About Toyota RAV4
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The Toyota RAV4 was the first compact crossover SUV to come on the market in 1994. Read more Toyota reviews to learn about other models.
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Absolutely awful. My car’s battery and AWD lights went on while traveling in rural Vermont, and after having the battery checked at a service station on the way, I managed to get it to the dealership in White River Junction. The advisor there was helpful and courteous, but since they didn’t have the part needed, I had to go to my home dealership for it. She added that since they did a diagnostic there, which I paid for, I’d just need to pay for the part at my dealership. Having dealt with Atlantic Toyota before, I called first and checked with a parts mechanic there before making an appointment. I told him the diagnosis for the part was made at White River Junction, I paid the diagnostic fee, and he agreed that it wouldn’t be fair to pay for a diagnostic twice. The scheduler I spoke to also agreed and I pointed out that I don’t expect to pay another diagnostic fee for this part. So I made the appointment but I should have known better.
At the Atlantic Toyota dealership I was told flat out by a service advisor that “his” technician would need to see the car before putting in the part. So I’d have to pay ANOTHER “$120 plus” diagnostic fee. I left, upset and not wanting to argue, though I should have known from past experience how this dealership works. Now I will go to another mechanic. It’s the last time I have to deal with Toyota. My Rav4 has had many more costly repairs than the average car in its six years (and it’s had no accidents.) My Rav4 has been an expensive lemon.
Over the years I have used Atlantic Toyota for service after purchasing my car from the Amityville dealership because I thought it was better to have Toyota trained mechanics. I should have listened to friends who dealt with them and were unhappy. It’s gone downhill from there. The one star is for the two service advisors I’ve dealt with who were helpful over the years, Benny and Tim. Otherwise, I advise people to beware when thinking about buying a Toyota, especially after the service experiences I had with this dealership.
In January 2015 Toyota did recall of 2008 Toyota Rav4. Decided against putting adjustable toe in rear suspension system. Instead Toyota put a bars in both sides making my Rav4 adjustable only at Toyota dealership. This was permanent fix. I have gone through 2 sets of tires and now have dealership alignment for $566.00. Called Toyota for "Good Will" help. They refused and acted like their repair worked.
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Fortunately our youngest child was not harmed when his Toyota RAV4 (2014) burst into flames and blew up. Fortunately he had parked it away from anything flammable. A fire investigator hired by Toyota confirmed that the fire started in the engine and swept through the interior, completely destroying the vehicle. But today we got an official letter from Toyota saying, "Sorry this happened, but we must deny the claim. Let us know if you ever get any evidence to support that a defect caused the incident." Meanwhile the National Highway Traffic Safety Administration (NHTSA) is investigating 1.9 million RAV4s built between 2013–2018 following complaints of fires starting from the 12-volt battery.
The rubber door seals are oxidizing on both of my 2018 Rav 4. They leave black marks on your clothes! Toyota says to bad put duct tape on them! Toyota will not cover the seals. Lawyers are next. When you enter the car your pants brush up against the seal and black appears on your pants.
To all who will be buying RAV4 2018 in white color! Be careful! This may affect other Toyota cars! I bought this car new. In 2018. Now it has 21000 miles. This car has developed a yellow rust spots behind tire wells and on the fifth door. Now it has 21000 miles and rust spots on the front fenders, side doors, fifth door. Today (7/6/2020) I have visited the Suburban Toyota in Troy (the original dealer I bought this car from) and as I expected service will not accept any responsibility. They have suggested to call National Toyota Call Center.
By the way, while I was at the service department, an another white RAV4 rolled in. I did not hesitated to check this car around: same thing, yellow in the same pattern on the vehicle. 07/06/2020. Oleg, Michigan
In reading through these reviews of the RAV4, it appears I am one of the lucky ones. I bought a brand new 2010 V6 four wheel drive. Currently at 130,000 trouble free miles. I've always waxed it, which may explain why the paint is flawless. There is some rust on the suspension, but my mechanic says it's normal. I've always greased the front suspension rubber boots with a grease gun needle...so they are fine as well. I have a small weep on the rear main engine seal...but it doesn't lose oil between changes...so I'm living with it per my mechanic's advice. It still has the original water pump, starter, radiator, calipers, rotors. Really, nothing has ever broke or worn out...knock on wood.
