Thryv Reviews

Thryv helps us with our leads. Our leads and calls have gone up. We like them a lot. With Thryv, if we make calls and our customers answer us and send us a text message, we can see that. The service is very useful and I love the people I work with. I love the product. It's very easy to use. They're cheaper too.

I like Thryv. We use the social media app, email, and the service for adding people to our database. But the integration of our database into it got a little messy and that was probably our fault. There was no simple way of fixing all the tags. I don't know how they can simplify that in the future but I've had to go through individual tags and redo everybody's profile. For me, that's as time-consuming as you could imagine.

Thryv has been great. Everybody has held my hand every step of the way. They have made sure everything was set up right. So, it was really easy to get started. The service has been pretty valuable. I use multiple aspects of it like the CRM, merchant processor and scheduling services. There's a lot of the online process and the SEO side of that as well. The marketing center reached out to me a few times when that was launching. But I didn't follow through on my end as far as trying to build up more of a social media presence that would make the marketing effective.

Thryv talked to us because we were having problems with our website. The ability for them to build us a website and not have an upfront charge for that, and to help us with our social media were the two things that helped us. We use our dashboard and sell our classes through Thryv. It's a part of our revenue center. Almost everything is perfect but the couple of things we've had problems with were very difficult to get fixed and it was product related. But all of those have been fixed now. Thryv is a good product and it works for us. They always strive to fix what I ask them to fix.

Ken, the agent from Thryv, goes over and above for me and takes care of anything I need on the website. Thryv is a great working piece, but unless I get in there and do some of my own marketing, it's not producing the customers that I wanted. But on the same token, Ken is working with me on increasing keywords. He just revamped my entire website last night and it looks great. And I'm looking forward to the social media that Thryv does. It’s starting to kick in and we had a meeting yesterday. When I start promoting my own stuff to different lists and targeting certain things, we'll see how it turns out. But I'm not dissatisfied. Thryv is a great tool. I could put all of my contacts in there, I could work directly from there and I could schedule my Zoom meetings.

They were always being very kind and receptive to my questions. Every single appointment that we schedule was promptly done. I've been using the service mostly for calendaring and scheduling. I would like something for the financial part of the business. Initially, I thought it would be helpful for that but it hasn't been any at all. I'm paying a lot monthly for what they are offering me now.

Using Thryv has been simple and convenient. The service has helped us out a lot.

We needed someone to do our socials and we knew someone that was using Thryv and they had good things to say. We reached out to Thryv and the customer service was great. They built our website and they do our socials. Their service has been a good asset.

They really helped me a lot on the website and on marketing. They get a lot of stuff ready for us to put on the website. It's going great. A lot more people started looking into our website and on Google Maps.

The rep spent a great deal of time just listening about my business and what I was looking for in a CRM. Then she explained how Thryv worked and how it might work for me. She didn't try and sell me. She just listened about what I had going on, and then told me about the product and how it fits together. So, rather than give me a sales pitch, she gave me an overview after hearing what I was looking for. She did a good job. I'm a sales guy, so I was impressed.

When we started out with Thryv, we had a meeting and it didn't take too long. I didn't really have any questions and they went over everything. They made their products understandable and they followed up with us periodically. They're the only thing that we're using for advertising right now and so far, they do a pretty okay job. Going with them was also cheaper than what we were already paying for a Yellow Page ad.

I use the estimates, the invoicing, and the review link and client portal and based on all the work that I’ve gotten, it’s been because of Thryv in this new area that I'm in. I'm not getting the volume of calls I want to yet but I understand starting over takes time. I would recommend them, especially for someone that's getting started. It looks promising.

I use Thryv mostly for website management and they've done well for me so far. I have gotten phone calls on what was only listed on Thryv and not the old phone book so I know people have seen it. The price for Thryv's service is more reasonable than some of the others I have come across.

For a short amount of time, we tried to do the invoicing with Thryv but because we couldn't take payments through Thryv and we had to keep it through Quickbooks anyway, it got a little messy. Things didn't import and export over very well. So, we decided to switch. We kept Thryv for the SEO and our website, but not for our billing. Thryv has been great for our website. We have a ton of people reach out to us just directly from the website. So, that was awesome. We get a lot of traffic from the website. Our website looks great. Also, anybody who we were dealing with at Thryv was always super helpful and really great.

We signed up with Thryv so we could have a place where we could process credit card payments and manage our social media. Thryv is easy to learn, has a variety of functions, and is helpful. But the customer service has been a little bit up and down. Sometimes, they're helpful. Sometimes, they're not. I have noticed a few glitches when trying to charge cards, especially ones saved on file. And that's really big because when we have a patient in front of us, we're looking to charge them right then and there. If we can't get the charge to go through, that's an issue. And the ability to delete scheduled payments fully instead of showing that still need their attention. It would also be nice if we have a place where we are able to export everything on a month-to-month basis. But their service has been very valuable. Everybody that comes in here and pays with a card or cash at our clinic, Thryv is used.

Thryv took over the company that we had. They do our advertising and I see a difference. I have clientele coming from what they did for us. Customer service has been decent and the quality of service is good.

We tried it for 6 months, in hopes of creating more business. Not one ad was created, no marketing was done. We canceled and they continued charging on our credit card. We canceled it and they got our new number and charged more. They are still emailing us wanting payments. They don't get it, we DO NOT want to do business with them.

So far, my experience with Thryv has been good. I had to reach out to customer service when my QuickBooks was not connecting and they helped me. Thryv’s service is good. I have received work because of the platform they had me on. So, I'm very satisfied with it.

Having Thryv resulted in getting more work, but it's made my work easier. I use their email camp for their email campaigns because I can send hundreds of emails without getting spammed. In most email platforms, if you send more than 20 or 30 out of the same thing, you get some trouble. I also have one point of contact for our social media platforms, so I can upload in one spot, schedule it, and it'll go out to all my platforms. It saves us a lot of time. Also, their customer service has been great. If I ever have any issues doing certain things, I can reach out to them at any time and they respond very quickly. I was having some challenges and they scheduled a training for me and walked me through the whole thing. They made sure that I could do it on my own before they disconnected the call, so I didn't have any further issues with that. They're super responsive and very knowledgeable.

Thryv helped me gain my online presence. Their reps were professional and helpful. I got an immediate answer any time I had a question and any time I dealt with someone, they were very thorough in making sure I understood what was happening.

Thryv has been really helpful. We kind of play cat and mouse when we're trying to talk to each other with them trying to touch base with me see to see how things are going. But it's been good, so far. They've helped increase our business greatly by getting our name out there.

I'm very pleased with Thryv. They were always very helpful. They helped me develop the new website. I was very happy with the development and transitioning of the website. Thryv was instrumental in being supportive and helping me get everything switched over. So they are very proactive and supportive.

