Square

We cannot say enough good things about Square. We've used it for about 6 years for some family businesses. It's affordable, clear, clean and does exactly what we need it to do for a small company. We have several hair salons. The equipment is small and easy to use. Square Capital is a godsend for short term loans.

The loans do not affect your credit rating & they deduct a % with each day's closing. My only complaint is that Square released their payroll program too soon. It doesn't calculate all local taxes properly.

August 2017 I used Square Cash and my customer end up requesting her funds back after she received services. I tried to dispute but Square will only agree with the customer and you will get your money back, unless you take the customer to court. I would never use this Square Cash again! Some governmental authorities need to shut this company down.

We signed up for Square to process payments for credit cards. We had no issues for several years till one day we had 2 deposits of $5000 and $1900. They froze our account and asked us what our company did. They had NEVER asked us when we signed up! And the type of business is in our company name. Hard not to know what we do! They proceeded to close our account and freeze our funds for 30 days. That was August 1 and as of November 14th we still do not have our money.

Our business signed up for merchant services with Square, inc, and Square Capital LLC who are supposedly merchant processing services in California through Wix.com. We had an order of $1,599.95 for a laptop customer ordered and Square withheld the money against its own policy that supposedly releases funds within 24 hours. The order was placed on 11/10/2018 and today is 11/14/2018, we have yet to receive funds. The two companies are crooks who operate under two separate names to make themselves look bigger than they are. The matter has been referred to our legal counsel. If, you have similar incident, please contact Amir at ** or contact us through website, www.discountcityusa.com. Our counsel is filing a class action complaint on November 19, 2018.

Hello everyone. I am a owner of a small business and I took over from the previous owner the Square and she had a loan with them. They have been taking money out of my sales to pay her loan even though I have the agreement showed she is the one took the loan and not me. Please be aware they are very good at scamming people. I have hired a attorney to help me get my money back. I called them 4 times and they said there is nothing they can do.

Square bunch of thieves, they provide you handy device but charge you massive and then steal your money if you do lot of transaction. Refused to do refund to customer. Refused to refund fees. APPALLING ATTITUDE FROM CAMEROON.

I have used Square cash a handful of times over the past year with no issue. My husband sent me $800 to pay our rent while he was out of town. I have a new phone and got the notification to accept the transfer so I did. When I opened the app, I was not able to cash it out. My debit card was no longer accepted and every bank transfer attempt failed. I tried refunding the $800 and it failed too.

Was using Cash App as part of my business for people who don't have CCs. Some people pay with Cash App and then dispute charges through the bank. You will get no notification from Cash App until money is taken from your account. This is a scam by customers to receive free services and products and Cash App says they have no hand in this Scam. Lost money and may have to close my business because of this company. DO NOT USE Cash App!!

Before you use Square to take payments from customers keep in mind if there is a dispute Square will not help. Customer gave me $400 for a photoshoot. I used Square to collect the payment. Did the photoshoot, delivered the pictures to customer. Once the customer got the final product / service the customer complained to BOFA that charge is fraudulent. Square did nothing to help our business and despite all the evidence we submitted sided with customer and BOFA. Square did a chargeback and took $400 out of our business account and we got $34.99 insufficient funds penalty on top of that. Expressed my concerns to Square and their reply was, “You should always have the funds equal to deposit in your account.” Now I am taking the customer to small claims court. Never use Square to grab payment from customers. If there is a issue Square will always side with the customer.

I sent a transaction to my daughter in an emergency over two months ago. The money was never received because her username changed. I have attempted to contact Cash App through Square support on two occasions, as they have no live customer service. I have yet to receive a refund though the site clearly says that if funds are not collected that the sender will receive a refund. I received a template email simply telling me not to send multiple emails. The transaction was on September 3. Today is November 7, and still no response.

I opened a Square (or Squareup) account for my online business. We average $3,000 per day in sales and I liked how easy it was to use Square, and that payments were deposited to my bank the next day. After 4 days of sales without any issues, Square decided to put my deposits on hold while they requested more information from me about my business. I provided all information within hours, and they said the review process would take 1 to 2 days and that deposits were still held until the review was complete. Very annoying, but I understand - I just wish they would ask questions up front instead of allowing me to run transactions first and then deciding there is some problem that requires them to hold funds.

