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Sherpa Auto Transport Reviews

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Edited by: Amanda Futrell
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About Sherpa Auto Transport

Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.

Pros
  • Door-to-door shipping
  • Strictly vetted carriers
  • Price Lock Promise
  • Free car wash upon delivery
  • Clear communication
Cons
  • Terminal-to-terminal transport not offered
  • A few reports of delays

Sherpa Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Sherpa Auto Transport?
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    Page 24 Reviews 4235 - 4435
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 10, 2021

    I was moving across the country for a job and I needed to have the car transported separately. I looked into three auto transport companies and I felt that Sherpa was more professional than the others. I also had a better understanding from them as to how things worked given the fact it was the first time I had ever done that. And from a price standpoint, Sherpa was not the cheapest, but I felt like they would be held more accountable. There were more checks and balances in place about the condition of the car and overall business quality.

    But we thought that the delivery would be more at a reasonable hour. The gentleman called us and said he would be rolling in at 1 AM in the morning, which was fine, though we thought it would be a little bit earlier. We were surprised to have that happen and we weren't prepared. We intentionally met him at a Walmart parking lot so that it would be more convenient getting in and out of accessing on the highway for him. My husband and our son went to meet and greet him, and they said that everything was great. The car looks fine as well and nothing was damaged. All in all, Sherpa did a nice job. It was an easy transition and all worked out well. I also liked the emails and I really appreciated the fact that they gave a stipend to get the car cleaned. That was pretty cool and very customer-friendly. So I sent in that receipt to take them up on that.

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    Sales & MarketingPriceStaffFollow-Through

    Reviewed Jan. 10, 2021

    The driver met me in a parking lot. I walked around the car, made sure it wasn't screwed up, and signed the paper. I hopped in the car, and I drove away. The service was as advertised, so I'm happy. The quote was also about the same as some of the other companies I talked to.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for the great review. We’re glad you enjoyed your experience working with one of our preferred carriers. A stress-free experience is exactly what we’re shooting for. Looking forward to working with you again!

    Verified purchase
    Customer Service

    Reviewed Jan. 9, 2021

    I was referred to Sherpa by a friend. I called on one day and we discussed what I needed, and then I left a deposit. It was very simple and easy and their customer service was awesome. The guy then picked up the car on the 15th of December, and then he delivered on the 17th.

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    TechStaff

    Reviewed Jan. 9, 2021

    Sherpa Auto Transport was pretty upfront. They came out and told me that they were a brokerage. My interactions with them were positive. But we weren't able to really communicate with the driver up until the day that the car was picked up. So it would be good if we could have contact and instructions from them to coordinate things.

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    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed Jan. 8, 2021

    Sherpa's customer service was really good. At one point, I thought I was gonna pay with a credit card and realized it costs more. When I ended up figuring out how to get money to my daughter so she could pay on the other side, they put the price back where it was before, so I was happy with that. The driver was good. He called, let me know before he got here and when he got here to coordinate, and picked them up and brought them to my house. He took the car that I was shipping back and put it on the truck. My daughter didn't seem to have any complaints other than it being really dirty when it got there. That was partly the road, and partly, it had been sitting here under a tree in spring pollen since she'd left. It hadn’t been in the wash.

    To get the actual transport setup was within a day or two. We had the date. It took a week to get it across the country, which it would have been nice to be quicker, but that was reasonable. Initially, when I talked to the salesperson, I could have gone with the cheaper route, but I decided it was worth choosing somebody reputable that would guarantee me a time so I didn't have any of those headaches when shipping the car.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Gail, thank you for your thoughtful review! The experience you recount in your review is what we strive to provide for every customer. We have worked hard to make every aspect of the transport process - from the conversations with our representatives on the phone, the online portal used to secure your transport to your communication with the carrier - as easy as possible.

    Our Clean Car Guarantee, which enables customers to get a car wash on us, is just one example of our customer-first mentality and our dedication to improving the auto transport experience. Thank you for the review. We look forward to working with you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 8, 2021

    Everything went well with Sherpa. I needed to get my vehicle from California to New York. It was a smooth process from beginning to end. I didn’t have any issues with them at all. I researched two other companies before going with Sherpa. Then I realized that I had used Sherpa in the past. So, I decided to go with them. I worked with a great coordinator. He had great customer service. He was able to answer all of my questions. He was pleasant to interact with.

    The delivery went well. We ended up getting the vehicle one to two days before the scheduled arrival date, which worked out perfectly. Once they picked it up, I didn't hear from them again until they were about to drop off the car. During that process, I didn't hear from them. So, that is something they could improve on. The car is for my daughter. So, she was harassing me every other day about where the car is. It would have been helpful to have that answer to get her off my back.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2021

    It has been a while since I talked to Jeremy, the rep I worked with, but it was a very pleasant conversation. I liked the service from Sherpa and I'm very happy.

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    Verified purchase
    PriceStaffRates

    Reviewed Jan. 7, 2021

    We had a vehicle transported by Sherpa from California. They were very on time and very professional. We like their price, and the person we spoke to was very helpful. He gave us information and things to look for when we were getting prices. The company was good. The person who delivered the car was very friendly and helpful too.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Evelyn, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport and we look forward to working with you again in the future!

    Verified purchase
    PriceStaffCommunication

    Reviewed Jan. 7, 2021

    Some places gave me a higher quote and Sherpa came down a little bit. They had good reviews online and I like the name too. I went with them and they did a good job of keeping me informed. The vehicle went to my daughter out in Washington and everything went well. There was a little bit of delay due to mechanical issues on the truck. They ended up picking up on Christmas Day and the driver was very apologetic about that. With covid, we weren't doing anything for Christmas so it was no big deal for us.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to leave a review, Ken! Sherpa Auto Transport was founded to make the auto transport process easy. It's the greatest compliment to hear that you found our service to be accessible and reliable! Due to the fluctuating nature of logistics, it can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your flexibility in light of these complexities. We look forward to working with you in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2021

    The experience of transporting my car to Florida was easy and hassle-free. The car was picked up early and delivery ahead of schedule which allowed me to get to FL and out of the cold. The driver was friendly and professional.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Laura, thank you for taking the time to leave a review. It was a pleasure to work with you to ship your vehicle. We’re glad you enjoyed the transport experience that your carrier provided and that your vehicle was delivered ahead of schedule, leading to more time in the warm sun! We look forward to working with you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 6, 2021

    I had a personal vehicle transported from California to Pennsylvania. I used Sherpa. About a year ago, I also used them when I had to have my car shipped from Pennsylvania to California. I liked their cost and how quickly they could pick up the car. The customer service was pretty good both times. As far as the quote, the first one was very good and very competitive. The second one was more expensive, but I didn't have a whole lot of time to shop around. For the first trip, they were about 100 bucks cheaper. The second one was $400 more expensive but the service was still good. Sherpa was very good, very easy to deal with and very prompt.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    We love hearing that you had a positive experience! It was our pleasure to help you transport your car. Sherpa was founded to disrupt the auto transport industry by providing excellent customer service and honest pricing. Our representatives are highly trained to not only be courteous and professional but also experts on the car shipping industry so that they can answer any question. It’s important to us that customers don’t just feel comfortable choosing Sherpa, but knowledgeable about how the auto transport process works and what sets Sherpa apart from the rest. As for our pricing, our usage of market-based data to calculate our quotes enables us to provide accurate and fair pricing that ensures your car will be moved in accordance with your timeline. Thank you for choosing Sherpa! We look forward to working with you again in the future.

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Jan. 6, 2021

    I read at least six reviews about auto transport, and Sherpa’s reviews were across the board stronger than the others in almost every category like reliability, price, responsiveness and communication. Their customer service was fantastic. I received email updates. It snowed right before I was supposed to have my car shipped. So, there were some delays with the weather. Everything was perfect. They were highly responsive and transparent with every part of the process. I wish I had done this in my prior moves in my life. Sherpa was a great company to go with, and it's the one I will definitely recommend to others.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2021

    Robert, the coordinator was very good and Ivan, the driver, was great. He transported my car from Amherst to Arizona. He picked up the car on the 2nd and it was delivered on the 7th. I would use Ivan again.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 5, 2021

    Sherpa had good ratings and the quote they gave me was fair, so I went ahead and pulled the trigger. Their representative was really good. He helped me a lot. We had a little hiccup on certain things and they were able to help me retain the shipment and get things going. The vehicle was delivered a little late at night but it was actually a few days earlier than expected. I was off so it was okay for me, but I felt bad for the driver for driving the whole night and having to deliver that late. Other than that, everything was good. We had no damage to the vehicle, so we really appreciated everything. It was a good experience and I would definitely recommend Sherpa to anybody. I would probably use them again if I'd absolutely need to.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 5, 2021

    I was moving from Florida to California and didn't want to drive. I compared quotes between a few companies. Sherpa had the best price. Their customer service rep was fantastic. In the beginning, the quote was a little bit pricier, but when I told them, "Hey, can you charge me a little less," they matched it through a rebate. They also beat my timeframe expectations. I would definitely go through Sherpa again or recommend if anybody else needs it.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    We love hearing that you had such a positive experience working with us. Sherpa Auto Transport was founded to disrupt the industry by providing transparent pricing, excellent customer service and innovative programs that put the customer first. We treat every car that is entrusted into our care as if it were our own - something you experienced first-hand as we shipped your vehicle. Thank you for choosing Sherpa!

    Verified purchase
    PriceStaff

    Reviewed Jan. 5, 2021

    It was a good experience with Sherpa and I'm very satisfied. The driver was great and the final cost was very close to the quote I was given.

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    PriceStaffTransparencyCommunication

    Reviewed Jan. 4, 2021

    Sherpa is a great company to use. The driver was a very nice guy and he kept me updated. The quote was totally accurate and the condition of the vehicle was great when it arrived.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 4, 2021

    It was great with the rep. He was very helpful. The driver was very professional and my car was in great condition. Sherpa did a great job. They were prompt and the quote they gave me was what they charged me. They didn't add on any fees which was kind of what I was expecting. I was very happy with them and I would definitely recommend them.

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    PriceRates

    Reviewed Jan. 4, 2021

    Sherpa's coordinator worked very well. Everything was very smooth. The transport was halfway across the country. It was about 1,500 miles, and they did it in three days. I like the guaranteed price. The final cost was exact as the quote.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Scott, you for taking the time to leave a review. We are thrilled to hear you had a great experience! Consistent, clear communication and honesty are the foundation of our philosophy. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 3, 2021

    Sherpa had good reviews, but most importantly, it was at a fixed price. They were not bidding. Their customer service was excellent. They were very speedy and did a good job. The driver also kept on being in touch while they delivered the vehicle from Florida to Colorado. I'm very impressed. If I ever need this again, I will use them.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Jan. 3, 2021

    I looked at the reviews and Sherpa Auto Transport had good reviews. When I talked to the brokers, they were willing to negotiate with me a little bit. However, I was supposed to get a $100 gift card back as a rebate, and I didn't get that yet. I'm not sure that's gonna happen, but hopefully, it will. Apart from that, the communication was good with the driver. It was good with the Sherpa rep that set it up as well. He made it simple to do. Also, pick-up was great. The driver was on time and he was cordial. I had my daughter do the drop-off because we weren't yet in the state and she had no issues either.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2021

    Sherpa's rep was very friendly. The pickup and delivery were pretty quick.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2021

    A smooth transition. Excellent communication throughout the entire process. Highly recommend Sherpa for cross-country auto transport. No damage to the vehicle and delivered successfully without any issue.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to leave a great review, Dick! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. Thank you for choosing Sherpa Auto Transport!

    Verified purchase
    PriceRates

    Reviewed Jan. 2, 2021

    I had a really positive experience with Sherpa. They had shorter like, “We'll pick it up from this time to this time.” They said, “We'll pick it when you need it” and the price was about the same. I was impressed with the level of expertise and knowledge of the reps. They were good at communicating. They did everything on time. They were great. I loved it.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2021

    The experience was positive and I would use Sherpa again. They were very nice and seemed very trustworthy. The process was super easy and painless. Everything was as described in the initial process of setting it all up and the timing was on point. I had known in advance the nature of car transport in the US and how transport companies will contact brokers. It's not like a Sherpa driver. Being informed on my end, I kind of knew what to expect. That helped.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! Sherpa Auto Transport was founded to make the auto transport process easy. It's the greatest compliment to hear that you found our service to be accessible and reliable! We pride ourselves on working hard for our customers by providing them with fair pricing backed by our Price Lock Promise, frequent communication, and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

    Verified purchase
    PriceRates

    Reviewed Jan. 2, 2021

    I would like a little better pricing from Sherpa, but aside from that, I'm happy with the service. I've used Sherpa before and it was on time. This time, the transport was from Denver, Colorado to Washington D.C. Everything was fine.

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    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed Jan. 1, 2021

    They were very professional and very courteous. They were upfront and I liked them. The rep explained everything really well. He sent out the paperwork to an email immediately and everything he said went right as follows. The final pricing was exactly what they quoted as well.

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    Verified purchase
    TechPriceStaff

    Reviewed Jan. 1, 2021

    I liked the service Sherpa offered and their positive reviews. They were easy to reach and very attentive. We had two vehicles delivered and there were two different transporters that we contracted with. They were both excellent. They delivered them when they said they would. The cars arrived in the same condition as they were put on the truck when they started and the cost they told me was what it was. It was a pleasant and seamless process with Sherpa.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Robert, thank you for taking the time to leave a review! We are thrilled to hear you had a great experience transporting your vehicles. We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your vehicles. At Sherpa, we pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Jan. 1, 2021

    The rep was awesome. I didn't end up calling another company to ask, but he had given me the option and laid it all out. I found him to be incredibly helpful and it was a great interaction. It was around the holidays, so the quote was a little more expensive, but it sounded reasonable. I had friends who moved as well and theirs cost similar. Plus, I appreciated the fact that they covered the difference if the quote was different than what the drivers were asking for. The delivery was smooth. It came a bit early, so the guy had to wait a bit, which was fine. He was very nice about it. I used Sherpa in another move a year before and loved it, so I used them again and I will keep using them. I'll definitely refer them to friends and family. I enjoyed my experience.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 31, 2020

    I had hit a deer out of state and needed to get my car back to where I lived. I looked at a bunch of companies and given that I wasn't going to be with my car and I’m sending it up to a place to be repaired, I wanted to make sure that it was a reputable service. Considering the reviews that I've seen, I went with Sherpa and they were able to get things sorted out very quickly in a holiday weekend. It was very easy. The quote was very reasonable too. Some of the competitors were offering ones that seemed almost too low. I would use Sherpa again or recommend them to others.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Caroline, thank you for choosing Sherpa and for your great review! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. It was our pleasure to assist you and we hope we have the chance to impress you again in the future.

