The Buyer's Choice Awards, driven by consumer feedback, incorporate over 4 million reviews from ConsumerAffairs website users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.
Flooring

Best Customer Service Winners
Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.
- Huge selection
- Price-match guarantee
- Free samples
- Workmanship warranty on installation
Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.
- Brand-name flooring and carpeting
- No-charge furniture moving and measuring
- Financing available
Best Value Winners
24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.
- Professional measurements
- 1-year limited installation warranty
- Brings product samples to your home
Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.
- Huge selection
- Price-match guarantee
- Free samples
- Workmanship warranty on installation
Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.
- Brand-name flooring and carpeting
- No-charge furniture moving and measuring
- Financing available
Best Installation Experience Winners
Offers over 400 floor types for installation. Free samples for testing products. Uses visualizer tool before consultation. Online experience includes virtual video shopping option. One-year installation warranty.
- Huge selection
- Price-match guarantee
- Free samples
- Workmanship warranty on installation
Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.
- Brand-name flooring and carpeting
- No-charge furniture moving and measuring
- Financing available
Two-year limited installation warranty. Financing options from 12 to 48 months. Free flooring measurements with 110% low price guarantee. 30-day “Love Your Floors Promise” replacement warranty.
- Fast installations
- Free quotes
- Financing available
- Online discounts
Past Winners: 2024
Company | Star Rating | Award |
---|---|---|
![]() | 4.2
(10,250)
|
Best Customer Service
Best Experience with Staff Best for Installation Best Speed of Service Best Value for Price |
![]() | 4.5
(4,557)
|
Best Customer Service
Best Experience with Staff Best for Installation Best Value for Price |
![]() | 4.8
(2,239)
|
Best Experience with Staff
Best for Installation Best Speed of Service Best Value for Price |