Thryv Reviews

The Thryv rep that I used to build our website was wonderful. She's very hands-on. I have her personal cell phone number, so any time I have any issues, she's there. She responds. If she can't answer my question, she immediately gets me to someone who can. I don't get thrown around or put on hold and holding hold. They get straight to the point. I'm happy with their service. The results, our website, are great. I know any time I need to update or change or alter anything, it’s literally immediate. It’s not a waiting process. The computer system that I use to handle our day-to-day business is easy and efficient. It's very thorough. I ran into a problem. We work on vehicles and the system stopped at 2022. I got in touch with them and within a matter of 30 minutes, they were like, “Refresh your screen.” Now, it goes all the way to the 2024s. That problem was immediately handled. If I have a problem, they’re on it.

Our experience with Thryv has been great. We use the CRM. We have a website that they made and hold for us and we use the marketing center now here recently. Their service has been really valuable. Wouldn’t be able to do what I do without it.

Thryv is exceptionally kind and eager to please. They're very swift at answering their phone calls and emails. Unfortunately, the service has not been very valuable at all, which is why we chose to discontinue the use of it. Some of the things that we wanted to utilize it for, like having it generate then distribute on its own some social media posts, became extremely complicated.

Their customer service has been great. They answer whenever we have a call. I would recommend them.

Thryv does our marketing and advertising, and they're great. We've been with them for years, and I don't have any complaints. They get our business out there, run our website and make sure everything's working properly. I call them every once in a while if I have questions, and they're always very helpful.

Thryv is really good at what they do. My ideal view of how my business should be run and how I want it set is a big deal for them, so they take the time to make sure that they cover their bases. Getting Thryv is totally worth it, and people don't have a good, valid reason not to when it comes to their business. If they're really out there doing what they're trying to do, then they would do it. Thryv pays for itself. It's valuable, and I've recommended them to several of my business relationship partners.

My rep has been amazing. He pushes me for it way more than I would ever push myself. I’ve been satisfied with Thryv. It took all my presence tremendously, and there's still room for improvement, but I feel comfortable that they’re helping in the right direction. The biggest thing is getting my online listing straightened up. I've got a website now with them and some SEO stuff that started with them within the last month. I've seen a little bit of results off of that already, which is quite impressive. They could be cheaper though.

I've had a few issues that Thryv can't seem to resolve. One is whenever I add a new client onto Thryv, it sends out three different texts with three different numbers when it should only be sending one. But it only does it that when it's a new client, and afterwards it doesn't do it. It was a whole three-week process of them continuously telling me that they're still looking into it and they will see what they can do. Then they told me to look into something else. But I haven't had time to look into it.

Thryv is reachable and the website they provided for me is good. It works. The price is a little bit more than other people but it’s still competitive.

We're a little frustrated with the Yellow Pages part of Thryv because we tried to cancel it last year and we've been asking for a bill. Somebody is trying to collect for us. We started a website and everything with Thryv that way so the Yellow Pages is not needed. It’s frustrating, but the Thryv online website and customer service seem good.

We use the Thryv portal, but mostly just the website and the service has been good. We get a lot of inquiries through our new website and Demi, who works directly with us, is fantastic. We're happy with the service.

A rep came into our shop and showed me some statistics about our last website and how and why it wasn't working for us. They showed me what they could do for us and how we could benefit from using Thryv. I was very upfront about what we wouldn't need and what we needed and they listened to that. I mainly got with them for the SEO and the website portion of things and the fact that they post on our accounts daily so we have that optimization. That's been going well. Other than that, we also use the portal where people ask for inquiries and that's been helpful, too.

My experience with Thryv has been really good. The only thing that I was weirded out about was all my contacts except for one person apparently were no longer there. But I got ahold of my guy and he took care of it. I've been happy with them. They did a great job on my website. I'm starting to get some activity from it. I'm considering doing marketing with them in the near future. Their prices are fair too.

Thryv designed our web page and we finally got it done just a few days ago. We started this a few months ago and we were having some issues but not because of them. It just took a little longer to get everything going. Thryv is worth it. It’s good.

We were having some issues with the company we were using so we entertained the idea of using a new company. Thryv was the most affordable, and they offered comparable benefits that we didn't wanna lose with the other company we had. Thryv's service has been valuable. Marshall is extremely helpful and with great customer service. Most of the time, when there is an issue, they properly handle it and get things rolling and help with resolving the issue. Being able to talk to somebody when there's an issue is important. They are usually available to talk when there's something going on.

