Sherpa Auto Transport Reviews

I had a very good experience with Sherpa. Their ratings on the Better Business Bureau and the ConsumerAffairs' website made me decide to go with them. Plus, I couldn’t find any really bad, negative reviews of Sherpa online so that made me feel they were a safe bet. I had checked the company before them and when it came down to the pickup date, they had started giving me the runaround. I called Sherpa and they picked up a day earlier than they said they would. Everything was very straightforward. They gave me the quote, explained that the car needed to be fully cleaned out and I couldn’t have any personal items in there.

When I spoke to a Sherpa rep, she gave me a little confidence on them. She explained to me what was going on when transporting a car. They provided me with a good quote and it was comparable. Then they got to the delivery quickly. The car got to my house intact and with no damage. However, there was a miscommunication between Sherpa’s rep and the actual driver. Since I work over an hour away from home, I needed a two-hour notice. I was anxious about getting the car and I wondered when it would be in my house so I called them to ask. They told me that they will check with the driver and will give me a callback. They called me about 11:30 and said that the car will arrive at 1:00. It was a little short notice as I was still working.

Sherpa had a personable rep and she made a good first impression on me so I sealed the deal with them. The quote that they provided me was very good and very competitive. In most cases, they were less and others have adjusted their price because they were following after the pricing that I received from Sherpa. I ended up paying close to the quote I originally got and the cost was in line with the quality of service I received from them. But, the initial pick-up was a problem because their people promised me that they would be there on a Saturday at a particular time and no one knew who was supposed to pick up the vehicle from my shipping point. I had trouble finding someone new so I had to make several calls to find out who was supposed to be here. But the delivery was good and it arrived on schedule. It took five days to ship my Volkswagen Beetle from Maryland to Texas and it was as it was when I shipped it.

I called five different transport companies and with the combination of reading reviews, positive follow-through and experience with talking to people, I decided to use Sherpa Auto Transport. Their staff remembered me from my first call and they had all the information. Then, when they found the driver for me, they let me know right away. I could also text a live person whenever I needed someone. The transport was for my daughter’s car and the timeframe met our expectations. It was all positive experience and I'd recommend them.

I needed a transport service for the purchase of a vehicle in New York to move it to Georgia. I looked at a couple of transport companies and decided to go with Sherpa Auto Transport. They were very keen to do the business and got the car booked very quickly. Their reps were very good and very helpful. We had some issues because the car was in New York and the owner wasn’t actually with it. So, the rep went out of his way to get everything organized and was good at communicating that it was picked up and the car was actually days ahead of when they said it was gonna be, so the service and communications were very good.

I had to move and I looked into five transport companies where I entered online and requested a quote. The interactions with the Sherpa customer service reps were wonderful and so I went with them as they made it easy. The quote they gave me was accurate and although the cost was a little more, it was all-inclusive and that helped me make the decision to go with them too. Especially some other quotes were lower, but it could go up, so I went with the sure bet. I felt like tge reps at Sherpa were experts and they explained everything to me in a way that I could understand. They made sure everything was all covered and that there were no hidden fees. The reps at Sherpa calling me immediately and calling me a few days before just to remind me about their service was nice.

I tried to get the pricing for another shipping company then I looked at the ConsumerAffairs and googled who Sherpa was. Back then, I had to relocate within two weeks, so I had no time to shop around and I decided to go with Sherpa. I had a good interaction with their reps. The quote they provided was higher than what the other company gave me and their justification was that it was hard to get somebody who was going to Napa because it was more remote than San Fran or downtown. I could understand that but it was at a couple of hundred dollars more than the cheapest rate that I found with the other company. But in the end, I paid the same amount as final cost.

There were five different transport companies that I looked into and decided to go with Sherpa due to their cost. Sherpa also got back to me right away and I used their service just for moving. The quote they provided seemed very reasonable and it was accurate. I interacted with their reps over the phone and they were very helpful. They picked up the phone right away and then called me back when they had questions. I got an email saying the truck had arrived but it hadn’t arrived. So, I contacted them and they got back to me right away.

I needed to ship a vehicle to my daughter who goes to a university in the East Coast. Sherpa was definitely costlier but I still chose them. I got a huge comfort factor by talking to the person at Sherpa. The rep could answer all my questions, they were very confident and they were talking in more certain terms which suited well with what we wanted. I was always very satisfied with their reps. They were very, very responsive not only when I was talking to them before deciding but also once we had decided. They were keeping us in touch of the progress until we could find a driver. And then even later, whenever I wrote them an email, they always responded quickly.

I was moving and I needed to transport my car from Washington, D.C. to Arizona. I checked the top five companies from Consumer Reports and based on the reviews online, I went with Sherpa. Their reps were very helpful and really good about the dates as well as when I should go in the city based on cost. Also, I had to change our plans because of things and they were very reasonable and easy to work with. The quote they gave me was reasonable, too and it was the exact amount I paid as final cost. The delivery was very fast and took four days. I met the driver at the location and our interaction was easy and quick. Plus, the vehicle arrived in perfect condition.

I used Sherpa to ship my Hyundai Chevron on the last minute as I was relocating. I have looked at two more other transport companies but I liked Sherpa's price. The rep gave me a good rundown on what the procedure was and what they do. Then they told me that they found somebody who was gonna ship my car and I got a hold of the actual company. The driver and I had to meet at a bigger parking lot because of their vehicle. Other than that, they were good and everything looked okay with the car when it was delivered. Also, the cost of service was very accurate. The initial quote was exactly what I paid as the final cost. I was expecting the delivery to be a little bit later but when they got here, that was phenomenal. Sherpa did well and I was very happy with the service. If they just keep doing that great job they did for me to other customers, then that's good.

