Sherpa Auto Transport Reviews

I looked up Sherpa's ratings and spoke to about three companies. Sherpa seemed to have the most responsiveness and the pricing was fair, which was why I decided to go with them. Customer service has been very responsive and timely. The driver showed up on time. We had a little issue regarding the delivery. I sent the car out to my son and daughter-in-law and they could only receive it on a Saturday or Sunday, but Sherpa kinda accommodated me on that. They delivered on time and on the weekend.

Sherpa was probably the best experience I had in purchasing my car. We've had great communication. I put out an email and got 20 different companies hit me up for the transfer of this car. I like Sherpa's emails I looked them up and they had really good reviews. I called them and they gave me a great quote. They were probably the best price that I felt comfortable with because they seemed very professional. I knew when the contract was done and when they found the driver. And then the driver contacted me. They just followed through. So I was very pleased. The delivery went great. I couldn’t have asked for better. It happened pretty quick and I was surprised. Excellent price for the quality I got.

We were moving a vehicle from one of my homes to another and Sherpa did a fantastic job. Customer service was excellent. They kept me aware every step of the way. The drivers were good and they called me. I thought it was gonna be tricky but they made it seamless. I would recommend anybody to use Sherpa. The service is topnotch.

My experience with Sherpa was fantastic. They had a lot of really great reviews and they were the only company who was able to give me an upfront cost. And everybody was so friendly. This is something that I've never done before, so it was nice to talk to somebody who was really friendly and patient answering all my questions. The delivery went easily too. The driver arrived a day early, so he just sent me text message letting me know that he had arrived. He met me at my work and dropped it off. Sherpa made everything so easy and stressless. If I ever need an auto transport again, I will definitely go with them.

I did a lot of research because a lot of companies that I found online, you'd set everything up but then they'd call you and say, "Well, we're gonna need $200 more because this is the only spot that we have open." I went with Sherpa because they had the guaranteed lock on the price. It wasn't gonna change. I didn't wanna have any last-minute problems of being more money. When they called me, they were very proactive and told me everything that was gonna be happening, and kept in touch with me. And then when I had to delay it a little bit, they backed off and didn't pressure me, then when I needed them again, they were right there.

My experience was excellent all the way across the board, from the beginning of me setting it up and missing my first payment where I had to do my deposit and had to turn around then do another whole set up all over again. I initially thought it was gonna be a hassle but Sherpa was really helpful. They followed up really quickly. It was also the same price and no add on. Then, they got the car here a bit early and the driver was excellent.

I was moving across the country, and my wife was uncomfortable with us driving separate cars. So I had a sedan 2003, BMW 325i shipped with Sherpa. I like the price lock thing that they have. I got a quote, and then it wasn't ridiculously high and after that, that was good. I probably would have gone with some of the others if it had been that much more, but I had somebody else quote a little bit less, but it was also unreliable.

A friend of ours had used Sherpa in the last couple years and they recommended them. I also had looked at other companies before and had signed up with one, but I wasn’t satisfied with them. When I contacted Sherpa, the female customer service representative was very friendly and helpful. The quote I was provided was a little bit higher than others, but they were upfront about what they were charging, the total cost, what their part was, and what the driver’s part was.

My experience with Sherpa was great. The rep was very helpful and gave me all the information I needed. We made a mistake that night, and he was about to send to Massachusetts, initially just because there was a miscommunication. But other than that, he fixed it up in a timely manner. We were able to fix the error. They were there in a timely manner and I was really informed. And then, the driver was really flexible. I appreciate the service. The only problem right now is I was told that there was gonna be a $100 rebate and I haven’t received that, and I haven’t been informed of anything of that. But I like the price of Sherpa. They told me it was 850 total and that was the fixed price. There weren't any hidden fees.

Sherpa had a good rating and a fair price. Plus when the vehicle was delivered, the quote was exactly the same. The driver was really good too. The car made it here ahead of schedule and in perfect condition. So the whole experience was great. The transport was over 1,000 miles, from Nebraska to Las Vegas.

I looked at about 3 different auto transport companies when I moved from Texas. I didn’t wanna go through the hassle of doing big time research so when I saw that Sherpa was highly recommended by other people, I went for it. The customer service representatives were very kind. My mom speaks Spanish and they were able to get a hold of a Spanish representative, which was kind of them. Also, if I left them a voicemail, they would get back to me even on Sundays and it was cool that they work on Sundays. Compared to the other shipping companies, their quote was a little bit more on the expensive side, but it didn’t bug me ‘cause, in a way, it guaranteed a safe travel for my car. They have a good reputation and I didn’t mind paying for it.

I went online and looked at some of the reviews regarding other's experiences and decided to have Sherpa Auto Transport transfer my vehicle several thousand miles from Columbus, Georgia to Lancaster, California. They were prompt and they kept me informed regarding my car, and regarding the delivery date. They would call me just about every day. They made me feel comfortable and reassured me regarding the protection of my vehicle. The driver provided outstanding service also made me feel really comfortable. It was a reassurance that when you transport your vehicle, your livelihood is part of it.

The experience was amazing. We shipped the vehicle for about 2600 miles from Kentucky all the way to Washington State and we looked at five companies. But just from talking to the representative of Sherpa, we decided to go with them. These guys sound very professional. They gave us the quotes and it was exactly that much money -- no more, no less. However, we didn't know if it was gonna be cash or check. It would have been super awesome to know that ahead of time because when we got here, we didn't have anything. We had to call a couple of people to pull out the money.

We are so very pleased with the transport of our son's truck from Virginia to Louisiana. After waiting on another company for a complete month, we made contact with Sherpa on a Tuesday afternoon, had the entire process explained to us in great detail, quoted a price, and confirmed later that night that we would use Sherpa. Wednesday, Sherpa contacted us that they had a driver, that driver picked up the truck on Thursday night, and it was in Louisiana at noon on Saturday! Sherpa did in 5 days what the other company couldn't get done in a month!

