Hibu Reviews

HIBU's marketing approach proved itself in as little as 2 months. Our pipeline has been full and constant since we started using them. I strongly recommend HIBU to any company that is struggling with their marketing approach. It's great working with a firm that has such a strong local presence.

I am very happy with Randy **. He was very honest and happy to do his job any questions I’ve had he’s been there to help. My business has grown more than I anticipated with Hibu. Thanks Randy for all your help.

Because we usually don't check our own website, we were unaware our website wasn't working. Richard called to inform me that our website was not working. I was able to contact our IT department and get our website back up. Thanks so much Richard!

Richard ** with HIBU has done a phenomenal job in helping us grow our business. He is always available and truly puts the customer first! On the rare occasion he doesn’t know the answer to a question or concern, he immediately gets with someone who does and the issue is resolved. I would recommend Richard to anyone looking for an experienced person to grow their business.

He has helped me out with this project and is always there if needed. I would recommend Steve to anyone. He is always very upbeat and ready to help in anyway he can. He has even waited on a customer or two.

We truly appreciate the service Hibu provides. Our rep, Richard **, stays on top of things, keeps us well informed. We are looking forward to do more business in the future and feel free to call my cell regarding any questions you may have.

After thorough review of services I was getting with Vivant, my representative Stacy ** informed me I was paying way too much for that service and would do much better with Hibu. I put my faith in her honesty and am very pleased with what Hibu is now doing for me. I think I had roughly 330 hits to my Website last month and saved about $500.00 in the process! Stacy is an exceptional, professional individual and I always enjoy her input. I recommend her if your business needs exposure in this competitive world!

I am not a Hibu customer however I inquired about their services. I was given incorrect information actually a lie. I was looking into doing Paid Google Advertising with them and was told there is NO MANAGEMENT fee for their services as they were compensated by Google. That did not sound right so I pushed and was finally told their dashboard shows 100% of my advertising budget going to Google Ad Words but their documentation says "a portion of the fees paid by you as our management fee." I was later told by a manager is amount is 20% fee of your spent but that is not in writing, so if I was misled about their percentage in the first place saying they don't charge anything how can I believe them about the 20%. Needless to say I did not go with Hibu as like every other company they were giving me incorrect information in the hopes of gaining a new customer.

We have been more than pleased with the service we receive from Hibu, and our service rep, Charlie, is so attentive and responsive to us. We get a lot of bang for our buck with Hibu and appreciate the personalized service with them.

Hibu Agents Very professional with good service that has helped our online activity across the board. Nice Website that is easy to manage. I would highly recommend them and their tools to manage your online activity. Thanks Again. Cary **. DeBoer Outdoor Power.

Beyond thrilled that a Hibu representative Pete ** came by one of our locations one day. He came by with his Supervisor to explain the service they offered. At first we weren't sure if this is something we wanted to do. However I can assure you, it was a fantastic decision to sign up with Hibu. Not only did they redesign our website completely, they gave me tools to market our company on the next level.

I was misled by the sales agent who took my money, never informed me of the correct contract time and then they completely mess up my campaign with incorrect information and wrong landing pages. The sales rep even said my website sucked and then him and fellow employees of Hibu started leaving bad reviews on my business. I was lied to by customer service of hibu as well multiple times. Ine employee told me they would extend my pause for longer than 2 weeks and he never followed through. Hibu is a RIP off and their sales agents play fraudulent tactics promising to use portions of their commissions to help boost a customers campaign. Never designed the campaign correctly and I lost money with no sales in return. This is the worst company I have ever seen! Stay far away from hibu!

I have been using Hibu for some sort of advertising for years, this past year my salesman Randy convinced me to let Hibu run my website and online campaign. I can tell you I have more business now than I have ever before and the first job covered the cost of the advertising. I am a completely satisfied customer.

Steve has gone above and beyond in customer service when transitioning to Hibu for our website and digital marketing. Anytime a change needs made or an update pushed through Steve is on the job immediately. He keeps track of his customers to make sure they are getting the best use of the tools they are paying for, rather than leaving it up to you to figure out. Steve is a great partner to have when it comes to your digital presence!

Patrick is our representative with HIBU. He was able to come into our business and customize a plan that worked with our budget and needs. What I like most is he continues to follow up with us to insure everything is going well and to see if we would like to make any changes. Patrick also makes himself available anytime we call.

We have decided to use Hibu as our web designer and we have had nothing but exceptional service. To our surprise, we have been given top quality service from everyone involved in this process. Steve ** is our account executive and has gone above and beyond our wildest expectations. His service has been exemplary in all aspects. He is very personable and outgoing, friendly and knowledgeable of all our needs. We highly recommend Steve and his associates for any future clients web design needs.

Hibu has a great team that puts together a quality program. The proof is in the pudding! They've serviced our online program for many years now, and we continuously have positive results and measurable feedback. You can be as involved as you want through the process, or you can sit back and let their team handle the grunt work.

Updated on 2/16/2022: In just 4 months, Randy ** and the Hibu team have our website ranking high, our phone ringing and over 2 million in sales. We are extremely happy with our advertising campaign and the R.O.I. has far exceeded our expectations.

