Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
Visit www.sherpaautotransport.com- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Shipping options available in 50 states
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed May 2, 2025
I had to move a car from Florida to Wisconsin. I chose to go with Sherpa mainly because of the good ratings and comments from people out there who said that some of the other companies, when they delivered the car, wanted more money. That was a little scary.
The pickup and delivery were very convenient. The driver was a good communicator. The delivery to my family was very smooth. There's no in-between contact. It's just that they pick up the car, and then at the other end, they contact the people for the delivery.
Some of the companies said they get your car washed before they deliver it. I paid a couple of extra hundred bucks just to get the price lock, and I know there was another company that said, "We'll get your car washed." The car was in pretty rough shape. My sister had to wash the car just to see it. The car was pretty muddy by the time it got up north. There was drizzle and road scum from the transport. If Sherpa offered both price guarantee and a car wash for a good price, they'd be golden.
This is my first time I did anything like that. And so, they set it all up, but what I didn't understand was the schedule when they were picking up. There was a little knowledge base that I didn't have that caused me to be confused and make a few extra phone calls. Also, transporting with Sherpa is a little pricier. They were $200 more than anybody else. But I was interested in that because of the price guarantee.
Reviewed May 2, 2025
We used Sherpa because my daughter was moving, and we had a great experience with them. They were lovely. And everything went smoothly. And we chose to use them because the people were saying good things about them in the reviews. And then on top of that, their pricing was a little bit better. And I like that they would put up $300 of their own when they do the bidding. And they said it’s 90% chance that it will be that price.
The only hiccup was during the pick-up because the guy was an hour late, and that impacted my daughter, and she’s not super happy. But I would expect it with somebody who was shuffling different cars. And an hour is not gonna kill you. So, I was okay with it. And the delivery was easy. And so, they did a good job. They picked it up how they were supposed to, they brought it back how they were supposed to, and charged me what they were supposed to. They did all they said they would do. I don’t think they could have done any better.
Reviewed May 2, 2025
I liked the consistency of Sherpa every time I contacted them. Their customer service was great. The driver was great too and I had no worries. Everything went very smoothly.
Reviewed May 2, 2025
I interviewed five transporters then picked Sherpa. Customer service was okay, but the driver was excellent.
Reviewed May 2, 2025
Sherpa was really good and affordable. I have a truck in North Carolina that my son doesn’t need anymore so it needed to come home. Sherpa had an online service and they were responsive. I needed to change my date and they were able to move it a little bit as I needed it which was wonderful. There was no charge for that too so it was helpful.
The person in the transport truck called me a day or two days ahead, and let me know that he was gonna be there a certain time. He saw where my location was and we arranged a good spot. He took the car there and unloaded the truck from his carrier, and I just drove it away.
Reviewed May 1, 2025
Sherpa Auto Transport was one of the transport companies that had good reviews, and was responsive in getting back to me when I was out for quotes. Their representative even worked to modify Sherpa’s quote to get closer to the lower one that I had received from a competitor. They then scheduled the pickup. It was a little bit hard getting an update from the driver particularly on the initial pickup schedule and delivery time. He ended up being late, but it all worked out. They provided me phone numbers and I was able to contact him and reasonably get updates.
They also have a tracker, which was very helpful and convenient, and I could see where he was located as he was driving through the states. The tracker went offline at least twice and the estimated delivery time was not met. But I had already expected it because I could see where he was. Overall, I'd still recommend them.
Reviewed May 1, 2025
I bought a 1974 Ford F-250 Tampa Special from my nephew in Portland, Oregon, and needed it hauled to Alabama. The truck is 50 years old, so we want to keep it in the family for a little while. I googled transport services, and Sherpa Auto Transport was there and was rated good, so I called. I did most of the setup of the service over the telephone. The service was great. They did everything they said they would do. The lady I talked to was very nice and explained everything. I'd never done this before. I was a little leery, spending a couple of thousand dollars with somebody I’d never heard of, but it worked out fine.
The carrier stayed in touch with my nephew, got the car loaded, and gave me a couple of updates. He was very nice when I met him. The transport took about five or six days. The carrier called the morning he was going to be here and said he’d be here in 2.5 hours, and he was right on the nose.
I knew nothing about prices. I had one priced a couple of hundred dollars higher, one lower, and Sherpa’s quote was in the middle, so I went with it, figured it’d work out, and it did. I don’t know that I’ll ever do this again, but if I did, that’s who I’d call.
Reviewed May 1, 2025
I used Sherpa before. They did a good job and I liked their price. Then recently, I wanted to ship a car from Florida to Michigan. The reps immediately gave me a price and hooked it up. Overall, they’re a good company and I’d use them again.
Reviewed May 1, 2025
We couldn't be happier with all aspects of having the car transported by Sherpa from East Coast to West Coast. It was very straightforward. Contacted via the phone and walked through the process. It was a challenge for them because at the time, we didn't have our house on the market, so we couldn't give them a specific date, but they were able to lock in a period for us, and they were able to answer all my questions. And as it worked out, the house sold faster, the timeline for moving accelerated more than we expected, and when I called back, they immediately found a transport company to pick up the vehicle, so they were very accommodating. The coordination with the driver as far as where to pick up and where to deliver the car was great. In both instances it wasn't conducive to having a large truck come into a residential area, and we were able to coordinate a nearby location.
Everything went according to plan. The car arrived, and other than a little dust, which we expected because it was on the back of a carrier, everything was exactly what they said it was going to be, as we expected it to be.
Reviewed May 1, 2025
Setting up the transport with Sherpa went very good. The quote they provided was fine and accurate. I’ve referred three people already.
Reviewed May 1, 2025
The customer service with Sherpa was very good. They always kept me informed. I chose them because it was easy to schedule and I was happy with how our first experience went. The car was fine and the driver was very personable and professional.
Reviewed May 1, 2025
Sherpa had the most information and was the most trustworthy among the companies I looked at. The price wasn't an issue since all the companies had pretty much the same price. Sherpa gave me good updates throughout the transport, and my vehicle arrived just fine. It was a good experience.
Reviewed April 30, 2025
This is my first time working for a business, and this is my first time researching different companies. And the owner of this business gave me some ideas to look for, and he told me to look at the Forbes website, and that’s what I did. And so, I saw Sherpa’s name on there and read the reviews. And when I called Sherpa, they explained how everything worked. And then I talked to the owner, and we came to the decision to use them.
So, Sherpa’s customer service was excellent. The representative explained why people would lowball prices. He was all front. I really dig the customer service. And when I talked to somebody else when I called back to go through with it, they were also nice.
So, my first experience with an auto transport was good. It was fast. We did what we were supposed to do. We took pictures of the vehicle. And it got there in a decent time than I thought it would. It got there on the day that I actually wanted it there. So, I didn’t have any issues with it. Hopefully, if we use them again, it’ll continue to be the same experience and not just a one-time thing.
Reviewed April 27, 2025
We had a car transported from Maumelle Arkansas to Auburn California. The pickup and delivery were GREAT! Alex, driver, was very communicative and friendly. Car arrived in awesome shape and in a timely manner! It took 5 days which fit our timeframe. Would highly recommend Sherpa for your car transportation needs.
Reviewed April 26, 2025
My experience with Sherpa was okay. They did what they said they were gonna do. I used them because I bought a car from out of state. And I chose them because of their ratings, and I felt like they were the best.
Reviewed April 24, 2025
I looked for Sherpa online. Their customer service is great and very professional. The quote they provided was as expected. It was perfect. The pickup and delivery was really fast and the interaction with the drivers was great.
Reviewed April 24, 2025
My son needed his car transferred. He's in the military and my brother told me about Sherpa. The rep who set up the transport was very good. The pick up and drop off took four days. The car was fine when my son got it. Overall it was a positive experience.
Reviewed April 24, 2025
I had Sherpa ship a car that I wanted to give to my son. I got a price from them and it was reasonable. So I went with Sherpa and everything was perfect and excellent. I met the driver at a shopping plaza near my home. He was very cordial, nice, and took care of us. He had a three-car trailer and my car went in the back. It all went well and very easy. I would highly recommend them.
Reviewed April 18, 2025
I was leaving Florida to head back to Minnesota in a day or two, so I needed to have the Genesis picked up quickly. I found out about Sherpa because I've seen them advertised in Florida. Their customer service was also good. And I paid 1,200 or 1,300 for the transport. I could have found a cheaper service, but it would have taken a little more time.
There was confusion dropping the vehicle off. What we thought was gonna happen got changed. Because when the driver got up here to Minnesota, he said his manager had lined up a meeting for him, and I don’t know if he had to pick up another vehicle or something somewhere, but he had to delay our drop-off to the next day. It went fast, but I was in touch with him. And he was back here in Mankato from Minneapolis the next morning. And because my wife had a doctor’s appointment that we had to go to Minneapolis for, I met him at 7:00 AM. He came to Mankato really early from where he was in Minneapolis the night before. I had talked to him about that, and that was all fine.
Reviewed April 18, 2025
We used Sherpa Auto Transport to send a car to my grandson. It was from Michigan to North Carolina. The coordinator was awesome. She was the reason I went with Sherpa. And my son-in-law was calling the driver, and the driver communicated back. So, we were satisfied with the experience from pick-up to delivery. This was just such a great experience.
Reviewed April 18, 2025
I came to need Sherpa’s service when I needed to transport my car, that’s not working, across the country.
The customer service worked quickly and they sent me some correspondence afterwards and locked me in at an incredible rate. The price lock was the major selling point for me because the price was based on the rates for that day. I researched, and I found out that that price was the best price, so I appreciated them for locking me in at that rate.
The pick up and delivery wasn't the smoothest simply because the guy had a 10-car hauler, and he wasn't able to fit into my neighborhood to pick the car up nor could he fit in the neighborhood to drop it off for me. He parked in the middle of the street, and I had to drive there to meet him. Even though the car didn't work. I had to drive it anyway.
Other than that, the guy was very nice. I would tell my friends that Sherpa might be their best bet. They’ll get the job done and it’s worth it.
Reviewed April 18, 2025
I found Sherpa to be convenient and easy to deal with, and I was pleased with the quote they gave me. They picked it up the vehicle from my mom and brought it to me.
Reviewed April 18, 2025
I needed to ship a classic car from Iowa to Arizona. I saw Sherpa, and they had a 5-star rating. Their website was very professional and easy to operate. When I contacted them, I was very impressed with the agent that I talked to. They gave me the quote promptly, and it was reasonable. A couple of hours before my car was delivered, the driver texted me. He came on time and delivered it in perfect condition. I had an excellent experience.
