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Alliance Virtual Offices Reviews

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About Alliance Virtual Offices

Alliance Virtual Offices offers an alternative to traditional commercial leasing. For a monthly payment, you have access to a professionally managed workspace and office services. These include live receptionists, phone services, meeting rooms and mail acceptance. The company has two monthly package tiers, and services are customizable. Initial terms are six or 12 months.

Visit www.alliancevirtualoffices.com
Pros
  • Transparent pricing
  • Low starting costs
  • Available nationwide
  • Customizable
Cons
  • Six- to 12-month terms to start
  • 10-pound package limit
  • Add-ons can be pricey
  • Setup fee

Alliance Virtual Offices Reviews

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    1 featured review
    How do I know I can trust these reviews about Alliance Virtual Offices?
    • 4,971,908 reviews on ConsumerAffairs are verified.
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    Page 4 Reviews 225 - 375
    Verified purchase

    Reviewed Nov. 21, 2024

    The setup was good, and I like Alliance a lot. It's great. They always get my packages and I come through and get them. They're always nice to me, including the lady at the desk.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 20, 2024

    I needed a registered address and I chose Alliance Virtual because they popped up on Google first. I also liked how their site was displayed. There are other sites out there that try to do a better job, but simplicity goes a long way. I had an initial call with someone for about half an hour to go over things, which was very helpful, and the setup was very easy. The only challenge I had was I accidentally purchased two offices at the same time, but that ended up getting resolved and I got the money back as credit.

    Alliance Virtual is the best. I made a request to see if there's anything in my mailbox and in less than 48 hours, I got a response. However, they could offer weekend or after 6:00 visits. Other than launching a startup, I work full-time and my work hours are 9 AM to 6 PM, Monday to Friday. If there's mail that comes in, they offer the option to ship it over to my house for an additional fee. Still, I'd like to check out the office building one day. I currently don't have that option because visits are only during business hours, Monday to Friday.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed Nov. 20, 2024

    Getting setup with Alliance was a good process. They've been helpful.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 20, 2024

    Their service has been excellent so far. I have their office availability for conference rooms and their phone line as well. Their cost is reasonable, too. They're also professional. Everyone's been patient. They answered all of my questions.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer Service

    Reviewed Nov. 13, 2024

    I was using my home as a office and was trying to have all my ducks in a row as far as my business so it’d be more legit getting a virtual office. I saw YouTube video where a lady recommended Alliance. She was saying that she uses Alliance and the reason why she likes it. And then she was talking about the virtual office. I figured the way she got it up, she pretty much explained a lot of the things that they had to offer. I was on the road while I was doing the set up and it was pretty easy. If you can do it while I'm driving, it can't get any easier than that. Kate called me last week to explain some things to me. So far, so good.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 13, 2024

    They have great customer service. Their team has been very professional. The set up process was easy too. I would recommend Alliance.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceStaff

    Reviewed Nov. 13, 2024

    Setting up my virtual office with Alliance was very easy. Also, I have my mail sent to me once a month. I also have the answering service for virtual. My experience with their team has been great. The quality of their service is excellent and I'm okay with the cost.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceRates

    Reviewed Nov. 13, 2024

    I just started a new cleaning business. I went to TikTok and I was researching for virtual offices. And most of the people were saying Alliance was the best. The setup process at Alliance was an easy process. I set it up online. Also, they called me. Their price is also affordable.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Nov. 12, 2024

    If you need to set up a virtual office, call Alliance as they could be very efficient in setting that up for you. However, it was not very efficient with the online notary process. The technology part would not work. That could have been my system, so it was time-consuming. Also, the number of emails that I get from them is like spamming. I understand that there's marketing and upselling they wanna do, but it's too much. Other than that, it was fine. If I reached out, somebody would timely respond.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 12, 2024

    Denisse ** did a spectacular job at onboarding me on our call. I feel very supported and am looking forward to being partners with Alliance. I like how Alliance has many options to help businesses grow and offer different options for accommodations such as other virtual offices in other states. They have been very helpful with my questions and have helped offer prompt solutions to any challenges I have had. I am looking forward to a long-term business relationship.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Rates

    Reviewed Nov. 12, 2024

    Alliance Virtual has many options. But based on the rates and the location from my house, it's a 25-minute ride. So I found a location that suits me best and I went with that one. The setup was easy. Everything was very smooth. I'm satisfied with their service so far.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Nov. 12, 2024

    We recently started our business and it was set up under our home address. That was because we were trying to get everything done in a timely fashion. We read about Alliance and the things that they could offer us. Even though it's not a physical building, if we want to hold meetings, they offer that as well. We thought that was beneficial. We like separating our home address from our business address. They answered all of our questions, too. It was a smooth transition into the virtual setup. Everything was good. Their service has been excellent. The little discount they got with the setup is a win. That's a lot because I've looked at others and they're more expensive.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    Durim ** was GREAT! He was very helpful in explaining things and also listening to what I needed and helping me to achieve those extra additions. I am very excited for this new adventure and Durim ** made my time onboarding a very pleasant experience!! I look forward to the walkthrough of the facilities and the many options that have a virtual office offers to my new company!

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 24, 2024

    I left my law firm after 21 years and opened my own. We're virtual, but we wanted people to think we had an office and we needed one location for all our mail to go. We went with Alliance Virtual Offices and the few people who have called and been put through to me by the live receptionist have been pleased. I said, "Was the person polite?” They said, "Yeah." That part is going well.

    Overall, the service is good, except there was a miscommunication on what service I ordered. I ordered a death certificate and I needed it and it was sitting down there. Alliance Virtual mails me stuff once a week, and I was under the impression that I was paying for them to open my mail every day and scan it then email it to me. However, I don't think that's what I have and I'm confused. They told my paralegal, Morgan, that we don't have that service. I can either come and pick up the death certificate, which I'm far from Carmel, or just wait for them to mail it to me.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceRates

    Reviewed Oct. 13, 2024

    Alliance Virtual Offices was referred by a friend or one of my partners. I figured it was fair pricing and wanted to use them.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 13, 2024

    Alliance Virtual Offices is very customer service oriented and straightforward. It's a wonderful building. It's clean. I would be met with a smiling face. It's a professional atmosphere. No gimmicks. They're good and all of their fees are straight up. The cost is very reasonable. I love them. It definitely affected my business in a great, positive way. When I was going through the certification for DNA testing, my instructor gave us a link for Alliance Virtual Offices. I had already had a virtual office, but I wasn't happy with them. A lot of things were going on with them that I thought was weird. So, I looked at other places, and looked at what the instructor gave me. I was, “Now, this is what I need.”

    Since I've been with Alliance, I got all my mail. On top of that, they send an email to let me know, “You have mail here. There's a big package. It's from Quest Diagnostics. You wanna come pick it up? If you don't pick it up, we'll just forward it to you.” Simple stuff. That's what I would expect from all virtual offices. But they would not do any of that. I would have to call in or I would have to go by every day.

    I get my mail and my supplies that I need, because if I don't get them, I can't work. If somebody called me, “I need you to do a urine drug screening at this area,” and I don't have my supplies, I have to tell that person, “I can't do it.” “What do you mean you can't do it?” I would lose out. If somebody told me that they couldn't do it, I wouldn't call them back. Sometimes I would do the DNA test in a conference room. Alliance has those conference rooms available for me. I could go on the online portal and reserve it. Or I could just reserve it with the lady up front.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 11, 2024

    I Googled virtual office space and Alliance’s location is closer to where I live. The setup process was mainly online through email and initially, the responses were right away. But today, I just got a response back from an email that I sent a month ago. Still, the cost has been reasonable and fine so far.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 11, 2024

    Alliance was referred to me when I got my business license back from Inc Authority. I wanted to get a virtual office instead of using my home address as my business address so it wouldn't be attached to where I live. I had a couple of different situations where I had to call and change my address for different reasons and Alliance was very understanding. They did what I asked them to do. I explained to them why I needed to do it like this or like that and they were very helpful with me still getting everything situated and set up the way that I want it to be set up.

