
Toyota RAV4 Reviews
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About Toyota RAV4
The Toyota RAV4 was the first compact crossover SUV to come on the market in 1994. Read more Toyota reviews to learn about other models.
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Toyota RAV4 Reviews
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Reviewed March 17, 2019
Paint peeled off half the roof (Toyota 2014 RAV-4 Limited). Notified Toyota complaint dept. and received no follow up. Completely disregarding my complaint. Will never do business with them again! Should have been a recall and complete paint do over. Paid $756 to redo the roof and now the doors are starting to peel! Totally ignoring my complaint is terrible business practice. The end of a once great company!
Reviewed March 8, 2019
Toyota is one of the most reliable cars that last for many miles without costly repairs or frequent repairs. The resale is also greater on a Toyota. The cars are higher priced but worth the extra cost.
Reviewed March 7, 2019
Paint is flying off my car. No scratches just poorly primed. Toyota won’t do a thing about it. I have always owned a Toyota, but they are getting worse and worse. I’m very disappointed. Most likely never buy a Toyota again.
Reviewed Feb. 27, 2019
For the 4th time I've gotten stuck in snow (~8" to at most ~12") with one wheel spinning like a typical front wheel drive car while the other 3 arents moving though well set on the ground. Pushing the 4wd button doesn't do anything. There are no error light coming on and the one wheel spins to high rpm on the tachometer and high speed on the speedometer. Pretty disappointed in what was sold to me as capable of real 4wd under 25km/h but doesn't do anything of the sort either in that mode or in awd.
Reviewed Feb. 25, 2019
I have owned a Toyota Rav4 for about 4.5 years, which I bought brand new. Currently my large issue is my radio has quit working and is stuck on a rebooting screen. I contacted my local dealer and they requested I bring it in for a diagnostic service which would cost me $80 dollars. I even called Toyota to speak with the corporate office and was told there was nothing they could do unless I pay for the diagnostic test and they cannot waive the fee due to the the dealers again being independently owned. I discussed researching the issue and noting several separate forums where multiple reports were documented and again no help from Toyota.
The cost of a new radio through the dealer, which was the end result for most of the complaints I saw, was $900-1200 dollars. This is a very large number for a faulty radio issue that consumers are having to deal with. I was hoping there was a recall or extended warranty offered since this is a reoccurring theme but Toyota did not back their brand and stated to just "call back" after a diagnostic was done but could not "promise" anything.
Reviewed Feb. 10, 2019
I have a 2006 Toyota Rav 4 and a few years ago the paint started chipping. Now the paint is bubbling and coming off in sheets. I’ve read complaints from others with this problem and Toyota won’t address it.
Reviewed Feb. 5, 2019
We have a 2012 Toyota Rav4. Paint is white. Peeling of the paint is occurring over most of the roof, started on the hood. This has to be an application problem. I have read many complaints about this from other Rav owners. Something should be done about this. We should not have to pay for a total repaint job!!!
Reviewed Dec. 21, 2018
I am writing this review in the hopes that Toyota will see it and take action. If you are an owner of a Toyota you are probably in the same vote that I am. After 15 recalls and an engine rebuild within 100k miles, I am finding that Toyota is now designing their vehicles with the idea that the original owner will be rid of the car before 100k miles is reached. The point that has led me to write this review is with the Recall for the rear suspension where the car would come out of alignment leading to a dangerous steering issue.
Toyota decided the solution would be to remove the adjustability for the TOE by gluing the parts together with epoxy. After 20K miles of hwy use, my car is not out of alignment again, and Toyota says the only solution is to replace the parts and redo the recall. After research I have found replacement parts from Moog that actually address the "weak" suspension parts and will solve the issue long term, however, it is going to cost over 500 dollars to repair. Toyota should resolve this engineering mistake for their customers rather than trying to put glue on the issue and hoping that their customers stay safe.
Reviewed Dec. 15, 2018
About six weeks after I bought my 2018 RAV4 SE I took it on a road trip from Pensacola Florida to Birmingham Alabama. About an hour to an hour and a half into the trip my seat warmer stopped heating. I was unable to turn the seat back on until I had stopped the car and let it rest and then again on the trip home they worked for about an hour to an hour and a half and then stopped. I have taken it into the dealership where I bought it, they called a Toyota who said they’ve never heard of this issue. They are now trying to re-create this issue, but I’m wondering if anyone else has had problems.
Reviewed Nov. 9, 2018
Daughter’s Rav4’s Paint is peeling off. Can’t even wash it. The paint has just started peeling off. Went and got to estimates for repainting and both places said it was factory paint defect. Went to Toyota dealership and was told to call 1-800 number. Spokesperson for Toyota could care less. Apparently they take no pride in their vehicles. Basically said that it didn’t matter if it was a defect once the warranty was out I was on my own. Will never purchase a Toyota again.
Reviewed Oct. 1, 2018
Update on 05/09/2020: Ok I wrote a review on my Rav 4. The dealer did nothing for me. I called the Main number for Toyota. They said to me if I don't like it trade it in so I did. I got a Jeep. I think this is the best car I ever had. The Rav 4 was A hybrid and my Jeep with the V-6 gets 30mpg all the time. The reason is the Jeep has a 9 speed transmission. The Rav 4 has a CVT transmission that's always got the motor rpms up so it uses a lot of gas. And what they don't tell you if you did some research just on that CVT transmission you will see other Car companies have tried them for 2 to 4 years and stopped them Because when they break there is no repair for them. You have to get a new transmission and depending on the car you're looking at 5,000 to 8,000 dollars to replace it.
Original Review: I purchased the car this spring. When it’s a little cold out you cannot get any heat unless you turn it up to max. And in the summer the AC works out control. The only way to control the AC is roll down the windows or turn off the AC, I called Toyota and they don’t care. The dealership Says there nothing wrong with it. Then I asked why no heat. They don’t know and can’t did it. I will never buy a Toyota again.
Reviewed Sept. 21, 2018
My 2017 RAV4 XLE engine is a 2.5 liter 2AR-FE, that is going to be replaced for 2019 model with the new 2.5l. A25A-FKS new platform TNGA Toyota New Global Architecture. Problem: My heel hurts. In my opinion is the accelerator spring too strong, say to avoid unintended acceleration. I think Toyota overreacted to past problems, that in reality were software malfunctions, but for public relations purposes the mats were blamed. All cars have mats and we have driven over them for many years, but only now Toyota decided to blame the mats. Toyotas are great, but I wish you can share with me a solution how can I replace the accelerator with an ergonomic, softer and better designed? Perhaps is there in the market a replacement? Perhaps the new TNGA platform brings solution to this problem?
Reviewed Aug. 29, 2018
I had my first flat tire in my RAV4 today. To my dismay the jack handle did not fit through the eyelet of the jack (they flattened the tube while making the hook). I was forced to use the bar alone to jack the car and in the process scratched my door paint. WTF Toyota? What happened to quality control. This is supposed to be an emergency item. You made my emergency more of an emergency.
Reviewed Aug. 21, 2018
I purchase my 2012 RAV4 brand new directly from the dealer. On my way to work I noticed something flapping in the wind when I looked at my right side mirror. When I got to the parking lot I realized it was an ENTIRE SHEET OF PAINT hanging down from my passenger side rear quarter panel that just peeled off in one piece! I took it to my auto body mechanic and he told me it is definitely an issue with the "OEM e-coat" and that it wasn't sanded for paint adhesion. He told me to contact Toyota because I have a good case. Well, I called Toyota North America and they will not help. They said they have no recalls on paint issues. My dealership told me they can't help if corporate isn't standing behind the issue. Shame on you Toyota! Way to lose good customers.
Reviewed Aug. 15, 2018
Toyota Rav 4 is not reliable. The transmission makes a whistling sound when decelerating that Toyota says is normal but my dealer says it is not. My navigation system will get you lost 50% of the time and the mileage on this vehicle is terrible. Toyota corporate does not care what you or the dealer think. Their word is final with no explanation. This is my last Toyota.
Reviewed Aug. 8, 2018
The paint is peeling off my 2011 Toyota Rav4. Mine is not the only one with this problem as I've seen others with the same issue. It appears to be all 2011 models with the pearl white paint. Contacted Toyota, and they will not even acknowledge the problem and do not have a solution. Will never purchase another Toyota because of this.
Reviewed June 21, 2018
RAV4 is the best car I've ever owned. Been driving it for years with very minimal work needed and never any lights on the dash unless they are supposed to be! I will never own another American car. I love how it's still small and cute but yet has a ton of space. I've fit all kinds of stuff in it from palettes, beds, dressers and huge TVs amongst other things. It's a very smooth driving car, though it would be nice with maybe more cool features and better cup holders. It has a warning that it tips over more easy than other vehicles so maybe a bit more wide than narrow.
Reviewed June 20, 2018
Love this vehicle for my family of three plus two large dogs with the two dogs in the very back, daughters car seat in the back, and plenty of room for passengers! The keyless ignition is nice and I love how it unlocks when I bring the key for near the door. Great for when I'm bringing groceries to the car and have my hands full! Spacious and functional! We love traveling with this vehicle. The latch straps are great for popping the car seat in! The back opens up like a door (side opening vs top opening) and it's got good safety ratings. Plenty of space to separate kids and dogs! I love the heated seats and backup camera! I enjoy how quiet and smooth the ride is as well!
However, I dislike the gas mileage and size of gas tank. I feel like we fly through every fill up and the tank size is small. Aside from that I do not have any complaints or concerns! We love Toyota vehicles since both of us have owned Camrys with several hundred thousand miles with minimal repairs. The brand was definitely a huge deciding factor along with the reviews online. Great vehicle overall! It's positive, enjoyable and fun.
Reviewed June 19, 2018
This car is replacing my previous RAV4, which my daughter is now driving. Toyota has been a dependable brand for us for many years. I love the styling, size and handling of the RAV4. I feel very confident driving it in any weather that Maine throws at us. It is a very roomy and reliable car. It has the rear backup screen and Bluetooth which I love. It was satisfying and exceeding my expectations. Since I previously owned a RAV4, there was no adjustment to the size and handling of the vehicle. I really liked the way the rear of my old RAV4 opened to the side like a regular car door. If I could change anything about this newer one, it would be to have the rear door open like the old one as I am a shorter person and have to reach to close the current one.