I love the power of this car. Fully loaded it will go 80 uphill all day long. Gets around 22 mpg, less if I'm pushing it. I also have a 2004 2wh drive manual Tacoma with 260,000 miles. Same story...though I did replace a starter. Neither has ever broke down on the road. And I have a 1991 Corolla with 370,000 miles. Daily driver. Now on the corolla I've replaced a lot of peripherals, even some rubber gaskets on the front of camshaft, but the engine and manual transmission are original. My mechanic says Toyota stopped making their legendary quality after my RAV4 model year. I'm not sure what to think anymore. All three of my Toyotas run well...as do my children's Toyotas.
Unable to stop 2018 Rav4. I took my vehicle to Toyota dealership in March 2019. I told them the brakes weren't as responsive and it was pulling to one side. They advised they saw nothing wrong. I had my car looked at a week ago and they said the caliper was probably sticking at that time. Anyways, a week ago I completely lost all braking capabilities and my baby was in the car and we almost crashed into a wall. Toyota looked at it and said nothing was covered under warranty (didn't even investigate the caliper) and told me it would be about 1700 total to fix (30,000 miles). I took it to the outside mechanic who indicated there was no brake pad on the left side which is why the rotor had to be replaced. I am so disappointed in toyota. I kept insisting something was wrong and they continued to tell me nothing was wrong. Please get your calipers checked. This could have ended in a fatality. Please insist if you feel something is wrong.
I bought a new 2020 Rav4 in January. There is a defective paint spot on my new car. Both Toyota manufacturing and the dealership failed to detect this problem before release the car to the market. They offer me a repair. The repair has to be done by an auto body shop. Why would anyone wants to take a brand new car to an auto body shop for a repair because of poor Toyota quality & service? Does it make any sense? I write this review to share my unpleasant experience with consumers. Consumers should be aware of this issue when purchasing a new Toyota car.
Buyer beware. Toyota RAV4 2018. I purchased my RAV4 in the of 2107 brand new. Such an exciting moment, then 9 month later I heard a grinding noise coming from the front brakes off and on when coming to a stop. I brought the car in for the grinding noise to Toyota service dept. I explained what was happening with brakes and they took my car for inspection but they did not find nothing wrong with And said I needed new brake pads and it was normal wear. The car had only 15,000 miles. No reason for brakes to be worn out like that and for it to make any grinding noise.
I told them I was going to file a complaint to Toyota as soon I said that they changed their tune. The service writer said that they looked into any bulletin and confirmed to me that there was a bulletin for brakes from 2008 through 2018 Toyota RAV4. They placed an order for break kit and brought back my car to replace but 3 months later the grinding noise is back and they are not going to fix the problem. I’m now going to file a complaint to Toyota about this on going issue and hope that they can get this fixed once and for all. I do not recommend for anyone to buy this model I owned other Toyota models and never had this problem.
I have been a Toyota customer for around 13 years now and have owned Toyota Corolla and Toyota Rav4. However, recently my Toyota Rav4 has experienced stereo issues and I have contacted Toyota multiple times. Every time I contact toyota I am assured that the issue will be resolved. However, nobody contacts me back with the resolution for the issue. I am very disappointed with their lack of ownership on issue and poor customer experience. I will never buy toyota again. I bought Toyota Rav4 because of the good customer experience from the sales agent. But 2 years after purchase I have been getting several issues and Toyota's reluctance and pushback on fixing issues has really irritated me. The corporate communication/complaint is just a joke. They do nothing.
Toyota RAV4 Company Information
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- Toyota RAV4
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