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About Hibu
Hibu provides integrated, custom digital marketing solutions for small to medium-sized businesses across the United States. Hibu creates interconnected digital marketing solutions that maximize your visibility on search engines, like Google, in voice search and on social media, like Facebook, to generate more clicks, call and leads. Hibu offers a complete line of digital products, so you can get everything you need to advertise your business online from a single partner.
Pros & Cons
Pros
- Custom marketing solutions
- Synchronized for better results
- Everything from a single provider
Cons
- Must request quote for pricing
- Multi-step process (not DIY)
Bottom Line
Hibu’s digital marketing solutions work as a single interconnected campaign to generate more clicks, call and leads. Hibu makes it easy for business owners to get everything they need to advertise their business online.
Hibu Reviews
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Bethany was very friendly, attentive, and helpful with my account concerns. I would recommend Hibu based on my experience with her! I consider it a bonus as I was already satisfied with the service I receive on a monthly basis.
Thank you so much for your feedback regarding Bethany! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Hired HIBU to run my ads for and I have a full trail of emails asking them that they need to run my ads in my own Google ads account and Facebook ads account. When I asked for reviews from previous clients, they pasted 3 review screenshots (probably fake) in their email and were not able to give me the link to any independent website. They immediately charged my card $10,0000 and hooked me into a contract for 6 months. Red flags started to appear on day# 1.
FACEBOOK AD - The "Facebook ad expert" they assigned to me by Hibu's project manager's own admission was the "lowest in the food chain". She literally clicked a few buttons here and there, dumped some stock photos in the ad and started running the ad. I was shocked by the incompetence of the ad copy. She even used a stock image (which I had only shown them as an example and clearly told them to not use it due to copyright issues). The ad was so bad that I could have hired a 5 year old and they would have done a better job, I promise. I complained to them and they quickly switched to defensive mode. Instead of admitting they have no idea how to run Facebook ads, they told me "we suggest you explore Google ads instead". I told them to immediately stop running the Facebook ads because I was shocked by their incompetence.
GOOGLE AD - They made some unauthorized changes to my Google profile which caused Google to suspend my profile and I am still struggling to get it unlocked. Although, the money was taken out on day one, the person assigned to run the Google ad for me did not do anything for the entire month. There was no communication and I had to keep pestering them for "status". The only clicks I have ever got from these ads are from SPAM BOTS. I still have an entire list of SPAM left by BOTs on the incompetent ads they created.
I blocked my card, but then came the constant harassing voicemails and a barrage of threatening emails claiming to sue me in court. How are these guys in business? How dare they try to rip people off like this? The amount of effort they are putting into threaten legal action, if they had just put it into doing the actual work I hired them to do, this situation wouldn't have arisen.
Thank you for bringing this to our attention, Nishant. We apologize for your recent purchase experience and would like to assist you. Someone from our team will be following up shortly to assist you with a resolution.
Ryan has been great through the whole process. He explained everything clearly and made sure I understood, always answers my calls with any questions I have and is very polite. I would highly recommend him and the company to anyone that is looking into online marketing!
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Great experience from start to finish. Focus on driving quality leads. Great working directly with a one-on-one rep, Tallen, who handles all of our concerns and has unbelievable response time. Any changes to our plan our to our site get processed within hours!
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
Stacy has been extremely helpful. She explained everything very well and I have seen my business grow in just a short period of time. She is very responsive to my calls and answers my questions in a timely manner. She is very knowledgeable about Hibu and how to use all the tools to help grow my business. I have worked with others in the company and did not have the same experience as I have had since working with Stacy. I highly recommend her as your hibu representative. I will definitely stay with hibu with Stacy in my corner.
Patrick ** and his team are amazing! If you want to get your business bumping in relevant and make more money than invest in HIBU absolutely! I own a tattoo studio, and business is booming, we are relevant on social media we are relevant on Google and Hibu. So many good reviews, so many people coming in saying they found us off of this site and our website, which is amazing by the way. Highly recommend. It takes money to make money. Definitely an investment worth your while
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
Jamie has continued to make sure we are getting the most for our money and time. Continuing to update us and our website to get the most out of it. We’re looking forward to growing our business and surpassing our goals year after year.
Thank you so much for your feedback regarding Jamie! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Got my ads in all the right places. Now my phone is ringing off the hook!! Great one-on-one staffing, creative ways to drive more customers to my business. And great way to spend my advertising dollars. I had so much fun today! I’m going to do it again tomorrow!! Thanks Hibu!!
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
HIBU and Nick ** have been great to work with. Nick is always punctual and very attentive to any concerns I may have. I am a small business and he works hard to get me the same quality of product as the large businesses have while keeping my budget in mind. Our recent webpage upgrade included the addition of Hibu taking over my online business listings management. Within the first week, Hibu was able to find items that were listed wrong for the past 6 years AND get them corrected. Something that I have been trying to get resolved with my previous OLM provider with no success. I am so pleased to work with Nick and his team and look forward to many more years with Hibu. Thank you.
HIBU has a great product. It was so easy to work with them. I am well pleased so far. I am looking forward to seeing how this is going to help my business. I would recommend HIBU to anyone trying to get their business going!!!
My painting company has been in business for 4 years now and I been looking for that marketing company who could really get me where I needed to go and Hibu marketing team has done a great job bringing in the leads all the way to the website developing. I’m very pleased with the ROI. But that’s not the most important aspect for me, what other marketing firms lack from my experience thus far is making the customer (myself) feel valued, not just another person dumping cash into marketing.
Well, Rachael over at Hibu does all that and above, you can feel how when I have a problem it becomes hers and she brings me a solution within hours, sometimes minutes. She has made us feel at home and valued here with Hibu and we’ll be using them for a long time. Also, I don’t want to forget but the reason I use Hibu in the first place is because one of my best friends who owns a glass company referred me to Hibu and of course Rachael took care of him on the customer service side and he was raving about them and I took his advice and Hibu has not failed.
We at Rainbow Garden in Urbana, are extremely appreciative for what Steve ** and Hibu has done for our business, but even more happier to have met and made a friend in Steve! Steve has always been extremely professional, but beyond that, has always cared about my family and I. Most partnering companies have reps that make sure your ads are up and running and that you've paid the bill. Very rarely contact you, unless they need something from you.