The coordination from Sherpa was fantastic. It was for a relocation and I looked at three companies before selecting Sherpa. I chose them for their professionalism. Dealing with them was simply great and very seamless. Things were perfectly understood. Also, the consultant provided amazing help. The quota was a little on the high-end but it was just a fact. I was okay with it. It was quite accurate too, and the delivery was perfect. It was a fantastic experience overall.

I wanted to move a 30-year-old little sports car from my home in New Mexico to my second home in Arizona and I didn’t wanna drive it that far. I went online and picked a company of them and found out that the minute you go online for anything to do with auto-transport, you get contacted by dozens of companies. Sherpa's quote was a little higher than most of the others. I tried to get the best deal I could get and I ended up getting a deal with a $100 gift card. With the gift card, they were still 20% higher than most of the rest, but they got good reviews, which was why I went with them. Because it’s obviously a cutthroat business. Their IT person really needs some work to do though. I kept getting notices of the same message over and over. And I was figuring out why I could not reply. However, the delivery guy was where he was supposed to be, both picking up and dropping off.

I researched 16 companies in depth and I did a lot of talking. My husband and I narrowed the list down to a few that we talked to even further, and some of it was because they had good Better Business Bureau ratings. We picked Sherpa and they were excellent. We spoke with Chris and the only thing that frustrated me was that he said if we called back, there wasn’t a direct line to talk to him, and so I felt a bit shaky about, “Oh, no. If something is not right, we’re gonna talk to somebody who wasn’t in on the ground deal.” But it really didn’t matter as it didn’t matter who we talked to and they knew what they were doing.

I called 3 different transport companies and Sherpa seemed to be the most organized and the easiest to deal with. Just from the first conversation, they were great so we went with them. The quote was very fair and the same as the final cost. The delivery from North Carolina to Washington state went well and the condition of my Audi was great.

I ended up choosing Sherpa instead of another company that was cheaper just because when I first called and asked and had a couple questions, the person on the phone was super nice and welcoming and had really great customer service skills. And when I called the other company, it was not good at all. So, it started out good and the whole process was fine. We met up with the driver and that all went smoothly as well. I got my car transported and I was happy about that.

We ended up with Sherpa based on reviews and the comfort with speaking to them. We were moving from Colorado to California. The customer service rep was very helpful and knowledgeable. And the driver let me know he picked up and then before he dropped off. I was very happy with the service.

Sherpa transported my vehicle about 290 miles and kept me informed every step of the way, which I was really happy with. The quote was right on. And everything went smoothly with the whole delivery process, which took a day and a half. Upon arrival, the vehicle was clean and didn’t have to wash it. I’d use them again if I needed to.

I was moving and I looked up five companies to ship my Honda Elantra. I liked that Sherpa would contact me constantly, but the other companies didn't respond to me quickly. So I thought that maybe if there would be any problem, I can contact Sherpa and they would respond to me as soon as possible. I could talk to anyone so easily and quickly.

I bought an SUV out of state and I wanted it transferred to my house. I liked Sherpa's price, and when I called, the person I dealt with seemed professional, and I had a good impression with the company. I got four quotes, and Sherpa was the second-lowest. It was a good quote. It took about 12 hours for them to deliver my SUV. They said it would probably be delivered the same day. The driver didn’t get here until like 10 o’clock at night, but it was still the same day. It wasn’t a big deal. The car was perfect. I didn’t see any changes at all. The driver was very nice, too. I paid him in cash, and I accidentally gave him an extra $100 bill, and he counted and returned it to me. And that was nice to see these days.

Sherpa's response time was very quick and efficient. It was fantastic customer service. They had called and emailed to let us know every step of the way. We had our vehicle shipped for 1,200 miles and it took three days, so the shipping time was okay. The driver texted me directly and it was super easy. They actually surprised us and were able to drop it off right in front of our house. We didn’t even have to go get the car. It was fantastic. Overall, their communication is better than anybody else’s and they stick to the budget. The cost was exactly to the penny what they said it would be.

Sherpa Auto Transport did a wonderful job finding us a connection to get our vehicle moved from Wisconsin to Seattle Washington. They were conscientious, professional and friendly. The driver that took the job was terrific, he was experienced and reassuring. He was accommodating as far as the drop off went as well. I would definitely use Sherpa in the future to facilitate another car move.

I needed to transport a car in a short time frame from Massachusetts to Arizona. Sherpa was chosen because of their positive reviews and after searching several sites that rated the company very high. Within a day of contacting Sherpa, their very helpful, customer service-oriented staff contacted me indicating the vehicle would be picked up the next day by a carrier. When I had a problem with the carrier (which was out of the control of Sherpa), I immediately emailed Sherpa and explained the problem. They had a new carrier lined up within hours, in fact, that carrier was at my house three hours after the carrier accepted the transport. The carrier delivered the vehicle sooner than I anticipated. I cannot say enough about the excellent customer service I received and a highly positive experience Sherpa provided!

I had called another company to get a preliminary quote on shipping, and it was more than what Sherpa had quoted me. I'm in South Carolina and the gentleman I spoke to who was stationed in North Carolina seemed very genuine and sincere, and that made me trust him. And then, I also got some more reviews online and I've seen many good experiences with Sherpa. The gentleman called me back, and we talked. The first company that I called kept trying to push me to make a decision or to do something. I felt like the Sherpa contact did not rush me, did not put any pressure on me, and he said, "Look, here's how we do things. These are the facts."

I almost never do reviews, but I was so pleased with the overall experience related to the transport of my car from Boston to Boynton Beach that I decided to write this review. I have used other services with much frustration and dissatisfaction, however, Sherpa offered an aggravation free experience from start to finish. Everything went smoothly and my car arrived sooner than I expected in perfect condition. It was quite dirty, but Sherpa will reimburse me $20 to have it cleaned. I'm delighted.

