Hibu Reviews

Always a phone call away. Makes any changes when needed. I feel he has my companys best interest at hand. We made a lot of changes today to our website and he never rushed during the changes. He's a good man for the job.

Do not be fooled by this company. I have a 3 month contract which they have attempted to state multiple times it is a 6 month contract. Horrible website design. horrible Facebook adds. When you try and reach them you will be on hold for a minimum of 5 minutes and they will shoot you around to different departments because no one knows what they are doing. My website is horrible. I had to now hire a much much much better marketing team. I highly suggest reading the reviews very carefully. I have tried to just pay out the rest of my contract so I don't waste money on horrible advertising. I was looking for lead generation.

I have worked with Susan ** for a long time and will continue to work with her. She helps me understand what to do to help improve my business and does her job very professional. She is more like family than my advertising representative.

Sue has been my sales agent for many years. She always comes prepared for our meetings and has with her new suggestions for improvement. I'm always happy in hindsight with the changes. Sue really knows her business and her customers.

I have been using Hibu for my business for nearly 2 years and I love it. The website is very easy to use and if you don't feel comfortable with that the support team is great about doing it for you. I for sure recommend this product to any small business.

From September thru November, 2019 I tried to login to website to change outdated pictures and information about. I spent over 100 hrs on the phone and online communicating with tech support based in the Philippines. They all said the same thing: Hit the button that says "reset pass word." "A link will be sent to you within 10 minutes." I would hit the button, the screen would freeze, and no link would show up in mailbox. Other windows would function but not the Hibu connected site.

Hibu is the worst investment we have made. The people that manage our account have published ads with photos that are not approved by us and don't even represent our business correctly. We had comments posted on our Facebook that the product doesn't even relate to our services we provide. I have been unsuccessful in getting Hibu to cancel our contract even though they have failed to provide what they promised.

Steve ** has been great to work with. He is very knowledgeable and works hard to provide me with the best service at a great price. He treats my business like it is his own and want to see me succeed. Thanks a million.

I have been with Hibu for a couple of years now. At first, I thought it was a great idea to have my ads show up on the sides of other webpages, I have never seen my ad before, ever! I have received absolutely no calls off of this ad campaign unless they are the hundreds of scam calls I have been receiving since signing up with Hibu. My campaign restarts itself without authorization. I’ve been through this twice and wanted to cancel however my rep Larry and Stacie have Found ways to keep me with them and promised to get it right in the future.

The guy named Thomas ** came by the office and talked to me about Hibu. Talked about how it could help my business grow. There's a 6 months contracts but if they aren't beneficial to my business, he will help end the contract. So I signed up. We do get calls from the ads but all of those calls never converted to appointments. People called and didn't say anything. People called and hung up. People called and asked about other businesses. Very time and money wasted. So I called Mr. Parker to end the contract. He said he's helping but now I can't even contacted him. This company is a scam. Do not trust them!

Was skeptical like most before signing up.. We now have more leads from social media than ever before. This program is a NO BRAINER if you want to compete in your industry. Our rep is extremely helpful and has made the experience unmatched.

We hired Hibu to take care of our digital marketing. The contract was for 1 year. We spent $3000 and got zero sales. All phone calls are routed to Philippines. The CSRs don't understand client's needs. I kept on telling them from month 3 that this was not working, but they were interested in getting their money, drafting my bank account regularly. Does not want to understand that if it was not working, the campaign needs to be stopped and contract cancelled. Hibu was just interested in getting their money, just because we signed a one year contract. So, be careful when you sign up. Make sure you tell them if the campaign does not work, you will cancel the contract. Get a confirmation to this.

Hibu has been great over the years! It has gotten me numbers and goals that were to satisfactory when it comes to clicks and the number of calls I needed per month (which was/is most important to me!). My sales rep Sue! Love her! She's the best! Allows me to vent when needed and she always listens with a kind spirit! Thank you again for all your hard work and putting up with me!

I have dealt with many different marketing companies and still currently do. Hibu really stood out to me because I had a actual person (who is still my account manager), come out to the office to better understand our marketing needs, then cater a plan specifically to us. She has been more concerned for what is going to work for us, not solely motivated by sales. They are always there and available if we have any questions, need to make any changes, or updates to our account. There is a human and personable element to this company that I have not experienced anywhere else. I would definitely recommend Hibu to any company looking to add marketing to their business or expand their overall marketing horizon.

Express Lighting and Sign Maintenance. Hibu is an amazing organization that gives businesses the tools necessary to reach out to their online markets. Their support teams are web savvy and very helpful to create effective and engaging ads to bring in more business. They provide analytics to track it all and tweak as needed. I recommend them to anyone looking to increase their online presence.

Dean is a fantastic representative! He always drops by when he is in town, and makes sure that we are satisfied with our service. He is really helping our business move forward with digital marketing! He is always giving us tips on how to improve our impressions.

We had Hibu for one year. The salesperson made us think all positive and increase our sales. As a small business we thought this would be great! Well turns out we had to redo the website with our own staff that they were being paid to edit and improve. After calling Hibu several times we found out our our digital specialist no longer worked there and we asked for help and no one would help us. They also could not tell us who our new specialist was. I found this absolutely ridiculous. So after one year of paying hundreds of dollars a month and not increasing any sales we cancelled our business with them. Then they charged us for another full month after we cancelled. We refused to pay the and they threatened us with legal action more than once so we paid it and we feel that was not right of them to do so. This was a full year of bad experiences with Hibu.

We are very impressed with Steven ** and the company he works for. Hibu is going to do great things for our business and help take a load off so we can focus on other things for the business. We were recommended by a friend who spoke very highly of Stevens work ethic. Steven has came through and exceeded our expectations. Thanks Hibu and a special thank you to Steven!

Hibu had a change in staff that allowed us to slip through the cracks. The regional manager and our new account executive, Jon **, had a meeting with us today and we are very optimistic that all of our issues can be resolved with Hibu. We appreciate their efforts and look forward to a strong relationship moving forward.

First of all this service was misrepresented to us by the salesperson Jon ** on the first day we talked to him. We took the Facebook ad service with him telling me that the facebook ad could be targeted to meet our needs (for example "Veterinarian"). Well, that simply was not true. The closest they could get was a very general target of "college-educated". This is totally useless. We also were told that we could change the ad when we wanted and I did several times. Each time they messed it up and in fact, the ad that they are forcing on us now is still not what we sent them.