Reviewed June 18, 2018
It's comfortable, good price, economic, nice to drive, good motor, resister and low maintenance. It doesn't use a lot gas and it's not inconvenient, has back up camera and good power. However, it's manual starting and don't have navigator, automatic windows nor heating system on the chairs.
Reviewed June 17, 2018
I love this car because of the backup camera and it is all wheel drive big enough for my family. My dog can fit in the back also with my daughter so I dont have to take her to the vet without my daughter and also I can do all my grocery shopping. I can fit 5 people in my car. It handles its self very well in the snow. I love that the lights are easily accessed and how bright and far the lights go, the heat works through the whole car, the different defrost buttons for the car. It also has the option where I can put only half the seat down not the whole thing which is great. I can also store some stuff in the trunk under the flap. Also the oil for the car is great. However, the brakes go too fast on the car it seems like and I also dont like how some doesnt have heated seats which I'm used to from my other car but I can get used to it. I wish I could put 3 car seats in my car but I cant and I wish it would've come with a storage under the backseats for my kids stuff.
Reviewed June 16, 2018
I've love my Toyota RAV4! It fits everything I need it to. I can run carpool with my neighbor's kids and mine. There's a tone of space in the back, so going on trips or even large grocery runs are so easy. It's a hatchback, so I can fit so much in there. With two kids, going on trips in the car requires a lot of room for necessities. We have no problem putting everything in the car. It would be great if it had separate AC vents in the back. There isn't too much room, but I still would be wonderful to have so the kids don't get too hot. Other than that, it's a great car.
Reviewed June 15, 2018
I love this car! Smooth and balanced ride. I love taking rides because I feel so comfortable in the car. My kids and grandkids love the car too. The features are great and useful. I have no problem using them at all. They are helpful and most are handsfree. Most perks are included in the steering wheel. It's a perfect fit for me. It's wonderful and exciting.
Reviewed June 14, 2018
I love my RAV4. I like the color because it stays cool in the summer. It is white with tan interior. It runs very smoothly and gets pretty good gas mileage. I like the room in the back seat. It is enough for my kids and all our stuff. I wanted a compact SUV that wasn't too big or too small so the RAV4 is perfect. I have always preferred Toyotas. They are always worth more when you resell them. I like the electronic dashboard with navigation system but I wish the GPS was upgraded and sometimes the iPod connector thing gets stuck when I'm trying to start up my music. I also wish the gas mileage was a little better and the engine would rev up faster when I'm trying to pass another car.
Reviewed June 13, 2018
I love my Toyota RAV4. Whether I'm driving around town or on the highway for a road trip it's still fun to drive. It's economical to drive and works well. It's reliable and I enjoy driving it. It gets good gas mileage as well. I like the styling and the color. But I would like to add parking assist to help me with parallel parking in town. In addition to heated seats and remote car starter would like to see more entertainment options on this vehicle.
Reviewed June 12, 2018
I like the size of the vehicle. It's is a crossover SUV. The gas mileage is great. It has a great deal of space for moving things from place to place when the backseat is put down, which is extremely easy to do. The luggage rack on top makes it easy to add more storage for travel or my kayak which won't fit in the car. I feel safe during it and it has a good overall feel. I have found it to be a reliable automobile. I'm also in general a Toyota buyer. They price help too. It has everything I need as far as features. Just standards not extra. I will get my next vehicle at fully loaded as I can. However, I would have added a third row seat as there is enough room. The speaker system also leaves a lot to be desired. I wish the cup holders were in the middle between the seats and not right under the console. And in general I miss armrests.
Reviewed June 11, 2018
The Toyota RAV4's gas mileage is pretty good. I love the car. It has been reliable and not needed any major repairs. I also enjoy the technology and look of it. I also believe they retain value better than most cars. I leased one before buying this one. It's easy, dependable and affordable. They are fun to drive and I like the built in navigation, rear camera and side lane alerts on the side view mirrors. Nevertheless, a hybrid version would be nice and maybe a better standard level sound system. Additional phone charging outlets would be nice, too.
Reviewed June 10, 2018
This car is my first SUV and I'm confident in driving this dependable car. I like the all wheel drive and the gas mileage. It is comfortable and has enough legroom in the backseat. It is good for driving in the winter and an automatic car. It fits a car seat well. I trust the Toyota brand. The price was decent for an SUV. I like the display and the size is not too big for an SUV. Though I wish it was four wheel drive rather than all wheel drive for winter driving and that I got heated mirrors to defrost quickly. I do not like that I cannot put on traction control unless I am going under 20 miles per hour.
Reviewed June 9, 2018
My Toyota RAV4 provides a smooth ride for a small SUV. It has provided years free of major repairs. Just standard car upkeep is all that has been needed. It has been an enjoyable experience. I chose this vehicle over others due to the consumer reports reviews and overall reputation of Toyota models. I like the fold down seat which provides plenty of room for hauling and or suitcases and other travel gear. The seat controls recently broke and that has become bothersome. They could improve on the hydraulics associated with this feature. It would also be nice to have a seat riser for the front seat passenger.
Reviewed June 8, 2018
It runs nice and it's very dependable. It is blue and I have gotten many nice compliments on it. We took on a couple trips already. Drove like a champ. Got excellent gas mileage. Was a very comfortable ride. I like the 4 wheel drive. It's a good winter driving vehicle. The air conditioner works really well. It heats up fast in cold weather. As far as looks it was much nicer looking than a lot of other vehicles we considered. The reviews on it were great before we finally bought it. I do wish it had a better stereo system in it. The one it has is kinda cheaply made I suspect. Also the tire rims could be a lot nicer. The ones we have now are kinda ugly. New ones would cost a lot.
Reviewed June 7, 2018
I bought Toyota RAV4 with the 280 HP V6 and I have loved it for that reason. Also we were two states away and hit from behind by a much larger car, some duct tape and a bar from the fire truck and I drove it home. No injuries and no wrecker. I love the car.
Reviewed June 7, 2018
I have a Toyota RAV4 2015 and it is an awesome car, easy to drive, comfortable, has Bluetooth phone hook up, a decent stereo with CD player. I love my car. It is one of the best cars I have ever owned. My car choices were either a Toyota or a Subaru because of their reliability and their resale value. I chose Toyota because we have a dealer for them in our town. It's just that it doesn't get as good of gas mileage as I would like, otherwise I have no complaints.
Reviewed June 6, 2018
We just bought a 2017 RAV4 Hybrid, and so not yet have many miles on it. Regardless, it is significantly quieter than the Honda CRV, we sold. The ride is considerably better than that of the CRV, which caused us to make many stops on a long trip due to its very uncomfortable seats. Our son has the CRV now, and he complains about how uncomfortable the CRV's seats are on a long-distance trip. By contrast, the RAV4's seats are luxurious.
Reviewed June 4, 2018
Had 79,000 and the engine seized. Toyota would not speak to me. Told me that the engine was only covered to 75K. When purchased I swear the salesperson said it was 100k for engine.
Reviewed June 3, 2018
Toyota RAV4 is a great car so far. The hybrid is much more responsive than the standard engine. Really have enjoyed the standard safety features. But there is a slight loss of space in the cargo area due to the hybrid battery.
Reviewed June 2, 2018
The Toyota RAV4 drives very nice and smooth on the highway. I drove 110 miles per hour no shaking or anything. Also, it has good radio to play loud and when I take my date she is so excited.
Reviewed June 1, 2018
I am a big fan of Toyota vehicles. Toyota RAV4 drives very smoothly, very reliable and it's also great on gas. I have had very few problems with mine.
Reviewed May 31, 2018
This is my second Rav4 and I love this vehicle except for the road noise especially when highway driving. Sometimes you can hardly have a conversation.
Reviewed May 31, 2018
I love this sporty SUV with the alloy wheels! Gives a nice comfortable ride and everybody loves it! I love the bluetooth, answers my calls, and retrieves my text messages, hands free. Also, AWD on the RAV4 SE is awesome in the snow.
Reviewed May 30, 2018
I'm very satisfied and I love this small SUV! It's my second one and it's wonderful. It has lots of room including back and front seat leg room and seats are comfortable even for long rides. The pick up is quick for getting onto freeways and passing and we haven't had any major or even minor problems. It is always ready for anything and it has amazing traction in bad weather too. We don't use the roof rack much but it comes in handy for those large awkward pieces of furniture or a kayak or two. Plus, getting in is easy as it's not too high off the ground. I also love the side opening back; I'm short and the ones that open going up are hard for me. The next car we buy will be another RAV4.
Reviewed May 30, 2018
I love how my Rav4 handles. With a lot of winter snow, I find that the Rav4 is great in all amounts of snow. In the better weather, I love the sunroof and also how comfortable it rides on a long trip which I do quite often. I LOVE MY TOYOTA RAV 4. Best car I have ever had!
Reviewed May 29, 2018
The Rav4 is so easy to drive, it is easy to turn and get in and out of parking spaces. I love driving this SUV. The rear view camera is fantastic. Also, it cleans up nicely. I make the recommended maintenance regularly and the vehicle runs like new.
Reviewed May 28, 2018
Toyota RAV4 2010 model, bought used, brakes repaired once. It has perfect balance, easy handling, powerful acceleration (V6 AWD), good in winter/snow, and no mechanical problems. Comfortable seats/good support, good air conditioning, and mileage only fair (about 20mpg city/country).
Reviewed May 27, 2018
Our 2015 RAV4, coming up on 40,000 miles, has performed perfectly. It's a Toyota of course. Our other Toyota vehicle, a 2006 Highlander Hybrid, now with 220,000 miles, has also performed, and is still performing, perfectly!
Reviewed May 26, 2018
The car drove great when it was new but 2 years down the road it started to rattle, etc. It did not hold up like a heavier vehicle would have. It did not have as many options as similar models from Nissan or Honda.
Reviewed May 25, 2018
I enjoyed driving this car. It handled very well and it has good pick up. I am definitely considering buying one for sure. I just hope it handles well on wet roads.
Reviewed May 24, 2018
Car is very functional but does not “feel solid”. It feels very light and unresponsive in the snow but luckily we live in Virginia so that is not an issue often.
Reviewed May 23, 2018
For the money, you cannot buy a better car. Reliable, clean design, nice ride. This is my second RAV4. I drive cars fairly roughly and RAV4 is the only car I've ever had that has not had parts fail - except for the factory recalls - which never affected me.
