Thryv Reviews

Things were fine when I talked to Thryv's reps. We use them for business networking and with their service, we have customers booking us online.

I sought out Thryv. I didn't realize they were part of DexYP. I was just looking for an invoicing system other than QuickBooks. They gave me the presentation and I was sold on it. As far as the customer service is concerned, the chat function is nice on the website. I've used that a couple of times to solve some issues. It's been a good experience every time. For what I use Thryv for, it's perfect. I don't have any problems with the way they have the site set up and the interface set up. It's all pretty understandable and straightforward for me. I like it.

Thryv provided a website and I advertise on Facebook, Instagram and Google. Their customer service is very effective. Our customers communicate with us through the website and that makes it easier for them.

I reached out to Thryv for reputation management and they've been good. We use it to post to multiple sites at once. We also do the auto announcements. When we need to post, we can post from there and it goes on Google and Facebook. That's very convenient and I haven't had any issues. We also use it to keep track of who calls over the internet and that alone is very helpful. We get at least 3 calls a day so it does pay for itself. They reached out to remind us of things which is nice. Before the 4th, they reminded us to update our hours if we were gonna close.

It was the platform to create estimates and bids that intrigued me about Thryv. There's a lot of other stuff that you can get out there that's free but with Thryv, I liked the way it was set up and I like that it had that component with the flexibility of adding some other components that other systems don't. I use their website a lot. It has helped us become a little bit more organized. The only thing is I feel like there's a lot of untapped resources in the system that I don't really have the patience to figure out. Initially, there was someone that sat down and went through everything with us. But I'm pretty busy and I don't feel like I've really learned how to use the whole system. For instance, we added a second LLC to our company which is now our main name. And I have no clue how to go in and change that on our estimates and invoices. But what I do use, I use frequently.

Being able to put a couple of our processes together, the ease of use to the website, the scheduling, and the payment portal interested me about Thryv. Our main representative was very good. But once we got things rolling, things got a little chaotic and we had to put things on hold. We started just around the time that COVID hit and for a moment, it was like I do not have time to build a new website with them. But they came back and were wonderful about it. We are running into some glitches right now, however. The email function is not working. I've been emailing our potential students and it's not going through to them. It sent me in a bit of a panic when a potential student let me know. They've been working on that for a while now but if it doesn't get fixed, I don't know what I'm gonna do with the program.

Thryv had a representative, Jennifer, who was doing our IP stuff. She brought Thryv up and at that point, we had been struggling with the marketing aspect of the business for a while so we thought we'd give it a try. We've had the service for about six months now and it seems to be working. There are a lot of things that I like about it, like the texting to our regular landline and then I get notifications on there and I can reply. I also like the Facebook posts. They're doing all our Facebook and Instagram. But then, I can still review it and then go in and change stuff that I don't particularly, like a post. I've also spoken with people there several times. I've done the training on how to do everything and I've had some complications on website changes that I needed. And I've been very happy with all of them.

Their reps were fine and the customer service seemed to be effortless. I use the website and they do some postings for me.

Thryv is a one-stop shop for everything I need that was all in different places. The people who work for them are freaking amazing. Their dedication and excellent customer service are far better than any other company I’ve ever worked with.

We have been using Yellow Pages and Thryv bought Yellow Pages out and we went ahead and stayed with them. Thryv's reps have been pretty good. They’ve helped me out and answered all my questions. I'm pretty satisfied with them. The company does our website, and in this day of information technology, it's very vital that you have any website, and they pretty much have done a pretty good job. I'm pleased with them as far as our website and the web traffic that I see, and they report to me, so I'm pretty pleased with it.

We had a salesperson from Thryv reach out to us. The customer service from Thryv is excellent. Their services have been very valuable. Our business has grown, and they help keep us more organized. Also, I get fast response time. Any problem I had, they are quick to address it.

Travis, the Thryv sales rep, was very professional, personable, and polite. I have a website and their service has been good. I haven’t had the sales results off of it that I had hoped to have, but it brought me into the 21st century.

We use Thryv to get our location presence known through Google search and it gets the website more actively pinged on. They have done very well getting us seen on Google.

We’re a Brinks dealer and Thryv was at a convention. I met the rep there. However, everyone that signed up at Brinks was under Brinks at one point because they were doing the billing, which made it very difficult to get ahold of them. But that has since changed. I’ve taken it away from Brinks and had gotten my own account. I’ve never had any trouble since then. I bought the whole package. I’ve got Facebook and Thryv does my website. The CRM is really nice. It keeps bids in one place. I do all of my bidding through there. I don’t use it as much as I could, but I love the website. It works well. I’m pretty happy to have a one-stop-shop and I can kinda do everything all in one place.

Thryv's customer service reps are all extremely helpful. We reached out to the company for them to help us make changes to the website. Their process was really simple. They made it very easy. Their service has been very good and we've been very happy with everything so far.

I love Thryv and it’s one of my favorite things. It’s one of the best decisions I made. I needed a CRM system to keep up with all of my customers and the way that Thryv has everything set up, you can customize your portal and as far as how you reach your customers. So, initially, I chose them for the design. Tyler, the guy I worked with, was a big part of it too because I liked him and he has done well for me. I have my website and I do ads with Thryv. Since the corona, they have not been doing the video but once we’re able to have people out, I’m gonna start doing the videos too. So, I do all of their services and it has done everything for me.

Thryv does our Facebook advertising and the rep we've been dealing with is fine.

Thryv's customer service is very good. Patrick came into my office, and I signed up with them. I use their software for going back and forth with my customers. I put my database on there. The only thing that I am looking to do that I haven't done yet is to transfer my QuickBooks into their system. But it's not their fault, it's mine. I also do their marketing. All my marketing is through Thryv. They've been really great. Since working with them, it's much easier getting through to my customers at a touch. I can get through to my customer and talk to them and leave messages for them just by typing it in my keyboard. It's amazing. It's money well-spent, and I couldn't be more than happy.

We have Yellow Pages and when we talked with a representative from Thryv, they were able to help us out with the pricing and still have at least as much, if not better service. Their reps helped us out as much as possible, answered all our questions, and did everything they needed to do. We use Thryv for a little bit of everything when we need it and working with them has been positive. We get breakdowns on how many calls we get into what calls and it helps us track what's going on.

My call volume and everything is good even though I’m not utilizing Thryv as fully as I would like. There are not enough minutes in the day to do all the responses to the inbox so it’s my fault. Overall, it’s working and I am happy.