We own a small business and Hibu helped us create an appealing, yet functional website showing our project photos and details about our team, process and products/services offered. Whenever we have updates to make, they are quick to respond. It's much easier than doing every update ourselves or paying a web developer each time!

Great to work with. Steve ** was very helpful, courteous and always available to make any changes or additions. The end product turned out great and was better than expected. Highly recommendable. This is a great tool for our business and was helping us from the start.

Jacob at Hibu has worked along with my wife and I to create a world class "customer friendly" website that generated many repeat customers for many years. I would recommend the excellent team at Hibu to any prospective or current business.

Joy and everyone at HIBU is very easy to work with and they are very professional in their service. I appreciate their willingness to make sure they are doing what is best for my company. I do like their follow up as they service my account.

The leads have been through the roof ever since we started using Hibu. We now have a great website and a strong social media presence. We love that we can track where the leads are coming from and what campaigns are performing better than others. The account rep, Jamie **, has been extremely helpful throughout the entire process and seems to truly care about the success of our business. I would recommend Hibu to any type of business large or small.

We are lucky to have Shellie ** as our rep. She always brings solid information and ideas for ways to help us improve. She is a consummate professional... We rely on her knowledge and appreciate her concern and commitment to our success.

Jacob was a pleasure to work with. He listened to all my concerns / questions and walked me through everything with patience and clarification. He followed up on a regular basis to make sure our website was performing properly and always responded whenever I had a phone call. I would highly recommend him!!

Our business has had very positive results with Hibu handling our digital marketing. Affordable and the support staff is very easy to work with. It is also helpful to be able to track the progress and see how effective digital marketing is.

I had no idea where to start with my web marketing services. Michelle Bedaux ** is very knowledgeable and made the process quick and painless. Her follow up is exceptional, you will see results. Thank you Hibu Team for all your hard work.

After many bad experiences with previous marketing companies, I was very hesitant to work with another. Hibu understood my skepticism and made it an easy, smooth transition process. They are very willing to adjust our strategies to meet our ever changing business needs. Hibu and our consultant Pete came through as promised.

The company cares about its reputation. As a client, it is essential to keep in contact with your account representative.

I have just recently upgraded my website and Clarke ** was very informative and knowledgeable, listened to my concerns and walked me thru the process. Thank you for the help. He showed up on time and stayed until my questions were resolved.

I signed up with Hibu Global about 5 months ago and currently I am standing at 0 ROI from this company. This company has not generated a single leads/job to my company but kept charging my credit card every month. I called them several times about the dissatisfaction with their services and requested to cancel the contract. All they say is I have to do 6 months of contract. This is the worst marketing company I have every worked with and they do not care about their clients at all. The only thing they care is their 6 months of contract. I strongly suggest other business owners to stay away from their scam.

Brenda is very easy to work with and is there for her customers. She has always emailed and texted back no matter what time of the day which counts for a lot. The inside fella "Kid Chaos" seems like he really cares on the quality of work that is put out. We are newer clients and have dealt with a lot of weird circumstances, but once things are back to normal I have high hopes in my HIBU squad.

Greg ** has been a great help in creating our website and promoting us! We've had a large increase in sales. We meet on a regular basis to review our site. Great service! We also have fun when we meet up.

Digital marketing services. Great experience with this Company and I suspect it's all due to their AWESOME rep Leah, who is always available and willing to explain the world of online marketing which is a constantly changing landscape. Thank you Leah for staying on top of things for us.

Hibu as been Excellent! Sue ** has been an extremely great Rep for us. We started with a different company and did not get the best results. Sue came in, presented the amazing things Hibu offers, cleaned up our website and advertisement in no time at all! We could not be happier with Hibu and Sue! Not only has Sue been extremely helpful but she also checks in with us regularly to ensure we are happy with the service, to make helpful adjustments, and offer new services that are catered to us! Sue and Hibu have done Wonders for our advertisement! We are extremely happy!

John ** has been working as our sales representative from the beginning. His advice and follow through has aided in building our exposure and customer base. John has worked with us on marketing and ensured are needs were met. Our company keeps growing and we thank John for our success.

Sue ** did a great job. She seen we made a change on our website and asked if she should put the change on our ads. She was very proactive. I was very impressed with her. She has always kept a close eye on our account and you don't always see that. Thanks Sue.

Rachel ** has been handling my advertising for years! I would not have anyone else handling my program. She is extremely thorough, very responsive and makes me feel comfortable in any decisions we need to make. Rachel is an asset for Hibu!!!! Thank you Rachel!!!!

Rachel is the best hands on rep I’ve ever had ever! Answered every call and showed up when she made an appointment and she also periodically called and or stopped by to see if I needed anything and went the extra step to help me as I am not computer savvy! Instead of 5 stars I give her 10!! Cheryl ** Mirabellas Italian Cucina

Stephen has been a great help throughout the whole process. Kept me in the loop the whole time and came to our office on multiple occasions to help set everything up. He has been available for questions any time I needed him. I would highly recommend Steve and the team at HIBU to any company looking for online advertising.

I have been very happy with my experience with your company. I love my new website. Its has definitely helped create more business. I am very happy with my sales rep. Rachel. She is great and on top of everything for me.

