Hibu

Kurt ** & Ron ** was just so positive, friendly, helpful, professional, and very knowledgeable. I would recommend either one & or Hibu to take care of any customer service & product knowledge that you might have. They both made the experience hassle and stress free. Kurt is a great person to have onboard to represent the Hibu company. Thanks for everything! Thank you, Granite City Interiors.

HIBU IS A SCAM. They take advantage of small businesses. They were very good at sales and getting us to join. Once we joined, the communication was awful and it took days to weeks to get a response. They also left my personal phone number on an AD and it hasn't been changed for weeks. Our entire website was completely changed without our permission. They do NOTHING to help, no one knows any answers and every person just redirects you to another department. The sales rep was very unprofessional and clearly did not value us as a client. They also don't let you cancel even though the service is awful.

We started working with Kyle ** and HIBU in December. Within two months we are showing up at the top of google listings. We have also had great customer service in all aspects. Our questions have always been answered quickly and thoroughly. Would highly recommend to any small business looking to increase their online presence.

Amazing representative. Always knowledgeable about new ways to market and promote our business. Great customer service. Great customer service from beginning to end of renewing our website. She was really informed and go the extra mile at every stage. I would highly recommend them.

Kyle was amazing. Highly recommend her and Hibu. Her attention to detail and professionalism has been superb. She took the time to get us familiar with her company and had a presentation ready for us within fifteen minutes. After many phone calls and messages answering questions for us we were happy to make the choice to go with her and Hibu. Kyle has been great, and we are looking forward to seeing our completed website. Take a moment and give them a call.

Working with Hibu and our account representative, Kyla, has been such a pleasure. Kyla helps us with everything from general questions to implementing new ideas. If we've ever needed something, she doesn't stop until we have an answer for what we need. It's such a relief knowing that when we need to focus on our staff, building, or clients, Hibu is still taking care of our website and online advertising.

Taylor serves her customers with Hibu with complete professionalism and customer service. She always has a solution to a small Business owners' problems. Taylor always is prompt with assistance and always a pleasure to speak with - Taylor makes Hibu standout in excellence.

Since switching with Hibu just about a year ago we have had no issues at all and have boosted our company advertising. John ** has been amazing every step of the way helping us out every step of the way. He has made our transition very smooth and painless and would recommend Hibu to anyone.

My call for help was answered by Jacquie who listened and asked questions to help me with my website issues. She was professional, knowledgeable, diplomatic and expedient in helping me get my desired results. Thank you for your support! You made things easy.

Steve has been Jeff ** advertising consultant for several years and since I've been Jeff's assistant I've worked with Steve. He has always brought us many opportunities to build Jeff's business and I appreciate that he truly cares. It's always a great pleasure to work with him and I look forward to our online advertising venture for 2022.

Steve ** has had the best communication from day one. I highly recommend him to anyone thinking about a website and marketing. He has constantly kept in touch with us and made sure every need was done right. If you need marketing, call Steve **!

I signed up with Hibu last spring because I wanted to automate more of my business and free up some time from copywriting and setting campaigns. I was assured they would be fully taking over my FB ad sets and writing copy for my e-comm POD business. They promised results and promised to see positive increased engagement.

Dennis approached me earlier this year just like most of the phone calls I get from telemarketers, but Dennis came in to see me in person and when I found out what he does and that he was local it pushed me over the edge to start because marketing is something I always knew I had to do eventually and with the solution and price that Dennis presented me, it was hard to pass up. So far Dennis has set the right expectations with me and delivered on everything he has told me thus far. He helped me design a logo, took care of the website design and everything looks better than I could have ever imagined compared to what I had prior to partnering with Hibu. As a small business owner, these are the kind of things we value is a trusted partner to help us grow.

Stacy has been fabulous to work with! She is easy to get in contact with and has been able to answer questions that I have had. Stacy was recommended to me by another healthcare facility, I am glad they did!

Susan and her team are the best! They deliver excellent customer service every time. The enthusiasm, friendliness and professionalism we receive is always consistent! Susan is always willing and available to help us generate more volume and create new ideas for our business. She has been a huge part of our growth and we appreciate all her education when it comes to marketing and her awesome, creative ideas! Thank you Susan and the entire Hibu Team! We appreciate you!

