Sherpa Auto Transport Reviews

Sherpa called back a couple of times to make sure I didn't have any questions. Any time I called, they answered. They also answered all my questions. The quote was a little higher than I would have liked it, but I felt comfortable because there were no negative reviews in the past 12 months.

My car was successfully shipped from NY to TX. I had access to my account, and all the information about the shipping was clear and accurate. The driver was always available to take any calls and was willing to answer any question we had. I absolutely recommend Sherpa for auto shipping.

Sherpa made the experience of transporting my car easy and care free. This was my first time using a service like this and they were very informative and put me at ease. Each transporter I talked with were friendly and made sure to look over the car with me and talk me through the process. I'll definitely be using this service again in the future!

I had a wonderful experience with Sherpa. They were informative about my concerns. The support staff was always available. However, they have a large window of time for the pickup. I was in another state and had to be there for the full part of the window. They said that I could have had someone else be there to sign for the car. But that was gonna be inconvenient. It turned out that they weren’t getting bids until the later part of it. If I had known the pickup a little earlier in the window, it would have been less stressful. But they made a very good effort at the very end to get somebody so it worked out perfectly. Once I got the driver, he was very responsive to me about arranging a pickup point for the car. When I got back to Connecticut, he called me and we set up a drop-off point. It was easy to converse with him. He was flexible and wanted to solve the problem.

The Sherpa rep was very professional. I got quick service and they were very responsive. The car was in a remote location, but they managed to get a transport, which I appreciated. They said the transport could be a couple of days, but it happened in one day. Although, it took a while to get it scheduled. Once it happened, it happened in a day. The driver was very professional, and there was great contact at the pickup and drop-off. He even drove the car a short further distance when he couldn't get the truck right near the destination and delivered it. I am very satisfied.

Easy to work with and kept me up to date. I would definitely use them again. One carrier was hired to transport my vehicle but didn’t and did not notify Sherpa so we called Sherpa and they quickly got another carrier. They also refunded my money on their end. They were very fair.

Sherpa Auto made the car shipping experience from the east coast to the midwest so easy - they were responsive to my emails within an hour, and their staff was friendly and helpful. I will use them again if I need to ship my car in the future. My car was in the same condition before and after shipping.

We decided to allow our college student to have a car but she attends school 1000 miles from our home. To save miles on the car, we decided shipping it would be best. We called a few car shipping companies and had a wonderful experience with Sherpa. Pricing ended up being the most reasonable with them, professional and provided the exact experience they promised. Would use them again.

I want to take this opportunity to say how pleased I was with the service that I received from your company and Ideal Express Car Carrier. My request was handled by Danielle, and my encounter with her was very pleasant and professional. I needed to get my vehicle from the Phoenix, AZ area to Fort Washington, MD. My vehicle was picked up on date requested and delivered before the first date of the estimated delivery dates. The driver was very professional and pleasant in keeping me informed as to when delivery was expected. This was the first time I needed to transport a vehicle, however, future plans will require the same type of service and I plan on calling Sherpa for their assistance in making it happen.

Sherpa Auto Transport was our choice of shipping company, after speaking with several competitors, to ship our vehicle from Wisconsin to Washington. We definitely made the right decision as communication was exceptional and they provided the exact service with fee that they had quoted. We would most definitely employ Sherpa, again, should we have a future need to transport an auto. Thank you so much Sherpa. And thank you, Tyler, for making this a super simple process!

I was satisfied with the expected delivery date except I was supposed to be informed of approximate time on delivery date and it did not happen and that causes the driver waiting for me in front of my building while I was out. I received a call from Arcadia alerting me and I had to rush back and meet the driver. Other than that everything went smoothly. Thank you Sherpa and Arcadia!

Timely planning, prompt pickup and delivery at a reasonable cost. Communication was good. The Bill of Lading was poor in that it relied on unreadable data on a tablet the size of a smartphone. The driver was good and stayed in touch for pickup and delivery. No damages. All in all a good result. Thank you for the service.

We were very pleased with Sherpa. They responded to our questions promptly, were very friendly and knowledgeable about the process, timelines were accurate, and they were willing to be flexible with our dates (even when we had to adjust them). Finally, we have a found a reliable, honest car transport company!

First time using an auto transport company and am for the most part very pleased. Super easy to set up without a lot of back and forth. Super friendly and knowledgeable staff. The communication was pretty good and the only recommendation I have is that they have a way for customers to track where the vehicle is during the process so you can gauge better on when you need to be at the drop off location. Kind of like Amazon does with GPS. Glad I was there when they showed up as the carrier wanted to drop the car and leave as fast as he could. Also, he didn't even ask who I was. Just a "sign here" and he was gone. The whole process was just a little too fast and easy. Kind of a weird statement, I know. Overall I will use Sherpa again as my company buys multiple vehicles yearly and this saved a ton of time and money. Thanks Sherpa!

