
Toyota RAV4 Reviews
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About Toyota RAV4
The Toyota RAV4 was the first compact crossover SUV to come on the market in 1994. Read more Toyota reviews to learn about other models.
Toyota RAV4 Reviews
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Reviewed Oct. 26, 2024
Purchased a 2023 RAV4 woodland and it was a $40,000 waste of money. Everything in the car rattles, the brakes were. It shimmed properly and the grease they use was cheap garbage so they squeaked constantly. So far Toyota has replaced the front brakes, and to stop rattling they replaced the passenger visor, rear hatch handles, rear interior panels, steering column covers. They had to pull my headliner and insulate wires because they were rattling constantly. My car had my car for one year now, it’s been in the shop for over a month. Their dealers “forgot” to change my oil when I went in for my “Toyota Care”. Their techs drive the car like a race car, harsh cornering, braking, acceleration.
Oh and the Toyota customer service is just god awful. I contacted them because of all the problems and they wanted a Toyota inspector to get involved. Well they backtracked and messed up and never called back. It took 7 weeks to even get my car in and that’s only because I found an executive email. If I hadn’t, I’d still be waiting probably. It’s been 3 months since I opened the case now and my car is still in the shop. Toyota has put hundreds of miles on my car trying to figure it out.
I even submitted a lemon law case against it and they said they’d wait to see what was done before making a decision. Well they said they successfully repaired the car so no case. But my car is still in the shop and not fixed! No response back after over a week and multiple emails. Toyota quality is dead. From my experience, Toyota only cares about getting your money then they run from responsibility, ignore you and tell you to scram. $40,000 waste of money… Thanks Toyota.
Reviewed Aug. 14, 2024
I own 4 Toyotas. I recently purchased another Toyota RAV4 a 2015 model and only had for about 3 months and put 1200 miles on it and the transmission went out. It only had 90,000 miles when I purchased it. I was told by my mechanic who is a very good one that these vehicles are very problematic and that the cooling system does not keep the transmission cooled properly which results in the transmission overheating and wearing out prematurely. I just want everyone else to know that so that they don't lose the amount of money that I did. I have been a loyal Toyota customer for years and I am extremely disappointed that they are Manufacturing and selling a product that they know has this problem.
As far as I'm concerned there should have been a recall and a class action lawsuit from all the people who have incurred damages as a result of their design in the fact that they did nothing to correct or change it to prevent this from happening.. I'm going to research online class action lawsuits against Toyota and see if I can join one don't really care if I get money but I want Toyota to have to pay because of what they did to me and others as it is not right. I can honestly say after this experience I will never buy another Toyota again. And I hope everyone feels the same as me as then they will not be selling any more cars..

Reviewed July 27, 2024
I own a 2014 RAV4 with only 76,000 and need to replace the Transmission!!!! Really while they boast their vehicles give you 100,000 & well beyond in mileage I'm here to report facts of NO they do not. My warranty was 5 Years or 60,000 and was told yesterday after a Diagnostic test that a Remanufactured Transmission would be $8,200 BUT they are Backordered by the Hundreds! & then told there is a Used One that has 100,000 miles on it but the odds are they couldn't get it but given an estimate price of $6,200 with a 1 year warranty. So I was in essence told we cannot do anything for you & out the Diagnostic charge of $181.21.
If Toyota can Advertise Over & Over Again that these vehicles can last for these amounts of mileage Why would Transmissions be Backordered???? Makes no sense if the Quality was there apparently NOT. My RAV4 is in Excellent Condition, Maintained Meticulously so I am sharing this with others to make you aware of this situation. TOYOTA OFFERED NOTHING BUT ON THE RECEIPT PUT CUSTOMER DECLINED NEW TRANSMISSION - - - LIED
Reviewed Jan. 22, 2024
First Let me say too bad there is isn't less than 1 star. I have switched from having GM to my very first Toyota and decided to buy a Rav4 AWD 2022. What a mistake, the car has a powertrain resonance from 1200- 1800 RPM, Been to dealer many times and they said it is normal. I have asked for Toyota's bulletin on the subject instead of just telling me it is normal.
No one can reproduce this and it has become a Giant annoyance that I want to trade the car back into another dealer to get rid of the annoying hum that also vibrates my butt in the chair. To whomever thinks Toyota is the best brand sorry but I have lost faith in the brand and actually cancelled my order (Waitting list order) for the 2023 highlander prime. Go by a Kia\GM\nissan Or maybe it is just a rav4 issue Who knows. No one can give me a staight answer. All Toyota Canada can say they must depend on the dealer, Well it's not the dealer who builds this vehical. It is you Totota and I think you should do better.

