Sherpa Auto Transport Reviews

Their customer support department is excellent. They addressed my concerns in a very professional manner. My car reached the final destination without any issues or concerns. There was no delay or any unexpected changes to the schedule. I do not have any complaints with Sherpa Auto Transport.

I shipped a Volkswagen across the country, about 3,000 miles. I coordinated all of this for my daughter and the thing that mattered the most to me was knowing when the car was gonna get picked up and when it was gonna get dropped off. But that was the thing that Sherpa couldn't tell me. That was the hardest part. My daughter had to move out of her house, get her car picked up and leave for NCAA Championships all in the same day. She had no flexibility and Sherpa couldn't give me any promise. There was a three-day timeframe but that was not what I wanted. I wanted a one-hour timeframe. I was frantic trying to figure out if they were gonna pick up her car the time when she was still in California. Everything had to be left open-ended and that was making me crazy.

I had to ship my two-door sedan from a great distance. It was roughly 2,600 miles and most of the consistent reviews of having the price locked were Sherpa's. You weren't gonna get surprised by additional pricing that wasn't already initially quoted. The customer service representative I dealt with was positive. The interaction was good, quick and efficient. The quote was competitive as well. There might have been less expensive ones but the car got here sooner than I anticipated so it's worth it to me. The final cost was also exactly what was initially quoted. The car didn't get quite delivered to my house because of my neighborhood so I had a different location. Nonetheless, the delivery experience was generally positive.

You answered my call right away, provided a quote that I accepted, gave me the name of the driver and asked me to give you a 3-day window to pick up my car. You billed my credit card $300 at pick up time. I paid $900 cash to the driver at delivery. Everything was done professionally. I was truly pleased with your service.

I had two vehicles shipped at two separate times – the Ford and the Chevrolet Trailblazer. Both were shipped over 2,000 miles, from Tennessee to California. I have Hagerty Insurance on the older vehicle and I talked to them but whoever they recommended was extremely expensive. Then I found Sherpa online and read the reviews, which seemed to be all positive, so I went with that. I set it up to have both vehicles transported at the same time. But then I changed my mind. I only wanted the Chevrolet transported. I wanted to see how that went before I had the older vehicle transported. And Sherpa was extremely nice about that. They postponed it and every time I called, they knew that immediately. I guess my info came up on their screen. I didn’t have to explain to them what I wanted or needed. They were really good. Also, even though I postponed the one car for a couple of months, the quote never changed.

Used Sherpa to transport two cars from California to Texas. All seemed to go well the entire time, until we drove away with our cars in Texas. As soon as we drove away, the entire bottom of one of the cars fell off. The best part? We had signed off saying that there was no visible damage to the car, which means Sherpa is not liable. As soon as we realized there was major damage, the driver of the truck (who had been extremely responsive the whole time) ignored all of our attempts to contact him.

I called three transport providers and Sherpa was the only one that could provide me with a driver to New Hampshire. I had a very, very good experience with them. Everything was perfect with the quote and final cost. The carrier people were excellent in accommodating a few of my requests that were a little out of the usual. I had to hold them off for a couple of days in order to bring it to my home here in New Hampshire.

My boss purchased a 2017 Mercedes GLS and was getting it to her sisters. We looked at about 10 companies to compare reputation and decided on Sherpa. Their price was also more cost-efficient and the final cost was even lower. The original quote was almost $2300 but after getting more accurate information, the customer service manager gave me less than $1700. The information they provided was accurate and the arrangement for the transportation was all good. The driver kept me updated every now and then. He had the vehicle delivered in three to four days which was within expectations.

Sherpa made the shipping of my car cross country painless, and everything went as promised. The phone personnel were courteous and knowledgeable. The driver of the delivery truck was very professional. I particularly think the free car wash is a nice touch.

Everything went well with Sherpa. I moved across the country and the transport for my 1982 Toyota Tercel was pretty quick. It took about a week and was a little faster than I was expecting. I looked at around 3 transport companies and Sherpa had better customer service reviews. And just from talking to them, I got a better vibe. I almost went with another company, but I've had bad experiences with auto transport in the past and it was pretty clear that this other company was shady, so I went with Sherpa.

When we moved from one state to another, I looked for other companies and Sherpa seemed to be offering a better price and better service. My overall experience with them turned out to be good. One thing which I was not at all happy with was about 2 weeks before I was supposed to get my cars moved, every time I would call, there was indefinite waiting time on the telephone. They would put me on hold and no live person answered the phone. It was a voice mail which will keep on repeating it. I had to hold for sometimes 30 minutes or 40 minutes. It was very, very frustrating and I was really upset with that. And it was not just one time. Every time I would call to find out the status of my car pickup, nobody would answer. I could never get to speak to anybody and that was the bad point. There were no customer service people. There’s a mechanical voicemail and that’s about it. With big effort, I had to find out somebody, a live person, who would give me some idea.

I was moving from Texas to Illinois and I looked at five different transport companies but I decided to go with Sherpa because of the reviews. Also, the quote was reasonable. It was $700 to ship the car and they were right in the middle. If I could find something that was $120 cheaper, I could also find something that was 300 more expensive. There is a new marketplace where you connect with people who ship things directly, so you cut out the middleman. That one could only do it $550, which means the middleman cost is about $150. So, that was not bad.

I booked Sherpa Auto Transport given the numerous positive reviews and their reasonable price to ship my Kia Cadenza. However, the amount of dissatisfaction I have experienced forced me to write a review on Consumer Affairs (I usually don't review much). My order was placed on May 7, 2019, for shipping the above-said vehicle from Birmingham to Oklahoma City. The issue wanted them to schedule the move before I physically move out of Birmingham (6/27/19) and deliver the vehicle once I reach (6/28/19).

I needed to send a car from California to my daughter in New York. I looked at about 3 companies and went with Sherpa because the reviews were good. I liked the price-lock guarantee and that’s the main reason I went with them. The driver was supposed to pick up the car at my apartment in San Francisco. He said he couldn’t come to San Francisco because of the size of his truck so I had to go meet him at a truck stop outside San Francisco. I got there about 15 minutes before he got there. There was somebody else waiting for him, and they needed to have their car moved, too. So, he attended to them, and after that he attended to me. He was a nice guy.

I did a PCS to a new base and I needed my 2013 Honda Civic Si shipped. I looked online and I saw the reviews for Sherpa. They seemed mostly positive and it was a decent price. The quote was good. I was shopping around and there were others that were lower but they weren’t as reputable. Plus, everything was great with the customer service. I had the vehicle shipped from California to New York and it came in the time that they said, which was seven days.

I’ve used Sherpa before when I moved a couple of years ago, and I had a good experience. I moved again and I just got my car through Sherpa to my new address. Setting up the service with Sherpa was very easy. It took about 20 minutes and it was very quick. Their rep was very nice and with very good communication as well. The driver that dropped the car off was very nice and I liked him a lot. Every time I called, he answered and had good communication. I had a good experience. He was very accommodating. I had to go out of town so he waited an extra day to bring my car to me. I really enjoyed Sherpa's service. I wouldn’t go with any other company.

I ordered services through Sherpa, and they shipped my car. We were moving from California to Texas. I did a web search and they came up, and I called them. The rep I spoke with was friendly. And what I paid at the end was the same. I knew exactly what I was paying. Also, my car was the same condition, and the driver was friendly.

We shipped our nearly new car from Albuquerque to Spearfish, SD. I was a bit concerned, but it came thru in flying colors with no damage and on time. The service was great and the price very reasonable.

The process at Sherpa was absolutely smooth. The people I spoke to were very kind and understanding. They explained everything very thoroughly. Also, their quote was very affordable. The car came in the same condition it was picked up in, and it came fairly quickly.

