Hibu Reviews

We have a business that helps in an emergency. Joy has been great at listening to my needs and not trying to sell me stuff I don't need. It has been very beneficial for my advertising budget. Thanks so much.

Working with Hibu has been an exceptional experience from start to finish. Our rep, Lowen, as well as the whole team, has been incredibly informative, taking the time to explain strategies, answer questions, and ensure I fully understood every step of the process. What really stood out was their attentiveness. They truly listened to my needs and goals, and tailored their approach accordingly. Communication is always clear, timely, and proactive, which made the entire collaboration feel smooth and stress-free.

We hired Lucas and the HIBU team to rebuild our company website from the ground up and to give our social media presence the boost it so badly needed. We are beyond pleased with the results thus far. Our sales and leads have almost doubled in the short amount of time since hiring Hibu. They are professional, efficient, and absolute experts in their field, but the best part is- they work for YOU. We cannot say enough good things about them. We HIGHLY recommend Lucas and the entire Hibu team to everyone!

We told our sales rep we were not ready for site to go live. We still have things to setup. We have a copy of email from rep to Hibu confirming this. We started getting charged immediately and have gotten no leads in the first three months and are being told it is because our site is not complete and we need to create other social media accounts for it to work. I asked to pause it and was told get your FB and GMB.

Hibu has been great for me in the over a year that I’ve been using it for very easy. Very simple to use and navigate. My rep is very, very easy to deal with, always understanding and very great with communication. I cannot explain to you how great she is with communicating with me and always asking me and telling me about the new strategies and how everything is working out for me

Shannon is so amazing! I love the personal touch she gives our account and my staff. No matter what I ask, she goes above and beyond every time. We have been very happy with the results of our advertising, our new website, the cost of the services. Thank you Shannon and Hibu!!

HIBU gives great customer support. Johnathan has done an excellent job. He answered all my questions. He updated my account. He patiently explained to this non-tech guy how to meet my business' needs. He has a great can-do attitude. Give this guy a promotion.

Hibu has helped us increase sales with a widen Google search that drives customers straight to our newly designed website. Big thanks to Sammie our account rep that has made this process beyond easy!

WARNING! Do not use this company, they use deceptive practices and lie to you in order to make sales. On top of that, they sell low-quality websites that are cheap and put together using AI. Do not use them!!

Shannon my sales rep is more than a 5 star review. He has been a complete game changer for my business. He is always in touch with us and into my store multiple times to check in and and we look at my dashboard. I would not have switched from my old website to Hibu if it wasn't for Shannon. Thank you and we are so excited to see what the next year has in store for us.

I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never actually cancel your subscription. I thought it was cancelled until my ex-partner said he was still getting billed all these months but thought he was paying for something else. The Website primarily attracts solicitors trying to sell me their services. It has been a total waste of money and time. $603 per month is a total ripoff !!! I cant attribute even 1 sale from my website with HIBU after almost 2 years. Hibu won't compromise and refund back some of the months to me.

This company has been one of the worst I’ve ever dealt with. Our support manager was completely unreachable, disappearing for months. When I contacted corporate, they said they’d address it with the support manager but insisted they needed an updated contract. All I asked for was our website domain back, but they claimed they owned it now. Only then—after nearly six months of failed attempts at contact—did our support manager finally reach out to ask how things were going. On top of that, they pressure you into renewing so you don’t lose your site. Terrible company, terrible support; I’m looking for a better system and trying to reclaim our domain. Absolute trainwreck. I feel scammed.

We recently signed up with Hibu and it has been an easy process. Our website is getting more and more views weekly, thanks to our representative Nathan. He goes above and beyond to help us understand what's happening each week. The website is easy to make changes to. The paid ads are also a great way to get more exposure. All the tools available with Hibu are incredible.

The worse company to get involved with, very crooked!! I was forced to sign a contract when they bought out the company I was advertising with! And from the first day on nothing but problems and 6 months later lost all 319 5 star reviews and 150 pictures and videos !! Could not get them because they didn't know what happened? So I terminated them, now they threatened me monthly for balance!! I will see them in court!! Run as fast as you can from these folks!!

Hibu breached the terms of my contract and agreement. I signed up for Hibu in 2018. The past few years I have tried to cancel individual services and have finally been told that they bundles all services into 1 in 2021. They have not provided me with any documentation regarding a notice of bundling and being unable to cancel individual services. Included in those services are website assist, a discontinued service and Appts/Call-Request/Scheduling, also a discontinued service. Hibu responded that even tho the services were discontinued they were still available for me? Which clearly undermines contract Term 2C under Hibu Websites which states:

HORRIBLE! These people will lie out their teeth to sell you anything. We got hustled. We were told the contract would not renew saying they could make things right if we just gave more money. These people are like used car salesmen. I would be so cautious of this company if you actually work hard for you money and are hoping for good marketing.