    Verified purchase
    PriceStaff

    Reviewed Dec. 31, 2020

    There were no surprises. Everything was exactly as they suggested. Sherpa was very professional and their quote was very competitive.

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    Verified purchase
    Staff

    Reviewed Dec. 30, 2020

    Provided an excellent driver in the time frame requested. Car arrived when expected and in the same condition it left in. Great driver and excellent company to do business with. I would highly recommend Sherpa!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to leave us this great review, Bill! We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing backed by our Price Lock Promise, frequent and courteous communication, and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 30, 2020

    Everything went great. Everyone was nice and everything was right on time. My car was dirty but it was fine. The rep was awesome. She was nice and understanding. I was running a few minutes late and she was very nice with it. She didn't get an attitude like some people would. The driver was awesome too and the quote was right on point. They told me $1,200 - $200 deposit and $1,000 at pickup, and that's exactly what it was.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Charita! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We offer a Clean Car Guarantee which enables customers to get their car washed after delivery - on us. We hope that you will take advantage of this program to get your car squeaky clean. Thank you again for choosing Sherpa Auto Transport!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2020

    Communication was well, even with the driver, up until the time I received my car. It took them two days to transport it from California to Oregon and everything was fine.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2020

    I went with Sherpa for the quick pick-up time trend and good customer service. They have good reviews too. They delivered the vehicle right to our door. Everything was perfect and I'd highly recommend them. They could have a better-looking website though. It was user-friendly but a lot of these websites don’t look as professional as they should be for their service.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 29, 2020

    Sherpa offered a healthcare discount for working as a frontline worker that's why I chose them. They also offered a $20 voucher for a carwash when you get a car delivered. That was really cool. They were organized and everything was seamless. The driver was very professional, polite and arrived early which was a good thing. He gave me a three-day window and he showed up on the first day of that window. With the holidays and the snow, I was anticipating he would be late.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Dec. 27, 2020

    I shipped two cars using Sherpa Auto Transport during the month of DEC 2020. First car I shipped was a 2019 Honda Civic Hatchback from Austin, TX to San Diego, CA. The 2nd car I shipped was a 2013 Hyundai Elantra GT from San Diego, CA to Lehi, UT. On the first car shipment, their sales agent Angie was very helpful. She took the time to explain to me the process involved in shipping a car and she also noted that Sherpa Auto Transport has a "price lock" guarantee. This to me was one of the reasons I chose to ship with them.

    For the 1st car shipment, it was picked up on a Monday night in Austin, TX and it was delivered in San Diego, CA early Thursday morning. I was so impressed with this shipment that I used them again for the 2nd car shipment. For the 2nd car shipment, it was picked up early morning Wed in San Diego, CA and it arrived on a Saturday morning in Lehi, UT (Friday was Christmas Day so no delivery scheduled). To sum it up...if you want a reliable company to handle your car transport, Sherpa Auto Transport is the one you should use.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to leave us this great review, Jose! We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship not one, but 2 of your vehicles! At Sherpa, we pride ourselves on working hard for our customers by providing them with fair pricing backed by our Price Lock Promise, frequent and courteous communication, and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport! We look forward to assisting you again in the future.

    Verified purchase
    Staff

    Reviewed Dec. 26, 2020

    I’m familiar with transportation industry. Never used car transportation before though Met all our needs. Everyone was very friendly and professional. Would definitely recommend. Car was picked up in Florida and delivered to Michigan in the time that we needed it. Thank You!

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    TechStaffRates

    Reviewed Dec. 24, 2020

    We searched for several weeks for a reliable and trustworthy auto transport company (with a fixed rate), and after research decided on Sherpa. We could not have had a better experience. Both Sherpa and the contracted transport company were outstanding and made the entire experience seamless and easy. Couldn’t recommend more. A+++.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to leave a review. It was a pleasure to work with you to ship your vehicle. We’re glad to hear that your carrier provided such great service and have marked them as a preferred partner so that other customers can experience the same high-quality service. Should you need another transport in the future, we will continue to exceed your expectations!

    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2020

    I scheduled two cars to be picked up in Connecticut and moved to Texas. The pick up date worked well but the delivery window did not. I was given a delivery window of December 8-10 but the driver wanted to drop them off on the 6th, at night!!! I have a good friend that was able to be available at the newly negotiated December 7th. I didn’t want the 7th but it’s as if I had no choice. I should have held Sherpa to the agreed upon delivery date.

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    Customer ServicePriceStaff

    Reviewed Dec. 22, 2020

    I requested many quotes when shipping my car from Maine to Washington state, and Sherpa Auto Transport was the first to call me, the most professional throughout the process, and the most responsive to my (many) questions. They helped me figure out some complicated logistics and saved me money in the process. I will definitely use them again in the future should I need to ship a car again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Olivia, thank you for taking the time to leave such a great review! We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. We look forward to helping you with your future shipments!

    Verified purchase
    CoveragePricePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 21, 2020

    I had a great experience having my car shipped with Sherpa. They found me a driver the very first day the car was available for shipment, the driver was at my parents’ house to pick up the vehicle the very next day, and he arrived at my house almost 1000 miles away the day after that! Two days ahead of schedule! And although I chose to go with open transport, the gentleman arrived with my car in a covered trailer, no extra charge. The whole experience was convenient, timely, professional, and cost effective. I highly recommend Sherpa for one’s automotive transportation needs.

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    PriceStaffRates

    Reviewed Dec. 18, 2020

    I like the price, the timing and the overall value of what I’m getting with Sherpa. We communicated with the driver when the vehicle was picked up, when he was on his way, and as he got closer.

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    Staff

    Reviewed Dec. 18, 2020

    Our experience with Sherpa was very professional. The one who was accepting my order was very kind. The vehicle was delivered faster than I expected. It was today, delivery was at night. The guy who was picking up the car took a lot of photos of the car. When he was giving me the car, he explained it all, the process and how it was transported. So, if I had any questions, he gave me the link to the form that I need to fill upon inspection. There were no damages to the vehicle upon arrival too. It was definitely a good experience.

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    Punctuality & SpeedStaff

    Reviewed Dec. 17, 2020

    I purchased over the internet and Sherpa coordinated with the dealer in Chicago to begin the transport process. Car arrived in Atlanta a couple of days later on schedule and driver was very professional. Thanks Sherpa!

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    Response from Sherpa Auto Transport

    Scott, thank you for the great review! Responsiveness and honesty are the core principles that guide our business and it’s great to hear that you found us communicative and reliable. Enjoy your new vehicle! We look forward to assisting you in the future.

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    PriceStaffRates

    Reviewed Dec. 17, 2020

    Everything was really easy with Sherpa. It was like, "What address is it from, what address is it going to?” Then they said the price. The driver was fantastic too.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 16, 2020

    The reps at Sherpa were great with communication. The interaction with them was very painless. Also, the quote was fair and it was quick delivery, too. The driver got to our street and said there were too many short limbs hanging. We ended up meeting him on a busier street, just a block over. But it was an easy transfer of getting the car off and then us getting in it.

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    Customer ServicePriceStaff

    Reviewed Dec. 16, 2020

    We found Sherpa through the internet while we were reading reviews and we have now used them twice. The communication we received from their reps has been good. We had a couple of different other companies in the past and we had communication issues with them. But we have not had that with Sherpa at all. They stayed in touch and everything was accurate. What they said the estimate would be was the actual cost in the end.

    On the second time we used them, we transported our vehicle about 2,000 miles, one way. We asked for an enclosed carrier and that was what we got. Also, the gentleman was there when he said he'd be, kept in touch with us along the way, and told us when he was about 10 minutes away. So, my husband was able to meet up with him at the right location, loaded the car right up, and off they went. Everything went smoothly and we have recommended them to a couple of our neighbors who were asking just the other day.

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    Sales & MarketingPriceRates

    Reviewed Dec. 15, 2020

    I solicited carriers myself on the internet and had concerns. I then contacted Sherpa - and the results were exactly as they had advertised. They provided a carrier within a 3-day window - and the vehicle arrived in 5-days from pick-up including a weekend, driveway-to-driveway. My first time trusting an open transport and it turned out wonderful. I will use them again if the need arises. The price for the oversight & possibilities was good. Could not fly and risk driving back for that price.

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    Customer ServicePrice

    Reviewed Dec. 15, 2020

    My brother had passed away and his car was in Illinois and I needed to get it to Florida. The customer service team at Sherpa was wonderful. The quote they gave was on the high side but since COVID and people not going state to state, it was about what I expected. The delivery crew was wonderful as well. I live in a gated subdivision and they were in an enormous tractor-trailer made for moving vehicles. So they weren't able to pull in. I walked to the other side of the gate and when I saw their truck coming, I flashed the flashlight I had and they pulled over.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Dec. 15, 2020

    I liked that Sherpa was transparent about the broker, bidding, and pricing. I also liked the insurance that they gave for 300 bucks of the bids. The coordinator was was great as well and the quote was the same as the final cost. Plus, the communication from Sherpa and the driver were both excellent. We've shipped our car a number of times and the pickup and delivery were by far the easiest. They were on time, came when they said they were going to, really fast across the country, and really easy to work with. I would do it again.

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    Staff

    Reviewed Dec. 14, 2020

    Harold our driver was super professional and one time to pick up the vehicles. Harold delivered the vehicles on time as well and the entire experience was great. We will definitely use Sherpa Auto Transport and Harold again if we move. Hopefully, we don't have to move again.

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    PriceStaffBilling

    Reviewed Dec. 14, 2020

    The Sherpa rep I dealt with was super awesome. The initial quote and the ending bill were the same. My car's condition when it came was what I expected. It was a little bit dirty, but it was driven.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Dec. 14, 2020

    I cancelled with the first company that I went with and then I saw the Sherpa advertisement online. It looked very decent to me and I contacted them. They said they could do the move for $2,300. They also guaranteed that it would be an enclosed transport and that my car would be delivered within six days. So I signed up with them. They picked up my car on a Wednesday and it was delivered on Saturday morning, so it was within three days. The drivers told me they drove day and night. They took turns driving. The drivers and Sherpa called me. They kept me informed at all times where my car was so I could expect delivery and communicate with the person that was receiving it in Portland. It was excellent communication. They really took good care of my car.

    The price was decent given the fact that they only transported two cars in one trip. It was a 2,600-mile trip so there was not much money to be made with two cars transporting. Everything was a straight deal. There was no damage on my car when it was delivered and nothing was missing inside. It was a pleasant experience. I would recommend Sherpa to anybody who needs a car transport.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 13, 2020

    I trusted Sherpa from the beginning to the end and I was satisfied with the service. Everything was clear and I had answers on my questions. My car was transported very well and I paid exactly the same amount as the quote that I received. I expected a little bit late delivery but it was very fast. The car was picked up November 5th and delivered late evening on November 6th. I talked to the driver and we found the place where he could pick up my car. When he arrived in Florida, he parked somewhere but delivered the car to the address of destination. It was very convenient and the car was in the same condition as it was picked it up. If I or somebody needs to move a car, I will definitely recommend Sherpa.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 13, 2020

    I was moving across states. I went online and used three websites that were pretty reliable. I called the top 3 auto transport companies that received the highest reviews. I made a call to Sherpa as they were within the top 3 and the initial quote was almost exactly the same as the other company I was considering. I told the Sherpa person to call me back in 30 minutes because I had to discuss with my fiance the pros and cons with each company. We looked at the reviews on the Sherpa website before we received a callback.

    We primarily went with them because their prices were pretty much comparable to the other two companies. Then the people were really friendly, straightforward, easy to understand, and didn't throw a lot of jargon. It was pretty simple to follow and that made me feel comfortable and understand the picture of the service that they provide and how things were to go about. Sherpa offered cleaning services and that incentive wasn’t brought to our attention. If we were to know that at the initial phone call with the person, that would be an additional incentive to sign in with Sherpa.

    The pickup and delivery were done within the timeframe. Originally, I ordered a pickup at an earlier time, and then, things changed. I asked one of the Sherpa representatives if we wanna move the pickup a day later, if it would affect my delivery state. He was straightforward and said it would increase the delivery of about one to two days. Things were pretty much easy to do through the phone service and I also received callbacks just confirming that the change was made. Then it actually happened just a day later as opposed to two days. All those little experiences made me really satisfied and for those reasons, I would recommend Sherpa to friends and family.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2020

    Sherpa is the greatest ever. I had them move my automobile from Florida to Connecticut. The customer service team was wonderful. They informed me, kept informing me of what was going on and approximately when it would be picked up. I can't say enough good about them. The driver was also wonderful. He kept in touch with me regarding the pickup, the best place to pick up and drop off. Everything was great.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Dec. 12, 2020

    My son had his household goods as well as the car moved from Washington to Missouri. For the car transport, we looked at three different companies and ended up with Sherpa because the cost was reasonable. That worked out perfectly. We had a very good encounter with customer service. I didn't have any problems understanding how the process worked. The quote we got was kind of what I was expecting and it was accurate. When I initially made the arrangement, the fellow said that I would get a $100 rebate in the form of a Visa card.

    It was about eight days from the time of pickup to the time of delivery. The carrier driver was fine. He had a bit of an accent but we were able to understand him. The guy didn't bring the car to our house, which had plenty of access. There was a more convenient spot for him. Our roads are extremely wide and we're right off of a major highway, Route 61. He wouldn't have had any trouble coming up into this neighborhood. Nonetheless, it wasn't a problem for us. I was okay with the arrangement. We got the car and we were completely happy with the service. The car was dirty as could be expected because it was an open transport. But the car looked like it was in the same shape as it was when we sent it. We would use Sherpa and we would recommend them as well. I wouldn't have any trouble if somebody just called them only.

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    Customer ServicePriceStaffRatesTransparencyCommunication

    Reviewed Dec. 12, 2020

    My son is in the Navy and was relocated to San Diego and we needed to ship his car out to him. Sherpa wasn't the cheapest transport company, but when they said they were going to pick up the car, and when they were going to deliver it, that's what they did. Sherpa was very forthcoming in what they were talking about. Also, whatever price they quoted, that was the price it was going to be. There wasn't going to be a bump up in price.

    The delivery of the vehicle was great. The driver was also really professional. I was told who I was going to get a phone call from, so I could put that in my phone. They contacted me two days out and then on the day before and in the morning of, they kept me updated. Another thing that people need to take into consideration is that these trucks are massive, there is no way they can get into a regular neighborhood. Sherpa was upfront about saying they are not going to be able to get into a gated neighborhood.

