Sherpa Auto Transport Reviews

Excellent service. Car was picked up and delivered exactly as promised. Other auto shipping services quoted lower prices then tacked on insurance charges and other fees that were included in Sherpa's original quote. I would recommend Sherpa to my friends.

Alex was a great driver and a very nice guy. He was extraordinarily careful in getting the vehicle out of the trailer. He was on time. He kept in great communication with his cell phone. He knew exactly where to go. He was there at exactly when he said he was going to be there. We would highly recommend him. The experience with Sherpa was first class.

The representative I dealt with was really helpful, super professional, and efficient, and we chatted about the car for a while, which was cool. The driver was great too. The car wasn’t starting, which was more on the buyer-seller issues thing, and he helped me push the car to where it needed to be. That was cool of him. He also called me, gave an ETA, and kept me updated frequently. Overall, if I bought another car in the future, I would definitely pick Sherpa again. The cost of the service was absolutely worth it, and I appreciated how they got that price lock guarantee. The cost ended up having an extra 50 bucks, but that came out of Sherpa's end.

I was worried because this was the first time I used auto transport. I did not know how it really worked and so I had no idea that a driver would be secured at the very last minute. I called multiple times to find out where my driver was and the person at the other end of the phone was always kind and courteous. The car was delivered on time, the driver was extremely good at communicating. My car did suffer some minor damage but it will be taken care of. I will be using them again in the Spring.

A dear friend of ours was T-boned in an accident that was not her fault. She lost her 2004 car and was seriously injured. She ended up with NO CAR and having to go to so many medical appointments afterward. She lives in Illinois and we're in Arizona. We had a 2013 KIA Sorrento and in our 70's, and we didn't need two cars. So, it was sitting. We decided to try and get it to her. We took Sherpa because I have a great love of the Tibetan culture. Patrick, our broker, was wonderful, detailed and sincere. We felt the price to transport it was fair to all. ** out of Tennessee, took our bid. John, the senior driver and his assistant, Aaron, were on the phone to us letting us know when they'd be in our area. We met them at a Walmart parking lot. WHAT FUN!!! I have never laughed so much in a long time, and with the pandemic, laughter is a rare commodity. These truckers were knights and their "horse" was their truck.

Sherpa was timely, efficient and professional. My car was picked up by a wonderful driver who remained in constant communication with me and even coordinated the perfect time to drop off my car. Thank you for making this transition so smooth.

Of all the places I called, Sherpa seemed like the most genuine in terms of wanting to help me have a good experience. I was very pleased with the rep that helped me set up the transport. Also, being in touch with the driver was really helpful.

Signed up for moving a vehicle from Texas to Indiana on a Wednesday evening and vehicle was delivered Sunday afternoon. Transport company was great and Sherpa did a great job keeping me updated. This happened at the same time Arkansas and Kentucky were hit hard from Tornados. Driver said he drove thru and around the destruction aftermath from the Tornados. Would definitely use again.

Thanks for your help getting my new car from one end of CA to the other! Representatives I spoke with were super thorough and informative and the process went as expected. Rates were very competitive and the carrier and driver were communicative and friendly. Thanks again!

My experience with the rep was good. The only problem I had was I knew last minute that someone was coming to get the car. Sherpa told me they got someone and they were coming the day before, but they didn't call me. The driver texted me that he was coming, I gave him the car then he texted me when he was gonna get there.

Sherpa did exactly what they promised: Secured transport within 24 hours and delivered the car via Helga Logistics to the Las Vegas destination. Helga Logistics was prompt, professional, and courteous.

Drivers were friendly and very responsive to calls and questions. They transported my car halfway across the country in only a couple days and were flexible with me for drop off. No damage at all on the car. Overall a really easy process.

Really happy with my service! I received my quote quickly, great price point, service was easy to coordinate and book, pick up and drop off were super smooth. Overall, great experience and would use them again!

My car was picked in a timely manner. The driver examined the car like using a magnifying glass. I was notified and kept updated during the trip every step of the way. Timely delivery just like they promised.

I was under time pressure since we are moving in a rush. And Sherpa really helped out. The decision to change the pick-up location from NYC to NJ really made a big difference. I will give 6 Stars after I get my rebate. :) Thank you.

Sherpa's first attempt at finding a driver did not work in the time frame I wanted but the second attempt went very quickly and Sherpa stood behind their guarantee and did not charge me for but put that amount toward the trucking fee and so we got a great driver. Could not have been more helpful and saw to it that everything worked out in the end.

Sherpa was easy to work with. They are a middleman and a lot of people don’t understand that they get paid, then you pay the car carrier and the pick-up time is done through the transportation company. My son met the reps in a Home Depot parking lot to drop the car. They don't pick it up in front of your house if you've got low-hanging wires. So, you meet in parking lots.

I needed my car shipped from Miami to Los Angeles. I worked with Sherpa who were very professional and guided me through the entire process. Sherpa connected me to Skyline Auto Relocation with a pick up date between Dec 7-11. They picked up my car on Dec 8th (right on time) and gave me a delivery window of Dec 14-17. It arrive on Dec 15th (right on time again!) in perfect condition. I have never been more pleased with a car shipment than I was with Sherpa. And the price was affordable and never changed from the original quote. I would recommend Sherpa to anyone who wants their car shipped in the US.

I checked ConsumerAffairs, and that helped me decide on maybe giving Sherpa a try. The lady I spoke to was very friendly, helpful and able to answer my questions. I felt comfortable talking to her, so I decided to go ahead and give them a try, and it worked out good. They found me a carrier that did an excellent job getting my car to Florida. I was very pleased with the service.

The transport from Chicago to Los Angeles took five days and the communication with the driver was very good as well as the customer service with Sherpa. The driver was efficient on the drop off on both ends. The broker was responsive and did a great job. The service was executed as promised and the quote was spot-on.

I wanted my SUV to be transported from IL to CA and Sherpa’s quote was the most competitive. They provided me with a 5 day (M-F) window to pick the car. However on the 4th day (Th) Sherpa contacted me and said a carrier was available to pick the following Tuesday. However since I was flying out to CA on Monday, it wouldn’t be realistically possible to change my travel plans to relocate. Sherpa understood my predicament and worked actively to get a carrier for me the very next day - which meant they had to offer $ from their pocket to entice carriers to pick my car sooner. My car was picked on Friday afternoon and was delivered to CA on Tue afternoon. The car was delivered without any dents or scratches and the carrier was very professional and provided regular updates with location and pictures of the car. Overall - Fantastic experience with Sherpa and I would pick them every single time.