Reviewed Oct. 27, 2023
Reviewed Oct. 11, 2023
After many years of owning and working on GM vehicles, I finally decided to purchase a new Toyota RAV4. I picked it up in September of 2016 and it had a problem with the transmission. At time it would miss or skip a gear or just not know which one it wanted to use. On my first maintenance appointment I told the service person about it, she really had no clue what I was talking about. They did a check and found it low a litre of fluid and hoped that would fix the problem. I will mention that these vehicles have no dipstick so you can check the level and there were no leaks, so the problem originated from the factory. That did not fix the problem so I mentioned it again the next time over and over and over again with the same response. Nothing shows on the computer so you have to pay for our time.
Apparently Toyota only pays if they find the problem, which they never die. My extended warranty was about to expire so I contacted Toyota Canada myself. After countless messages and emails, someone finally got back to me and said sorry your vehicle can't be fixed by us. And now that your warranty has expired, have a nice day. To think I ended up buying what I thought was a quality vehicle from a quality company, boy, was I ever wrong. Buyer beware is all I can say. Well toyota, you got me this time, but never again. Luckily I won't be charging you for all the advertising that I will be doing.

Reviewed Sept. 2, 2023
Have a 2013 Rav 4 limited. As soon as I hit 60k this car has developed "RATTLES" throughout. I have learned to live with the TERRIBLE ride but the rattles are driving me crazy. Can tell you through personal experience that Honda builds a much better car. Will go back to them for next purchase.
Reviewed July 20, 2023
Called Toyota dealership in Racine, Wisconsin. They wanted pictures. Pictures of the shattered sunroof were sent. They said they would send pics to Toyota, the company. Toyota says the blow-out is not covered under warranty. How can we be held responsible for a defect that is clearly in their construction?
My partner loves Toyota. I went along with him to dealership when he bought the above car in 2021. He used to rave about how many Toyotas he has owned. He now says he will not purchase another Toyota. This week he will be calling his insurance company, paying a $500 deductible, and trying to find a mechanic who knows how to replace a Toyota sunroof.
Reviewed July 12, 2023
2023 RAV4 Woodland: missed advertised, offroad suspension etc, not there, 2 ply tires for a 6 ply or 8 ply requirement, paying for plastic everywhere not steel, basically crap construction. Difficult to enter and egress from the car, very poor seat construction causes back pain for driver and passenger, excellent backup. Impossible instructions regarding EV use, manual pitifully written, no information regarding changing oil or filter. Seems that is privileged information, roof crossover roof supports are useless. PLASTIC says it all. They break with a minor load on them, dealerships lie and mislead the customer on the facts regarding the detail of the vehicle. 2ply tires. Three flats on a country road, before getting home, what do you think???? Toyota and dealerships ignore a customer's requests for help.
Reviewed June 20, 2023
I am writing about the paint on my wife’s 2012 Toyota Rav 4. I am disappointed in the paint quality of this vehicle. I understand that Toyota has a recall on several Toyota models (including my wife’s car), that have been painted white. Not sure who does and doesn’t qualify. I am disheartened by the lack of response that Toyota has shown when it comes to making this right for their customers. I have attempted to find out if they will offer to repair this oversight!
Reviewed May 4, 2023
It seems that Toyota is lowering the quality of their vehicles. I bought a 2021 Rav4 with only 35,000 miles so far, I only use it to take my son to school, it is always parked indoors and I noticed that the steering wheel began to peel. It is very poor quality what Toyota is doing with its vehicles, so sad and frustrating. All my life I used Toyota but every time I see how they low quality.
Updated review: March 23, 2023
I received a phone call from Wolfchase Toyota/Toyota Corporate and they are going to repair/resolve the issue with my liftgate! Top notch customer service. I will update the progress once it is resolved.
Original Review: March 20, 2023
I purchased a 2019 Certified Preowned RAV4 Premium in November 2020 from Wolfchase Toyota in Memphis, Tennessee with 17,441 miles on the odometer. In July 2022 at 27,583 miles the rear automatic liftgate failed. Couldn’t afford the repair, so Toyota tech turned off Power liftgate mode and told me to use it manually. Now, at 32,446 miles, the driver’s side rear liftgate hinge is cracked and rear door has shifted to the right. Dealer says it is my problem. Have a Case number with Toyota Brand Engagement Center. Upon further investigation, it seems I am not the only RAV4 owner with this problem! Obviously, looks like a manufacturing structural flaw. My research turned up same issue on years 2019,2020 & 2021 so far. Seems like there should be a Safety Recall or Class Action Lawsuit.