I was moving, did a Google search and found some couple of companies. There was one that was recommended to me by my moving company, but they were about twice as expensive. So, I went along with Sherpa because of the cost. The reps were very open and very helpful. Everything was good. The car showed up a couple of days earlier than they originally anticipated and there was no damage. The gentleman got the car off the truck and we did a quick inspection. We signed the paperwork and paid him, and he was on his way. He seemed professional. He seemed like he knew what he was doing. Everything showed up the way I expected it to. The vehicle was in the same condition as it was when it left. The quote was also spot-on. They told me that I needed to pay X amount of dollars for Sherpa, and then the final value would be paid to the driver upon delivery. The process went smoothly.

My son's car at the college died and we needed to get it fixed. We bought it back from him so he could get a new car, and we had it shipped through Sherpa Auto Transport from Virginia to Louisiana. They gave a good quote and it was accurate to the final cost. It was a good deal. I was having the car delivered to my mechanic and the driver kept in touch with him. The transport took two days and they were there right when they said they would be, and they were in and out really quick.

I was moving and I had to transport my vehicle for about 1,600 miles. I looked at auto shipping companies and Sherpa had really good reviews. Their reps were really good. Any time I had a question, they responded back within 24 hours. The quote they gave me was fair and it ended up close to the final cost. The transport did not take more than three days and they delivered it right to the place I that needed it three days ahead of time. It was really good.

First time to ship an automobile in my life. Looking for excellent rating from BBB. Took a while to research because I want a reliable, honest company. Found Sherpa with A+ rating. Talked to a guy name Shane. Made me feel very relax because He is too friendly, courteous, well experience and very confident which made me feel comfortable during transaction.

Great experience! From the initial contact to the end... it was professional but friendly. Emil from ** was a great guy... Pick up in our neighborhood was easy and the drop off worked great at a neighborhood lot. No problems with the car at all! You guys rock! Thank you!!

The customer service was amazing! This was the first time I was transporting my car, and they answered all my questions! Very good customer service and very accommodating to my needs! Will definitely recommend to a friend.

I had Crimson as my rep and she was very patient and helpful. I was hooked up with **. It was delivered very fast IA to CA within two days! The driver was very nice but was late for both pickup and delivery, but I wasn't too upset because it was raining on the pick up day and I live in the very rural countryside and SoCal traffic can mess things up. Why I say it exceeded the expectations-- auto transport could be notorious tbh, so considering that, I would say my experience with my car shipping was pretty decent.

Very polite, helpful staff. I talked with numerous companies before them that did not inspire confidence (I’m really picky about my car). Their quote was very reasonable, and lower than the competition. One downside was they were not able to find a truck until a day or two before I needed my car shipped, which had me a little nervous. But I also required an enclosed transport with a lift gate rather than ramps, so I’m sure that vastly narrowed their options. The driver they selected was extremely friendly and professional, he contacted me throughout his drive to provide me with updates. I’m in the military and have moved a lot, including shipping this car overseas and back (the military shipped my other car). So, I’ve dealt with my fair share of brokers and shipping companies. I plan on using this one again, and would recommend them.

I was buying a new car and I did some research. Sherpa had good reviews. They transported the car 1,200 miles and the delivery was within the time period they said. So, that worked out well. The quote, which was very competitive, was the exact final cost of the service. Everything was great with the experience.

I shipped my daughter's 2016 Buick Encore back cross-country through Sherpa. The quote I got was good and since Tesla was gobbling up a lot of the transportation to get some cars across the country, I threw another 2 or 300 bucks to move up closer to the front of the line. Their rep Kelsey provided excellent customer service and everybody kept in contact with me. The Buick got from point A to point B with no damage. I'd use Sherpa's service again.

I purchased a car and I needed to have it transported from Philadelphia to me in North Alabama. I got two other quotes, and Sherpa was the most reasonable for me and the final price was exactly what they quoted me. My problem was where I was having it delivered and where I was having it picked up. It was in a very rural area in Pennsylvania and that was hard for them to get to. And it was heading in the wrong direction. Sherpa kept assuring me that they would find a transporter for my car.

I used Sherpa to transport a vehicle I bought and the only problem I encountered was I sent an email out trying to figure out if there was a $50 rebate for North Carolina residents. And it took a while to figure out what to do to get that $50 rebate since no information was provided at the time that I scheduled. It was just said that there was a $50 rebate. But other than that the delivery went fine. The contractor helped take off the vehicle out of his trailer and put it where I needed it. It was fine.

I loved Sherpa and I liked the price. It was my first time using them and I'm going to use them again once my lease is over. There was a lady who I dealt with and she was so professional. The guys were like a salesman telling me what to use. They cannot be doing that. They should let the customer decide which company to use. There was a guy who was very rude and I reported him.

My experience with Sherpa went fine. They transported a 2015 Subaru from New York to California which took about a week. They found the transport truck and then everything was taken care of from there. The vehicle showed up in one piece. There was no damage or anything. The driver was good. The only thing is the dispatcher told me he was gonna be there one day, and then when I actually gave it to the guy, he said, “Well, I’m gonna be there in a couple days earlier than that.” But it worked out in the end.

I was moving and I didn’t wanna drive my vehicle as far as I had to, from Pennsylvania to Florida. Sherpa had good reviews and I went with them. They had my vehicle shipped but it arrived two days late and I had nothing here to ride. The driver was telling me that he couldn’t deliver it because he was running out of his DOT time. I also received an email that said when my vehicle was delivered, a carwash was on them. My truck arrived around the 21st of May and I've sent the receipt to the offices but I’ve yet to see a credit on my credit card like I was told I would. When my truck arrived, there was also a ding from a rock or something that flipped up at it and scratched it. But the owner took $50 off my bill for that.

I was getting out of the military and I needed to ship one of my cars, a Kia Sorento, from Washington to North Carolina. The guy I talked to at Sherpa explained stuff in detail and then when I asked him what the difference was between the cargo with them for their price and then somebody who was saying they could do it for $1,200, when he broke that down, he made it make sense. I always believe that you get what you pay for. Sherpa's price was a little higher than the rest of them but now that I know what I know, I’d rather go with the higher quote and then make sure I get the service. I want this rather than going with a cheaper quote and then standing there, worried if my car is even gonna get there on time.

I went to the phone, talked to the agent and everything went really smooth. They were very responsive and I was very satisfied with them. I like the price too. It’s pretty fair. I got Sherpa from ConsumerAffairs' website and my experience lined up with what I read.

I was shipping the vehicle from Lake Charles to California, Stockton and Sherpa responded to an email that I requested. They gave me a quote and it was a done deal. I paid the amount that they gave me and there were no cut corners. The rep took the vehicle on Wednesday and I got it on Sunday. It was a good experience and I would recommend Sherpa to a friend.

I needed to transport a car and I looked at probably 10 different companies. I chose Sherpa because of the combination of the price and it looked like it had good reviews and good quality. We had some email and phone call exchanges, and they were always really helpful about what my options on dates were and what the process could be. They picked it up at my place and dropped it off at the address I gave them. The driver called me when they were 30 minutes away and was right here when I expected it to be. He shot me straight as to what the process entailed, so I had no concerns. The quote provided was exactly accurate as to what I ended up paying. Sherpa met my expectations.

We’ve sent 10 or 15 cars, and we’ve used Sherpa because they do a good job and they’re reasonable. I’ve also gotten quotes from other people in the past and Sherpa was cheaper. So I think their quotes were fair. The first time was perfect and then this year, my son was giving me a truck and that he was sending out here. The distance was about 2,200 miles. It took a long time to get a driver, about a week longer than it was supposed to, but I don’t think it was Sherpa's fault. And once they finally found someone, it was three days from the time the truck was picked up until it was delivered. It was real good. He couldn’t have done it any better. He must’ve driven straight here. I haven't gotten my carwash money back yet. But that aside, as far as my interaction with Sherpa's reps, it's all good.