I really enjoyed working with Sherpa a lot. I've now used them twice because I had such a positive experience the first time that I didn't want to chance it with another auto transport. They did me good once, so I'd give them some repeat business. Their rep, Kate, was able to answer all of my questions and I had a great experience with her. For the most recent service, they transported my car for about 600 miles and it took 14 to 16 hours. They called me the night before and they delivered it in the morning. The driver called and text messaged me throughout the transport but he had no paperwork for me. I was a little confused about it, however, when I sat back down and checked my email, I was emailed a copy of the bill of lading. So they should just inform the drivers to tell people that they'd be emailed a copy of the bill of lading and that they're not going to get an actual piece of paper, so they shouldn't expect it.

The moment I spoke with someone at Sherpa, something told me that I could trust them more than the other companies that I had received a number of sales calls from. The experience with Sherpa went without a hitch. If I needed to do it all over again, I would. They weren't marketing or being very aggressive. They were very straightforward, and they delivered.

Could not have been a better experience. The driver was very nice and answered all my questions. I had never shipped a car before and the driver explained everything very clearly. Very pleasant to deal with. My car arrived exactly when he said it would. Nothing out of place. No scratches or even a spec of dirt. Would definitely use this company again.

When I called Sherpa, they said they could provide the service when I needed it, so I used them. They were on time and they were in contact with me the entire time. I could also call the driver anytime. The transport took a few days and the quote was exactly what I paid in the end. Everything went smoother than I expected and I'm very happy. They were reliable as well and if you want someone reliable, those are your people.

I was kept informed every step of the way. I had a situation where the vehicle I was driving broke down. The fine people of Sherpa and driver coordinated with me and delivered my vehicle in an alternate location.

We liked Sherpa's customer service and follow through. Follow through was huge. Sherpa was very transparent. I tried to stick with the same guy that I first talked to. Sherpa quoted me what they quoted me. However, here is where the hiccup was. We believe in tipping, especially drivers that took our cars that long. We tipped the delivery driver $80. He texted me after the fact and said that I did not pay him enough. I sent a text message with what the contract price was. He got a bit snippy with me and that was the end of the conversation. But Sherpa contracted it out to another transportation company, which is what they do. That is strictly on the driver being a bit shady. Other than that, the car arrived in perfect condition.

We were moving a car from Massachusetts to Virginia and my cousin searched online for a company. She also read Consumer Reports and said that Sherpa was the one to go with. Their customer service was outstanding and the final bill was exactly what they said the cost would be. The driver was great as well because the car was hard to start and he put a little battery charger on it and got it right going. He said not to worry about that and he notified me along the way when he would be there.

I was very pleased with the process for shipping a car up the east coast. We had never done this before and was a bit hesitant of getting taken for a ride. This company handled everything very professionally. We also had an amazing carrier who shipped the car. I even got a toll bill 3 months later from when the car was being delivered to us and they refunded the cost of the toll (as our car was on the trailer of the carriers truck). Jorne handled that wonderfully as well.

The rep had all the information I needed as far as the transport and when they could pick it up and deliver. In fact, they worked with me on the day. They were going to pick it up earlier but I needed a car for two more days, so they were able to rearrange the date. The driver called and told me he was 20 minutes out and he showed up on time. It only took about 20 minutes to get the car off the rig, and I had the keys and paid him, and he was off on another call. I would recommend Sherpa. They were very professional and on time. They also had a reasonable price.

I researched many companies and I liked what I saw about Sherpa. The guaranteed price was an item. And I liked some of the comments that other people made about the company. As it turned out, it worked out very well for me. I called on a Thursday morning and by noon, Sherpa had a transporter that was coming through this way. It was a very short turnaround time from the time I decided on Sherpa to the actual pickup and delivery. I was lucky. It was a small transporter, but it was great. It was all the way to Denver from Northern New York. Google says it takes 28 hours. The father-and-son transporter didn't stop much. I would recommend Sherpa highly.

Within days of calling Sherpa my vehicle was on its way to Florida. They were all professional along the whole process. Will definitely use them again. Vehicle arrived four days after pickup as promised.

Sherpa Auto Transport didn’t have the cheapest price, and according to what I read, they said don’t go by the cheapest price. So, I went with the price that was more in the middle to the upper range and Sherpa came down in price at the end. Everything went fine and ahead of schedule. The only thing is I told Sherpa to have the driver call me when he was a bit away from the location to pick up the vehicle to give me a bit of time to get a payment out to a customer. But that didn’t happen. He called me when he was there. Good thing I was home. I would Sherpa again if I need to.

They picked up and dropped off my car in perfect condition. The driver was very nice. I'm very happy with Sherpa. They did what they were supposed to do and they were right on the spot. They were very, very knowledgeable, and very friendly. Also, the price was perfect. Everything was great. Sherpa is an amazing company. I love it.

I was completely paranoid about not getting my vehicle delivered by Christmas for a gift for my wife. They put me at ease from the first phone call all the way thru delivery. Excellent customer service and communication. There are lots of companies with bad reviews so it’s easy to be lost trying to sort out who to go with. This is a no brainer. Sherpa will take care of you.

My experience from the starting point initial contact with SHERPA to actual delivery was excellent. You should be aware that I didn’t select the lowest priced vendor because my initial contact with your company gave me a feeling of confidence and the result proved that my feeling was correct. By the way Red Line Transportation was also excellent and represented your company well. I would use your service again and will recommend your company to anyone I know that is planning to move a vehicle. Thanks, Mike

My experience was very successful. It seemed a reasonable, normal cost. Also, everybody was very pleasant. I annually go to Florida and I’ll use Sherpa going both ways in the future.

I liked that Sherpa stated that it would be a fixed price as opposed to something that could change. I spoke with the individual and got things set up and he explained the process. Most contact I had was with the driver that was going to pick up my automobile and that was great as well. The driver was a young guy and he was especially good and very diligent. The car arrived very safe. So all good.