I found Sherpa on the internet and the reps were very pleasant. They talked me through the process and helped me understand all the costs. I was sending a car from Ohio to New Jersey and the quote was 100% accurate. It was a good experience working with Sherpa.

We shipped our ’99 Accord from Illinois to Florida and it went too easy. We were gonna spend some time in Florida and using a transport service was the cheapest option rather than renting a car or buying a new car. When I went to the Better Business Bureau, all the comments on Sherpa were very good. I called, then we signed the deal and they let us know the name of the trucking company which then showed up to load up the car. The driver was right on time. He brought the car down here and delivered it just like it was when it left. It was in perfect shape. The quote was a little high, but it was a pretty good experience. It was okay.

I did a little bit of research before I picked Sherpa. They were in the top five of the best companies to use. Then I reached out to a couple of colleagues that actually moved or relocated from state to state and I asked if anybody had used a transport company. One of them did and they happened to transport cars on a regular, and Sherpa was one of the companies that they used on a regular.

I was traveling to another part of the United States from home, for a length of time, and I needed to have my car with me. Normally, I make the drive myself but I wanted to test it and see what the experience would be like, to have it delivered for me so I could fly to that location. I looked at around 15-20 transport companies and I went with Sherpa because firstly, I liked the way they presented themselves when I first called. They outlined everything, the charges and the procedure and so on. Secondly, they were recommended to me by my son, who had used that same service earlier in the year for another vehicle that was being transported to his home.

I looked at 2 or 3 companies and chose Sherpa because of the reviews. There was some service online that recommended them, too. The quote was right in line with everyone else’s. And when I signed up for it, the customer service did a great job. They were knowledgeable and friendly. They also answered my questions and took care of everything. They transported my Porsche from Connecticut to Washington State, and the delivery went perfectly well. The driver did an excellent job as well. Using Sherpa has been a good value in moving my car to a different location to give away to a friend, and I would definitely recommend them.

My son's car had to come back from Denver because his registration had expired and we couldn't get a small truck to get it back. Sherpa transported the vehicle from Denver to LA. Before using them, I looked at two other companies. I had a disaster with one company where they did not come when they said they would. There was snow in Denver, so it was a three-day delay, and it ended up my son taking off work.

I need to relocate to Bellevue, Washington and I was living in Detroit, Michigan. I needed to have my car transported. I liked Sherpa's Price Lock guarantee. Their rep clearly explained the steps involved and how we would go forward with it. And then, he followed up with that as well in a very professional way. He was quite knowledgeable about what he is doing and he was like offering me the best service.

I needed a transport service because I was moving from Las Vegas, Nevada where I’ve lived for many years, to Seattle, Washington where I had just bought a place and where I am now living. I chose Sherpa because I did look at Consumer’s online. I’ve been getting Consumer Report for 60 years and they had a good recommendation. The customer service of Sherpa was fantastic. They were the best company I have dealt with of any kind in the last 50 years. They were so reliable. They kept telling me what was going on, where they were, what was going to happen and when it was gonna happen, and it was always right.

I looked at the top companies that Google recommended and everybody else tried to call me for about two weeks afterwards. I went with Sherpa because of the guaranteed rate. They were very helpful and called back and was on top of everything. I transferred my car out to Florida from Atlantic City, New Jersey, about 1,100 miles and it was handled very well by the representative. They were very experienced and the delivery guy was very nice. The transport took two days. The car was an old car and I wasn’t really too concerned. It was dirty when it arrived, but its condition was as good as when it was picked up. Sherpa was about $300 higher than my lowest bid, but I was worried about the no-haggle and just getting smarter and saving. So, it was good. It was what I expected.

I discovered that the auto transport industry has a lot of bait and switch. After I got about 100 emails and phone calls, I decided I’d go to a review site. Their number one pick was Sherpa. And so, I went right to Sherpa and everything went great. It was clockwork. The Honda CRV was delivered right on time and right to the house. It was dirty but it was in perfect shape. The driver was on the ball the whole time and calling me, giving me updates. I knew exactly where he was the whole time. The quote was 950 and that was exactly what it cost. There were no extra charges. Everything was right on top. The whole industry has a bunch of shysters. So, when I came come across somebody that was honest, it was refreshing.

Shipping a car, Texas to Wisconsin. Sherpa dude was informative and followed his script and we set up a plan. I’m not in a hurry to ship and the car can wait until a driver is coming by to combine it with another haul.

We needed to relocate a car to a place where we had a garage to keep it. I did quite a bit of research. This transport business is full of people who are difficult to work with because people do not give you the straight information about what is going on and how things are charged and how things are organized. So, I called several companies, and every time, I was learning something new until I finally found out what are the rates, who decides on what, what’s the service the brokers provided, who the brokers are, and all of that stuff. Then after calling about 8 to 10 people, I found out how the system worked. And then, I just took care of myself and negotiated on what I learned and I found that Sherpa Auto Transport was very straightforward. They had a good reputation, which was important to me, and so I decided to go with them.

I originally had another company lined up, and they didn't show up for the scheduled pickup of my vehicle. I had to scramble to try to find another transporter. I did better due diligence the second time around and found Sherpa's listing on a list of top shippers in the country. And so, based on the stuff I read online, I called them on that day, and they got the car set up to be picked up within 24 hours, and they did. The rep was very helpful and seemed to be very honest in what they were telling me. The price they quoted me was what I paid, and it was within what I was looking to spend. The rep was very understanding of my situation and worked to get it resolved quicker than I expected.

First of the auto Transportation niche is an absolute disaster for someone who does this every 10 years. It's a very SHADY industry. That being said Sherpa stood out far above the rest. Although they are a bit more expensive. They have excellent communication skills from sales to the time your vehicle arrives. They are very upfront and honest. In the industry they are in they are miles ahead of most when it comes to integrity. For the common person who doesn't ship cars across the country very often, I would hands down recommend Sherpa to anyone. Yep you pay a little more but the it's well worth it. Do your research. I rarely post kudos but Sherpa exceeded all expectations.

