Thryv Reviews

The service that I was looking for was email, website and search engine optimization. That's what I thought I was getting but after four or five months, I come to find now that I'm not receiving the search engine optimization like I thought I was. I can go to my work and Google “security in St. Louis” but I can't find my company anywhere which I was under the impression that I would be. That's what the packaging was for. I'm getting email but email only seems to work half the time. I'm getting my website but I'm not getting that search engine optimization which makes it easier for people to find my company for what we do. The $350 a month I'm paying is a broken contract with Thryv ‘cause that was supposed to be the deal but I'm not getting all of it.

I wanted to make sure I was on the online yellow pages. Thryv sends me a bill every month and I pay it. got exactly what I wanted. I like it because they don't bother me all the time. I pay the bill and it's good and I'm online.

Thryv has fast responses and they're very helpful with anything I need. They manage our website and social content and I've had great experience so far.

I'm advertising for my taxidermy and deer processing business thru Thryv. They do internet and phone book and it's an easy access for customers.

We did a contract for six months. I signed up with them end of January but the Coronavirus came so they started shooting in August. They wanna keep charging me. I like the idea that I can do some advertising like this but I couldn't use the ad up to now and I don't know how this ad can help me. The salesman who sold me the access to Thryv never answered my call back. They came and made a video for us to post in the ads but I didn't see the video. I told them to show it to me before we post it but I never had any access to the video. All the stuff he told me about it in the beginning, I couldn't use them up to now. I'm not satisfied at all.

I needed something that would allow me to do not only scheduling but also holding documents and CRM. Thryv's service has been valuable. It's good. Anytime I have a problem, customer service helps me get to the bottom of it. I go to whoever's available and they've been great. But I would love to see a more robust email platform like the ability to structure your emails however you want. I would also love a more robust social side like creating social posts. They post on Twitter and Facebook but they don't post to Instagram. I'm a fan of Instagram. I probably need to talk to Thryv and see if I can get more specific about what I want.

I'm doing the yellow pages with Thryv and it's been very helpful. They're very satisfactory. We own gas stations and I had to narrow down which bill went with which gas station so I contacted them for that on numerous times.

RESOLVED BEAUTIFULLY!! After having expressed my disappointment and dissatisfaction I was promptly contacted by a representative of Thryv. I cannot be more satisfied with the way they owned up to and corrected their fault. I have an immense amount of respect for this. I was contacted by a gentleman named Chris who apologized for the rogue employee who was the cause of the situation. I understand that there are bad apples that get their foot in the door at many companies and that was exactly the case here. I won't go into exactly how the situation was resolved, but I will just say that it was and this company has absolutely redeemed itself with me. Thank you so much for the class and professionalism you displayed in making sure that I, the customer, was put first. Way to go!!!

Thryv is a very good company and everybody seems to be nice. I’m very satisfied with them. They’re helpful when I have questions. We’ve been doing fine. Thryv has helped out a lot. We have business pages set up so people could find us and the different things that we do here at the business. We have a lot of people that try to find us that way.

I have placement in the yellow pages thru Thryv and it's been very good. They're excellent and very professional. I noticed that the past two years, I've gotten a lot of new business off the yellow pages and people just go to phone book and look it up.

My representative, Jeremy, is excellent. He takes really good care of me. If I have any questions, I call him and he handles it. He's always been there so I really appreciate him. The fact that he comes in-person to deal with me if I need something is great. The main reason we use Thryv is for our telephone advertising and online presence. It's a great company but my biggest complaint is the price is too high. It shouldn’t be this expensive every month. I spend more money with Thryv a year than I do for any other of my advertising.

They put my ad in the phone book and print, and they put in a couple different sections. Also, they just hooked on my website. But I always had a billing problem with YP. I used to be in Orleans and I moved to St. Tammany, so I used to be in both telephone books, but they never combined the bill. They always sent me separate bills. The contracts written on different dates. I called and then it had been sold the DEX, and now it's sold to Thryv. It looks like Thryv is trying to combine the bills, although they send me another bill that’s separate, and it's 10 to $15. But at least the main bills are combined. It was fairly okay to speak to their representatives. They seemed to know the problem and their computer system better. At least they were able to add the functioning type part of the bill together. I've never had accomplished that with AT&T or YP or DexYP. This is the first time I've ever even got that accomplished.

They were really well for us. We use their phone book service because there are some people that can't get internet so they still use the old phone book.

If you sign up with this company expect trickery and lying and lots of bills. After talking to several account people none of them were able to get me canceled. They lie, they promise, then they trick you into signing up for another year.

The reps have been knowledgeable and friendly. Lately, I've been dealing with David. I've never had any problems with them. They are always willing to work with us. We do the ad in the phone books, which not a lot of people look at anymore. But we have a lot of elderly clients that still use those.

They've been very helpful and always very informative. Everything is fine.

The customer service has been phenomenal. They are always there for me and walk me through things. They helped educate me on how to use all the element. I love the software. But I found that the money I'm putting into Thryv is not coming back. If you look at it value, it hasn't been as valuable. But then if I look at it in my personal experience of Thryv, it's been great. Because even though I'm not getting the returns from it, I still had a good experience.

I used to have social media and SEO. But now, Thryv runs the web page. They're great. Anytime I need something, they're right on it within 24 hours. They're pretty decent. Another thing I like about them is they’ll reach out to me to remind me if I have anything to update on my web page because sometimes I forget about it. So they reach out to try to maximize my web page experience for everyone else. That's awesome.

I love my rep from Thryv, Dan. He's been great to work with. He always helps me and directs me in the right direction of where I need to go for whatever problem I've ever had, which have been few and far between. So far, the customer service has been great. Thryv is a game changer for this locally owned business that had very little social media presence. Thryv helps us manage several media platforms, which has given us a bigger platform there. Then on top of that, the listing management tool has been helpful for us, because we used to be at different locations and different names. We've rebranded. Those are the two main features that helped us the most.

We have a lot of customers and other people that find and look for us on the yellow pages. Makes it easier for all to find us when looking for TV Repair. It is great to have a book where people can find us without pulling out two or three different books.

We have our website on WordPress and we were needing to update it. I researched and I found Thryv. They could take care of our website as well as our phones. They were kind of a one-stop-shop for a lot of stuff. Thryv seems like a good company to work with and their customer service has always been very good. But their service has not been as valuable as it could be. That's my fault though. I haven't always been able to do what they wanted me to do. They want me to do something and they keep checking with me on it but it's kind of a timing issue with me. My schedule is kinda crazy.