The agents are very helpful, and always available, which is rare these days. Once you're utilizing the program, you have other options for contacts for help. I could always reach out to him, and I appreciated that, until I was comfortable to make that transition into the next person who would be helping us. I never had a bad experience. I utilize the calendar for Facebook, Instagram, and all of the social media advertising. I have a template and platform on there where I can do invoicing, but we have a separate field service system that we use. But it is there and it's very convenient. It was very user-friendly and compatible. It was very nice. I was very satisfied.

Thryv took over the company that we had. We had a couple of good Zoom calls and they seemed to have a good plan of action as far as what we needed, so we stuck with them. They help with our marketing and they have a CRM type program that we use. We use the Yellow Pages listings and social media services and they help us put posts up and things like that. Since using Thryv, we seem to be a little more visible online.

I was looking for a company that could clean up everything on the web and make all the information congruent with accurate information. I was also looking for somebody to manage all platforms for social media. Thryv has very good customer service. They're very knowledgeable about their product. They're able to correct issues if they present very quickly. They're very responsive. I like them. They host my website and they run my Facebook and Google ads. I would definitely recommend them. It's user-friendly for making edits and revisions. But I would err on the side of caution as far as the cost of service and what package to choose.

My experience with the Thryv rep was fine. He knew what he was talking about. He was good. I have their online, their website, and then their yellow page stuff.

There was a rough patch for a while with the Thryv rep but it's been good. If I have something and I contact somebody at Thryv, if it's not their department, they'll get me in touch with whoever it is. They do follow-up calls to see if there's anything else that they can do. If you don't have something in place to manage the online stuff, it's a full-time job. You cannot possibly be a business owner and also do all of that stuff yourself and do it right. So, Thryv has been invaluable because I can't and don’t wanna do everything that they do. They do SEO such as the behind-the-scenes as well as some of the management of social media posts. I don't necessarily have the desire or the time to dig deep and utilize every single thing that Thryv offers but it's nice to know that it's there if I want to. And if I have something that I'm wondering if I can do, I just contact them.

We're satisfied with Thryv. Since we've started using them, people are paying with their credit card when we send invoices much faster than when we weren't using it. I'm very confused with the pricing right now though. We had the scheduling. We wanted to drop one part of it, and they told us that that was an add-on, so there wouldn't be a price taken off. They wouldn't change our pricing. Instead, we went up.

Thryv bought out the company that I was with before that I was super happy with. But I'm not happy with Thryv. The social media piece is not good. I'm never going to use ThryvPay. They're always trying to sell me other stuff I'm not interested in. I'm paying Thryv too much money. But they do my website, and they're supposed to be doing my Instagram and Facebook. But they never linked to the old Instagram that we already had in place with the other company.

We use Thryv for the social media part. We did the videos and those were excellent. They came out really great. They were also definitely within the reasonable price range for everything they offer.

Thryv is our go-to on our social media pages. They handle our Facebook page. We did a lot of Zoom calls to set things up and to get things where we wanted them to be. They check in at least monthly to see if there are any additional things I need. Working with them has made us more organized and stuck us into this century because we were old fashioned.

They are always very helpful. They do our Google SEO and social media. They've brought a lot of attraction online and we've gotten phone calls too.

I needed a CRM, and I wanted to be able to automate and schedule Facebook and Instagram posts and do email campaigns in one place. I went with Thryv and it turned out great. I have recommended it to other people. I like how they scheduled time to meet with me virtually and set up my account so that it would work. Their customer service can usually answer my questions. Thryv is a great system. One of the things that perked my interest when I first heard about it was how it already has a lot of images preloaded for Facebook and Instagram posts, but I didn't find those very useful. They weren't very tailored or big enough library for me to use. That would be the only thing I would suggest some improvement on.

Thryv is quick to respond and address issues. They do our website and handle our SEO marketing. They're working on certain keywords for us. The rep said it's normal for certain keywords to take a dip when you're putting more content about those keywords until Google trusts it. Once Google trust it, it starts making its way back up. We're at that stage right now - they're working their way back up. We got in at a good price ‘cause they were doing a promotion but it's gone up.

Everything is going well. They help with our print and online advertising. I get a quarterly report from them that gives me feedback on our online presence. It shows me how many clicks we get throughout the period. With us being in pest control, that has to relate to weather.

I was introduced to Thryv by a representative named Meredith who does work in my region. I started out with them initially to revamp my website. I needed my website updated and that was all done. My website looks great, and now, I utilize them regularly. I keep the service because I use them to schedule my social media stuff and do email campaigns. Their customer service is excellent. Every time I've called, they're available, and they do a lot for me. They're very helpful. Thryv has been valuable in that it offers ease. It's an easy platform to use, and the representative that I have, Meredith, really makes things easier as well.

The rep was great. She was very open, transparent and helpful. Thryv is something that we wouldn't wanna operate without. It covers a lot of bases for us from social media to hosting our website. It helps a lot with calendar coordination for the employees too. I love all the stuff and I've recommended it already to people, but I also warn them about some of the issues that we've been having with some of the functionality not working the way it's supposed to. When we're trying to communicate with our clients through Thryv, a lot of them are not receiving the communications, which is really detrimental. We are new, so I don't wanna immediately say it's not useful. However, a lot of times, recently, they've put us in touch with a central 24/7 helpline that's offshore somewhere and it isn't the most helpful.

Thryv has been great. They're easy to use and convenient, and they have great response as far as customer service and connectivity goes. We have Thryv for marketing and social media, and it is going fine. Their rep has been very helpful as well.

Thryv is supposed to redo my webpage and then work on our Google page support. When I reached out to them, they did respond. But that was that. Ever since they took over the other company, I'm not quite sure they are working because I don't get return calls. I don't get any reminder that they are working on our system. I don't see any movement on my things. My webpage still has not been developed. I'm not quite sure why I am keeping the Thryv business and paying every month.

I had a wonderful experience with customer service. They were very helpful. They would walk us through everything when we had issues. Thryv is maintaining our website and so far, so good.

The only person that I have dealt with directly is Tara and she's been great. She helped me. There were a couple of things that I wanted to add to our website that she was able to get done really quickly. She gave me the direct line to the website modification team. So I'm able to call them now any time I need any changes to our website. We also use the messaging service for social media, where someone gets on our website and they can message Alex directly.

We received great feedback and fast responses from Thryv customer service. For the marketing part, the service wasn't too well. But for the website part, it was great.

Everything has been excellent with Thryv and it's very easy to contact them. I have whatever advertising things they do online. Everything works out very well with them all the time. If you have a small business, use them.

Thryv has helped us a lot with having all our clients’ information. It's been making our business run easier and efficiently. Their customer service is good. They always help me out when I have a question.