    This is my first time doing this and it's not an extremely large amount of money to do it, and it's fine. Some places charge more. Alliance also have some different office spaces too that charge more. I chose something that would be more within my budget to be able to handle it. It's a new business just getting started and just trying to get that revenue starting to come in. So, hopefully, everything works out for me. I'm appreciative and I've had great dealings with Alliance thus far.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed Oct. 11, 2024

    We needed a virtual office because we couldn't keep on using the house as the house office and we didn't want to spend all the money in getting some other office space because we don't actually go into an office. Everything that Alliance Virtual offers is exactly what we needed and getting set up with them was the best thing I ever experienced in my whole life. I'm still thinking about it to this day. I might take a meeting there, but even so, I could just meet people in coffee shops, and I like meeting people in coffee shops better than that. I'm also using the mail service there.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer Service

    Reviewed Oct. 11, 2024

    Alliance will assist you with all your business needs. I'm a new business owner and I came upon them when I was looking online at some virtual addresses of companies that provide that service. Alliance provides all the services that I need and I had a good experience signing up. I will be using all of their service and I like that after a few months they will report your space and do some type of terms of business credit. I also like the environment. The building is nice and clean. And they have a live receptionist to answer the phone.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceRates

    Reviewed Oct. 10, 2024

    My experience with Alliance was good. I liked their pricing and the setup process was easy. I use them for a virtual office and their service has been good, so far.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    Denisse was very friendly and accommodating during our call. She made sure to get the information I needed while on the call and she couldn't have been more helpful. I'm glad she is my point of contact because I know I can count on her and I look forward to doing business with Alliance Virtual Offices.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Oct. 9, 2024

    The meeting with Ms. ** was great! She was very knowledgeable and very friendly. She answered all my questions and was very helpful with making me more acquainted with the portal and the company. She advised me on a few of the other features Alliance Virtual Offices offers that I was not aware of, and will consider for the future. I look forward to my experience with Alliance Virtual Offices.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    PriceStaff

    Reviewed Oct. 4, 2024

    Setting up was easy enough where I'll do it again with another business. I worked with Denise. She was very knowledgeable and easy to work with. It was worth it, being the fact that with the virtual office, I still had access to a physical location if I needed it. That's the part I love the most. I love who Alliance Virtual Offices is partnered with. They were very good. I look forward to partnering with them and Alliance again for my other business.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Online & AppStaffBilling

    Reviewed Oct. 2, 2024

    I created a company and was using my address for the business. I was doing some research online and something popped up on YouTube that said to never do that because you could put yourself at risk. They were saying to use a virtual office instead. They recommended different companies and I did my research. I came across Alliance and it fit my bill. I went on the website and chose the address from their list that was closest to me. They're right next to me so the convenience of being able to go pick up my mail there and do what I have to do with that address is spot-on.

    The longest process was to have a notary validate who I was. Once that was done, the process was completed. The only other thing that took a little time was, since I would not be not using my physical address, they had to make that process work with the post office so that all the letters that are coming to my business that the post office has go to them instead. I had to fill out a form for that. Other than those, the process was smooth. There is an agent there named Samantha. She kept up with me and wanted to know if I had any questions.

    I'm a mobile business. I do deliveries and am always on the road. I don't have a physical location so Alliance's service works in many ways and I love it. When I realized the mistake I made, using their address as my business address was key to me. I like the safety, the convenience of picking up my mail, and being able to rent their offices if I want to have a business meeting. Also, one of the options that they have is to use them as a trade line to build business credits. I'm going to avail of that.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2024

    I paid $60 for my mail to go to a virtual office and not to my house. The setup process and the customer service were good. I had a good talk with the reps. They said whenever I want to have a meeting, they're there. I must call them and make an appointment.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed Oct. 1, 2024

    Good Afternoon! Deni and the entire staff was extremely helpful and even started an account to boost our credit. Office space and location is perfect too. Everything we need under one roof. Thanks again for your support. Keep up the great work and make it a great day! -Jonathan **, CEO and Team Ultra

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2024

    My experience with Denisse was quite pleasant. After my initial set up with Zabdi, Denisse handled the onboarding call, and assisted me with understanding how everything works, and walked me through the process of navigating the home menu. She was patient and took time to answer all of my questions.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2024

    Denisse was very professional, detail-oriented and answered all of my questions efficiently. She made herself readily available to me. She also advised me on how to use my virtual phone. She wasn't my original support representative. The last one had another client to attend to. But, I am glad to be working with her. Denisse is great.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance!

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Sept. 13, 2024

    I found Alliance online and when I called them, the gentleman was very informative and open to what I wanted to get things done. I liked his method of how he provided customer service. He was very professional, flexible and wanted to get done whatever I needed to get done. I was impressed with that and ended up not calling anybody else. The set up was appropriate to how I wanted to do things. He made arrangements for me to do a tour first and see the environment and the location. Then when I went out there, the girl at the office knew what I was there for. She knew what to explain and show. She was very informative as well and answered all my questions. There appeared to be a relationship between the office and Alliance on how they work together to accommodate the customers.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 10, 2024

    Alliance Virtual Offices was exactly as it was advertised. They were the best available. The reps provided information that I'm sure would have been valuable to anybody else. But I'm easy in terms of what my necessity is.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 10, 2024

    My husband has an account with Alliance Virtual. I just opened a cleaning business so I signed up with them too. The process was thorough and easy. I have the mailing services. I'm allowed to use their meeting rooms too. The rep reached out to me. He told me that there was a promotion. I said, “I know. That's one of the reasons why I choose the office where I choose it.” He said, “Okay.” But at that time, I was busy, so I told him, “If anything, you could email me this information.” Which he did and he followed up and made sure everything was okay. If I had any questions, he answered. It was smooth.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed Sept. 9, 2024

    I had a great on boarding session meeting with Denisse. She introduced herself, told me about how we would work together going forward. I found her to be very informative and helpful. She outlined what was included in my plan, as well as offered some other great resources that are available through Alliance.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 29, 2024

    We don't have a spot yet to call ours so we looked towards Alliance. The setup process was very easy and they helped us every step of the way. We're gonna use it for a while.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 29, 2024

    Alliance's cost is reasonable. The setup process was simple. I did it online, and then I got on the phone with someone. They verified my ID, who I am, and the business. They assign me to someone that I can speak to directly.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2024

    Denisse was very prompt, informative, professional. The meeting answered all my questions and I am aware of all the features and services Alliance offers. I also was informed of the customer Portal & how to use some of its features. Enjoyed speaking with Denisse and look forward to visiting the office site where the business is registered.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    PriceStaff

    Reviewed Aug. 28, 2024

    Setting up with Alliance Virtual was simple. The reps are good, and the cost and quality of the service is fine.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2024

    My call with Denisse ** was exceptional. She represented the brand well and was extremely focused on my needs, she is a true professional, very client centric, well versed with onboarding and was very thorough when explaining the various services included with my virtual office package. She also demonstrated excellent communication and organizational skills. Excellent job! Denisse managed to close the loop on various open items I had after signing up with Alliance. At the end of our call, I was extremely excited and truly convinced that I made the right decision to join Alliance Virtual Offices. Dynamic job!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 18, 2024

    I just opened up a business and was trying to have a place so that I can host meetings and also have a legit business address. I like the way that Alliance marketed its products. They also had deals and fair prices as well. I had a great experience with them. It was an easy setup process. Everybody was kind and patient. They thoroughly explained what the process was. As far as right now, it's giving me a legitimate address where the bank is recognizing it.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Jamir,

    Thank you for sharing your experience! We are especially pleased that you found everyone kind and patient and that your address is serving you well with your bank. If you have any more questions or need further assistance, we are always here to help!