Adam has been a pleasure to work with and is very thorough and precise while going over the information with me. He is very receptive to what we are asking for and very open to requests that we have made at all times. I know that if I have a question at any time he will answer it and get back to me very promptly. We appreciate the genuine care that you take in your work and in us as clients.

Trey, the salesman from Thryv, was awesome though the product itself wasn't great. We were with GoDaddy and they did a lot of similar things. Trying to get it over to Thryv caused us tremendous amount of grief as far as continuity and keeping everything flowing. Trey had to get involved and we've called Thryv quite a few times. We did a reduced version for a few months and we've hired a guy that's kind of internet savvy to be able to put things out on the internet as far as on the social media sites.

Thryv’s service brings me more leads. On a month-to-month basis, we talk about what's working best and what isn't working so that my money gets spent the best way. Brian, who is my main guy, is there for me. Then the other support people have been good as well.

We're doing minimal advertising through Thryv. Everything's been fine and I'm satisfied with them.

Our experience with Thryv has been all right. One of the salespersons, Yvonne, came in and she knew we needed something. She knew we needed one of the products they've had. We were writing our appointments down with paper and pencils. She said, "It'd be better if you did it on the computer." Then they can text reminders. We were having a hard time getting students to remember their appointments, where this way now, they send text reminders. We had problems when we first launched it. It was like a month or so where we couldn't text, and they said we were supposed to. We have two branches. One school could do it and one couldn't. We knew it could be done. It just took a little longer than we thought.

We got Thryv to rebuild our website and so far, they have helped us quite a bit. We've had good experiences with their customer service.

The service has been changed through companies and it's just been continued. The only thing that we use is the yellow pages and everything has been okay.

DexYP is where we advertise our business. People can get on there and find us very easily. We've been with them for 10 years. They hooked us up and they would take our money out every month. We wanna keep that online. That's our advertisement and it's working for us. We're satisfied.

I had been a yellow pages advertiser for years since 1987 or so with my businesses. When it became DexYP and then Thryv, I wasn't interested at first. But as I learned more about Thryv, I understood it better. It was better explained to me by their rep. The learning curve for me was the real difficulty 'cause I'm 62 and not particularly adept at technology. Other than that, it has gone really well.

I was so disgusted with the company I was with and their lack of customer service that I dropped them. Then, I picked part of the service back up with DexYP, but I left the website element out of it. I just had the other part of the advertising, the yellow pages and other stuff. Then Thryv showed up and the cost was significantly reduced from what it was with my previous company and it appeared to be better. They appeared to be better equipped to handle small business needs.

We're not a new business but we are in the capacity that we are. We went from just an installation to installation and sales. Thryv used to be pretty much the only system we used for estimating, tracking all of our customers, and gathering payment information. We pretty much operate our business off of Thryv and we do all of our marketing through Thryv.

Thryv handles all of our advertising and I've got a rep here in the area who's been following up with me. He's a really good guy and he explained everything quite thoroughly. He has met with me and he'll meet with me again this week because our contract’s coming up. It's a valuable service and everything's going really well.

Thryv posts our ad in the yellow pages. We've had our listing there forever. We just renewed with them.

Thryv is our local phone book. I spoke to one of their reps on the phone and he was supposed to help me with keywords. He did that and I sent them a bunch of stuff. He was nice and went out of his way for me.

We've always been with DexYP and their service has been good. However, the yellow pages don't do as much anymore.

Thryv contacted me. We put our ad in the Yellow Pages with their rep and it has been going good. We've had a lot of people who have found us that way.

I was teaching preschool and retired at the end of August. Thryv was very profitable for me. I used them for the yellow pages and it was extremely good for my business. It was very easy advertising and I never had any problems.

We were interested in the service that Thryv provides. They reached out to me and they were offering their other services for the people that would look up my phone number and find out where we're at. Their reps are pleasant and knowledgeable.

We have Thryv's services for a number listing in the phone book for our cemetery and crematory. So far, things have been great.

I'm with a small company dealing mainly with churches. I was talking to a lady at DexYP which was doing our advertising and she suggested Thryv to me. Thryv bought them out and now they are doing advertising for us. Things have been fine with them so far.

We got Thryv for our website, to get people to book with us online and take the hassle out of having to call our company. This made it simpler for people. We've had quite a few people use it, but not very many. I think the more we get the word out, it's gonna be very beneficial to our company. I pretty much self-taught myself. Once I get to play with it more and our customers are using it more, it's gonna be a lot easier than having to call in. There's also a couple of chats we can use. I really like the program.

Another person was using Thryv, which was how I heard about it. I had a website before and it got old and I needed a new one. Thryv is good for my business but it’s hard to track it. I had an issue with a little lack of flexibility in some of the things with them. I need to send an email to my clients and it's confusing to be able to do that here but delivery history is something I've done before. The website is good and I like the functionality of the social media page as well as the calendar and being able to just do it that way, and schedule it. But I've since found somebody who can generate better or things that would draw people in to my website more. I need to talk again with my salesperson, Diane. I was gonna propose if they wanna compete with this company that I'm using and have me stay with them.

A customer I do business with uses Thryv and they gave Thryv my number. We use them for our Facebook and website and it has been positive.

We're moving forward into the 21st century so Thryv is a really neat thing that kinda gives you a wide variety of information and feedback that you wouldn't even normally think of. The only place we had advertised before was in the Yellow Pages and Thryv is the first place that we've gone with. We told them to do whatever it is they do and they did. Everything's been great.

Thryv reached out to me on Yelp to manage my visitation business and I'm glad that I signed up with them. It saves me time on certain things and customer service is great and, but I haven't made any money because of Thryv yet. For the most part, it's going well. It's not self-explanatory though. It's stuff you gotta know what you're doing in going into it and you gotta put a lot of time in it and I don't always have a lot of the time that it takes to learn all their stuff.

I found Thryv online and I thought they would help me out with some stuff. They said they would, but at the end of the day, it wasn't what I was looking for. When I spoke to them at the beginning, I told them exactly what I needed because I have clients and I need to track my sessions. They were like, “Yeah, we can figure that out for you. Don't worry about it. Just give us a chance.” It took forever to get everything right at first, and they said, “Wait. We're gonna figure it out. There's so much you can do with this. We’ll help you out,” but nothing happened. I've been paying for this for five months now and it's not working for me. I've been paying so much money every single month for what? I keep asking them to cancel me and it's not working. So, it's not something that I would recommend to anybody. It’s ridiculous.

We really like Thryv. We've been doing good with them. Our rep is very good. We were slow with it just because we moved offices and then COVID, but the software has been great. We have done some outside marketing with it. Great so far.