All of my interactions with Sherpa were pleasant, and everything was conducted quickly and professionally. Although I did have some confusion and issues with the particular freighter company that was assigned to me, Sherpa assured me that everything would be taken care of and helped me communicate with the freighter company when I was unable to contact the freighter and truck driver directly. I paid more than I would have with a different broker, but I think that the service that I received by using Sherpa was worth the price.

Sherpa did a great job when I was moving from California to Massachusetts. I spoke to a couple of people locally in California that have used them and everybody seemed to be very satisfied with the service. I called them and we arranged the transport. They were highly professional. They picked up on time. They did everything they said they were going to do. They delivered on time. They gave a window of 7 to 10 days, and they delivered on the 8th or 9th day. There was no damage whatsoever to the vehicle. I’ve recommended them to our company for any of our people that are gonna move nationally.

I was relocating and I transported my vehicle about 2,000 miles. This was our first time doing this and when you’re shipping your vehicle, you’re handing over the key to one of your most valuable assets. I'm not sure where it’s gonna end up. So walking through a lot of the questions that I had initially and how Sherpa was going to accomplish it, and then making sure I felt comfortable with the service that they were providing was really key for me. Other than that, it was also keeping to the timetable. Sherpa kept me up to date on what to do prior to the transporter coming as well as what to expect while the car was in transport. The constant communication was really key for me as well. I decided to go with Sherpa based on the comfort level I had in talking with them, the reviews and the information that I found on their website.

Everything was as described. Car was scheduled promptly and met our time schedule. It was delivered in excellent condition. We were kept informed. Only thing to bring up is we were told about a refund for a car wash and since our son was a college student we would receive a $100.00 credit. We have not received either one.

I had a car transported from Austin TX to Atlanta GA. I was very happy with the price and the amount of time it took for the transport, but definitely feel like the communication could have been improved. I didn't get any confirmation on the pick up time until the driver called me to tell me they were 20 minutes outside of Austin and wanted to coordinate loading the car. This was around 8 am local time. I had to scramble with emails and phone calls to have the seller's representative available.

Bought a brand new vehicle from dealership in Florida, had it shipped to home in Massachusetts. Sherpa quoted price was neither lowest nor highest but decided to use them based on the ease of dealing with them in the quote process plus many positive reviews online. I am very glad I chose them. Customer service people were always available and totally professional in answering questions and providing information. The vehicle was picked up and delivered well within the estimated time-frame and the price charged was price quoted. The delivery driver was exceptionally careful and professional. I could not be happier and would HIGHLY recommend Sherpa to anyone.

Sherpa delivered my car using CAA Transport. I was a bit apprehensive never having transported a car before let alone 3105 miles (Boston to San Francisco). Everything went very smoothly and the car was delivered earlier than expected which turned out to be great. The car was delivered in the same condition in which it was picked up albeit a bit dirty - to be expected. Sherpa even reimbursed me for the car wash after it was delivered, this was a pleasant surprise. In addition, they quickly responded to my many questions. I would highly recommend Sherpa.

The transport of my vehicle from California to Maine by Sherpa Auto Transport was excellent. There were no surprises and the cost was very reasonable. I would recommend Sherpa to anyone needing vehicle transport. The company customer service was particularly good. They kept me informed from start to finish.

Shipping a car is always going to be expensive, but Sherpa quoted me one of the best prices for shipping my two cars. They made sure I got those great prices, and locked in my price so there were no surprises when it came to delivery time. Customer service was always helpful and answered my emails the next day. I would highly recommend Sherpa for all of your car shipping needs.

Nobody else could find me a spot getting down to the wire but Sherpa found me a spot within 24 hours in my budget. My experience with them went really well but they have to do better advertising because I didn’t find them the first time I was looking. Other than that, the final payout matched what they quoted me and the driver was great before the pick-up, during the trip, and on the delivery.

I was looking up auto transport companies, and Sherpa was the first one I found. I called to get a quote a month before even leaving and it stayed the same which was what I liked most about it. The price was reasonable and I liked it the whole way through. It was the top pick in my mind before I even made the final decision. I talked to the rep from Sherpa a couple of times throughout the process and each time, she gave me every detail that I needed to feel secure about shipping with them. She knew what she was talking about, which was what sold me as well.

My experience with Sherpa all went smoothly. They had very good and professional reps. The people dropping off the truck were very accommodating even though there were a couple of issues with my schedule. I was in contact with the driver a couple of times coordinating things over the phone. I met him when they dropped off the car and he was very nice. Also, the quote I was given didn't change. But I didn't know what to base the price on. I didn't have a choice and kinda just went with it.

I looked at quite a few companies and then I saw Sherpa's damage-free guarantee. Their customer service was great. They were really helpful. When I had issues with the transportation people, they helped out pretty well. The pickup and delivery was kind of a difficult process. The guy picking up my vehicle said that he couldn’t come out to my house and that was really inconvenient because we had no other way to get home. I had a newborn baby at the time, so we really couldn’t just be stranded anywhere, and from my understanding, he was supposed to come out to my house.

We're moving to Texas and I lost the garage here in Philadelphia. So, I sent the car to my mother's house in Arizona 'cause I don't have a garage in Texas. I went online and looked at whatever came up, initially, on Google. I mighta called another transport company and then just looked at prices on the others. I talked to Sherpa and I went with them. The girl I talked to was knowledgeable and comforting. It's a '68 Camaro Convertible which is worth a lot of money, and I just felt comfortable after talking to the girl.

We needed to transport the car from Fort Myers to Virginia. Sherpa had the best reviews overall and their guarantee was right on the money. Everything was perfect. Setting everything up was easiest thing from the get-go. Every time we called, we were able to talk to the rep. Even though it was kind of a third-party, it was really easy. We called and told them what we wanted. And when we had questions, I could call back five minutes later and get the same girl again. I didn't have to go through my whole story. They were excellent.

Ok I say this was by far THE EASIEST car hauling transaction I've ever done (after the sale). Called, got 3 quotes, Sherpa was in the middle. The initial phone call to get the quote was so professional explaining every step of what’s gonna happen. Great communication with the driver assigned to do the move. I was so happy I referred a friend who also bought a car from this estate to haul his purchase. WONDERFUL. NO ISSUES.

Sherpa's customer service reps were good. We talked to them once and then worked with the driver from there. The pick-up and delivery of our vehicle went great. However, we wanted more heads-up before pick-up and delivery. Instead, it ended up being about 45 minutes. Still, we made it work both times so it wasn't a big deal. The car was in great shape when it arrived and the driver was very friendly. I didn't owe more money than I thought in the end. Overall, Sherpa did a great job.

I moved from Chicago to Atlanta and had an amazing experience with Sherpa. I was super-impressed with the quality of the service and how fast they were able to deliver the car within a day. I have heard some real horror stories from my friends that their car got delivered in 21 days or at times, never gets delivered. But in the case of Sherpa, it was pretty opposite with respect to horror stories they were speaking about. The pick-up and delivery of our vehicle went smoothly. The driver was super-nice too. Additionally, the quote they provided was accurate.

We had two vehicles to move across the country and I used Sherpa Auto Transport. Their customer service was very good initially. They laid everything out for me and what it would cost. I had to pick a timeframe when I would want them to pick the vehicles up. But there were two different times because the circumstances were a little unusual. And that was excellent. The only fact that was really weird was that when they got a driver then they would let you know exactly when they were picking up. I was just waiting and waiting. I called them one time and I said, "I have to know from you when you're gonna pick up the vehicle." And they said they would let me know. What happened was I picked a five-day span of time depending on when I needed the vehicle to arrive. And then, they'd find different drivers. They don't know ahead of time who's gonna do it. So, they set somebody up when they let me know, which was fine.

I did a basic Google search on cross-country auto transport, and different websites came up with different ratings. Once I came across Sherpa, I looked them up on the Better Business Bureau website and they didn't have any complaints. It was a good sign. Their reps were great. They were very eager workers and very thorough in explaining everything to me. When I had to call back because I wanted to make my final payment before my car even shipped, they were easy to talk to. Everything was great and very easy, especially for me as a first-time cross-country mover.