Reviewed April 16, 2025
The driver did everything that was expected keeping us updated on the progress to the destination. We are very happy with the company and the price was very competitive and would definitely use Sherpa again. I have recommended Sherpa to all our friends if they are in need of a transport company.
Reviewed April 4, 2025
I had purchased a Jaguar XKR convertible on the East Coast and needed to get it into Wisconsin. We did an enclosed transport. The rep was very thorough. He followed the script. He went through everything. It was very professional. I gave him a number that I was looking to hit and they were able to hit it. So, I was very happy. Their Price Lock Promise is always good. It's nice to know that you're not going to pay any more than what they said. I was in the trucking business, so I understand that sometimes if you want get it done, you may have to pay a little more.
The pick up and delivery was absolutely seamless. They contacted the seller of the car at the origin. They took care of that with him. And during the delivery, they gave me all the details. The carrier driver contacted me and said he was going to be there at a certain time. I like how seamless the transport was and how professional the company was. They did exactly what they set out and said they were going to do. I usually ship in about a half dozen cars a year, so I would use Sherpa again.
Jim, thank you for your fantastic review! We're thrilled to hear that our enclosed transport option met your expectations and that our team provided a seamless experience. Your appreciation for our exclusive Price Lock Promise means a lot to us. We look forward to assisting you again with your future vehicle transport needs and greatly appreciate any recommendations you offer to others.
Reviewed April 3, 2025
Sherpa Auto Transport’s service was good. The representative was friendly and easy to negotiate with. And they did the transport fast. I expected they would use one week, but they only used about six days. And the vehicle arrived in condition. There was nothing to worry about. So, if I need to relocate, I will definitely use Sherpa again.
Thank you for your fantastic review! We're thrilled to hear that our expedited delivery and friendly service exceeded your expectations. It’s great to know your vehicle arrived in perfect condition, we appreciate your recommendation, and hope to assist you again in the future!
Reviewed April 3, 2025
We had a great experience with Sherpa. We went with them since they had the ability to transport our Jeep Wrangler in the time frame and price we wanted. Their customer service was great, and they had a good driver. It took a little while to get the driver pass. But he was really courteous, easy to deal with, and very professional on both ends. We loved that he was quick. It was a pleasure to deal with him. The only thing that was a little unsettling was we still had to pay at the end after paying for everything upfront. They went back and forth with the price in how they arrange to get a carrier. Besides that, everything was fine.
Reviewed April 3, 2025
I went with Sherpa because, reading the reviews, everybody seemed to like them. When I contacted them, they were very nice to talk to. It was easy setting up the transport, and they had good price. The driver was very pleasant all the way through. I called him because there were tornadoes en route, and he told me he’s safe. He said the weather looks fine where he was and he would pull over when it gets bad. He delivered the car perfectly fine, on time, and it came in great condition. I highly recommend them.
Thanks for sharing your experience, Steve! We're thrilled to hear that our team's communication and service met your expectations, especially during challenging weather. Ensuring your vehicle arrives safely and on time is our top priority. We're grateful for your trust in us and appreciate your kind words about our competitive pricing. Safe travels ahead!
Reviewed April 3, 2025
Sherpa was the only one that called me when I was looking for transport companies online. They then emailed me information and forms to fill out. It went very smoothly. Their quote was very reasonable and cheaper than a first-class flight to the West Coast.
At first, I thought the driver would pick up the car in the house. Instead, he called and told me to bring the car to Home Depot. I went to the house, drove it there, and saw his truck on the way. It was a race against time, but I made it. It was a tight finish. Amazingly, he took it cross-country and got it to Santa Cruz in three days. We picked it up on Monday night and it was delivered on Thursday night. That was quite fast. My son-in-law went to another Home Depot, met the driver there, and picked up the car. It all went smoothly, and the car arrived in good condition.
The only problem I had was Sherpa couldn’t tell me when the car was getting picked up because another contractor was taking it. They said any day between Friday to Monday. I had to get the car ready and packed up for shipping, and I was not sure which day it was gonna be. I asked them to notify me a day in advance. But it all worked out in the end.
Reviewed April 3, 2025
I did a search, and Sherpa came up with good reviews. Their rep seemed very knowledgeable about the process and made it easy for me to make the arrangements. The delivery was great. My wife was having some surgery at that time so, I had to make specific arrangements to have it dropped off so that I wouldn't be running between the two.
The car was picked up in Oregon. My son was the one who was there for the pick-up. And I did the drop-off. The driver was a woman and was very friendly and explained a few things when we took it right to the very end of the drop-off. All I really had to do was drive the car into the driveway.
Reviewed April 3, 2025
Sherpa is a reputable company. They picked up when they said they were gonna pick it up, and they delivered when they said they were going to deliver it, so that was good. From the very start, I already had good vibes with customer support, and the driver was very nice.
Reviewed April 3, 2025
Sherpa had high ratings, so I went with them. Their quote seemed pretty average. My niece contacted them to set up the transport, and I received the car. The driver who delivered was good, and the car looked exactly like we left it.
Reviewed March 31, 2025
Outstanding. Delivery was as promised. Pickup was timely. Seamless. Very professional. Driver was friendly and courteous. Transport was very good. Will use again. Everything was as expected. Quality in every respect. Safety first. Timely pickup and delivery. Good value. Met expectations in every way. Easy to work with and schedule. Worked with in making schedule change.
Richard, thank you for your fantastic review! We're thrilled to hear you had such a seamless experience with our service. Our team takes pride in professionalism and safety, so it’s great to know we met your expectations. Looking forward to serving you again soon!
Reviewed March 30, 2025
Sales was helpful and responsive. A minor communication error between sales and scheduling caused a little confusion, but was quickly resolved. Same driver did pickup and delivery for the 850 mile move. Mario was professional and respectful for both. He was very attentive and cautious in loading, securing and unloading my vehicle. Price was appropriate and exactly as quoted initially, move was in 5 day window selected and vehicle arrive with no damage at all. Would definitely recommend and use again. This was my first auto transport experience.
Reviewed March 29, 2025
I must say that so was worried at first about using Sherpa Auto Transport but after that fact that my car was transported safely and quickly!!! The price was unbelievable lower than other companies! Anytime I needed to speak to someone they were there to answer all of my concerns! I will tell everyone that Sherpa Auto Transport is the way to go. The quote that they give you is it! No changing prices!
Reviewed March 25, 2025
My experience with Sherpa was very good. I was going through a busy time and trying to coordinate everything with my daughter and my ex‑husband. There was a lot going on, but they were very patient. If I asked them to call me back in half an hour, the representative would call back.
He never pressured me, but he always returned my calls. He was courteous and understanding of everything I had going on. I thought the quote was a little high, but everything worked out perfectly. I guess you get what you pay for.
Thank you for choosing Sherpa Auto Transport and for such a thoughtful review! We're genuinely delighted to learn that during a hectic time, our customer service exceeded your expectations. It's wonderful to hear that our representative was patient and accommodating to your schedule. While we understand the quote may not have been the lowest, we appreciate you recognizing the value and quality of our service. It's our mission to ensure every client's experience is smooth and stress-free, so it's rewarding to know we met your expectations. We look forward to assisting you again in the future!
Reviewed March 23, 2025
Sherpa arranged transport of our truck from Amarillo, Texas to Cave Creek, Az. Sherpa picked up the truck on the requested day and delivered 2 days early! Definitely recommend and will be the first transport carrier I will call if needed. Driver was very professional. It could not have been any easier.
Reviewed March 18, 2025
We had a great experience. Our Sherpa rep made us feel comfortable with the level of expertise and making us feel like a valued customer. We were impressed with Sherpa’s reviews and A+ BBB rating and they validated that rating during our personal experience. We called on a Tuesday and by Wednesday our car was on the truck (we beat the end of season Florida rush home!). Our driver, Robert A, was fantastic and did everything he said he’d do. A seamless A+ operation from start to finish. Will definitely use them again.
Barry, thank you for the fantastic review! We're thrilled to hear that your experience with Sherpa was seamless and that the driver provided top-notch service. Your satisfaction means the world to us, and we’re glad we could help you beat the rush. Looking forward to serving you again in the future!
Reviewed March 13, 2025
Agent I spoke with on the phone initially was upfront and transparent about the whole process and the exact cost. The car was picked up as scheduled and without incident. The driver was helpful and very professional. The car was delivered ahead of schedule and also without incident. I would happily recommend Sherpa to friends and family. I think the price was very reasonable, perhaps not the cheapest, but if I paid a little more it was worth it for the peace of mind and superb service from start to finish.
Reviewed March 12, 2025
This was the second time using Sherpa Auto Transport and both times have been effortless and truly great. Both shipments were cross country. Arrangements were very easy to book, there was excellent follow up and communication. Pick up and delivery were smooth and as scheduled. I would definitely recommend Sherpa!
Reviewed March 7, 2025
My husband chose Sherpa and he did most of the scheduling online. The only part that I did deal with personally was when they called to tell me that they would be picking it up, and then when they let us know that it was gonna be delivered.
Pickup and delivery went very well. The guy who picked it up and delivered it was wonderful. He was very friendly. He was very professional, very quick, very kind. But we were given zero notice that it was getting picked up or delivered. We were told less than an hour that they would be there both times. In both cases, it was okay and we were able to make it work. But had it been slightly different, it could have been not okay.
Reviewed March 7, 2025
I had my son’s car transported since he went off to the Air Force. His car was in Colorado, and he was at tech school in Mississippi. I signed up online about six weeks before I needed the service, and a bunch of people contacted me. I was overwhelmed. After I did some research online, Sherpa seemed to be the most reputable because they had good reviews. They were not the cheapest, but I felt it was more important to get the car efficiently and in good order. When I called them, they seemed very professional and explained everything very clearly and kept me informed along the way.
The other people that contacted me were not clear about who was the agent and who was going to transport. Sherpa was clear that they were the agent and explained how they would go out for a bid, when I would hear back, and how long it would take. They were correct about all of that. I made a call on a weekend, and within that week, it was collected. Within seven or eight days, it was delivered. That was painless. They provided good service and were very efficient. My experience was incredibly positive.
