Alliance Virtual Offices Reviews
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About Alliance Virtual Offices
Alliance Virtual Offices offers an alternative to traditional commercial leasing. For a monthly payment, you have access to a professionally managed workspace and office services. These include live receptionists, phone services, meeting rooms and mail acceptance. The company has two monthly package tiers, and services are customizable. Initial terms are six or 12 months.
- Transparent pricing
- Low starting costs
- Available nationwide
- Customizable
- Six- to 12-month terms to start
- 10-pound package limit
- Add-ons can be pricey
- Setup fee
Alliance Virtual Offices Reviews
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- 4,825,261 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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- 4,825,261 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 17, 2024
The setup was very streamlined and simple and the rep who helped me was very knowledgeable, patient, and explained everything very well. I like their price, the additional services that they offer, and the package deal that the offices have. I like the fact that I'm able to rent a conference room and I can share co-working space when I need to.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
I used to have a different company before and they increased the price. Alliance's price was reasonable compare to them so I chose them and the setup process was pretty easy. They asked me a few questions about my business and then I filled it out. Within 24 hours, it was all set up. They did a great job. Also, the rep set up a nice extensive call with me to go through the onboarding process. I never had that in my previous company and I was surprised that Alliance does that. I love the way they do it and I'm hoping that things will get better with Alliance.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
Getting set up with Alliance Virtual was a pretty straightforward process. They had different representatives that would help you along the way and I was able to do it in a day and a half. I've also had a few different emails from a couple of representatives that would check up on me and make sure my mail was getting to me okay. I use them for the virtual office and getting mail and the phone number. Working with them has allowed me to have a more professional look for my business even though I'm working primarily out my garage right now.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
My experience with Alliance Virtual has been great so far. I was setting up a business. So, I wanted to maintain some privacy when I'm applying for public and government forms. I liked that Alliance has a local address that is near me so I can go pick up my mail efficiently as opposed to driving across town. As far as the setup process, they had me fill out some forms. I had to do a background check. I had to do a live notary thing. They did a few onboarding calls to get me acclimated to the service and they explained how a virtual office works. Then they sent me tips on how to promote my business and what directories I should join.
Alliance has a variety of services. They have quite a bit of add-on services to the virtual office product, but they haven't been pushing it. They just say, “We have this and let us know.” They're very respectful. The team who has helped me has been great. They've been patient. The person I most deal with who's physically at the office has been wonderful. I'm happy with the service.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
Thus far, Alliance Virtual keeps me organized to where everything’s separate from my home. It makes it look that much more professional on my invoicing estimates saying. “Hey, yeah. This guy has an office.” It makes me look more professional as a contractor. The sign up process was simple and super straightforward. Customer support has been great so far. If I have mail at the office, they send me an email saying, “Hey, you have mail.” When I first picked up the mail, they told me, “Hey, I have some time next week. If you wanna schedule a meeting so they can show you around.”
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
When I needed some documentation from the rep, she responded fast. She also got back to us very fast with the documents we needed. Since we joined, several people reached out to us and helped us to go through it. If you need any help with the other location or get the permanent or the monthly office in the same location, they help a lot and the customer service is good. The price also is good.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 17, 2024
Alliance was convenient to sign up for and their website was easy to navigate through. I use their mailing service and the rep I work with has been really good at customer service.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed March 5, 2024
Alliance Virtual Offices was cheaper. But I don't care much for the nagging regarding the bill. They called or notified every day. And it's not on our pay schedule. We're a startup. So, once we had the funds, we would pay it. I already told them that I would pay them on Wednesday. Which this upcoming Wednesday, I would make sure they get paid.
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience didn't meet your expectations. Providing exceptional service is our top priority, and we regret that we fell short in your case.
We take all feedback seriously and use it as an opportunity to improve our services. We would greatly appreciate the opportunity to learn more about your experience and address any concerns you may have.
One of our success representatives will reach out to you discuss this further.
Reviewed Feb. 21, 2024
Alliance Virtual Offices made it easy to set up everything online. The virtual signing and notarizing made it easy. Also, all the people were friendly. After we signed up, I took a tour of the facility to see where everything was, what was there, what was available for a meeting room should we need it. It was all great. The offices were presented very well.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Feb. 21, 2024
I utilize Alliance for the office address and the phone. I like that I'm able to have a nice office space that I can rent rooms if I need to do stuff and it looks professional. I have an 800 number too. Everything is working great. It's all set up the way I need it. I also like that they're able to report so that we can build our business credit, that makes it a big plus for any business and that's a big thing for me. I'm looking forward to continuing to do business with them.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Feb. 1, 2024
I like what Alliance Virtual is offering. I'm doing the virtual office, the mail pickup, and the meeting room. I like the location as well. Everything I did was online and it was easy. I'm not technical savvy but I didn't have a problem. We did an initial welcome onboard which was virtual. That was cool. I've been pleased so far with their customer service. They've been right on point. Any time I had an issue, they got right back with me.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 30, 2024
Hi, everyone I've spoked with at Allianz has been very kind, informative and helpful. This has given me me a lot of confidence in the organization. I don't remember the first person I spoke with about joining Alliance - perhaps you have her name on file. She responded to my on-line request to meet with someone. The last person I spoke with, who I understand will be my on-going main contact at Alliance, was Carlos **. He was great too.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Jan. 25, 2024
The onboarding process was seamless & very easy. My representative is very knowledgeable & responsive. He answered all my questions & gave me some valuable information to help get my business started. I'm extremely happy with my choice working with Alliance Virtual Services. I would highly recommend them to anyone looking to build business.
Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Jan. 22, 2024
Charlie ** assisted with the onboarding call. The information he provided was informative and thorough. He was able to answer all the questions that I had. Having Alliance Virtual Offices as a partner will be a great experience for me. I am looking forward to working with Alliance Virtual Offices and am confident that they will provide all the resources I need to succeed. I am confident that Alliance Virtual Offices will help me reach my goals.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Jan. 19, 2024
My experience with Alliance Virtual Offices was good. The only thing that is a bit misleading is I tried to open a checking account, and I understand Alliance is a virtual office, but the banker tried to look them up and it got bad pictures. When she tried to look up my business owner or look at the building, the pictures were not on there for the building. I looked at it with her, I said, "No, that's not the building." It's in Maryville, Indiana. I'm in Indiana. I had to get a new address because of that. I couldn't use it.
You can't open a bank account unless you have a legit business address. So, it made it look fraudulent if you're using that and the pictures pop up and you can't see it. They gotta fix that if they wanna be one of the top ones. Other than them needing better pictures, everything else is good. The receptionist is pricey. But as far as what I got and what Alliance told me it would do, it serves the purpose. The price is okay.
We are sorry to hear about your negative experience with our service. We take these matters seriously, and I assure you that we are investigating this issue to improve our service and resolve the problem. In the meantime, please reply to our request for information so that we can have a client success supervisor call you to come up with a proper resolution. Thank you for bringing this to our attention and we look forward to hearing from you!
Reviewed Jan. 18, 2024
I've only been with them for two months and it has been decent. They call me if they wanna let me know anything new or help me with anything. They're cool and very helpful. I plan on using it for more things. They let us rent out office space for by the hour. And I plan on having a couple of meetings there. I pay only 50. So, $50 a month is nothing. They don't charge extra tax. It's just $50.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 18, 2024
Virtual Alliance has amazing representatives. They are very detailed and gave me all the information I needed to get the process started. Charlie was helping me set up the phone. It was straightforward. The platform is easy to navigate. It made it easy to put in my information, do the payment and get the verification and the notary. It's nicely set up.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Jan. 18, 2024
I called Alliance and they walked me through the setup process. It was easy, especially with the support of somebody on the phone.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 18, 2024
Setting up with Alliance was smooth. I wanted to get an office space to start my business and have a place for my mail and receive all my material. So far, so good. The cost is great too.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 18, 2024
Alliance Virtual has been good, and I have no complaints with them. I'm a new company, and right now I haven't got much. I rent an apartment, and I couldn't put it on my apartment so I put it with Alliance.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 17, 2024
Solis was polite, he waited for me to speak each time when I interrupted him. He was pleasant, I could tell when he smiled. Even his tone of voice showed he was pleasant. He was knowledgeable, and did not look for words to fill gaps. He was precise, and numbered his points for clarity. I look forward to working with him.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Jan. 17, 2024
He spoke SO FAST as if I was the one who scheduled the call. He didn’t have the right suite number based on my records & he had no real interest in why I signed up. Just to upsell me on the different offerings. So I let him ramble nonstop until the call was over. I’ll just read online what all you offer and go from there.
Thank you for sharing your feedback on your recent Virtual Office onboarding experience. We apologize for the issues you encountered, and we appreciate your honesty. We are committed to improvement and will use your input to enhance our onboarding process. If you have more details to share or any further concerns, we'd like to address them,Our team is ready to schedule a follow-up session to address your concerns, ensure accurate information, and discuss your specific requirements.
Reviewed Jan. 15, 2024
My meeting with Charlie ** went very well. He provided a lot of information, answered all my questions, and sent follow-up emails with additional information as he promised. He was also very kind and pleasant to talk to. I’m glad I chose this company to use for my virtual office. Thank you.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Jan. 15, 2024
The onboarding experience at Alliance was truly delightful, and credit goes to Carlos. His professionalism and pleasant demeanor made the process exceptionally smooth. Carlos's thorough presentation offered valuable insights into the comprehensive services Alliance provides. I genuinely appreciate the excellent support and unwavering commitment that Alliance demonstrates to business owners.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Jan. 11, 2024
Carlos was a life saver! He answered all my questions and answered the phone when I needed more help trying to figure out how to do certain things on this domain. Carlos was articulate, a good listener and had a good sense of humor. I'm looking forward to a long professional relationship with Alliance because of him.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Jan. 10, 2024
Charlie ** was very informative and professional during our onboarding call. He thoroughly explained all of Alliance’s services and let me know that I can reach out to him directly if I have any questions. 100% recommend working with Charlie!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Jan. 8, 2024
Alliance Virtual walked me through anything and followed up. The reps are considerate, organized, and proficient. If I don't have questions, they call me and ask me, "How are you doing? How can we help? Is there anything anything else you need?" Alliance Virtual has made it easier for me.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Jan. 8, 2024
Setting up with Alliance wasn't hard at all. They just had to verify my identity. The thing where you verify from the Secretary of State was open 24/7, so that was very nice. I was able to verify it at whatever time. I like having Alliance because I don't wanna use my own address for my business.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us."
Reviewed Jan. 7, 2024
Alliance has been good. I'm working on some behind-the-scene things and Alliance has helped me with my infrastructure being a new company. It's very user-friendly. I had a conversation once or twice with them and they followed up and made sure things were going fine, which is good. You get your own mail slot. They recommended that I go on a tour and in the early part of December. I was able to go and meet with Jenna, the manager, at the site. She was very friendly. Alliance also stated that you are in good credit as you maintain your account so it reports as a positive tradeline on the business credit profile, which is great. It’s a win-win. It's good to get credit for doing what you normally would do as far as maintaining your business. It's like reward points from a credit card.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us."
Reviewed Jan. 6, 2024
Durim ** was extremely helpful and knowledgeable concerning my account. He took time to answer all my questions and concerns. He helped me when I encountered issues accessing the website. I appreciate his patience and wonderful customer service in walking me through how to check for incoming mail, explaining how to go about reserving a conference room, add my business to the phone directory, as well as the various business search engines. Lastly, I appreciated that he offered to enroll me in a program that will allow me to gain potential business credit.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 30, 2023
Customer service representative was very knowledgeable, very patient and kind attentive, solve all my problems and came up with the best solution for me and my business. Thank you I would given 10. All of my questions were answered. After getting off the phone, I feel like all my issues were resolved. Thank you again for all your help. You solve all my issues on the first calls.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Dec. 29, 2023
Durim ** demonstrated exceptional efficiency in delivering comprehensive information concerning my virtual address. Our meeting, characterized by its brevity and focused nature, proved to be a valuable use of time, aligning seamlessly with the demands of a business owner navigating a tight schedule. I extend my gratitude to Alliance for their unwavering commitment to accessibility, always ready to address any questions or concerns that may arise.
The seamless exchange of information during our meeting underscored the professionalism and dedication exhibited by Durim **. In a world where time is a precious commodity, the succinct and purposeful nature of our interaction was a refreshing departure from the norm. As a business owner, the ability to condense pertinent details into a concise session resonated with me, offering an efficient means of acquiring the necessary information for my virtual address.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Dec. 29, 2023
Durim was very informative and efficient when describing the services provided by Alliance Virtual during our onboarding session. He covered the best uses for my services and provided me with points of contact if questions or problems arose. He did an amazing job providing listing options and he also helped me reschedule my office tour.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Dec. 26, 2023
I had an onboarding call with Charlie in the late afternoon. Charlie was great at explaining everything that I needed to know to get started with Alliance and to be able to get the most out of Alliance’s services. Charlie was also able to answer any questions I had very confidently! Very glad to be working with Charlie and Alliance!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 21, 2023
The onboarding call with Carlos ** was excellent and short to the point. I'm aware of the services provided and appreciate the customer support. I understand the policy and procedure if I need to cancel the service. Thank you.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 17, 2023
I wanted to have my business a little bit more professional because I was using my home address. The image of having a virtual address would also give me a better chance of getting approval for loans for my small business. Alliance Virtual's prices were more competitive compared to other virtual office companies that were offering virtual offices in the area. They have a building two blocks from where I live.
The set-up was fairly easy. From the payment to the confirmation, everything was pretty much done online. However, I had a problem with getting some of the discounts that they were offering. They were doing a promotional discount and it wasn't registering online because you can't do two promotions at the same time. I was able to speak with somebody virtually. Once the payment went through, she was able to see the payment going through and apply the discount at the same time.
One of my virtual reps was Cynthia and she's been good at keeping in contact and sending me a newsletter that's keeping me up-to-date on the latest and greatest that Alliance Virtual has to offer. She has been the one who's been in more contact with me through emails and phone calls. There's another guy called Charlie and he called to follow up with me a couple of times.
The cost of Alliance Virtual's service is fairly good, especially if you are a small business owner and you're just starting out. You don't have a lot of budget and you don't have a lot of finance or upfront money. The cost helps with not having a huge overhead to have an office space. Being a small business owner, I do not have that money upfront. One thing I haven't explored is the fact that the particular building where Alliance Virtual is has amenities that are offered to the people who are in that building. They have a small gym in their lobby area and I'm not sure if we're allowed to use those even though we have a virtual office there.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Dec. 17, 2023
When I first signed up, I was told that I have to call or text the person in charge of my account so I can pick up my email. I did that one time and I never got a call nor text back. So I had to go to the office and pick up my mail. Other than that, everything has been great and the setup process for my business address was super easy. The cost was reasonable and I love the location.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Dec. 17, 2023
I'm using them as a virtual office. Working with them has been fine. I have a physical address that I can put on my website and cards.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Dec. 12, 2023
My onboarding call experience with Durim went exceptionally well. He was thorough, patient and very knowledgeable. He addressed all of my questions and concerns regarding mail and delivery options. Booking meeting rooms and explained the overall services that Alliance offices provide. Truly appreciate how he addressed my questions and concerns.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 10, 2023
We currently have a warehouse that we didn't wanna disclose the location of on our website. We ended up using Alliance's services as a good solution to have all the mail directed over there and have a receptionist pick up the phone call and do all the office work from that office. The set-up process with them was easy. It went relatively smooth, quick, and very professional. We're using the services now and it definitely helped freed up our time to do other things like marketing and website development.
