Sherpa Auto Transport Reviews

My first time shipping a car and was a bit overwhelmed with using a broker and finding one that's easy/trustworthy. I was recommended another company by a family member, but when I read some reviews I was horrified. Fortunately, I found Sherpa after some more Google searches and as recommended by BBB and other sites. Sherpa's approach is very straightforward and sets great expectations. Would definitely use them again.

My experience with Sherpa was painless and the pick-up was very simple. I got a phone call from the pick-up driver. He showed up at the house and loaded it up. He was gone in 20 minutes. He did a detailed vehicle inspection and took pictures of everything inside and out and around the vehicle. He also took pictures of the vehicle loaded with the whole tie-downs. They had six days and they got there in five. I had it delivered to my brother-in-law and they unloaded it there. The quote and the final price were the same. I thought it was a little on the high end. But considering the service I got, I was happy with it.

I used Sherpa when I relocated two years ago and used them again this time. The rep was awesome. I was transporting an electric vehicle. After the driver took it to whatever holding location there was in Texas, he had trouble getting the lights and the car to turn off. It was because he buckled the seat belt. When you buckle the seatbelt, an electric car believes that there's a person in the car. Buckling the seatbelt is almost like turning the ignition key on. The driver didn't know that. We had to contact the dealer and work with all three people at the same time to figure out what the problem was. Other than that, we had any issues with pickup or drop-off.

My experience with Sherpa was seamless. Everything was easy from the quote to setting it up to pickup to delivery. Sherpa was great. I'm gonna use them again.

I scheduled an open window of five days and Sherpa said they would be there within about five days after the last date. They were there the first day that I had the opening, so that went fine. I just didn't know about it until 12 hours beforehand, which was fine because that was my open date. Pickup and delivery went fantastic as well. I was speaking to the driver, Chris, and we worked out what would be the best place to pick up and drop off. That went very well, and being able to directly communicate with the driver was nice. The transport pickup was directly at the location, and then the pickup from when it was delivered was about two miles away because it's a backwoods area in this country. There wasn't anything else, so it was understandable. The cost was also exactly what I was quoted at and it worked out really great.

Customer service was good. It was an English speaking person without an accent, so I could understand them, and they provided the information that I needed. I had a Hyundai Kona shipped to my daughter in San Diego, and there was a six-day period that she would be home to accept it. Sherpa assured me they could ship it within that six-day period, but instead, it arrived two days ahead of the six-day period. She was in Paris, France when they called and told her that her car was there and she could pick it up. She had to call her good friend to pick up the check and get her car for her. Besides that, the car was in good condition and the price was in line with the other costs we were quoted. There were a number of companies that called and gave unrealistic low costs which we were sure would be changed at the last minute.

We used this service to transport our vehicle from California to Arizona. The entire experience was great. The company maintained regular communication with us, the driver was prompt, friendly, and he kept us up to date on the status of our vehicle throughout the transport process. I highly recommend this company and truly appreciate the excellent customer service of our driver, Artsiom.

This was my second time with Sherpa and fabulous as expected. Customer service is amazing. As we got close to my pickup window without assignment, I called and the customer service person was so kind and knowledgeable and reassuring. The person who transported the vehicle was equally wonderful and accommodating. My car arrived in the promised time window, safely. Communication at each step of the way was impressive. Definitely would use Sherpa again.

Everything went smoothly according to plan. Was surprised that it only took two days to arrive. Also surprised that you were able to pick up my car right in front of my house. I’m on a dead-end street but the driver was able to turn around at a side street. Will definitely do this again.

I called for an auto transport quote and was given a price of 1200. I tried to compare that with an existing quote I have with another reputable company of $1000. When I asked when the car should be ready the representative gave me a window of two weeks and said they can come get the car at any time then he proceeded to demand $300 to $500 more stating if I wanted to get it there on the exact date then I would need to pay more and that I should not go with another company because they cannot guarantee arrival of the car. The representative was extremely derogatory, and proceeded to talk over me and down to me many times, and kept using my first name as if they were scolding me like I was their child, then hung up on me. I WILL NEVER CALL Sherpa Auto Transport again. Save your money because I know I will!

I shipped cars twice and I used Sherpa on both times. They were very helpful and considerate. They were on time for both pickups and the gentleman who picked up both vehicles was quite the gentleman. They were a little bit late for the delivery, but they notified me that based on the volume of cars they were shipping, they would be a day late. I wasn't present for the first delivery, but for the second delivery, I was late getting into the drop-off location by 10 minutes and the driver patiently waited for me and it was good customer service. They were very good overall and I was very pleased with my interaction with the company, their customer service people, and the one driver that I interacted with.

The price of Sherpa is a little bit higher than the other two companies I was checking, but their reviews are stellar. The driver provided flawless communication. During transport, he let me know his timeframe and where he was. He reached out to us every day for three days during transport. I wasn't expecting that. That was fantastic. I understand why I paid more now for the service. He showed up with a spotless brand-new enclosed rig, which was fantastic. Everything about it was great.

I reached out to a couple companies and Sherpa was pretty responsive so I worked with them. Their cost is competitive. There was a communicator and he reached out to me when they had the drivers in the area. After that, I started connecting with the driver one on one through text and he kept me pretty well-informed. But they picked up and delivered a day earlier than they said they would, which was a little inconvenient. But we got it worked out.

Sherpa has a good rate. They told me they could get the vehicle down in Florida in the timeframe we needed. The other two movers were a week out. The truck was picked up in Mason, Michigan at one of our superintendent's homes and taken down to Pompano Beach, Florida to our other shop down there. They called me, let me know ahead of time, and also sent me emails telling me when they were gonna be there and when the truck was gonna be down to the shop down in Florida. Everything went smoothly. I would recommend them.

The price of Sherpa is fair. They also have good communication. They picked the location that was close to me and everything went off without a hitch. I would recommend them.

The reps were very informative, answered all my questions and never tried to push me to do business with them. I had a 2021 Buick shipped from Omaha, Nebraska to Philadelphia, Pennsylvania. Sherpa contacted the carrier and they were great. Their dispatcher was in constant contact with me all throughout the transport and before and after. The driver did a great job, and the 2021 Buick was exactly as it was when I gave it to him. The cost of the service was reasonable too.

