Davinci Virtual Reviews

I had a terrible experience with Davinci Virtual. Last month, I scheduled a room to do a seminar in Knoxville. We have been really pressed because we moved offices. I sent out about 500 postcards and what I needed Davinci to do is to make calls for me about the seminar after the cards got to the attendees. I called their call center a week before and asked what I needed to do to get them to make calls for me. I said I haven’t got the time to call and go through everything. The guy said that I should either call and tell them what I want to do or I can email them. So I just gave them all the respondents but first asked where to send it.

We opened a business for the first time and my husband needed someone to answer the phone. He found Davinci Virtual and we use them to take a message for us. Once the phone rings, they will take a message and e-mail directly to us so we’re able to return telephone calls to future and current customers promptly. We also use the e-fax. Davinci helps our business especially because my husband is out. Every one of their reps who I've spoken to have been very helpful. They’re great and they take very efficient and detailed messages. They’ll obtain the name, numbers, and reason for calling.

A friend saw a link for Davinci Virtual and was using their setup in Atlanta. I needed an actual location in my city and so we decided to go check out Davinci online ourselves. Davinci was the most convenient and their price was reasonable. The representatives set me up and answered any questions that I may have had and I reach out to them periodically for an update. I use the mail, and I don’t get a lot of phone calls but it's perfect when I do. I travel a lot and all of my mail and packages come to my house so it’s really convenient to have a central location and to be able to send packages out.

My business is mobile so I just need a professional address. I googled online for a virtual office and the Davinci Virtual's building at North Orange Ave. is pretty close to my fire station which is my other job so I used them. I'm still kind of a startup and so I haven’t really seen a huge difference in having that address yet. But so far, I use the box and it’s going pretty good. If somebody’s mailing me something, I have them mail it to my boss most of the time. I do legal consulting and if I needed to use the office, it is really nice. But I haven’t had to yet because most people that hire me are attorneys and they want me at their office. But Davinci's pretty user-friendly and their customer service have all been very nice.

Davinci Virtual was set up to make us look more like we were further along as a company than we were. The only feature we use is the live answering, where Davinci acts like we’ve got a secretary sitting there and forwarding the call to us, which is all we need it for right now. Prior to Davinci, we just used ourselves, but we set up Davinci ‘cause we thought one of our clients would be calling more but they just call our cell phone number rather than going through the operator. The few times that we’ve needed it though, it worked. I also called and checked on it a few times to see if it’s still working. It’s been what we needed and hopefully, we'll be using Davinci more as we grow more.

I needed a virtual address and Davinci Virtual was the cheapest option in Hawaii. Their reps forwarded the mail and the experience has been generally fine.

I have an online business and I needed an address for licensing and documents. I heard about Davinci Virtual from a friend and so I got a virtual office from them. Every interaction I had with the customer service team at Davinci was pleasant. Everybody was professional and answered most of my questions. Furthermore, if I decided to cancel tomorrow, I can. It's month to month instead of a whole year contract. Overall, Davinci is good at what it does and has good customer service. I would recommend them to a friend.

I was looking online for virtual offices and came across Davinci Virtual as an option because of the location. My business mail and packages go there. They have a professional setup that uses non-traditional businesses to get into business. They are always professional and helpful when I go there to get my packages. And it's still the same through email. They are personable and have great customer service.

We were using Regus before but we decided to change over to a Davinci system because of the location we were looking at for the office. We use their auto receptionist feature the most. However, the compliance requirements to get set up is a lot more difficult than it was with other companies. It took a lot longer than I wanted to, but we got the feedback from their team and now that we're set up, it's fine.

I have a home office so I needed a business address that was not my home office address. I talked to the Davinci team a few times and they were nice enough. They dropped the call a couple of times so they asked me to fill something out that I had already filled out. But after that was taken care of, all was well.

I had prior experience with Davinci Virtual with one of my other companies so I used them again for a brand new venture. We use their system for people who are interested in volunteering, donating to any of the causes that the America First Foundation runs and use it to take in calls when we're unable to do it. Davinci sends us messages of those phone calls and we're able to communicate with the donors. Their reps were very informative, helpful and attentive to what we were looking for. They answered all of our questions so we were very comfortable going with them.

I researched online and compared various services that offered the same thing, and then I interviewed Davinci Virtual and felt like they were the best fit for our new organization. Then they set it up right away. And we've been using their phone system for inbound calling and the auto-receptionist feature where they can route calls sequentially to 21 of us in the organization. Overall, they have great customer service and ease of setup.