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    Customer ServicePriceStaff

    Reviewed Dec. 12, 2020

    I went with Sherpa based off the reviews. Everything with them was very customer service friendly. I also liked that they were very informative and that was the biggest thing. I was very aware of their policies as well as the things to look for as far as making sure that everything was what it was supposed to be before the car left and when it arrived.

    Plus, there were no hidden charges and everything that I was told was exact. I also appreciated the fact that there's an upfront cost that you pay, then you pay the remaining balance once your car arrives at its destination. So it's not like you're paying money and you're not really sure what condition of your car is going to be. But my car arrived in the same condition it left. It was just a little dirty, but that's okay. I had a good driver, too. All in all Sherpa is a great company to work with. I had someone who asked me about them and I gave him the company's information. So hopefully, their people use them as well.

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    PriceStaff

    Reviewed Dec. 11, 2020

    We are visiting our son and daughter-in-law in Las Vegas and staying for an extended period of time and it's cheaper to transport my own car out here than to rent a car. I read reviews online. I had two competing bids and I went with Sherpa due to their internet review. Their service rep was very good.

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    Customer ServicePriceStaff

    Reviewed Dec. 11, 2020

    I was moving back home to Texas, from Oregon, because of COVID. I needed to get my car back to Texas. The quotes Sherpa provided me was a little high. They were within $100 of what I was expecting. But my experience with their reps was great. Everyone was super friendly, really patient and answered all my questions. The driver had to change location because I live in a residential, small street neighborhood. He was proactive in letting me know that he didn't think he would be able to fit on the street. He called me a couple of hours before he got there and we chose a new destination. So, he was good about recognizing that and helping to coordinate a new meeting place.

    The condition of the vehicle upon its arrival was great. I would definitely recommend Sherpa and use them again. The actual transport company that sent my car was also great. I ended up leaving something in the backseat of my car. They helped me get it in the car, which I know is a pain for them, but they were super nice about it and accommodating too.

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    PriceStaff

    Reviewed Dec. 11, 2020

    I was gonna relocate from Massachusetts to California so I needed to transport the vehicle. Sherpa had better customer reviews and they're a little expensive than the other quotes that were provided by others but I still went with them because the time and the quality of the service were better. They were very responsive and very efficient in finding the driver who delivered the vehicle on time.

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    Follow-Through

    Reviewed Dec. 10, 2020

    My Transporter was so personal and good at his profession. I saw a video of him loading it onto his trailer. He picked up on day stated & dropped off as promised. Not a scratch on it. He drove it right into my carport in front of my apt. Very pleased. No worries.

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    Customer ServicePriceStaffRates

    Reviewed Dec. 10, 2020

    I looked at a couple of companies that were at the lower end of the price range that also had decent ratings, and chose to go with Sherpa first. They responded first. Everything was coordinated by email. The quote they gave us was basically what it cost once it was complete. The car was delivered faster than we thought. The driver was perfectly agreeable and professional. The car was pretty dirty because it was an open transporter. But they did offer a free carwash.

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    Customer ServicePriceStaff

    Reviewed Dec. 10, 2020

    I needed a transport service because I bought an antique car. Sherpa was a little less money compared to the other companies. They could also pick the vehicle up on Friday and have it delivered on Sunday. Everything was A-OK with their customer service team. The equipment they had was also very nice. It was very helpful. A 1935 Chevrolet, so they had to be patient with it to get it started, make sure it had enough gas, and they only had to go half a block to the garage. If somebody wanted to call me, I'd be happy to recommend Sherpa.

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Dec. 10, 2020

    Sherpa transported my vehicle from a primary residence to a secondary residence. I liked their reviews and the discussion I had with the person who booked it. The customer service rep was upfront and responsive, and called me back when she needed to. She reassured me that the experience would be positive, and it was. The original quote was the same quote that I had. It was high compared to some of the other quotes I had, but it wasn't the highest. It was the second highest of the four quotes I got.

    We had to adjust because the driver told us it was going to be on a Saturday and he said, “I'll be there at 8 o'clock in the morning on Friday.” We were in route to our residence, and it caused us to have to drive an extra day instead of spending the night. We were able to meet him at the residence. As it turned out, he called to postpone it later so it was a bit of an unnecessary rush on our part. It could have been delivered as originally stated it would be. Other than that, the contractor that was working for Sherpa was a fine guy. He did a nice job, and I was very pleased with how he handled our car. I would certainly echo the positive way in which the vehicle was handled. There were no scratches, dents or marks.

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    Customer ServiceTechPricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Dec. 9, 2020

    A couple years ago, my wife and I started living in two locations on two coasts. So, we split our time since we're both retired both in Massachusetts and California. So, we had access to a car while we were here in California. Over the first few years, that car died after a long life. To give us greater flexibility, we decided to ship one of our two cars from Massachusetts to California for our flexibility here.

    All three estimates that I got were reasonably close to each other. I kicked the highest one out. I viewed this as transactions as long as they were rated reasonably well by previous users of the services. So, it narrowed down to Sherpa. At the end of the day, it turned out really silly. But it was the free car wash at the end. Both companies came out and they each added one service at the end of the kicker to try and win us over. Sherpa was a free carwash, the other one was a free car rental if they didn't deliver the car when they said they would by a certain date. I was less concerned about that because I can live a day or two without the car where I'm at. I have access to a couple others. So, I said, “You know what? I’ll get the free car wash. Make my car look new when we drive it here.” It's a silly reason, but it is what it is.

    Sherpa's reps know what they're doing. I found that to be the case of both companies I talked to. The gentlemen for Sherpa was very quick to get a quote back, and I really appreciated that. I suspect it's done very simply on calculators on their systems but at the same, I got a reply within an hour almost of each time I asked for a quote. There was about a four month gap when I first got quotes. Then we got serious and pulled the trigger to do it, but I wanted to make sure quotes were still valid. So, I did it again, and each time they came back very quickly. When I said go, within an hour they came back and said, “Okay, you're all set. Thank you very much. The driver will be in touch with you.”

    They introduced me to the driver via email and that driver then took it over from Massachusetts. I never heard from Sherpa again, but it didn't bother me. I was fine. The driver got in touch with us. Sherpa did notify us they were going to deliver the car when they did. I said that my wife was going to be in California. I was in Massachusetts, but she would receive it on the west coast. They made that happen. It was great. Using Sherpa was painless and effective, and they're reasonably priced, courteous and did what they said they’d do.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 9, 2020

    My sister-in-law was in the military and she got transferred from Washington State to Fort Polk, Louisiana. I was helping her ship her vehicle. I did some research, who best met our needs and Sherpa seemed they were the best. It was a good experience with their team. It dragged on for four weeks, they were waiting on me. They were very understanding when I had the information I had to get for them. When I asked them to follow up, they followed up. The delivery driver explained his situation. He had multiple stops and pick-ups, so I asked him to stay in communication with me to give me updates and he kept on following up with me. I asked for a text versus a phone call and he did. It went very smoothly. They more than met my expectation.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Dec. 9, 2020

    Sherpa's rep kind of dogged me at some things, but he was very nice. The quote in the beginning and the final bill matched. I had concerns because they provided me with a quote, and then, at the very end, they have this statement, “And we'll provide $300 of our own money if necessary." So, I had concerns that the price might change. We finally went with them. I've never done this before, so that was unsettling and apparently, we learned that the price can change. But I would recommend them. They got the car here. They did it on time. They actually were a little early, and it worked out just fine.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed Dec. 8, 2020

    I purchased a vehicle that was located in Florida and I'm located in Connecticut. So, I needed to transport the vehicle. I went online and Googled transportation companies. For the most part, choosing Sherpa had to do with the reviews that I was seeing on Google. They were good. I dealt with three people and everybody was very professional. They gave me a price right up front and there weren’t any shenanigans. As it turned out, I was able to even get a $100 rebate on my original price because I asked them. So that was great, too.

    There were no changes in the price once it was set up. They put it on the board and within an hour or two, it was accepted. The final company that picked it up got in touch with me and it all went very smoothly. The driver was concerned about getting into the development where I live and having so many cobblestones because it's a tractor trailer. But he did a very good job. He contacted me before he got here and to let me know he was an hour away.

    Sherpa did a nice job photographing the vehicle and they picked it up down in Florida. They took all the pictures of any kind of dings or scratches. The only thing that I would suggest is that they allow you to see that on the bill of lading before they get here. I didn't get a bill of lading until the driver showed up and he took pictures of the car after he took it off the trailer. Then, that was added to the bill of lading.

    I would have liked to have seen that before I accepted delivery of the vehicle. I had to give the driver a check for 500 bucks when he took the vehicle off the trailer but there was no way for me to look at the car. It meant that I would have to go back to them. You couldn't do that right when he took the car off the trailer. But the bill of lading was sent to me immediately after he took the pictures and I signed for it. It was right in my email immediately, so that was good. Everything was very smooth with my experience with Sherpa and the car even got here a day early.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 8, 2020

    I'm becoming a snowbird. I'm moving back and forth between the two coasts. So, I drove the motorhome and had the car shipped. The auto brokers matched us up with Sherpa. The quote was about what I thought it was going to be. I knew it’s gonna be pricey, but it was reasonable for what they had to do. I was late in getting here. I had to rely on my brother in law to meet them on the delivery. That was a little tricky because we ended up having them take it to a different location. The one I had thought we could do was too busy traffic-wise. But they were very cooperative and very good. The driver, from what my brother-in-law said, was very good. Sherpa is a very good company. I would certainly recommend them if someone asked me.

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    Customer ServicePriceStaffBillingTimeliness

    Reviewed Dec. 8, 2020

    I googled best auto shippers and Sherpa always came up on a couple of cross-references. I went with them and they were good all the way up. They called me a lot and I told them my situation. I was not ready yet ‘cause I had to send out money, get the title, and make sure the truck could get out of there. I had to finalize a deal and that probably took about a month. But they kept up with me. Once it was ready to go, I gave them a call. They gave me a call the next day that they were gonna pick it up the next day in Seattle. It was here in Philadelphia after about nine days. The initial quote was 18 and the final bill was 19. They gave me $100 prepaid card so it was kinda equal.

    The driver was a good guy. He texted me when he was about a day and a half out, told me when he was gonna be here, and he was here about that day and almost on time. The truck was great. He had it tied down correctly, four-by-four. He explained to me where he tied them down which was on the frame and not around the wheels or any of the parts of the front end.

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    PriceRates

    Reviewed Dec. 7, 2020

    I had Sherpa transport my Toyota Corolla from Las Vegas to Boynton Beach, Florida. I liked ther guaranteed price. The quote was a little high, but the final pricing was spot-on. They delivered the vehicle when it was promised. It was perfect. Use them.

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    Customer ServicePriceStaffBilling

    Reviewed Dec. 7, 2020

    We were moving and needed a transport company, and we called the broker. He picked Sherpa. The initial quote and the ending bill were the same. The driver came, said who he was, loaded the vehicle up in his truck and left. The condition of the vehicle was the same when it was delivered. It was very smooth using Sherpa.

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    Customer ServicePriceStaffBilling

    Reviewed Dec. 7, 2020

    I googled auto transport and about 50 of them came up. I kind of weeded them down and started getting some bids. I must’ve had at least 10 bids. Sherpa wasn't the cheapest but when I called them, I talked to a gal and she was very informative. She provided excellent customer service. I understand that she was probably just a broker but that's okay. We had an issue with the picking up of the car, the delivering of the car, and who was going to pick it up up here because we weren't going to be here. The gal worked excellent with me on that and got all the information to the driver. The driver called me several times. We've talked on the phone and arranged a meeting place outside of the development but in a commercial setting where he was able to get his truck in. There were lots of communication so that was good. It was a good experience. Sherpa did what I wanted them to do and the final bill was the same as the initial quote.

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    Contract & TermsPricePunctuality & SpeedStaffRates

    Reviewed Dec. 6, 2020

    My experience with Sherpa Auto Transport was very positive. The arrangements and scheduling was easy. I was kept informed of their progress. They found a driver quickly and he was professional and got my vehicle to its destination safely and quickly. The cost of the service was well worth the price. I will use them again in the future.

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    Customer ServicePriceStaffRates

    Reviewed Dec. 6, 2020

    We had my car that I inherited transported from my father to me and the experience was a great one. The timing was exceptional even though it was not shipped exactly on the date I requested, it was shipped a few days after which was fine for me. The price quoted was exactly what I paid. Sherpa contacted me by email each day with a status as they were attempting to acquire a driver. They called me back when I called with any questions and they contacted me once they secured a driver. They sent all of the details by email and I was able to communicate with the transport company easily.

    The car was picked up right when they estimated and the company was very polite and professional with my father when they picked it up and the same with me when they brought the car to me. We met in an agreed area for me to get the car and they even text when they were close by. The Transport company communicated with me every step of the way and showed up when they estimated they would. The entire process was amazing and I am very thankful I chose them. The car was delivered with care and no issues. I would not hesitate to utilize Sherpa again.

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    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 6, 2020

    Sherpa has the best rate and got back really quickly. Also, they weren't too pushy like some of the other ones. I couldn't do the direct pickup and drop off because the car wouldn't fit by where I lived but it was easy to figure that out. The reps were super helpful. I used Sherpa one other time and it was super easy. This time around, the rate was a little more expensive than last time for covid reasons but it was still better than what I had found in other places. The quote they gave me initially was what I ended up paying. The transport was from Texas to California and it was completed in 4 days. It was super fast. I'll keep using them back-and-forth.

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    Customer ServiceCoveragePricePunctuality & SpeedRatesTransparency

    Reviewed Dec. 6, 2020

    I spent a little over a month researching and I ended up on a transporting website that ranks the best auto transporters. I talked to five different transporters but chose Sherpa because while their price was a little bit higher than what everyone was quoting, they had a price guarantee. And they would cover $300 if the price fluctuated above what they quoted me, which gave me a sense of security. The customer service was awesome and the individual who spoke with me through the entire process was great. He able to work with me because my fiancé worked from home. So, he called me at the right time so that we could all be on the phone together. It was an easy process. Sherpa quoted me 7 to 10 days for the transport but the vehicle was there in 5. Even when I wasn't there yet, because I drove to California from Virginia, they held on to the vehicle, worked with me and waited until I arrived.

    People should choose Sherpa because a lot of transporters these days will give you awesome prices, but it's never guaranteed. You never know what they're gonna add at the end of the day. Sherpa is transparent and when you're making a big move like that, that's what you need. So, I would recommend them to anybody.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed Dec. 6, 2020

    When I went on to a lot of different lists or articles that were written, the name Sherpa kept coming up as they were on a list of the most reliable and the most professional. That was a name that repeatedly came up in my search as a credible company. Then when I went in and read the customer reviews, people seemed happy with them. Their customer service was great. The guy I first spoke to gave me a lot of details. He was very professional. I told him that my son's car was being worked on and I couldn't really commit at that point because I didn't know when the car would be ready. It was maybe on Thursday, and I said they'd definitely have it over the weekend. He said, “How about I follow up with you on Monday at four o'clock?”

