Hibu

Pete has been instrumental in helping us get online exposure. He not only built our website but has also educated us about how to gain exposure. I now consider Pete to be our trusted advisor when it comes to all aspects of our online presence. He truly is there to help, not just sell us something.

He is my Hibu rep and he is the best. He is the reason why I trust you guys to get the job done. He's there when I need them and we have sessions all the time where he shows me the detail. He shows me the analytics and makes me a believer in what you guys do.

They lure you in they call you every day many times, and they promise anything you wish to get you into the contract. And then it's nearly impossible to cancel. You're just calling the number and then you call again and again and they say, "You never called us to cancel," and keep charging. And everything it's just a big scam. They say you have clicks and impressions but none of that is verifiable. They just making all that up. Since I wasn't able to cancel their services after 6 months of agreement passed I had to cancel the credit card and they threatened me with collections, so I forwarded everything to my attorney. I guess it's going to be a lawsuit.

I think Stacy is very attentive and passionate about her job. She has a lot of insight and valuable information to offer. I think the service is just more of a long term, not immediate based, so you have to be in it for the long haul.

This company generated NO leads, NO brand recognition, NO help what-so-ever. Furthermore cancelling with them was a NIGHTMARE. Their legal counsel informed me all I had to do was contact my sales rep (which I did) but the sales rep later informed me I had to call their toll free number. So I called. Then I got an email. I called the number in that email. Informed them I wanted to cancel in a voicemail because no one ever answered the phone at that number. NO CANCELLATION. Their legal department rep rudely informed me that I never called their number because they didn't have a record of my call.

I signed up with HIBU on 10-2022 and entered into an agreement and was stated in contract Facebook and Instagram, they don't do Instagram. They stated the date in my contract as 10-20-22 and I had 6 months. When asked to cancel they said that it was 2 extra months due to the "going live"; which is not stated on the contract. They published my new site without permission and approval of edits. They breached their own contract. Would not recommend. Told me things, then recanted, then changed statements and I have complete records. Said I was wrong, and I proved myself correct. Said nothing would go out without my permission and immediately they were publishing. Said I hadn't responded so that things go up if I don't respond. I was extremely responsive. Do not recommend.

Whatever questions I have they'll do their best to answer them. They genuinely care about to making your business goals. Tell them my ideas and they give me advice on what I should do. Thanks for helping me build my business a!

I have wasted 9 grand signing a contract with this company. The ads they created for me are just awful, it took 2 months of several requests for them to make them less awful but still awful. The very few phone calls I have received have been from well outside my service area which was clearly stated before I agreed to hire them. STAY AWAY.

I have been an extremely happy Hibu customer for a few years. I can't use enough words to convey how efficient, knowledgeable, and helpful they've been for our small business. I have had plenty of experience dealing with advertising companies who only "nickel and dime" you without really supplying the exposure that you need to succeed. Hibu is one of the best!!!!

It is too early in the process to say 100% but what I can say is all the staff was friendly and professional. They helped me understand the process and what I was paying for. They are very knowledgeable n their field and so far have generated more leads for my business thank you.

Evan was very straight up and honest from the first time I talked with him to the last conversation we had. Every time I had a question or concern, he addressed in a timely matter, Very knowledgeable and anything he was sure of he, he reached out and got the information I needed

Awesome Customer Service and attention to detail. Always willing to listen to questions or feedback. We have definitely seen an increase in being noticed in our local area. HIBU has been a great asset to Adler Tree Service. Thank You

Hibu has been all we could of ever asked for. We went with a full customized solution and are so glad we did. Everything has been a great experience including the set up and onboarding. We were hesitate at first because it was a commitment and we were new to something like this. But they held our hand throughout and made things easy on us.

Lauren **, Huntsville, AL HIBU became my agent a few months ago after years of no clicks and no sales with another company. She and Hibu took my decrepit website and turned it into an easily navigated sales tool. The clicks and sales/quotes have been eye opening for me. The internet ads she placed, along with the new website, have increased my business and the results have been amazing. Thank you, Lauren. You are the only agent I’ll ever work with.

Hibu is a click marketing company, they market their sales pitch to you very well, that is how they sucker you in. It's a bunch of balderdash, you will pay them money and get nothing back. Save your money instead, that is the American way.

Great Organization, delivered everything as promised, extremely happy and look forward to growing my business with them. The do it yourself tools and the ability to take control of my own website and make instantaneous changes has been a very liberating and empowering experience.

Working with Tallen on leads has been the best experience. From making sure to call and check in, meetings in person to go over things, taking the time to go to our jobs, and always is available when we have questions. I would recommend them 100% to anyone!

One of my clients was a rep for this company. She convinced me to sign on. From the beginning we only broke even month to month which was ok as we were just starting with them. But over time, the calls and work got less and less to the point where it was non existent. I called and said make some changes but pause our ads for the following month because if we don't show increase we will be cancelling. There was no progress so I text my client/rep that we would not be continuing. Month and a half later I got a $10,000.00 charge and they claim I can't cancel with my account rep and they sent me an email stating so. Imagine charging someone $10,000.00 without making (1) phone call. Going to court with them. Absolute SHAM!!! STAY AWAY!