Reviewed May 22, 2018
Previously owned a 1998 Toyota RAV4 AWD. A bit small within the interior for me, however my wife loved it. Excellent gas mileage from the 4 cylinder engine. Mechanically, never had a problem with it. Oil changes, transmission fluid changes, brakes, tires, hoses, etc. which is normal maintenance. Had 300,000 miles on the vehicle when I sold it to a friend who ran up almost another 100,000 before he sold it. Yes, it's a bit pricey but in the long run it paid for itself.
Reviewed May 21, 2018
I was not happy with the paint job... within 2 weeks blue specks were showing through the orange paint. Also the headlights do not provide good visibility. It is like a dark curtain coming down when traveling back roads.
Reviewed May 20, 2018
It took a few days to get used to driving a bigger (to me) vehicle. The only thing I miss is tinted windows, but I really do like the RAV4. I get very good gas mileage, it handles smoothly overall and I would recommend this car to anyone looking for a dependable, easy to drive car.
Reviewed May 19, 2018
I wish I never bought this car. It gets stuck in my own driveway, even with snow tires, poor AWD performance, noisy inside cabin and poor radio reception. The driver seat lacks lumbar support and it's like sitting on a bleacher seat. The car was overpriced and lease advertisement was a come on. Very pleasant dealer but they would not give an acceptable customer satisfaction take back of car for a Tundra or another vehicle to make me happy.
Reviewed May 18, 2018
Factory paint chips immediately after purchase, SUV would have been a better purchase. Also bought new tires right away. Not that great on gas mileage.
Reviewed May 17, 2018
Loves: hybrid, save on gas; great safety features; good performance; premium interior and technology. Not so great: poor warning system/alerts regarding headlights once engine is turned off.
Reviewed May 16, 2018
Toyota Rav4 is an overall good vehicle. Stock tires that came with car have 46000 miles on them and have more than half tread left. But car's transmission is a little erratic. Shifts a lot and the black trim on outside is dull in appearance.
Reviewed May 9, 2018
Excellent winter car (Toyota RAV4)... I put studded snow tires on it, even though I have AWD, just to make sure. But there IS a small blind spot in the rear passenger side, and you have to be ever mindful of it, but it's a small price to pay otherwise... More glove box and storage space in the front seat area would be nice, but overall? My favorite vehicle so far!
Reviewed May 9, 2018
I had one (Toyota RAV4) for a few weeks, during the summer. It worked great, until one night a couple deer decided to commit suicide. Then I learned that this particular make and model of car is 'designed' to sacrifice itself to save the occupants. By that I mean, a 150 lb deer did nearly $5000 in damage to the front end, and the second smaller deer did over $1000 in damage to the driver's side (where it ran into the car). Until the point of the accident, I was pretty happy with the vehicle.
Nevertheless, it got reasonable mileage, and allowed for a fair amount of stuff to be hauled. The kids thought it was pretty comfortable for up to 3 hour trips. From the front, the longest trip we took was in the 12 hour range (non-stop), and because of the way the seats could be moved, it was real nice. No strange cramps or unreasonable fatigue. For all those purposes, it was nice. And the visibility, while driving, wasn't terrible... no huge blind spots.

Reviewed May 7, 2018
I miss the 6 cylinder engine. The whine of the 4 is aggravating. Comfort is OK but would not want to drive long trips. OWN the XLE model and the next will have electronic rear hatch and lane keep.
Reviewed May 6, 2018
The Toyota Rav4 has been fine with us and we enjoy it. It has been great on the winter roads around here and no problems starting on cold winter mornings.
Reviewed May 5, 2018
Toyota is no longer making it with the larger engine. Because of this we will likely be moving to a different make for our next car. We have had our Toyota RAV4 for 8 years and its performance and reliability have been great.
Reviewed May 4, 2018
Toyota Rav4 is very reliable, just like all Toyotas. But I do not like it that you can only get black interior in the base unit. The black instrument panel is hard to read on bright sunny days!
Reviewed May 3, 2018
2008 RAV4 Limited: Just too many things to list, besides going through two engines that burned too much oil. Spent thousands on this RAV4 with just over a 100,000 miles. I would not recommend none of the Toyota models to even my worst enemies. Toyota has sure gone downhill???
Reviewed May 3, 2018
The vehicle (Toyota RAV4) is definitely the best vehicle I ever owned. Great gas mileage, safety features and "hidden power" when it's needed. Love the backup camera. Could have a better security system but other than that, it's a vehicle I have no regrets buying.
Reviewed May 2, 2018
Toyota RAV4 is the best. Easy to work on, well thought, out last forever. 300k miles means nothing. You'll never do that with GM, Ford, Chrysler, and when you done with it you get money back regardless of miles.
Reviewed May 1, 2018
My Toyota RAV4's engine burns oil rapidly and must add oil 2 qts or more every 1000 miles!!! Defective. Toyota knows about this!!! They offered a warranty and it expired before I had a chance to inquire about the problem. They did nothing... suggested I buy a new car. Very unhappy.
Reviewed April 30, 2018
I have never had such a reliable and durable daily driver. In nearly every way, this Toyota Rav4 is still like new even after years of ownership. It has the power and handling of a performance car.
Reviewed April 29, 2018
Live in the country on a (bad drifting) gravel road. Toyota RAV4 gets me to and fro. Good and comfortable on trips as well. Mileage is not bad, too.
Reviewed April 28, 2018
This is the first RAV4 that I've purchased. I've owned two Toyota Corolla's and I find my RAV4 fits me even better. It drives great and has all the equipment I need.
Reviewed April 27, 2018
Comfortable, rapid response, smooth handling are some of the glowing attributes of Toyota RAV4. It is comparable to its big sister the Highlander. Very impressive for such a small package.
Reviewed April 25, 2018
I am seventy years old and travel by myself from Colorado to Texas to Arizona in my Toyota RAV4. I got my RAV4 2 and a half years ago and it now has over 75,000 miles on it. No mechanical problems and it is a wonderful road car.
Reviewed April 24, 2018
Just put in an offer for my 3rd Toyota RAV4 today. Love this SUV. It’s the perfect size for what I need and has the durability to drive on the mountain roads. I have the AWD Powertrain & couldn’t ask for anything more. Very pleased with this vehicle.
Reviewed March 16, 2018
In 2008 I was test driving vehicles to replace my Ford Explorer. I happened upon the Toyota Rav 4. Sitting in the driver's seat I said, "Wow, a woman engineer must have designed this interior." There was so much storage and such clever use of space. Standout was the dual glove boxes; the narrow upper box was controlled by an air vacuum. A coin receptacle, a nice split on the center console, ample room beneath the back seats and the enormous space underneath the back deck. This was the perfect vehicle for camping and kayaking with the additions of cross bars on the roof racks, a tow package and rock guards. The storage areas kept tow rope, chains, flares, tie downs, extra dog food, emergency supplies, a blanket, a travel pillow, extra jackets, dog bowls, picnic supplies and more all stored away out of sight.
Change was at hand for meters. The full size spare tire was mounted on the back instead of the hateful underside of the car, inaccessible in deep snow or mud as two occasions proved. For adventurers, a tire on the back of the car only makes sense. However, anyone who's had to empty out the back of their car to get to the spare tire I would think would agree that full spare tires should be on the back of the car. I digress... Enter the 2018 Rav 4. Wanting to reduce my carbon footprint I selected the hybrid. The Rav 4 has been an AWESOME car. However, I sat in the test driven car and remarked to my husband at the lack of storage. His response: "I guess Tesla hired away that woman engineer." Funny? Yes. Good gas mileage? Yes. Poorly designed interior? Yes.
I bought it anyway, and like it, but my next car will be a 2008 Rav 4. I'll repaint it, (hopefully) put a new electric engine it, a tow package, and crossbars on the luggage rack. My only regret is it won't be my original 2008 Rav 4. I suggest Toyota rethink the interior. Why have an open shelf instead of the super cool second glove box with vacuum control? Nothing stays in place on an open shelf in a moving vehicle. The second, smaller glove box gives you a place to access needed items rather than the single oversized box through which one must dig to find just about anything. There is wasted space in the interior. Coins are yet needed and used; there's room on the dash for a coin holder. Hire back whoever designed the 2008.
Reviewed Jan. 30, 2018
I love my 2018 RAV4 Adventure. It looks like a awesome rally car. In the harsh New York winters it handles smooth on snow and ice. I'm 6'2, 200 lb and I'm super comfortable sitting in it. There's plenty of room. And I know that people say it sucks because it's a 4 CYLINDER, but they didn't drive it. So, how could they judge it? I have the RAV4 and a 08 V6 Dodge Charger, and the RAV4 is faster than my Charger. This isn't your grandma's 1990 V4 sentry. The new RAV4 feels like it's a V6. And the seats in the RAV4 are very comfortable. I have a herniated disk injury in my back, and all my back pain goes away when I sit in my RAV4. Most importantly, my RAV4 is a dependable car. I know it will get me where I need to go. I can't say that about my Charger, wish I could though. The 2018 RAV4 Adventure AWD is really a spectacular vehicle.
Reviewed Jan. 29, 2018
I loved my Sienna and I still miss it. I had it for 12 years, and that van made it 5 times up the East Coast to Maine. I could move just about anything. I gave up my 2200 sq. foot house, two car garage that sat on an acre at the end of a dead end a street to move to a continuance living facility of 660 sq. feet and also downsized my vehicle. But I can still help friends move. The RAV4 can hold lots of boxes and small furniture is easily transported. For me Toyota has always made a very dependable product. Knock on wood I have yet to replace anything major, but then I've always made sure that my wheels received top care.
Reviewed Dec. 17, 2017
I own a custom-made 2009 Toyota Rav4 limited 4×4. I currently have 52,750 miles on the odo. Anyways on December 14, 2017 I took my vehicle in for brake issues. What angers me is that my last service I said I thought the brakes had issues. This was May 4th 2017. I had 52,250 miles then. Anyway my dealership in Seaside, California said the brakes was perfectly fine. Here we are on the 16th of December 2017 and I had new brakes put on and my rotors repaired. Well I drove my car this morning and it made a horrific grinding noise. Metal on metal. I no longer trust the dealership. I have had too many problems with poor service.