    Monday, at four o'clock, the phone rang. He followed up with me. Again, I said the car was not ready yet. He said, “How about I call you tomorrow?” They kept calling but they weren't calling in an annoying, “We want your business." If they said four o'clock, they called at four o'clock. Their people were very professional. I never felt pressured. I always got information about, “Your car, either do you want it inside or do you want it outside? And this is what the costs are.” They did say the costs were variable day by day, so the price that he quoted me originally was more than the price I ended up paying.

    I had nothing but a good experience with Sherpa. I spoke to them the Tuesday before Thanksgiving, thinking that it might take a while to get my car because of the holiday weekend, and the car showed up on Saturday. My son was driving home from college and he had car trouble and we ended up flying him home because Thanksgiving was coming and the car was gonna take 10 days to fix by the time they got the part. My son's car was packed with all his stuff he was bringing home from college, and when the car got here, all his stuff was in there. It showed up exactly when they said it was. The driver texted me Saturday morning and he said, “I'd like to introduce myself, This is my name. I will be at your home with your car 12:00.” He was there a 12:00. Sherpa even says if you send them a receipt that you got your car washed, they will reimburse you for the cost of the carwash, which we didn't end up doing just for our own reasons.

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    Reviewed Dec. 5, 2020

    Sherpa seemed more knowledgeable and more truthful over other companies so I went with them when I shipped my car. The sales rep was excellent and the driver was a nice guy. Also, the quote I was given was exactly the same as the amount I ended up paying. The transport was 1,500 miles and it took a week. They picked the car up on the 11th and I asked them not to deliver it before the 17th because I had to fly here. I'm sure it would have been sooner but I asked them not to. The driver was able to meet me and he went out of his way. I originally wanted them to bring it to the house that I bought but I ended up being at a hotel a day longer so he delivered the car to the hotel, which was great. I already told someone about Sherpa. I said, "If you're going to transport your car, use them."

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    Reviewed Dec. 5, 2020

    My dad and stepmom sold their home in California, and my son drove the car from California to Minnesota. But after they sold their home here, and 23 years of marriage, my stepmom decided she didn't want to be married anymore. I wanted to look for the quickest way for my dad to get his car back to California to have some familiarity. So, I just googled "car transports" and saw Sherpa was a really good deal in comparison to what they paid my son to drive his car. They also had dogs that he brought across, but they paid him more money than what I paid for him to get his car back. I saw the price, it had good reviews, and I just said, “Accept. I'll pay you right now. Let's get this car back.” So, he had it back within a week or so.

    Sherpa's customer service was fine. The only thing I didn't get was a call. My stepbrother and I weren't exactly in the best communication where the car was located and I said, “Did they pick up the car?” So, I don't know if I got calls at all when the car got picked up. I remember getting the thing that the driver had accepted but I felt like there was a little bit of lack of communication. Then, they had some weather issues on the way over here, and so, I didn't know exactly when it was going to be here. I finally got an email saying it was going to arrive a certain day. But I didn't know the time. I had to call their company and ask. The person I called apologized and he let his driver know that he wished he had communicated a little bit better. But for the most part, it was very smooth. I would totally use Sherpa again.

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    Reviewed Dec. 5, 2020

    When I was researching, Sherpa had a lot of reviews. So I felt that I was getting contacted from other companies that didn't have as many reviews. I wanted something that had a lot of reviews, which correlates to shipping a lot of cars, which made me a little more comfortable. Sherpa was a little more expensive than other places. But there was a lot of reviews so I was okay with paying a little extra money. Rick was my driver and he was great.

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    Reviewed Dec. 4, 2020

    I read information about other people's experience online and the thing that kept coming across over and over about Sherpa is you might pay a little bit more for the service, but you're gonna get exactly what you want and they're gonna do exactly what they say they're gonna do when they're gonna do it. And sure enough. I needed to have my car shipped from Seattle, Washington to Gainesville, Florida and the shipping company that they used, K & S Trucking, was amazing. The person that I worked with kept in touch with me throughout the entire process and the driver was very professional. I was so impressed with them and the quote was exactly what I was charged. It was spot-on. I wanted to get my car in one piece and have it well taken care of and I definitely feel like I did. If I ever have to ship another car, I'll be calling them.

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    Reviewed Dec. 4, 2020

    I looked at around four companies and it was not necessarily the price that made me choose Sherpa but the communication and them being more direct. Also, they worked with me. I had them transport a Jeep Wrangler around 1,200 miles. The quote was fair and very accurate. The delivery was great and the person who delivered my vehicle was amazing. The vehicle’s condition was good. It was how it was when it left.

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    Reviewed Dec. 4, 2020

    I was looking to ship a car. I'm in Charleston, South Carolina and the closest company I could quickly find was Sherpa. The agent was very responsive, not creating any questions with things he was saying. The experience was as painless as I could imagine. They were very good. The communication with Sherpa was excellent. They did everything they said they were going to do and it was just a good experience.

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    Reviewed Dec. 3, 2020

    I engaged Sherpa Auto Transport after exploring reviews and BBB ratings as they had, by far, the best reviews of the five companies I explored. And the price was competitive with the other companies. The car was jointly inspected, loaded and tied down to my satisfaction and it arrived at the destination in the same condition it was picked up - no issues. My only minor gripe was that neither I at the pickup or my daughter at the destination received the stated 24 hour notice of pick up and delivery. But this was not a problem for me or my daughter and as the car arrived without damage or incident I don't see this as an issue. Overall a quick and painless transaction and I would recommend Sherpa for transporting your vehicle.

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    Reviewed Dec. 3, 2020

    The driver was incredible. I owed a certain amount so I was paying it in cash. I overpaid him a $100 bill and he handed it back to me. Also, the car was fine when it arrived.

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    Reviewed Dec. 3, 2020

    I liked Sherpa's customer reviews and the price. I called and they asked my basic information when trying to acquire a service or provide a service. The few other companies I called didn't do that so Sherpa seemed more reliable. The reps were knowledgeable about what they were doing. The quote was exactly what I had to spend. I had $100 rebate because I'm military. The driver reached out and let me know he was close and when he was gonna be there. Then he let me know he was on his way to me. I had someone else receive my vehicle for me at first and I just got my vehicle back. I received it in the same condition I gave it to Sherpa. Overall, it's a fair and reliable service. I'd recommend it if you need to ship a vehicle.

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    Reviewed Dec. 3, 2020

    I was moving two cars and when I read reviews online for Sherpa, they came back very positive. It was excellent dealing with the customer service rep when I called for the setup, and the initial quote and the ending cost were the same thing. When the cars arrived, they were in the same condition as when they left. Sherpa did a great job and I'd highly recommend.

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    Punctuality & Speed

    Reviewed Dec. 2, 2020

    I read good reviews across the board for Sherpa, and I’m very happy with the entire experience. They were super quick to find transport, so fast that I actually had to reschedule for the following day, which they were happy to accommodate with a new carrier. They answered all of my questions, gave me more detailed information about the carrier and satisfaction, and the carrier (Skyline) was very good at staying in touch. Would totally use them again if I needed transport. Thank you!

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    Reviewed Dec. 2, 2020

    Great service! Within 24 hrs of placing my order Sherpa had a transport company lined up. 6 hours later my car was picked up. 40 hours later it was delivered. 900 miles away!!! I was leary of using a transport service. Cars aren't cheap. But my pregnant daughter needed a car. THANK YOU SHERPA.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Dec. 2, 2020

    We were moving from state to state. Sherpa transported three vehicles for us. Two SUVs and one sedan. Our experience with Sherpa was really very seamless and painless. The rep gave me an estimate. I gave him the dates and he called me or emailed me a week before and confirmed. They showed up on time and it was delivered on time. The driver called also. The agents were very knowledgeable and very easy to help. The quote was the same as the final price. So, that was good. During the delivery, they gave us a window of a couple of days and they narrowed that down to a couple of hours. The driver called at least once and updated us on the route and where he was at. It happened when he said it would happen. They were professional and they knew what they were doing. They took good care of the vehicles too.

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    Reviewed Dec. 2, 2020

    I’ve used Sherpa before so when I was moving a car, I had them transport it from Orlando to Texas. I emailed somebody, they emailed and called me back, and set it up. The quote was very accurate and the experience with Sherpa was good.

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    PriceStaff

    Reviewed Dec. 2, 2020

    The quote was fair compared to other places that I looked at. There were some that were cheaper, but I was pretty satisfied with what I got and the quickness in the service. I contacted them in the beginning of the week and by that weekend, I had my car shipped. It came in an enclosed trailer and it was the only vehicle in the trailer, which is also kind of nice. I had contact with the driver at all times too. He delivered at the time and date that he promised.

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    Customer ServicePriceOnline & AppRatesFollow-Through

    Reviewed Dec. 1, 2020

    The ratings that people wrote in about the quality control aspect that Sherpa has made me decide to go with them. I went strongly with the recommendations from people. The quote that was said on the website was a little bit less than some of the others, and once Sherpa set it, it was set in stone. They would pick up any difference so the pricing was very good compared to a lot of others. During the delivery, the gentleman made an effort to call me three times. It was a difficult delivery for parking so we had to find another place to deliver. But the guy made it, called me and did a nice job. It was pouring down rain too but he was there. Sherpa did what they said, showed up on time and kept me informed. So, it was great and I recommended them to another friend who's gonna be relocating out to Houston.

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    Reviewed Dec. 1, 2020

    I did an internet search, then I went for the Better Business Bureau ratings and positive customer reviews. I signed up with Sherpa and the communication with their coordinator was very good. The quote they gave me was about the same as the final cost but the driver ended up damaging the car. It wasn't a serious damage but it's kind of a unique car. It came off of the back of the transport vehicle twice when he was unloading it and it just slid off one side of the ramps. But he paid to get it fixed, so no complaints there and it was a good experience overall.

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    PriceStaffRates

    Reviewed Dec. 1, 2020

    We have a summer home in Maine and a rental home here in Texas, and I didn't wanna make the drive. I looked at three auto transport companies, and Sherpa had the low price. They have professional people working for them. The whole process went very smoothly. I was very happy with it.

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    Customer ServicePriceStaffRatesFollow-Through

    Reviewed Nov. 30, 2020

    I just obtained a vehicle that was 1,600 miles away and I picked one of the five best rated when I did an online search. I started my inquiry and the reps called me and gave me the details and specifics. They gave me a quote on how much it would be and I went with Sherpa. The quote was within my budget and I was thinking it would cost. So, it seemed reasonable.

    During the delivery, the carrier called me in multiple occasions and let me know where he was at and how far away he was. Then, when he showed up at my house, I met him outside my property and they unloaded the vehicle. We walked through it as far as looked at the damage or if there was any damage, which there wasn’t. Then he unloaded the vehicle and I exchanged a certified check. Sherpa was straightforward and did what they said they were going to do. They gave me three days to find somebody and they found somebody in their company. Also, the price didn’t change from what they quoted.

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    Reviewed Nov. 30, 2020

    I googled car transport services and I did due diligence. I made a few phone calls and ended up choosing Sherpa. They did a very nice job. I called several times only because I was under a time crunch to get the car where it needed to be. The customer service reps were always very responsive and everything that they told me would happen happened. The car got there in two days. It was a little dirty, but it's an outdoor carrier, and that's what happens. It was in perfect condition. The delivery gentleman was very nice and professional. The whole thing went well, and I’m supposed to get a $100 Visa gift card, which makes it even better. The transport worked out well with my 76 Corvette. It’s not an expensive car, but it's my car and it came in perfect shape. It just went right back in the garage where it was.

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    Reviewed Nov. 29, 2020

    Needed to ship a car and decided to use Sherpa because of the guaranteed price. Austin was very helpful as well as other reps I spoke with. Trucking company arrived on designated day and driver was friendly and professional. Car arrived in record time in perfect condition and driver told my son he didn't need to see his license as he looked just like my husband. All in all a great experience and I highly recommend them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2020

    Overall good experience. All the communications were on point, on time estimates both for pickup and delivery. Delivery took place at the closest mall 2 miles away from my house,due to town restrictions for big trucks. Driver called 30 minutes before the appointment to deliver. The car was in good condition.

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    Reviewed Nov. 29, 2020

    I bought a car out of state. I looked at transport companies and went with Sherpa because they're better to use online. Their rep answered all my questions and did everything he was supposed to. The quote was reasonable, and they explained it well. The delivery was right on time, which was when I happened to be available. So, that was really good. It was one of the reasons I chose Sherpa. It was a good experience. Their choice of transportation companies was really good. I'd definitely recommend them in the future to anyone else I know.

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    Reviewed Nov. 29, 2020

    I moved across the country and I needed to get my car here. I just went with some moving company’s recommendations and used Sherpa. They were there when they said they were going to be there, and my car was delivered on the day they said it was going to be here, and it was clean and it wasn't damaged. They even gave me carwash voucher so I could go get my car washed and cleaned out. The driver called a couple days ahead of time to schedule and then he confirmed the night before. I was actually on the airplane. He confirmed with me that he had arrived in Orlando.

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    Reviewed Nov. 28, 2020

    Needed to transport a relative's car from Conway, SC to Marlton, NJ. After reading many reviews on line, the process became scary because of so many scammer horror stories. SHERPA made it easy. The price quoted was the price paid. The car was picked up on the first available date I provided (Nov 9) and was delivered remarkably the next day (Nov 10). This company is reputable. Tip for seniors--ask for senior discount after you receive pricing and before you sign up. They provide a rebate in the form of a prepaid VISA gift card. Would certainly deal with them again.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed Nov. 28, 2020

    The Sherpa agent that I talked to was very helpful. He described the process, costs and options in detail and followed up with emails documenting what we had discussed. To be honest, he was one of the main reasons I went with Sherpa. He took the time to talk to me and work with me, whereas trying to contact other agencies resulted in no answer and no callbacks, just emails asking me for details. Once we had confirmed the package I was contacted by the driver within the window of time allotted. The pickup and delivery went smoothly. And there were several emails along the way explaining what was required at the delivery end. The car arrived with no problems or damage. Everything went smoothly and Sherpa followed up to make sure everything was satisfactory. I would recommend Sherpa as a car transport agency.

