Hibu Reviews

I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never actually cancel your subscription. I thought it was cancelled until my ex-partner said he was still getting billed all these months but thought he was paying for something else. The Website primarily attracts solicitors trying to sell me their services. It has been a total waste of money and time. $603 per month is a total ripoff !!! I cant attribute even 1 sale from my website with HIBU after almost 2 years. Hibu won't compromise and refund back some of the months to me.

This company has been one of the worst I’ve ever dealt with. Our support manager was completely unreachable, disappearing for months. When I contacted corporate, they said they’d address it with the support manager but insisted they needed an updated contract. All I asked for was our website domain back, but they claimed they owned it now. Only then—after nearly six months of failed attempts at contact—did our support manager finally reach out to ask how things were going. On top of that, they pressure you into renewing so you don’t lose your site. Terrible company, terrible support; I’m looking for a better system and trying to reclaim our domain. Absolute trainwreck. I feel scammed.

We recently signed up with Hibu and it has been an easy process. Our website is getting more and more views weekly, thanks to our representative Nathan. He goes above and beyond to help us understand what's happening each week. The website is easy to make changes to. The paid ads are also a great way to get more exposure. All the tools available with Hibu are incredible.

The worse company to get involved with, very crooked!! I was forced to sign a contract when they bought out the company I was advertising with! And from the first day on nothing but problems and 6 months later lost all 319 5 star reviews and 150 pictures and videos !! Could not get them because they didn't know what happened? So I terminated them, now they threatened me monthly for balance!! I will see them in court!! Run as fast as you can from these folks!!

Hibu breached the terms of my contract and agreement. I signed up for Hibu in 2018. The past few years I have tried to cancel individual services and have finally been told that they bundles all services into 1 in 2021. They have not provided me with any documentation regarding a notice of bundling and being unable to cancel individual services. Included in those services are website assist, a discontinued service and Appts/Call-Request/Scheduling, also a discontinued service. Hibu responded that even tho the services were discontinued they were still available for me? Which clearly undermines contract Term 2C under Hibu Websites which states:

HORRIBLE! These people will lie out their teeth to sell you anything. We got hustled. We were told the contract would not renew saying they could make things right if we just gave more money. These people are like used car salesmen. I would be so cautious of this company if you actually work hard for you money and are hoping for good marketing.

The entire Hibu group has been great to work with in developing our online marketing strategy. The work and effort that was put into developing our website and prospect tracking is very professional. Our rep, Val **, has been exceptional in her effort and persistence in getting our website developed. Val is a real professional!

I would highly recommend Erin and her team to anyone. They made our company extremely visible and gave us a better opportunity to get in front of customers than we could have on our own. Hibu team was professional and responsive, from the first meeting to all of the follow-up and review meetings. You will feel like you have a partner who cares about your success.

I signed up with Hibu in late April, they created a great website for me and increased my digital footprint tremendously. I have received so many more calls with great leads that most have turned into jobs. I would definitely recommend their services. Amy is great to work with and had great ideas based on the information I gave her on the direction I wanted my company to grow. It worked and I kept it going after my term was done.

We’ve been working with Hibu for our online advertising, website management, and overall digital business presence, and the experience has been very positive. Their platform has helped us stay visible and reach more potential clients effectively. A special thank you to Melissa and Sylvia, our local representatives, who have been extremely helpful, responsive, and proactive in guiding us through the process. They truly make a difference by providing personal support and making sure our needs are met. Overall, we are very happy with the results and the service we’ve received from Hibu, and we look forward to continuing our partnership.

Very good experience. They are very helpful through the entire process with very good feedback and follow up calls to see how we like. I highly recommend Hibu to everyone. Very user friendly. I’m not a very good person with internet advertising and Hibu has taught me so much about this world of advertising and I can’t believe how much more phone traffic and jobs I have gotten off of their help. I would say my phone traffic increased by forty percent in the last six months alone.

We are pleased the Hibu base on our quest sent 2 very cooperative and knowledgeable ladies that after listening about our challenges and goals proposed the solutions and immediately start acting. They have been acting like really want to help us and find the best solutions. We have been satisfied from Hibu service and support.

Overall we have been pretty happy with the switch from RevLocal to Hibu, there are still some little things to work out but the team at Hibu has been very easy to work with. We have enjoyed working with Sara and Katie, they have been very helpful in this transition period.

Neal has been excellent in helping us navigate through the process of converting to a new website, some of the headaches we had to endure, and helping us get our website looking great. He continues to be a great go-to for us whenever we need suggestions or improvements, or more activity to our site. Highly recommend due to their continued customer service that's top notch.

Susan ** is an amazing account manager and the reason we stay with HIBU. She is knowledgeable, responsive and always available to take a call or text me back. She makes sure our requests are fulfilled in a timely manner and always makes sure we are getting the best results possible from our services. She truly takes care of us in every way possible!

I've been working with Danielle for a few years now and Hibu has definitely benefited my business and exceeded my expectations. Their platform is amazing and seamless to use with the support your business needs. I would highly recommend using Hibu to help grow and cultivate your business' online presence and reputation.

Reason I would not reccomend using Hibu for marketing services is that I Actually had to pay to create a new website which supposably would be linked to their google ads etc. That alone was a shame because original website we has as awesome and I now I had a website that a tenn can make. It gets better.. Once I decided to cancenl contract after few years they told me I could NOT keep the website unless I pay a monthly fee of $250. RIDICULOUS!

I have nothing but great review and praises for Hibu fka RevLocal. I started with a cold calling from a very sweet lady, her name was Diane **. She was honest, transparent and told me, I would need to sign at least 6 months to see results. Fast forward to years later, and I'm still here. Customer service is a must for me, and I gotten great customer service from Hibu, Diane and her team. If you are looking to take your business to the next level, Hibu is your platform, and if you are lucky to have Diane as you are account manager, that's just icing on the cake. Thank you for everything, guys. Forever grateful.

This company is nothing but a scam out to get as much money as they can from you without delivering any results. Communication is nonexistent as soon as you tell them you are done with them. And from all the reviews of other sites, this is completely their MO to doing business. I just wish I had known this before getting suckered into signing up with them. Don't waste your time or money! Your phone will do nothing but blow up with telemarketing calls and other third party companies that are similar to Hibu trying to poach you away from them.