I just was surfing the internet one time, looked at Thryv, and said, "Let me see what this is about.” I saw the video and I went, “What? You can do all this and then you get a website out of it. I’ll sign up then." I wish the guy that trained me also trained me on the rest of stuff that was happening because the software would disconnect from YouTube and I don't even know that. A month went by and it wasn't posting inside of Facebook. Also, I group post and then it posts some inside music as well as ideas, but the music doesn’t play. But for the most part, my experience has been going good for me.

The people from Thryv who I've worked with have been really good. The website that they created has been really good. We do custom pools, so we've had a lot of people interested in what we’ve done with pictures that we got put on the site, and they've seen how different we can make them. However, we're a simple company so we use a standard form to do for our quotes. That's already created and then I just fill in the box block. When my sales guy comes back in, it prints out an estimate. I try creating my own with Thryv's software but it is just not user-friendly enough for me to do it. It's just too much work for it. And with Coronavirus going on and having to do home school, I'm not at the office enough to work with it. We were gonna cancel because the price has been getting too high for us, but they were able to get lower and provide more services.

We've got a lot of people down in the office and I'm trying to work it myself. It's just a little difficult sometimes when you're not too savvy with the computer. I've talked to three or four people and they were supposed to contact me back. I was trying to get a little more information. But everybody has been pretty friendly. I've used Thryv to put me on the different listings through bank and I've got a few calls here and there. But the customer that we use with invoices and estimates still wanna do it in person. So that's kinda what we still have to do and that's why we haven't used Thryv. A lot of customers don't like to use the app and they still want to do everything in paper. So I'm paying for some stuff I don't use. If I could just pay for the stuff that I am using, I'd be more than happy.

Thryv's customer service was good. The best thing is they did most of the work and all I had to do was listen. We already had the Yellow Pages and we switched. Thryv set up a Facebook page and I’m getting small work out of their service. It's helped.

We wanted to try out the service of Thryv because it was an all-in-one service. I went with them primarily because of the website development and constantly being able to change my website at the drop of a dime and have concierge service. However, for my niche, it's really not working out because I'm all online and I'm not a brick-and-mortar.

A personal friend of mine named Mark was being a good salesman and thought that Thryv would be a good fit to help our business expand. He was in the right place at the right time. I wanted an enhanced website which Thryv definitely did for us. I also wanted a better Google presence, which we have also achieved, and we're definitely getting a lot more calls for our retail business. However, our retail business isn't our focus of where we wanna be, so I feel like I'm getting a little off track in targeting retail customers which is not how we got to where we're at today. We also haven't seen any real increase in sales yet and it may have something to do with the type of business that we're in. We're a medical equipment provider that deals with the insurance companies and lawyers and Thryv seems to be a little more geared for retail. Still, it's an excellent program and there are a lot of businesses that can benefit from it.

We use Thryv's booking system, the referral, and the different emails that go out. I like the ease of the online or the text message campaign type of situations. That's about the main thing that we utilize it for. I've had a couple phone calls with them for appointments and to learn things. They're good.

One of the people that used to be at our franchise suggested to use Thryv as a CRM. In ease of management, it helped because I had the assistance of my marketing. I had the professional package and that helped as far as posts, but I did not see the return on investment that I was expecting. It’s not a program or a software issue though. I did not use it like it is meant to be used either, so it's a user end also.

A friend knew a representative in Thryv that was in the area, so then I talked to him and it seemed like it had everything I wanted. A lot of those services have to be talked through over the phone and it was nice to be able to talk to somebody and build a personal relationship with someone involved with the business. I've had a very good experience with customer service as well. The staff is knowledgeable and the responses have been quick. I'm still struggling with my management of the business, but Thryv has been the main thing that helps it function. They offer a CRM functionality and the ability to push out to various listing sites. There's a lot of stuff, and they have email marketing too.

I’m a bookkeeper, life coach and virtual assistant so I'm working with many different categories. I wanted to be able to keep up with my clients. I also have an online Bible study and I thought Thryv would be a great way where I can put all my ladies' emails and email them all at one time just to stay organized. Another thing that sold Thryv was being able to post to all my social media from one place instead of having to go to five or six different places to do the same post. For example, right now, it's automatically posting something about life coaching every three days, and I don't even have to come up with the content. I’m still starting out and just have a few clients. I'm still learning a lot of things. Right now, we just finished designing my website and I've got a few more things to do like my word content, and the lady that has been helping me with that has also been an editor before so she helps me edit it. I've had a lot of help.

We reached out to renew our yellow page ad, and the previous company merged with Thryv. The customer service was great but our first understanding ended up erroneous. When I started getting billed for our product I thought was included in the package, Thryv didn't charge us. They were great about recognizing the fact that the product had been misrepresented at the start of the process even though I questioned and questioned.

I was searching for a Google presence and to advertise for me, which is what Thryv has been doing. It’s very valuable. I’ve been getting a lot of business through them and the customer service has been very good so far.

So far, my experience with Thryv customer service has been really good. They are part of our existing service with Yellow Pages and we got them to incorporate the Yellow Pages portion of our service to our new website. I work with their rep Nicole and she has been wonderful. She checks in with me a lot.

We had a former employee with us who found Thryv and we decided to go with it. Once they presented their cost and what Thryv offers, we all agreed on it. We're doing social media and we've gotten good responses from customer service. They've been helpful.

Thryv looked like a good program. I liked the way it could link with social media. I'm not the most technologically minded guy, so it wasn't all that easy for me. But I was beginning to learn it pretty well. Their rep from Texas did some share screens training with me. She was very good. Their customer service was fine.

I have a really good relationship with one of the businesses here locally. When they started their business, they definitely referred me to Thryv. Last year, I began my business and then I reached out to the local representative which is one of the best reps I've ever dealt with. He was always very attentive to our needs and how he was able to assist us. There was no complaint there. It's just unfortunate that we're still going through this whole pandemic thing and we're trying to stay afloat. Last week I reached out to their accounting department. Business hasn’t been pretty good right now and I needed to find out how I'm able to either cancel or freeze the account for a while because I need to start making smart decisions in the sense of expenses.

At the time that my company reached out to Thryv, I was looking to generating leads for my business and I was really interested in everything else that encompassed it. For the first part of the experience, it was horrible. Things didn't turn out like they said they would. They weren't generating the leads or doing what they said they would. I was going to cancel around December or January of this year, but then I got in contact with one of the business managers there, Heather. She talked to me, looked through everything and realized that I was on the wrong program for what I needed.

I was approached by Jason, a rep, and he told me that he was gonna help me and he was gonna teach me how to use Thryv in order to send some stuff to my clients. But he got laid off and nobody has been training me. We've been learning little by little, and my wife has done some stuff online such as when to send information and how to do that.