Talking with the representative Rihanna at Davinci Virtual is pretty smooth and she was very helpful. The person who’s processing my virtual office will know immediately what to do after making an agreement with her. They always get it together on time even when I give them very hard deadlines. I like the company because everyone is willing to help, courteous and very polite when they answer the phone.

Davinci Virtual came up when I searched online for a place that has an inexpensive virtual office. They had one for 50 bucks and it was right around what I was looking to rent for price-wise so I contacted them. The initial conversation I had with them was very good and haven’t had any reason to speak to anyone since then because everything has been fine. It is good that they keep their promises. The guy that I talked to did everything he said he was going to do to get it and he did it at the time time he said he would. I use their virtual office service now. They send periodically an email to see how things are going as well as promotions they're having. Overall, my experience with them is sufficient and effective.

I had used Regus and their fees were too much. So, I did an online search for virtual offices in my area and Davinci was offering a special at the time for a couple of free months. Furthermore, their pricing and services were what I needed. I didn't need anything other than an address and they were one of the few who offered that at a good price. And so, I decided to get in contact with them.

I searched for a virtual office space and Davinci had one office pretty close to where I wanted the virtual address to be so I chose them. But the business didn’t actually get off the ground, so I didn’t really use the service so much except for the mailing address. The rep that I worked with, Heather, was very courteous, friendly and eager to help, but it was also a bit overwhelming. She would contact me two or three times a week to get the paperwork done and I had told her I needed another week to do it and she still kept in contact with me twice a week. So, it got a little pushy, but it was fine. It wasn’t overly negative and would prefer that than the opposite. I just didn’t have the time and I felt bad not being able to get it all done in time. But if I had another business or if the business got off the ground, I would have stayed with them.

We've always had standalone offices, but we travel a lot when we do more public relations in other countries, so having a physical office really didn’t serve any purpose. So I searched for a virtual office and Davinci was the first one that seemed reputable since the rest of the companies were all over the place. So, I use Davinci more as an office. I don’t have to talk to the people at Davinci on a regular basis, but when I did, it was a very pleasant, laid-back and cut and dry experience. It's almost like a seamless operation for me, so it works out.

I needed to have a business location for my mail to be delivered to. I didn’t want to have my home address as my business address. I called a company and I didn’t speak to someone directly. They were transferring me and I was in a rush. Then I called Davinci and the one I spoke to was quick to answer. She was extremely smart and helpful and it seemed like a perfect fit. The set up and training went super smooth and very efficient. I use the virtual office and the mail. And the person who picks up my mail once a week from them said that they’re extremely pleasant and that it’s a pleasure to go in there. All in all, I’m happy with my experience.

I contacted Davinci when I needed their product. Their team was very cordial and professional, and were very clear and never bothersome. Since getting a Davinci system, we've been using it for all client works. And we use the address and my office features the most. So far, it's working out well and overall, it's been a quick and efficient experience with Davinci.

We needed an answering service. Davinci Virtual was the first one up when I Googled it, and they look like it was very simple. It was a great experience. I owe them a phone call because the owner of our company has gotten a little squirrelly and decided to cancel the way we pay certain things. We went into default and then they cancelled, but it's not their fault, it’s ours. They do a great job. We use the answering service where they transfer calls. It legitimized our startup. It’s very simple and fast, and they were very responsive.

We use Davinci's virtual receptionist. We reply to customers by taking in phone calls and half of it is automated. We make sure that we contact Davinci's team for things like email. We had a key account manager and one of their people is calling us regularly because the email update is supposed to be receiving the most quality program.

I use Davinci Virtual for my virtual office and I use it just for the address. I decided to contact them because of their location and the fees. We had no issues but I ask for basically value for money. I'm paying $200 for just some address.

I needed a virtual office space and I heard about Davinci through a mutual friend. I don't use it that much but its good to have for my address for my business. I use it for inbound sales calls and it's made things more convenient. The price is okay, but I can always use a better one. Overall, the experience has been great.

I found Davinci through a Google search and just pulled the trigger. We only use the address as a virtual office for the mail forwarding feature. And so far, everything is good.

We use Davinci Virtual as an address for our virtual office and as a temporary work space for other staff who’s visiting from out of town. It helps that we’re able to market ourselves as a more local firm which is true, but without putting in the investment of setting up a full time dedicated space. We’re still new to the space but as far as my experience goes, so far it's pretty good and there’s no reason not to recommend them.