I needed to get my vehicle across the country. I looked into five transport companies but Sherpa had good ratings and when I called them, the response was good. Also, their quote was competitive and they were the same price as everybody else. The vehicle was extraordinarily dirty when it arrived but otherwise, the delivery went fine. The driver got there a little ahead of time so it was great. It was a positive experience overall.

The quote that Sherpa Auto Transport gave to me was reasonable. Their rep outlined what to look for, what to know and went through all the cost and was very transparent. The delivery was very efficient and the communication with them was great. They were able to pick the car up a day early and then they dropped it off timely. It was amazing. The car was a little dirty but that was expected. It had gone from Arizona to Illinois. It was a very good experience.

We were in the process of moving and wanted to get our 2011 Honda CR-V out to our son’s place so that we didn’t have to worry about it. We talked to several people and although Sherpa's price was not the cheapest nor the most expensive, it was the guaranteed price. And the quote was right on the button. The rep gave me a window of when the car should be picked up and let me know when they found the driver. It was picked up on a Tuesday night and got to Sacramento on Saturday. Then they had to move it to a smaller truck because our son lives in a remote area. The driver and my son talked and because my son couldn’t meet the driver that Tuesday, the driver waited until Wednesday. I was very pleased with the driver and that he worked with my son's schedule.

My mother passed away and she wanted my niece to have her car. So, I was shipping her car up to my niece. I found Sherpa through an online search and I had a very short contact with their phone representative. I got emails from them after the original follow-up and then from there, I talked to the driver directly. The driver that came and picked it up was awesome and he got it there in a timely manner. I was extremely pleased. Also, their final price was the exact quoted price. And that was one reason I chose Sherpa. They generally delivered at the quoted price and that was not always the case with a lot of the other services.

The customer service at Sherpa was excellent. They were punctual and whatever was promised was delivered. Their reps were also very concerned. They would frequently call and send emails and texts to make sure to give me information on what the process was. Even the person who delivered the vehicle was very helpful. He gave me updates and told me his whereabouts. He told me what time he was coming and when.

I'm a personal assistant and my client was moving from Florida to California and wanted his car there. I used another transport company to get it from California to Florida before but I wasn't very happy with it. Then I reached out to Sherpa and the driver was great. They went above and beyond. When the car arrived, it was dirty but with the Sherpa reimbursement carwash, it wasn't a problem. They said they would reimburse up to $20. They put the receipt for the carwash along with the bill of lading, send it to their center and then they'll send me a reimbursement.

I relocated from Washington to Texas and had a very good experience using Sherpa to transport my vehicle. I looked at two or three companies and chose Sherpa because of the price and their guaranteed delivery time. And I was very much impressed on the vehicle delivery. Also, their reps were very professional.

Everybody at Sherpa was extremely nice. They showed up when they were supposed to and everything went without a hitch. They did exactly what they say they would do. It's the best service from a company that I've ever had.

When my daughter needed to ship her Mini Cooper from Miami to California, she did a whole ton of research as far as reviews went for car transport companies. Sherpa came up very high on everybody’s list so she used them. And she was delighted. We had used Roadrunner before and they were okay, then all of a sudden, we had one really nasty, horrible driver so we will never use them again. We’ve used Sherpa a couple of times now and they have done a great job of vetting the drivers.

I was getting a car from a family member, and Sherpa promised to not charge anything extra after their quote so I went with them. The transport was from Houston to Washington DC, and their quote was accurate compared with the final cost. It was competitive and sort of middle-of-the-ground, but I appreciated that it was honest and not with any hidden fees. Plus, the delivery was professional and prompt.

I shipped a Range Rover through Sherpa and their rep was fantastic on the phone with me. I liked how she'd match any price and how she walked me through the process of why Sherpa was better than the rest. She made me feel comfortable about shipping my car with them. She had the ability to make decisions and she took care of all of my questions. The process was seamless, more so than I’ve experienced with other transport companies.

I had already moved to Texas and I left my car in Washington for my mother's comfort. She passed away, which made me take my car. I googled transport companies and I had some others who didn’t reply back to me. Sherpa did and they stayed in touch with me. They kept answering any questions I wanted to know first and they wanted my business. The customer service was awesome and we had a great interaction. I never had any problems with it.

Whenever we talked to Sherpa people, they were very informative about the whole process. We knew the deals they were doing. They pointed out things we had not considered which was very helpful. We worked with Chris and liked all his suggestions, answers and additional information. We wanted good quality service at a reasonable price and that is what Sherpa did. We moved a classic 25-year old car through them from San Francisco, California to Pittsburgh, Pennsylvania. It was a really good transaction and everything went well.

I used Sherpa to ship my vehicle from New Jersey to Texas and it was fantastic. Their customer service was informative and they kept me up to date with what was going on. The quote I was given seemed fair and it was in line with everyone else. The transport took three days which was faster than I expected. Plus, my car arrived in great condition.

I used Sherpa to send my son's pickup truck from Massachusetts to California. Although I looked at other companies, Sherpa seemed to be the most responsive and their reps were professional. It took them five days to transport the truck which was a little bit faster than what they had thought. Everything worked out fine and the cost was right on the money.

I was looking for transport companies and googled it. I then picked Sherpa due to their price and the services they offered. Their reps were very kind and they answered all the questions I had in that moment. They were good and timely. It was a great experience.

My first time shipping a car was better than expected. The progression and steps explained in Sherpa's advertisement was just how the process happened. I would not hesitate to recommend Sherpa for your shipping needs. Thank You.