My son was moving cross-country and we needed to transport his SUV. I looked into two other transport companies but decided to go with Sherpa. The quote they provided was fair and it was comparable to what I've looked into. Also, the customer service was outstanding and the reps were super accommodating. They said they'd do whatever they can to make the move seamless as it was a big transition for me. They reassured me that the car would be there on time and I need not worry. They also told me that they could make changes, if there are any, without penalty.

I looked into a dozen transport companies and I liked Sherpa because of the price, good reviews and customer service. Their customer service reps were very responsive. I had numerous calls and emails with them, all of which were professional. Also, the quote was fairly reasonable. Sherpa moved my car cross-country and the driver was flexible. It took under two weeks and I had a very positive interaction with the driver when I picked up the vehicle. Everything was as promised, on time and the car was in great shape. Overall, it was a very good experience with Sherpa and going with them was worth it. I would happily hire them again and recommend to others.

My daughter gave me her car because she bought a new one, so I had it transported from California to Glendale, Arizona. Sherpa seemed to be a smaller company and had good reviews, so I chose them right off the bat. I called them two months before I could actually transport the car because I had a Ford I need to sell. So when I called back, the young lady that I talked to even remembered talking to me and that was a plus. She was wonderful and a great customer service representative.

We relocated from the West Coast to the East Coast with two vehicles, so we needed to use a transport service. Sherpa Auto Transport transported one from Mountain View, California to Boston and the second one was from Salt Lake City to Green Bay, Wisconsin. We were supposed to drive across the country, but our trip was interrupted by a death in the family. Sherpa arranged the transport in 24 hours and picked the car up in Salt Lake City at the hotel. We went to the funeral and the car met us in Green Bay a few days later.

I was moving and there was a truck in Alabama that I wanted to move out here in Texas. I read the reviews for Sherpa and then, I was pleased with the website and how everything was laid out. All the information was answered and I didn’t get that from the other companies so much and there were some bad reviews on the other ones. Sherpa’s reps were very easy to work with. They ran into one problem and it was resolved quickly, so I was pleased with that. People always want a lower quote but I was satisfied and it was exactly what I was charged.

Sherpa seemed trustworthy and we had them transport our vehicle for roughly 2,000 miles to Los Angeles. Though their quote was a little bit higher than the other transport services, I felt like it was worth it to know upfront what the cost would be with no potential surprises. We had to go back and forth with their reps regarding some concerns about payment because they wanted specifically a certified check versus a cashier’s check. But they were very responsive and I was very pleased. The delivery was super quick. The new building where we live received it for us because we were still in Chicago. But from my understanding, it was seamless, smooth and very professional. It was a very positive experience and I would absolutely use them again.

I was moving from Connecticut to Georgia and I have a Jeep Wrangler that needed to be shipped. The response rate of Sherpa was quicker than the other ones that I was communicating with. I also looked at a review with Sherpa and it seems reliable and safe. I filled something out online and then I got a call. They asked me when I wanted my car there and how much I could afford. Then they emailed me a few times after that to confirm. My only concern was that I received my car a few days late. And because of that, I had to take out a rental car which added some cost to my trip. But it wasn’t that big of a deal on the grand scheme of things and the condition of the vehicle was perfect when it arrived. I also spoke to whoever was managing the driver and he seemed nice too. He let me know that the driver would be calling.

I was transporting a car down to my children in Texas and I was with one transport company but then I couldn't get a hold of them. They never showed up so I fired them. I got Sherpa and the quote they gave was double than what I was quoted before. But they showed up, so that was good. I met the carrier driver here and everything was good. There were some questions upon delivery since the car was making a funny noise so I know they had to work that out down in Texas. Still, the transport was completed in the timeframe given and they didn't ask me for anything more on the cost. Overall, the Sherpa representatives were very good and I would recommend them.

I had Sherpa Auto Transport ship my car for a move of about three thousand miles. They gave me a good quote and it was a reasonable cost given the service that I got. It's just that, the inside of my car was dirty when it was delivered after about a week of getting shipped.

My daughter got a faculty position in North Carolina and it wasn't worth buying another used car when she knew hers was in good shape so we were moving it across the country. I asked a lot of friends if they had ever moved a car across the country and Sherpa was the only one where I got at least a decent response. Everybody else said all the other ones were bad.

Sherpa Auto Transport had a really great price when I had them ship a Maserati and a Yukon XL. They were also able to do it right away and the time they were going to keep my vehicle is the shortest out of any company that I called. The cars were picked up on a Thursday and they were handed to us on a Saturday which blew my expectations out of the water. And the guy that dropped off my car was amazing. He moved the Maserati it like a pro and I told him that I’d never seen anybody get the car off of the trailer the way he did. I have seen guys use stacks and Styrofoam and it's a scary process. But the guy drove his back wheels upon the big blocks that flatten the trailer out and the car slid right off. Everything was perfect. We were very satisfied and I would recommend them.

From start to finish my transported car was professional handled, from Antwan at Sherpa to my driver Chris, tot he owner of shipping company John. I'll use you again and recommend your service to friends or anyone seeking reliable and dependable service.

I was moving to college which was about 2,000 miles way and I didn’t want to drive my car there, so I shipped it. I looked at about 10 different transport companies then I decided on Sherpa because they had good reviews and were more reliable. Also, the quote they initially gave me was fair compared to the other ones I got and in the end, it was the same amount I paid. Their reps sent me an email and called me to give an update when they found a driver, which was all I really needed, and the whole transport took three days which was what they told me it was gonna be. Then vehicle arrived in good condition and there was nothing wrong that I could see.

My daughter is doing to do a semester in Los Angeles for college and we were shipping a Ford Escape 2015 to her from New Jersey. We looked on the internet and made a brief search. Then all of a sudden, our phone got crazy. It got a little annoying because all these different companies called three times a day. We only looked at two companies online and I didn't know where they all got our name from. It was a little overwhelming and my husband narrowed the choices down. Sherpa Auto Transport's quote was reasonable, although we were hoping that it would be a little less. But we needed the car there and we had to pay whatever the price was.