David answered several calls for repair service at three of our rental properties. On each visit he was timely, professional and knowledgeable. The quality of his work is exceptional. We have already referred him to several friends and other business partners. Highly recommend!

Tallon helped us from start to finish and continues to be available for anything we need!! We are very satisfied with our service! We would recommend using Tallon and Hibu to anyone who needs help with their marketing and website

Original phone call was great. I signed up for a 6 month agreement with the option of a full refund if for any reason I chose to cancel within 7 days. I received an ad for proofing on day 7, it was awful. Broken English, terrible picture, poor grammar, and even referred to my haunted trails as a hiking trail. At this point I tried calling Brian with no luck but I left a message that I wanted to cancel and a refund. I called the main office as well as Sophia the girl who created the ad with no answer but left messages. I did reach the toll free number and was told I had to speak with Brian the original salesmen. I stayed I've tried he isn't getting back to me and they said he was out for a few days. Day 8 Brian calls and says I'm locked in because it's day 8. I spoke with many people in this company now and they are all claiming I get no money back. I strongly suggest everyone think hard before using this company. The customer service is just as bad as their ads.

Bob was very easy to work with and gave us new ideas to increase our sales. We found him very professional and knowledgeable in setting up our account. We look forward to working with him every year. I will gladly refer Bob to anyone in the future.

For many years, Robert ** has expertly handled my Hibu account. A consummate professional, Mr. ** is always thinking of innovative ways to expand my client base and improve my SEO. He is responsive, answers my questions, and always acts in my best interests. Based on my lengthy association with Mr. **, I would highly recommend him to anyone seeking to maximize their business opportunities at a reasonable cost.

Updated on 08/04/2022: Please add this to the end of my original post as you did with my part 2. **READ THEIR RESPONSE AFTER MY FINAL COMENTS**. I would like People to "Become Educated Unlike Me" before they do business with Hibu. I did not complain about my results as advertising is always a risk and regardless of anything, NO ONE can guarantee results. Obviously I was not happy with the results and simply wanted to cancel my contract but because they "do not like to discuss the end of a contract" and I did not read the 118 page contract myself they assume you will be a customer for a long time and do not explain what happens when you cancel service.

Hello, my name is Armando **, My father is Angel **, Owner of Eastom Plastering. I am very very upset with Hibu and am hoping to resolve this issue before my farther escalates the situation and terminates the contract early. April 28th > I sent out an email to my agent Mary **, and Sophia **. I made it absolutely clear, that I did not want any sort or form of "tracking" number on my account. Also you have record of the email AND the 2nd / final consultation phone call my father had with Mary and HIBU> MY FATHER MADE I CLEAR ONCE AGAIN NOOO TRACKING NUMBER ON OUR ACCOUNT. (Both of these instances are verifiable). May 25th > Website goes Live, WITH tracking number. We texted and called Mary every 2-3 days demanding to turn off the tracking (which should have never touched my website PERIOD, simple as that....) Tracking number gets turned "off" > but it remained on our website until JUNE 19th.... (According to a tier one manager me and Mary spoke with)....

When Hibu first switched from Yellowbook years ago we tried Hibu. They took our money and never advertised what was agreed upon. We canceled. Fast forward, last year a new rep called us and told us Hibu had changed since then. And he said we would not have a contract. Give them a chance. We did. $1300 a month worth. Our social campaign took month to activate, our google was never hooked up, I never received a report on my actual pay per click from Google which $500 a month was allotted for that.

The owner of our office was talked into an "advertising" account with Hibu. Recently, I received a call from them stating our account was past due. I asked for more info and the snotty collections said "Advertising." I asked what kind, and they very snippily replied, we drive traffic to your website. This raised a red flag because we do Not have a website. The reason their payment was denied is bc we had our account compromised and we were being super careful who we gave the new information to. Apparently, they turn you over to collections pretty quick, our card had been on hold less than a week, so don't mess around with them...

Big Shout out to Ryan at Hibu! He was easy to work with and helped get our website and ads running quickly. We have seen a big increase in traffic and customers with all they have done for us. Highly Recommended!

My customer base has blown up since Hibu took over my marketing campaigns. We can barely keep up with all of the work coming our way. They really did fix my online presence which has boosted my Google ad as well!

I signed up with a marking company on Feb 4th 2021, to increase my sales, website traffic and SEO. According to the agreement, HIBU was to build and switch my website over to a new platform that would meet the criteria to google SEO along with managing my local ranking, listing manager google Keyword SEO. The local sales rep assured me the new website would be ready for a first draft in 2 to 4 weeks. The sales rep that was supposed to work with me quit with HIBU in March and I was assigned another rep Brett. My first website draft was not until April and had numerous errors including grammar, incorrect information, pixelated pictures, duplicate photos, buttons that did not work and or mislabeled and nothing was consistent.