I needed a transport service for a relocation and Sherpa was reasonably priced. They were upfront with all the cost, and then assured me there’d be no extra cost, which in that industry is very prominent. I paid one price, and that was it. They didn’t come asking me for more. I was there when the driver picked up the car, and he was very nice to me. He explained to me what was gonna happen and told me what the ETA was gonna be. I was not there when he dropped it off, but my mother was and she said they did a good job. The car was there on time with no scratches or dings. It was excellent and I really enjoyed it. In fact, I’m gonna have two more cars to ship in the spring.

Sherpa was referred to us by my husband’s best friend in Chicago, because he used it for his son when he moved to Atlanta. Everybody was good when I initially called, then they kept me posted on who’s coming when. The communication was awesome and everything went smoothly. My daughter received the car with everything in good condition. I had never shipped a car before, and I was already stressed, but everything turned out fine. It really was a good experience.

I used Sherpa to ship my Nissan from coast to coast and it went well. I chose them because of their rating, and then their rep who assisted me was very professional. They met the promised window of pick-up and delivered the vehicle ahead of schedule. Everything was fine with my vehicle when I got it back and the cost for the service was value well received.

My son moved back here to help take care of his grandma. He flew out here and had his car transported because flying back there then driving his car back would have been a lot more expensive. We looked at 10 to 15 transport companies, then we chose Sherpa because they gave us a guaranteed final price. I’m very happy with what it cost. Their rep was very clear and complete about pricing and how the whole thing works. We decided we give a half down upfront and then they locked down a driver. My son then talked directly to the driver from there.

Our transaction with Sherpa Auto Transport was a little complicated because we had some repairs made to the 2008 Lexus and we were going on vacation. However, they were very patient and understanding that we couldn't make a decision really fast. They stayed with us and we were very impressed with the way they handled the situation. The driver didn't speak a whole lot of English, but he was pretty good. To find a place where we could load the car, we didn't go to the original place. That didn't work. But everything worked out. The car was taken on a Thursday and arrived at our son in Albuquerque on a Tuesday, which was exactly what we were told it would be. This is the second time we had a car shipped, but the first time we’ve ever used Sherpa and this experience was a lot better.

I needed to get my daughter’s car to her to University of Arizona. My daughter did the research and Sherpa was very transparent on pricing. They gave me a set price and they said that’s what it would be. In the end, it sure was. Sherpa transported the vehicle over 2,000 miles from upstate New York to Tucson, Arizona. The gentleman that picked up the car that day that it was scheduled to be picked up, called and let us know where he was every step of the way. He was a little late because he was coming from Massachusetts and there was some traffic delays. He kept us informed every two hours letting us know where he was and what time we could expect him to be here to pick up the vehicle.

We moved from Pennsylvania to California and looked at three transport companies for the car. We then decided on Sherpa based on the ratings and comments out there and the way I was treated when I called them to get a quote. Their customer service representatives on the phone were very good. They gave me a reasonable and competitive quote. They also locked it in for a period of time because we were not sure when exactly we were going to ship the car. And when the driver picked it up, he gave us a window and delivered it on the last day of the window. He called to let me know when he was gonna be there ahead of time on both ends, and he was on time based on what he gave me. He also communicated regularly about any delays, and there was a one-day delay from his original time. Still, it was very good. The delivery took seven days and there was no damage to the vehicle at all.

We sent my son's truck to Michigan using Sherpa, and it was a great experience. Everybody that worked there arranging it was professional and the driver was very nice. They did an excellent job. I really appreciated everything.

I used Sherpa twice, and both times, I was very happy. The first time we used them, the reviews seemed good, so I took a chance. The second time was because I had used them the first time, and everything was done very nicely. I was buying a vehicle from Florida without seeing it, and they transported it up to me. And the second time was when we were transporting our car from when we moved from South Carolina up to New Jersey. The customer service rep at Sherpa was very good. I appreciated everything that they did. They called me back promptly and kept track of what was going on. The delivery went very well, and the driver was very pleasant and courteous. I was impressed. I certainly would recommend Sherpa.

We were moving from Texas to Alabama and I had a little weekend car, a Miata, that we drive on the weekends, plus two other cars, so I had to get it there somehow. I chose to use Sherpa out of the three transport companies I looked at. The person I talked to gave me all the information I needed. Their customer service was great. In fact, I called them to change the date a little bit, and they accommodated that really well.

We moved from California to Texas and I was looking for a transport service. I looked at the company which did our move and a couple of others and decided on Sherpa. The rep worked with us very well and the price was good too. It was right in the ballpark and cheaper by 250 bucks. The reps did a good job setting it all up. Sherpa’s reps kept us informed well and met our dates. We had some crazy dates going of where it could be picked up on this day, and then if it was another day, they can pick it up from here, and everything worked out well. The guy gave me an hour’s worth of advance notice of where to meet me. He was very kind. They couldn’t get the truck into where I was at, but I met them and they put the car on the truck. We didn’t see any damage on the car and everything looked good. I’m gonna use Sherpa again to get my other car out here.

We made several changes such as different days and during pick-up delivery, both places were difficult to get to, but Sherpa was so accommodating. We had no problems. I called a month ago and the reps I dealt with had had excellent communication skills. They understood my needs and they were able to meet them. The driver was awesome. He wasn’t able to get the semi to our house because of the low-lying trees. There were two of them and one guy parked and then one guy drove it to our house. He didn't want me to but it was only a block or two away, so I gave him a ride back to the truck. He was literally gonna walk back to the truck when he drove it to us. He was sweet and he told me some things to look out for when he drove it. He was great. So, it was perfect and I was happy. The cost against the quality of service Sherpa provided exceeded all expectations. It's best-priced and customer service has been wonderful and top-notch.

Sherpa did a tremendous job. The transport was for my son and when I filled out the form, people immediately got back with me. There was a little bit of a mix up when the car needed to be delivered and picked up. It was 7 o'clock in the evening when I called them and they called me right back and got it all straightened out. The car got there when it was supposed to. I was very happy with all of it. I got Sherpa's name from someone else and I would recommend them to other people as well.

