Hibu Reviews

  • 4,808,736 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
+1 more
Author picture
Edited by: Jon Bortin

About Hibu

Hibu Inc. is a leading provider of digital marketing solutions to local businesses across the US – a one-stop shop for integrated digital marketing programs designed to generate leads and increase visibility online. Hibu provides small to medium-sized businesses with an all-in-one digital marketing solution, including websites, reviews, SEO, SEM, social marketing, reputation management and automated customer relationship management tools. Hibu is a Meta Business Partner, Google Partner and Microsoft Advertising Select Channel Partner.

Pros
  • Custom marketing solutions
  • Synchronized for better results
  • Everything from a single provider
Cons
  • Must request quote for pricing
  • Multi-step process (not DIY)

Featured Reviews

Urbana, IL
Verified purchase
Steve has gone above and beyond in customer service when transitioning to Hibu for our website and digital marketing. Anytime a change needs made or an update pushed through Steve...

Read more

El Cajon, CA
Verified purchase
I had no idea where to start with my web marketing services. Michelle Bedaux ** is very knowledgeable and made the process quick and painless. Her follow up is exceptional, you wi...

Read more

What is Hibu and how does it work?

Hibu is a digital marketing services provider that combines a comprehensive range of products and strategies into one interconnected marketing solution to help generate increased calls, clicks and leads. Some services Hibu offers include:

Online reputation management

Hibu Reputation gives you a single dashboard to manage and protect your digital presence across the web. It connects with Hibu Reviews and Hibu Listings Management to help you maintain a strong online foundation.

  • Centralized control: Monitor and respond to reviews and listings from one dashboard.
  • Listing accuracy: Ensure your business info is consistent across platforms.
  • Customer engagement: Respond directly to feedback on Google and Facebook.
  • Competitive insights: See how your reputation compares to similar businesses.
  • First impression tools: Improve how customers see you in search results and directories.
Hibu Smart Sites

Hibu Smart Sites are custom-built websites with advanced features designed to boost visibility and lead generation. Each site is built to perform as the foundation of your digital marketing strategy.

  • Advanced schema markup: Helps search engines better understand your business, which can improve search rankings.
  • Mobile-optimized design: Ensures your website looks and works great on any device.
  • Integrated engagement features: Includes tools like scheduling, payment processing and contact forms.
  • Synchronized digital presence: Keeps your website aligned with your listings and social pages.
  • Industry-specific customization: Tailors design and functionality to best practices for your business type.
Marketing solution

Hibu offers a suite of marketing solutions designed to help your business connect with customers across multiple digital channels. These include social, search and display advertising, as well as marketing automation tools. Each solution targets different parts of the customer journey and can be used individually or combined for a comprehensive strategy.

  • Social marketing: Deliver targeted ads on platforms like Facebook, Instagram, Messenger and Marketplace to increase brand awareness and generate qualified leads.
  • Search marketing: Reach customers actively searching for your products or services through paid ads on search engines such as Google and Bing.
  • Display advertising: Promote your brand with visually engaging ads across a wide network of websites, helping to retarget interested customers and build awareness.
  • Marketing automation: Use automated email campaigns and customer engagement tools to nurture leads and drive repeat business, enhancing your overall marketing efficiency.

Hibu is a popular digital marketing option for both professional services and blue-collar services. It creates custom Smart Sites that are the central hub of an interconnected, results-oriented digital marketing campaign.

Hibu is a full-service provider, as opposed to a DIY option. You work with a designated digital marketing specialist to provide background about your business and determine your primary business goals. That information is then used to create a digital marketing solution to achieve your goal, whether it has increased visibility, improved customer engagement and/or generating more qualified leads.

The overall development process includes a no-obligation consultation, a review stage for your website and/or ad design and final sign-off. Pricing is monthly, determined by the products and services you select for your specific solution. You can request changes to your website and ads at any time. If you’d prefer to do the work on your own, the client dashboard provides 24/7 results tracking as well as DIY options for simple changes.

» RELATED: Best Business to Business Services

Hibu pricing

Hibu doesn’t list pricing information on its website because it does not offer cookie-cutter packages. Since every digital marketing solution is tailored to your specific business, your specific campaign determines the price. To get an idea about what a digital solution would look like for your business, schedule a brief, no-obligation phone call to discuss your budget and business goals.

Hibu generally provides services based on a monthly payment schedule. Depending on the solution you choose, there may be an upfront cost that covers initial development and building your website. Typically, your website is part of a multichannel solution and not a stand-alone offer. The cost varies based on factors such as:

  • The complexity of your solution
  • If your solution includes reputation management
  • If your solution includes an interconnected ad campaign (search ads, social ads and/or display ads)

Hibu FAQs

What does Hibu do?