    Verified purchase
    StaffBilling

    Reviewed Aug. 18, 2024

    I just started my own law practice and when I did a Google search for a virtual office space near me, Alliance Virtual had some of the best deals and they're close to my house. I did everything online, and it was easy to get the space and make the payment. I rented a conference and meeting room space and I had the live receptionist service. Everybody I've interacted with has been very nice and helpful. Alliance Virtual gives me an opportunity to be flexible on how I work with clients and to have a meeting space when clients wanna meet in person. If you're looking for a virtual office space, they are a good option. They're easy to work with and you can use any of their offices that are close to you and available.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Charlotte,

    Thank you for sharing your experience! It is wonderful to hear that the online setup was easy and that our team provided the support you needed. We are glad that our services, including the conference rooms and live receptionist, are helping you work flexibly with your clients. Your recommendation means a lot to us, and we are here to continue supporting your practice as it grows. If you ever need anything, do not hesitate to reach out!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 17, 2024

    I liked the pricing and the services offered by Alliance. So, I went online, read through what they offered, and I signed up. It was quick and painless. I have a virtual address with them and I have mail forwarding with that one too. I have spoken with their reps a couple of times and they were very helpful. With Alliance, the cost is worth it, plus more, and the service helps.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Tequila,

    Thank you so much for your positive feedback! We are committed to providing value and excellent service to our clients, so it is wonderful to hear that you are happy with your experience. If you ever need further assistance or have any questions, we are always here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2024

    My experience so far with Alliance Virtual Offices has been phenomenal. I recently received a call from a Client Success Rep, whose name is Denisse **, She was friendly, well mannered, took her time to answer all the questions that I had during the onboarding call. She ensured that I got very familiar with the portal and the different services available to me and how those could add to making my business more successful. Overall I am very pleased with the service and will happily recommend other colleagues to use their services.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Axell,

    Thank you so much for sharing your positive experience with us! Ensuring our clients feel well-supported and confident in using our services is a top priority. We’ll be sure to pass along your kind words to Denisse. Your recommendation means a lot to us, and we do have a referral program—feel free to reach out to your Success Representative for more information. Thank you for choosing Alliance Virtual Offices!

    Verified purchase
    Staff

    Reviewed Aug. 13, 2024

    Denisse was really helpful. She answered questions before I even had a chance to ask them. I am totally new to business, so have been approaching this venture with a fair amount of trepidation but I felt super comfortable with my choice of Alliance after speaking w/ her. Thank you, Denisse.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Fatima,

    Thank you so much for your wonderful review! If you have any future needs, please feel free to reach out to her directly—we strive to build long-lasting relationships with our clients. Your satisfaction is our top priority. If you need anything else, we are always here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2024

    She was very pleasant and knowledgeable. Phone call was informative and helpful as this is my first time utilizing this type of service. I was able to to understand the process as she explained through my online portal. I will be reaching out to her in the near future for further assistance.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Elaine,

    Thank you for your kind words! We are glad to hear that your first experience with our service was both informative and pleasant. We are here to support you, so please do not hesitate to reach out whenever you need further assistance. Looking forward to assisting you again soon!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 9, 2024

    I just started a new business. In order to structure it properly and if I needed funding, I wanted to it look professional and to have everything done right. I spoke to Denise at Alliance and she was very informative. She explained everything and she was patient with me. She was friendly and I really enjoyed talking to her. I've had to call her with questions and if she couldn't answer me right away, she texted me or made sure she followed up. As far as price, there are other companies that might be a tad bit cheaper than Alliance, but other than that, I'm very happy with them.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Kendra,

    Thank you for sharing your experience! We truly appreciate your feedback on pricing as well, and we are glad to know that you are happy with our services overall. If you ever need further assistance, Denise and the rest of our success department are here to help. Wishing you all the best with your new business!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    During the onboarding call Denisse was very helpful. She has extensive knowledge of the services that are available to me to make my business be more successful. She guided me through the difference parts of the Alliance Virtual Offices website just in case I need to make any future changes. She also informed me about how to build business credit for my company. Thank you very much Denisse!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Hi Jose,

    Thank you for taking the time to share your positive experience! Helping your business succeed is our top priority, and we are glad Denisse could assist you in navigating our services and website. If you have any further questions or need additional support, we are here for you. Wishing you continued success in your business endeavors!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    Great experience. Communication was very thorough. She worked within my time and didn’t keep me longer than necessary. Asked me questions so she wasn’t giving me more than I needed. It was a pleasure & I have saved her as my contact. She made sure to let me know that she is there to assist me going forward.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Aug. 7, 2024

    She was very professional and very helpful explaining the portal to me. I learned about new services that are included in my plan with Alliance that I will be taking advantage of in the future. Very helpful meeting. I will be using their services and offices when I travel to other states and countries in order to have a professional working environment.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    PriceStaffRates

    Reviewed July 30, 2024

    Anna, the person that I've been in contact with at Alliance, has been very helpful and setting up my service with them was not difficult. They made a mistake, but they corrected it and that took about two weeks. Their price was very good, too.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed July 30, 2024

    I needed a virtual office for my notary business and Alliance was the cheapest route so I went with them. The setup process was fine and then, I talked to a rep to let me know about the services. He was nice.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 29, 2024

    I felt comfortable with Alliance and everything's been going good with them. The setup process was real smooth. They made it easy. They make the cost reasonable so I can be able to pay for it every month. They've been keeping in touch with me, letting me know if there's anything that I need help with, and giving me all the tools that I need in order to be successful. They answer all my questions and are very prompt.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us

    Verified purchase
    PriceBillingRates

    Reviewed July 28, 2024

    The price and location of Alliance Virtual were good. The setup process took two weeks, though. That gave me a headache. It was something with their billing team. They said it was my credit card at first, but it wasn't because they took the funds off and they just weren't showing. I don't know what they had going on with that one, but it took a while for them to get started on my paperwork. But other than that, I was fine once it was set up. I like their service. It's good. It's an address and my things get sent there, I get my job done, and customers are happy. I got more customers because of that location.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceStaff

    Reviewed July 27, 2024

    Everything has been great. Everyone was readily available to answer any questions. In our mentor groups, people ask, "I'm just starting up. What virtual office you all use?" I have given Alliance because it's affordable, especially for a startup, user-friendly, and they're nice locations.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 27, 2024

    The initial setup and the people I dealt with from Alliance Virtual Offices were great. We just had to do the notary call, which took a couple of minutes. I had a small issue that we were trying to deal with because when we signed up for it, it was because we were opening a business in the United States. We're in Canada. I've been trying to switch it because our immigration attorney needs us to switch it to my wife's name. The person named Daniel emailed me. But I don't know what happened after we had the initial conversation about switching over to my wife's name and having to go back with the notary. I haven't heard from them. Other than that, Alliance's rep spoke clearly. Explained everything well, well-communicated, knowledgeable of what was available and how to do the process.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2024

    Denisse **, with Alliance Virtual Offices, was very knowledgeable and detailed throughout the onboarding process. I appreciate the attention to detail and her ability to answer all of my questions. She made me feel comfortable in providing my trust to Alliance. Everyone I have interacted with from Alliance either by video conference or email have been very professional and easy to work with.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    PriceStaffRatesTransparency

    Reviewed July 21, 2024

    Alliance was also conveniently located in the area we were looking for a place, and the pricing was good. The customer support was very cooperative. They were able to provide all the information I needed for and the set up was very easy. Alliance is professional. They keep me updated about every information. They tested the mail that this new address is working. The mail is forwarded to them and they have professional staff. So I didn't have any difficulty in setting it up.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed July 20, 2024

    I registered a virtual office with Alliance for my business. I don't want to use my home address, and this building is where my real office is, so it's convenient. After doing the setup, someone scheduled a meeting with me later to walk me through the different features. It's a good thing that I can pick up my mail going to the office. I haven't done it, but it's good to know there are options. I don't have to get my mail forwarded. The cost is manageable. I have a business partner, so it's in our price range. So far, Alliance does what it's supposed to do.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaffTimeliness

    Reviewed July 20, 2024

    Alliance is great. We're leasing an actual office from them and the service is very affordable. We've been doing business with them going into five years now and it's been a very pleasant experience. The staff is very supportive. Whenever we need a conference room, they respond right away. The conference rooms are beautiful as well.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed July 20, 2024

    I wanted to work from home and at the same time have an address for the secretary of state. Setting up the process with Alliance was easy and I would recommend them. They were very knowledgeable.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed July 19, 2024

    I got a virtual office for my business and to be able to obtain more business funding. I chose Alliance Virtual Offices because it seemed affordable. I found out about it via Google search. There were also other options that came up, but Alliance seemed like it'll be beneficial because they claim that I can rent out rooms if need be for meetings. They let people choose different locations, but when I tried to get access the virtual office that I chose, there was a lot of difficulty. I'm able to retrieve my mail, but I was unable to get access to the building when I needed it, and ultimately, it hasn't been resolved.