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    Reviewed Nov. 28, 2020

    My daughter was moving from New Jersey to California. We had to use Sherpa, and it was an amazing experience. The last time she moved from Texas to New Jersey, we used a different transport and it was a nightmare. Her car got damaged and it was just off. They weren't there when they said they were gonna be there. But as far as Sherpa, when they said they were gonna be there, they were there. They picked up the car when they said they would. They dropped it off when they said they would. The car was in the same condition that it left. Nothing happened to it. I would definitely use Sherpa again. If I decide to move across the country to California to be near my daughter, I would use Sherpa to transport my car.

    When my daughter moved a couple years ago, we looked through a lot of different transport companies. We remember Sherpa's having such a great rating, and so my daughter really investigated all their companies. She said, "If they can find a driver, I definitely wanna use Sherpa." The price was reasonable too. Another place she wanted to use was $2,500. They said it's gonna cost this amount of dollars to ship the car, and that was exactly what it cost to ship the car, which is the way it should always be. It wasn't more or less. So, between the price and the quality of the service, we were very pleased.

    The customer service at Sherpa always returned our phone calls promptly. In fact, they gave us a certain amount of time that it would take to retain a driver. It was two days later or the next day, and we had a driver that was gonna take her car out to California. It was quicker than we thought it would be. He also dropped it off. The last time we did the transport, when they brought it back to New Jersey, they refused to come into my neighborhood, which does have a wide street. She had to meet the driver somewhere. Here with Sherpa, they came in right in front of my house and picked up the car. When my daughter was out in California, she said they came right in front of her apartment and dropped off the car. The car was in the same condition it left. There was white on it because apparently, he went through a snow storm. Sherpa was reliable. They were nice and friendly and helpful.

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    Reviewed Nov. 28, 2020

    Sherpa had a A+ rating with the Better Business Bureau. Also, they would guarantee the price. I had a good experience with the people that I dealt with. The delivery went smoothly. It would have been nicer to know how quickly I might receive the car, but it was fine. It was within that three-day window that they said it would be. I did have to travel a little way to meet the guy because I live in a dense city, and he wasn't able to move the truck around. I didn't get door-to-door delivery, but it was fine. They were perfectly pleasant.

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    Reviewed Nov. 27, 2020

    Sherpa's customer service on the front end was great. The only stress I had was waiting to hear that there was going to be a driver available. But the customer service kind of explained the process. The driver was very communicative with both my sister and me. She was where they picked up the car. They picked the car up in a small town in rural Pennsylvania, and then they dropped it off here where I live just outside of Phoenix, Arizona. I would absolutely recommend the service. It was great.

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    Reviewed Nov. 27, 2020

    I found Sherpa online and after talking to the representative and explaining how the thing works, the process was pretty simple. They were very helpful.

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    Reviewed Nov. 26, 2020

    I bought a car that was out of state. I did shop around a little bit. Sherpa had really good reviews. I didn't find many negative reviews for them. That was the first thing that made me wanna look into it further with them. Also when I talked to them, the price they gave me was competitive. It wasn't the cheapest, but it was a good price based on what I have seen from other offers that I had gotten. Also, the process seemed a little more well-established as far as how it works, and their communication seemed better. The delivery driver was great. I was very pleased with the service.

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    Reviewed Nov. 26, 2020

    Sherpa was fantastic. We had multiple car transports with them that they arranged. My clients are moving to Florida. They have a place out east, and then they also have a place in Florida. So, we will be doing two moves a year with Sherpa. On the first one, the communication with the company that they assigned us to did not go so well. I expressed our concern, and they were able to immediately assign our second shipment with a different company that was fantastic. So, their customer service was great. They were really attentive. Every time I emailed, I'd get a call fairly quickly after. Their communication was fantastic. The representatives were kind and understanding. I was very impressed with their customer service.

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    Reviewed Nov. 24, 2020

    Sherpa did an outstanding job. They have a great reputation and lived up to it starting with my first phone call. Services were explained in detail, timelines were met and the car delivered on time and in great condition. I highly recommend Sherpa.

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    Reviewed Nov. 22, 2020

    Car was picked up in MA on a Wednesday and delivered to my new address in Las Vegas on Sunday. The driver was very helpful and Courteous throughout the process. I was very pleased with the driver and your service.

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    Reviewed Nov. 22, 2020

    Booking my transport was very easy. Sherpa had answers to my questions and let me know at least a week in advance of my pick up date for transport. The day the vehicle was to be picked up I received a call letting me know that pick up would be at 3pm. By 7pm we realized the vehicle was not being picked up. I could not reach Sherpa or The transport company. I called the transport company first thing the next day. Took them a bit to figure out my car then said he would pick up later today. The pick up went well and car arrived quickly. Communication was poor during the first scheduled day but because of the quick delivery, I would give them another try.

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    Reviewed Nov. 20, 2020

    Sherpa offered a price and they had good google reviews so I called and signed up. The experience went well. They were there when they said they were going to be and they arrived when they said they were going to be. The transport was from New Mexico to Utah and it took two days. The final cost was exactly what they quoted.

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    Reviewed Nov. 17, 2020

    I needed to transfer my car from Ohio to Los Angeles. I did a google search and Sherpa came up second. I felt good about it. Other places beat them in cost but I wasn't happy with their response and the customer service didn't feel right. I was willing to pay a few hundred more for the sake of quality and I'm definitely happy I did. What was said is what was done. Everything was spot-on. Austin was fabulous. He gave me a lot of information and took his time. He was very helpful.

    The pickup was very good. That was through another company and I met their guy. The timing was quicker than I thought as far as them getting back to me after Sherpa handed it off to them. The guy got in touch with me, gave me all the information and the name of the driver. The driver was really good too. He was traveling cross-country and he was keeping me up to date. However, he way misjudged the timing of when my vehicle would've been delivered. Also, the price did change from the first time to the second time that I called Austin and he said there was a $100 rebate. It's been a month since the car has been delivered and I'm waiting on Sherpa for this.

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    Reviewed Nov. 16, 2020

    It was very helpful with the rep I talked to on the phone and everything I needed to know was listed out. The price that was quoted was what I was charged for and there were no extra fees that I needed to worry about once the person arrived. The movers were on time. They arrived 15 minutes within the hour that they said they would. Also, whenever I reached out, they were always available. Sherpa did the best they could to go cross country and I appreciate everything.

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    Reviewed Nov. 15, 2020

    Driver arrived on time, carrier was clean and neat, cars were loaded one at a time by driver, as I watched. After loading, carrier followed me to destination. Unloading was without issue, cars were inspected, no problems.

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    Reviewed Nov. 15, 2020

    We were impressed with Sherpa's customer service and the overall professionalism of your team and the driver that was contracted to move our vehicle. We found your team incredibly responsive to our emails and calls when we had questions on the process and when we had to reschedule our pickup. The driver was very courteous and professional. And we thought that your pricing was very reasonable. We will recommend Sherpa to anyone we can. Thanks!

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    Response from Sherpa Auto Transport

    Julie, thank you for taking the time to leave a great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Reviewed Nov. 15, 2020

    This company was wonderful to work with. They were very professional, answer their phone and even call you back keeping you informed of what's going on. I will use them again. Unlike other places they kept their end of the deal. The cost was slightly higher but was worth it. Highly recommend.

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    Reviewed Nov. 15, 2020

    Our driver was excellent in communicating both with us, the senders of the vehicle, and our relatives, the recipients. He was also friendly and personable. The car arrived on the day promised. We definitely would use Sherpa again.

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    Response from Sherpa Auto Transport

    Thank you for choosing Sherpa Auto Transport! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. It's wonderful to hear that you had a great experience working with this carrier. We will be sure to add this to his file as we consider him for future transports. Thank you!

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    Reviewed Nov. 15, 2020

    Sherpa Auto Transport was excellent and I would highly recommend them! They were timely, professional and easy to work with. Car came without a scratch within a week across several states. We would use them again for sure.

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    Reviewed Nov. 15, 2020

    Can't say enough good about them! Kenji was the driver and he was so very helpful and reliable and careful! Paul, the "boss" whom I only met on the phone took careful note of the special aspects of our transport and kept me notified throughout the process. Great team! Great service. We are very grateful to them. Oh ... and very fair price!!!! Jeanne

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    Response from Sherpa Auto Transport

    Thanks for the great review, Jeanne! Sherpa Auto Transport was founded to make the auto transport process easy. It's the greatest compliment to hear that you found our service to be accessible and reliable! We pride ourselves on working hard for our customers by providing them with fair pricing backed by our Price Lock Promise, frequent communication, and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

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    Reviewed Nov. 15, 2020

    My brother is in a nursing home and I had to transport his 1970 Chevelle to me in California. I called a couple of transport companies but none of them answered so I decided to try Sherpa. They answered and helped me right away. The move was from Ohio and they called me every step of the way and even gave me the driver's number. There was constant communication and the delivery took less than a week. Also, when the guy picked up the car, they couldn't get it to start and when he delivered it, he had gotten it to start. The driver was excellent and I'm grateful they got the car to start. I recommended Sherpa to a friend and sent their number. I told my friend they were great and to call them.

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    Response from Sherpa Auto Transport

    Betty, we appreciate you leaving this review about your experience. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. It's wonderful that the carrier you worked with went above and beyond to get your car started. It was our pleasure to guide you through the process.

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    Reviewed Nov. 14, 2020

    Very satisfied from my initial call to set up the process to the securing of an excellent transporter of our car and it's safe and convenient delivery on time.

    We also appreciated the $100 upon completion of everything. Although initially there was some confusion from a phone call about the proper place to send the completed paperwork and we had to send another set.

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    Reviewed Nov. 14, 2020

    My car was transported from Augusta, Ga to San Diego, CA with no problem. I liked because when I called Sherpa they answered the phone. This was my first experience & Sherpa did an excellent job on both ends. Thank you Mr. ** & Nelson.

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    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We look forward to helping you again!

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    Reviewed Nov. 14, 2020

    I bought a 2011 Jaguar on eBay and needed it transported from Florida to Connecticut, which was 1,000 miles. I did some research. It’s worth a lot of money to ship those things. I found that Sherpa had a 5-star rating on the computer so I thought they were the best. The quote I got was fine and everything was professional. I got my car and I was happy. The driver was good and I gave him a $100 tip. He was a nice guy. I liked the way he looked and the way he acted.

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    PricePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 13, 2020

    Sherpa delivered as explained, The quote was accurate with NO upcharges. I scheduled the transport on a Friday at noon, they picked the car up the next day at 1PM and delivered it to my home at 3PM on Sunday. The driver kept me informed and was right on time to what he had claimed. A great experience from start to finish.

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    Response from Sherpa Auto Transport

    Kevin, thank you for the great review! It was our pleasure to guide you through the process with with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!

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    Reviewed Nov. 13, 2020

    I bought a brand new car and the driver from the car transport company that was hired to move my car from one dealership to another totaled it. Mine got in a car accident, and the truck was totaled due to somebody else's fault. The insurance company bound us pretty hard and wouldn't transport our vehicle even though I paid for the services so I was in between a rock and a hard place. I did everything online with Sherpa. I talked to somebody for five minutes or less than that just to make sure that I had everything confirmed. Then I did my internet quote thing and that was it. I had a driver assigned within five minutes of me hitting the submit button on their website.

    When the Sherpa driver picked the car up from the auto body shop, he refused to take the truck, which was good, without services being done to the vehicle. There were still bumps and nicks and jobs that were supposed to be done on the quote that they charged the insurance company for. He made them buff everything out and do a quick paint and buff it out before he would accept the vehicle. That worked in my favor because they tried screwing me. My wife was the one that received the vehicle. We had full pictures of before and after and there were zero issues. He also made the auto body shop do their thing. The quote was a little higher than what I expected I would pay. But I needed the service ASAP and Sherpa was the one that came through. I'm ex-military so we move vehicles a lot and I've already recommended them to some of my military buddies.

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    TechStaffCommunication

    Reviewed Nov. 12, 2020

    From the day I contracted Sherpa, the service was awesome in terms of keeping me posted when a driver was found and when I could expect the car to arrive from Wetumpka, Alabama to Deer Park, Texas. The driver was really a veteran at his craft and professional. Communicated all along the way here giving us "heads up" on his arrival time. The agents were terrific. Never had something go so superb as dealing with all involved. Would not hesitate to recommend Sherpa to a friend. The car showed up unscathed even though it was on an open trailer. This car was inoperable, so the driver had to carefully winch the car on and off the trailer. Not an easy job. Also, their drivers have to grade out rather high.

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    Response from Sherpa Auto Transport

    Robin, thank you for choosing Sherpa and for your great review! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. We will be sure to note your positive experience to this carrier’s file as we consider him for future transports. It was our pleasure to assist you and we hope we have the chance to impress you again in the future.

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    Reviewed Nov. 12, 2020

    Sherpa was excellent. I emailed them and someone called me immediately. Within one day, everything was set up, and I was very impressed with their customer service. The quote I got was right on. It was actually my sister’s car, she just didn’t have the energy to take care of it so I did it for her. Sherpa communicated with her. She flew home, and the next day, her car was delivered. She was just a little bummed because she wanted her $20 carwash.

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    Response from Sherpa Auto Transport

    Sandra, thank you for the great review! We are thrilled to hear you experience what sets Sherpa apart - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. Please reach out to our customer service team so we can assist with your Clean Car Guarantee! We look forward to assisting you again in the future.

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    Reviewed Nov. 11, 2020

    We were googling different car places and Sherpa's ratings were good that's why we went with them. The rep was very good and punctual. He kept in contact with us about when he would get a driver. Everything went very smooth. It's a good service. The driver that picked the car up was good. The company was great when we spoke to them in the beginning about the price. The customer service was great. Everything got picked up on time in Florida and delivered great in Pennsylvania. It was the next day that the car got there. The time that they estimated wasn’t long at all.

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    Response from Sherpa Auto Transport

    We love hearing that you had a positive experience! It was our pleasure to help you transport your car. Sherpa was founded to disrupt the auto transport industry by providing excellent customer service and honest pricing. Our representatives are highly trained to not only be courteous and professional but also experts on the car shipping industry so that they can answer any question. It’s important to us that customers don’t just feel comfortable choosing Sherpa, but knowledgeable about how the auto transport process works and what sets Sherpa apart from the rest. We look forward to working with you again in the future!

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    Reviewed Nov. 10, 2020

    I had used Sherpa before. They were not the least expensive but they were reliable which is more important. I had a very bad experience many years ago and reliability is my most important criterion. United was the transport company at that time and they had driven my car. They delivered my car with not even enough gas to get to a gas station. It had 500 extra miles on it before, which was a lot of mileage. United offered me 31 cents a mile for the usage.

    The problem is there are no laws that govern this industry. Once you hand your car over, the company can literally do whatever they want with it. I paid a lot of money to have my car transported from California to DC. I tried to take United to court. I took the case as far as I could take it. After the attorneys told me there was nothing to do, I even took it to one of those over the radio shows. Once United said they offered me 31 cents a mile, everything was apparently taken care of. That was legal. All they have to do is offer you what the IRS considers the cost of usage.