One time they even put the wrong engine oil in my vehicle. I paid $339.66 and the brake repair job wasn't properly done. Victory Toyota of Seaside, California is placing me at risk for an accident or death. I phoned Toyota USA and also wasn't satisfied. Now I have to tow my vehicle elsewhere and pay again for a brake inspection and probably another repair. I no longer feel safe in this custom-made Rav4. The dealership ruined my car.
Reviewed Dec. 16, 2017
2015 RAV 4 XLE: Overall I like my car. My main issue now is that my trunk stopped opening/closing when I press the button. Unfortunately, and very impractical it doesn't have a manual way of opening (keyhole). Also, it's a heavy door. My second issue is that I feel like my breaks get worn down rather quickly. I had to change them after a little over a year (under 20,000 miles). May need to change them soon at 30,000k. My last car which I had for about 9 yrs didn't need brakes replaced as often. Also my back seat has 3 seat belts but it's difficult fitting teenagers let alone 3 adults. I'm still in the process of dealing with the dealership about my trunk and breaks at 30,000 miles. I should know by tomorrow.
Reviewed Nov. 4, 2017
The Infotainment system for our 2014 Toyota RAV4, 41K miles, suddenly and without warning had a catastrophic failure. No radio, no navigation system, on phone and voice commands, the only thing that works is the backup camera. The dealer said it is an internal failure and because the radio is out of warranty it would cost approximately $1100 to replace.
Toyota Customer Care will not offer any remedy or assistance because the radio is out of warranty. I did a Google search and discovered this may be a common problem with Toyota radios. Anyone with similar problems with their radio systems should call and email Toyota Customer Care so that Toyota will recognize there is a problem with their radio systems having premature problems and failures.
Reviewed Sept. 4, 2017
My front tire blew after just 2 months and under 2,000 miles. The AAA worker that came out to change it said there was no hole in the tire and nothing he could see that caused it- it's just a faulty tire. I leased this car from Toyota in Hanover, MA and they couldn't have been nicer. When I emailed the salesman today to ask who I could speak to about the tire he said, "That's too bad, MA roads are tough." I asked him to call me and he didn't. I leased this car and did it so I didn't have to think about reliability and safety. Now I am concerned about the other tires as well. A brand new tire does not just blow, with no obvious issue. My son and I were stranded on a dark, dangerous road at night. To just email back and say, "MA roads are bad," is just unacceptable.
Reviewed Aug. 30, 2017
For my RAV4 I purchased brakes from Toyota with a lifetime warranty which when they started to grind into the rotors only after a year, Toyota would not replace them until a certain degree of GRINDING.. I'm a Realtor with families in the car with me.. When I work, it's a very unsafe feeling to be in a vehicle that when the brakes are used they grind & the vehicle shakes. I had to take my RAV4 to another mechanic to replace the brakes so my VEHICLE WOULD BE SAFE TO DRIVE.. And it's not SHAKING & GRINDING when the brakes are used.
Reviewed June 5, 2017
Bad experience with 2011 RAV4 - We purchased this Limited V6 new in 2011 and maintained it diligently. It's the first Toyota we've had--and will be the last. This vehicle has 34K miles on it, but is out of warranty. We've responded to every recall. No leaks in the driveway, no check engine light or other alarm. May 2017 at a routine oil change we were told there was a transaxle leak that needed immediate attention at an authorized dealer. There we were told the repair cost will be $3000! We've done nothing to cause this. The manager said this only happens in cars with 100K miles. We emailed Toyota--no response yet. We called Toyota and were told "That happens sometimes. Nothing we can do." We find that completely unsatisfactory. I don't know how anyone could feel safe driving a car that "breaks" so suddenly and gives no warning that a repair is needed.
Reviewed April 24, 2017
Problem occurred this past March with my 2006 Toyota Rav4, 109500 miles well maintained. Usually following a cold start, car would unexpectedly lose power steering and most dash warning lights would flash on. This was annoying at slow speeds and dangerous at higher speeds. Usually, I could pull over, turn off and restart and the problem would disappear. Had it the dealership three times and they could not figure out problem. Also tried at local garage, same result. Finally took to a different dealership, printed off from internet blogs similar problems with others, and described in detail to the service manager who took an interest.
They diagnosed the problem as the alternator, which I had replaced a year earlier with a non-Toyota aftermarket replacement alternator. According to the dealership service manager, Rav4's do not do well with non-Toyota replacement alternators. They installed a new Toyota alternator, and there have been no problems or issues since.
Reviewed March 13, 2017
Do not purchase a RAV4 with leather seats, you will be very disappointed. My 2015 RAV4 with 20,000 miles have wrinkles in the seats and the dealership manager took a look at them and decided there is nothing they will do about them even though it is under warranty. The Toyota Customer Experience Center in Mansfield, Ohio called me after a one month wait and she said that the Toyota District Manager said they can be of no help. This is the last time I purchase a Toyota, they fail to stand behind their product.
Reviewed Feb. 11, 2017
So after having a handful of Honda's CR-v and never had any issues, I decided to buy a used Rav4 from original owner with only 109K on odo. Was a good price and car had been maintained at dealership only so what could go wrong??? Well after the first weekend driving the car to Monterey from San Francisco, I did check the oil and noticed it needed some which was strange because previous owner had just did an oil change. So I added some thinking it was a mistake from the guy who had worked on it only to find out upon my return in the Bay that it needed oil again, about the same amount!!! Not good, so I did a little research only about this model on to find out that there was a flaw in piston/rings design from factory and these engine were known to burn oil!!!
Damn this is my first Toyota and it's not a good start, so as many unhappy owners I started the process of dealing with my local Toyota dealer and see what they could do for me... It did take a few attempts but they were really accommodating and finally agreed to rebuild the engine at no charge! So engine is running fine but within a few hundreds miles, everything else has started to fall apart! Front shocks, wheel bearing on all 4 wheels, control arms, etc... Not sure when this will end as after replacing all these parts, I still have a major knocking sound on the front right wheel going over speed bumps and when backing up the car!
This is unreal as this car is an absolute lemon. Everything pretty much has needed attention and I just want to leave the thing on the side of the road and walk away from it. I made another appointment with Toyota of Marin as to see whether they can diagnose the issue and solve it so I can sell the damn thing... Thanks Toyota but never again.
Reviewed Feb. 10, 2017
First experience: I bought a used 2008 Toyota Rav4 wheel drive with 30,000 kms from the Toyota Dealer in 2010. It was in Super shape and you could tell it was well cared for by its previous owner. My first winter experience was terrible. The least amount of snow that I stopped in lead to a tow job or a shoveling experience in the worst kind of weather conditions and in a dress suit no less. For some reason the exhilaration would die when you tried to drive out of the snow. I said to my wife, this is the last winter for that Rav. Toyota dealer rep said it was normal. I said "normal to be helpless". Wow!
DO NOT PUT YOUR WIFE OR SOMEONE YOU LOVE IN A RAV. In closing, like all of us, I never bought the Rav for the good days, I bought it for the bad days. The only problem, the bad days for me are the worse days.
Reviewed Feb. 8, 2017
Yes, I too have fallen victim to Toyota's insipid engineering and unconscionable "customer care". I bought my used 2006 Rav4 in 2007 with only 1000+ miles. Like countless other Toyota owners that states their story, I am no longer eligible for the "Warranty Enhancement Program" because I am, according to them, ten years past the date of first use. That's where it gets sketchy. Since I bought mine used, how am I supposed to know when the date of first use is?
I have also had the oil consumption test performed and it failed. It was documented at the dealership when the first notice came out to get the test performed despite the part to fix the issue was being made. When the notice came out that the part was available, I made a beeline for the dealership to get my Rav4 repaired. They told me I would need to do another test, so I opted to get it done. Couldn't hurt, right? I did the test but they claimed it was invalid because I went past the mileage. That shouldn't matter anyway as the first test proved to be positive for excessive oil consumption. The dealership then told me I needed to do it again, but even if I did, they didn't know when they could accommodate me as they were backed up with the repairs and didn't have enough parts.
Earlier in 2016, I took it to another dealership location and they said the same thing: need another consumption test, not enough parts and there was a long wait to get the car repaired. They said they would call when they got the part in, but never called me. When I called them a few times throughout the year, they said it was still a wait. Around September of last year, I went to the dealership. I first went to get the test done and they said the part was in but again, could not fit me in their schedule. I waited again and called to see if they could accommodate me and that the part was in. This was mid-January of this year (2017). I wanted to confirm that they could perform the repair under the "warranty enhancement program". After giving my VIN over the phone, he said my car was no longer eligible because it's ten years past the date of first use.
My step was to call Toyota Customer Service and they were no help. After spending approximately three hours on the phone and three days later, a "Customer Service Manager" called me to tell me that they won't honor the program with my vehicle, even after my above explanation. Apparently, after reading these other stories it looks like another class action lawsuit will be in the works. I will be pursuing it and filing complaints with the Attorney General, BBB and my Congressman. Toyota chooses to be shady and conduct illegitimate business selling faulty cars that they refuse to fix. We'll see about that!
Reviewed Feb. 2, 2017
Currently leasing and brand new 2016 RAV4. At 4000 miles the brakes began squealing on moderate braking during the first 3 stops I took after starting the car. Every time. Several visits to the dealership, and an email to the CEO, I was told that this was NORMAL. That oxidation on the rotors was the cause. They then re-surfaced the rotors, something that they shouldn't have done because this was a fix Toyota. Came out with in a resolution form for a known issue on Canadian manufactured cars not the Japanese ones like mine is, but still that didn't fix the issue. Toyota then sent out a field rep who told me that there was nothing wrong with the car and he couldn't duplicate the sound. Yet, the techs at the dealership and video evidence proved otherwise. Still having the same issue as I type this.
Prior to that rep coming out I had given specific instructions to the dealership to call me when he arrived so I could test drive the car with him so that I could show him and they never relayed that message. Corporate Toyota told me that there was nothing further they could do for me and that this was how the car was going to operate. They refused to re-dispatch the field tech so that I could test drive with him. And then refused to cover warranty on the rotors after they compromised them from the resurfacing. The quality in the rotors are terrible and I refuse to ever purchase from Toyota again.