It went smoothly with Sherpa. I reached out to them over email, and they called me a couple of times. They called a little bit more than I wanted to, but I was trying to get things figured out. Once we got everything locked in, they got ahold of me immediately once they got a truck found. They gave the driver my number, and the driver then reached out to me when it would be a convenient time. It was a little bit ahead of schedule, which was convenient. We met in a large parking lot because it was a larger truck hauler. We had access to get the car loaded up. The driver called me a couple of times and followed up with a text too when he was getting closer to make sure it was convenient for me for the drop-off. Everything was on time for the delivery. I would use Sherpa again in the future without hesitation and recommended them.

I would recommend Sherpa for your transport needs. They were very good at communicating with me during the quoting process and answered all of my questions. The quote was exactly what I paid – no surprises and no hidden fees. The shipper (Romcar LLC) that took the job communicated with me before and during the shipment. He was on time, efficient and kind.

Our vehicle needed to be transported across the country in winter weather. Communication from start to finish was excellent. The vehicle arrived at its destination right on schedule with no issues. Very pleased and will recommend Sherpa and use them again in the future if needed. Price was reasonable and less than another quote we received.

Had a collector car I had just purchased shipped from New Jersey to Minnesota in an enclosed trailer. Car ended up getting picked up on Saturday (rather than on Friday as originally scheduled), but the driver was still able to deliver on Monday as originally promised. Car was delivered in prefect shape!

I had scheduled to transport my daughter's car out to CA and had plane tickets booked to move her into her new apartment. I received a call the day before our scheduled pickup by the driver asking if they could take the car a day early. We were not able to accommodate and the driver mentioned he'd relay that to his dispatch. 30 mins later we got a call from Sherpa saying the carrier was reporting the truck as broken down and was cancelling the transport! I immediately called my Sherpa rep (Kendra) who went to work right away to get us a new carrier. I couldn't afford to cancel all our plane tickets and hotel reservations less than 24 hrs before our departure.

This is the second time I have used Sherpa and have been extremely satisfied. Timelines and carriers have been excellent. One thing though, I was told if I sent my bill of lading I would get a $50. Credit and haven’t heard anything yet. Can that be looked into? Thank you.

Sherpa was absolutely phenomenal. I was doing the auto transport for my sister-in-law who was moving from Colorado to Pennsylvania. She's wasn't in the best frame of mind, so we did all of the work to get Sherpa to do this. We made the phone call in November and the car was being picked up in December. Sherpa managed to find somebody who was going to pick up the car, and they were all set up and ready to get there in December. They were booked, but that night, my sister-in-law called and said that she was getting overwhelmed and we needed to cancel. So, we cancelled, paid the cancellation fee, and it was no big deal.

Sherpa is honest. When I signed up with them, it was pleasant, very professional and thorough. They were great on communication. Also, it was a great price. The driver drove across the country. He was also very professional and great on communication. He let me know what was going on.

I found an article about the top long-distance carriers and it kind of weighed the pros and cons of each. Sherpa was one of the ones that came up so I called them and asked for a quote. Their transparency stood out to me. They were very upfront about who they were and who they weren't. They let me know that they were essentially a broker and that they would identify a carrier that would work for me. But all of the carriers that they choose are vetted. They have the proper insurance and they told me how the bidding process works and that they would really try and get the best price for the timeframe that worked for me. They let me know all of the parameters of when the vehicle would be picked up and when it would be delivered. They answered any of my questions about forms of payment, what my responsibilities would be, how to ensure that, whether I need to take pictures beforehand, and the bill of lading. I really appreciate it for an area that I'm not as familiar with. They educated me on the process and I found that process to be very true.

I am very pleased with Sherpa’s service, responsiveness and communication. The carrier they hired delivered my car safely through a major snowstorm on a 7+ hours drive. Would definitely recommend them to transport your car in whatever weather and distance.

It was very easy setting up transport with Sherpa. Everything went according to plan. The only thing that was a little disappointing was I was expecting the driver to give me a call a few hours out. But he called as he was in front of the house. I was expecting a little more of a heads-up than that. It really would have served him much better had I not been here. But the final cost was exactly what I was quoted. I was pleased.

Things worked out very well. On the form with the people Sherpa subcontracted with, it said, "We don't cover glass issues." With an open truck going down a highway, there's a risk on the glass, and wouldn't you know, our front windshield got cracked. My insurance covered everything but $50, then Toyota recommended also changing the windshield wiper blades, and Sherpa reimbursed me for my cost entirely. I was impressed with that. Overall, we were happy the first time we got Sherpa, so I called them again to know what it would cost to ship a car from Venice Honda up to Vicksburg Honda in Mississippi.

Sherpa's customer service was professional. The quote turned out to be what they charged me, and it was competitive. I would use them again. They did a good job.

We shipped an electric car from PA to HI. Unfortunately, the driver side door handle was damaged and unable to open. The battery drained slowly because of that during the transport. The operation manager, Ryan, took the responsibility of the unfortunate event and managed and communicated with us through the whole process. His customer service was top notch. We will definitely recommend this company to anyone who plan to ship a car.

We shipped our cars from SC to CA. They came to pick up the cars on time and delivered them quicker than expected. They delivered them in the same condition they picked them up. The process was so simple. We would recommend Sherpa and 100% use them again. We really enjoyed working with them and can’t thank them enough.

We were sending our car down to Florida from New York, and I read reviews on the Internet that Sherpa was a good company. We called Sherpa and they were very accommodating and we took them. Also, I read that they could stick with the quote, and they did. So, that was good for us. We liked that. The car was picked up in Poughkeepsie, New York on a Wednesday, and it got to Boynton Beach, Florida on a Friday. So, it was two days of traveling. The workers were excellent. They were very pleasant. They were very efficient. They did their job, and we were pleased. The car was just the same way we sent it. We plan to call Sherpa to take it the other way.

I had difficulty with pick up as the driver wanted me to bring the car and walk home alone in the dark and told me he was leaving of which I reported this inhumane treatment but the delivery was wonderful as he delivered to the hotel I was staying and I was able to get around and get things done.