We were moving and we needed to have our car shipped. We looked at three other companies online and we ended up with Sherpa Auto Transport. The person on the phone was really helpful. Every time we called Sherpa, we spoke with somebody different. They were all very professional, helpful and courteous. It was good from there and we had a good feeling. We got all the information online, so we could read it and we were clear about it. And then, the driver called when they said he would, and it kept continuing to be consistently.

I went to some transportation website and Sherpa was recommended to me. They have very good customer service. The quote that was provided to me also matched the final cost of service. The vehicle was picked up at my house and then it was delivered to my brother in Arizona, and the time frame met my expectations. I would recommend Sherpa.

I was relocating and when I looked at some reviews of transport companies, Sherpa kept coming up as one of the top ones. It’s unfortunate that it is expensive to ship a car but the cost was fair. I did notice however, a couple of days after I got home, that there was a decent-sized scratch on one of the rear windshields. My brother handled the delivery and he didn’t notice it. I also didn’t notice it at first. Unfortunately, I didn’t really have time to address it because I had to go to Greece to get married. But whenever you ship a car there’s a possibility of something happening. I was pleased that it wasn’t more than that. The experience was great aside from that. They were really fast too. It was even much faster than expected.

We were moving from Washington to Arizona and we looked at two transport companies. When we spoke to Sherpa, they seemed knowledgeable and weren't pushy. ConsumerAffairs was also the deciding factor. The quote we got was competitive with the other ones that we've called. However, the delivery of the vehicle was a little strange. They told us that they would be at the house to pick up the car at a certain time and date, and gave us a timeframe. I asked if it was gonna be a big truck or a little truck because they can't get a big nine-passenger car trailer in our cul-de-sac. They weren't quite sure and were a little fuzzy on all that.

I was moving from coast to coast and I was shipping a BMW. I chose Sherpa among the four companies I looked into because they had better ratings. But initially, I went with another company. Their price was significantly lower but when it came down to scheduling someone, they charged $400 more that they essentially had the same price as Sherpa. If they were not giving me the full price upfront, I might as well go with Sherpa, so that was what I did. Their reps were pretty good and they went through all of the information. They were able to address any of my concerns, so I felt comfortable working with them. Also, I paid exactly what they quoted.

I had a good experience with Sherpa Auto Transport. I needed somebody to get my 2008 Vette from Utah quickly, and they did it. They got it down to Florida for me. It’s 750 miles on the road, I didn't want to drive at all and get a lot of road wear on the car. They gave me a reasonable quote, considering the gas prices and everything else, in the nick of time. Though it was around $65 less than what I actually paid.

We're a military family and we wanted to drive one car across. I looked at about five different transport companies, but I liked the Sherpa Auto Transport representative. She was very thorough, informative, very kind, and patient. She explained the whole process and how the transport works. She answered all my questions and didn't hesitate. She knew all the answers, so she was well-prepared. She did it many times and she explained the difference between the closed and the open transport. The only critique I have is that other people kept calling me because they can see that my car had not been assigned to a driver yet. They gave me a date for pick-up and we were approaching that date, but I still hadn't heard a confirmation from them.

When I had my car shipped cross country through Sherpa, the quote was reasonable. However, the final cost was more than what I expected. They ate that cost though and that was good. Originally, they would ship to my house but then, they couldn’t get it there at that price. So, I ended up having to drive about an hour to get the car which wasn’t good. Also, they were slower than forecasted. Despite those, their customer service people were professional.

I purchased a car in California and live in Massachusetts. I read reviews online and after I spoke with Sherpa’s representatives about what kind of guarantees and services they offered and about how they screened drivers I decided to go with them. Their quote was competitive. The quote I originally received was $300 to the transport company and $1100 to the driver. It turned out to be $250 for the transport company and $1200 for the driver. It was within 50 bucks if I split the difference but it was nothing troublesome. I did an open transport and the car was filthy when it got here but Sherpa did the whole carwash thing which was a nice little perk. The drivers were very friendly and were able to accept PayPal which was very convenient. I didn’t have to worry about bringing $1200 in cash out to a parking lot somewhere.

I needed to get a car transported from California to Kansas City and Sherpa came through. I checked four companies before going with them and because of their price, I chose them. I had pleasant interactions with their reps and the quote they have me was fair and accurate in the end. My experience went great and everything was sent like it was supposed to be. During delivery, they met me at the specified location then I had a brief rundown with the driver. The entire transport took three days and their service was fair. They did everything they said they were gonna do.

I was moving to Seattle and I needed to ship my vehicle, an Audi A4. I looked at around five different transport companies, but Sherpa Auto Transport was recommended by a friend. The quote that was provided to me by Sherpa was reasonable. It was up to the par or quite equal to the other quotes. The customer service at Sherpa went as smoothly as it could. There were a couple of times when the driver was not picking up my calls. I called customer service and they were able to retrieve information from him, like where he was because the driver promised me around three times that he would be there. He may have been so close somewhere, but he didn't want to take my calls.

I was moving from Texas to New Jersey and I couldn't drive all the cars so I needed to have one shipped. I looked into two companies and Sherpa's quote was a little bit less the other one I had gotten. So that was good. Still, it was a little bit expensive. I wanted to make sure it was worthwhile. I found out that even though Sherpa didn't have as long as a history, they still had better star ratings. So I went with that. Sherpa's representatives were also really good on the phone. They were real nice and they did what they said they were gonna do. So I was happy.

I was moving my car from my previous location to my current one and I looked at six transport companies. The customer feedback said that Sherpa had zero qualms throughout the transportation process so I decided to go with them. The customer service rep told me that they were trying to fit me to the best time and date. I was expecting that it would be four days later than I scheduled, but it got scheduled by the next day and they didn’t call, so, it really surprised me. That day didn’t fit me but we were able to find another date. They weren’t happy because they didn’t want to switch the carrier nor the day but they helped me figure it out so, it worked. The price was too high but the delivery was safe and there were no scratches on the vehicle. The company told me what time they would be there but it was several hours late. Still, I got the car on the day it was scheduled. The driver called me and explained the situation.