Thanks for choosing Sherpa Auto Transport, Stacey! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 7, 2025
I tried a transport company before and they were horrible. They tried to raise the price on me the last time and they didn’t do good. Because of that, I got the 10 best moving companies. Sherpa was number one, so I went with them. I had an excellent experience with them.
The driver was excellent and went way beyond. I have never met such an accommodating and careful young man. When he picked up my 1991 Ford Mustang, it was snowing and it was so bad. He was right out in the snow doing everything he could to get my car. It was a non-running car, so it was very hard. I told him it’s my baby and he better not let anything happen to it. I know he did the same when he dropped it off in Florida, because my son was down there with him and he said the very same thing. He was just wonderful.
Janice, thank you for sharing your fantastic experience! We're thrilled to hear that our driver made a positive impression while handling your 1991 Ford Mustang. It’s great to know that despite the challenges, we could provide a stress-free and pleasant transport experience. Your recommendation means a lot to us, and we’re grateful for the trust you placed in Sherpa. We look forward to assisting you again in the future!
Reviewed March 7, 2025
The driver was professional, friendly, and did his job well. The price was very competitive, and that’s why I ultimately went with Sherpa. Setting up the two‑car shipment was more difficult than it should’ve been. There wasn’t a way to do it online, so I had to call in to get it set up.
Reviewed March 6, 2025
Working with Sherpa was a very positive experience. I had used them before, so I reached out to them once again. It went smoothly setting up the transport. When I contacted them, they reminded me how they work and how much in advance I need to let them before I needed to have the move done. It all went well and as expected.
The quote they provided was exactly what I paid and I was also allowed to pay using a credit card, which was not allowed in the past. I appreciated the fact that I could pay for it all on a credit card and there was no misunderstanding about anything. The driver was also great. He picked up the vehicle without a hitch and there were no problems at all. He was very nice. I would tell people that need this kind of service to go to Sherpa. It's worth it.
Thanks for choosing Sherpa Auto Transport, Linda! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 6, 2025
I did a Google search for transport companies and Sherpa had a lot of good reviews, so I tried them out. The representative sent me a confirmation and explained that they don't have a transport carrier at that moment, but they would work on one. They set up a timeframe where they could pick up the car and I only got a driver on the final day or two before the timeframe ended. But they were always quick to answer the phone and answer my questions and they provided me email updates along the way. Once the carrier was found, there was a set of instructions what to do from there and what the transport company was going require prior to the car going onto the carrier. It was all laid out nice and easy and it was simple.
The driver was great. He was super nice and professional. He was very thorough with the pictures, took a lot of notes, and noted every little ding or imperfection in my car. He called me a couple times on his way to my car to make sure that I knew that he was still on schedule and we were still going to meet at the spot that we agreed to. He also called my mother-in-law at the drop-off when he was 20 to 40 minutes out and gave her the heads-up that he'd be there. I would recommend people to get a quote and work with Sherpa.
Reviewed March 5, 2025
The customer service representative from Sherpa had lots of information and didn’t pressure us into making a decision. He was terrific and answered all our questions. I had to ship a VW Tiguan, and the quote they provided was reasonable. The delivery worked out just perfectly. The driver showed up on time when he said he was going to be there, and the car was in great shape.
Robert, thank you for your fantastic review! We're thrilled to hear that your experience with Sherpa Auto Transport was exemplary. It's great to know our customer service and pricing met your expectations. We strive to provide a seamless process, and your feedback reinforces our commitment to quality. Thank you for recommending us, and we look forward to assisting you again in the future!
Reviewed March 5, 2025
I was relocating from Vegas to Florida. Sherpa took a week to get back to me, but they got it handled so I appreciate it. The transport took three days. The communication once they got the car was amazing, and the quoted price did not change at all, so I was happy with everything.
Reviewed March 5, 2025
We were transferring a car from a dealership to our own, moving it from Wisconsin to California. I researched three companies and decided to go with Sherpa because they had better communication and reasonable pricing. I don’t remember the exact dates they promised, but it was delivered within the timeline and actually earlier than expected.
They were able to drop it off just a couple of houses up from ours. We live in a cul‑de‑sac, so there was plenty of room to unload, and they delivered it right to our driveway with no issues.
The vehicle was a little dirty, which was expected after traveling that far, but there were no other problems. The driver was positive and did a good job. He took photos after delivery, and even though his English wasn’t very good, we were able to communicate, sign everything, and hand over the keys without any problems.
Thanks for choosing Sherpa Auto Transport, Derrick! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 5, 2025
Sherpa was good and answered all my questions. Everything went fine. The original pickup and drop‑off were from New Jersey to Texas, and they gave a window of about six to ten days. They picked it up on the first day and delivered it two days later, so they were fast.
I had someone available for the pickup, and I was already in Texas by the time of the drop‑off, so I was available then. As far as I know, there were no issues with the pickup. Overall, it was a good experience. I looked at other transport companies, and Sherpa was the most affordable.
Reviewed March 5, 2025
It took one week for Sherpa to transport my car from Arizona to New Jersey. Their representative was good, and the courier driver was fine.
Thanks for choosing Sherpa Auto Transport, B! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 2, 2025
My two vehicles that I shipped with Sherpa arrived perfectly, and I had no issues at all. I went with them because they had better reviews. We had good communication along the way. I could always reach them if I had a question. The experience was super easy.
Reviewed March 2, 2025
My daughter's car needed to be transported from Denver to Detroit. I looked at three companies and chose Sherpa Auto Transport because the price was very competitive. The pick-up and delivery process was outstanding.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together for your transport.
Reviewed March 1, 2025
I decided to go with Sherpa because of various reviews. I shipped my Volvo S60 to California. Very good pickup. Guy knew what he was doing. Met me right on time. It was terrific. Very clean transport vehicle. Very fair. Superb job.
Reviewed March 1, 2025
Sherpa did a great job, and I was very appreciative of the service. It was a smooth transport. They communicated well, gave me a heads-up when they were gonna be there, and the vehicle arrived in the same condition as it left. The price was more reasonable than all the other companies I looked into and I was more than happy to pay it.
Reviewed March 1, 2025
I used Sherpa to transport a car from New Hampshire. Now, I'm going to use them again to bring the car back. They did well. The driver was a great guy. He was very accommodating to where he was gonna meet us. He had stopped overnight right off of the highway and then he came quite a bit in to meet us at a reasonable meeting point. The condition of the vehcile was also fine. It was just the way we gave it to him.
Reviewed March 1, 2025
The Sherpa drivers did a great job. There are a lot cheaper out there, but the price was okay because everything went smoothly and the vehicle arrived in very good condition.
Thanks for choosing Sherpa Auto Transport, Barbara! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Feb. 26, 2025
This is my third year using Sherpa. They did the job, and they did it right, and I didn't have any problem with them. That's why I used them again.
This time, I needed to transport a vehicle from Naples to Michigan, about 1,200 miles. And the pick-up and delivery went fine. They were right on time. There were no hiccups. And the communication with the driver was fine. So, everything was good.
Reviewed Feb. 26, 2025
Communication was really good. Sherpa was recommended to me by someone who had used the services before. There was a two-day delay with the driver getting here because he had an issue with his vehicle, which wasn't a problem for me, but the way that was communicated was well done. It was a smaller truck, could probably hold five vehicles, and he was able to pull in down the street a couple of hundred yards from where I live. The gentleman was great. He called me, I met him with the vehicle, we took pictures, and then he drove it and put it on the vehicle.
Jacob, thank you for sharing your experience! We’re thrilled to hear that our team provided excellent communication and that the pick-up process met your expectations. Your feedback on the timely updates, even with the slight delay, means a lot to us. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Feb. 25, 2025
I needed to ship a 2005 Honda Civic, and Sherpa was communicating better than all the other ones that we went through, so we used them. And the customer service representative was very professional, nice, and very friendly. And the quote they provided was fair. It was a very nice quote. And during the transport, the driver would send us updates. So, everything was great. We got good service.
Reviewed Feb. 22, 2025
I couldn't be any more pleased with my service from Sherpa. When I called to book, I spoke with Josh. He was great and helped me book with confidence. My two vehicles were picked up within my pickup window by a phenomenal transport company. The man that hauled our cars was extremely professional and delivered our cars in original condition. To top it all off, Sherpa reimbursed our car washes. A true 10/10 experience. I'd highly recommend Sherpa for your car transportation needs.
Reviewed Feb. 22, 2025
Overall Sherpa's performance was excellent. They were easy to contact to resolve any problems, and keep me updated on progress. I was particularly impressed by their choice of the transport company...Optimum Transport LLC.. Knowing now how the system works, they chose a great carrier. The driver, Dennis, was very friendly and efficient with the pickup and delivery.
Thank you for your fantastic feedback, John! We're thrilled to hear that you had such a positive experience with Sherpa and Optimum Transport LLC. It's great to know that our communication and choice of carrier made a difference for you. We'll be sure to pass along your compliments to Dennis and the team!
Reviewed Feb. 15, 2025
I had a great experience with Sherpa. This was my first time shipping my car. Sherpa made it simple and easy. They were also flexible when I requested to change my car pick up date the day of the first scheduled pick up. I highly recommend them!
Reviewed Feb. 14, 2025
We thankfully found Sherpa after having tried another logistic carrier that couldn't give us a set date, but a sliding date of a week, and we'd be informed a week prior. We never heard from them, and I called Sherpa. The person on the phone was understanding of my concerns and gave me a guaranteed quote of 3 days, it cost me more than I had first thought, but in the end found that it was well worth it. The vehicle was picked up on the first day we asked and was delivered from SF CA to Orlando FL in 5 days, with no damages. We were kept informed of the delivery date the entire time, no ghosting and they kept to their word. Highly recommend.
Thanks for choosing Sherpa Auto Transport, Elizabeth! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Feb. 13, 2025
I’m in the military, and it was coming time for me to move. And so, I looked online. I was browsing for good and highly rated companies around me to ship vehicles, and Sherpa was rated really good. So, that’s why I decided to use them. And the representative I talked to, Ryan, did an amazing job.
The service that I received from them was amazing. And at first, I was expecting a quote that was much more than it was, but the price was more than reasonable. I thought it was very good. And I also enjoyed the deal that they had, which was something about the matched price. So, if it’s higher than what they expect, then they’ll cover $300 or $400. Obviously, it didn’t come down to that, but they were willing to.
And since I was PCSing and moving to another duty station, it was pertinent for me to get this vehicle there at a certain time. And I expressed that to Ryan, and then he did a great job, or the company did a great job getting my vehicle there on time.