I use Thryv's software exclusively for tracking and sending out invoices. There are a couple of automatic campaigns like the send out a birthday card that I use automated. The review thing however, because that's automatic, they send a thing requesting review, but that's not working right now. People can't review my work, but I'm working on it. When I have an issue, they're usually right on top of it. And it normally takes a minute or two to get it fixed. On the spreadsheet thing, at the end of the year when I pay my taxes, I can print it off. But every time I use it, I gotta call them again to figure out how to use it. But it's working out well. They've got me on a boat load of sites.

We use the Thryv business center platform, SEO, SEMP and the website. Thryv seems to be very on top of almost everything that I've needed and reached out for. And they are very thorough. Training is always there.

I needed some sort of invoicing and client care system and that's what Thryv provided. That's why I chose them. But there are some things that could be done better. There are many different things that other places offer, like profit and loss forms and keeping track of parts, cost of things. And as far as QuickBooks, they offer a lot of those things. That has turned me back and forth to either choosing them or Thryv. The main reason why I stay with Thryv is they package a lot of those things. But it would be nice to be able to do a lot more as far as bookkeeping on the Thryv platform. It would be nice to have some sort of finance care in there as well as far as money being spent, parts on jobs.

I initially got a call about our marketing and our social media campaigns, so I subscribed to Thryv and they support my website. They do some marketing, social media on some of the platforms, and advertisements. I've been a member for several years, but we're doing a bunch of different things with our marketing, and I don't need Thryv support like I did several years ago.

We've been waiting for a few things to be accepted, like Yelp and Yahoo, and we've been waiting about a month for that to happen. We checked in on it last Friday and it still wasn't done. Also, a lot of things that they offer don't work for me. But they've been able to help me with pairing social media sites and now, I'm doing a little bit better this year than I was doing last year. They post the ads, although I would appreciate it if the ads were a little more wordy and explained what I do as a business.

What we hired Thryv to do is take care of our internet stuff. They said they would provide little things to put on social media. But that has not happened. I haven't heard from anybody from Thryv for quite a while. I'm almost to the point I'm getting ready to disconnect or cancel our service.

I had one Thryv representative for a while, but now they've changed things up and I have a team. With the lady that I was working with, we would schedule meetings every month and go through things. Since they moved over to a different position, that hasn't happened now for the last couple of months. So, I need to contact them and find out who I'm supposed to talk to. I really like that once a month thing where we go over everything, and learn new things. Thryv takes care of our social media campaigns. They post articles and keep up on our social media. They've been valuable to us, and we're seeing a lot of new customers because of the social media. I'm satisfied with it. I have learned a lot more about social media and the different types of media as well as marketing.

We've been using Thryv for about a year, but we don't use them to their full capacity. They host our website right now, and they're supposed to be doing our marketing part of things. They're supposed to be sending out monthly marketing notifications, but they haven't been doing any of that. We reached out to them a couple of times and they're hands-off. Most of the time that we have talked to them, they show us how to do it and expect us to handle it on our own. Overall, the price is a little high for not getting anything, and we're stuck with what we have because I don't have time to deal with it.

We had help with our website, Google ads and Yelp ads, but we felt that Thryv didn't really boost our sales or traffic. We cancelled Thryv last month and decided to move in a different direction and focus more on just through Google and Yelp. The reps were very polite, and they always responded to me like they always had. Their customer service is really good.

The customer service of Thryv has been excellent. They handle all of our marketing stuff, like our website. But as far as the results we get, I'm not impressed. We tweak things, but the value is not there. I feel like we pay a lot for the results we get. Recently, I even got a thing from Facebook warning us about a copyright violation for some pictures they posted. Their cost is also a bit pricey.

Our experience with Thryv has been great. I needed some marketing and internet presence help. The rep that we work with has been responsive to our needs. When we need something, she's right there for us.

Thryv has been an asset to my business. I was searching for a billing system that I could integrate into my current software, a centralized place where I can keep touches with my clients, whether it's sending them billing, completed documents or communications. Thryv has helped with being able to organize and keep track of clients and interactions with them. There are some features in the app that I look forward to taking advantage of like the marketing aspect of it. Initially, they were very hands-on to help with the learning curve. It's been a couple of months now of not having a lot of hands-on interaction, having gotten a hang of things.

We like how helpful the person who got us started was. He was very thorough and patient with us. We had no idea what we were getting into and he took a lot of time and answered any of our questions. The product is user-friendly. If there are any questions with anything, there are different things you can look back to. It makes it super helpful. We were having a lot of issues with no-shows and having a calendar with reminders has helped quite a bit.

Everybody seems to be very friendly. They've taught me how to go through and use Thryv. It's helped us get out there as far as our online presence.

Thryv offers a nice system, but there are some glitches that need to be fixed. Their apps don't switch from item to item. If I'm trying to do a client and I need to go back and do an invoice, it doesn't switch easily enough. I have to completely clear the system and then go back into it. It's not a 100% great experience, but maybe it's just because I'm learning still.

Thryv's customer service has been very good and their services have been valuable. But the Thryv software is not exactly designed for every business and we're still working a lot of kinks out. I rent tables and chairs and the system isn't able to tell people if I do or do not have any chairs left. The other issue is that we do balloon bounce rentals for birthday parties and stuff that we offer extra things with like the delivery or a generator and the system is not able to assess those things online. The customer goes online and books the balloon bounce and we have to either accept or deny it. Then we have to call the customer and ask about the extras. It feels like we're nickel-and-diming the customer and it doesn't make for a great experience.

One time, I had an issue and I called Thryv. The rep's response was that I needed to call back the next day when technicians were there to help me. I like the guy that I talk to all the time and ask questions but he has some incidents happening in his life every single time I call him. I know he's not making things up but I'm having to wait a couple of days in between getting a response about something that I should be able to make a phone call about. I pay 400 bucks a month to be able to make a phone call and get the answer right away.

Thryv does a good job of explaining things. They're doing our online social media ads. So far, so good.

So far, it's been a good experience with Thryv. They provide a good service. They made a really nice website. They're also taking care of my social media, all the marketing and everything I need. They're very cordial, too.

Everything is good with Thryv. The only issue we have is billing 'cause the way they bill is a bit confusing.

I like Thryv from a CRM standpoint. But I don't like it for billing and invoicing because it doesn't really talk to Quickbooks well. The billing is so frustrating 'cause there are a lot of steps. If I had known that before, I don't know if I would have gone with Thryv. So, I'm just using it for communicating with our customers. Other than that, it's a good program. Customer service is fine but they're not as good through the messages.