I had an Audi that I bought from my brother that was in Texas and we had to move it from Longview to Galt, California. I reached out to Sherpa and I didn't have any problems. Their rep told me what to expect and who they'd be in contact with. So, I gave my brother's information then they were in contact with him and made all the arrangements on that end. They told me in advance the paperwork that we would need, so I made sure that he had all that in place and it went pretty smoothly.

My wife's car was involved in an accident in Dallas. I had it repaired there and then shipped back here to Baton Rouge. I looked at a couple of companies and Sherpa's name came up. I said, "This is veteran-owned" and that triggered a big hit with me. Scheduling the transport and pickup and delivery were flawless. I called Sherpa on a Wednesday and they contacted me back on a Thursday, then we sealed the deal. They contacted me again on Thursday and said they were picking up my wife's car by Friday 3 o'clock. By Saturday morning at 10:30, it was sitting in my driveway all good and flawless.

We needed to ship our daughter's to her on the other side of the country. We weren't sure who to go with but we decided to go with Sherpa. We are so happy we did! It turned out to be the easiest process ever and the vehicle actually arrived a day earlier than expected. I would absolutely recommend Sherpa to anyone with shipping needs.

They were very professional. They understood what I wanted and they delivered. The driver was very nice and helpful. He was very good.

My experience with Sherpa Auto Transport was exceptional. My the scheduling, quote, pickup and delivery everything was easy with great communication. They took great care of our C8 Corvette and were timely. Driver and scheduler were courteous and responsive. They also worked with me on tight windows around the holidays.

I requested a quote online, and it was sent to four companies. Sherpa called me immediately, then I talked to them over the telephone and they were very thorough and detailed about what was going to happen. The one thing they said I wanted to listen to was the price was not going to go up, and I was good with that. I talked to several other places that said the price could go up. Everything came out exactly as Sherpa said. I told them I wanted the transport covered, and they said they have that. I was there when we put the vehicle on the trailer and it was perfect.

First time purchasing a car outside of the state I lived in... The price of the car was great, but shipping might defeat the purpose. Until I signed up with Sherpa - I received a quote immediately, and it was very reasonable esp for the distance. A couple days later, I received a call from an agent. They explained the process, and even locked in the rate they quoted me days before.

From the very start everyone I worked with at Sherpa was very responsive and informative. Sherpa brokered a quality shipper for my cross-country transport needs. All timelines were as advertised and communications during the whole process were clear and timely. Will definitely recommend and use Sherpa for my next auto transport!

This is the first time I ever arranged for an auto transport, and this was from two states away. My experience with Sherpa was excellent in every way! Phone representatives were responsive, clear and efficient. The price was surprisingly low. And the delivery was just as scheduled. The people at the dealership where the car was picked up commented on how professional the Sherpa pick-up person was, and I felt the same on my end when it was delivered. I would definitely use Sherpa again if the need arose, and would recommend to friends!

This is the second time within six months that I used Sherpa Auto Transport. From the call with the representative to the drivers they are amazing to work with and I will use them again! I will also share with anyone I know looking for a car transport company. Thank you!

We selected Sherpa to ship a vehicle from New York to Bellingham. The whole experience, from getting a quote, car pickup at NYC, and car delivery at Bellingham was smooth and professional. Shipment took 10 days. Sherpa staff including sales, dispatch and the driver were very helpful... Would recommend Sherpa service for car shipment.

This was our first experience having a car transported. Excellent customer service. Communication with and from Sherpa was very good. We were very impressed with ease of communication with the driver and the overall experience couldn’t have been better. One of our friends referred Sherpa to us and we would also recommend this company.

Super easy to set up and get a quote. Good customer service following up to make sure everything is scheduled correctly. They picked the case up earlier than estimated. They notified me ahead that the pick up and drop off would need to be modified to accommodate the tractor trailer. I would use them in the future.

We had our cars transported from the west coast to the east coast. The truck arrived on-time for both pick-up and delivery. In fact they were early, which caused us to have to move a few things around to accommodate the driver, but I would much much rather move to accommodate early pick-up and delivery than late.

After submitting my request to Sherpa to ship my car from San Diego, CA to Jacksonville, FL , I was given possible shipment dates. Shipment day occurred as scheduled. Transport driver called early that day and gave his estimated time of pickup. He ask if I could drive to a public parking area so he can easily load the car. Driver was very courteous. He answered all my questions and gave me an estimated date of delivery. Car was delivered as promised with no issues.

The driver was able to safely deliver my vehicle from Pennsylvania to California. The shipment delivery window was not met, HOWEVER, that did not matter to me. The fact that my truck was delivered to me without any speck of damage, and it was not dirty is all that matters to me. I will use Sherpa again in the future.

Jason from Pro Express of Wisconsin was amazing. So friendly, punctual, professional and priced well. We were worried about doing this, as it was our first time shipping cars. He made us feel very comfortable and was communicative at each step of the way. We would use him again for moving across country. We highly recommend his company if you need to move cars between the Midwest and West. It all turned out great.

Everything went as planned for the price agreed to when contracted. Would not hesitate to use Sherpa services again if the need should arise. The driver for the trucking company was very polite and showed a lot of care with my car. Having never shipped before I was a little nervous about the entire process. But, at the end I was very satisfied that everything went smoothly.

Sherpa had Great communication, via email or phone. Honest, picked up when they said they would, delivered cross country one day quicker than estimate. Priced competitively. Vehicle arrived in good condition and they paid for a car wash. Would definitely use Sherpa again if I need to transport a vehicle.

Was very satisfied with the service I received. Driver was very efficient and professional. Was given updates on arrival time and delivery time. Was no damages to the vehicle and I will use your company again. I would recommend him to anyone. So thank you all again for a very thorough and helpful great job

My Driver was a great communicator. He kept me in the loop the entire time for pickup date and time and delivery date and time. He met both deliverables and I was pleased with his service. Wish more people communicated as well as he did. I would use his service again and highly recommend this company.