    I used Sherpa's services again this time and everything went well. DC did not allow them to enter the city with their trucks so they really worked with me in finding a place where I could make the exchange and that was convenient for me. Their people were very nice. They insisted on making sure that I wrote the mileage down. Even though I knew that didn't really matter, at least they were very diligent.

    Sherpa was super because I had an event where I wasn't able to meet them. My wallet had been stolen and I had to leave before my date. I left my car at the hotel with the keys at the desk with instructions and got on a plane. A guy came to pick up the car. He filled out all the forms and took the keys from the front desk. The guy then called me to say he got my car and that he would see me in a week, which he did.

    With Sherpa, there is a level of security. I didn't even have to be there for the transition. That's the security you're looking for because there's no consumer protection legally in this industry. You need to have somebody who really intends and takes good care of you. I needed that at that time. Sherpa did a wonderful job. Sherpa delivered my car on time and didn't charge me extra. A friend of mine had an experience where the transport company said the charge initially made was not enough and they were not giving the car to my friend until another $350 was paid.

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    Reviewed Nov. 9, 2020

    I had never used a shipping company to ship a vehicle. I purchased a vehicle from a dealership in Texas and needed it shipped to Utah. After spending hours looking online and reading hundreds of reviews with many shipping companies, I decided to go with Sherpa. The process was very smooth and Sherpa (along with **) did a great job. I would recommend Sherpa to anyone looking to have a vehicle transported. Thanks you!

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    Response from Sherpa Auto Transport

    Thank you for your thoughtful review! We understand shipping a car can be a daunting task.. At Sherpa, we pride ourselves on not only helping you move your vehicle but being with you every step of the way to answer any questions you may have about how the auto transport process works in general. Thanks for allowing us to ship your car. We look forward to assisting you again!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 9, 2020

    I was moving my car from New York to Florida and needed a transport service. I looked at three companies. I let the company that I initially chose know that I needed to have the transport done as soon as possible. But I didn't get a callback and it was quite a while. I waited until I went to the next one then the next one. I found Sherpa to be fairly quick and they were able to do the transport within a few days.

    The quote I got from Sherpa was higher than the initial quote from the other company. But I was told that was the reason I was waiting so long. The other company had underquoted and nobody wanted to take the job. Sherpa's quote was reasonable. And the quote at the end of the job was the same as what I originally received. I would recommend Sherpa. They did the job exactly the way they said they would. The driver was very efficient and friendly. The car was delivered within the time that they said it would be.

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    Customer ServicePriceStaff

    Reviewed Nov. 8, 2020

    Thanks very much Sherpa. My old car made it from Florida all the way to Colorado and it was worth it to us. It was comical because she went on that big car hauler with all kinds of fancy cars. There was a Lexus, a Land Rover, and a Mercedes and then there was my little 17-year-old Ford Focus. I talked to a couple of different folks and they were all good and nice. They were very well-spoken, and they answered any questions I had. Everything went beautifully. The driver couldn't have been nicer and friendlier, and I felt like he really took care of my old car. He was great, but he hardly spoke English. I have a friend who speaks Spanish, and she was willing to communicate with him for my husband and I, especially at this end, when my car got dropped off.

    He was going to drop the car off before we were going to be here. It's a small town where he was bringing the car, so I knew that it would be better if I could find somebody who could speak Spanish so he would feel more comfortable. If I had not had a friend to help me with that, the guy who was the dispatcher told me, “If you have any questions, or problems, or concerns, just call me. Call me and I will talk with the driver for you.” He was awesome, but then I set it up with my friend, and it worked out well. The delivery took four days max and it was excellent. I was completely satisfied with Sherpa.

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    Response from Sherpa Auto Transport

    Deborah, thank you for taking the time to leave a review! Making sure our customers are happy is our number one priority. We strive to do this with every transport by being friendly, communicative and honest about our pricing and the auto transport process. It’s wonderful to hear that the carrier you worked with was also great at keeping in touch and was able to work well with your delivery contact. We look forward to hearing from you next time you need to ship a car!

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    Reviewed Nov. 7, 2020

    In October 2020, I used Sherpa Auto Transport to ship my daughter’s car from New York to Colorado. Trying to figure out the logistics of a quick move, due to a job change, had me wondering if shipping cars was even an option. A quick search on the web – yes indeed, there appear to be many companies that will ship autos. After reading many, many reviews I came to the conclusion that, according to those reviews, every company is either the best option or the worst option to use. It’s hard to filter through what can simply be unreasonable complaints vs. legitimate issues. Sherpa seemed to rank high on most websites that offered car transport company reviews so I decided to give them a call.

    In a very professional and friendly call the process of shipping a car and Sherpa’s role was explained to me. Very easy to follow and understand. I decided to hire Sherpa and filled out the necessary paperwork. I should mention that this came with a high level of anxiety. I’m rolling the dice on shipping a car with a lot of unknowns. I had flexibility in the pickup and delivery and scheduling was set up accordingly. As the pickup date approached I was contacted by Sherpa with confirmation that they booked a driver. I was told the driver would contact me and we’d arrange the pickup.

    There were a few hiccups with the communication with the driver and this is where I really appreciated the choice I made with Sherpa. They helped sort out the issues in a very timely, professional, manner and were willing to go so far as to book another driver if my confidence in the shipper they selected was low. I relied on their past positive experience with the shipper and decided to stick with them. I’m glad I did. The driver was very friendly and the entire process was smooth sailing. The pickup and drop off process was quick and without incident. Without question if I ever have the need to ship a car in the future, my choice will be Sherpa. I'm adding 2 pictures showing my daughter's blue Ford loaded in NY and arriving in CO.

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    Reviewed Nov. 7, 2020

    I saw Sherpa rated on Google as very high and that's how I ended up getting that bar with them. They were very professional. I ended up speaking with the same guy each time I called. He followed up with immediate emails for me to memorialize the conversation and the quote. So it was exactly the kind of communication I needed. It was quick and thorough. It was competitive. The driver was also very professional. I chose a covered option for my Maserati. The price was fair to a little bit lower with a rebate. I'd definitely use them again.

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    Response from Sherpa Auto Transport

    Thanks for the great review, Thomas! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

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    Reviewed Nov. 6, 2020

    Overall had a great experience with this company! Was able to secure a quote and a pick up a few days later. Then, my car took less than a week to arrive at my destination--door to door service! Much appreciate the customer service and constant email updates throughout the delivery process. Would definitely recommend!

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    Reviewed Nov. 6, 2020

    I bought a new vehicle from 2,200 miles away and I looked at seven transport companies. Sherpa did the same as the rest of the guys, but they got me with the $300 guarantee that if they decided you're off a price, they would cover it. The representative was very professional and he did a good job. Their price was right in the ballpark and I got it a little knocked off. I had gotten cheaper quotes and Sherpa wouldn't budge, but then I got a $100 certificate coming back. It was a good experience. The delivery was very quick too. The car took four days to get here and it was just the way I had pictured it to be.

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    Reviewed Nov. 5, 2020

    I found them online. The website was good, the reviews were good, and I thought I'd give them a try. The pick-up was fine even though there was a little issue with loading the car on this monster truck. One of the ramps fell off and I thought the car was gonna fall off onto the street, but the guys did a really good job about getting things put back together and got the car on there and then everything was fine. The delivery was perfect. We have a home in Florida as well as in Virginia. They're 850 miles apart and we did a move between them. It took two days and it was a day earlier than I expected it. Everything was smooth and good. I would use Sherpa again.

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    Reviewed Nov. 4, 2020

    Great experience from the first phone call for pricing, to the delivery of my son’s car! Lots of follow-up and contact with me throughout the process, which was helpful. Would definitely recommend. Thank you Sherpa!

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    Response from Sherpa Auto Transport

    Cindy, thank you for the review! We at Sherpa pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. When you work with Sherpa we promise that you will always be kept up-to-date throughout the transport process. We want all our customers to feel not just comfortable with choosing Sherpa, but knowledgeable about how the process works. We hope to help you again in the future!

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    Reviewed Nov. 4, 2020

    I did an internet search and looked at Sherpa and some other transport companies. I saw some pretty good reviews and I also read the different policies of how the companies work. When I called Sherpa first, I was very impressed with the young man that I spoke to. He explained everything very well. Other competitors weren't as good at explaining everything. I know that they put out bids and contract with independent contractors and I happen to use this GG Line LLC. They gave windows on what day the car would be picked up and what day it would be delivered. The window for pickup was either Thursday, October 1st, or Friday, October 2nd and it was actually picked up about 9:30 AM on October 1st, the first day, Thursday. Then they gave me the window for delivery of being either Tuesday through Friday of the following week.

    When the driver picked it up on that Thursday, I asked him when the car would arrive in Illinois, and he said Monday. That wasn't a problem for me because the car was being delivered to my girlfriend's condo. But then I got a call on Sunday morning from the driver that he was getting ready to deliver the car. They were in Illinois. He called my girlfriend also 'cause he had her number 'cause I told him that she would pick up the car.

    There was no problem because my girlfriend was there. But let's say I was doing this by myself and I had gone by the windows. I would just think that since it will come on either Tuesday, Wednesday or Thursday, I'll get there on Monday, and I'll be there on time. I would have missed the pickup because he said he actually got it there on Sunday. That was a big miss on the window by two days. There should be a little more clarity on the actual window. But it was nice that it was very efficient and it came quickly. My girlfriend accepted the car and gave the driver the check.

    The driver was interesting. When he called me, he had a Chicago area code, and he was very nice. When he picked up the car, I could tell that from his accent that he was probably a Polish immigrant. There's a lot of Polish immigrants in Chicago, and so I assumed the way it worked is this was his route from Los Angeles to Chicago, Chicago to Los Angeles hauling car. But he was certainly understandable. When he dropped off the car, he parked in a lot of a shopping center about two blocks away then he drove the car right to the condo location, where the car was dropped off in Westmont.

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    Reviewed Nov. 4, 2020

    We were moving to a different state and we had to have a sedan shipped 1,000 miles. I price shopped and Sherpa's quote seemed fair and a little better than the others I got. For the most part, that was why I went with them. Everyone was fine online and on the phone as well. The person I spoke with was very helpful, and then the guy I worked with delivering my car was also very good. The delivery was within the range that the driver said. When he called that he was gonna deliver it, he came at the time that he said. Everything was smooth. It was overall fine. I would definitely do it again.

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    Reviewed Nov. 3, 2020

    I was moving from New Jersey to California and I needed to ship a car. I was looking online for auto shipping companies and I reached out to about two or three. Sherpa had some good reviews so I contacted them for more information. I like the guaranteed cost of the shipping. It just appeared to be more open and solid contract.

    The amount of how much it cost to ship the vehicle changed, but the guaranteed cost to do it didn't change with Sherpa's fee. Let's say it was $1,300. They guaranteed me it was gonna be $1,300, and in the end, it was $1,300, even though the original quote was $925 to ship the vehicle. At the end of the day, it was $1,000 to ship it. Sherpa took the extra $100 out of their profit, their fee, to pay the extra 100 so it only cost me the 1,300. They stood by the agreement saying, "Here's what it's gonna cost you. If it changes, here's how it's gonna work," and that's exactly what happened. They figured out a way to make it work. I was a little leery because I was not sure that's how it would work, but it did, so that was nice.

    I told them a time frame I wanted and it was right in the middle of that time frame when I wanted it. They told me how long to get to California. They gave me a window on when the car would be delivered in California and it was right at the beginning of that window is when I was told it was gonna be delivered. And sure enough, it was delivered that day. They even contacted me after the car was shipped saying that if I get the car washed, they'd pay up to $25 towards a carwash. They did that. In my experience with Sherpa, everything worked exactly the way I expected it. It was the second time I shipped vehicles and it seemed to go fairly well.

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    Reviewed Nov. 3, 2020

    My daughter had moved home from Colorado and her car was still out there. It's a Mitsubishi Mirage. A friend recommended Sherpa Auto Transport and my husband dealt mostly with them out in Colorado. He said they were fine and anybody that I dealt with on the phone for customer service was fine too. The quote was reasonable as well. We live in Massachusetts and they were able to bring the car to a Walmart near where my husband works, so it was very convenient. The delivery people did a great job. We got the car here safely. It went well.

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    Response from Sherpa Auto Transport

    Thanks for the great review, Gretchen! We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We do our best to alleviate any concerns a customer might have by being courteous, honest and communicative throughout the entire auto transport process. Thank you for choosing Sherpa Auto Transport!

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    Reviewed Nov. 2, 2020

    I looked on the online ratings and Sherpa was either number one or two, and that's what we wanted to go with. I wanted to make sure that everything was good and it went smooth. They were great. The driver couldn't have been better. All the way through Texas, I got him on the phone a couple of times. When he was up in New York, he kept me posted the whole night and in the morning. The quote didn't change. That was on their ratings that the quote is not gonna change. At the end, we got a $20 for a car wash which was a good surprise.

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    Reviewed Nov. 2, 2020

    I bought a vehicle out of state. I was gonna fly and drive it back. But due to COVID concerns, opted to have it shipped. I did some Google searches. I was given the amount of warnings I've stumbled across, as far as scam artists and dishonest brokers for transport. I wanted to ensure that I had a reputable company and that I wouldn't get hit with a surprise bill when my car showed up. Sherpa had a really good number of ratings and guaranteed that whatever price you agreed to is the price you were gonna pay. What I was quoted at the beginning was exactly what I paid.

    The timeframe went exactly according to what I was led to believe. The driver was very polite, courteous, and made contact. Initially, once he picked the car up, he advised an approximate time for a follow-up call. He called and gave us about an hour warning for his arrival. He parked around the corner where he could easily access his truck and drove the vehicle off the truck into our driveway.

    As a consumer, I find that clear, concise, polite, timely communication is the thing that I value the most, and Sherpa was excellent in that regard. They contacted me immediately. They were very descriptive and helpful in answering my questions. There was nothing ambiguous about the transaction. I was given a set of expectations, and they were met completely, which is I can't ask for anything more.

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    Reviewed Nov. 1, 2020

    Sherpa is affordable and accurate. My brother used them when he moved from California to Georgia and when my aunt needed to move out of state, we decided to go with them. Everything was great. The rep I worked with was very attentive and really on his game. He knew I was looking for prices and he helped me around. He gave me options and was very resourceful. Sherpa also gave me an amazing quote. They exaggerated at the beginning but at the end of it, it was way cheaper. Aside from that, the car was in impeccable condition when it was delivered and the driver was very professional.