That's not the case with Steve. He'll call just to make sure we are ok. Stop by just to see if our business has picked up, and try to think of an idea to continue growing. But that's not all. He goes above and beyond the call of duty. For example, when he found out my parent's house was broken into, he'd call at least once a week to make sure we were all OK. Constantly asking if there was something he could do to help us. Trusting him with helping my business, has paid off beyond the business aspect. Not only have I found someone I can trust to help build my business, but have also gained a friend whom I'll call and invite to a family BBQ. We are very lucky to have partnered up with Steve and Hibu! But Hibu themselves are very fortunate to have had Steve with them for long. Extreme perfectionist, and a great friend!
Updated on 03/16/2022: Day 6 trying to cancel a product which it didn’t give me any profit at all and no solution to my case. I’m really disappointed with the service. Everyone that hires this company will only pay a monthly fee and not getting results. How they think that I’m going to have money to pay them if I’m not getting any costumer at all?? Don’t take any risks, they don’t care about the customers at all. They only care about the money they are receiving from you. I’m just trying to cancel a product which they’ve said that I’ll be getting customer. And I didn’t get ANY. The worse is paying $1287 per month for nothing.
Original: I’ve started with Hibu 2 months ago, in the beginning with their promises, I thought goddamn I gotta hire them, but I’ve never had any leads, for me don’t say it never, I’ve had three leads which it was fake numbers, I have tried to reach this costumer and never had success. It is a lot of waste of money. $1287 monthly with no return. I’m not getting any jobs at all from them. I have a remodeling company, which if they were doing their job right, I would have some leads for at least give out free estimates.
I’ve read some reviews prior to hire them and I noticed some bad reviews, but I was a hard head and still gave them a chance. So trust me don’t do the same mistake that I’ve done. Look for another company. I’m trying to cancel my subscription and they are throwing at me a 6 months contract and are saying the no ONE can cancel that, even tho the sales rep told me that I will receive leads. The most that I got is SPAM calls. I’m trying to help you guys out by writing this review. I’ve done my part. Don’t do the same mistake that I’ve made by hiring them. The only thing that I had is just headaches and literally throwing money down the drain with them. I am beyond disappointed with the service.
Thank you for taking the time to speak with me. As stated on our phone call you are not eligible for cancellation of your products at this time. The products are working as they should be and there was no error to adjust for. We are always happy to assist with changes. Product changes can be requested through Hibu Support @ 888-672-8990.
They have done a very good job with my website and getting me visible in the targeted areas. I have been working with nick through this process. There's been minor mistakes with some outsource parts of the process but a quick call and they get it corrected. I have been very satisfied with my experience with Hibu. Would highly recommend Hibu over some other companies I've used prior with decent design but little to no backend (SEO) effort. They offer all that's needed and follow through. Thank you!
I have to say I was reluctant to give Hibu a shot. My rep Steve ** is a driven individual especially given his many years with hibu some of us lose our passion not Steve! He listened and was key at the redesigning of our website, follows up with me personally all the time offering something new to try to drive more leads our way, goes over the numbers, and how to drive them higher. Since we started with hibu hits to our website are up 93%!
Kurt ** & Ron ** was just so positive, friendly, helpful, professional, and very knowledgeable. I would recommend either one & or Hibu to take care of any customer service & product knowledge that you might have. They both made the experience hassle and stress free. Kurt is a great person to have onboard to represent the Hibu company. Thanks for everything! Thank you, Granite City Interiors.
HIBU IS A SCAM. They take advantage of small businesses. They were very good at sales and getting us to join. Once we joined, the communication was awful and it took days to weeks to get a response. They also left my personal phone number on an AD and it hasn't been changed for weeks. Our entire website was completely changed without our permission. They do NOTHING to help, no one knows any answers and every person just redirects you to another department. The sales rep was very unprofessional and clearly did not value us as a client. They also don't let you cancel even though the service is awful.
Thank you for your understanding during our recent investigation regarding your Hibu advertising. We apologize for any inconvenience you may have experienced and are pleased to be able to resolve the matter in a mutually satisfactory manner.
We started working with Kyle ** and HIBU in December. Within two months we are showing up at the top of google listings. We have also had great customer service in all aspects. Our questions have always been answered quickly and thoroughly. Would highly recommend to any small business looking to increase their online presence.
Amazing representative. Always knowledgeable about new ways to market and promote our business. Great customer service. Great customer service from beginning to end of renewing our website. She was really informed and go the extra mile at every stage. I would highly recommend them.
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Kyle was amazing. Highly recommend her and Hibu. Her attention to detail and professionalism has been superb. She took the time to get us familiar with her company and had a presentation ready for us within fifteen minutes. After many phone calls and messages answering questions for us we were happy to make the choice to go with her and Hibu. Kyle has been great, and we are looking forward to seeing our completed website. Take a moment and give them a call.
Thank you so much for your feedback regarding Kyle! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Working with Hibu and our account representative, Kyla, has been such a pleasure. Kyla helps us with everything from general questions to implementing new ideas. If we've ever needed something, she doesn't stop until we have an answer for what we need. It's such a relief knowing that when we need to focus on our staff, building, or clients, Hibu is still taking care of our website and online advertising.
Thank you so much for your feedback regarding Kyla! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Taylor serves her customers with Hibu with complete professionalism and customer service. She always has a solution to a small Business owners' problems. Taylor always is prompt with assistance and always a pleasure to speak with - Taylor makes Hibu standout in excellence.
Thank you so much for your feedback regarding Taylor We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Since switching with Hibu just about a year ago we have had no issues at all and have boosted our company advertising. John ** has been amazing every step of the way helping us out every step of the way. He has made our transition very smooth and painless and would recommend Hibu to anyone.
Thank you so much for your feedback regarding John! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
My call for help was answered by Jacquie who listened and asked questions to help me with my website issues. She was professional, knowledgeable, diplomatic and expedient in helping me get my desired results. Thank you for your support! You made things easy.
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Steve has been Jeff ** advertising consultant for several years and since I've been Jeff's assistant I've worked with Steve. He has always brought us many opportunities to build Jeff's business and I appreciate that he truly cares. It's always a great pleasure to work with him and I look forward to our online advertising venture for 2022.
Thank you so much for your feedback regarding Steve! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Steve ** has had the best communication from day one. I highly recommend him to anyone thinking about a website and marketing. He has constantly kept in touch with us and made sure every need was done right. If you need marketing, call Steve **!
Thank you so much for your feedback regarding Steve! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
I signed up with Hibu last spring because I wanted to automate more of my business and free up some time from copywriting and setting campaigns. I was assured they would be fully taking over my FB ad sets and writing copy for my e-comm POD business. They promised results and promised to see positive increased engagement.