When I first met Josh and learned about Hibu, I was unfamiliar with the digital marketing industry. Initially, I experienced a bit of sticker shock. However, after doing my research and interviewing two other companies, I quickly realized that Hibu’s pricing is more than fair. In fact, they offer significantly more value than other leading competitors in the area.

Horrible service, everyone need to say “no” to HIBU, they just know take your money and not bring the result. Your business will be dead if you choose Hibu. Bad Service, bad result. Don’t sign contract with them. They will charge you cancel final fee even you give them the notice 2 months ago. I put a lot money on them but my business is dead.

I would highly recommend Hibu & Susan is excellent to work with… She’s very responsive and tailored everything to our companies' specific needs. She also has our companies' needs in best regards especially with our brand co-op options…. So far an amazing experience and I think it’s a partnership we will further in the future.!!!

Stay away from this scam!! All the good reviews they have they write themselves. They promised a great service and I decided to try. For the first month I asked for a little bigger budget that they suggested so we can see some results. After the first month no phone calls or email and my website disappeared two weeks after. They were notified about it but they still charged me for the full month of pay per click and they charged upfront for the next month even though they knew that my website is gone. I asked them to stop the service since my website is gone but they said you still have to pay for 6 months ahead because you have the contract.

Hibu is a much better company for working with a company website than others we have tried in the past. Tim ** has been our direct contact with Hibu and has followed through with everything he proposed and has went beyond that for our business web page. We are very pleased with the results of Hibu and the increased calls. We highly recommend Hibu (and Tim, too).

Working with HIBU has been a very pleasant experience. From the beginning, all aspects from our website design to linking our business profiles have been thoroughly explained and we have seen results in a very short period of time since we began working with HIBU. The communication is transparent and they have been able to accommodate to our needs as a company without being a hassle or making the process seem convoluted. Having access thru an online portal that gives us real time information about our company website has help our response times with new leads while also being user friendly on the font and back end of the site making it a good user experience overall.

The entire Hibu Team is wonderful. Especially, Eunice, my Account Manager. Eunice has helped modernize and improve our company website. She has gone above and beyond to help create and suggest a website design that perfectly aligns with our company. The communication, technical expertise and timely turnaround time is terrific. I highly recommend Eunice and the Hibu team to anyone looking for a creative, reliable and talented web development partner.

We have seen such a huge success with this company. We have little to no traffic to our site until Tommy ** helped us revamp our website and create different target markets of locations for our business. He was such a pleasure to work with. He worked really hard and seem to communicate with us until everything was just perfect. We are more busier and we couldn’t be happier.

Heydari's Health Center made the best decision to have Tom ** handle reconstructing our weight loss center's web page. He is extremely personable and knowledge when it comes to this field. He exceeded what we expected and so happy with our newly redesigned website. Has gone above and beyond, always available to add or offer recommendations. Thank you Tom for everything!

Hibu has provided great website development and hosting for the past 9 years to our company... Will **, our Hibu Digital Account Manager, has always provided great support, website insight and professional/knowledgeable support to us for our website... Thank you, Will and Hibu, for a job well-done! I would highly recommend Will and Hibu to other small businesses! **

I’d like to thank Morgan **. She delivered everything promised from start to finish. My business wasn’t even being seen on Google search. In less than 6 months I’m on the first page. I own business in the main line of Pennsylvania, I’ve been in business for 25 years and this is the best advertising tool. I’ve used so far.

Kimberly is such a pleasure to work with. Her personality is so welcoming and keeps you at ease. She is like a friend you have never met personally. She is very knowledgeable in all aspects of our website and motivated to help our office in areas that may be needing help. She always attempts to follow up monthly and makes sure that we are scheduled to go over things on our website with a quarterly review. I would recommend Kimberly at HIBU to any dental office.

Working with Hibu and especially Alexis has been a breeze. My business has never been busier. The strategies she has implemented help with new sales calls and website inquiries. I really appreciate how responsive and detail oriented Alexis is. I look forward to getting my second business operating fully for Hibu to take over and help with all my marketing and tracking.

Will goes above and beyond what I would have expected from Hibu. He truly listens to his client and offers suggestions. The robo call (Nomorobo) and linking our Facebook to our website including our photos, etc. The Zoom meeting was nice to put a face to the voice that I have talked to for the past couple years. Way to go Will and thanks for listening.

Michelle ** and HIBU has been above and beyond in customer service for our website optimization. They have serviced us for several years and have consistently delivered every year. I would not hesitate to recommend their services for any business - New or established. Michelle ** is simply the best!

Working with Shay has been an absolute dream. From the moment we began developing my website, she has brought not only technical expertise but also an unwavering commitment to helping my brand thrive. She took my vision and elevated it, creating a polished, professional, and user-friendly site that perfectly reflects the heart of my medical spa. My bookings have tripled, and she’s made marketing effortless for me!

If you're looking for a great marketing company for your business, Hibu is worth it! We work with Katie, who is great and so helpful in everything! I can always depend on her to answer all my questions and help with any ideas we have for our site! Hibu redid our website exactly the way we wanted, and it is very easy to navigate their dashboard and make all the changes we need! Definitely recommend Hibu!

Our Hibu website is doing great in generating business for us. Had a zoom meeting with Anthony ** today and went over our performance dashboard with him. Anthony did a great job explaining my statistics to me. Our stats have increased monthly. We are pleased with how our website and searches are performing.

Mandy ** has been instrumental in growing my business. She responds quickly, makes changes and updates in accordance with Google updates. Thank you Hibu. Mandy brings ideas to me that will help my business grow and stand out amongst my competitors. Instant updates to my website. Easy to see results in my dashboard with transparency

We have a had a great experience with Hibu from our first meeting with Gary, it is a pleasure working with Gary. He is very knowledgeable and helpful. Gary explained the whole process and how everything will work once all the information needed is gathered and put together. We would highly recommend Gary.