We tried starting Thryv back in March, but there are products that I needed that they don't offer. I paid the bill for four straight months even though we weren't able to use the service. But the representative, Monique, was able to figure out a way to continue the relationship by switching over to the Marketplace, which is the Google ads and the social media ads, and was able to retain the business that way. Monique is phenomenal. She's by far been the best marketing rep I've ever worked with in the last 10 years of being in this business. She's aware of the products that my business specifically needs in order to utilize all platforms on Thryv.

Thryv has been great. I've been working with them for quite some time now. I had moved from one business to this business and had recommended them to my boss for managing social media and scheduling events. It helps keep us on track. I'm extremely happy to still be working with my rep since the other store, Bethany.

Every experience that I've had with any of the Thryv employees has been great. They've been patient and able to answer any and all questions. They help us with our website. They also do some Facebook postings for us. I have a meeting scheduled with the one gentleman that we work with on the 28th this month to go over some stuff. I've been very satisfied with Thryv.

A lot of our dental program already does some of the things that Thryv offers. We're letting them do our social media and Facebook ads, and maintaining our website. The forms are filled out online but that actually goes through our website. Thryv has been great. What Thryv does for us is perfectly fine, which is why I haven't reached out to them. That's all I need them to do, and we are good to go. We're happy with their service.

The process of switching from the old system to Thryv’s system went smoothly. We have a print advertisement with them.

We utilize Thryv's CRM, their credit card merchant services and their ability to get consumer reviews. It syncs with our accounting software. I was referred to a specific person through a business associate, I called that person, and he set me up with a call with someone else. When I was ready to go, they set me up with another onboarding call with someone else. I had a series of calls that were weekly or biweekly, or really at my pace because I've been kind of slow at getting this business off the ground. Really at the pace that I needed to get things going at what I needed to go. I had issues early on, but I was able to get it resolved.

We're completely happy with Thryv. We have our office website, and we run our Facebook through that. I would recommend Thryv.

Thryv is easy to work with and they will cater to office needs. We did a new plan and we backed off some things that Thryv can do for us. Their rep Laura was really good to work with and she's taking care of us really well. We are keeping up with the Google business, keeping that all up-to-date, and also using the Yellow Pages and Phonebook. That's primarily what Laura's doing now. We're not using the text anymore. We really didn't utilize it much just because it doesn't work for our office. We prefer to call and just talk with people. As far as helping us maintain our Google business standing and that kind of marketing, Thryv is good.

Once the rep explained everything to me, it definitely sounded like something that would benefit me and that would actually make my life a lot easier when it came to my business. I am signed up in Square. So I do use the Square part for Thryv. Then I use Thryv invoices and scheduling. Any type of correspondence that need to be done through me and my customers, I use through Thryv.

Thryv is good and I will recommend them. Their rep was very informative and helpful. He responded very quickly whenever I had a question so the experience was very well. I do Facebook where they post things for me and I do the calendar and appointment scheduling. The value of Thryv is being able to schedule and it automatically goes on my calendar. It helps me to make sure that I stay organized with that.

Thryv has been super on top of things. They are very interested in whether what they are doing is helping you or not. They've gotten our website up and they've been keeping in contact. With them, people are able to shoot us messages online for me to answer and get back to. The system is super easy to use.

I work with Erica and Johnson and it's almost like family. There's some value in working with them. There has been improvement in the business. We use them for doing announcements. But those are going to my existing customers so I don't see that as so much of value. The system is still in the process but they are doing what they said to me at first. If you have a website and you are more customer-based than I am, I recommend Thryv. It opens up a lot of possibilities and combines a lot of things that a business could do.

Bill made a very convincing presentation and I liked it. I was impressed with the type of services, the range of services and the cost was very low. I knew I had to be out there and I didn't know how to do it. This gives me the means to do social marketing.

We were looking for software for our fitness center. And over the last two years, Thryv was the only company that followed up after the first initial phone call. Our experience with them has been all positive, but it's been a learning curve on our end, just getting comfortable with the product and all the capability of it. Right now, we use them for scheduling and marketing in our fitness center. The majority of our experience has been freaking awesome. We had one little hiccup, but our contact rectified it, took care of the problem, and we haven't had an issue since. Jason, the rep I worked with, was on top of the ship. He knows what he's doing, he knows the product, and he gets stuff taken care of. We are also working with a lady by the name of Donita. She has been absolutely phenomenal in helping this old fart work through the technology.

Our experience with Thryv has been really good and very easy. We are doing Yelp and Google reviews and also sending announcements and text reminders, and the reps have been super helpful whenever we've run into a problem. One time, the system wasn't sending texts or emails to patients, but once we gave them a call, it got resolved.

Thryv bought the company that I was with, which was Vivial at the time. The way Vivial operated was a little bit better. I'm fairly hands-off as far as the internet stuff, so I would meet with somebody once a month, and they would go over everything, what's going on, what they're working on, and take it from there. Whereas with Thryv, I very seldom ever hear from anyone as far as who's working on the account there. I may occasionally get a call from my sales rep, but not from people who are actually optimizing the website or working on certain keywords. I like getting contacted monthly a little bit better to get an update.

Thryv delivered on everything they said. The words of the guy who sold me on it were weighted in gold. He was a good guy and he was local. So I felt nice and safe with the fact that he was just over here in Minnesota right next to me versus someone who can barely speak English overseas. He also disclosed all the info about who he is and what they do.

Early on, whoever I was working with at Thryv changed hands a little bit. So, it was hard to know who I was with after they switched and they didn't always really let me know. But after we've gotten past that, we've been good. I got the service for advertising, online presence and website. It's done good for my business and they work with you well. It's pricey, but all advertising's pricey. I would recommend it.

Thryv's service has been pretty good for my construction company. They usually stay on top of me and call me more than I call them. I got the full bundle service which includes the website and the Facebook. Every week we have a video conference for an hour for somebody who goes over everything that's going on as far as on my website, what I can do, and what they can do to push stuff this way and that way. So, the cost is good since we're paying three people to talk to me once a week, every week for a month. I'm excited to see what the service can actually do. I'm starting another company here in the next couple weeks. I got somebody dedicated to the marketing, so we're going to see how that one goes.

I was looking for web designing, web repair and web maintenance, and we found Thryv. As we got set up with them, we noticed that they had even more to offer. So we joined with the rest of the things that they have. Now, they take care of everything for us. We do our payment processing and all of our customer reviews. We have an account and we do our e-signatures with them. Keith, the guy that we deal with, is fast and efficient. If anybody hasn't dealt with him, they need to because he’s the best. He always knows his information and has a great way of explaining it to where I understand it. He always wants to make sure that we're satisfied and that we understand it completely. So, that doesn't leave me with questions. We're happy with Thryv and that’s not gonna change.