Our church requested to stop DEX advertising over a year ago. A bill from Thryv was received at our church this past March. After a number of phone calls, the representative we spoke to indicated our account was to be closed (again) and no balance due. Today we received a threat from a collection agency about past due bill. After calling Thryv yet again, we were told there was nothing they could do. At least the agent we spoke to indicated it was beyond his ability and apologized profusely. The yellow pages are clearly not what they used to be.

I've been with DexYP/Thryv for years. I've known about them forever. When my husband and I started our business, I had my sales rep get us set up with Thryv, the website, and everything. Everything has been great. They've helped us build the website, add pictures, get the reviews, and things like that. Yolanda is wonderful and Sherri, our sales rep, is great. We love her. She answers us right away if we have any questions. With Thryv, we definitely had leads coming in for our deck business so that's wonderful.

Thryv is a pretty good program but I haven’t really used it much. It’s just me here so I’m doing everything and I'm waiting for somebody to work at the front desk. But when I have used Thryv, it has worked. I worked with one of the reps and she helped me start it up. I have it linked to my website so people can book my appointments through the website.

Everything is going great with Thryv except I’m trying to figure out what I need to manage to make sure my reviews get responses. I put in a request yesterday because it seems like only part of our reviews are being responded to. And that’s fine, but I need to know what game I’m playing here. I was under the impression at the beginning that any review that was posted was going to be picked up with a response, and I wasn’t gonna have to worry about it. It seems like only some of them are. So, then yesterday, when I was on chat with someone, they said that it’s because only ones that go through Thryv are getting picked up. I said, “Okay, so if the customer goes straight to Google, you guys don’t answer it?” She said, “No, that’s not necessarily true either.” She said she'd get back to me on what that is. Everything that I’m using so far is really good.

I used Dex-Yp (Thryv) to boost my listing online for search sites and phone listings. Unfortunately- they listed my phone number WRONG and listed another customer of theirs in my area. 4 months later this is STILL not fixed and I am still getting billed. I have called in repeatedly and no one will return my calls. I DO NOT recommend them at all.

We advertised with the Yellow Pages and then our rep kind of talked about switching us over to Thryv and so we did. We do the online presence with them where they do our website and the Yellow Book online. Their customer service has been pretty good. They're usually helpful but they don’t speak very great English. Sometimes it’s really hard to understand what they're saying. Also you can tell if they don’t feel like doing what you want so I’ll just call back at a later time. I’ve tried to change the format on our website but there's not a lot of different formats. I didn't know if the girl who did it was just lazy or what, but there should be better formats for people who have a retail business and sell their products online.

I saw Thryv at a little mini trade show and spoke with them there. Then I talked to a friend of mine who uses them. I'm using it for invoicing and estimating at this point right now. The guy who set me up with the program was great. I really like him. When I called to talk to somebody during the day about some issue I had, I should have called him. But I called just their customer service number, and I wasn't super happy with that. It was just okay. The lady whom I was talking to was nice enough but just didn't tell me anything. She was telling me to delete the app, and then re-upload the app, which I did. But it didn't really seem to solve it. If she would have walked me through a little bit more at that moment, I might have been happier with the end result. But it took me like a day to figure it out. That wasn't too great. I just didn't like the way she talked.

I worked with Thryv for an online placement and their rep Salvatore has been helping me out a lot. He is a gentleman and a great guy. He always tries to do better for us and help us in any way he can. When I call him and ask him a question, he answers right away. If he doesn't answer, he would text me that he is in a meeting and would call me back as soon as he can. We are very comfortable with him. So far, Thryv's service has been great. I've been with them for years already and I really like the service. It has worked for our new and used auto parts business. With them, we've gotten more calls.

We had been with YP and then they moved the media side of their company to Dex, and then that got moved to Thryv. We've been thrilled with what they've done for us, especially with the SEOs and the reporting. I can see exactly where everything is going, where calls are coming from and when. The customer service has been very good and everybody's been very professional and friendly. We've been very pleased with Thryv and we love it.

I love Thryv. Everything about it has been great. The customer service has been outstanding and there hasn't been anything that they haven't been able to help me with.

I was with Yellow Pages online. So, when Thryv bought them out, I wanted to upgrade my website. They had informed me that they were bought out, and there was a new system I can switch to, so I did. We do social media. I have the website through them, and they do my online marketing. I really haven’t noticed a huge difference of people coming in. A lot of people just say they found me on Google, but I do notice that my customers are really happy with the appointment service that they have, how I can set up an appointment, and the customer gets an automatic reminder. They’re able to schedule online and edit their schedule through the website. So, they like that upgraded platform feature of it, and how they can talk to me directly through their reservations. They just click a link and they can see all the details. They find that convenient.

Thryv was gonna help me get more business coming in through the lead generation and the website. Their representative was good. Unfortunately for me, I had business partner issues and we ended up pretty much shutting down that company. But it had nothing to do with them. Thryv was great.

Jessie called me and I told him to give me a week and he was very consistent in trying to get to meet me, which was good because I needed somebody that was consistent. They made me a little website and it would answer my invoice. But I had a little issue with downloading photos. They have like a preset advertisements that they do but I like to do my own. For a while, it would take a whole month and I couldn’t download my photos to do my little advertising thing. But they took care of that.

I knew about Thryv from Gwen of Simple Social. She was a representative going through our area, doing some marketing and we had a long talk. She knows the product and was great with putting website together with Thryv. Everybody from Thryv that I talked to before when I joined were all a help. What they do together really works well. I can call them anytime if I have a question about anything and they answer it. They take care of it in no time. I'm really impressed by all the stuff that they offer as Thryv themselves, the way they check on me and wanna help with my emails and how we get more out of them. I've been sending other people to Gwen to help set up to get Thryv involved.

We did a project for one of the representatives of Thryv at his personal residence. I saw what he had and he told me what he did. It took us a little while but we got into it and had them provide the service for us. We put pictures on our own Facebook but having a small business, you run from 6:00 in the morning till sometimes 10:00 at night. So, it’s hard for me to match up and link up with Thryv. My biggest thing is I need to get them pictures to update what we have but I don’t think just the pictures alone are gonna get us more business. In the last 14 months we’ve been with with them, we might’ve gotten three different possible leads from it as far as clients.

Thryv reached out to me and I had a good experience with their rep. I already had a website, but they did another one for me which is a little better than the one I had. They provided me a system where I could put my client's email addresses in and send out emails to them. However, if I want to run a special on Facebook, I have to set that up myself as they wanted more money to do that. Still, working with them has been a positive experience.

