Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
Visit www.sherpaautotransport.com- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Shipping options available in 50 states
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed April 18, 2025
I came to need Sherpa’s service when I needed to transport my car, that’s not working, across the country.
The customer service worked quickly and they sent me some correspondence afterwards and locked me in at an incredible rate. The price lock was the major selling point for me because the price was based on the rates for that day. I researched, and I found out that that price was the best price, so I appreciated them for locking me in at that rate.
The pick up and delivery wasn't the smoothest simply because the guy had a 10-car hauler, and he wasn't able to fit into my neighborhood to pick the car up nor could he fit in the neighborhood to drop it off for me. He parked in the middle of the street, and I had to drive there to meet him. Even though the car didn't work. I had to drive it anyway.
Other than that, the guy was very nice. I would tell my friends that Sherpa might be their best bet. They’ll get the job done and it’s worth it.
Reviewed April 18, 2025
I found Sherpa to be convenient and easy to deal with, and I was pleased with the quote they gave me. They picked it up the vehicle from my mom and brought it to me.
Reviewed April 18, 2025
I needed to ship a classic car from Iowa to Arizona. I saw Sherpa, and they had a 5-star rating. Their website was very professional and easy to operate. When I contacted them, I was very impressed with the agent that I talked to. They gave me the quote promptly, and it was reasonable. A couple of hours before my car was delivered, the driver texted me. He came on time and delivered it in perfect condition. I had an excellent experience.
Reviewed April 16, 2025
The driver did everything that was expected keeping us updated on the progress to the destination. We are very happy with the company and the price was very competitive and would definitely use Sherpa again. I have recommended Sherpa to all our friends if they are in need of a transport company.
Reviewed April 4, 2025
I had purchased a Jaguar XKR convertible on the East Coast and needed to get it into Wisconsin. We did an enclosed transport. The rep was very thorough. He followed the script. He went through everything. It was very professional. I gave him a number that I was looking to hit and they were able to hit it. So, I was very happy. Their Price Lock Promise is always good. It's nice to know that you're not going to pay any more than what they said. I was in the trucking business, so I understand that sometimes if you want get it done, you may have to pay a little more.
The pick up and delivery was absolutely seamless. They contacted the seller of the car at the origin. They took care of that with him. And during the delivery, they gave me all the details. The carrier driver contacted me and said he was going to be there at a certain time. I like how seamless the transport was and how professional the company was. They did exactly what they set out and said they were going to do. I usually ship in about a half dozen cars a year, so I would use Sherpa again.
Jim, thank you for your fantastic review! We're thrilled to hear that our enclosed transport option met your expectations and that our team provided a seamless experience. Your appreciation for our exclusive Price Lock Promise means a lot to us. We look forward to assisting you again with your future vehicle transport needs and greatly appreciate any recommendations you offer to others.
Reviewed April 3, 2025
Sherpa Auto Transport’s service was good. The representative was friendly and easy to negotiate with. And they did the transport fast. I expected they would use one week, but they only used about six days. And the vehicle arrived in condition. There was nothing to worry about. So, if I need to relocate, I will definitely use Sherpa again.
Thank you for your fantastic review! We're thrilled to hear that our expedited delivery and friendly service exceeded your expectations. It’s great to know your vehicle arrived in perfect condition, we appreciate your recommendation, and hope to assist you again in the future!
Reviewed April 3, 2025
We had a great experience with Sherpa. We went with them since they had the ability to transport our Jeep Wrangler in the time frame and price we wanted. Their customer service was great, and they had a good driver. It took a little while to get the driver pass. But he was really courteous, easy to deal with, and very professional on both ends. We loved that he was quick. It was a pleasure to deal with him. The only thing that was a little unsettling was we still had to pay at the end after paying for everything upfront. They went back and forth with the price in how they arrange to get a carrier. Besides that, everything was fine.
Reviewed April 3, 2025
I went with Sherpa because, reading the reviews, everybody seemed to like them. When I contacted them, they were very nice to talk to. It was easy setting up the transport, and they had good price. The driver was very pleasant all the way through. I called him because there were tornadoes en route, and he told me he’s safe. He said the weather looks fine where he was and he would pull over when it gets bad. He delivered the car perfectly fine, on time, and it came in great condition. I highly recommend them.
Thanks for sharing your experience, Steve! We're thrilled to hear that our team's communication and service met your expectations, especially during challenging weather. Ensuring your vehicle arrives safely and on time is our top priority. We're grateful for your trust in us and appreciate your kind words about our competitive pricing. Safe travels ahead!
Reviewed April 3, 2025
Sherpa was the only one that called me when I was looking for transport companies online. They then emailed me information and forms to fill out. It went very smoothly. Their quote was very reasonable and cheaper than a first-class flight to the West Coast.
At first, I thought the driver would pick up the car in the house. Instead, he called and told me to bring the car to Home Depot. I went to the house, drove it there, and saw his truck on the way. It was a race against time, but I made it. It was a tight finish. Amazingly, he took it cross-country and got it to Santa Cruz in three days. We picked it up on Monday night and it was delivered on Thursday night. That was quite fast. My son-in-law went to another Home Depot, met the driver there, and picked up the car. It all went smoothly, and the car arrived in good condition.
The only problem I had was Sherpa couldn’t tell me when the car was getting picked up because another contractor was taking it. They said any day between Friday to Monday. I had to get the car ready and packed up for shipping, and I was not sure which day it was gonna be. I asked them to notify me a day in advance. But it all worked out in the end.
Reviewed April 3, 2025
I did a search, and Sherpa came up with good reviews. Their rep seemed very knowledgeable about the process and made it easy for me to make the arrangements. The delivery was great. My wife was having some surgery at that time so, I had to make specific arrangements to have it dropped off so that I wouldn't be running between the two.
The car was picked up in Oregon. My son was the one who was there for the pick-up. And I did the drop-off. The driver was a woman and was very friendly and explained a few things when we took it right to the very end of the drop-off. All I really had to do was drive the car into the driveway.
Reviewed April 3, 2025
Sherpa is a reputable company. They picked up when they said they were gonna pick it up, and they delivered when they said they were going to deliver it, so that was good. From the very start, I already had good vibes with customer support, and the driver was very nice.
Reviewed April 3, 2025
Sherpa had high ratings, so I went with them. Their quote seemed pretty average. My niece contacted them to set up the transport, and I received the car. The driver who delivered was good, and the car looked exactly like we left it.
Reviewed March 31, 2025
Outstanding. Delivery was as promised. Pickup was timely. Seamless. Very professional. Driver was friendly and courteous. Transport was very good. Will use again. Everything was as expected. Quality in every respect. Safety first. Timely pickup and delivery. Good value. Met expectations in every way. Easy to work with and schedule. Worked with in making schedule change.
Richard, thank you for your fantastic review! We're thrilled to hear you had such a seamless experience with our service. Our team takes pride in professionalism and safety, so it’s great to know we met your expectations. Looking forward to serving you again soon!
Reviewed March 30, 2025
Sales was helpful and responsive. A minor communication error between sales and scheduling caused a little confusion, but was quickly resolved. Same driver did pickup and delivery for the 850 mile move. Mario was professional and respectful for both. He was very attentive and cautious in loading, securing and unloading my vehicle. Price was appropriate and exactly as quoted initially, move was in 5 day window selected and vehicle arrive with no damage at all. Would definitely recommend and use again. This was my first auto transport experience.
Reviewed March 29, 2025
I must say that so was worried at first about using Sherpa Auto Transport but after that fact that my car was transported safely and quickly!!! The price was unbelievable lower than other companies! Anytime I needed to speak to someone they were there to answer all of my concerns! I will tell everyone that Sherpa Auto Transport is the way to go. The quote that they give you is it! No changing prices!
Reviewed March 25, 2025
My experience with Sherpa was very good. I was going through a busy time and trying to coordinate everything with my daughter and my ex‑husband. There was a lot going on, but they were very patient. If I asked them to call me back in half an hour, the representative would call back.
He never pressured me, but he always returned my calls. He was courteous and understanding of everything I had going on. I thought the quote was a little high, but everything worked out perfectly. I guess you get what you pay for.
Thank you for choosing Sherpa Auto Transport and for such a thoughtful review! We're genuinely delighted to learn that during a hectic time, our customer service exceeded your expectations. It's wonderful to hear that our representative was patient and accommodating to your schedule. While we understand the quote may not have been the lowest, we appreciate you recognizing the value and quality of our service. It's our mission to ensure every client's experience is smooth and stress-free, so it's rewarding to know we met your expectations. We look forward to assisting you again in the future!
Reviewed March 23, 2025
Sherpa arranged transport of our truck from Amarillo, Texas to Cave Creek, Az. Sherpa picked up the truck on the requested day and delivered 2 days early! Definitely recommend and will be the first transport carrier I will call if needed. Driver was very professional. It could not have been any easier.
Reviewed March 18, 2025
We had a great experience. Our Sherpa rep made us feel comfortable with the level of expertise and making us feel like a valued customer. We were impressed with Sherpa’s reviews and A+ BBB rating and they validated that rating during our personal experience. We called on a Tuesday and by Wednesday our car was on the truck (we beat the end of season Florida rush home!). Our driver, Robert A, was fantastic and did everything he said he’d do. A seamless A+ operation from start to finish. Will definitely use them again.
Barry, thank you for the fantastic review! We're thrilled to hear that your experience with Sherpa was seamless and that the driver provided top-notch service. Your satisfaction means the world to us, and we’re glad we could help you beat the rush. Looking forward to serving you again in the future!
Reviewed March 13, 2025
Agent I spoke with on the phone initially was upfront and transparent about the whole process and the exact cost. The car was picked up as scheduled and without incident. The driver was helpful and very professional. The car was delivered ahead of schedule and also without incident. I would happily recommend Sherpa to friends and family. I think the price was very reasonable, perhaps not the cheapest, but if I paid a little more it was worth it for the peace of mind and superb service from start to finish.
Reviewed March 12, 2025
This was the second time using Sherpa Auto Transport and both times have been effortless and truly great. Both shipments were cross country. Arrangements were very easy to book, there was excellent follow up and communication. Pick up and delivery were smooth and as scheduled. I would definitely recommend Sherpa!
Reviewed March 7, 2025
My husband chose Sherpa and he did most of the scheduling online. The only part that I did deal with personally was when they called to tell me that they would be picking it up, and then when they let us know that it was gonna be delivered.
Pickup and delivery went very well. The guy who picked it up and delivered it was wonderful. He was very friendly. He was very professional, very quick, very kind. But we were given zero notice that it was getting picked up or delivered. We were told less than an hour that they would be there both times. In both cases, it was okay and we were able to make it work. But had it been slightly different, it could have been not okay.
Reviewed March 7, 2025
I had my son’s car transported since he went off to the Air Force. His car was in Colorado, and he was at tech school in Mississippi. I signed up online about six weeks before I needed the service, and a bunch of people contacted me. I was overwhelmed. After I did some research online, Sherpa seemed to be the most reputable because they had good reviews. They were not the cheapest, but I felt it was more important to get the car efficiently and in good order. When I called them, they seemed very professional and explained everything very clearly and kept me informed along the way.