Long story short. A sales person stopped into my karate school to get my business. He was very pushy but in a nice way, that's what sales people do. He was actually pretty nice and did everything he could to get me started. I signed a contract that was to begin in about 4 months from signing. My business wasn't where it needed to be so I canceled before the contract took effect. Since then it has been nothing but a nightmare. Taking money out of my account for a service I am not using. Harassing emails and texts. And just utter incompetence. I've spoken to people in the upper levels who assured me everything is canceled. And yet as of yesterday I received an email telling me my payments are late. I have everything documented and I'm about to seek legal counsel. Run! Run from these people as fast as you can.

Hibu has provided clarity on the issue, and though it was not the right marketing avenue for us, they made every effort to satisfy the client. We appreciate the many people who took the time from Hibu to speak with us in regards to our situation.

After one year of service with this company my contract ended. Three months later got a call from a salesman and I told him I did not wish to renew my services. Too much after that this company started to charge my card $40 per month for the last year. I requested a refund in May 2019 and demand this fraudulent charges & fraudulent contract ceased. I’ve got nothing but the runaround and they are still continuing to charge my card and its December 2019. I’m going to the Better Business Bureau, the Federal Trade Commission, as well as my state Attorney General to have them refund my $450 immediately.

I have had the WORST experience with this company. I was told I could cancel after 6 months and then, when I went to cancel, that told me I was locked in for a year. The reason I was cancelling was because I saw absolutely NO benefit from their services, so to be stuck for a year paying over $700 a month for an additional 6 months was infuriating. I would NEVER recommend this company to anyone!

Never had a company "authorize" services with just a phone call-no data, no contract, no approval. No responses from customer service other than to replay the initial taped call that was just to identify if I was the "decision maker". Worst possible business interaction. No better than old toner-slammers of 10 years ago.

So I’ve been working with Jenny. She is very friendly and amazing. I am still under the website development stage. But I know that it’s gonna be an amazing help to my growing brand. I just hope that their marketing pans out. Thanks Jenny for being awesome.

When we searched the Web for someone to help us get more active in Social Media Marketing, Hibu was the first to respond. After our first consultation I had a good feeling about the team that promised to guide us through the process. Once we decided on a plan of action that would work for us within our budget, the set-up and ongoing guidance has been a great experience.

Patrick and Amanda have been more than helpful in assisting me with my advertisement. They're very patient and paid close attention to my needs. I would recommend Hibu to anybody and everybody. Job well done guys, you are worth every bit of five stars!!!!

One star is not even appropriate. I called Hibu in April to cancel our service. I jumped through all the hoops necessary to have this done and was told it was completely taken care of. In October I received another bill from Hibu and the customer service representative assured me that our account had been cancelled back in April. November rolls around and once again I got a bill from Hibu and this time the representative tells me that he has no record of us ever cancelling back in April. I asked to speak to a manager and was ask "why do you need to talk to a manager, they are going to tell you the same thing?" I told him that the way business was being handled was unacceptable and that I would need to talk to the manager. When I asked for the manager's name, I was ask "for what?" Then I was hung up on. Find another avenue, do NOT use HIBU!!! They are taking advantage of small businesses.

I have been with Hibu for some time now Steve ** is my go to guy for all my changes that need made or any questions I may have. Steve is awesome at this and has tons of great ideas to help with your needs when it comes to building and maintaining a good site for people to learn more about you and your business. Highly recommend Steve for any of your business website needs he’s the best I’ve ever encountered.

I truly enjoy working with Steve **. He is always a pleasure to speak to and I have no doubt that he has my company’s best interest at heart at all times. Always gives good recommendations that coincide with my business plan and goals. He has never been pushy with sales, simply helpful which is hard to find nowadays. Thank you again Steve!

I was lied to by the sales rep from the beginning and dealing with anyone throughout this company was frustrating and as far as I am concerned they did absolutely nothing but take my money and lie to me.

Worst ROI ever. Everything they do is misleading. Anyone with a google analytics account can see very little actual traffic for HIBU ads. Their dashboard is a bunch of fake statistics. I'm not even sure where they get their stats but definitely not verifiable. I tried to cancel and was routed through some call center in India to be told I had a min 6 month contract again not what my rep told me. Very disappointing!!! The rep is super nice. Unfortunately she may not be the brightest crayon in the box selling such a crappy product.

Bobbi is the best. I had some problems with Hibu, she took care of everything. She says what she is going to do and follows through and does it. It is not lip service. I hope Hibu appreciations her. She is one in a million.

Steven ** and Deborah ** have been great to partner with on our SEO campaigns. They are proactively helping our company by making suggestions on how we can reach more clients, and grow our business. Looking forward to continuing our partnership for 2020.

Todd has been a great help, and has been good to explain the process, which we were confused by. Also has helped us with our Facebook account, which was a totally mess trying to find out to actually was an administrator. He is always just a phone call away.

Mike ** has been my representative for many years and has done an exceptional job for me. He never tries to sell me more than what would work for me in my area. I would recommend him to be in charge of all of your sales reps because he sales to you as if it was his own business.

Don't waste your time. Go somewhere else. This company calls and waste people time. Then they offer top rate and trying to trick you to get into their trap. No thanks.... I spoke to someone, she wasted 20 min and then offered me $149 a month for a basic website. What a joke.

We have had such a great, profitable and long standing relationship with Steve Cox and Hibu. I would not go anywhere else. He has grown our business tremendously over the years and continues to keep us up to date with the latest technology that Hibu offers. Couldn't recommend him more.

This company are thieves. I have tried to speak to everyone at their office to cancel my account (within the 3 days) AND THEY WON'T CANCEL YOUR ACCOUNT. They will continue to steal your money every month. That’s how they make their money. I’m not the one to usually write a bad review but people need to know that the people at this company are MONSTERS. Please please save your money and sanity and DO NOT SIGN UP WITH THEM.

We have used Hibu for our marketing services for a while now and only found out about them via word of mouth. They have been instrumental in the increase in phone calls and business activity. I would highly recommend them for all service based companies. They reps have been supportive all all changes and check in regularly to ensure we are happy with their service.

Hibu has been a great help with the start up of our business. Todd ** our rep has been very professional and helpful. The staff at Hibu is very experienced in asking the right questions and open to helping in any way. Thanks Hibu.

Beware! This company does mediocre service with very little results on 8376 impressions on a week with only 120 clicks. Your website has nothing to do with how many clicks you get to actually get people to view your site, it is up to the Display Services to get you exposed to begin with. You might not get any clicks on your site with the type of advertisement service that Hibu offers. The price I am paying for this mistake is $250.00 USD per month for the next 6 months since they locked me in on a contract. Please be careful about who you give your money to, I know I will be even more careful than what I have been in the past from now.