I got Thryv's small social media package for my catering business after they reached out to me. Their system is user-friendly but not time-friendly to set up. It takes a lot to get everything in to make it useable. It took so long to figure it out that by the time the six month of the first contract was up, I haven't seen enough of a result to want to stay with them. I also get random messages saying that Thryv has brought me business. But, it's always a wrong number. So, it's like they're trying to take credit for a sales call that isn't a real sales call as it's not relevant to my company. Still, their customer service has been great. They do great education programs.

Thryv reached out to me and their reps were professional and courteous. I went with them and they designed my new website. They host it too and I use their interface for invoices, keeping track of clients and how much those clients owe. I would let others know what Thryv is and how their system has helped me and worked pretty well for me.

We use Thryv mainly to get our name out there more when people are searching on Google and things like that for our type of service that we provide. About a month ago, we reached out to them to see if there was any way that we could push back on our advertising with them just because of everything that's going on. We weren't getting any business and any type of traffic. We felt that cutting down the $1,000 that we're investing with Thryv every month was necessary at the time. But Hunter, the guy that we usually deal with, has been excellent. And then another gentleman called me last week, and every time, it has been good. They're professional. They're knowledgeable, and if they don't know the answer to your question, they definitely try to look into it and get back to us as soon as they can with an answer they didn't have in the beginning. It has been a good experience.

I was looking for a way to manage my social media and customer relationship management software better. Thryv's customer service has been excellent. As part of their service, I get free support. They contacted me and arranged weekly meetings and helped me setup my system. One day I was up late working on a weekend and at 3 in the morning there was a human being there ready to help me, so I was very impressed. I thought I was gonna get some robocall, but no.

Thryv contacted us and explained how everything works. We decided to go with them and so far, it’s really good. The software is working perfectly. We are still having control all of my sales and bookings. But with all this stuff going on with COVID-19, my rep was fired, and I have a new rep, Eric. I didn’t care about him all this time and that’s not good 'cause I like to be spoiled sometimes. He didn’t show up yet to us to ask how is everything going or if he could help us with something. That’s my main concern right now. It’s imperative to me that not only guys from customer service contact me. I need to hear about my rep ‘cause I need to do things. If he’s gonna be my rep, at least call me once a month or send me an email or a text message. With my old rep, Jack, he was always having contact directed to me every 15 days at least.

Thryv had some features that kinda interested us. It was advertising through the market and we wanted to see how it all works. I contacted Thryv and customer service was pretty good. They were very prompt. The main technicality is working out the digital platform at this time. We’re just gonna need to understand a little bit more in regards to some of the platform feature that Thryv has. I’m in the process of working with one of the representatives who is out here. We haven’t really gotten to a full blow due to COVID. Things have been kinda pushed back a little bit. Hopefully, we can move forward a little bit and get a good return from partnering up with Thryv here. Otherwise, so far, so good.

While Thryv's website services are pretty good, their system doesn't meet our needs. I thought I was gonna be able to keep a database and be able to get information out to several different things. I thought would be able to contact people and have them do reviews. I thought I could manage Google and other things in one place. All of that is not really true. This system is all about collecting contacts. I get that for certain businesses but it's not right for us. It just muddied our system up. I can't keep up without cleaning that out and creating the database I wanted. Also, calling Thryv and trying to get them to answer my questions is a nightmare. I'm so glad that I have good customer service people whom I talk to regularly before Thryv was even invented who help me get through that.

We went with Thryv for the revamping of our website and to have everything for our business all in one place. So far, we've been having a good experience with their customer service. It has been nice having a library for our social media accounts. Plus, our website looks a lot better now. However, we're a law office and we don't do sales on our website. But then, the first thing at the top of my dashboard is sales and it's always zero. It would be better if we could customize our home dashboard when we're on the Thryv app. Also, if the user isn't too savvy, their system would be hard to operate. Still, I've been liking their service so far.

I wanted to start using Thryv's product. I reached out to them and I'm now doing their internet and social media services. I like that they're taking care of some things that I don't have to worry about anymore. They're keeping everything cleaned up on the internet and social media. Customer service is good.

Our overall experience with Thryv has been positive so far. We have been impressed with their customer service. Our text marketing capability was delayed for some time; however, we overcame and now we have nothing but positives for this great platform and team!

Thomas our Thryv sales rep. He kinda reached out to me a couple of times and figured that this was the appropriate time to get some more business going on like some advertisement. I've been using Thryv for leads since February this year and I know that it takes time for the software to adjust to my business. But I have been noticing an increase in the calls which is all I need. The calls to come through and the rest is on me.

I've had Thryv's service for only a couple of months before COVID hit. I can't say that I've seen an exceptional amount of growth. But I like the fact that it can post to Facebook automatically. That was pretty much the benefit because I have ERM through my company. Also, everybody in customer service was great.

Somebody stopped into the office and it was perfect timing that I was looking to switch my website stuff. I’m horrible at all this computer stuff. Right now, Thryv is handling the website. I’m also looking into doing something else with them which does like the Google stuff that moves me up the screen. I’m on two pages back so Thryv is working with me to be on page 1. I’m working on that.

Everything has been working out marvelously with Thryv. I get to track the leads and we're getting good traffic. They are consistently putting information out on Facebook, which helps. Their reps have been fine too.

Thryv's customer service does a good job. Currently, I'm getting calls to them and we've been working out some bugs with the service. Still, they've done really well for me.

Everything is going well with Thryv. We’re meeting with the guy that signed us up locally. He’s coming in tomorrow so we can go over and see if we wanna make any changes or what we wanna do. There are a lot of the stuff that we use and a lot that we don’t. We're going to kinda review those things to see if we could come up with a different package. I like our rep. He’s good to work with.

I did some client campaign. I post something on Facebook, so it’s more marketing. We wanted to get more houses because we are a cleaning business and we wanted to expand our business. Thryv's reps helped me a lot. I receive a lot of calls like people offering to put me as the first business on Yelp.

The reps were pretty helpful. They sold me that as an advertising package with the yellow pages ad that I had. I had to take this Thryv program and they kinda talked me into doing it for a year. It works but I could do without it. I’m not a real computer-savvy guy. I can write up the estimate and take a picture of it and text it to somebody faster than what I can type it up on the Thryv program.