Alliance has been great so far and a tremendous help for us. The guys are really on it in terms of customer service and filtering out all the calls so I don't have to get a bunch of spam calls throughout the day, which I used to get a lot of. We haven't fully utilized their services yet. Our website is up and running but it's not up 110% yet. Once it gets into full gear, we'll see the benefits of Alliance's services. We're interested in seeing how the actual service maintains with a bunch more calls and topics throughout the day.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Dec. 7, 2023
Alliance Virtual has been awesome and they're very convenient to use. Getting set up was easy. I filled out the information then I had people reaching out for recommendations and the other products. You do everything yourself, then you talk to a person that changes your information over for UPS. You also talk to a notary on a camera so that it’s certified and they make sure it’s you. The person that I talked to sent me a lot of information, so that was helpful. I could also call him any time within his business hours if I need any help with anything. The cost is pretty cool, too and I went with them versus anybody else that's a competitor.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Dec. 7, 2023
Charlie ** was extremely helpful and informative in answering my questions during our onboarding call! He was very polite and patient as I had many questions and he clarified many of the uncertainties I had with their services as they pertain to my business. He was especially helpful and detailed in talking me through the steps for some of the other services I inquired about. Great customer service and very knowledgeable!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 5, 2023
I received a call from Charlie of Alliance Virtual Offices with a welcome aboard greeting. This was a continuation of Alliances professionalism and courtesy reaching out to their customers. He gave me other options and services that are offered by the company which I am pleased to sign up for and continue business with them. Keep up the friendly and informative customer service, looking forward to a great business relationship.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Dec. 5, 2023
Carlos ** did great, when I first answered the phone I was not the nicest thinking it was a SPAM caller but it didn't affect Carlos one bit. He was informative and very helpful. The questions that I asked he responded very quickly. I look forward to working with the team. Keep up the good work!!!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Nov. 27, 2023
Loved the information. He was very respectful. Gave me great information about the address. Help me set up a new number. Love the service. Will recommend to others. Love that the company reports to business credit. This was a great opportunity for my company, and a great way to make my business more professional.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Nov. 20, 2023
Durim was excellent! He was punctual and efficient. What else could I ask for. I would definitely recommend Alliance because of Durim. And I liked how easy the process for setting up the virtual office was. I do wish you offered online mail preview that way I would know what items have arrived before showing up to the office to pick them up.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 20, 2023
I wanted to choose an address other than my home address, and I ordered it through Alliance Virtual's website then somebody reached out to me and walked me through it. The virtual office is good.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 19, 2023
They have a different address system where you won't know it’s a virtual address. They also have a good customer service. They were right on point answering the question that I had.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 19, 2023
For the type of business that I was setting up, I didn't need a physical location or a brick-and-mortar type of establishment. I just needed something that would tailor to my online business and I went with Alliance Virtual. They have better presentation of services, I like the pricing and the reviews show that they were more reliable than some of the other services.
The setup process was simple. I just got to click-clacking on the keyboard and on the mouse. Everything was self-explanatory. It took little to no effort, which was even easier or better because as you're trying to navigate through all the processes and the documents and everything that you need to set up your business, having such a straightforward way to get to your virtual services is a lifesaver. It helps you to focus on the less minute details without having to exert yourself.
Everybody seems to be very knowledgeable and more than willing to help. I've been a pain in the butt for the voicemail portion of it. I've been trying to get everything together and have the right information available before they put in the voicemail. It was a whole situation that lasted a couple of weeks but I never had any issues with getting it together. They were very patient with me even though I kept messing up. I'm very pleased with that service. I'm very pleased with how professional they treated me and how professional my voicemail and phone services have come out.
Some of the venues were a little expensive. I would have hoped to have gotten one that was closer to where I am. I live near Norfolk, Virginia, but that was so expensive. I'm sure it's because of the area, but it was so expensive that I couldn't. So, the area I picked is close to three and a half hours away. It's close to an area that I love to visit. I'm very pleased.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 18, 2023
Part of the reason why I went with Alliance was not only affordability, but presence. They are in a great location. I frequent that area a lot when it comes to business and it's a perfect fit for me. Initially, I called and spoke with someone out in Nevada. Within a few hours, everything was done. It was really easy. Everybody was friendly. I just spoke to them, got the information, signed the information over, and had an online notary put everything together. The next day, I received the information about my virtual business address. I really enjoyed the experience. Alliance is the premier virtual company in the metroplex.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 16, 2023
Carlos ** was very helpful to me over the call. Carlos listened and answered all of my questions. I fully understood the process and how to navigate the Alliance Virtual Offices services at the end of the call. I appreciate the check in and the explanation given to me during the call. Thank you.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Nov. 14, 2023
Had great help from Charlie **. He answered all my questions and gave me very important information regarding my services with the company. He walked through with me my concerns pertaining to mail forwarding and had a great experience. I’m confident I chose the right virtual address company for my business needs.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 14, 2023
Durim was very helpful and patient. He lead as I followed along and took notes. I learned about your mail forwarding, office space rentals, and live reception services. His presentation was professional and informative. Durim reassured me that I would be assisted and he would check in to see if I needed help with any further questions. Then, he answered all of my current questions. And I also appreciate his positive attitude. I had a great experience and would recommend Alliance to anyone.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 14, 2023
Daniel was very helpful. He was knowledgeable with the information and answered all my questions. Very nice person. Helpful with adding any information that I may need to further my business and/ or experience with the company. Made sure I was comfortable in reaching back out to him with any other questions or concerns thst i may have in the future. Thank you.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Daniel. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance
Reviewed Nov. 8, 2023
Charlie was very helpful and informative. I got very clear answers to my questions and great explanations. He shared all the bullet points to be discussed before the meeting and went through each of them throughout meeting one by one. I was happy with the service. Thank you for your support!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 7, 2023
Hi! I really appreciate my Virtual Assistant's customer service and all the resources he provided me with. It was an overall great interaction and love that my own home address is safely separate from my business address. Your business is very convenient and in such a great location and I can't for all the business credibility I'll get being in partnership with Virtual Alliance.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 3, 2023
I have only just started service with Alliance, but I was assigned Durim ** as Cust. Success Rep. Durim completely established the perception of my experience with Alliance so far. He was on time to our call, very reliable, quick to respond to emails, timely in his follow up and extremely informative. Durim helped me understand a lot about working with Alliance, and I really look forward to working with him as I get started and have questions arise. He went above and beyond, and I know he will be there if I need help. Thank you for caring and your hard work, Durim!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 3, 2023
Durim did an excellent job with my onboarding. He answered all of my questions effectively and provided additional information I wasn't even aware of was included. I appreciated all of the links to additional resources and that he made sure to let me know he was always available when needed as well. Thank you Durim.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Nov. 2, 2023
Signing up with Alliance Virtual was convenient. I like the accessibility feature. My representative was very pleasant. I've had virtual offices in the past and Alliance is doing a good job.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 2, 2023
Alliance Virtual has been excellent. I set up a virtual office with them, and it didn't take long at all. I put in all the information for our company and paid for it. We had to get approved, then after that, an email was sent out and from that point, everything was a go. It was simple. Making payments is very easy as well. Everything is set up online.
My first time visiting Alliance, when I walked in the door, I was greeted by a very warm welcoming smile by the young lady at the front desk. She was very pleasant and kind. She took her time, showed us around and gave all the information that we needed. She gave her business card, and she's very accessible. Anything we need, we can give her a call, and anything she can do to help us, she's definitely willing to. Feeling comfortable from the moment we stepped in the door was definitely a major plus.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Nov. 1, 2023
I work from home mainly and I wanna protect my privacy. I wanted to have a non-residential address. Setting up service with Alliance was easy. Just the notary service was a little lengthy because I was on my phone and I wasn't on my computer. So the signing of the documents was a little hectic and complicated too. But in the end, it all turned out okay.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please don't hesitate to contact us.
Reviewed Oct. 27, 2023
Durim was very informative and responsive. Also very respectful and helpful. He told me how the company would help build my business credit for free without any extra cost. Also on how I can use the office space and the rates to use them. Also asked if I needed more information on the subjects I would ask him.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 26, 2023
Carlos was great with the onboarding process. My questions were answered and our conversation was seamless and smooth. I was able to learn about all that my new virtual office has to offer and how to best take advantage of the perks associated. I think Carlos did a fantastic job and did not leave any stone unturned!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 24, 2023
Great onboarding. Durim gave me a call and provided me a tremendous detailed on the onboarding process. He was very informative on the next steps and the benefits I have to use. I am pleased with this process. When it comes to virtual offices, I would highly recommend it to anyone who may be looking for this type of service. It's simplified and straight to the point with a lot of benefits and options.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 23, 2023
Durim was very knowledgeable and had answers to all my questions. Our call was very informative and I feel confident that I have all the tools to make the most use of my virtual business address. I will be sure to recommend this service to all my friends and family that are in the market for a virtual office. My account number is #**.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 23, 2023
Setup was seamless. I did everything virtually via email, took a tour of the facility, and then signed. I use the virtual address, and if I need to, I can lease the space.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Oct. 22, 2023
Alliance was able to address my key concerns. Also, I wanted them because of their price point. They also offered several benefits of why you should have a virtual office, things that were outside the scope of what I knew, and how their own services would be tailored to small businesses like ours, with things like working on the business credit score and an order. They had a lot of resources, not just filling a service. They were also very keen for me to actually have the best value for whatever I paid for on how to best use the service. I have a dedicated account officer who gets across to me with mails, even if it's automated. Even the times I try to follow up on something I find interesting, he's quick to respond.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Oct. 22, 2023
I liked the product that they offered. When I read the reviews, they stood by their product. If you needed help with something, they'd be there, and it was. When I was on their website, I did an online chat with one of their reps and they were there to help me out almost every step of the way. I was surprised. They emailed me a lot, which I liked because they were staying in contact with me. They told me that I could use the address to open a business bank account, which I have. I really like that because that makes a huge difference in getting funding for my business and putting an address on my business license as well. So it has impacted my business on a good note.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Oct. 21, 2023
I was having some trouble with my EIN because I didn't fill out the form correctly, and I had to fax it. Then they sent me something in the mail, which was the one I picked up at the virtual office at that address. So, it's nice now that I could get mail there. I've met the receptionist, and I really like that chat whenever.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us.
Reviewed Oct. 21, 2023
We had a virtual office with Alliance in the past and I renewed an address that we had previously with them. We then decided to add more locations. It was a good process and was pretty seamless. They stayed in touch throughout the whole process. I was working with them directly and it's been a good experience. We'll continue to use Alliance and would recommend them to other people. The cost is fair for the service. I like that they provide different price ranges and can find what works for you that way.
It is great to hear that you had good communication throughout the process and that your direct interaction with our team has been a positive experience. Your satisfaction is important to us, and we look forward to continuing to serve you.
Reviewed Oct. 21, 2023
Alliance Virtual looked very professional online. A lot of websites don't look professional and don't draw me in, but theirs did. I applied online and a rep reached back out. He had a conversation with me on the phone, gave me more information and let me know about their services. He did good. Overall, it was good. It was clear and direct. Also, my business is growing, but it hasn't really been long, so there's not much of a change yet.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Daniel. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 21, 2023
Alliance was the best option I found. It was a little confusing at the beginning because everything was electronic conversations. But after I followed up, it was easy. They've been in communication with me. It's been a good experience.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance in the future, please do not hesitate to contact us."
Reviewed Oct. 20, 2023
Sherifi was great. He had a pleasant welcoming phone voice. He was also very knowledgeable and informed me of another service that would be beneficial to me. He also sent emails with more information that I found extra helpful. I will definitely be reviewing them so that I may add more services to help build my business faster.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 20, 2023
Durim was very helpful! He answered my questions, was very professional and made sure I was set up properly, and that everything was clear and ready to go. The onboarding process was quick, but very concise. I appreciate the friendly demeanor and nice attitude. I feel comfortable and confident to reach back out if anything comes up. Thank you, Durim!
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 16, 2023
Very professional, extremely helpful and pleasant to talk to. Hearing about the extra features that came with the plan that was on the website was definitely a pleasant surprise that made my day... I'm enjoying the services thus far... I look for to utilizing all of the features that comes with my virtual office plan.
We take great pride in our team's responsiveness, attention to detail, and professionalism, and we are thrilled that you found these qualities to be outstanding.
Thank you for choosing our services, and we look forward to serving you again in the future.
Reviewed Oct. 16, 2023
I wanted to extend my heartfelt thanks for the exceptional service we received during our brief two-day experience with your virtual office. Your team's responsiveness, attention to detail, and professionalism were truly outstanding. We appreciate the seamless and efficient support you provided. Thank you for making our time with you so productive and enjoyable.
We take great pride in our team's responsiveness, attention to detail, and professionalism, and we are thrilled that you found these qualities to be outstanding.
Thank you for choosing our services, and we look forward to serving you again in the future.
Reviewed Oct. 8, 2023
My experience with Alliance and its onboarding was very simple and easy. I appreciate the patience of Durim ** and his consistency. He understood what I needed and made it happen. He even doubled back and let me know that I could submit my EIN, to have you report to my business credit. Thank you.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Oct. 3, 2023
When I first set up the service, the rep walked me through holding my hand. He broke down everything I didn't understand. But after that, that door was closed. I needed someone to walk me through the process of where do I go from there because there are a lot of different things that come with it but I'm clueless. Also, I wanted to upgrade my service and I needed someone to walk m I couldn't get anybody from their customer service. I was calling the rep who I signed up with but no one ever got back to me. I took it upon myself to go with another third party company for the phone and website services. Alliance's service is great, though. The office is a beautiful office and they're great people there when I go there. I was never able to complete the virtual walk-through and I explained that to the gentleman at the front desk and he did it with me. But I may not continue with Alliance once my service is over.
Thank you for taking the time to share your feedback. We genuinely appreciate your kind words about our initial service setup and the assistance you received from our representative. It is wonderful to know that you found our office space and team to be great. Your input is valuable to us, and we take it seriously. We would love the opportunity to discuss your concerns further and explore ways to make your experience with us even better. Please do not hesitate to reach out to us directly so we can address your specific needs.
Thank you for considering Alliance Virtual Offices, and we hope to have the chance to continue serving you.
Reviewed Oct. 3, 2023
Hello. My experience with Mr. Carlos ** went very well. He made sure I understood the plan I have and the features it offers. He was very polite, kind, and genuine. His customer care was great. He made everything clear about my account and inspired me to take my office features to the next level. Thumbs up.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Sept. 27, 2023
In our onboarding call Durim let me know some things that I needed. He communicated clearly and efficiently which I appreciate. He let me know a number of things I could contact him about + some Alliance offers. Today I have confidence in Durim, and his work as my Success Representative with Alliance.