I signed up for Hibu website and marketing. It turned out, that the display ads were directing to an incorrect website, which I had caught, and had to bring to their attention. After two months of payments, I wanted out of the contract stating that they were in breach. They started an investigation and decided to refund me $2600 and cancel services effective 9/30/2019, at my request. Today is Nov. 6 and I still have not received my refund. I have sent 2 emails to Heidi on 10/23 and 11/5 with zero response. Everything about this company is horrible from sales, to design, to customer support, and lastly to their accounting dept. Run as fast as you can, find another provider.

We are very pleased with the work of Hibu in getting our website in front of our customers. They are knowledgeable and easy to work with. Thanks to Bobbi ** of their team. She is always reachable and helpful.

I have found that everyone at HIBU has been very responsive with any questions or concerns I may have. Bobbi has done an excellent job checking in with me to see if there is anything further she can help me with. She is also an ace at putting my weekly ads together.

I have purchased the Search and Display and Listing from Hibu. They lock me in for 6 months on Search and Display. When you have a question or concern they don't reply to you at all. Finally when I officially complained the sales team came in and instead of cancelling my service they told me a story of how their customer support has been reorganized with tier 1 and tier 2 support etc. So now when you call it goes to Tier 1, which can't really help you with anything - so you wait 5 minutes then get transferred to Tier 2. They claim to do something to change your campaign etc, which you can't exactly see what they have done or doing. But what I see is no change in the results of what they have done.

We placed an ad to locate an associate for our dental practice. This was an ad limited to 90 days for a specific area. We wrote a check in advance for the total cost of the advertising. HIBU used the check to access our account and continues to debit our account monthly for $500.00. The advertising campaign has been completed months ago. HIBU has stolen $1000.00 from our business to date in addition to monies paid for poor advertising. I continue to get the runaround from the accounting department. PLEASE DO NOT DO BUSINESS WITH THESE DISHONEST PEOPLE!

HIBU has taken my money, wasted my time, caused me immense frustration and stress. I have not received one business lead from them. Colton, the representative who was supposed to be on my side was extremely unhelpful, unprofessional, a liar and did not keep any of his promises. I have been attempting to get my money back and stop payments, but have been continually wasted many hours on the phone and hold with various representatives, none of which have helped me in the least.

We have been very happy with how Hibu has handled our website! Rachel ** has been instrumental in getting everything customized and efficient. We have seen our call volume grow and new clients increase dramatically since having Hibu take over our website.

We used Hibu to help us upgrade our website. They found a better address, re-designed the entire website, and even helped fix an issue with our Facebook links. We are happy with the design as well as the info reports that are emailed. For the affordable monthly fee, our customers will find us easily and we can have the designer make changes when needed. We can also easily make changes ourselves if we ever want to.

Bad sales team. Matt ** Make promises that he doesn’t keep. Once they gets your money they will not appropriately follow up with you. I’ve invested time and money with no results from Hibu. Do not use this company for any services concerning websites. SCAM SCAM. They will promise to get your website in two weeks but actually it takes over a month. Once they finish the site it will be typos and mistakes. Bad company. Don't throw your money away.

I have been "using" this company for years, and I have nothing to show for it. What I do have is a horrible website with incorrect info. Which they haven't changed no matter how many times I've asked. www.balanceandmotionclinic.com, take a look for yourself. I got so fed up trying to get them to fix it I ended up making a new website of my own. After doing that I requested to terminate my services with Hibu. They will not cancel the agreement and any time I get on the phone about it the call gets disconnected on their end with no callbacks ever. They continue to charge me and each month the charges have increased with no explanation. I sent a certified letter to the address on my most recent agreement requesting cancellation, but that letter was returned because the addressee moved and left no forwarding address. This company is a total scam! I highly discourage anyone interested in doing business with them.

Stay away from Hibu. In the world of marketing, they have nothing to offer you but scams. As a new start up, they tried to con me into getting Google Ads through them. They were awful. Poorly design and wrong. They then try to muck up your website and phone numbers. Go directly to Google Ads, and hire a reputable company. They are in it for themselves, and offer poor and cursory results.

I signed up for a one year phone directory listing and they threw in listings management and keep billing me even though I have not renewed. I called repeatedly and cannot get them to cancel it. Horrible, horrible, horrible business and even worse service. Do not recommend.

Just renewed our phone book advertising for the year with several phone books. The rep was extremely helpful and very nice. It is nice to deal with someone on the phone who is helpful such as this. Many of the reps show in their voice that they do not like their job, but this one was fantastic. Keep up the good work!!!

They don’t make updates when asked. They say they have then it turns out they haven’t. They will say that they’re calling back but won’t. Salesmen use misleading information and false promises to get you to try it. Once you give them a few months of not producing any leads and try to quit using them you’ll suddenly realize that you’re in a six month contract. From what I understand the contract is not legally binding but they will tell you otherwise. Contacted an attorney today. I’d rather give money to an attorney than give this shady dishonest company another dime.

Kathy does an amazing job, always checking up on my business and seeing how well we do with traffic. Website that she does is excellent, our menu is there plus images of our restaurant. We actually seen a boost of Togo orders????

Dan Deets helped to make our transition from book only to internet advertising much easier than I thought possible. Your website staff do a super job with our homepage floriequipment.com. With their continued support I am sure I will remain a HIBU customer.

We started with Hibu earlier this year and the service we received from Hibu has been anything but acceptable. We started with Hibu to increase our Google clicks and impressions. We have not notice any difference in standing and reached out to Hibu to have a search with our Company attached. I noticed everything. The proposal on their dashboard is generic. Meaning they can use any company's information to obtain results. Our business name is never included in the listings management, search marketing, and display advertising. We also had a social listing with Hibu where they stated that they made us active on 68 websites. Come to find out we were not active on 68 websites, including the local white and yellow pages, which I personally made us active on. I recommend that you do not seek the services of Hibu. They will take your money and create new contracts without your awareness or approval.

Overpromise underdeliver as I grew. I have been a customer for multiple years (over 10). I always knew I was dealing with a big company and would need to deal with issues related to that. The local rep and corporate don't really interact. I spent about 40k a year with them towards the end. They always have the same smoke and mirrors answer to PPC questions. I would ask for ideas from the specialist but they would just say I should spend more funds to get more share.

We hired Hibu to run a Google AdWords Search Campaign. We are a small family owned roofing company in Pennsylvania. We signed a 6 month contract and were promised to be swamped with phone calls to help our business grow. 2 months into the contract and over $4000 spent, we have received zero business. We received 3 phone calls that were not even legitimate business opportunities. We tried to cancel our contract and Hibu will not allow it. Their customer service representative was rude. DO NOT sign a contract with this company.

Matter was resolved by Claudia & Aby, Thank you ladies!