As I was cruising the internet, I checked the triple-A rating that Sherpa received and the reviews that I was able to pull up, and they have the best reviews. My experience went very well. The gentleman I spoke with walked me through everything in the beginning. And then, I had one question for him a week before the pickup, and we didn't have any problems with that. He answered my questions. Terry, the driver that picked up the car, was very pleasant. He tied down the car so that I didn't worry about it. And he was great when he delivered the car down here. I couldn't be happier. Moreover, the quote was reasonable and it did not change. I am very happy I chose Sherpa. It was a great service.

Shipping your car cross-country is a scary prospect. Sherpa made the process easy. They found a reliable carrier and provided good communication with me, both through e-mail and personally by phone... through the entire process. My car was shipped in an enclosed truck and, although it took a little longer than expected (two weeks), my car was delivered to the door just as clean as when I had shipped it.

Slow to arrive but great once arrived and professional, courteous and friendly, arrived at destination intact with no issues or problems, expect again, delay in delivery date/time/weather related. Better communication would improve service.

Sherpa was rated the highest out of the transport companies online. Their customer service team was very friendly and easy to work with. For the most part, everything was good. Everything was very straightforward. The pick up and delivery were on time, prompt, and very professional. The driver kept in contact with me on where he was and how far out he was.

Register online and received an immediate and welcoming response. Given immediate quote and left deposit. Received email with receipt with all the deal tales. Received additional with an hour that a driver was found and booked.

My experience with Sherpa was very good. They were very professional on the phone. The organizer was very professional. And the driver was also very professional. The transport took four days and they arrived on time. And the vehicle arrived in good condition. Also, the quote I was given was good. It did not change throughout the process. If I ever had to ship again, I'll go to Sherpa.

I was purchasing a vehicle from my brother-in-law in Utah and needed to ship it to Virginia. When we were debating whether we were gonna buy a vehicle, I was getting an idea of what it would cost to ship. But then, when I did some research and read reviews, I went with Sherpa. Though they were slightly more expensive, I felt better about their reviews. Their customer service rep was responsive but then my experience was a little confusing with the driver. He had called me the night before and I originally thought he was gonna be in in the morning, but then he was in Tennessee and he was just too tired and didn’t get to my place until the afternoon.

I did research, found a few companies, got quotes, and Sherpa Auto Transport was the most reasonable. The service was great. The transport organizers that I dealt with who set up everything up for me were perfect. We had the initial call and I gave them my information. Within a week, they had a driver booked. A month later, the driver came, met me in a parking lot, and loaded my car. A week after that, my car was dropped off in California. The price stayed the same, even though the location of the drop-off changed. Sherpa worked with me.

My car was picked up on time and delivered when they said it would be; there were no problems with the car (no damage). The driver called me when he picked the car up and gave me 3 time windows when the car would be delivered the last one a 15 minute window. The car was unloaded on my street (door to door service) as they said it would be. I was very anxious when I was looking for a transport company but the people at Sherpa assured me there would be no problems and there weren't any. I would definitely use them again.

I could not have been happier with the customer service received. The agents I worked with listened and responded to my needs professionally and quickly. I needed a car moved from Texas to North Carolina and fast. They came through. No problems at all. I would highly recommend.

My wife and I were moving states, and Sherpa had the best prices in our price range. From the reviews I’ve read, everything seemed great about them too. In fact, they were pretty upfront about everything, including what they quoted us, and the customer service was great. We paid exactly what I was quoted and they were responsive too. They updated us when they told us they were going to and so overall, we were happy with them.

I bought a Mercedes and I shipped it through Sherpa Auto Transport from Virginia to California, 3,000 miles which took only three days. Sherpa's price, responsiveness and their overall structure made me choose them. Their customer service were responsive, answered the phone, gave me answers and kept me up-to-date. What I paid for was exactly what they quoted. I thought it was still a little high to ship a car. I’ve shipped cars for less expensive, but it seems like it was the going rate. Nonetheless, they met all my expectations as far as they did what they said they were gonna do. The car arrived in good shape and it was a fine experience overall.

I needed to ship my 2019 Dodge. I looked at three transport companies and based on the reviews and all the good ratings I found on the internet, I thought, of all the transport companies, Sherpa might be the one I was looking for. Their customer service rep was very good. I had to call him a couple of times and he was always quick to respond and always ready to help out. The quote I was provided with was not too pricey. There were other transport dealers who were offering me the same shipping for a much cheaper price. But then again, it was all about the best service and the quality, so I chose Sherpa instead. They even sent me $100 rebate in the form of a debit card after my car was shipped which was a nice gesture from them. Overall, I had a good experience with Sherpa and if I ever had to ship my car again, I would go with them again.

I shipped my 2012 Subaru Impreza STI through Sherpa Auto Transport when I moved. I looked at one other transport companies but Sherpa's customer representative’s honesty made me go with them. Their customer service was great. They explained to me why the quote was how it was and it made sense. It was right on and that was what I had to pay. Their courier driver was great. The total transport took about two weeks. However, there were some things that I didn’t see afterwards when I got the vehicle so I was not too happy about that. One of my fenders got bent. It was a very minor damage, but it got bent in a really weird way and I can’t help but to think that somebody clipped the other side of my fender wrong and pulled it out a little bit. Nevertheless, my experience was great overall.

I was moving from Mississippi to Virginia and I didn't wanna drive while I was moving. I had googled several transport companies, and Sherpa had a cheaper rate. I dealt with a very helpful rep. She emailed me to make sure that I was going to keep the schedule. There would be a fee if I didn't keep it. She told me the day that they would pick my car up. And the person who did that called before he left to pick it up. I gave him the information because my brother was gonna be the one to make sure they got my car. Everything was what I expected. The guy was really nice. He called me before he came. And my car was much the way it was when I left. I was satisfied with Sherpa and I would recommend them.

I liked Sherpa's customer service. Their rep was really helpful and she gave us information. Their pricing was reasonable as well. I had them ship my vehicle about 2000 miles when I was moving 'cause I got a different job. Their guy delivered my vehicle on time after about four days and everything was fine. In the end, I paid the same amount I was quoted.

I was moving from Florida to Las Vegas and thought I had a vehicle transport company. However, when I tried calling them a second time, I didn't get an answer. I was concerned, so I searched for top transport companies and Sherpa came up. The rep whom I spoke with there was absolutely wonderful. She explained how the companies worked and that they don't own their own trucks. She said that if I got a really low-balled price, then I may not be able to find a driver. I would be sitting waiting for my car to be picked up but then nobody would show up. I told her that that would be like the company I couldn't reach. On top of that, I had people calling me saying they had a truck in my area. I told them what date I wanted to go and they were calling arbitrarily. It was ridiculous.

My daughter was doing an internship in Florida and I was supposed to drive the car down, but then I had to have some unexpected surgery. I looked at three companies to transport the car and Sherpa seem like they were very reliable. The people were friendly. The price wasn’t the cheapest. But the price was fair and accurate with the final cost. The driver was also very professional. The initial person did not know that there was a satisfaction guarantee. I was trying to find out what would happen if there was a delay and it didn’t arrive when it was supposed to, and that initial person wasn’t able to answer that question, but the manager was able to. Sherpa was expensive but you get what you pay for.

I needed to transport a 2012 Camaro from Georgia to California. Sherpa had good reviews and the quote they provided was accurate. Customer service was great and the driver was awesome. Everything was good and it all worked out. I’m very pleased with their services, and I would definitely use them again and recommend them.

I needed a transport service to get a car from where I was moving. Sherpa seemed like a good company, plus they were based in North Carolina which was where I was moving from. The driver was wonderful and he was the best part of the whole thing. He got the car there pretty quick and dropped it right to me.

