Hibu
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About Hibu
Hibu provides integrated, custom digital marketing solutions for small to medium-sized businesses across the United States. Hibu creates interconnected digital marketing solutions that maximize your visibility on search engines, like Google, in voice search and on social media, like Facebook, to generate more clicks, call and leads. Hibu offers a complete line of digital products, so you can get everything you need to advertise your business online from a single partner.
Pros & Cons
Pros
- Custom marketing solutions
- Synchronized for better results
- Everything from a single provider
Cons
- Must request quote for pricing
- Multi-step process (not DIY)
Bottom Line
Hibu’s digital marketing solutions work as a single interconnected campaign to generate more clicks, call and leads. Hibu makes it easy for business owners to get everything they need to advertise their business online.
Featured Reviews
Steve has gone above and beyond in customer service when transitioning to Hibu for our website and digital marketing. Anytime a change needs made or an update pushed through Steve...
Read full reviewI had no idea where to start with my web marketing services. Michelle Bedaux ** is very knowledgeable and made the process quick and painless. Her follow up is exceptional, you wi...
Read full reviewWhat is Hibu and how does it work?
Hibu is a digital marketing services provider that combines a comprehensive range of products and strategies into one interconnected marketing solution to help generate increased calls, clicks and leads. Some of the services Hibu offers include:
- Online presence solutions
- Hibu’s online presence solutions promise to give you everything you need for a perfect first impression. The company takes care of your complete online presence, including your website, and online listings, Google "My Business" page and Facebook page – all the most important places a customer could find you.
- Hibu Smart Sites
- Hibu Smart Sites are the heart of Hibu’s integrated digital marketing solutions. Its Smart Sites have advanced technology that over 80% of websites don’t have, helping them perform better than other websites — simply put, they communicate more information to Google to increase your search ranking and visibility.
- Search, social and display advertising
- With an advertising campaign from Hibu, you target your customers with a diversified ad campaign using social, display and search ads to reach customers wherever they are online. By advertising with an integrated digital marketing solution, you drive awareness, engagement and conversion across your complete online presence.
Hibu is a popular digital marketing option for both professional services and blue collar-services. The company creates custom Smart Sites that are the central hub of an interconnected, results-oriented digital marketing campaign.
Hibu is a full-service provider, as opposed to a DIY option. You work with a designated digital marketing specialist to provide background about your business and determine your primary business goals. That information is then used to create a digital marketing solution to achieve your goal, whether its increased visibility, improved customer engagement, and/or generating more qualified leads.
The overall development process includes a no-obligation consultation, a review stage for your website and/or ad design and final sign-off. Pricing is monthly, determined by the products and services you select for your specific solution. You can request changes to your website and ads at any time. If you’d prefer to do the work on your own, the client dashboard provides 24/7 results tracking as well as DIY options for simple changes.
Hibu pricing
Hibu doesn’t list pricing information on its website because the company does not offer cookie-cutter packages. Since every digital marketing solution is tailored to your specific business, the price is determined by your specific campaign. To get an idea about what a digital solution would look like for your business, schedule a brief, no-obligation phone call to discuss your budget and business goals.
Hibu generally provides services based on a monthly payment schedule. Depending on the solution you choose, there may be an upfront cost that covers initial development and building your website. Generally, your website is part of a multichannel solution and not a stand-alone offer. The cost varies based on factors such as:
- The complexity of your solution
- If your solution includes reputation management
- If your solution includes an interconnected ad campaign (search ads, social ads and/or display ads)
Hibu FAQs
What services does Hibu offer?
How much do Hibu’s services cost?
Does Hibu do website design?
Where is Hibu located?
Is Hibu worth the money?
Hibu is a smart business decision for small and midsize business owners looking to build their online presence and increase results from their digital marketing. Hibu is also a proven choice for business owners who do not want to do it themselves or have tried that and weren’t happy with the results. Because Hibu’s integrated solution system provides a comprehensive package of products, it can save you time and possibly money.
Hibu Reviews
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Reviewed April 15, 2023
We were cold called by a Hibu saleswoman awhile ago, named Jamie **. Having received countless calls like these, at first I was skeptical. But what made me stop and talk to Jamie was she was local, not from overseas somewhere, and she was sincere. I met with her and Wow! I’m glad I did. Hibu is awesome. We’re really happy with what they’ve done for us. We also love having a local salesperson who we can reach out to and who listens and is patient with us. Very happy with Hibu!