I want to take this time to say how great Allan ** did when helping me set up my new website. Allan is always there for you with any questions or how to set up the website. I would definitely recommend Allan to help you set up your website or any other service with Hibu. If you want the best customer service, which is hard to find these days Allan is the Guy to get it done for you!!!

Really great service. Rep is knowledgeable on really good ways to help my business attract new customers who are looking online. Options include website, ads on Google, Facebook, etc. Didn’t have to do everything, but really nice to know what was available. Best results I’ve seen & I definitely think they can help your business too.

For the past approximately 5 years I have had the pleasure of having Leah ** as my Hibu representative. She assisted us in marketing and advertising my law firm. With her assistance and guidance, my law practice was able to generate many new clients and generally increased my presence on the Internet. Leah is a very nice and personable. She knowledgeable in what she does and was a pleasure to work with.

Sue ** has been my rep before Hibu was Hibu. She has always helped my business when times were great and when times were not so great. Listening, planning and thinking of ways to help me grow my business not her personal agenda is what I receive from her. I would recommend her to help any business person review and plan an advertising strategy.

Kelly has been very responsive and helpful in getting our ad campaign up and running and on track. Monthly campaign review with Kelly and team are most helpful in understanding what is working and making necessary tweaks to optimize the campaign.

I was recommended to Rachel for helping build my new business and reach customers. She assisted me and gave many ideas on how I could build my customer base. We reviewed all of the options on which products would be the best fit for my business and my budget. She was very thorough and assisted every step of the way. We set up an amazing looking website and now people can easily find us on google thanks to the new ads. I was against online advertising due to pushy salespeople, but since dealing with Rachel and Hibu, it's made it a great experience and I'm very happy with the level of service!

Hibu puts in the extra effort to understand my business. This understanding translates into better service. Their competitor changed my account manager constantly. I have had the same wonderful account manager with Hibu for years. She always tries to understand my needs even though I have a small practice.

Steve ** has been excellent with us creating our website. He is always available and had made this process painless for me and my staff. I often get phone calls from customers and others commenting on how impressed they are with our website, with this awful pandemic, Steve and the Hibu team worked with us to redesign our website and it is awesome.

After the Hi-bu and their team worked on my website, I was very pleased with the calls that I received and the activity on my website. Clients were also within a 25-mile radius of my office. This was extremely appreciated and made my job easier to look at.

Our account representative is amazing and is always very helpful and has many great ideas. Anytime we need assistance, our rep is there to assist immediately and we are not disappointed with our service and it has assisted in growing our business.

Stephen went above and beyond to help assist me with creating my retail store For my restaurant. He answered all my questions and made me feel that I was priority. When approached with something that he wasn’t familiar with, he reached out to another Hibu developer to further assist me. Very happy Customer. Thank you Stephen!

Kelly ** has been a pleasure to work with. He is very personable, easy to communicate with, and very knowledgeable about the products Hibu offers. He is very responsive to any questions we have about the services. We have zero complaints- I would highly recommend.

He is the reason we do business! Great customer service. 10 out of 10. Always fast and friendly. He tries to help me grow our business and seems to care about our happiness. I wish every one of my sales staff could be just like him.

Top-notch service! The team I work with goes above and beyond to truly accommodate any changes I want to make, and is very efficient in having a coordinated effort for our marketing strategy and plans. Kelly and team are a great addition to helping us crush our marketing goals.

My experience with Hibu has been nothing but fantastic! We love the dashboard and the fact that everything is in one place. The website portion really stepped up our game, especially the form that customers may fill out. The above wouldn't have been possible if we hadn't met Pete. He has been a major help in upping our presence business online. Our questions are answered quickly, honestly, and helpfully. Any issues we may run into have been resolved promptly. We consider ourselves very lucky to have someone who is an amazing help via email, phone, or in person; whatever we may need at that point in time. Our growth has been amazing since joining Hibu and having Pete as our guide!

We absolutely love our new website!!! Pete took his time explaining everything in detail to us! Pricing and service was great! Whenever we need to change or update anything on our site he is right there for us! I would highly recommend Pete and Hibu for any of your marketing needs!!!!

Working with Pete ** for our business page has been easy and stress free. When there is a change that needs to be made he is on top of it. Great on a personable level because we can contact him directly over the phone as well.

Kelly ** is our account manager with Hibu... he helped us with transitioning our website into a professional and business generating tool. Many of our leads come as a direct result of his efforts to help our business online. He is immediately responsive to all our questions and has been extremely helpful from the onset. The service he has provided and continues to do, has helped our business tremendously. Highly recommend Kelly ** with Hibu when you are looking to grow your business!

Hibu pay time click ads for 2 companies. Kelly was great to work with, very helpful and accommodating. Did everything I asked, was a pleasure to work with. I would recommend him to other vendors. He customized a program that would work will for my companies. I’m very pleased with my results.

Kelly worked with us to figure out exactly what we needed in terms of a website, online advertising and marketing. Quick turnaround and very happy with the overall result. Provides detailed metrics on our web traffic, etc. Always very responsive with questions and changes. Great to work with.