I'm relocating to the West Coast and I had to ship a '17 Mercedes. I had booked with someone else, but their performance was awful. I had to cancel midway with them because they were not responding to my calls. Sherpa was the last minute maneuver. It was a little expensive, but they were pretty prompt at answering. I would have preferred the process to be two days earlier because they put surcharge on the quote because they want to put me on the fast track. But eventually, it became a slow track, but still I kind of paid the same amount. It was all right. Communication I feel, was the major problem, in general, with this kind of stuff, but they were pretty good.

I purchased a car from my in-laws in Nevada and needed it shipped to Kansas. I hadn't used the transport company a long time so I went online and searched top transport companies. There were four different lists out there and I reviewed them and then read consumer reviews and feedback on them. Sherpa stood out as having the positive feedback, even though it hadn't been in business as long as some of the others.

First off, this is the first time we've ever had a vehicle transported and were completely unsure of what to expect. We needed a vehicle transported from Georgia to New Mexico. After spending hours researching several companies and reading many, many reviews, we chose Sherpa Auto Transport and requested a quote. Three days after receiving our quote we were ready to finalize the agreement, but unfortunately for us, the price had increased by $300. We were told the Annual migration of Snowbirds from the southeast to the northeast had begun in earnest and that getting a driver to go from southeast to southwest was going to be difficult unless we sweetened the pot (by increasing our bid by $300).

We bought a vehicle and we were going to ship it from Florida to New York. We looked at 7 different transport companies and I had a better feel from dealing with Sherpa than I did with the others. Their quote was higher than some of the others I received, but I didn't mind paying it. Sherpa's rep walked me through what they were going to do in detail. He informed me how payment processing would work. They were very professional and answered all my questions regarding insurance protection and payment at the other end. I dropped the car off for them locally and in two days, they were at the pickup point with my son at the other end. I felt like I was in good hands with this move.

I emailed Sherpa and their reps were able to respond to me. I had them transport my vehicle about 900 miles. That time, we weren’t able to get the van into my house driveway ‘cause of the snow in Minnesota, so we told them where we’re gonna drop the car and they put the keys into the front. The place was a huge parking lot. They put the plate number and they took pictures when they were putting it on and sent those pictures to us. On the other end, they called my daughter a couple of hours ahead of time and told her where they were gonna be. They were there and it worked very smoothly. However, their carrier was non-enclosed so the van picked up some dirt. Still, it was fine upon arrival. If I know people who are gonna use a car transport service, I would refer them to Sherpa.

I was moving for about 1,600 miles at least for a job, and I needed to transport my Ford Explorer. I looked at three companies and Sherpa had the best online reviews. The customer service representatives at Sherpa were excellent. They were very friendly, professional, patient and thorough. The quote given was very accurate, and it only took them about four days from when they picked the vehicle up to when they dropped it off to the location. It was pretty fast. The driver and I were texting back and forth, and they were updating me. The vehicle was in the same condition as when it left. I would definitely work with them again.

I'm in a different state and I was transporting a Honda Civic to a family member. I looked at a few companies and chose Sherpa based off other customer experiences and reviews. It was my first time, so they were able to make it easy to understand and to have more information when I was going into it. They also gave me details about how the process worked. They gave me some estimates and said it could change if there was some rough weather at the time, but it all went exactly as planned. Their quote was pretty fair from other quotes I had gotten and other people I talked to. It seemed within the same range, and I got what I needed and what I asked for.

Sherpa was great. Firstly, there was virtually no repetitive calls/emails/texts trying to gain my business, as other brokers/haulers were doing. Customer service was excellent. They took time to explain the entire process and were transparent about how the business works (brokers/haulers). They offered a discount when asked and found a transporter for me that provided excellent on time service with great communication. We will definitely use Sherpa again if the need arises!

We had our cars transported with Sherpa from the west coast to the east coast. Their quote was more than what we expected but once I researched about it, their quote was nicely in the middle of the price range. They told us that the transport was gonna take seven to 10 days, but it only took three days and it was delivered to our daughter who lives in Davidson. We were moving to North Carolina after we drove in the Davidson area and I liked their dealer in Charlotte. It was a local company. Also, I liked their $200 gift cards and free carwash. We only had four weeks and the whole move was pretty stressful, but everything fell into place and it all worked out.

The customer service at Sherpa was fantastic. The whole team was wonderful. I will be using Sherpa again without a doubt.

Moving across country is no feat and the last thing you want to think about is having to worry about your car traveling on a truck over 2600 miles. With Sherpa I was very happy with their service, they arrived on time, Chris was very polite and courteous and was even a little early in delivery. With all the problems I had with moving, this was NOT one of them. I would highly recommend Sherpa.

Everything worked as advertised. Driver very courteous and helpful on both ends. All the phone exchanges with Sherpa folks were very courteous as well, all questions answered and handled. No issues at all. I'd use Sherpa again should the occasion arise.

I researched a lot and discovered what a racket auto transport can be. Sherpa was consistently highly rated across review sites. Their bid was higher but not unreasonable and if you read enough about this industry, you soon discover that low ball bids are low for a reason and usually cost you more in the long run.

I had a loss in my family and the vehicle needed to come back from Florida to Denver as I needed to use that vehicle for my daughter that started driving. Sherpa's rates were pretty good, and so were the reviews. The customer service was precise, and they gave me all the expectations to what was going to be happening. They gave me a time frame in which the vehicle was going to be picked up. They said the driver was going to call me, which he did, and we met in the open area in Sarasota, Florida. It took four to six days, but it was within the timing I was told.

It was a pleasure to do business with SHERPA, my car was picked up in NJ within the promised time and arrived at the SC destination on time and in the same condition without any damage or scratches. The Driver David ** was very nice and polite. Customer service was flawless, Felicia was wonderful and so nice to deal with and so was everyone else. The price for the transport was fair and there were no hidden costs, I paid exactly what was quoted. This company strives for excellence from the moment of the initial contact thru the whole process until your car is safely delivered.

The reps at Sherpa were very good and their quote was comparable to what's out there. The delivery of the Forester was within a few days, which wasn’t any different than what they told me it was gonna be. I would recommend them.

I can’t say enough good things about Crimson and her co-workers at Sherpa. We were relocating for a new job and needed to transport our car cross-country. The quote I received was exactly what I paid – this eliminated a lot of anxiety I was getting from reading horror stories online from people who had their quoted price changed by the broker after the carrier was contracted. Sherpa did a fantastic job communicating with us throughout the entire process. We knew exactly what to expect and they were always available to answer our questions. We also had the contact information for the carrier if we wished to speak directly to the dispatcher or the driver. We actually used Sherpa twice in the same month – the job was rescinded at the last minute and we had to send the car back home. Sherpa quickly and efficiently set us up with a carrier for the return trip. I highly recommend this company!

These folks will be my go to for auto-transport henceforth. Professional, always responsive, and did exactly what the were contracted to do. My car showed up in an enclosed transport, even though I contracted for an open carrier. Above and beyond the call of duty! Thanks.

We needed to transport a car from Minnesota to Florida and read many great reviews on Sherpa. The driver was very kind, respectful and took extreme care with handling the vehicle. Kelsea at Sherpa was extremely helpful with planning and scheduling the pickup. I would definitely recommend Sherpa and would use them again in the future.

I never considered shipping a vehicle, but when the need arose - I'm glad I selected Sherpa. The customer service and frequency of communication was impressive. From pre-pickup to post delivery, Sherpa representatives stayed in contact. I even received a few calls from the delivery driver to update me on the expected delivery date. I would definitely do it again!

I shipped my car from Las Vegas to California. I spoke to many brokers and shipping companies. When I spoke to Sherpa they were professional, courteous, and responsive. Their price was fair and my car was delivered without damage in a timely manner. Most important, they were honest and kept me informed throughout the process. I don't ship vehicles regularly but if I need to again, I'll definitely use Sherpa.