Thank you so much for your feedback regarding Jamie! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Reviewed April 13, 2023
I can’t say enough about this great company Hibu and my account manager, Jamie. She always goes above and beyond for me, always gets back to me right away and his help my company be recognized on the Internet much more than before I started! Definitely give them a shot for your advertising needs.
Thank you so much for your feedback regarding Jamie! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Reviewed June 30, 2023
I have had many advertising companies that I tried, But when I first talked with Kristen she figured they were just a another normal advertising attempt company. But she has went above and beyond my expectations. Even doing an on-site job meeting, I knew then she and the company was the best out there. And is worth 5 Stars +. Thank you! Kristen...
Thank you so much for your feedback regarding Kristen! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
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Reviewed June 21, 2023
Built a new site & had us at the top of all local searches in 60 days. Tallen is fantastic to work with! Very responsive and gives timely updates on our progress towards our goals. The ads look more professional than the ones I would spend hours working on and he gets better placement. Can’t recommend strongly enough.
Thank you so much for your feedback regarding Tallen! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Reviewed Feb. 16, 2023
Rachel is a true marketing expert. It’s so hard to find someone who hits all the marks—thorough, honest, attentive to detail, knowledgeable, professional, friendly—Rachel truly possesses all of these things and more. She takes pride in her work and represents Hibu as if it were her company. She takes the time to learn about my industry so that she can formulate a personalized marketing strategy relative to the needs of my business. This translates to a successful campaign where I can see positive results. If you are a small business owner, I suggest meeting with Rachel. She will help identify the needs of your business so that you, too, will have great results. See for yourself!
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
Reviewed Jan. 31, 2023
I can't say enough about Steve **. I have known him for a few years now. I joined Hibu last May. And my profit is higher. He calls me several times a month to check to see if everything is going ok. And he is always there to answer questions and show me how to use tools on my website. He has a good teacher for things that I don't know. Steve gets me work from his other Hibu customers. I consider Steve a great friend! And I highly recommend him!
Thank you so much for your feedback regarding Steve! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Reviewed Jan. 13, 2023
He is my Hibu rep and he is the best. He is the reason why I trust you guys to get the job done. He's there when I need them and we have sessions all the time where he shows me the detail. He shows me the analytics and makes me a believer in what you guys do.
Thank you so much for your feedback regarding Pete! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Reviewed Aug. 21, 2023
I Was solicited by Chris ** to do my marketing as a small business owner. Their demo seemed to be what I needed to help me however it was a nightmare to get started. I signed this Proposal on 1/11/23 for 6 months and in it they outlined that half of what I purchased is "Targeted ad campaign on Facebook and Instagram that builds awareness, website traffic or leads for your business. 6 months remaining in contract". Not only has this Facebook ad done dismal, I didn't approve it and it doesn't look anything like what you'd expect in my industry. I recruit Insurance agents. They don't seem to understand my business model. I have also never seen my ad on Instagram. I have reached out numerous times with no response and their customer service simply doesn't care- just referencing that my contract 6 months isn't up yet because THEY started late.
They just want the money. They do not care about if they produce the results that they promised or any at all for that matter. I have emailed Andrea **, Christopher **, and customer service. I have called customer service and they do not care about rectifying anything. This is a predatory company that does not stand by their product and does not provide minimal customer service. Their "contract" also does not spell out any of these terms that they go on to reference when telling you they won't do anything. Stay away. Find a company that cares because they certainly don't. I also found out that they terminated Christopher ** because of his disability. As a disabled veteran, I would never support a company that discriminates against their employees.
We sincerely apologize about your experience with your digital advertising. We appreciate your feedback. We are sorry we weren’t able to resolve your concerns but thank you for your time on our attempt to come to a mutual resolution.
Reviewed Aug. 15, 2023
We looked into Hibu starting in November of 2022. A sales rep had come to visit our office and we really liked what we were told. We signed up with them, with a 6 month contract, in November of 2022 and made our first payment to them in that same month. We didn't go live with them until January of 2023, but we made a payment in December 2022 that went towards visibility marketing. In January 2023, our price went up as we finally went live, but the issues started to come afterwards. Our visibility was now *lower* with Hibu than with our previous company, so we decided to give it another month or so.