Thryv was presented to us with our advertising renewal. It is an additional service that we integrated with last year and I put my office administrator in charge of it. She’s been doing a lot more in delving into it to try to use it more so that it’s working for us. We’ve been trying to use it a lot to facilitate and coordinate our social media account. However, the service is kind of all over the place a little bit. There are so many different things and it’s a little confusing. We didn’t have an opportunity to utilize the program as we’ve really slowed down when the whole coronavirus thing happened but it could have more integration with everything. Other than that, their customer service has been good. They’re super, very easy to reach, accessible and helpful.

We were with Yellow Pages then they switched over to DexYP. We were then transferred over from DexYP to Thryv. We weren’t given a decision on the changes. But any time that I’ve ever had to call them, which is maybe twice in a number of years, it has always been good. It didn’t matter what company. It’s also good advertising so the value of the service is good.

I work with Kristen and she's local and she handles business development. The one-on-one interaction, the coaching and the guidance in regards to what's taking place with the company has been great. Thryv support has been productive. They have reached out to me when I've opened up questions and they’ve guided me. There are some things that they couldn’t really control, like Facebook’s rules. So in general, the Thryv team has been good. I haven’t been able to not resolve something that has come up.

I’ve been with Thryv since it was just straight Yellow Pages. It's been close to 20 years. Everything works great and Thryv helps my business.

The Thryv reps have been excellent. The interactions that I typically have are when I have my listing that the subscription is coming due. Someone contacts me ahead of time to ask me if I have any changes, etcetera. They are always pleasant and they give me my options. This particular time was different in the sense that when they talked to me about it, I explained to them that our two daughters joined our practice and gave them a little history that they are fourth-generation, etcetera.

We've been with Dex Yellow Pages for over 20 years. We had a Yellow Page ad for our appraisal business. Dex then changed to Thryv.

I ran into Amber, my sales rep, on Facebook, and she assured me that they would do a good job --I have had lots of bad experiences with website companies and the internet. She replied quickly, did a good job selling me, and it has been pretty good. It hasn’t been flawless, but it has been better than I've experienced in the past. We just began some ads -- I’ve paid for the advertising and committed to four months. The pricing is good. But being a big company, it is a little clunky. It takes, sometimes, several people to get changes made. And there was a little misunderstanding on the billing in the beginning. But, all in all, it is good.

Thryv came and found me. Madison was very friendly and she cared about my business outside of just making a sale. That was the biggest thing. She wanted to make sure that the system that Thryv offers is going to be what I needed. She kinda walked me through the different packages and different features to show me how it would drastically apply to my business. No one else has really been able to do that.

I usually do not write reviews but let me save you some money, time, aggravation and maybe let me save your business the Headaches. Do not use DEXYP or THRYV. And you will thank me. When we opened our business Patrick ** from DEXYP started calling continually saying “your business was not showing up on Google”. Being that we were a small business we did not have someone to allocate for this part of our business nonetheless we also did not have money to waste. Patrick would call and I would tell him were still setting up our storefront and that this was not our core focus at this time, and he would always suggest that he would wait 1 to 3 months and check back to see if we needed anything.

One of our long-term clients is an employee at Thryv. I wanted coordination of social media. When we were getting started, there were glitches like getting together with the right people at the right time. I hope to be able to see that it's valuable since we’re essentially shut down for the past month and foreseeable future.

The guy contacted me and they built my website. Then, they got my logo and I'm happy with it. They have called me a few times saying, “If you need something, give us a call.” But, it has been three months since I have heard from them. If I need something, I could call them and they would add it to my bill, which I pay every month. Overall, I'm happy with the service of Thryv.

A person from Yelp hooked me up to Thryv and in a way, their service has been valuable. They do ad runs and everything.

The rep that set me up with Thryv came to one of my networking group meetings, BNI, and explained the concept of the company. It fit with the marketing plan that I was trying to set up and make better use of my website. I decided to look into it and I liked what I saw. I was looking for the website so I needed a better website that provided SEO and help with scheduled Facebook marketing as well as the ability for me to manipulate the website and handle leads efficiently without much time on my part. Thryv's system does all that well for me. Customer service has been great. They are very communicative and accessible. Whether I call in or I use the chatbox, I usually get everything that I need very quickly. Thryv is extremely valuable in our company and it has been a great experience.

We wanted to advertise our business. Thryv's rep helped us pretty well. It was easy with him. He was a nice gentleman. The price to get their advertisement is fair. Everything is working out fine with them. It’s not like we have clients that tell us that they got our number from the ads but it’s drawn something out of it.

My boss told me about Thryv, and the experience with them has been great. The company was searching for marketing and website services, and our business advisor has been extremely helpful. We could not have done it without him. Overall, Thryv’s service been very valuable to our company.

It was very good interacting with Thryv's rep. We had Yellow Pages but I canceled that. The phonebook's getting thinner and thinner. Everybody's using Google or some other search engine to do their stuff.

I've been with Yellow Pages for close to 30 years on the business and it went from the real Yellow Pages to YP to DexYP. With Thryv reps, they just tell me what it's gonna be and I say okay. It's pretty simple and they're very respectful. Many people use the internet now, though. I almost didn’t even put the ads back in there this year. I thought I'd try it one more year just to see but I have no idea if it works or doesn’t work.

The doctor has been using them since they started at Southwestern Bell Yellow Pages. So, he has been through the gamut. With Thryv, we did a little extra on our website. Their customer service has been good. If I have any questions, they are there. Everything that is on the platform is easy, and I’m able to figure out on my own. Everything is straightforward.

I'm happy with Thryv. I got them because of the salesman that represented them and I was glad that a company stepped in to help me. I'm now using the website. We're a wedding venue and they were advertising for us and putting up beautiful pictures of a venue, but it was not my venue. It shows a wide shot picture of a venue with an all-fabric draping and it was beautiful. I was happy and I didn’t think anything about it until a bride showed up here and said the venue was not the pictures that we had on our social media. I told her that they were posted by the website people that controlled the website and the girl was disappointed. She got upset and said that it was misleading.

I would rate it 0 but they won’t let me. We have had Yellow Pages since we started the business in 1999. We continued with Dex com. We have noticed they were no longer sending books and we don’t use their online stuff. We cancelled our contract in November in writing. We continue to get bills. I have made numerous calls and written emails and letters. They continue to send bills and they never resolve the issue. They continue to harass us and send us overdue notices stating they are going to send us to collection. The new company never contacted us when they took over Dex com. The only time we heard from them was when I cancelled and stopped paying the bills. If you are looking for an advertising company do yourself a favor and look elsewhere. They are not worth the money or the harassment.