Hibu is doing very good job for me helping me to promote my business and taking care of my advertising needs, and building my company website. Susan ** thank you for all the good work you do for me. You are an awesome.

Kelly is our point of contact and he is really awesome. He checks in with us, unlike other companies, to make sure we are all set, and when we ask for changes here and there he is on top of the ball. Great customer experience overall.

Working with Hibu has been nothing short of a great experience! From their sales team to their technical team, whenever we have a questions or want to change something on our website, they answer each request in a timely fashion. Our team highly recommends hibu for any and all online business needs!

Online Marketing. Hibu and Especially Susan have completely taken over and consolidated all of my marketing efforts. They have managed to keep my phones ringing, email appointment requests coming and incredible amounts of website visitors. Business is great and I wouldn't think of doing anything else with my marketing dollars. Thanks Susan and Hibu. Highly recommend!

Stacy worked on us for over a year to get the online services started. Since starting our overall website and social media sites are being seen and acted on my a much larger number of potential customers. I would highly recommend Stacy and Hibu for your online marketing needs!

Anita has done a tremendous job with our account here at Tri-State Auto Center. The market is competitive, but our numbers have continued to soar due to her amazing work. I would definitely recommend her to anyone who needs marketing exposure!!! Kudos to you Anita!

“Ever since Jamie took over my Hibu account she was a lifesaver. She always knows when I need to update items, gives me advice and she answers me back faster than I could imagine. It has been a great help to my business shining Jamie and Hibu.“

Hibu created a very professional and informative website that has helped my business grow. My account representative Jamie ** was very knowledgeable and helpful and followed up on every detail throughout the entire process. I would recommend Hibu to anyone that needs a new website to help their business grow.

I worked with Jamie to create a customized plan that would work for my needs and budget. She was so patient and stayed on top of everything for me making it all run smoothly. The graphics department did a great job capturing my ideas. I would recommend this company to anyone looking for a great deal who’d like to get an edge on their marketing.

Allan I just want to let you know I can’t thank you enough for your support today. Please let me know if there’s anything I can do to support your position.. Let’s continue to work forward. Always appreciative of those that step up to the plate, your company is lucky to have you.

Plumbing and heating. I've been using Hibu for a short amount of time but so far so good. Jamie ** is my contact person. She has been great. She follows up with me and is very consistent. Im going to activate my advertisement in two weeks because the pandemic. I think it will go fine with Jamie on my side. I feel it will go well.

Wish I could give negative stars. When it came down to cancelling our subscription, Hibu continued to charge us! The rep kept claiming it was cancelled, but they kept charging our card. Literally had to block them from our card and dispute charges. And they had the nerve to fight the charges!! I’m almost certain they would still be charging us if I wouldn’t have blocked them from our card. After multiple email and verbal communications with their rep saying the account was cancelled and assuring me we would get a credit. And mind you, we were faithful paying customers for like 4 years. Greedy company, consumer beware!!!!

Jamie was very patient and accommodating during the process which was trying at times as Register.com was not being helpful at all in the ownership change over process. Stasi did a great job on setting up the new site, made any changes very promptly that I wanted.

Jamie ** has assisted us as a family owned and operated business with professionalism and excellence! She has been prompt in answering all our questions and meeting our needs! As a result, our experience with Hibu has been an amazing one!

Stacy has been great to work with! From the start it was obvious she cared about getting to know us and our business in order to best be able to serve our marketing needs. Stacy has done a great job of staying in contact and following up over the past several months we have used Hibu's services.

Website Upgrade & Online Bill Pay. I am extremely pleased with Hibu. The online support is great and not to mention Stacy ** who has been amazing to work with! I love the fact that she is easy to reach, replies quickly to my calls and/or emails and always takes the time to fully answer my questions and makes me feel like I am her priority. Stacy provides the best customer service ever. Stacy goes above and beyond for her clients! Thank you for the awesome service, for being extremely helpful and for providing service with a smile!

I have had nothing but excellent service. Very knowledgeable with all the questions I have had and with a very quick response. I would recommend this company for all you business needs. Tim has been outstanding understanding our needs to help our company succeed.

Worth the time to sit with Jamie, she certainly immerses herself in her work. She understood my marketing ideas and style right off the bat. Any questions or concerns, she was on it right away. I have already recommended her to several of my entrepreneur friends!

My experience with Jamie has been wonderful. She is extremely responsive and creative, always coming up with new ideas to make this program work for our small business. She is very professional and took the time to understand our needs and worked within our budget!

I purchased display advertising and reviews management from Hibu, and within a month, I realized that what I was promised was not at all what was delivered (I have confirmation of this in emails). They used stock photos that were not even relevant to my business - without my permission - and repeatedly fumbled everything. Things I was supposed to have approval over were never presented for my approval (I also have them admitting this in emails).

It has been 3 days since my email service has been working correctly. They open tickets, then they have no record, things are working on their end but not on MINE! They have costed me THOUSANDS of dollars by not being able to keep in contact with our customers. DO NOT SIGN UP FOR THIS TYPE TREATMENT!

In my time working with Steve I have been blown away by him. He is incredibly honest, he’ll tell you what/how it is gods/bad/indifferent, and that has made him someone I trust and confide in to help me make the best decision possible. His knowledge and understanding of how the advertising world works has been a breath of fresh air for me. Whatever you need he’ll be there to help you. I cannot recommend working with Steve enough!