Enrollment was smooth, and the service has been fine. We do ad campaigns with Thryv, the calendar and the pictures, and they've helped me out quite a bit. The agent is amazing too. She's really nice and good, and every time I call her, she responds. If someone wants some help to grow their business, they should give Thryv a shot.

When we first started with Thryv, they designed a website for us and got it up and running. We had to tweak it a little bit here and there. Every time we called in, there was nothing but happy people and happy to help and get it done and get us to where we wanted to be. Thryv takes a whole big aspect of the business out of our hands that we don't have to worry about. Aside from the website, they also enroll our new clients and customers to Thryv. They handle our billing and payment services. So far, everything has been fantastic. Their help forums integration with QuickBooks and some of the other apps that we use. Their Facebook and Instagram stuff they do for us is awesome.

I started through Vivial and then Thryv came on there and started doing their work for them. I stopped the service for a short period of time and then I came back. I called Thryv and reenrolled. The enrollment process was easy, but learning all the stuff that goes with it was tough for me. I'm not real computer-savvy and there's so much of it that they offer that I still don't know how to do and need to be getting with it. We run our social media through them and then they do the click advertising. I used their emails once, but we're gonna have to try and start using that more and make it more productive for us.

My experience with Thryv was good. However, we had a couple of hiccups with the texting 'cause I wanted to be able to use my landline for people to text in and I could get it through the Thryv app. That was a pain in the butt. But after that, everything worked okay. Andrew was great. He answered all my phone calls, got back to me in a timely manner and was able to fix a few things that I had problems with in the beginning. Their service was valuable. It was just some of the stuff was really inconvenient. I would have to enter my schedule into my computer. Then I'd have to enter it into Thryv’s. I'd have to enter it twice.

Thryv gave us a presentation on what they offered, so we decided that at that time, it was the best thing to do. The rep went in depth on what Thryv could do for us as far as website advertising. He was very detailed. We did four more in-person presentations. He came up with a plan that would be suited for us. Business has been slow, and I don't know if Thryv has kicked in. But I hope it would get better because we're trying to get this off the ground, and if I couldn't afford to pay my guys, I couldn't afford to have Thryv either. But if you're starting a business, Thryv is something to look at.

Thryv has a really nice Contact Resource Management, and it's a good program. What I like most about Thryv was the software is very user-friendly. They were very helpful. They were very good at training and we had as much help as we needed. I liked that. There were a couple of things about the software that didn't work through the mobile app, but I was in the office. So, everything I needed worked fine. Customer service was very good. You'd get a live person, and they'd help you immediately. You can stay on the phone as long as you need to. There is no time limit.

Thryv helps us with our website. They've been fine.

Thryv reached out to me and I was attracted by the data management and some of the other services, like writing blogs. Those have been very helpful. Their reps have been very good. They were doing scheduling so that I was able to free up the money that I was spending on scheduling software. If you're looking for a way to more easily coordinate your SEO, marketing efforts, or customer contact, Thryv is a really good platform for that and it's reasonably priced.

I was looking for access to social media, SEO, optimization, and promotion for my company. Thryv held me by the hand and walked me through the product offering, how to execute and what they would do. They listened to my needs and tailored the product offering that was exactly what I was looking for. I've sent three of my peers to them. I highly recommend them.

Thryv seem to do fine with our website, but they're a little more distant than the other company we worked with. I never hear from anybody at Thryv. I get a few emails. It's not that we have any problems with them, but I don't hear from them like I did the other company. Thryv bought out who we were previously signed up with. This gal used to call us a few times a month to just check in. We very rarely needed anything, but it was nice to know that she was watching out for our website. And anything we did need, she was on it. Thryv is not as responsive.

Sometimes, Thryv is really great, but sometimes they're really not. I'm paying $350 a month for them to hold my website. They helped me set my Google up. Google kept kicking me out, and they were able to help me get my Google account going. So, that was very helpful. It's just they're not really keeping up. Last week, my app was frozen for a few days. There were updates I would like to make. We had professional headshots done and I can't get them to upload them. I sent them an email last night about setting up a meeting because I've been asking for almost four weeks to upload the photos, and then I realized I wasn't in Maps. I haven't heard back yet. The service was definitely better in the beginning. Also, I have another company that keeps offering me 79.99 a month to do my website, so I feel the 350 is high. It is because I use their CRM, but I really don't use their CRM. It's just one of the things that you get when you work with them.