Thank you for sharing your feedback with us. We are delighted to hear about your positive experience with Durim during the onboarding call. Clear and efficient communication is something we value greatly, and it is wonderful to know that Durim was able to provide you with the information you needed. We look forward to working with you in the future. As always, you have our contact details if you need further assistance.
Reviewed Sept. 26, 2023
Charlie did great job! He was personable, engaging, and super helpful. He also answered all of my questions without making me feel like they was a bother. I feel more confident with the choice that I have made of working with Alliance Virtual Offices. I will recommend this service to others who need a virtual office.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Charlie. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Sept. 20, 2023
The onboarding follow-up call was nice to have because I was able to have my questions answered. I was also provided with additional information that will be helpful for my business. I was also told that they could assist with registering my business with Credit Safe. In doing so, I know that that information can boost my businesses' credit record. Thanks a lot.
Thank you so much for taking the time to leave us feedback! We are thrilled to hear about your positive experience with our service. Your feedback is truly appreciated, and it motivates us to continue delivering top-notch quality and service to our valued customers. If you need assistance, please dont hesitate to contact us.
Reviewed Sept. 20, 2023
Durim, made my virtual onboarding call super smooth & easy. He provided me with pro tips & tricks on how to list my business as well as providing me information on built in features I can take advantage with having a virtual office. Thank you Durim again for all of your time and guidance.
Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kudos to Durim. We appreciate your recommendation and look forward to working with you in the near future. As always, you have our contact details in case you need further assistance.
Reviewed Sept. 16, 2023
When setting up with Alliance, you go online and pick the office that you need that fits your business. Once you do that, you get an appointed associate who would contact and help you through, which is pretty great. They tell you all their offers or how you can advertise your business and ways you can get customers. Then, you have to do a notary and make sure you sign up with USPS. They make sure you're legal and your business is standing. Then, I went to the State of Secretary to put my address down and that was it. It was a pretty straightforward process and things have been great, so far. The price is awesome, too. The office is 30 minutes away from my home and I haven't even went in. But it is an area that I grew up in and I could physically go there and pick up mails.
Thank you for sharing your experience with the Alliance Virtual Offices setup process. It is great to hear that you found the process straightforward and that you appreciate the support you received from your success representative! If you ever have any questions or need further assistance, please do not hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Alliance Virtual Offices!
Reviewed Sept. 15, 2023
I'm perfectly happy. Alliance Virtual is awesome. The customer service has been great, and the communication has been outstanding. We're all set up, and it was very easy. There was almost too much information at times though. Most people starting a company don't have a lot of time to peruse and contemplate. Still, all of it was great.
Your positive feedback means a lot to us. It is wonderful to know that you found our customer service to be excellent and our communication outstanding. Thank you for choosing Alliance Virtual Offices, and we look forward to continuing to support your business ventures!
Reviewed Sept. 12, 2023
When I was setting up with Alliance, I had to log in, put in my information and go through a notary process to verify the business information. Two days later, I got my email from Alliance saying they got the information from the notary and everything should be done within 48 hours. And it was. I had questions and I was able to go to the chat easily to get those answered and then finish the process of setting up the office. So, everything was easy and smooth.
The guy that I'm assigned to calls me at least once a month to see if there are any questions or concerns that I have and to make sure that I set up an appointment to come in and look at the virtual offices. My significant other is trying to establish a business as well. So I asked questions to the guy about getting him registered with Alliance as well as the business address, and he said just give him a call when he was ready and he would make sure that he got set up with no issues. We'll look to see if there's some sort of discount that he can apply since we'll be using Alliance for two businesses.
Thank you for sharing your experience with us! Our notary verification process and prompt email communication seem to have met your expectations. It is great to know that your success representative maintains regular contact and offers help even for your future endeavors. Thank you for choosing Alliance, and we look forward to continuing to support your business ventures!
Reviewed Sept. 11, 2023
My experience with Alliance Virtual Offices so far has been Excellent! I had the pleasure of speaking with Client Success Representative, Durim ** during the onboarding process, and I truly appreciate how professional, polite, personable, and thorough he was with providing me with pertinent information, and ensuring I understood everything. He made me comfortable and assured that my selection of Alliance for a virtual office was a good decision. I look forward to speaking with Durim in the future to address any questions, and resolve any issues I may have.
Thank you very much for sharing your outstanding experience with Alliance Virtual Offices! We are happy to hear that your onboarding process with Durim was excellent and that he provided you with professional, polite, and thorough assistance.
We are committed to delivering exceptional service and support to our clients, and your feedback reinforces our dedication to that goal. Should you have any more questions or need assistance in the future, please do not hesitate to reach out to Durim or our team.
Reviewed Sept. 7, 2023
Daniel ** explained the services provided by Alliance Virtual Offices extremely well. He answered all my questions in a professional manner. He also explained additional services in cases I was interested and reviewed/explained my agreement with Alliance Virtual Offices very carefully to make sure I understood it completely. Overall, I had a great experience.
Reviewed Sept. 6, 2023
Rodolfo "Rudy" truly excelled in my onboarding session. His expertise and patience ensured that I felt well-prepared for my new role. He not only answered all my questions comprehensively but also proactively shared valuable resources and contact information, demonstrating a commitment to ongoing support. Rudy's dedication and professionalism were instrumental in making my onboarding experience exceptional. I am sincerely grateful for his assistance.
Reviewed Aug. 31, 2023
I greatly appreciated Durim's efficiency. He provided detailed information about all the various features and services of the virtual office. He was polite and professional. I think he is a valuable connection for me to make the most of the available services. I appreciated his communication and emails to keep me informed.
Reviewed Aug. 29, 2023
I was able to do a minor changes in my certification with no delay, I was contact the same day I submitted the request and with no issue it was resolved. I was help the in a matter of minutes. The gentlemen was very polite and understanding.. I really like Alliance Virtual Offices..
Reviewed Aug. 29, 2023
Our on-boarding meeting call went great. Charlie provided helpful and detailed information about the process involving the virtual office space. He answered all my questions and sent me information to assist with a smooth transition into the virtual office. He provided his contact information and stated he will assist me with any booking required for a space if needed.
Reviewed Aug. 28, 2023
My meeting with Durim on August 28 2023 at 10:30 am was efficient. He provided detailed information on all services Alliance Virtual Offices provides. He was pleasant, informative, and helpful. I would definitely recommend Durim as an advisor to anyone seeking to understand how virtual office spaces work. He wasted no time in providing an overview of my account and asked if I had any concerns or any clarifying questions. He represented Virtual Office Spaces in an extremely professional manner. He is exactly the type of advisor/employee any company would want on their team/staff.
Reviewed Aug. 25, 2023
Very knowledgeable about the business and was able to offer me options in reference to my new business in which I appreciated. He was able to also resend me the Business Address Agreement. He let me know the value of going into a bank to get a business account is easier than doing it online in which I’ll take that advice for sure!
Reviewed Aug. 23, 2023
Charlie ** has been great support getting my virtual office and phone setup! The process was easy and straightforward! Any concerns were quickly addressed and he was readily available to help! I am looking forward to trying my new services out! I will be sure to recommend this service to others!
Reviewed Aug. 23, 2023
The gentleman I spoke with, regarding my account was extremely knowledgeable and very professional. I look forward to doing business with your company in the future. I can clearly see an advantage to working with you. I would appreciate being notified when specials are available for me to take advantage of. I am a brand new start-up company and I need all the help I can get. Thanks again!
Reviewed Aug. 22, 2023
Alliance's prices were in alignment with my budget and the particular office that I chose is fairly close to where I live in the area that I needed to stay in throughout the day. Also, once I contacted them, the representative that I spoke to and I worked with, was amazing. With them, I have access to a physical space and they handle my mailing services as well. I pretty much have a personalized team through Alliance when it comes to answering questions and supporting me, like with my business credit. They have a really great concierge-type of setup with their customer support. They're exceeding my expectations and I also signed up a few of my personal clients with them just because of my relationship. So, they've gotten other business through me.
Lavina,
We truly appreciate your positive feedback about your experience with Alliance Virtual Offices. We're pleased to hear that the representative you worked with provided you with amazing service and support. At Alliance, we are committed to offering not just services, but a personalized experience tailored to our clients unique requirements. Your words about our concierge-style customer support warm our hearts, and we're thrilled to have exceeded your expectations.
Thank you for also sharing that you've recommended our services to others. We're honored to have earned your trust and look forward to continuing to support you and your clients in the future.
If you ever need further assistance or have more questions, please don't hesitate to reach out to us.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 22, 2023
Mr. Daniel ** was very helpful with helping me to understand everything concerning my virtual address. He was very patient with me and he made sure that I understood everything as he explained everything. I'm glad that I had the opportunity to speak with him today, and I look forward to doing business with him and this company in the future.
Stanley,
Thank you for sharing your positive experience with Daniel and Alliance Virtual Offices. We value your satisfaction and are pleased to know that Daniel's patience and thorough explanations left you feeling confident and well-informed about our services. We're excited to support you in the future as you continue to work with our company.
Please remember that our team is always here to assist you. If you have any questions or need further assistance, don't hesitate to reach out.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 22, 2023
Alliance Virtual has very good reviews and the price is very affordable. They called me as soon as I reached out and they did have very good customer service. They did almost everything. They just ask me some questions, and then they called me to verify if everything is okay. It was easy. I'm utilizing Alliance Virtual for the address. Everything is very good for my bank. I have a business address. So, with the marketing, it's very good for the customers. I am very satisfied.
Karen,
Thank you for taking the time to share your positive experience with Alliance Virtual Offices. We're happy to hear that you found our services affordable and that our customer service exceeded your expectations and that our services have contributed positively to your business and its marketing efforts.
Your satisfaction is important to us, and we're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out to us.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 21, 2023
Durim ** was awesome. He gave me a lot of insight on my package deal, I purchased and what I can/can't do with the virtual office as well as marketing. I believe this will help my business prosper, I would recommend Alliance Virtual Offices to my upcoming entrepreneurs!! I love that I have office meeting space and able to receive mail. If this wasn't an office, I would live here!!!
Daisy,
Thank you for sharing your wonderful experience with Durim! At Alliance Virtual Offices, we're committed to helping businesses thrive, and we're glad to know that you believe our services will contribute to your business's success. Your recommendation to upcoming entrepreneurs is greatly appreciated.
We're excited to have you as part of our community, and we're here to support your business journey. If you ever have further questions or need assistance, please feel free to reach out.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 20, 2023
Durim was an absolute gem when we spoke on my orientation call. He was very knowledgeable and personable. I did not feel like "just another client/account#". He was attentive to the questions and needs that I made known and exhibited a "can do" attitude. Five PLATINUM stars all around.
Erika,
Thank you for taking the time to share your positive experience with Durim! We're thrilled to hear that he provided you with exceptional service during your onboarding call.
At Alliance Virtual Offices, we believe in treating each client as an individual and ensuring that their needs are met with the utmost care and attention. Durim's dedication to addressing your questions and exhibiting a positive attitude is truly appreciated.
Your feedback means a lot to us, and we're here to continue providing you with top-notch service. If you ever need assistance in the future, don't hesitate to reach out.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 17, 2023
Durim was very understanding when I missed the onboarding meeting and made sure to check in with me to get it done. He gave a very thorough breakdown of the services and I appreciate the time taken to do so. It’s nice to see that Alliance Virtual takes customer service a priority.
Kristen,
Thank you for your kind words! Durim is truly committed to ensuring your experience with Alliance Virtual Offices is top-notch, and we're glad he could assist you in completing the onboarding process smoothly.
Our team takes pride in providing thorough explanations of our services, and we're pleased to hear that you value this aspect of our customer service. Rest assured, we always prioritize our customers and strive to exceed expectations.
Should you have any more questions or need further assistance, please don't hesitate to reach out. We're here for you.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 16, 2023
I’m more than happy with my new virtual office Carlos was able to answer my questions and provide me with great customer service along the way. In the future I know who to contact on the future if I have any questions I need answered. So far so good and at this point in time I would refer this company to anyone.
Adrian,
We're truly delighted to hear that you're taking advantage of your new virtual office!
Rest assured, if you have any questions in the future, Carlos and the entire team will be here to help. Your feedback means a lot to us, and we appreciate your willingness to refer our services to others.
Thanks for being a part of Alliance Virtual Offices. We're excited to continue supporting you on your journey.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 14, 2023
I’m so thankful for Carlos and all the help he’s provided me in getting my virtual address established and asking all my questions. He also responds quickly to my emails and resolves matters in a timely fashion. My transition has been really smooth thanks to his patience and expertise. Thank you Carlos!
Fantasia,
We sincerely appreciate your gratitude for Carlos and the assistance he has provided you in establishing your virtual office. We're glad to hear that his quick responses, timely resolutions, and expertise have made your transition a smooth and positive experience.
Your kind words motivate us to continue delivering top-notch service and support. If you ever have more questions or need further assistance, remember that Carlos and our entire team are here for you.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 14, 2023
I really do appreciate the time Carlos took to answer all my questions and concerns. I truly believe that these services will be a great benefit to my company which will further enhance the way I do business with current and future clients. Carlos has given me the reassurance that if I run into any issues or have any types of concerns, he will provide assistance without hesitate. I like that! Thank you so much! Rick
Ricardo,
We truly appreciate your positive feedback about Carlos and your experience with our services. Your kind words mean a lot to us and serve as a reminder of the value we place on our clients.
We deeply care about our team members who work diligently to provide excellent service. We believe that a supportive and caring team translates into better assistance for our clients.
Thank you for recognizing Carlos's efforts and for choosing Alliance Virtual Offices. We're here to support you and your business every step of the way.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 13, 2023
Charlie was very helpful whenever requested. He provided comprehensive explanations to my questions; was always available when needed he had a friendly but professional approach in our discussions and in general the service offered was one of the best. Such a great customer support is really valuable and hard to find and is very important to businesses nowadays.
Athan,
Thank you for your positive feedback about Charlie's quality of service. We're happy to hear that he provided comprehensive explanations to your questions and offered friendly and professional support.
Your satisfaction is our priority, and we're glad to have been able to meet your expectations. We understand the value of excellent customer support for businesses, and we're committed to providing just that.
If you ever require further assistance, have inquiries, or need support, please feel free to reach out. We're here to ensure your experience with Alliance Virtual Offices remains exceptional.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 11, 2023
Hello, my initial consultation with Carlos was great. He explained a great deal and answered my questions. He remained calm and made me feel comfortable speaking to him. He even held the line while I walked to find a private location to take the call. Offered the option of phone or virtual. I called later today and he responded quickly and solved my issue. He was able to troubleshoot the problem and fix.
Derrick,
Thank you for sharing your positive experience with us. We're pleased to hear that your onboarding session with Carlos was helpful and informative. It's great to know that he went the extra mile to make you feel comfortable and provided options to ensure your convenience during the call.