I'm in the military and I had to PCS from California to Wyoming. I looked into three companies that could transport my vehicle and I liked the reviews for Sherpa. Also, the shipping with two of the other companies would have a four-week turnaround while Sherpa's timeline was quicker, so I went with them. Everybody was pretty much helpful for the most part and they were honest. Also, the delivery was awesome. Bad weather played an issue but the driver called and kept me updated with everything as far as getting my car to me. They picked it up on the 28th and dropped it off to me on the 3rd, so the whole transport didn't take longer than a week. If I'm going going anywhere else, Sherpa would be the first call I would make because I'm familiar with them and our transaction very easy.

I was moving my car from where I live to where I’m in college in Florida. Price was a big factor when I was choosing what company to go with. Sherpa's cost was reasonable and the reps were very helpful. Sherpa was time-efficient and easy to work with.

I obtained a job in Florida, so I had to move here and have my car shipped to me. I checked out four companies then I went to ConsumerAffair's website and they put Sherpa as trusted or high-rated, so I went with them. Their reps were good and responsive in email, so that was useful for me. I cannot always call and accept calls. So, they sent the quote via email and even if I had questions on it, they were responding on email. The quote was reasonable and pretty much in the same range which the other companies were providing. They said $850 and I paid $850, so they stuck to the quote they've given and that was one good thing.

Sherpa reached out to me and were very diligent in addressing and resolving my concerns, I will be using their services going forward.

I am in the military and so is my husband. I got stationed in North Carolina and my husband was in California so we needed the vehicle shipped to North Carolina. I saw good reviews for Sherpa off of a reliable website. The price they quoted was higher but I talked with them and the rep ended up lowering it for me. She also called me a lot and emailed me the whole time. She seemed like she knew a lot and if she didn’t, then she got in contact with someone who did right away. She helped me a lot with the process.

Sherpa gave me a very competitive quote. The final cost was exactly what they quoted, even though in the end, they ate some of the cost. They always answered my questions when I called. Customer service is the best. When it came close to ship date they found the best match for my time frame. As the car came closer they also kept me up to date on estimated arrival date. Car was dirty when it arrived. As expected when your car travels for 5 days. However their clean car policy allowed me to take it to get cleaned, and they reimbursed me the cost. I would recommend Sherpa to my closest friends and plan on using them again in the future.

I loved Sherpa's service. I used them when I transported a car from Arizona to Florida to my daughter. Initially, I looked at five different companies but I liked that the owner started Sherpa because he transported his own car. Plus, their reps communicated a lot with me. Their professionalism was very high and the quote they gave me was well within the range of everybody else. Then the final cost was the same price they gave me in the beginning. Sherpa got the car there a day earlier than they expected and the guys worked hard to get it there early because I was chitchatting with them as they were loading it and I told them that my daughter was without a car. The vehicle also arrived in good condition and my daughter loves it.

I spoke with somebody from Sherpa on the phone and he answered all my questions right upfront. The quote that they gave was reasonable and accurate. My husband dealt with the driver and was very pleased with him. We definitely recommend Sherpa.

In connection with our annual commute, we go back and forth to Florida and recently, we needed to transport a Sedan from Florida to Maryland. We checked about three companies and we liked the door-to-door service that Sherpa provided, so we hired them. The rep we talked to did a very good job. She was on top of things and we kept in touched. But the thing is, they weren’t the outfit that did the actual transportation. They just acted as an outfit that went ahead and got the transportation and I didn’t quite understand that until very late in the game. Other than that, the delivery process was quite good. They picked up the car between 7:00 PM and 8:00 PM then they delivered at 11 o’clock PM, but that was okay. Overall, we were pleased with the service.

We moved and needed cars moved from New York to Austin and Sherpa Auto Transport was recommended. I dealt with them mostly through email and they were very efficient. The quote provided was very reasonable and 100% accurate too.

When I did my research on the ConsumerAffairs site, Sherpa came up as one of the top 10 companies on the page it was on. I did the little test that matched you with somebody and then it came up with that. When Sherpa said their rates, they said there would be no extra fees and I took that. It also seemed reasonable compared to the other top three quotes I had. They were all within $10. The customer service was excellent too. The people there were really good. We're Canadian and my daughter moved to California and had the car there. We thought we could import it but we found out that we couldn't do that. So I had a car stuck in California that needed to get back. The delivery with Sherpa went very well though. The time it took was also about what I thought it should be and what they had committed to.

I was moving cross-country, so I needed a transport service to ship my vehicle. I looked at four transport companies and I went with Sherpa Auto Transport because of their reviews and their responsiveness when I called them. I enjoyed the fact that the reps answered right away. They got back to me when they said they would and kept me fully informed of how everything was going to work. They were really clear upfront that Sherpa was just the broker or the agency and not the company that was gonna do the transport. They were gonna use a company that they had worked with in the past and this company was gonna transport for them. As soon as they secured this company, they called me immediately to let me know that they had made contact with the company and they were ready to schedule the pickup. This process went smoothly.

I loaned a car temporarily to my daughter who is in Atlanta. It was a MINI Cooper and I had to ship it to her for about 600 miles. I looked into three companies then I decided to go with Sherpa because their price was right and they were responsive. I talked to their reps by telephone and I requested for a quote, scheduling, etcetera. The quote they gave me was fair and in the middle of the pack and was about the same amount I paid in the end.

I bought a new car in Virginia and I wanted to have it transferred to my home in Texas. I looked at four different transport companies. Sherpa Auto Transport had decent reviews and the pricing was equivalent across the board, so I went with them. I bought their service at the last minute as I was running low on time because I was leaving quickly, but Sherpa did really good on the timeliness of the delivery and it took less than two days for them to turn the vehicle in. The final cost of the service was fine and it was the same as the initial quote that I was given. The delivery of the vehicle and the carrier were fantastic.