Everything is working out fine with Thryv. We meet with them once a month and they're very friendly and helpful. Their service has been great. We've seen an increase in call volume and sales.

Thryv only handles our website and email work for us right now. But some of their services were misrepresented by their salesperson that presented it to us, who was also our advertising print and online sales rep. We had very bad issues with her. The Thryv product in and by itself is fine. But the other issues that she sold with it were not. We had them doing our print and online advertising through the DexYP. When she came in for her visit, she said she could do it locally and it would be cheaper and better. I told her I thought we were in a contract with the National. She said, "No. No. I can override that. It'll be fine. Nothing will happen. Mine will override theirs and yours, the other National contract would be canceled." So, we went with her. But then lo and behold, we were double billed and we had a double ad print come out in our local phone book which was ridiculous. She assured me that would not happen but it did.

The owner of Money Mailer told me about Thryv. He and the representative know each other and the Money Mailer thought it would be a good idea for me to touch base with them and see if they could help our business. Thryv has three different packages and I took the lower package for 199. It offers 20 different services such as instant text messaging to your clients, being able to send them receipts and a CRM system that holds the data that you put into it. Those were some of the services that really caught my attention to help me streamline the business. There are a few other things that I haven't used yet but I know are there.

I had another buddy that was using Thryv and was very happy. The customer service reps do a good job. We're new with them but it has helped our company. I do the web service and marketing service and we've had great results. We've had a lot more calls and wins on jobs and we’ve boosted our sales. I get a good return on my investment.

A Thryv sales rep, Maria, came over a year ago and she was amazing. I told her I was using another company and she asked when the contract would be up. I told her and she came back. I liked her enthusiasm. She offered me some good pricing. I reached out to my current website provider and it took a couple of weeks for them to even get back to me.

I have two different Thryv employees in two of the networking groups that I'm in. I was really shown some value with what some of the Thryv capabilities are that I really liked so I got it. Their rep was great. I wanted the automated follow-ups for meetings. But we didn't need the calendaring so much. The social media updates are really good. I also really like the automated announcements that we can do. That's pretty much what we use Thryv for right now. Their service is fairly valuable for our business.

My rep is awesome and the chat feature works out really well. But communication with any other person outside of those two has been difficult. There was a couple of months period where I didn't hear back from some of the design team. The person that was at the forefront of it had been out of town for a while. When I called the number to let them know, they said they would get in touch with him. So he called me personally after that customer service phone call and said, "What's going on? Did you not like what we sent you?" I told him nobody has sent me anything or spoken to me and he had no idea. There are emails with lots of people on them that he was on, but somehow, he never saw them even when he came back in town. So it's kind of bizarre that you send out an email and then a week goes by, and you send another email and another week goes by, and you do that three or four times.

I've been wanting a platform where I can post and complete multiple tasks from one area, Thryv has that. Once I found out about it from one of their local representatives, Tina, who is absolutely amazing and super helpful, then I decided to come on board. Their reps knew a lot about the product. Tina is super professional. She was willing to go a lot further to help than I expected from someone representing a company, and continues to be. I like the social media platforms where you can schedule posts. I also like the email marketing and the campaigns. Those are the two biggest items on my list.

I've dealt with my specific salesperson and highly responsive, very good experience. I had an administrative person from Thryv that I dealt with and they got the ball rolling. The only thing that I would like Thryv to improve on is I don't know if I'm getting full use of my entire service. I don't know if there are things that are out there that I'm not accessing. I'm new to online marketing. But what they've done to me has been successful. There has been an increase in response. I've had more people requesting quotes and setting up appointments definitely. I'm happy with the service.

I like the all-in-one that we can send the invoices and do all of our social media postings from there. Christy, who set us up, is outstanding. She came down and did a lot of the stuff with us. We have had a lot more Google hits because of Thryv. It's because Christy sat me down and explained how many times a week I should be posting, even if it's just little stupid things or whatever to make us more active on the Google search and stuff. It made a difference.

Thryv has offered every service that they use that we can use in our business. They were very good about setting everything up and about the conference calls that we had, where we were online and on board together. Thryv is not working that well for us at this point because we are currently not in full production. The only thing that Thyrv can actually do for us now is with social media. We are working on doing some more of that, although we have not done any of that in about 30 to 40 days. We're working on several of those things that we're going to actually push through and use that program for. With the kind of program that Thryv is, I can see how it would work for all businesses, whether they were small or large, depending on the amount of business that they did. It's a very helpful tool when it can be used.

We wanted more marketing and Thryv had a better deal. I was able to move and consolidate everything to one instead of having YP and then the Yellow Pages. Customer service has been pretty good. We've had Thryv for a while. But it was in the middle of tax season and when all those pandemic hit, we haven't had time to really sit down and look at it all. But from what we've used of it, it's helpful because people can request appointments right then and we can get back with them.

Matthew was our sales rep and he brought Thryv to our attention. We kinda went over it with my brother. We were actually doing everything by pen and paper like our invoices and proposals. We had no way of keeping track of our customers and we had a lot of return customers. We wanted to be able to get in and just pull them up. We had no system or anything like that. Matt kinda walked us through and showed us all the cool features on Thryv as well what all we could do like linking it to our website. It was a lot more helpful for me and made my job a lot easier and faster. Matt's a good salesman. He sold Thryv to us and we're liking it. Everything seems to be running great. I'm the one that uses it as my brother has no idea what's going on or how to use it.

I have Thryv monitor my social media and they set up a website for me. I'm pretty happy with what is going on so far. I worked with Gabriel the most and I really liked him. He was very helpful. Terese was the original person I talked to that got me set up with Gabriel. She was very good at what she does. I've recommended Thryv to a couple of friends of mine.

Laura called on my wife's business and then we talked to her. She is very, very good at what she does. It took me a while to get my list set up. There's been problems all along the way, but Thryv does try and fix them. The only one major thing that needs to be fixed is that you have to trick the system more or less to put in someone's business you're quoting. It's asking for first and last name, and the company is never relevant. It's all geared towards that. I've been back and forth with it. It was shocking to me because even normal people are looking for a quote more often from a business than they are from one person. There may be a contact there, but that contact may change jobs. They're still going to that company, and it's really odd.

Initially, we were with Yellow Pages and they converted us to Thryv. Things were pretty good but then we hit the COVID thing when we were working on our company. That shut things down. Also, I've been trying to get them to change something on their dashboard and they haven't done that for me. I want to sort my clients by company name considering we're working with companies. It's a ridiculous thing to leave off and nobody's been willing to put that on the dashboard. They have a search feature but it doesn't give me everything nor does it comb through the companies we work with enough.