We were looking into Regus but the expense was too high so we switched to Davinci. We use the virtual office for where we can get that LLC in our permits. We changed the mailing address for Yaseem’s house. Everything was perfect. It’s the cheaper route to go and I like them a lot. I'm the one that help build Yaseem’s business for him but I have a business of my own, too. I’m their documenting agent and I have a contract with him. I’m paying $150 for a virtual office in LA because I need a DOT license and you need an office in the city to get one. So I’m looking for a Los Angeles City office and if Davinci can find one, I need it in the city of Wilmington-Carson area. It's a lower part by the harbor area.

I was looking for a virtual address and Davinci offered it so I got it. I'm satisfied with them. I use the physical mail feature the most.

We were letting go of the person that was answering the phone and we needed somebody to answer our phones, so we contacted Davinci Virtual. Right now, we just use the answering service. The team at Davinci has been really good and I've been happy with them so far. I've actually recommended Davinci to a few other small companies like mine that don't have enough money for a full-time person for phone answering.

We started our business in 2015 and I needed a secretarial service to answer the phone. I was not gonna be able to attend to that. Once we decided to go national, we decided to use Davinci. They provided a number of options for my needs that I think were in sync with one another and that's why I'm currently still doing business with them. We have multiple phone numbers with Davinci that we use for our clients. We also set up masked numbers so that we sell a service where we can actually field most of the phone calls for the client company, in this case, a golf club and those services will focus and center around membership enrollment.

Our experience with Davinci Virtual has been great. We use the mail pick-up feature, and business has been really on top of things. It's very good.

We were looking for a virtual office and discovered DaVinci. We were happy with the initial conversation that we had, and because of their level of professionalism, we decided to go with them. We use their reception feature the most for inbound and outbound calls, and so far, we have been happy with our experience. Since working with DaVinci, our business has had a new professional outlook to it. We feel the ease in many areas especially outgoing calls and that is one of the main reasons we like it.

I like how Davinci Virtual could put my business license there. I enjoy having a place where I can meet clients if I need to and not have to rent a space for so much per month, that instead of paying $500 a month, I just go pay $20 and meet people. It's very professional. I use the mailing system and might use some room rental as well. I would try the phone services too eventually, but right now they're too expensive for me.

Davinci Virtual is perfect. I’m using it as a virtual address and the 800 phone number also, and I love it so much. They are professional and friendly. They are so good, they have the knowledge, and they know what they are doing.

Davinci Virtual has been a place holder for me as I use it for the business address. I haven’t needed it a lot but I’m glad that it’s there. Their reps have also been very helpful. I've been pleased with them.

I'm not in the office all the time and I need to be able to take calls, so I had the virtual reception feature of Davinci Virtual. So far, so good. I'd definitely recommend them.

I did not want to put my home address as a home business. I have a P.O. Box but I did not really want just the post office location. So I use the virtual office part of Davinci Virtual and it is a very nice and convenient location. So far, so good. Everything is working fine and they let me know when I have mail. It's a very good service and I’m happy.

We use Davinci Virtual as a corporate address and for mail forwarding, and it’s awesome. I've done a virtual office through Davinci twice now, both of my last job and at this job, and my most current experience is really great. People are very knowledgeable, very polite, and courteous. The experience with Davinci has been very smooth.

It's great being able to have a facility that I can use for a board meeting where I'm not paying for my own office place. Some of my other places cost me $12,000 a month. And having an office space in Bethesda for $100 a month is great. I'd recommend Davinci.

We went with the Davinci system mainly because of the receptionist services. They're our back-up secretaries and, whenever we're not able to get to the phones during office hours, we have a live voice answering the calls. So far, they've been great. Everything has been good. They're very responsive whenever we make any changes to our instructions or I need anything modified. It doesn't take them very long to respond back.

We're using the virtual receptionist part of the call services of Davinci right now. We chose to go that route because it was a better fit for our business. We've had some little hiccups here and there with call quality and some of the things that we signed up for that I came to find out were extras, but nothing too major to sit there and moan and groan about. They've been booking. They're missing out on one thing that we were asking for, but I haven't even bothered to double check or triple check. For what they've been doing so far, they've been great.

I have a business that I sell online but I can't get the account if I have a residence address. I need to have a commercial address. I did a Google search and found Davinci and my experience with them has been pretty good.