The price was fair and the rep who reached out to me seemed to be genuine. She made Sherpa simple to deal with. Once the price was agreed on and the driver was selected, it was easy. I was surprised with the smoothness of the move 'cause the driver was picking it up on Thanksgiving eve. He delivered it on Thanksgiving day at night. He turned out to be a really good person and he made it happen for us. It was an open carry and I was afraid the condition of the vehicle was gonna be really bad but it was cleaner than the car I have at the house. Sherpa can really trust him with a lot more than cars. I highly recommend Sherpa.

It seemed like they knew what they were talking about. They were pretty accommodating. For the most part, the pickup and delivery were good. It was more of the short notice I was given upon pickup and delivery window. There was a lot of coordination and making sure my parents were available at a given notice because of my one hour notice prior to being picked up for shipment. But my parents said that the driver was good. He parked somewhere and then he drove the car to my house.

It was wonderful with Sherpa. Their website was very organized. They were quick to respond too. If they didn't know something, they would make internal calls to find out the answer and resolve any problems that came up. When I picked the car up, the driver was very accommodating and pleasant.

It was a good process with Sherpa. The only downside with the driver is that they didn't speak a lot of English. But they tried to do the best they could. Also, the service was quite expensive but I know it's a long distance and I had to pay extra because it was an expedited service.

My experience with Sherpa's rep was extremely easy. They gave me a quote right away and it wasn't gonna change. That was the reason I chose the company. the transport was an in-state one in California. There was a seven-hour difference and it was an actual 24-hour turnaround. They gave me a pickup time. They were within two to three hours. It was the same with the drop-off.

We needed a car transported. I looked online, Sherpa was the first one who replied. I called Sherpa and they did a good job. Setting up the transport was very easy peasy. And we've used them repeatedly. The quote was spot-on. They gave me their spiel and their money guarantee. Only once they had to dig into their own pocket out of at least several times. I'm perfectly happy with them.

We had Sherpa transport our cars from the Kansas City area. It took two and a half days or so to get to us. The driver was very friendly. We are in a residential area. He dropped it off. He got the two cars involved off his truck before he rang my doorbell. So, everything was there. Then he told me, "Your cars are here." They were already unloaded. So, I was very impressed. Also, the final pricing was right on. It was the price that was quoted.

Shopped around and found that Sherpa car transport was the best. All around great from beginning to end. Was nervous about having car shipped but everything turned out great. Answered all my questions. Driver was very courteous and knowledgeable and went above and beyond. Car delivered with no damage. Highly recommend Sherpa car transport. No problems whatsoever.

Mike with the auto transport texted me to let me know what day he would pick up the vehicle. He reached out again to confirm pickup time. He showed up on time and inspected the vehicle and loaded it promptly. He actually arrived at the delivery location a day early which was great. I texted him to thank him for the great service and he said that he had also called my daughter to let her know the vehicle had been delivered at the dealership. 5 Star Service!

Sherpa did a great job and performed exactly as they advertised. I would definitely use their service again and recommend them to others for shipping in the future. The driver that arrived was courteous and prompt. Nothing but good things to say about this company and the shipper they used. A++++.

I entered some stuff online and then Sherpa called to see what I needed and they gave me a quote. I called them back because the date that I needed the transport was different. So they re-quoted me. Their customer service was really good. They were quick and informative. I was contacted through phone and email by the person who was gonna transport the car. They updated me all the way up until they got here. The final cost was good. Compared to all the other companies that I looked at, their price was reasonable.

Sherpa delivered my car earlier than our estimation and the price was reasonable. They also responded quicker than the other companies. They sent a notification before the driver arrived and they kept updating the status. The driver also gave me a call and told me where exactly we could meet for the delivery. I changed the destination a little bit, then we made agreements through the text message and I got my car on time at the exact location I was expecting.

We shipped several times with them between our homes in Florida and Minnesota. This year, my wife’s car was delivered with several thousand in damages from the carrier “not our fault” insurance companies are fighting over it - terrible experience

I will be using Sherpa again. The customer service provided was excellent. They took the time to explain everything and set up the contractor properly. All of the other companies simply sent my info to their list of contractors and shut down my cell phone for a week as a ridiculous number of calls and texts came in. Very happy with Sherpa as well as George and Saba Express LLC.

Everything about Sherpa was excellent. I like their promptness. They were also very direct in what they were gonna do and when they were gonna do it and they did it. They contacted me as they were picking up the vehicle. They took videos of the vehicle and sent me videos of the vehicle. The driver contacted me about two-thirds of the way through the trip. They also contacted me before they got to my house. They did a great job.

Absolutely loved the service!!! Our driver was so nice and constantly kept us updated. His name was Jim and he was so easy to work with! We will definitely use your service again if the need to transport a vehicle arises again! Thank you so much- we can’t give you enough stars!!!

Shipping our car was so much easier than I thought it would be. The booking process was super easy to start and the pick up/drop off was seamless. The driver was on time, truck was clean and the car was treated with care. I’ll highly recommend Sherpa to anyone without a second of hesitation.

Everything was upfront, and the first price quoted was the final price. no bate & switch. Just straight up business. Times for pick up and delivery were accurate. Had quotes from 2 other transport companies that were lower at first, but then when it was time to sign, they jacked the price up. Sherpa did as advertised. Many thanks, Tony

Great experience from start to finish. Quick and always kept me informed of the progress. Less than 1 week from start to delivery from Illinois to Florida. I would definitely use Sherpa again for any of my auto shipping needs.

Great service. My driver estimated it would take 5 days from door to door and sure enough it arrived on the 5th day. I would recommend Sherpa to anyone who needs a fast and competent service. All my questions were answered in a very timely manner. Thanks, Sherpa. I would use you again.

The rep gave us good information. As for the driver, I give him good marks but we weren't thrilled about where he decided to park the rig and take the car off. It was right next to Highway 412. But it was still acceptable. We were able to do our inspection. Our vehicle was on the last of the line on the back of the truck on the top. It avoided a lot of debris that could have been at ground level.

I rarely write reviews, but feel compelled to do so here. After much trepidation searching for a company to transfer our car across the country and reading so many bad reviews on the industry and companies in general I was very nervous. I chose Sherpa and could not be happier. I called and spoke with a rep who was very helpful in answering all my questions on how this process works. The quote was lower than others and was exactly what we paid. The local company that Sherpa hooked me up with was honest, on time for pick up and drop off. It all went smoothly.

