Hibu

We were cold called by a Hibu saleswoman awhile ago, named Jamie **. Having received countless calls like these, at first I was skeptical. But what made me stop and talk to Jamie was she was local, not from overseas somewhere, and she was sincere. I met with her and Wow! I’m glad I did. Hibu is awesome. We’re really happy with what they’ve done for us. We also love having a local salesperson who we can reach out to and who listens and is patient with us. Very happy with Hibu!

Rachel is a true marketing expert. It’s so hard to find someone who hits all the marks—thorough, honest, attentive to detail, knowledgeable, professional, friendly—Rachel truly possesses all of these things and more. She takes pride in her work and represents Hibu as if it were her company. She takes the time to learn about my industry so that she can formulate a personalized marketing strategy relative to the needs of my business. This translates to a successful campaign where I can see positive results. If you are a small business owner, I suggest meeting with Rachel. She will help identify the needs of your business so that you, too, will have great results. See for yourself!

The customer service was spectacular that we received from Custom Security Integrated for our alarm system. They were responsive, more than kind, considerate of our time and very friendly. Justin M. came and taught us (not very techie people) how to work everything. He took his time and we did not aggravate him at all. LOL. Shelly is in the office and she recognizes my voice when I call. You don't get that every day anymore! And, Scott (owner) came out and gave us our estimate personally. All in all, it was a superb experience and I recommend them highly!!!

In 2021 I acquired the long standing Stefani Plumbing from the original owner. In discussions about the marketing he had in place, the original owner said he has been working with Pete at Hibu for quite a few years and gave me his number. I had already started talking with other companies and entertained a few different ideas. I ended up going with another company to create a new website and internet marketing campaign. They were awful. My website looked good but I couldn’t be found online and wasn’t getting any leads. Pete kept calling to check in and after I realized I was getting more attention from “persistent Pete” than from my new marketing company, I decided to hear what he had to say.

This entire experience with Hibu has been wonderful. The set up process was quick and made very simple. We were walked through everything, told exactly what we needed to do, and we were up and running in no time. Our consultant John has been phenomenal to work with. The initial meeting was great, he really took time to get to know us as a company and gave input about what would work best for us. He's answered all my questions, checked in to see how things are going, and always reassures me I can reach out with any questions or concerns. I definitely think adding Hibu into our company for online marketing was one of the best things we could have done. We've generated new customers and service areas as well as connected with current customers to get honest reviews. Highly recommend Hibu to any service/trades company looking to gain customers and jobs.

I wasn't going to leave a review, but this has went on for a month now. To start I set a certain price to set up a website. When it came time to pay the bill was way over. The customer service doesn't care about helping. They will brush you off to someone else that will give you the same run around. VERY ANNOYING. Once the site was being set up always got a answer. I been trying to cancel for a month with numerous emails, calls, texts ETC. The website has furnished nothing, but spam calls from other websites companies and etc all junk calls. Hibu will try say they're legit calls, but fail to look into it. I would NOT RECOMMEND using HIBU for a website. They try to lock you into a contract without a physical signature or a recording of your signing by phone. I'm very DISSATISFIED WITH THE SERVICE PROVIDED.

Your Dry Basement, (David **, owner) did an excellent job in my basement. The guys were courteous and respectful, answering every question I had in a manner I could understand, they were very neat in their work and did not leave a mess, cleaning up everyday. I would definitely recommend them to anyone. In addition to the practical side of the job my basement looks amazing!

I can’t say enough about this great company Hibu and my account manager, Jamie. She always goes above and beyond for me, always gets back to me right away and his help my company be recognized on the Internet much more than before I started! Definitely give them a shot for your advertising needs.

This company is a scam, promising to provide a service for a monthly fee. I pay $300 a month for 4 different services, none of which they do. For example, they are to increase my business reviews. While they did receive a number of 5 star reviews my first month with them, none of these reviews are public, I’m the only one who will ever see them. And they have done nothing since, 4 months later. They also took over my Google Business page and removed me from any administrative capacity. This page had a wrong phone number and website address, which initially I could not correct because they removed me. It took me hours on the phone with Google support to figure this out. I sent a message requesting that they correct the phone number and webpage, which Hibu declined. Google support helped me gain access to be an admin, but Hibu is still claiming ownership.

Matt was very helpful (and patient) as he walked us up the learning curve. We needed training in virtually all aspects of the dashboard; emails, corrections and additions, photo management, and more. I think we're there thanks to Matt. Thanks.