We've been happy with Thryv. We're in a referral network called DNI and they were referred. Their service has been valuable and worth the investment. It's a time saver plus I don't have to spend the time learning some of the technical ins and outs. I just let them do it. Their customer service is excellent. There's a lot of support, a lot of different people working on our account, and the follow-up is great. It's all in writing so I know what they're working on.

I have the website with Thryv and their programs for calendar bookings and stuff like that. It's been good so far. Especially with the website, everything is connected and people can make appointments through our website. That's what I was looking for. Also, every time I needed anything from Thryv, everyone was very responsive. They were very helpful. There are a few little things that I would improve but in general, I'm very happy.

We've been off for about three months because of this COVID stuff but my experience with Thryv before that was awesome. Everybody has been helpful. They answered all my questions pretty quick. And it helped me understand what I was doing. They walked me through the process and the step-by-step. I was really happy about that.

The rep talked to me and introduced me to the software. I kinda liked it, so I went with Thryv. They provided a website too. I wasn't too happy with the software at first, but once I started getting the hang of it, it was pretty simple to use. What I like about it is it's unlimited. Whenever I wanna make any change on the website, it's done. I can make it. I can also send people emails and they can approve just by a click. The customer service is perfect. However, sometimes I have a hard time logging in and when I call the people that are gonna help me out, sometimes they won't.

I was with a different company and I didn't like it. There were issues that Thryv could answer for me that the other company could not so I switched. I have two accounts with Thryv and working with Thryv has been great. I maintain my website, and I want to do something to it but I can't figure it out. I call Thryv and they do it for me. I also do billing through them. Their customer service is wonderful. They're talking to a crazy old woman on a constant basis and that's me. As with any company, it's growing like I am. With growth comes glitches but they're willing to go beyond the call of duty in working out glitches and it doesn't take them weeks at a time to do it.

Things were fine when I talked to Thryv's reps. We use them for business networking and with their service, we have customers booking us online.

I sought out Thryv. I didn't realize they were part of DexYP. I was just looking for an invoicing system other than QuickBooks. They gave me the presentation and I was sold on it. As far as the customer service is concerned, the chat function is nice on the website. I've used that a couple of times to solve some issues. It's been a good experience every time. For what I use Thryv for, it's perfect. I don't have any problems with the way they have the site set up and the interface set up. It's all pretty understandable and straightforward for me. I like it.

Thryv provided a website and I advertise on Facebook, Instagram and Google. Their customer service is very effective. Our customers communicate with us through the website and that makes it easier for them.

I reached out to Thryv for reputation management and they've been good. We use it to post to multiple sites at once. We also do the auto announcements. When we need to post, we can post from there and it goes on Google and Facebook. That's very convenient and I haven't had any issues. We also use it to keep track of who calls over the internet and that alone is very helpful. We get at least 3 calls a day so it does pay for itself. They reached out to remind us of things which is nice. Before the 4th, they reminded us to update our hours if we were gonna close.

It was the platform to create estimates and bids that intrigued me about Thryv. There's a lot of other stuff that you can get out there that's free but with Thryv, I liked the way it was set up and I like that it had that component with the flexibility of adding some other components that other systems don't. I use their website a lot. It has helped us become a little bit more organized. The only thing is I feel like there's a lot of untapped resources in the system that I don't really have the patience to figure out. Initially, there was someone that sat down and went through everything with us. But I'm pretty busy and I don't feel like I've really learned how to use the whole system. For instance, we added a second LLC to our company which is now our main name. And I have no clue how to go in and change that on our estimates and invoices. But what I do use, I use frequently.

Being able to put a couple of our processes together, the ease of use to the website, the scheduling, and the payment portal interested me about Thryv. Our main representative was very good. But once we got things rolling, things got a little chaotic and we had to put things on hold. We started just around the time that COVID hit and for a moment, it was like I do not have time to build a new website with them. But they came back and were wonderful about it. We are running into some glitches right now, however. The email function is not working. I've been emailing our potential students and it's not going through to them. It sent me in a bit of a panic when a potential student let me know. They've been working on that for a while now but if it doesn't get fixed, I don't know what I'm gonna do with the program.

Thryv had a representative, Jennifer, who was doing our IP stuff. She brought Thryv up and at that point, we had been struggling with the marketing aspect of the business for a while so we thought we'd give it a try. We've had the service for about six months now and it seems to be working. There are a lot of things that I like about it, like the texting to our regular landline and then I get notifications on there and I can reply. I also like the Facebook posts. They're doing all our Facebook and Instagram. But then, I can still review it and then go in and change stuff that I don't particularly, like a post. I've also spoken with people there several times. I've done the training on how to do everything and I've had some complications on website changes that I needed. And I've been very happy with all of them.

Their reps were fine and the customer service seemed to be effortless. I use the website and they do some postings for me.

Thryv is a one-stop shop for everything I need that was all in different places. The people who work for them are freaking amazing. Their dedication and excellent customer service are far better than any other company I’ve ever worked with.

We have been using Yellow Pages and Thryv bought Yellow Pages out and we went ahead and stayed with them. Thryv's reps have been pretty good. They’ve helped me out and answered all my questions. I'm pretty satisfied with them. The company does our website, and in this day of information technology, it's very vital that you have any website, and they pretty much have done a pretty good job. I'm pleased with them as far as our website and the web traffic that I see, and they report to me, so I'm pretty pleased with it.

We had a salesperson from Thryv reach out to us. The customer service from Thryv is excellent. Their services have been very valuable. Our business has grown, and they help keep us more organized. Also, I get fast response time. Any problem I had, they are quick to address it.

Travis, the Thryv sales rep, was very professional, personable, and polite. I have a website and their service has been good. I haven’t had the sales results off of it that I had hoped to have, but it brought me into the 21st century.

We use Thryv to get our location presence known through Google search and it gets the website more actively pinged on. They have done very well getting us seen on Google.

We’re a Brinks dealer and Thryv was at a convention. I met the rep there. However, everyone that signed up at Brinks was under Brinks at one point because they were doing the billing, which made it very difficult to get ahold of them. But that has since changed. I’ve taken it away from Brinks and had gotten my own account. I’ve never had any trouble since then. I bought the whole package. I’ve got Facebook and Thryv does my website. The CRM is really nice. It keeps bids in one place. I do all of my bidding through there. I don’t use it as much as I could, but I love the website. It works well. I’m pretty happy to have a one-stop-shop and I can kinda do everything all in one place.

Thryv's customer service reps are all extremely helpful. We reached out to the company for them to help us make changes to the website. Their process was really simple. They made it very easy. Their service has been very good and we've been very happy with everything so far.