I have had a great experience with Hibu from the very beginning. My website looks far better than any of my local competitors, which helps to give potential customers a good first impression. Dave, my representative, has been very hands on throughout the time I've had the website and calls frequently to give me updates about the progress the website is helping me to make with my business.

Hibu has done an excellent job of updating and maintaining our website. Steven ** has been there to help during and after the website went live. Steven continues to be just a phone call away, even on weekends, if any problems pop up and he stays in contact until they are resolved to our satisfaction. He also contacts on us on a regular basis through the year to make sure that everything we have put in place is working for us.

Hibu and Susan ** helped me to create my website, they did a fantastic job! It looks very modern, professional and easy to browse. They always in touch for any updates. I would definitely recommend Hibu to anyone who is looking to put their business online!

Steven ** with Hibu has gone above and beyond to help us develop an online presence that is helping us make sales every day. I would highly recommend them to anyone who is looking to expand their current business model to include more business.

Brian ** has been awesome and so helpful!! He has even checked up on us during the corona virus scare. I appreciate the follow up as well, he even set us up for our facebook and google business. Thank you!!!

Customer for over 20 years - that says it all. We have been Hibu customers since the Yellowbook days. As services moved more into the digital space our account managers always helped us stay ahead of the curve. Our current rep Susan is one of the best we've had, is super friendly and knowledgeable, and most importantly is very proactive with our services and always staying in touch to see how we're doing or offer advice throughout the season for us.

Having worked with a number of marketing companies over the years, with little success, Hibu, and Dave ** were a refreshing change. The customer service, feedback, and ultimately, the website, have made a tremendous difference, not only in my business, but brand awareness. I am often complimented on how great the website looks and how easy it is to navigate. Any problems are resolved/solved immediately, although, we haven't really experienced many issues. It has been a very easy, seamless, and affordable process from start to finish. It such a good experience, we hired Hibu again a second time, for another business concept. I highly recommend Hibu, and Dave ** for all your digital marketing needs.

I have been a client of Yellow Book since they got to Chicago many years ago. I have been working with Susan ** for all that time. Susan has always been honest and very, very patient with me and all my questions. My business has been better off working with her. Thank you Susan and now Hibu.

Bobbi with Hibu has been a tremendous help for my business. She has been more than willing to come and visit us to make sure things are running smoothly here at our store. We have had more customers visit our website since we joined Hibu. On top of the Hibu help Bobbi has given us other great ideas to help our business.

As a New Business owner I have tried several different advertising companies that promised results but once I signed up all I received were monthly Bills… That is until I met Susan from Hibu… She/and the entire Hibu team have been amazing to work with. They have affordable rates and the whole team is always willing to help. I receive constant updates and follow up to make sure that our efforts were impactful and on message. Susan always has new ideas each time I meet with her (In Person!). The Personal touch and Attention to my Business is like nothing I have experienced. Hibu is topnotch and The Real Deal! I Highly Recommend Hibu!

Enjoyed sitting with Stacy **. She was very knowledgeable and helpful and did a wonderful job explaining what Hibu does and what it can do for our company. Very excited to see what the Hibu services will bring forward to our company.

WARNING. Please do not use this company. I am in NY and hoped this company would merely follow our requests regarding Google Ads and yet they continued to make mistakes without ever refunding any money for the useless leads the campaign produced. Firstly regarding time of day when the ads were supposed to be on/off and- where- specifically within a 13 zip code geographic area.

Hibu is great to work with. They have affordable rates and customer service is always willing to help. Susan has new ideas each time I meet with her and has helped bring more customer traffic to our website. I would recommend Hibu to local business owners.

Steve has worked really hard to boost my online presence. He has gone above and beyond when it comes to service. There have been times that he even gets on conference calls with my franchise to help fully understand what they are doing so that his team can provide me with exactly what the the franchise doesn't. This effort assures me that I am spending my money where it is needed.

Cindi has gone above and beyond helping our business become more accessible to the public via our website restructuring and helping us complete a social marketing strategy. I cannot begin to express into words how incredible my interactions with Cindi and Hibu have been during this much needed upgrade. Our business has been dramatically affected by the strategy that she recommended and helped to implement. Top notch customer service from day one! Thank you so much Cindi!

Always a phone call away. Makes any changes when needed. I feel he has my companys best interest at hand. We made a lot of changes today to our website and he never rushed during the changes. He's a good man for the job.

Do not be fooled by this company. I have a 3 month contract which they have attempted to state multiple times it is a 6 month contract. Horrible website design. horrible Facebook adds. When you try and reach them you will be on hold for a minimum of 5 minutes and they will shoot you around to different departments because no one knows what they are doing. My website is horrible. I had to now hire a much much much better marketing team. I highly suggest reading the reviews very carefully. I have tried to just pay out the rest of my contract so I don't waste money on horrible advertising. I was looking for lead generation.

I have worked with Susan ** for a long time and will continue to work with her. She helps me understand what to do to help improve my business and does her job very professional. She is more like family than my advertising representative.

