Davinci VirtualConsumerAffairs Accredited Brand
Davinci Virtual Office Solutions provides virtual office services to help small businesses maintain a global presence on a local budget. Along with local or toll-free phone and fax numbers, live receptionist services and live Web chat, Davinci also offers prime business addresses, at over 1200 locations worldwide, administrative services and much more.
Purchase your Virtual Office Address, Live Receptionist Service and Web Chat Service online - anytime.
We went with the Davinci system mainly because of the receptionist services. They're our back-up secretaries and, whenever we're not able to get to the phones during office hours, we have a live voice answering the calls. So far, they've been great. Everything has been good. They're very responsive whenever we make any changes to our instructions or I need anything modified. It doesn't take them very long to respond back.
Our boss had Davinci temporarily since we didn't have a big office then. When our office got bigger, he was the one that recommended to keep Davinci on board. I'm the main go-to person, and the team at Davinci call me all the time to ask me questions if they have somebody on the phone that they're not sure who to route the call to, and that's a good thing.
Thank you for sharing your experience! We love that we are able to assist with your business, even as you grow. We are excited to work with you more moving forward!
We're using the virtual receptionist part of the call services of Davinci right now. We chose to go that route because it was a better fit for our business. We've had some little hiccups here and there with call quality and some of the things that we signed up for that I came to find out were extras, but nothing too major to sit there and moan and groan about. They've been booking. They're missing out on one thing that we were asking for, but I haven't even bothered to double check or triple check. For what they've been doing so far, they've been great.
My interactions with the reps have always been very good and pleasant. Melissa, specifically, has been great, and Wendy has been super awesome. I've spoken to Samuel a few times and he's been awesome as well. I would definitely suggest Davinci to someone. However, I would make sure that they're aware of the pricing and increases, and how they manage with such good work when it comes down to their business.
Thank you for providing such valuable feedback! It's great to hear that we are able to assist with your business needs. We are always happy to make adjustments to your call flow if things aren't being handled the way you'd like. You can reach our customer service department at 877-693-2846 if there is ever anything we can assist you with to make the service even better!
Working with Davinci has improved and helped my business a lot. We are using them for phone answering services. It took away off my shoulders the last couple answering services that I had. One was actually an in person in an office situation and they just never worked out right as they weren't answering the calls right and weren't getting messages to me. Davinci’s representatives are very polite and professional, too. Davinci was more professional in the way that they handle their business as opposed to a different comparable service. If a friend is looking for services, I’d tell him to hire them.
The experience with Davinci Virtual has been great so far. I’m doing an educational course right now, and they referred me to Davinci Virtual to set up my business as I needed an office space for my business so I can have a correct setup and get business from Davinci to a couple of my guests. I have mail forwarding on there right now. As far as the calling, I’m fine with it since I already have service set up for that. Davinci Virtual would improve my business. I told other people that they're good and better than others. I like their service much more. Anything that I needed to know or if I had any issues, they were there. They answered me and took care of everything. As far as my payments, everything went through fine.
I’ve been using Davinci Virtual for about six months now and they have helped our business by giving addresses that we need. So far, the experience has been good and easy. Davinci Virtual is easy to set up and to work with.
Davinci Virtual had a location in the area we were looking for. Everyone in their team has been very friendly. Their service has been fantastic too. We mostly used them for the address and mailing. They have given us a location without having brick and mortar so they've saved us money. We're very happy with Davinci and I would highly recommend them.
I have a Davinci Virtual system and I like that I don't have to answer my calls. Also, their team has been very responsive.
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On certain times of the day, our other answering service would take about two minutes and it was causing complaints. Davinci Virtual was referred by a client and we signed up for a month. We tested them thoroughly at different times of the day where we know our peaks are and they were picking up in 15 seconds. That was the benefit to us. They do what they're supposed to do. Two weeks ago, right around the holiday, we transferred the phone because we were off and then we had an auto dialer that made 53 calls in about 20 minutes. The number was blocked and then Davinci was called to be informed but they had already blocked the number. They were proactive and that was impressive considering Davinci is paid by the minute.
Davinci Virtual provided me with a steady address so I can have my business transactions and mailing done through there. If needed, I can go there too and rent a meeting room. I have talked with their rep and when I was setting up, she suggested that I have mail forwarding set up too so that I don't have to drive there to pick up our mail, which we did. Recently, they contacted me about adding a phone and fax line connected with them but I already have that. I only got the basic service, which is a virtual office, and it's affordable right now. I'm a sole proprietor business and not a big company so it feels right where it needs to be.