I heard about Davinci through a lawyer when I created my business and I'm satisfied with their service. I go there, get my mail and I haven't had any problems.

The company reached out to me personally after I left this review and resolved the situation to my satisfaction. They have a disconnect between the nice staff and the very aggressive emails they send out one day after a payment is due. I do feel heard and will upgrade my rating from a 1 to a 4 star.

My experience with Davinci has been good. One of their partners handles my virtual office in Florida. I'm using RingCentral with my phone system so I use the Davinci Virtual as a mail drop. They've delivered the mail a couple of times and any questions that I've had were answered right away.

I got Davinci Virtual system and it helps out in another location especially for the mail and the contracts drop off. I have had their system for three months and they delivered which is good. I'll recommend them to everybody.

I searched Davinci Virtual online. I got both the auto-receptionist and free calling features of their system, and so far my experience with them has been great.

I'm using Davinci Virtual's live receptionist system in the office. Their customer service has been great when I've had to call them for assistance. My issue got resolved pretty quickly and there was no need to follow up. I'm a happy client and I intend to be with them for a while. They're reliable and flexible.

I was looking for a virtual office and an answering service and decided to go with Davinci. The people I've dealt with seemed fine and they were always very knowledgeable and courteous.

Davinci Virtual had a pretty good answering service and service value. We've used their virtual offices and conference rooms, and live answering service. Their people have been very responsive and informative. It's nice to have the business address and the phone number on one bill. Everything has been pretty pleasant, and we haven't had any issues so far.

Davinci was referred to me by my attorney friend. I needed a virtual office and they offered it, so I gave them a call. I use my Davinci system for receptionist calls. I would continue to use their service until I need it. They're very responsive and so far I'm satisfied. But one time I needed to pick up my mail from my virtual office location and I was told that they're open until 6:00 but when I got there they actually closed at 5:00 p.m. So, I was not happy at that time where I traveled half an hour to the office and couldn't pick up my mail. However they were courteous enough where they Fedex'd the mail to me right away. So I got it in two days and they waived the shipping fee. I think maybe it's better for them to update the office hours online correctly to avoid the same thing happening again.

I needed a virtual receptionist to make sure that I can get those messages from phone calls while I was working at a client site. We use it for customer service calls since they do have some FAQs that they answer for me. So I've provided them responses to scripted questions. They also connect me with folks that call me on my business line. I use it to relay the messages that any customer client has called me into. Their customer service has been good. It's a helpful service for a small business owner like myself and I think they're pleasant to work with.

We use the DaVinci system for inbound and outbound calls, and the virtual receptionists that answer phones and direct calls where they need to go. It's an easier way to do things. Their customer service has been good. Any time I had an issue, they were able to fix it. At one point, I had a problem that took me a couple of times to call back and get right, but they were all super nice. So far, it's been good.

I use Davinci Virtual for inbound calls. Everybody there has been polite and professional. They’ve had some changes where some components stopped working, but it got addressed and fixed. I've been with them for five years now, however, I have been thinking about reevaluating my contract. When I signed up I like that it was all females receptionists. Now, they have males. Also, the pricing at the time was a lot more attractive and now it’s gone up continuously. They’ve changed some of the stuff so they’re managing their business the way they do. I just don’t know if it’s the same kind of fit and I haven’t gotten back up the market. But I like the system and that nobody had a dialect. Overall, I’ve been satisfied.

I have been paying Davinci Virtual for months, but I never use them and they never follow up with me to see what's happening, or if they can do a better service. When I signed up, I paid them to make and receive calls. Four months later, they told me I needed to upgrade my packages, but they do not allow me to pay for 15 days. I was going to set up on Dec. 15, but I need to pay the whole month before using it, and I can't. Also, I need to call them to upgrade my packages as I can't do so online, and it's very complicated. I'm going to call them today and cancel.

We have our own service but needed to make a change, and Davinci Virtual is simply an opportunity to have our phone answered by somebody somewhat professional-sounding rather than having it go to a voicemail. They were a bit better, but they were also significantly more expensive. They offered more services, most of which we really didn’t need.

It's been great with Davinci Virtual. In fact I have recommended them. They have streamlined my business so that I'm not busy taking calls. It has always been very positive talking to their team members. They've been very helpful.