I called Sherpa and met very nice people. They were kind and courteous, and the cost was there. We just followed the instructions. When I was setting up the transport, the rep wanted to know your name, address and where you’re going. They gave me a pre-quote and said that foregoing a weird calamity, that was what the cost would be. They wouldn’t change it en route. So, I told them to sign me up and I paid the driver the cash when he got down here and everybody was happy. They did a good job.

It was my first time using a transport service and it was a god experience. Being a first timer, I didn’t quite know what to expect. But Sherpa handled it well. They left the line open and gave me their number if I had any questions. I had a couple questions down the line before we moved, and they were quick to answer and get right back at me. They called the day before they were coming. They brought the car to the address where I wanted it delivered. The car was in great shape. The driver was cordial. There was never a moment where I felt disconnected or uncomfortable with what was happening. Also, it was a fair price going from Minnesota to Florida this time of year.

I had excellent service from Sherpa. I was very pleased with everything. They did what they said they were gonna do. The drivers were good, too. They were brothers. They kept in touch with me. I knew what was going on the whole time. The car was also in good condition on both ends.

Sherpa Auto Transport was short on the phone. I had to switch the pick-up time, a couple of times and they dialed it in each time. So, it was good. From the time the car was picked up to the time it showed up was three days in transit. It was reasonable for being across the country. And it got there quick. So, the price is good as long as it gets there, too. I would do it again if I had to ship a car with Sherpa.

Their price was good. The rep did a great job. He was clear, concise and helpful. The quote changed by $25 but then I changed the destination by three miles.

I liked the representative who called me back. I felt comfortable with him and with Sherpa after speaking to him on the phone. My wife dealt with the guys when they showed up at the house to pick up the car. We just pulled the truck out on the street and they loaded it right up. We had a little bit of a communication issue when the driver and I met. I picked out a truck stop that was on the far east side of Sparks, Nevada and he was on one side looking for me and I was on the other side of it looking for him. But that was the only hitch that we had. Everything else went smoothly. That was the first and probably the only time I'll ever transport a vehicle like that but it was good. I enjoyed the service I got. Sherpa's people called me at least twice to let me know where the truck was and when I could expect it. It was a fairly painless experience.

Sherpa is awesome. It was really great service and I really appreciated that. The gentleman who dropped off the vehicle was really, really professional. He paid attention to what he was doing and you could tell he really cared about his work, which was reassuring. It was a great experience and the prices were great. Sherpa’s customer service was really great to work with. They were really helpful and easy to work with. I like the fact that you can lock in your rate and pause it until you're actually ready to use it.

I moved across the country and I didn't want to drive. I used Sherpa to transport my car for about 2,700 miles and I got an incredible service. The driver was really on the ball and the whole process was better than I had expected. I recommend them highly.

Sherpa's rep was reassuring enough for me to continue with the transaction after the initial contact. The quote they gave me was competitive with others and the thing that I liked about it was that it was consistent. For the delivery, the driver was communicative and everything went the way I had hoped it would.

The process went just as it was explained to us. After reading reviews of other companies, we had concerns over choosing a reliable company. Sherpa explained the process to us and it we were pleased. Our car arrived quickly at the new location. Would recommend Sherpa and we would use them again.

I had an issue in the day that I was scheduling for the transport to happen. Sherpa said that their standard thing was a five-day turn where the driver would show up sometime in that time frame. But I found out that my son who was going to use the car was leaving the hospital that day, so I called and asked if they could speed it up. They said said they could expedite it for three days and it turned out, later that day, that they had a driver in the area. But when the first one called, my son hadn't been released from the hospital yet. Shortly after that, they had another driver call, so that was awesome. He got the car picked up and got out that night.

Very polite, courteous, and professional on delivery. Very attentive to details. Also kept up to to notice on delivery times and route process. Very pleased overall and would recommend to anyone to you as well. Process for initiating transport, very easy and directed at customer satisfaction. Would use again without hesitation.

I looked around for companies that can transport my car from California to Texas and decided on Sherpa because their pricing was most competitive. The service was very thorough, responsive and reliable. My car was delivered on time. They even had a special rebate after delivering the car which was extra nice, not to mention the free car wash. I recommend this service to anyone transporting their car.

Sherpa did a really great job. They have very good ratings and talking with them, they were very straightforward that I felt comfortable. I was really impressed that they did not transfer the car from the truck. It was the same one that delivered it. They drove it overnight and got it to my house the next day. It was very quick. Sherpa and the person that they contracted with had excellent communication. The driver was great, too. He pulled up, gave me the car and he checked it. My husband was there too and he checked it over. It was my mom's car and she passed away and left it to me. My girl friend back home was holding on to the car for me until I could get it transported. She took pictures before it left her place just to make sure. Then when it got to me, we took another look at it. It was easy.

Sherpa's price was more expensive than some of the other quotes I received, but my decision to go with them was based off of feedback I saw online versus some of these companies that were a bit more sketchy. There's always somebody who's gonna complain, but less people were saying that Sherpa had any problems with the services. People received their vehicle when they were expected. I had read some companies that held people's vehicles. Sometimes the transporters drop out or the vehicles were swapped between transporters. I didn't wanna deal with any of that, so if I had to pay a little extra for peace of mind, then I did so.

Sherpa has been good from a communication standpoint, like working with me on dates that are convenient. I've used them twice now and I will be using them again in the not too distant future. They've been amazing every time and we'll never use anybody else. It's affordable comparatively to some of the other ones I've looked at. They make sure that the people that they're using as third party carriers are good.

It all worked out. My car was transported and delivered to the destination. There was confusion at the beginning because the driver did not call until four hours before he wanted to pick up my car. He could not reach my daughter, who was dropping off my car, so he called me in California. I could do nothing except call my daughter who said she could not make the time offered. It was impossible. That finally got arranged. Then the driver called me about the drop off. He could not get my sister on telephone. So I had to call my sister. And she had to call him. Very frustrating and very irritating. It greatly increased my anxiety about your process and the success of the transport.