Hibu offers a range of digital marketing products designed to help local businesses grow and engage customers. These include:

  • Listings management
  • Online reviews
  • Reputation management
  • Website design and management
  • SEO (Search Engine Optimization)
  • Social marketing
  • Search marketing
  • Display advertising
  • Marketing automation

Each product functions independently but can be integrated for a comprehensive marketing strategy designed to drive visibility, leads and conversions.

How much does Hibu charge?

Rather than present a cookie-cutter pricing chart, Hibu’s digital marketing solutions are built to meet your budget and business goals. You can get a free estimate of what your specific solution would cost by calling Hibu for a brief, no-obligation talk with a digital specialist.

Does Hibu do website design?

Yes. With Hibu, your website is custom-built for your business — the design is based on what works best for your specific industry, based on years of data. Hibu states its websites are built to feature the right types of engagement and content for your business.

Where is Hibu located?

Hibu has corporate offices in Iowa, Ohio and Pennsylvania. While these offices serve as operational hubs, Hibu primarily offers its services online and via phone support.

Who is Hibu owned by?

In 2021, private equity investment firm H.I.G. Capital acquired Hibu Inc. Hibu was previously called Yellowbook Inc from 2011 to 2013.

Is Hibu worth the money?

Yes, Hibu can be worth the money for small and midsize businesses that want to build their online presence without managing marketing themselves. Its integrated solutions combine multiple services to save time and simplify digital marketing efforts. For business owners who want expert help instead of a DIY approach, Hibu offers a proven and comprehensive option.

Hibu Reviews

Filter by Rating

  • (826)
  • (42)
  • (13)
  • (20)
  • (465)

Popular Mentions

    How do I know I can trust these reviews about Hibu?
    • 4,808,736 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Hibu?
    • 4,808,736 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePunctuality & SpeedTransparencyHonesty & Transparency

    Reviewed Aug. 1, 2025

    I have nothing but great review and praises for Hibu fka RevLocal. I started with a cold calling from a very sweet lady, her name was Diane **. She was honest, transparent and told me, I would need to sign at least 6 months to see results. Fast forward to years later, and I'm still here. Customer service is a must for me, and I gotten great customer service from Hibu, Diane and her team. If you are looking to take your business to the next level, Hibu is your platform, and if you are lucky to have Diane as you are account manager, that's just icing on the cake. Thank you for everything, guys. Forever grateful.

    Thanks for your vote!
    Hibu
    Response from Hibu

    We’re thrilled you’ve had a positive experience with Hibu! Thank you so much for sharing. Have a great day!

    Not sure how to choose?

    Get buying tips about Business to Business Services delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

      Reviewed July 23, 2025

      When I first met Josh and learned about Hibu, I was unfamiliar with the digital marketing industry. Initially, I experienced a bit of sticker shock. However, after doing my research and interviewing two other companies, I quickly realized that Hibu’s pricing is more than fair. In fact, they offer significantly more value than other leading competitors in the area.

      Their presentation was by far the most professional, and they truly stand by their work. Since partnering with Hibu, we’ve seen real benefits, gaining new customers and growing as a company. Although I was unsure about signing up at first, our company had plateaued in growth, and we needed a change. Hibu stepped in and created a professional new website, ensured our business was properly listed on Google and other directories, and provided us with more advertising opportunities than any other company we spoke to. I’m extremely grateful and thankful for Josh and the entire Hibu team.

      Thanks for your vote!
      Hibu
      Response from Hibu

      Thank you for your kind words about Hibu! We appreciate it!

      Verified purchase
      Customer ServiceStaffEase of UseTransparency

      Reviewed June 11, 2025

      Working with HIBU has been a very pleasant experience. From the beginning, all aspects from our website design to linking our business profiles have been thoroughly explained and we have seen results in a very short period of time since we began working with HIBU. The communication is transparent and they have been able to accommodate to our needs as a company without being a hassle or making the process seem convoluted. Having access thru an online portal that gives us real time information about our company website has help our response times with new leads while also being user friendly on the font and back end of the site making it a good user experience overall.

      Thanks for your vote!
      Hibu
      Response from Hibu

      We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day!

      Verified purchase
      Customer ServiceSales & MarketingMaintenanceResolution

      Reviewed March 17, 2025

      We operate two separate companies and have used HIBU to handle both of our digital platforms (website creation/support maintenance, social campaigns, reviews management, local ranking, search marketing, and display advertising) for the past six-months. The Account Manager that we heavily rely upon to coordinate all our requests, data, and evolving contents is Jamie **. She has truly “partnered” with our companies and is quite candidly the driving force behind our digital success. She checks-in regularly and is always prepared with data and suggestions to move us forward and make us better. Any time we need assistance (even weekends) she gets back to us within the hour and handles the situation. She is the “GOLD STANDARD” of an Account Manager. If you are fortunate to partner with Jamie **, your organization will greatly benefit. In my career, I’ve experienced some good, and some great account managers. She is PHENOMENAL!