Your satisfaction is important to us, and we're here to provide prompt solutions whenever you need assistance.
If you have any further questions or require support, don't hesitate to get in touch. We're committed to ensuring your experience with Alliance Virtual Offices remains excellent.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 11, 2023
Great customer service, very pleasant, very detailed, great information for future benefits. The rep was able to get my onboarding moved up almost a month sooner. The rep was able to give me information about other services that would be very beneficial for me and my business. The rep provided his information so that I could reach out if I have any questions.
Anthony,
Thank you for your positive feedback regarding our customer service. We're pleased to hear that your experience was pleasant and detailed, providing you with valuable information for future benefits.
We're glad that our representative could accommodate your request and provide you with helpful insights into our services that can benefit your business. Your satisfaction is our priority, and we're here to assist you every step of the way.
If you ever have any inquiries or require further assistance, please feel free to reach out to our dedicated support team. We're here to ensure your experience with Alliance Virtual Offices remains exceptional.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
I have been a customer for almost six months. I am happy with services provided by Charlie S. He is quick to reply and help with what I need. If you are looking for offices, this is the right choice for you. You will enjoy working with Charlie. Highly recommended!
Payam,
Thank you for your loyalty as a customer for nearly six months. We're happy to hear that you're satisfied with Charlie's quality of service.
Your recommendation means a lot to us. We strive to provide top-notch service and are glad to have exceeded your expectations. If you ever require further assistance or have questions, please don't hesitate to reach out. We're here to ensure your experience with Alliance Virtual Offices remains exceptional.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
Charlie is an exceptional rep - consistently available, quick to respond, and willingly addresses all my questions. A true pleasure to collaborate with.Charlie's remarkable product knowledge greatly enhances our collaboration. He swiftly translates complex concepts into clear explanations, ensuring efficient problem-solving. His quick actions demonstrate his commitment to resolving issues promptly, fostering a seamless working relationship.
Folashade,
Thank you for your kind words about Charlie, we're thrilled to hear that he provided you with helpful assistance and a smooth onboarding experience. Your satisfaction will always be our priority.
If you ever have further inquiries or require assistance, please feel free to reach out. We're here to ensure your experience with us remains positive.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
Great service. Carlos was very helpful. He answered all of the questions I had and provided a great on-boarding call. I am new to this service and I am happy so far. I plan to continue to use the service and refer it to friends and family. Overall I am satisfied with the process.
AL,
Thank you for your kind words about our service. We're thrilled to hear that Carlos provided you with helpful assistance and a smooth onboarding experience. Your satisfaction is our priority, and we're glad that your questions were answered and that you're happy with the service so far.
We appreciate your plan to continue using our service and your intention to refer us to friends and family. If you ever have further inquiries or require assistance, please feel free to reach out. We're here to ensure your experience with Alliance Virtual Offices remains positive.
All the best,The Alliance Virtual Offices team.
Reviewed Aug. 10, 2023
I just received the email stating my payment was declined so I need to go back and look at it and try to click on "Update my payment information". But I enjoy Alliance Virtual. I have the pros and benefits that come along Alliance being that the virtual offices give you an established address. It comes with a lot of perks and has affected my business in a number of ways such as being able to put yourself in the catalog to where when consumers google your address and your business name, they see the address and see Prime Real Estate. I recommend Alliance Virtual to anybody. It's perfect all around the board.
Ruffin,
Thank you for your feedback, we apologize for the inconvenience regarding the declined payment, we understand that this has been resolved but do let us know if you require any type of assistance, we're here to help.
Your satisfaction is important, and we're glad that our services have positively impacted your business. We appreciate your recommendation and look forward to continuing to provide you with a seamless and beneficial experience.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
Because of my new LLC, I needed, not just a virtual office, but an office where I can actually walk into. Setting up with Alliance was fast. After I went on site to register the name, I got a call from one of the representatives, and the rep walked me through everything that I needed to do. Then I scheduled a call with a notary. For now, the quality of their service is good.
Jude,
Thank you for choosing Alliance Virtual Offices, we're glad to hear that our services align with your requirements.
Your convenience is important to us, and we're pleased to know that our setup process was fast and easy. We're committed to providing a quality service, and we're thrilled that your initial impression has been positive. If you have any further inquiries or require assistance, please don't hesitate to reach out. We're here to support you every step of the way.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
I liked Alliance's pricing, and as soon as I chose them, they did an onboarding call. They showed me the ins and outs and the different features that they had. I really like their service, especially Rodolfo which is the agent that is assigned to my account. He's super kind and answers all my questions. I'm very happy that I chose Alliance. I have been to the actual building, and even the receptionists have been very nice.
The setup process went very smoothly. They give you a first-time phone call, and they go over everything. They were very detailed, explained things to me, how it works, and what to do if I wanted to add additional things to my package, rent the offices, or if I ever wanted to move to a different building. It was very informative. I'm very proud of the company that I chose. The cost is affordable. I'm very happy. I'm excited to keep building a good relationship with them. I don't want my business to have my personal address or personal information. So, to have a way where I can use a virtual address is amazing.
Michel,
Thank you for sharing your positive experience with us. We're happy to hear that our team took you through the features and functionalities of your virtual office service, providing you with a clear picture of what comes included with your plan.
Our comprehensive setup process is designed to make sure you're well-informed, and we're glad our detailed explanations met your expectations. Your pride in choosing us warms our hearts, and we're equally excited to keep building a strong relationship with you.
Please feel free to reach out whenever you need assistance or have questions. Thank you for your trust in Alliance Virtual Offices.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 10, 2023
The call today was a great experience. Any concerns I may've had was explained to me and broken down into detail. I was happy to know I had someone on the other end of the phone on my side. I was confident to know my representative was here to help in any way.
Antwan,
Thank you for taking the time to share your experience with us. Your satisfaction is our priority, and we're glad that your concerns were addressed in detail during your onboarding.
It's wonderful to know that you felt supported and confident with our representative. At Alliance Virtual Offices, we strive to be your reliable partner every step of the way.
Please remember that you can always reach out to us for any future information or assistance. We're here to ensure that your experience with us remains exceptional.
All the best,The Alliance Virtual Offices Team.
Reviewed Aug. 9, 2023
Daniel was thorough and personable. He answered any questions I had for him. He was on time for the meeting and welcoming. Daniel introduced to me new features that I was unaware of and was willing to explain them. I appreciated Daniel's attentiveness. I look forward to continuing my services at Alliance Virtual Offices and will provide a referral to anyone who is in need of the service.
Bryanna,
Thank you for your kind words about Daniel. We're delighted to hear that he provided you with a thorough and personable experience. It's wonderful to know that he was attentive to your questions and introduced you to new features. We're glad you appreciated his willingness to explain things.
Your satisfaction is important to us, and we're excited to continue serving you at Alliance Virtual Offices. Thank you for considering us for referrals as well. If you ever need further assistance or have questions, please don't hesitate to reach out.
All the best,The Alliance Virtual Offices team.
Reviewed July 29, 2023
I use the Virtual Address service and the price is fine. It’s good dealing with Alliance Virtual Offices. Using their service helped me to get started on my business. When I go there and get my mail, they have it ready for me.
Christina,
Thank you for choosing Alliance Virtual Offices for your virtual address needs. We're glad that our services have played a part in helping you get started with your business. It's our mission to support entrepreneurs like you in their journey to success.
If you have any further feedback or require any assistance, please don't hesitate to reach out. We're here to ensure that your experience with Alliance Virtual Offices remains positive.
Thank you for your business, and we look forward to continuing to serve you.
All the best,The Alliance Virtual Offices team.
Reviewed July 28, 2023
Durim ** was simply amazing! He was efficient, clearly worded and answered all of our questions. He was very quick to respond to our emails as well! I look forward to continuing this great experience with Alliance Virtual Offices. I feel confident that he will make my transition into my business much smoother.
Vanessa,
We appreciate your confidence in Alliance Virtual Offices and your trust in Durim. Our team is dedicated to making your transition into your business as smooth as possible, and we're excited to continue supporting you throughout your journey.
If you have any further inquiries or require any assistance, please feel free to reach out. We're here to ensure that your experience with Alliance Virtual Offices remains exceptional.
Thank you for choosing us, and we look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed July 27, 2023
Daniel provided outstanding service, answered all my questions and this is a great value for my virtual office needs. I look forward to adding more services in the near future and doing business for many years. I will also recommend this virtual office to my other colleagues and partners so that they can experience the benefits of this great service as well!
Dominique,
Thank you for your kind words. We're thrilled to hear that Daniel provided outstanding service and addressed all your questions. Delivering exceptional customer support is at the core of what we do, and we're glad that you had a positive experience.
We truly appreciate your loyalty and trust in Alliance Virtual Offices. Thank you for recommending our services to your colleagues and partners. We strive to create lasting partnerships with all our clients, and we're excited to continue supporting your business for many years to come.
If you have any further inquiries or require any assistance, please don't hesitate to reach out. We're here to support you every step of the way.
All the best,The Alliance Virtual Offices team.
Reviewed July 26, 2023
Virtual office setup with Alliance was quick and easy. Excellent contact throughout. Daniel from Alliance was quick to respond to all my questions and provided valuable information on how to take advantage of all the features and services. Very reasonably priced and solid reputation. I was up and running in no time and am really pleased with the service. Highly recommended.
Danny,
Thank you for choosing Alliance Virtual Offices for your virtual office needs. We're thrilled to hear that the setup process was quick and easy for you.
We're glad to know that Daniel provided prompt responses to all your questions and offered valuable insights into maximizing our features and services. Our team takes pride in providing helpful and knowledgeable support to our valued clients.
Thank you for recommending Alliance Virtual Offices. We truly appreciate your support and look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed July 25, 2023
I now understand how to utilize my office, received excellent clarity on phone usage. Calm demeanor, spoke with clarity and good customer services skills. The type of personality any company should appreciate. I didn't realize the out of town office option until he shared it. And he shared the business credit building structure that is very motivating when it comes to how to manage your business.
Willie,
Thank you for your feedback. We're delighted to hear that you now have a clear understanding of how to utilize your office space and phone services, and that our representative provided excellent clarity and customer service.
Moreover, we understand the importance of building business credit and managing your business effectively. Our aim is to empower our customers with knowledge and tools to succeed.
If you have any further questions or need assistance, please don't hesitate to reach out. We are here to support you every step of the way.
Thank you for choosing Alliance Virtual. We appreciate your trust in our services and look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed July 20, 2023
Alliance Virtual was recommended to me by a business colleague. They used the service and found them really well. I looked through their information online, then somebody called to confirm and verify things. I had clear information about my next steps in terms of the legal parts that I needed to do. I sorted that out, then I had an onboarding call. That was a bit booked out into the future a few weeks, but it was fine with me because I was not in any urgency. That went well too. Everything was explained clearly to me and they're very good in their response time when I need something and I call them up for something. They've been really efficient.
Kavita,
We are thrilled to hear that Alliance Virtual was recommended to you by your business colleague and that you had a positive experience with our services. It's great to know that our online information provided you with clarity.
We apologize for any delay in scheduling your onboarding call. We take pride in providing clear and helpful information during the onboarding process, ensuring that you have a seamless experience with us.
Thank you for choosing Alliance Virtual Offices, and if there's anything else we can do to support your business needs, please don't hesitate to let us know. We value your business and look forward to continuing to serve you with excellence!
All the best,The Alliance Virtual Offices team.
Reviewed July 19, 2023
Durim has been so consistent and helpful, anything that I email him about, he jumps on top of it with no problem. His patience has been well appreciated. Even when I didn't like the number that was issued to me, he understood and got it changed right away. As a new customer, Durim made me feel secure as a new customer.
Dorothy,
We are delighted to hear about your positive experience with Durim! His consistency and helpfulness in addressing your inquiries promptly are truly commendable. As a new customer, feeling secure and supported is crucial, and we're pleased to know that Durim's excellent service made you feel that way.
Thank you for choosing Alliance, and if you have any more questions or need further assistance, don't hesitate to reach out. We value your business and look forward to continuing to serve you with excellence!
All the best,The Alliance Virtual Offices team.
Reviewed July 18, 2023
Alliance Virtual Offices provided all the information that I needed. I went on the website, I put the area code close to where I would like to be. And it generated all the virtual offices that were located in the area. It had some promotions going on as well, which was amazing, because I paid little or nothing to start to get that experience. And my next month I had to pay the full price, but I didn't mind because I knew what I was getting was worth it.
I told the rep how great he was. He answered my questions before I even had a chance to ask them. I appreciated that because everything was very informative. It was detailed. So, it made the transition of coming from my home as my business office to the virtual business office a smooth sailing one. So, all my documents were provided the same day that I needed to open up my bank account with the proof of address, so I had no issues.
Crystal,
We are thrilled to hear about your positive experience with Alliance Virtual Offices! It's wonderful that our website provided you with all the information you needed, making the process of finding a virtual office in your desired area effortless.
Our representative's exceptional service and ability to anticipate your questions were crucial in ensuring that you had a smooth and informative transition to your virtual office. We take pride in providing detailed and informative assistance to our customers, making sure they have all the necessary resources for a successful experience.
It's fantastic to hear that you received your documents promptly, allowing you to open your bank account without any issues. We understand the importance of efficiency and timely support when it comes to business operations.
Thank you for choosing Alliance Virtual Offices, and we are delighted to have played a role in making your transition seamless and hassle-free. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to serving you with excellence in the future!
All the best,The Alliance Virtual Offices team.
Reviewed July 18, 2023
Alliance has been very professional and we've had no issues so far. Setting things up with them was pretty easy. I just spoke with a representative, Able, and he was responsive. The cost of their service is great and I've referred one of my partners to them who got signed on. So, I was able to get a referral credit.
Brittany,
We are delighted to hear about your positive experience with Alliance! Thank you for choosing our services and for sharing your feedback.
We take pride in maintaining a high level of professionalism and ensuring that our customers have a smooth experience with us. It's great to know that setting things up was easy for you and that you found Abel, our representative, to be responsive and helpful.
We're glad to hear that you are satisfied with the cost of our services. Our team works hard to provide competitive pricing without compromising on quality.
If you ever need any assistance or have further inquiries, don't hesitate to reach out. We value your business and look forward to serving you and your partner with excellence in the future!
All the best,The Alliance Virtual Offices team.
Reviewed July 6, 2023
I recently had the pleasure of interacting with Mr. ** from the customer service department, and I must say that the experience was exceptional. From the moment I reached out with my inquiries, Mr. ** went above and beyond to provide me with all the information I needed regarding banking and business credit, EIN, secretary of the state, meeting rooms, rates, and much more.
What impressed me the most was Mr. **'s extensive knowledge and his ability to explain complex concepts in a clear and concise manner. He patiently listened to all my questions and provided detailed answers, leaving no room for confusion. It was evident that he had a deep understanding of the subject matter and was genuinely dedicated to helping me.
