TriNet provides industry-tailored HR solutions to small and midsize businesses with exceptional human resources services.
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We have been very happy with their service and look forward to continuing our relationship with TriNet. Their customer service is responsive, management team is helpful and payroll is a breeze. We enjoy them managing our insurance packages for our staff as well as all the deductions, etc.
We are glad to hear about your positive experience with TriNet! Thank you, Amanda, for taking the time to share your thoughts.
I honestly love working with TriNet. The Portal is easy to use. We have the best Payroll Managing Rep for our account; Katrina's customer support is the highest quality I could ever ask for-and always timely. She's also great at helping us with navigating which team we should speak to, depending on the question/issue as they arise. The price is commensurate with the services they provide us.
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Trinet goes above and beyond to support our company. They are quick to respond, and have worked in partnership with our company to resolve issues and provide us with guidance and support. We have received great support from our dedicated support specialists and the Customer Support team.
I don’t know how I could do my job without TriNet. Our company has grown from 60 employees to over 200 in the past few years, while our HR team has not. I rely on TriNet’s full service. Since TriNet has transitioned to a Shared Service model I do notice delay in response to cases at times, however I always appreciate the support of my client representative.
After the roll-out two years ago of Connect360 (and the advent of a pandemic) things were a bit chaotic, but it seems, TriNet has persevered. The rollout of new technology and better control of their Connect360 ticketing system has vastly improved their service offerings making their price increases in the Fall of 2021 more palatable.
The Trinet System is very easy to use to check payroll, schedule time off, checking vacation time and also going through the hiring process. Overall, I have rated this 5 Stars due to its ease of use and also quickly being able to find what I am looking for.
Very happy with the tool, benefits offerings and customer service. Communication and compliance support is great. Would recommend to companies of all sizes, we have found that it also works nicely with other products we have in house such as our single sign-on etc.
I truly enjoy working with Trinet, they have been extremely helpful whenever I have a question. The payroll processing is easy, the time off module is very simple. The personal site is a breeze and connects to the 401K website and insurance benefits without issue.
TriNet offers great services to help companies on the backend as they scale internal HR Depts. I'm very happy with the 1:1 support they provide with HR and payroll needs. The interface lacks a bit with employee profiles and storage capabilities however.
I am very happy the service I am receiving from TriNet, all queries are always attended to in a timely and professional manner. Even in challenging cases our Trinet contact will work with internal teams to get a positive result for Megaport.
TriNet has always offered us great service. And their online portal is very well done. We have been using them for years, and it has been an excellent experience. Whenever we have any issue they are very responsive in helping us.
TriNet author review by ConsumerAffairs Research Team
Founded in 1988 and headquartered in San Leandro, Calif., TriNet provides bundled HR solutions, cloud products and strategic services for over 13,000 clients across the country. They work with small and mid-sized businesses in a variety of industries, including entertainment, financial services, healthcare, technology, nonprofit and many more.
Leadership training: Managers and supervisors need to be well-informed of best practices when it comes to compliance and other HR-related issues. TriNet’s leadership training and development workshops are designed to help company leaders build their company culture and understand compliance issues. Workshops take place at your company’s location or at a regional location.
HR grader: Use TriNet’s HR grader tool to determine your company’s current HR status and find areas where your company needs improvement. This tool can help you figure out which of TriNet’s three bundled HR products will be most beneficial for you.
International services: Companies that frequently hire international employees have to deal with a lot of additional headaches, such as visas, immigration and retention. TriNet International Services takes care of managing the immigration process on their cloud-based system, including visa and green card application and renewal.
Career Transitions: TriNet’s Career Transitions service provides support and guidance for employees who have been terminated. This service demonstrates to your employees, both those who have been terminated and those still employed, that they are valued. It also minimizes the risk of adverse reactions by helping the terminated employee focus on their employment future instead of dwelling on the past.
TriNet Company Information
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