None of this turned out to be true, I wasted so much money on them and was locked into a 6-month contract. At one point a new manager on my account had called me to "check-in" and he had asked how everything was going, politely I expressed my concerns and experience with Hibu thus far and the disappointment in not seeing any ROI. I mentioned I would not be extending my contract and he hung up on me. I brushed that off and just decided to call back at the 6-month mark to cancel. I had thought everything was canceled but was still charged for 2 additional months, so I had to call again to cancel. Now it seems like we are all settled and canceled, but that was an additional $700 wasted after I had thought I canceled. Lame.
I did run a test on Etsy and Instagram with my own campaigns compared to Hibu on FB, and the results were much better than I was getting from Hibu. After looking through the ads they ran, the copy was garbage and there was no hook or CTA. Not sure who they are hiring or what their requirements are for their copywriters or social media managers, but it doesn't seem to be adequate. I have since run more ads on FB and in one month my ads outperformed theirs over the last 8 months.
Just to really drive this home, I would like to mention that I had been getting engagement and sales from my own FB ads prior, and since working with Hibu, I didn't make a single sale or get hardly any engagement from their posts. Maybe for other services, they are a good option, but for e-comm, they really don't have the expertise to follow up with the promises they make.
Dennis approached me earlier this year just like most of the phone calls I get from telemarketers, but Dennis came in to see me in person and when I found out what he does and that he was local it pushed me over the edge to start because marketing is something I always knew I had to do eventually and with the solution and price that Dennis presented me, it was hard to pass up. So far Dennis has set the right expectations with me and delivered on everything he has told me thus far. He helped me design a logo, took care of the website design and everything looks better than I could have ever imagined compared to what I had prior to partnering with Hibu. As a small business owner, these are the kind of things we value is a trusted partner to help us grow.
Thank you so much for your feedback regarding Dennis Pimentel! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Stacy has been fabulous to work with! She is easy to get in contact with and has been able to answer questions that I have had. Stacy was recommended to me by another healthcare facility, I am glad they did!
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Susan and her team are the best! They deliver excellent customer service every time. The enthusiasm, friendliness and professionalism we receive is always consistent! Susan is always willing and available to help us generate more volume and create new ideas for our business. She has been a huge part of our growth and we appreciate all her education when it comes to marketing and her awesome, creative ideas! Thank you Susan and the entire Hibu Team! We appreciate you!
-Wiz Plumbing
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Updated on 12/14/2021: Update to my previous review about HIBU. Someone at HIBU contacted me about my review on ConsumerAffairs, they have put my account under investigation. My ads, that I have pre-paid for, have been paused since last week. Still no answers ... DO NOT WORK WITH HIBU. Can't stress that enough.
Original Review: DO NOT do business with HIBU. Absolute SCAM. The sales person tells you complete lies after you ask VERY specific questions. Then after you've signed your contract (even though you don't realize you are signing a six month contract) all they do is offer their apologies. I am stuck paying them $300 a month and have had ZERO sales as a result. I'm pretty sure they aren't even running ads, they are just pocketing the money. 19 clicks in one month is a complete JOKE.
I wish I would have read other reviews before getting involved with them. They bill you at the beginning of your month and if you are even one minute late in paying, they WILL HARASS YOU DAILY with phone calls and emails. I'm paying for nothing but apologies NO sales. They should truly consider becoming a non-profit because I'm donating to their paychecks. That's about it ...
The most recent pause that you refer to was due to non-payment on your account. When payments are not received in time the advertising is paused until the payment is made to become current. On 12/08/21 a payment was made and your Social product was running.
I had the pleasure of working with Jen ** and I am happy to announce, she is the very best marketing specialist I have spoken to or worked with. As a lifelong master mason & the owner of Old Colony Masons, Quincy, Ma., I needed help with online marketing. After talking to an unlimited amount of marketing companies over the years, I finally found a true professional with Jen **. Jen is different than most digital marketers. She learned everything about the masonry contracting business before offering marketing advice to us. That was key in my opinion. How can a marketing company sell marketing without knowing you're business first?
What's most important to my businesses success she asked, driving people to my website or making the phone ring. "Making the phone ring", I replied. Jen certainly did that for us and a whole lot more. We now get people not only calling to schedule onsite estimates but customers scheduling through our online forms. Jen will help you to build an email database, the ability to sell without ever talking to your customer, she builds an easy method for customer to write testimonials & she will help you get reviews.
Jen increases your Google & Bing rankings quickly. We now are listed on top of search engines. I thought my website was great but Jen was able to upgrade that too and she made it interactive. My customers love that. She allows us to dictate our marketing budget, I dictate how much help we need with SEO, posts, blogs, analytics, etc. I'm no longer on a specific, made for everyone marketing plan. Jen set us up with helpful plug in's, she expanded our reach and she turned my already successful company into a booking machine.
If you think your marketing pro is doing a good job, call Jen **. She will surprise you with her knowledge, experience & her ability to grow a business. Jen is not a young kid trying to make their bones. She is a marketing master and she tailor builds a plan that will work for your individual business. Old Colony Masons highly recommends hiring Jen **. Let this incredible person take over your company's marketing and she will give you more than just a return on investment. She will literally grow your business from day one.
Since Randy has started our advertising I have listened to his recommendations/suggestions. I have seen 3-4 times the leads come in and we are very impressed with his due-diligence and long term history of customer service with our company, as well as paying attention to detail. Business has been off the charts the past 6 months and going forward we are increasing our advertising even more. Thanks for helping my business grow!
Comfort Zone AC and Heating, LLC
**
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
It is too bad that you can't leave less than a 1 star rating. Hibu is probably the worst company I have ever worked with. In the 6+ weeks we have been doing paid Google search with them we received 4 phone calls that cost us over $750 each. After bringing this to their attention I was told that they could optimize the program. If they were actually managing my campaign wouldn't they see that the program is not working. Why did I have to bring it to their attention? I am looking for a Marketing Partner and not a company that just bills me each month and results don't matter. The digital market is tough and have been taken advantage before.
I asked my rep and my rep's manager what percentage of my advertising budget actually goes to Google. When I called in to the toll free number I was told there NO FEE to manage my advertising because they get paid from Google. According to their Terms and Conditions this statement is FALSE as it clearly stated a percentage of what we pay them is allocated to their fee. When I asked my rep and his manager I was told that information is not available to them and above their pay grade. I have seen online and told by others that their fee is 50% of my budget to manage the campaign.