Great experience with Sherpa and our driver through VP Express, Inc. Enclosed hard sided carrier. Had a very good experience. No problems at all. Car arrived as expected. Sherpa was very informative through the whole process. Would send updated information often. And responded to emails the same day. Would use again if needed in the future.

Overall very good service. People I dealt with were responsive. Price was very competitive and the cars arrived with no issues or damage. BUT you do need to be flexible as to pickup and drop-off. There will be a window of 5 days for each and you won't know until like the day prior when each will occur. I understand this is the nature of the beast with auto shipping, but it did cause some issues since we couldn't plan around either event. That said - I still very much recommend Sherpa!

It was a great, professional and comfortable experience. Shaw was great, stayed in regular contact and showed up with the car when he said he would. All the people we were in contact with were professional and amiable. They showed concern and understanding which made it very comfortable for us. Would definitely recommend Sherpa to others.

I have never shipped a car before. After much research, I selected Sherpa based on the positive reviews and feedback. They turned out to be true, had competitive prices and very smooth process. Overall, I am very happy with them and the shipper that brought my car from Las Vegas to Virginia. Overall all, I am very happy with how things went and would use Sherpa again.

After running into numerous scams for auto transport, wanting a deposit through paypal in a friend's name because their computers were down, I was getting a little frustrated and went to the BBB web site and Sherpa was at the top for auto transport, it was perfect, the vehicle was picked up and arrived there 48 hours later as promised.

I ran into many shady situations while looking for a quote on a cross-country carrier for my personal vehicle. My initial contact at Sherpa was fantastic and explained the process and options involved while working to meet my specific needs for pickup and drop-off. Their price was fair and came with no surprise upcharges. I twice needed questions answered and got my calls (and questions) answered. The staff is all top shelf. I was really dreading this process after my first few cold calls, then I found Sherpa. Strong recommend.

I seldom rate anything or person with 5 stars but Sherpa was as good as it get. Process from to finish was perfect. Driver was right on time delivered our car and accomadated our request for delivery pick up. We were notified each step of the way. Very good.

Sherpa Auto Transport was extremely helpful from the very start. They kept us updated every step of the way by contacting us prior to pickup of our vehicle, to the delivery which was within the time frame they estimated. The carrier they used was topnotch! I will definitely use them again.

The whole process was seamless! From setting up the pickup to the delivery. Yuri, the Professional Transport Driver was on point! Super Professional and highly skilled! No time wasted, Yuri, made the delivery on Thursday after a Tuesday afternoon pickup! The enclosed trailer was awesome! Sherpa Tranport is The Best Way to Go!

We met the driver and he was great. He was early for pick up of our vehicle and took many pictures and emailed the proper paperwork. Delivery was very good as well. It was at the destination ahead of schedule. The car was in great shape and thank you for all of the care.

Shipped a pristine-condition Corvette over 3000 miles. Sherpa offered transport details others did not, such hard vs. soft-sided enclosed trailer and single truck door-to-door transport. Price for such care was fair and Sherpa knocked a few percent off price when pick-up did not happen until last day of window. Vette came through the long trip fine. Driver communicated well throughout the process. Have no concerns shipping very low ground clearance sports cars with Sherpa.

Sherpa was very professional and communicated with us throughout the process. We were very happy with the process. They provided a lot of details and information on the process so we knew what to expect and how to prepare for the transport of the car. We would recommend them to a friend.

Car was picked up in California within the given window and delivered to New York within the given window. No issues with pick up or delivery. It was a seamless process. Would use Sherpa again if needed. There was good communication with the company that transported the car.

I sent BOL so please credit our account the $100 as promised. Thank You, Dave **. I have used Sherpa several times and will use you again if you refund the $100 as promised. The delivery was excellent, and the service has been great! We were very happy that the car arrived on time in perfect condition. None of our personal items were disturbed. The driver was very courteous and was able to drop it off at the front of our building. The pickup was also at our front door. Great job.

I would definitely use Sherpa again to transport a car. They found a driver with an enclosed trailer within the promised time window. Communication was excellent throughout the entire process. The driver let me know what time I could expect him-was accurate within a couple of minutes. My car was delivered right to our home, clean, and with no problems. Driver was courteous as well.

Drivers were friendly, careful with my car. Clearly experienced in this field. The transport was quick and easy. Very pleased with this service and would definitely recommend. Both pickup and delivery were as scheduled with excellent service. My car was picked up in Santa Fe, NM and delivered in Olympia, WA.