Reviewed Jan. 31, 2017
I am having to pay over 3000 dollars for a new head gasket replacement on my 2008 Toyota Rav 4. I see there are numerous situations just like mine. But no recall covering my 2008 v6. I lost heat and took car in the next day. Told me head gasket is shot. Coolant leaking and running down and crusted on the block. Well this is probably my last Toyota, this will be the third water pump in 3 1/2 yrs. Mind you I bought this car used in Nov. of 2012. This is my last yr of paying for it. I'm feeling pretty disgusted. With this repair I will be in for 5000 for this yr of repairs. I am so done.
Reviewed Jan. 9, 2017
I am writing this due to the excessive use of oil needed to run my 2007 RAV4 with 96,000 miles. I had a test ran on it in July 2016 but it did not meet your criteria to get the vehicle repaired. I just got off the phone with my local Toyota Service Department and they informed me there is nothing they could do because Toyota has closed the window to address their issue on my vehicle. Do I have any options?
Reviewed Dec. 21, 2016
Just got back from the dealer. 860.00 for an exchange radio that they get from Toyota. Toyota customer care blew me off. They said I could buy the radio from the dealer and then submit the paperwork and they would then consider looking at it. Why would I pay $860 dollars for a refurbished exchange unit and then hope they might help reimburse me a little bit. The lady was not very nice about it either, denying there are problems with these units. Now this is the 4th Toyota we have bought since 2008, and they refuse to help. It is out of warranty, but they deny any problem with their radios. I beg to differ with them.
Reviewed Dec. 9, 2016
Just LOVE this car. The RAV 4 is one of the best built vehicles I have ever owned. Handles beautifully, good power since this one is a 5 speed standard. Seats are very comfortable and it has reasonable cargo space for a small SUV-style car. It is a 13 yr old Toyota RAV 4, and it runs and looks great. Holds its value, too.
Reviewed Dec. 1, 2016
Recently, I received a letter. Toyota offered an extended warranty to take care of the growling noise issue. I was so pleased that Toyota finally decided to resolve the issue that I have had since I bought it. They recommended customers to make reservation to diagnose the issue. So, I followed their recommendation. They diagnosed my car and told me that the transmission should be replaced to resolve the issue. It is not covered by the extended warranty. It would cost me about $5,000 to fix the issue. They also charged me $76 for the diagnosis.
I wondered why they did not find the problem and how they could not hear the noise when my car was under warranty. All of sudden, they can hear the noise and identify the reason of the noise, which would cost me $5,000 to fix. Even worse, they are charging $76 for the diagnosis service that they recommended. I called the Toyota customer service to get their support on this matter. It was a waste of time. The representative told me that she would call me back with an answer after she contacted the dealer. She have never called me back. Thus, I had to call them again. It ended up with wasting my time.
Reviewed Nov. 23, 2016
My wife and I bought a 2016 RAV4 in January. We currently have 16,000 miles on our car. Not even a year old, we have already had a problem with the trunk. One morning while trying to load the back, our trunk wouldn't open, nor would it close completely. We turned the car off to basically put the entire vehicle at ease which helped close the trunk, but when we went to drive to work, the car continued to beep and show that the trunk was open. The motor in the trunk is broken, but with warranty the dealer is set to fix it.
Finally, I don't know what kind of city mileage people are talking about with 23mpg, but currently or rather our whole eleven months with this car, we are barely making 17mpg in the city. This is something that needs attention. It's great on the highway at 27mpg, which is something we are extremely happy about.

Reviewed Nov. 7, 2016
2016 Rav4 SE AWD 24k miles. At the dealer having the front rotors turned and replacing front brake pads. My previous 2 Audis, Tacoma, Juke which I all turned in at around 35k miles hardly even showed any wear. The thing that annoyed me was the service manager (car is at the dealer now) called and insinuated it's my fault and that I need to "brake more lightly". Unbelievable. I haven't even needed any brakes replaced in any of my cars since the 1980's. Even up to 50-60k. I know how to brake. Poor design. End of story.
Reviewed Oct. 20, 2016
I bought my Rav 4 with 64,000 miles. I was driving and the oil light comes on. I look at the dipstick, no marking. I add a quart then 2 more just to get it to mark halfway. I read online reviews and took the car for a oil test at Elgin Toyota Dealer. The service writer said that it was normal for the car to burn 1.1 quart per 1000 miles and the oil light come on when is down to 2.5 qts. I told him some must be wrong with light if I added 3qts and the car holds 4.35 qts. He skip the question and ask me which oil wanted Regular or Synthetic for test. If go with Synthetic will the cure the problem and more mileage between oil change! He said, "No." And that I still have to change oil at 5000 miles. (I wasn't given the change to look at the dipstick before sealing.)
In waiting room, I talked to customer that came in for oil change. He said that he getting Synthetic oil cause his service writer said that it would be good for 10,000 miles. Some person on Carcomplaint.com said the he broke the seal at the dealer and found it overfilled for the test. I am not trusting them on the resolves. I am a proud veteran - I hope that I can still be. How come the News didn't report it?
Reviewed Oct. 3, 2016
I have recently bought Used 2014 XLE from dealer. Carfax has no accident history. Initial drive looked great, so purchased car and after few weeks of driving found my back is started paining (I am 35 years old). So started closely observing the vehicle and found seats are vibrating at low speeds and also felt every bump on the road. It looks like the vibration is coming somewhere from rear as engine looks pretty smooth. One of the senior mechanic looked at in detail and said he feels the vibration but cannot find any root cause because everything looks pretty new including driveshaft, suspension, brakes, etc. I feel the Toyota built the rear suspension very stiff which is making every small bump on the road to feel and vehicle vibrates. Very bad choice and I don't recommend for anyone who intends do city driving.
Reviewed Sept. 25, 2016
I know most people come to a site like this to complain when they have a problem. Most people who never have an issue do not come to a site like this ever. But I was doing some oil research and came across this site. We own 2 Rav4's and we ADORE them both. One is a 2003 with 210,000 miles and still runs like a bear. The other is a beautiful red 2015 Rav4 XLE with 9k who drives like a dream. Very little if any issues with the 2003... When YOU MAINTAIN IT.
I find after reading these reviews most people do NOT know anything about cars nor do they maintain them. To simply do your own oil changes eludes people. I predict and expect the 03' will go way past 300k. And the 2015 to do even better since I have her since new. I got the 03' at 42k miles. These cars are utilitarian. They can handle a beating. They are nimble with excellent driving position. Perfect for a day out or long trips. I would take my 2003 across country easily right now. Toyota's last... Recommended!
Reviewed Sept. 2, 2016
I purchased my Rav4 at the end of 2015. I like it and drives very smooth. However I found out a problem in it. Its rear window is not strong enough. It explodes when the temperature inside the car is different from outside during early morning. I suggest leave one window a little open to protect blow up.
Reviewed Aug. 31, 2016
2006 RAV4 with 114k - First the alternator went out at 97k then it started have an idling issue where it would shake when you stopped at red light or stop sign. It stopped for a while then started back. Then while going on an emergency out of town it would not start. No lights came on prior. I checked the oil and it was empty I had just had an oil change 1200 miles prior. Put oil in still would not start. Tried a different vehicle to jump it off and got it started. Put a new battery in the vehicle - it started doing the idling thing 10 times worse! It would go dead when stopped. Was told it would need to reset - drove it 400 miles home from the trip and it's still not better.
Took it to the dealership today and they tell me the bolt on the Engine mount it is loose and the throttle body needs cleaning (they say this will fix it but not so sure). This is by far the worst vehicle I have ever owned! I'm also currently doing the oil consumption test. As soon as I get it back it's being sold. We own two other Toyotas and have never had any issues!
Reviewed Aug. 17, 2016
I had my car in park in the driveway. I was talking to the mail lady. I walked around my car into my yard to the mail box. Suddenly my drive shot out of the driveway like someone was driving it. The car hit a tree and there is extensive damage to the back. I am unsure what to do, Toyota is not helping me and the insurance company says unless they do I am stuck. The mail lady witnessed the accident.
Reviewed Aug. 7, 2016
I have a 2007 Toyota Rav4 that I am not happy with. I had to replace the steering shaft about 5 years after I got it. It had just come off the warranty and Toyota would not pay for it. I wrote them a letter but got no help. I now have to replace the steering shaft again. Is this normal? I don't know anything about cars but this doesn't seem right. I have also had to replace my alternator twice. I will never buy another Toyota.
Reviewed Aug. 6, 2016
I was very disappointed when the front brake pads started making a noise and I had to get new brake pads before reaching 20,000 miles! Front windows get stuck often when rolling them down! No big deal according to Toyota! It's normal due to the sensor it has which is very sensitive and little dirt could turn it on and automatically roll down the window sensing something is blocking (kind of like a hand or something on the way). Anyways after the two years warranty expired (at 32,000 miles) suddenly I heard a rattle noise when starting the car! I still have to find out what's going on. Honestly I feel like new cars are made to break down after the two year warranty! Not happy with TOYOTA!
Reviewed July 18, 2016
My Toyota Rav 2008 model has just cost me 1070.00 to replace the alternator. 3400 to rectify a sludge problem and replace the water pump. This has all occurred in a period of 1 month. I was told that the sludge in the motor would have caused the damage described. I bought the Rav second hand at the cost of 19,990 3 years ago. Have regularly had her service by Toyota. Spoke to Toyota Australia and have been told it was the bad service records of previous owner. Can I get any help or advice on how to handle my situation. Thank you.
Reviewed June 24, 2016
I purchased a Toyota RAV4 May 2014 and every light on the hatch is cracking or falling off and Toyota will do nothing. They will not take any responsibility. What a joke.
Reviewed March 26, 2016
I have a 2015 Toyota RAV4, but since I bought this vehicle I have been having back and neck pain which is as a result of the poor quality front driver's seat. I have tried to adjust the seat but nothing seem to change. I then decided to buy seat pad but still not better. I am seriously thinking of getting rid of this vehicle for something better.
Reviewed March 26, 2016
Noticed the brand new 2016 Rav4 XLE pulls to the right strongly after 3 days owning the car with 200 miles. Went to the dealer twice and did 2 alignments and cross tire rotation. The service admits the pulls and claim they fixed it the 1st time. However actually nothing is changed. Still pulls to the right, not any better. Come back again and the same technician tried to align and rotate again. We tested drive and still found it. The dealers lead technician mentioned he did everything he can but still cannot fix it. He opened a case to Toyota corp to investigate.