The other people that contacted me were not clear about who was the agent and who was going to transport. Sherpa was clear that they were the agent and explained how they would go out for a bid, when I would hear back, and how long it would take. They were correct about all of that. I made a call on a weekend, and within that week, it was collected. Within seven or eight days, it was delivered. That was painless. They provided good service and were very efficient. My experience was incredibly positive.
Thanks for choosing Sherpa Auto Transport, Stacey! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 7, 2025
I tried a transport company before and they were horrible. They tried to raise the price on me the last time and they didn’t do good. Because of that, I got the 10 best moving companies. Sherpa was number one, so I went with them. I had an excellent experience with them.
The driver was excellent and went way beyond. I have never met such an accommodating and careful young man. When he picked up my 1991 Ford Mustang, it was snowing and it was so bad. He was right out in the snow doing everything he could to get my car. It was a non-running car, so it was very hard. I told him it’s my baby and he better not let anything happen to it. I know he did the same when he dropped it off in Florida, because my son was down there with him and he said the very same thing. He was just wonderful.
Janice, thank you for sharing your fantastic experience! We're thrilled to hear that our driver made a positive impression while handling your 1991 Ford Mustang. It’s great to know that despite the challenges, we could provide a stress-free and pleasant transport experience. Your recommendation means a lot to us, and we’re grateful for the trust you placed in Sherpa. We look forward to assisting you again in the future!
Reviewed March 7, 2025
The driver was professional, friendly, and did his job well. The price was very competitive, and that’s why I ultimately went with Sherpa. Setting up the two‑car shipment was more difficult than it should’ve been. There wasn’t a way to do it online, so I had to call in to get it set up.
Reviewed March 6, 2025
Working with Sherpa was a very positive experience. I had used them before, so I reached out to them once again. It went smoothly setting up the transport. When I contacted them, they reminded me how they work and how much in advance I need to let them before I needed to have the move done. It all went well and as expected.
The quote they provided was exactly what I paid and I was also allowed to pay using a credit card, which was not allowed in the past. I appreciated the fact that I could pay for it all on a credit card and there was no misunderstanding about anything. The driver was also great. He picked up the vehicle without a hitch and there were no problems at all. He was very nice. I would tell people that need this kind of service to go to Sherpa. It's worth it.
Thanks for choosing Sherpa Auto Transport, Linda! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 6, 2025
I did a Google search for transport companies and Sherpa had a lot of good reviews, so I tried them out. The representative sent me a confirmation and explained that they don't have a transport carrier at that moment, but they would work on one. They set up a timeframe where they could pick up the car and I only got a driver on the final day or two before the timeframe ended. But they were always quick to answer the phone and answer my questions and they provided me email updates along the way. Once the carrier was found, there was a set of instructions what to do from there and what the transport company was going require prior to the car going onto the carrier. It was all laid out nice and easy and it was simple.
The driver was great. He was super nice and professional. He was very thorough with the pictures, took a lot of notes, and noted every little ding or imperfection in my car. He called me a couple times on his way to my car to make sure that I knew that he was still on schedule and we were still going to meet at the spot that we agreed to. He also called my mother-in-law at the drop-off when he was 20 to 40 minutes out and gave her the heads-up that he'd be there. I would recommend people to get a quote and work with Sherpa.
Reviewed March 5, 2025
The customer service representative from Sherpa had lots of information and didn’t pressure us into making a decision. He was terrific and answered all our questions. I had to ship a VW Tiguan, and the quote they provided was reasonable. The delivery worked out just perfectly. The driver showed up on time when he said he was going to be there, and the car was in great shape.
Robert, thank you for your fantastic review! We're thrilled to hear that your experience with Sherpa Auto Transport was exemplary. It's great to know our customer service and pricing met your expectations. We strive to provide a seamless process, and your feedback reinforces our commitment to quality. Thank you for recommending us, and we look forward to assisting you again in the future!
Reviewed March 5, 2025
I was relocating from Vegas to Florida. Sherpa took a week to get back to me, but they got it handled so I appreciate it. The transport took three days. The communication once they got the car was amazing, and the quoted price did not change at all, so I was happy with everything.
Reviewed March 5, 2025
We were transferring a car from a dealership to our own, moving it from Wisconsin to California. I researched three companies and decided to go with Sherpa because they had better communication and reasonable pricing. I don’t remember the exact dates they promised, but it was delivered within the timeline and actually earlier than expected.
They were able to drop it off just a couple of houses up from ours. We live in a cul‑de‑sac, so there was plenty of room to unload, and they delivered it right to our driveway with no issues.
The vehicle was a little dirty, which was expected after traveling that far, but there were no other problems. The driver was positive and did a good job. He took photos after delivery, and even though his English wasn’t very good, we were able to communicate, sign everything, and hand over the keys without any problems.
Thanks for choosing Sherpa Auto Transport, Derrick! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 5, 2025
Sherpa was good and answered all my questions. Everything went fine. The original pickup and drop‑off were from New Jersey to Texas, and they gave a window of about six to ten days. They picked it up on the first day and delivered it two days later, so they were fast.
I had someone available for the pickup, and I was already in Texas by the time of the drop‑off, so I was available then. As far as I know, there were no issues with the pickup. Overall, it was a good experience. I looked at other transport companies, and Sherpa was the most affordable.
Reviewed March 5, 2025
It took one week for Sherpa to transport my car from Arizona to New Jersey. Their representative was good, and the courier driver was fine.
Thanks for choosing Sherpa Auto Transport, B! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed March 2, 2025
My two vehicles that I shipped with Sherpa arrived perfectly, and I had no issues at all. I went with them because they had better reviews. We had good communication along the way. I could always reach them if I had a question. The experience was super easy.
Reviewed March 2, 2025
My daughter's car needed to be transported from Denver to Detroit. I looked at three companies and chose Sherpa Auto Transport because the price was very competitive. The pick-up and delivery process was outstanding.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together for your transport.
Reviewed March 1, 2025
I decided to go with Sherpa because of various reviews. I shipped my Volvo S60 to California. Very good pickup. Guy knew what he was doing. Met me right on time. It was terrific. Very clean transport vehicle. Very fair. Superb job.
Reviewed March 1, 2025
Sherpa did a great job, and I was very appreciative of the service. It was a smooth transport. They communicated well, gave me a heads-up when they were gonna be there, and the vehicle arrived in the same condition as it left. The price was more reasonable than all the other companies I looked into and I was more than happy to pay it.
Reviewed March 1, 2025
I used Sherpa to transport a car from New Hampshire. Now, I'm going to use them again to bring the car back. They did well. The driver was a great guy. He was very accommodating to where he was gonna meet us. He had stopped overnight right off of the highway and then he came quite a bit in to meet us at a reasonable meeting point. The condition of the vehcile was also fine. It was just the way we gave it to him.
Reviewed March 1, 2025
The Sherpa drivers did a great job. There are a lot cheaper out there, but the price was okay because everything went smoothly and the vehicle arrived in very good condition.
Thanks for choosing Sherpa Auto Transport, Barbara! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Feb. 26, 2025
Sherpa did the job and they did it right. I didn't have any problem with them. That's why I repeatedly used them. They were right on time for pickup and delivery. There were no hiccups. Everything was good.
Reviewed Feb. 26, 2025
I used Sherpa Auto Transport for my son, who's studying out of state in college. The service came highly recommended by someone who had used it before. I was impressed with the pick-up process from Collegeville, Pennsylvania. The truck was smaller, holding about five vehicles, and the driver was able to park just a couple of hundred yards from our home. The rep was great, with excellent communication throughout.
The quote matched the final price accurately, and overall, I'd rate the experience highly. There was a slight two-day delay due to a vehicle issue, but this was communicated very well by the organizer. I'd definitely recommend Sherpa.
Jacob, thank you for sharing your experience! We’re thrilled to hear that our team provided excellent communication and that the pick-up process met your expectations. Your feedback on the timely updates, even with the slight delay, means a lot to us. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Feb. 25, 2025
Sherpa Auto Transport communicated better than all the other ones that we went through. It was very professional, nice, very friendly. Also, Sherpa had a very nice quote. The driver sent us updates.
Reviewed Feb. 22, 2025
I couldn't be any more pleased with my service from Sherpa. When I called to book, I spoke with Josh. He was great and helped me book with confidence. My two vehicles were picked up within my pickup window by a phenomenal transport company. The man that hauled our cars was extremely professional and delivered our cars in original condition. To top it all off, Sherpa reimbursed our car washes. A true 10/10 experience. I'd highly recommend Sherpa for your car transportation needs.
Reviewed Feb. 22, 2025
Overall Sherpa's performance was excellent. They were easy to contact to resolve any problems, and keep me updated on progress. I was particularly impressed by their choice of the transport company...Optimum Transport LLC.. Knowing now how the system works, they chose a great carrier. The driver, Dennis, was very friendly and efficient with the pickup and delivery.
Thank you for your fantastic feedback, John! We're thrilled to hear that you had such a positive experience with Sherpa and Optimum Transport LLC. It's great to know that our communication and choice of carrier made a difference for you. We'll be sure to pass along your compliments to Dennis and the team!
Reviewed Feb. 15, 2025
I had a great experience with Sherpa. This was my first time shipping my car. Sherpa made it simple and easy. They were also flexible when I requested to change my car pick up date the day of the first scheduled pick up. I highly recommend them!
Reviewed Feb. 14, 2025
We thankfully found Sherpa after having tried another logistic carrier that couldn't give us a set date, but a sliding date of a week, and we'd be informed a week prior. We never heard from them, and I called Sherpa. The person on the phone was understanding of my concerns and gave me a guaranteed quote of 3 days, it cost me more than I had first thought, but in the end found that it was well worth it. The vehicle was picked up on the first day we asked and was delivered from SF CA to Orlando FL in 5 days, with no damages. We were kept informed of the delivery date the entire time, no ghosting and they kept to their word. Highly recommend.
Thanks for choosing Sherpa Auto Transport, Elizabeth! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Feb. 13, 2025
I recently had a fantastic experience with Sherpa Auto Transport. When it was time for me to move, I started searching online for highly rated vehicle shipping companies and Sherpa came up as a top choice based on my own research.
To start off, the quote I received was significantly more reasonable than I expected. It was a great deal. Plus, they had this policy where if the actual cost exceeded the quote, they would cover the difference up to $300 or $400, which provided peace of mind, although it wasn't necessary in my case.
I'm in the military and needed my car transported to a new duty station with a specific timeline. The coordination was flawless, and the car arrived on time without any issues. The transport service was efficient, and the driver showed great professionalism. He even went through a vehicle inspection with me, noting the car's condition at pickup and delivery. The car arrived in perfect condition, with no scratches or dents.
Overall, I have to say the experience was seamless, and the entire process was smooth from start to finish. There was absolutely nothing I would change about the service; it exceeded my expectations. I would definitely rate Sherpa Auto Transport 5 stars and highly recommend them to anyone needing vehicle transport services.
Reviewed Feb. 13, 2025
I chose Sherpa Auto Transport after comparing it with a couple of other companies. Some competitors came off as too focused on downplaying their competition, which didn't sit well with me. The representative from Sherpa was straightforward and offered a comprehensive, all-inclusive price, which I liked. It was not the lowest price, but it avoided unexpected add-ons later.