Amazing, patient, persistent. Genuinely cares about the success of her clients. I encourage everyone who is tech naïve to work with her. Alysson is very supportive. Running an outpatient mental health facility with thousands of appointments leaves me busy to the bone and barely anytime for marketing. Alysson makes life easy for me.

He is straightforward, professional, willing to go out of his way for clients. He gets gets results. He has good communications skills. Hibu has increased our web traffic with the back end SEO, giving us the confidence in Hibu to see what else they can do for us.

Katherine ** is my Hibu rep and she is absolutely fabulous. She always responds to me very quickly. She offers excellent advise and she goes out of her way to help me, in any way she can. I often send her updated photos of my work and she adds them on my website portfolio for me. Katherine is the main reason why I use Hibu.

She has been great in helping me struggle with getting my dentures, It has been almost a year since I had my teeth removed and immediate dentures added. It's been a struggle but she has carried me thru the last year with great support. I have seen her daughter Meagan if Renee was not available and she is just as supportive.

Derek was very helpful and informative in helping to revise out Social Media and get it stream lined to Exactly what we needed to reach out to customers. He worked closely with us and gave us amazing input on the revision to fit our needs. We would highly recommend him to any business looking to grow their business.

We operate two separate companies and have used HIBU to handle both of our digital platforms (website creation/support maintenance, social campaigns, reviews management, local ranking, search marketing, and display advertising) for the past six-months. The Account Manager that we heavily rely upon to coordinate all our requests, data, and evolving contents is Jamie **. She has truly “partnered” with our companies and is quite candidly the driving force behind our digital success. She checks-in regularly and is always prepared with data and suggestions to move us forward and make us better. Any time we need assistance (even weekends) she gets back to us within the hour and handles the situation. She is the “GOLD STANDARD” of an Account Manager. If you are fortunate to partner with Jamie **, your organization will greatly benefit. In my career, I’ve experienced some good, and some great account managers. She is PHENOMENAL!

The account manager for my organization has been very responsive and worked to understand our organization needs to best display our messaging on our website and across ads. It's been a joy getting to know them. I appreciated the attention to detail, personalized conversations around my goals, and felt like HIBU has my organization's best interest in their work.

Brenda and team are very efficient and easy to work with. They are on top of their game and have help change our business for the better. We have seen improved and consistent leads from our website. And making changes is very easy and fast! I would definitely recommend them to any business.

I have had several Websites in the past that I was never happy with them and I never got much traffic to my sites. I decided to give Hibu a chance and they built me a beautiful website that I am proud of. Within the first few weeks we seen increasing traffic to the site and have received several new leads for jobs. Jack has been great to work with and we are working on several Ideas to make my website better.

Mike has been nothing short of great to work with! When getting our website put together, he traveled to our location to help get things started and took control of the job! He gets the job done when you’re in need of something and very informative. Our team couldn’t recommend him and his team enough.

Updated on 02/11/2025: I am writing part 2 of my review today as Hibu's customer relations rep Claudia called me with a resolution. While of course Hibu admits to no wrongdoing regarding my account, she came at me with $1,000 credit which I immediately rejected. I initially synced with Claudia when she left me a voicemail stating she was calling about my ConsumerAffairs review. She did not want to discuss my account or how she could help, she was just trying to avoid my review being posted. Please see below screenshot of an email I sent Claudia on 1/28. After today she said she will be responding to my review on CA. If her response is anything like our phone conversation, it will include a lot of inaccurate, random numbers coupled with lies as to how they handled my account.

Julie B. has been with us the past few years and has been awesome! Getting our company up in times with everything new and up in coming in the advertising world! We can't thank her enough for working hard to help us get our company out there for people to use us!

Nick did a great job in helping us update our web site. His insight and help is very valuable. He listened well and was easy speak with and works hard at getting the job done quickly. He offered great assistance and guidance. We look forward to working with him in the future.

Brian has been a very good resource for our business. Once we connected with Brian and Hibu our business headed straight up. During our regular interactions, Brian has always brought a fresh perspective as to what is working out in the marketplace. Brian took the time to learn our business and that I believe is what helped him guide us to where we are today .I would recommend Brian and Hibu to anyone needing a digital marketing company.

This is typical overpriced corporate trash. Nigh impossible to reach someone that has any inkling as to what's going on. They are also "account hijackers" as I refer to them. Direct withdrawal from your account. What? You can't trust me to pay my bill? I know you will reply with some bovine feces such as "dumpany policy" or some other corporate terminology that disrespects the intelligence of all involved but you guys are trash. Real, real, real trash.

Hibu made it easy to write a review for an SPECTACULAR COMPANY. I asked the company owner how I could write them a review as I was so impressed with the following: 1.) The cost effective estimate. 2,) When I spoke with the owner about a concern with my current fascia board status - they listened (unique as I am a "vintage" female. 3.) I could not have been more impressed with the quality of their work. 4.) The "Extra Mile" visit to help and there was no extra cost. 5.) The pleasant and polite install technicians. This was not just a "Fix it", it was a wonderful experience!! (FYI: I did 4 bids before choosing a company - this was not the lowest bid, nor the highest - Just THE BEST!)

Caleb ** and Hibu are ⭐️⭐️⭐️⭐️⭐️-⭐️⭐️⭐️ I highly recommend Caleb and Hibu. Money well spent! I get easily get what I spend with them back within a day. They go above and beyond to make sure I have what I need to represent a great company and service. They are there anytime to make changes and go the extra mile!

HIBU has worked great for me, I have had 3 other SEO companies and this has by far been my best experience of working with SEO. My sales rep Tara, is very honest and really cares about our success. We are not just another number for her. She keeps in touch, and will always get back with me.

Our sales rep, Jack has been a phenomenal communicator. Truthfully, his persistently supportive presence following up with us is what led us to change from a system we thought was already working to something we found far superior for a similar price. We've stayed with Hibu because our results after 4 months have passed our 6 month milestones and we haven't had to put more than 10-15 consecutive minutes into using the software or performing the work ourselves; Hibu does great work! We've tracked much higher than anticipated organic growth as well. They've over-delivered on multiple expectations building out & maintaining our website, managing ad campaigns, posting creative & managing SEO, etc., and our results speak for itself.