We have been using Hibu for many years now. We are a small town construction company and Hibu has really helped us get our business name out there. We have been working with Steven ** through Hibu, and we refuse to work with anyone else. He provides us with excellent service and always gets back to us right away. We have gotten so much business recently from our advertising that we had to actually call Steven to have our advertising changed so that we could get caught up with our workload. Overall, this is a great company to work with. We highly recommend Hibu for any of your advertising needs!

Small restoration company. Gave Hibu a chance. They put together some ads, made all the cards seem as if they would line up. Told me I was reporting on sites good according to their reports. Told them I've had a drastic decrease in business, they said increase my budget. So I listened and followed their advice and NOW I have ZERO calls coming in. Nothing from their work and they refuse to tell you their fees. So to date I still have no clue how much goes to my ad budget or to their fees. NOT a good company for trade guys in my opinion.

Hibu bends over backwards to help my business succeed. Can't imagine a company doing more. The variety of products that they offer, whether it be the phone book or their digital products, gives me the chance to be found almost anywhere by potential customers.

We are currently having our website built, but just the marketing campaigns and online presence has already gotten us multiple referrals. Hibu has been wonderful to work with and once our website is up/running I can only imagine how many more referrals we will be getting! Thank you Hibu!!!

Hibu created me a beautiful website and have been such a pleasure to work with. They answer all my questions and have met and exceeded all my expectations. I would recommend them to anyone who needs a website and hosting.

Our representative is very friendly and knowledgeable. She listens to our needs and has good suggestions on how to achieve our goals. Not pushy at all, which is very refreshing!! She is always up-to-date on the latest technology.

Robert has been a phenomenal online representative for all three of our businesses!! We are very pleased with all of his time an effort that he has put in to building our online presence. He takes his time with us and helps keep us on track with everything. Thank you Robert!!

Hibu helps build your business and see results. We have been using their services for a number of years and are extremely pleased with the service. They've built our website and kept it up to date with the times, thank you.

My wife and I asked our account rep, Nick, if he would go over our account details with us. He took the time to do so, answering all our questions and even looking into other matters we had not even thought of. He is a great rep and knows his field!

Two years of my experience with this company, totally not happy! My website was not secure, I was overcharged, they wanted more money to fix this issue. Never received password to upload photos to my website which I asked them 4 times.

Since my initial payment of $399 to create my website in 2015. I have paid $99.96 every month since. The customer service I have received has been less than average and now they want me to pay another lump sum to update my website to be competitive with other websites. I was told that is what the 99.96 monthly fee was for. Prior to having Hibu create your website I would take the time to learn how to create your own so you are not locked into paying for a service that you do not receive.

Kathy went above and beyond to help me with my needs. She helped make a difficult situation easier. Her knowledge of online social media and sales was very useful. She did not try to pressure me into advertisement that we can not afford. She was very understanding to my situation.

Andrew is the face of Hibu, missing him now. If only you could find a way to offer the platform, I would head back. Upon closing the account not bad, it was ok. I’m still waiting for my refund I feel I should have received.

I have never given a positive review on Hibu. I could stop at any time. After a few months found out have to stay 6 months. Had NO results...would not recommend this co. I am sure this review will not be shared. But thanks for asking.

We have had a wonderful experience with Steve and Jeff at HIBU. They worked on our website until we were 100% satisfied with the product. We appreciate all the hard work they put into our website and we are completely satisfied.

Since my company has partnered with Hibu we have seen incredibly positive results! The progress we have made has been very easy to track and is really starting to pay off. Kyle **. has been fantastic/very responsive and we have seen our page views on Google jump over 2000+ views per month! I would definitely recommend Hibu to anyone looking to grow their small business!

We started working with Hibu 4 months ago to create marketing ads for our company. So far it has been the worst decision I have made for my business as Hibu’s team is absolutely incompetent and untrustworthy. We were dissatisfied with their service and wanted to close the account but for past 4 months they have been refusing to close it and keep charging us 2.5k a month even though they are not creating any ads for us during this time. They simply keep the account up and running without providing any service, sounds like SCAMMERS to me. We have dealt with multiple managers (Mary, Heather, Dana) all whom promise to look into your account and assist only to never call you back or follow up.

Steven is very knowledgeable in website creation and phone book ad placement. He has helped our company for years with both our website and phone book ad. These two forms of advertising have helped us sell numerous jobs. Steven has been a great asset to our company and a friend. We recommend him to anybody looking for advertising.

The salesperson, Anna ** lied to us every step of the way. I explained we were a seasonal business, she said we could advertise for two months no problem. I told her that we would do $500 of Google Ads for July and then $250 in August as we slow down in August because college kids return to school mid-August. She said that would be fine. I said if I was happy with the results then I would renew in January.

We signed up for HIBU for their online marketing with Google and display ads. They came into our store and approached us knowing we were a firearms store. I told them that get would not be able to market us on Facebook or Google very easily but they assured us it would not be a problem and if the marketing did not work we would be able to cancel in writing. None of this was true. We are stuck in a confusing agreement with 12 months of display ads that are not running for our industry and 6 months of google ads that are not running for our intended industry either. They are marketing us as sporting goods so we have people calling about basketballs and are wasting money because they will not let us cancel and can't market us like they said they could. They come in with a great sales pitch on how they are a primer partner with Facebook and Google and they can work their magic. Don't get fooled like we did.

Worst decision I have ever made! This company is going to run me out of business if I continue with them. So far the worst company I have ever done business with. Do not hire, they will not do anything to help.

We had a website for several years and really had no problem with it. However, we sold our business and had to call 3 times to cancel. The second time we paid an additional month because it had gone into the next month when we received a letter notice via email (that went into spam). We got a name and a confirmation number. Then, lo and behold a month later received another late notice via email in the spam folder, thank goodness we check it. My mom, who was the owner and president of the company had to call me three-way because I was the manager who signed the contract (what if it was some random manager that was fired). They would not just talk to her, I HAD to be on the line.

Got locked into a contract with Hibu about a year ago. Once I signed on the dotted line I never heard back from my sales rep again. Certainly never saw any gains of web traffic anywhere. When the year was up I was supposed to have a meeting with a new sales rep. It was scheduled but she never showed up or called but they continued to charge me monthly for a service I didn't need or want. So when I cut off the credit card was the first time I heard from someone in the company for a year, and it was just to let me know I owed them $70. Told them I didn't want there service, which was fine by them but I still owed them money. After a few emails back and forth letting them know how my time and money was wasted they sent me back an apology email and a address to send my 70 to them. Either way I am not a fan of this company.

Hibu, built my website quickly and accurately. They did a wonderful job! As soon as the site went live, it started generating interest in and around my home town, Middletown CT. I'm proud to show my website to anyone. I use it as a sales tool Everytime I go out on an estimate with a new client. I love the site, and working with Hibu professionals couldn't be any easier. They always call me on the phone at least once a month to make sure I'm happy with it and remind me to let them know about any changes that I might want. Over the years I have worked with many many webmasters and none of them came close to Hibu.