The entire Hibu group has been great to work with in developing our online marketing strategy. The work and effort that was put into developing our website and prospect tracking is very professional. Our rep, Val **, has been exceptional in her effort and persistence in getting our website developed. Val is a real professional!

I would highly recommend Erin and her team to anyone. They made our company extremely visible and gave us a better opportunity to get in front of customers than we could have on our own. Hibu team was professional and responsive, from the first meeting to all of the follow-up and review meetings. You will feel like you have a partner who cares about your success.

I signed up with Hibu in late April, they created a great website for me and increased my digital footprint tremendously. I have received so many more calls with great leads that most have turned into jobs. I would definitely recommend their services. Amy is great to work with and had great ideas based on the information I gave her on the direction I wanted my company to grow. It worked and I kept it going after my term was done.

We’ve been working with Hibu for our online advertising, website management, and overall digital business presence, and the experience has been very positive. Their platform has helped us stay visible and reach more potential clients effectively. A special thank you to Melissa and Sylvia, our local representatives, who have been extremely helpful, responsive, and proactive in guiding us through the process. They truly make a difference by providing personal support and making sure our needs are met. Overall, we are very happy with the results and the service we’ve received from Hibu, and we look forward to continuing our partnership.

Very good experience. They are very helpful through the entire process with very good feedback and follow up calls to see how we like. I highly recommend Hibu to everyone. Very user friendly. I’m not a very good person with internet advertising and Hibu has taught me so much about this world of advertising and I can’t believe how much more phone traffic and jobs I have gotten off of their help. I would say my phone traffic increased by forty percent in the last six months alone.

We are pleased the Hibu base on our quest sent 2 very cooperative and knowledgeable ladies that after listening about our challenges and goals proposed the solutions and immediately start acting. They have been acting like really want to help us and find the best solutions. We have been satisfied from Hibu service and support.

Overall we have been pretty happy with the switch from RevLocal to Hibu, there are still some little things to work out but the team at Hibu has been very easy to work with. We have enjoyed working with Sara and Katie, they have been very helpful in this transition period.

Neal has been excellent in helping us navigate through the process of converting to a new website, some of the headaches we had to endure, and helping us get our website looking great. He continues to be a great go-to for us whenever we need suggestions or improvements, or more activity to our site. Highly recommend due to their continued customer service that's top notch.

Susan ** is an amazing account manager and the reason we stay with HIBU. She is knowledgeable, responsive and always available to take a call or text me back. She makes sure our requests are fulfilled in a timely manner and always makes sure we are getting the best results possible from our services. She truly takes care of us in every way possible!

I've been working with Danielle for a few years now and Hibu has definitely benefited my business and exceeded my expectations. Their platform is amazing and seamless to use with the support your business needs. I would highly recommend using Hibu to help grow and cultivate your business' online presence and reputation.

Reason I would not reccomend using Hibu for marketing services is that I Actually had to pay to create a new website which supposably would be linked to their google ads etc. That alone was a shame because original website we has as awesome and I now I had a website that a tenn can make. It gets better.. Once I decided to cancenl contract after few years they told me I could NOT keep the website unless I pay a monthly fee of $250. RIDICULOUS!

I have nothing but great review and praises for Hibu fka RevLocal. I started with a cold calling from a very sweet lady, her name was Diane **. She was honest, transparent and told me, I would need to sign at least 6 months to see results. Fast forward to years later, and I'm still here. Customer service is a must for me, and I gotten great customer service from Hibu, Diane and her team. If you are looking to take your business to the next level, Hibu is your platform, and if you are lucky to have Diane as you are account manager, that's just icing on the cake. Thank you for everything, guys. Forever grateful.

This company is nothing but a scam out to get as much money as they can from you without delivering any results. Communication is nonexistent as soon as you tell them you are done with them. And from all the reviews of other sites, this is completely their MO to doing business. I just wish I had known this before getting suckered into signing up with them. Don't waste your time or money! Your phone will do nothing but blow up with telemarketing calls and other third party companies that are similar to Hibu trying to poach you away from them.

When I first met Josh and learned about Hibu, I was unfamiliar with the digital marketing industry. Initially, I experienced a bit of sticker shock. However, after doing my research and interviewing two other companies, I quickly realized that Hibu’s pricing is more than fair. In fact, they offer significantly more value than other leading competitors in the area.