Hibu has taken me to the next level with online advertising. Daniel and his team are top notch. The communication and the way they explain things are much appreciated. They continue to support me and bring expert knowledge. I am so thankful for them and how they have helped me.

We have had great results with Hibu for our business. Specifically our rep Jamie! She is always available and consistently goes above and beyond. You can have a great company, but the people you interact with make all the difference. Jamie is always there to bounce marketing ideas off of. She always has great solutions for campaigns or updates. She is so knowledgeable and helpful. Managing a website, ads, reviews, etc is a big undertaking and it’s very easy to be discouraged or confused.

HIBU says they will increase your traffic flow (get leads that turn into appointments and eventually sales). I have been with them for 4 months at $1600/month for a website creation that I had to find them pictures that were suitable. They couldn't figure out how to put an attractive picture of a door or a window on my new website. (Amateur Hour). In these last 4 months ($6400 spent) I have had 3 leads. THREE!! I could have done better walking door to door. When I tell them I'm not happy they stopped returning my calls and emails. I really wish I had read some of the other reviews before I signed with them. DO NOT use HIBU. They are a total rip-off.

It is almost hard to describe in words how bad my experience with Hibu has been. They do not follow through with promises, they don't know what they're doing, although they will claim they're "experts" in marketing. I wasted so much of my hard-earned money on their gimmicks. To top it all off, when I called to cancel my services, they said I didn't give them enough notice and charged me for another month. I highly recommend you choose ANYONE but this poor excuse for a company.

HIBU Will not honor their promises at all. They will drag you out as long as they can with no communication and still try to charge you for nothing delivered. Even after getting upset and finally trying to get them to honor their word they will just throw together a cheap non working website and 0 advertising that gains you nothing but debt from Hibu. Run run run and find someone else to help you.

Tom ** has gone above and beyond expectations! He’s attentive and responsive to our company’s specific marketing needs. Without a doubt Tom and the HIBU team have made a significant difference in our ability to get our name in front of potential clients. Amazing work!!! Could not be happier with his efforts!

Zack is the best. Helped me with my phone connection so I can use it to reply. I was lost for answers. GoDaddy charges were totally a mess. He took the time and helped me. Then got GoDaddy on the phone and started working on my problem. Got it done ✔️ then got to the office helpline and restarting my account. Thanks again.

We have been using Hibu for about 6 months now and the results have been great. We have seen lots of leads and reviews from them and the responses have been great. Markus was our rep and he was great and very responsive. We have seen lots of calls and emails and movement on our seo with Hibu's help.

The salespeople promise the world and the product itself just fails to deliver. In my case I believe Hibu committed a material breach of contract, and they still are trying to hold me in the contract. I operate a window cleaning business. Here's my experience: The website they create is generic and bad. They outsource it to their India team so it's full of poor English and done by people who in my case didn't understand the difference between power washing and window cleaning. You can pay somebody on Fiverr $10-20 to build a website better than what Hibu does. Okay, that's annoying but it's my own fault. I should have asked more questions. Luckily, you can edit your own website which I had to do because when I submitted changes they got ignored.

Hibu promised me more reach and visibility online if I I signed up for their services. I paid them nearly $3,000 and then they shut my website down when I missed a payment. My website is inaccessible to new and existing clients. This has severely damaged my business. I filed a complaint with the FTC, BBB, Attorney General Office.

As the owner of a digital marketing agency representing a client in Boise, I am deeply concerned about the conduct of one of Hibu's employees, Eric **, who is located in Southington, CT, and holds the title of Digital Marketing Strategist. You are my competitors so this is an ethical issue. Last night, Eric engaged with the AI chatbot on my client's site under false pretenses, claiming to be a potential customer. Our bot, designed to respond efficiently within 5 seconds and handle up to 25 prompts, provided clear answers about our services and location. Despite this, Eric used his marketing knowledge and skills carelessly, deliberately provoking the AI into an unnecessary argument. The bot would provide our location and services and Eric kept pushing back. Breaking the AI and getting it to argue is no easy feat and was clearly not by chance; this was the work of someone deliberately toying with the AI.

Customer for over 10 years and disappointment in the lack of compassion when cancelling. A little background I had to cancel my services because I recently sold my business. I had not known I was supposed to give 15 days notice before cancelling to not be charged whole month. I called Hibu to cancel my service, 3 days before the new month started. I was not aware that a 15 day notice is required. I had to pay $316 dollars for advertising for a business that I no longer owned. 15 days are required before cancelling yet they want you to pay a whole months' worth of fees, wasn't even offered any reimbursement.

I decided to go with Hibu because of their positive reviews, however, my experience is very disappointing with absolutely no business generated from my Hibu marketing. In their contract, they indicate they will develop a Facebook business account for my business. This was not accomplished so therefore, I am entitled to cancel my contract, however, after talking with five different people, nothing could be done to cancel my account even though they voided the contract. This is just a warning for those who desire to engage in this company.

BEWARE. They are non-performing and design generic websites. I stopped using them after 3 months but still had to pay for a 6-month contract. Three months after the contract expiration, they are still telling me I have to do a voice recognition interview to cancel the account. They are the most unprofessional, unorganized company I have ever dealt with.

The worst marketing company I've found so far. I'm paying over $14,000 a month. They don't have their Google Reviews turned on for a reason! I've been with them for 10 months and my leads have dropped to nothing, over half of my staff doesn't have work, and all they do is defend their "data". You get charged for each time someone calls you for example 1. Customer calls to schedule appointment 2. customer calls to change appointment time 3. customer calls to pay you. They will count this as 3 Quality leads and charge you for each and a ridiculous rate of $100+ per lead, and when you complain their response is along the lines of -- you had 3 quality calls just yesterday (meaning the calls listed above). They talk you into paying them to build your website so it all works together, but the website performs poorly and ranks much much lower than the previous. SAVE YOUR MONEY!! THEY DO NOT WORK FOR YOU- ONLY THEMSELVES.

My experience with Hibu and working with Michelle ** has been excellent. She held my hand through a big transition of taking over my family's business and helped me completely redesign our company's website. The impacts from that have been great all around but specifically in facilitating reviews and providing an easy way for new and existing customers to reach out to us.

