Hibu

It is too bad that you can't leave less than a 1 star rating. Hibu is probably the worst company I have ever worked with. In the 6+ weeks we have been doing paid Google search with them we received 4 phone calls that cost us over $750 each. After bringing this to their attention I was told that they could optimize the program. If they were actually managing my campaign wouldn't they see that the program is not working. Why did I have to bring it to their attention? I am looking for a Marketing Partner and not a company that just bills me each month and results don't matter. The digital market is tough and have been taken advantage before.

Steven ** with Mark did a fantastic job replacing toilet, clean drainage lines and flushing hot water tank. Would highly recommend to anyone. Have used Duncan Plumbing Solutions several times with great results. Always on time and pleasant to work with.

**BUYER BEWARE- ** Hiring Hibu for their web services has been my biggest mistake for my business yet. The business model is 3-fold: DISPLAY/SEARCH/REPUTATION. The promises of support and customer care were overpromised and under-delivered! Their Dashboard provides "measurable metrics" but their program and internet intelligence has done absolutely nothing for my business, yet they still continue to get paid.

HIBU has been wonderful to work with. They keep our online presence optimized and our website updated and functional. Their customer service has been very professional. We love our representative, Joy, she knows the industry, the company and capabilities. She listens and understands our needs. Our whole experience with HIBU has been very positive.

They do not warn you when an auto renewal is due and if you notice and call them to cancel, even four days in, they refuse. They then charge you for the whole month. For me it was a PPC campaign. I was on pause and had told the salesman that we were too busy to accept new leads and wanted to cancel the campaign. I let them talk me into pausing it. When it came time to come off of the final allowed pause I was charged for renewal. When I noticed months later, I called 4 days into the month I discovered it. I told them I wanted to cancel, I was told that I had to wait until the end of the month. I was charged for the whole month even though I had called on the fourth.

What an outstanding company and the results are REAL! We would not have had the patients in our door had it not been for HIBU. We are receiving many new patients that really enjoy social media and the results are from all ages and demographics. Thank you HIBU!! IT WORKS!!

Allan is working on my web design and advertise for a little over 6 months and double my sales since. Great service, efficient communication, highly recommend for business that wants more new customers. Fantastic company and very reliable with a reasonable prices. Jeff ** (owner) Evolution iron Works

Great job at explaining their services and service after the sale. Hibu has driven more customers to my business over time than any other platform, also has a great dashboard to track all 3 platforms they run for the company.

My Rep Joy and her Hibu Team has rocketed my firm to great internet prominence and an avalanche of new business opportunities. They work closely with us to reach to our target audience. Joy works tirelessly to give us feedback and ideas to refine our presence on the web. The return on our investment with Hibu is phenomenal.

I just recently decided my business needed a boost, and let me tell you…first day my website went live. 15 calls before noon and got commitment on 3, and still going strong. The boost that Steve ** gave my business is unbelievable. Money well spent. Not to mention Allison, she was so patient with me while I figured things out. Best move I ever made

Nikki is the hardest working and most caring. Nikki ** is a digital account manager for Hibu. Words can't describe how happy I am with her attention to detail and customer care! I just wanted to say out loud how happy I am with Hibu for hiring her and that I'm so thankful she was assigned to my account.

After struggling to find helpful or reliable marketing services, we are so pleased to have found Hibu and Dave **. We are delighted with our website, the increase in business, and the personal assistance we have received! We highly recommend!

Hibu was the worst business investment I've made so far. They were not helpful at all and I should have continued to create my ads myself because that's what I had to do using their service anyway. I was told that they were going to create and post the ads for me monthly but they used the same ad and pictures for months even though I submitted more photos.

The representative tells everything they will do for marketing, help, and not showing options of budget for digital marketing. They tell us in beginning they have all knowledge to do it. We want the way it should be. It takes so much time and billing they say after launching will start but it starts as soon as we sign the contract. Google connections they don't do it. It takes time and 2 months nothing happens. The representative goes away without replacing anyone who helps. Always says call support team. Till today I do not have a single customer through this marketing campaign. Social media campaign they are doing without social media connection? How it will work and charge for it in addition to displaying ads means without doing connections.