And the vehicle arrived perfectly. The actual person who picked up the vehicle showed me the vehicle, because I had no scratches or dents on it. So, we went around together, and he marked on his little screen sheet that there were no marks. And then when I picked it up, we went over it again, and then there was no damage to the vehicle.
So, my experience from beginning to end with Sherpa was perfect. Without doing it before, I thought it would be more of a headache, but it went great.
Reviewed Feb. 13, 2025
I did a survey of the top three companies, and that’s why I went with Sherpa. The other two, especially one, kind of came across as a used car sales group and they talked down the competition. That sent some red flags up. I would rather hear a company talk about what they offer versus trying to just create some worry about the competition. A savvy consumer needs to listen closely, when I hear somebody disparage the competition, that actually doesn’t do them any favors.
The gentleman from Sherpa was very straightforward and gave an all-in-one price. One big advantage was that I could pay for this all at one time so that there’d be no transfer of cash or certified check required from the person that received the car. That’s the one thing that was different from the other two, you had an all-in-one solution versus the other ones having some sort of an add-on at the very end. The quote and price lock promise were very good. The individual explained the process and pretty much stuck to that price, but said once we get closer to sending it out for bids, we can go a little lower. He did say we may not get a taker if we go too low, following what the contract method is.
The pickup and delivery were excellent. The transport person was very professional, very friendly, and explained everything that was going on. It was a very easy thing to do, even though we did it on a very snowy, icy night. I was surprised that he did make the trip, so I appreciated that. I watched the whole process because I was fascinated by the large double-decker transport system that had hydraulics to lower it down so he could drive the Jeep up and secure it. He was very careful about securing it and was attentive in making sure that I was comfortable that the vehicle was secured. He did a good job of customer service, and I was getting good value for what I paid for. I had a positive experience with Sherpa and I would recommend them to anyone.
James, thank you for your fantastic review! We’re thrilled to hear that our straightforward pricing and exceptional service made a positive impact on your experience. Our team takes pride in ensuring that every vehicle is handled with care, especially in challenging conditions. Your recommendation means a lot to us, and we’re glad you felt confident in choosing Sherpa Auto Transport. We look forward to assisting you again in the future!
Reviewed Feb. 13, 2025
Sherpa had guaranteed price and I was pleased with them. I feel like I got the runaround from the driver, but I did get my car, and everything was fine. It was just nerve-wracking when I was gonna get it. He could have narrowed it down a little better as to when my car was actually going to be delivered. But I have nothing but good to say about Sherpa, I told them that and I've already recommended them to a couple of friends.
Setting up the transport was very easy. It was picked up in Michigan and delivered to Arizona, but it wasn’t that great because of felt like I got the runaround. I was first told the delivery would be between the 13th and the 16th, and I was here on the 10th. The driver called me on the afternoon of the 11th, said he could deliver the car on the 12th, which was a Sunday, and I didn't have the check yet. I told him I’d be going to the bank Monday morning, get a certified check for him, it was okay with him, and he told me he’d call me Monday morning. He didn’t call. Tuesday morning, he still didn’t call. I called him Tuesday afternoon, and he said he could deliver the truck Tuesday night between 7:00 and 8:00 PM. 7:00 and 8:00 came and went. I texted him and he said he was doing another pick-up and he’d text me in 30 minutes, which should have been 9:00 PM. 9:00 PM came and went. At 9:30, I texted him and he said he’d text me the following day, which would have been Wednesday. I didn't hear from him, so I texted him and he said the car would be delivered that Wednesday night. He texted me back 30 minutes later and asked if I could meet him where he was in Tucson, where he'd give me the car. I got somebody to drive me 15 miles and we got the car.
Reviewed Feb. 13, 2025
The sales rep from Sherpa was excellent. He was responsive, helpful and followed up with me when I asked him to. I had gotten one other quote, and Sherpa was higher, but when I went back to finalize things with the cheaper quote, they didn't respond to me. Overall, both pick-up and delivery were good, we just didn't get very much notice. I thought that we'd have 24 hours’ notice for the pickup, and I hadn't heard from him the night before, so I thought he wasn’t picking up. The next day, he called and said he’d be there in 20 minutes. So, it was a little last minutey, but otherwise, great. I had a very tight window, and they got it done in that window.
Thank you, A, for your thoughtful review! We're thrilled to hear you had a positive experience with our customer service and that we could accommodate your scheduling needs. We appreciate your feedback on the notice time and pricing, as it helps us improve. Your satisfaction is important to us, and we’re glad you chose Sherpa Auto Transport for your vehicle transport. We look forward to assisting you again in the future!
Reviewed Feb. 13, 2025
We needed a transport service, and so we did some research online, and we found that Sherpa’s reviews were good. And the person we spoke with sounded professional, and the deal seemed reasonable. And the customer service was great. The people were good and helpful.
The pick-up and delivery went smoothly. I wasn’t there during the pick-up, but it worked out great. And the delivery was a little tricky because it didn’t have a great place to drop the vehicle off, but it worked out really fast and simple.
Reviewed Feb. 13, 2025
You can trust that Sherpa is gonna pick it up and deliver it on time. They did what they said they were gonna do at the price they quoted, so no complaints. I needed a transport from Arizona, none of the local companies would do it, so I went to the big guys and Sherpa came in at the lowest price. My son took delivery of it, and he's on a narrow street, so they had to meet at the Lowe's parking lot, and it all worked out fine. I'd use them again.
Thanks for sharing your experience, Brian! We’re thrilled to hear that our team made your vehicle transport easy and efficient. It’s great to know that both the pickup and drop-off went smoothly. Your positive feedback truly motivates us to keep delivering excellent service. We appreciate you choosing Sherpa Auto Transport!
Reviewed Feb. 13, 2025
I had previously used Sherpa twice before, and my daughter had relocated to the West Coast. It took two weeks from setting it up to delivery, it was fine, and the price was good. They showed up at the house, inspected the car, and that was it.
Jonathan, thank you for your fantastic review! We're thrilled to hear that you chose Sherpa Auto Transport again for your daughter's car move. It's great to know our price lock promise and straightforward process met your expectations. Your recommendation means a lot to us, and we're here to provide excellent service anytime you need it in the future!
Reviewed Feb. 12, 2025
I’ve used Sherpa in the past and decided to use them again. The customer service was great. The representatives were knowledgeable and they advised me correctly. The price is right, and the pickup and delivery went great.
Reviewed Feb. 10, 2025
Sherpa made all the arrangements to have the vehicle picked up and it had it delivered in a very timely manner. The vehicle arrive on the scheduled day and the driver was very courteous and handled the drop off expeditiously. I would highly recommend Sherpa Auto Transport to anyone in need of having a vehicle transported.
Thank you, Marlene! We're thrilled to hear about your positive experience with Sherpa Auto Transport. Timeliness and courteous service are our top priorities, and it's fantastic to know our team met your expectations. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!
Reviewed Feb. 7, 2025
I was confident in the reliability of Sherpa's service from the first minute we spoke. I'm very happy to have chosen Sherpa as my carrier.
Reviewed Feb. 6, 2025
The entire process from quoting to delivery was a smooth and easy experience. The salesman took as much time with me as I needed to answer questions and gain my trust. The scheduling crew was just as pleasant and informative. I reached out after my car was posted and I had return calls or text replies within 15 minutes. The carrier that transported my car was as friendly as they get. Thank you all for guidance and getting my car delivered safely.
Reviewed Feb. 5, 2025
Using Sherpa Auto Transport was the easiest part of my move from Maryland to Upstate NY. Chris was fantastic explaining the booking process and setting everything up. David & Beka with Chela Auto Logistics took it from there, got the car loaded and delivered as scheduled. Amazing customer service, thank you!
Reviewed Jan. 31, 2025
I checked a lot of options and looked at a lot of reviews. Some of them were half of the price of Sherpa,which was 450. But I was concerned about doing this. I went to the Better Business Bureau online and I saw that they had a very good rating and that’s why I went from that. The price was higher than any of the others but it was worth it.
I had a really good experience. The rep was very friendly. I initially got a phone call from him but I hadn’t made up my mind. When I first talked to him, he said they will give me a callback on a Wednesday. He called me back but I still wasn’t ready. I called him back two weeks later and then he lined me up with the driver. When I went online to try to do schedule, it was $100 more. I called the rep back and he honored the original amount he gave me.
The driver called me and I went back and forth with him a few times. They had to go way beyond their duty because it was a pouring down rain. It was a terrible night. The guy had to park the transport on a main road and walked at least three blocks to my house to pick up the car to bring it to the transport.
I was out of town so I had to leave the keys. He went and got the car. He called me to say the car was on and then he called the person that was picking it up. It was really hard being out of town and knowing I was having my car shipped. But he kept in great contact with all of us the whole time. He gave the extra mile and that was a big deal that he did that.
Thanks for choosing Sherpa Auto Transport, Bonnie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 30, 2025
I did the service with Sherpa online, but I had one problem. They said they would let me know 12 to 24 hours before the driver showed up and they didn't. The driver called me when he was already outside my house. So that was a little bit of a problem. He was super nice about it and gave me a few minutes to finish loading the car, so that wasn't horrible.
The delivery only took a day and a half and they were also supposed to let my son know when they were gonna be there, but Sherpa didn't do that either. But again, the driver was really great and they worked it out so that the car got dropped off. The driver was great. I can't say enough about him. But Sherpa and their communication skills need a little work. Besides that, I would strongly recommend Sherpa.
Reviewed Jan. 30, 2025
I bought a classic car and needed an enclosed trailer to ship it for about 300 miles. I looked at three or four transport services and decided on Sherpa for their promptness.
The customer service reps were very quick to respond, had answers for all our questions and set up the appointment very quickly. They provided a good quote.
It was a good price for the service. I drove up from Houston to meet the gentleman in Wills Point, Texas. We met there at midday, and I came back to Houston. He followed and was back in the south part of Houston around 6:30 in the evening to make the delivery.
Thanks for choosing Sherpa Auto Transport, Bonnie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 28, 2025
I was doing a relocation and needed transport from North Carolina to Arizona. Setting up the transport wasn’t all that bad. The customer service was good, as well as the pickup and delivery. It took around five days, and at first, I wasn’t able to reach the driver directly. But I went through the company, and then the driver was able to communicate with me when they were about to get to the destination.