We were on an extended vacation. We drove to the location but wanted to fly back, so we needed a transport service to ship our Audi SUV. I looked at around four transport companies then it boiled down to two and we ended up with Sherpa Auto Transport. I liked their responsiveness and the accuracy in what they were telling me the process would be like. The quote they provided was also different by $50 or $100 compared to the other companies that I looked at. Their customer service rep was good in the beginning, but we had a bit of a hiccup in getting the driver. The first driver they booked for us bailed out and there was a little less clarity after that, but they fixed it and got it done.

I needed to transport a vehicle from New Jersey to Texas. I got quotes from around five companies but I liked the customer service from Sherpa's reps, so I went with them. They were personable, informative, and if I had any questions or problems, they sought to clarify and get the time to answer them. And of course, their price was reasonable. The quote they gave me was also accurate to the final cost I ended up paying. They got the car delivered in four days and during that time, I was able to talk to the driver. He was different from the one who picked up the car though. So somehow they switched drivers, but I was able to find out how things were going along the way.

I was shipping the 2004 Mazda I purchased online from Omaha, Nebraska to Oakland, California. Sherpa’s price was competitive originally and then the online ratings I found were as strong as the competitors. I found them through another company and the bid they sent me expired by the time I was gonna pay for it with a card to hire a shipper. So, I contacted them to tell them I wanna hire them because of that bid, but it had expired. They sent me another bid, except they didn’t do it for the other company.

I was moving a little over 3,000 miles and looked at four transport companies. But I went with Sherpa because the woman that I initially spoke with was very informative, helpful and made me feel comfortable with the process. The quote was fair and it was right in where everyone else was. Also, they originally said the timeframe is 7 to 10 days and the transport only took seven days.

We shipped two vehicles from Charlotte, North Carolina all the way to California. We looked at Sherpa and two other companies but the girl at Sherpa really gave me time and talked about the procedure. So, their communication made them the best choice for us. The quote they gave us was also very fair. For one of the cars, the transporter broke down, so it was really late getting here. But Sherpa's reps communicated every day and kept in touch with us. Also, their driver couldn’t have been nicer. But the driver of the other car was late and rude. When he got here, he wasn’t great to work with. But overall, it was a good experience.

I was moving from Wisconsin to California and I needed to transport a vehicle. I liked the reviews I read on Sherpa's website and based on what I looked at, they had the highest reviews compared to other companies. The processes of getting the quote, their set up, and getting the car were really easy. Also, the quotes from other places were comparable to what Sherpa gave me. Plus, their reps were quick to reach out when I inquired about the price, answered any questions I had right away, and didn’t have to hang up or wait a minute and try to get information. The driver delivered the vehicle in about six days which was really quick and the car came back fine. It was my first time dealing with these kinds of things and it worked out well. If I have to move across the country, I won't have hesitations doing it again.

I looked at three different transport companies as I had to transport my husband's BMW from Delaware to California. The customer service that I received from Sherpa was very good, reassuring and thorough so I went with them. Also, the quote that I was given was good since I thought it would be a lot more expensive than it was all together. Although it was slightly a few hundred more than the other places who quoted me, Sherpa seemed like a more professional operation than the others that I've spoken to. And because I wanted better quality of service, I was okay with that.

I got a new job across the country and I needed to transport my car. Sherpa's rate was a little bit lower than the other competitors and I liked that the price was included upfront with everything. There were no hidden fees. Also, I looked at their reviews and they were really positive. When I was getting set up, their reps provided me with all the information I needed and they were really friendly. The quote that they gave me was good, too. I liked it.

When I was moving and needed to transport my vehicle cross-country, I looked into three different transport companies and chose Sherpa Auto Transport as they had better reviews. I'm very happy with the quality of service that I received, as well as with the reps who were very informative and awesome. The initial quote that I was given was very competitive and the final cost that I was charged for the service stayed the same. The driver was professional. I was given his cell phone number and we communicated. My vehicle was transported in the open method. Its delivery took three weeks from beginning to end and that time frame met my expectations.

I wanted to transport a Mercedes down to a family member so I looked on the internet and checked out three transport companies. There was a website that popped up with Sherpa's name as a recommended company. I tried to see if there's anything written about Sherpa and looked at the Better Business results and I didn’t see anything bad about them.

I was moving across the country for a new job and I was shipping a Hyundai Sonata, so I needed a transport service. The shipment must have been around 1,000 or 1,500 miles. The customer service reps at Sherpa Auto Transport were great and always responsive. They responded through phone and email quickly and gave me accurate information. The quote they provided was an appropriate amount and it was less than what I thought it was gonna be. It was equivalent or equal to how much other companies said they were gonna ship the vehicle for as well. Sherpa had to take $25 or $50 out of their broker’s fee, but the quote didn’t change.

When I was relocating for work, the reviews about Sherpa Auto Transport on one of the consumer report sites made me go with them. Their customer service reps were very helpful and answered all of my questions about insurance. They also told me when I would need to schedule the driver including what would be paid upfront and afterwards. Any time I needed to contact the driver, they got me in contact right away. However, the driver did not speak very good English so I couldn't understand a lot of what he said.

Sherpa came recommended and they looked good as well. The quote they gave me initially was a bit high. There were others around $900 to $1000, and Sherpa was about $1500. I was in a hurry, and I had to go with what I had. But still, I was satisfied with the overall cost and quality of service. Also, everyone was polite. The driver was great and the car came on the day that they said it would, so I was happy with everything. The car is in a great condition except for all the bugs that they picked up along the way. I'd recommend Sherpa. Their service was outstanding and communication was very good.