When we were late on a payment, the rep set it up where it was automatically taken out of our account. Our boss kept Thryv so our listings would show in the phone books. But now, that’s not near as important as it was. She keeps it so it helped show more on the Google searches.

The reps are great. I went with Thryv because it was a one-stop shop and everything is working out well. I was opening up a new business and I really needed that to get my business structured. I have an understanding of how things are working, but my level of usage for Thryv, past the setup, has been minimal. Right now, with everything being shut down, it has been a little difficult. Still, the longer our business goes, I can go back to using Thryv in managing my clients and my appointments.

I use Thryv for my barbecue cleaning service business. I have a person that I work directly with. Her name is Laura, and I love her. But when I have to call customer service, it's an awful experience because nobody speaks English and nobody knows what they're doing. That's why I just talk to Laura and she takes care of everything for me.

Thryv came to our business and asked us and we like what they said. They used to call every week but now, we told them we'll call them if we need them. We get the rating and we're liking the value it. Then every Monday, we get a nice positive thing on Facebook which we really enjoy.

Thryv got in touch with us and it all seemed easy. Now, we have them do our directory and online listings.

Our sales rep, Steve **, and I are in the same Champaign Chamber of Commerce and we met one afternoon then one thing led to another. They are now doing our website and our scheduling and we're trying to get the leads program going. I love Thryv but the Dex platform is not working for me. It doesn't respond and when I get in there, there’s no data. I'm new to the platform so I figured it might take a bit to get the kinks worked out but it has been over a week. Still, we couldn't be more happy with the customer service. We even got one of our clients on Thryv now.

An ex-parent of ours here through the pre-school sold Thryv and she talked to me about it. I liked that it was a nice way to be able to e-blast our families, so I reached out to them. It was a nice way to contact all the parents. I’m learning the program, but I find it very hard to maneuver or to get the information. Right now, we are looking at their program and we are trying to see how we can export parents’ emails, and that is hard to figure out. I wished it was a little bit easier to figure out. I contacted customer support at the beginning when we were setting it up, and I will be asking more questions when we are going to be opening back up -- we are closed because of the pandemic.

We met the representative at a networking meeting in Savannah and my employee dealt with Thryv. He was happy with them. We had them build our website and set it up. We’re still in the beginning stages though. We didn't get a chance to explore all the stuff they had to offer. With all the things that it offered to do where you could put enough information in there, we didn't get to the point where we were sending out advertisements and different things to the customer and for them to interact with us and respond back.

I’ve been a Yellow Pages user for years and ever since Dex took over the Yellow Pages, I’ve had it continuously for years. Everything has been fine. I’ve had a telephone directory listing in the Yellow Pages and when I switched to Spectrum, they put my listing wrong. I had to call back for this new Yellow Pages that’s coming out to make sure they had my name correctly in there and the customer service was fine.

I needed a way to track everything and not have to create it myself. I saw Thryv on TV and it was a perfect commercial for me because I was just getting started, I had to get a new platform. The moment I had the business, I needed to know that I was gonna be able to track everything. The service is always really great. However I ran into some issues, but I think it's cultural communication. Other than that they were just always johnny-on-the-spot, and ready to help. And the young lady was excellent. She should be given a raise and they should use her as an example for customer service. All in all, I'm satisfied with them.

We went with the 4.99 a month package from Thryv. We like the way it works.

I spoke to Jacob about 1 month ago, he was extremely rude, spoke down to me, and chastised me as a "** business owner, that has no idea what I am doing." He talked over me and spoke to me like a child. Today, 3/27/2020 at 2:35(ish)pm to 2:59 (ish)pm I spoke to Laura, she said her employee number is **, she was absolutely useless. Terrible customer service.

When I went to renew my annual contract with YP, I asked about something over the internet and they informed me of Thryv. We decided to try it, but I couldn't tell that it really made any difference in the area that we're in, so I decided to cancel it. My representative was nice and knowledgeable though.

Steve, the other owner, is the point person for maintaining our social media presence and he has gotten the hang of using Thryv to be able to post simultaneously on Facebook and Instagram. It was hard figuring out exactly how to do that, but we had a conference call with our rep and with somebody in tech support at Thryv and they got some bugs worked out. We’ve worked through some issues like that and the customer support has been good. Our local rep has been very responsive too. When we had an issue with getting virus alerts on our webpage and we had to get it changed to a secure website format, he was right on that and got us plugged in with tech support. They were very helpful and they got it taken care of right away, so that was excellent.

Thryv took over Dex, and they contacted me to let me know that they have taken over. We have them because we wanted to get all of our information on our local phonebook and also on the web. I signed our last contract with them over a year ago, and I worked directly with the salesperson who was doing our advertising. Thryv has been great for our hospice agency. The process was easy. Prior to this last year, I was a free standing entity. And then last year, we got acquired by a corporation that has a home marketing department. And so, I was able to connect the two for the actual publication of our picture ads and then also any of our web and internet stuff to be done. So, it was seamless for me this time around.

I did a search online about some of the new POS systems that are directed more towards restaurants. Thryv had a lot of high ratings, which was why we called them. We called a couple of other people and they came down and showed us some demonstrations. The Thryv system was pretty much the most user-friendly out of the ones that we've seen and we went with them. We got the general POS, the online ordering and credit card processing. When the thing kept kind of kicking offline and called the helpline, their customer service helped us with our issue. They had to delete a bunch of stuff in our cache and after that, it has been working perfectly. All in all, we really haven't had too many problems with them.

Last Friday, my state I’m operating in cut me down, so I had to lay off all my employees. Before that, I hoped to improve my website and social media and I got Thryv last fall. It was good. My sales rep is James and he's been excellent. They are a well-run outfit and I think they will help me if we ever get back to work here.

Thryv has the Dex phonebook and Nancy, my sales rep, was advertising that, so that was why we did it. They do the website and it is nice, but we have not got to change it in two years. Overall, Thryv does not care about me. I talked to my sales rep several times, and that I was fine with. But, the people behind her don’t do anything.

To have our calls scanned, we reached out to Thryv. Everything goes through there. People can click the little widgets on our website, which helps a ton, and it shows you how many people have called. It pretty much keeps track of everything. And it is nice that you can send out those campaign type things if you want, hence the text message thing. But it’s not the easiest thing to maneuver through those campaign things. I feel like it should be a lot easier than what it is. I wouldn’t consider myself the smartest computer person but I can figure out quite a few things, and it’s a little confusing. Otherwise, Thryv’s done great for us.