The pick-up and delivery experience was outstanding. The transport professional was friendly and ensured everything was secure, even in challenging snowy conditions. I was impressed by his attention to detail and felt confident my vehicle was in good hands. Overall, I would give Sherpa 5 stars for their service and the quality of the transport professional they selected. They provided great value and customer service, making the whole experience smooth and reliable. I would recommend Sherpa to anyone considering vehicle transport services.
James, thank you for your fantastic review! We’re thrilled to hear that our straightforward pricing and exceptional service made a positive impact on your experience. Our team takes pride in ensuring that every vehicle is handled with care, especially in challenging conditions. Your recommendation means a lot to us, and we’re glad you felt confident in choosing Sherpa Auto Transport. We look forward to assisting you again in the future!
Reviewed Feb. 13, 2025
I recently chose Sherpa Auto Transport due to their price guarantee, after considering four or five other companies. Setting up the transport was very straightforward; it was a simple and easy process. The car was picked up in Michigan and delivered to Arizona. Initially, I was told the delivery would be between the 13th and the 16th. However, I experienced some challenges with the driver. He initially wanted to deliver the car on the 12th, a Sunday, but I didn't have the certified check ready. He promised to call me Monday morning but didn't, leading to a series of delays and miscommunications.
I called him on Tuesday afternoon and he said he could deliver the truck Tuesday night between 7:00 and 8:00. The time came and went and I texted him. He said he was doing another pick-up and he would text me in 30 minutes. 9 o'clock came and went. So, at 9:30, I texted him. He said he would text me the next morning, which would have been Wednesday. I didn't hear in the morning so I texted him and he said, for sure, the car would be delivered that Wednesday night. He texted me back 30 minutes later and informed me at short notice that if I could meet him in Tucson, about 15 miles away, he could hand over the car.
Despite these hiccups, I did receive my car, and everything was in order. While the situation was stressful, and I felt the driver could have better communicated the delivery time, I want to emphasize that this was not directly Sherpa's fault. I have nothing but positive things to say about Sherpa's service, and I have already recommended them to friends.
The quote I received was accurate to the final price, with no surprises. Overall, despite the driver issues, I had a good experience with Sherpa and would use them again.
Reviewed Feb. 13, 2025
I used Sherpa Auto Transport after doing some online research. They appeared frequently in searches, and their salesperson was particularly responsive and helpful, which influenced my decision to go with them. Although Sherpa's quote was higher than another I received, the other company didn't respond when I tried to finalize my booking. Sherpa explained their price lock promise to me, though I would have assumed that the price would remain consistent without variability. The pickup and delivery with Sherpa were mostly smooth. However, we received less notice than expected, with the pickup driver calling just 20 minutes before arrival instead of the anticipated 24-hour notice.
Overall, the experience was good. Sherpa accommodated my tight scheduling window successfully. I transported a vehicle over a 400-mile distance, usually a 7-hour drive. For their service, I'd rate Sherpa 5 stars for their customer service, particularly the excellent help I received from their representative. However, I would rate the pricing aspect at a 4.
Thank you, A, for your thoughtful review! We're thrilled to hear you had a positive experience with our customer service and that we could accommodate your scheduling needs. We appreciate your feedback on the notice time and pricing, as it helps us improve. Your satisfaction is important to us, and we’re glad you chose Sherpa Auto Transport for your vehicle transport. We look forward to assisting you again in the future!
Reviewed Feb. 13, 2025
I chose Sherpa Auto Transport primarily due to the good reviews and professional impression from the representative we spoke with. The deal seemed reasonable and their price lock promise appealed to us. The entire transport process went smoothly. Though we weren't present during the pickup, everything was handled expertly. The delivery was slightly tricky due to location constraints, but it was resolved quickly and efficiently.
If asked by friends or family, I would recommend Sherpa, advising them to ensure the pricing remains competitive. Overall, I'd rate our experience a five, particularly acknowledging the helpfulness and professionalism of the Sherpa team. Although I can't specifically comment on customer service as I wasn't directly involved in all communication, everything seemed to go well. Regarding the pricing, I believe it was reasonable, meriting at least a 4. The slight deduction is just to leave some room for comparison against any potential future experiences.
In summary, Sherpa Auto Transport provided a reliable and professional service that met our expectations.
Reviewed Feb. 13, 2025
I recently used Sherpa for a transport service from Arizona. Although they outsourced the job to Old School Transport, everything went smoothly. They offered the lowest price among the major companies I found online. They were punctual, picking up and delivering on time. My son had to coordinate the delivery at a nearby Lowe’s parking lot due to our narrow street, but it was hassle-free. The quote I received was accurate, with no hidden charges. I would rate my experience with Sherpa very positively. I would recommend trusting them to pick up and deliver on time at the agreed price. They did exactly what they promised without any issues.
Thanks for sharing your experience, Brian! We’re thrilled to hear that our team made your vehicle transport easy and efficient. It’s great to know that both the pickup and drop-off went smoothly. Your positive feedback truly motivates us to keep delivering excellent service. We appreciate you choosing Sherpa Auto Transport!
Reviewed Feb. 13, 2025
I recently needed a transport service to move my daughter's car to the West Coast, and having used Sherpa Auto Transport twice in the past, I decided to go with them again. The transport was from New Jersey to California, and the process took about two weeks. The pickup was straightforward; they came to the house and inspected the car. I found their price lock promise and the quoted price to be satisfactory. I would definitely recommend Sherpa for their services.
Jonathan, thank you for your fantastic review! We're thrilled to hear that you chose Sherpa Auto Transport again for your daughter's car move. It's great to know our price lock promise and straightforward process met your expectations. Your recommendation means a lot to us, and we're here to provide excellent service anytime you need it in the future!
Reviewed Feb. 12, 2025
I recently used Sherpa Auto Transport again, choosing them over other companies because of my positive past experiences. The customer service was excellent; the representatives were knowledgeable and provided correct advice, and the pricing was right for my needs. Although the price lock promise and quote weren't deciding factors for me, the overall process, including pickup and delivery, went smoothly. I would definitely rate them highly, and I recommend their services to others.
Reviewed Feb. 10, 2025
Sherpa made all the arrangements to have the vehicle picked up and it had it delivered in a very timely manner. The vehicle arrive on the scheduled day and the driver was very courteous and handled the drop off expeditiously. I would highly recommend Sherpa Auto Transport to anyone in need of having a vehicle transported.
Thank you, Marlene! We're thrilled to hear about your positive experience with Sherpa Auto Transport. Timeliness and courteous service are our top priorities, and it's fantastic to know our team met your expectations. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!
Reviewed Feb. 7, 2025
I was confident in the reliability of Sherpa's service from the first minute we spoke. I'm very happy to have chosen Sherpa as my carrier.
Reviewed Feb. 6, 2025
The entire process from quoting to delivery was a smooth and easy experience. The salesman took as much time with me as I needed to answer questions and gain my trust. The scheduling crew was just as pleasant and informative. I reached out after my car was posted and I had return calls or text replies within 15 minutes. The carrier that transported my car was as friendly as they get. Thank you all for guidance and getting my car delivered safely.
Reviewed Feb. 5, 2025
Using Sherpa Auto Transport was the easiest part of my move from Maryland to Upstate NY. Chris was fantastic explaining the booking process and setting everything up. David & Beka with Chela Auto Logistics took it from there, got the car loaded and delivered as scheduled. Amazing customer service, thank you!
Reviewed Jan. 31, 2025
I used Sherpa Auto Transport to ship my car, and I had an excellent experience. Initially, I received a call from their representative regarding the pricing and he honored the quote he provided, even when I reached out later to confirm. I chose Sherpa after researching different companies; despite some being cheaper, Sherpa's good rating on the Better Business Bureau convinced me.
The customer service was outstanding. The staff was very friendly and maintained communication throughout the process. The driver who picked up my car was particularly commendable. He went above and beyond, dealing with terrible weather to retrieve my vehicle from a distance and ensuring it was safely transported. Even while I was out of town, he kept me updated, which was reassuring.
The car arrived in perfect condition, and I felt the service justified the higher cost compared to other options. I would rate Sherpa Auto Transport a 5 for their service quality, customer service, and ease of use of their website. It's a relief to know my vehicle was in good hands, and I would definitely recommend them to others.
Thanks for choosing Sherpa Auto Transport, Bonnie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 30, 2025
My experience with Sherpa Auto Transport was generally positive. I used their service to move my vehicle about 1,200 miles. While the process was mostly smooth, there were a couple of communication hiccups. Sherpa promised to notify me 12 to 24 hours before the driver's arrival, but they failed to do so. The driver called me directly when he was already at my house. Although this was unexpected, the driver was incredibly patient and allowed me some time to finish loading my car.
A similar situation occurred upon the vehicle's arrival. Sherpa was supposed to inform my son about the delivery, but they didn't. Despite these communication issues, the driver handled everything efficiently and was accommodating. The vehicle was transported in about a day and a half.
Overall, I would recommend Sherpa Auto Transport for their service, although their communication could use some improvement.
Reviewed Jan. 30, 2025
I used Sherpa Auto Transport to ship a classic car I purchased, which required an enclosed trailer for safe transport over a distance of 250 to 300 miles. Before choosing Sherpa, I considered 3 to 4 other transport companies, but I went with Sherpa because of their promptness.
The team at Sherpa was quick to answer all my questions and set up the appointment efficiently. The quote they provided was reasonable, and I was pleased that the final cost matched the initial quote.
For the transport, I drove up from Houston to Will's Point, Texas, to meet their driver. We met there midday, then I came on back to Houston and the driver followed and delivered my car to the specified location in the south part of Houston by 6:30 in the evening.
Overall, I found the price fair for the quality of service provided by Sherpa. I am very satisfied with my experience and would definitely recommend them.
Thanks for choosing Sherpa Auto Transport, Bonnie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 28, 2025
I used Sherpa Auto Transport to move my vehicle from North Carolina to Arizona. I initially found them online, and setting up the transport was quite straightforward. Their customer service was good, and the entire transport was for relocation purposes. The pickup and delivery went smoothly, and it took about five days to complete the move.
One aspect that stood out was the communication with the driver. Initially, I couldn't reach the driver directly, but after contacting the company, the driver communicated with me when nearing the destination. Overall, the communication was effective, and I'm satisfied with the service Sherpa provided.
Thanks for choosing Sherpa Auto Transport, Julius! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 28, 2025
I relocated across the country and chose Sherpa for my car transport service. My decision was largely influenced by a Google search, and I was contacted by numerous companies; however, Sherpa's guarantee of a fixed cost was a big selling point.
The experience with Sherpa was almost flawless. Setting up the transport was straightforward, and they quickly secured my business. The only issue was the short notice given for the vehicle pickup, with a call coming just 20 minutes before the driver's arrival. Despite this, the driver arrived within half an hour and was very thorough and friendly. He took over 70 pictures of my car to document any potential damage, ensuring everything was verified upon arrival.