Sue has been my sales agent for many years. She always comes prepared for our meetings and has with her new suggestions for improvement. I'm always happy in hindsight with the changes. Sue really knows her business and her customers.

I have been using Hibu for my business for nearly 2 years and I love it. The website is very easy to use and if you don't feel comfortable with that the support team is great about doing it for you. I for sure recommend this product to any small business.

From September thru November, 2019 I tried to login to website to change outdated pictures and information about. I spent over 100 hrs on the phone and online communicating with tech support based in the Philippines. They all said the same thing: Hit the button that says "reset pass word." "A link will be sent to you within 10 minutes." I would hit the button, the screen would freeze, and no link would show up in mailbox. Other windows would function but not the Hibu connected site.

Hibu is the worst investment we have made. The people that manage our account have published ads with photos that are not approved by us and don't even represent our business correctly. We had comments posted on our Facebook that the product doesn't even relate to our services we provide. I have been unsuccessful in getting Hibu to cancel our contract even though they have failed to provide what they promised.

Steve ** has been great to work with. He is very knowledgeable and works hard to provide me with the best service at a great price. He treats my business like it is his own and want to see me succeed. Thanks a million.

I have been with Hibu for a couple of years now. At first, I thought it was a great idea to have my ads show up on the sides of other webpages, I have never seen my ad before, ever! I have received absolutely no calls off of this ad campaign unless they are the hundreds of scam calls I have been receiving since signing up with Hibu. My campaign restarts itself without authorization. I’ve been through this twice and wanted to cancel however my rep Larry and Stacie have Found ways to keep me with them and promised to get it right in the future.

The guy named Thomas ** came by the office and talked to me about Hibu. Talked about how it could help my business grow. There's a 6 months contracts but if they aren't beneficial to my business, he will help end the contract. So I signed up. We do get calls from the ads but all of those calls never converted to appointments. People called and didn't say anything. People called and hung up. People called and asked about other businesses. Very time and money wasted. So I called Mr. Parker to end the contract. He said he's helping but now I can't even contacted him. This company is a scam. Do not trust them!

Was skeptical like most before signing up.. We now have more leads from social media than ever before. This program is a NO BRAINER if you want to compete in your industry. Our rep is extremely helpful and has made the experience unmatched.

We hired Hibu to take care of our digital marketing. The contract was for 1 year. We spent $3000 and got zero sales. All phone calls are routed to Philippines. The CSRs don't understand client's needs. I kept on telling them from month 3 that this was not working, but they were interested in getting their money, drafting my bank account regularly. Does not want to understand that if it was not working, the campaign needs to be stopped and contract cancelled. Hibu was just interested in getting their money, just because we signed a one year contract. So, be careful when you sign up. Make sure you tell them if the campaign does not work, you will cancel the contract. Get a confirmation to this.

Hibu has been great over the years! It has gotten me numbers and goals that were to satisfactory when it comes to clicks and the number of calls I needed per month (which was/is most important to me!). My sales rep Sue! Love her! She's the best! Allows me to vent when needed and she always listens with a kind spirit! Thank you again for all your hard work and putting up with me!

I have dealt with many different marketing companies and still currently do. Hibu really stood out to me because I had a actual person (who is still my account manager), come out to the office to better understand our marketing needs, then cater a plan specifically to us. She has been more concerned for what is going to work for us, not solely motivated by sales. They are always there and available if we have any questions, need to make any changes, or updates to our account. There is a human and personable element to this company that I have not experienced anywhere else. I would definitely recommend Hibu to any company looking to add marketing to their business or expand their overall marketing horizon.

Express Lighting and Sign Maintenance. Hibu is an amazing organization that gives businesses the tools necessary to reach out to their online markets. Their support teams are web savvy and very helpful to create effective and engaging ads to bring in more business. They provide analytics to track it all and tweak as needed. I recommend them to anyone looking to increase their online presence.

Dean is a fantastic representative! He always drops by when he is in town, and makes sure that we are satisfied with our service. He is really helping our business move forward with digital marketing! He is always giving us tips on how to improve our impressions.

We had Hibu for one year. The salesperson made us think all positive and increase our sales. As a small business we thought this would be great! Well turns out we had to redo the website with our own staff that they were being paid to edit and improve. After calling Hibu several times we found out our our digital specialist no longer worked there and we asked for help and no one would help us. They also could not tell us who our new specialist was. I found this absolutely ridiculous. So after one year of paying hundreds of dollars a month and not increasing any sales we cancelled our business with them. Then they charged us for another full month after we cancelled. We refused to pay the and they threatened us with legal action more than once so we paid it and we feel that was not right of them to do so. This was a full year of bad experiences with Hibu.

We are very impressed with Steven ** and the company he works for. Hibu is going to do great things for our business and help take a load off so we can focus on other things for the business. We were recommended by a friend who spoke very highly of Stevens work ethic. Steven has came through and exceeded our expectations. Thanks Hibu and a special thank you to Steven!

Hibu had a change in staff that allowed us to slip through the cracks. The regional manager and our new account executive, Jon **, had a meeting with us today and we are very optimistic that all of our issues can be resolved with Hibu. We appreciate their efforts and look forward to a strong relationship moving forward.