The customer service at Thryv is wonderful. Everyone that I've had contact with has been friendly and proactive about helping. And they do training. They also reach out to clients, which is the biggest thing. We kinda programmed the reminders in and then I don’t have to send it out. The send queues all happen automatically.

I use Thryv daily for my customer management system and it helps me maintain relationships with customers, allows me to bill and get paid electronically as well as to pursue reviews. Everything has been positive and I’ve had excellent service from them.

We’ve been dealing with Dex for many years and one of the guys that’s assigned to my account mentioned Thryv to me. It’s a step up, more social and having all those capabilities in one system. But I’m disappointed that I had 11,000 customers to transfer over to it and they started doing it in October or November and it’s still not right. It was all messed up when it got transferred over, so they did it a second time in December. I’m working with Bobby now to try to get it the way it should be. Our fields were so different than what they transferred it over to that I couldn’t use it. So I am a little disappointed that I’ve been paying monthly now for five months and I’ve not been able to use it. I’m not happy about that.

We did a few deals with Thryv and they’ve been valuable. We got a phone ad from them and we got a few new leads of probably three a month from them. We got Facebook business page and we do Google too.

I purchased a digital marketing package from DexYP back in 2018. Since starting with them, I paid them hundreds of dollars for no tangible benefit. They promised to increase my leads within a month or two of starting. After three months of zero new leads, I called to cancel. The cancellation completed, I thought I could just pretend I was never scammed out of hundreds of dollars. Instead, I started receiving unpaid bill notices. It was as if they never cancelled the account. After calling in, they said that I still owed money. Not sure how, since I cancelled my account over a month ago. Now almost a year later, I am receiving collections mail about my outstanding debt to this predator company. Save yourself the time and just throw a $1,000 into a paper shredder. At least then you will have some kindling to show for your effort.

We have Thryv for the internet. And when customers call our office, we get their messages through email. But sometimes, they call us to see if we could get a customer to accept the call.

I’ve been with Thryv for 23 years today and the experience has always been great. They’ve only gone up in their bills twice the whole time I’ve been here.

We have struggled and strained to adapt to the newest, latest and greatest Only to be totally dissatisfied, helpless, NO customer support. We have been left with no choice but to move on. Don't do it. Also, check out FB "high-thryvers" for many other complaints re; LACK of customer service. Sure were around when they were pitching the software.

We've been using Thryv for almost a year. It had its ups and downs. We chose them to be able to advertise more and reach out to our clientele via mass emails versus just doing them individually. When I first did it, I had to do each one individually, which took me two days to do because we have over 1,000 clients. It was a pain in the butt.

Do not sign up with Thryv. They hold you to a contract even if you try to end service. We had Thryv for three months listed our company as stationary but were mobile, did not help any with marketing. Had wrong phone number listed, can't reach these people. They call and call and quick to respond until you sign up then they stop and help with nothing. Stay away! Big SCAM!

DexYP/Thryv conducts itself poorly and dishonest while having you signup for their service. They have you sign a service contract for 12 months while verbally telling you that you are able to cancel at any time. When you try and cancel they enforce the service contract unless you have record that the sales person told you that you could cancel. Ultimately, any company that allows their sales associates to conduct themselves in a dishonest way should (in my opinion) be avoided.

Thryv is garbage and I wouldn't recommend them to my competition. You can never get anyone from the US on the phone and quite frankly they've cost me more money than the benefit of using them. Buyer beware!

I've been in business for over 20 years and have worked with many marketing companies, it doesn't always work which is trial and error, no harm in trying. My experience with Danielle at Thryv is the first to actually make me write a negative review because I honestly do want to see every business succeed, but I totally feel like they tricked me into signing a one year contract, when I thought I was signing for a one month trial. Shame on me for not reading everything, shame on them for using this tactic to sucker clients and NOT EVEN provide any kind of valuable service. Really awful and desperate.

I thought I was buying software to serve as a client portal, where clients could get documents, register and pay for classes and also where I could manage my online presence. It was supposed to be $59 per month. When I actually got the software set up, the ONLY thing it allowed me to do was to manage online presence in dozens of arcane sites. The portal feature wasn't available and I also couldn't collect payments via even a PayPal button. When I contacted the company they said different things each time I contacted them but eventually it turned out that to get THOSE features, I'd have to "upgrade" and pay $199 per month! I said I want to cancel, and their response was "understood," however they refused to cancel and now every month I get a $59 charge for nothing (I'm not using their software at all).

My company has been with Dex Media online marketing for about 4 years. I put my total trust in them and never questioned if they had my best interest in mind because they were the professionals and I had my hands full running all the other aspects of my business. About 6 months ago I hired a person to take on many of my office tasks and follow up on the areas I had been neglecting. She started getting suspicious on how our PPC was being handled.

We have used Thryv for 1 month and it has been a disaster from the beginning, importing clients still NOT resolved, Syncing with Google calendar still NOT resolved, iPad application uninstall and reinstalled still NOT resolved. We have more open tickets without resolutions. They will NOT cancel our account until June 16 and we will be getting our attorney involved because we are contracted for a service that we are NOT able to utilize.

It is a horrible company. I called them to cancel the plan with Dex YP. I received the cancellation notification. I called them 3 times to make sure that I won't be changed after the cancellation day and they promised it won't be happened. However. I still see they continue charge on my credit card. DEX Media Company is not a Trusted Company. They steal money from my credit card. DO NOT GIVE THEM YOUR CREDIT CARD.

I have a small family run business that Thryv began contacting last month. They grabbed the one negative review from several years ago and plastered it all over their advertising!!! I have now received 3 postcards with the negative review in big bold print on the card. This is potentially very damaging and felt a lot like black mail. I love what I do and have dedicated the last 15 years of my life to making it work. Stop attacking my business! I would never reach out to a company that employs these kind of tactics.

They will automatically renew and bill you. Make sure you read the fine print on the terms and conditions that they swear they mail you. I do not remember getting an envelope with terms and conditions myself. They did not have my full address listed, it was missing my box number at a UPS store. The same UPS store that is notorious about putting other people's stuff into wrong boxes. I called 2.5 months ago and asked when my contract was up and they stated the following month, nothing about a renewal. I called to cancel today and they have renewed me. Poor customer service skills. Obviously they knew I had planned to move on in September and failed to remind me of the auto-renewal. Not sure if that was planned or not.