The car was transported from California to Illinois in just a few days. Sherpa provided a tracking number, so I didn't need ongoing interaction with the driver throughout the transport. The quote I received was 100% accurate, matching the final bill exactly. Everything about Sherpa felt too good to be true initially, but they proved to be entirely legitimate. If I ever needed to move across the country again, I would definitely choose Sherpa.
Reviewed Jan. 28, 2025
I chose Sherpa Auto Transport after considering four different transport companies. The main deciding factors for me were their cost and their excellent customer service. They provided accurate and timely information about the entire process. My vehicle was transported from Michigan to California, quite a long distance, and the drivers involved were very competent and friendly. When the car arrived, it was in great condition, albeit a bit dirty.
Sherpa impressed me with their proactive communication. They kept me informed about what to expect, and when they said the driver would call, the driver indeed called. They even delivered the car earlier than expected, which was outstanding.
Overall, I am extremely satisfied with the service from Sherpa Auto Transport and would rate it a five out of five. From the sales and marketing process to customer service and the final price, everything was perfect. My only hope is that Sherpa continues to provide this exceptional level of service without losing quality as they grow.
Ramin, thank you for your detailed and positive review! We’re thrilled to hear that our team provided you with excellent service throughout the transport process. Your satisfaction is our top priority, and it’s great to know that our proactive communication and timely delivery made a difference for you. We appreciate your trust in us and will strive to maintain our high standards. Safe travels with your vehicle!
Reviewed Jan. 28, 2025
I needed a car transport service and was recommended Sherpa Auto Transport by a friend who had used them before. I had no prior experience shipping a car, so I valued the reference. The process of setting up the transport went smoothly as they explained everything clearly. I had a window for my car's pickup in Minneapolis, later receiving an email narrowing it down, along with the driver's contact info. I met the driver outside my home, and he efficiently loaded the car after some adjustments.
The pickup was straightforward despite the large truck, as I reside in a townhouse community, and the transaction took place on the main street. The driver was friendly, experienced, and communicated effectively with the person in Florida who was to receive the car.
The provided quote matched the final price, which was impressive. Although the car arrived in its original condition, it was quite dirty due to salt spray exposure, which was understandable.
Reviewed Jan. 28, 2025
I recently used Sherpa Auto Transport to ship my Audi from Connecticut to California, a truly cross-country journey. I initially learned about Sherpa through Wirecutter and The New York Times. Setting up the transport details was a seamless experience; their representatives were excellent in communication, making the arrangement process smooth.
The driver who handled the pickup and delivery of my vehicle did an exceptional job, showing professionalism at every step. Though I was present only for the pickup, my daughter received the car at its destination without any hitch. She didn't have any questions or issues to report.
I was quite impressed with the service quality in relation to the cost. Sherpa provided an excellent balance of cost and service, standing out from the generally negative feedback I had heard about other auto transporters. This was my first time shipping a vehicle, and any questions I had were promptly addressed by Sherpa's responsive team.
Overall, I had a fantastic experience with Sherpa Auto Transport and wouldn't hesitate to recommend them to others looking for reliable vehicle transportation services.
Lawrence, thank you for sharing your fantastic experience with Sherpa Auto Transport! We’re thrilled to hear that our team's communication and professionalism made your car shipping journey smooth. It’s great to know that both you and your daughter felt supported throughout the process. Your recommendation means a lot to us, and we’re proud to provide quality service at a fair price. We look forward to working with you again in the future!
Reviewed Jan. 28, 2025
I've been using Sherpa Auto Transport for about five years, initially choosing them due to positive reviews I found during my internet research. Setting up the transport each year has been very easy. The customer service stands out, as the representatives are always very nice and clearly explain the process. My vehicles get transported coast to coast, from the east coast to the west coast. Communication with the drivers, who are usually from independent trucking firms, has typically been good. I really love the service of Sherpa. I use them again and again every year. It's always been a good experience.
Reviewed Jan. 28, 2025
I recently used Sherpa Auto Transport for a coast-to-coast car transport, and the experience was great. I found their service to be very competitive in terms of pricing. The entire process, from pickup to delivery, went smoothly and efficiently. Sherpa communicated well with me throughout. I would definitely recommend them to others, as they provided great service and value.
Roy, thank you for your fantastic review! We're thrilled to hear that your coast-to-coast transport experience was smooth and efficient. Our team works hard to provide competitive pricing and excellent communication, so it's rewarding to know we met your expectations. Your recommendation means a lot to us!
Reviewed Jan. 28, 2025
I used Sherpa Auto Transport based on a friend's recommendation, and I was thoroughly impressed with my experience. Although I wasn't present during the pickup, the delivery was seamless. I arrived just as the driver was unloading my car, and everything went smoothly. The vehicle arrived ahead of schedule and in perfect condition, just as it had been when it was picked up. Communication was excellent throughout the process. The driver was reachable and kept me informed, which was reassuring. I highly recommend their services for anyone in need of reliable auto transport.
Reviewed Jan. 24, 2025
Seamless experience. On time pickup and delivery. Friendly driver. Good value. Quality service. Kept us informed at all times. Will likely use again soon. Car was well cared for. Equipment was in great shape. Seamless delivery. Quality transport company. Driver communication was excellent. On time delivery. Good customer leading up to pickup. No other comments.
Thanks for choosing Sherpa Auto Transport, Richard! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Jan. 23, 2025
Brady was the driver picking up our car. He was on time, professional, efficient, careful, skillfully loaded the car and delivered it as promised. Highly recommend. Car arrived on time to California. Car arrived on time as stated. Would use again.
Reviewed Jan. 18, 2025
I have used Sherpa three times now and have recommended them to several friends. The quoted price is competitive and does not change, the carriers have proven to be excellent, even when severe weather proved a challenge, and communication is equally good. Sherpa will be used when my car is returned home.
Thank you, Mary! We're thrilled to hear you've had such positive experiences with Sherpa. Your recommendations mean a lot to us, and we’re glad our competitive pricing, reliable carriers, and effective communication have made a difference for you. We look forward to assisting you again when your car returns home!
Reviewed Jan. 16, 2025
We were very happy with our shipper from Sherpa who moved my Porsche Boxter from Pinehurst to Austin. We had a terrible experience with a different firm shipping the car north in the spring and were dreading the return trip. We were happily surprised. Driver was professional, courteous and arrived exactly within the delivery window provided.
Reviewed Jan. 9, 2025
I needed to ship a car to New Mexico and, after doing some research and looking at various ads, I chose Sherpa because they had good reports—and I liked the name. Setting up the transport was a good experience, although the person I spoke with seemed a bit rushed. However, he was thorough, and I felt comfortable with the process.
The pickup point was in Fort Myers, Florida, and the drop-off was in Santa Fe, New Mexico. The appointment was set up several weeks in advance to allow my wife to be there to receive the car. I arranged for the pickup in Fort Myers at my warehouse because I live on Santa Bell and didn't want the complication of bringing the truck there. I explained this to the driver, who was very friendly and followed my suggestion to park on the street instead of turning into the warehouse.
The driver was excellent, and he meticulously went over the vehicle, asked questions, and took pictures. I couldn’t have been happier with the pickup service. The vehicle was delivered right on schedule, about five days later. The driver picked it up on a Friday, drove around Florida, and then stayed in Orlando over the weekend before continuing the journey and delivering the car later that week.
The condition of the vehicle upon arrival was good, just as expected. I was especially impressed with the driver’s professionalism. I even had a GPS on the car and monitored its progress throughout the trip. At one point, when he was nearing Santa Fe, I offered him a shortcut, which surprised him. If I could ensure getting that same driver again, I would always use Sherpa.
Reviewed Jan. 9, 2025
I recently needed to transport a car to my residence from Tennessee. I chose Sherpa Auto Transport over other companies mainly because of their competitive pricing and courteous service. They provided clear information on when to expect delivery and what steps I needed to take, which made everything work out well.
This was my first experience having a car shipped to me, and I wasn't sure what to expect. However, I felt confident that I had chosen the right people to do the job. I found the quote from Sherpa to be reasonable and fitting well into my budget.
The pickup and delivery process was smooth, even though it was my first time. I appreciated dealing mainly with one person who provided accurate information and excellent customer service. I don't like speaking to too many people, so having a consistent point of contact was important to me.
Overall, I was very pleased with Sherpa Auto Transport's service. I would totally recommend them to anyone.
Reviewed Jan. 9, 2025
I reached out to another carrier before Sherpa, but they weren't very responsive and didn't follow through. When I did another search, Sherpa popped up. I gave them a call, and they were immediately responsive and followed through on any inquiry I had. From the first email, somebody followed up almost immediately. They gave me the quote that I needed and even when I didn't follow up immediately, they called me and asked if I got the quote and if I need any other information.
For the pick up of the vehicle, they were on time. They set expectations beforehand in terms of when they would arrive and the location. The driver even mentioned to me that in the area where I live, he may not be able to get his truck up there because it was a pretty large truck, and he was right. We found another place for him to pick up the car, and I appreciated that communication ahead of time. He did his due diligence beforehand to see my neighborhood and whether or not his vehicle could fit in. As for the delivery, the vehicle arrived in excellent condition. Based on my experience with other carriers I've used some before, Sherpa was good.
Thanks for choosing Sherpa Auto Transport, Troy! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care. Thanks for choosing Sherpa Auto Transport, Troy! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 30, 2024
Austin was my rep. He was good in getting back to me in a timely manner and was very professional. He wasn't pushy in any way. I'm extremely happy with him, the cost and how smoothly the entire transition/transaction went. Also, thank you for honoring your coupon without any hiccups; and quickly too. Thanks again. 🐻 (John 5:24)
We truly appreciate your kind words! It’s fantastic to hear that Austin provided such a positive experience. Our team strives for smooth transactions, and we’re glad you found everything to your liking. Thank you for the wonderful review.
Reviewed Dec. 26, 2024
I was very happy with Sherpa and the contracted driver who delivered our car from Michigan to Arizona. Everyone was professional with good communication, and the car arrived more quickly than they thought it would. The experience couldn't have been better. If I ever had to transport a car again, I would definitely use Sherpa. The driver was very friendly and helpful, and jumped the car when the battery was low in the cold Michigan weather so he could get it onto the truck. He was really helpful and friendly.
Maryanne, we're thrilled to hear about your positive experience with Sherpa! It's wonderful that our team and the carrier made the process smooth and efficient for you. Thank you for sharing your feedback, and we look forward to assisting you again in the future!
Reviewed Dec. 22, 2024
I recently had my 1999 Toyota Tacoma transported using Sherpa Auto Transport from New Braunfels, Texas to Harvest, Alabama. I was initially drawn to Sherpa because of the positive reviews and a friend's recommendation. I did get quotes from two other companies, but ultimately chose Sherpa because of my friend's great experience with them.
The customer service interaction was very positive. They provided a fair quote comparable to others I received. Although I didn't use the initial quote due to scheduling, I appreciated their flexibility in aligning with my needs. The final cost was fair, especially considering the alternative of flying and driving the vehicle myself, which would have been more costly and inconvenient.
Throughout the process, communication was excellent. Sherpa coordinated the pickup with my aunt in Texas and the driver kept me informed about the delivery schedule. I even used an AirTag to track the vehicle, which made the process stress-free. Overall, Sherpa made the experience easy, delivering as promised.