Furthermore, Mr. **'s professionalism and friendly demeanor made the entire interaction a pleasure. He was attentive, patient, and demonstrated a genuine desire to ensure my satisfaction. Despite the volume of my inquiries, he never made me feel rushed or unimportant. Instead, he took the time to address each question thoroughly, making sure I had a comprehensive understanding. In terms of availability, Mr. ** was extremely accommodating. He promptly responded to my emails and was available for phone calls at convenient times. This level of responsiveness and accessibility greatly contributed to my overall positive experience.
Overall, I can confidently say that Mr. ** provided the kind of customer service that goes above and beyond expectations. His depth of knowledge, willingness to assist, and exceptional communication skills truly set him apart. I am thoroughly impressed and grateful for his assistance. I highly recommend Mr. ** and would give him 10 stars if I could. Please expand his role within the company so that more customers can benefit from his outstanding service.
Tennille,
Thank you so much for sharing your exceptional experience with Daniel! We're thrilled to hear that he provided you with such outstanding customer service. We're glad that his extensive knowledge and clear explanations left no room for confusion, making the complex concepts easier for you to understand.
We truly value your recommendation, and your kind words mean a lot to us. We'll make sure to acknowledge Daniel's exceptional service, and we agree that he is an asset to our team.
Thank you for choosing us for your needs, and we hope to continue providing you with exceptional service in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business!
All the best,The Alliance Virtual Offices team.
Reviewed July 6, 2023
Durim's exceptional customer service skills were evident throughout our interaction. Not only did he possess extensive knowledge about the services offered, but he also took the time to understand my specific needs. Overall, my experience with Durim was exceptionally positive. I left the interaction feeling well-informed, confident in my decision, and grateful for his support.
Eddie,
Thank you for sharing your outstanding experience with Durim! We're thrilled to hear that his customer service skills exceeded your expectations. It's great to know that Durim's knowledge about our services and his dedication to understanding your specific needs made a significant impact on your interaction.
We take pride in having team members like Durim, who go above and beyond to ensure our customers feel well-informed and supported in their decisions. Your kind words are truly appreciated, and we'll be sure to pass on your gratitude to Durim for his exceptional assistance.
If there's anything else we can do for you, please don't hesitate to reach out. We value your business and hope to continue providing you with top-notch service in the future!
All the best,The Alliance Virtual Offices team.
Reviewed July 5, 2023
The staff at Alliance was very helpful and just an overall great experience with great people! I had an good onboarding experience and felt all my questions were answered and was explained everything that comes with my purchase in detail. For ease of use and the best virtual office experience, I highly recommend Alliance!
Jordan,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our staff at Alliance. Providing excellent service and assistance is our top priority.
We're glad to know that your onboarding experience was smooth, and all your questions were answered in detail. At Alliance, we strive to ensure our customers have a clear understanding of their purchase and its benefits.
Your recommendation means a lot to us! We are committed to providing the best virtual office experience, and we're delighted that you found our services easy to use.
If you ever need any further support or have additional questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!
All the best,The Alliance Virtual Offices team.
Reviewed June 29, 2023
Alliance is convenient and easy to use. The most surprising thing was that it was only a six-month contract. They have very easy prompts that came into my email and guided me through the next steps. I signed up for the virtual office, in hopes of being able to actually use some of the on-site features. The directions were very clear on the website and all of the links made you feel safe as you were clicking through. The options to set up through email were great because you could do it all types of day and night. You weren't relegated to a certain window of time during the day and I appreciated that. But it was disheartening that I signed up for a promotion and didn't get it. Other than that, the cost is very doable.
Sherri,
Thank you for your positive feedback on Alliance!
It's great to know that you found the directions on our website clear and the links reassuring. We understand how important it is for our customers to feel safe while navigating through our platform.
Should you need any assistance, feel free to reach out. We appreciate your support and look forward to serving you again soon!
All the best,The Alliance Virtual Offices team.
Updated review: July 5, 2023
Rodolfo with Alliance is great and I'm happy to be using their services.
Original Review: June 28, 2023
Setting up the service was 100% digital. It was online and easy. However, I have been trying to update my policy, but I can't get ahold of Alliance Virtual. I left a couple of voicemails and I sent two emails. I have an email tracker, and they're not being opened. I have the mail forwarding, but I'm trying to cancel it because they haven't forwarded my mail. My second billing cycle is coming up and I'm wasting money on things I'm not getting.
Reviewed June 27, 2023
I spoke to Dermond at Alliance, he walked me through how to set up my voicemail and gave me information after information. I had questions and I wrote them down as he was speaking about the company. And he covered a lot, so there weren't a lot of questions that I had to ask. So far, Alliance is very good. A lot of the other companies don't have the phone service like they do and that's amazing. I also love their customer service. Their reps are hands on and very knowledgeable of the job that they are working. That is a very important part that anyone can have when you work for a company where they let a customer like myself call and have a question, and they're able to answer the question. Even if they don't know the answer, they still address the question where it makes sense and that it is answered. It’s also very easy to get a rep, for them to call back, and to do a follow-up.
Tijuana,
Thank you for choosing Alliance Virtual Offices and sharing your positive experience with us. We're thrilled to hear that Durim provided exceptional service and guided you through setting up your voicemail. It's great to know that he covered a lot of information during your onboarding call, minimizing the need for additional questions.
We're also pleased to know that reaching a representative, receiving call-backs, and follow-ups have been hassle-free for you. We aim to provide timely and responsive support to all our customers.
Thank you for your kind words and for choosing Alliance Virtual. We're here to assist you further should you have any more questions or require any assistance.
All the best,The Alliance Virtual Offices team.
Reviewed June 23, 2023
The website was a little confusing at first, but after I called someone about it, it was simple. Alliance Virtual also sent emails and said, "We can schedule a call," but it was simple online once I started to navigate my way through. I already knew how to do it and didn't need anyone. When I started my account, I viewed the plans, the different levels and what they offer, and chose which level fit my needs best, then I started paying my monthly fee. I would recommend Alliance Virtual's services, and I plan on adding the mail package to my service as well.
Caleb,
Thank you for choosing Alliance Virtual Offices as your business service provider. We appreciate your feedback and are glad to hear that you found our website more intuitive after reaching out for assistance. We strive to provide a user-friendly online experience, and we apologize for any initial confusion you may have encountered.
Our aim is to offer a range of options to accommodate different business requirements. It's great to know that you found the process of starting your account and making payments straightforward.
We're thrilled that you're considering adding our mail package to your service. It provides additional convenience and ensures a comprehensive solution for your business needs.
Should you have any further questions or require any assistance, please don't hesitate to reach out to us. We're here to support you and ensure your experience with Alliance Virtual remains positive.
Thank you for recommending our services, and we look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
Alliance Virtual was more convenient than other companies and the price point was correct. The setup process was really easy, even the notarization. It was all online except at the end when they wanted me to go. They mailed me something to show that the service works. There was a little hiccup in the beginning, though. I reached out because my business name wasn't updated and I was trying to get it updated. The actual paperwork didn't have my business information on there. When I tried to reach out to the representative that was on the email, they didn't get back to me. But when I did call the actual number and left a message, they got back right away and they took care of it. The only problem I have with it is they don't offer enough minutes. It's only 50 minutes a month and I would like if they had more options that weren't so expensive. Other than that, for a new start-up, a small business, this is really good to look for a business front.
Veassna,
Thank you for choosing Alliance Virtual as your business solution provider. We appreciate your feedback and are pleased to hear that our services have been convenient and aligned with your price expectations.
We strive to make the setup process as seamless as possible, including online notarization, and we're glad you found it easy to navigate. We apologize for the initial hiccup regarding your business name, but we're glad our team promptly addressed the issue once you reached out to us directly. Providing excellent customer service and resolving any concerns promptly is our priority.
Should you have any further inquiries or require any assistance, please don't hesitate to contact us. We are here to support your business and help you create a professional and impactful presence.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
The Alliance Virtual rep was very friendly when I first purchased the office. We spoke over a call over Zoom and we really connected. He gave me his information so I can reach out to him. He was very warm. The physical office itself is a gorgeous office. The overhead cost is feasible. It would be a good representation of small business owners and new business owners as well. I highly recommend Alliance Virtual.
La Ronda,
Thank you for choosing Alliance Virtual for your business needs. We greatly appreciate your positive feedback and recommendation.
We take pride in our friendly and personable customer service, and we are glad to hear that your interaction with our representative was warm and helpful. Building connections and providing excellent support is at the heart of what we do.
We are delighted that you find our physical office space to be gorgeous. We strive to create a professional and inviting environment for our clients. Additionally, we understand the importance of cost-effectiveness for small and new business owners, and we are pleased that our overhead cost meets your expectations.
Thank you for your trust in Alliance Virtual Offices. Should you have any further questions or require any assistance, please don't hesitate to reach out to us. We are here to support you and your business every step of the way.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
Setting up with Alliance Virtual was easy. They were helpful and knowledgeable. They let me know additional things that I wasn't aware of.
Ayanna,
Thank you for choosing Alliance Virtual Offices.
We're glad you found our setup process easy and our team helpful and knowledgeable. If you have any further questions or need assistance, we're here for you. We appreciate your trust in our services and look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
I signed up with Alliance for a business address. Setting it up was easy online. It was a little bit difficult to speak with somebody in person. Then when I did speak to somebody in person, it took a little bit to get back in touch with someone. But based on the reviews, it was better than I expected. Some of the reviews were saying the customer service sucks, but it wasn't as bad as I expected. So, I'm happy about it. My experience, so far, has been good. The cost could be better just because all I need is the address part, but I've been able to get some things done with the business address. So, I appreciate that. I like that they had an online notary.
Shakeilla,
Thank you for sharing your feedback regarding your experience with Alliance Virtual Offices. We greatly appreciate your feedback.
We are pleased to hear that setting up your business address online was a seamless process for you. We are constantly working on improving our communication channels to provide better support to our valued customers like you.
It's encouraging to know that your overall experience has exceeded your expectations, despite some initial concerns. We appreciate your recognition of the value our business address has brought to your operations.
Should you have any further questions, require assistance, or wish to share more feedback, please do not hesitate to reach out. We are here to support you every step of the way.
Thank you for choosing Alliance Virtual Offices. We look forward to serving you and your business with excellence.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
Setting up with Alliance Virtual was easy. Their customer service has been excellent. Their quality of service is okay. The cost is not bad too. I went up to the office to check on my mail and the receptionist was very polite and helpful.
Fiona,
Thank you for your feedback on your experience with Alliance Virtual. We appreciate your positive comments about the ease of setup, excellent customer service, and polite and helpful receptionist. We strive to provide high-quality service at a reasonable cost. If you have any further questions or need assistance, please let us know.
Thank you for choosing Alliance Virtual.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
Alliance had a great deal for an awesome building. I had worked for companies in the past that rented shared offices, so I was familiar with the concept already. I had a little bit of a hiccup getting ahold of someone because I had a question, but I finally did. The reps were super responsive and everything was remote, which was great. I had an orientation call with my representative who was there to answer all my questions and his communication was great. I took notes, but I realized everything that I took notes on, they emailed to me. I like that he checks in with me.
Even though I had the cheapest option from Alliance, it doesn't matter. I still feel good about it. They even sent me a test mail to make sure that I would get the mail and the notification and I did. So, it was cool. The service is totally worth it. When I first started working, I wasn't doing contracts. So, I didn't worry about my address even though I looked up my business online and I realized that people could just look up my address exactly where I'm at, which I didn't like. It didn't occur to me until I did the contract. So, I wish I'd known about it in the very beginning because I would have done it from the start.
Thank you for sharing your positive experience with Alliance Virtual Offices.
We apologize for any initial difficulties you encountered in reaching us, but we're glad our responsive representatives were able to assist you promptly.
It's great to know that your onboarding call with your dedicated representative was informative and their communication met your expectations. We strive to provide comprehensive support to our clients, ensuring that all the necessary information is shared conveniently via email as well.
We're also pleased that our test mail service validated the efficiency of our mail handling and notification system, giving you confidence in the reliability of our service. Protecting your business address and maintaining privacy is indeed crucial, and we're glad that our solution has addressed this concern for you.
Thank you for choosing Alliance Virtual Offices, we appreciate your confidence in our services.
Should you require any further assistance or have additional questions, please don't hesitate to reach out. We're here to support you every step of the way.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
The signup process was very quick. It only took about seven minutes, and it was very easy. Everything was in plain English, so there wasn't any confusion on how to fill things up. I use the service for some mail and the address, and the cost and the service couldn't be any better.
Gairy,
Thank you for taking the time to share your feedback on your signup experience with Alliance Virtual Offices. We're thrilled to hear that the process was quick, easy, and straightforward. Our goal is to provide a seamless and hassle-free onboarding process for our valued customers.
We're glad that everything was explained clearly and in a way that made it easy for you to fill out the necessary information. It's our priority to ensure that our services meet your needs both in terms of cost and quality.
If you ever have any questions or need further assistance, our dedicated support team is always here to help. Thank you for choosing Alliance Virtual, and we look forward to serving you in the future.
All the best,The Alliance Virtual Offices team.
Reviewed June 22, 2023
I like the service that Alliance Virtual provides. I am getting into real estate investing and they have virtual offices where I can set up and meet anybody anywhere and I can get office space to sign documents because they're everywhere. I had a problem with the young man when I was trying to get set up, and I just told him I wasn't gonna talk to him. "Send me back to the person that I've been dealing with," and we were done. He sent me back to the young lady who helped me. We're still structuring, but Alliance Virtual is still good for me because now I have a place where people can contact me. I've changed everything, and it was very easy to switch all that information over with Utah and the state of Ohio and the IRS. It's been good, and I would recommend Alliance Virtual highly.
Gale,
Thank you for your positive feedback regarding the service provided by Alliance Virtual Offices. We're thrilled to hear that our virtual offices have been instrumental in supporting your real estate investing endeavors. The flexibility of our office spaces allows you to meet clients anywhere and conveniently sign important documents.
We apologize for any inconvenience caused by the initial issue you encountered, but we're glad that our team promptly resolved the situation and connected you with the dedicated representative who has been assisting you.
Your recommendation means a lot to us, and we appreciate your trust in our services. Should you require any further assistance or have any questions, please don't hesitate to reach out. We're here to support your business growth every step of the way.
Thank you again for choosing Alliance Virtual.
All the Best,The Alliance Virtual Offices team.
Reviewed June 21, 2023
Daniel is super friendly and knowledgeable! He explained everything and made sure I understood all that is included with the virtual office. He gave me information that I was not aware of that is going to be super helpful in growing my business. I look forward to working with him over the next few months! If I could give him 10 stars I would. Thank you Daniel!
Dear Desiree,
Thank you for sharing your positive experience with Daniel from our team. We're thrilled to hear that Daniel's friendly and knowledgeable approach made your virtual office experience exceptional.
We appreciate your kind words and recognition of Daniel's outstanding service. We're confident that he will continue to be a valuable asset to you in the coming months. Should you have any further questions or require any assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you once again for choosing Alliance, and we look forward to a successful partnership.
All the best,The Alliance Virtual Offices team.