Updated on 12/14/2021: Update to my previous review about HIBU. Someone at HIBU contacted me about my review on ConsumerAffairs, they have put my account under investigation. My ads, that I have pre-paid for, have been paused since last week. Still no answers ... DO NOT WORK WITH HIBU. Can't stress that enough.

I had the pleasure of working with Jen ** and I am happy to announce, she is the very best marketing specialist I have spoken to or worked with. As a lifelong master mason & the owner of Old Colony Masons, Quincy, Ma., I needed help with online marketing. After talking to an unlimited amount of marketing companies over the years, I finally found a true professional with Jen **. Jen is different than most digital marketers. She learned everything about the masonry contracting business before offering marketing advice to us. That was key in my opinion. How can a marketing company sell marketing without knowing you're business first?

Since Randy has started our advertising I have listened to his recommendations/suggestions. I have seen 3-4 times the leads come in and we are very impressed with his due-diligence and long term history of customer service with our company, as well as paying attention to detail. Business has been off the charts the past 6 months and going forward we are increasing our advertising even more. Thanks for helping my business grow!

It is too bad that you can't leave less than a 1 star rating. Hibu is probably the worst company I have ever worked with. In the 6+ weeks we have been doing paid Google search with them we received 4 phone calls that cost us over $750 each. After bringing this to their attention I was told that they could optimize the program. If they were actually managing my campaign wouldn't they see that the program is not working. Why did I have to bring it to their attention? I am looking for a Marketing Partner and not a company that just bills me each month and results don't matter. The digital market is tough and have been taken advantage before.

Steven ** with Mark did a fantastic job replacing toilet, clean drainage lines and flushing hot water tank. Would highly recommend to anyone. Have used Duncan Plumbing Solutions several times with great results. Always on time and pleasant to work with.

**BUYER BEWARE- ** Hiring Hibu for their web services has been my biggest mistake for my business yet. The business model is 3-fold: DISPLAY/SEARCH/REPUTATION. The promises of support and customer care were overpromised and under-delivered! Their Dashboard provides "measurable metrics" but their program and internet intelligence has done absolutely nothing for my business, yet they still continue to get paid.

HIBU has been wonderful to work with. They keep our online presence optimized and our website updated and functional. Their customer service has been very professional. We love our representative, Joy, she knows the industry, the company and capabilities. She listens and understands our needs. Our whole experience with HIBU has been very positive.

They do not warn you when an auto renewal is due and if you notice and call them to cancel, even four days in, they refuse. They then charge you for the whole month. For me it was a PPC campaign. I was on pause and had told the salesman that we were too busy to accept new leads and wanted to cancel the campaign. I let them talk me into pausing it. When it came time to come off of the final allowed pause I was charged for renewal. When I noticed months later, I called 4 days into the month I discovered it. I told them I wanted to cancel, I was told that I had to wait until the end of the month. I was charged for the whole month even though I had called on the fourth.

What an outstanding company and the results are REAL! We would not have had the patients in our door had it not been for HIBU. We are receiving many new patients that really enjoy social media and the results are from all ages and demographics. Thank you HIBU!! IT WORKS!!

Allan is working on my web design and advertise for a little over 6 months and double my sales since. Great service, efficient communication, highly recommend for business that wants more new customers. Fantastic company and very reliable with a reasonable prices. Jeff ** (owner) Evolution iron Works

Great job at explaining their services and service after the sale. Hibu has driven more customers to my business over time than any other platform, also has a great dashboard to track all 3 platforms they run for the company.

My Rep Joy and her Hibu Team has rocketed my firm to great internet prominence and an avalanche of new business opportunities. They work closely with us to reach to our target audience. Joy works tirelessly to give us feedback and ideas to refine our presence on the web. The return on our investment with Hibu is phenomenal.

I just recently decided my business needed a boost, and let me tell you…first day my website went live. 15 calls before noon and got commitment on 3, and still going strong. The boost that Steve ** gave my business is unbelievable. Money well spent. Not to mention Allison, she was so patient with me while I figured things out. Best move I ever made

Nikki is the hardest working and most caring. Nikki ** is a digital account manager for Hibu. Words can't describe how happy I am with her attention to detail and customer care! I just wanted to say out loud how happy I am with Hibu for hiring her and that I'm so thankful she was assigned to my account.

After struggling to find helpful or reliable marketing services, we are so pleased to have found Hibu and Dave **. We are delighted with our website, the increase in business, and the personal assistance we have received! We highly recommend!