We use Thryv for advertising on our website. They run our Facebook page and we’ve noticed the traffic has picked up. I see people respond through it. The rep has been very willing to help and answer any questions that I've had. It was thorough in the training part of it.

We're using Thryv's social media services and scheduling. It's helped one of my customers with their financing options. Otherwise, it's a little expensive and I don't see much return. I did not realize that there was a six-month contract. It's $350 out of my bank account every month. But my rep is awesome. He's willing to go digging and try to find out stuff for me when I have a problem.

They called me and I spoke with John. He seemed like a genuine guy and a good salesman. I appreciate good sales and I figured I'd give them a shot. With the type of business I have, which is a relatively high ticket, and for the price, it should pay for itself each month, which it does, except for one month when it didn't. Also, John has always been super helpful. Even when his job was done in terms of selling me stuff, if I have questions or something, I could just text him and he'd find the right person in the company and put me in contact with them. Also, he'd monitor to see how things went. After the sale, it's not just like the interaction was over. He stayed in contact and for that reason, I've recommended other people to him.

Thryv's customer service has been great. There was a slight hiccup in the beginning where I didn't speak to anyone from February to April. Then finally, everything got worked out in May and I was able to get through the system. They were contacting me every week and the only person I spoke to was the sales rep because I saw him every other week. Since then, I haven't heard from anyone outside of him. But the system is great and their service is very valuable. Once you get your CRM uploaded, it's pretty easy to navigate. Also, you can have the support team customize certain things for you. So in the future, I would use them again because the platform works. I like seeing and knowing that emails or texts that are being sent out are being read or viewed because normally, you can't do that if you have a regular email.

Overall, it's been a good experience with Thryv. The marketing and the advertising are good. I'm satisfied with everything, but the pricing is just a little bit too high.

The rep was very proactive, helpful and trainer friendly. But that's fallen off and seven months in, my requests are not being responded to as quickly. Other than that, Thryv has been pretty good. We have captured a lot of different businesses which we wouldn't have gotten prior. It has helped us pick up a lot of group orders and corporate gifting which we weren't capturing on our website before. The service has helped us but the website has caused a major drop-off in my online store.

Updated on 04/01/2024: Thryv was terrible, and I won't ever use them again. All they did was create a website and turn on Facebook ads. The service cost a lot of money for what it is and there wasn't a lot of help or assistance with any of it. The rep usually answered her phone whenever we needed it, but that didn't go much further than that. Thryv also didn't tell us that they locked us into a six-month contract, so we had to pay their premium price for six months before we could get out. We were stuck, and we weren't happy with it.

Their customer service seems to be pretty good. They answer my questions and they're quite helpful.

I love the people. They're great. And they listen to me. But I'm not getting near the calls off of Thryv that I used to off of Townsquare and Hibu. And it costs a lot more money. It has forced me to find other ways to get estimates and get things going. If something doesn't start happening. I will have to do something different. It’s either that or my doors won't be open.

Their customer support has been good. We use a little bit of the social media and we also use the program pricing and estimates. Their service has been really valuable. It's helped us a lot. However, we've had a couple of times where people have had issues trying to make a payment to us and have not been able to. But they're aware of it and they're working on it.

When I had a customer pay a bill, it never came through. I called Thryv's technical line and they couldn't do anything. They said it was a thing with billing and I had to call back the next day. So I still haven't got that resolved. Other than that, I had a pretty experience with them.

What we started with Vivial, Thryv has continued doing. They're helping us be relevant with online searches. Every time I've had to deal with them, or training on a new product, they've been very good. I just learned yesterday about some things that I did not know I could do. The analytics is a different login. And I'm supposed to get that information.

Thryv incorporated everything we needed and it was at a reasonable price. Everything was set up for us to work with their representatives and all that type of stuff to get everything moving. So, it was a relatively easy decision. It's useful, very helpful and efficient.

I like Thryv and it's been pretty great. I work with Cameron and I'm impressed by his follow-through. But it's a very new business and the services aren't being fully utilized.

I was with another company, and I was at the point where I was looking for another company. Thryv reached out to me. Usually, I'm not a big fan of the people calling me, but I liked that it wasn't pre-recorded and scripted. I was able to have a discussion. Then, the rep I talked to was very informative when I asked questions and expressed the issues with the current company I was with. So far, Thryv's service has been valuable. The website is of good quality. We use their CRM tool and their SEO program right now and we see benefits from both. The best thing I thought was with their CRM tool. They met with me every week on a Zoom call just to answer any questions and make sure I was learning my way around their system. I got one point of contact and if I have any issues, he's on it the same day.

The customer service is so-so, and Thryv has become extremely slow and we're even second-guessing if we're gonna stay with them because they don't have a work order format and they're having issues with backing out of the screen or taking too long or the calendar acting up. Thryv wants to know exactly what type of device you are, you've gotten all kind of things that doesn't matter because if other apps are working on your phone and just that one's not, and that one's acting up, so it's just Thryv. So they need to up their system to where it can take the traffic that Thryv obviously has.

Michael, the rep from Thryv, set everything up and helped me through the hardest part, which was a Google verification with one of their representatives that did the technical support for it. I use Thryv to set dates, reminders, appointments and emails, the whole nine yards. We've been busy every day since it came out on Yellow Pages. Other than Thryv being great to us and helping promote our business in the best way possible, the app helps out a lot, especially when you don't have that great of a memory.

We started with a company called Vivial and then they merged with Thryv, and they did a similar business. When we told them we wanted to change our plan, they said, "Okay, we should probably convert you over to Thryv since the company is going in that direction." So we converted over to Thryv, and they showed us the new platform and how to do some of the social postings automatically. They've got some pretty good stuff on their platform. It's pretty user-friendly and it's got a little chat box. If you have any problems, you can just ask somebody. Our Thryv representative has been good. We've done a couple of Zoom meetings when we were getting introduced to the new platform and he's been very responsive.

I liked that all the communication channels are in one place. The rep calls back when I call him. If he doesn't know, he gets the answer. The social media stuff is good, but I haven't got heavy responses from it. They did the website. That was great. It's basic website stuff. And the ability to invoice everybody, Thryv pay has been good, too.

The rep met with us. We did a Zoom meeting. And we also had several phone calls as we were setting up our web page. It got our name out there more and it got us more clients. So, it has been a benefit to our company. I would recommend Thryv.

I'm not very happy with Thryv. I'm supposed to be able to go through my Thryv account to go on my GMB so I can respond to reviews and everything else. But for the past two months, my GMB has been locked up and they can't do anything about it but they're the very people that are supposed to do something about it. I keep on calling them up and they say they're gonna do something about it but nothing ever gets done. The only thing that I even do with them is collecting payments through their system.

Everything's going well with Thryv. I'm very happy with how things are.

Everything is great with Thryv. I like the service. It's worth it.