Me and the technician together drove another identical new RAV4 (with same MSRP) and both of us do not find the pulls on this one. So the problem is just with the one I purchased. This adds a lot of stress and distraction as it needs constant adjusting the steering wheel. It is a safety issue due to the extra distraction. It is not a normal pull. It pulls heavily and even turning the steering wheel a little bit left, within 3 seconds the car will go to the right on every lane of all types of road, consistently. I owned several other Toyota (some are 1 year new) and none of them has this issue. (This is after all realignment!) Very disappointed with this brand new car and introduces a lot of hassles after spending 27K on it! Because tire/alignment are not the issues I expect some defective parts, however the dealer say they cannot fix it...
Reviewed Feb. 27, 2016
My husband's seatbelt did not hold and his airbag did not deploy correctly when he got into an accident. He broke his sternum. The trauma unit doctors said it takes a tremendous amount of force to break your sternum, so he had gone directly into the steering column without the seatbelt or airbag slowing him down. The doctors noted that there was no bruising from the seatbelt, so it had not caught at all. The broken bone was displaced, with one piece of the bone dangerously close to piercing his heart. It took months of pain to heal.
We reported it to Toyota immediately and they sent their "own" team to investigate the totaled RAV4 and reported to us that there was nothing wrong with the seatbelt or airbag. We protested their findings, citing recalls and the doctor's notes, but they did not care. When I posted warnings on their Facebook page, they blocked me from making any more comments and deleted my posts, even though their page says, "We value your opinions. Please join us." Any company who blocks a customer's negative remarks is hiding something.
Reviewed Feb. 27, 2016
Earlier in 2015 I carried my 2015 RAV4 to the New Bern, NC for brake problems. The pedal went almost to the floor before stopping and seemed to continue leaking down. The dealership looked at the problem and determined that this was normal for the 2015 RAV4. I proceeded to drive the RAV4 a few weeks until I had a close call when stopping. After making another appt with the dealership, the service manager went for a ride with me so I could show him the problem. He did not see a problem. We then took a new 2015 RAV4 for a test drive so I could compare the results. The new RAV4 4 stopped a little better but nothing like the 2010 Prius that would throw you through the windshield!
After much discussion, the service manager agreed that there seemed to be some problem with the brakes. He stated that he would adjust the pedal to the max and do further testing. After some time, the car was ready. The pedal was adjusted, new pads were put on the front, and the back pads were resurfaced. The brakes are better, but not as good as the Prius or my previous 2012 Camry.
I later carried the RAV4 to the dealership to check out a fuel light which had come on my last trip with still 4+ gallons still in the tank. Also, I got only 19 miles per gallon on totally highway driving. The advisor seemed to think this was not abnormal but checked it out. Nothing found. I complained about the dirty oil after only 4500 miles. Again, I had only my Prius to compare it to. After discussion, the service mgr agreed to change the oil & filter to hopefully correct the problem although the 10000 mile mark had not been reached but timewise (over a year), it was due. We'll see.
Reviewed Jan. 24, 2016
Please note that I have been driving & have owned Toyota vehicles in excess of 40 years. In all those years I have promoted and sold Toyota vehicles as a consumer. My opinion of this manufacturer has changed drastically the last couple years. I had a 2005 RAV4 limited that I loved. After the last time someone crashed into it and the car was totaled in 2009 I purchased a new Rav4 V6 limited. I experienced the gas pedal recall but I treated the car as an automatic. 2011 I had a leak of the rear differential fluid and the dealership goodwilled new shocks. This is where my radar activated.
As of last year I am not replacing mechanical parts with Toyota parts. My car just received its 3rd pair of shocks. Brake pads are next. Will be the 3rd set. The drivetrain assembly (coupler $1400 part) will need to be replaced. Toyota changed the manufacturer of their parts... possibly around 2006 and I know this is a source of a lot of their recalls. My last Rav had 157K and was ready to go to the moon and back. Only had brake pads replaced 1x and shocks were never replaced. My 2009 is a full time job even with my knowledge & experience.
My latest is with the suspension recall which I had the fix done in 9/2014. 2/15 I had a car run into the rear of my car. After getting the bodywork done I had the recall fix done again. There is no way to align the rear without having the recall fix done ($600). There is nothing wrong with my car from the accident. However after I had the fix done the right and left are out of toe. Improper tire wear and therefore braking is affected. I have been told that "this is ok". I get alignment readings done on a Hunter Hawkeye machine only. Unfortunately Toyota corporate is not what it used to be. I am so disappointed in a company that I have loved (yes loved) and supported for years. Even with all of my knowledge and experience I am not sure why Toyota has made the decisions they have chosen.
Reviewed Jan. 21, 2016
I am having the same issue as "Mary of Simcoe, ON on July 2, 2014" and "Susan of Minneapolis, MN on July 22, 2014". I have a white 2013 Toyota RAV4 and the paint has begun cracking and peeling on the horizontal surface of the driver's side passenger door. A huge spot has begun cracking and peeling in a spot that would never be bumped or banged or hit by rocks. The peeling spots look just like Mary's pictures. My car is 32 months old with 20,800K miles. It should be covered by the 3 yr/36K Basic Warranty against defects in material or workmanship. In addition to the regular warranty, I also purchased the extended warranty from the dealership.
When I called the dealership service department, I spoke a woman who said she had accessed my warranty information and that paint defects were not covered. She had not seen the car to assess the issue, but told me flat out it was not covered. I found my warranty information and saw that ALL defects in material or workmanship are covered under the Basic Warranty for the 1st 3 yrs/36,000 miles (which my car meets) so I called back and spoke to possibly the same woman, although she said she had not spoken to me before. I read the warranty to her and told her this repair should be covered under warranty and asked her how to proceed. She said she would have someone call me. Nobody has called me.
I am calling the dealership tomorrow morning and asking for the service manager. I am going to try to get it in tomorrow for them to review and take pictures if necessary, because a big snow storm is coming the next day and they will probably say it is my fault after the snow storm. I have had good rapport with the service department in the past but it looks like they are going to put up a fight. What a shame. I owned a Toyota Sienna van before this car for over 14 years with no paint issues or any other kind of major issues. It seems like I have a lemon and will be looking for a new brand of automobile for my next purchase.
Reviewed Dec. 23, 2015
Paint began to peel in the area between the windshield and the sunroof on 2010 Toyota RAV4. I took the car to the local dealer and was referred to Toyota Customer Support. I called December 31, 2014 and received a case number **. Did not get any response from Toyota. I took the car to a body shop to have the affected areas painted. After careful examination, the body shop determined the original paint is defective. I have issues where the paint is bubbling on the rest of the car. The paint did not adhere to the metal. I called customer support again to see if there was any response to my original case. The customer support representative was very professional and apologetic, but no help with my problem. It really concerns me when it is obviously a Toyota problem, and I am stuck.
Reviewed Dec. 20, 2015
My observation is concerning the mag or alloy wheels that are installed on many new cars at the factory. My direct experience is with the 2009 Toyota RAV4. I've had the RAV since new and it is on its second set of tires (Coopers) and has 52K miles on the odometer. Present set of tires has 18K miles on them with a 60K warranty. They have been mounted for 16 months. Starting at month 9 one wheel started "weeping air" and was repaired by the aftermarket dealer, Pep Boys, at a cost and is presently OK. A second wheel started at 14 months, same repair, same dealer. Now at 16 months a 3rd wheel has started weeping and needs repair. I have been told by several tire dealers this problem is typical and common with all brands of factory installed alloys and caused by oxidation between the tire and rim seal. The Toyota dealership has not offered a recall or replacement.
Each time the tire needs to be removed, the rim sanded and polished, then the tire is "glued" or sealed back in place. None of the repaired wheels have the rim leak come back yet but time will tell. The use of any type of tire seal additive such as "Slime" is not recommended because of the special valve stems monitoring air pressure. One wheel has yet to show this problem and I'm keeping a calendar to see when that happens. I'm not sure if my experience is from buying Cooper Tires or with Pep Boys but with comments from other tire stores and other brands, the common factor is oxidizing rims. No idea how to avoid this so if you purchase a new vehicle with fancy Alloy Rims, get a lifetime warranty on the wheels or buy steel.
Also note that the same design may not be available two or more years after the sale so the warranty should specify that if one wheel is affected, all similar wheels should be replaced with matching rims. Also note that steel rims rust and may not look as cool but the rim seals are far less than alloys. I am not aware of any factory recalls concerning this problem but the manufacturer should be challenged and the alloys be improved.
Reviewed Dec. 15, 2015
I got a Toyota RAV4 2015 six months ago, and since then, I've been suffering from mid-back pain. After driving for about 30-40 minutes, I feel my back hurting and I become uncomfortable. No amount of shifting and seat adjustment relieve the back pain. I've had pillows, back rests, neck rests, I practically tried everything to make my ride a comfortable one, to no avail. Imagine my shock when I read reviews about people having the same kind of back pain with their 2015 RAV4. Great. I am seriously thinking of changing my car. The car is great, with lots of nice gadgetry and it's got huge space, but the back pain is killing me. I've had different Toyotas before this one, so I guess this seat fail is a major blunder on the part of the engineers of Toyota.
Reviewed Dec. 1, 2015
I just purchase a Toyota rav4 brand new from Toyota dealership in Rockwall Tx and it was purchase august 2015. I was driving down freeway last night and I heard a loud bang on my car but no one hit me. Pulled over at gas station to look and my wheel cover in front of car flew off and damage by bumper with a big dent and lost my cover. Went to Toyota to let them see next morning and the guys in garage looked at it and said someone hit my car. I let them know that did not happen and I was left to pay my own damages. Was looking to see if a recall if not they do need one. This is dangerous for a cover to just come off a brand new car and could have been a terrible accident and Toyota will take no responsibility now.
Reviewed Nov. 20, 2015
Purchased a used 2011 vehicle (2 years ago). During the summer months, I noticed increased rusting on the inside of the door frames. By the following year, the driver's door was so bad, it had rusting approximately the length of the rubber pad and the passenger door was doing the same. The back two passengers doors were starting, but nearing the same corrosion. I stopped in at Cambridge and Kitchener Toyota locations, but neither wanted to help. The Cambridge location was aggressive in their behavior and at one point, blamed the problem on the type of paint used.