I have never had a moment of frustration in using the contactless chip reader by Square. I previously used their plug-in card swiper with my iPhone but with the transition to chip reading, needed to update to accept payments in my mobile audiological practice. The reader is reliable and it connects wirelessly with ease. It also holds a charge forever. Worth the purchase!

On October 1, 2018, my first day using Cash App, I received $750 and I tried several times to move the money out of the Cash App account. Every transaction "failed" for my "protection." I decided to Google "cash app customer service" and the first returned search provided a toll-free number (855-349-6628) for Cash App customer service (I actually took a screenshot of the search results). I called the number and explained my problem regarding the failed transactions. I was asked various questions. At this point I was not suspicious because I initiated the call after performing a Google search. However, after being placed on hold for several minutes notifications began appearing on my phone, one of which was a notification stating that my bank debit card had been unlinked from my Cash App account. I immediately disconnected from the number I had called and I realized something was wrong.

I've only had the app a couple of months and today I'm accused of violating terms in Section 4 and 5 and told I can no longer send or receive money. In addition, a recent transaction I made to deposit $50.25 into my Chase bank will be reversed. I have deposited money from the same Chase account into Cash App several times but now putting some back is being reversed along with the rest of my money I can't touch? Thus, they can just keep my $191 balance and the $50.25 transfer they're going to reverse? Wow, like what the heck is going on here that this place is allowed to steal from us. Isn't this illegal? What a scam!

On July 23rd I had a customer’s associate pay an invoice of $10,000.00, the transaction was from American Express to my Square account. Everything had gone as smooth as expected. Transaction made that same day. On Oct. 22nd three months later Square gave me notice that they would be withdrawing $10,000.00 from my bank account for unknown reasons, unknown as to why? An option as to a resolution was presented after that had charged my Square account the $10,000.00 and made a request to my bank for the $10,000.00 also. The representative I spoke with were misleading as to what was occurring and later had to be cleared up by a supervisor. Basically, we are taking $10,000.00 from your account and that’s that.

On July 24th I had a customer pay her invoice of $702.04, the transaction was with Square. Everything had gone as smooth as expected. Transaction made that same day. On September 4th, a month and a half later square gave me notice that they would be withdrawing $702.04 from my bank account for unknown reasons, unknown as to why? Not an option as to a resolution, an argument, explanation, nothing! Just were taking $702.04 from your account and that’s that.

If I can give these piece of ** a 0 star I would. For the past year I have been spreading my invite links all over YouTube, Facebook, Craigslist and elsewhere. I literally woke up to non stop rapid fast rate of notification on my phone of these piece of ** refunding back every one and last of the $5 invited I accumulated over a year span. I was in disbelief of what was going on. All my college friends were shock as we look at all the money I gained was just disappearing in front of our eyes. I will never ever use cash app again for what they have done. They also closed my card. All left for them to do is now closed my account by logging me out. I sent them 3 angry emails and all they done was sent me a generic message about some case I never even wrote them about. Must be their way of just side tracking me by not replying and simply ignoring my messages. It's alright though. I will spread this on every forum until they crumbles.

I really hope this review helps someone who went through the same incident as myself. This review is for people who had three (small or big) cash transactions taken out of their checking accounts. I am not a merchant. I do not have the Square Up app, nor the Square Cash app on my phone. I deal with many merchants that use Square Up. I paid a merchant that uses Square Up. I swiped my card, and signed. The purchase was done on a Saturday. I checked my checking account on Monday and right after that point of sale transaction there were 3 $10 cash debits totaling $30 from Square Cash.

Beware of this company! I have never heard of them yet my account has been almost completely drained by fraudulent withdrawals by this company! I am unable to contact customer support because I don't have a sign in or access code. I never created the account! I am thankful I do not have an account with them because of their lack of security. They compare themselves to Venmo and PayPal, to service that I actually do use and have had no difficulty.

If I would of know that is was a hassle I would have never went with this company. They asked for SSI number then I get my Square set up and I do 2 transactions and end up getting deactivated. Mind you I already sent everything they asked for but they were not quite specific so I sent what I could and thought was the right info and could never speak to anyone about it. Come to find out because a transaction that was $1000 is was suspicious and it was placed on hold and then 4 days later I’m told it’s deactivated. I no longer have access to the customer since they moved and cannot meet the customer to write a check or pay cash so thanks a whole Lot. ** Square. Don’t use this crap whatsoever. Not recommend nor would I give a 1 star review. They get a - -10 star from me.