Reviewed June 13, 2023
I called to be oriented on the use of my virtual phone and Charlie gladly helped me configure it and answered all my questions, I am very happy with the service provided. He is very knowledgeable, very kind. Thanks Alliance for the service.
Jenny,
Thank you for sharing your positive experience with our virtual phone service at Alliance Virtual Offices.
We're thrilled to hear that Charlie provided exceptional support during your onboarding call and assisted you in configuring your phone while addressing all your questions.
We take pride in our knowledgeable and kind team members who strive to deliver excellent service.
We appreciate your kind words and your trust in Alliance Virtual Offices.
Should you have any further questions or require additional assistance, please don't hesitate to reach out to our dedicated support team. We look forward to continuing to serve you.
All the best,The Alliance Virtual Offices team.
Reviewed May 26, 2023
They were the closest in location to where I live and the best price without a super long contractor agreement. I asked some questions via chat and then I filled out an application and made a payment. I have a mailbox with Alliance and then I can rent office space or conference room if I need it. They have nice offices. My rep has been pretty good. Although, there was a question in one email I sent that I didn't ever get a response for, so it was disappointing. But I was able to figure it out by just reaching out to their customer support and asking someone else. I did chat, and it was pretty fast.
Reviewed May 23, 2023
I started a small business and needed a space that I could receive mail as well as for a professional address. Though I do my services online, I still needed a physical address. So, I went looking and Alliance met my price point as well as the service needs that I had. I started doing chat with one of their reps that walked me through even their sign-up process. So, I was able to sign up. They answered my questions. They assigned me an additional rep, somebody completely different than the sales rep that I was working with, that specifically is assigned to my account. I jumped on a call with him. He walked me through every option that they had, the services that were available to me, any upgrades that I may wanna do, and what was available with that, and answered my questions.
We made sure that the address, as far as my home address, contact information, was correct so that I could receive any additional mail to me. After we did that, he sent me an email with some additional information. I get a weekly email that highlights the different features that they have with Alliance. I told him about different cities that I travel to, and he informed me about the offices that they have in those cities and what the process would be to reserve space if I need an office space for the times that I would be in those cities.
The service is very valuable to me in the sense that the benefit outperforms the cost. I don't feel like I'm getting the bare minimum. I feel like it's definitely valuable with the price point that they have it at, and it's something that's feasible for a business that's just getting going and has additional fees. If I wanted a premium package, they have the different value packages that I could grab ahold of that would meet my needs. But for where I am right now, the price point and what I get from it is on par for what I expect. Alliance has been very responsive and pretty spot-on with any requests that I've had. So, it's been a great experience so far.
Samuel,
Thank you for choosing Alliance as your partner in starting your small business and securing a physical address for your mail and professional needs. We're thrilled that our services met your budget and requirements, and we're glad our representative guided you through the sign-up process smoothly. Your satisfaction is our priority, which is why we assigned a dedicated account representative to provide personalized support.
It's fantastic to hear that they walked you through all the available options, services, and potential upgrades, ensuring you had a clear understanding and addressing your questions.
We're here to support your business journey and provide exceptional service. Should you need any further assistance, please don't hesitate to reach out to your dedicated representative or our customer support team.
All the best,The Alliance Virtual Offices team.
Reviewed May 23, 2023
The signup process at Alliance was wonderful. Their reps communicated very well. Their customer support was excellent. They're good people. They got good representation.
Marquis,
Thank you for your positive feedback regarding the signup process at Alliance. We're thrilled to hear that our representatives communicated effectively and provided excellent customer support. We take great pride in our team's dedication to delivering exceptional service.
We appreciate your kind words about our staff. We strive to maintain a team of knowledgeable and supportive individuals who are committed to ensuring a positive experience for our clients.
Thank you for choosing Alliance. We're honored to have your trust and look forward to continuing to provide you with outstanding service.
All the Best,The Alliance Virtual Offices team.
Reviewed May 16, 2023
Super professional. I received the information needed at the spot. Carlos was very knowledgeable to provide an answer to any question that I have. I'm so glad to be part of the Alliance virtual offices. I will be contacting back once I have all set up.
Joe,
Thank you for your feedback and kind words about our professionalism. We're thrilled to hear that you received the information you needed promptly and that Carlos was able to address all your questions with his expertise.
Please don't hesitate to reach out to us. We're here to assist you every step of the way and ensure a smooth experience.
Thank you for choosing Alliance virtual offices. We look forward to continuing to serve you and provide the support you need.
All the best,The Alliance Virtual Offices team.
Reviewed May 15, 2023
I love great first impressions, which gives me confidence in my choice of choosing this company to handle my business needs. Today was a great on boarding experience for me, and I especially loved the ease I felt from my assistant I think was his title. Thank you Durim (I hope I spelled that right) and I look forward to many interactions between you and in the future.
Gloria,
Thank you for sharing your positive experience and expressing confidence in our company for your business needs. We greatly appreciate your feedback.
We're glad to hear that your onboarding experience today went smoothly and that Durim provided you with ease and assistance. We value the interactions we have with you and look forward to continuing to serve you in the future.
Thank you for choosing us as your trusted partner. We remain committed to providing excellent service and supporting your business journey.
All the best,The Alliance Virtual Offices team.
Reviewed May 14, 2023
This office has been fantastic to work with from welcome to becoming a customer. The staff is very attentive and works hard to make sure your business needs are taken care of! Rodolfo handles all questions quickly, the staff at the Henderson office is very kind and welcoming.
Brenda,
Thank you for your kind words and positive feedback about our office. We're thrilled to hear that your experience with us, from the very beginning to becoming a customer, has been fantastic. Our dedicated staff takes pride in providing attentive and personalized service to ensure all your business needs are met.
We're delighted to hear that Rodolfo has been instrumental in addressing your questions promptly. Our team at the Henderson office is committed to creating a kind and welcoming environment for all our customers.
Thank you for choosing us as your virtual office provider. We look forward to continuing to serve you and exceed your expectations.
All the best,The Alliance Virtual Offices team.
Reviewed May 11, 2023
I went out to one of Alliance's offices and I liked what I saw. They had actual addresses and not PO boxes. I wanted to be able to be able to schedule my meetings and go into the office. They have conference areas as well so if I wanted to do training for my agents, I could do that. Then, once my business starts growing, I can have my office in the actual building if I choose to. Also, everything was professional and they had good customer service. If I call and they don't answer, someone will always give me a call back -- usually, the person that's assigned to me. If I send him an email, he will respond promptly and help me with whatever I have an issue with. It's a little expensive just for an address but for all the services that they do offer, it evens out. And they've impacted my business in a positive way. I have been able to get business credit because I have a physical address and I have been able to place my business on Google.
Ebony,
Thank you for visiting one of Alliances offices and sharing your positive impressions. We are thrilled that our actual addresses, rather than PO boxes, resonated with you. Our focus on providing flexible spaces, including conference areas, allows you to schedule meetings and conduct agent training with ease. As your business expands, the option to have your office within our building further supports your growth plans.
We take great pride in maintaining a professional environment and delivering excellent customer service. If we miss your call, rest assured that someone, typically your assigned contact person, will always reach out to you. Prompt responses to your emails and assistance with any issues you encounter are also part of our commitment to your satisfaction.
While we understand that the cost of an address may initially seem higher, we believe it is justified by the comprehensive range of services we offer. We are thrilled to have had a positive impact on your business, enabling you to establish business credit and enhance your online presence through Google listings.
Thank you for entrusting Alliance with your business needs. We are honored to support your growth journey and are here to assist you in any way we can.
All the best,The Alliance Virtual Offices team.
Reviewed May 11, 2023
Durin is extremely courteous and a pleasure to speak with. He is knowledgeable and personable going through the onboarding process with Alliance Virtual Offices as a specialized agent. I am very excited about the relationship Praos Group with Alliance Virtual Offices.
Sisy,
Thank you for sharing your positive experience with Durim and Alliance Virtual Offices. We're happy to hear that Durim provided you with courteous and knowledgeable assistance throughout the onboarding process. We aim to provide personalized and professional service to all our clients, and we're thrilled that you've had a great experience. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
Thank you for choosing Alliance Virtual Offices as your virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed May 9, 2023
I've had a very good experience with Alliance Virtual. There was an initial meeting set up and it was on time and very informative. So far, my expectations are met.
Erdem,
Thank you for sharing your positive experience with Alliance Virtual.
We appreciate your trust in our services and commitment to meeting your business needs. Should you have any further questions or require additional assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you for choosing Alliance Virtual. We look forward to continuing to exceed your expectations.
All the best,The Alliance Virtual Offices team.
Reviewed May 3, 2023
I had the Honor and the pleasure to speak to a Amazing human being Rodolfo. I called in confused about the whole procedure of having a Virtual office due to this being my 1st one. Rodolfo was Positive, Polite, & Professional. He help explain the process and also recommended me to the right person to speak to for booking my clients. I just wanted to say Alliance is very Bless to have someone like Rodolfo on their team and he deserves a Pay Raise and some True Recognition. Thank you, Rodolfo. I Pray & Wish you and anyone you are affiliated with Many Blessings... (GO GREEN LUXURY TOURS).
Devon,
Thank you so much for taking the time to share your positive experience with our team, and specifically with Rodolfo. We are thrilled to hear that he was able to provide you with exceptional customer service and support in navigating our virtual office services.
At Alliance, we strive to provide our clients with a seamless and hassle-free experience. We take pride in having a team of positive, polite, and professional representatives who are dedicated to providing exceptional customer service and support to our clients.
Thanks again for choosing Alliance as your virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed April 28, 2023
Alliance seemed to be the better option out of all the others. They seem to be more convenient for me because it is in a location that I frequent, so I figured to have a place there would be the best thing for me and for my business. It's been awesome ever since I did it. I'm happy with the service. I'm happy with everything. The setup was great. It was easier than I thought it would be. I thought it would be a little bit more complicated than that, but it was easy filling out an application, getting a phone call, and getting everything done on a timely manner. The reps' demeanor was great. They were very helpful and forward-going. They were willing to answer any questions I had and show me the ropes on how to navigate within the company. So, it was a great experience talking with them. I'm learning and getting used to the service and so far, it's been great.
Mohamed,
Thank you so much for taking the time to share your positive experience with our virtual office services. We are happy to hear that our location and services were a perfect fit for you and your business. We take pride in making the process as seamless and straightforward as possible.
We're glad to hear that our onboarding process was able to provide you with all the information you needed from the start and that our representatives were able to assist you in navigating our services. Our team strives to provide exceptional customer service and support.
Please do not hesitate to reach out to us if you have any further questions or needs.
All the best,The Alliance Virtual Offices team.
Reviewed April 27, 2023
Alliance Virtual had a better rate and they offer services in one bundle. I also liked their customer service a lot better. I needed their service to cover my business. I needed the address, phone number, receptionist, a place I could use from time to time, and forwarding mail. Customer support has a good response time. I had concerns about the initial setup like getting my phone number. I get my contacts through email or phone calls. I gotta call and check on my forwarded mail weekly. I haven't received anything. That aside, I'd tell others to come on over to Alliance Virtual.
Rasheed,
Thank you for choosing Alliance Virtual and sharing your positive experience. We're thrilled that our competitive rates and bundled services aligned perfectly with your business requirements.
We pride ourselves on delivering excellent customer service and prompt support. If you have any concerns about the initial setup or mail forwarding, please don't hesitate to reach out to our dedicated customer support team. Your recommendation means a lot to us, and we're excited to continue serving you.
All the best,The Alliance Virtual Offices team.
Reviewed April 26, 2023
The process of getting things set up was very quick and efficient, and it was effortless. Most places, it takes days. With Alliance Virtual, it was a matter of minutes to no longer than a couple hours. When I spoke to everyone, they were very professional and they knew exactly what I needed without me having to go into detail and educate. I could see using them in the future because my business is multistate and I want a one-stop shop. I can always call them and say, “Hey, I need an office here.” As time progresses, I'm gonna need a more physical office, as soon as I can hire someone and put them in that area.
I just got a beautiful location in a very beautiful, clean place, and I see the perks of being with Alliance Virtual as far as boardroom usage and same day notification for office usages there. I would also really love to form some type of affiliation with them, because I will use them as well as other businesses I encounter in the health care and professional business world.
Dear Shantell,
Thank you for taking the time to share your positive experience with Alliance Virtual Offices. We are glad to hear that our efficient and professional service has met your expectations and made the setup process effortless for you.
At Alliance Virtual Offices, we strive to provide our customers with a one-stop-shop solution for their virtual and physical office needs, and we are thrilled to hear that you are considering using our services in the future for your multi-state business needs.
Please do not hesitate to reach out to us for any further assistance or questions. We are always here to help and support your business growth.
Thank you for choosing Alliance Virtual Offices.
All the best,The Alliance Virtual Offices Team
Reviewed April 25, 2023
Doing a virtual office made the most sense because I didn't need a physical office for my business. I did that with Alliance and it's been good so far. The set-up was easy. I went through their website and filled out the form. I reached out once or twice via email. I ended up connecting with someone from Emerge212. Alliance is a reseller for Emerge212 or they have some kind of agreement. Overall, Alliance provides really good customer service. They have been responsive. Their emails are timely and they provide useful information to onboard the customer. I've been happy. I'm currently not using their live reception, but I'm considering it. I would recommend them to others.
Dear Cem,
Thank you for sharing your positive experience with Alliance Virtual Offices. We are thrilled to hear that our virtual office services have been a great fit for your business needs.
Our goal is to make the setup process as easy as possible for our customers, and we're glad to hear that you found it straightforward. We strive to provide exceptional customer service and timely communication, and we're pleased to hear that we were able to deliver on that.
Thank you for considering our live reception service - we believe it can be a valuable asset to any business. We appreciate your recommendation and look forward to continuing to serve you.
All the best,The Alliance Virtual Offices team.
Reviewed April 25, 2023
The reps gave me all the stuff that I needed to get set up with Alliance. Ricky, the rep after the onboard process, was great. I use the virtual office address because I need it for my business.
Dear Herman,
Thank you for your feedback regarding your experience with Alliance Virtual Offices. We are glad to hear that our representatives were able to provide you with the necessary information and assistance to get set up with our services. We appreciate your kind words about Rudy and will make sure to pass along your compliments to him.
At Alliance Virtual Offices, we understand the importance of having a professional address for your business, which is why we strive to make the process as easy and seamless as possible. We are here to support you and your business needs, so please do not hesitate to reach out to us if you need any further assistance.
Thank you again for choosing Alliance Virtual Offices, and we look forward to continuing to support your business.
All the best,The Alliance Virtual Offices team.
Reviewed April 22, 2023
My experience with Alliance was great, very friendly staff. Rodolfo and the team will go out and beyond to make sure all needs are met. Great communication skills and very professional. I’m happy I choose Alliance. I would recommend to a friend.
Dear Susan,
Thank you for taking the time to leave us a positive review! We're glad to hear that you had a great experience with Alliance Virtual Offices and that our team.