Dorothy was so nice. I was nervous to ship my daughter's vehicle out of state for college and she quickly made me feel comfortable with it. She took the time to answer all my questions. Rich picked up the vehicle on time and delivered it within 3 days in perfect condition. Could not have been a better experience. I will definitely use them again!

Super quick response and follow up from Sherpa. The trucking company they set me up with GAS Motorsport was extremely responsive and driver Val picked up and delivered exactly as promised. My vehicle 2005 BMW Z4 3.0 arrived in pristine condition. This move was cross-country Washington State to North Carolina. I expect to utilize Sherpa again next year for another vehicle when I actually relocate.

The guys were so awesome and professional. They were very helpful and knew what they were doing. I would highly recommend using them. They were on time and so nice. Most people are not like them. I would highly wising them. They called me evetune they were in the way and left me messages to their time arrival.

We moved from New York to Colorado and had to transport two cars. Sherpa arranged it for us and the pickup and delivery were both done on time. There was no damage to the cars. Delivery folks called to arrange delivery in a grocery store parking lot because they couldn't get into our neighborhood but they did that in advance and everything worked out great.

Honest, and transparent. They weren’t the cheapest quote but they definitely delivered as promised and I felt my car was safe with the driver. When he couldn’t make it up the very steep road to our place, and didn’t have cell service, he offloaded the car and drove it to us. That kind of initiative matters. I would recommend them and use them again.

Awesome experience! Our driver, Dauren, was prompt and awesome to work with, We were nervous after reading all the horror stories about other companies, charging more once vehicle is delivered, Sherpa stated a price and stood by it. This place is the real deal, from the initial call to schedule, to the delivery of the vehicle, we were at ease. Terms and processes were communicated accurately and clearly, from pickup window to delivery window, and they were accurate.

The service was timely. The driver was friendly, professional, dependable and personable. He even offered us some great places to visit while we were in North Carolina. The car was delivered in the condition it was picked up in. As he removed the car from the truck I observed how he treated the vehicle with care as if it was his own. So, for that I am thankful.

This has been one of the best services and user experience I’ve had. Our son’s car broke up and he needed a vehicle right away. I wasn’t sure if this kind of service even existed, so I googled and Sherpa had the best reviews. Since my first call they were very professional and were able to answer all my questions. With Sherpa we were able to send our old van to our son with less effort than he flying to Minneapolis, picking up the car and driving all the way back to Chicago. Sherpa kept us informed all the time with prompt updates. The service received was exactly what we needed and completely exceeded our expectations.

Getting everything set up was good. It was done over a couple of days, and a lot of it was via email. The reps were very good at following up via email. I had to call them a couple of times as well. There was a timeline of what was gonna happen next relative to once they secured the driver and the driver would be in touch. When we dropped the car off in Denver, I met the office staff and they were very professional. I was very impressed with their whole operation. They had a customer service person that reached out a couple of times to give me an update on where the car was in transit. UB Auto Transport was the company Sherpa shipped with, and when the driver finally dropped the car off, we chatted a bit. He was a very nice gentleman and the car was delivered as agreed. The car came a day early. It was a bit dirty because it had been on the transport for six days, but after a quick car wash, we were all set.

I used Sherpa to ship my Lexus SUV and they were phenomenal. I didn't expect that the vehicle would be delivered before the deadline and even the price was reasonable compared to other transportations. The Sherpa company has shared my information to the driver, who was bringing the vehicle here, and they contacted me. They shared the live location, where they were coming, and how long the transport would take. It took some time and they promised to reach the destination by around 9:00 or 10:00 o'clock. But it took two to three hours more, which I understood due to the weather condition and the traffic.

I gifted my car to my nephew who lives in another state. I needed a company to ship the car to him. After researching, I found this company who had good reviews. I got a quote and within two weeks, I was able to ship my car. The driver picked it up from my driveway in Northern California and dropped it in North Carolina. I highly recommend this company and I will definitely use this company in future.

The driver was nice and friendly. I had a good experience and everything worked out fine.

Sherpa's quote was reasonable, especially because it seems like a reliable service and I didn't wanna cheap out and get my car lost. They got the car delivered in two and a half days. It was really impressive. The price lock promise was also accurate. They were pretty upfront in certain situations where if any additional fees might pop up, I might have to expect those if things didn't go as planned, like if they didn't find a carrier in time. So they were pretty transparent about rare cases where the price lock promise might not apply and the final price would be higher than the quote.

It was my first experience shipping a car. So, it was a lot to learn about the process. But Sherpa Auto Transport's price was fair and there was enough flexibility with the pickup and delivery. So, it was a very good experience. I had called another company and they had given me a lower quote. I contacted Sherpa so that I would have a point of comparison. Their price was higher, but they explained to me how the jobs are bid out by independent companies and that sometimes if you get a low quote and you go with that company, they would be, "No one could pick up the job for that price. So now, it's gonna be $200 more or $300 more." Sherpa also had some kind of protection where they said, "Here's a quote that you're agreeing to. And if it ends up being more, we'll take care of that differential up to a certain amount."