My niece and her husband had a really good experience with Sherpa when they moved from Phoenix to Philadelphia, so we used them when my friend moved to Amarillo and we had the same experience. We just told Sherpa what we wanted and their rep gave us a quote and set everything up. The people showed up on time and then we paid them. Everything worked as they said it was gonna work. So we're really happy.

I moved and shipping my Honda Accord through Sherpa was pretty easy to set up. It was my first time doing it and the guy that I spoke with was really helpful in letting me know what was gonna go on. It was over 3,000 miles and Sherpa stayed in contact with me during the whole thing and I didn't feel like there was no one there to answer my questions. I was really nervous about it but I would definitely go through Sherpa again.

I had a great experience with Sherpa and I am satisfied with their service. There was good communication and delivery was quick and efficient.

I have a Honda SUV that I sent across country, coast to coast, through Sherpa. I had good communication with their reps and I liked them very much. They provided me a very fair and competitive quote that was 100% accurate. The driver took pictures and marked down things. I did ask him if the car could travel on the second level of his truck and he said yes. Sherpa's service was very satisfactory and I'm very happy with them.

Sherpa gave me a good quote. When I called them, the person whom I dealt with answered every question that I could have. I would hang up and think of 10 more then I'd call back. She was never upset that I kept asking everything. I went with them and they gave me a time for pick-up. The moving crew called and told me that they were an hour out. When they got to my location, they loaded the truck and analyzed it well. They then told us an arrival time and by the time we got out to the destination, they were there the next day. They kept in touch with us the whole time too. With Sherpa, it cost me 1,050 to ship my vehicle. The cost for me to drive the vehicle would have been more. If I drive from Florida to California, that would cost me money for gas, lodging and food as well. So, we flew instead and our car came and picked us up.

We needed to transport a fleet vehicle to California 'cause I needed it here. I looked for a transportation company and Sherpa seemed to have the best rates. I contacted them and the customer service representatives were awesome. We had a great interaction and the quote they gave me was exactly the same as the final cost. There were no hidden fees or anything extra that was added. After they picked the car up on a Friday in Indiana, it was delivered the following Monday afternoon. I was in contact with the driver at all times and coordinated the arrival here at my company. Everything went really well.

I transported two cars with Sherpa from Maryland to Utah. In both occasions, their reps were super attentive and helpful. They walked me through the process. There was a bit of a lag time when I made the request as they had to go out and contract the driver but still they kept me in the loop. I wasn’t in a situation where I felt as though I had questions that weren’t being answered and didn’t understand the process.

I liked how Sherpa had the lowest priced quote and that they were very quick to get in touch with me. I shipped a Volkswagen through them and things went very well. The transport was overnight and the driver, Wallace, from M&M Transport, was very accommodating. He treated my car very nicely. The vehicle arrived in perfect condition. Sherpa was top-notch.

I was transporting a vehicle about 900 miles and I asked my assistant to do some research on which company was the highest-rated. Sherpa's name came up as one that was well-thought-of and highly rated. And even though they were rated high, they weren't priced way above some of the others. My assistant set it up then I had some follow-up conversation with them. I was pleased with the service and I would recommend Sherpa.

When I first contacted Sherpa, the customer service rep was great. My Mercedes had been shipped by Sherpa from Chicago to Sarasota, Florida. They were very helpful and the quote was very accurate. From the pick up of the car, they took about 3 days before delivery. The timeframe was a little early and there were no problems with the car when it arrived.

I had a Subaru Crosstrek shipped 3,000 miles through Sherpa. Their reps were very helpful and if I had a question, I could call them and they would answer me. The quote Sherpa gave was on the higher end but I like their reputation so I still went with them. They also gave me a $100 discount 'cause I'm a disabled veteran which put their quote between the highest and the lowest amongst shipping companies. It took them like four and a half days to get here and the vehicle was in perfect condition. I would use Sherpa's service again.

Sherpa was great in shipping the car. I would recommend them anytime. They offered what I wanted, and their reps knew their business completely. The carrier driver was courteous. He was respectful. He got down on the business. He informed me when he was coming and when he was about 40 minutes out. So, he kept me updated. The car came in perfect condition.

We have shipped cars in the past using another company, and I contacted them. But after several weeks, they still couldn't find us somebody who was going to New Mexico. So I looked around, and I gave Sherpa a call. And they were able to arrange it. They acted in a timely manner. They were efficient and they kept their word. The final cost was right on. It never changed. We were very happy with them. The timeframe was a little faster than what we expected.

Everything went smoothly when I shipped through Sherpa. Their driver was a little difficult to communicate with as he had a heavy accent. I didn't understand that he was part of Sherpa as his company was different and Sherpa was just the broker. Still, interacting with Sherpa's reps went well and the quote they provided was reasonable.

I needed to transport a 2014 Ford Focus for my son. I checked out Sherpa, and I liked the enthusiasm, eagerness and sincerity projected by the customer service representative whom I spoke to. She was extremely motivated to help me whereas the other company whom I spoke with acted like it was just his job and that he had to do things. Sherpa's rep is a keeper. She was extremely knowledgeable as well. I asked her for how long they have been in business, who owned Sherpa and whether they were connected to the Better Business Bureau. She had mentioned to me that they had not received that rating because they have not been in business long enough to see.

I liked the guy from Sherpa that called me and how he talked. Their quote was comparable to others, and the final cost was accurate. I had a Honda CR-V shipped from Florida to Nevada, and the delivery was within the quoted time. Everything with them has been great.

My son is an engineer and works all over the US. He’s working in North Carolina and his truck is in Scottsdale where his base is. His job is being extended until December, so he wanted his truck. So, I was shipping it for him. I Googled Sherpa online and I went to the Better Business Bureau. I checked ratings and I checked comments off of there. Also, they were based in North Carolina and that's where I needed the truck to go, so I thought that their home base would be a draw too, that if anything did go wrong, they would be there and my son would be able to contact them.