When we needed a local address, I found Davinci Virtual on a Google search. I needed a receiving address, just using the mailing address and without using the virtual office, so Davinci Virtual is a virtual mailbox we use in Italy. And their cost for the service is competitive.
Company reached out to me & corrected all issues. Thank you
I looked into getting a virtual office & mailing address for my business. I checked out several companies & ended up going with Davinci. What I didn't realize is that the mailing address they give you, is shared with everyone at that location. I was under the impression based off their website that I would be getting my own mailing address, not one that is shared with hundreds of people/businesses. I have been unable to use this virtual office/mailing address because of that. No services have been rendered, but they are not letting me cancel out of the 6 mos contract. I paid a $150 setup fee, but have never once been able to use their services. I wasn't even asking for the $150 back, just asked them to cancel the account, but they keep saying no. So now I'm stuck with a service I can't even use. The problem I have with it, is that they NEVER ONCE stated it was a shared mailing address. DO NOT USE DAVINCI. I'm going to be going to Regus.
Thank you for sharing your feedback! I am so sorry to hear about the issues you've had with your account. I have been trying to reach you directly so that I can ensure this is resolved in a satisfactory way, however I have not been able to get a hold of you. If you could please give me a call at 877-693-2846, I am happy to assist further.Thank you,
Summer Hoggard - Customer Care Manager
I started my business earlier this year and I was using my home address for business. I needed a business address, but from what I'm doing right now, it's not necessary for me to go and rent a commercial space. So, I use Davinci Virtual for the mailing address and for validity. Davinci Virtual is serving its purpose and everything is fine. And I'm going to need to use their facility for meetings possibly in May or June.
I was using my residence as my office address but I didn't want that to be the case anymore, especially after I moved. I looked for a virtual office for my business, went to Google, saw Davinci, and tried them out. So far, Davinci is a good virtual office for business. No one's going to know it's not an office until they get there. And it's professional. Now, all my business mail goes to one place. Another thing was that, I had an issue when I first signed on and one of the managers got on the phone. The process usually takes 48 hours but she said she would make sure it got done that same day.
I've used other virtual office companies in the past and Davinci Virtual is better. With the last company I had, there was either no communication or there was too much communication and I seem to always get bombarded. But communication with Davinci is right in the middle, which is perfect, and I enjoy them. I use their service for the address I needed in the state as well as for mailing. Their representatives are fantastic and do not pressure me. They are a great business all-around.
I utilize Davinci Virtual's live answering and call announcing feature almost exclusively. Their pricing is slightly better than others. Also, what I really need is a live operator and someone to call me and announce the call. We have a really busy time in September, which we needed some help with and I didn't want people to go to voicemail automatically.
So far, they worked as advertised and all the operators are fantastic. There were a couple that seemed to mispronounce the business name initially. But they corrected it. The only thing that would be a criticism is that when my client's call is forwarded, there's a delay between the speakers so, we end up talking over each other. Still, I'm glad I used Davinci. I don't know if we're going to have a need to keep using them. But if we do, we would use them over anybody else.
Davinci Virtual seemed the easiest and most convenient for me. We needed a virtual office in Atlanta to do billing out of and that’s what we’re using them for. The reps have all been great. But I have told them that I don’t need any of the phone services and I still continue to get emails about that and an occasional call. But that’s okay. So far everything's been great. We use their mail forwarding service and that’s working out great. I would recommend Davinci for sure.
We use Davinci Virtual mainly to have some type of representation for our business. There’s always a chance to have an office without having to be there and pay so much for it. Davinci gave us the option to if we ever need to have someone there and that’s also a really good thing. Their reps were great and very good on following up on everything. I love the online virtual notary thing that they have and they made it possible very quickly. It was a pretty fast-paced transaction and they made it easy. I didn’t have to be there to do anything. Everything was done on the phone so that was great.
I’m based in San Francisco and I do some business in South Carolina. I have used Davinci Virtual for a physical address in South Carolina, but the pricing for their service is a little higher than what I got elsewhere down the road. For the service it’s priced a little too high. But so far working with them has been great.
Thank you for the feedback! I am glad it's working out well for you. Feel free to let us know if there is anything additional we can assist you with.
I first contacted Davinci Virtual when I was looking for a virtual setup and that went very well. We did some notary on the web which was very fast. Then, I have been interacting with the front desk girl with the address and she'll mail stuff. I use just the address and so far, so good. They're working out just fine. Plus, the quality compared to the price is pretty reasonable. I had a very good experience with this company. The only thing that might improve is if there's any mail that comes in, they could maybe send an email where I can see that I received mail actually.