I felt that the customer response, communication, and follow-up were excellent. The vehicle arrived in good order. The only thing that wasn’t perfect was that it took several days to find the driver and pick up the car. I know that the route was a bit challenging from Big Horn, WY to Idaho Falls, ID. Overall I was very pleased with the experience.

They were very helpful and they asked if there was anything they could do for me. They planned the move extremely well. The fellow driving the truck was here on time. He was careful and kind. He was prepared to do that kind of work. He delivered it all the way out to Texas and deposited it at my daughter's home. It was perfect. The quote they gave was fair and the movers did as well as they could do.

We had our daughter's car shipped by Sherpa from Minnesota to Arizona. I live in a cul-de-sac so the driver couldn't get down, so I drove down the road and met him, and it was perfect. He let me know he was on his way. When he got there, he had told me exactly where he was. He walked around the car and he had a little notepad. He did a good inspection on it before he put it on the bed of the truck. The car was going to my in-law's house and it got there faster than I thought it would be. The Sherpa rep told me, "This is your bottom line. I'm not gonna call and ask you for more money." He explained how that worked, and he explained everything to me. So, I went with that because I didn't want any unexpected charges. The quote was bottom line and that was exactly what it was.

Use Sherpa Auto Transport. The cost was exactly what they said it would be. The truck came up and parked out in front of my house and dropped off the car. The truck took up half the street. It was a very large truck.

We were in transition, moving from California to North Carolina, so we had several vehicles and one of them was an older Jeep Wrangler that I wanted to send to my son. He's in Baltimore, Maryland. So, it’s from San Diego to Baltimore, Maryland. Our plans were very fluid early in the summer so originally, we arranged with Sherpa to send the vehicle to North Carolina in May. That changed because we figured out that we needed the vehicle in California through the summer. So, I contacted Sherpa and put it on hold until September. They were good to work with. They put it on hold like I requested and followed up several times to make sure things were still on track and to get good timing. Once our plans were firmed up, I was able to reach back out to them and we arranged the transport very quickly.

The company did a very Good job, on time, fair pricing, reliable. Also found us a match for driver by the next day. Would definitely us them again in the future. Prompt service and very friendly responsive customer service support team as well. When comparing costs Sherpa is offering better pricing than others we have contacted.

I contacted three companies and ended up going with Sherpa. I liked that they followed up and they seemed to be the most knowledgeable and they were willing to work with me on scheduling. They're an excellent company. Very professional. I was able to talk and directly contact the person that was doing the transport. If I was concerned about scheduling or I had issues where I had to be at a certain place at a certain time, they were always on time or gave me plenty of forward information on when they would arrive. The quote was very fair. Whatever price Sherpa stated at the beginning, they stuck to it. The car arrived in excellent condition, too. It all worked out well for me.

Everything was excellent in my experience with Sherpa. The driver called when they were bringing the car. He told us he was a little delayed because of traffic. He kept in touch with us. He was excellent. Then we called and we met him. And he showed up 10 minutes later. It was great. We were very satisfied.

I liked Sherpa's quick response and communication. The transport was from Georgia to New York, and it took four days. Everything was done well. I would use Sherpa again.

I spent a lot of time searching for the right shipping company. I wish I would have called Sherpa first. I was given a great quote that was honored. Every person I spoke with took time to explain the process. The communication with the driver went well and I received the car without delays.

Easy to get scheduled. Good customer service! Great rates and transported promptly and on time. Gave us a good rate also and gave us the original quote price even a few days after quote expired. Our Cadillac arrived safely and in its original condition as well! We will be using Sherpa again soon to transport our son's car to our home in Florida as well.

Everyone was knowledgeable, professional, with good communication from the office people to the driver. My vehicle arrived to its destination in the same condition it left in and the things I put inside were unharmed. I Would definitely recommend this company and use them again if needed. Thank you very much.

We needed to pick up a car from up north and it didn’t make sense to fly up and take the auto train back. Aside from the costs and discomfort, it really came down to how much our time was worth? My family has used Sherpa Auto Transport before. They are competitive, professional and efficient. Great, no hassle experience. Thank you Sherpa!

The rep was kind and she listened to my concerns. The only thing I had to wait on was for them to find the transport people. They got back to me within a few days and found the person who was gonna be transporting. The person who was transporting my car had transported for the previous owner and they knew him. So, I knew the car was gonna be in good hands. Everything went smoothly. The quote they gave was a fair deal.

Sherpa coordinated and provided transportation of my high-end ‘57 Chevy hot rod show car over a distance of about 1800 miles. It arrived in perfect condition, the driver (Dennis) was terrific, and the cost was reasonable. Dennis even had to deal with a battery that failed (cell shorted out) just before pickup, and was gracious about it. Highly recommend Sherpa. The cost of everything is quite unpredictable at this point, and they honored their price guarantee, which is very appreciated.

Sherpa was great at communicating and explaining every step. I was particularly pleased with the transport company that worked with us. Polar Logistics. After a poor experience with another company, Sherpa was incredible to work in every aspect of getting my daughter her car away at college.

After much consideration, I landed on Sherpa because of the guaranteed pricing and good BBB reviews. The quote was accurate and my vehicle was delivered in great shape as promised. They also communicated the entire way through the process. Sherpa also explained the way the process for transporting a vehicle works.

They were knowledgeable, reliable and friendly. Any questions that I had as far as shipping, pricing, pickup, and drop-off were answered respectfully and thoroughly. They never made me feel like anything that I asked was over the top. The vehicle's condition upon arrival was okay. The only thing that happened was the window was left down, and it got some rain in there, but it didn't damage anything.

The two vehicles I had shipped arrived earlier than they were supposed to. Everything was good and they arrived in perfect condition. The transport company did a really good job. The driver was very helpful and professional.

I was moving from Tucson to Virginia. I talked to someone in May and because I called that early, Sherpa gave me a substantial discount so that I wasn't paying the summer rates. The original person that I dealt with was very good. He was very friendly. He confirmed everything in writing. He was very, very helpful. The driver was extremely friendly, and helpful. He gave me a general idea of when the car was going to be delivered up to Virginia and how he would reach us. It was at night when he delivered it. The guy was very professional. He was prepared. He had the car unloaded right away and then took off for Philadelphia. It was a very, very easy move.