Sherpa had good ratings and their reps were wonderful. I had a lot of bumps in the road but they worked with me so it was great. I had to delay a few times then I had an issue with the city busting up the sidewalk in front of my driveway. They were very flexible and they found a very good driver for me. He texted me almost everyday along the route to tell me when he was gonna be there. But he couldn’t bring his big truck into my neighborhood because there are a lot of oak trees and the branches reach over the street. The truck would not have fit. But we found a spot and I met him there. He was awesome. He picked my car up on a Monday night and I got it on a Saturday. It took about five days which was awesome. It was a long way from San Francisco to the New Orleans area. I also expected my car to be really dirty, which was what Sherpa said. A lot of people see their cars as sometimes dirty because they hit rain but my car was fine.

I bought a Corvette car in Ohio and I had it shipped to California where I live. That was about 2,400 miles. Sherpa was the one that got to me first. The rep who I spoke to was fine. She said if I work with them, she would get me a driver pretty quick and she did. Also, the quotes given to me were okay. I asked for a cheaper rate and I ended up paying a little less. However, they didn’t get the car there when they said they would so I ended up losing some time off from work. The car should’ve been in Fresno and they got it to Sacramento and they were gonna have somebody else bring it to Fresno. That person was supposed to be there on Friday and they said they couldn’t get it there until Monday. So I ended up going there and getting it because I don’t want to miss any more days at work.

I shipped my Mercedes 280 and used Sherpa for transport service. I looked into five different transport companies and chose Sherpa due to their reviews. We tried to figure out the date and the pick-up process because we had a wedding going on and the vehicle was there in the shop. But everything worked out in the end and the Sherpa reps were able to come through approximately when they suggested they would. They transported my vehicle as fas as 1,600 miles and it took them two days from beginning to end. They worked with us on the process since we also had to work. The driver was in contact through text and he let us know when he had an ETA. They were there at the exact time and at the location that we had asked for and when the vehicle arrived, it was in perfect condition. Also, the end price was on point with the quote that I received originally.

I shipped my Ford from state to state with Sherpa because I was moving and they handled my situation excellently. The representatives were friendly and informative, and my interaction with them was good and very helpful.

The people at Sherpa were good at communicating with me and the price was not too high or too low. So I knew they were trustworthy. Their quote was fair compared to some of the other quotes that I've gotten. Plus the reviews that I saw seemed to be good. I was moving from Massachusetts to Oregon and the transport took five days. I couldn't get in contact with the driver for a little bit but the customer service reps at Sherpa called them. I was nervous at first but it ended up fine. I met the driver and he seemed good. The delivery was easy too. I went to the yard of the place that was delivering the car and I picked the car up. The driver did a really good job.

I looked at six different companies and Sherpa's quote was the best one. I made my choice based primarily on the price and the online reviews. I was moving and needed to ship my car from California to Virginia. That took five days and the problem was that it was so quick. The driver pushed to drop the car off a couple of days earlier. I was not there and I had to get someone else to pick the car up. The driver didn't seem to have the information that I had given to Sherpa and he was a little confused. But overall, it was a good experience.

I moved and needed to have my Dodge Dakota transported for roughly 200 miles. I had about 10 companies that I looked at and given my experiences in the past with unsatisfactory service, I did some research on what was the best route. I wound up going to the consumer website I trusted and knowing that any company that has to be aligned with this process should have a good reputation and provide good service, I took a leap of faith with Sherpa Auto Transport and I was not disappointed. When I got a hold of them, I didn’t feel like I had someone who was trying to scam me, as often happens when anybody gets on the phone with one of these companies.

You can trust Sherpa with your car, eyes closed. I was moving from Charlotte to Texas and I chose them because of their review on Yelp. Their reps were extremely attentive and easy to talk to. They were very courteous and professional. We had a little bit of a problem with my car in the beginning and Tim and another gentleman were very quick to react. They resolved the issue quickly and I was able to get my car out of Charlotte on time and into Texas with no messes after that. My car was picked up on Friday and delivered on Monday in great condition. It was the same as when I gave it to the driver. Everyone was also very communicative all throughout. I was contacted by the driver and the company themselves. The cost was fair and my experience with Sherpa was good throughout.

I was moving from the Seattle area to the Chicagoland area and I needed to ship an SUV. I looked online and I saw a lot of positive reviews for Sherpa. It seemed to be the better one among the three other transport companies I searched. Also, the customer service at Sherpa was super friendly. They explained the entire process as far as what my initial payment was covering and how long it would take for a truck driver or a dispatcher to be contacting me to establish the delivery date. It was all done online and the process went really well.

I had an absolutely amazing experience with Sherpa Auto Transport! I had originally gone with another company that left me stranded but sherpa auto saved the day. The company that I had originally booked with failed to return my phone calls and never kept me in the loop. This was very nerve-racking as I had to ship my car from New York City to Seattle. I saw such great reviews for sherpa auto transport that I decided to try them out. I spoke with a very lovely customer service agent Jessie who had helped me out every step of the way. She was always there to answer any questions I had and was very easy to communicate with via email or telephone. The transaction with sherpa was very smooth and they were transparent about any and all shipping costs.

I am glad they took my review seriously enough to make changes in employee training.

I needed to get a truck down to Florida and I didn’t wanna drive it. I looked at about three transport companies and Sherpa seemed to be the most reliable. I called them and got a quote, and they continued to follow up. I had some concerns and they addressed them. It was all done by email and was very convenient for me. The quote they gave me was high but in the end, the price was what they told me it was gonna be. And the delivery went without a hitch.

I moved cross-country and needed my Nissan Altima shipped. I looked at four companies and Sherpa was recommended on Consumer Reports when I looked them up. They called me and kept me apprised to what was going on. The transport took two days. They picked up the car and it was here when I arrived. Plus, it was in perfect condition when it arrived. They did everything they said and they kept their promise. Moreover, the quote they gave was accurate. I also had the driver's direct number. He let me know he was gonna be an hour late because he wanted to stop and get dinner. He asked if that was okay and I said it was fine. My experience with their customer service was just seamless and perfect. I was very happy. Sherpa is the best.