Reviewed Jan. 5, 2023
2019 Toyota Rav4 roof rack leaking water. "Won't warranty" because it's got a "broken bracket". It's affected all of the computer systems. Toyota is pulling the ** stance of corporate behavior. "Since it's broken, it's not a design flaw". It's clearly a design flaw, just google it. Thailand ran a news report on the issue. There are thousands of reports of this issue. The dealership will try and classify this as "it's broken" and therefore not under warranty. Complete **. Avoid these corporate leeches at all costs. My vehicle was unsafe to drive, within warranty period, and they try and push the bill on the individual. Absolutely abhorrent.
Reviewed Dec. 24, 2022
We owned 2 Toyota cars, Highlander and RAV4 (this is our second RAV4), we bought both time new, the first one after one year has some break and noise issues and my wife did not like it and we traded and got 2017 RAV4, from her experience, she did not wanted Toyota but different car, though I told her that it has longevity and she should get another Toyota and she agreed and gotten RAV4 2017 new car.
However, this RAV4 cars have issues and my wife was right and I was wrong and will never buy RAV4 again. Today, in Portland, there is rain and raining and that small snow also now start melting with the rain, I parked my wife car in our driveway and went in, after lunch came back to drive, saw water was dripping, immediately looked for the sunroof locks, it was completed closed, reach my hand to the place where is the leak is coming, it's from headliner areas by driver side where sun visor located. This is 2017 RAV4 with 26k mileage, I drop the car by the dealer where did we bought this car, their tech will be back on Monday, I cannot wait what they have to say for this obvious defect from the factories, I read more about it and there are a lot of this issues with RAV4 and needs factory attention for recall. Period.
Reviewed April 19, 2022
2013-2015 Rav4's catching fires from electrical issues on these SUVs. Mine caught fire and completely burned. I found out days later, they have a nationwide lawsuit for these SUVs. I have reached out to Toyota USA, they have not replaced the vehicle nor attempted to settle the issue.
Reviewed Jan. 24, 2022
to change to Toyota and why not? After all they are the largest Auto maker in the world one and have so many fantastic reviews. So this time I convinced myself to buy a Toyota Rav 4 Prime which I booked in August 2021 and was told the delivery would be 9 months - I accepted. I know the 9 months are not over yet but here is the deal but till this Saturday were not able to tell me how many Primes they have on their order - can you believe this -.
Then you look at Toyota - one would have thought that they would have anticipated that at some time during covid that they are going to face chip and parts shortages but they didn't and in spite of this they kept on saying that they will meet their production target only to come back the next day with a lower number for the quarter and the year. Never heard this from Honda. Look at Tesla. They are still able to meet their commitments and to date have not complained of any shortages. On top of all this every day Toyota come up with a new model - what's the point when they can't supply it. I live in Ontario and as it is Toyota is supplying less Primes to this province. Hey Toyota you have a responsibility to your customers.
Reviewed Nov. 28, 2021
Toyota dealership Island Toyota. Please I want to know how come island toyota at Staten Island put 10k over price on rav4 2021. This situation is legal. I preferred to tell you about this. Thanks for helping.
Reviewed Nov. 20, 2021
My husband and I bought a 2020 Rav4 at the end of 2020, in December. Our tires still have a good amount of tread on them, I believe they are Toyota brand and they get us back and forth. I thought you needed to change your tires like once a year, but we have had ours for more than that and they are still in pretty good condition and we drive a considerable amount. Thank you Toyota for making good products!
Reviewed Aug. 17, 2021
Absolutely awful. My car’s battery and AWD lights went on while traveling in rural Vermont, and after having the battery checked at a service station on the way, I managed to get it to the dealership in White River Junction. The advisor there was helpful and courteous, but since they didn’t have the part needed, I had to go to my home dealership for it. She added that since they did a diagnostic there, which I paid for, I’d just need to pay for the part at my dealership. Having dealt with Atlantic Toyota before, I called first and checked with a parts mechanic there before making an appointment. I told him the diagnosis for the part was made at White River Junction, I paid the diagnostic fee, and he agreed that it wouldn’t be fair to pay for a diagnostic twice. The scheduler I spoke to also agreed and I pointed out that I don’t expect to pay another diagnostic fee for this part. So I made the appointment but I should have known better.