I purchased a 2017 Sublime Green Ram 1500, sight unseen except for internet pictures, from a dealer in Louisiana. I needed to have it transported to Florida. After speaking with a few transport companies that sounded a little sketchy, I came across Sherpa's ad. I called and spoke with Sean who allayed my fears of interstate auto transport. He found me a great transporter who was courteous and competent. I was contacted several times by Gregory, the transporter, while en route. The truck arrived safe and sound almost to my doorstep! And as a bonus, I received the $100 gift card I was promised within 2 weeks! Great company! I would definitely use Sherpa again. Sherpa takes the guesswork out of interstate auto transport. Thanks Sean!

Sherpa could not have made it easier for my cross-country move! Jessie assisted me and was very friendly and professional. The trailer driver did a very thorough inspection of my car with me before and after delivery. Their clean car guarantee car wash credit and price-lock feature were also major benefits. Highly recommend!

Myself and my family (ies) have been trying to find a auto shipping company but no avails. I was so devastated because I wanted the car to get there before us. So I went online looked for companies that will ship car. Some said they will get there 4-6 days. But when my sister called Sherpa Auto Transport, they booked her immediately. The next week, she got a call from them saying that we have a driver that will transport our cars. Before the driver arrived, he called us.

The truck driver called & gave me info on time me would be there to load our car plus he called again when hear the pick up spot. He told me what would happen, took the photos of the car, did the signing & loaded the car. He answered all my questions. I knew he would transport the car just like it was his own & he did. Very happy with his service & the persons on the phone that set up my account with this great caring transport driver. We would use again if needed.

My mother was moving in with us and she wasn’t able to drive. The Sherpa rep was friendly and answered all my questions. I requested the enclosed transport and the computer system wasn’t able to tack on that extra amount. But when I called and I got the email, I reviewed it and I noticed that it automatically switched it to open. When I verified that I wanted it enclosed, the rep fixed it on his end and told me about the increase in price, which I knew was gonna be more. The vehicle was in the same condition as it was when it was put on.

When I was gifting a Hyundai van to my grandson 1,000 miles from here to North Carolina, Sherpa Auto Transport was the most professional. They kept in touch with me the best and they answered my concerns. It was a first time experience for me. They were thorough and they said the things I wanted to hear. I was assured of I would be constantly kept in contact, and I was. They followed up with me and they were professional all the way around. I could pay a little bit more, but I felt better about them taking the car than I did with another company.

Our truck driver Nick was very professional, kept in touch, answered when we called, made sure of our specific location and needs. Made extra effort to load car and unload at the delivery point due to location difficulties. Ordering and process was seamless and easy. All my questions answered. Great delivery.

I recently hired Sherpa to transport our son's car from Orange County, California to Palmyra, PA. They gave me a fair price and promise a door to door delivery and they stood by their words. My account manager Patrick called everyday and told me the new car's location. The driver called the day before delivery and gave us the location day and time of delivery. The car arrived to our home in very good condition, nothing broken, no dents or scratches, just very dirty. Which was okay to us. After reading all the bad reviews and complaints we were very happy and satisfied with the delivery. Thank you Sherpa for an excellent job. I highly recommend this company to my friends and family and will use them again for sure. This is very respectful and trustworthy business. I will give them A++.

I looked into three transport companies and I was mainly going after the pricing and then the reviews to make sure it wasn’t like damaged cars. Sherpa won and their customer service reps were all super nice, which the icing on the cake. The delivery guy was super cool, and he treated me and the car really well. The transport took about a week and it was really fast. They said it would be longer, but it ended up being even faster which was pretty awesome. Sherpa should keep doing what they're doing. Everybody's happy. I'm military and I deal with a lot of different companies, but Sherpa was pretty honest and I appreciate it. I have recommended them to three other people.

Sherpa delivered exactly what they advertised and made it a very easy process. I was very satisfied with the level of communication I received from them throughout my shipment and wouldn't hesitate to use them again in the future.

The Sherpa representative got in touch with me right away, and she told me how to save money and gave me different options to make it more affordable. I liked that and it made me so comfortable. They gave me a decent quote. The driver called me to make sure to tell me that he was close, and what time he was coming by. I recommend them.

Sherpa helped handling the car pickup and delivery very efficiently. My agent communicated with me proactively and I’m informed of every process. She helped with all my queries and is very responsive. I’m very happy that Sherpa keeps the communication transparent. The driver is also very thoughtful and helpful, and I really appreciate his efforts.

Sherpa was less expensive than the other companies that I looked at. I called them and then they sent me a text once I put the information out. I called them back, but we couldn't reach an agreement. I checked some other companies, and then Sherpa called me back and I told the rep what I was willing to pay and we reached an agreement. The transporter that they chose was very good. He was thorough, on time when he said he was gonna be there, and I enjoyed that. I like to keep abreast on the transaction, including when he was gonna be there and what time, and they kept me abreast. I've recommended Sherpa to someone, and I'll be using them again in the next couple of weeks.

Everyone was very professional. They provided a hassle free experience. They did what they said. The driver kept me up to date on pickup and delivery. I would definitely use them again and recommend them.

The setup of the shipment was courteous, timely and generally very professional. It took less time than we expected for both pickup and delivery. Todd ** delivered the car after a bout of heavy winter weather, early in the morning, with a good attitude - good on you, Todd! Thanks to all of you in making the transaction as good as it can be.

Sherpa Auto Transport's follow-up communication was fantastic. They were very proactive and it made it easier to deal with them. Also, the quote was very reasonable and it matched the final cost. The delivery guy was great. The transport took four days, which was exactly as long as they told me. I was very happy. I'd recommend Sherpa.

I needed to transport a car to North Carolina and I had a pleasant interaction with the rep at Sherpa Auto Transport. The quote that I was provided with was a little higher than others but I was more comfortable with them and I paid for the quality of service. The lady I spoke with was nice. They offered me some rebate but I haven't received it yet. Overall, the experience was good and the service was excellent.

I purchased a Toyota Camry in Florida and had it shipped to New York. Sherpa's price quote was the best and their customer service was very responsive and pleasant. They did what they said they were gonna do. They waited to get someone who would do it for the price that they quoted, and in the end, they took a smaller piece of the action in order to give me the price they quoted me. I spoke to the driver during the process as well and he was very nice. The Camry was delivered in the timeframe that they said, and it was in the same condition it was when it left Florida.

I called Sherpa after looking at a lot of companies on the internet. After deciding on Sherpa we picked a date for pickup. Because of the area I was located in Sherpa couldn’t find a truck to haul my car. I told them I needed the car picked up on a certain date without fail as I was leaving the state. On that day a trucker showed up and loaded and delivered my car cross country without a hitch. The driver was courteous and professional. I would use Sherpa again.

This is my first time ever writing a review on a company. However, I felt compelled to do so because I am upset and disappointed with this company. The company promised to pick up my car on a specific date but failed to do so. I felt they promised to pick my vehicle up on the day I had requested just to get my $300 deposit. I was never notified of the name of the carrier as they stated in their terms and agreement. But yet, the $300 was withdrawn from my bank account. I ended up calling the company to find out who the carrier was going to be only to be given only a first name.

This was an amazing experience. Sherpa did an outstanding job at explaining and making sure that I was aware of everything before choosing the company. The transporter was very punctual down to the minute. A very thorough inspection was conducted on both sides of the transport. I was very pleased and definitely will recommend this company and they have a repeat customer.

The drivers are very professional when picking up and delivering your vehicle to your destination and that helps to give you a feeling that your vehicle is safe. I had this company transport my Toyota RAV4 twice and if I need to transport my vehicle in the future I will not hesitate to call Sherpa Transport. They provide excellent customer service from the time you call to book to transport.

The customer service reps at Sherpa were all very attentive and answered all the questions. Everything was great. They gave me a very good quote and it was equal to the final price. It was the correct cost of the service. The delivery came on time and the vehicle was in good condition. Everything worked well.