Terrible Customer Service and digital Marketing. I was excited to start with this company in the beginning. Before I committed to a 6 month contract and start paying for it, the sales rep was great and offered different strategies on ways to market my company online. I’m always looking for ways to attract leads online. I left one digital marketing company to use Hibu. This has been the worse decision ever! After they received my credit card info and started billing me, I was never able to get in contact with who I thought was the team that created my ads online. It took days for someone to email me back. Everyone that works there, lives all over the country and state. You keep getting passed around from one person to another. No one knows who’s in charge of your account. They just keep telling you to look at your dashboard, which they control.

I would recommend Hibu to anyone looking to start or refresh their website or online presence. I work with Jeff and Don and both are very responsive to any questions or changes I need made. I have my website, SEO, listings and reputation management taken care of in one place rather than multiple companies. Great company and great people!

ATVTracks.net is a business that sells most of its products through its website. We experienced issues with our previous website of 13 years, and as a result had to build a new site. After almost a year our new site was up, but we had lost most of our SEO and organic search rankings as a result. At this time, we had a representative from Hibu contact us. Hibu claimed that for $2,000 per month for a six (6) month contract they could bring us to the front page of Google search rankings. This sounded like an excellent deal. However, after a second party called to notify me that the contract was non-cancelable, I should have been suspicious. I have had a very poor experience with Hibu since then.

Before using Hibu, please read. The first role of sales, or any relationship in that matter, is to gain and keep trust. Do not trust these people. Make sure you listen to every word, and clarify what everything means. Do not sign anything on the spot. Make sure you have a full copy of what you are signing and have time to look it over before you sign. Do not assume anything. (I will add, that this is the first time I have ever left a bad review of any company.)

When I signed up I told the sales rep numerous times that I didn’t want to sign up for 6 months because if it wasn’t working I couldn’t afford $500 a month to keep it going. She told me numerous times that I could cancel for a small fee if I wasn’t happy. $1,100 in I had received no calls or inquiries. I contacted my sales rep numerous times to try to cancel and got the talk around or no response. Customer service was no help, they simply stated over and over again that I signed a contract and it didn’t matter what the sales rep said because the contract doesn’t say that. I ended up closing my business 3 days after the start of another billing cycle. They insisted that I pay the $500 for the next month’s bill since it had already posted, even though there were 3 weeks left on the cycle.

On May 23rd 2019 I spoke with a gentleman named Scott. He had a lot of great things to say about Hibu and the amount of years he has been with the company. Based on what he said I purchased some digital services. As a part of our conversation he contacted a lady by the name of Jewel. She was nice and polite and promptly took my payment and assured me, by giving me her number, that if I need her all I have to do is call. Well, it took all of 2 minutes to complete my purchase and then we said our goodbyes. Later that evening, I decided to read reviews on the company. Yes, I know I put the cart before the horse. Anyway, there were enough bad reviews to make me rethink my purchase.

Hibu delivers. Everything they promised me was spot on. We sat down and built a marketing plan for our future growth and 8 months later we are above where we thought we would be. Very happy with our results. Looking forward to more growth and a continued relationship with Hibu.

I did not know how much Hibu did for my business until I left for another marketing company. Our business went down shortly after the change. So I decided to try Hibu again to see if that was the reason. I cannot 100% say that was the cause but I can say we are seeing a great increase.

A local sales rep from Hibu attempted to steal one of our accounts by telling them that Hibu does not charge ads management fees for running Google Ads. She told the client that Hibu receives "kickbacks from Google Ads" which is not even possible. The rep did not seem to understand that we act as consultants to advise our clients about the best digital marketing platforms and services, even when these platforms and services aren't our own. Because we act as consultants, the client called me to discuss Hibu services. After verifying with Google that the rep had lied about receiving kickbacks from Google and also reviewing Hibu's online reviews, I advised the client that I didn't think they were a good option.

I have been working with Sue ** for many Years. She is always professional and is in tune with our companies marketing plans. Sue presents everything that is available and than works with you on your budget. You are Great Sue. Thanks for all your help with our Marketing needs.!!!

We're a small business and long term HIBU client. Initially started w/ print ads in Plumbing and Sewer. Then "online presence" and smart phones meant expanding marketing. However, our website was never on first page search. Rep wasn't helpful when we asked about why content was incorrect on our web page and why the page didn't populate. So we dropped online and kept up with print ads in phone directories (3 separate books). When we stopped internet ad last year, our rep told us we would pay the same price as previous year because of commission and wouldn't decrease price. The buck stops here. We pay $3k per month for 3 directories and everyone knows the directories aren't delivered to every home/business. What a waste! HIBU seems to only care about money and not the client.

Sent me a video message of their services. I consider this a violation of my privacy. I never asked for their services or showed any interest and they send me their information without me requesting it. They do not know that I do not need their services and have no desire for it so why would they send me a video message?

I have tried a lot of different advertising companies. Most of them I have paid more than the advertising or work that I have gotten back. Dave is the only one that I have found that actually brings results. He came highly recommended from another business owner. I started out with a very modest budget to try the product. Since then I have raised the amount of advertising money we are spending because it actually brings results. Dave is an outstanding guy. You should give him a call. You won’t be disappointed!

Was sold a print listing by Patrick ** who promised I would be billed in monthly installments. The very first statement I received had the entire balance as "due upon receipt." I thought maybe it was a mistake, so I remitted the monthly amount, including their $4.00 "billing charge", and a copy of the contract which clearly shows an agreement of monthly installments. The next statement I received had a late charge added, as well as the entire remaining balance "due upon receipt." Patrick is not responding to e-mails. I am reporting this company to the Better Business Bureau.

I discussed with local sale representative from Hibu for the search marketing package and before I signed the contract I repeatedly asked Jason ** and Pegge (two local sale reps) about if there were any commitments to this package. They said I quote “No, you would be able to cancel after 30 days if it doesn’t work for you”. They never went on details about the contract or anything so when they gave me their iPad to sign and I was questioning about why there were even a contract. They said that it is ok to sign because the contract could have been closed if I am not happy.

This was the best rep I have ever had. They guided me in the right direction needed to help my business grow. They did not push stuff that I did not need. She helped me to understand all of the digital information. The last few years, I have had more leads -- leading to more business. My new, improved website has helped to increase my business. The digital advertising has also helped increased my business.

Two businesses I have been hired to work with had Hibu. Websites were terrible, no basic SEO present and to make matters worse they couldn't carry on a basic conversation about what the company needed for proper SEO. When we gave up we discovered they had taken over the domain names, Google accounts, Facebook accounts and removed access to the actual owners of the companies. Said it was part of their contract even if it does go against ICANN regulations. This Hibu company is disgusting at best, deserving of prison terms for the executives at worse.