The initial decision on what company to choose is VERY confusing. I chose Sherpa based on customer reviews and for the fact they were on four internet review sites, always in the top 5. Once I told them "I choose you" it was easy and everything went as expected. Price was fair, phone service great, paperwork simple, email updates all the time, secure payment system with partial credit card and cash upon delivery. Truck driver super communicative and nice. I got my car! Thank you.

The first guy that I talked to when I scheduled the whole thing was super nice. It was super easy to schedule. Then the guys that did the transport were super nice too. But they were somewhat challenging to communicate with because they were Russians and they had really strong accents. In the end, the driver couldn't get to the address that I originally gave him. They sent me GPS coordinates of where they were and figure out how to meet my mom. They called my mom, and they were a little bit worried because she's old. But they found her. My mom said they were very nice to her when they picked up the car. Sherpa was really good. They were communicative. It took them less than a week to find someone. But as soon as they found a carrier, it happened really fast. They were super quick.

I enjoyed working with Sherpa. The only thing is maybe they should give you a little bit more updates during the process. But other than that, it was smooth. They called and said they were picking the car up. I had to call them a couple times to see when it will be delivered. About like two times of calling, they just let me know like, "Hey. Okay. We see it. And it should be delivered on this day." It was delivered on that day. When I'll ship my next car, I would definitely use Sherpa again because the process was smooth and I didn't have to worry about anything. The car came back in one piece, too.

My experience with V and Y LLC was nothing short of fantastic!! This father and son team went well above and beyond to make sure my vehicles arrived safely. I would very highly recommend this company to anyone! Thanks V and Y! And thanks Sherpa!

We were very happy with the transport of our son's truck across the country.. The driver called and met with him when promised and in fact delivered the truck almost two days earlier than promised. It was delivered in good condition and without any incident. When we called for an update we got accurate information and when delivering the car the driver showed up at the time he promised. Would recommend you and the booking staff was great. You were a little more than other companies but was well worth it and loved our rebate and free car wash.

The guy at Sherpa was the most responsive. When he saw where we were going to transport the car from, he paused and said, "Is there any way you can get it into Tacoma instead near your home? Because it'll save you a lot of bucks." And that was easy to do, because it's only about a 20-minute drive. They were very communicative. We had a friend of ours who kept the car at his place so we didn't have to meet them there. He did the manifest with the trucker. And on the other end, they met my daughter's friend in a parking lot. It was seamless. I started out thinking I would drive, then I realized driving, plus hotel, meals, and the flight back would be around $1,000 more than we ended up paying.

After researching companies and their reviews/ratings, I chose Sherpa for our transport needs. The best decision ever and I would recommend their services. From the initial contact, to the final destination, the customer service was exceptional every step of the way. Information was up front and fully explained so I knew what to expect so there were no surprises. I am happy to recommend Sherpa for your vehicle transport needs.

When I talked to the guy at Sherpa, everything was fine. It was as scheduled. The problem was with who they hired. The communication wasn't right. When they first picked the car up, they told us that the car would be in Florida the next day, which I didn't believe them. It was hard to contact the driver or the person with him so I left a couple of messages with them. Because we weren't in Florida, we’re up here in Massachusetts. We had to have someone down there, pick the car up or receive the car. It was hard to coordinate all that with them. The first call I got was they were going to drop the car off about four miles away off the island. After that, I said, “A lot of these trucks go on Marco Island and they have no problem at all." My next call was, “Okay. We can get on the island okay. We'll be there on such and such a day.” But that didn't happen.

We had an amazing experience with Sherpa Transport. We bought a brand new Jeep from Maryland. It was very hard to find this vehicle configuration anywhere in the USA. We found one in Maryland. We decided to use Sherpa to help us move our vehicle. As the name suggests - Sherpa guided us from day 0 till the vehicle arrived at our home in perfect condition. We highly recommend using Sherpa Auto Transport and Delivery by Delivery to handle Enclosed vehicle transport from coast to coast.

Was I nervous in having a car I'd just purchased in California shipped to me in Iowa during the early winter months? Yes. But Sherpa and their system of independent contractors were simply amazing. Everything worked out flawlessly, and the car was delivered in fantastic condition ahead of schedule. If I ever need this same service in the future, there is only one company I'm going to call- Sherpa!

From start to finish, the experience was easy and fast. When Sherpa confirmed a driver, I was immediately notified. Loading and unloading with the driver was a breeze as well. And an incredibly fast transit. Thanks Sherpa.

Setting up the transport went very smoothly. We met the driver when he picked up the cars and then, he dropped the cars off. The cars went from Washington to Illinois and it was quick.

Everybody from Sherpa was very good, helpful, and cooperative. My daughter was holding the car, but she works and goes to school full-time. So, I had to go through a few different companies to just get it down to a window where she was available. Most companies will just tell you, "Hey, we'll give you a five-day window, and somebody will call you during that five days." And Sherpa was very understanding about that. The car was picked up at an accurate time.

The driver was knowledgeable, respectful and careful loading the car onto the closed truck. He made sure the straps were tight to hold the car in place. The car arrived within the estimated time frame and in the same condition as it was when it left here.

We had a mechanical problem with our truck. We were ready to move from Montana to Arizona, so we couldn't drive it. It was drivable, but not for a long distance. So we wanted to have it transported. I went on the internet and called a couple of companies. The first one I called gave me a low quote. And I thought, “Oh, it's not that expensive.” So we waited four to five days, but we didn’t hear anything.

The rep was nice and the driver had good communication. He transported the vehicle without any issues. When the vehicle arrived, it was how it was when I gave it to them. I was satisfied with the service from Sherpa although if there is an online platform where I can track my vehicle, that would be awesome.

I called Sherpa and it was the easiest contact and the nicest customer service I reached. So, I decided to go with them. The customer service was very informative. The rep walked me through the entire process. He told me exactly what to expect. When they found the driver, he was nice. He kept in contact with me. He told me everything that was happening from the minute he picked up the car until he dropped off the car. So, I was pleased. And it was a surprise because nowadays, you deal with companies that are not like that. I would definitely use the company again and recommend them.