I would highly recommend Sherpa Auto Transport. My experience was positive, and I'd confidently give them a 5-star rating in customer service, product coverage, sales, pricing, and a 4-star for their online tools. If a friend asked about them, I'd certainly encourage using Sherpa for auto transport needs.
Reviewed Dec. 22, 2024
I was nervous with choosing a car transport.. I’m glad I chose Sherpa. Customer service was excellent. Answered all of my questions and reassured me. They kept me updated with estimated pick up time. The driver called me prior to reaching my house and the destination. Everything went smoothly. I would use Sherpa again if I need transport in the future.
Tang, we’re thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service and ensuring a smooth process. Thank you for choosing us, and we look forward to assisting you again in the future!
Reviewed Dec. 19, 2024
I selected Sherpa after researching reviews and was not disappointed. Consulting agents were patient and helpful. The price was very reasonable - I shipped a car 6 years ago and was surprised by how similar the price was. Communication was easy through the process, pickup and delivery schedules worked as promised and a $20 credit per car wash was easily submitted and approved. I would highly recommend Sherpa.
Ilan, we appreciate your fantastic feedback! It's great to hear that our team provided you with helpful service and seamless communication. Thank you for recommending us, and we look forward to assisting you again in the future!
Reviewed Dec. 19, 2024
I used Sherpa Auto Transport to ship a truck I purchased from Illinois to South Carolina, and they were awesome. I found Sherpa online and chose them because of their good reviews. The initial setup was straightforward; we did it online, then a representative got in touch and quoted us $925. They have a three to five-day window and despite some challenges finding the right people, Sherpa stuck to the original quote of $925. They even covered an additional $125 to make it all happen.
During the transport, I could track the vehicle's journey from Illinois to Greensboro, then Charlotte, and finally Rock Hill. The driver gave me updates an hour, thirty minutes, and ten minutes before arriving at my neighborhood. The truck was offloaded smoothly, and I was pleased with the delivery.
The cost was competitive, and I was thoroughly satisfied with the service. I would recommend Sherpa Auto Transport to anyone looking for reliable vehicle transport.
Reviewed Dec. 19, 2024
My experience with Sherpa Auto Transport was excellent. I decided to use Sherpa after a previous transport service failed me, taking a partial payment but never picking up my vehicle or returning my money. In contrast, Sherpa delivered the services I paid for. Everything was fine and I have no complaints.
I'm planning to use them again shortly as I have another transport need coming up soon. Overall, I would rate Sherpa Auto Transport 5 out of 5 for customer service, price, and the overall service experience.
Deonica, we're thrilled to hear about your fantastic experience with Sherpa Auto Transport! Your trust means a lot to us, and we're glad we could meet your transport needs. We look forward to working with you again soon!
Reviewed Dec. 19, 2024
I found Sherpa Auto Transport through the internet, and they stood out because they were rated higher than the other companies I considered. In total, I looked at about three different companies before making my choice.
My experience was really good, but then they left me hanging once I got accepted into using the company. The communication became more difficult once I committed to using their services and it was challenging to get updates through their line. Most of the time, I couldn't get through or they wouldn't answer. However, after a company picked up the bid to transport my car, communication became smooth and I could easily get through to them.
My interaction with the driver was excellent; they were great. As for the cost, I thought the service was priced reasonably. I felt it was a bit high, but then again, I think most things are quite expensive these days.
Overall, I would rate my experience with Sherpa Auto Transport as a 4 out of 5. The sales and marketing process was impressive, but the company seemed to lose its touch once it was time for follow-up. Nonetheless, the end result was satisfactory as my car was delivered smoothly, and that aspect of the service deserves praise.
Reviewed Dec. 18, 2024
We moved our car from Naperville to Marina Del Rey. Everything that was advertised was spot on. Guaranteed rate. Guaranteed pickup and delivery timeframe. Driver was very professional and polite. Neat and polite. I felt comfortable turning my car over to him. The car arrived in the same condition it started. I would use Sherpa again if needed, and I would recommend them highly to anyone.
Reviewed Dec. 17, 2024
Our vehicle was stranded for mechanical reasons. Sherpa arranged for an appropriate vehicle carrier, picked it up and delivered it as promised. The cost was exactly as quoted, and the transport provider courteous and respectful. I was particularly impressed that the delivery was made despite a small error in the address,
Thanks for choosing Sherpa Auto Transport, Kathryn! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 8, 2024
I chose Sherpa Auto Transport because they had favorable reviews on the internet. I compared quotes from different companies before deciding, and although Sherpa's price was fair, it was higher than the others. However, the quality of the service made the cost worth it.
Booking the service was a smooth process. The customer service representative treated me extremely well, making the beginning of the experience positive. When it came to the transport, the driver was very professional and efficient. I would highly recommend them.
The entire experience was as smooth as it could reasonably go, with no issues. Overall, I'd give Sherpa Auto Transport high marks for their services.
Reviewed Dec. 8, 2024
I needed a transport service for a rare sports car I purchased and decided on using Sherpa. I needed the vehicle transported from Northern California to Southern California, as it wasn't feasible for me to drive it such a long distance. In my research, I noticed that many transport service providers had inconsistent pricing, and some seemed like they might use bait and switch tactics. Looking for a reputable brand, I turned to the Better Business Bureau and found Sherpa, which had favorable reviews and competitive rates.
I wasn't present for the vehicle pick-up, but everything went smoothly with my dad handling the pick-up arrangements. The driver Sherpa appointed had a private trailer that made accessing my dad's street convenient, simplifying the process. In the past, when my dad purchased the vehicle himself, we had to meet down major intersection because the truck was so large. But with this driver that Sherpa found for me, it worked out fine. The driver was very responsive and accommodating, arranging an earliest convenient time for the collection, which went off without a hitch.
Sherpa's pricing was accurate, thanks to their price lock guarantee. This policy ensures that if they face difficulty securing a driver for the quoted price, they would contribute up to $300 to cover it. This guarantee proved to be reliable, as the quote I received upfront was exactly what I was billed.
To anyone needing a transport service, my advice is to research thoroughly. Avoid the lure of the cheapest option as you generally get what you pay for. Based on my experience, I would happily recommend using Sherpa for their reliable and seamless service.
Thanks for choosing Sherpa Auto Transport, Leo! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Dec. 8, 2024
I recently utilized Sherpa Auto Transport when we moved across the country, needing to transport my husband's classic car without driving it. After extensively researching about 4 different companies and reviewing the feedback, we chose Sherpa because of their reputation for careful handling. We had a friend who was taking care of the car that was locked up in a storage unit. He found a location that was a store that had gone out of business, so we had this huge parking lot where he took the car to and met the driver. The driver was very careful during pickup and he knew what he was doing.
The car was shipped from Georgia to Arizona, taking around four days to deliver. We found a location where the driver had plenty of room and we got there when he was just starting to unload the car. He took great care when maneuvering it on and off the carrier. We observed the unloading process and were impressed by the professionalism displayed. He was also very friendly and kind to us. Overall, I would highly recommend Sherpa Auto Transport, especially for those transporting valuable classic cars. Although the price seemed a bit high, the superb service made the additional cost worthwhile.
Reviewed Dec. 8, 2024
I used Sherpa Auto Transport after seeing their feature on a Forbes recommended list and reading positive Reddit reviews. I did my research and got quotes from about a dozen companies before choosing them. Sherpa had that small business feel, which I liked because their customer service was exceptional. I got to talk to the same person each time rather than various sales representatives. The quote was very competitive and matched some of the bigger companies, but Sherpa came well-recommended despite the others having a few less favorable reviews. The service was excellent for the price I paid.
The drivers were professional, friendly, and diligent about communication. They provided me with updates as time passed, making it very easy to stay informed about my vehicle's vehicle due date, ensuring it didn't feel chaotic. Although the transportation timing was faster than predicted, which was okay for me, some might find an earlier-than-expected delivery a bit troublesome depending on scheduling. However, fast delivery wasn't an issue overall from my viewpoint.
I rate Sherpa Auto Transport very highly, giving them a five out of five across various aspects. Though I mainly connect via phone rather than online, it didn't detract from the positive experience; in every aspect—price, customer care, and condition of arrival—they impressed. Highly recommend for their services.
Mason, thank you for your wonderful review! We're thrilled to hear that our team provided you with a seamless experience and that our service met your expectations. Your recommendation means a lot to us, and we appreciate your trust in Sherpa Auto Transport.
Reviewed Dec. 7, 2024
I recently used Sherpa Auto Transport for the second time because I had a positive experience with them a few years back. The driver seemed to have a little difficulty with English but we managed to communicate. This rapport helped since I've shipped several cars before and was already familiar with the process. They kept me informed as needed. I'm pleased with the service quality for the price we paid—considering the rising gas costs, it seemed reasonable.
The company's logistics were well-handled. I received timely notice about the pickup. The car was delivered to New York as promised without any issues. Given my background with auto transport services, I appreciated this seamless experience once again. Overall, the customer service was responsive, efficiently addressing my phone inquiries. I would definitely rate Sherpa Auto Transport highly and recommend them to others.
Cynthia, thank you for your wonderful review! We're thrilled to hear that your experience with us was seamless and that our team kept you informed throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 7, 2024
I recently used Sherpa Auto Transport and my car arrived safely. I found their customer service straightforward and accessible. The way they do things was really simple. The pricing process was diverse, with a wide range of quotes from various companies, but I ultimately chose Sherpa because they had a strong reputation and were listed as a recommended company. This reassured me, especially considering some concerns I had with other possible service providers. Regarding customer service and overall quality, I would happily rate Sherpa with five stars. I would recommend others to use them.
Ken, thank you for your wonderful review! We’re thrilled to hear your car arrived safely and that our team provided a straightforward experience. Your trust in our reputation means a lot to us. We appreciate your recommendation and look forward to working with you again!
Reviewed Dec. 7, 2024
I needed a transport service because my daughter, who is in the military, was relocating, and we needed to move her car. After considering about four different transport companies, I chose Sherpa Auto Transport because the reviews I found online were more positive compared to the others.
My interactions with Sherpa’s customer service were very positive. Their attention to detail was good, and I felt taken care of throughout the process. The quote they provided was competitive and accurate, as there was no change in the cost of service.
The pick-up and delivery went exactly as planned and as scheduled. Overall, the experience was very positive, and I would highly recommend them. In terms of star ratings, customer service receives a 4, while the sales and marketing process is a 5.
Reviewed Dec. 7, 2024
I recently used Sherpa's transport service while relocating to North Carolina. I chose Sherpa after researching top transport companies in the area. The deciding factor was a great introductory conversation with the representative who booked the service. The transport was meant to accommodate a specific timeline, which Sherpa exceeded by delivering my vehicle from Jackson, New Jersey to North Carolina overnight.
Though the pick-up couldn't occur directly at my home within a senior community, the driver met me at the road leading to the entrance, which was convenient enough. Additionally, Sherpa thrilled me by adhering precisely to their initially quoted price.