I have been a customer with Dex for four to five years. I have really never had an issue. Then this last year, I have paid the bills and really not known what I was getting. Then I called. The first young lady told me that you get digital and print. I said, I have never seen anything for either. I really have no idea what digital they do nor have I gotten a phone book. So they keep telling me very broad things that they do. Then refer me to the customer portal. I log in and my phone number is wrong. I changed it. They told me it was correct on the phone but when I looked up yellow pages.com it was wrong. On the portal it shows nothing about your advertising except how many leads that called your business.

Thryv is a good company but it's overpriced for what you get. It's kinda hyped up a little more than what it's probably worth. I was mostly searching for the online marketing deal and they did our website which was what I really needed it to. But it's been five months and I've got two calls on it so it is not very valuable. As far as customer service though, they're great.

We just started with Thryv and the customer service has been great so far. One of their specialists that I’ve been working with, whose name is Jacqueline, has been teaching me everything, all the ins and outs, that needs to happen. We have a website, inbox, clients, sales, and content. We also have an electronic calendar where I can send texts via the computer, and that has made a big difference for us.

We’ve reached out to the Yellow Pages, then it became DexYP, and then it became Thryv. That’s something new to our understanding and we may have not gotten any paperwork that has Thryv’s name on it yet. Also, we haven’t had the need to call customer service since we just pay the fee for our Yellow Pages ad, the hard copy in the book, and the online service. We’ve had customers call in just because they’ve seen our name online, so it’s been useful.

We used Thryv for six months. Our experience with it went well, but our customers were not set out for that -- maybe the whole going through text might have been for younger people. It did not work for us and our clientele. They did some Facebook and Instagram posts. The best, probably, was the video, but they posted it on some other place and not on our site. It was a lot to put in and the results were not getting done, so we cancelled it. Nevertheless, they have a lot of customer service and they are very communicative as far as on their behalf.

They provide yellow pages and it's not valuable to the millennials, but it is to the older generation. We’ve always had a good relationship with them. I just call and they usually are right there to help. And we set it up on an automatic deduction and that makes life easier for everybody. They’ve taken good care of us. When we had the big ad, they were right on it and did the changes, and everything went well. But now, we’re just doing the small one.

We reached out to Thryv to put our phone number out there. We get calls every now and again, but mostly my stuff is local. Every now and again, I’ll get one from off the chain. Everyone I deal with is an attorney and I don’t do any business with people off the street. We do not do closings so normally if somebody calls me for a title insurance company, they'll have to call someone else.

I reached out to Thryv for a new website. The customer service is really well and my sales spokesperson really bends over backwards. I haven’t had time to sit down and take the 25-day or 15-day challenge, but with the very little that I saw, they’ve done a very good job. The website is starting to produce some numbers. We've picked up some very good clients off of that. One of my friend owns a dojo and Thryv has been picking up his business too.

I’ve had a website for years and I was with YP.com, which turned into Dex, and now I got hooked up with Thryv. They have good customer service. I had a gentleman who helped me with the problem that I had recently and he did an outstanding job.

One of Thryv's local reps stopped in on me. He was very knowledgeable. I was looking for assistance with my website and Thryv has been helpful. So far, my experience with them has been good. They have kept in touch with me. Having Thryv has been valuable.

I contracted with DexYP for website design, set, and Google AdWords. Dex posted a phone number I had used with Yodle years before. I didn't notice this until a month after because I have new busy law practice, and because I trusted them. They apologized and gave me a discount. Next, they posted my website with text so teeny tiny, nobody could read it. They apologized and gave me a discount. Then they garbled my website so that no client would ever hire me. They apologized and gave me a discount. This went on for at least six months. Then my account manager told me to "go ** myself." I gave notice that I had enough and was terminating my contract. They are now suing me for $93,000 +. If anyone would like to join a class action lawsuit, I am a lawyer who does just that. Baumgartner Law in Denver. Call me, and let's set these scammers right.

After I’ve created several tracking phones numbers which allow me to measure and quantify effectiveness of different marketing platforms, I thought it’ll be a good idea to revisit our good old friend Yellow Pages. I haven’t talked to them for ages! They seem to be nice, have a nice book that went obsolete, but they probably do make efforts to keep their legacy going online. So I thought.

A guy from Thryv called me. I was looking to get my web and internet presence better. It was out of whack and not even correct. And they did all of that, and then, they had other services too, which are good, but I never had time to fool with or even learn it. I'm semi-satisfied with Thryv. The local guy did try to help me, and we did some little tutorial things and a few things. But we were gonna do more, but I don't have time. And I’m 66 years old, so if I have trouble with my phone. I have to hand it to a grandchild for them to fix it.

Thryv's sales guy came in and talked to me for a bit. I had a program I was working for mass emails and stuff, for marketing. I had that idea for 10 years. But I have not heard of anybody that could actually fill the thing. Thryv was a little bit more than that, but that was just one of the specific things that hit me when the sales guy was talking to me. But I had to a little research on it before I started dealing with them.

I was a little bit concerned about the way that the technology works nowadays and I was looking to be on the web map so we decided to go through Thryv. I have been with them probably since about six months ago and so far, it has been really helpful because of all the administrative tools that the Thryv platform gives us. It makes things simpler and easier. They also put me down on the web map. The membership is very affordable too. However, there is a little simple thing that we don’t like about the scheduling on the platform. I raised that we cannot add any kind of comments on the scheduled dates. So, we have to do it completely apart and go to the scheduling or the customer data. But that’s the only thing that I will say could be fixed.

We were looking for a way to generate new leads, so we got Thryv. In terms of return of investment, it has not, however, been very valuable. The leads that come in are not quality leads. Nevertheless, they been responsive, and they have plenty of other features that many business would benefit from.

Anthony from Thryv has been really helpful and consistent in calling me. Even when I’m busy, he still makes sure that we’re on point about the website and asks if I have seen any changes relating to it. He also asks if there has been any positive feedback that I could give regarding the website. Thus far, I've seen a lot of potential business coming in. The website looks a lot better than what we used to have.

I was gonna open up my own company and I was looking for a customer management system type of thing. Thryv called and I met with some of their reps. My busy schedule has me all around the Sacramento area and they were very accommodating to meet at a location near me at different hours. I got their platform software for customers, emails, reminders, and texts through the program. Everything seems okay.