The rep was plainspoken and comfortable to deal with, and the driver was spectacular. It was a totally enjoyable experience with Sherpa and everything went exactly as I had hoped it would.

Sherpa did a great job and we had a good time with them. Setting up the transport was well done and my daughter got her car.

They were awesome. The reps that helped me were perfect.

This was the second time in a year that I worked with Sherpa to get a car delivered from the east coast to Washington State. The folks I worked with were friendly, helpful, and prompt. Both experiences exceeded my expectations, even in the time of Covid. Thanks so much.

I was very impressed with the level of communication and the speed of the entire process. I confirmed my Quote on the 16th. The vehicle was shipped the next day and delivered on the 19th. Every quote I got was 5-7 pickup time frame. The free car wash is a rebate program, they don’t tell you that till you get an email after the car is delivered. You have to mail your receipt to get up to $20 back. Which is smart because I am one of the people that won’t bother for $20. Overall great experience, I definitely recommend dealing with Sherpa.

The Sherpa rep (Jeremy) was very informative and friendly on the initial phone call. Jeremy told me what was going to happen and gave me a price. The car arrived ahead of schedule, in good shape and there were no changes to the cost. Great experience.

My experience with Sherpa was very good. I had almost signed the deal with somebody else and they didn't know what was going on and didn't have answers to my questions. Sherpa did. The guy was really complete, very thorough and said, "This is what's going to happen. Don't worry. It's gonna seem like we've forgotten you but we haven't, because we're just trying to find drivers and drivers are a little bit harder to get nowadays.” I felt more comfortable with him. It took them about a week and a half to find somebody. Then the actual shipper called me and said, “I'm going to go pick it up tomorrow.”

I had a very great experience from beginning to end with Sherpa. The vehicle came from Las Vegas to Chicago. It took three days. It was just a good job, overall. The vehicle was perfect. Nothing out of place. No dents. Just like I gave it to them, and they gave it back. The driver was very cordial. He brought the car down to the house because I'm handicapped and made it really accessible.

The transporter was extremely professional and obviously highly experienced. The pickup was easy and convenient. Arrival for delivery was as promised. It ended up being a bit complicated to find an appropriate place to unload but worked out just fine. Thomas, the owner/operator was pleasant, helpful and did everything as expected. Could not ask for better. I would suggest that Sherpa add to the info given to clients that they should remove their EZ Pass if they have one. Thomas said that sometimes the toll station reads it even though on the truck and charges for the tolls.

We had originally made plans to transport our car with another company, but I was very concerned about their lack of professionalism, I made the decision to cancel. This DECISION WAS Very WISE. AS was CHOOSING SHERPA AUTO TRANSPORT. This company is excellent. The Folks I spoke with in North Carolina explained in detail the entire process of Transporting our car from Connecticut to Arizona. They contacted me prior to our transport both by phone and email. The email explained in detail Every aspect of what, as transport clients we should do and what we should expect. We very much appreciate that Sherpa had an excellent driver/Transporter pick up and deliver our car to Arizona. WE DEFINITELY RECOMMEND The SHERPA COMPANY!! Thank you. Janet **. The Transport Company.

Customer service was great. Good communications and responsive. I had a few questions and they answered all of them. The dispatcher was a little confusing, but the actual driver himself was fine. The pre-notification was good. He communicated with me on drop-off, and showed up and worked well with the guy delivering. But talking to the dispatcher, it was hard to get a time nailed down for him, and they were picking up at the house and they weren't picking up at the house and they were picking up at the house and they were picking up at the truck stop. So, a little back and forth on dispatch, but the driver gets high marks. Read the stuff that Sherpa sends you out to read. And if you read that and think about it for a bit of time, it would all make sense and be easy.

They were excellent. The guy on the phone was very easy to work with. A couple of days later, they found a transport. The guy came by to pick up the car. He was very nice, inspected the vehicle, took pictures, and picked up the car, and took off. They did what they said they were going to do, picked the car up on Wednesday and dropped it off on Sunday. Everything went very smoothly.

Working with Sherpa was pretty easy. I talked about the prices and how much it was going to be. I kept getting a lot of my phone blown up with false people trying to contact me about shipping the vehicle, and Sherpa broke down the prices, the broker fee and the actual fee and how it was going to be paid out. So, it was pretty good. They arrived pretty sooner than the date I was given. So, it was nice to have the vehicle sooner transported and being updated by the shipper. Don't go with the cheaper companies. They're trying to scam you. Go with a professional company like Sherpa.

I like that they had insurance. If something was to happen, they will cover it. The setup was fast and easy. The driver had very good communication. Best experience ever.

Great experience! The initial representative was quick to call and discuss how to ship our vehicle across the county. Easy to book and great communication throughout the process. My vehicle arrived within a week which is what was guaranteed. I would book with Sherpa Auto Transport again. Highly recommend.

They were able to answer all my questions. Whenever I called, there was somebody there to address my concerns. The rep on the phone was very good. He called me on a Monday and they came on Wednesday. I booked it two months ahead. I kept thinking they'd call me sooner, but they had to wait till somebody was in the area to pick up the car. But he kept reassuring me that it would be okay. So that was good. The carrier driver got there faster than we wanted. He got there Friday. We didn't get to Arizona till Monday. He was really good. He lives in Scottsdale. He took our car over to his house for the weekend and just brought it to our door.

I'm a creative so I do a lot of writing. I've been in marketing for years as well. And there's something about the name of Sherpa. I liked that name and the service that they provide. The one reason why I went with them was because of the rep that I got to talk to on the phone. The young man who serviced me was impeccable. He answered all my questions, was super positive and upbeat, but just gave me some of the best customer service I've had in quite some time. I'm so thrilled.

I was a bit nervous setting up transport of our car across country. When I spoke with a Sherpa customer service person, I immediately felt confident in their ability to arrange a good transport from Austin to Baltimore. We quickly attained a driver and the driver’s communication was also excellent, keeping us informed of the pickup and delivery. Car arrived on time and in great condition. Would definitely use Sherpa again.

It was a flawless experience with Sherpa. I had to transport my vehicle from Las Vegas, Nevada to Santa Fe, New Mexico. I gave them the okay that the vehicle was ready for pickup by 10:00 AM that morning, and they picked it up at 2:00 PM that afternoon. It was really fast and it was here at my address the next day which is awesome. I transported other cars but it wasn't as easy as this one was.