When I moved, I needed to transport my vehicle and so I looked into several transport companies. I decided to go with Sherpa due to the assurance that they gave me, the insurance, and background checks for the driver. Their customer service reps were very informative and they made sure they stayed in touch with me and kept me updated as far as booking the driver. The transport took three days and everything was fine when they came. The car that was in the truck was secured and it was in good shape when it arrived. Also, their cost was fair. I would recommend them.

Sherpa's customer service team is topnotch. The rep that I spoke with made me feel assured that my car was going to be safe and that they vet the driver whereas the other people I called didn’t make me feel comfortable. But it took six days for my 2015 Cruze to be transported 2,349 miles so it was a day late and the driver didn't communicate with me. The Sherpa rep called the driver back though and made me feel comfortable that everything was going to be okay. The location where I met the driver also changed but the vehicle was in great condition. The cost of the service was fair too. Sherpa did a very good job. They followed up and corrected the issues I had so I was happy with that.

We were relocating from Los Angeles, California to Raleigh, North Carolina. We checked with about 10 transport companies and Sherpa had the better ratings. We called them up and they went over the move. It was very smooth. They gave us the quoted price over the phone so we knew what to expect. And it ended up being quite a bit higher than what they quoted. It would’ve been nicer if they came out and actually saw the house themselves. But overall, their quality of service was fair and the whole thing was very good.

Sherpa did a great job. My first time shipping a car on my own so I was anxious as well as having a tight calendar. Taylor was on her game as well as the rest of the team. The driver was polite, on time, and took good care of the car. Exceeded my expectations. Thanks!

I initially gave the contract to another company but they were impossible to get in touch with and they didn't answer questions. Sherpa was recommended by Consumer Affairs and the rep that I dealt with was pretty good and he kept me informed. The price was a little high and I ended paying about $1,650 for everything. But the driver was excellent and the car arrived in fine condition.

I inherited a car and I was shipping it from Lafayette Indiana to Miami Beach. Sherpa was recommended online in terms of good reviews. Their quote was the highest of all the quotes that I got but I went with it because I felt better about it and our experience was great from the beginning. The reps helped me out and they were very patient and knowledgeable. The shipping took four days and it went very smoothly. Also, the initial quote was exactly what it was with the final pay off. I would highly recommend Sherpa.

The price that Sherpa quoted me was reasonable and it already included the insurance. I had a great experience with customer service and the delivery process was very quick. But it would be better to get the car delivered before 11 at night because you can't really see the car to inspect it. But I was happy to get it and I would recommend them.

I bought a classic 1950 Chevrolet Convertible from a gentleman in Pennsylvania. I couldn’t drive the car all the way across the country I was apprehensive about using a transport service for the first time. ConsumerAffairs had good reviews on Sherpa. I called the number that I found on the website and spoke to their rep. I had other quotes that were quite a little bit lower than Sherpa, and the rep explained to me that they are a broker and that they have to sell the load to a trucking company. So if I go way low, they will have trouble selling that load to a carrier and I’ll never get my car delivered. She knew what she was talking about. She also projected confidence and didn’t pull any punches. She then got the information out right away. It was on a weekend and by that Sunday, I had an email that the load had been sold to a transporter.

I was moving and I looked around for transport companies. I did for about 10 minutes before I decided to go to Consumer Reports because it was insanity. And when I went to Consumer Reports, it was a slam dunk. Sherpa had a very high rating and their customer service was excellent. It proved out to be that both parties had to call and respond to each other so setting things up was definitely a joint effort. I also loved their quoting process. It was industry comparative and they were clear that it wasn’t going to climb. They also did everything they could to encourage a driver to take the deal and I felt comfortable that there wasn’t gonna be any negotiation because that wouldn’t have been comfortable for me.

My wife had a new job in San Antonio so we were moving from DC and it took about a week to transport our car with Sherpa. The other companies I had contacted needed a bit more of time but I was in a hurry. Sherpa was the only option that could get me the car and in the time that I wanted. Their quote was on the higher side though. Their competitors were giving a low quote, as much as $250 less. Nonetheless, I was able to reach out to Sherpa when I needed to and their representatives helped me out. They also gave me a heads up for the pickup. The driver couldn’t move his truck inside my apartment complex but I was able to meet him right outside. It was okay. The guys were friendly too. They were able to explain everything to me regarding the state of the car and they were good.

If you want to entrust your vehicle in good hands, let Sherpa take care of it for you. I shipped a Subaru Impreza from Fredericksburg, Virginia to Twentynine Palms, California and on the ninth day, it arrived just like it was when I gave it to them. Most transport companies are brokers, including Sherpa, where they farm out the work and the ratings that I found said Sherpa was the best. They also gave me one of the best quotes out of the several I had gotten. I dealt with one lady almost all the time and it was very good working with her. And although the driver ended up charging more, Sherpa didn’t charge me anymore so they evidently gave up some of their percentage to pay that.

I was moving to a different state and I needed to ship a ’96 Toyota Altis 2000 miles. Sherpa’s quote was appropriate for the distance traveled and that was how much I was expecting to spend on shipping my car. Plus, they were able to get my vehicle picked up much quicker than another company. It was up to the carrier to get the car and I just had to meet him at a public place where he could pick up the vehicle. Sherpa contacted me when the car would actually get delivered and on the day itself, I called the driver and we were able to set up the time. It went smoothly and when the car arrived, it wasn’t as dirty as I thought it was going to be. It was in the same condition as when it was picked up. The customer service rep was awesome, very honest and thought about the pricing and expectations. And so, I was very satisfied. Overall, it was a great experience so, if I have an event where I would need my car shipped, I would go with Sherpa.