I started a small business, and was answering phones myself. But I got too busy and couldn't do that constantly all day so I needed someone to answer calls on a professional level. So I've had the Davinci team for a year and a half now and I’ve only had one small issue with them. Last week someone called me and left a voicemail message, and I was waiting for their call. I guess Davinci never answered the phone. But my business has improved. Having the secretary really helped me a lot. As far as professionalism goes, I seem bigger than I actually am, by having a “secretary” to answer the phones.

When I entered into this company, the Davinci Virtual system was already in place. It was the first business phone system used by this company. Before using Davinci, they did everything internally. I like them better now than I did a few months ago. There was a couple of staff there that was not what we were hoping for - how they answered the phone and switched lines before you were even done talking. But right now, it’s gotten a lot better. So it represents our company well. It's absolutely a great service. We appreciate all that they do.

Davinci Virtual has a good SEO presence and had an interesting offer in terms of virtual assistance. I have two startups from them. One is a live receptionist and the other is the automated one. For the type of calling, the system is used mostly for inbound calls. The people over at Davinci have been very helpful, prompt in their response and constructive when given any criticism, and immediately they resolved any issue. So, I've been pleased. I just think that they could turn around and monitor more client usage and suggest what’s best for the client even if it’s not to their benefit like by saying to their clients “you're overpaying for something”, or “this could be a better plan for you because you don't use this specific service as much”, or “We've noticed you using this. How about if we cater for your business needs.”

I was looking for a space and when I started this start-up about six years ago, I needed a phone number. I could not use my own personal number. I needed an address and I heard about virtual office and found Davinci Virtual. They were very nice with me and I had a good relationship with them. I moved my address from New York to Los Angeles, and everybody was very helpful. We use it for phone calls, which are forwarded and a few emails. Once in a while, there is an envelope forwarded to an initial address and we never had a problem. I'm not a big user but for the little need that I have, it has been very helpful.

We have the Davinci system for our office use and we mostly use the lead overflow feature. They monitor our 1-800 numbers and when all of us are on the phone, it overflows to Davinci and able to get the person's name, telephone number, email address and their requirements. Their team was great. They are able to do everything that we request in a very short time period. I love working with them.

Davinci Virtual basically picks up my phone calls and then transfer it to me, or send me an email with the name and phone number of whoever called in. However, I would like to see them come up with a more individualized program wherein it’s more like a real secretary, not just answering a lot of different calls, at whatever cost because a lot of people had figured out that it’s a virtual office. I would prefer they didn’t know that. I had a guy who started working on the team, and the system answers as Cindy, and he would answer the phone as Cindy and he’s a guy which is weird. Nevertheless, I talk to their rep every day and they’ve been professional.

I have a software company called Triage Tech that has a great platform for companies like Davinci. I've tried to show it to them and they won't break their barriers down. Our executive team said we're on a quest to find another Davinci and if we can, that's what we'll do. We like people to do business or at least entertain business when we've been customers for eight years. We like that they answer the phone live, but they mess our name up constantly.

The reps at Davinci Virtual have been very responsive when we have to call them about a conference room, phone, mail or things of that nature. They also had nice spaces. It was a very simple and easy experience.

I contacted a couple of different providers and settled in on Davinci as the one I wanted to deal with. I use the answering service wherein their company will type up and send the messages to people that call in. Their folks have great phone presence. Most of the time, people who call think their folks are part of our team which is very nice though every now and then somebody says "I talked to your answering machine."

I've only been so-so happy with Davinci. I wanted a live service to answer my phones when I down-sized. With the staff that they have answering my phone line, my clients sometimes feel like they're getting grilled, no matter how many times I tell them not to do so. They don't keep the same staff, so what ends up happening is there is always someone different answering the phone. Even though I have provided a client list, they don't seem to check it. A customer that I’ve had for 15 years will say she knows who I am, and the staff will be asking for the first name, last name, company name and why my customer is calling. Some of my clients find it wasteful and it's not working out great. We're probably going to go over to the automated system. Overall I'm not completely dissatisfied but I'm not satisfied either.

We use the system for office use, mostly for the auto receptionist feature. The customer service that we have received has been great. Davinci has improved our business.

I have been with LightStyle for four years and we were already established with Davinci when I came on board. The initial was a referral from our good friends and clients that had heard about Davinci's services and they told us to check into them. Right now, we mostly utilize the virtual office setup with all the calls – the unlimited calls to there and the referral back to us as needed. Davinci has been very helpful, especially with us at the beginning stages of being such a small company and not having the bandwidth to handle all the incoming calls. They have the reception service and everything. They’ve always been very professional in their dealings with all of our clients and we appreciate that. We haven’t really utilized any of the in-office or in-suite things available to us, though. But our experience has been really great.