At Alliance Virtual Offices, we strive to provide the best service possible to all of our clients, and we're pleased to know that we've met your expectations. If you ever need anything, please don't hesitate to reach out to us or directly with Rodolfo.
Thank you for recommending us to your friends, and we hope to continue serving you and your business in the future.
All the best,The Alliance Virtual Offices team.
Reviewed April 21, 2023
Mr.Rodolfo was excellent and educating me on the newly purchased virtual office and also business credit and how to link these accounts to your advantage. He also taught me about contracts, vendors and services that is provided to me so that my company can be a success, I would say he exceeded my expectations and I would forever be grateful.
Dear Tyrhonda,
Thank you for taking the time to share your positive experience with Alliance Virtual Offices. We are thrilled to hear that Rodolfo was able to provide you with exceptional service and educate you on the benefits of your newly purchased virtual office. It's great to know that he exceeded your expectations by sharing his expertise on business credit, contracts, vendors, and services.
At Alliance Virtual Offices, we strive to provide our clients with the highest level of customer service and support. We are pleased to hear that our team was able to help you link your virtual office to your advantage, and provide you with the tools you need to make your business a success.
Thank you again for your positive review and for choosing Alliance Virtual Offices. We look forward to continuing to serve you and your business needs.
All the best,The Alliance Virtual Offices team.
Reviewed April 17, 2023
The setup process seemed pretty straightforward and easy but I will say that I didn't realize they were a third party. I learned that when I got to my space and met the office manager there. Other than that, everything seemed to go smooth. I added a mailing service where they mail my mail to me and they had that figured out in 24 hours.
Matthew,
Thank you for sharing your experience with us. We're glad to hear that the setup process was easy for you. We apologize if there was any confusion about us being a third-party provider. We strive to be transparent about our services and processes, and we'll make sure to improve our communication in the future.
We're also happy to hear that you had a positive experience with our mailing service and that it was set up quickly. Please don't hesitate to reach out to us if you have any further questions or concerns.
All the best,The Alliance Virtual Offices team.
Reviewed April 17, 2023
For the past 26 months, I have subscribed to services with Alliance Virtual Offices for a virtual office for my LLC. I have paid an extra fee to have my mail forwarded to my personal address. During the course of the past 26 months, I have not received one piece of mail at the virtual office in Long Beach, CA. I have attempted to rectify this issue with Alliance directly for the past couple of weeks. I have also requested a refund. In the interim, I have sent several test pieces of mail to the location verifying that they are not processing or forwarding any of my mail. They have also sent a piece of test mail and they indicated that this mail was also not processed by the office.
Each time I call, I am told that I will receive a response by close of business on that date. Then when they never call back it is blamed on the location for not picking up their phones. This has gone on for a couple of weeks and it’s unacceptable. Their lack of due diligence and professionalism has caused myself in my company to lose revenue. Do not do business with this company. If you do have any business related issues, it is almost impossible to get someone on the phone. When someone does get on the phone, they will place you on hold for an unacceptable extended amount of time just to eventually hang up. Each time they have done this I have been told that they or a supervisor will contact me back. They have not called me back one time.
All has been initiated by me without any assistance being received on my end. And to add on to this they eventually stopped talking calls from my primary cell phone and I was forced to call from another phone for someone to pick up. Then was able to reach someone and offered only a refund for the "mail forwarding" add-on and not the full services. When their policy clearly states in part, "Mail receipt and local pickup" as being part of their most basic services provided. They also state the have a "Lobby receptionist to greet visitors", which is not true as I have visited the location on multiple occasions to find that no one was there. Do not give your money to this business. It will only cause headaches and make you and your business lose money.
Reviewed April 16, 2023
I walked in on Louisiana Street and Alliance was telling me about the opportunities I have for my business. It was a pretty straightforward process and there were no hassles. I got my virtual address right away and began using it. It's been going pretty well so far. Right now, I'm using the virtual address and meeting office. In the near future, I'll be using a receptionist to take phone calls for me.
Working with Alliance has made me more professional as far as to my customers. The cost is not that bad too. When I get into the process of using the office space and things like that, I will have a better understanding of fees. I look forward to seeing Alliance in other cities. I tried another virtual office and they were definitely not up to par with Alliance.
Cornelius,
We're thrilled to hear about your positive experience with Alliance! It's great to know that you found the process straightforward and hassle-free. Our goal is always to make things as easy and convenient as possible for our clients.
It's also wonderful to hear that using our virtual address and meeting office has helped you present a more professional image to your customers. We strive to provide top-notch services that help our clients succeed in their businesses.
Thank you for choosing Alliance over other service providers, we appreciate your loyalty. As for cost, we always aim to be transparent and fair with our pricing, and we're always here to answer any questions you may have. We hope to continue serving you and your business needs, and we look forward to expanding to other cities in the future!
All the best,The Alliance Virtual Offices team.
Reviewed April 15, 2023
I went through the process and made the payment. Before I could confirm the office, they had to take my identification and some proof of address. Then somebody called me, and we went through that process, so I got all of that approved. I've had other people get in contact with me since just to make sure that I'm okay with all the setup, to see what services are required, and to explain to me how a virtual office works because it's the first one I've had. For the cost, the quality of service has been good.
Jamie,
Thank you for sharing your positive experience with us. We're glad to hear that you found our virtual office services to be a great fit for your business needs. We understand that setting up a virtual office can be a new process for many of our clients, but we're thrilled to hear that our team was able to guide you through it seamlessly.
Our onboarding process is designed to be simple and efficient while ensuring that all necessary documentation and information is relayed in a timely manner. We're glad that our team was able to provide you with the necessary support to complete the process smoothly.
At Alliance Virtual Offices, we pride ourselves on delivering quality service at a reasonable cost. We're committed to making sure our clients have a positive experience with us from start to finish. If you have any further questions or require any additional services, please do not hesitate to reach out to us.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed April 14, 2023
Alliance seemed to have a fair offer so I bought into it. The appeal of a virtual office was because of the feasibility of the time because I don’t need to secure and invest all this money into an office just yet for a business. I have a security business and I have to have an official business address in order for me to get my licensing for the company. The signup with Alliance was quick and easy. The gentleman who spoke with me explained how it would go and what the pricing would look like.
I got my authorization letter within an hour of me signing up. That way I could finish filing my paperwork with the State of Texas and get all those authorization forms filled out and get the licensing process. I just have the address at this time. The quality of service is good. Overall, Alliance takes care of its customers. The pricing was not significant at all as to what I was expecting to be spending. It was easy to fit it into my budget, a lot easier than having to secure and worry about maybe $250, $300 for an office space.
John,
Thank you for sharing your positive experience with Alliance Virtual Offices. We are thrilled to hear that our virtual office solution was the perfect fit for your business needs and that our team was able to assist you in a timely and professional manner.
We appreciate your kind words about Carlos Gomez, who assisted you with the signup process. At Alliance Virtual Offices, we pride ourselves on providing exceptional service to all of our clients and we are glad to hear that our team member was able to deliver on that promise.
If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help and support you in any way we can.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed April 14, 2023
I love Alliance. Setting up my virtual office was easy but it could be cheaper. Other than that, I'm extremely happy. They gave me a physical address that was not too far from my house.
Joel,
Thank you for taking the time to leave a positive review about your experience with Alliance Virtual Offices! Our team is dedicated to providing our clients with a variety of options to meet their unique needs, and we're glad we were able to provide you with a location that works well for you.
We understand that pricing is an important factor for our clients, and we strive to offer competitive pricing for our services while maintaining the highest level of quality and value. We appreciate your feedback and will take it into consideration as we continue to improve our services.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider. We look forward to continuing to provide you with exceptional service in the future.
All the best,The Alliance Virtual Offices team.
Reviewed April 6, 2023
It's been a great experience so far with Alliance Virtual Offices. It allows me to have a professional environment and a professional setting for my business and for me to conduct my business. I got on a video chat call to verify that it was me and my information and they also got on the video chat and walked me through the process of how everything works and what I can expect.
Adriane,
Thank you for sharing your positive experience with Alliance Virtual Offices!
We're glad to hear that you find our services helpful in creating a professional environment for your business. Our team always strives to provide excellent customer service, including walking you through the setup process and answering any questions you may have.
We appreciate your business and look forward to continuing to serve you.
All the best,The Alliance Virtual Offices team.
Reviewed April 4, 2023
My contact Durim ** was very professional, service was exceptional. He was very clear on what features come with my Alliance Virtual Office. Very pleased with my choice of Alliance Virtual Office and options I am able to utilize while using their services.
Kevin,
Thank you for taking the time to leave a positive review about your experience at Alliance Virtual Offices! We're thrilled to hear that you found our services exceptional and that you're pleased with your choice of Alliance Virtual Office.
We're glad to know that Durim was able to provide you with the information you needed to make the most of our services. Our team is dedicated to providing our clients with the highest level of professionalism and expertise.
At Alliance Virtual Offices, we offer a variety of options to meet the needs of our clients and we're glad to hear that you're able to utilize them. We strive to provide flexible and customizable services to fit the unique needs of each of our clients.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider. We look forward to continuing to provide you with exceptional service in the future.
All the best,The Alliance Virtual Offices team.
Reviewed March 29, 2023
A beautiful Building with nice receptionist. You have the option to rent out meeting rooms or offices. I’m happy with the price as well. Could be a bit cheaper for those who only use mail but in comparison to others it’s just right. I enjoy being a part of this community.
GeShun,
Thank you for taking the time to leave a positive review about your experience at Alliance Virtual Offices! We're thrilled to hear that you're satisfied with our services.
We're glad to know that you appreciate the convenience of our business centers. We take pride in providing a welcoming environment for all our clients.
At Alliance Virtual Offices, we offer a range of services to meet the needs of our clients, including meeting rooms and offices for rent, and we're glad to know that you're taking advantage of them.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider. We look forward to serving you in the future and being a part of your business journey.
All the best,The Alliance Virtual Offices team.
Reviewed March 28, 2023
My experience with Alliance Virtual Office has been nothing short of amazing. My representative Durim ** has guided me not just through the process of setting up my virtual office but helped with other business advice as well. Durim is always available to answer my questions and there to guide me through all the changes I decided to my new business. I would highly recommend Alliance for their cost efficiency, as well as the depth of knowledge their service representatives offer.
Dana,
Thank you for taking the time to share your positive feedback on your onboarding experience with Durim at Alliance Virtual Offices! We are thrilled to hear that you had a great experience and that Durim has been able to assist you in achieving your goals.
At Alliance Virtual Offices, we are dedicated to providing exceptional service to all our clients, and we're glad that we met your expectations. We value your business and are committed to building a strong and lasting relationship with you.
Please feel free to reach out to us if there's anything we can do to make your experience even better. We're always here to help and ensure your satisfaction.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed March 26, 2023
Rodolfo ** has been an absolute pleasure to work with. He has been quick to respond, he has given very concise easy to understand explanations of my services with Alliance Virtual, and he has truly become an extension of my business. Rudy has gone above and beyond the call of duty to ensure I have the best experience as a customer with Alliance Virtual. I would absolutely recommend working with Rudy, the service has been A+. Thank you for all your support Rudy!
Brett,
Thank you for taking the time to share your positive feedback on your onboarding experience with Rodolfo at Alliance Virtual Offices! We are thrilled to hear that you had a great experience and that Rodolfo has been able to assist you in achieving your goals!
At Alliance Virtual Offices, we strive to provide exceptional service to all our clients, and we're glad that we met your expectations. We value your business and are committed to building a strong and lasting relationship with you.
Please feel free to reach out to us if there's anything we can do to make your experience even better. We're always here to help and ensure your satisfaction.
Thank you for choosing Alliance Virtual Offices as your trusted virtual office provider.
All the best,The Alliance Virtual Offices team.
Reviewed March 22, 2023
When I met Rodolfo, our initial call was outstanding to say the very least. He knew so much about business relations that he guided me to some information I never knew. I would totally poach him from Alliance if I could. He knows what he's doing. I ended up buying more from him because his report is spot on! Y'all need more people like him so I can take him from y'all!
Devon,
We are thrilled to receive your positive review about your onboarding experience with Rodolfo at Alliance Virtual Offices! Thank you so much for taking the time to share your feedback, Rodolfo is very grateful for your comments.
At Alliance Virtual Offices, we are dedicated to providing exceptional service to our clients. We are committed to fostering a strong business relationship with you and look forward to serving you for a long time.
If there's anything we can do to further improve your experience, please don't hesitate to let us know. We are always here to help and ensure your satisfaction.
Thank you for choosing Alliance Virtual Offices as your trusted Virtual Office provider.
All the best,The Alliance Virtual Offices team.
Reviewed March 16, 2023
Durim was on time and even reached out a few minutes prior to meeting. He was knowledgeable about the product, and he was also informative. I appreciate his assistance and looking forward to working with him. I look forward to a great relationship with the company overall.
Audrey,
Thank you so much for taking the time to leave a positive review, we're thrilled to hear that you had a great onboarding experience with Durim, we sincerely hope to meet your expectations and build a solid business relationship!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We'll be more than happy to help you in any way we can.
Thanks again for choosing Alliance Virtual Offices as your trusted Virtual Office provider.
All the best,The Alliance Virtual Offices team.
Reviewed March 14, 2023
Durham was Great. He answered all of my questions and gave me detailed information on all the services offered by Alliance. He takes his job seriously and has a great mindset for service. He deserves a raise and should be in a leadership role to teach others his skills. It would only benefit this company if they hired and trained exactly how DurDurham was Great. He answered all of my questions and gave me detailed information on all the services offered by Alliance. He takes his job seriously and has a great mindset for service. He deserves a raise and should be in a leadership role to teach others his skills. It would only benefit this company if they hired and trained exactly how Durham handles his calls. A 1 Service!!!ham handles his calls. A 1 Service!!!
Harold,
Thank you for taking the time to share your positive feedback on your recent interaction with Durim at Alliance Virtual Offices! We are thrilled to hear that Durim was able to provide you with detailed information on all the services offered by our company and answered all your questions satisfactorily.
We agree that Durim is an exceptional team member, and we're lucky to have him on our team. We appreciate your kind words and feedback regarding Durim's excellent service mindset and attention to detail. We'll make sure to share your feedback with him, and we're sure he'll be thrilled to know that he made such a positive impact on your experience.
At Alliance Virtual Offices, we take pride in providing exceptional customer service, and we're glad that you received an A-1 service. We will continue to strive to provide top-notch services to our clients.
Thank you again for recommending us as your trusted virtual office provider. Please don't hesitate to contact us if there's anything we can do to make your experience even better.
All the best,The Alliance Virtual Offices team.
Reviewed March 2, 2023
I have experienced superb customer service during every interaction. The team, from the back-end to the front-end always is pleasant, prompt and professional. I have not had any issues with retrieving mail or making appointments to use a conference room. I highly recommend Alliance Virtual Offices for all your business needs.
Dear Monique,
Thank you for taking the time to share your positive experience with Alliance Virtual Offices. We're thrilled to hear that you have had an exceptional experience with our team, and that we have met your business needs.