    Alliance Virtual gave me a number to call, but the guy wasn't answering the phone and they began to call the person. He then just told me he wouldn't be available until the following week, and I could schedule a meeting at that point, but by that time, it was already too late. I definitely wish I would have gone with somebody else, and I would tell people more homework needs to be done in terms of availability of a particular address to use. They should make sure that Alliance Virtual has the meeting rooms available to be booked prior to registering their business with that particular address that they will choose, because it's not like I could just switch it to something else. My business is associated with that particular address.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceStaffRates

    Reviewed July 18, 2024

    Alliance is awesome. I love their products because it helps me to expand my business. I'm trying to get to the point where I’m trying to take my business more seriously and work my way up. Alliance Virtual Office is for when you need a professional address for your business and when you have an LLC and you want to register your business through the Secretary of State. I enjoy being addressed to the office and all that good stuff because it is the greatest opportunity. It is the most incredible step that I took as a business owner. The cost is $54 a month, which is not bad. That price is fair.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Staff

    Reviewed July 17, 2024

    I have two businesses using Alliance Virtual Offices and my representative Denisse ** is fantastic. From day one in onboarding she has been very knowledgeable and helpful. She is also proactive in addressing questions relevant to me. I feel I made a great choice with Alliance as she has made me feel so welcomed. So thankful to have her!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Contract & TermsPricePunctuality & SpeedRefunds & Payouts

    Reviewed June 29, 2024

    I signed up for this service over a year ago and opted for the additional add-on of mail forwarding. I noticed that I wasn't getting any of my mail forwarded for months and found stacks of my mail at the building never forwarded. I requested this service be stopped and a refund they I was denied a refund. Then I discovered a few months later that the Alliance never actually had an agreement with the Property (which I have in writing from the propery owner) and they had no clue that Alliance was using their property. What happened was a random person rented some space at their office and created an illegal sublet of the space. Thus, why my mail was never being forwarded by the property.

    Upon discovery of this, I requested an immediate cancellation of service and a refund. Again, I was refused a refund and told my services have been cancelled and that I would not be charged after April 30th, 2024. I have been charged twice AFTER this occurrence. At this point I will be getting my attorney involved to resolve their inability to continue charging me.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you for taking the time to share your experience with us. We want to assure you that we take such matters seriously, and we're actively working to improve our customer support processes to provide a more efficient and responsive experience.A Client Success Supervisor will be reaching out to you shortly to discuss your concerns in more detail and explore ways we can improve our services to better meet your expectations.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 24, 2024

    I want to set my business up properly so I can prepare myself for some things that I'm wanting to acquire down the line. I want more professional presence to prepare myself for funding and establish some business credit. Alliance works out perfectly for me with everything I have on my business model. It is convenient for me to get to the office if I need to to pick up some stuff. It also has different options available like the email service and the virtual assistant. The setup process was a little strenuous in the beginning because there were a few moments of miscommunication. In the beginning, I was being charged for a phone service that I didn't have for the first few weeks. I should have been compensated a little bit for that. Also, some people were supposed to have some things set up that wasn't set up. But after a time, they got it all corrected for me. The few times I've had to use customer service, they got me squared away.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePrice

    Reviewed June 24, 2024

    Getting set up with Alliance was smooth. I found them online, called the toll-free number and the very first person that I spoke with was very welcoming. She provided me with all the details that I needed to get started and ran down the process of how everything works. I was starting my business and wanted to be able to have a stable business address to go with it. I also wanted to have the option to have a meeting room. Those are at an additional cost, but I like being able to have those options. They have a phone line if one wanted to purchase a phone line through them. One can also have them answer the phone line. I've had a good experience so far and referred somebody to them yesterday. She's starting a tutoring business and she needs to get a business address as well.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 24, 2024

    You go online and as you secure the location or the space that you want, Alliance would reach out to you and provide a notary to verify certain information with the process. Then, they would secure the office space. It was a very quick and easy step process. There was an individual who reached out to me and made my acquaintance but just introducing himself and saying that he would be the primary point of contact for the office. So far, when I have contacted him, I've gotten a response at least a day later. We are given a mail key and then permitted to use the meeting spaces that they have inside the physical location. But I don't need the space for holding meetings. I need it more for the location itself and that non-residential address. I wasn't aware though that I was expected to notify 24 hours before I wanted to arrive to pick up the key for the initial introduction to the space, which I still haven't gotten a chance to do.

    It’s a little bit inconvenient that you have access to the space and the key but you are unable to access it outside of a certain time frame and it's only during the week. So, for people who are new entrepreneurs, there isn't much leniency. If I have another job or if I'm busy during the day and I'm only here on the weekends, I cannot access the space. So it limits your opportunities to utilize everything. But I would recommend Alliance. It is a great opportunity to get started with having a physical office space and a virtual address. It has allowed me to progress in a way that I otherwise wouldn't have. So, it gives you the tools that you need initially to get started.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase

    Reviewed June 24, 2024

    Setting up with Alliance was painless and the entire process took three days. I just had to get something notarized with an online notary and it took a little while to set that up and get it done. I’m impressed with the service. It’s been good.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed June 24, 2024

    We have two offices with Alliance. We like that we can have our own suite number. Setting up the first office was straightforward, and we appreciated the help that they brought us. We ran into a little issue when we were setting up the second office. We were not able to get ahold of someone so they could explain some things to us. Luckily, we were able to clear that up and get the office. Someone called us after the first time we got our virtual office, and he told us he was going to be our agent. We tried to contact him but he never picked up the phone though. And when we called, we had a hard time getting ahold of someone to get our questions answered.

    I really like the offices. They're a solid place you can go to. You can use them. We went to the first one. We saw the building. We saw the offices. Someone explained that we could have meetings there, and we were super convinced by that. On the second one, we did it virtually. We liked that we could have the virtual office separated from the registered agent. That was one of the main things why we decided to go with Alliance. Another thing that we liked was that the offices were near where we are. As far as the pricing, they were a little bit higher than the competition, but we were okay paying a little bit more of what they were offering than the other companies. The only thing is they could try to include mail-forwarding in the same price or they can scan and send an email to us instead of trying to charge everything separately.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed June 24, 2024

    Signing up with Alliance Virtual Offices was easy. We use them for our mails and they have been great so far. We're also planning to use their office space.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2024

    I've only been a client for a month and a week, so I haven't explored the full benefits of Alliance Virtual yet, but considering what I've experienced so far, it's just what I needed. I use the telephone and virtual office features and the customer support is amazing. A guy named Roger helped me out a lot. I liked it.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Refunds & PayoutsRatesHonesty & Transparency

    Reviewed June 12, 2024

    I was a client with this company for years and never had an issue until today. I reinstated my account with them in April, today, I came to the office to pick up my mail and was told that they have been returning my mail for the past month. I spoke with Daniela who claimed that she has been trying to contact me to get a Notarized signature but lied because the notary request was sent to me at the end of May, a month after I reinstated my account. So now I have to chase down my mail and find a new office because of their dishonesty and incompetence. I asked what services was provided and was told NONE. Asked for a refund and was told no. Truly frustrating. I see why they are not BBB accredited and have a F rating.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you for your review and feedback. Alliance prides itself on our friendly, professional service, and the number of 5-star reviews on Trustpilot is proof of our commitment to the highest standards of service quality but we know we aren't perfect, and we are committed to making things better for clients with a dispute.

    Though our conversations to reinstate your service started in April, your purchase for the virtual office was submitted on May 28th an invitation to notarize the required forms was sent by the Alliance team that same day. By law, mail can only be accepted by your virtual office location until the necessary forms have been submitted. Our goal is to ensure all our clients can receive their mail multiple follow-up emails and calls were made, but we understand they could have been missed.

    A member of our Client Success team will reach out to you shortly to help resolve this issue.