I would be lost in the Digital world if it wasn't for Hannah ** of Hibu. She is efficient & always available to help & answer questions regarding our Digital Marketing thru Hibu. Really couldn't do this with Hannah, she handles all the interface needs for our company with Hibu.

If you need help getting your website and marketing on the map, Mandy ** is the person you need to call. She has gone beyond the extra mile to help me. I am way too busy to have to handle this technology, and she stepped right in, has stayed ahead of me at every turn to make sure our site is up, running and receiving referrals…

Eunice brings an exceptional blend of passion, professionalism, and proficiency to her role as a sales and marketing representative. Her innate ability to connect with clients on a personal level, coupled with her deep understanding of market dynamics, allows her to effectively identify opportunities and tailor solutions to meet customer needs. Eunice's dedication to exceeding expectations is evident in her proactive approach and relentless pursuit of excellence. Eunice's unwavering commitment to delivering results for her clients makes her an invaluable asset to the success of my business!

Working with our digital account executive, Ryan, has been great! His communication is top-notch, making it easy to understand the services Hibu provides. Accessing the dashboard is easy and a great tool to monitor you digital foot traffic and reviews. We've already seen and increase in client inquiries. Highly Recommend!

I met with Peg in the Chicagoland area and was apprehensive because I have been burned before from other digital companies. I knew right away she would take good care of us and had a statement of work to back up what she said. I have been nothing but blown away at results I am seeing. Quality leads and the most affordable digital company I have worked with. Highly recommend!

We’re extremely pleased with Hibu. Everyone has been great especially Anna. She’s patiently guided me through everything and answered all of my questions. They did an amazing job on our new website and in helping get us advertised with the right area and people. I’d highly recommend this company and their staff!

Tom has been incredible to work with. Tom is responsive, accommodating, & fun to work with. I haven't heard him say no to any of my suggestion yet. He's a great player to have on your team. We're happy to have met him and plan on working with him well into the future.

I am thrilled with my decision to work with Graham and Hibu! Graham helped every step of the way through the transition and the results were almost immediate. I am blown away by how many Google reviews Tucson Sports Recovery has gotten since starting with Hibu; before Hibu I had to pull my clients' teeth to get them to leave a review! We are so happy with their services that we even upgraded our package to include the website. Enlisting Hibu's help is a no-brainer - take my word for it. Thank you Graham and Hibu!

I would highly recommend Tom with HIBU to help move your business to the next level. Even though we have not been working with Tom for a long time, the results are incredible. January is typically a slow time of the year in the flooring industry and we are BOOMING! Thank You Tom for hard work getting us to the next level!

Great communication. Great teams. Very satisfied and pleased. Always there when I called and goes above and beyond. If I get 10 stars I would. I’ve gotten a lot more business and a lot more recommendations. Everything is working out very well. I couldn’t be happier. Just like to say a big thank you to William. He’s been a very big help and I’m very much appreciated by him and his hard work.

We have already had great results with Hibu taking over our advertising needs! We get a bunch of new leads almost daily and we have been able to convert those leads quickly! Working with our Representative Gavin has been great, he put some fun back into advertising for me because it's always one of those love/hate things I have to do for business. He stays on top of what we need and answers any questions I have, no matter how big or small they might be. Our new website looks great as well and it's really user friendly. Working with Hibu has been an awesome experience!

Working with Hibu has been amazing so far. Specifically, working with Heather ** as our account manager has made this experience a breeze. She really listens to what our firm is looking for and bridges the gap with her/their firm's own suggestions on how to improve our marketing. 10/10 Recommend using this firm to boost your company's marketing and online presence!

Heather and her entire team were very professional, knowledgeable, and responsive throughout the entire process from the sales presentation to the implementation of our website and overall sales strategy. For example, the sales portion was at first more than our budget would allow, but they were able to customize to our needs and budget. The building of our website was easy and great process. If you are thinking of starting a marketing plan or enhancing your existing sales and marketing plan, I highly recommend.

Vanessa and Darrell, When Vanessa ** came cold calling, I never thought in a million years I would make a change in my Marketing campaign. Because I am a creature of habit, and hate change. But her knowledge, and professionalism blew me away, therefore, I heard her out, and ultimately, made the change and could not be happier with the results. Once we decided to make the change, she set up a meeting with her co-worker Darrell, who in turn was as professional, extremely knowledgeable, and made my decision even easier to move forward with Hibu. From the website, to the social platforms, to the search engine presence... I'm amazed that what was promised, is actually being delivered. I truly look forward to many years of partnering with Vanessa and Hibu!!!!

I have really enjoyed my experience with Hibu so far. They have been attentive to our company needs, accountable to the contract they created and have shown a genuine interest in the success of our business!

Hibu/and Hannah ** has been awesome to work with. I would highly recommend any small/big business that needs help with their website or marketing their products to check them out and see if they can help your business grow like they have helped Sheds Direct of Lexington with all the things that we needed to grow in 2023 and we look forward to 2024.

Jeff is awesome! He gets thing done in a timely manner and is always there to help and has great ideas for our company. He is very attentive to what we need or want to try with our website and how best to drive traffic to our website. Since we have made the change to Hibu our business has increased and we have a mush better new age looking website.

Marshall ** decided that I need a better web presence long before I picked up the phone. He weaseled past my receptionist, got my email address, and will not leave me alone. I would never work with a company whose sales force has no respect. Please stop contacting me, stop harassing me, and stop trying to sell me something I Do Not Want.

I am very pleased with the services Hibu has provided for me for many years. My websites are very professional and esthetically inspired. My local rep., Chris ** is an exceptionally competent field presence, very patient, amiable and professional. Today Chris visited my office and guided me through options and choices for a smashing new site that offers me new opportunities to leverage more services in my addiction and Trauma practice, sharing regular research insights with my patients.