Zach ** was fabulous, very kind and warm and made me feel super comfortable to be able to call him whenever I needed something. I was not always happy with the people actually making my website, I did feel that it was at times thrown together and not very professionally done.

Mike ** with Pest Management Services Incorporated of Ashburn VA has provided us with great service for years. He is such a nice guy and we are always pleased with the pest control services every quarter. Thank you for the opportunity to rate this company.

Stacy was very good at helping me understand what your company can do for me. She worked with me for about a year before I decided to work with her. She was very understanding that I don't really get the online advertising. I hope this will help my business grow.

We are a small business that had a terrible experience with Hibu. We had a 6 month contract with Hibu for several services and tried to terminate our contract at the end of the 6 month period (with adequate notice as defined in the contract). The sales rep was pushy and would not assist with the termination until you were forced to watch a 6 minute video about how much they did for your company. Be sure you know what you are getting into and how to terminate your agreement. I would not recommend getting locked into their service agreement.

I just want to take the time, which is long overdue, to give a positive review for Don **. Don has been nothing but helpful with my website and his input on how I can better reach out to new customers. Don is very professional and knowledgeable. He is not pushy, but, when I have any questions or issues he is there for me. I appreciate everything he does. Thanks Don

Kyla is amazing to say the least. She is very professional but also very personable. It's like having a friend cheering on our business and helping us grow to our full potential. She knows the market, does her research where she needs to, and provides exactly what our company needs.

We hired a digital strategist on Thumbtack to later find out he is a sales rep for Hibu (when he already took our credit card info, and then connected our social media pages with Hibu) so we had no idea that we were “hiring” them. Our experience with Hibu has been terrible from the beginning, our Google my business got suspended when syncing it to their dashboard, and was suspended for a month, we’ve gotten maybe 2-3 calls from their google ads in 2 months (all from people that live 6 hrs from where we are based), no messages or comments on their Facebook ads and we are spending $1200 a month.

I have enjoyed great results and excellent customer service so far. I am excited to keep growing my clientele. Jamie has been so easy to work with every step of the way, making time to accommodate my schedule and thoroughly explaining all the processes. Thanks again!

When my rep Dennis walked into my shop almost 2 years ago, I didn't know this would be the start of something great. I'm a small business that repairs and replaces auto glass and was looking for more leads to keep my team busy and grow my business. The solutions that Dennis and Sharon proposed made immediate sense and I have been consistently getting 100+ phone calls/mo ever since. Great solution but even better service!

We purchased Hibu online Google advertising program for which we saw very little increased activity. My big complaint is they have a system to ask your customer to rate your company and services. The problem is they do not transfer over to Google automatically unless the customer presses a special Google button. So we have 4 new 5 star reviews that do not show up on Google and Hibu says they have no way to transfer the review if the customer doesn't hit the magic button. Google reviews are what matters in the internet world and having reviews on Hibu is good but these reviews should transfer automatically to Google especially with what Hibu is charging for their services.

Hibu will suck the life out of your small business. They don’t listen and only do what makes them money. (Useless search term words are cheap and easy to get results.) Old suits trying to make it in the 21st century. Don’t become a bar code in a giant fish bowl. There are too many qualified smaller companies. Don’t use Hibu.

Please attach my review here. She was so patient and polite and spent 60 minutes on a chat call for me. She corrected everything that another member told me I would have to wait 24-48hrs for correction and she just did it, absolutely amazing. She needs a raise. She has made me a customer for life.

We are very happy with all the services Hibu has provided us, from our website design to our internet advertising. Tom ** is a very thorough and supportive Account Manager. He always has new ideas to get our name out to our potential customers!

I have been very impressed with Dillon and the results he has achieved for me. Hibu has definitely put more customers at my door. I would highly recommend using the service if you want to increase your business. Alphagraffix Inc. Yukon, OK

Dylan and his team at Hibu have been instrumental in the success of my home service business. From the start they’ve been honest and upfront about what I need to do and what I don’t. Anyone looking for marketing should contact these guys, you won’t regret it!

My team and I worked with Dylan **. He absolutely knocked it out of the park! Very professional and knowledgeable. I'd recommend anyone who needs a clean and good looking website to work with them. They take the entire hassle of designing and managing a website out of the equation.