Thanks for choosing Sherpa Auto Transport, Julius! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 28, 2025
I was relocating across the country. I made the mistake of putting myself on one of those ones where they contact you, so I had hundreds of options but I went with Sherpa. They were wonderful and it was pretty much immediate that they had secured my business. Their guarantee of the cost not changing was a big selling point for me. They gave me a quote for a value and that’s exactly what I was billed. And outside of not getting very much notification that they were actually coming to get the vehicle, everything was flawless.
They gave me a call that a driver would be at my house in 20 minutes and he was there within a half an hour. He was very thorough and friendly. He took over 70 pictures of my car to document any possible damage so that when it got to the destination, we could verify. They provided a tracking number and my car was transported from California to Illinois in a matter of days. It seemed like it was too good to be true, but it wasn’t. Everything was 100% legitimate with that Sherpa Auto Transport. If I needed to move across country, I would use them again.
Reviewed Jan. 28, 2025
Sherpa provided me outstanding service. They were on it, informing me about the events that were going to take place, and when they said that the driver was going to give me a call, the driver did give me a call. He brought the car earlier than expected. He was nice and very competent. The car was a little bit dirty when it arrived, but it was in great condition.
Ramin, thank you for your detailed and positive review! We’re thrilled to hear that our team provided you with excellent service throughout the transport process. Your satisfaction is our top priority, and it’s great to know that our proactive communication and timely delivery made a difference for you. We appreciate your trust in us and will strive to maintain our high standards. Safe travels with your vehicle!
Reviewed Jan. 28, 2025
The quote ended up to be the same as the pricing. It was in the same condition, other than it was really dirty. Because they must have had to drive it to an area that had a lot of salt spray and that kind of thing. So obviously, I had to wash the car when it got here. But other than that, it was good.
Reviewed Jan. 28, 2025
I used Sherpa to transport an Audi from Connecticut to California. My interaction with their reps was excellent. They responded immediately with any questions I had. The driver was excellent as well. I had a great experience. I had heard negative things about other transporters, but Sherpa was fantastic.
Lawrence, thank you for sharing your fantastic experience with Sherpa Auto Transport! We’re thrilled to hear that our team's communication and professionalism made your car shipping journey smooth. It’s great to know that both you and your daughter felt supported throughout the process. Your recommendation means a lot to us, and we’re proud to provide quality service at a fair price. We look forward to working with you again in the future!
Reviewed Jan. 28, 2025
I really love Sherpa’s service. I use them again and again every year for five years to move from coast to coast, and it’s always been a good experience. Setting up the transport with them was very easy. I remember each year, the person you talk to is very nice and explains the process to you. And the person you talk to and arrange everything with is usually just easy to work with. So, they’re very good with customer service.
Their drivers are also usually pretty good. It gets a little bit different because Sherpa doesn’t actually provide the service. They’re just a broker. The drivers are usually independent trucking firms, but it’s usually been fine.
Reviewed Jan. 28, 2025
I needed to transport a car from coast to coast, and it was great with Sherpa. They provided a very competitive quote and pickup and delivery were smooth. It went really efficiently on both ends. Overall, Sherpa communicated well with me during the process.
Roy, thank you for your fantastic review! We're thrilled to hear that your coast-to-coast transport experience was smooth and efficient. Our team works hard to provide competitive pricing and excellent communication, so it's rewarding to know we met your expectations. Your recommendation means a lot to us!
Reviewed Jan. 28, 2025
One of my friends told me about Sherpa and they had excellent service. The communication lines were done well.
I wasn't there during pickup of my vehicle. But during delivery, the gentleman was calling me and told me he was doing it. I pulled up and saw him unloading the car, went right over and talked to him. He got the paperwork done. It was seamless.
I would definitely recommend them to anybody else.
Reviewed Jan. 24, 2025
Seamless experience. On time pickup and delivery. Friendly driver. Good value. Quality service. Kept us informed at all times. Will likely use again soon. Car was well cared for. Equipment was in great shape. Seamless delivery. Quality transport company. Driver communication was excellent. On time delivery. Good customer leading up to pickup. No other comments.
Thanks for choosing Sherpa Auto Transport, Richard! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 23, 2025
Brady was the driver picking up our car. He was on time, professional, efficient, careful, skillfully loaded the car and delivered it as promised. Highly recommend. Car arrived on time to California. Car arrived on time as stated. Would use again.
Reviewed Jan. 18, 2025
I have used Sherpa three times now and have recommended them to several friends. The quoted price is competitive and does not change, the carriers have proven to be excellent, even when severe weather proved a challenge, and communication is equally good. Sherpa will be used when my car is returned home.
Thank you, Mary! We're thrilled to hear you've had such positive experiences with Sherpa. Your recommendations mean a lot to us, and we’re glad our competitive pricing, reliable carriers, and effective communication have made a difference for you. We look forward to assisting you again when your car returns home!
Reviewed Jan. 16, 2025
We were very happy with our shipper from Sherpa who moved my Porsche Boxter from Pinehurst to Austin. We had a terrible experience with a different firm shipping the car north in the spring and were dreading the return trip. We were happily surprised. Driver was professional, courteous and arrived exactly within the delivery window provided.
Reviewed Jan. 9, 2025
I needed to ship a car to New Mexico, so I looked at several ads and did some research. Sherpa had good reviews, and I liked the name. Setting everything up was a good experience. The organizer seemed a bit rushed, but he was still thorough and I felt comfortable that it was good.
The pickup point was Fort Myers, Florida, and the drop-off was Santa Fe, New Mexico. It took a couple of weeks because I didn’t want it shipped right away. We scheduled everything several weeks in advance so my wife could be there to receive the car while I was still here.
I live in Santa Bell, and I didn’t want him coming out there because it’s a lot of trouble. So I have a warehouse in Fort Myers, and I told him to go there instead. He was very friendly on the phone. I even suggested he not turn into the warehouse since the street is wide enough to park on, and he followed that and walked in.
The driver was excellent. They went over everything, asked questions, and took pictures. I couldn’t have been happier, they were great.
It arrived in good condition. If I could get that same driver again, I’d always use Sherpa, he’s a great driver. I had a GPS on the car and tracked it the whole time. He even called me when he was heading into New Mexico toward Santa Fe, and I gave him a shortcut to get there faster, he was surprised.
Reviewed Jan. 9, 2025
This was my first experience ever having a car shipped to me, so I didn't really have any idea what to do. I’m the type of person who doesn’t like to talk to too many people. I prefer to speak to one person. When other guys tried to intervene, I just told them I wanted the guy I started with. The information he gave me was true, and everything he told me about how things should happen actually happened that way. I was very pleased.
I needed a car transported from Tennessee to my residence, and Sherpa ended up being the best choice cost-wise. It was a reasonable cost that fit into my budget well. They were very courteous, and I chose them because I liked what they said they would do. They gave me all the information on what time to expect it and what I needed to do, and everything worked out well.
Since I was giving someone the authority to bring a car to me, I didn’t know for sure if they were really legit or not. I trusted God to lead me to the right people, and I was convinced by the spirit of God in me that they would do what they said they would do, and it manifested exactly that way. I would totally recommend Sherpa to anyone.
Reviewed Jan. 9, 2025
I’ve used some other carriers before, but based on my experience, Sherpa were pretty damn good. I actually reached out to another company before them, but they just weren’t very responsive. When I did another search, Sherpa popped up, so I gave them a call. They were immediately responsive and followed through on every inquiry I had.
From that first email, somebody followed up almost immediately and gave me the quote I needed. Even when I didn’t get back to them right away, they called to make sure I got the quote and asked if I needed any other information. They were really great in that regard. As far as the cost goes, I think the price was right in line with other competitors, nothing out of the ordinary.
They were on time and did a good job of setting expectations beforehand. The driver actually mentioned that my area might be too small for his truck, and he was right. We found another place to meet to pick up the car, and I really appreciated that communication. He did his due diligence to see whether his vehicle could fit in the neighborhood. The vehicle arrived in excellent condition, not a single issue with it.
Thanks for choosing Sherpa Auto Transport, Troy! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care. Thanks for choosing Sherpa Auto Transport, Troy! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 30, 2024
Austin was my rep. He was good in getting back to me in a timely manner and was very professional. He wasn't pushy in any way. I'm extremely happy with him, the cost and how smoothly the entire transition/transaction went. Also, thank you for honoring your coupon without any hiccups; and quickly too. Thanks again. 🐻 (John 5:24)
We truly appreciate your kind words! It’s fantastic to hear that Austin provided such a positive experience. Our team strives for smooth transactions, and we’re glad you found everything to your liking. Thank you for the wonderful review.
Reviewed Dec. 26, 2024
I was very happy with Sherpa and the contracted driver who delivered our car from Michigan to Arizona. Everyone was professional with good communication, and the car arrived more quickly than they thought it would. The experience couldn't have been better. If I ever had to transport a car again, I would definitely use Sherpa. The driver was very friendly and helpful, and jumped the car when the battery was low in the cold Michigan weather so he could get it onto the truck. He was really helpful and friendly.
Maryanne, we're thrilled to hear about your positive experience with Sherpa! It's wonderful that our team and the carrier made the process smooth and efficient for you. Thank you for sharing your feedback, and we look forward to assisting you again in the future!
Reviewed Dec. 22, 2024
The reviews for Sherpa were good. And I had a friend who had used them and told me about his experience so I went with them. I had them transport my 1999 Toyota Tacoma from New Braunfels, Texas, to Harvest, Alabama. I called and talked to somebody and they gave me a quote. They talked to me about all the different things that they would do for me.
The quote was fair. It was in line with what others had quoted me. I went with that specific quote because I had to get things lined up for the actual date that I needed. The cost was fair. It was cheaper than having to fly over there and drive it myself and take off work.
I left the car with my aunt in Texas. They coordinated pickup with her and had really good communication. I put an AirTag with the vehicle so I knew it was coming. The driver was really good about communicating when and where he would meet me.
It was really easy working with them. They did everything they said. So, we were happy. I'd recommend them. I had a positive experience.
Reviewed Dec. 22, 2024
I was nervous with choosing a car transport.. I’m glad I chose Sherpa. Customer service was excellent. Answered all of my questions and reassured me. They kept me updated with estimated pick up time. The driver called me prior to reaching my house and the destination. Everything went smoothly. I would use Sherpa again if I need transport in the future.