    In the meantime, should you have any questions or need further assistance, please contact our Service and Support Team by calling 800-775-5715 or sending an email to support@alliancevirtualoffices.com

    Profile pic of the author.
    Customer ServiceStaffBilling

    Reviewed June 4, 2024

    I would not use the organization. They will take your money. Not let you out of your lease. The website has constant problems and agents will not take ownership of an issues you have with billing or service. My experience has led to following up with responding with a letter with my attorney to dispute the cancelled lease. DO NOT USE this SERVICE.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our 6-month initial term followed by a month-to-month agreement is designed to offer stability and flexibility for our clients. Your satisfaction is important to us, and we’d like to discuss this further to find a solution that works for you. Our support team will be in touch to get more information. We hope to speak to you soon!

    Verified purchase
    Customer ServicePriceStaffBillingValue

    Reviewed May 25, 2024

    Even though it's expensive, everything that Alliance Virtual Offices offered was what I needed. They offer a good value for a business address and phone number and I like that they report my payment to my credit bureau. That is a plus. Also, the people were helpful. I like that when I had an issue or questions, I could email or call them and they would be responsive. The young man who assisted me made everything seamless.

    The only issue I have with Alliance is the way they have my payment set up. It's just end of the month. And for a lot of people, that doesn't work. My bank knows that I want to pay Alliance and I will pay it, but I would pay an overdraft fee. Payment should be more flexible because not everybody is equipped to pay at the end of the month. Other than that, it is worth it. Whenever I have to write it down or use it for something, it looks more professional. You know it's a real address. So somebody would go on to Google Maps, they would see it's an actual building.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 8, 2024

    I set up everything with Alliance over the weekend and it was very smooth. There was a notary person for the mail forwarding. We got done within the first hour and got the confirmation on Monday. It was easier than anticipated. I thought it would be more effort to sign up and get up and running. I received the first and second mail forward on time, which is a big deal for a business owner instead of having to drive to the virtual place. Right now, I'm not utilizing the whole thing but it’s been good so far. Denise, the person I worked with, was very helpful and nice. She guided me through the program and the upgrades such as a telephone number.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 8, 2024

    My experience with Alliance Virtual has been good. I use a virtual address and they're very accommodating. The set up process was good. They walk you through it and they were very professional. Any questions I had, they were more than happy to give me a call.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us

    Verified purchase
    Customer ServicePrice

    Reviewed April 30, 2024

    It was easy to sign up with Alliance, and I got the basic service. I have access to an office if needed. The office is beautiful. So far, so good. They occasionally call, check in and ask if there's anything I need. I wish it’s cheaper though.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceTechPrice

    Reviewed April 28, 2024

    Alliance Virtual has good services to offer and is affordable. The setup process was efficient. Everything was cut-and-dry. I just had to do a certain number of tasks to complete the setup process. If anything was incomplete, they responded to me and let me know that it was incomplete and I had to go and finish it. They leave their name and number at the end of each email and I am always able to reach out to them.

    Every time I called, someone picked up the phone and I was able to get somebody to assist me with any issues that I had. They do put you on hold for a little bit. But once you get off the hold, there's somebody available within two to three minutes. What I don't like is I can't register for government services. When I went to SAM.gov, they stated that because I have a virtual office, it's not a real office and that I would need a physical office. I need to take some time out to contact Alliance and figure out how I can register for government contracts and grants.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed April 28, 2024

    I was exploring online, and I found Alliance. I read, I looked, reviewed the website, called a couple of members in their team, and was sold. I tried it out for a month and I liked it. The setup process was straightforward. It was a dollar sign-up fee, so I was psyched about that. Everybody's also been very communicative. They were able to keep in contact with me, let me know when the virtual office was gonna be ready. I also had some payment issues with my card, and they were able to rectify that as quickly as possible. The overall experience has been great. The cost is great too. I like the fact that if I needed an office to go to for a temporary meeting without any interruption here at home, I like that feature as well where I could pay an extra $15 or $25 for that service.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed April 25, 2024

    I had a virtual office previously and I've moved and Alliance was the only one that I could find that offered mail forwarding. Signing up with them was fairly easy. The setup process took about 10 minutes. The mail gets sent to me every Monday and I don't have to contact them for anything. It's delivered directly to my house. I use Alliance for my business address and because I work remotely and I don't like leaving, Alliance just forwards the mail to me. Alliance is very efficient and I can count on getting my mail on time. It's very convenient.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed April 24, 2024

    The setup process was simple. The only problem is when I try to set up things, it always says that it's a PO box and some businesses won't let me use it. But my experience with Alliance Virtual Offices has been fine.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTimeliness

    Reviewed April 24, 2024

    The setup process was easy, but the notary was a bit difficult. Everything else is good. I love the customer service. There was a person who helped me set up my account, and she was helpful. The only downside is she's not there all the time and and sometimes, no one picks up on their customer service number. So I have to wait until the next day, which is a bit of a bummer. Besides that, having Alliance Virtual has been very helpful. Having a location is always good, especially if I need to do a conference. People love the location that I've chosen. My only concern is I paid for three Beverly Hills numbers and the numbers say Lomita and that's not good for my business. I'm trying to see how I can fix that.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. One of our success representatives will reach out to assit you.

    Verified purchase
    Staff

    Reviewed April 19, 2024

    I recently had the pleasure of using Alliance Virtual for my virtual office needs and I must say, the experience exceeded my expectations. The entire process was smooth and much easier than I anticipated. A special shout-out to Denise from the Success Department who was incredibly helpful throughout. Her guidance and professionalism made everything straightforward and hassle-free. Highly recommend for anyone looking for reliable virtual office services!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Staff

    Reviewed March 26, 2024

    I loved how Denise explained everything and am well aware of the services I have now. Would love to explore the services and will be getting in touch with my service agent in case of needed help. So far great onboarding experience with Alliance Virtual Offices. Would try to recommend to my peers as well. Thank you....

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Denisse. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Customer ServicePriceStaffRatesValue

    Reviewed March 22, 2024

    I would not recommend, they discontinued my service without any notification. I have called several times to speak with a manager and no one has returned my call. It's not worth it. Better services with better prices. Very Unprofessional.

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    Response from Alliance Virtual Offices

    We strive to provide excellent customer service, and it is disheartening to hear that we fell short in your case.

    Hi Stephanie, We take your feedback seriously and would like to address your concerns promptly. A Client Success Supervisor will touch base shortly to follow up on your account and details. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 17, 2024

    Alliance had the exact building I wanted the virtual office to be in and it was a reasonable deal that they were offering. We had several email conversations when we were setting up and they sent me some forms to fill out. Then, they had me speak with the reception service to set it up. There were some miscommunications regarding the phone setup and I had to reach out to them about it. It shouldn't have happened and I was a bit annoyed at first. But they responded very quickly and handled it.

    Alliance had different groups and I was dealing with different people. The people that I was speaking with were very centralized and couldn't handle general questions, which was one of the reasons why the phone issue came up. It didn't make sense that I was working with the team to do the reception service without having the phone set up. The rep said she knew nothing about that and I said if she wanted to go this route, we would start here. It didn't make any sense to me but she did it and then told me she would have somebody get back to me to work on that phone part. No one ever did until I reached out to Alliance. But they jumped on it when I complained. Right now, I'm happy with the service. The costs are reasonable for the services that I'm getting and I have no regrets.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    PriceStaffRates

    Reviewed March 17, 2024

    The setup was very streamlined and simple and the rep who helped me was very knowledgeable, patient, and explained everything very well. I like their price, the additional services that they offer, and the package deal that the offices have. I like the fact that I'm able to rent a conference room and I can share co-working space when I need to.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 17, 2024

    I used to have a different company before and they increased the price. Alliance's price was reasonable compare to them so I chose them and the setup process was pretty easy. They asked me a few questions about my business and then I filled it out. Within 24 hours, it was all set up. They did a great job. Also, the rep set up a nice extensive call with me to go through the onboarding process. I never had that in my previous company and I was surprised that Alliance does that. I love the way they do it and I'm hoping that things will get better with Alliance.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2024

    Getting set up with Alliance Virtual was a pretty straightforward process. They had different representatives that would help you along the way and I was able to do it in a day and a half. I've also had a few different emails from a couple of representatives that would check up on me and make sure my mail was getting to me okay. I use them for the virtual office and getting mail and the phone number. Working with them has allowed me to have a more professional look for my business even though I'm working primarily out my garage right now.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2024

    My experience with Alliance Virtual has been great so far. I was setting up a business. So, I wanted to maintain some privacy when I'm applying for public and government forms. I liked that Alliance has a local address that is near me so I can go pick up my mail efficiently as opposed to driving across town. As far as the setup process, they had me fill out some forms. I had to do a background check. I had to do a live notary thing. They did a few onboarding calls to get me acclimated to the service and they explained how a virtual office works. Then they sent me tips on how to promote my business and what directories I should join.

