Consumer Complaints & Reviews
Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isn't even the word to describe Toyota Customer Service. What a Joke.
ConsumerAffairs Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Read reviews about the following Toyota models:
- Toyota Avalon
- Toyota Camry
- Toyota Echo
- Toyota Highlander
- Toyota Matrix
- Toyota Prius
- Toyota RAV4
- Toyota Scion
- Toyota Sienna
- Toyota Tacoma
- Toyota Tundra
Toyota brand overview:
Toyota began producing automobiles in 1933 in Japan, and Toyota Motor Sales, U.S.A. was established in 1957. Today, Toyota is one of the largest automobile manufacturers in the world, and the largest Toyota plant outside of Japan is in Kentucky.
- Rent a car: Toyota has a rental car company, so interested consumers can rent the exact model they are considering purchasing. The ability to drive the vehicle longer than the average test drive gives customers the chance to determine if a specific model actually meets their needs.
- American factories: Through its subsidiary, Toyota Motor Engineering & Manufacturing North America, Inc. (TEMA), Toyota has seven manufacturing plants in the United States. Some of these facilities, such as the one in Huntsville, Ala., only manufacture engines, while others, like the factory in Georgetown, Ky., manufacture and assemble whole vehicles. The factories have created about 365,000 American jobs.
- Car tips: Toyota’s website features an area dedicated to car tips and advice. The information is mostly neutral and useful for anyone in the market for a new car, whether or not they are considering a Toyota. Articles include information on fuel efficiency, maintenance and new technology.
- Entune: Entune is Toyota’s onboard navigation and entertainment system and app suite. It lets drivers connect their smartphone to their car, stream from Bluetooth and access their device’s phonebook. Some versions also give owners access to SiriusXM radio and more advanced navigation.
- Shopping tools: Interested customers can browse Toyota’s website to see all available vehicles. They can compare models, customize and price vehicles, view special offers from local dealerships and request a quote. Consumers can also learn about certified pre-owned Toyotas.
- Best for Toyota has a wide range of vehicles that suit every purpose and budget.