Tang, we’re thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service and ensuring a smooth process. Thank you for choosing us, and we look forward to assisting you again in the future!
Reviewed Dec. 19, 2024
I selected Sherpa after researching reviews and was not disappointed. Consulting agents were patient and helpful. The price was very reasonable - I shipped a car 6 years ago and was surprised by how similar the price was. Communication was easy through the process, pickup and delivery schedules worked as promised and a $20 credit per car wash was easily submitted and approved. I would highly recommend Sherpa.
Ilan, we appreciate your fantastic feedback! It's great to hear that our team provided you with helpful service and seamless communication. Thank you for recommending us, and we look forward to assisting you again in the future!
Reviewed Dec. 19, 2024
Sherpa was awesome. I bought a truck out of Illinois, they gave me a competitive quote, and a three to five-day window. They quoted me 925 bucks, but they couldn't find the right people to get the truck, so they ended up eating 150 bucks out of the deal. So, they honored the quote and then they had to pay an extra 150 bucks just to make it all happen. I don't know if they even made any money off the whole thing. I could see where the truck was the whole time. He called an hour before, and then 30 minutes before, and then 10 minutes before, and then he pulled in the neighborhood. I met him, and he backed it right off and pulled it in the driveway.
Reviewed Dec. 19, 2024
The last transport service that I used ripped me off. I gave them a partial payment, and they never picked the vehicle up and never returned my money, so I decided to use a different company. With Sherpa, the big difference is that I received my vehicles and the services that I paid for. They met the timeline they gave me, and everything was fine. I have no complaints and am getting ready to use them again soon.
Deonica, we're thrilled to hear about your fantastic experience with Sherpa Auto Transport! Your trust means a lot to us, and we're glad we could meet your transport needs. We look forward to working with you again soon!
Reviewed Dec. 19, 2024
Sherpa was rated higher among the three companies I looked at, which is why I chose to go with them. Once I was accepted into using the company, communication with Sherpa became much more difficult. When you would call them after they said it was all set to ask if they could tell me any more about what was going on, most of the time, I couldn't get through, or they just wouldn't answer.
Once I got the company that was going to do the transport of the car, I could get through to that company, and that worked well. The driver was great, fantastic, and wonderful. Everything went very smoothly. As for the cost, it felt high, but I think everything is high these days.
Reviewed Dec. 18, 2024
We moved our car from Naperville to Marina Del Rey. Everything that was advertised was spot on. Guaranteed rate. Guaranteed pickup and delivery timeframe. Driver was very professional and polite. Neat and polite. I felt comfortable turning my car over to him. The car arrived in the same condition it started. I would use Sherpa again if needed, and I would recommend them highly to anyone.
Reviewed Dec. 17, 2024
Our vehicle was stranded for mechanical reasons. Sherpa arranged for an appropriate vehicle carrier, picked it up and delivered it as promised. The cost was exactly as quoted, and the transport provider courteous and respectful. I was particularly impressed that the delivery was made despite a small error in the address,
Thanks for choosing Sherpa Auto Transport, Kathryn! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 8, 2024
The transport went as smooth as it could go and the reps treated me extremely well. The driver was very professional and efficient. The price was fair but it was much higher than the others. I would highly recommend them.
Reviewed Dec. 8, 2024
I learned that there’s a bit of a bait‑and‑switch with some auto transport companies, so I wanted to go with a reputable brand. I checked the Better Business Bureau and saw that Sherpa was lined up with the more reputable companies in terms of pricing and reviews. That’s why I chose them.
I wasn’t there for the pickup. I arranged that with my dad. The driver who picked it up had his own private three‑car trailer, so he was able to pull right onto the street where my dad lives and load the car near the driveway. In the past, when my dad bought a vehicle himself, we had to meet at a major intersection because the truck was too big. This time, with the driver Sherpa found, everything worked out fine.
The driver was very responsive. He tried calling my dad to arrange the pickup, but my dad didn’t answer, so he contacted me since I was listed as the secondary contact. He asked if it was okay to show up the next morning around 8:00, and that worked for us. He arrived right at 8:00 AM and loaded the car.
With Sherpa, the quote was exactly what I paid. They have a price lock guarantee, so if they can’t find a driver at that price, they put up $300 of their own money to make sure the transport still happens and the car gets picked up.
Thanks for choosing Sherpa Auto Transport, Leo! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 8, 2024
We were moving across the country. My husband has a classic car that we did not want to drive from Georgia to Arizona. That’s why we needed transport to get it to where we currently live. My husband read about Sherpa on the website, and then he looked at some of the reviews. That’s why he picked it. He thought they would be more careful with the car.
We were not there during pick up so we had a friend that was taking care of the car. It was in locked up in a storage unit. He took the car to meet the driver and the driver was very careful. Our friend texted us that he felt good about this driver. He was nervous about it too because of the horror stories.
When the car arrived, there was no damage. We also found a location where the driver had plenty of room, and we got there when he was just starting to unload the car. He had unloaded all the other cars and lined them up, which were essentially gorgeous cars. We were very impressed with how careful he was and how good he was at maneuvering. He was very friendly and kind to us. He’s a good guy.
Overall, I would recommend Sherpa. It’s one of the pricier options but the service is great. We were glad we paid a little extra to do it.
Reviewed Dec. 8, 2024
Sherpa was featured on a Forbes-recommended list of auto transportation, and they had good Reddit reviews. So, that’s why I decided to use them after getting quotes from probably a dozen places.
And Sherpa has good customer service. They had a small business feel where the customer service was great, and I got to talk to the same person over and over instead of a bunch of different sales representatives. And then it was the same price as some of the bigger ones that had some less-than-ideal reviews. So, it’s good quality for the price.
And the drivers were very professional, friendly, and communicated well. They gave me a window, and then as the time kept getting closer and closer, they kept updating me with better and more accurate time windows. And the vehicle arrived a lot quicker than they said it was gonna be, which wasn’t an issue for me, but it may be for somebody who was expecting it to come later and not expecting it so early. But they did deliver well, and it was great.
Mason, thank you for your wonderful review! We're thrilled to hear that our team provided you with a seamless experience and that our service met your expectations. Your recommendation means a lot to us, and we appreciate your trust in Sherpa Auto Transport.
Reviewed Dec. 7, 2024
We had used Sherpa a few years earlier, and we liked the driver who came and picked up the vehicle. And so, I called them again this time because I wanted to use the same company. And since this was the sixth car that I had shipped, I was somewhat familiar with the process. So, I didn’t have to ask any questions. But their customer service was good in answering my phone calls and everything.
And the driver this time did not speak 100% English because it seemed like he wasn’t quite understanding everything I was saying. But we were still able to communicate. So, that was good. And when he picked up the car, he gave me enough notice to get here to meet him. And then it was delivered to New York in a prompt time, and in good condition.
Their price was also fine. Considering the gas prices and all, I thought it was pretty reasonable. So, overall, my experience with Sherpa was great.
Cynthia, thank you for your wonderful review! We're thrilled to hear that your experience with us was seamless and that our team kept you informed throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 7, 2024
I had no problems with Sherpa. They were easy to talk to, and their system was simple. I didn’t run into any issues, and my car arrived safely. I would recommend them to someone else.
When I requested quotes, the prices were all over the place. I got around 75 calls from different companies, with prices ranging from $300 to $1,500. The reason I went with Sherpa is because they were in the 300 or 400 companies from something I was reading. And from what I read and researched, Sherpa seemed like a good company to deal with.
Ken, thank you for your wonderful review! We’re thrilled to hear your car arrived safely and that our team provided a straightforward experience. Your trust in our reputation means a lot to us. We appreciate your recommendation and look forward to working with you again!
Reviewed Dec. 7, 2024
The reviews I saw online for Sherpa were more positive. The quote was competitive and didn’t change. They paid attention to the details, and everything went exactly as planned and scheduled. I had a very positive experience and would highly recommend them.
Reviewed Dec. 7, 2024
I was looking at the best transport companies in North Carolina, and Sherpa was one of three that came up. I decided to go with Sherpa because I had a very good introductory conversation with the gentleman who booked the deal for me.
It got a little complicated because I needed the car delivered at a specific time, but it went much better than I expected. It was basically an overnight transport. The car was picked up in Jackson, New Jersey, and delivered to Hardin, North Carolina.
The driver was wonderful. He called me and loaded my car right onto the trailer. I live in a senior community, so I had to walk out to the road near the entrance, and he was already there. It wasn’t a problem since my place is close to that road.
The quoted price was exactly the final price. Sherpa did an excellent job. Everything went smoothly. It was terrific.
Reviewed Dec. 7, 2024
I was moving cars to different locations and chose Sherpa because of their reputation in the industry. This wasn’t my first time using them. They get back to you quickly, keep you informed, and help coordinate everything. They make sure they find the right people for the job.
The quote was a little higher than some other companies, but the quality is what I really cared about. They’re very easy to do business with. They’ve been fantastic.
Reviewed Dec. 6, 2024
I needed to move a truck from Vermont to Virginia, and I decided to use Sherpa because of the reviews on the internet. Their price was also good. And they had a guarantee type thing, which was good, and a reasonable thing to do. And the person who came to pick up the truck was a great guy. He was very punctual. I live in an area that’s difficult to get up with his vehicle, but he got up there and did a great job. And he delivered the truck the next day.
Reviewed Dec. 6, 2024
We've done a number of auto transports and this was the most worry free and best experience we've had. Sherpa got us a driver in the time frame they promised and the driver also kept to the promised time frame, keeping us posted along the way. Car arrived in perfect shape. Would use them again.
Thanks for choosing Sherpa Auto Transport, Joseph! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 29, 2024
Driver delivered car to our driveway in the rain and dark. He communicated beautifully. Car arrived in perfect condition. Exceeded our expectations! Sherpa missed the original pickup window but made up for it on the trip and delivery. I would use them again. Sherpa’s communication was always clear and professional.
Marnie, thank you for your fantastic feedback! We're thrilled to hear that the driver provided excellent service, even in challenging conditions. It's great to know we exceeded your expectations. We look forward to serving you again in the future!
Reviewed Nov. 24, 2024
Sherpa were recommended to me by my uncle who has transported vehicles in the past. I looked at three to four other companies before I made my decision to go with Sherpa. The price and the recommendation were the deciding factors. They said they were gonna pick up within four days, and they did it in within their window. The transport was from Littleton, Colorado to Knoxville, Tennessee. I wasn’t there at the time of pickup or the drop-off. The person who sold me the car was there for the pickup and made sure it got loaded on properly, and I was on a plane when the car got dropped off. But my father met the driver and checked on the car.