Very easy process. Excellent communication throughout. And very competitive pricing. The initial contact was done entirely online. Received a quote within minutes and it was very competitive. Also received a follow up call right after accepting quote. Process from there was seamless. Trucking company was very responsive throughout the transport of our vehicle. And our vehicle was picked up and delivered earlier than expected. Overall, a great experience.

The people from Sherpa acted very professionally, and explained everything in detail that I had questions about, the whole process of how the car is picked up and how it's transported. They gave me a quote, they followed up with an email of the quote, and there was no pressure at all. The vehicle went from Pennsylvania to California and they gave me a window of time. They said it was either gonna be picked up on a Wednesday night or Thursday morning. Due to heavy traffic in Washington, D. C., they couldn't make it on Wednesday night, but they made it first thing on Thursday morning.

They gave me this window of days where they could get the vehicle and they ended up getting it on the very last day. It would have been more ideal for me to ship it in the earlier part of that window. It was short notice, so I understand. The transport took five days. The delivery driver did a great job. He was independent. He was very communicative and kept me up-to-date. The cost was identical to what they quoted me too.

The person that shipped my vehicle communicated very well. He was a good driver. I didn't expect my car to get here as fast as it did. Sherpa is a good company to go through. They charge the perfect amount. I also like the fact that there is a free car wash.

The rep that I spoke with at Sherpa was clear and set expectations from the get-go. Even though his rate was coming back at 40% higher than the majority of other bids that I was getting, he was explaining how his was realistic and why it would work. When I had originally tried to work with people that had bids that were significantly lower, I was constantly met with renegotiations falling back on promises. But Sherpa turned everything around in a reasonable amount of time and stayed true to their work. The driver was fantastic.

I like the salesperson at Sherpa. She assured me that everything would be fine. She gave me a lot of things that could happen. I felt comfortable. Sherpa didn't push me to do anything. I was having a hard time, timeframe-wise, trying to figure out and coordinate with the place where the vehicle was going. But it worked out. I like the drivers too. I thought I'd be able to follow it down, which would have eased my mind. But it got down there so fast. I texted them at one point and they texted me back. Everybody did good.

Sherpa answered all of my questions. They made it easy to decide to use them. They kept in touch with me by email when I decided to go ahead. The pickup and delivery were very smooth. Joe, the driver, was great. I had his number. If I had questions, I could call him. He kept me abreast of the time of delivery and if he got slowed down. I was very pleased with the whole process. I appreciated the fact that I got a $100 rebate if I paid upfront. They sent me a rebate immediately after I downloaded my paperwork. The only thing was they guarantee they will get you someone within a date. I was getting a little worried because it got close, but they found someone and kept their word.

Sherpa gave me a rundown of how the industry works. There was good communication. Other quotes that I got were a bit lower. But the issue was upon reading the fine print, it was dependent on which driver you get. Some of the quotes may not have been representative of what I would have gotten once the driver accepted. Being able to lock it in with Sherpa was good.

They gave me the information I needed straight up. I felt more relaxed because they said things that I was worried about. When I asked them, they said, "Oh, no. Don't worry about that. We'll take good care of it. We'll make sure the carrier is reliable and responsible for your vehicle." They all made me more comfortable. When they picked up the vehicle, I got pictures. I talked to the driver personally. I gave him my email address and he sent me the bill of lading. When he got here to Florida, he called me about an hour away. He told me he had to park my truck somewhere and he asked, "It's okay to drive your car to the address that you have?" I said it was fine. He brought it to the driveway where I'm staying at. That was even more relief for me.

The first person I spoke to at Sherpa educated me on how that whole system works. It was new to me. I needed to understand how things work so I don't go sideways in my head about the way things are supposed to work. I really appreciated that. He told me that everybody in their kind of business is doing the same thing, like running bids and putting it on a master list. I could understand what he was saying. So, I appreciated the honesty right up front. Sherpa told us we had 100 pounds of extra weight that we could put in each vehicle. So we loaded stuff inside.

Sherpa Auto Transport was knowledgeable. Their communication was paramount. We communicated via email, text message. I would recommend them to my friends.

I transported a vehicle from Sarasota, Florida to Connecticut using Sherpa and everything was good. The rep I worked with was excellent. Once they found a tractor-trailer, the actual transport took a few days. The driver had a problem as his water pump went and it took an extra day. Other than that, the cost was very good.