March rolls around and we are deader than ever, which is not normal for us, so we bump up our budget by about $1500, through a verbal confirmation in a monthly meeting. What we weren't told is that by bumping the budget up, we would be *renewing* the six month contract. No one said anything in the meeting and the new statement we got in March, after that meeting, on the 10th, said that we had 3 months remaining in our contract. By April, we were becoming dissatisfied with the service, and our contract was going to be up in June. So when we were asked if we wanted to renew in May/June, we said no. We asked for confirmation on our end date, we have YET to receive that.
We have reached out multiple times to not only our sale rep, but our account manager and their manager, and we still haven't received what we've asked for. We called last week, and we were told by Customer Service that our contract was renewed in March, but we have NOTHING that confirms that, including our monthly statements. We haven't received any email telling us how to end our services, or outlining any of the next steps, like we have been asking for. Our contract, according to all of our documents, state it should have been completed no later than June 22nd. It is now August 15th, and we have no word from them as to when they will stop charging us. They did not even tell us to contact Client Success to terminate this contract.
Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation
Reviewed June 27, 2023
Hibu Cold called us in March of 2022 for seo and online marketing. After 6 months of working with them for SEO they could not generate one phone call or online lead form so we cancelled with them. Upon cancellation they told us we could not cancel our online foundation's platform which they force you to buy in order to "view" your lead result that they generate. We told them in September when we cancelled our seo contract that once the 12 month contract is up we want to cancel the foundation's contract. We just learned that they continued to charge us in March, April, May and June of 2023. They told us they can not refund this amount because we are required to call it in to customer service and not our sales account manager.
In the end we wasted thousand of dollars for no seo results and a software that did nothing for us because we cut seo for them. They ended the relationship in a horrible way. Beware and don't listen to anything the sales rep says to you they promise you the world and then go back to the contract and say, "Too bad. This is what the contract says." Lesson learned!
Thank you for taking the time to speak with me today. Based on our research of your Hibu marketing concern, we have determined that no adjustment is warranted.
The Online Foundation Solution was authorized on 03/31/22 with a 12-month minimum contract. The Managed Search was authorized on 04/08/22 with a 6-month minimum contract. The minimum contract terms were included in the voice verifications that authorized the contracts. You were advised on 09/29/22 on your call with Hibu Client Success that you would need to contact Client Success in March 2023 if you wanted to cancel. You were also provided the number to Client Success via email from your Sales Representative on 11/07/22. We apologize that you are not happy with the results of your products. The products worked as they should have.
Reviewed June 21, 2023
I signed a 6-month contract with Hibu to have our website rebuilt and host our website. We also signed up with SEO and a advertising package. Prior to signing up I repeatedly was reassured that if we did not like the website or if we did not see the benefit, we could have our website moved back to Godaddy. That was false. Hibu uses a proprietary system to build the website that cannot be moved to any other host. They pulled all our information off the existing website to build theirs and now I cannot get the information back. Our website is down, and we have to build from scratch. They also stopped communication 2 months in. We seen a decline in calls and search engine ranking. This was a terrible decision and would advise everyone to stay away from this company.
Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation.
Updated review: June 27, 2023
They finally canceled.
Original Review: May 31, 2023
I wasn't going to leave a review, but this has went on for a month now. To start I set a certain price to set up a website. When it came time to pay the bill was way over. The customer service doesn't care about helping. They will brush you off to someone else that will give you the same run around. VERY ANNOYING. Once the site was being set up always got a answer. I been trying to cancel for a month with numerous emails, calls, texts ETC. The website has furnished nothing, but spam calls from other websites companies and etc all junk calls. Hibu will try say they're legit calls, but fail to look into it. I would NOT RECOMMEND using HIBU for a website. They try to lock you into a contract without a physical signature or a recording of your signing by phone. I'm very DISSATISFIED WITH THE SERVICE PROVIDED.
We sincerely apologize about your experience with your digital advertising. We appreciate your feedback. We are sorry we weren’t able to resolve your concerns but thank you for your time on our attempt to come to a mutual resolution.
Hibu Company Information
- Company Name:
- Hibu
- Address:
- 221 3rd Ave SE, Suite 300
- City:
- Cedar Rapids
- State/Province:
- IA
- Postal Code:
- 52401
- Country:
- United States
- Website:
- hibu.com