Sherpa's quote was more competitive, and they had really positive reviews. As far as the quote, I felt confident that it was all in. They said, “This is what it's gonna be.” It seemed like all the other ones had some sort of disclaimer like, “There are contingency factors that might affect the final price.” Sherpa offered a price, and by the time they'd finally pick up my car and the price of that transport went up 100 bucks, they would pay the difference so I was left with a reasonably confident estimate that this is what it's gonna be. It was enough to get my attention. Then the more I looked into it, the more I understood that they arrange for the transport but they don't do the transport, but it felt that it was as a business measure. I got the impression that they were very good about being transparent with the customers.

When I reached out to Sherpa, they got back to me right away and what they said they were gonna deliver, they delivered via email almost instantaneously so I was able to compare pricing. Also, they had good ratings on the Better Business Bureau and I felt pretty confident with them. The price seems high to me but quality of service was good. The pickup was exactly as they said it was gonna be and they were early on the delivery. It was perfect.

Company did a very good job with the delivery of my car. Everyone I dealt with was very professional and helpful. They notified me well in advanced for my car to be picked up and delivered. The cost they quoted was the amount I paid and they picked up and delivered my car on the dates they quoted and in the same good condition.

We arranged for Sherpa to pick up a car that my father had owned and they contracted with a driver. The driver picked up the car in California and dropped it off in Central Pennsylvania as agreed. That took three to four days. The driver could have called us a little bit earlier in terms of pickup and drop-off time. We didn't have much control over pickup and drop-off times but I can understand why. He was on a tight schedule. That aside, the experience went pretty well. We paid the driver and Sherpa as agreed.

They explained everything. It was smooth. The driver was great. He stayed in communication with me and he was on time when he said he was. The guy who took my order originally was awesome as well. The cost was very reasonable compared to some of the other stuff I saw and they did what they said they were gonna do.

Sherpa's quote was good. During the delivery, we had to go meet the driver. I live in a small area. It’s hard for the truck to come in and out. They tried to pick a convenient place which is just a couple miles away from my house.

It was simple to set everything up with Sherpa. They were very honest. I gave the gal the information, they told me what it’d cost, I sent them the money, and I got my truck. They contacted me when it was picked up, and the driver texted me when he was about to town. They brought it straight to my house. They did a good job for the price.

Sherpa did a good job communicating with me and keeping me in the loop. We had somebody pick the car up in two days.

The driver was awesome. When I met him, I forgot my keys around his truck. Luckily, I called him and came back and grabbed my keys. He was still there. So it was naturally beautiful. I highly recommend Sherpa Auto and they should keep doing what they're doing well and improve. They could put some more paint on the body of the vehicle that is transporting the vehicle to make it look brand-new and fresh. But they're pretty strong.

The transport was very smooth and simple. They went under their quoted time. I was very pleased with them. The driver communicated with me before he picked up the automobile, when he was en route a couple of times, and prior to delivery. We agreed on a mutual location that was easy for him to navigate if he was in a full size semi type of car hauler. We negotiated that really quickly, and then I met him and picked up the vehicle there. The final cost came in slightly under what they had estimated, so I was very happy.

Our neighbors handled the pick-up for us and they were super impressed. The driver had a link so I could see where he was at all times, which was pretty cool. I like that. He sent it in an email to my neighbors who signed for the pick-up, and they forwarded it to me. It's very, very worthwhile. It gives you a little bit of comfort to be able to see where it is. The delivery was at our new location and it was just perfect. We were called two hours in advance to give us a heads up so we were able to meet the driver with no problem. Overall, it was very efficient and organized, and seamless. It was well worth the money for me.

I went to Sherpa's website, filled out a form, and got a quote. Someone emailed me. I emailed them and they replied pretty fast. I was overseas and I couldn't make phone calls so we communicated through email and that was pretty good. My car is a pickup truck and it's pretty big. The price for the service is between normal and on the little expensive side. But the service is good and the price lock is fine. During the delivery, I was 10 minutes late. When I got there, the driver was already there. He drove my car to the parking lot and he waited in his truck for me. He gave me my key and everything went smoothly.

I would highly recommend Sherpa Auto Transport and would definitely use them again. Their communication was excellent right from the start in terms of finding a carrier, letting me know pickup times as well as delivery times. Everything went off very smoothly. A high quality and trustworthy company!!! I'm already planning to refer them to a friend.

Of all the aspects of moving, Sherpa Auto Transport was by far the easiest on me. They were prompt with no disclaimers, accurate as to time and place and courteous in every encounter. I'm still waiting for my furniture (3 weeks!), but at least have my Honda to keep me company.

We received a call within 3 hours that they had a carrier available and were able to set a pickup time for next am. Driver was on time, took pictures, and was professional. The vehicle arrived in Florida quickly. Payment was super easy and as quoted with no surprises. Highly recommend.

After dealing with other auto carriers (with some horrible experiences), we picked Sherpa to transport our car to our winter home in FL. Sherpa's price was great (better than others I contacted) and they kept me apprised every day of their progress in securing us a carrier. Prior to the five days expiring, they found a carrier which cost almost as much as the original estimate, meaning their portion for their services was decidedly lower. The carrier was wonderful and our car was delivered in great condition. We intend to use Sherpa for all of our future transport needs.

I want to tell everyone what an exceptional experience I had with Sherpa. My daughter passed away in May 2023 in Fresno CA and I needed to transport her 2014 Camaro from Fresno to southern Ohio. After much research and reading many reviews, I settled on Sherpa. It was absolutely the right decision. First, Sherpa guaranteed their price. Second, communication throughout the entire process was excellent. The transport driver, as well as Sherpa, kept in constant contact with me from pickup to drop off, advising me of the driver’s progress and ETA, and the car was delivered earlier than expected. Finally, the entire process was seamless, start to finish. A wonderful experience! If you need vehicle transport, don’t hesitate. Call Sherpa!