First of all this service was misrepresented to us by the salesperson Jon ** on the first day we talked to him. We took the Facebook ad service with him telling me that the facebook ad could be targeted to meet our needs (for example "Veterinarian"). Well, that simply was not true. The closest they could get was a very general target of "college-educated". This is totally useless. We also were told that we could change the ad when we wanted and I did several times. Each time they messed it up and in fact, the ad that they are forcing on us now is still not what we sent them.

Long story short. A sales person stopped into my karate school to get my business. He was very pushy but in a nice way, that's what sales people do. He was actually pretty nice and did everything he could to get me started. I signed a contract that was to begin in about 4 months from signing. My business wasn't where it needed to be so I canceled before the contract took effect. Since then it has been nothing but a nightmare. Taking money out of my account for a service I am not using. Harassing emails and texts. And just utter incompetence. I've spoken to people in the upper levels who assured me everything is canceled. And yet as of yesterday I received an email telling me my payments are late. I have everything documented and I'm about to seek legal counsel. Run! Run from these people as fast as you can.

Hibu has provided clarity on the issue, and though it was not the right marketing avenue for us, they made every effort to satisfy the client. We appreciate the many people who took the time from Hibu to speak with us in regards to our situation.

After one year of service with this company my contract ended. Three months later got a call from a salesman and I told him I did not wish to renew my services. Too much after that this company started to charge my card $40 per month for the last year. I requested a refund in May 2019 and demand this fraudulent charges & fraudulent contract ceased. I’ve got nothing but the runaround and they are still continuing to charge my card and its December 2019. I’m going to the Better Business Bureau, the Federal Trade Commission, as well as my state Attorney General to have them refund my $450 immediately.

I have had the WORST experience with this company. I was told I could cancel after 6 months and then, when I went to cancel, that told me I was locked in for a year. The reason I was cancelling was because I saw absolutely NO benefit from their services, so to be stuck for a year paying over $700 a month for an additional 6 months was infuriating. I would NEVER recommend this company to anyone!

Never had a company "authorize" services with just a phone call-no data, no contract, no approval. No responses from customer service other than to replay the initial taped call that was just to identify if I was the "decision maker". Worst possible business interaction. No better than old toner-slammers of 10 years ago.

So I’ve been working with Jenny. She is very friendly and amazing. I am still under the website development stage. But I know that it’s gonna be an amazing help to my growing brand. I just hope that their marketing pans out. Thanks Jenny for being awesome.

When we searched the Web for someone to help us get more active in Social Media Marketing, Hibu was the first to respond. After our first consultation I had a good feeling about the team that promised to guide us through the process. Once we decided on a plan of action that would work for us within our budget, the set-up and ongoing guidance has been a great experience.

Patrick and Amanda have been more than helpful in assisting me with my advertisement. They're very patient and paid close attention to my needs. I would recommend Hibu to anybody and everybody. Job well done guys, you are worth every bit of five stars!!!!

One star is not even appropriate. I called Hibu in April to cancel our service. I jumped through all the hoops necessary to have this done and was told it was completely taken care of. In October I received another bill from Hibu and the customer service representative assured me that our account had been cancelled back in April. November rolls around and once again I got a bill from Hibu and this time the representative tells me that he has no record of us ever cancelling back in April. I asked to speak to a manager and was ask "why do you need to talk to a manager, they are going to tell you the same thing?" I told him that the way business was being handled was unacceptable and that I would need to talk to the manager. When I asked for the manager's name, I was ask "for what?" Then I was hung up on. Find another avenue, do NOT use HIBU!!! They are taking advantage of small businesses.

I have been with Hibu for some time now Steve ** is my go to guy for all my changes that need made or any questions I may have. Steve is awesome at this and has tons of great ideas to help with your needs when it comes to building and maintaining a good site for people to learn more about you and your business. Highly recommend Steve for any of your business website needs he’s the best I’ve ever encountered.

I truly enjoy working with Steve **. He is always a pleasure to speak to and I have no doubt that he has my company’s best interest at heart at all times. Always gives good recommendations that coincide with my business plan and goals. He has never been pushy with sales, simply helpful which is hard to find nowadays. Thank you again Steve!

I was lied to by the sales rep from the beginning and dealing with anyone throughout this company was frustrating and as far as I am concerned they did absolutely nothing but take my money and lie to me.

Worst ROI ever. Everything they do is misleading. Anyone with a google analytics account can see very little actual traffic for HIBU ads. Their dashboard is a bunch of fake statistics. I'm not even sure where they get their stats but definitely not verifiable. I tried to cancel and was routed through some call center in India to be told I had a min 6 month contract again not what my rep told me. Very disappointing!!! The rep is super nice. Unfortunately she may not be the brightest crayon in the box selling such a crappy product.

Bobbi is the best. I had some problems with Hibu, she took care of everything. She says what she is going to do and follows through and does it. It is not lip service. I hope Hibu appreciations her. She is one in a million.

Steven ** and Deborah ** have been great to partner with on our SEO campaigns. They are proactively helping our company by making suggestions on how we can reach more clients, and grow our business. Looking forward to continuing our partnership for 2020.