I was moving from New York to Arizona and when I looked at the reviews online, Sherpa's weren’t perfect, but some of them were a lot worse. I had no complaints with Sherpa. They weren’t the cheapest, but they were the ones that had the best reviews. Sherpa’s quote was higher than anybody else, and so, I had reservations about it but it was worth it. Considering that the service was good, it was delivered on time, everybody we dealt with was respectful and knowledgeable, I would pay the money again. I wouldn't look for a bargain that might have more disastrous results. Sometimes, you have to pay for the quality service and the reputation. I would definitely recommend Sherpa.

My son-in-law is in the army, and he needed a car transported from here in Florida to Colorado Springs where he was transferred. We looked at three companies and Sherpa was $200 lower than the other two. Plus they had a good rating and they were available right away. The rep was absolutely fabulous. He talked us through the entire process and laid out how much I would have to put down, when I could pay by credit card and how I would get a check out to my son-in-law. They were extremely professional and everything was exactly the way that they said it. I've already recommended them to somebody.

Sherpa had a guaranteed price, and the ratings weren’t really high on anybody that I looked at, but the ratings on theirs were higher than anybody else. Everything was good with their service representatives as well. I was moving a vehicle from Ocala, Florida to Hagerstown, Maryland. It was owned by my aunt, and she had passed away so I needed to get it up here so I could sell it. The driver was nice, did a good job, and the car came without problems. It was clean, no more damage to it, and no more marks. They came on time too. Everything worked well.

When you're researching car transport companies, there are more bad reviews than good. Before choosing a transport company I researched, ConsumerAffairs, the BBB, and various other sites, as no one except a customer can accurately rate any organization. I had my vehicle transported from VA to NYC. I had various requirements, specifically time frame and the hours the car could be retrieved for transport. From my initial phone call with Phil, until my car was delivered was smoother than I ever expected; particularly with the horror stories I had read I was apprehensive to say the least. I would recommend Sherpa Auto Transport to anyone in need of transporting their vehicle. They are professional, If they don't get to the phone, they return your call quickly, and most importantly transport your car on time and make the process as smooth as possible!

My son is in the military and we needed to transport his vehicle from Nevada to Colorado. I was looking on the BBB site and I came across the top 10 transport companies and Sherpa was one of them. The rep I spoke with was good because I was gonna go with the other company, which was a bit cheaper. However, I had issues with them. They were telling me some stories and I was really frustrated with them because they cannot guarantee the amount that we are gonna pay when the truck gets there. So, I called Sherpa and I told the rep the story and she fully explained how the process works for auto transport.

I needed to ship a BMW for about 1,400 miles. Sherpa had good reviews so I chose to hire them and the rep I dealt with answered all my questions. The quote they gave me was on the higher side of all the quotes that I’ve gotten, but not to the point where I wasn’t gonna go with them. In the end, it was the same amount I paid for their service. During the delivery, they called, picked up the car when they said they were gonna pick it up, and said that they were gonna drop it off six days later. But they dropped it off three days sooner. The driver brought it to where I work instead of my house because I was working at the time, so it was not really a big deal. Plus, the car was as clean as it was when he left, so it wasn’t dirty at all.

I live in Southern Illinois, and we were looking for a particular model and type of car for my son. The only 2012 Buick Regal that we could really find with low miles was in South Carolina, at a dealership, so we ended up purchasing the car from there and needed it shipped back home. I got online and started researching different transporters and talked to four or five different ones. I went on the Better Business Bureau website and looked up Sherpa, and there was absolutely no complaints against them. There were lots of complaints about every other transporter that I looked at, so that's why I went with Sherpa.

I just bought a 1986 Ford Mustang from another state and I looked at three companies before I chose Sherpa. The interaction with the customer service rep was awesome, especially the driver. He took three days but they delivered my car before the assigned date. The quote was nice although it was a little bit high compared with other companies. Still, it was the average. I thought it was gonna be a maximum of 1000, but it was 1400. Everything was great with our experience with Sherpa and the price was deserving for that transportation.

I was moving my daughter’s car from the Seattle area to Texas for college and I actually had a lower price from another vendor but the customer service from Sherpa was excellent and I felt more comfortable going with them. The quote was fair too. I didn’t think it was a bit more or that it was extremely low. Then the final cost was exactly what was quoted so it was good. Part of the negotiation was also a 100-dollar refund from Sherpa and that they were gonna pay for a carwash. Aside from that, the service was great.

I recently moved from California to New Jersey, and naturally I needed to get my car across the country for the move. I was very nervous to ship my car, since the car is only a 2017 and in very good condition. When I realized I had no other option to ship the car, I looked into a lot of companies, but ultimately ended up going with Sherpa - and I am glad that I did.

We had two cars brought from New York to California and Sherpa was the third company we found. I liked the quicker time and they seemed really great. The rep was excellent. I was impressed with their professionalism and the ability to do exactly what I wanted to do. We shipped the vehicles cross-country and the initial quote was perfect compared to the final one. I really like Sherpa a lot and I had an excellent experience with both vehicles.

I bought an extra vehicle, a classic car, and it took Sherpa three days to transport it somewhere around 800 miles. The timeframe more than exceeded my expectations. At the beginning, Sherpa's customer service representative said they could do this and that, and of course, the companies all say that. But Sherpa didn't require any money upfront, which was a good thing, and they had good reviews. So I went with them. Sherpa wasn't the cheapest but getting the car here was more important than the money part. The quote was exact to the final price I paid too.

I moved and needed a transport service. And because of their online reviews, I called Sherpa Auto Transport and they set up the transport. And I called them several other times to answer questions. The quote that was provided was fair and comparable to others. And the final cost that I paid was the same. The transport was across the country and it took about a week. And the driver communicated the timing well and met me where we needed to to get the car. The service was good. My car was undamaged, and they did pick up and drop off when I expected. So, it was pretty much all I can ask for.