Everything has always been great with Thryv. We do a lot of different things and they help us get our name out there. Everything is seamless that I don't even notice that they're doing stuff. It's not something that I need to worry about or I'm concerned about. It’s out of sight, out of mind.

My Thryv agent is pretty awesome. Whenever I need help, she's right there. Within a matter of minutes or hours, she responds back to me. I always seem to get things done. I'm pretty tech-savvy, so I don't really need her to meet me. I just need her to direct me. That's the way we go about things, and it works. Thryv has been very valuable for me because I felt like it helped me crunch down on my organization. It helps me be able to have an all-in-one-stop shop. With the widgets and things like that, it really got me further on my website. I don't really do much through it, but I have the scheduling and I'm also running payments through. Then I have widgets through Thryv that I have through on my website.

I have a person of contact, the person that reached out to me, Rick. He has a staff member that's in Texas that's helping with the web design and development, Lauren, which so far, I have been less than impressed with, the quality and accuracy of the work. Their service has not been valuable at all. It's cost me money. But it hasn't even generated one single phone call for me in four months. They're advertising my company with the wrong name. I told them about that multiple times. Lauren said she could remedy it, and then Rick said that it couldn't be remedied unless I'm on a Zoom call with them. I've explained I don't have time to keep making Zoom calls. It's taking time away from what I'm doing.

The lady I worked with locally was very nice and polite. I was a new business and I needed to do invoicing, and it sounded like I could use Thryv's service. I like the social media where it posts though I've been too busy to do any posting. But that's neat. Thryv is a great business solution for some types of businesses. I like the citation where it throws out name, address, and phone number. I wanted to partner because I could see some people using it and helping their business. I'm a print shop, so I have to price a lot of things out. It has helped me a lot with getting payments to clients and getting paid from the clients too. Thryv is good but I wish I could schedule an invoice to be sent at a later date. Also, quoting on the invoicing can get a little confusing. Maybe I don't know how to work that yet. But for the most part, I find little workarounds.

Thryv does a lot more than most other companies. The best part about them is it's an all-in-one service. They cover everything we need. They do our social media post and SEO. They also do our scheduling and invoicing. Their customer support is quick.

I got a good experience with Thryv. They offer better advertisement online. I could go on Facebook, Google, etc. They did everything for me. I didn't have to do anything. I'm getting at least three calls a week out of them. They've called me once or twice to see how I was doing. Patrick, the guy that I deal with, is a great guy.

One of their representatives showed me what their company could offer me and we decided to go with them and I've been completely happy with them ever since. If I ever have any questions with the software or with any type of anything that I need to get done, I just reach out to her and she takes care of it. She sends the right person to me that can get it done. She's awesome and they don't pay her enough. We run a residential and commercial cleaning company and we've done garages and packing jobs. With Thryv, not only can we schedule people, we can invoice them from their all-in-one system so I don't have to keep going back to other forms of anything in order to complete the process. It's all-in-one and it's very awesome.

Thryv seemed like a better fit than some of the other things I was doing and using them is seamless whenever you're running a business. It pretty much takes care of it a lot. Also, I like Jeff, the rep I work with. He’s a good guy and he's good to talk to.

At first, the rep reaching out seemed pestering. I told him, "Give me a call back in a month." He stayed on it and we finally were able to meet up. It worked out. We have our business there and we have pictures that talk about what we do. We get a lot of calls from our local papers but I haven't gotten much from Thryv. Other than that, they're a good program and they definitely try to help you out.

Everything with them has been absolutely perfect. I can't speak more highly of a company. They're on the ball. Even after hours, I can reach somebody and make a change to the website. Everybody I've worked with is very professional and responsive. This is a great company.

Service has been great. They showed up for appointments and they were responsive. But I'm waiting for one of their girls to call me as she was supposed to verify for the Google thing.

My experience with the rep was very good. Their service has been pretty valuable for the business. I love the one-on-one connection with somebody. It makes it easier to communicate.

It's really useful to have them for our client's database. I use them for estimates, invoices and receiving payments. With them, it's easy to have a conversation with the customer to schedule appointments and send them reminders. It helps me save time. But I have questions regarding payment and invoices and they didn't call me back yet.

The reps answer all the questions, and they've been straightforward on what to expect, but we haven't done too much with Thryv lately. They've been running YouTube ads for us, but we haven't seen too much return on what we were initially looking for, because I don't think we've gotten a lead yet from the YouTube ad. With a call-to-action type business, we want to get leads and people calling us. Other than that, we'll look into it a little further to see if it's something we want to continue. A representative also called about linking our Google My Business ad through Thryv.

I've always been tracking my clients through one source or another, and Thryv puts them in one place a little better than some of the other places that I've worked with in the past. There are some other things for advertising or sending out mailers that are convenient as well. I use Thryv as a database as well as for my calendar and scheduling and for sending out notices to save clients. The site is not hard to learn, but it's not an overnight thing. There's a learning curve. All in all, I'm very pleased with Thryv. They are very easy to work with, and their people are very helpful. Everything that I've done with them has worked very well for me and I'd recommend them.

Thryv is hosting my website for 50 a year. The rep is very good. They could be a little cheaper on some of the services though.

It's been great with Thryv. I like how they call and check in every so often and see how things are going. They wanna know what my goals are, and they always have input on that. They help me along the way. They were able to set up all of the stuff that I didn't know how to do. If I have any problems all I have to do is message them and they walk me through it.

Thryv reached out to us. They helped us update our website and get us more public traction online. It was for social media presence. Service-wise, Thryv is not extraordinary but it's not lacking either. When you call customer service, they ask you for your information and you tell them your issue. They can either talk you through it or they hop on and do things via live.

Thryv has empowered me with a lot of knowledge for me to be able to maximize all the tools and resources that it offers. Thryv is a tool that small business owners should have because it makes a business owner’s job easier, being able to automate certain tasks.

Thryv helps us with our advertising and getting stuff set up for our Facebook or for Google. Thryv has always been helpful with anything I've had to ask, like if I were figuring something out.

The customer support and IT support were good. The people I were working with were exceptional.

The rep of Thryv that I worked with was fantastic and very attentive. She gets on every call. She makes sure that things are followed up on and makes it really easy to do business with them. Working with Thryv has been very good as far as the website. Their social media platform advertising has not been as effective, but their website has been really strong.

The automation is awesome and I loved how it would keep in contact with the customer on my behalf. One thing that Thryv has been invaluable in a bad way is the social media posting. I had a 15-minute conversation with somebody and they ran me through a script of questions. They said my Facebook and social media posts were gonna be based off of that profile. I’ve given them access to my Google drive for all of the photos and videos and they haven't used my photos once. They've done a stock image search and the posts are put together as if it was from a second language.