Overall, my experience with Sherpa was excellent. On a scale of 1 to 5, I would enthusiastically rate them a perfect five, and their exceptional customer service warrants a similar top rating. Even the pricing criteria suburb meets expectations, matching quotations I received from other companies. navigating online reservations was also a seamless and savvy five-star journey for me.
Reviewed Dec. 7, 2024
I used Sherpa Auto Transport for moving vehicles to different locations, and my experience with them has been fantastic. The customer service was exceptional—they responded promptly, provided seamless communication, and always ensured I had the right people assigned.
In terms of recommendation and my satisfaction, I would definitely rate them highly both in customer service and the ease of service. However, on pricing, maybe a little less because of the higher cost, but it's justified. Since I've been a repeat customer, that speaks volumes for their sales, marketing, and overall satisfaction, as I continue to choose them for my needs.
Reviewed Dec. 6, 2024
I recently needed to move a truck from Vermont to Virginia, and after reading some online reviews, I decided to use Sherpa Auto Transport. They offered both open and closed transport options, but I went with the open transport.
The person who came to pick up the truck was very helpful and punctual, delivering it the next day. Sherpa was responsible for arranging this transport, and they did a good job.
Regarding the quote and price lock promise, the quoted price was fair, and it never changed—a relief since I'd seen other companies hike the price significantly right at the end. This was another reason Sherpa stood out.
Overall, my experience with Sherpa Auto Transport was very positive. Considering the excellent customer service and timely delivery, I would indeed recommend them to anyone looking for auto transport services. The person picking up the vehicle was on time. I live in an area that's difficult to get up with his vehicle, but he got up there and did a great job.
Reviewed Dec. 6, 2024
We've done a number of auto transports and this was the most worry free and best experience we've had. Sherpa got us a driver in the time frame they promised and the driver also kept to the promised time frame, keeping us posted along the way. Car arrived in perfect shape. Would use them again.
Thanks for choosing Sherpa Auto Transport, Joseph! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 29, 2024
Driver delivered car to our driveway in the rain and dark. He communicated beautifully. Car arrived in perfect condition. Exceeded our expectations! Sherpa missed the original pickup window but made up for it on the trip and delivery. I would use them again. Sherpa’s communication was always clear and professional.
Marnie, thank you for your fantastic feedback! We're thrilled to hear that the driver provided excellent service, even in challenging conditions. It's great to know we exceeded your expectations. We look forward to serving you again in the future!
Reviewed Nov. 24, 2024
I needed to transport a car I purchased from Colorado. Sherpa Auto Transport was recommended by my uncle, and they were among a few companies I considered. In the end, their reasonable pricing and my uncle's recommendation convinced me to go with them.
I had the car picked up from Littleton, Colorado to be delivered to Knoxville, Tennessee. Originally, it was scheduled to take about four days to get into transit, and the car arrived within five to six days, which was within their window prediction. I wasn’t at either the pick-up or drop-off; the seller handled the pick-up on my behalf, and my dad checked the vehicle upon its arrival.
The vehicle was in good condition, though I noticed a couple of very small dents but I'm not sure if they happened during transit or came with the car from the previous owner. On the plus side, the quote Sherpa provided was precise, with no hidden costs popping up at the end. So overall, the accuracy in communication and finance was there, and they fulfilled their commitments in the contract word for word. The car reached its final destination-sound value. My entire experience with Sherpa Auto Transport was positive, and I would give it a 4.5 to 5 rating on a 5-star scale based on this smooth progression.
Reviewed Nov. 24, 2024
My daughter was online looking up places to ship a car. We used a service before when we shipped one out from Illinois to California. But we couldn't remember what we used. But Sherpa came up with a high rating. So we went with Sherpa. My sister passed away. It was her car and we were gonna take it back to California from Illinois.
The transport experience was very easy. We were going one day and they said, "No, that'd be fine." They picked it up on a Wednesday. The driver was really good about giving the two-hour window, and giving a location, sending one, and with an overhead view of where it was. I knew exactly where it was because I lived in that area. It was at a truck stop. We brought the car there. Within minutes, he showed up. He told me when he was about half an hour away and said to meet there. He showed up within minutes of us being there. He was a nice guy, looked everything over, and made sure the car was ready to go. Put it on and said it would be there on Sunday. But this was a Wednesday night when he picked it up, and it was already there on Friday night.
We were very pleased with the whole service. I recommended them to another lady who was moving from California to Ohio. And she got her car picked up the other day. I was with her when the Sherpa guy picked her car up. He was nice too and got the car on there and did everything. She was relieved to have that part of it done. We've been very pleased with their service.
Reviewed Nov. 23, 2024
I recently needed to transport a car to the East Bay and, after reviewing about three to five options online, I chose Sherpa Auto Transport. My main reason for choosing them was their success in handling transport without issues.
During the setup, I spoke with their representative a few times, and each call was helpful with all my questions being answered. We had a rush order, aiming for a 2 to 3-day transport window from Santa Rosa, California to Rhode Island. As I was present during the pickup, it couldn’t occur directly in our court because of the large truck. Instead, the driver professionally managed the situation from the main street, inspecting the car and marking minor scratches before securely loading it onto the truck.
The driver made a lasting impression with his professionalism. He knew his job and was very good. Sherpa's initial quote didn’t change upon final billing, aligning well with their estimates. Given our decision to expedite the trip, we faced a 20-25% increased cost but received excellent service.
I would recommend Sherpa Auto Transport to friends, noting that they delivered on every aspect they promised. The transport service was trustworthy and well-executed.
Jim, thank you for your detailed review! We're thrilled to hear that our team met your expectations and that the process went smoothly. Your recommendation means a lot to us, and we appreciate your business. Safe travels with your vehicle!
Reviewed Nov. 23, 2024
I needed to transport my car from Dayton, Ohio, to Albuquerque, New Mexico, and chose Sherpa Auto Transport based on their top rating on ConsumerAffairs. My experience with Sherpa was excellent—they were incredibly easy to work with compared to other companies and met my scheduling needs perfectly. They picked it up on Friday afternoon and delivered it on Tuesday. It was really fast.
At the drop-off, even with the large truck navigating through our gates, the delivery person was professional and managed everything seamlessly. I rate my overall experience with Sherpa as exceptional. The customer service was outstanding, and though the pricing was a bit on the high side, the quality of service was well worth it. I would highly recommend Sherpa Auto Transport for car transport needs.
James, thank you for sharing your fantastic experience! We're thrilled to hear that our team met your scheduling needs and delivered your car swiftly. Your recommendation means a lot to us, and we're glad you found our service to be top-notch. We appreciate your support!
Reviewed Nov. 21, 2024
Sherpa obtained a carrier for us and the carrier could not provide a pickup for or vehicle. The carrier lied to me about his truck problems and location. We contacted Sherpa who then provided us with a carrier who was great, picked up our vehicle and was very professional and delivered our vehicle on time and in great condition. If it wasn’t for Sherpa commitment and professionalism, we would have been doomed. I thank Sherpa for all they did in our business transaction. The carrier we finally got was super!
Reviewed Nov. 20, 2024
Sherpa made transporting my car an easy experience and their price was very competitive. Once I made the decision to use them, Sherpa representatives were easy to contact with my concerns and questions. Everyone, including the driver, was respectful and knowledgeable. I highly recommend Sherpa to anyone who needs their service.
Devona, thank you for your fantastic review! We're thrilled to hear that your experience with Sherpa was seamless and that our team provided the support you needed. Your recommendation means a lot to us!
Reviewed Nov. 13, 2024
I discovered Sherpa Auto Transport by searching for the best transport companies online, and they came up with high ratings. I decided to give them a try, and everything went well. I transported a 2016 Audi S6 from Danville, California, which was about 1,200 miles. My interactions with their customer service were very pleasant and professional. The representatives were organized, which gave me confidence that everything would go smoothly.
This wasn't my first time shipping a vehicle, and I found Sherpa's service to be as good or even better than my previous experiences. The quote provided to me seemed fair and the final price did not change from the initial quote. During the delivery, the gentleman brought the car right to my front door, and we inspected it together before completing the paperwork. It was simple. Handed over the keys and off he went.
Overall, I was very satisfied with my experience and would definitely recommend Sherpa. I rate them a five on their customer service, sales and marketing process, and the price I paid for the transport.
Reviewed Nov. 13, 2024
I recently used Sherpa Auto Transport and found them through online recommendations. My experience setting up the transport was straightforward due to the easy signup process. The vehicle was transported 700 miles, and while the driver was okay, communication was a challenge because he didn't speak much English. The quoted price matched the final cost, which I appreciated. Overall, I would rate my experience as excellent.
Thanks for choosing Sherpa Auto Transport, Eric! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 9, 2024
This company performed exactly as expected, and honored their quote to me even though they had to increase the contract amount slightly to secure a driver in the time frame. Other companies seem to give one an unrealistically low bid, get a deposit, and then come back and increase the price when they are not able to secure a driver at the unrealistic price. Glad I ignored those companies and found Sherpa! Car delivered in perfect condition.
Reviewed Nov. 6, 2024
I recently used Sherpa for vehicle transport and had an excellent experience. My daughter in the Navy needed to relocate from Coronado Island to Jacksonville, Florida, and on our way, her car broke down in New Orleans. Since we couldn't wait for repairs, we rented a car to continue, leaving her vehicle at the dealership. We chose Sherpa as my other daughter had previously used them and found their service reliable and affordable.
Setting up the transport was straightforward. I contacted Sherpa, and the representative was incredibly understanding and helpful. They coordinated directly with the dealership to pick up the car and accommodated changes in our schedule without any additional fees. They suggested taking photos of the car for our records and allowed personal items to be stored below the window level during transport.
The communication from Sherpa was outstanding—they kept us informed through texts and calls every step of the way. The vehicle arrived in pristine condition in Jacksonville, and the cost of $750 seemed reasonable given the complexity of the logistics and recent hurricane impact in the area.
I wholeheartedly rate Sherpa a five out of five and highly recommend them to friends or colleagues. Their reliability, honesty, and customer service were top-notch, and I would trust them with future transportation needs.
Dena, we’re thrilled to hear about your positive experience with Sherpa! It’s great to know our team could assist during such a challenging situation. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Reviewed Nov. 6, 2024
I needed to ship a car from Miami to LA for my daughter, and I chose Sherpa because they were listed in a top 10 consumer review. I went through the reviews and priced out several options before selecting Sherpa. My experience with the setup process was very good. The transport organizer was great to communicate with. We had the pickup scheduled two days after we booked it, and the window for delivery was originally between 2 to 5 days. When it came to pickup, I was available, and since the trucks are huge and can't get through certain residential areas, we drove from Miami Beach to the mainland to meet at a designated spot. The courier driver was great, I really loved him. The quote I received was fair, reasonable, and very accurate to the final pricing. If a friend or family member were to ask me about Sherpa, I would recommend booking with them.
Joel, thank you for your detailed review! We’re thrilled to hear about your positive experience and appreciate your trust in us for your car shipment. It’s great to know our team made the process smooth and efficient. Your recommendation means a lot to us!
Reviewed Nov. 6, 2024
I used Sherpa Auto Transport to ship my 2017 Nissan Sentra from Portland, Oregon to Vero Beach, Florida, and then back again. Overall, my experience was really positive. The customer service was good, except for one small hiccup with a representative who seemed to misunderstand my situation, but it wasn't a significant issue.