I took it to a body place, $300.00 later I had fixed the rust issues; then another $200.00 to cover the freshly painted inside door frame with plastic, so that I would not have to deal with it again. When writing to Toyota, the first explanation was "In the case with corrosion, there are many variables that will contribute to the durability. One example would be salty and wet conditions during the winter." When I explained about this happening in the summer months, they referred back to the warranty. I do see a pattern of passing the buck, not no solutions; from any Toyota locations. It is very disappointing to have a 2011 vehicle rust on the inside of the door frame. The auto body place clearly stated that this was design flaw. This is my second Rav4 (2004). However the older version did not have the rubber pad on the door frame. Regardless of all the effort I did on my end, Toyota continues to pass the buck, the solution and cost are all mine.
Reviewed Oct. 28, 2015
I was disappointed to find out that my front brake pads were completely worn out. I only have 25,000 miles on my 2 year old Rav4. When I took it for its first maintenance service I already complained about a squeaking noise on my front wheels particularly every time I used it in the morning. The dealership told me that my pads were ok. 15,000 miles later my pads were completely worn out. I was assured by the dealership and Toyota Warranty that there was nothing abnormal about my car.
Reviewed Sept. 19, 2015
3 months ago I went for servicing and the service Engineer told me my brake pad for a RAV 4 2015 model needs to be change, for a car less than 1 year old being driven on smooth road. Please at what stage do I need to change my brake pad because friends tell me it is too early?
Reviewed Sept. 15, 2015
I am very disappointed in my overall experience with Toyota. I turned in my RAV4 last month (this was my second Toyota). I planned on leasing another RAV but I kept being jerked around and treated quite poorly, so I decided to not lease another Toyota. Before turning in my car I went for an oil change to make sure everything was up to par, cleaned it out, etc. Then I get a bill a month later for excessive wear and tear. Excuse me?! I went online and saw the pictures and it looks like someone literally tore the hood insulator out.
I am kicking myself right now for not taking pictures of every inch before turning it in. I opened the hood and everything was in order but my word isn't good enough. At least give your customers the option of replacing the insulator instead of charging 20x the actual price. Complete bogus. From this experience, I will never, and I repeat never, own/lease another Toyota.
Reviewed Sept. 4, 2015
2015 Rav4 - Why have back windows that open that makes a noise, how to fix that? Why not have the headlights come on auto - you must have them on in work zones, when wipers are on dusk and dawn. The ride is great. Mileage is better than the truck, but not as good as the VW.
Reviewed Aug. 13, 2015
I purchased 2015 RAV4. The driver seat has some problems. After driving for 30 minutes I start feeling pain in the middle of my back. I tried all different settings. Nothing worked. I do not have any problems with other Toyota vehicle seats but with this model I am not very satisfied. Look like there are couple of springs in the middle of seat pushing against back. I even tried cushion but not a big relief. I talked to dealership and they said they cannot do anything as that's how it is designed. Thinking about changing my vehicle as I am so uncomfortable with a seat.
Reviewed Aug. 11, 2015
This is regarding Toyota's Excessive Oil Consumption notice (Bulletin # ZE7). If you received a notice from Toyota and are planning on bringing your vehicle in for the repair, things to be aware of: We have a 2007 RAV4 that has been burning oil for some time, no drips or smoke coming from the tailpipe, just a loss of oil. On 3/21/15, we brought the vehicle to Melody Toyota in San Bruno CA for the test to see if it qualified for excessive oil consumption. At this time they said that we needed to have the oil and filter changed, at our expense, to start the process. Once that was done they marked everything and said to bring the vehicle back within 1100-1300 miles.
Prior to reaching this mileage the engine oil light came on so we brought the vehicle back to Melody Toyota on 5/4/15. At that time, Melody stated that something was wrong with the test and they wanted us to perform the test again. After a frustrating discussion Melody agreed that the car had failed the test and we were to bring that car back to them once the parts become available.
Approximately one month later we brought the car back to Melody to have the work done. We dropped it off on 6/11/15 and they said that it would take approximately one week to do the work, even though the Toyota bulletin states the effort should take two days. Prior to the one week we called Melody and asked about the progress. This is when we started to get answers like, "We don't know when the vehicle will be ready." Then this turned into, "We are waiting on parts to become available."
After multiple discussions with Melody and Toyota Corporate we found out that they are still waiting on parts, standard push pins, and have no idea as to when these push pins will become available. It is almost two months later and we still have not been informed as to when the push pin parts will be available. We cannot get our vehicle back as the original parts are no longer usable. Talk about feeling helpless and at the mercy of Toyota. This is a horrible experience and paints a very bad image for Toyota.
Reviewed Aug. 6, 2015
After 6000 miles oil warning light came on. Pulled off motorway. Oil level non-existent on the dipstick. Had to put 1 litre of oil into the engine to get oil level up to the top dipstick marker. Did another 4000 miles and needed another litre of oil. Rav4 are heavy on oil. Company force you to have to complete 10,000 miles and then come in after 1,000 more and 2,000 miles i.e. 11,000 and 12,000 miles to check oil consumption. I just want to warn people that their new Rav4 consume oil. Excessively. Either the piston linings are faulty or the piston rings are defective.
Reviewed July 28, 2015
2010 Rav4... This happens occasionally going down a bumpy road or even on the highway sometimes. There is a squeaky sound coming from the rear of the car around the back door. We've tried to see if we can hear it outside but it only makes its presence known on the interior. I thought it might be the spare tire rubbing against the door. That's not the case. Checked the Jack compartments and nothing. I've stood on the back bumper and bounced the car up and down and nothing. We can't replicate the noise.
Reviewed July 14, 2015
RAV4 2006 - Before 2500 km my engine oil become too low and there is only 133000 km on my car. I was sent by Toyota Canada to my dealer to check the oil consumption but Peace Arch Toyota found another problem. There is minor leakage from a nut under the engine so they did not conduct the oil check. So I reported the matter to Toyota Canada to fix my problem. Waiting 12 days they sent me to my dealer to look on that but inspire they give me a estimate to stop the leakage worth $1100.00 dollars and only then they will look the vehicle. It's pity why I have bought this vehicle when nobody take the responsibility. Everybody is wash their hand and the vehicle owner is in problem. I advise all of the people not to buy Toyota vehicles as this is worst, better go with Honda or Acura. I am great sufferer.
Reviewed July 4, 2015
I have a 2010 RAV4 with only 14000 miles and, out of that majority from highway miles. Yesterday when I was moving the car it was making a loud streaking noise... then I found out that all the brake disk are gone bad. My question is how this happened at a low mileage?
Reviewed June 30, 2015
Purchased 2015 RAV 4 in February 2015. Car is garage-kept and highly maintained inside and out. Started noticing chips inside passenger door within about a month, through to the back panel. Have another older Toyota and I already have more chips on this brand new car (in the back--almost impossible!!) than my other car! Highly unsatisfied and believe something is not right with this paint quality, application or some other variable. They are acting like this is normal and I know it is not. We have been Toyota fans for years. Multiple cars. After this debacle and my experience with the rude rep, so far I think we are done. Depends on how they rectify it. Did I mention there are not really any 'chips' on the front of the car where you think there would be???
Reviewed June 13, 2015
I carried my RAV4 in for the oil test was told it used little over a quart at 1200 miles. Was told I would hear from Toyota. Haven't yet but I noticed it wasn't using oil. When I changed the oil I saw something in the oil floating. I been told it was stop leak or something similar. You buy a vehicle over 20,000 dollars and they patch it with 5.00 worth of junk. So when they test your vehicle be aware!
Reviewed June 3, 2015
I purchased my RAV4 in 1/2011 and it's a 2011 model. My battery continues to go dead and has been replaced every year. This is now number 5. Toyota dealership cannot identify the cause and just continues to say "return when the battery dies again." This is very inconvenient since I don't know when or where this will recur. Is this a problem with other RAV4s?
Reviewed May 17, 2015
I've been having problems with oil consumption for my 2007 rav4. I figured it was because I had so many miles on it. I had been so happy with this car until I got the notice asking if I wanted my vehicle tested for oil consumption problems. Apparently there was a class action suit concerning this issue for RAV4 year 2007. Toyota dealers supposedly knew about this but not the consumers. My vehicle failed the test. My problem is Toyota's indifference. They know the problem exists. I was told "we will be in touch when we have the part".
Well that was 6 weeks ago. In the meantime I keep buying oil at my expense. No offer to assist with this expense. My husband always monitors oil levels in the car because I drive a lot of miles. If it wasn't for him I would have unknowingly killed my engine years ago. I thought I would never say this but no more Toyota for me. Their arrogance makes me sick. I will be looking at Subaru.
Reviewed May 3, 2015
I had a 2001 Toyota RAV4 and loved it. I kept up maintenance and never had any unusual problems in 237,000 miles. I got a 2015 RAV4 in late December 2014. Just took it in because of bad vibration and noise in front tire when hit brakes. Dealer said they had to machine the brake rotors front and back. The car has less than 8,000 miles on it! I do not have a heavy brake foot and never use the emergency brake. Dealer said only 2nd time he has seen something like it. They could not explain why brakes went bad so fast. They did not replace brake pads at all. Does not bode well for future of car. I would not buy it again. Also - the 2015 model just seems cheaply made.
Reviewed April 13, 2015
I have to go for oil changes very frequently. Since I was told by the dealer, I need to keep topping the engine oil in the car, I have been putting oil after every 100 miles as car starts giving the weird noises as if it needs oil. Frustrated about the situation worried about my safety and families' safety. No answer from the dealer as for when will the repair be done.
Reviewed April 11, 2015
1997 RAV4, automatic, 4-door FWD bought new 1996, 134,000 miles so far: My satisfaction with this shiny little gem after nearly 19 years now has been so strong that I wish this exact '97 model were manufactured for purchase today, with present-day safety features and a backup camera. Reliability is stellar, it passes California smog/emissions with "flying colors," no major component has failed, and I maintain it faithfully, through an excellent independent mechanic. Visibility is very good too, unlike models for many years now, and I plan to keep it as long it can be repaired.