I love Thryv and it’s one of my favorite things. It’s one of the best decisions I made. I needed a CRM system to keep up with all of my customers and the way that Thryv has everything set up, you can customize your portal and as far as how you reach your customers. So, initially, I chose them for the design. Tyler, the guy I worked with, was a big part of it too because I liked him and he has done well for me. I have my website and I do ads with Thryv. Since the corona, they have not been doing the video but once we’re able to have people out, I’m gonna start doing the videos too. So, I do all of their services and it has done everything for me.

Thryv does our Facebook advertising and the rep we've been dealing with is fine.

Thryv's customer service is very good. Patrick came into my office, and I signed up with them. I use their software for going back and forth with my customers. I put my database on there. The only thing that I am looking to do that I haven't done yet is to transfer my QuickBooks into their system. But it's not their fault, it's mine. I also do their marketing. All my marketing is through Thryv. They've been really great. Since working with them, it's much easier getting through to my customers at a touch. I can get through to my customer and talk to them and leave messages for them just by typing it in my keyboard. It's amazing. It's money well-spent, and I couldn't be more than happy.

We have Yellow Pages and when we talked with a representative from Thryv, they were able to help us out with the pricing and still have at least as much, if not better service. Their reps helped us out as much as possible, answered all our questions, and did everything they needed to do. We use Thryv for a little bit of everything when we need it and working with them has been positive. We get breakdowns on how many calls we get into what calls and it helps us track what's going on.

My call volume and everything is good even though I’m not utilizing Thryv as fully as I would like. There are not enough minutes in the day to do all the responses to the inbox so it’s my fault. Overall, it’s working and I am happy.

Our church requested to stop DEX advertising over a year ago. A bill from Thryv was received at our church this past March. After a number of phone calls, the representative we spoke to indicated our account was to be closed (again) and no balance due. Today we received a threat from a collection agency about past due bill. After calling Thryv yet again, we were told there was nothing they could do. At least the agent we spoke to indicated it was beyond his ability and apologized profusely. The yellow pages are clearly not what they used to be.

I've been with DexYP/Thryv for years. I've known about them forever. When my husband and I started our business, I had my sales rep get us set up with Thryv, the website, and everything. Everything has been great. They've helped us build the website, add pictures, get the reviews, and things like that. Yolanda is wonderful and Sherri, our sales rep, is great. We love her. She answers us right away if we have any questions. With Thryv, we definitely had leads coming in for our deck business so that's wonderful.

Thryv is a pretty good program but I haven’t really used it much. It’s just me here so I’m doing everything and I'm waiting for somebody to work at the front desk. But when I have used Thryv, it has worked. I worked with one of the reps and she helped me start it up. I have it linked to my website so people can book my appointments through the website.

Everything is going great with Thryv except I’m trying to figure out what I need to manage to make sure my reviews get responses. I put in a request yesterday because it seems like only part of our reviews are being responded to. And that’s fine, but I need to know what game I’m playing here. I was under the impression at the beginning that any review that was posted was going to be picked up with a response, and I wasn’t gonna have to worry about it. It seems like only some of them are. So, then yesterday, when I was on chat with someone, they said that it’s because only ones that go through Thryv are getting picked up. I said, “Okay, so if the customer goes straight to Google, you guys don’t answer it?” She said, “No, that’s not necessarily true either.” She said she'd get back to me on what that is. Everything that I’m using so far is really good.

I used Dex-Yp (Thryv) to boost my listing online for search sites and phone listings. Unfortunately- they listed my phone number WRONG and listed another customer of theirs in my area. 4 months later this is STILL not fixed and I am still getting billed. I have called in repeatedly and no one will return my calls. I DO NOT recommend them at all.

I saw Thryv at a little mini trade show and spoke with them there. Then I talked to a friend of mine who uses them. I'm using it for invoicing and estimating at this point right now. The guy who set me up with the program was great. I really like him. When I called to talk to somebody during the day about some issue I had, I should have called him. But I called just their customer service number, and I wasn't super happy with that. It was just okay. The lady whom I was talking to was nice enough but just didn't tell me anything. She was telling me to delete the app, and then re-upload the app, which I did. But it didn't really seem to solve it. If she would have walked me through a little bit more at that moment, I might have been happier with the end result. But it took me like a day to figure it out. That wasn't too great. I just didn't like the way she talked.

We advertised with the Yellow Pages and then our rep kind of talked about switching us over to Thryv and so we did. We do the online presence with them where they do our website and the Yellow Book online. Their customer service has been pretty good. They're usually helpful but they don’t speak very great English. Sometimes it’s really hard to understand what they're saying. Also you can tell if they don’t feel like doing what you want so I’ll just call back at a later time. I’ve tried to change the format on our website but there's not a lot of different formats. I didn't know if the girl who did it was just lazy or what, but there should be better formats for people who have a retail business and sell their products online.

I worked with Thryv for an online placement and their rep Salvatore has been helping me out a lot. He is a gentleman and a great guy. He always tries to do better for us and help us in any way he can. When I call him and ask him a question, he answers right away. If he doesn't answer, he would text me that he is in a meeting and would call me back as soon as he can. We are very comfortable with him. So far, Thryv's service has been great. I've been with them for years already and I really like the service. It has worked for our new and used auto parts business. With them, we've gotten more calls.

We had been with YP and then they moved the media side of their company to Dex, and then that got moved to Thryv. We've been thrilled with what they've done for us, especially with the SEOs and the reporting. I can see exactly where everything is going, where calls are coming from and when. The customer service has been very good and everybody's been very professional and friendly. We've been very pleased with Thryv and we love it.

I love Thryv. Everything about it has been great. The customer service has been outstanding and there hasn't been anything that they haven't been able to help me with.

I was with Yellow Pages online. So, when Thryv bought them out, I wanted to upgrade my website. They had informed me that they were bought out, and there was a new system I can switch to, so I did. We do social media. I have the website through them, and they do my online marketing. I really haven’t noticed a huge difference of people coming in. A lot of people just say they found me on Google, but I do notice that my customers are really happy with the appointment service that they have, how I can set up an appointment, and the customer gets an automatic reminder. They’re able to schedule online and edit their schedule through the website. So, they like that upgraded platform feature of it, and how they can talk to me directly through their reservations. They just click a link and they can see all the details. They find that convenient.

Thryv was gonna help me get more business coming in through the lead generation and the website. Their representative was good. Unfortunately for me, I had business partner issues and we ended up pretty much shutting down that company. But it had nothing to do with them. Thryv was great.