Todd has been a great help, and has been good to explain the process, which we were confused by. Also has helped us with our Facebook account, which was a totally mess trying to find out to actually was an administrator. He is always just a phone call away.

Mike ** has been my representative for many years and has done an exceptional job for me. He never tries to sell me more than what would work for me in my area. I would recommend him to be in charge of all of your sales reps because he sales to you as if it was his own business.

Don't waste your time. Go somewhere else. This company calls and waste people time. Then they offer top rate and trying to trick you to get into their trap. No thanks.... I spoke to someone, she wasted 20 min and then offered me $149 a month for a basic website. What a joke.

We have had such a great, profitable and long standing relationship with Steve Cox and Hibu. I would not go anywhere else. He has grown our business tremendously over the years and continues to keep us up to date with the latest technology that Hibu offers. Couldn't recommend him more.

This company are thieves. I have tried to speak to everyone at their office to cancel my account (within the 3 days) AND THEY WON'T CANCEL YOUR ACCOUNT. They will continue to steal your money every month. That’s how they make their money. I’m not the one to usually write a bad review but people need to know that the people at this company are MONSTERS. Please please save your money and sanity and DO NOT SIGN UP WITH THEM.

We have used Hibu for our marketing services for a while now and only found out about them via word of mouth. They have been instrumental in the increase in phone calls and business activity. I would highly recommend them for all service based companies. They reps have been supportive all all changes and check in regularly to ensure we are happy with their service.

Hibu has been a great help with the start up of our business. Todd ** our rep has been very professional and helpful. The staff at Hibu is very experienced in asking the right questions and open to helping in any way. Thanks Hibu.

Beware! This company does mediocre service with very little results on 8376 impressions on a week with only 120 clicks. Your website has nothing to do with how many clicks you get to actually get people to view your site, it is up to the Display Services to get you exposed to begin with. You might not get any clicks on your site with the type of advertisement service that Hibu offers. The price I am paying for this mistake is $250.00 USD per month for the next 6 months since they locked me in on a contract. Please be careful about who you give your money to, I know I will be even more careful than what I have been in the past from now.

I signed up for Hibu website and marketing. It turned out, that the display ads were directing to an incorrect website, which I had caught, and had to bring to their attention. After two months of payments, I wanted out of the contract stating that they were in breach. They started an investigation and decided to refund me $2600 and cancel services effective 9/30/2019, at my request. Today is Nov. 6 and I still have not received my refund. I have sent 2 emails to Heidi on 10/23 and 11/5 with zero response. Everything about this company is horrible from sales, to design, to customer support, and lastly to their accounting dept. Run as fast as you can, find another provider.

We are very pleased with the work of Hibu in getting our website in front of our customers. They are knowledgeable and easy to work with. Thanks to Bobbi ** of their team. She is always reachable and helpful.

I have found that everyone at HIBU has been very responsive with any questions or concerns I may have. Bobbi has done an excellent job checking in with me to see if there is anything further she can help me with. She is also an ace at putting my weekly ads together.

I have purchased the Search and Display and Listing from Hibu. They lock me in for 6 months on Search and Display. When you have a question or concern they don't reply to you at all. Finally when I officially complained the sales team came in and instead of cancelling my service they told me a story of how their customer support has been reorganized with tier 1 and tier 2 support etc. So now when you call it goes to Tier 1, which can't really help you with anything - so you wait 5 minutes then get transferred to Tier 2. They claim to do something to change your campaign etc, which you can't exactly see what they have done or doing. But what I see is no change in the results of what they have done.

We placed an ad to locate an associate for our dental practice. This was an ad limited to 90 days for a specific area. We wrote a check in advance for the total cost of the advertising. HIBU used the check to access our account and continues to debit our account monthly for $500.00. The advertising campaign has been completed months ago. HIBU has stolen $1000.00 from our business to date in addition to monies paid for poor advertising. I continue to get the runaround from the accounting department. PLEASE DO NOT DO BUSINESS WITH THESE DISHONEST PEOPLE!

HIBU has taken my money, wasted my time, caused me immense frustration and stress. I have not received one business lead from them. Colton, the representative who was supposed to be on my side was extremely unhelpful, unprofessional, a liar and did not keep any of his promises. I have been attempting to get my money back and stop payments, but have been continually wasted many hours on the phone and hold with various representatives, none of which have helped me in the least.

We have been very happy with how Hibu has handled our website! Rachel ** has been instrumental in getting everything customized and efficient. We have seen our call volume grow and new clients increase dramatically since having Hibu take over our website.

We used Hibu to help us upgrade our website. They found a better address, re-designed the entire website, and even helped fix an issue with our Facebook links. We are happy with the design as well as the info reports that are emailed. For the affordable monthly fee, our customers will find us easily and we can have the designer make changes when needed. We can also easily make changes ourselves if we ever want to.

Bad sales team. Matt ** Make promises that he doesn’t keep. Once they gets your money they will not appropriately follow up with you. I’ve invested time and money with no results from Hibu. Do not use this company for any services concerning websites. SCAM SCAM. They will promise to get your website in two weeks but actually it takes over a month. Once they finish the site it will be typos and mistakes. Bad company. Don't throw your money away.