The vehicle looked good when it arrived. There were two small dents on one side that I hadn't noticed before, but they were barely noticeable. I don't know if that was from the transport or if that was from the previous owner, though. The final price I paid was exactly what they said. No variance on price from the quote.
Reviewed Nov. 24, 2024
My daughter was online looking up places to ship a car from Illinois to California. We used one before but couldn’t remember which service, and Sherpa Auto Transport came up with a high rating, so we went with them.
Scheduling was very easy. The driver was a really nice guy. He was good about giving a two-hour window, and showed up within minutes of us being at the pickup. He looked everything over, made sure the car was ready to go, put it on and said it would be there maybe Sunday.
He sent an overhead view of his location, so I knew exactly where it was. This was a Wednesday night, and it was already there Friday night in great shape, so we were very pleased with the whole service.
I’ve already recommended them to another lady who was moving from California to Ohio, and I was with her when the Sherpa guy picked her car up. He was really nice too, got the car on there and did everything. She was really relieved to have that part of it done.
Reviewed Nov. 23, 2024
I needed to transport a car to the East Bay. I compared three to five companies online and picked Sherpa because of their success in not having any issues. I talked to a person on the phone two or three times. If I had any questions, I could call them back, which I did two or three times. They answered all the questions that I needed.
We did a two-day rush to get it across the country. It was picked up in Santa Rosa, California headed to Rhode Island. We live in a court, so he couldn't come into the court to pick up the car. He parked the truck out on the main street. He came in, did his work very professionally, took the car. We checked it all out together and he told me what he found, a few little scratches on the car. I signed a piece of paper, billing of lading, I think it's called. And he took the car. And I watched him put it on the truck. And off he went.
The driver was great. Very professional, knew his job and knew what to do. Very pleased. They gave me one quote for express transport, which was probably about 20% or 25% more expensive than regular transport. I would tell a friend Sherpa did the job well.
Jim, thank you for your detailed review! We're thrilled to hear that our team met your expectations and that the process went smoothly. Your recommendation means a lot to us, and we appreciate your business. Safe travels with your vehicle!
Reviewed Nov. 23, 2024
I needed transport to move a car from Ohio to New Mexico. I chose Sherpa because they were rated at the top. I was trying to work with several companies. And Sherpa were the easiest to deal with. They met my schedule exactly. They were excellent.
It was picked up around Dayton, Ohio, on Friday afternoon and delivered to Albuquerque, New Mexico, on Tuesday. It was really fast. It was just a drop-off, and I was surprised he could get through the gate, frankly. But the guy was really professional. He unloaded my car.
It was a little pricey. But when my car got here, it was perfect.
James, thank you for sharing your fantastic experience! We're thrilled to hear that our team met your scheduling needs and delivered your car swiftly. Your recommendation means a lot to us, and we're glad you found our service to be top-notch. We appreciate your support!
Reviewed Nov. 21, 2024
Sherpa obtained a carrier for us and the carrier could not provide a pickup for or vehicle. The carrier lied to me about his truck problems and location. We contacted Sherpa who then provided us with a carrier who was great, picked up our vehicle and was very professional and delivered our vehicle on time and in great condition. If it wasn’t for Sherpa commitment and professionalism, we would have been doomed. I thank Sherpa for all they did in our business transaction. The carrier we finally got was super!
Reviewed Nov. 20, 2024
Sherpa made transporting my car an easy experience and their price was very competitive. Once I made the decision to use them, Sherpa representatives were easy to contact with my concerns and questions. Everyone, including the driver, was respectful and knowledgeable. I highly recommend Sherpa to anyone who needs their service.
Devona, thank you for your fantastic review! We're thrilled to hear that your experience with Sherpa was seamless and that our team provided the support you needed. Your recommendation means a lot to us!
Reviewed Nov. 13, 2024
I was shipping a 2016 Audi S6. I looked online to find the best transport company, and Sherpa popped up as being one of the better rated ones. I then went ahead and took a chance with them. Everything went well. The agent was very pleasant to talk to, professional, and seemed organized. I got a good feeling from them right away that everything would go smoothly. They gave me a fair price. When it came time to deliver the car, the gentleman drove right up to the front of my house and unloaded it. He made sure it matched the bill of lading, handed over the keys to me, and off he went. It was very simple.
Reviewed Nov. 13, 2024
I got good recommendations for Sherpa. The process for getting signed up was pretty easy and the process was good. The driver was okay but he didn’t speak much English.
Thanks for choosing Sherpa Auto Transport, Eric! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 9, 2024
This company performed exactly as expected, and honored their quote to me even though they had to increase the contract amount slightly to secure a driver in the time frame. Other companies seem to give one an unrealistically low bid, get a deposit, and then come back and increase the price when they are not able to secure a driver at the unrealistic price. Glad I ignored those companies and found Sherpa! Car delivered in perfect condition.
Reviewed Nov. 6, 2024
I recently used Sherpa for vehicle transport and had an excellent experience. My daughter in the Navy needed to relocate from Coronado Island to Jacksonville, Florida, and on our way, her car broke down in New Orleans. Since we couldn't wait for repairs, we rented a car to continue, leaving her vehicle at the dealership. We chose Sherpa as my other daughter had previously used them and found their service reliable and affordable.
Setting up the transport was straightforward. I contacted Sherpa, and the representative was incredibly understanding and helpful. They coordinated directly with the dealership to pick up the car and accommodated changes in our schedule without any additional fees. They suggested taking photos of the car for our records and allowed personal items to be stored below the window level during transport.
The communication from Sherpa was outstanding—they kept us informed through texts and calls every step of the way. The vehicle arrived in pristine condition in Jacksonville, and the cost of $750 seemed reasonable given the complexity of the logistics and recent hurricane impact in the area.
I wholeheartedly rate Sherpa a five out of five and highly recommend them to friends or colleagues. Their reliability, honesty, and customer service were top-notch, and I would trust them with future transportation needs.
Dena, we’re thrilled to hear about your positive experience with Sherpa! It’s great to know our team could assist during such a challenging situation. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Reviewed Nov. 6, 2024
I needed to ship a car from Miami to LA for my daughter, and I chose Sherpa because they were listed in a top 10 consumer review. I went through the reviews and priced out several options before selecting Sherpa. My experience with the setup process was very good. The transport organizer was great to communicate with. We had the pickup scheduled two days after we booked it, and the window for delivery was originally between 2 to 5 days. When it came to pickup, I was available, and since the trucks are huge and can't get through certain residential areas, we drove from Miami Beach to the mainland to meet at a designated spot. The courier driver was great, I really loved him. The quote I received was fair, reasonable, and very accurate to the final pricing. If a friend or family member were to ask me about Sherpa, I would recommend booking with them.
Joel, thank you for your detailed review! We’re thrilled to hear about your positive experience and appreciate your trust in us for your car shipment. It’s great to know our team made the process smooth and efficient. Your recommendation means a lot to us!
Reviewed Nov. 6, 2024
I used Sherpa Auto Transport to ship my 2017 Nissan Sentra from Portland, Oregon to Vero Beach, Florida, and then back again. Overall, my experience was really positive. The customer service was good, except for one small hiccup with a representative who seemed to misunderstand my situation, but it wasn't a significant issue.
The quote Sherpa provided was competitive, which I appreciated, especially when compared to other companies that bombarded me with emails. The delivery was excellent—they arrived earlier than expected, once even beating me to a meeting point near a grocery store. On the return trip, there was a slight delay due to a truck breakdown, but Sherpa kept me informed, so it wasn't a problem.
I felt that the cost was fair given the quality of service I received. Although the price was a bit lower on the return trip, I attribute that to fluctuating gas prices. Overall, I rate Sherpa a five out of five for their service, professionalism, and communication. I was particularly impressed that I had the same reliable carrier for both trips. I highly recommend Sherpa Auto Transport for anyone needing vehicle shipping services.
Reviewed Nov. 6, 2024
I decided to go with Sherpa Auto Transport because among the three options I had, they were the closest to where my car was located. My interactions with their customer service were smooth, and they kept me informed throughout the whole way. The drivers who picked up and delivered my vehicle were very professional.
The vehicle arrived in just three days, which was faster than expected since they had initially informed me of a 5-day timeframe. I was really happy about the quick delivery. In terms of pricing, I felt it was worth it for the quality of service I received. Everything from the price to the delivery and customer interactions was satisfactory, and I am very satisfied with them.
Overall, I am very pleased with Sherpa Auto Transport. I cannot think of anything that could have been done differently. The pricing was fair, the delivery was efficient, and they stayed engaged with me throughout the process, making sure I was well-informed.
Jesus, thank you for your wonderful review! We're thrilled to hear that our team provided you with timely updates and professional service. It's great to know we exceeded your expectations with the delivery. Your feedback motivates us to keep delivering exceptional experiences. We appreciate your support!
Reviewed Nov. 6, 2024
Had an imported small vehicle picked up from a maritime port in the cost of the State of Georgia and delivered to my front door 600 miles away. From the very start to finish very easy transaction, excellent and prompt communication and competitive price. Highly recommended and definitely will use again.
Juan, we’re thrilled to hear about your positive experience! Our team strives for smooth transactions and clear communication. Thank you for your kind words and for recommending us. We look forward to assisting you again in the future!
Reviewed Nov. 6, 2024
I recently used Sherpa for transporting my car from Queens, New York, to Austin, Texas. I decided to use Sherpa because two of my friends had positive experiences with them in the past, and one even offered a referral code, although I didn't end up using it. Overall, my experience with Sherpa was very positive. Booking the transport was straightforward, but I did have some anxiety about not being able to track the car's location during the transport. Nevertheless, the car arrived quickly, and Sherpa was very supportive, even covering a car wash when my vehicle arrived dirty.
I wasn't present for the pickup, but driving a Tesla allowed me to unlock the car remotely, which made things easier. The driver who delivered the car was thoughtful and ensured I wasn't in any photos he took of the vehicle's condition. There was a minor mistake with the odometer reading, but it was negligible. The driver made the process smooth and enjoyable. The car was delivered faster than expected, taking only 2 to 3 days when it was initially estimated to take 5 to 7 days. I would readily recommend Sherpa to others in need of transport services.