This is my first time writing a review, my experience with everyone at Sherpa Auto Transport was so professional and positive that I was compelled to share my experience too. I shipped three cars from Riverside, California to Philadelphia, PA. The price was very reasonable and the service was excellent. The scheduled pick-up and delivery was timely and they kept me posted. We were driving a U-Haul to Philadelphia and called several times to ensued that my cars would be delivered on time; the staff was always efficient did not get upset and gave me an update in real-time. The driver was very nice and delivery the cars as scheduled. I highly recommend Sherpa Auto Transport to anyone needing to transport his or her auto. Sherpa Auto Transport has excellent service, a professional staff, and willing to assist me regardless of how many times you call them.

I looked at three or four transport companies to transport my vehicle from Oklahoma to Cali and Sherpa was the cheapest. The quote they provided was spot on. They also got back to me. The transport took three to four days and the vehicle arrived how we shipped it.

I read Sherpa's reviews and got them for my move from L.A. to Dallas. The quote was fair and it was exactly accurate. My whole experience was great. They were awesome.

I was relocating 2,000 miles and after contacting three or four different providers, I ended up going with Sherpa. They had good reviews and I was comfortable with using them because I felt confident they would deliver without any bait-and-switch like I would've gotten with other companies that lowballed the quote. Sherpa's quote was a bit higher than most people, but it was exactly the final cost. The transport was about six to seven days and it was seamless and really good. The rep was efficient too. Also, the communication was good and as expected. The guy contacted me when he picked up the car, when he was close, and when he arrived.

I'm moving from West Coast to East Coast and when I signed online, Sherpa was the one recommended. I had one call from the transport organizer at the beginning, and then, later, just the email interaction. All of these went well. When the driver was about to arrive, he gave me a call and then I got my car. It's all good. All in all, it took 12 days to transport my vehicle, and it went smoothly. While the final payment was a bit higher than the other companies, it was reasonable.

Our daughter was moving from Florida to California for a transfer with her job and she needed to ship a 2010 Toyota RAV4. She looked at a few transport companies online and contacted one company. They took a deposit and sent the contract. But we didn’t like the terms of their contract at all and they didn’t have a very good rating on the Better Business Bureau. Then, we found Sherpa and we went with them. We’re very happy with our experience from start to finish. Their name is very cool and certainly good marketing on their part because it’s easy to remember.

I purchased a car that I needed to transport to Washington state from West Virginia. I went through and reviewed different auto transports, looked at the feedback through the various websites that provide that, decided to talk to them and selected Sherpa. I got different quotes too. Sherpa's rep provided me a quote and explained the process to me. Their quote was in the ballpark of being something that was about midrange so they had a good quote. I agreed and gave them the downpayment amount, then they provided who they would subcontract it to. It was back and forth communication and emails, and they were very good about that, and they answered questions too if I had any.

From pick up to my front door great communication with driver the entire trip from New York to Texas. Shelby GT350 arrived in an enclosed trailer in perfect condition. Very pleased with the overall experience.

Before hiring Sherpa, I had contacted another broker and had their assurance that my car would be transported within 2 weeks. Well, six weeks later, nothing. I called Sherpa and within days my car was transported and arrived as promised, coast to coast! The driver was professional and my car was in perfect condition.

I was moving and was shipping my car from coast to coast. Sherpa was what I found in Yelp, Consumer Digest, and other sites, and it had good reviews. The rep that I spoke with from Sherpa was professional. Setting up a diver took them four days. The guy picked up my car and I only talked to him for 30 seconds, but I had no complaints. I was there during the delivery and that was good. We even inspected the outside of the car together, and it was all good. I took my pictures and then we just took it from there. The entire transport process took 10 days. My car was dropped late -- it was a little more than a week. But, everything went off without a hitch, so I couldn’t have been happier.

We wanted our son to have the Ford truck up in Idaho, so we needed transport service. The broker that I went with found Sherpa Auto Transport. Sherpa's customer service was really great. They understood that there was a situation with my son up in Idaho and they were more than willing to work with us about that. The cost was great too. The amount that they quoted to us was what we paid. The truck was shipped from Lakeside, San Diego up in Idaho and it took three days from when they picked it up to when it was dropped off to our son. The delivery of the truck went really well and it didn't have any damage at all. Everything was great with Sherpa.

Sherpa provided EXCELLENT service; everyone was so helpful from placing the order to all the follow-up calls and emails to keep me updated on the shipment. Chris from Guyette Trucking was also EXCELLENT! He kept me updated the entire trip, etc. Great service!

I purchased a Toyota FJ Cruiser from Minnesota and it needed to be shipped to Pennsylvania. I looked at two different transport companies and based on the online reviews I got Sherpa. I called them and asked about a price quote. The quote they provided was reasonable. The two that I contacted was in the same ballpark. Sherpa looked around for a driver that would take the job. Once they found that, they arranged with the dealer to arrange a time to pick up the car. They were very good.

My mom is too old to drive and so I had Sherpa move her car from New York to Florida and I was very happy with them. It was a little scary because it's a new company but I chose to work with them having done my research on it. I went on a lot of different sites besides the Better Business Bureau and everything that I read was good. I talked to them and told them what I needed and the date. The rep said they needed a few days to find a driver. I asked them to please stay in touch as soon as they find out. I got a little worried when we were getting into the timeframe since I had to have it down here latest by Tuesday morning, and it was Friday at 4 o'clock and they haven't heard anything yet. But they said I was number one on the list. Then at 6 o'clock, I got a call and I was like, "Oh, thank God." It got picked up Saturday night at about 7:30 PM.

This was my first experience shipping a vehicle, but because the distance was so great (from Colorado to New York) I decided it would be much more cost effective this way. After doing some research, I went with Sherpa based largely on the customer satisfaction in the reviews. They weren't the least expensive shipper but I wasn't willing to take any chances with my investment vehicle. I'm glad I did. I spoke with Crimson from Sherpa (who is a real sweetheart) and she helped to set everything up. After that I was assigned a driver. The communication between myself and the driver was excellent, the shipping time was excellent (Friday afternoon to Monday morning) and my truck arrived in the same condition it left in. Money well spent! I will absolutely use Sherpa again when I'm in need of their services and I highly recommend them to anyone else who has shipping needs.

I was really really apprehensive about this kinda service. Jessica was awesome in calming my fears. Answered all my questions. Sherpa transportation gave me a quote and that was what is was!!! Very impressed with the accuracy and communication from beginning to end!! And they give you car wash etc!!! I highly recommend!! I'm referring everyone I can!! Safe and secure!!

I was looking to move a car across the state and Sherpa was a direct recommendation. With the open communication, it was a good experience with their rep. The quote was exactly the same until the end, and the pickup and delivery went smoothly.

Sherpa charges a reasonable price for the service they provide, and everything was to my liking. I called them, gave the information and explained that I was shopping around for the best price. They explained to me what their price would be, how they came up with their price and explained that there was also a $100 rebate after the fact. All in all, my interaction was good. The vehicle had been in a pretty sever accident prior to it going to Sherpa, and when I got it from them, it was in great shape.

I was moving from Oregon to Georgia and I needed to ship my Toyota Camry. I looked at five different companies but in the end, I went with Sherpa because it was on top of the customer reports list. Also, I talked to a couple of associates and they were very helpful on the phone. They knew what they were talking about and they didn't make any sign of force kind of advertising on the phone. The quote they provided was competitive with other companies as well.

I had a Nissan Maxima transferred from Minnesota to California which was about 2,000 miles. I looked at a couple of transport companies but I liked that the staff from Sherpa were courteous and friendly on the phone. It was a fine interaction. Everything was alright when we worked with Sherpa and we got the $100 Visa gift card. There was some talk about the reimbursement of the car wash, which was up to 20 bucks, but that never showed up. Still, the car is here and that’s what matters. Overall, I had no complaints and the quality of service was all good.