    Alliance has a variety of services. They have quite a bit of add-on services to the virtual office product, but they haven't been pushing it. They just say, “We have this and let us know.” They're very respectful. The team who has helped me has been great. They've been patient. The person I most deal with who's physically at the office has been wonderful. I'm happy with the service.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed March 17, 2024

    Thus far, Alliance Virtual keeps me organized to where everything’s separate from my home. It makes it look that much more professional on my invoicing estimates saying. “Hey, yeah. This guy has an office.” It makes me look more professional as a contractor. The sign up process was simple and super straightforward. Customer support has been great so far. If I have mail at the office, they send me an email saying, “Hey, you have mail.” When I first picked up the mail, they told me, “Hey, I have some time next week. If you wanna schedule a meeting so they can show you around.”

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 17, 2024

    When I needed some documentation from the rep, she responded fast. She also got back to us very fast with the documents we needed. Since we joined, several people reached out to us and helped us to go through it. If you need any help with the other location or get the permanent or the monthly office in the same location, they help a lot and the customer service is good. The price also is good.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceOnline & AppStaffEase of Use

    Reviewed March 17, 2024

    Alliance was convenient to sign up for and their website was easy to navigate through. I use their mailing service and the rep I work with has been really good at customer service.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed March 5, 2024

    Alliance Virtual Offices was cheaper. But I don't care much for the nagging regarding the bill. They called or notified every day. And it's not on our pay schedule. We're a startup. So, once we had the funds, we would pay it. I already told them that I would pay them on Wednesday. Which this upcoming Wednesday, I would make sure they get paid.

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    Response from Alliance Virtual Offices

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience didn't meet your expectations. Providing exceptional service is our top priority, and we regret that we fell short in your case.

    We take all feedback seriously and use it as an opportunity to improve our services. We would greatly appreciate the opportunity to learn more about your experience and address any concerns you may have.

    One of our success representatives will reach out to you discuss this further.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2024

    Alliance Virtual Offices made it easy to set up everything online. The virtual signing and notarizing made it easy. Also, all the people were friendly. After we signed up, I took a tour of the facility to see where everything was, what was there, what was available for a meeting room should we need it. It was all great. The offices were presented very well.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2024

    I utilize Alliance for the office address and the phone. I like that I'm able to have a nice office space that I can rent rooms if I need to do stuff and it looks professional. I have an 800 number too. Everything is working great. It's all set up the way I need it. I also like that they're able to report so that we can build our business credit, that makes it a big plus for any business and that's a big thing for me. I'm looking forward to continuing to do business with them.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer Service

    Reviewed Feb. 1, 2024

    I like what Alliance Virtual is offering. I'm doing the virtual office, the mail pickup, and the meeting room. I like the location as well. Everything I did was online and it was easy. I'm not technical savvy but I didn't have a problem. We did an initial welcome onboard which was virtual. That was cool. I've been pleased so far with their customer service. They've been right on point. Any time I had an issue, they got right back with me.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2024

    Hi, everyone I've spoked with at Allianz has been very kind, informative and helpful. This has given me me a lot of confidence in the organization. I don't remember the first person I spoke with about joining Alliance - perhaps you have her name on file. She responded to my on-line request to meet with someone. The last person I spoke with, who I understand will be my on-going main contact at Alliance, was Carlos **. He was great too.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Jan. 25, 2024

    The onboarding process was seamless & very easy. My representative is very knowledgeable & responsive. He answered all my questions & gave me some valuable information to help get my business started. I'm extremely happy with my choice working with Alliance Virtual Services. I would highly recommend them to anyone looking to build business.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2024

    Charlie ** assisted with the onboarding call. The information he provided was informative and thorough. He was able to answer all the questions that I had. Having Alliance Virtual Offices as a partner will be a great experience for me. I am looking forward to working with Alliance Virtual Offices and am confident that they will provide all the resources I need to succeed. I am confident that Alliance Virtual Offices will help me reach my goals.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed Jan. 19, 2024

    My experience with Alliance Virtual Offices was good. The only thing that is a bit misleading is I tried to open a checking account, and I understand Alliance is a virtual office, but the banker tried to look them up and it got bad pictures. When she tried to look up my business owner or look at the building, the pictures were not on there for the building. I looked at it with her, I said, "No, that's not the building." It's in Maryville, Indiana. I'm in Indiana. I had to get a new address because of that. I couldn't use it.

    You can't open a bank account unless you have a legit business address. So, it made it look fraudulent if you're using that and the pictures pop up and you can't see it. They gotta fix that if they wanna be one of the top ones. Other than them needing better pictures, everything else is good. The receptionist is pricey. But as far as what I got and what Alliance told me it would do, it serves the purpose. The price is okay.

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    Response from Alliance Virtual Offices

    We are sorry to hear about your negative experience with our service. We take these matters seriously, and I assure you that we are investigating this issue to improve our service and resolve the problem. In the meantime, please reply to our request for information so that we can have a client success supervisor call you to come up with a proper resolution. Thank you for bringing this to our attention and we look forward to hearing from you!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 18, 2024

    I've only been with them for two months and it has been decent. They call me if they wanna let me know anything new or help me with anything. They're cool and very helpful. I plan on using it for more things. They let us rent out office space for by the hour. And I plan on having a couple of meetings there. I pay only 50. So, $50 a month is nothing. They don't charge extra tax. It's just $50.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaffBillingEase of Use

    Reviewed Jan. 18, 2024

    Virtual Alliance has amazing representatives. They are very detailed and gave me all the information I needed to get the process started. Charlie was helping me set up the phone. It was straightforward. The platform is easy to navigate. It made it easy to put in my information, do the payment and get the verification and the notary. It's nicely set up.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer Service

    Reviewed Jan. 18, 2024

    I called Alliance and they walked me through the setup process. It was easy, especially with the support of somebody on the phone.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Price

    Reviewed Jan. 18, 2024

    Setting up with Alliance was smooth. I wanted to get an office space to start my business and have a place for my mail and receive all my material. So far, so good. The cost is great too.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed Jan. 18, 2024

    Alliance Virtual has been good, and I have no complaints with them. I'm a new company, and right now I haven't got much. I rent an apartment, and I couldn't put it on my apartment so I put it with Alliance.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 17, 2024

    Solis was polite, he waited for me to speak each time when I interrupted him. He was pleasant, I could tell when he smiled. Even his tone of voice showed he was pleasant. He was knowledgeable, and did not look for words to fill gaps. He was precise, and numbered his points for clarity. I look forward to working with him.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed Jan. 17, 2024

    He spoke SO FAST as if I was the one who scheduled the call. He didn’t have the right suite number based on my records & he had no real interest in why I signed up. Just to upsell me on the different offerings. So I let him ramble nonstop until the call was over. I’ll just read online what all you offer and go from there.