Everything worked out exactly as planned with Sherpa. The guys I worked with were great. I was very pleased. The rep took his time and really explained the way the whole thing worked. Because, with all the problems with shipping things right now, it seemed to me that if I didn't go with someone who was willing to pay the drivers, I wasn't going to get my car shipped. We got our car. It was great.

The customer service of Sherpa was really great. There was a good follow-up. They were also timely in the windows that we had talked about. The transportation and the person dropping off my car were really good as well. I ended up having to meet them because we had a time crunch. I had to be at an airport and they ended up being able to deliver my car a little bit earlier in the day.

Everything was described well and the services were exactly as described and everything that was promised was delivered. I couldn't be happier. The rep stayed in contact the entire time and was responsive when I asked a question. I've never shipped a vehicle before, so I had concerns, and he was able to answer all those questions and everything was great. Sherpa was a broker. The driver was self-employed. So, when the guy showed up, he has a pick-up truck and a single car hauler, but he was great, polite, and courteous.

Sherpa said that once I had made the payment, they would schedule the driver and be back in touch with me. They did everything they said so setting up the transport was easy, considering everything else that was going on. Miguel, the driver, was awesome and I liked him. We left San Jose airport and flew out on October 15th on a red eye into Atlanta, Georgia. We got here about 10:00 in the morning and the driver had already called the day before and said he would be there sometime on the 16th. He called a couple of hours later and said that he was a little ways out and told us what time he would be there. He brought both cars right to our front door and unloaded them. I had heard a lot of horror stories about things happening to the cars and everything but we didn't even have a scratch that I could tell. Plus, the quote was 100% accurate and it seemed to be 100% reasonable. I’d recommend Sherpa. It was a perfect experience.

Having never required a vehicle to be transported across country, I was very concerned about the process and costs involved. There are many Auto Transport brokers out there and for the most part, offered the same basic services. I narrowed my search to 2 companies, and decided to go with Sherpa. This decision was based on their offer of a $100 rebate by mailing back the final Bill of Lading as well as offering a rebate on a car wash once the transport was completed. The communication with Sherpa customer service was excellent, and the transport booking process was easy.

The person who was dealing with my case was pretty fantastic and helped me through all my questions. This person was pretty responsive to all my queries. It was a pretty good experience.

When I called Sherpa, the process took too much time, but all went smoothly. After that, they gave the clear instruction that some driver would be contacting me and everything was very useful. I didn't have to worry about what was going to happen and all went as planned. The driver was good as well. He came and picked up the car. And before he came to my apartment, he called. He said he could not make it to that apartment because the passage was very narrow, so he asked me to come to some common place where I gave him my car. And it all was excellent. He inspected it, then he took the car. He was nice and he answered whatever I was asking him.

Sherpa was recommended by my sister. They were super quick and to the point. I had a very reasonable quote within 10 minutes of picking up the phone.

The driver was on time. He was professional, knew what he was doing. He had my vehicle locked and loaded up in a matter of 15 minutes! Pictures taken/bill of lading provided. My pictures were also taken just prior to his arrival. He was focused on loading my vehicle for transport period. This trucker was good at what he was hired to do. I was very satisfied. Thank you Sherpa Auto Transport.

Customer service, accommodation and clear explanation of cost and shipping progress was very helpful and reassuring. There was constant communication. And the driver was very nice & professional. Have plenty of heads up so nothing was last min for timing and arrival. I’ve already recommended and would use Sherpa again in the future.

As soon as I had first contacted Sherpa they began to the process to find a company that would ship my car to Florida. They kept me in constant contact, letting me know every step they had taken. They explained the process to me in detail and set up the price. I was given a representative to answer any of my questions as they would arise and many did arise. I was 100% satisfied with the company that did indeed shipped my car to Florida. They were professional, experienced, on time, and knowledgeable. I couldn’t have asked for a better experience. Thank you Sherpa.

Sherpa was pretty good. They were more hands-on with us and a lot more friendly than other companies. They were really attentive to what we needed. Working with the rep was easy to go through and we understood each other easily. It was really calm and directive. Also, Sherpa described straight on hand what the cost would be. The quote was really nice and they locked in the price. It made us feel more secure that the price won't change due to any small mishaps. The guy who delivered our vehicle was nice and he let us know where he was. He did the walk around with us like he should.

It was fantastic with Sherpa. They lived up to their reputation completely. It took them more time than they expected to find somebody because we moved during the peak period. We had to up the offer and they absorbed the extra cost so our quoted fee was the same. They were higher than everybody else but it was worth the investment. The driver maintained the communication via text and called us when they arrived. If I had to do it again, which we may have to do next couple months, it will only be Sherpa.

The rep was very informative. This is the first time I ever had a vehicle shipped and he told me all the pitfalls of shipping vehicles and how Sherpa addresses them. He made me feel very comfortable in making a decision. Sherpa also offered a $100 rebate, which kind of got me. With that rebate, it put them within $50 of the lowest bid. My only complaint would be that the driver spoke very limited English. But there was not a lot of need for communication between us. Other than directions, it could have been better. We met at a better location than the original address because of the maneuverability. So we met at a truck stop and those conversations, while he was en route, were very difficult because we have to do it by text. But once we secured the right location for the drop-off, it went very well. He was right on time.

We needed to ship our Hyundai car 2,000 miles and wasn’t sure who to use. After some research we found SHERPA car carrier to be the best price and had good reviews. I don’t always trust reviews these days because a lot of them are faked but took a chance anyway. I was extremely pleased with SHERPA. We had our car transported fast and safe. No damage at all. We used the open car carrier option. The driver was Gana. Very polite and professional! Very happy with them and I would use them again.

Sherpa was very easy to work with from start to finish in the transport of our car from NYC to its new home in Arizona. They responded quickly to any questions that arose, stayed in regular communication as the carrier was assigned and the pick up time got closer. They picked up and delivered inside the time windows they gave and everything went very smoothly. I would definitely go to them again if needed and would recommend them to others with no hesitation.