At the Atlantic Toyota dealership I was told flat out by a service advisor that “his” technician would need to see the car before putting in the part. So I’d have to pay ANOTHER “$120 plus” diagnostic fee. I left, upset and not wanting to argue, though I should have known from past experience how this dealership works. Now I will go to another mechanic. It’s the last time I have to deal with Toyota. My Rav4 has had many more costly repairs than the average car in its six years (and it’s had no accidents.) My Rav4 has been an expensive lemon.
Over the years I have used Atlantic Toyota for service after purchasing my car from the Amityville dealership because I thought it was better to have Toyota trained mechanics. I should have listened to friends who dealt with them and were unhappy. It’s gone downhill from there. The one star is for the two service advisors I’ve dealt with who were helpful over the years, Benny and Tim. Otherwise, I advise people to beware when thinking about buying a Toyota, especially after the service experiences I had with this dealership.
Reviewed July 7, 2021
In January 2015 Toyota did recall of 2008 Toyota Rav4. Decided against putting adjustable toe in rear suspension system. Instead Toyota put a bars in both sides making my Rav4 adjustable only at Toyota dealership. This was permanent fix. I have gone through 2 sets of tires and now have dealership alignment for $566.00. Called Toyota for "Good Will" help. They refused and acted like their repair worked.
Reviewed May 4, 2021
Fortunately our youngest child was not harmed when his Toyota RAV4 (2014) burst into flames and blew up. Fortunately he had parked it away from anything flammable. A fire investigator hired by Toyota confirmed that the fire started in the engine and swept through the interior, completely destroying the vehicle. But today we got an official letter from Toyota saying, "Sorry this happened, but we must deny the claim. Let us know if you ever get any evidence to support that a defect caused the incident." Meanwhile the National Highway Traffic Safety Administration (NHTSA) is investigating 1.9 million RAV4s built between 2013–2018 following complaints of fires starting from the 12-volt battery.
Reviewed Sept. 14, 2020
The rubber door seals are oxidizing on both of my 2018 Rav 4. They leave black marks on your clothes! Toyota says to bad put duct tape on them! Toyota will not cover the seals. Lawyers are next. When you enter the car your pants brush up against the seal and black appears on your pants.
Reviewed July 7, 2020
To all who will be buying RAV4 2018 in white color! Be careful! This may affect other Toyota cars! I bought this car new. In 2018. Now it has 21000 miles. This car has developed a yellow rust spots behind tire wells and on the fifth door. Now it has 21000 miles and rust spots on the front fenders, side doors, fifth door. Today (7/6/2020) I have visited the Suburban Toyota in Troy (the original dealer I bought this car from) and as I expected service will not accept any responsibility. They have suggested to call National Toyota Call Center.
By the way, while I was at the service department, an another white RAV4 rolled in. I did not hesitated to check this car around: same thing, yellow in the same pattern on the vehicle. 07/06/2020. Oleg, Michigan
Reviewed June 16, 2020
In reading through these reviews of the RAV4, it appears I am one of the lucky ones. I bought a brand new 2010 V6 four wheel drive. Currently at 130,000 trouble free miles. I've always waxed it, which may explain why the paint is flawless. There is some rust on the suspension, but my mechanic says it's normal. I've always greased the front suspension rubber boots with a grease gun needle...so they are fine as well. I have a small weep on the rear main engine seal...but it doesn't lose oil between changes...so I'm living with it per my mechanic's advice. It still has the original water pump, starter, radiator, calipers, rotors. Really, nothing has ever broke or worn out...knock on wood.
I love the power of this car. Fully loaded it will go 80 uphill all day long. Gets around 22 mpg, less if I'm pushing it. I also have a 2004 2wh drive manual Tacoma with 260,000 miles. Same story...though I did replace a starter. Neither has ever broke down on the road. And I have a 1991 Corolla with 370,000 miles. Daily driver. Now on the corolla I've replaced a lot of peripherals, even some rubber gaskets on the front of camshaft, but the engine and manual transmission are original. My mechanic says Toyota stopped making their legendary quality after my RAV4 model year. I'm not sure what to think anymore. All three of my Toyotas run well...as do my children's Toyotas.