I liked that Sherpa offered a price lock. Working with them was smooth. The guy I dealt with was very nice and very straightforward about everything. The delivery was very smooth and there were no hiccups. Sherpa seemed reliable and they came through with what they advertised.

I was in a bad spot with another carrier that I selected and it was turning into a real nightmare. I cancelled them and moved over to Sherpa, and you guys did exactly what you said you would do! It was so refreshing to work with Sherpa after a very frustrating week working with the other carrier. Will definitely use you again should we need to ship a car in the future.

Sherpa found a driver to take our Lexus SUV from PA to CA. It took a while for them to book a driver, but after that, everything went perfectly. We had great communication from Sherpa and then with the driver directly. I would highly recommend Sherpa to help you with car transport.

They kept us up to date about pick up and delivery. They provided very quick service. It took less time than expected. The driver was professional both for pick up and delivery. I'd recommend this service to anyone transporting a car. Communication with both the company and drivers was excellent.

Everything went great with very positive results, we only had about an hour notice for the car to be loaded from carrier other than that very positive and professional all the way through! We chose this company because of the positive reviews and their straightforward answers to my questions! The carrier was also very professional and responsive, which was appreciated!

Once a company was assigned they messaged me telling me when they’d be picking it up and then roughly when it would arrive across the country. The day before it arrived they texted the time that it would roughly arrive. No problems, just straightforward pick up and drop off.

This was a summertime transport from LA to Mpls. Excellent service throughout the process. Great driver too!! The driver, Max, was very professional and courteous. The timeline exceed predictions and there were absolutely no issues. We also received updates along the way and the driver arranged great pick-up and drop-off sites. If I were to have another car transferred nationally, I would choose the same carrier.

I was in a time constraint so I was happy that Sherpa was gonna try to find a carrier to execute quickly. And it worked out very nicely. I had a friend do the pick-up and he said it was easy. I met the carriers when they delivered it and it was straightforward. So everything went smoothly and they were great people. I did not have a bill of lading, which is my only disappointment. I'm in the military and they said they would give me a discount of 50 bucks if I submitted the bill of lading. The carrier said that it was gonna be online and was gonna be emailed to me. I signed something on the driver’s phone that said delivery and I looked at the vehicle. The vehicle was good and there were no issues. But I looked online and I didn't get any bill of lading. Since I wasn't the one picking it up or at the place of pickup, I couldn't get that.

The rep was very nice and helpful. Sherpa has a fantastic customer service department. The driver communicated with me and we met so I could give him the car. And while he was driving, he sent me a text or called me to let me know where he was and what was going on. He was very good and nice. He came directly to my house for the delivery. He got through with no issues and the vehicle was in perfect condition when it arrived.

I like Sherpa's guarantee that that was the price it was gonna be and they would cover up to $300 more if they couldn't get it done for that. They are on time and on the money. The transport was supposed to take five to seven days and it took three. The driver picked it up then called us when he was about two hours out. We had some issues dropping off 'cause he couldn't get to the drop-off location. He made arrangements to meet at a place that was convenient for everybody where he could drop the car off.

The scheduling process was good. But it took a little longer than I anticipated. It took five days for Sherpa to find a driver. Once they found one, everything went smoothly and the transport was good. This transport was from Indiana to Minnesota and the whole transport took 24 hours. I was able to schedule the delivery for the following day after they arrived at the destination. We scheduled for a truck stop away from my house and I just drove there. The driver had the car offloaded and it looked good. We paid him the remaining balance and we took off in the car. The final cost didn't change. The whole transport process was smooth.

The rep walked through the process with us and told us what to expect. That was very helpful. The driver knew what he was doing. But he spoke a different language. He was very clever though and he had a translator on his phone. So, when he didn't understand what we were trying to say, he would use that which was helpful. That was the only thing that was tricky but it didn't impede the process at all. He knew exactly what he needed to say. The whole process was seamless and the price was reasonable. The Sherpa people were very polite and if we had to do it again, they would be the first company we would call.

I had a contact person that I dealt with and he set everything up. This person that I worked with treated me very fairly, was very efficient and very professional. The quote was fair and so was the price lock. I agreed to go on the contract with Sherpa right away. When it came time for them to get the driver, we had a little hiccup. They had set it up with a transporter but it was for the weekend and that would not work. I previously told them they couldn't pick up my ‘65 Dodge Coronet on the weekend. Sherpa tried to relocate another transporter to pick up my car. There was a few days delay there but it was not a big deal. I did a covered transport. The driver was able to bring the car right to my house. They took good care of it. They covered it and protected it. The driver was good and very professional.