Hibu and Tara ** are doing a great job for us at Lakeland Powersports. Our business calls and website activity has increased dramatically, and the quality of calls is much better. We recommend them to anyone who is seeking to increase or improve their business awareness.

We have been extremely pleased with the overall service and attention to detail that we have received from our Hibu rep Susan **. She is proactive and truly understands our business. She only brings relevant ideas that are relevant to us. We highly recommend her for your business.

I would like to take minute to thank Steve with his services that he provided to me! He was so organized and if I didn’t understand something he explained it to me in a different way! He is a great guy and calls to check and see how things are going. I’m glad to have Steve as a sales manager and is very honest and trustworthy! Thanks. Cohen

Hibu, I Hibu does not do what the client wants to do. What they do is have a sales rep tell you whatever they want and then when you get a bill they start recording and say you ordered something when you did not. They then run you around in circles to departments to department and around and around. If you ask for a manager guess what? You won't get to talk too.. Yep a manager! I spent 30 years in the Media business and I have never never had a company be run so poorly in my life. It is pitiful they get away with it. I tried to help my wife and there is no hope. This company is a bad as it gets. Unreal! Run. Don't walk. Run from this company. Carlos **

Hibu, the moment I joined Hibu, until the time I left, I had nothing but troubles with their SEO department. Nothing was ever accomplished while I had Hibu, and when I told them that I don't want to do business with them any longer, they decided to sue me. Do not ever sign up with Hibu. If you just need a website, you can go to free webbuilder and create your own website. Hibu promised the world full of exposure as far as my website was concerned, however, all I have ever gotten were a few phone calls each month that did not lead to sales. Hibu is the most disgusting SEO company out there. I have had better experiences elsewhere but I wanted nothing but the best for my business so I joined Hibu. Big mistake!

Hey kids, talk to your computer illiterate business owning parents about slimy dudes selling HIBU services. Their "professional" web services might be impressive to you if you just woke up from a 15 year coma. The website they made for our company was hideous, the "features" the website comes with are gimmicky at best and just downright offensive to the eyes at worst.

The complaints are endless and consistent across all of the negative reviews. The Hibu sales person misrepresented the contract terms and repeatedly made very specific commitments to correct/reverse charges for services not purchased and services purchased that were not fulfilled. Web design was amateurish, corrections weren't made, the site never went live yet my business was invoiced monthly for the design and hosting. Ineffective internal communications, horrible customer service, aggressive collections and no response that dealt with any of the substantive issues. Will likely result in my taking legal action against them. BEWARE, and don't believe their written contract will protect you, regardless of how diligent you are.

Rolo, Jay and the Hibu team were excellent in helping me with my website redesign and marketing program. Truly a great experience, they educated me and made me feel comfortable in every aspect. I am extremely happy with the results and look forward to increased website traffic.

I ordered service with Hibu because the sales person Dannet lied to me about all these wonderful things they would do for me. Below is a quote from Hibu's website. https://hibu.com/digital-marketing/online-reviews "Hibu Reviews gives you a simple way to gather and distribute customer reviews. We’ll move real-time feedback from your customers’ phones to your inbox — then we encourage customers to post positive reviews to your Facebook, Yelp and Google pages."

I have a HVAC business in Northern Va. and having very bad experience with Hibu. Salesmen who came from Hibu told me that he's not from Hibu and never gave me a copy of the signed contract. He said that his office will be emailing us the contract. He was lying and afraid of getting caught up so he played this trick. He also said this is a 90 days contract but after 3 months I received the contract which turned out to be a 6 months contract. Unfortunately Their campaign brought absolutely Zero Revenue and they want to charge me thousands of dollars. Please stay away from Hibu Company and their Salespeople.

Hibu made me an awesome website but they do not communicate to me on some issues regarding my website. I told them I wanted a refund and they said they would refund me. However, they have yet to refund me and it's been more than 2 weeks since they said they would refund me. The last email I received from them, they said I should be receiving a refund in 3-5 business days and that was more than a week ago. They can make awesome websites but they fail to communicate. They seem to be overloaded with problems of only one person who can take care customers. They are worthless.

I have been working with Stacy ** from Hibu for several years now and It has been a very pleasant experience. I would recommend both her and Hibu as a viable alternative for search and other related marketing or advertising needs.

We started using Hibu to assist in our online marketing efforts 3 months ago and have seen in increase visits to our site consistently over the past 3 months. Communication between our sales rep and the digital analyst has been prompt and pleasant. They respond to the data and make actionable suggestions.

Watch it with this company! They do not provide anywhere near the level of service they advertise. Sales rep Angelea gave me a huge song and dance about the product and how little I would need to be involved. They can't do anything without me being involved! I stopped my direct payments halfway through the year because of my total disappointment with the company. I expressed these concerns with both Jerome and Wilson ** and the response was negligible. They then tried to sue me for the balance owed!!!! Bottom line - a teenager who knows how to set up websites could do a better job than Hibu!!!! Total disappointment.

This company is a complete ripoff and I WISH I read their reviews before spending a dollar with them. Their sales rep Trisha reached out to me about promoting/advertising my new startup massage business with them. Trisha claimed based on the previous month there were over 20,000 hits for massage services in the area my company is located. She stated a quote for me to pay for them to advertise my business. She then put me in contact with Meghan the person who would illustrate my ad campaign. I was told their ad would be linked to my social media business page, which no such ad was linked.

I am very very pleased with the services that Steve has provided. Steve was very informative, professional and friendly in his presentation. Customer service is great. The beginning of our first month everything started slow but by the end of the month our business increased and our exposure was beyond expectations. I very highly recommend Steve ** and Hibu for all your web services.

I love that HIBU manages all aspects of setting up and maintaining my website. This frees up my time to focus on running my business. I can make changes any time I want. All I have to do is contact HIBU, tell them what I have in mind and they take care of everything! I am a satisfied customer and I recommend HIBU for both small and large businesses. Julie

We had our new website designed by Hibu. It turned out amazing. Between Leah, our sales rep to working with Ray, our digital service consultant for make all the tweaks and changes, the customer care was outstanding. Anytime I had questions or changes, and there were many, Ray was just a phone call away! Keep up the good work!

We are a small business and we’re interested in ramping up our marketing efforts when we decided to hire HIBU. We originally had Hibu a while back and Didn’t have any problems. Hoping to revamp our website and aquire new customers we reached out to them again to get a new website and start a display/search ad campaign. What followed was one of the worst experiences I have ever had working with a company. Let me walk you through what will happen if you decide to work with HIBU

We have been using Hibu for the past 3 months. They went live with our Google ad, advertising the wrong product, before it had been approved. It took 4 weeks to have them change the ad. Then they charged us $400+ at the wrong time after promising us a first month free. Our results are worse than they were when we were spending less per month and handling Google AdWords on our own.