I Was solicited by Chris ** to do my marketing as a small business owner. Their demo seemed to be what I needed to help me however it was a nightmare to get started. I signed this Proposal on 1/11/23 for 6 months and in it they outlined that half of what I purchased is "Targeted ad campaign on Facebook and Instagram that builds awareness, website traffic or leads for your business. 6 months remaining in contract". Not only has this Facebook ad done dismal, I didn't approve it and it doesn't look anything like what you'd expect in my industry. I recruit Insurance agents. They don't seem to understand my business model. I have also never seen my ad on Instagram. I have reached out numerous times with no response and their customer service simply doesn't care- just referencing that my contract 6 months isn't up yet because THEY started late.

We looked into Hibu starting in November of 2022. A sales rep had come to visit our office and we really liked what we were told. We signed up with them, with a 6 month contract, in November of 2022 and made our first payment to them in that same month. We didn't go live with them until January of 2023, but we made a payment in December 2022 that went towards visibility marketing. In January 2023, our price went up as we finally went live, but the issues started to come afterwards. Our visibility was now *lower* with Hibu than with our previous company, so we decided to give it another month or so.

I have had many advertising companies that I tried, But when I first talked with Kristen she figured they were just a another normal advertising attempt company. But she has went above and beyond my expectations. Even doing an on-site job meeting, I knew then she and the company was the best out there. And is worth 5 Stars +. Thank you! Kristen...

Hibu Cold called us in March of 2022 for seo and online marketing. After 6 months of working with them for SEO they could not generate one phone call or online lead form so we cancelled with them. Upon cancellation they told us we could not cancel our online foundation's platform which they force you to buy in order to "view" your lead result that they generate. We told them in September when we cancelled our seo contract that once the 12 month contract is up we want to cancel the foundation's contract. We just learned that they continued to charge us in March, April, May and June of 2023. They told us they can not refund this amount because we are required to call it in to customer service and not our sales account manager.

Built a new site & had us at the top of all local searches in 60 days. Tallen is fantastic to work with! Very responsive and gives timely updates on our progress towards our goals. The ads look more professional than the ones I would spend hours working on and he gets better placement. Can’t recommend strongly enough.

I signed a 6-month contract with Hibu to have our website rebuilt and host our website. We also signed up with SEO and a advertising package. Prior to signing up I repeatedly was reassured that if we did not like the website or if we did not see the benefit, we could have our website moved back to Godaddy. That was false. Hibu uses a proprietary system to build the website that cannot be moved to any other host. They pulled all our information off the existing website to build theirs and now I cannot get the information back. Our website is down, and we have to build from scratch. They also stopped communication 2 months in. We seen a decline in calls and search engine ranking. This was a terrible decision and would advise everyone to stay away from this company.

They finally canceled.

Your Dry Basement, (David **, owner) did an excellent job in my basement. The guys were courteous and respectful, answering every question I had in a manner I could understand, they were very neat in their work and did not leave a mess, cleaning up everyday. I would definitely recommend them to anyone. In addition to the practical side of the job my basement looks amazing!

We were cold called by a Hibu saleswoman awhile ago, named Jamie **. Having received countless calls like these, at first I was skeptical. But what made me stop and talk to Jamie was she was local, not from overseas somewhere, and she was sincere. I met with her and Wow! I’m glad I did. Hibu is awesome. We’re really happy with what they’ve done for us. We also love having a local salesperson who we can reach out to and who listens and is patient with us. Very happy with Hibu!

I can’t say enough about this great company Hibu and my account manager, Jamie. She always goes above and beyond for me, always gets back to me right away and his help my company be recognized on the Internet much more than before I started! Definitely give them a shot for your advertising needs.

This company is a scam, promising to provide a service for a monthly fee. I pay $300 a month for 4 different services, none of which they do. For example, they are to increase my business reviews. While they did receive a number of 5 star reviews my first month with them, none of these reviews are public, I’m the only one who will ever see them. And they have done nothing since, 4 months later. They also took over my Google Business page and removed me from any administrative capacity. This page had a wrong phone number and website address, which initially I could not correct because they removed me. It took me hours on the phone with Google support to figure this out. I sent a message requesting that they correct the phone number and webpage, which Hibu declined. Google support helped me gain access to be an admin, but Hibu is still claiming ownership.

Matt was very helpful (and patient) as he walked us up the learning curve. We needed training in virtually all aspects of the dashboard; emails, corrections and additions, photo management, and more. I think we're there thanks to Matt. Thanks.

Tallen with Hibu has been an incredible sales representative and has went above and beyond with helping our company get straightened out and boosted on google. He also is very responsive when it comes to making changes to our website or Facebook.

Great affordable service, efficient communication and a really easy way to get more traffic and sales. I really like the one on one customer service they provide. Excellent customer service! Whenever I needed something they were there for me. My digital consultant John ** is the best!

I can't say enough about Steve **. I have known him for a few years now. I joined Hibu last May. And my profit is higher. He calls me several times a month to check to see if everything is going ok. And he is always there to answer questions and show me how to use tools on my website. He has a good teacher for things that I don't know. Steve gets me work from his other Hibu customers. I consider Steve a great friend! And I highly recommend him!

Pete has been instrumental in helping us get online exposure. He not only built our website but has also educated us about how to gain exposure. I now consider Pete to be our trusted advisor when it comes to all aspects of our online presence. He truly is there to help, not just sell us something.

He is my Hibu rep and he is the best. He is the reason why I trust you guys to get the job done. He's there when I need them and we have sessions all the time where he shows me the detail. He shows me the analytics and makes me a believer in what you guys do.

They lure you in they call you every day many times, and they promise anything you wish to get you into the contract. And then it's nearly impossible to cancel. You're just calling the number and then you call again and again and they say, "You never called us to cancel," and keep charging. And everything it's just a big scam. They say you have clicks and impressions but none of that is verifiable. They just making all that up. Since I wasn't able to cancel their services after 6 months of agreement passed I had to cancel the credit card and they threatened me with collections, so I forwarded everything to my attorney. I guess it's going to be a lawsuit.

I think Stacy is very attentive and passionate about her job. She has a lot of insight and valuable information to offer. I think the service is just more of a long term, not immediate based, so you have to be in it for the long haul.