I had a wonderful experience working with Sherpa Auto Transport. The company representative Dylan was informative and explained what made Sherpa different. With Sherpa's policies, I feel, got me my car fast. Their car wash guarantee was an added bonus!

Excellent experience having my car transported from California to Florida. The car was picked up within two days and delivered within a week. No hidden fees, an extremely reasonable price. Car arrived in excellent condition. Driver was extremely professional and courteous.

I was looking to ship my mom's vehicle from Cali to NJ. We had heard of all kinds of horror stories about auto-shippers. So of course, I was skeptical. I did a lot of research and I kept coming back to Sherpa. From the first time I contacted Sherpa, their service and follow through was great. Explained everything in detail and answered any questions I had. Made me feel comfortable in my decision. Our carrier was assigned the same day. The driver (Chuck) for the carrier we were assigned, GNS Logistics was also great! From our first call until he made the delivery to my mom, we stayed in communication. Chuck was very attentive to the car and careful loading it. We did a thorough inspection of my mom's car as well. I would recommend anyone looking to ship their vehicle and was hesitant like me, to call Sherpa! Their reps are very professional and friendly.

We shipped from Arizona to Alabama then from Alabama to Arizona with a second vehicle, and we're very pleased with the way everything went. Both cars were in good condition. We'd use Sherpa again and if anybody asked now, I'd recommend them, too.

We needed to transport a vehicle for over 1,000 from Houston all the way to Indiana. Setting it up with Sherpa was very easy and from the pickup, the total transport took three days which wasn’t too bad and a lot quicker than I expected. The price I paid in the end was exactly what was told to me how much I’d pay, so I was very happy with the quote. It wasn’t really did expensive for what I thought. I thought that was going to cost me over $1,000, but it didn't. I also kept in touch with the driver. He let me know how many hours out he was from reaching the destination and told me he was 20 minutes ahead. So that gave me enough time to leave my job to meet him where the pickup delivery was at. When the vehicle arrived, there were no dents and it was how it was when it was picked up. I look forward to using Sherpa again in the future.

They weren’t cheaper, but they explained to me how the brokerage service worked. If they had a price that sounded too good to be true, it would likely be hiked up. I liked that Sherpa had the estimate upfront. The reps were also knowledgeable. The call with each customer service rep was okay in the beginning. The problem was that I could never get back in touch with the original representative, even though they would give me their extension. Whenever I called the extension, I got placed into the pool. So, I just got a new representative every time I called. But it didn't affect the process.

I needed to transport my SUV from Ohio to Texas and needed to locate a company to do this for me. I had never done anything like this before and was nervous about the process. I found Sherpa and so glad I did! They made everything so easy for me. From the CSR to the truck driver delivery person, made this a wonderful experience for me and I will certainly use them again in the future!

Great experience, I paid for everything one time upfront. Service was great. Just a very easy streamlined consumer friendly process and everyone was very professional. I would only use and recommend Sherpa Transportation.

I have no complaints. They did what they said they would do, and the trip was completed just fine. I love that they included a car wash in the mix. They do get dirty on the road. Thank you, and I will look for you again if I need you,

Sherpa had to pay the trucking company a little bit more to find someone and they stood behind their guarantee that the rate wouldn't change. If they had to, they would use part of their money to increase the truck rate. Then it only took them two days to get to Louisiana from the time they picked the vehicle up. It went on a wedge trailer with two other vehicles. They had two drivers, so they didn't have that 11-hour-a-day driving time to deal with. I was very satisfied.

They worked very well. I live on a cul-de-sac, but they met me. They wanted to go at another place and I said, "No. There's a place here that I could meet you at," and it was fine. When the driver picked up the vehicle, I showed him the bill of lading, and he was quick and efficient. I'd highly recommend Sherpa. It met my expectations.

There was a little bit delay, but it went well. We still got the vehicle the same day and they arrived when we expected. We appreciate the driver who did the transport.

This is the 2nd time using Sherpa and they have been great to deal with both times! Excellent customer service and friendly people. This last ship we were under a timeline to get vehicle picked up from buyer, Sherpa stepped up and found a carrier in time! They do great, fast work and make sure they find us a good, reliable shipper. Thanks!

Everything was smooth from beginning to end. The service representative was very kind, professional and direct. I was also given the real exact information and what to expect. Everything went as planned. The actual shipping was very nice, and professional. The turnaround was amazing. I didn't know the difference between open and closed shipping, and I found that out during this process. The driver was amazing. He kept me up to date on where he was and about when he was going to arrive. He was almost down to the minute on time. I'm thankful that I was able to find a company with the organization and integrity that Sherpa has.

Sherpa said it would take about five days for the car to get there. Well, it just took three days and everything went well. The driver was excellent in terms of his communication, both when he picked the car up, when he was about to deliver it, and when he delivered it. Also, the quote to the final cost was exactly as they said it would be.

The initial agent I spoke with (and all agents for that matter) were very helpful, courteous and professional. They did a great job explaining the transportation process. This was my first time shipping a car, so the education provided on the frontend was very helpful. My vehicle was picked up from NC and delivered to FL as promised. The process was super smooth and my car was delivered without a scratch on it. I was super happy that you were able to accommodate my needs and did so in a very professional manner. I would definitely recommend this company to others.

I cannot believe how smooth and easy this process was, my car was picked up and delivered across two states in a day and a half. The driver was excellent and kind and kept me updated, and the car was exactly how I left it upon delivery. I wish I had known about this affordable service long ago! I always thought it would be too expensive but it was not much more than driving it myself having to stop and get a hotel and gas. Definitely recommend!

My adult children had found Sherpa on the internet and done their research. They had a good experience, so we used the same company. Sherpa was the first company I had contact with, then they connected me to a second one. They were cordial, pleasant, and efficient. I was pretty impressed. They came up with a date and a quote. The quote was very fair and they held to it. Then they turned the transport over to this other driver who contacted me immediately. I live in a small cul-de-sac, so for the pickup, I met the driver on a major road and I showed the way. The process was seamless and the whole thing was able to happen within two weeks. All in all, the service was excellent and they were very helpful. I was really happy.

Sherpa’s customer service team was very good and responsive. The driver was a very nice guy so both pickup and delivery were very easy and without any problem. The cost was good also and there is a $50 rebate. So, I sent the documents a few days ago and I'm waiting to get back that $50. Everything was very easy, straightforward and smooth so I recommend Sherpa to others.