Davinci Virtual has helped in keeping our business afloat. We mostly use their call service. When somebody calls in to our virtual company, they just take a message and if we don't answer they pass the message on.

My company subscribed to Davinci Virtual for my virtual office needs in CA, it turned out to be a mistake. While taking orders they seem to be well groomed, professional like a good firm. They had an intermediator who assured me that it was a good service. Once my work got over in a couple of months and I asked them for cancelling my subscription since work was done, they told me that the contract was of six months. I was never informed earlier about it being a 6-month contract. On top of that, reaching out to them became a real problem and responses got slowed down. Very unethical and unprofessional company. PLEASE AVOID!!

Davinci Virtual was the perfect solution for our charity since we travel so much when we're out of the country or granting wishes. It just makes everything so much easier. We mostly use the receiving mail, secretarial service, voice mail, and answering service features of the system. We used them primarily for our customer assistance. Since we started working with Davinci, our business has extremely improved. It allows us to get messages and calls when we're not in the country. Also, their team members are very very professional and nice, especially Courtney, who is incredible.

Everybody at Davinci Virtual that I’ve dealt with has been pleasant and helpful. I work for a company that hired me to manage their office although I wasn’t free to move to Chicago to do so. So I said, “Here’s a creative solution. I would give you a virtual office and that way, I could still do the work but from Wisconsin.” We use the call answering and the mail forwarding. It's for office use and some customer outreach.

Davinci Virtual's website looked like they were pretty organized and they said there that they had a team of people that are focused on your account so I thought that was a plus. They're answering the phone calls for us and taking messages but they're not doing outbound calling. They also documented some of the calls for our reach outs and they're not business critical but they free up a little bit of time. However, it seems that they're operating a bit differently than I expected. I had to tell them a couple of times to make sure that they ask the name of the company that's calling. I would expect them there to be good for people that once they've started working for us they would be trained and would know what to do. But the reality is they have a lot of turnover, so they have to retrain the people who are coming in and teach them the new things that we already told people to use again.

Davinci has worked with my business for many years, and I now consider them a trusted business partner. They do what they promise, professionally and accurately. The Davinci team is uniformly courteous and helpful. My experience with them has been positive all round -- five stars!

We have a Davinci Virtual and we use the receptionist feature of the system for calls that come in the office. I have so many interactions with them for five years and they were always pleasant to deal with.

Davinci Virtual provides the answering service for our office via its auto receptionist feature. We use it for inbound calls. It's a work in progress that's improving slowly.

My previous provider didn't have as many options as Davinci. It seemed to be the right fit, and I found their customer service excellent. They've been a pleasure to deal with across the board.

We've been with Davinci Virtual for five years. We have a really good working relationship with them and add features a lot from them. We're very happy with them.

Davinci Virtual is the service my brother used when I launched my company over here and I was launching a franchise for him at the time. I already had experience with them to know that they were a good company and provided good service. They're very nice, courteous and knowledgeable but it's hard sometimes to get communication to everybody on their team and that can be an issue when one person will get the message but the other people won't. They do a very professional job when they answer the phone and customers even comment on it sometimes.

I use the Davinci system for inbound calls and taking care of basic FAQs. I mostly use the feature of having the receptionist primarily answer the phones and patch calls through. Their customer service is 100% knowledgeable. There are challenges with the level of technical training and the updates that go on. They're managing for multiple teams, so sometimes we update the call flow and those changes aren't initiated right away. But as a whole, it's a good operation. One thing they need to improve is their telephone technical. I have a technical issue when calls are forwarded through a number and it causes a delay in the conversation. So, we're walking all over each other sometimes when calls are patched through with a customer. As a recommendation for a new person coming on, they should make sure that their call flow and what they need is incredibly specific and user-friendly. Overall, I'm very satisfied.

A client of mine was using Davinci Virtual for their reception service and it's exactly what my company needed. We're thrilled with their services. They offer with training and they've been working wonderfully for us. Right now, they are a big part of our operations. I'm a real estate broker and property manager and their main responsibility is to dispatch and call maintenance people when tenants call with maintenance issues. Additionally, I used to be a government man and I'm chair of a variety of municipal organizations. They receive those calls as well and they know how to dispatch them.