Thanks for choosing Sherpa Auto Transport, Henry! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 6, 2024
I recently used Sherpa Auto Transport for my move from California to Pennsylvania. I chose them primarily because of their price lock guarantee and the ability to pay with a credit card, which was crucial since I didn't have enough cash on hand to cover the balance. Overall, everything went smoothly.
The pick-up went well, although I wish they had given me more notice; I only received an hour and a half heads-up. Despite this, I managed to get everything ready in time. The delivery process was smooth, as they coordinated effectively with my contact in Pennsylvania.
I chose an open transport option, and they do offer closed transport as well. Just this morning, I recommended Sherpa to a friend, telling them it's definitely the company to go with. I was very happy with them all around. They lived up to their reputation.
Reviewed Nov. 6, 2024
I used Sherpa Auto Transport recently, and overall, it was a positive experience. I was a bit anxious about the timing because I was moving, but they managed to deliver my vehicle within the expected timeframe. The transport was from Tucson to Lamar, Colorado and surprisingly, they managed to deliver it the next day after pick-up.
I didn't have much communication with the driver due to the hectic nature of my move, but the service was prompt, and I was satisfied with that. I would recommend Sherpa Auto Transport based on this experience.
Caryl, we’re thrilled to hear about your positive experience with Sherpa Auto Transport! Timely delivery is a priority for us, and it’s great to know we met your expectations. Thank you for recommending us, and best of luck with your new move!
Reviewed Nov. 6, 2024
My experience with Sherpa Auto Transport was wonderful. I found them through an online search, and their ratings were impressive. Scheduling the transport was straightforward. They met the three-day pickup window I provided for my move from California to Virginia. Impressively, the delivery was earlier than expected, and I had coordinated for the car to be delivered to a friend's house.
Communication with the driver, who was very nice, was excellent. He kept me updated throughout the journey. The final cost matched the initial quote, with no unexpected changes. Overall, working with Sherpa was easy, and their service was excellent considering the long cross-country trip.
Given my experience, I would rate them a five, and I highly recommend their services.
Reviewed Nov. 5, 2024
Sherpa Auto Transport was excellent in every step of the transportation of my vehicle almost from one end of the country to the other end. They stand behind everything they had said and promised. Car was deliverd very quickly too. I highly recommend this company to anyone looking to transport the vehicle.
Thank you! We're thrilled to hear about your positive experience with Sherpa Auto Transport. Your recommendation means a lot to us. We strive for excellence in every aspect, and it's rewarding to know we met your expectations. Safe travels with your vehicle!
Reviewed Nov. 2, 2024
Sherpa's customer service rep was a pleasure to work with. He was able to accommodate my unique needs and schedule the driver in the short window when I needed it. The driver was prompt and courteous and kept me posted as the car was being delivered. Great group of folks to work with!
Reviewed Oct. 27, 2024
I had my Toyota Camry transported from Georgia to Missouri with Sherpa, and the experience was pleasant. I chose Sherpa based on a referral, and compared them with two other companies before making a decision. The representative I spoke with while setting up the transport was pleasant.
The person who came to pick up the vehicle was exceptional. He went above and beyond by coordinating with me to pick up my car at 3 a.m., ensuring my daughter received it on time. He maintained excellent communication throughout the process, which was very reassuring. I was able to call him and get him every time.
I was satisfied with the pricing, even though I had no previous experience for comparison. What mattered most to me was that the vehicle was delivered in perfect condition to my daughter. The vehicle was delivered on time as promised. Everything went very well.
Reuben, we’re thrilled to hear about your positive experience with Sherpa! It’s great to know our team provided excellent service and communication throughout the transport. Your feedback motivates us to keep delivering top-notch service. Thank you for choosing us!
Reviewed Oct. 26, 2024
I discovered Sherpa Auto Transport through my son's college roommate, who had used their services. I needed to ship a car and, after looking at three companies, chose Sherpa due to the positive reviews. Although their quote was slightly higher, it was within range and matched the final price. The delivery went perfectly. I was present during the pickup, and everything went great when it was shipped to my son. I found the cost reasonable for the quality of service provided. The truck driver was outstanding, and his excellent performance is why I would use Sherpa again. Overall, I would rate my experience as very satisfactory.
Reviewed Oct. 21, 2024
We had a real bad experience PRIOR to using Sherpa. They were everything I was hoping for. Communication was excellent, driver was polite, no damage to my truck. I’d use Sherpa again!! Went from Tennessee to Maryland, met their deadline, actually they were early. And I recommend them.
John
Thanks for choosing Sherpa Auto Transport, John! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 17, 2024
I recently used Sherpa's transport service when we moved to South Carolina. We discovered Sherpa through a website that compared transport agencies and found they were rated well. We evaluated three companies and chose Sherpa due to their lower costs and good reviews.
The set-up process with Sherpa was smooth, and their representatives were responsive, answering any queries I had quickly. It was a very easy process. The reps were always quick to answer if I had any questions or if I called. So, that experience went well. However, one thing that we had a bit of trouble with was they mixed up the person who would receive the car in South Carolina and my contact information. They tried to call that person for the pickup. But it was me that they should call. So they ended up arriving, and having to wait a half an hour because they called the wrong person. My husband and I arrived at the location that we chose for pickup. The pickup transport vehicle was already there waiting for us. He asked for a Visa card and he loaded the car up after taking pictures. We both took pictures.
He didn't really speak much English. I had to, at one point, call his boss just to make sure. I was supposed to sign something. But it was easy. He took the car away.
My mother received the car in South Carolina, and it arrived in the same condition. The quote we received from Sherpa was accurate; there were no hidden fees, which was a relief. I would rate my overall experience with Sherpa as 4 out of 5. They were a reliable company to work with, and quick and affordable.
Reviewed Oct. 16, 2024
I recently used Sherpa for car transport to send a vehicle to my daughter in Colorado. We decided on Sherpa because a neighbor had a positive experience with them. I compared two other companies before making my decision. The setup process with Sherpa was straightforward. I completed everything online, and they contacted me the next day to confirm the order. The pickup was arranged for two days later. Since the transport truck couldn't access our street, I met the driver in a nearby commercial area. He was very helpful and efficient, leaving a good impression on me.
Sherpa provided a delivery estimate of 5 to 10 days, and the car was delivered in six days. My daughter, who received the car, did not report any issues other than the vehicle being dirty, given that it was transported on an open carrier. I was also happy with Sherpa's pricing. The quote given initially was the exact amount we paid. This was reassuring, especially since my daughter, a young woman, was the one to receive the car. I felt comfortable with Sherpa and I would use them again.
Thanks for choosing Sherpa Auto Transport, Katie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 11, 2024
The Better Business Bureau and associated reviews were the hook that prompted us to select Sherpa Auto Transport. As Advertised, good communication, and a successful move. Satisfied first timers. Yes, the cost could have been a little more competitive and the driver(s) spoke little English, but they got the job done.
Reviewed Oct. 10, 2024
I can’t remember who I dealt with from Sherpa, he was fantastic getting a proposal over to me and scheduling a transport company. The transport company was Spark Prime Logistics. It seemed like they had a little confusion setting up pick up and delivery of my vehicle. It took one whole week, Thursday to Thursday to deliver my vehicle from Chicago to California. I would definitely use Sherpa again!
Thanks for choosing Sherpa Auto Transport, Donald! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 7, 2024
I had never needed to have a vehicle transported long distance until recently. Sherpa made the process very simple, they stuck to their price, and my vehicle arrived on time. I would recommend Sherpa to anyone needing a vehicle transported. Thank you, thank you, thank you.
Reviewed Oct. 5, 2024
I engaged Sherpa based on its good ratings by former customers and publications. Sherpa was excellent at communicating with me and keeping me informed about the status of my request for transport. When the first company had mechanical issues Sherpa was very fast to hire another company. It picked up my car in Farmington NM and delivered it in fine condition in two days to Ft. Worth.
Thanks for choosing Sherpa Auto Transport, Gene! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 5, 2024
They were very friendly, upfront about cost, and persistent, but not too pushy. The quote was a little bit higher than a few others, but their coverage was also better and I like that their estimate was firm. It was guaranteed at that price once they gave you the estimate. There were no additional costs. The pick-up went smoothly. For the delivery, the guy was very friendly. He wasn't able to make it all the way to the house because of the roads, but he waited for us to come to him. After we got to check the vehicle for a few minutes, he checked up to make sure that we were good even after I had signed the document he needed me to sign so he was cleared to go. My experience with Sherpa was straightforward, exactly what they said is what they did.
Reviewed Oct. 4, 2024
My son was going to college and he needed his car. We used Sherpa to move it across country from Massachusetts to Utah and they were great. Their reps answered all the questions and were very upfront. The pickup and deliver were seamless and everything went easy.
Dianna, thank you for sharing your experience! We're thrilled to hear that the process was smooth for you and your son. Our team strives to provide clear communication and reliable service, so it’s great to know we met your expectations.
Reviewed Oct. 4, 2024
I was very pleased with the service that I got. I was very pleased with the communication during the whole process. Sherpa Auto Transport gave me more than one way to communicate should I need to contact somebody. Also, I was more than pleased with the driver that Sherpa chose to transport my vehicle. He was a great individual. I got a great price.
Reviewed Oct. 4, 2024
I chose Sherpa and it was an absolutely great service. It was really easy to get a quote, just set up the car and destination. I had a wonderful conversation with the representative, and the carrier was also very polite and kind. The carrier called me and we had an agreement about the time, then we met each other at the time that we discussed. After that, my car was taken by the carrier with all the needed processes and photos. I also received a copy of the photos in my email.
After only six days, my car was moved from California and delivered to the final destination. I received the whole report from the carrier with photos about my car's condition because I wasn't the person who received the car in Florida. I asked another guy. We discussed all the details, and in the end, everything was good. My car was in absolutely good condition, and I'm happy. I was really satisfied by Sherpa.
Thank you for sharing your fantastic experience! We're thrilled to hear that our team made the process easy and that your car arrived safely and in great condition. Your feedback motivates us to continue providing excellent service. We appreciate your support!
Reviewed Oct. 3, 2024
Sherpa seemed good. They were referred to me by somebody who had used them in the past. I'm using them twice. I've got one that's in the process of going right now, and then I did one three weeks ago that's already been delivered. That one was delivered on time. There's a second one that's in the process right now. Everything's been fine.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- www.sherpaautotransport.com