This company generated NO leads, NO brand recognition, NO help what-so-ever. Furthermore cancelling with them was a NIGHTMARE. Their legal counsel informed me all I had to do was contact my sales rep (which I did) but the sales rep later informed me I had to call their toll free number. So I called. Then I got an email. I called the number in that email. Informed them I wanted to cancel in a voicemail because no one ever answered the phone at that number. NO CANCELLATION. Their legal department rep rudely informed me that I never called their number because they didn't have a record of my call.

I signed up with HIBU on 10-2022 and entered into an agreement and was stated in contract Facebook and Instagram, they don't do Instagram. They stated the date in my contract as 10-20-22 and I had 6 months. When asked to cancel they said that it was 2 extra months due to the "going live"; which is not stated on the contract. They published my new site without permission and approval of edits. They breached their own contract. Would not recommend. Told me things, then recanted, then changed statements and I have complete records. Said I was wrong, and I proved myself correct. Said nothing would go out without my permission and immediately they were publishing. Said I hadn't responded so that things go up if I don't respond. I was extremely responsive. Do not recommend.

Whatever questions I have they'll do their best to answer them. They genuinely care about to making your business goals. Tell them my ideas and they give me advice on what I should do. Thanks for helping me build my business a!

I have wasted 9 grand signing a contract with this company. The ads they created for me are just awful, it took 2 months of several requests for them to make them less awful but still awful. The very few phone calls I have received have been from well outside my service area which was clearly stated before I agreed to hire them. STAY AWAY.

I have been an extremely happy Hibu customer for a few years. I can't use enough words to convey how efficient, knowledgeable, and helpful they've been for our small business. I have had plenty of experience dealing with advertising companies who only "nickel and dime" you without really supplying the exposure that you need to succeed. Hibu is one of the best!!!!

It is too early in the process to say 100% but what I can say is all the staff was friendly and professional. They helped me understand the process and what I was paying for. They are very knowledgeable n their field and so far have generated more leads for my business thank you.

Our new Hibu website looks great and we are seeing some good results with the SEO and marketing plan. The on-boarding process was quick and easy and Callie and the Hibu support team were very knowledgeable and responsive. I look forward to a continuing successful partnership with Hibu.

Evan was very straight up and honest from the first time I talked with him to the last conversation we had. Every time I had a question or concern, he addressed in a timely matter, Very knowledgeable and anything he was sure of he, he reached out and got the information I needed

Awesome Customer Service and attention to detail. Always willing to listen to questions or feedback. We have definitely seen an increase in being noticed in our local area. HIBU has been a great asset to Adler Tree Service. Thank You

The customer service was spectacular that we received from Custom Security Integrated for our alarm system. They were responsive, more than kind, considerate of our time and very friendly. Justin M. came and taught us (not very techie people) how to work everything. He took his time and we did not aggravate him at all. LOL. Shelly is in the office and she recognizes my voice when I call. You don't get that every day anymore! And, Scott (owner) came out and gave us our estimate personally. All in all, it was a superb experience and I recommend them highly!!!

Hibu has been all we could of ever asked for. We went with a full customized solution and are so glad we did. Everything has been a great experience including the set up and onboarding. We were hesitate at first because it was a commitment and we were new to something like this. But they held our hand throughout and made things easy on us.

Lauren **, Huntsville, AL HIBU became my agent a few months ago after years of no clicks and no sales with another company. She and Hibu took my decrepit website and turned it into an easily navigated sales tool. The clicks and sales/quotes have been eye opening for me. The internet ads she placed, along with the new website, have increased my business and the results have been amazing. Thank you, Lauren. You are the only agent I’ll ever work with.

Hibu is a click marketing company, they market their sales pitch to you very well, that is how they sucker you in. It's a bunch of balderdash, you will pay them money and get nothing back. Save your money instead, that is the American way.

Great Organization, delivered everything as promised, extremely happy and look forward to growing my business with them. The do it yourself tools and the ability to take control of my own website and make instantaneous changes has been a very liberating and empowering experience.

Working with Tallen on leads has been the best experience. From making sure to call and check in, meetings in person to go over things, taking the time to go to our jobs, and always is available when we have questions. I would recommend them 100% to anyone!

One of my clients was a rep for this company. She convinced me to sign on. From the beginning we only broke even month to month which was ok as we were just starting with them. But over time, the calls and work got less and less to the point where it was non existent. I called and said make some changes but pause our ads for the following month because if we don't show increase we will be cancelling. There was no progress so I text my client/rep that we would not be continuing. Month and a half later I got a $10,000.00 charge and they claim I can't cancel with my account rep and they sent me an email stating so. Imagine charging someone $10,000.00 without making (1) phone call. Going to court with them. Absolute SHAM!!! STAY AWAY!

David answered several calls for repair service at three of our rental properties. On each visit he was timely, professional and knowledgeable. The quality of his work is exceptional. We have already referred him to several friends and other business partners. Highly recommend!

Tallon helped us from start to finish and continues to be available for anything we need!! We are very satisfied with our service! We would recommend using Tallon and Hibu to anyone who needs help with their marketing and website

In 2021 I acquired the long standing Stefani Plumbing from the original owner. In discussions about the marketing he had in place, the original owner said he has been working with Pete at Hibu for quite a few years and gave me his number. I had already started talking with other companies and entertained a few different ideas. I ended up going with another company to create a new website and internet marketing campaign. They were awful. My website looked good but I couldn’t be found online and wasn’t getting any leads. Pete kept calling to check in and after I realized I was getting more attention from “persistent Pete” than from my new marketing company, I decided to hear what he had to say.

Original phone call was great. I signed up for a 6 month agreement with the option of a full refund if for any reason I chose to cancel within 7 days. I received an ad for proofing on day 7, it was awful. Broken English, terrible picture, poor grammar, and even referred to my haunted trails as a hiking trail. At this point I tried calling Brian with no luck but I left a message that I wanted to cancel and a refund. I called the main office as well as Sophia the girl who created the ad with no answer but left messages. I did reach the toll free number and was told I had to speak with Brian the original salesmen. I stayed I've tried he isn't getting back to me and they said he was out for a few days. Day 8 Brian calls and says I'm locked in because it's day 8. I spoke with many people in this company now and they are all claiming I get no money back. I strongly suggest everyone think hard before using this company. The customer service is just as bad as their ads.