Reviewed March 8, 2020
Unable to stop 2018 Rav4. I took my vehicle to Toyota dealership in March 2019. I told them the brakes weren't as responsive and it was pulling to one side. They advised they saw nothing wrong. I had my car looked at a week ago and they said the caliper was probably sticking at that time. Anyways, a week ago I completely lost all braking capabilities and my baby was in the car and we almost crashed into a wall. Toyota looked at it and said nothing was covered under warranty (didn't even investigate the caliper) and told me it would be about 1700 total to fix (30,000 miles). I took it to the outside mechanic who indicated there was no brake pad on the left side which is why the rotor had to be replaced. I am so disappointed in toyota. I kept insisting something was wrong and they continued to tell me nothing was wrong. Please get your calipers checked. This could have ended in a fatality. Please insist if you feel something is wrong.
Reviewed March 5, 2020
I bought a new 2020 Rav4 in January. There is a defective paint spot on my new car. Both Toyota manufacturing and the dealership failed to detect this problem before release the car to the market. They offer me a repair. The repair has to be done by an auto body shop. Why would anyone wants to take a brand new car to an auto body shop for a repair because of poor Toyota quality & service? Does it make any sense? I write this review to share my unpleasant experience with consumers. Consumers should be aware of this issue when purchasing a new Toyota car.
Reviewed Feb. 25, 2020
Buyer beware. Toyota RAV4 2018. I purchased my RAV4 in the of 2107 brand new. Such an exciting moment, then 9 month later I heard a grinding noise coming from the front brakes off and on when coming to a stop. I brought the car in for the grinding noise to Toyota service dept. I explained what was happening with brakes and they took my car for inspection but they did not find nothing wrong with And said I needed new brake pads and it was normal wear. The car had only 15,000 miles. No reason for brakes to be worn out like that and for it to make any grinding noise.
I told them I was going to file a complaint to Toyota as soon I said that they changed their tune. The service writer said that they looked into any bulletin and confirmed to me that there was a bulletin for brakes from 2008 through 2018 Toyota RAV4. They placed an order for break kit and brought back my car to replace but 3 months later the grinding noise is back and they are not going to fix the problem. I’m now going to file a complaint to Toyota about this on going issue and hope that they can get this fixed once and for all. I do not recommend for anyone to buy this model I owned other Toyota models and never had this problem.
Reviewed Jan. 22, 2020
I have been a Toyota customer for around 13 years now and have owned Toyota Corolla and Toyota Rav4. However, recently my Toyota Rav4 has experienced stereo issues and I have contacted Toyota multiple times. Every time I contact toyota I am assured that the issue will be resolved. However, nobody contacts me back with the resolution for the issue. I am very disappointed with their lack of ownership on issue and poor customer experience. I will never buy toyota again. I bought Toyota Rav4 because of the good customer experience from the sales agent. But 2 years after purchase I have been getting several issues and Toyota's reluctance and pushback on fixing issues has really irritated me. The corporate communication/complaint is just a joke. They do nothing.
Reviewed Jan. 5, 2020
I think I’m utterly disappointed in my 2020 RAV4 Hybrid XLE. One, I had to order it and wait for it but now my average mileage is 27.6. I’ve been trying to drive real slow, making sure I am driving the speed limit being as economical as I can trying to get a higher MPG but no go; still at 27.4. The reason I bought this vehicle was because I’m a disabled vet and it was hard for me to get out of my Kia Niro because it’s a little lower to the ground. Because this vehicle, the RAV4 Hybrid XLE had about the same MPG as the Kia, I thought I’d get this instead. What a huge disappointment. If you’re thinking that you’re going to get 38 MPGs, it’s not even close.
Skip this vehicle if you’re only purchasing it for the MPGs because you’re not gonna get anywhere close. Taking it in on Monday to see about maybe returning it because it’s the most disappointing vehicle I’ve ever driven; had it almost 24 days. The KIA Niro is a beautiful car and gets the MPG it advertises; around 46 MPGs. This one DOES NOT! False advertising at its best. I could’ve spent about $7000 less to get the regular RAV4 which gets around 27 to 28 MPG’s. DO NOT BUY IF YOU ARE PURCHASING FOR GAS ECONOMY!
Reviewed Dec. 15, 2019
There’s a lot to love about my RAV4. Rides like a car until you challenge it in snow or rough terrain where it performs beautifully. Plenty of pep. Beautiful sound out of the sound system but, unlike my 2017, difficult to learn and master. Shifter is difficult to move from park to drive. Great looks, lots of compliments.
Toyota RAV4 Company Information
- Company Name:
- Toyota RAV4
- Website:
- www.toyota.com