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    Reviewed Nov. 1, 2020

    I bought a car in New Mexico and I didn't wanna drive it from New Mexico to where I live in Arizona, so I decided to have it transported. I liked the speed with which Sherpa could do it. Other delivery services were saying that I'd get it anywhere from a week to a month, and Sherpa got it to me in three days, although it cost more. The customer service was very professional. They found a driver and they were on it. The driver was very polite and did a good job handling my car.

    The vehicle was picked up on a Tuesday night and it was here on Wednesday. My house is on a cul-de-sac and the truck was too big for that so they parked it a couple of blocks away, took it off the truck, and handed it to me or they would've driven it up to my driveway if I wanted. They told me they would be here around noon and they were here. It was the easiest transport I've run into. They just made it pretty painless. If I move another car, I'd call those same guys. I'd recommend them to anybody. They really nailed it.

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    Reviewed Oct. 31, 2020

    I live in Georgia and bought a car at a New York State. I had hired a transport company to start with and they weren't getting anything done after about nine days. So, I was doing some research online and got some good feedback about Sherpa. They were mostly Americans. Most of the people I was dealing with that other company were not and they could barely understand them talking on the phone. I called the representative with Sherpa and they were easy to talk to and deal with. They understood my dilemma and they had me a driver in three days.

    The price was what they told me. I paid $450 more than I’d do with the previous company that I hired and fired but it was worth it. From what I understood, that was about what it was gonna cost anyway to get the car delivered. I did some research and was asking questions on a trucker transport forum. They were all saying that the price that I was given wouldn't get anybody to bring the car to me. They said if I'd pay for the transport in the 1,400 to 1,500 bucks, I'd get it. And that was what I did. I ended up paying 1,500. But the driver that Sherpa had hired was professional, excellent, very helpful and very polite. He was top-notch. I would use that guy again. Even after he got the car off the trailer, he was helping me with the car.

    The reps from Sherpa were fantastic. I talked to two different guys and they were top-notch. They were very courteous, knowledgeable and helpful. They said that even if they needed to up the amount of money paid to the driver, they would lower their cost to the company in order to get the car to me. I'm very pleased with them. The condition of the vehicles is what it was when it left. There was no damage. Overall, the experience was great and I was very pleased with their service from Sherpa.

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    Reviewed Oct. 31, 2020

    The rep that I talked to was very helpful. The quote was okay, but there was an extra charge of 25 bucks because I had some boxes in the back of my truck and that was a little excessive. But I paid the guy. Other than that, everything went pretty good.

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    Reviewed Oct. 30, 2020

    I found Sherpa Auto Transport to be extremely helpful and professional in moving a car I purchased from Portland, Oregon to Illinois. They were very helpful on the phone and the price quoted was the actual charge in the end. The driver was professional and transported the car quickly across country, arriving even sooner than I expected it to - which was a good thing. Highly recommended.

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    Reviewed Oct. 30, 2020

    The guy was prompt. They were delivering it in the time frame that they said. It was great. It was seamless and the easiest transaction I've had. They were very nice and very understanding. The price that was quoted was the price that was at the end. I definitely would use them again.

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    Reviewed Oct. 30, 2020

    We were moving from South Carolina to the Eastern Shore of Virginia. I had a couple of transport companies lined up and Sherpa was one of them. Sherpa didn't have any red flags for me. The young woman that I dealt with on the phone was helpful and made it a really easy process. The transport had a quick turnaround, too. I didn't have my 1951 Ford home delivered because I had to take it to a shop to do some work on the truck. So they delivered it to a mechanic over in Virginia Beach. I met the truck there when they were there. The guy that brought the truck off was great. His truck looked great and I was happy. There were no surprises.

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    PriceStaffRates

    Reviewed Oct. 29, 2020

    I looked at a couple of other companies but after talking to the initial representative from Sherpa, I was really pleased with the timing and the pricing. They were able to give me great information. The third party that they used was also really informative. They were kind of keeping me up-to-date as to when they were coming and what was to be expected. I had a unique situation where I was relocating my parents. I went home to Boston to take care of that transport and I wasn't gonna be back until Sunday. The driver asked if I knew approximately the time I would be there and he was there before to make sure. They delivered as expected from Boston, Massachusetts to Atlanta, Georgia. Everything that they told me upfront is exactly what was provided. From start to finish, I have nothing but great remarks for them.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2020

    Very pleased with the customer service from Sherpa. My first phone call with Austin went great. He was very professional and polite. Our driver, George was courteous and communicated with us through the whole experience. He, too, was very professional and pleasant. Overall, a great experience. Would definitely recommend!

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    Customer ServicePriceStaffRates

    Reviewed Oct. 28, 2020

    When we were looking to transport a Corvette, Sherpa called us back immediately and gave us a price. We paid them exactly what they wanted. The car arrived in Texas but there was a slight mix-up because the address was wrong. Still, the driver was a very courteous young man and he did a very good job for us. Sherpa was excellent overall.

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    Customer ServiceContract & TermsPriceStaffRates

    Reviewed Oct. 27, 2020

    I was transporting a Toyota Land Cruiser as I couldn't transfer due to COVID restrictions. I went with Sherpa as my mover because they never disturbed me by calling back with a ton of offers. We came to an agreement concerning the delivery time and they gave me the best rate. The person I worked with on the phone was polite and very understanding. The quote I got from Sherpa was accurate and their mover delivered on time. Everything was perfect.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 26, 2020

    I went with Sherpa since I liked that they gave me a fixed price. With them, I didn't have to worry about that price increasing. The process went very smoothly from step one until the end. The quote was perfect and I got amazing service. The driver called the day before the move and the day he was coming to pick up the vehicle I needed to transport. On the day of delivery he called my daughter. I have since recommended Sherpa to my aunt who is shipping her car from Massachusetts to Palo Alto.

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    StaffRatesFollow-Through

    Reviewed Oct. 25, 2020

    Sherpa was the first one I considered because of the ratings online and all the feedback, and there was an organization that gave them great ratings so I went by that. The experience was incredible. The rep was great and very helpful. He followed through on what he committed. We started the process on a Monday and by Wednesday, he found the driver. By Friday, we had the car picked up and it was delivered by Saturday. I was impressed. Even the two gentlemen who picked up the vehicle were very professional. They did everything that they said they were gonna do. If I had to do it again, I would definitely use Sherpa again.

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    Customer ServicePriceStaffRatesTimeliness

    Reviewed Oct. 24, 2020

    The other guys were a little bit lower on their price but they all up to moving day turned around and changed the price on me three or four days before the move by hundreds of dollars. They messed around. But Sherpa guaranteed the price and they held the price. They were great and very helpful. They picked up when they said and got the vehicle out here earlier than we needed. We told them we needed a few more days ‘cause we were not there yet. They said it was not a problem and to call them when we were ready I called and they brought it out the next day. I had first-class experience all the way through with those guys.

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    Customer ServiceTechPriceStaffFollow-Through

    Reviewed Oct. 23, 2020

    I had contracted with a company but they didn't follow through so I went with Sherpa. They knocked it out of the park. I had direct easy contact with the customer service and explained my situation, and had immediate, “We can work with this.” I definitely was completely satisfied with the time frame and they worked for me. The experience was very positive. They were very professional, friendly and very willing to help with our situation. I was pleased with the quote too. I had a budget in mind and it met my needs. They picked it up within the time frame that they said and went through the whole process of picture taking. The car was delivered in the same manner with no problems and in a timely fashion.

    The communication was superb as well. We knew when and what to expect. It was pretty cut and dry. We knew the time frame for pickup. They picked up and we knew the time frame for delivery. It was a really good timeline. It wasn't inconvenient in any way at all. There were no questions about it. Once the ball got rolling, it was rolling pretty good. There were no glitches. I was completely satisfied to get the car where it needed to be with no problems at all. Overall, it was an A+ situation for me. This was a military family situation and it was extremely helpful for us, especially during a time during COVID, it really made our situation a lot easier. I would definitely use them again.

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    Reviewed Oct. 22, 2020

    Transporting my mini from Slidell Louisiana to Delray Beach Florida was a pleasure working with Sherpa. They were on time and kept in touch the entire time of the transport. I would highly recommend them if you need your car shipped.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    Sherpa was in California and they were recommended. I went with them and it was a great experience. They picked the car up in Los Angeles County in California the day they said they were going to and it only took them four days to get here in Bartow County in Cartersville, Georgia. They were supposed to call me Friday night but they called me Saturday morning and said it'd be there in the afternoon. The guy was very courteous.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 21, 2020

    I was googling using Google to see what auto transports were available and which ones were the best. Sherpa had it right between good customer reviews and price that's why I went with them. The customer service was great. They're very clean and concise with their answers in the instructions and what needed to get done. The actual transport itself was great too. The guy called me 10 minutes before he was in the area. We met up and put the car on. I was gonna walk back to my apartment but it was kind of raining so he drove me back to the apartment which was awesome. Afterwards, when I went to take up the car, he drove all night to get there as soon as possible.

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    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    My son needed his car out in school. I was looking through different websites and talking to somebody who mentioned the Better Business Bureau and I looked it up. I had spoken to several people but I didn't trust them. Sherpa got a bad rap for this whole thing and I wanted to make sure that I was doing it the right way. I'd never done this before and I came up with a lot of questions. Sherpa was the third company I spoke to and all their answers were correct. They suited me fine. The driver loaded the car up, took the antenna off, and checked everything out. He took a bunch of pictures and recorded everything. He gave me the paperwork, I signed off on it, and six days later, the car was there in the same condition. It was a transport across the country and the timeframe was right on. Everything was good.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 19, 2020

    I did a web search to find them and read reviews about Sherpa and others. The reviews convinced me that Sherpa was worth talking to. Once I received their proposal, they were extremely timely in returning the quote as well as communicating. I was impressed with their professionalism. They picked the vehicle up in Pennsylvania on a Tuesday morning and it was in Florida by Wednesday evening. It was a very quick trip and the quote didn't change. I was very pleased.

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    PriceStaff

    Reviewed Oct. 18, 2020

    I looked at three or four companies on the internet and in speaking to the rep from Sherpa, he gave me the confidence that I needed to move forward with them. Their quote was competitive and it was 100% accurate. It was a wonderful experience with Sherpa.

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    Customer ServiceTechStaff

    Reviewed Oct. 17, 2020

    The process with Sherpa couldn't have been better. I got an email and it seemed like within 5 or 10 minutes, I got a call. They explained how it would work and everything went exactly how they said it would go. For the drop-off and pickup, they were there when they said they would be there. The communication was real good with the driver and the pickup. The driver was great too. Though they contract out, it was a great service. I would use them again in a minute.

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    Customer ServicePriceStaffBillingTransparency

    Reviewed Oct. 16, 2020

    Sherpa is a good alternative to driving the vehicle yourself. I used it to get my daughter's car from school back home. It was an 800-mile transport. I actually checked about four transport companies and Sherpa seemed transparent. It was easy to understand how it was working. Their representative was very helpful and didn't seem too pushy like some of the other companies that we spoke to.

    Sherpa's customer service called soon after and answered any questions I had. They told me how the process worked and there was no pressure or anything to do anything further. We decided to go ahead with them and we called them back when we were ready. Their quote seemed reasonable and was about what we expected. It was exactly what we paid.

    Also, the driver was fine and the transport was much quicker than I anticipated. It was there in one day. This was from Dallas to Atlanta so that was pretty direct. The guy came right to my house and took the car off the carrier. We inspected it and he provided us with some bill of something. We signed off on it and that was it. The car was fine. There was nothing damaged or dirty. It was like it was before it left. The service met the expectations. I was quite satisfied and would use them again. Everything is good on my end.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed Oct. 15, 2020

    I called Sherpa and requested for the transport of the car that I purchased. I had to make a second call to find out what was going on. Once we got it figured out, everything was fine. It worked out well. It was probably a little bit more expensive than others but the service was great. They have good guys and good equipment. The guy I had to contact with helped me out. He was honest and clean-cut.

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    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed Oct. 15, 2020

    I sold my truck to my cousin across the country. When I went through the brands, Sherpa did a better job of doing the Google advertising. But once I called them, their prices weren't any better. It was a little more expensive than a couple other ones I had talked to. But they had some guarantees and they have a very friendly and easy-to-deal-with staff. They have super good communication. That's key to me. So even if I was getting some quotes that were a lot cheaper, they were giving me guarantees and refund guarantees of all these things. My cousin told me we could go with Sherpa because it seemed like they got it real easy and under control, and they're a part of the more bigger brokering companies.

    I called Sherpa again and Garry was super informative. Anything he said was emailed instantaneously. I liked the quickness and thoroughness. Then by the time they picked up my car and they got over there, everything was on time and in perfect condition. I even messed with a couple things of the car just to test to see if somebody even tried or somebody was gonna mess with it. But they absolutely didn’t.

    It seems like if I was to do it right now, the price wouldn't even be higher than what it was. So they weren’t misleading me either. I respect that even more. So if I had to ship another car, I’d it through them, even if I knew another company could do it for 300 bucks cheaper. I like the trust and the accountability I got through the Sherpa automotive brokers. So it was really cool. It was really worth it. The guy that they sent out had a strong accent but he was extremely good with English. But I was a little nervous and hoped that we don't get lost in translation. But it was perfect. He was beyond polite. He was very good.

    I'm getting into trucking myself and Sherpa went out of their way to explain to me the insurance that I needed and what kind of trailer. They went out of their way to tell me the network they use and how I could become somebody that they use as a broker to ship across the country. They were really cool people to talk to. I enjoyed the experience of it all the way around. I just wish it was cheaper. It seemed like it was overpriced.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Oct. 14, 2020

    My sister was living down from New York. She was gonna drive, but then we decided that it wasn't in her best interest to drive. I had to get her car down to Florida. I tried one other place first and I called them up. They didn't answer the phone and so I looked at some online reviews, and I saw some pretty good ones for Sherpa. I called them up. The guy was super nice. He quoted me $1,000. The first quote I got from the other place was $895. I told him that I got a quote lower than that.

    He said that that the other company would probably call me back after they pick up the car and say that they were having trouble or this or that, and it would be this much more. I went with Sherpa and gave him a $300 deposit. Then he went over everything. It was very clear that I would give the driver $700. I brought my sister down to Florida. We took the car over to my cousin's. They picked up the car a few days later because time wasn't critical. Then a week later, I got a call from the driver. He asked me where he could drop it off ‘cause he had a big semi. We met, picked up the car, paid him the 700, and everything was perfect.

    Incidentally, the guy at the other place that I called first was a real jerk. He called me a few days later and said that they couldn't do the move for 895 and that it would be more like 1,495. I was pissed off. I told him that somebody else already did it for 1,000. Then he said the same thing that the Sherpa guy said, that the company would call back and tell they had trouble with the truck. Overall, it went great. I was very pleased.