I googled the best transport companies on the West Coast and Sherpa was one of the top five. Between that and the pricing, I landed on them. Reaching out to them was very easy. The cost was pretty good. We've never done anything like this before. The variety of the cost when I was reaching out to different companies to get quotes was really wide. We went with the middle tier for what we could afford. They ended offering an upgrade when they were scheduling the pickup for just $100 more. We took it so that it could be an enclosed carrier instead of an open carrier.

It worked out well with Sherpa. They were well-recognized and they had availability many months in advance. Everything went as planned. They quoted a five-day window and they picked up the vehicle within two days. Then, they delivered it within whatever time they said they would. I'd tell others that they should be able to trust Sherpa.

Scheduling my relocation with them was very easy and convenient. The driver was very good. He told me when he was coming and texted me when he was there. The delivery was right up in front of my house.

We were originally informed that the pick up day would be either 7/14 or 7/15, and we arranged our schedule accordingly. On 7/12, we received a call from pick up tracking company saying it had to be 7/13, which we were supposed to be out of town. They said that Sherpa is aware about their policy and there is no flexibility. So I canceled my arrangement and stayed home. Sometimes things happen, but I thought this is ongoing issue as the tracking company explained. The driver was very polite and the car delivered to the destination, so we are ok with this. But just wanted to let you know as it was somewhat stressful and disappointed about the service.

The driver kept in contact with us and was always professional. He did a very good job given the confusing log book hours of service rules. The back office set up the move in a very economical and efficient manner. Overall would use Sherpa again were we to need to move a vehicle long distance.

Sherpa was very straightforward. It was also easy to get a real person on the phone throughout the whole process. Someone was always available to reach out to me and contact me about a question. I was doing it out of the country as well at the time, so there was a big time difference. They were very organized in the sense that if I were to request a call, I would get a call back from one person, and it wasn't a new operator each time that was sifting through the ticket to catch up on the situation.

Sherpa had one of the lowest quotes. I felt comfortable talking to their rep too. He was very thorough and he explained the process. He said there were no hidden fees or charges, and the rate was guaranteed for 30 days. He said even if it goes up, he would pay $300 out of pocket. So he was putting his money on the table, so I thought it was a good pay. But it didn't have to come to that. What we agreed on it was the rate at which he had quoted at first. The transporter charged what was quoted first. I was also able to talk to the driver along the way to see where they were and when they would reach, to get an estimate. Everything went accordingly as planned and as promised. I had a good experience and I would go with them again.

The transport with Sherpa went great. The rep who picked the vehicle was very knowledgeable. Communicated very well, whether it be through texts or calls when they were en route, when they crossed state lines and how long they would be. They also delivered it a day earlier than anticipated, which was also a plus because this car was for my daughter's 16th birthday. The final quote was also the exact same as they initially quoted me.

Sherpa did everything they said, and they were fast and easy. They had to hire someone to bring the car from where it was to where we are, and they absorbed that. The guy that did the delivery couldn't get to us because we were in a very busy, tight area. So he parked his truck where he could. He brought our car to us, and then he had an Uber come and pick him up and take him back to his truck. He was wonderful. He brought it right to us.

We were moving cross-country and shipped two classic cars with Sherpa using **. Sherpa was easy to work with. They gave me a price and stuck to it - no surprises throughout the process. The driver, Victor has owned his own truck for 17 years and was very professional and inspired confidence in me that my cars would be taken care of and delivered safely; which they were; and on time!

Car arrived quickly, driver was very nice and efficient. Priced well in comparison to others; definitely a great value. Only thing that was a little difficult was the pick up window. They give you a 5 day window but don’t tell you until very close to that window when they have a driver which made it difficult to plan a rental car until the last minute. Even still, I’d definitely use them again.

It was a pleasure working with Sherpa. They are very professional and upfront about the process and cost. Pickup and drop off were as scheduled. The driver was very good at communicating and loading/unloading the car. I would highly recommend Sherpa to anyone needing to move a car. Well done!

Sherpa was proactive in staying in touch. It was a positive experience all around. The drop-off ran a little bit late because it was done during Memorial Day weekend. The driver ran into unpredictable traffic, which I thoroughly understood. I got several phone calls in the interim advising me that he was delayed but would be there at whatever time they gave me at that point. If anyone would have an automobile to be transported, Sherpa would be the one to call.

It was easy to book with Sherpa. I submitted a request online and Tasha contacted me very timely. I told her what I was needing to be transported from my residence in Florida to my house in Missouri, and she got me a quote. I was planning to leave within a week to take a vehicle down to my residence in Florida and have another one shipped back. They were able to accommodate me within a week and it worked out well. The company they hired stayed in contact with me. They picked it up on Friday morning and were here Saturday morning. They pulled up right in front of the house with the trailer. The gentleman was polite and on time. He took care of my vehicle and seemed caring about it. He delivered it with no problems.