I knew about Thryv from Gwen of Simple Social. She was a representative going through our area, doing some marketing and we had a long talk. She knows the product and was great with putting website together with Thryv. Everybody from Thryv that I talked to before when I joined were all a help. What they do together really works well. I can call them anytime if I have a question about anything and they answer it. They take care of it in no time. I'm really impressed by all the stuff that they offer as Thryv themselves, the way they check on me and wanna help with my emails and how we get more out of them. I've been sending other people to Gwen to help set up to get Thryv involved.

Jessie called me and I told him to give me a week and he was very consistent in trying to get to meet me, which was good because I needed somebody that was consistent. They made me a little website and it would answer my invoice. But I had a little issue with downloading photos. They have like a preset advertisements that they do but I like to do my own. For a while, it would take a whole month and I couldn’t download my photos to do my little advertising thing. But they took care of that.

We did a project for one of the representatives of Thryv at his personal residence. I saw what he had and he told me what he did. It took us a little while but we got into it and had them provide the service for us. We put pictures on our own Facebook but having a small business, you run from 6:00 in the morning till sometimes 10:00 at night. So, it’s hard for me to match up and link up with Thryv. My biggest thing is I need to get them pictures to update what we have but I don’t think just the pictures alone are gonna get us more business. In the last 14 months we’ve been with with them, we might’ve gotten three different possible leads from it as far as clients.

Thryv reached out to me and I had a good experience with their rep. I already had a website, but they did another one for me which is a little better than the one I had. They provided me a system where I could put my client's email addresses in and send out emails to them. However, if I want to run a special on Facebook, I have to set that up myself as they wanted more money to do that. Still, working with them has been a positive experience.

I got Thryv's small social media package for my catering business after they reached out to me. Their system is user-friendly but not time-friendly to set up. It takes a lot to get everything in to make it useable. It took so long to figure it out that by the time the six month of the first contract was up, I haven't seen enough of a result to want to stay with them. I also get random messages saying that Thryv has brought me business. But, it's always a wrong number. So, it's like they're trying to take credit for a sales call that isn't a real sales call as it's not relevant to my company. Still, their customer service has been great. They do great education programs.

Thryv reached out to me and their reps were professional and courteous. I went with them and they designed my new website. They host it too and I use their interface for invoices, keeping track of clients and how much those clients owe. I would let others know what Thryv is and how their system has helped me and worked pretty well for me.

I was looking for a way to manage my social media and customer relationship management software better. Thryv's customer service has been excellent. As part of their service, I get free support. They contacted me and arranged weekly meetings and helped me setup my system. One day I was up late working on a weekend and at 3 in the morning there was a human being there ready to help me, so I was very impressed. I thought I was gonna get some robocall, but no.

We use Thryv mainly to get our name out there more when people are searching on Google and things like that for our type of service that we provide. About a month ago, we reached out to them to see if there was any way that we could push back on our advertising with them just because of everything that's going on. We weren't getting any business and any type of traffic. We felt that cutting down the $1,000 that we're investing with Thryv every month was necessary at the time. But Hunter, the guy that we usually deal with, has been excellent. And then another gentleman called me last week, and every time, it has been good. They're professional. They're knowledgeable, and if they don't know the answer to your question, they definitely try to look into it and get back to us as soon as they can with an answer they didn't have in the beginning. It has been a good experience.

Thryv contacted us and explained how everything works. We decided to go with them and so far, it’s really good. The software is working perfectly. We are still having control all of my sales and bookings. But with all this stuff going on with COVID-19, my rep was fired, and I have a new rep, Eric. I didn’t care about him all this time and that’s not good 'cause I like to be spoiled sometimes. He didn’t show up yet to us to ask how is everything going or if he could help us with something. That’s my main concern right now. It’s imperative to me that not only guys from customer service contact me. I need to hear about my rep ‘cause I need to do things. If he’s gonna be my rep, at least call me once a month or send me an email or a text message. With my old rep, Jack, he was always having contact directed to me every 15 days at least.

Thryv had some features that kinda interested us. It was advertising through the market and we wanted to see how it all works. I contacted Thryv and customer service was pretty good. They were very prompt. The main technicality is working out the digital platform at this time. We’re just gonna need to understand a little bit more in regards to some of the platform feature that Thryv has. I’m in the process of working with one of the representatives who is out here. We haven’t really gotten to a full blow due to COVID. Things have been kinda pushed back a little bit. Hopefully, we can move forward a little bit and get a good return from partnering up with Thryv here. Otherwise, so far, so good.

While Thryv's website services are pretty good, their system doesn't meet our needs. I thought I was gonna be able to keep a database and be able to get information out to several different things. I thought would be able to contact people and have them do reviews. I thought I could manage Google and other things in one place. All of that is not really true. This system is all about collecting contacts. I get that for certain businesses but it's not right for us. It just muddied our system up. I can't keep up without cleaning that out and creating the database I wanted. Also, calling Thryv and trying to get them to answer my questions is a nightmare. I'm so glad that I have good customer service people whom I talk to regularly before Thryv was even invented who help me get through that.

We went with Thryv for the revamping of our website and to have everything for our business all in one place. So far, we've been having a good experience with their customer service. It has been nice having a library for our social media accounts. Plus, our website looks a lot better now. However, we're a law office and we don't do sales on our website. But then, the first thing at the top of my dashboard is sales and it's always zero. It would be better if we could customize our home dashboard when we're on the Thryv app. Also, if the user isn't too savvy, their system would be hard to operate. Still, I've been liking their service so far.

I wanted to start using Thryv's product. I reached out to them and I'm now doing their internet and social media services. I like that they're taking care of some things that I don't have to worry about anymore. They're keeping everything cleaned up on the internet and social media. Customer service is good.

Our overall experience with Thryv has been positive so far. We have been impressed with their customer service. Our text marketing capability was delayed for some time; however, we overcame and now we have nothing but positives for this great platform and team!

Thomas our Thryv sales rep. He kinda reached out to me a couple of times and figured that this was the appropriate time to get some more business going on like some advertisement. I've been using Thryv for leads since February this year and I know that it takes time for the software to adjust to my business. But I have been noticing an increase in the calls which is all I need. The calls to come through and the rest is on me.

I've had Thryv's service for only a couple of months before COVID hit. I can't say that I've seen an exceptional amount of growth. But I like the fact that it can post to Facebook automatically. That was pretty much the benefit because I have ERM through my company. Also, everybody in customer service was great.

Somebody stopped into the office and it was perfect timing that I was looking to switch my website stuff. I’m horrible at all this computer stuff. Right now, Thryv is handling the website. I’m also looking into doing something else with them which does like the Google stuff that moves me up the screen. I’m on two pages back so Thryv is working with me to be on page 1. I’m working on that.