We're a general contractor primarily for roofing and remodeling. We wanted a system that would give us the ability to access any of our customer's information and documents. In the past, we've had a hard time with that because one secretary handles one of the rep's claims then I handle the other rep's claims. Sometimes, we need to share documents on the fly when one rep fills in for another. It's nice that they can just go into Thryv and in that respect, Thryv is great. We love that. I also like that they do the advertising on Facebook. That has freed up a lot of time for me. That's usually what I do and Thryv does it so much better.

My rep Mike was fantastic. The customer service reps were very friendly and easy to get along with. They were very personable and it was very easy to understand how the products work. Thryv's services have been really valuable to our business.

Thryv has everything that a business needs to succeed. They explained things very well. The representative was nice and professional. Everything that you could do and the tools that it has are awesome. I could post anything on any website through Thryv, either on Google, Yelp or Facebook. Everything that I post could go directly to those without having to go to those directly.

We have scheduling, booking, and billing with Thryv. I wish mapping would be on there, too. It would be like schedule appointments and then when I do location, when I click on the map, I wish it would send me to a pinpoint. So, that's a recommendation for an upgrade for Thryv. Overall, Thryv is valuable. It's very good for scheduling and billing. I would recommend it. As far as customer support, we either message my rep, Sonya, or I have to go on Thryv's thing and message the people. I didn't have a great experience in the beginning and I still don't think it's great because the problem is I've tried getting my Google on my reviews for when I can send people after I'm done with the job for a review, and they weren't able to do it. They couldn't do it for me. I ended up having to do it myself and it was a mess.

Thryv's services have been pretty valuable. Our main thing is that we're pretty bare minimum with our customer relations just because we have so much reach as business and also, 75% of our business is industrial based. So, we're not really focused on expanding our residential area, but we know that there is an opportunity with Thryv if we ever wanted to explore that. Overall, Thryv listens to you. That's a big one because we pretty much told them what our outline was and what our goal was. With Vivial, every month, we would have to do like a follow-up where with Thryv, we were able to let them know, "Hey, like this is bare-bones.” We've been in business for over 40 years now. So, we don't have a need to expand but if we do need to expand, then we have our customer representative and reach out to them if need be. It's nice because we don't have to constantly be followed up with. Thryv has been very accessible and easy to get ahold of if need be as well.

We were with Vivial prior to Thryv, and Thryv purchased Vivial. My account rep that I had a relationship with Vivial left, and I never had a new agent reach out. I happened to go to a chamber luncheon that I go to monthly and at my table was seated an account rep with Thryv. I said, "Hey, I don't have a representative. Can you help me?" He said, "Yes. Absolutely. I'd be happy to." So, that was how I got connected with Thryv. The account rep is Dennis. He's been helping me ever since, and he's been very hands on and very helpful. Right now, I'm on the package that is about 500 a month. Vivial built my website and then Thryv re-updated the website. So, they've got my website and I'm on the Thryv portal. We do some of our sales through there like a ThryvPay. They do my social media content, build my social media for me, and then I can go in and make any edits or changes to that. They also came by and did some photos and a video as well.

Our agent is awesome to work with. He is available to us and answers all our questions. We've enjoyed working with him. We're using the website information or help that Thryv gives us for social media advertising. They've been very helpful and they do what they say they're going to do.

Our salesperson, Daniel, has been great. The gal that helped with the website setup was excellent too.

Thryv is doing great. We like it. They handle all our internet programming. Andrew is our main lead. He's good. They're easy to get ahold of. The website has a chat thing. When you talk to somebody, they're very accessible. We've got increased traffic since working with them. That's what we're looking for. We like the email campaign. They worked with us.

Thryv doesn't have options to sell stuff. I have to hire somebody else to do that then connect it to Thryv. The business we're trying to build is gonna be like a store online. I am willing to pay a little extra to have all that, but they don't offer that. The service is not what we were expecting, but so far, it's working out for us.

Our rep with Thryv has been super helpful especially when I have a question. Being able to do the text messaging and through the website make it easy to have that contact. Not all customers always know where to go to make a payment online. Having those links through the website makes it much easier for them to be able to do that. I like the ease of access too. They make it easy for us to make posts on the website. Thryv already does some posts for me. Before Thryv, I was having to do everything myself. You could only do Facebook by itself then you'd have to go and do LinkedIn separately. With Thryv, you can put it on the website and it'll go to all of them because they're all linked. You don't have to worry about it because it's going to be in all of those places. Having Thryv turned out making everything much easier for me and our office.

My experience with Thryv has been wonderful. Their rep, Kay, impressed me most because she didn't pressure me when I spoke with her. She was extremely knowledgeable. She's there every step of the way, always making contact with me. Everybody is extremely receptive. They're very easy to work with. To put together all the pieces that we have in the last five months was very easy. They made it so simple. The service has been extremely valuable. My company is only six years old and my issue is getting my name and information about my company out into public arenas. I had a website, and they did a great job of reconfiguring it. With that, I had videos made that has helped and they put me on all the social media platforms. I have not seen a boost in my business, but it's coming. It just needs time to get this information out. I'm extremely happy.

We had high hopes for Thryv. Jackie who was initial very helped disappeared mid service. Stopped returning call. Stopped returning text. They never correctly built us a website. They never connect us to Google. But they had no problem charging my account. I cancelled the account 2 1/2 months ago and they just sent a cancelled the account a week ago. When we requested a refund the lady on the phone was rude and condescending. She told me I have to prove to them they did not do their job, and yet she could see the job wasn't done from her end on the computer. This company STOLE over $1200.00 from me by failing to do the job. Horrible company!

I have used 2 other calendars and I have been disappointed in Thryv. There is no waiting list feature which is essential in my business. There are a number of skills lacking in calendar. That are commonly used in other calendars and hard to not have. The help when you call in seems to know less than I do to the point that they can’t tell if the feature is broken or they just can’t do it. Usually it takes a long time for them to know what I’m asking. The lead guy Scott ** and Melissa ** are great and try their best and can answer my questions.

I hate dealing with Facebook, so I was paying a company to do that and I wasn't happy with what they were doing. With Thryv, I can go in and do what I wanna post for all those sites, make it, and hit a button, and it goes to everything. They make me very happy because I don't wanna have to go into a bunch of different sites that won't be able to just do what I gotta do and hit a button. I have to learn some other things but to do that, it's very easy. I am just a little upset that I still don't have Google, and I have been paying for this for several months. The person I have is very sick and is going through a lot. So, I requested to get someone else that can get that taken care of. They were good with everything else, it just seems like there's a glitch there.