The quote Sherpa provided was competitive, which I appreciated, especially when compared to other companies that bombarded me with emails. The delivery was excellent—they arrived earlier than expected, once even beating me to a meeting point near a grocery store. On the return trip, there was a slight delay due to a truck breakdown, but Sherpa kept me informed, so it wasn't a problem.
I felt that the cost was fair given the quality of service I received. Although the price was a bit lower on the return trip, I attribute that to fluctuating gas prices. Overall, I rate Sherpa a five out of five for their service, professionalism, and communication. I was particularly impressed that I had the same reliable carrier for both trips. I highly recommend Sherpa Auto Transport for anyone needing vehicle shipping services.
Reviewed Nov. 6, 2024
I decided to go with Sherpa Auto Transport because among the three options I had, they were the closest to where my car was located. My interactions with their customer service were smooth, and they kept me informed throughout the whole way. The drivers who picked up and delivered my vehicle were very professional.
The vehicle arrived in just three days, which was faster than expected since they had initially informed me of a 5-day timeframe. I was really happy about the quick delivery. In terms of pricing, I felt it was worth it for the quality of service I received. Everything from the price to the delivery and customer interactions was satisfactory, and I am very satisfied with them.
Overall, I am very pleased with Sherpa Auto Transport. I cannot think of anything that could have been done differently. The pricing was fair, the delivery was efficient, and they stayed engaged with me throughout the process, making sure I was well-informed.
Jesus, thank you for your wonderful review! We're thrilled to hear that our team provided you with timely updates and professional service. It's great to know we exceeded your expectations with the delivery. Your feedback motivates us to keep delivering exceptional experiences. We appreciate your support!
Reviewed Nov. 6, 2024
Had an imported small vehicle picked up from a maritime port in the cost of the State of Georgia and delivered to my front door 600 miles away. From the very start to finish very easy transaction, excellent and prompt communication and competitive price. Highly recommended and definitely will use again.
Juan, we’re thrilled to hear about your positive experience! Our team strives for smooth transactions and clear communication. Thank you for your kind words and for recommending us. We look forward to assisting you again in the future!
Reviewed Nov. 6, 2024
I recently used Sherpa for transporting my car from Queens, New York, to Austin, Texas. I decided to use Sherpa because two of my friends had positive experiences with them in the past, and one even offered a referral code, although I didn't end up using it. Overall, my experience with Sherpa was very positive. Booking the transport was straightforward, but I did have some anxiety about not being able to track the car's location during the transport. Nevertheless, the car arrived quickly, and Sherpa was very supportive, even covering a car wash when my vehicle arrived dirty.
I wasn't present for the pickup, but driving a Tesla allowed me to unlock the car remotely, which made things easier. The driver who delivered the car was thoughtful and ensured I wasn't in any photos he took of the vehicle's condition. There was a minor mistake with the odometer reading, but it was negligible. The driver made the process smooth and enjoyable. The car was delivered faster than expected, taking only 2 to 3 days when it was initially estimated to take 5 to 7 days. I would readily recommend Sherpa to others in need of transport services.
Thanks for choosing Sherpa Auto Transport, Henry! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Nov. 6, 2024
I recently used Sherpa Auto Transport for my move from California to Pennsylvania. I chose them primarily because of their price lock guarantee and the ability to pay with a credit card, which was crucial since I didn't have enough cash on hand to cover the balance. Overall, everything went smoothly.
The pick-up went well, although I wish they had given me more notice; I only received an hour and a half heads-up. Despite this, I managed to get everything ready in time. The delivery process was smooth, as they coordinated effectively with my contact in Pennsylvania.
I chose an open transport option, and they do offer closed transport as well. Just this morning, I recommended Sherpa to a friend, telling them it's definitely the company to go with. I was very happy with them all around. They lived up to their reputation.
Reviewed Nov. 6, 2024
I used Sherpa Auto Transport recently, and overall, it was a positive experience. I was a bit anxious about the timing because I was moving, but they managed to deliver my vehicle within the expected timeframe. The transport was from Tucson to Lamar, Colorado and surprisingly, they managed to deliver it the next day after pick-up.
I didn't have much communication with the driver due to the hectic nature of my move, but the service was prompt, and I was satisfied with that. I would recommend Sherpa Auto Transport based on this experience.
Caryl, we’re thrilled to hear about your positive experience with Sherpa Auto Transport! Timely delivery is a priority for us, and it’s great to know we met your expectations. Thank you for recommending us, and best of luck with your new move!
Reviewed Nov. 6, 2024
My experience with Sherpa Auto Transport was wonderful. I found them through an online search, and their ratings were impressive. Scheduling the transport was straightforward. They met the three-day pickup window I provided for my move from California to Virginia. Impressively, the delivery was earlier than expected, and I had coordinated for the car to be delivered to a friend's house.
Communication with the driver, who was very nice, was excellent. He kept me updated throughout the journey. The final cost matched the initial quote, with no unexpected changes. Overall, working with Sherpa was easy, and their service was excellent considering the long cross-country trip.
Given my experience, I would rate them a five, and I highly recommend their services.
Reviewed Nov. 5, 2024
Sherpa Auto Transport was excellent in every step of the transportation of my vehicle almost from one end of the country to the other end. They stand behind everything they had said and promised. Car was deliverd very quickly too. I highly recommend this company to anyone looking to transport the vehicle.
Thank you! We're thrilled to hear about your positive experience with Sherpa Auto Transport. Your recommendation means a lot to us. We strive for excellence in every aspect, and it's rewarding to know we met your expectations. Safe travels with your vehicle!
Reviewed Nov. 2, 2024
Sherpa's customer service rep was a pleasure to work with. He was able to accommodate my unique needs and schedule the driver in the short window when I needed it. The driver was prompt and courteous and kept me posted as the car was being delivered. Great group of folks to work with!
Reviewed Oct. 27, 2024
I had my Toyota Camry transported from Georgia to Missouri with Sherpa, and the experience was pleasant. I chose Sherpa based on a referral, and compared them with two other companies before making a decision. The representative I spoke with while setting up the transport was pleasant.
The person who came to pick up the vehicle was exceptional. He went above and beyond by coordinating with me to pick up my car at 3 a.m., ensuring my daughter received it on time. He maintained excellent communication throughout the process, which was very reassuring. I was able to call him and get him every time.
I was satisfied with the pricing, even though I had no previous experience for comparison. What mattered most to me was that the vehicle was delivered in perfect condition to my daughter. The vehicle was delivered on time as promised. Everything went very well.
Reuben, we’re thrilled to hear about your positive experience with Sherpa! It’s great to know our team provided excellent service and communication throughout the transport. Your feedback motivates us to keep delivering top-notch service. Thank you for choosing us!
Reviewed Oct. 26, 2024
I discovered Sherpa Auto Transport through my son's college roommate, who had used their services. I needed to ship a car and, after looking at three companies, chose Sherpa due to the positive reviews. Although their quote was slightly higher, it was within range and matched the final price. The delivery went perfectly. I was present during the pickup, and everything went great when it was shipped to my son. I found the cost reasonable for the quality of service provided. The truck driver was outstanding, and his excellent performance is why I would use Sherpa again. Overall, I would rate my experience as very satisfactory.
Reviewed Oct. 21, 2024
We had a real bad experience PRIOR to using Sherpa. They were everything I was hoping for. Communication was excellent, driver was polite, no damage to my truck. I’d use Sherpa again!! Went from Tennessee to Maryland, met their deadline, actually they were early. And I recommend them.
John
Thanks for choosing Sherpa Auto Transport, John! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 17, 2024
I recently used Sherpa's transport service when we moved to South Carolina. We discovered Sherpa through a website that compared transport agencies and found they were rated well. We evaluated three companies and chose Sherpa due to their lower costs and good reviews.
The set-up process with Sherpa was smooth, and their representatives were responsive, answering any queries I had quickly. It was a very easy process. The reps were always quick to answer if I had any questions or if I called. So, that experience went well. However, one thing that we had a bit of trouble with was they mixed up the person who would receive the car in South Carolina and my contact information. They tried to call that person for the pickup. But it was me that they should call. So they ended up arriving, and having to wait a half an hour because they called the wrong person. My husband and I arrived at the location that we chose for pickup. The pickup transport vehicle was already there waiting for us. He asked for a Visa card and he loaded the car up after taking pictures. We both took pictures.
He didn't really speak much English. I had to, at one point, call his boss just to make sure. I was supposed to sign something. But it was easy. He took the car away.
My mother received the car in South Carolina, and it arrived in the same condition. The quote we received from Sherpa was accurate; there were no hidden fees, which was a relief. I would rate my overall experience with Sherpa as 4 out of 5. They were a reliable company to work with, and quick and affordable.
Reviewed Oct. 16, 2024
I recently used Sherpa for car transport to send a vehicle to my daughter in Colorado. We decided on Sherpa because a neighbor had a positive experience with them. I compared two other companies before making my decision. The setup process with Sherpa was straightforward. I completed everything online, and they contacted me the next day to confirm the order. The pickup was arranged for two days later. Since the transport truck couldn't access our street, I met the driver in a nearby commercial area. He was very helpful and efficient, leaving a good impression on me.
Sherpa provided a delivery estimate of 5 to 10 days, and the car was delivered in six days. My daughter, who received the car, did not report any issues other than the vehicle being dirty, given that it was transported on an open carrier. I was also happy with Sherpa's pricing. The quote given initially was the exact amount we paid. This was reassuring, especially since my daughter, a young woman, was the one to receive the car. I felt comfortable with Sherpa and I would use them again.
Thanks for choosing Sherpa Auto Transport, Katie! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 11, 2024
The Better Business Bureau and associated reviews were the hook that prompted us to select Sherpa Auto Transport. As Advertised, good communication, and a successful move. Satisfied first timers. Yes, the cost could have been a little more competitive and the driver(s) spoke little English, but they got the job done.
Reviewed Oct. 10, 2024
I can’t remember who I dealt with from Sherpa, he was fantastic getting a proposal over to me and scheduling a transport company. The transport company was Spark Prime Logistics. It seemed like they had a little confusion setting up pick up and delivery of my vehicle. It took one whole week, Thursday to Thursday to deliver my vehicle from Chicago to California. I would definitely use Sherpa again!
Thanks for choosing Sherpa Auto Transport, Donald! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 7, 2024
I had never needed to have a vehicle transported long distance until recently. Sherpa made the process very simple, they stuck to their price, and my vehicle arrived on time. I would recommend Sherpa to anyone needing a vehicle transported. Thank you, thank you, thank you.
Reviewed Oct. 5, 2024
I engaged Sherpa based on its good ratings by former customers and publications. Sherpa was excellent at communicating with me and keeping me informed about the status of my request for transport. When the first company had mechanical issues Sherpa was very fast to hire another company. It picked up my car in Farmington NM and delivered it in fine condition in two days to Ft. Worth.