Everything has been working out marvelously with Thryv. I get to track the leads and we're getting good traffic. They are consistently putting information out on Facebook, which helps. Their reps have been fine too.

Thryv's customer service does a good job. Currently, I'm getting calls to them and we've been working out some bugs with the service. Still, they've done really well for me.

Everything is going well with Thryv. We’re meeting with the guy that signed us up locally. He’s coming in tomorrow so we can go over and see if we wanna make any changes or what we wanna do. There are a lot of the stuff that we use and a lot that we don’t. We're going to kinda review those things to see if we could come up with a different package. I like our rep. He’s good to work with.

I did some client campaign. I post something on Facebook, so it’s more marketing. We wanted to get more houses because we are a cleaning business and we wanted to expand our business. Thryv's reps helped me a lot. I receive a lot of calls like people offering to put me as the first business on Yelp.

The reps were pretty helpful. They sold me that as an advertising package with the yellow pages ad that I had. I had to take this Thryv program and they kinda talked me into doing it for a year. It works but I could do without it. I’m not a real computer-savvy guy. I can write up the estimate and take a picture of it and text it to somebody faster than what I can type it up on the Thryv program.

Thryv was presented to us with our advertising renewal. It is an additional service that we integrated with last year and I put my office administrator in charge of it. She’s been doing a lot more in delving into it to try to use it more so that it’s working for us. We’ve been trying to use it a lot to facilitate and coordinate our social media account. However, the service is kind of all over the place a little bit. There are so many different things and it’s a little confusing. We didn’t have an opportunity to utilize the program as we’ve really slowed down when the whole coronavirus thing happened but it could have more integration with everything. Other than that, their customer service has been good. They’re super, very easy to reach, accessible and helpful.

We were with Yellow Pages then they switched over to DexYP. We were then transferred over from DexYP to Thryv. We weren’t given a decision on the changes. But any time that I’ve ever had to call them, which is maybe twice in a number of years, it has always been good. It didn’t matter what company. It’s also good advertising so the value of the service is good.

I’ve been with Thryv since it was just straight Yellow Pages. It's been close to 20 years. Everything works great and Thryv helps my business.

I work with Kristen and she's local and she handles business development. The one-on-one interaction, the coaching and the guidance in regards to what's taking place with the company has been great. Thryv support has been productive. They have reached out to me when I've opened up questions and they’ve guided me. There are some things that they couldn’t really control, like Facebook’s rules. So in general, the Thryv team has been good. I haven’t been able to not resolve something that has come up.

The Thryv reps have been excellent. The interactions that I typically have are when I have my listing that the subscription is coming due. Someone contacts me ahead of time to ask me if I have any changes, etcetera. They are always pleasant and they give me my options. This particular time was different in the sense that when they talked to me about it, I explained to them that our two daughters joined our practice and gave them a little history that they are fourth-generation, etcetera.

We've been with Dex Yellow Pages for over 20 years. We had a Yellow Page ad for our appraisal business. Dex then changed to Thryv.

I ran into Amber, my sales rep, on Facebook, and she assured me that they would do a good job --I have had lots of bad experiences with website companies and the internet. She replied quickly, did a good job selling me, and it has been pretty good. It hasn’t been flawless, but it has been better than I've experienced in the past. We just began some ads -- I’ve paid for the advertising and committed to four months. The pricing is good. But being a big company, it is a little clunky. It takes, sometimes, several people to get changes made. And there was a little misunderstanding on the billing in the beginning. But, all in all, it is good.

Thryv came and found me. Madison was very friendly and she cared about my business outside of just making a sale. That was the biggest thing. She wanted to make sure that the system that Thryv offers is going to be what I needed. She kinda walked me through the different packages and different features to show me how it would drastically apply to my business. No one else has really been able to do that.

I usually do not write reviews but let me save you some money, time, aggravation and maybe let me save your business the Headaches. Do not use DEXYP or THRYV. And you will thank me. When we opened our business Patrick ** from DEXYP started calling continually saying “your business was not showing up on Google”. Being that we were a small business we did not have someone to allocate for this part of our business nonetheless we also did not have money to waste. Patrick would call and I would tell him were still setting up our storefront and that this was not our core focus at this time, and he would always suggest that he would wait 1 to 3 months and check back to see if we needed anything.

The guy contacted me and they built my website. Then, they got my logo and I'm happy with it. They have called me a few times saying, “If you need something, give us a call.” But, it has been three months since I have heard from them. If I need something, I could call them and they would add it to my bill, which I pay every month. Overall, I'm happy with the service of Thryv.

One of our long-term clients is an employee at Thryv. I wanted coordination of social media. When we were getting started, there were glitches like getting together with the right people at the right time. I hope to be able to see that it's valuable since we’re essentially shut down for the past month and foreseeable future.

A person from Yelp hooked me up to Thryv and in a way, their service has been valuable. They do ad runs and everything.

The rep that set me up with Thryv came to one of my networking group meetings, BNI, and explained the concept of the company. It fit with the marketing plan that I was trying to set up and make better use of my website. I decided to look into it and I liked what I saw. I was looking for the website so I needed a better website that provided SEO and help with scheduled Facebook marketing as well as the ability for me to manipulate the website and handle leads efficiently without much time on my part. Thryv's system does all that well for me. Customer service has been great. They are very communicative and accessible. Whether I call in or I use the chatbox, I usually get everything that I need very quickly. Thryv is extremely valuable in our company and it has been a great experience.

We wanted to advertise our business. Thryv's rep helped us pretty well. It was easy with him. He was a nice gentleman. The price to get their advertisement is fair. Everything is working out fine with them. It’s not like we have clients that tell us that they got our number from the ads but it’s drawn something out of it.

My boss told me about Thryv, and the experience with them has been great. The company was searching for marketing and website services, and our business advisor has been extremely helpful. We could not have done it without him. Overall, Thryv’s service been very valuable to our company.

It was very good interacting with Thryv's rep. We had Yellow Pages but I canceled that. The phonebook's getting thinner and thinner. Everybody's using Google or some other search engine to do their stuff.

I've been with Yellow Pages for close to 30 years on the business and it went from the real Yellow Pages to YP to DexYP. With Thryv reps, they just tell me what it's gonna be and I say okay. It's pretty simple and they're very respectful. Many people use the internet now, though. I almost didn’t even put the ads back in there this year. I thought I'd try it one more year just to see but I have no idea if it works or doesn’t work.

The doctor has been using them since they started at Southwestern Bell Yellow Pages. So, he has been through the gamut. With Thryv, we did a little extra on our website. Their customer service has been good. If I have any questions, they are there. Everything that is on the platform is easy, and I’m able to figure out on my own. Everything is straightforward.