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    Response from Alliance Virtual Offices

    Thank you for sharing your feedback on your recent Virtual Office onboarding experience. We apologize for the issues you encountered, and we appreciate your honesty. We are committed to improvement and will use your input to enhance our onboarding process. If you have more details to share or any further concerns, we'd like to address them,Our team is ready to schedule a follow-up session to address your concerns, ensure accurate information, and discuss your specific requirements.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 15, 2024

    My meeting with Charlie ** went very well. He provided a lot of information, answered all my questions, and sent follow-up emails with additional information as he promised. He was also very kind and pleasant to talk to. I’m glad I chose this company to use for my virtual office. Thank you.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Jan. 15, 2024

    The onboarding experience at Alliance was truly delightful, and credit goes to Carlos. His professionalism and pleasant demeanor made the process exceptionally smooth. Carlos's thorough presentation offered valuable insights into the comprehensive services Alliance provides. I genuinely appreciate the excellent support and unwavering commitment that Alliance demonstrates to business owners.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2024

    Carlos was a life saver! He answered all my questions and answered the phone when I needed more help trying to figure out how to do certain things on this domain. Carlos was articulate, a good listener and had a good sense of humor. I'm looking forward to a long professional relationship with Alliance because of him.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2024

    Charlie ** was very informative and professional during our onboarding call. He thoroughly explained all of Alliance’s services and let me know that I can reach out to him directly if I have any questions. 100% recommend working with Charlie!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2024

    Alliance Virtual walked me through anything and followed up. The reps are considerate, organized, and proficient. If I don't have questions, they call me and ask me, "How are you doing? How can we help? Is there anything anything else you need?" Alliance Virtual has made it easier for me.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase

    Reviewed Jan. 8, 2024

    Setting up with Alliance wasn't hard at all. They just had to verify my identity. The thing where you verify from the Secretary of State was open 24/7, so that was very nice. I was able to verify it at whatever time. I like having Alliance because I don't wanna use my own address for my business.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us."

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 7, 2024

    Alliance has been good. I'm working on some behind-the-scene things and Alliance has helped me with my infrastructure being a new company. It's very user-friendly. I had a conversation once or twice with them and they followed up and made sure things were going fine, which is good. You get your own mail slot. They recommended that I go on a tour and in the early part of December. I was able to go and meet with Jenna, the manager, at the site. She was very friendly. Alliance also stated that you are in good credit as you maintain your account so it reports as a positive tradeline on the business credit profile, which is great. It’s a win-win. It's good to get credit for doing what you normally would do as far as maintaining your business. It's like reward points from a credit card.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us."

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2024

    Durim ** was extremely helpful and knowledgeable concerning my account. He took time to answer all my questions and concerns. He helped me when I encountered issues accessing the website. I appreciate his patience and wonderful customer service in walking me through how to check for incoming mail, explaining how to go about reserving a conference room, add my business to the phone directory, as well as the various business search engines. Lastly, I appreciated that he offered to enroll me in a program that will allow me to gain potential business credit.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2023

    Customer service representative was very knowledgeable, very patient and kind attentive, solve all my problems and came up with the best solution for me and my business. Thank you I would given 10. All of my questions were answered. After getting off the phone, I feel like all my issues were resolved. Thank you again for all your help. You solve all my issues on the first calls.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2023

    Durim ** demonstrated exceptional efficiency in delivering comprehensive information concerning my virtual address. Our meeting, characterized by its brevity and focused nature, proved to be a valuable use of time, aligning seamlessly with the demands of a business owner navigating a tight schedule. I extend my gratitude to Alliance for their unwavering commitment to accessibility, always ready to address any questions or concerns that may arise.

    The seamless exchange of information during our meeting underscored the professionalism and dedication exhibited by Durim **. In a world where time is a precious commodity, the succinct and purposeful nature of our interaction was a refreshing departure from the norm. As a business owner, the ability to condense pertinent details into a concise session resonated with me, offering an efficient means of acquiring the necessary information for my virtual address.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    CoverageStaff

    Reviewed Dec. 29, 2023

    Durim was very informative and efficient when describing the services provided by Alliance Virtual during our onboarding session. He covered the best uses for my services and provided me with points of contact if questions or problems arose. He did an amazing job providing listing options and he also helped me reschedule my office tour.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 26, 2023

    I had an onboarding call with Charlie in the late afternoon. Charlie was great at explaining everything that I needed to know to get started with Alliance and to be able to get the most out of Alliance’s services. Charlie was also able to answer any questions I had very confidently! Very glad to be working with Charlie and Alliance!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2023

    The onboarding call with Carlos ** was excellent and short to the point. I'm aware of the services provided and appreciate the customer support. I understand the policy and procedure if I need to cancel the service. Thank you.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffBillingLoan ProcessRates

    Reviewed Dec. 17, 2023

    I wanted to have my business a little bit more professional because I was using my home address. The image of having a virtual address would also give me a better chance of getting approval for loans for my small business. Alliance Virtual's prices were more competitive compared to other virtual office companies that were offering virtual offices in the area. They have a building two blocks from where I live.

    The set-up was fairly easy. From the payment to the confirmation, everything was pretty much done online. However, I had a problem with getting some of the discounts that they were offering. They were doing a promotional discount and it wasn't registering online because you can't do two promotions at the same time. I was able to speak with somebody virtually. Once the payment went through, she was able to see the payment going through and apply the discount at the same time.

    One of my virtual reps was Cynthia and she's been good at keeping in contact and sending me a newsletter that's keeping me up-to-date on the latest and greatest that Alliance Virtual has to offer. She has been the one who's been in more contact with me through emails and phone calls. There's another guy called Charlie and he called to follow up with me a couple of times.

    The cost of Alliance Virtual's service is fairly good, especially if you are a small business owner and you're just starting out. You don't have a lot of budget and you don't have a lot of finance or upfront money. The cost helps with not having a huge overhead to have an office space. Being a small business owner, I do not have that money upfront. One thing I haven't explored is the fact that the particular building where Alliance Virtual is has amenities that are offered to the people who are in that building. They have a small gym in their lobby area and I'm not sure if we're allowed to use those even though we have a virtual office there.

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    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 17, 2023

    When I first signed up, I was told that I have to call or text the person in charge of my account so I can pick up my email. I did that one time and I never got a call nor text back. So I had to go to the office and pick up my mail. Other than that, everything has been great and the setup process for my business address was super easy. The cost was reasonable and I love the location.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase

    Reviewed Dec. 17, 2023

    I'm using them as a virtual office. Working with them has been fine. I have a physical address that I can put on my website and cards.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2023

    My onboarding call experience with Durim went exceptionally well. He was thorough, patient and very knowledgeable. He addressed all of my questions and concerns regarding mail and delivery options. Booking meeting rooms and explained the overall services that Alliance offices provide. Truly appreciate how he addressed my questions and concerns.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 10, 2023

    We currently have a warehouse that we didn't wanna disclose the location of on our website. We ended up using Alliance's services as a good solution to have all the mail directed over there and have a receptionist pick up the phone call and do all the office work from that office. The set-up process with them was easy. It went relatively smooth, quick, and very professional. We're using the services now and it definitely helped freed up our time to do other things like marketing and website development.

    Alliance has been great so far and a tremendous help for us. The guys are really on it in terms of customer service and filtering out all the calls so I don't have to get a bunch of spam calls throughout the day, which I used to get a lot of. We haven't fully utilized their services yet. Our website is up and running but it's not up 110% yet. Once it gets into full gear, we'll see the benefits of Alliance's services. We're interested in seeing how the actual service maintains with a bunch more calls and topics throughout the day.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 7, 2023

    Alliance Virtual has been awesome and they're very convenient to use. Getting set up was easy. I filled out the information then I had people reaching out for recommendations and the other products. You do everything yourself, then you talk to a person that changes your information over for UPS. You also talk to a notary on a camera so that it’s certified and they make sure it’s you. The person that I talked to sent me a lot of information, so that was helpful. I could also call him any time within his business hours if I need any help with anything. The cost is pretty cool, too and I went with them versus anybody else that's a competitor.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    Charlie ** was extremely helpful and informative in answering my questions during our onboarding call! He was very polite and patient as I had many questions and he clarified many of the uncertainties I had with their services as they pertain to my business. He was especially helpful and detailed in talking me through the steps for some of the other services I inquired about. Great customer service and very knowledgeable!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2023

    I received a call from Charlie of Alliance Virtual Offices with a welcome aboard greeting. This was a continuation of Alliances professionalism and courtesy reaching out to their customers. He gave me other options and services that are offered by the company which I am pleased to sign up for and continue business with them. Keep up the friendly and informative customer service, looking forward to a great business relationship.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 5, 2023