I was starting my own company and I was looking for some virtual office spaces, and I saw through Google that Davinci Virtual had good feedback from former and current customers. I ended up using them as a mailing address for my LLC. The people at Davinci were all very helpful. One representative, in particular, stayed on the phone with me for a while when I was first thinking about using one of the office spaces. She made sure that I found my point of contact at the location. It was extremely helpful and was above and beyond what was really necessary. The only thing is I get a lot of marketing emails and newsletters from them and it doesn’t bother me too much, but it's a bit of a pain to go through all of them and get through the stuff I need. But all in all, my experience with Davinci was very positive.
We needed an address location where we can use the mailbox. We looked at Davinci Virtual's website thoroughly and it seemed like they're the service that we need. The Davinci team has been good in updating and we receive a lot of messages and emails advertising their services. Our business somewhat improved with their service and our experience has been excellent.
Getting the services from Davinci on board was a seamless process and I didn’t have any problems registering the online notary. I've gotten the address and I’m using it for my website, and the look and feel of the website and the addresses are very professional. My nonprofit business has literally just started but once I relocate to the area and it starts becoming more active, I’ll do mail forwarding. Davinci has a vast array of services that could be utilized in the future. So far, so good and I look forward to working with Davinci Virtual.
I've got a small company and I don't have a need for a brick and mortar store at this time. But I need a business license and the city I live in will not give one to a company with a residential address. So I contacted Davinci Virtual, got their system for the address and my bill goes right to my charged card via a monthly auto withdraw. It was a relatively painless experience getting set up with them and now, I'm going to get a business license.
Davinci Virtual has locations everywhere, so it’s a one-stop shop, and I find it convenient. I’m a broker and I use them because I can have multiple locations in Texas without having high office rent. I’ve been signed up with them for a long time and I also got people on the referral program. I am happy with Davinci and I would recommend them.
I contacted the company by phone and they did the right thing. Given my fairly new business relationship they extended my current pricing until summer 2018. I'm Ok for now. Thank you.
Three incidents, straight out lying in writing, changing options and now bait and switch of prices. 1st incident, they omitted to disclose additional fees (for 2nd signer) and surprised me after signing in, I let it slide (I have e-mail). 2. Misinformed and lied to me about specific suite # (I have e-mail in writing). 3. Now about only five months into it, they raised 25% from $60 to $75/month (this one perhaps they can and it might be in contract) However, still unethical to work like this and increase right out of the gates.
We appreciate the feedback and have addressed these issues internally! We were able to reach out to the client and resolve his concerns and look forward to working with him more moving forward.
I'm looking to pull an established business from the U.K. over to the US and we use Davinci Virtual to have an office address with a telephone number that we could put on the website until we establish a US entity in its own right. I've had a good, professional experience with them and I'm really happy so far. I once phoned them to check for mail and they told me exactly what I needed to do to collect mail.
The Davinci Virtual is a backup address for us in case something happens so we're not using it as much as it's intended. Everything's fine with it except the delay on response once in a while. When we were setting everything up, the Davinci Virtual team was helpful.
We were looking for a flexible temporary office space and found Davinci online. It looked like a good network based on the available options in the area. We use one conferencing down in Baltimore recently so the flexible space has been very good. And, we use the conference room availability scheduling the most. I had interactions with their reps when scheduling conference rooms and the experience has been very good. They were very responsive.
Mark thank you so much for sharing your feedback! We are happy to hear that the services have been working so well.
I'm a management consultant and I help European companies enter the US market. I don’t have a physical office in my firm and having Davinci certainly made my appearance a lot stronger now that I have a Chicago location versus previously when I had an Iowa one. So in terms of that, everything has been worth the dollar with Davinci. I’ve had email interaction with customer service and everything has worked out well. I haven’t really used any of the services yet, I just pay the bill and use the address. But so far, I'm satisfied.
I'm an independent contractor that needed a virtual office. So, I went online and I liked the area of Davinci Virtual and I can get my mail there too, as compared to my previous provider which was out of town. I just started my business and I'm still building it so their mailing feature is all I use right now. When my business starts flourishing then I can use more features and more areas of the company. My experience with them was good.
Davinci Virtual's website is clearer and more understandable than other providers. I also like their name. Once I instructed them to get a letter and send a scanned copy to me and they did it on time and I was very satisfied. My experience with them was very good and I am very satisfied.
My business is all over the place and it's nice to have a physical location without the high rent. I use Davinci's virtual offices and they've been good so far.