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    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Oct. 13, 2020

    I was looking online and I knew of one company. I pulled them up and then, all these other names came up. I called a few and then I spoke to the person that I was buying the car from. They were doing the same thing on their end and based upon our investigation and a few phone calls and feedback, both of us agreed that Sherpa was the way to go. It was not the least expensive but it was not the most expensive. I also wanted to make sure that the car would be covered. In some of the other companies, the car would be out in the open in some sort of a trailer and I did not want that. I wanted it to be enclosed.

    The move was perfect. I had a lead time and I knew the owner so we put our heads together and decided the best day for it to be picked up. It was no sooner than a Saturday and no later than a Monday, which was exactly what they did. The owner of the car took a video. He was able to meet them at a designated place because the owner of the car lives in a very upscale neighborhood with gates and so, they met outside of the neighborhood. He called me and said that the rep was a nice guy and everything went beautifully. Then, I had it delivered at a Mercedes place, where I have my car worked on. It was perfect.

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    Customer ServicePriceStaffRatesFollow-Through

    Reviewed Oct. 12, 2020

    We’re from Arlington, Texas and our son is in the Coast Guard. We had to ship a Honda CR-V to him in Oregon. It was a personal vehicle. We looked at three transport companies and ended up with Sherpa. I was able to check out their office in Tennessee. There was actually a physical location. The company also had good recommendations and things with the Better Business Bureau.

    I mostly communicated with them by email and I had one phone call. Customer service handled everything great and I was very pleased. They gave me a good quote and I felt pretty confident with them. Their quote seemed to be a little bit higher compared to the other companies that I went with, but I felt I was gonna get a better situation. The quote was very accurate compared to the other ones. The transport was 1,500 miles and it took about four days to get to Oregon. It was quicker than they said it was gonna be. They brought the car right to where my son lives. They were just right down the street from his apartment.

    The driver that picked up the car was a little personable and he did a good job with the car overhead. He looked the car over and made sure there wasn't anything wrong with it. He was a very nice young man. My son said the car was a little bit dirty from being on the road for that long. Otherwise, it was great. I got a really good service for the price that I paid. It was really fair. I would highly recommend Sherpa. They did a great job. They followed through with everything they said they were gonna do in a timely manner.

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    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed Oct. 11, 2020

    I was moving across the country and needed to have my personal vehicle transported 2,200 miles. I looked at two moving companies and chose Sherpa based on online ratings. I called and asked them a lot of questions. They put my mind at ease. They were upfront and honest. And everything aligned with what I read about the company. Their rep was very knowledgeable and was true to his word.

    Sherpa gave me a quote that was in line with the industry standard. The final cost was exactly what they said it will be. They gave me that expected timeframe of 10 to 12 days. But from beginning to end, the process took eight days. I met the driver at a specific location. He was good. And other than my car being dusty, it was without incident. Sherpa is a reputable company and they're worth it.

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    Customer ServicePriceStaff

    Reviewed Oct. 10, 2020

    Sherpa's customer service was good right from the very beginning. I had a good feeling that there was no hidden cost. I liked their policy and the way that they conducted business. The follow-up was good. Everybody involved all the way from the initial customer service, to the dispatcher, and to the driver was always readily available for a phone call or an email. It was smooth. I got that feeling from the beginning when I was talking to the first person that I talked to. So even though they were slightly higher than the competitors, I still went with them. I felt more confident using them. They were good communicators. They didn't just call me out of the blue and let me know how it was going. I had to call them but I got a response right away from the dispatcher. Everything fell right into place. I was very happy with Sherpa.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2020

    I live in Florida half the year and I needed my car down there. I used Bing and just looked at auto transport. It was like a top five thing. I read some reviews and crosschecked them. Sherpa came up a couple of times. This was a couple of months before I was ready to do the transport. I then picked up the phone and called their 800 number. I left a message and they called me right back. From there, everything was perfect.

    The Sherpa website was very informative and they explained everything to me. They also confirmed everything I read and it was all good. I was nervous as I had a nice vehicle and I was expecting a horror story. But the website said to take pictures in and out. I took pictures of everything. And when the driver came, he took the same pictures as me. I kind of overdid it. I was just overly nervous when I didn’t need to be. Also, the driver was very knowledgeable. On the other end, the car got there in Florida before me. My daughter lives down there so she took care of that end. They had to meet her not in her street so that all worked out fine.

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    TechStaffTimeliness

    Reviewed Oct. 8, 2020

    I was really happy with Sherpa. When I initially booked it, they gave me a date and time. Then they kind of said, "Oh, we can't make that date and time," and they weren't sure when they’d make it. But after explaining my situation to Sherpa, that it was due to a death and a funeral, they understood the urgency. They went out of their way to find another vendor the same day. I know they don't have total control over the actual transport company, but the transport guy was fine too and the vehicle was in perfect condition. Sherpa was on top of things and they always were communicating every step of the way, so they're definitely good to use.

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    PriceStaffRates

    Reviewed Oct. 7, 2020

    I had my vehicle shipped from WA to TN through Sherpa. I loved how the price was the price with no unexpected charges at the end. My car was picked up a day earlier than anticipated and arrived even before I did. When it arrived the driver arranged a place even closer to our destination than we had planned. The entire experience was great! Thank you Sherpa!

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    Staff

    Reviewed Oct. 7, 2020

    Sherpa transported my Corvette from Hemet, California to Knoxville, Tennessee. Everything went very well. They did an excellent job. The man that picked up the car was very knowledgeable about what he was doing and was really a gentleman. Everything went as it was supposed to and the car arrived within the timeframe that we expected it to. It was also in perfect condition. There were no problems with the unloading as well.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2020

    Had never bought a car out of state and needed to have it transferred to us before. Sherpa made the process simply and easy; Make a call and they take care of the rest, and in a few days the driver shows up at your house delivers your vehicle. Done.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed Oct. 6, 2020

    I purchased a car out of state and needed to get it home. I used Sherpa to have the car moved from Illinois to New Jersey. On the initial contact, they seemed pretty responsive. The customer service reps were pretty helpful, answered all my questions and I didn't get a sense that I was being misled. As far as the quote, they were reasonable. They weren't the highest or the lowest. From the initial call to the time the car was delivered was just under a week. The actual transport probably took a day and a half. The car was delivered within five days. The vehicle that the driver was driving was too big for my street, so we met him offsite. He was a very kind and nice man. The car was dirty when it came because it wasn’t enclosed but there were no marks on it.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Oct. 5, 2020

    We got a new vehicle for my wife, but we didn't trade in the old one. Instead, we gave the old one to my daughter. She lives in Washington. We live in Ohio. I dealt with three companies before deciding to use Sherpa. The first company that we contacted sent me an email saying their guy tried to call me. He didn't reach me, so he sent me an email. That created suspicion for me because I checked my phone and I didn't see any missed calls from that business. I talked to the guy, and he never really convinced me that I wasn't correct. But because I suspected he sent the email without having called, it led me to take them out of the list. That left Sherpa and the other company. I chose Sherpa based on reviews and price.

    Sherpa's customer service was pretty much ideal. They answered all the questions I had. They kept every commitment they made. I would recommend them. It was a nervous type of transaction for me. I've never shipped a car before, and the internet has got plenty of nightmare-type examples. But if I had to do it again, I wouldn't hesitate to go back to Sherpa.

    My daughter inspected the car when it arrived. I sent her pictures, and there were pictures taken by the truck driver. She found no new damage. She went through it and verified that the spare tire and the tools for changing it and everything else were all there. So, near as I can tell, it arrived in the same condition in which it left. It might have been a little dirtier, but that's to be expected after traveling most of the way across the country.

    Sherpa did one other positive thing that I thought was pretty neat. After the vehicle left, they sent me a follow-up email to remind me that they offered a clean car guarantee. They do that by allowing you to go to a carwash and getting a receipt, and sending them the receipt. At which point, they would reimburse me for the cost of the carwash. That was something that potentially was going to cost them money. But it was part of their advertising. They volunteered that that was still there and that I could take advantage of that if I wished. I passed that along to my daughter. I'm guessing she didn't, but it was nice of them to restate that part of their advertising and to remind me that that was available.

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    Staff

    Reviewed Oct. 4, 2020

    Sherpa was a recommendation from a relative and I'm happy. The process went smoothly. It took five, six days from pick up to delivery which was within the window that they anticipated. The driver was very courteous.

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    CoveragePunctuality & Speed

    Reviewed Oct. 3, 2020

    I have done many moves in my lifetime and with Sherpa, everything was absolutely flawless. I started six weeks earlier with their competitor who kept saying, "Wait, wait. Don't start yet." When I waited two weeks prior, they couldn't find anyone to take the car. It was a big drama. I just said, "You're fired." Then I went to Sherpa. Getting everything scheduled was so quick and easy. Their guy was very reassuring, "Don't worry. We got this covered." He carried through, which was great.

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    Staff

    Reviewed Oct. 2, 2020

    I had Sherpa move my car from California to West Virginia. It was delivered on time and as anticipated. The driver had all the paperwork for me, and I had talked to him, and we confirmed a place that he could unload easily and not block traffic with his big rig.

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    Customer ServicePriceStaff

    Reviewed Oct. 1, 2020

    Thank you Sherpa for taking care of us! I reached out for information on transporting my bosses vehicle from Las Vegas to Georgia. Clayton provided a quote and explained the process in full detail. The driver was also a pleasure to work with; he reached out the day before delivery to provide a delivery status. Everything went smoothly-music to my ears! If we need a transport service in the future, we will call Sherpa.

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    PriceStaff

    Reviewed Oct. 1, 2020

    I was moving across the country. I was trying to find a place to help me do that. I went with Sherpa and the quote is high, but it's fair. I was pleasantly surprised with the service. They made it very simple for me. I really like how easy they made it for me. They were very thorough when explaining everything. I would 100% use them again.

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    Response from Sherpa Auto Transport

    Andrew, thank you so much for taking the time to leave such a wonderful review. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it as we did when we helped you ship your vehicle cross country. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 30, 2020

    We decided to move from Saint Louis to Dallas, Texas, and we have two cars, and there are only two of us. We're in our 70’s, and so we couldn't drive both cars. So, we decided to have one transported. I looked at all the other transport companies and the reviews, and many of them stated that a lot of times, the other companies will quote you a price, but then once you actually get your car, it’s a lot more money. I settled on Sherpa because they’re more of a fixed price. Everything was great. They let me know when they would pick up the car and they picked it up pretty much on time. They delivered it early. I'm very satisfied with this service. It was helpful to know that we were close to the price and that's what we paid. There was nothing extra. I really like that about the company.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 24, 2020

    I was extremely happy with Sherpa. Everything was perfect. At first, I called somebody else that was cheaper. I tried to go with them just to save my money, and that was a disaster. I went back to Sherpa, and they were great. Everything was on time and they were prompt. They were right on the money, too. I would use them again.

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    Response from Sherpa Auto Transport

    Walter thank you for taking the time to leave us such a great review! The situation you describe - a customer is told that a car can ship for far lower than the market demands - is exactly what Sherpa is committed to not doing. We promise to always be upfront about how our pricing is calculated. That’s why we’re committed to making sure your car gets delivered for the price we quoted, even if we have to dig into our own pockets to make that happen by using our Price Lock Promise. We look forward to assisting you the next time you need to ship a car!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2020

    Great experience using the service. Customer service was fantastic. Coordination of pickup was easy. Updates on status were frequent. Delivery driver began final delivery updates about two hours prior to arrival. Vehicle arrived without any issues. Driver took the time to walk us through the starting instructions from the seller. Excellent service, start to finish.

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    Customer ServiceContract & TermsTechPriceStaffTransparencyFollow-Through

    Reviewed Sept. 22, 2020

    I recently purchased a vehicle and needed to have it shipped from Washington to Colorado. I searched multiple companies to broker the shipment of my vehicle and after reading multiple reviews I settled on Sherpa Auto Transport. Despite the fact that other companies offered to ship my vehicle for as much as $450 less, I decided that it was worth it to spend the extra money to have that peace of mind of being with a reputable company. Let me say that everyone at Sherpa were awesome to work with. They kept me up to date via email on the progress the whole way from me signing the agreement with them, to acquiring a shipping company, and all the way through to the drop off.

    There was an issue with the car not being able to make it onto the trailer when the driver showed up, but they worked hard on my behalf to convince the driver that we had made the necessary repairs and the car would be able to make it up into his trailer. To their credit and his, he came back and picked up the car and made the delivery as promised. The driver was even ahead of the estimated delivery time. Very professional driver and company. I would HIGHLY recommend Sherpa Auto Transport to anyone that’s needs a vehicle shipped! Thank you!!

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    Response from Sherpa Auto Transport

    Dan, thank you for taking the time to leave us this wonderful review! It was our pleasure to assist you with the transport of your vehicle to Colorado. We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Sept. 21, 2020

    Excellent job. Car arrived across country in less than 3 days. Drivers were excellent and brought the vehicle as close as they possibly could. Kept us informed throughout the process. Car was in great shape. Could not ask for a better experience. Thank you.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Jaki, thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We look forward to assisting you again in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2020

    An antique old car needed to get moved to Louisiana where the owner's daughter is a professor at LSU. Everything was perfect. The driver was very nice and clean cut and the broker on the phone was nice as well. They were very professional and the whole process was spotless and easy to work with. It was 100%. If I had a fleet of cars, I would only use Sherpa, but I don't. It's an isolated incident but it was never a stressful event at all. The owner's daughter sent me a picture a month later and she's happy.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2020

    I definitely recommend using Sherpa for long distance transport of vehicles. They were quick, professional and courteous! I called one afternoon, and within two days my vehicle was picked up, then delivered the next time. I was kept informed every step of the process. Thank you!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Ruth, thank you for your review. At Sherpa, we pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We are thrilled to hear this is the service you received. Thank you for choosing Sherpa Auto Transport!

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 14, 2020

    Had an amazing experience with Sherpa. They quickly found someone to bring my Expedition to Portland for a fair price. The drivers were in constant contact and the truck arrived safely and quickly. I am really impressed, and it’s not easy to impress me! Thanks Sherpa and Finesse Transport, you guys are great!!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review, Cheryl! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. It was our pleasure to guide you through the process and we hope to help you again in the future!

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    Sherpa Auto Transport Company Information

    Company Name:
    Sherpa Auto Transport
    Company Type:
    Private
    Year Founded:
    2017
    Address:
    5960 Fairview Road, Ste. 400, PMB 4554
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28210
    Country:
    United States
    Website:
    sherpaautotransport.com