I was relocating because of work and I had Sherpa ship a 2017 Honda Civic about 500 miles. I looked at four companies and the reviews for Sherpa were good. The reps were knowledgeable and the delivery of the vehicle was good, too.

I was shipping a 2012 Corvette down to Florida so I'd have it when I came down. From all the people I spoke with, I had a better feeling with the people from Sherpa. The only thing I had a problem with was that when the car was offloaded, it was pretty dirty. The first place I had to go to was a place to get it cleaned. I was also a little confused 'cause I'd shipped my car before and it had always been in a semi. The driver was pulling it with a pickup truck, which I'd never seen before so I was a little skeptical. But he said he does it all the time, so I figured I'd give him a chance. He was great and I enjoyed talking with him.

I went on the internet and looked at some of the reviews from other people who have used Sherpa. I tried calling and decided to go with them. I was satisfied with the rep that I dealt with.They explained everything to me clearly. I followed all their directions and the car was transported in the time and manner that it said it would be. The car got here okay with no problems. My final payoff was also the quote that they gave me. Whatever they're doing seems to be working.

First time shipping our Brand new one and we were concerned about it. We live in Naples for 6 months and our car was being shipped from RI. We heard horrible stories about damaged cars, people not getting their cars for weeks beyond the promised delivery date, and high pressure sales people who basically lie to and tell you what ever you what to hear to get the sale.

I had to take a truck from the West Coast to the East Coast. Customer service is a thing of the past these days, and Sherpa's reps were really fantastic. The guy from the other company I considered dropped the ball and I had to call Sherpa at the last minute to get the truck there on time. They really stepped up and made it happen. I called them and told them that the other company said they were gonna do it, and now, they’re not returning any calls or emails so I was in a bad spot for getting a truck in transport. I added that we needed it transported by a certain date so the rep said that they better get right on this one.

My car broke down on a road trip, and I had to be back in town. So, I had to leave it in Oregon and get it shipped out. I was doing research, and out of the ones that I spoke with, Sherpa had the most consistently good reviews and were of reasonable cost. I agreed to the price, gave them credit card information and filled out a contract. They had a driver reach out to me who asked if he could pick up the car and deliver it on certain days.

Sherpa did an excellent job explaining and coordinating transport for my Camry from Louisville, KY to Colorado. The shipping company picked up and delivered the car in roughly the time-frame promised. Car arrived safely and undamaged.

I was moving across the country from New Jersey to Arizona in winter time and I have a small car. I didn't really wanna potentially risk it snowing, it being difficult to take my Honda Accord Coupe across country. I looked at three or four moving companies online but then Sherpa had the best reviews out of them. I worked with their reps and they let me know that they would contact me about a week before my car was actually getting shipped. There were a couple of times wherein I had to call back to let them know that they have the wrong ship date on their system. Still, they would constantly email me and answer any questions I had throughout the whole process.

I bought a vehicle that was in Detroit and I needed to get it back to Nashville. I got quotes from 12 different transport companies and Sherpa seemed to be one of the better rated ones out there. A gentleman reached out to me over the phone then sent me an email quote. The quote wasn’t the lowest but it wasn’t the highest either. It was right in the middle and I thought it was reasonable. If I would’ve flown up to Detroit and would've driven the car back myself, it would’ve cost me roughly the same amount of money.

We moved from Phoenix to Portland. I looked at a few companies to transport our 2015 Ford Fiesta but ended up with Sherpa since they had a rebate for $100 credit. The quote I was given was fairly competitive. Also, my experience with their staff was good. They were all professional and very nice. The rep who assisted me has good knowledge and expertise too. Overall, the experience with Sherpa was fine.

My son was relocating from California to Michigan and he needed his car shipped. The customer service people at Sherpa were knowledgeable, informative, and respectful. I also talked to a few other companies that used car sales, but Sherpa was very straightforward about what they do and how much it costs. Sherpa was about $150 less compared to other transport companies.

I transported a 2017 Honda Civic through Sherpa Auto Transport when I moved from California to Florida. I looked online at a few transport companies. I had booked with Roadrunner but they didn't show up to pick up the car and I couldn't get a hold of them. So, I called Sherpa at the last minute and they came through for me. The rep was great. He explained everything to me. Their quote was a little higher than Roadrunner but considering the fact that they got the car transported in a very quick manner, it wasn't that much more. So, I was fine with it. It seemed very reasonable to me. They called me when they delivered the vehicle. They told me that they were at the location and when I got there, the car was already off of the truck and ready to go. The condition of the vehicle was great. It left with no scratches and it came back with no scratches or damage.

I was moving and I looked at four transport companies. Sherpa was more professional, and they knew more about what they were doing. Everything was organized. They answered all the questions, and when I called and expressed any concern, the rep took care of everything right away. The transport went great. Three days after, I picked it up. They had it there ready for me, and everything was great. They went through a snowstorm, so the car was dirty. But that was understandable. You get what you pay for. I'll be calling them again because I have a couple more cars coming down.

I purchased a car out of state and had it shipped to me. I did an internet search and looked at four companies, then decided from there. I saw a lot of positive reviews from others that have used Sherpa and one thing that stood out was the fact that the price that was quoted was the price that was actually paid. There were no surprises at the end of the trip. Sherpa got the car to me quicker than I had thought, so that was nice. It was a good transaction and they got the car to me quickly. The duration was three days from pick up to delivery. The delivery driver didn't speak much English, but he was nice and we just met in a public parking space. We went over the bill of lading to make sure there was nothing wrong with the car, then he gave me the keys and I gave him the money. It only took 10 minutes at the most. Sherpa got exactly what I thought and they did a fine job.

I received a car that was a family heirloom. I wasn’t able to drive all the way down to Florida to pick it up myself so I needed someone to bring it up for me in a cost-effective manner. I applied for Sherpa's services online and they called me up with the details. It was Christmas time then so finding a driver was difficult, but every time there was an update, someone called me. The car arrived in good condition and it was all I could have asked for. However, the price I had to pay went up because the vehicle unfortunately didn’t start like it was supposed to. It had to be manually moved on to the trailer and then manually taken off. The driver told me that he needed $120 for all that, and I didn't think that was unreasonable. The amount I paid was what I would’ve paid with just about anybody else, and that was assuming the vehicle would run. I expected my experience to be a freaking nightmare, but it was not.

Excellent service, speedy results even with terrible weather, I was always kept in the loop. Driver was very easy to get in touch with - text or phone call he always responded. Stayed very true to the projected time frame. Best prices around.

I was moving back from Seattle to Chicago and had taken the car out with one company, then scheduled with another company to come back. But, that company never came. I had told them that I needed it picked up right away because I was in an urgent situation. They said, “Yeah, yeah, yeah.” And then, they put it up for very cheap, and it didn’t get picked up. And every time I called, at first, they would answer and say, “Oh, we’re trying so hard, but it’s holiday time,” and then, they stopped answering my calls.

I had to move a vehicle from Virginia to California. When I was checking different transport companies, I saw very good reviews for Sherpa. Even though I got a price quote from other companies for 1,150 and 1,100, I preferred Sherpa's 1,250 because of the good feedback. In addition, the customer service reps I worked with responded every time I called, and even when they did not respond, they gave me a call back as soon as they can.

Communication from our scheduling to speaking directly with the driver thru delivery was professional, honest and reasonably priced! Thank you for delivering our car in pristine condition. Referral worthy!

I would definitely recommend Sherpa Auto Transport. They shipped the 2006 Toyota Camry from Washington state to Maryland. I called another broker and they changed the price on me three times, so I canceled with that one. Then I saw a television advertisement for Sherpa's service and decided to try them. After giving me the initial quote, they didn't change the price on me. Also, their price was cheaper and there was a $200 difference in their quote compared to other transport companies that I looked at. But the final price did not match the initial quote and it is still being negotiated because the $200 difference includes $100 reimbursement with the TV advertisements. So, I'm still trying to get $100 back but in the Visa card form and there are a couple of steps involved with that.