Nowhere on the agreement is the management fee listed to run my Google Ad Words. I have been talking with other REPUTABLE agencies and we would pay Google directly on our own account and pay them an agreed upon amount to manage the advertising. I have been quoted anywhere from 12-33% which is transparent and something that Hibu does not care about. If you are looking to flush your money down the toilet Hibu is your company. If you are looking for results it won't be coming from Hibu. BUYER BEWARE!
We have made several attempts to contact you to review your advertising concern that was first brought to our attention 11/11/21. Please call Hibu Customer Service within the next 3 business days. If we don't hear from you, we will assume the concern has been resolved and we will close our investigation.
Steven ** with Mark did a fantastic job replacing toilet, clean drainage lines and flushing hot water tank. Would highly recommend to anyone. Have used Duncan Plumbing Solutions several times with great results. Always on time and pleasant to work with.
**BUYER BEWARE- ** Hiring Hibu for their web services has been my biggest mistake for my business yet. The business model is 3-fold: DISPLAY/SEARCH/REPUTATION. The promises of support and customer care were overpromised and under-delivered! Their Dashboard provides "measurable metrics" but their program and internet intelligence has done absolutely nothing for my business, yet they still continue to get paid.
I have spoken with my sales rep, his boss and the corporate cancellation line on numerous occasions and it's a run-around that reminds me of a "6-month contract." "Just give it a little more time" is a common statement that I have heard from this vendor; it's been over two months and they continue to state they are going to try new things and do this and that- yet nothing changes.
In summary, Hibu is the only winner here. Instead of standing behind their product and earning their money, they threaten collections after a failed partnership. In hindsight, I now look over the reviews of potential companies and wish I had done my research on HIBU before going under contract with them because I have found too many negative reviews to count! Do yourself a favor and stay far away from Hibu.
We are sorry we weren’t able to resolve your concern, but thank you for your time on our attempt to come to a mutual resolution.
HIBU has been wonderful to work with. They keep our online presence optimized and our website updated and functional. Their customer service has been very professional. We love our representative, Joy, she knows the industry, the company and capabilities. She listens and understands our needs. Our whole experience with HIBU has been very positive.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
They do not warn you when an auto renewal is due and if you notice and call them to cancel, even four days in, they refuse. They then charge you for the whole month. For me it was a PPC campaign. I was on pause and had told the salesman that we were too busy to accept new leads and wanted to cancel the campaign. I let them talk me into pausing it. When it came time to come off of the final allowed pause I was charged for renewal. When I noticed months later, I called 4 days into the month I discovered it. I told them I wanted to cancel, I was told that I had to wait until the end of the month. I was charged for the whole month even though I had called on the fourth.
Additionally, they had sent emails reminding me that the pause was coming to an end and asked if I wanted to remain on pause. I did and responded. I did not receive an email asking if I wanted to go active at the end of the final allowed pause. I recommend you stay away from a company that operates this way. If you do go with them and want to pause your campaign, I highly recommend you cancel it when you don't need it and start it up again when you need it.
What an outstanding company and the results are REAL! We would not have had the patients in our door had it not been for HIBU. We are receiving many new patients that really enjoy social media and the results are from all ages and demographics. Thank you HIBU!! IT WORKS!!
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
Allan is working on my web design and advertise for a little over 6 months and double my sales since. Great service, efficient communication, highly recommend for business that wants more new customers. Fantastic company and very reliable with a reasonable prices. Jeff ** (owner) Evolution iron Works
Great job at explaining their services and service after the sale. Hibu has driven more customers to my business over time than any other platform, also has a great dashboard to track all 3 platforms they run for the company.
My Rep Joy and her Hibu Team has rocketed my firm to great internet prominence and an avalanche of new business opportunities. They work closely with us to reach to our target audience. Joy works tirelessly to give us feedback and ideas to refine our presence on the web. The return on our investment with Hibu is phenomenal.
I just recently decided my business needed a boost, and let me tell you…first day my website went live. 15 calls before noon and got commitment on 3, and still going strong. The boost that Steve ** gave my business is unbelievable. Money well spent. Not to mention Allison, she was so patient with me while I figured things out. Best move I ever made
Nikki is the hardest working and most caring. Nikki ** is a digital account manager for Hibu. Words can't describe how happy I am with her attention to detail and customer care! I just wanted to say out loud how happy I am with Hibu for hiring her and that I'm so thankful she was assigned to my account.
After struggling to find helpful or reliable marketing services, we are so pleased to have found Hibu and Dave **. We are delighted with our website, the increase in business, and the personal assistance we have received! We highly recommend!
Hibu was the worst business investment I've made so far. They were not helpful at all and I should have continued to create my ads myself because that's what I had to do using their service anyway. I was told that they were going to create and post the ads for me monthly but they used the same ad and pictures for months even though I submitted more photos.
Thank you for your feedback. I have checked your dashboard and the testing focus was being changed each month. The testing focus can be ad copy, images, or call to action. The product is working correctly and the ad performance is exceeding the estimated clicks of the program. We are happy to assist with any changes that you would like made, you would just need to contact our Support team. We have attempted to reach you over the phone and via email several times, but have not heard back. Please call us at 877-899-1228 if you would like to make changes or have any further questions.
The representative tells everything they will do for marketing, help, and not showing options of budget for digital marketing. They tell us in beginning they have all knowledge to do it. We want the way it should be. It takes so much time and billing they say after launching will start but it starts as soon as we sign the contract. Google connections they don't do it. It takes time and 2 months nothing happens. The representative goes away without replacing anyone who helps. Always says call support team. Till today I do not have a single customer through this marketing campaign. Social media campaign they are doing without social media connection? How it will work and charge for it in addition to displaying ads means without doing connections.
They try to do marketing. Says will try this one then it did not work then try another one or ask for an increased budget. This company should know where it works in what type of budget. They don't start from a lower budget at all. If you hold the payment they suspend the marketing even after showing the proof of payments. I am spending more time and money than before doing marketing then work myself. This is a waste of money not giving results as the money we pay them. I will never recommend them at all. In this pandemic, I thought I will get my business back on track as they promised but says the contract only will change it but not allows to change it. I have paid payment but not resolving yet. My reviews do not shows on Google to know more people. Why it should not share with it automatically?
Zach ** was fabulous, very kind and warm and made me feel super comfortable to be able to call him whenever I needed something. I was not always happy with the people actually making my website, I did feel that it was at times thrown together and not very professionally done.
Thank you so much for the awesome review! It really does mean a lot. We are sorry to hear of your concerns with your website. Our Website Support Team can be reached at 877 237 6120 for changes and questions Monday to Friday from 7:00am-10:00pm and Saturday from 7:00am -5:00pm. Don't hesitate to let us know if you need anything from us in the future.