Bob was very easy to work with and gave us new ideas to increase our sales. We found him very professional and knowledgeable in setting up our account. We look forward to working with him every year. I will gladly refer Bob to anyone in the future.

For many years, Robert ** has expertly handled my Hibu account. A consummate professional, Mr. ** is always thinking of innovative ways to expand my client base and improve my SEO. He is responsive, answers my questions, and always acts in my best interests. Based on my lengthy association with Mr. **, I would highly recommend him to anyone seeking to maximize their business opportunities at a reasonable cost.

Updated on 08/04/2022: Please add this to the end of my original post as you did with my part 2. **READ THEIR RESPONSE AFTER MY FINAL COMENTS**. I would like People to "Become Educated Unlike Me" before they do business with Hibu. I did not complain about my results as advertising is always a risk and regardless of anything, NO ONE can guarantee results. Obviously I was not happy with the results and simply wanted to cancel my contract but because they "do not like to discuss the end of a contract" and I did not read the 118 page contract myself they assume you will be a customer for a long time and do not explain what happens when you cancel service.

This entire experience with Hibu has been wonderful. The set up process was quick and made very simple. We were walked through everything, told exactly what we needed to do, and we were up and running in no time. Our consultant John has been phenomenal to work with. The initial meeting was great, he really took time to get to know us as a company and gave input about what would work best for us. He's answered all my questions, checked in to see how things are going, and always reassures me I can reach out with any questions or concerns. I definitely think adding Hibu into our company for online marketing was one of the best things we could have done. We've generated new customers and service areas as well as connected with current customers to get honest reviews. Highly recommend Hibu to any service/trades company looking to gain customers and jobs.

Hello, my name is Armando **, My father is Angel **, Owner of Eastom Plastering. I am very very upset with Hibu and am hoping to resolve this issue before my farther escalates the situation and terminates the contract early. April 28th > I sent out an email to my agent Mary **, and Sophia **. I made it absolutely clear, that I did not want any sort or form of "tracking" number on my account. Also you have record of the email AND the 2nd / final consultation phone call my father had with Mary and HIBU> MY FATHER MADE I CLEAR ONCE AGAIN NOOO TRACKING NUMBER ON OUR ACCOUNT. (Both of these instances are verifiable). May 25th > Website goes Live, WITH tracking number. We texted and called Mary every 2-3 days demanding to turn off the tracking (which should have never touched my website PERIOD, simple as that....) Tracking number gets turned "off" > but it remained on our website until JUNE 19th.... (According to a tier one manager me and Mary spoke with)....

When Hibu first switched from Yellowbook years ago we tried Hibu. They took our money and never advertised what was agreed upon. We canceled. Fast forward, last year a new rep called us and told us Hibu had changed since then. And he said we would not have a contract. Give them a chance. We did. $1300 a month worth. Our social campaign took month to activate, our google was never hooked up, I never received a report on my actual pay per click from Google which $500 a month was allotted for that.

The owner of our office was talked into an "advertising" account with Hibu. Recently, I received a call from them stating our account was past due. I asked for more info and the snotty collections said "Advertising." I asked what kind, and they very snippily replied, we drive traffic to your website. This raised a red flag because we do Not have a website. The reason their payment was denied is bc we had our account compromised and we were being super careful who we gave the new information to. Apparently, they turn you over to collections pretty quick, our card had been on hold less than a week, so don't mess around with them...

Big Shout out to Ryan at Hibu! He was easy to work with and helped get our website and ads running quickly. We have seen a big increase in traffic and customers with all they have done for us. Highly Recommended!

My customer base has blown up since Hibu took over my marketing campaigns. We can barely keep up with all of the work coming our way. They really did fix my online presence which has boosted my Google ad as well!

I signed up with a marking company on Feb 4th 2021, to increase my sales, website traffic and SEO. According to the agreement, HIBU was to build and switch my website over to a new platform that would meet the criteria to google SEO along with managing my local ranking, listing manager google Keyword SEO. The local sales rep assured me the new website would be ready for a first draft in 2 to 4 weeks. The sales rep that was supposed to work with me quit with HIBU in March and I was assigned another rep Brett. My first website draft was not until April and had numerous errors including grammar, incorrect information, pixelated pictures, duplicate photos, buttons that did not work and or mislabeled and nothing was consistent.

Bethany was very friendly, attentive, and helpful with my account concerns. I would recommend Hibu based on my experience with her! I consider it a bonus as I was already satisfied with the service I receive on a monthly basis.

Ryan has been great through the whole process. He explained everything clearly and made sure I understood, always answers my calls with any questions I have and is very polite. I would highly recommend him and the company to anyone that is looking into online marketing!

Great experience from start to finish. Focus on driving quality leads. Great working directly with a one-on-one rep, Tallen, who handles all of our concerns and has unbelievable response time. Any changes to our plan our to our site get processed within hours!

Stacy has been extremely helpful. She explained everything very well and I have seen my business grow in just a short period of time. She is very responsive to my calls and answers my questions in a timely manner. She is very knowledgeable about Hibu and how to use all the tools to help grow my business. I have worked with others in the company and did not have the same experience as I have had since working with Stacy. I highly recommend her as your hibu representative. I will definitely stay with hibu with Stacy in my corner.

Patrick ** and his team are amazing! If you want to get your business bumping in relevant and make more money than invest in HIBU absolutely! I own a tattoo studio, and business is booming, we are relevant on social media we are relevant on Google and Hibu. So many good reviews, so many people coming in saying they found us off of this site and our website, which is amazing by the way. Highly recommend. It takes money to make money. Definitely an investment worth your while

Jamie has continued to make sure we are getting the most for our money and time. Continuing to update us and our website to get the most out of it. We’re looking forward to growing our business and surpassing our goals year after year.

Got my ads in all the right places. Now my phone is ringing off the hook!! Great one-on-one staffing, creative ways to drive more customers to my business. And great way to spend my advertising dollars. I had so much fun today! I’m going to do it again tomorrow!! Thanks Hibu!!