We were having some issues with the software company we were using so we were looking at other companies. Thryv seemed to have the best offer and pitch. There were a couple of meetings and phone calls. I told them what we wanted and they ran with it and sent us a copy of what they had for our website. We had a video conference and made any changes that we wanted to have. Our website went live after that. Customer service explained things very well. Melissa was our rep and she was usually very good about getting right back to us. If she didn't know the answer, she knew who to reach out to to get it.

I'm using Thryv to take payments and invoicing. They make good websites. The service is great, so far. My agent is great. She is personable.

My experience with our Thryv agent has been really good. She took the initiative and followed up when she said she was gonna call. If there's a bot or spam post or comment on my thing, she caught it, reported spam, and reached out to me. She's really proactive. Thryv is a one-stop shop where you can have everything centralized to use for your marketing. There's lots of support and suggestions of things that you didn't even think of that you needed.

Thryv's rep called me and brought up the one thing that secretly I was nervous about. She said, "I see you're in business, but I can't find you on the internet." I invoice estimates, all the CRM, getting onboarding calls, and it's helpful. I'm able to check who gives me reviews, how many people have opened my promotions. Also, Thryv posts socials for me. Thryv gives me hope and got me moving in the right direction. It has been paramount in me getting visible in the marketplace. And it's my biggest tool. I got customers from Google which has been great.

Thryv bought out Vivial and I've had to learn with Thryv. I'm not very computer-savvy and it was hard for me to learn their process. Things were easier with Vivial and I talked to them all the time. But Thryv's reps were very helpful. I have online advertising with them and so far, I've gotten much advertising and a lot of calls because it's on the internet.

We use the website and social media services from Thryv and we have gotten a lot more activity and stuff. Also, they always reach out and make sure that everything is running up smoothly and make sure I didn't have any concerns. One concern would be sometimes the website is flagged as very suspicious site and I'm not really sure what's causing that.

We do emails and social marketing through them. Customer service has been fine. I had to call them the other day because Twitter was down and I redid everything. I did a chat and the rep told me to make sure of something. He was yelling at me. It was nice but it was weird. Come to find out, the issue was Twitter and it was down on their end. Other than that, Thryv is a good marketing platform. I like that I am able to go to one spot and do all my advertising.

Thryv helped make our outdated website more modern. But it took a month to get onboarded. By the time that we were promised to be onboarded, nothing was done, so I had to wait two more weeks. Their onboarding team needs to be more connected with the client and follow up. I just received an email when I first was getting onboarded saying, "Hey, send me everything you need." So I sent the rep everything I needed. She was my onboarding person then she wasn't. I had to go to the web team. Having an onboarding person who is dealing with all that would be an improvement. Other than that, we finally got onboarded and ever since then, everything has been fine.

I was looking for a company that does advertising but Thryv also has invoicing and marketing. So, it's great. They fulfilled my expectations. The customer service reps were available any time I needed their help. They answered right then and there. I have learned a lot from Thryv’s service so they’re very valuable.

I don't utilize Thryv the way it should be utilized. I don't have time to really dive into it and really take full advantage of all of the tools that it has. But it works. I can log into the dashboard and track it. It's fairly simple to navigate. My rep was also very thorough, informative and personable.

Thryv helps mainly through the website and getting solicitations for new jobs. We get hits via our website to our direct email for certain jobs. We had that before, but it was of a much different basis. It wasn't as direct or easy. With one or two jobs that we get via our website, it'll pay for itself in a month. Thryv also designed our website which is good. We get Google rankings and ratings. The Google rankings are much better than they were before. They also do monthly articles for us. I give the base content for that. It would be good to know a little bit more about some of the certain content. I read them and make suggestions from time to time. They could make sure some of the pictures that are posted with the articles go hand in hand because some of them don't.

Thryv has made it very simple to work. Consistent service and good results. And if I had any questions, I could call, chat, email. It's very user-friendly and the system works well. It’s a lot of good tools. So, I look forward to using that.

I'm completely thrilled with Thryv. They're definitely a big part of my sales, and I'm constantly utilizing more and more of what they offer. I haven't even began to scratch the surface of the plan that I have. I'm starting to do that to make it easier for myself, which is great. I love their support as well. They're immediate and really good.

The rep was communicative and she still reaches out from time to time just to make sure I don't have any questions or see if I need anything. So, she's been a great rep. We did the CRM and then, we do the marketing where Thryv posts to our Facebook. The main thing that I use is the add job function and the notes section and adding documents. Thryv has helped with the organization. We're a small business and I take care of all of our HR, project managing, and sales. So, it's been useful for me in that aspect. Just to keep everything in one location has been beneficial.

I don't pay a lot of money for Thryv, like the thousands of dollars for lead generating, but what I have done with them has definitely helped my business. I've used their calendar and their program wherein I can decide to try something at my leisure, if I wanna try a certain wording on getting leads for a week or two weeks.

It's been flawless with Thryv. I haven't had too much trouble navigating it and it's been good enough for me to refer it on to other people. The rep's a phone call away. She always answers and is easy to deal with. I use the billing and invoicing. We also do the website through Thryv and we keep that up-to-date with our inventory of cars for sale. The website has brought new customers in, and the billing and invoicing have been a huge help.

My website just got re updated, and I'm absolutely in love. I'm so happy. I just wanted a few minor updates. I added some new pages to my website. John was my initial go-to person on my account and then he paired me up with Joshua. He is absolutely amazing. He was so great with constructive criticism. I was able to make a Word spreadsheet that I was able to put everything in a layout format so that he could understand, and we were able to communicate through docs. He was so attentive with making sure everything was positioned and written the way I wanted it.

It's been a little clunky trying to get everything going, but the support is good. The service is really set up for a small business selling a product, so it's kind of making it work for my industry, which is real estate. We are getting announcements set up and there's been a constant battle with Google business verification. That got really screwed up. Thryv created a duplicate account for my Google My Business page, which was verified. But in creating the duplicate, they've compromised both pages, so I no longer have a verified Google profile. It's been a nightmare. But Thryv has been super helpful, friendly, and good to work with. I kind of challenged what some of the software can do, so all that's been good.

I mainly use Thryv for the automated features of posting to social media. I pay 350 a month and the social media post is primarily what I'm getting out of it. I got someone recently hired to work in it daily and take better advantage of the CRM functionality, and even the billing and invoicing. It seems to be an all-in-one toolbox, which is good, and it has its limitations, too. But it has not been user-friendly. So, we're working through that. In the past, I could get a call set up after a couple of days once I initiated.

Thryv helps us keep up with our Facebook page and any kind of social media we have. Our rep has been very thorough. She comes in, checks on us, and does several things. She’s very good. We get some extra call-ins and walk-ins from it. It's worth the money.

Thryv does what we need them to do and we're good.

I talked with them when they were doing the website and they were very responsive and did a good job.