Reviewed April 5, 2015
In January 2015, my 2006 RAV4 refused to start, making only clicking noises. No warning lights, no other warning. Tow truck driver jump started it and told me to go across the street to an auto parts store for a battery. I almost didn't get there, all the dash lights came on and I lost power steering. Second tow truck took the car to a repair shop, which replaced both battery and alternator. I called Toyota, who said, "Sorry but if you want to know whether it'll happen again without warning, you can pay for a search of the electrical system yourself." I was angry! I car I bought for its dependability might leave this old lady stranded again. Sure enough, this afternoon three dash lights remained on when I started the car, so it's back to the repair shop tomorrow. I will never, ever buy a Toyota again.
Reviewed April 3, 2015
My 2012 Toyota Rav4 had about 47,000 miles on it when the check engine/4WD/TRAC OFF warning lights came on. This happened over our worst winter weather and rendered this vehicle unusable for about a month of pouring snow. When I was finally able to get it to the dealer, they pronounced that the O2 Sensor was bad but, they did not have the part. I wasn't able to get the car back to the dealer because it snowed again and without 4WD was too afraid to try to drive it in my rural area. I purchased the O2 sensor and installed it. It did not fix the problem.
I contacted Toyota who told me to take it to the dealer. The dealer refused to diagnose it a second time with an "after market" part. I made another appointment and the dealer replaced the O2 sensor presumably with a Toyota part. The warning lights came back on after driving this car for about 20 miles. I will be taking it back to the dealer one last time. After that I am trading in this hunk of junk and never buying another Toyota.
Reviewed March 25, 2015
I have a 2008 Toyota RAV4 with a V6. I was just told that I have a leak on my water pump. My vehicle only has approximately 45,700. That is a very short time for the water pump to have started to leaking. In addition to all the other recalls this vehicle has had, you would think that with all the problems that other people have had that this too would be a recall. I am very unhappy to have to spend that kind of money on something like this on a vehicle that has very low mileage. I am rethinking ever buying another Toyota. We have owned 3 Toyotas, thus far and may be our last.
Reviewed March 19, 2015
2008 Toyota RAV4 - Received a warranty enhancement notification (extended warranty) for the excessive oil consumption. Free fix. What a joke. They tell you to come in for the test, fill your oil to full and tell you to come back in 1200 miles. Twelve hundred miles later you go back your car is at low/Add level, they add 1 qt oil and state and I quote "found that vehicle burned 1qt of oil in 1,241 miles. That is ok to Toyota standards". That last line tells it all. If you do the math, at 5000 miles, which they tell you to come in for an oil change, there would be no oil left to change with a 4.8qt engine oil limit. I couldn't believe Toyota has such low standards. We have all Toyotas in my household. With the we don't care attitude by Toyota, we will become a Honda household. I expected better. Toyota standards have really deteriorated. Dontbytoyota.Com is available. Just may buy it to warn potential customers.
Reviewed March 3, 2015
I have a 2007 Rav4 and car shuts off and you have nothing working in the car. You have to pull over the side and put it in park and restart. The car then runs fine. It appears to happen in the hot weather. codes. 1. Vol05 Lost communication with fuel injector control module and 2. V0l00 Lost communication with esm/pcm. . Has anyone else ever have this problem? Thanks.
Reviewed March 3, 2015
Last week I took my 2007 Rav4 with 23,000 miles in to the Toyota dealership for recall issues. I had never taken my car in to the dealership for service since nothing has been wrong. The only thing I needed was tires which I knew had to be replaced. So they have my car for 9 hours or less. I'm called and informed the car is ready for pickup and I'm told at that time that I needed front and rear brakes, wiper blades, brake flush, new cabin air filter and tires. I declined all and picked up my car.
I was about a block away from the dealership and noticed that every bump I went over felt like my car was about to break apart. I called the next morning and told the service manager that I had dealt with about the problem and he told me not to worry and that he knew what happened. He said that when my car was up on the lift that the struts froze. He said he had replaced about 6 Rav4 struts in the last 8 months, Toyota was aware of this problem and to bring it back in and they would replace free of charge. Car is brought back in-he calls me next day to inform me that Toyota wouldn't pay for it, but that maybe they would if I had some of the other issues taken care of. I called him a blackmailer and called Toyota Corporate. Still waiting for a decision.
Reviewed Feb. 12, 2015
I purchased a new Toyota 2015 RAV4 at the end of January 2015 and discovered that the navigation system fails to correct itself if a wrong turn is made. It simply goes silent and fails to recalculate or make any attempt to route you back on the correct route. I have had several other cars with a navigation system and they all would quickly recalculate and route you back to your correct route. This is a real problem when you happen to be in a big city with heavy traffic, make a wrong turn, and have a system that will not recalculate and get you back on the correct route. All the other GPS I have had even my Iphone has the ability to recalculate and reroute you back to your correct route.
If the salesman had made me aware of this when I was considering the car I would have walked away and never agreed to purchase a Toyota with a navigation system that will only work if you stay exactly on the blue line. And, since the dealer tells me that they can't and/or won't do anything about it I am an unhappy customer.
Reviewed Feb. 7, 2015
My oil light came on before it was time to change oil, had to add 4 quarts of oil. One month later, Oil light came on, had to add 3 quarts of oil. Took car to Toyota dealer, said they had to do oil consumption test. Said to return in 500 miles to check oil. Returned and dealer checked oil. My car failed the test - low 1.5 quarts. Dealer then said I had to drive another 600 miles for Toyota. After test and lots of arguing, dealer said my car would be fixed with no cost to me.
Reviewed Feb. 2, 2015
I received a notice of a free oil consumption test due to complaints of my Rav4 burning too much oil. Upon trying to make an appointment with the dealer I was notified that I would require an oil change at $34.99 plus tax. On the notice received from Toyota if stated "if" your vehicle requires an oil change it is the owners responsibility. The dealership is not giving me an option. They are requiring all to get an oil change regardless of how long ago an oil change was performed. In essence, my "free" oil consumption test is not free and I think Toyota should offer free oil change coupons or the like to all recipients who require this test. I can tell you that my Rav has been burning oil for years as I have needed to supplement the oil every 1500 miles. Since I have footed the bill for all this extra oil since 2007, you would think that Toyota would want to make customers happy, but no they insist that we all pay their dealerships extra to perform this supposedly free test.
Reviewed Jan. 30, 2015
I bought my Toyota RAV4 new in 1997. It has 56,900 miles. Over the years, it has had normal repairs. However, over the past 5 years, I have had a problem with the ignition fuse burning out. I drive the car fine to my destination, and when I try to start it again, nothing. I carry a supply of new #10 fuses, a flashlight and screwdriver to replace fuses. I have taken my car to the dealership several times to repair the problem and after $$$, it still has the same problem. It is unsafe to drive, especially at night on dark roads or parking lots. I'm stuck at home in the evening because of a poorly made car. After reading the complaints of other drivers, it is apparent that Toyota is still making poor vehicles. I am looking to replace this one and it will not be a Toyota.
Reviewed Jan. 21, 2015
I have a 2014 RAV4 Limited with 10,000 KM. I have noticed 2 setbacks with this model so far. The available heat from my knees to my feet is insufficient in cold weather. I owned a Corolla and a Solara and the heating worked fine on both. However I always feel a cool draft from my knees downwards in my RAV4. Regardless of how I set the controls or closed upper louvers to maximize the blowing power below. It feels like cold air makes its way through the door speaker and under the steering column. The second disappointment is that it is difficult to make out the door and dashboard controls on the left side at night. A small thing but quite annoying.
Reviewed Jan. 5, 2015
Driving in the snow on the road, back tire blew out. Driver stopped right away. Called tow company to fix flat. Spare tire put on and driver tried to continue. Loud banging noise continued. Driver pulled over again and parked the car. Rough est. on price to fix $10,000. Not covered by warranty only has 4300 miles on it. Driver swears did not run over anything?
Reviewed Dec. 31, 2014
I bought the Rav 4 with 22000 miles in 2008. Since 44,000 miles I have replaced the rear seals in the differential twice. Now with 144,000 miles the rear seals need to be replaced again. Phoned Toyota corp. They say that there are no recalls for this problem there. I have heard of other owners of Toyota vehicles with same problem in this area.
Reviewed Dec. 16, 2014
My 2012 has had complete brakes done twice, it was under warranty. But guess what? Now it's not under warranty & need new brakes again. The car has 17k miles & isn't even 3 years old. Toyota has some issues. Never buying Toyota again!

Reviewed Dec. 9, 2014
My 2008 RAV 4 is like a lot of others it seems. Proper maintenance is not an issue. It has 129,000 miles on it but has been using oil since 90K. Now it is 1 quart every 900 miles. The dealer wants to do $4000 worth of work to change the rings and pistons. I can see this is a problem with this type of engine but there is no concession to help from Toyota. I have purchased 6 Toyotas and currently have 3. This is the only one that has had poor reliability. It makes me rethink future purchases.
Reviewed Nov. 25, 2014
Within the last few weeks, my 2007 rav 4 has begun to burn oil. I currently add oil weekly. My local mechanic has identified the likely piston ring problem which led me to discover the numerous others with a similar problem. I also discovered online, that my annoying visor that continues to drop down is a problem for others also.
Reviewed Nov. 19, 2014
Never again. 2007 Rav4 has been on oil consumption watch for 2 year. Their excuse - either I drove over 1000 miles or it's not quite 1.2 quarts low. Such crap. I have a 1966 car and the only time it needs oil is if I change it. Step up to the plate Toyota. Buy American or buy Honda - never had a problem with either one. I would just trade it in but don't want it to become someone else problem.
Reviewed Nov. 16, 2014
This is our second Rav4 with this oil consumption problem. We traded the first Rav4 from a 2006 to a 2007 model and currently are experiencing the same problem. Oil consumption test have been done at IRA Toyota in Manchester NH. Six quarts of oil in 5000 miles! All oil changes on 2007 model were done at Autofair Honda dealership in Manchester NH. Have all records since purchase of vehicle. Was told by general manager of IRA Toyota to contact Toyota Complaint department. Have had no resolve!
Reviewed Nov. 13, 2014
Can't start my 2014 RAV4 bought brand new 18 miles mileage, now 1207 miles. Can't imagine a brand new car not starting.
Toyota RAV4 Company Information
- Company Name:
- Toyota RAV4
- Website:
- www.toyota.com