      Thanks for your vote!
      Hibu
      Response from Hibu

      Thank you so much for your feedback regarding Jamie! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!

      Verified purchase

      Reviewed Jan. 31, 2025

      I have had several Websites in the past that I was never happy with them and I never got much traffic to my sites. I decided to give Hibu a chance and they built me a beautiful website that I am proud of. Within the first few weeks we seen increasing traffic to the site and have received several new leads for jobs. Jack has been great to work with and we are working on several Ideas to make my website better.

      Bret ** LED Sign Solutions LLC

      Thanks for your vote!
      Hibu
      Response from Hibu

      Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

      Verified purchase
      Sales & MarketingStaff

      Reviewed Dec. 18, 2025

      Shannon my sales rep is more than a 5 star review. He has been a complete game changer for my business. He is always in touch with us and into my store multiple times to check in and and we look at my dashboard. I would not have switched from my old website to Hibu if it wasn't for Shannon. Thank you and we are so excited to see what the next year has in store for us.

      Thanks for your vote!
      Hibu
      Response from Hibu

      Thank you for your feedback about our Hibu associate Shannon. We’ll pass this along to them. Have a great day!

      Sales & MarketingRefunds & PayoutsBilling

      Reviewed Dec. 5, 2025

      I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never actually cancel your subscription. I thought it was cancelled until my ex-partner said he was still getting billed all these months but thought he was paying for something else. The Website primarily attracts solicitors trying to sell me their services. It has been a total waste of money and time. $603 per month is a total ripoff !!! I cant attribute even 1 sale from my website with HIBU after almost 2 years. Hibu won't compromise and refund back some of the months to me.

      Thanks for your vote!
      Hibu
      Response from Hibu

      At Hibu, we take every concern seriously and we want to thank you for speaking with us regarding your concerns. We understand that you were concerned about cancelling the account.  We have completed the cancellation of the products. After review, your concerns have been addressed, and we have sent you an email with direct contact details should you require further assistance. We strive to turn every complaint into a 5-star Hibu review.

      Profile pic of the author.
      Verified purchase
      TechSales & MarketingTransparency

      Reviewed Dec. 1, 2025

      This company has been one of the worst I’ve ever dealt with. Our support manager was completely unreachable, disappearing for months. When I contacted corporate, they said they’d address it with the support manager but insisted they needed an updated contract. All I asked for was our website domain back, but they claimed they owned it now. Only then—after nearly six months of failed attempts at contact—did our support manager finally reach out to ask how things were going. On top of that, they pressure you into renewing so you don’t lose your site. Terrible company, terrible support; I’m looking for a better system and trying to reclaim our domain. Absolute trainwreck. I feel scammed.

      Thanks for your vote!
      Hibu
      Response from Hibu

      At Hibu, we take every concern seriously and we want to thank you for speaking with us regarding your concerns. We understand that you were concerned about ensuring that your account was fully cancelled.  We have provided confirmation of the cancellation via email. We understand you were also concerned about regaining ownership of your domain; we were able to confirm that the domain was run through GoDaddy and not owned by Hibu. After review, your concerns have been addressed, and we have sent you an email with direct contact details should you require further assistance. We strive to turn every complaint into a 5-star Hibu review.

      Verified purchase
      Sales & MarketingOnline & AppStaff

      Reviewed Dec. 1, 2025

      We recently signed up with Hibu and it has been an easy process. Our website is getting more and more views weekly, thanks to our representative Nathan. He goes above and beyond to help us understand what's happening each week. The website is easy to make changes to. The paid ads are also a great way to get more exposure. All the tools available with Hibu are incredible.

      Thanks for your vote!
      Sales & MarketingPunctuality & Speed

      Reviewed Nov. 7, 2025

      The worse company to get involved with, very crooked!! I was forced to sign a contract when they bought out the company I was advertising with! And from the first day on nothing but problems and 6 months later lost all 319 5 star reviews and 150 pictures and videos !! Could not get them because they didn't know what happened? So I terminated them, now they threatened me monthly for balance!! I will see them in court!! Run as fast as you can from these folks!!

      Thanks for your vote!
      Hibu
      Response from Hibu

      At Hibu, we take every concern seriously, and we appreciate the chance to respond to your issue. We strive to turn every complaint into a 5-star Hibu review. You have been a loyal client for over 11 months, which we value. We understand that you claim that you had requested to cancel; however, you had not yet met the minimum term. Per our settlement agreement, all your products have now been cancelled.

      Loading more reviews...

      Hibu Company Information

      Company Name:
      Hibu
      Address:
      221 3rd Ave SE, Suite 300
      City:
      Cedar Rapids
      State/Province:
      IA
      Postal Code:
      52401
      Country:
      United States
      Website:
      hibu.com