I needed to transport a four-door sedan for about 1,800 miles. I liked the reviews for Sherpa, so I hired them. Their reps were very friendly and straightforward. They were super professional, clear about all charges, and made things super easy. The quote they gave me was fair and the driver they contracted was very professional. He contacted me ahead of time to set up a pick-up time and was on time. Delivery-wise, it was the same thing. He called ahead of time, scheduled a time, and was there when he said he would be. We didn't have an address that he could deliver to, so we met him in a parking lot. All in all, I highly recommend Sherpa.

Sherpa did great. The customer service kept us informed of everything. If they didn't answer the phone within 15 minutes, they returned my phone calls. The communication was excellent.

I am absolutely impressed with this company. Not only did they come thru in record time, they found a two car enclosed transport for me. Straight Up Logistics that did the transport were fantastic. Very impressed with their professionalism.

Everything was great, easy and smooth with Sherpa. The transport was from Dallas, Texas to Seattle and the vehicle was in good condition when it arrived. It was as expected. The driver delivered it to downtown Seattle so that was amazing. The roads are very narrow but he still managed to deliver it just before in front of my house. That was great.

Sherpa was in the top-rated vehicle transports online. I had them move my car for about 700 miles. The pick-up and delivery were great. The driver showed up, I showed up, he put the car on the truck, I took pictures, we signed papers and he dropped it off the next day. The cost was awesome. The rate that I had prior to that was a lot more. Everything with Sherpa was awesome from beginning to end. They've got good customer service, quality transport and the driver was nice and professional.

I was very skeptical in my research for someone to transport my daughter's car from Florida to Denver. Sherpa kept the quoted price, the process was easy, the agent was well informed, and the driver was friendly, informative, and engaging The car showed up at its destination in great shape and ahead of schedule. No complaints. Thank you.

Sherpa was very responsive and easy to work with to have my Lexus transported from Florida to Ohio. The driver for the transport company was very accommodating and my Lexus was delivered within 15 minutes of my house with no damage. I would definitely work with Sherpa again for transport services!

Initially, I was very nervous about shipping my car across the country. I called and got quotes from many transport companies. It was the initial customer service (and the Consumer Affairs Backing) that ultimately gave me the courage to book the transport with Sherpa. I am glad that I did. The driver was in constant contact with me and delivered the car with impeccable timing. Overall a very smooth transaction and good safe option for auto transport.

I had to get my brother's car from South Carolina to New York. I called a bunch of companies and I did a lot of research. Sherpa was not the cheapest, but I thought they were the most reliable and honest. Their reps were great. I reached out to make sure I knew the information correctly when they were coming. Everything was great. I also liked the company I used through Sherpa. They were very helpful. They told me that they personally would pay an extra 200 on top of what I was gonna pay in case nobody picked the car up. They were awesome.

First of all, the lady (Alessa) we spoke to to make the arrangements to have our vehicles transported was very helpful. She kept us informed about the arrangements. The driver, Jonathan **, in both transportations was professional, friendly and kept us updated during the procedure. Everything went smoothly and we were very satisfied with the whole process. Thank you!

We bought a Toyota Camry down here in Florida, and we shipped it up to my granddaughter in Massachusetts. The gentleman from Sherpa I spoke to was so kind and nice, and he was the only one out of all the shipping companies that could give me within a day when the car will be picked up and within two days when it will be dropped off. So, I was very happy with their customer service. The drivers brought the car directly to my granddaughter. They called her the day before and said they'd be there the following day within 12:00 to 2:00, and they showed up at 1 o'clock. The car was clean and my granddaughter was very happy.

The reps I spoke with on the phone were very clear and specific in the quote-making process and what the follow up would be. I was warned I would find out about the transport very close to my desired date and they were in touch as the date approached. Once the car was picked up, I received updates from the driver and Sherpa and told when the car had been delivered. Excellent communication with the customer.

I recently used Sherpa to ship my car across the country and I could not have had a better experience. From the first phone call I felt really good and put at ease about shipping my car with them, and I genuinely trusted all people involved! The driver was extremely kind and took amazing care of my car. I would absolutely recommend Sherpa to whoever is looking to ship their car long distance!

Customer service was excellent. The driver was courteous, arrived in a timely manner and executed his job in a responsible manner. I would definitely highly recommend Sherpa to my friends and family if they are in need of auto shipment. In fact one of my friends is considering shipping her Audi from St. Louis to Atlanta and I have recommended Sherpa. Thanks for taking good care of my vehicles.

Sherpa was great from start to finish. The rep that answered our questions was direct, thorough and very friendly. The follow up calls from the team were informative. They found a great company to transport our cars and the whole process was handled professionally, on time and reasonably priced. I would recommend Sherpa to all of my friends. Hope we never have to move across the country again, but Sherpa made this part of it very easy.

The rep that I talked to was very good. The driver was pretty good as well. When I contacted Sherpa, they had reall fast response. Whatever they promised, they were pretty much committed and then also executed. Sherpa told me that there will be $100 rebate. But I still have not received that. They said it takes about 12 weeks. Rebates normally take long. So I'm still waiting.

Sherpa was very user-friendly. Everything was really easy and pretty straightforward.

I have asked Sherpa for help 3 times for 3 different vehicles. Each time, the driver was on time, courteous, approachable, and did an excellent job of picking up carefully, and then getting my vehicle off the truck carefully during delivery. Sherpa finds excellent transport companies with good, vetted drivers, and gives me a price guarantee also. If you want world-class customer care, amazing drivers, and a worry-free experience, don't call anybody except Sherpa (or call and compare if you like, Sherpa will be the best you will find!). Thank you so much to the amazing, dedicated staff, k

Everything was pretty streamlined. I was updated during the transport and I didn't wonder where my car was ever, so it was good.

I had a terrible experience with another transport company. They bait and switched us. They gave a very attractive fee however that was short lived. They had us for than a week telling us, "We have a trucker going soon for your car." That never happened because nobody would do it for the price they agreed. SHERPA was great. They did everything they said they would do. On time all the way and the driver communicated with us throughout. SHERPA is honest. If I could I give them 10 stars. Thanks again for your great service.

