Stepes
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Stepes

 4.8/5 (8 ratings)
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Written by Courtney Hamar
Edited by Cassidy McCants

About Stepes

Stepes offers online translation services and solutions. These range from simple document and message translation to large-scale projects like automation and website localization. Stepes employs certified translators across the globe, which allows it to translate more than 100 languages in total. Stepes offers 24/7 customer support, an online portal and a mobile app.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Multiple services
  • Customizable
  • 24/7 support

Cons

  • Human mistakes
  • Can get pricey

Bottom Line

Stepes provides a large variety of translation services and solutions, including for document, website and gaming purposes. Customers can use its mobile app or online portal for access, and 24/7 support is available.

Top Stepes Reviews

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Rated with 5 stars
Verified

Our production company has used Stepes a few times now to translate scripts to various languages, and the service has always been top notch. Most importantly, the translations hav...

Read full review
Rated with 5 stars
Verified

I think Stepes is a great platform! I think there could be some UI updates aesthetically, but overall the platform is pretty seamless. I really think being able to clearly label w...

Read full review

What is Stepes?

Stepes is a translation company that specializes in helping businesses translate documents and digital content for customers in various countries. Stepes translates into more than 100 languages and works with more than 1,200 companies worldwide.

In addition to content and document translation, Stepes provides localization services. This means companies can tailor their information to a specific location and language. This could include websites, social media and location-based translating. Stepes employs professional translators all over the world, but customers can also use an app for its translation services. In addition to these services, Stepes also offers other solutions, including translation automation, on-demand translation, linguistic validation and 24/7 continuous translation.

How does Stepes work?

A majority of the Stepes translation processes are done online or through its mobile app. Customers can sign up at no cost to start using the services. Once you’re signed up, you can choose how small- or large-scale you want your services to be.

Once you upload content or share info with Stepes, it matches you with an experienced linguist and gives you a quote for translation. After you accept, Stepes works to get the project done in a timely manner — this could be hours or minutes. Because Stepes employs linguists around the world, it can translate into more than 100 languages and offers 24/7 support.

Stepes services

Stepes offers a variety of services and solutions:

Services

  • Document translation
  • Video translation
  • E-learning translation
  • Localization
  • Certified translation
  • Gaming translation
  • Software translation
  • Website localization
  • Technical translation
  • Interpretation
  • Machine post-editing (MTPE)
  • Multilingual survey translation

Other solutions

  • Translation management system (TMS)
  • Enterprise translation
  • Online translation
  • Real-time human translation
  • Translation automation
  • Translation application
  • On-demand translation
  • Linguistic validation
  • Mobile translation
  • Translation API
  • Continuous translation
  • Location-based translation

Stepes pricing

Stepes provides an easy quoting process online. Pricing will vary depending on the type of translation services needed and scope of the project. Some price ranges by project tier:

  • Standard (manuals, user guides and technical documentation): $0.09 to $0.20 per word.
  • Marketing (brochures, advertising materials and high-visibility content): $0.12 to $0.24 per word.
  • Legal/medical (legal contracts, business agreements and medical documents): $0.12 to $0.24 per word.

Stepes FAQ

Is Stepes’ translation accurate?
Stepes employs certified translators. There is a chance for human error, but the company works toward high accuracy.
What languages can Stepes translate?
Stepes can translate into 100+ languages. These include Arabic, Chinese, Czech, Dutch, English, French, German, Japanese, Russian, Spanish and Thai.
Which industries does Stepes work with?
Stepes works with a variety of industries, including legal, life sciences, financial services, oil and gas, food and beverage, government, e-commerce, education, travel and tourism, automotive and agricultural.
Where is Stepes located?
Stepes is headquartered in San Francisco. It has additional presences in Atlanta, New York, Boston, London, Stockholm, Beijing, Tokyo, Hong Kong and a few other cities.

Is Stepes good?

Stepes is a good option for those needing translation services. With the ability to translate 100+ languages, Stepes customers have a lot of tools at their disposal. With an online portal and a mobile application, it makes uploading content for translation pretty simple. Stepes offers 24/7 customer support, and its projects can range from simple document or email translation to larger-scale work like websites or gaming content. The bigger projects can get pricey, but Stepes offers instant quotes online with transparent pricing.

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How do I know I can trust these reviews about Stepes?
How do I know I can trust these reviews about Stepes?
  • 3,849,244 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

I really enjoyed using the Stepes platform for a quick document translation. It's hard to find fast reliable translation services and the fantastic UI that they have built is a pleasure to use. Great follow up by the team as well... It's nice to have an actual human check in afterwards and I've found them to be very helpful.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 13, 2019

    Stepes is fast, reliable, and accurate. I enjoy the online platform, where I'm able to easily upload my documents and receive them when they're complete. I also like seeing the profile of my translators. Stepes was responsive the time that I received a document back too late and they provided a refund.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 1, 2019

    Our production company has used Stepes a few times now to translate scripts to various languages, and the service has always been top notch. Most importantly, the translations have been accurate. But more than that, they've been able to translate material that covers a wide range of topics (from healthcare to the mining industry), and have very professional and prompt in their service. The service has gone above and beyond, and we've been nothing but happy with our time working with Stepes. My only wish is that they covered even more languages (even though they do cover plenty), because if I could make Stepes my one stop shop for all my translation needs, I would.

    2 people found this review helpful
    Customer increased Rating by 2 stars!
    Verified Reviewer Verified Buyer
    Resolution response: Aug. 17, 2018

    I've been using Stepes' translation service since March, and it's been great. Their terminology tool makes the translation more consistent, and the translation is always fast. When there are any questions, it's easy to communicate with the translators. Another plus is Stepes' support staff and client service manager, who are very helpful and strive to improve the quality of their service.

    Original review: May 1, 2018

    I really appreciate the fast turnaround with the translations. The quality of the translation is not so consistent though. You can be lucky with the translator, who follows all the directions and use the terminology provided with little errors. But you also find some translators who are not so accurate with number of typo, and forget to use the terminology. Availability of Stepes' built-in terminology tool is great, but it seems a little limited in features, and several translators were unable to utilize it. Also, the notification for messages from translators does not seem to work. Support staff from the Stepes were pretty responsive. Alex **, the client service manager was quick to return my questions. Although one service manager before him was not so helpful (reason why I clicked on "Change My PM" button). Overall, I am glad I found Stepes, and I will continue to work with them.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 23, 2018

    I think Stepes is a great platform! I think there could be some UI updates aesthetically, but overall the platform is pretty seamless. I really think being able to clearly label what each translation would be a nice addition. I know we can already do this, I just think it needs to be clearer and cleaner.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 18, 2018

    I have used this service numerous times and have been very pleased with the results. The translators are thorough and prompt, and if there is ever an issue with a project, the Project Manager is very responsive and helpful. I would definitely recommend Stepes to anyone who needs professional translation at an affordable price.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 26, 2018

    The main reason for choosing Stepes for our needs is that there is no minimum word count for a translation project. Also, the turnaround is really quick and the UI is straightforward and easy to use. I did not give 5 stars, as some of the instructions given to translators were not followed in the past and we experienced significantly poor quality translations from some French translators. We appreciate Stepes stepping up and fixing them free of charge - but as we don't have much knowledge about some of the other languages, as we have with French it is concerning.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 22, 2018

    Stepes has been a good translation service and I would recommend it to other companies/individuals. Both the translators and our account manager have provided excellent service. I've been using Stepes to translate short product descriptions from English into Spanish and French, and the translators have provided quality work within reasonably tight timeframes.

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    Stepes Company Information

    Company Name:
    Stepes
    Website:
    www.stepes.com