I would recommend Sherpa to anybody. It was an awesome service. It was built in that the cost wouldn't change. We left our car at a friend's house, and they moved it to part of the block that was straight away. It was easier for the driver to get it up on the ramp. We had taken pictures of the car ahead, and my friend signed the paperwork and took a copy of it for us. The driver took a thousand photos of it. He was very thorough.

The reps were easy to communicate with. They called and stayed in contact over text. They initially said the transport would take three days but the car came quickly. The driver was pleasant and the only challenge was he wasn’t English-speaking. But he was able to communicate with an app and it worked out. I was told that I'd actually get some type of documentation that I would have to sign right before I dropped off the vehicle. But it was strange because the place where the vehicle was picked up was a little congested so we couldn't make that in there. It was more of a word-of-mouth trust type of thing that everything would be okay and I would get the car. The cost was very reasonable. Initially, they even suggested that it could be a little higher based on the weight of what I'm gonna be transporting. But Sherpa gave me a good fare.

I contacted Sherpa initially on their website by message, and they got right back to me. They picked up the car within about three hours of us signing the contract. It was amazing. They got it here in four days. It was really fast. It was from California to Maryland, and I was expecting about a week. Communicating with the driver was easy. Somebody called and gave me his direct line, and we called back and forth as he was progressing, so he let us know what to expect, and so it was easy. Sherpa was great.

I was moving from Michigan to Florida and I reached out to Sherpa to transport my car. I talked to other companies and a lot of them were being overly otimistic and over promising. But when I spoke to Sherpa, they told me about the deal, how it works, what they could guarantee, and what they couldn't promise me. They laid out the most realistic picture of what could be expected and based on their feedback, I changed my plan completely. I was going to ship the vehicle right around the time that I was moving out of the home, and it was right around the 4th of July holiday weekend, and they said if there was any way I could make it any sooner, they could get it where I wanted it to be. Otherwise, it was likely not going to happen. So that dialogue is really solidified it for me.

Josh, the rep, was excellent and I couldn't have asked for anybody better. He walked me through the whole process and everything he told me turned out to be exactly the way it happened. The driver himself was awesome also. He was very friendly and helpful. He picked the car up on Wednesday and it got here on Friday. And the final cost was exactly what Sherpa quoted me.

Working with Sherpa wasn't difficult. I really didn't understand how it worked. I was thinking they were gonna find someone to move my car right away, but they don't find that person until a few days ahead of time, but they explained it to me. The timeline worked out perfectly. Pickup and delivery were not earth-shattering. The person came to pick up the car. We walked around the car, we recorded, and made sure everything looked okay. I gave him the keys, they put the car on the truck, and they were gone. It was in perfect condition when it was delivered. Overall, the service was very good. I would recommend Sherpa.

I had already booked the service from somewhere else but that was too expensive. So, I switched to Sherpa although the pick-up window was bigger. It was cost-effective and everything came in intact. There were no issues in delivery and the driver reached out to me on time for pick-up and for delivery. I scheduled it at the very last minute when I wanted to book it, so there was only a 24-hour window within which there is a price lock once I book it online. So that was a little bit of a close call when I was working with the Sherpa customer care. But other than that, I was able to get through to someone at customer care and was able to confirm my pick-up. That could have been better. It was probably when 20 hours had already passed when I started looking for someone from Sherpa in customer care, which was where things got a little bit complicated. But other than that, it went well.

Our truck was picked up by Buya. He was professional, courteous, and kept us constantly informed. Our truck arrived safely in Virginia and was transferred to a family member. The entire process was flawless. Sherpa did everything that they said they would do. They explained the process so that we would have peace of mind. We would recommend Sherpa Auto Transport. Thank you.

I moved from California to Texas, and my car was older and I didn't want to drive it. My daughter arranged the transport with Sherpa and she seemed very pleased with them. The driver was fantastic too. He was very nice and friendly. I stood there and watched him. He took a lot of care with my car, putting it on and he delivered it fine.

Scheduling with Sherpa was very easy. It was an excellent experience as far as getting one car from the Pacific Time Zone to the Eastern Time Zone. They were able to pick it up right when they said they were, and it was dropped off exactly when they said it was. The car was in the same condition it was. The drivers were all excellent.

Sherpa has an easy website to use, and they have clear information. They were the cheapest, too. Once they picked up the car, I got an email that said it was picked up. From there, I got the estimated time. When it arrived in Texas, again, it was a smooth process. It was an easy, fast and efficient experience.

Sherpa's rep was phenomenal. There was a teeny hiccup where I removed a car, then they kept the old file open and they said they were ready to pick it up. But I told them that they already did and dropped it off. But customer service-wise, they handled everything. When they picked up my car that Friday, by Monday, I had my car already. So they were pretty fast. The driver was didn't speak English really well, but I knew my car was safe. Also, what they quoted me was what I paid.