I have been pleased with HIBU. There are many different resources available to me within this company to help my business succeed. Kyla ** has been very informative and great to work with. Any questions I have are answered immediately. I truly believe she loves watching and helping others succeed.

Stacey was great, she made everything very clear, we are older and not tech savvy, she made it really easy. Thank You. Thank You. She was patient and well versed, she knew her stuff. So nice to have a consultant local. We will work well with her. Took her time and answered all of our questions. She made several suggestion that we will take on a little later. Thank You Stacey.

WARNING!!! WARNING!! DO NOT USE HIBU!!! As a small business, I was presented with a package to help manage my website and digital marketing at an affordable cost. What I got was nothing more than aggravation and hassle from a company with people that have no idea what they are doing. And of course, no live website or listing management or anything else I was promised.

Susan was very knowledgeable and helpful in assisting us in starting my Firm website. Susan even took the time to sit down with me and come up with design ideas for the most professional layout. I would highly recommend Susan's services.

Hibu is a great service that handles all of our website and search advertising needs. They were able to come out and custom design a campaign for us that immediately resulted in sustained and increased business. They met our price range and business area without fuss, and are constantly working to fine tune the website and our advertising.

I'm a secretary for DC Cleaning. Our company was receiving emails from our Hibu website contact button but when I tried to reply to the customer I was receiving, "Message Delivery Failure," notices. The situation was made worse because the "Failure" notices weren't coming in until a later date making it appear that we weren't taking care of business. Not all emails had phone numbers so there wasn't any other way to contact them. I called Dan late on Wednesday afternoon and by the next early afternoon he had the issue completely resolved with a complete explanation as to what had been going on and what to do about it. I really appreciate how quickly Dan ** handled the situation!

We have had a horrible experience with Hibu, promising many benefits and receiving none. Absolutely the worst experience ever with any marketing company ever. They used non-authorized photos for some Facebook ads, and it was then that the "dislikes" began. Once we dropped them, and did our own FB ads, then likes began increasing. In general, many things were promised and were never delivered.

Kyle has been great to work with and is so aware of our needs and brings great ideas to the table. Our marketing efforts and SEO have taken off with her assistance and the work done by her counterparts at Hibu! I would highly recommend them!

Owning a small business is challenging and learning every little detail for advertising is difficult and time consuming. I chose to invest and trust Hibu for my marketing and website. I love the quality customer service and work they provide as well as praying that their expertise in marketing will assist my dance academy to grow.

I signed to for HIBU to run marketing Campaigns for my company and we agreed to $600 a month. The first week went good. I received 3 leads for the week and I thought this was manageable but shortly after I only received calls for a DIFFERENT type of business. I tried contacting Bill, and Kristen but they would never answer my calls. When I finally got a hold of them, they made a change and I stopped receiving any calls at all. I expressed to them after a month that I wasn’t happy with this and that I was losing money because the campaign wasn’t working. They told me they would help but a couple of more weeks passed by and I haven’t received anything leads AT ALL.

My experience has been great with HIBU, they know what they are doing. We knew we wanted "Something" but we weren't knowledgeable enough to know what that something was, Mackenzie ** enters our business and just took it from there, she does an amazing job... You won't be disappointed with her service. We won't trust another company. Thank You Mackenzie!

DON'T USE HIBU. I'm a Mortgage Lender in Rochester, MN and I trusted HIBU with $1320 per month to create advertising/marketing through Google Adwords and Facebook. I was given information by their sales rep at the time, Troy Irvine, that this would benefit my business with plenty of leads and clients that it would more than pay for itself.

My HIBU experience has been very positive. We have received an extreme amount of exposure from our website. I especially like the feedback from HIBU regarding performance and the suggestions for future growth. I really enjoy having a live representative to visit with instead of a voice on the end of the phone.

We were not extremely familiar with the digital marketing product. Susan ** has done a tremendous job showing us the benefits of a digital marketing campaign. I really enjoy the dashboard where we can track our progress. I am excited to see how the digital marketing campaign can improve our traffic.

Was a past, unsatisfied customer. Kathy communicated a comprehensive website opportunity that compelled me to once again become a customer. The process of developing the website was met with meaningful suggestions/recommendations, which gave a better result. She has a personable and professional approach, explored opportunities available to ensure a better package and smooth transition from previous site.

Been with Hibu for three years, we are a small non profit. And we’re being charged a ridiculous amount for web hosting, without SSL layer (I just came aboard and noticed this). They have bankers hours, if you need to speak to someone about your account it takes days to get it fixed. Can’t change anything with your account online, which is ludicrous as it’s business is online. Finally decided to go elsewhere and am still being charged for a month when we are no longer with them. We will be disputing that charge when the bill arrives. Do yourself a favor, keep looking when Hibu comes up in your search.

I have been advertising with Hibu when they were Gannett. When I went web, they sold me a bill of goods. Had my meta-tags wrong and then lied to me about it. Incompetent and/or dishonest, either way, would never recommend them to anybody except my competition.

They have treated me so professionally and I love the Rep Susan **. She is experienced and takes care of everything. It has been a wonderful experience! My business has increased and I am pleased. I am glad I made this decision.

Promise 20 call a month and I didn't receive 2. They didn't fix all the listings that they was suppose to do. Was with them for 4 months. Keep waiting for a good result. Never came. After they got the money they don't care about you and the seller came over to my house and promise me lots of stuff. Waste of money that never comes back to my pockets.

Our calls and revenue have increased since Steve has taken us to the next level. His support and help are always on point and in the direction that we need to take. He is very knowledgeable and if any problems arise he's quick to step in and get them handled.

Been live with Steve's suggestions for three weeks and have had over 12000 square feet of new floor coating leads since. It is overwhelming on how the world has changed but Steve has educated us and walked us through how people today are now finding what they are looking for. Highly recommend Steven ** for your marketing needs.

Stacy was very knowledgeable in her products. She was well prepared for our meeting. Changes were made to our account ads immediately. We are pleased with our product as we have it now and will definitely consider HIBU for our needs should they arise.

I was happy working with Molly to review our current advertising and to learn more about further opportunities that are new and becoming the way of the world! She was very pleasant and personable and took time to get to know me since we had not worked together previously. A good experience.

DO NOT TRUST THIS COMPANY... I was told by Julie ** a salesperson in Maryland that I could get out of the contract if I did not get enough (6 leads) per month from the $250 contract per month. I have done the contract for 3 months and got 3 leads... Not sales... Leads. I have tried amicably to settle this with the company and they refuse to let me cancel. DO NOT TRUST THIS COMPANY.