I am a repeat customer and like before the Sherpa Team was superb! A special thanks to Jordan who really cared about my needs - especially when I had a personal emergency and had to reschedule the transport of my car. Also to Eric, the driver who made a special effort to take care of my car - a twenty year old Roadster! To the entire Sherpa Team - Gracias.

Sherpa's quality of service was very good. They did a good job.

I did some research and it said Sherpa is number one in fixed prices. The driver told me about a half hour before he was going to be there. Then he was very prompt. It was a cross-country transport from Georgia to California, and it took him two days. The day before I flew and then the day after I got here, he gave me my car back.

The customer service representatives at Sherpa were excellent. They made the process easy and took the stress out of it. Everybody handled themselves extremely professionally.

My first impression with Sherpa was very positive. My online request received an immediate response with a phone call from a very professional and efficient representative. He took my information and carefully explained the process. I received regular progress reports as well as recommendations for how to best accept shipment. Sherpa arranged delivery exactly as promised. I recommend them.

This was our first experience transporting a car, and it went very smoothly. The folks we dealt with at Sherpa were all excellent: well-informed and polite. The communication process was clear and helpful. The transporter who brought the car was also excellent. No complaints!

Great experience. Sherpa Auto Transport secured a great carrier. They picked up the car on time and delivered it faster than expected. No issues, car exactly as it was picked up reached the destination.

Sherpa had really high ratings.Their reps were excellent. They gave really fast response and broke down the entire process for me. I didn't really have too many questions afterwards. They did a great job with all the follow up too, which is really great. The drivers on both ends like the pickup and drop off were both really professional. It was a really easy and quick transaction. They were on time both times. The only thing that was a potential hiccup for us since we were driving is having to be there to do the payment on delivery. If you don't do the payment on delivery, then they do like $100 fee to do it over the phone with a credit card. I think that that’s kind of steep. Most people might not be able to afford the $100 fee to do it in advance, but you can't always guarantee that you're going to be there to give them money like have that kind of cash on you at any time of the day.

Nick was very helpful and easy to work with. My two vehicles were picked up from the dealership from the west coast and delivered to my home on the east coast in 8 days with no issue. At the first scheduled pickup the dealer ran into some problems with the purchase. Sherpa canceled the pickup without charging me and worked with me to reschedule it. I recommend Sherpa!

Sam was the first person I initially worked with. I was really pleased with her. She really helped get me committed to it because she really helped work with me on the location I had. The pickup was a little funny. The guy who picked up my car seemed a little frustrated about the location. We had spoken with him beforehand, letting him know that we were in a residential area. So he could let us know if we need to meet him somewhere else. He said, "Oh, yeah. We'll contact you beforehand." But then they didn't. They just showed up and he seemed kind of agitated that it was not a great area for his truck. So it started off a little shaky, but then the delivery ended up good. The delivery was a lot quicker and easier than I expected.

They were in touch with from beginning to end. Alerting me when the car was picked and where it was on the road to estimated time of arrival. Great experience. Definitely would use them again and recommend them to anyone in need of transport.

Diego and Favio from Nalbandian Transportation provided service and support beyond our expectations! They were professional, courteous and kept us informed every step of the way. They were an awesome team and I would highly recommend them!

Sherpa's rep was very knowledgeable and informative. Also, the quote was competitive and accurate. I wasn't here for the delivery, but I put the carrier in touch with the seller. He arrived at the seller’s residence to pick up the car. My only downside would be that the guy was from Czechoslovakia so it was very difficult to understand him on the phone, especially for the seller who was an older gentleman, and he could not communicate with him. So I had to get on the phone with him and try to intervene in the pickup.

From getting a quote, to having the car picked up, to delivery, Sherpa made it very easy to schedule. Representatives were always easy to reach and were very helpful and kind. The driver of the carrier also was easy to contact and he was exactly on schedule. If you need to ship a car, Sherpa is the way to go!

This was my first time transporting a car and Sherpa made it relatively easy. Amdrew, the driver, was very thorough and professional. He was polite and took good care of our car. I felt bad for him when he needed to drop off the car so late because he needed to be in another city in the morning....I hope he and the other drivers are getting enough rest. But the overall experience was good. Thank you. Bobbie **

Having researched a lot of Auto Transport services, I decided on Sherpa, and I'm very happy I did. My car was being transported from Florida to California, & I had many concerns, which were short lived. I called several times with questions & each time I was put at ease by the response of the helpful, professional people at Sherpa. When I called for a quote, it was reasonable & it was my final fee at delivery. The driver of the car carrier was also very pleasant, informative & professional. It took less than a week for my car to reach its destination, & it was in perfect condition. I thank Sherpa for a stress-free experience & I would definitely recommend them.

Sherpa was a little bit more expensive, but they were on time. Part of our requirements was that they pick it up at a certain date. And they honored that, so it was worth paying a little bit more for that guarantee. When the guy came, it was during a hurricane, so I was kind of surprised to see him. He was a little late, but still delivered it. It worked out fine. I was very happy with it.

I was scared to death something would go wrong with shipping my car. BUT! I have to say...it went PERFECT! I sit here writing this still not believing how GREAT Sherpa was. The car arrived without a scratch and 2 days early. THANK YOU SHERPA and Jeremiah!

The service was quick and reliable. Professional from start to finish. Made my deadline of only a few days because I called them after another company failed to pick up my cars. Also, they picked up my friend's car on the same trip. Delivered the cars safely and without damage in record time! Would definitely recommend and use myself if ever needed again. Awesome people to work with!

I had to ship my car across the country so I researched different shipping companies. After reading through reviews and looking into other companies, I decided on Sherpa. Their customer service was amazing and helpful. There were notifications throughout the whole process on expected pick up and delivery date. My car was shipped exactly the same as how it left, no damage. The whole process was easy and communication was excellent.

The timing was good. Sherpa said in three days, they would get my vehicle moved from Minnesota, and they did that. The sales rep was excellent. I'm going to use them again as far as that goes. Their quote was a little bit higher than the other quotes that I received. But I decided to go with them because they did get my three-day window in. Then they threw in the rebate, and that attracted me. Now I just gotta hope that I get my rebate, which I sent in about a week ago.