At Alliance Virtual Offices, we take pride in providing our clients with superb customer service, and we're happy to hear that you have found us pleasant, prompt, and professional. We understand the importance of your time and business needs, and we're glad to have been able to provide you with hassle-free services.
Thank you for recommending us as your trusted virtual office provider. Please don't hesitate to contact us if there's anything we can do to make your experience even better.
All the best,The Alliance Virtual Offices team.
Reviewed Feb. 7, 2023
When I wanted to cancel service I could not find anywhere on their website to achieve this easily. When calling they told me I needed to do it on the website and could not assist me by phone. Because I could not find it easily I resorted to emails that would not be responded to however, they did manage to continue billing me. I resorted to having to move my funds to another bank account and when they made several attempts to Bill me that failed they reached out to me directly. This is when I was able to have the conversation.
The representative informed me that there is another FAQ at the very bottom of their website in fine print and if you click on one of their categories the information on how to cancel is there which basically states you must give them 30 days notice before the beginning of your billing month. And if you miss this time you will be charged for a full month. I requested cancellation through email on January 31st. The representative told me that it needed to be done on January 1st. Even while I was requesting before the new month. The representative refuse to accommodate and honor my request. I informed them that their cancellation practice is deceptive and not in the best interest of the customer. I'm sure they are aware of this and how they trick customers into pain and additional month before canceling.
I also noticed that online they have raving reviews. This review system does not allow you to create a review which led me to believe that they are controlling that as well. So, I had to come to Consumer Affairs to make my review only to discover that they have very low ratings, not a surprise! I just had mail service and would have been fine with their service if I were able to cancel easily. This experience showed me a lot about how this company operates. This is the reason for my very low rating. I will never use them again and never recommend them to anyone that I know.
Reviewed Aug. 22, 2022
Mail forwarding is sporadic and magically happens only after I call and complain. Out of a year, they have a less than 40% success rate with me. My clients send important documents to me and I have to call them up and ask them if they received the mail. Most of the time they do not answer the support phone line. When I get a hold of someone finally, the mail will be forwarded to me within a few days. I am now terminating my agreement with them (after a year of struggling with them). I still am dealing with "missing mail" with them. The client sent the documents and has proof, these guys said they forwarded them (with no proof they did). The documents have been resent but these guys will not respond to requests (through their website) or return calls. There are more responsive companies out there that actually have a live person on the other end of the phone and e-mails.
Reviewed July 14, 2022
THIS IS A SCAM, they will have you on contract for 6 months and they say they will provide you with GMB verification which they will never do...! The most important thing that they will never let you talk to a manager. It looks like they don't have a manager. Alliance VIRTUAL OFFICES IS SCAM.
Reviewed Oct. 27, 2021
Working with Alliance Virtual Offices has been the absolute worse experience, good luck closing your account. They make the process long and extraneous. They will call collections agencies over the smallest sum of money. I cannot believe I got a call from an attorney saying I owe them such a small amount of money. Never working with Alliance Virtual Offices again. Also, I did not get any mail, I’m not sure if they’re throwing it away or what but I got nothing. Do not work with them, find alternatives because they are not it, save yourself from ruined credit and headaches.
Reviewed June 1, 2021
I cancelled my virtual address box and still being charged and Its has been over a month now. When your rep called me she knew that I was cancelling service and moving, The representative never said to put anything in writing. She told me she would note my account and that was it, But today a collection lady emailing me, This is not good business practices.
Contacted Alliance Virtual Office Customer Service today 6/1/2021 and she then say put it in writing so I sent a email to cancel today, I referred so many people to use this service after I thought they were a honest company, But they are thieves and have customer service that must not be doing their job. It's sad that a company would lose their reputation for failure to document a phone call from a customer. I'm gonna pay the $130.00 but stay far away from this company. They have to be broke during Covid to be dishonest knowing the rep should of said, "Put the closing request in writing." I will never refer any of my customers to use them either,
Tamika **L&T Financial
Reviewed Aug. 20, 2020
I regret subscribing to their services and I will never do any business with them in the future. Right after I subscribed I requested the cancellation of the service and was informed that they won't cancel anything and now I'm stuck wasting money on them for the next 6 months! Don't make the same mistake I did.
Updated review: June 11, 2020
Juan from their HQ personally reached out to me and got my mail issue sorted out, also issued a refund. Figured out a way to communicate with the local office.
Original Review: June 9, 2020
Extremely disorganized and unprofessional. I called the main office to see if any mail had arrived at my virtual office. They were not able to get in touch with their local virtual office. Said they sent an email but nobody got back to me. The following week I personally went to get my mail, but the door to the office was locked and it looked like no one was there. I called Alliance's HQ, they still could not get in touch with the person who job it was to manage the virtual office at 18-20 Lackawanna Plaza in Montclair, NJ. The headquarters gave me the local office number, so I called myself.
I could hear the person answer the phone through the door!! He tried telling me that he was not at the office. Said I needed to make an appointment two days in advance to get my mail. (Nobody told me this when I signed up for their service, and I had already called the previous week.) He refused to leave his apartment and open the office so I could get my mail, which is very time sensitive. Told me to call alliance. I left, and then when I was outside he called me back again saying he would call the police if I came back.
This place is run like a joke, I wish I never signed up with them, total waste of time and money. And there's a 6 month contract. They even charged me a $50 set up fee. The set up was supposed to take 24 hours and took closer to a week! Stay away from this company. They are extremely unorganized, unprofessional and unethical. I still have not gotten my mail and no one has called me even though I have requested a follow up multiple times.
Reviewed May 12, 2020
This company is the worst on the planet. Customer service is awful. They don't listen, they repeat the same thing over and over again offering no help what so ever. They say they reach out and they don't then send you to collections. Horrible company, do yourself a favor and don't waste your time. I will be filing court proceedings and any other way to get a bad review out. They should not be able to take advantage of people like this.
Reviewed Feb. 5, 2020
You will not receive your mail. I'm not sure if they have stolen mine or just thrown it in the trash, but if you want your mail forwarded, do not use Alliance. If you call them, they will not even try to help you. It's a complete scam.
Reviewed Jan. 2, 2020
So on the front end, this company's prices are a bit high and if you skim through their terms and conditions, you'll find that it is very challenging to cancel service with them. They require a 30-day notice to cancel service, so be aware of that if you do go with them. First off they aren't a VOIP provider, the "service" is provided through some agreement with Phone.com. They are basically a middleman between you and Phone.com. Second, they sold me on having a 411 listed business. Thankfully I listed myself with ListYourself, Google, Bing, etc. so the number did appear on 411, but they didn't do that.
When I called them to ask if it was listed, the agent basically did what I'd already done and submitted the number to listyourself. When I figured out what was going on, combined with the high fees they charge per number, I ported the number over to Grasshopper. They offer a similar service for less, especially annually. Their customer service didn't give me much hassle though with shutting down, so I'd consider that part of the experience as a plus.
Reviewed Dec. 29, 2019
Customer service did not understand business or how things operate. Continuous attempts to work with them and they chose to play games and waste my time. Supposedly there was an outstanding bill for less than a 100.00 dollars was not aware of it. So instead of just saying there was an outstanding bill they chose to play dumb and continue to waste time and not provide services. They are weak, not educated in business on any level and the SOS IL needs to seriously look at there practices here in IL. Just resolved billing issues with this company and the BBB and now I just received a bill from them for services again. I am located in Chicago, IL and I think it's time these guys learn the Chicago way.
Reviewed Oct. 29, 2018
Alliance offers some of the cheapest rates on virtual offices, but beware they are cheap for a reason. Their approach to customer service is deplorable. If they communicate to you that they offer a 30-day termination option, don't take their word for it but read their terms and conditions carefully as they will stick you for an additional month (termination takes effect upon the last day of the month following the month in which notification was received).
Reviewed April 29, 2018
I needed a virtual address for a business and setting up with Alliance was easy. The representative was helpful and they got it done very quickly. Everything is great so far I'd recommend them.
Reviewed April 20, 2018
I'm using Alliance Virtual for mails for six months now. Price-wise, Alliance Virtual is cheap. And once they set, they go out to an agreement. Alliance Virtual definitely helps my business and it is working for me. So far, so good. I would definitely recommend Alliance to my friends especially if they’re looking for a virtual office.
Reviewed March 28, 2018
Alliance seemed legitimate. So when I started a business, I decided to get a virtual office address from them. But I started another business and went into a different direction. I was trying to see if I could cancel the contract with Alliance and do it over under the new business name. But when I called to cancel, I found out that I was under a six-month contract. I should've read the print so it was my fault. But I didn't like the fact that I couldn't cancel when I wanted to. So I was stuck with this. Maybe they should offer a three month option. I'm sure they would get a lot more customers if it was once a month and they wouldn't have them locked in a contract. They probably would make it up by getting more people.
Reviewed March 25, 2018
We needed a more corporate mailing address. We signed up with Alliance and it was really affordable. The process was easy, too. I just clicked on the website, made an account, and filled out the mailing forwarding form. I've been working with the Alliance folks and talking to Alfonso who has been super great and helpful. We canceled our subscription and it's ending in April because we moved to a non-virtual office. It kind of caused a transitionary mode and helped us for that purpose. I'd tell my friends that Alliance is a great virtual office.
Reviewed March 22, 2018
I launched a mobile app and I'm a start-up so I needed a virtual office since in the app world, you need to have a suitable address and not a P.O. Box. I’m pre-office based right now so I need an address and not have the whole public know exactly where I live at the same time. I did a quick search and looked for Alliance Virtual and I lucked out. I was able to set it up with Alliance within one business day which was what I needed although the notary was a little much. The cost was higher than I expected but I haven’t had any problems and I would recommend them if somebody was looking for a virtual office
Reviewed March 16, 2018
Alliance Virtual Offices was cheaper and I set the service with them online to have a different location address for my business. It was basically just to receive the mail, but they won't accept all of my packages and they said that my mail was too big and bulky. Then I had to go off on the manager that was there and she accepted one package, but she told me that she was not going to be able to accept larger packages anymore. They handled the situation poorly.
Reviewed March 12, 2018
Alliance Virtual Offices seem better than the competition and we have them for the office address, mail forwarding, and live answering services. They are personalized and their location and service stood out for us. When setting up, you look on their website and if the address fits you or whatever city you want to be in, you call them and they email you over the paperwork. Then you sent over your identifying documents and it would go from there. Everything has been very pleasant and professional for us and it has helped my business tremendously by picking the phone calls and receiving the mail. I like it very much and I would tell my friends to choose them.
Reviewed March 9, 2018
I have a business development manager in the Tucson area, Jonathan, and I wanted him to have an office address. Getting it set up with Alliance Virtual was pretty simple. I ordered online and went from there. We're a Canadian company so the process for mail is a little different there. You have to fill out a lot more paperwork in order to get your mail delivered and arranged for pick-up. But otherwise, it’s been a painless process. They're a little expensive against other virtual offices but I ended up going with them for proximity for Jonathan’s sake. It was about 25% more expensive than the alternative, so I would consider that a con. But generally speaking, it has worked fine for us. We use their mail service and I see the notifications, but we are digital so we don’t have a whole lot there. So other than having the convenience of the address, our experience has been very minimal.
Reviewed March 4, 2018
I needed an office for my business and getting a virtual one was real convenient. A friend recommended Alliance Virtual and said they were a good company. So, I called them and their process was very easy. They set me up with an office that was close by where I live and it looked good on paper. It's a way to keep things more professional and it helped me out a lot. They were giving out live receptions, too, but I didn't jump to it quick enough. That may be the next route I go. I went to the office only few times but it's been a perfect experience and I liked it. Everybody was nice and welcoming. However, they're charging $75 a month so the cost could be a little bit better. Around $35 to $50 would also be good. Other than that, I would tell my friends that Alliance Virtual is a good company.
Reviewed March 3, 2018
We do a lot of business in California but we’re not located there. I found Alliance Virtual online and setting up a virtual office with them was easy. They sent us some paperwork to fill out, we filled it out and sent it back, then we were set up. Danielle, from the Alliance team, was real friendly and professional. She sends us everything that comes in the mail. Everything has been real good and Alliance has helped us get more work in California. And should anyone ask me about them, I’d say, “Try them. They're good and professional.”
Reviewed March 1, 2018
I started a business and I needed to have a place to have meetings and to receive my mail. Alliance was more cost-effective and I signed up and paid the fees online, which wasn’t difficult. I also went and visited the office. I use them for receiving mail and I plan to hold any business meetings there as well. The office and the conference rooms are beautiful. Their office has a nice business atmosphere too.
I talked with Arturo from Alliance yesterday and the Alliance team has been really great. They’ve been really responsive and helpful. If there's an issue, they always resolve it immediately. But I have a consulting business so I get my check payments for my services mailed and I've had a problem every time I've had a check sent there. That’s not good when you're running a business. I don’t think it's an Alliance problem though. It's a Premier problem. There's some kind of partnership in my contract with Alliance and the office is a Premier Business Centers office and they are not as responsive as Alliance. So the quality of service hasn’t been good at all.
Alliance is doing what they are supposed to do and is expected to do at a high level, and they should continue. I'm happy with Alliance but when I have problems with the company that they are partnering with, it can be a reflection on Alliance negatively. I've actually been thinking about canceling because I'm not really happy with having to go to Premier. I'm thinking about just trying to lease my home address for my business. It seemed to be a lot easier. I would tell others not to use Alliance for mail service if they're going to need to pick it up from Premier Business Centers if that’s convenient.
Reviewed Feb. 25, 2018
I didn’t want to have an office where I pay a lot of rent because I’m only available part-time and I was looking for a less expensive alternative. When I was setting up with Alliance, they sent me some information and I had to do some confirmation about who I was, which wasn't difficult. Plus, every time I call, they’re very courteous. They're very easy to get a hold of and if I have any questions, they’ve been able to answer them. It’s been great to have an alternative address to be able to use if I'm not comfortable with using my home address. The cost is reasonable and Alliance offers a valuable service.
Reviewed Feb. 19, 2018
We have some business in Portugal and Spain and we wanted to get a virtual office to have an address and phone line and start over as a power business in Europe. My secretary set everything up with Alliance Virtual Offices and the process was perfect and easy. Also, the cost was fair. Everything has been good with Alliance.
Reviewed Feb. 18, 2018
Getting a virtual office is cost wise and the place is very convenient for what they have to offer over there. If I have to do it again, I’d do it again. And the setup process was also very easy. You just go through the process that prompts. I use the telephone over there for when I want to call the system and I have a place where my package can be delivered. But I applied for 20 different vendor accounts and one thing I discovered last week is that because Alliance is a virtual office, I get questioned about it and two were even turned down for credit. Otherwise, everything has been a good experience. Alliance has a nice, clean facility, and it’s been great. The people are also very pleasant and that’s very important.
Alliance Virtual Offices Company Information
- Company Name:
- Alliance Virtual Offices
- Address:
- 2831 St Rose Pkwy
- City:
- Henderson
- State/Province:
- NV
- Postal Code:
- 89052
- Country:
- United States
- Website:
- www.alliancevirtualoffices.com