Thanks for choosing Sherpa Auto Transport, Gene! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Oct. 5, 2024
They were very friendly, upfront about cost, and persistent, but not too pushy. The quote was a little bit higher than a few others, but their coverage was also better and I like that their estimate was firm. It was guaranteed at that price once they gave you the estimate. There were no additional costs. The pick-up went smoothly. For the delivery, the guy was very friendly. He wasn't able to make it all the way to the house because of the roads, but he waited for us to come to him. After we got to check the vehicle for a few minutes, he checked up to make sure that we were good even after I had signed the document he needed me to sign so he was cleared to go. My experience with Sherpa was straightforward, exactly what they said is what they did.
Reviewed Oct. 4, 2024
My son was going to college and he needed his car. We used Sherpa to move it across country from Massachusetts to Utah and they were great. Their reps answered all the questions and were very upfront. The pickup and deliver were seamless and everything went easy.
Dianna, thank you for sharing your experience! We're thrilled to hear that the process was smooth for you and your son. Our team strives to provide clear communication and reliable service, so it’s great to know we met your expectations.
Reviewed Oct. 4, 2024
I was very pleased with the service that I got. I was very pleased with the communication during the whole process. Sherpa Auto Transport gave me more than one way to communicate should I need to contact somebody. Also, I was more than pleased with the driver that Sherpa chose to transport my vehicle. He was a great individual. I got a great price.
Reviewed Oct. 4, 2024
I chose Sherpa and it was an absolutely great service. It was really easy to get a quote, just set up the car and destination. I had a wonderful conversation with the representative, and the carrier was also very polite and kind. The carrier called me and we had an agreement about the time, then we met each other at the time that we discussed. After that, my car was taken by the carrier with all the needed processes and photos. I also received a copy of the photos in my email.
After only six days, my car was moved from California and delivered to the final destination. I received the whole report from the carrier with photos about my car's condition because I wasn't the person who received the car in Florida. I asked another guy. We discussed all the details, and in the end, everything was good. My car was in absolutely good condition, and I'm happy. I was really satisfied by Sherpa.
Thank you for sharing your fantastic experience! We're thrilled to hear that our team made the process easy and that your car arrived safely and in great condition. Your feedback motivates us to continue providing excellent service. We appreciate your support!
Reviewed Oct. 3, 2024
Sherpa seemed good. They were referred to me by somebody who had used them in the past. I'm using them twice. I've got one that's in the process of going right now, and then I did one three weeks ago that's already been delivered. That one was delivered on time. There's a second one that's in the process right now. Everything's been fine.
Reviewed Oct. 3, 2024
This was the first time that I ever had a vehicle transported and everything was good with setting up the transport with Sherpa. It was personalized and the reps were professional. They made the pickup easy for me in Arizona because the person offered me the choice of dropping the vehicle off on the day that I was flying in for Omaha. So, that was convenient because the drop-off location was only 20 minutes away from Sky Harbor Airport. I felt good about it being a special option that they offered. People should go with Sherpa. I was recommended by a family member maybe about three years ago, and my experience has been fine with them, too. Considering that the price only went up 100 bucks in three years from how much my family members paid to have her vehicle transported from California to Nebraska, it's fair.
Reviewed Oct. 3, 2024
I had a child moving away for college and I had a car shipped. The quote was in line with what I was expecting and Sherpa’s customer service was great. The pickup and delivery were on time and easy.
Reviewed Oct. 3, 2024
I looked at various providers and Sherpa seems to have had good reviews from people so I went with them. Everything went well. The quote was expensive but I expected it. The customer service was excellent and their rep was very patient and explained all the steps that were gonna transpire and what to expect. The expectations were set very effectively.
They picked up the vehicle on a Monday and they delivered it the following Monday. The person who picked up the vehicle was very friendly and professional. Whenever we needed to contact him, he either picked up or immediately responded that he was not available. He called on Saturday to say he would either deliver it Sunday or Monday and he gave me an update on Sunday. The condition was a little dirty, but I expected it to pick up some dust on the road. Other than that, it was fine. There were no scratches or dents and the vehicle functioned appropriately. I would use them again if I had to.
Thank you, Steve! We’re thrilled to hear your experience was positive and that our team met your expectations. Your feedback about our customer service and communication means a lot. We look forward to assisting you again in the future!
Reviewed Oct. 3, 2024
Sherpa was the most cost-efficient and the quote was fair compared to everything else that I saw. The reps quoted me more than what I received online at first but they eventually agreed to the online price. The delivery person who picked up my vehicle was the same person who dropped it off, and he was good. He started to give me a hard time even though I followed the rules exactly that were stated online on where I could park my vehicle, but it was fine in the end. I gave them an address that I thought they would be able to pick up the vehicle. Then I had to meet them randomly somewhere else. It was a residential neighborhood. I understand the driver was in an 18-wheeler. I get that traffic happens, and life happens, but it is what it is. It’s what I expected going for a more budget option.
The timing and communication were not the best either. I was expecting the car to get picked up on a Wednesday afternoon but the driver didn’t come till Thursday evening. But the delivery itself was good. I'm in a different situation. I work from home, so getting a 30-minute heads up of the vehicle arriving didn't affect me because I knew that was probably what was gonna happen after hearing reviews and what happened to a friend. So overall, the experience was fine. The car made it here safely. Everything was working, so it was no concern. Everything was great with Sherpa and I would use them again if I moved my car.
Reviewed Oct. 3, 2024
Fantastic experience. We scheduled on a Sunday and received a call on Monday morning that our car would be picked up. After agreeing on time and arranging a suitable location, the car was picked up as planned. The car arrived at its destination across the country, as hoped, 5 days later.
Thanks for choosing Sherpa Auto Transport, Jen! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 30, 2024
RELIABLE: I checked with a lot of carriers before deciding with Sherpa. Price was what they said it would be. Other carriers were a bait and switch with price, but not Sherpa. They communicated very clearly. They came on time to pick up the car. The inspection process was quick. Drive was pleasant and informative. Car was delivered on time!
Reviewed Sept. 29, 2024
I had a very good experience with Sherpa. I was very happy with them and I would use them again. I emailed them, and then we had a call. Then I got a quote by email and it was very helpful. It was good at showing me what the price would be and it allowed me to shop around a little bit. Sherpa was very responsive. So, that was good. The pick-up and delivery were very smooth. They called a couple of times in advance and they called the day of to give us a window. They let us know about half an hour before coming that they were going to be there in half an hour. The process of the pick-up was very smooth and easy. I was very content with that. Sherpa did a good job. They were organized and on time. They were competitive in terms of price.
Thanks for choosing Sherpa Auto Transport, Mike! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 25, 2024
I had video of the pickup process from the dealer, then was here for the delivery. At every moment, driver was very careful to slowly lower the car, get it to pavement without scraping the pavement, then gave a quick rub for any dust. Driver was good in letting me know where he was and expected time of arrival. Very happy and satisfied.
Reviewed Sept. 25, 2024
I was really nervous since I was not involved in the pick-up or drop-off of the car but the company kept me well informed about each step and had the car delivered cross country in 5 days. The driver was friendly to the people who were managing this for me. I would highly recommend. Another good thing about Sherpa - I had called another company first and they were very pushy and booked the shipment without me agreeing to it. Sherpa isn't pushy but there when you need them.
Thanks for choosing Sherpa Auto Transport, Carole! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 24, 2024
I requested my quote online, the price quoted was the price I received. I provided a week window for pick up, they got it assigned within the week. Very good about communication throughout the process. Email updates & a phone call when it was assigned. The hauler contacted everyone about an hour before pick up & again before delivery. He was very polite & kind. Unloaded, took pics, did a walk through and I was on my way. Highly recommend and will use in the future.
Reviewed Sept. 17, 2024
We had to transport my son’s car from MA to CA and used Sherpa. With the chaos of moving him, Sherpa made it so simple to get his car across country. They let me know when it would arrive 24 hours in advance and showed up on time. Communication was superb and his car arrived safely to us. Would definitely use them again! Highly recommend!!
Corrine, thank you for your fantastic review! We’re thrilled to hear that our service made your son’s car transport easy and stress-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Sept. 17, 2024
I signed up online then Sherpa called me. I liked their price and response. The rep found me a driver company right away. She did everything she said and the price didn't change. People hate surprises but I didn't get any surprise. It was straightforward and they were honest about the pricing. It worked within my budget. The driver was very helpful as well. It was a big truck and they couldn't bring it into the neighborhood. He suggested for my wife to take an Uber over to a local Walmart and they offered to pay for the Uber. They were very accommodating. I was happy with Sherpa.
Reviewed Sept. 17, 2024
I had to get a car to school for my son. I used Sherpa the year before and they were fantastic. So, I decided to use them again. I went through the same process and the quote they gave me was perfect. When the time frame was getting closer and I hadn't heard from them, they got back to me right away and told me what was happening. They were totally great. Both this year and last year, the people who picked up were really nice guys. For this recent transport, they met my son at school and he exchanged the car and money with them. Everything happened quickly and in a timely fashion.
Rachel, thank you for your amazing review! We're thrilled to hear that your experience with us was seamless again. Our team is dedicated to providing prompt and friendly service, and it's great to know that your son's car transport went smoothly. We appreciate your continued trust in us!
Reviewed Sept. 15, 2024
After a rocky and exasperating experience with another car transport company, I changed to Sherpa. They charged more money but they came through on my timeframe and Junior, the driver, delivered the car a day before the earliest estimate. He communicated clearly and was responsive. Great driver! I would try to use him again if I needed to.
Reviewed Sept. 12, 2024
I used Sherpa to move a sports car and their rep did a good job. His English wasn't too good, but we managed to work it out. He took care of the car.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 12, 2024
I was moving my son to college and we needed an auto transport service for a G80 Genesis. I liked the way that Sherpa followed up with me and compared to the other company I checked out, I felt better about them. They were not too pushy and they answered questions well. Also, I had to put a hold on the date because we weren't sure if the car was going to be ready. And they were really good at immediately saying that they'd put it on hold and let us email them back when we were ready to get back on the list. The quote they gave us was very reasonable and based on the quality of the their service, it was worth it.
Reviewed Sept. 12, 2024
They were very professional and responsive. So, I'm happy with them. They responded to all my questions and it was good. They were on the pricey side. But they told me their pricing arrangement. I was very aware of their business model and how they worked. So, that was helpful. The guy that came out knew what he was doing and put my car on his trailer.
Thanks for choosing Sherpa Auto Transport, Marty! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 11, 2024
They came when they were supposed to come. They dropped the car when they were supposed to drop the car. The car was not damaged. When I was reaching out to them, they answered immediately. They did everything the day they were supposed to do. So, everything was fine.
Reviewed Sept. 11, 2024
I'll recommend Sherpa. From scheduling to pick-up and delivery, the experience was fine. The only issue I have is they wait until the last minute, but the car was picked up on the time they told me it would be picked up. So, that was good. The people who rang me for the logistics kept in contact.
Thanks for choosing Sherpa Auto Transport, Margarita! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
Reviewed Sept. 9, 2024
I highly recommend Sherpa as their initial quote they gave us not only was better than other companies but was also right on target. We didn't spend a penny more. They communicated well throughout the process and their workers were truly experts at both moving and caring for our belongings.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- www.sherpaautotransport.com