Mike ** with Pest Management Services Incorporated of Ashburn VA has provided us with great service for years. He is such a nice guy and we are always pleased with the pest control services every quarter. Thank you for the opportunity to rate this company.
Stacy was very good at helping me understand what your company can do for me. She worked with me for about a year before I decided to work with her. She was very understanding that I don't really get the online advertising. I hope this will help my business grow.
Thank you so much for the positive review! When you’re happy, we’re happy! Hope you have a great day!
We are a small business that had a terrible experience with Hibu. We had a 6 month contract with Hibu for several services and tried to terminate our contract at the end of the 6 month period (with adequate notice as defined in the contract). The sales rep was pushy and would not assist with the termination until you were forced to watch a 6 minute video about how much they did for your company. Be sure you know what you are getting into and how to terminate your agreement. I would not recommend getting locked into their service agreement.
We are sorry that you were not satisfied with our service during your request for cancellation. I researched your account and found that upon your request to cancel your sales representative offered to set up a meeting in person or Zoom to assist with the cancellation process. There was no response to the request to set up a meeting. Sales then emailed a video with the subject line "Susong Dermatology's Please watch before Canceling- Instructions Included!". This video included the phone number to our cancellations team and it was advised that you would needed to call the number provided in the video to request cancellation. I show on 07/14/2021 you did call in and request cancellation and your products are now set up for cancellation.
I just want to take the time, which is long overdue, to give a positive review for Don **. Don has been nothing but helpful with my website and his input on how I can better reach out to new customers. Don is very professional and knowledgeable. He is not pushy, but, when I have any questions or issues he is there for me. I appreciate everything he does. Thanks Don
Kyla is amazing to say the least. She is very professional but also very personable. It's like having a friend cheering on our business and helping us grow to our full potential. She knows the market, does her research where she needs to, and provides exactly what our company needs.
We hired a digital strategist on Thumbtack to later find out he is a sales rep for Hibu (when he already took our credit card info, and then connected our social media pages with Hibu) so we had no idea that we were “hiring” them. Our experience with Hibu has been terrible from the beginning, our Google my business got suspended when syncing it to their dashboard, and was suspended for a month, we’ve gotten maybe 2-3 calls from their google ads in 2 months (all from people that live 6 hrs from where we are based), no messages or comments on their Facebook ads and we are spending $1200 a month.
Our Facebook ads were down for 1-2 weeks, then it was finally up and it was the wrong ad. Been trying to cancel but the company says the sales rep and his manager have to cancel it and then they state they can’t cancel it, so basically nobody is able to. But somehow they are all able to set the payment account? If we were getting ANY type of results we would be okay with spending that amount of money but with no results, no customer service, and no help. Don’t make the same mistake we did, DO NOT HIRE THEM.
I have enjoyed great results and excellent customer service so far. I am excited to keep growing my clientele. Jamie has been so easy to work with every step of the way, making time to accommodate my schedule and thoroughly explaining all the processes. Thanks again!
When my rep Dennis walked into my shop almost 2 years ago, I didn't know this would be the start of something great. I'm a small business that repairs and replaces auto glass and was looking for more leads to keep my team busy and grow my business. The solutions that Dennis and Sharon proposed made immediate sense and I have been consistently getting 100+ phone calls/mo ever since. Great solution but even better service!
We purchased Hibu online Google advertising program for which we saw very little increased activity. My big complaint is they have a system to ask your customer to rate your company and services. The problem is they do not transfer over to Google automatically unless the customer presses a special Google button. So we have 4 new 5 star reviews that do not show up on Google and Hibu says they have no way to transfer the review if the customer doesn't hit the magic button. Google reviews are what matters in the internet world and having reviews on Hibu is good but these reviews should transfer automatically to Google especially with what Hibu is charging for their services.
Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation.
Hibu will suck the life out of your small business. They don’t listen and only do what makes them money. (Useless search term words are cheap and easy to get results.) Old suits trying to make it in the 21st century. Don’t become a bar code in a giant fish bowl. There are too many qualified smaller companies. Don’t use Hibu.
We have made several attempts to contact you to review your advertising concern that was first brought to our attention 6/28/21. Please call Hibu Customer Service within the next 3 business days. If we don't hear from you, we will assume the concern has been resolved and we will close our investigation.
Please attach my review here. She was so patient and polite and spent 60 minutes on a chat call for me. She corrected everything that another member told me I would have to wait 24-48hrs for correction and she just did it, absolutely amazing. She needs a raise. She has made me a customer for life.
We are very happy with all the services Hibu has provided us, from our website design to our internet advertising. Tom ** is a very thorough and supportive Account Manager. He always has new ideas to get our name out to our potential customers!
I have been very impressed with Dillon and the results he has achieved for me. Hibu has definitely put more customers at my door. I would highly recommend using the service if you want to increase your business. Alphagraffix Inc. Yukon, OK
Dylan and his team at Hibu have been instrumental in the success of my home service business. From the start they’ve been honest and upfront about what I need to do and what I don’t. Anyone looking for marketing should contact these guys, you won’t regret it!
My team and I worked with Dylan **. He absolutely knocked it out of the park! Very professional and knowledgeable. I'd recommend anyone who needs a clean and good looking website to work with them. They take the entire hassle of designing and managing a website out of the equation.
Alan is the absolute man! We couldn't be happier!! The implementation was IMMEDIATE and the results were as well. Alan and HIBU are key strategic additions which enable my small business to succeed and grow!! Couldn't recommend anyone better! If you're a small business owner and making your digital presence with the help of HIBU and Alan.
I have had some bad experiences with other marketing companies. So when Randy came to talk to me I was not ready to try someone new. I have been with HIBU now for only a month and it has been the best month ever. I have got so many request for services and Randy has done everything he told me he would. I will definitely be using them for a long time.
Tom ** is an amazing liaison for Hibu. He is quick, courteous and knowledgeable. I can call Tom with any question and or service needed. Most times he has taken care of the request before we hang-up. He really knows what he is doing which is great, since I know so little about websites, Facebook and the world of cyber-commerce.
Cory ** Has done an awesome job in helping me with advertising needs through Hibu. When designing my website he helped me decide my website name, and how many pages I should have and pointed me in the right direction with other information online regarding my business. He has definitely been an asset for my growing company! I high recommend!
Very pleased. Stacy has gone the extra mile to help me out. She took the extra time to help me out with setting every thing up. She was also patient with me because I don't have the time always to get it done in a timely manner.
