Buyer's choice awards

Flooring

How did we pick our winners?

The Buyer's Choice Awards, driven by consumer feedback, incorporate over 4 million reviews from ConsumerAffairs website users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.

Best Customer Service Winners

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

  • Professional measurements
  • 1-year limited installation warranty
  • Brings product samples to your home

Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.

  • Huge selection
  • Price-match guarantee
  • Free samples
  • Workmanship warranty on installation

Best Experience with Staff Winners

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

  • Professional measurements
  • 1-year limited installation warranty
  • Brings product samples to your home

Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.

  • Huge selection
  • Price-match guarantee
  • Free samples
  • Workmanship warranty on installation

Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.

  • Brand-name flooring and carpeting
  • No-charge furniture moving and measuring
  • Financing available

Best for Installation Winners

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

  • Professional measurements
  • 1-year limited installation warranty
  • Brings product samples to your home

Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.

  • Huge selection
  • Price-match guarantee
  • Free samples
  • Workmanship warranty on installation

Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.

  • Brand-name flooring and carpeting
  • No-charge furniture moving and measuring
  • Financing available

Best Speed of Service Winners

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

  • Professional measurements
  • 1-year limited installation warranty
  • Brings product samples to your home

Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.

  • Brand-name flooring and carpeting
  • No-charge furniture moving and measuring
  • Financing available

Best Value for Price Winners

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

  • Professional measurements
  • 1-year limited installation warranty
  • Brings product samples to your home

Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.

  • Huge selection
  • Price-match guarantee
  • Free samples
  • Workmanship warranty on installation

Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.

  • Brand-name flooring and carpeting
  • No-charge furniture moving and measuring
  • Financing available