The Sherpa rep was good and gave very clear instructions, and so it was smooth. He answered all the questions that I had, so there was no problem. The only thing was I really wanted the shipper to come Friday even though it was kind of fast. I said, “Well, I'll be lucky to get it Friday.” The guy called me on Thursday morning and said, “Hey, I can come Thursday.” So, it worked out fine. It was not a big deal because I was gonna spend Thursday cleaning up the car. I just shipped it dirty. The driver was very impressive with how he handled everything. We met him at the pickup place and he gave us instructions and expectations of what our experience may be, and gave an estimate of when the car would be dropped off. We had his cellphone number so we were able to keep pulse of where he was. He got there on Tuesday, when he said he was gonna be there.

Andy's Transport was prompt, courteous and professional. The car was picked up at the agreed time and they called me two and a half hours before delivery to let me know the estimated time of arrival which was correct, almost to the minute. They unloaded the car before they knocked on my door so that I was able to do the inspection of the car immediately. They took good care of our car and it arrived in good condition. The driver (Andy) was very pleasant and made sure that everything was correct. I would use them again. Thank you.

A somewhat unbelievable experience: my driver was such a pro. He was incredibly easy to communicate with, the pick up was smooth and get this- he met me at the airport with my car 3,000 miles away. I landed, he texted me that he was there and had the car unloaded and the AC on when I rolled up with my suitcase. I would call that the gold standard! Thanks Roman!

Communication was good. Pick up and delivery went smoothly considering the size of the truck. The driver was pleasant and polite considering the change of delivery place. The car arrived with no apparent problems. I would tell my friends about your company and recommend that they give you a call

Sherpa got back to me expediently. The customer service was excellent. I got a quick response and a quick quote. Everything was black and white in terms of the service and how the service was provided. There was a point we had scheduled the original contract company they contracted, and they delayed the shipment. So, kudos to Sherpa, within a day, they were able to get another shipper contracted. It worked with the timeline. The shipper was fine. He was professional, did what he needed to do, and he got it from point A to point B. There was no issues on that end.

Sherpa was terrific and their customer service was excellent. The driver worked with our son who was at the pickup and our son said it was a breeze. Then, just as planned, the driver arrived here in California. Everything went perfectly. The most difficult part was getting all that cash together because they do cash. Other than that, Sherpa is the only company I would ever call again and the only company I would ever recommend.

The rep I spoke with was very informative and it was straightforward. He explained it to me and the transport was like he said it would be. Sherpa got the vehicle here in the time that they said and it was a fixed price. We didn't go back and forth.

The person I talked to at Sherpa Auto Transport was super helpful. They couldn't find a truck right away, but once that truck was found, it was super easy and fast. The pickup was with my father-in-law, and George was super helpful. He gave me updates. The drop-off was right by my house.

Easy process and great experience. Getting quote online was fast and easy, and quote was reasonable (lower price than competitors who were not as highly rated). The driver was communicative and kept me posted as needed. Left Seattle on a Wednesday and vehicle was delivered to VA on Saturday; very fast delivery and vehicle was in perfect shape. Would highly recommend and will definitely use again if in need.

Everything went smoothly with my transport with Sherpa. The driver was really good. They took the car from Florida to Colorado. The truck had some mechanical problems, got stuck in Texas, and we ended up having the car dropped off at a site in the Denver area. We went to that site and picked up the car. The cost was also okay. But they were the most expensive.

I liked that with Sherpa, I could pack my car with furniture or whatever I wanted to up into the window. The customer service rep gave me my time frame window and told me what I could and couldn't do and made it very clear. He’s excellent. The transport took four days. It was under the amount of time we expected, and the driver was wonderful.

Setting up the transport with Sherpa was all online, which was wonderful. I booked it and then at one point, I had a question and I emailed them. And they responded within the hour to my email. The driver was great and showed up when he was supposed to. He gave me a heads-up the day before and the day of and was professional. He did a good job.

We shipped two vehicles from Atlanta to Las Vegas and I chose Sherpa because they had fewer complaints of all the transporters. Customer service at booking was excellent. Everything was explained fully. Pick up was confirmed a day before and arrived exactly when promised. Delivery was actually earlier than the time frame given but exactly when the driver indicated. No damage, friendly service. My transport could not have gone smoothly. I highly recommend Sherpa!!

No issues, great communication and on time, would use them again. The driver was friendly and knowledgeable about the destination time and location. They called with updates to keep me informed and no surprises. The only thing to keep in mind is the car will need to washed depending on how far the distance is for delivery.