I was moving about 400 miles and it was a nine-hour drive. Since my car is old, I didn’t wanna drive it all the way. I looked at five companies and Sherpa was the cheapest and safest option. It was the best deal I found and I didn’t have any problems with the service. Everyone was helpful and everything went very smoothly. I noticed that the initial pick-up of the vehicle changed four times but the location was the same and it didn’t really give us any problems. Overall, everything was great.

I had a really hard time finding a place that would ship my Xterra. No one could find anybody that would pick it up. And with Sherpa, I liked the dispatcher. He was honest and he convinced me that he could find a truck in time. The quote they gave was pretty good considering the time frame and it was accurate at the final cost. Also, the vehicle looked good when I got it.

I was moving from Louisiana to Maryland and I didn't feel like driving my Jeep Wrangler. I looked up transport companies on the internet and I tried to find the one that had the best rating. And although Sherpa was the most expensive, I decided to go with them because of their rep that was more knowledgeable than anybody else. I wanted it there on the 13th and everybody else told me I had to have it picked up by the 6th but she said I could have it picked up on the 11th and it will get there on the 13th. And that was what I wanted but I didn't think it was possible. She just seemed like she knew what she was talking about and so, I believed her and she was right. Also, their initial quote was accurate.

My dad is getting too old to drive and he wanted to give us his car. Shipping it with Sherpa took about three days, which might have even been shorter than the estimated range. Plus when I had spoken to the guy on the phone, he spoke good English and was polite. He also seemed like he knew what he was doing. He had answers to the questions I asked and the quote seemed reasonable.

Sherpa answered my questions and were helpful when I called. And it all happened really fast. I had bought a 1992 Volvo Sedan that was in Connecticut and the driver came and picked up the car without even telling the seller he was coming. Fortunately, I had told him. Then the driver said he was gonna drive all night. He delivered the car to me in Virginia the next day on the 4th of July, which is a holiday. He was a little flaky in that they seemed to have a bill of lading but I trusted him and all seemed to work out fine. I paid 700 bucks which was exactly the same as the quote. Sherpa wasn't terribly reasonable, price-wise, but I was suspicious of the people who were charging so much less. The first time I looked into transporting a car, I had quotes as low as $300 but those were all Florida people and I wasn't willing to trust them.

I got from the Better Business Bureau what I needed to do and Sherpa Auto Transport was the most straightforward among companies I contacted. The others felt shady. I was complacent with their quote and it was within the market. Their representative was very proactive too. The 1600 miles transport from Austin to Montauk, New York took 5 days. I'm 100% happy and I'm actually shipping another car with them today.

I am so happy that I followed my intuition and went with Sherpa. We faced some difficulties with finding a driver that could complete the job - Sherpa advocated for me, and paid the driver extra money (out of their pocket) to ensure that they could get me the transportation I needed in my required timeline. The staff is courteous and kind, and super reliable. Thanks so much for this experience!

Hands down, Great company. This was my first time having a car transported. After researching several companies it was the reviews from Sherpa that stood out the most. I was shipping my daughters car to her and I was nervous about the whole process. Taylor was extremely helpful, kind and patient with all my questions. I felt I was in good hands. Within a few days they found a great auto transportation company. Once I meant the driver I felt at ease and that my daughter's car was going to be just fine. Both parties were amazing and kept me informed the whole process. The price Sherpa quoted me was spot on. I couldn't be happier with the experiment. Thank you again and I will definitely be recommending your company to others.

I needed the vehicle that I had purchased out of state in Florida transported closer to my home state of Georgia. I went to multiple companies to get quotes for their transport service. I liked Sherpa Auto Transport's price, customer service, and the writing that I found online, so I went with them. When I submitted a quote request to Sherpa online, a rep called me in less than 24 hours to obtain additional information and to explain their process for selecting the transporter, the cost, and the options available to me relative to the delivery point.

I looked at about one or two transport companies when I was moving. I checked their reviews to see if they were good and chose Sherpa. It went well with their rep and the quote was slightly higher than the others but it was the same as at the final cost. Also, they met my expectation with the time frame. But the driver did not go to either my home or office and we met at a specified location. My Infiniti was in good condition when it arrived. And I got an email talking about after they make a delivery, I can go to the car wash, send the receipt, and get reimbursement from the car wash. It's good but it's not that convenient because I have to get the receipts and then mail that back to them and then process the reimbursement.

I was doing an internship and in the summer I needed to get back to my school, so I needed to have my vehicle shipped. I considered seven transport companies and the cost of Sherpa's service made me go with them. They shipped my car 1,800 miles and the experience was good. I sent my request for shipping and their reps called me back in an hour. In the very first call we had, I explained my situation and the server said that since I was making an emergency request, they had to charge me 120 bucks for a service fee. But I understood and that was fine because initially they provided the cheapest price among the transport companies I had talked to. The reps said that they were gonna arrange the whole transport and find a driver for me, and they'd call me as soon as possible. The transport was a little rushed since I only gave Sherpa 48 hours to do the transport and the reps said they would try their best. They made it so it was perfect.

I was moving across the country from California to Virginia and I needed a transport service. After looking at 15 different transport companies, I chose Sherpa Auto Transport because of the way they broker people. I asked them a couple of quality management questions and they answered these well. I asked them how they got their subcontractors so I would know that my car would be safe. They were good and the way they answered my questions made me feel comfortable. The rep's knowledge and expertise on the service they offered were very good and these were enough for me to wanna pay $1300 for the service. Sherpa was $200 more expensive than other transport companies, but they told me how the process works when they bid, so I understood a lot of things that made me be okay with their price.

I moved and shipped a Mazda hatchback From Virginia to California, which took seven days. But there was a little bit of hassle with the company that was picking the car up and dropping it off. They kept giving me a window and I left home in a rush but then they kept pushing it back. That was difficult and then sometimes I couldn’t reach them. They also didn’t wanna deliver to the location that was set and I wish they would have just told me that it was difficult in the first place. I had to change the location to help them out.