Michael ** is one of the most helpful and knowledgeable marketing consultant!! He helped us with our HIBU account and went above and beyond to support us. This has been a great company to work with. I love our website and the care everyone takes to make it look amazing!!
Michael Long has been an excellent account manager and has followed up with us frequently during our marketing campaign adjusting our strategy as needed. He is kind, friendly, knowledgeable, attentive. Helped us get a nice website and marketing campaign together very quickly. I highly recommend his services!
Patrick is a beast in every way. I have loved how he has handled our needs and put a high level of thought and effort into a plan for us that leads to a long term stream of steady customers. Thanks Patrick!
They said it'd take a month or two before we really started seeing results which is typical. But 2 weeks in and people are submitting their info 5-7/day wanting services. They've gotten our SEO optimized so fast it's crazy. And I'm SUPER skeptical of all this SEO stuff, but they actually are worth the money.
Thank you so much for your feedback regarding Patrick! We’ll send this on to him, we’re sure he’ll be glad to know. Have a great day!
HIBU has been great! Cory has been tremendous with everything he does! Couldn't be happier! They have increased my presence online and through social media 10x and everything they do turns out great! They are highly recommended and you should sign up today!
Tom ** has been great to work with. He's very thorough and looks out for his customers. I would definitely recommend him to friends knowing they would also be dealing with a true professional. Thank you, Tom and we look forward to a continued business relationship.
Dave H., With Hibu has been amazing to work with. He helped us put together a marketing plan that has been very effective. I receive regular calls from Dave always asking “Is there you need, are you happy with the results”. Very impressed with Dave and the team at Hibu.
Dave has been a pleasure to work with and he is good at what he does. He has a lot of insight, Very dependable and professional. I would highly recommend Him to anyone that would like a job well done. Thanks for all your help!
Tom ** has helped me for many years promoting my psychotherapy business in Northern Illinois. He has helped me greatly with my internet marketing and website. His knowledge and dedication have benefitted me significantly. Hibu has proven to be a good investment of my time and marketing dollars.
Dave has done an excellent job with our website and Google optimization. Has brought in bunch of business for us. Has helped a done keeping us busy and helping build our report with the community. Dave at HIBU does great work.
Thank you so much for your feedback regarding Dave! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Great guy and great results. Been with many advertising companies over the years and haven’t had anywhere near the results out of any of them compared to Dave with Hibu. Nice to be able to sit down and talk to an actual person face to face that WANTS to help grow our business. Wouldn’t use anybody else!
In our extremely competitive and constantly changing industry, I am beyond grateful to work with a company of HIBU's caliber. We could not compete in the digital space without the assistance of HIBU and my extremely helpful representative, Dave **! He has dedicated his time and knowledge to help us choose the proper products, budget, and campaign strategies to strengthen our online presence, while still being able to keep our preferred placement in the print Yellow Pages as we still reach many of our customers that way. We are extremely satisfied and HIGHLY RECOMMEND HIBU, especially if you are fortunate enough to work with Dave **!
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
I've been working with Dave ** for years now, I have 2 accounts with you and he goes above and beyond to make sure that I am completely satisfied. He is very knowledgeable and I have full trust in him. I have recommended him to some of my friends, I am very pleased.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
Dave and his team at Hibu have been great to work with! I appreciate having someone local that can meet with me in person, understand our business, and help develop appropriate strategies. Happy we found them.
The team was very professional and understood we have limited time to meet due to the fact we are trying to gain customers and grow as a company. They showed us the way forward and are delivering on their promises.
Thank you so much for the positive review! When you’re happy, we’re happy! Hope you have a great day!
I am so glad to have him. He is very professional and he really cares about his clients and listens to their concerns. He even makes changes for me and has figured out a way to embed my scheduling software into my website. Thanks Allan ** for putting in your time on building my website.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!
Joy is an absolute pleasure to work with. I was introduced to Joy by Dr. ** of Stronglife Chiropractic. Joy is always good about asking great questions to get an idea of how to best make Hibu’s service work for me. I recently had my website done and couldn’t be happier. She is always very responsive to any questions that you may have as well. Top notch all the way.
Thank you so much for your feedback regarding Joy! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Stacy ** did a very good job at getting us going with our new and improved website. Very informative and detailed explanations about changing things and becoming more present in our area. We are impressed. She came to our office as soon as possible to help us with changes and made us feel at ease with working with HIBU.
Thank you so much for your feedback regarding Stacey Eymer! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
I would like to take this opportunity to applaud my Sales Rep. Allan **. He has been super responsive to my needs. I needed help transferring my domain name and e-mails over and he seamlessly helped set it all up. When I need a change for my website or Google program, he makes the change immediately or within the hour. I can not be more pleased with the service I receive. The results are pretty great too! I am very happy and would recommend Allan to anyone looking for marketing assistance. Thanks again. Nick
Kyla did a great job with customer service and thoroughly explained the whole process on building the website and how to use dashboard getting us more reviews and what we need to do moving forward. Great work Hibu team.
Thank Hibu and Steve ** for all you have done for us at Dk Tanks & Culverts. Your service and attention to detail is second to none. We have seen a huge boost to our business and or new customer conversion rate has increased dramatically. Steve has been invaluable as a customer rep. We can always count on Steve to help resolve any issue as well as offer his expertise as we have grown in our partnership. Any business, small or large could benefit from Hibu. Thank you for all you do.
Thank you so much for your feedback regarding Steve Cox! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
I love working with HIBU because of the people that I am working with now. Kristin and Tanner because they are great people and they know so much about websites and marketing and they are willing to share all their ideas with me to benefit me and help make my company a success. I would definitely recommend.
I'm very happy with Matt being my contact for Hibu. There isn't a question he doesn't get answered for me and we tackle every problem. Things have been great. Thank you Matt. We have been doing business with Matt for more than a few years and each year things get better and better.
Kelly ** is great. Helped me with my advertising and grow my business during the pandemic..Always there, very professional and kind. I totally recommend him to my friends. We did the meeting by Zoom call, was a easy process. 5 stars.
Patrick has been great to work with. Great attitude and does an awesome job communicating. He looks after our account so I don't have to. I would definitely recommend him to anyone looking for an online presence.