Everything went smoothly with great communication and very professional support. The driver was extremely careful and detailed in the timeframe regarding estimated delivery day and timely. It ended up being exactly when they said. The car was perfect upon delivery! Would highly recommend Sherpa especially with any exotic car.

This is the first time I used a shipping agency and I was very impressed. They were very friendly and Shane answered all of my questions without pressure. They gave me a price that had no added costs attached and was guaranteed. All information was clearly explained and sent to me. The actual transporter was polite, professional and fast. Our lil' blue Mini arrived at its destination safe and excited to take the big adventure traveling on the top of the big transporter. I would definitely use them again.

The driver was very professional, efficient and friendly. Driver walked around the car with me to note if there was damage. The car was delivered in a timely manner and in good shape. The delivery date was scheduled for the 26th. Car was delivered on the 27th. Driver called ahead to update me on the delay. Driver called to let us when he arrived with the car at Walmart parking lot. I was very concerned about shipping the car. It went smoothly. Victor did a fantastic job.

I decided to ship my car with Sherpa. I've never done this before but moving cross-country, I knew there was no way I could handle a multi-day road trip with two small children and a carsick-prone dog. Sherpa was the lowest price I found and had the highest ratings of the auto transport companies I found. The only tiny complaint I had was calling for help there was a long wait, but the recorded message said I'd get a quicker response through email. This was true and I got very quick responses to emails I sent throughout the process, but if you prefer phone support, this may take more time for you. (I actually love being able to email so it's not an issue for me.) The entire experience was very seamless and I knew what to expect, had great communication from the driver and my car arrived on the first possible day of the delivery window which was a great surprise. Highly recommend!

This is my second time using Sherpa to transport a beloved 1988 Lincoln Town Car across the country. Each time it has arrived safely and on schedule! I recommend giving yourself a buffer when scheduling so the window of pick up falls just where you need it. I cut it a little close the first time but Sherpa was so helpful in getting it all to work out. I also appreciate their return customer rebate which helps keep the price down a bit. :) I also like knowing that my price is locked in.

The whole experience was excellent. From the quoting and responsiveness to the communication about pickup and along the way to the delivery communication and flexibility. It could not have worked better. The car arrived safely and on time. More on the early side. The driver was excellent. Courteous, responsible, professional, communicative. We would use the Sherpa again.

Our Sherpa rep was excellent and very knowledgeable. The driver was very good too. My pickup was in Sioux Falls and he picked up the car from our house. The drop was in Westworld. The driver delivered the car to the hotel we were staying at with the car keys as agreed. The car was in very good condition. The quote was good and was the same at the end.

Everything was straightforward. It was all aboveboard. The money part and the assurances were fine. I was only there when Sherpa Auto Transport picked the car up. The street where I live is narrow and windy, so we agreed to meet at a grocery store a mile away at a big parking lot. The carrier-driver walked through, looked at the car and documented if there were any issues. The guy who received the car said it was in good shape and everything was fine. It would probably be a three-day trip. So, the cost was fair compared to the cost of driving it, gasoline, and staying in a hotel.

Everyone in the chain was wonderful. They got back to me almost immediately and were very outgoing. It was a tremendously good experience with Sherpa. I had to meet my driver about three miles away because of the size of the truck but he was very communicative. I got my car within 24 hours so I would give Sherpa an A+. The quote was very reasonable and I actually tipped the driver $175.

The driver texted me to let me know where he was and when he expected to get to us. He let us know when he was gonna be in the area for delivery. Because we live in downtown Philly, he wasn't able to physically come to where we were. So he just gave us a location where he was able to pull the truck over and unload, and I met him over there. The vehicle was fine upon arrival. They charged me what they quoted me.

Sherpa was great to work with and were very responsive and detail oriented. The pricing was very competitive for my transport from CT to FL. I would definitely recommend them. The truck driver, Julio was terrific too and got my car down there faster than I would have been able.

I had a horrible experience shipping my car from Florida to Connecticut with another transport service. So on my return trip I used Sherpa which was highly recommended. I would absolutely use them again. The whole process from booking the trip to picking up the car to delivering the car was seamless. The driver was friendly, courteous, very professional.

Sherpa was seamless from start to finish. Moving across country and getting ready to schedule them for another vehicle. We've used auto transport companies before and never really had any issues which really made Sherpa stand out even more. From the booking process to the professional demeanor of the driver, they took all the pain and guesswork out of what could be a very nerve racking process. They stayed in constant communication and gave us a breakdown of each step and where they were in each step. And the car showed up 2 days early. Great company with well deserved positive reviews.

Had Sherpa transported my car from LA to Sacramento area. Called the company on Wednesday morning. An auto carrier was located early afternoon. Car was picked up on the same day at 6pm. The car was delivered on Friday morning as promised by the driver. Car was In perfect shape at delivery. Just a bit dirty because of open transport. Excellent service at a fair price.

Eveything about this delivery was exceptional. HOWEVER, I did send in the proper paperwork to get a $100 rebate for a returning customer and never received the rebate. I am very disappointed in this part. Please follow up on this, or this is false advertising. ** Thank you. Please respond.

Absolutely the best company to transport your car(s). No hassles, no worries. Our Ford Escape as well as our new Jag were delivered with care as promised. Now I need to figure out how to access the $100 rebate! Will recommend Sherpa to others as they were recommended to me.

It was a smooth process from pickup to delivery. Drivers are courteous and keep you timely updated. No issues whatsoever. Have used the service twice in the past year transporting cars from Ca to NY. I found the rate to be reasonable and time it took for the car to be delivered was as expected.

The driver was fast prompt courteous and professional. Great communication and took extra time to make sure my car was unloaded safely. A true professional in the industry. Would highly recommend and would use again. Car traveled 1300 miles and was perfect when it arrived. Drove through the weekend to make sure it arrived at the agreed upon time.

I was very pleased with my experience with Sherpa. From the onset they were very organized and communicative the whole way. The driver who delivered the car was great. He kept me informed as he got closer and coordinated a mutually convenient drop off. Very satisfying experience! Five stars all the way.

The transport of the car went pretty fine and everything was timely and done on time. Also, the quote that they gave us was exactly what the final price was. I'd tell others to call Sherpa if they need their car transported.