Thryv has good customer service. Their people are always willing to help. One girl helped me a lot just recently and then the guy that helped me set up a lot of things was really nice. I use their communication part where people contact me, and then I contact them back, and I can talk to them without having to actually talk on the phone with them.

I belong to a BNI group and one of Thryv's associates was visiting. We met up and he explained to me what it was and we decided to give it a shot. Everything has been good and the website has been valuable. I’ve had calls, people saying they looked us up and found us online. Thryv has been able to straighten out some of the little things that we are having problems with, like the stuff that’s listed on the internet. When you type in our name, it was popping up the address, but when you pulled up the address, the picture was five years old from when the property had a burnt house on it, which was not very pleasing when you’re a restoration company.

We ran a printed ad with YP since 2007, no problems. We added online ad 3 years ago. We are a commercial painting company but our link led to a gynecologist's site and stated we painted Kennels. We decided not to renew either ad after being told for 3 years this would be corrected with no results. Our ad had always ran from October to October, as does the phone book. We had paid through September when I realized we had not heard from them about renewal. I called on 09/24/2019 and spoke with Barry to request cancellation. We received a letter stating the ad would be automatically renewed each month shortly after this call. I called again on 10/08/2019 and spoke with Louise. She said she recorded the call and the ad would be cancelled. I received a call from Dex-YP on 11/4 stating if we did not pay through December, we would be turned over to a collection agency. She said our "claim" was denied and we were to pay the full amount.

Thryv has been great. I have a lot of people come in and see how great the website is. I wanted to up my catering, which it hasn’t done that yet, but I think that it will. The salesman I dealt with was also great. Thryv already has to get ready to build two other websites for me.

I reached out to Thryv to get more business. Their customer service has been good and very professional. Its service is 70% valuable to my company, and the Googles helped me the best. Overall, they are good.

Thryv reached out to us and has been very valuable. We needed website help and they solicited us as a business. When I talked to Deanna, she came in and met with me several times before I signed anything. When she came in, every time, if she didn’t have any answer for it she got the answer immediately. She picks up her phone and calls someone else for support. And even though I kept pushing her off for months she would come back every time and with a smile on her face. She's very pleasant. Deanna is a great individual all around, and she’s the salesman plus our support.

Thryv's rep came in one day and we started talking about their service. I thought it would give me a little bit of a leg-up on being able to contact my customers and I became interested. I got the service but that hasn't really turned out to be. The service itself is good but it is expensive for a small business. We’ve gotten contacts and stuff through it, but not anything that has really panned out to be a huge moneymaker. In that respect, Thryv's service has been a little bit disappointing. Still, I would recommend them to other business owners. It may work for their business and the service Thryv brings are not negative at all. I just caution them that it's expensive.

We are doing search engine marketing, and we noticed the difference if we did not do business with them. I have been with the Yellow Pages for years and so Thryv was a natural progression. Their customer service representatives were all very friendly and nice, too. We’re very happy having them.

I had a rep call me in when I signed up with them and she was great. Having their service has been very valuable so far and it has been good. I don't use all the advantages that it has, but what I have been using has been great.

A rep doing her sales called me and ended up meeting me. She answered my questions and she’s very attentive to what she does. I then went with signing with her because of the system and the software. Having Thryv’s service is good and the software is easy to use.

We were trying to come up with a way to keep track of the people and be able to bill them at the same time, and find some customers as well. We also wanted to be able to do it on the go or be mobile on that. With Thryv, it has been useful and we do most of our billing as well as get most of our payments online. So, that's better than just sending them to somebody else and have them our checks. However, they have a few features that I wish they would incorporate when we are doing inventory of services and stuff like that, because it's mostly a matter of having different features that I'd like to have. I'd like to be able to add feature without having to create an invoice. One of the reasons why we got it was so we could have better lead generation, but that has not worked out as well as we'd hope. Other than that, the customer service is good.

The phone books seems to be getting smaller as there must not be any landlines anymore. Also, I get a lot of phone solicitors and I don’t know if it’s from them selling my info, or the solicitors are just picking up the book, looking, and getting me. Other than that, the service so far is good and it pays for itself.

I met one of their sales reps at a marketing meeting. I needed some place where I could send emails and invoicing in one platform, so I signed up with them. They got all set up with no issues and having their service now is valuable. It couldn’t be any easier for my company now.

I was a long standing customer of DexYP/Thryv, I have a reputable company since 1998, Beware as this company will tell you everything to get you to sign yearly contracts! They may deliver some leads but very unprofessional! We had multiple issues... Website down, did not renew domain, misspellings on our home's landing page and poor and rude communication! They definitely do not value their customers! We have never worked for a company with such poor representation! We would have been better off flushing $100 bills down the toilet! I also waited a few months after finally being released out of my contract before writing a review, this is not a spur-of-the-moment angry review but an actual level-headed opinion. If you are a business owner and value your time PLEASE don't look any further into this company.

The Thryv salesman that reached out to me was good. Since I've had business with them, I've been getting emails with leads.

So far, things are working well with Thryv. We’ve done this advertising since we’ve been open for 25 years. We get information once a year to tell us what it’s gonna cost the next year and on our ad. Thryv’s service worked for us. Now, we get mostly walk-in customers or word of mouth. So, this will probably be our last year on advertising. We’re established now and we just don’t need it.

Thryv was presented to me by a business associate. I got their billing service, the CRM and calendaring. Right now, I’m having issue with the calendar aspect of it integrating with my Google. But other than that, their service is okay. I like their customer service. I've had excellent experience with it. If I had a problem with anything, that’s the number one. I wish all of my services were like that, 24/7. The calendaring, invoicing, the customer information in one spot, those are good things too. Their service works good so far. And it is getting better because they have a lot of features that I’m still learning.

Had a guy Jason ** in Colorado basically just try to sign my company up for a add in the yellow pages. Then try to charge me. I never agreed to any of it and I will not be paying them ever. Recording customer calls is not legal and if they want to try to take me to collections I’m sure I can get my customer base to testify against this company as a violation of privacy according to our lawyer. No better than HomeAdvisor!

I am part of a networking group and I met one of Thryv's representatives there. It started out with her going over with me to upgrade my website. With it being through DexYP, some of the other benefits were being able to have the calendar attached to my website, being able to send out invoices, and being able to email through the system.

Our print ad was wrong, and our online ad was wrong. They offered 25% off our total bill per month. They are terrible, and this is the second time they have messed up our ads. We are done with them. Absolutely the most careless, thoughtless employees. Do not advertise with them.