I would highly recommend Don ** to anyone looking to update their website or do from the ground up website or marketing campaign. He's professional, honest, and knows how to get things done. What impressed me is he didn't try to sell me on anything. He just explained cost and benefits. He always responded to questions. Even on the weekend. Thanks again, Don
Barbara ** is very efficient contact. She helped me set up my new account and answered all my questions. She's easy to contact and work with in discussing my needs for my advertising plan. I own a jewelry store and have specific needs that she was able to fulfill for me
Helping us grow economically, with little effort. THANKS. It has been wonderful to have the HIBU organization helping with the marketing to grow and prosper. Looking forward to many more years of working together and continued growth. A+ A+ A+
Patrick ** is awesome! From explaining things thoroughly to staying on top of the entire experience, he takes care of me and my business. Highly recommend! I was doubtful of Google Ads and having someone else run them, but after talking to Patrick, seeing what they do on the back end, it was a no brainer.
Thank you so much for your feedback regarding Patrick! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Chris was very attentive to my needs. When questions came up about the design he sat with me and sifted through the details. I was left very satisfied. I would recommend him to any of my colleagues who were looking in this market.
I had a concept of a very particular website design. I wanted something interactive, engaging, and informative. Hibu achieved exactly what I was looking for. I can’t wait for my clients to view my new ad campaign. Hibu made everything precise and offered me the finest knowledgeable staff to work with.
I highly recommend both Alan and Hibu as a company, they delivered on their promises and everything they said they would. We use them for our websites and review program and it all works perfectly. Great company, great outfit and we look forward to using them more in the future.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!
Our rep Patrick at Hibu had made our experience a positive one from the beginning. I have given the 5 star as a reflection of Patrick’s work ethic and diligence towards our campaign. This is the only reason we are with Hibu as the design work/quality needs improvement. Hibu as a whole should work on the quality of its ad designs and content creation.
We have worked with Chris in the past and even with other companies and he really does a great job by his clients despite challenges in the design departments that arose. Our business benefits from him being involved on our account.
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
HIBU has made it so easy taking care of so many things for me on our office social media. They also let me make changes to our website - which is easy to do but, if I don't feel I can handle it they make it easy for me to ask their team to make the changes.
We couldn't be more thankful for what Patrick has brought to our team. It's clear that to be a competitive business, you need to have a great website, online presence, timely and effective ads, etc. Patrick handles all aspects of our marketing for us and we have been thrilled with the results. Not only has our business grown to the point of opening a second office in a new territory in less than a year, we have more time to focus on training the team and analyzing where the business can improve. I also like that he's local and easy to reach, if we have questions or want to make any adjustments, he's quick to meet with me and/or make changes. I'd highly recommend Patrick and am happy to be a reference for his great work!
We have received a lot of business with Hibu working with getting our website up and running and looking great! Not to mention our rep. Barbara ** has been great with keeping in touch and checking in and keeping us on track. We absolutely love her!
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
As a small business owner, I have found Hibu to be extremely helpful in website and advertising management which takes one more thing off my plate. My account executive Jamie takes time to ensure my brand is accurately represented and stays in constant communication to make sure everything is working well for me. I highly recommend Hibu and appreciate the time that Jamie puts in to help my business!
We've been with HIBU for many years. For the most part it is because of Christy, our rep. ALWAYS giving us GREAT advice to keep current & fresh. She has spent so much time assisting us & educating us about new products & how it all assists our business! She always has time for us, answers all our many questions patiently, so kind & truly is a pro! Yes, she may be "doing her job", but she GIVES 110% of her time & expertise. Thank you Christy for being an intricate TEAM member for HIBU!!!
Thank you so much for your feedback regarding Christy Gilligan! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Almost anyone who works in marketing can appreciate this type of help!! Hibu's - Tom ** is a true partner and provides exemplary support for your marketing/website. Tell him what you envision and he will do everything he can to bring it to life. Tom is the calm in the storm of your marketing "to-do" list. We are incredibly grateful that he is a part of our team! If you provide him with an image or an idea he will make it work. He truly enjoys problem-solving and does an excellent job at it! Thank you!
Thank you so much for your feedback regarding Tom Brown! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
I have been working with Greg for 15 years and he has never once been pushy or dishonest. He has even recommended other advertising that his company could not provide and is simply out for my best interest. I believe he is out for everyone else's best interest as well. The results from my Google ads have been nothing short of phenomenal. I would recommend Hibu to anyone.
Thank you so much for your feedback regarding Gregory Newhall! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Consistently pleased. Hibu has allowed my sales to grow tremendously. Thank you Hibu. Look forward to what the future holds. My webpage is very descriptive and inviting. I’ve looked at other options, but nothing compares to the Hibu service. Thank again HIBU.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!
Miranda has been so great in helping me grow my online presence. I have had so much success with Hibu. I love my website, and I have had new customers come in saying they found me on google which had never happened before. Miranda always explains the numbers to me and gives me new ideas for my business. I know she really cares about my success. I would recommend Hibu and Miranda to anyone.
Thank you so much for your feedback regarding Miranda Moe! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
I have worked with Diane ** and Hibu for many years, with excellent results. I highly recommend both! As advertising has become digital, Diane has been a valuable resource in implementing the necessary changes to keep our campaign effective and competitive. I have strong confidence in her.
Although my overall experience has not been seamless, my interactions with Marley have been. Her level of accessibility is phenomenal and I always feel heard and supported by her. When issues have come up, she is always quick to address them so that I don’t have to spend time that I don’t have dealing with them. She has made it an overall great experience for me.
Highly recommend HIBU. Our website needed upgrading and it was a great experience. Any questions and they are right there to help. Had a issue the other day that was not caused by them but they were right there helping with a workaround to the problem.
This review is in regards to working with Kelly ** our Hibu representative. I am not able to manage a website since our landscaping business is so busy, but having a website is important. Kelly is on call and can make adjustments via text and email just by sending quick messages and photos. Makes it possible to change my website how I want it on the fly when I do have a few spare moments. Highly recommend.
Thank you so much for the positive review! When you’re happy, we’re happy! Hope you have a great day!
Pete helped me where others had failed to build a great marketable website. He also helped me to create a great local presence with his Google advertising. I would recommend Pete to any and everyone. Please don't just take my word for it, reach out and see for yourself.
I would highly recommend Jamie **. She is a pleasure and my website has never looked so great. Jamie is very responsible and provides excellent service. When I call her she responds right away. I am very pleased with my website.
We’re thrilled you’ve had a positive experience! Thank you so much for sharing! Have a great day!
Our rep Sue ** has been wonderful. Certainly devoted lots of time and attention to our campaign and advertising needs. Our budget has grown through the years and she has given us the necessary personal attention and aided our growth.