I’ll keep in mind others use this for research or whatever. I will not give this one star for anything. I’m not happy with their customer support or the way they work their payroll. Everyone at my work got paid but me 5 days ago. Again you don’t deserve one star but I’m required to put at least one so they don’t feel so dumb I guess.

On Sunday October 7, 2018 I paid my car insurance with my Cash App card online $401 and Direct General has not received my payment at all. Nobody to talk to. Just sending emails that aren’t getting answered. I have never had an issue until Sunday but this is ridiculous and something needs to be done.

Square's cash app has become a haven for scammers to scam money from people and Square is doing nothing about helping innocent victims get their money back. I was personally scammed out of sending money to someone using the app that I thought was a reputable seller but later found out after about 20-30 people posting about this person scamming them as well that it was a scam. I reported this to support immediately and I know many others did as well that they had sent money to this same individual. It has been a month without any assistance and I just received the following response below. They expect me to bother law enforcement over a transaction under $20? What a waste of law enforcement resources when they know this user scammed multiple people. They do not post anywhere that there is no buyer protection when sending money using the app.

I transferred 150.00 to my cash app on Saturday, it should have taken 24 hours or less to get the funds. As on this morning Monday 10/08 I still have nothing & to top it all off speaking to someone is impossible. Had I known Customer Service was not an option I NEVER would have started using the Cash App.

On October 6, 2018, I completed a request for payment in the amount of $25 via Cash App. The funds were taken from my account and sent to a card not listed on my recipient's account. My recipient double checked their settings and card balance to find out where the funds were deposited however did not see anything. Although My recipient was not able to access the payment, they were able to refund the payment with an option on the app. I, on the other hand, was not able to see any record of a refund on my Cash App account or on my card balance. We tried finding a contact number to speak with someone in support, but it was found that they do not provide phone support. I followed their instructions and sent an email. I am currently waiting for a response from support.

Quite simple, last Friday I sent $670 to my mom... but she changed her phone number, and thus I canceled the transfer immediately (account now linked via other phone number). The Cash App, reflects this cancellation, yet I still HAVE NOT received the funds back in my account (it's been 5 days). I still have an authorization for $670 and that money cannot be used until the authorization is released. I spoke to Bank of America, and they said they are waiting for info from Square Cash. Today is 10/3/18 - my name is Lionel ** - I'm asking Square Cash to stop holding my money hostage... it's bad enough that you charge fees for transfers... use Zelle people, avoid the THIEVES!!!

My daughter sent me 200.00 on Sept 23rd, Cash App withdrew the money from her account but did not deposit it into mine. We waited 8 days. After that my daughter and I tried to contact Cash App, and were shocked to find that this company Square Cash, who operates the Cash App does not have a phone number available to contact Cash App. They will only give a contact number if you sign up for Square Cash and get a code, but even then you can't get help. I have emailed them several times on their Support email and as you can guess, they responded with "We have received your email and will get back to you shortly."

I do not have an account with, nor have I used Square. While balancing my checkbook I noticed three transactions from Square cash. I immediately canceled my card. I then spent two hours attempting to contact Square to investigate the fraudulent charges. They are next to impossible to reach over the phone without registering and receiving a code from them. After researching the company, I found out that they allow an individual to manually enter credit card information without having the physical card. That screams of stupidity and invites fraud. Something should be done to close these bottom feeders company.

DO NOT USE THIS APP! I have contacted these people 8 times & I have not received a response. They do not have a phone number for customer service. Only an email they hide behind & will never reply. They are holding a rightfully owed refund & when I contacted them all of a sudden my account went -$7.79 on 9-28-18. I wake up on 9-29-18 & it’s negative -$12.00. I did NOT make any charges & there is nothing in my activity stating where these charges are coming from.

Be careful and stay away from that company!!! They deactivated our account without any notice and the reason is: "business is prohibited by the Merchant User Agreement". So what happens after 2 years that you need to shut down our payments immediately? And even the phone support you shut down for us! Shame on you. Next time give your customers more time to find another better provider!