My transportation company was approached by Hibu. Had rep Kimberly from Mineola Texas. For nearly a year she would not return my calls or messages never spoke with her after. My website looked like a child made in their computer class. Took 4 hours of my time to correct. So many run-on sentences, bad spelling; the punctuation made it appear even sadder to the public. The pictures didn't match the sections. It was not worth the 137 A month. None of my listings were kept updated as the company agreed. Left my company to having to completely redo the whole website and update listings constantly.

We found Hibu to be exactly as promised. We've had a very positive experience with them. It's wonderful to deal with a company that responds to our needs. Working with HIbu has been a very good choice, and we've been happy with the results.

If I could give zero stars, I would, but I was forced to give one in order to leave this review. Hibu over-promises and grossly under-delivers. We were just starting to take off with our digital marketing, but I wanted to take one chore "off my plate." Unfortunately I chose Hibu because I liked their sales rep. Although she is a great person, her company does not deliver. I have absolutely no experience in PPC ads, but when I did the job we were starting to climb up in rankings, page position, and most of all, paying clients! When I turned it over to Hibu, the phones literally went dead. Dead... Did I mention they never rang? Devastated! We are a new solo office/business, just starting to gain a foothold so we can't survive with NO new clients.

Hibu has been a pleasure to work with over the past 3 years. They did a great job with building our website and helping us rank better with Google. Our local rep Tammana has been a big help every time we need something. I would recommend Hibu.

My sales representative is Kathleen ** and she goes above and beyond the call of duty to be helpful and innovative with my website. The website pops up quickly and keeps my business in the top tier of my category.

I have to say. I have always been leary because I have been scammed so many times by marketing scams. Hibu I would definitely recommend. The first two weeks my website went live was absolutely amazed that I didn’t believe it the records of the impressions and clicks etc. until I started receiving 35 new clients one week and another 30 new clients next phoned ringing off the hook. I had to hire another groomer. I’m absolutely satisfied and happy with results so far. This company will help your business.

I am very happy with my advertising representative Clarke and manager Priscilla. They both have assisted me immensely with the print and online advertisements and planning. They are always extremely helpful and great to work with. I highly recommend them for your business advertising. Thank you!

DO NOT USE THIS COMPANY. Their promises to promote a webpage did not come through. I hired an independent company to research what Hibu did for me; the results came back, just as I suspected: they did not do what was promised; NOTHING.

Steve and his digital consultant counterpart Nicole have been informative, interested and passionate about delivering results for my business! From the start they inquired as to how our business works and what we wanted to accomplish in the future. They put together a marketing and advertising campaign the has delivered results beyond our expectations. I look forward to future growth and a great partnership with the team at HIBU!

We were very impressed with the customer service that our new sales rep from Hibu, Kathy **, presented to us yesterday. We are looking forward to doing business with Kathy. We have had a good response from our website over the last few years. And are looking forward to seeing our new format. Thank you Kathy!

Hibu runs credit card for 10X the amount. No resolution or ethics. It's been 7 months since the error, our company is looking for our $11,000 refund that Hibu charged in error. No support documents, only excuses why invoices cannot be provided. Our credit card needs to be credited for 11,000 and invoices need to be sent.

Excellent service and response to need. The sales rep has a thorough understanding of prior year activity, and is receptive to the unique need of us, the client. There is high professional, yet personal, level of service. The finished product in the past has always met our understanding of the order placed.

I can't thank Hibu and Anita enough. They took my company from having no web presence to popping me up all over the place. It was quite painless and they have done a stellar job. Anita has been very attentive and dedicated to my website, my company and me. She is truly a pleasure to work with. I can call her with a change that needs to be made and within an hour or so if not sooner the change is complete. I can't thank you enough, I know I pay you enough. I would recommend Anita and Hibu to anyone needing a web presence.

As the only person in our Company to handle all marketing along with A/P, A/R, and HR, it's a relief that Hibu rep Rolo ** comes to visit and handle my account. He makes sure our Company has presence in all the right areas. Thanks Rolo!

Mackenzie is incredibly professional and understanding. Even though we didn't move forward with Hibu initially, she has maintained correspondence and offered support for anything we might need. Very impressed overall! Looking forward to working with her again in the future.

I purchased a listing in Hibu directory. I paid for everything in full. When I google my listing, I can't find it anywhere. Also, I paid for a Video. I can't find the video anywhere. I paid all this money and I can't find my Company Listing Nowhere! Also, I have not received not one phone call from my listing. This company is a Rip-Off!

Stacy has been our rep for a few years now. She is very nice and great to work with. She is very efficient. She is precise when reviewing any changes we make and explains my options in full. This year we were looking to downsize our ads and worked to still get us a good deal.

Dan worked with me to see that I got everything I needed and checked to make sure everything was working together. Eric worked on the details of the website to make sure everything was the way I wanted it and to educate me on some of the different aspects. I would highly recommend them to anyone.

Once they got the ok to do business with them they started sucking money! We specified that we wanted to see the ad preview to approve...nope, nothing! Now they want to threaten that we are in a contract & they are sending us to collections! Terrible terrible customer service! Not to mention it was made clear to me today not to reach out to them again unless I had payment! Yep! That’s all they want...is your money!!! Run the other way from these people!

Wichita Driving School is a small business with quite a bit of competition in the area. We have been very lucky to be working with Emily ** & Jake with changes to our website and have had a completely positive experience. We kept hitting dead ends with the support line, but after working with them we have got everything on our website that we hoped for. Emily is so easy to communicate with and Jake is brilliant with coding and making the changes. Thank you both again for your help!

Mackenzie and all of Hibu has provided exceptional, personalized customer service to our business as we transitioned websites. Throughout that process and beyond they continually follow up an make sure all of our needs are met and when I have questions they respond within minutes of me sending an email or giving them a call!

Molly was not pushy, she was business friendly. I appreciated the way our renewal application was presented, gave us a visual of what we have. It is hard to renew our subscription to the paper format of the phone book every year, as we are unsure how many people actually use the paper format. We are not ready to cut off that contact to our clients.

I absolutely love this service. I can't thank Felicia enough for introducing me to HIBU. It has really increased my digital reach and saves me a lot of time. Felicia is awesome. Anytime I have a concern she gets right back with me. I would recommend HIBU to any business owner for digital marketing. Also the cards to give a review are so cool!

Drew is best salesman I have ever dealt with. He shows up when he says and always has everything pulled and ready to go. He’s first class in my book. Already looking forward to our meeting every year. If you have a group of Drew’s working for you, you have a stellar company.