It is always refreshing to deal with Susan. It is her ability to be straightforward and to the point without being up sold or pressure. The attention to detail and ability to focus on the specific needs tailored to the Pawn industry makes her a great asset. ????
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.
We enjoy working with Don. He sees to it that all our requests for changes to our website are modified almost instantly and always keeps us informed to the ever changing world of advertising. He recognizes that small business are different and customizes a plan to fit your needs.
Susan is awesome. If I ever have a need she is always there to help. Hibu does a great job on running my website, it’s plug and play and one less thing that I have to worry about on day to day process. I would definitely recommend Susan and Hibu.
We appreciate our rep Tom **. He's quick to respond to concerns that we have and makes great suggestions to optimizing our website and making sure we are viewable and optimized our searchability to the people that need our services. We appreciate his dedication to making sure we are happy.
Kelly has been great with walking us through the process of building our website and getting us going with google and linking everything together to build our brand. Also, he is very knowledgeable in this area and really cares about growing our business to try and reach new customers through web marketing. He is a pleasure to work with and always responds to any concerns or questions we have. He is local and always stops by to make sure we understand the web marketing and everything that goes on behind the scenes as well. Kelly is very friendly, polite and great to work with.
Thank you so much for the kind message! We appreciate it!
Working with Randy has been exceptional! Our business has made unbelievable progress from the start of the partnership between us. There's a lot of inauthentic 'digital marketing solutions' out there - Hibu & Randy are not one of them. This is the real deal. If there is any place to flex your marketing budget it is with Randy helping you get on the internet map!
Dimas has provided exceptional service to our law firm for years. He always makes himself available when we need him, no matter what our request. It is obvious that he really cares about what's best for our business. I would highly recommend him!
Hibu is a breath of fresh air! Competitive pricing, attention to detail and finally Kelly **, our account executive who listened to our specific marketing needs, developed a plan and delivered as promised. I am pleased with the early results and increased activity on our site.
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Please have a great day!
Susan has been very helpful and will go over the top for you when needed. She’s always helpful and gets things done when I call or text her. I’ve signed up 2 of my other companies and have also had several friends sign up. The only thing I think Hibu should do is offer a referral or discount when having other people sign up or if you have multiple companies signed up with them.
Thank you so much for your feedback regarding Susan! We’ll send this on to her, we’re sure she’ll be glad to know. Have a great day!
We started using Hibu in Oct. 2020! Patrick ** is over our Account!! Our Online Activity and Website has been amazing!! Our sales have grown even in a pandemic!!! Patrick is professional and knows what he is doing for sure!! He is always prompt to help with any questions or changes and has given us so much helpful information that is definitely helping our business grow!! Thank you hibu and Patrick you are a rock star in our book!!
Pete M. is our local rep in Massachusetts and is great with communication. He's responsive to our requests and gives us updates routinely. We value customer service and it's paramount that we have a rep who is communicative and available. Their services are costly however, they do help our business to continue to thrive.
Thank you so much for the kind message! We appreciate it!
I called in to look up past invoices & to get us set up with paperless billing. Kurt helped me with both & made my day go so much better. I had just had an awful experience with another customer service for another company. It was a breath of fresh air to speak with Kurt!
As a new business owner you are faced with many decisions that can have a positive or negative impact on your business. We hesitated for a long time to hire a company to build our website. When we found HIBU through-Patricia, we knew they were the ones. Patricia guided us through the whole process from day one and she continues to be there for anything that comes up. Her knowledge, promptness, and kind have taken a load of stress off our shoulders when it comes to keeping our website updated and our marketing effective. Give HIBU a try, you won't regret it!
Couldn't believe how easy it was... 2 weeks ago I needed a new site. They interviewed me for an hour and sent me something so professional that I barely had to make any changes. The rep Greg was also there to help with the interview and also came back again when I got my proof to make things even easier.. Very helpful and customer service oriented. Low setup fee for something this state of the art.
We've been happy with Hibu over 6 years. Patricia, our Rep, keeps us informed and reviews our programs with us to help us make informed decisions on any new goals we have. I highly recommend Hibu if you want a Local, knowledgeable Marketing Partner!
All I can say is, the dashboard is nice, but the numbers are useless. Over 100 clicks to my site in from digital ads and clicks from my search campaign, 16 calls which more than half are completely bogus. People calling from other areas outside of my service range. Calling asking for companies. I’ve spent more money than I’ve made with this marketing. I sent emails in regards to how I feel about the marketing performance, sales rep offers more broken promises. So I called to see if I could just pay in advance and be done with the six month contract. They said someone will call you. Never did! No one has called me since I’ve made that phone call.
Started with HIBU about a month ago. Was very skeptical at first, since I just started my business in the summer of 2020. Having very little knowledge of advertising, I did what I could on my own. It had ok results. So I thought, let’s go with the experts, but I was wrong! $950 a month for marketing, and I’m a fairly new business, and I haven’t made a fraction of that back!
Thanks Melisha for coming to my rescue when my current digital company decided to close their doors. You came highly recommended. The website looked amazing and you made the transition easy. I look forward to growing my swimming pool installation and landscaping business with your help!
Thank you so much for your feedback regarding Melisha! We’ll send this on to them, we’re sure they’ll be glad to know. Have a great day!
Steven ** has been a pleasure to work with. He has been very helpful and is always quick to respond. He takes an interest in how my business is performing and provides ideas and new resources. I have seen positive results with Steve and Hibu. Highly recommended!
Steve is always available to make changes and answer any questions that I might have! And he is always great and easy to work with! The individualized marketing plans have done great things for our business and we would recommend to anybody.
Absolutely worthless. No increase in calls, or sales... Was told I could cancel after six months...now it is 12 months... Don't waste your time or money... You get no service, just an automated original setup that is not explained nor tweaked.
Our website works! Our customers tell us how they checked out our website and didn't realize everything our company does. In this day and age everyone searches for what they need on the internet. We have definitely picked up new clients thanks to our website!
I recently rebranded my company at the beginning of 2021 and was skeptical about getting traction in my new niche right away. Usually from my experience it takes 3-8 months to become established in any given market. Working with Tom and HIBU, however changed that. Since the rebrand in January of this year, it is now early February and I am booked out to early April. Not only that, but I am netting a 150% increase in profits due to the high quality leads I am getting! The service is phenomenal and I couldn’t recommend these guys enough.
Great appearance and functions are pretty easy to use. It would be nice if it was more SO friendly for us to work on that. I really like the look and link navigation of my website. Please keep improving on it, I like what I see up to now.