    Carlos ** did great, when I first answered the phone I was not the nicest thinking it was a SPAM caller but it didn't affect Carlos one bit. He was informative and very helpful. The questions that I asked he responded very quickly. I look forward to working with the team. Keep up the good work!!!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Staff

    Reviewed Nov. 27, 2023

    Loved the information. He was very respectful. Gave me great information about the address. Help me set up a new number. Love the service. Will recommend to others. Love that the company reports to business credit. This was a great opportunity for my company, and a great way to make my business more professional.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 20, 2023

    Durim was excellent! He was punctual and efficient. What else could I ask for. I would definitely recommend Alliance because of Durim. And I liked how easy the process for setting up the virtual office was. I do wish you offered online mail preview that way I would know what items have arrived before showing up to the office to pick them up.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase

    Reviewed Nov. 20, 2023

    I wanted to choose an address other than my home address, and I ordered it through Alliance Virtual's website then somebody reached out to me and walked me through it. The virtual office is good.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer Service

    Reviewed Nov. 19, 2023

    They have a different address system where you won't know it’s a virtual address. They also have a good customer service. They were right on point answering the question that I had.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Nov. 19, 2023

    For the type of business that I was setting up, I didn't need a physical location or a brick-and-mortar type of establishment. I just needed something that would tailor to my online business and I went with Alliance Virtual. They have better presentation of services, I like the pricing and the reviews show that they were more reliable than some of the other services.

    The setup process was simple. I just got to click-clacking on the keyboard and on the mouse. Everything was self-explanatory. It took little to no effort, which was even easier or better because as you're trying to navigate through all the processes and the documents and everything that you need to set up your business, having such a straightforward way to get to your virtual services is a lifesaver. It helps you to focus on the less minute details without having to exert yourself.

    Everybody seems to be very knowledgeable and more than willing to help. I've been a pain in the butt for the voicemail portion of it. I've been trying to get everything together and have the right information available before they put in the voicemail. It was a whole situation that lasted a couple of weeks but I never had any issues with getting it together. They were very patient with me even though I kept messing up. I'm very pleased with that service. I'm very pleased with how professional they treated me and how professional my voicemail and phone services have come out.

    Some of the venues were a little expensive. I would have hoped to have gotten one that was closer to where I am. I live near Norfolk, Virginia, but that was so expensive. I'm sure it's because of the area, but it was so expensive that I couldn't. So, the area I picked is close to three and a half hours away. It's close to an area that I love to visit. I'm very pleased.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Nov. 18, 2023

    Part of the reason why I went with Alliance was not only affordability, but presence. They are in a great location. I frequent that area a lot when it comes to business and it's a perfect fit for me. Initially, I called and spoke with someone out in Nevada. Within a few hours, everything was done. It was really easy. Everybody was friendly. I just spoke to them, got the information, signed the information over, and had an online notary put everything together. The next day, I received the information about my virtual business address. I really enjoyed the experience. Alliance is the premier virtual company in the metroplex.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 16, 2023

    Carlos ** was very helpful to me over the call. Carlos listened and answered all of my questions. I fully understood the process and how to navigate the Alliance Virtual Offices services at the end of the call. I appreciate the check in and the explanation given to me during the call. Thank you.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    Staff

    Reviewed Nov. 14, 2023

    Had great help from Charlie **. He answered all my questions and gave me very important information regarding my services with the company. He walked through with me my concerns pertaining to mail forwarding and had a great experience. I’m confident I chose the right virtual address company for my business needs.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 14, 2023

    Durim was very helpful and patient. He lead as I followed along and took notes. I learned about your mail forwarding, office space rentals, and live reception services. His presentation was professional and informative. Durim reassured me that I would be assisted and he would check in to see if I needed help with any further questions. Then, he answered all of my current questions. And I also appreciate his positive attitude. I had a great experience and would recommend Alliance to anyone.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2023

    Daniel was very helpful. He was knowledgeable with the information and answered all my questions. Very nice person. Helpful with adding any information that I may need to further my business and/ or experience with the company. Made sure I was comfortable in reaching back out to him with any other questions or concerns thst i may have in the future. Thank you.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Daniel. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance

    Verified purchase
    StaffTransparency

    Reviewed Nov. 8, 2023

    Charlie was very helpful and informative. I got very clear answers to my questions and great explanations. He shared all the bullet points to be discussed before the meeting and went through each of them throughout meeting one by one. I was happy with the service. Thank you for your support!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer Service

    Reviewed Nov. 7, 2023

    Hi! I really appreciate my Virtual Assistant's customer service and all the resources he provided me with. It was an overall great interaction and love that my own home address is safely separate from my business address. Your business is very convenient and in such a great location and I can't for all the business credibility I'll get being in partnership with Virtual Alliance.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 3, 2023

    I have only just started service with Alliance, but I was assigned Durim ** as Cust. Success Rep. Durim completely established the perception of my experience with Alliance so far. He was on time to our call, very reliable, quick to respond to emails, timely in his follow up and extremely informative. Durim helped me understand a lot about working with Alliance, and I really look forward to working with him as I get started and have questions arise. He went above and beyond, and I know he will be there if I need help. Thank you for caring and your hard work, Durim!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Nov. 3, 2023

    Durim did an excellent job with my onboarding. He answered all of my questions effectively and provided additional information I wasn't even aware of was included. I appreciated all of the links to additional resources and that he made sure to let me know he was always available when needed as well. Thank you Durim.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Nov. 2, 2023

    Signing up with Alliance Virtual was convenient. I like the accessibility feature. My representative was very pleasant. I've had virtual offices in the past and Alliance is doing a good job.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceTechRefunds & PayoutsStaffBilling

    Reviewed Nov. 2, 2023

    Alliance Virtual has been excellent. I set up a virtual office with them, and it didn't take long at all. I put in all the information for our company and paid for it. We had to get approved, then after that, an email was sent out and from that point, everything was a go. It was simple. Making payments is very easy as well. Everything is set up online.

    My first time visiting Alliance, when I walked in the door, I was greeted by a very warm welcoming smile by the young lady at the front desk. She was very pleasant and kind. She took her time, showed us around and gave all the information that we needed. She gave her business card, and she's very accessible. Anything we need, we can give her a call, and anything she can do to help us, she's definitely willing to. Feeling comfortable from the moment we stepped in the door was definitely a major plus.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    Customer ServiceOnline & App

    Reviewed Nov. 1, 2023

    I work from home mainly and I wanna protect my privacy. I wanted to have a non-residential address. Setting up service with Alliance was easy. Just the notary service was a little lengthy because I was on my phone and I wasn't on my computer. So the signing of the documents was a little hectic and complicated too. But in the end, it all turned out okay.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.

    Verified purchase
    PriceStaffRates

    Reviewed Oct. 27, 2023

    Durim was very informative and responsive. Also very respectful and helpful. He told me how the company would help build my business credit for free without any extra cost. Also on how I can use the office space and the rates to use them. Also asked if I needed more information on the subjects I would ask him.

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Staff

    Reviewed Oct. 26, 2023

    Carlos was great with the onboarding process. My questions were answered and our conversation was seamless and smooth. I was able to learn about all that my new virtual office has to offer and how to best take advantage of the perks associated. I think Carlos did a fantastic job and did not leave any stone unturned!

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    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 24, 2023

    Great onboarding. Durim gave me a call and provided me a tremendous detailed on the onboarding process. He was very informative on the next steps and the benefits I have to use. I am pleased with this process. When it comes to virtual offices, I would highly recommend it to anyone who may be looking for this type of service. It's simplified and straight to the point with a lot of benefits and options.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 23, 2023

    Durim was very knowledgeable and had answers to all my questions. Our call was very informative and I feel confident that I have all the tools to make the most use of my virtual business address. I will be sure to recommend this service to all my friends and family that are in the market for a virtual office. My account number is #**.

    Thanks for your vote!
    Alliance Virtual Offices
    Response from Alliance Virtual Offices

    Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.

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    Alliance Virtual Offices Company Information

    Company Name:
    Alliance Virtual Offices
    Address:
    2831 St Rose Pkwy
    City:
    Henderson
    State/Province:
    NV
    Postal Code:
    89052
    Country:
    United States
    Website:
    www.alliancevirtualoffices.com