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About Thryv
Thryv, Inc. owns the easy-to-use Thryv end-to-end customer experience software built for small business that helps over 40,000 SaaS clients with the daily demands of running a business. With Thryv, they can get the job, manage the job and get credit. Thryv’s award-winning platform provides modernized business functions, allowing small-to-medium-sized businesses (SMB) to reach more customers, stay organized, get paid faster and generate reviews. These include building a digital customer database, automated marketing through email and text, updating business listings across the internet, scheduling online appointments, sending notifications and reminders, managing ratings and reviews, generating estimates and invoices and processing payments.
Pros & Cons
- All-in-one management
- Digital tool integration
- Easy payment acceptance
- No costs listed online
- Short cancellation window
Featured Reviews
Thryv was offered to us by our corporation as part of our franchise buy-in. Once we were set up in it, everything's right there for us to use. It's very easy. Everything's good an...
Read full reviewThryv's service is extremely valuable. They've helped out my social media presence and probably net me a client or two extra a month. ... I love their customer service. They are q...
Read full reviewWhat is Thryv software?
Thryv is an all-in-one business management software program. It provides small business owners with a single platform to handle the essential aspects of running their businesses, such as staying organized, getting paid faster, reaching more customers and generating reviews.
Some of the features that Thryv offers include:
- Customer relationship management
- Social media management
- Online presence management
- Customer communication
- Marketing automation
- Reputation management
- Sale and payment acceptance
- Scheduling and appointments
- Document storage and sharing
This software helps business owners automate tasks, such as social media posting, while keeping focus on the customer, and it comes with 24/7 customer support and flexible training.
There are plans available for three users, eight users and unlimited users. Each plan has features to help you reach customers, get paid, stay organized and generate reviews, but more expensive plans have increased features. There are also add-ons available, including medical privacy security, search engine optimization and Thryv leads.
What does Thryv do?
Thryv helps you focus on customers. The software makes it easier for customers to find you, whether it’s through your social media or company reviews. It also encourages interactions between you and your customers by sending you notifications and reminders when they reach out. Customers can book online, and you can communicate through automated messages.
Thryv also lets you send cost estimates, invoices and receipts, and it can accept credit card payments at competitive rates. Thryv works with PayPal, Venmo, Square and Apple Pay, among other payment processors. It also integrates with QuickBooks and other bookkeeping software to help you keep track of your income and expenses in one place.
Finally, Thryv connects with various other online tools to help you handle every aspect of your business from one platform, including advanced scheduling of social media posts, automated marketing and secure document storage. Complementary tools include WordPress, Zoom, Yelp, Facebook, Twitter, Instagram, Square and LinkedIn.
How much does Thryv cost?
Thryv doesn’t list prices online. It offers three separate plans, but the cost of each plan varies based on your needs. Thryv creates a custom proposal based on your business, taking into account its size and projected growth. Thryv has a six-month mandatory subscription term that automatically renews, and you save 5% by choosing semiannual payments.
Thryv offers potential customers a free demo that lets you see if the software works for you before committing.
Thryv FAQ
Is Thryv HIPAA compliant?
Thryv has a HIPAA-compliant add-on that secures your account per federal privacy guidelines.
Can you cancel Thryv?
You can cancel Thryv or its upgrades and add-ons within three days of purchase for a full refund. If you’re outside the cancellation period, you must submit a notice to terminate at least 30 days before the beginning of your next subscription.
What services are available on Thryv?
Thryv offers a variety of business services, including estimates, invoices, scheduling, online booking and automated communications.
Is Thryv worth it?
If you’re a small business owner, Thryv is often worth it. Having all the parts of your business localized on a single platform is convenient, and the software keeps you organized and up to date. It can also increase your online presence and draw customers to your business. However, not everyone appreciates the six-month term with auto-renewal or relatively narrow cancellation window. For most small business owners, though, having social media, appointment booking, bookkeeping and all other aspects of business management in one place is a major benefit.
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- 4,564,720 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Thryv Company Information
- Company Name:
- Thryv
- Company Type:
- Private
- Ticker Symbol:
- DXM
- Year Founded:
- 1986
- Formerly Named:
- Yellow Pages / Dex Media / DexYP
- Address:
- 2200 W. Airfield Dr.
- City:
- Dallas
- State/Province:
- TX
- Postal Code:
- 75261
- Country:
- United States
- Website:
- www.thryv.com