The customer service at Thryv is good. They're responsive and the video calls are helpful. I'd tell others it's been a good experience.

My experience with Thryv has been good. They've been informative and helpful. Their customer support has been very professional. An email is responded back quickly within a day. I am using them for the automatic social media. They also did the website and it's been very valuable. I've learned a lot dealing with the representative and Thryv as far as stuff like part of the business I didn't know, like how to automate social media, certain marketing tools, certain web designs that was new to me that I didn't know existed.

Their customer service has been good. We just reached out to cancel our services 'cause we're canceling all of our advertising and web hosting. But it wasn't a reflection of Thryv. It was an internal business decision. Their customer service was good. I had to wait a day for a callback. But they responded within 24 hours, which is what they advertise.

We used Thryv from June of last year till January of this year. The products that we were using were good, but the cost of those things was too much because there was so much other stuff added on that we didn't need. But their customer service was good. People just need to make sure if they pay for it, they should use everything they pay for. 'Cause otherwise, it's just wasting money.

Thryv is not as great as I'd like, but it's okay. They help with the website marketing side of my business and they take care of the SEO as well. At first, it was a lot of going over thing with the rep, but now, it's not very often. Other than that, the rep is nice and easy to deal with.

I like our rep's ability to work with me on a personal level. My website was redone with their help and she's coming over today because we're going to be working on a few more things. Everything's good with Thryv, so far.

Thryv built my new website, and whenever we call in, we get to talk to somebody. I only had one page before, and now I have multiple pages and pictures that we can update. Having Thryv is good because it helps with the website and customers can click on stuff and connect right to us. People don't know they need Thryv until they are there.

Thryv has been very valuable. I have a one-stop shop for everything that I need and everything's on one integrated place. It makes everything more streamlined, and I have a lot less stress. There are templates that I can work with and I don't have to spend hours doing everything. It's made by hand myself in writing out estimates and invoices, so it was taking me hours upon hours, and now, it's minutes. Thryv has been wonderful. I have our website, Facebook and emails set up through them. I'm also using ThryvPay.

Thryv is quite valuable. They got services for Google reviews and Facebook, and they're good. I like them.

We had a local person that works with Thryv. I reached out to him personally to help us design a website. We use all the other services from Thryv, too. The website portion of it is great. The design of it was awesome. All the extras were great. The only part that wasn't really working for us was the advertisement portion. Thryv's customer service is one of the best that I've ever worked with. They have quick turnaround. If I reach out for anything like changes on the website, they help me with that being able to reach out right away.

My direct person with Thryv is great. The main reason I have stayed with Thryv is because of her. I can call her morning, noon, and night, whether she's on Thryv time or not and she has responded. Good customer service on her behalf. She has always went out of her way. If I called her, she called me back within a reasonable time. Normally, within at least 24 hours. Anything that I asked her about the business to do, she has done it. I wanted to lower my plan. And she's supposed to have been working on it. But I had to wait until the deadline. I had to have it for so many months before they could cancel it. But I wanted to cancel something from Thryv.

Thryv would go out of their way to train me up on it. They give a nice training program. And they constantly ask, “What questions do you have? Did you have any trouble?” I called customer service when I switched over to ThryvPay, their in-house credit card thing, and it was quick. They take care of the website. They put that together. That's one of their base things. And super happy with that. Looks awesome. And they'd take care of the social media presence. So, they often post. It goes every six weeks. I'm sure that to a certain degree, over time, they would cater it a bit. But just to make sure that I like everything that's in there, I go over the post. And I can edit them. They give them to me a month in advance. So, I got plenty of time to take a look at them and make sure that everything is the way I like it.

We love everything about Thryv. Our representative around this area in Jacksonville is a great guy and follows up the process all the time. He keeps us updated and brings up new ideas for improvement.

We were with Thryv, but I canceled because I wasn't given all the full details and it wasn't suited for my company. The invoices and keeping track of customers was great. The service works itself. The problem is investing in a lot of money and I expected for Thryv to help increase revenue. I added on a service on top of what I was already paying, but what they presented isn't what I got. The first half of the price, the 199, was fine, but I don't see the value in adding on the second part of the 199 for the marketing. It was more or less of like doing Google and Facebook and paying for it through Thryv, which was pointless 'cause I can pay for that outside of Thryv and save $200 a month.