We are moving out of state from New York to Tennessee, and we had vehicles to ship. We used Sherpa Auto Transport because of the positive reviews. The customer service reps at Sherpa were diligent. I didn’t hear much from the beginning to shipping because there was a few weeks in between. So, I had gotten a little nervous. I called myself and they reassured me that once everything got closer, I would hear from them, and I did. And they contacted via email. Once I had a driver, it was a lot easier to get information.

My experience with Sherpa Auto Transport went really well. I’ve sent in my paper for my rebate, but I never got my $100 Visa card that was supposed to come back. I moved across the country from Delaware to California and had them transport my Chevrolet. They offered the best price and their reviews weren’t crazy bad. And the customer service rep was really nice. She always followed up with me. I was impressed that she was too kind and kinda was very sympathetic about me never doing this before. And she was very patient with me, very reassuring, and made sure that I was good to go with the pick-up and drop-off.

I was relocating from one state to another and I liked the cost at Sherpa. Their customer service was good and they told me the information I needed. Also, the delivery went great. Compared to everything else that I checked out, Sherpa’s cost in relation to quality came out the best.

My wife and I gave our granddaughter a car as a graduation present. The car wasn't much per se as far as a classic vehicle but it was super important that we had to get it to Wisconsin because she was going to college. So, we had to ship the car 1,503 miles from one door to the other door. We looked at 16 different companies and I went to the Better Business Bureau to find the top three. After I went to the top three, I didn't wanna go with the most expensive one nor did I wanna go with the least of the top three. I then put it in prayer and went with number two, which was Sherpa.

Sherpa was perfect. We chose to do the shipment with them because they seemed more trustworthy. Their price was not the best, but with some of the other brokers that I've talked to, I got the feeling that they weren't really being on the up and up. I was afraid that there would be added cost at the end or hassles. So if it sounds too good to be true, it probably is. The rep did exactly what they said they were gonna do and did it in a timely manner. There were minimum amount of phone calls back and forth. And the actual quote was perfect. The car came within the timeframe that I was given. The driver was also very nice and very courteous. The shipment was about 850 miles give or take, and it took three days. I didn't even have to wait around. Moreover, the vehicle arrived in perfect condition, just like I left it.

I used Sherpa Auto to transport my two cars from Chicago to Washington. I spoke with Crimson and she was able to explain everything to me, including the fact that Sherpa is a broker and that they're gonna put the cars out and the driver will pick the highest price. I felt that she was telling me the truth. Also, the reps are always willing to help. I called them right after the cars have been delivered and a couple of times again to follow up. I should have been connected to the rebate department and the carwash but then the person who answered the call assisted me. It was a great interaction.

I decided to ship my 2013 Ford Focus through Sherpa and the reps were very friendly and professional. The quote was pretty reasonable. It was a little more expensive than some of the other places, but my parents had shipped my sister’s car across country using Sherpa and they recommended it. They said that it offered a little more, like you could keep track of your vehicle and all that kind of stuff. Overall, I would definitely recommend Sherpa to a friend. They were very quick.

When I was looking for someone to transport my sedan, I looked in the reviews of Sherpa at different places and most of the time, they had really good reviews at one place and crappy ones in other places so that made me think that something was fishy. There were only two companies that had good reviews across all the platforms that I researched and the way they both operated was slightly differently. But the person I spoke to in Sherpa seemed more honest and transparent than the other person from the other company so I decided to go with Sherpa.

I was moving from the Midwest to California and needed my Honda Accord shipped. I looked around through some higher-rating transport companies online and found Sherpa Auto Transport. I liked the reviews that I had seen. Theirs was one of the companies that give you the cost and then they buffer it so it’s a set amount. The delivery was pretty straightforward. They were easy to contact and communicate with. My car was picked up a little bit early and I actually received it a little early too so that worked out with my schedule. Their cost was a little higher but if I were to do it again, I would know it should be that much. I’d consider them.

Purchased a vehicle online and didn't wanna drive it, so I needed to get somebody to ship it. Sherpa did an excellent job in handling my account, and the rep was very knowledgeable. The quote they gave me was very fair compared to some of the other one that I had received, and it was 100% accurate. The delivery guy called me up, and he couldn't come into the subdivision, so we met at local Walmart. Everything went great. The vehicle was in great condition when it arrived.

I needed to ship a Range Rover from New York to where I am in Louisiana. I found Sherpa and they provided me an okay quote. My interactions with their reps were very good and they helped me with everything I needed to know. The move took three or four days and the driver they sent was excellent. However, they were supposed to give $100 in the mail for a gift card which I'm still waiting. Nevertheless, I'm very satisfied with Sherpa. I shipped my car last year with a different company and it was horrible. I had the perfect experience with Sherpa and I really enjoyed having this company.

We were moving from Idaho to San Antonio Texas and I sought transport service so I didn’t have to drive my car across the country. Sherpa seemed to offer the best arrangement and I went with them. Everybody was wonderful and they got me in touch with a great shipper. My 2013 Prius C was picked up and delivered on time. The quote they gave was on the money too. They were very professional and I couldn't be happier.

I needed to relocate a car from the east coast to South Texas and I looked at six transport companies. The cost to use a closed carrier versus an open carrier for the car was the biggest determining factor that I decided to use Sherpa. The cost was good enough to decide to go to a closed carrier. The other factor was that all the reviews I read were all positive. The customer service rep was polite, was really quick on getting me a response and everything was not intended to keep me waiting. So, I liked that. No “I’ll call you back tomorrow” or any of that stuff.

I was taking my kiddo to College and he didn’t wanna drive the Toyota Camry. I asked friends about transport companies and then I narrowed it down to seven before I went to Better Business Bureau. When I went there, a few of the companies were good, but the reason that I chose Sherpa was the guaranteed price 'cause the more I read, the more that people were angry about was the pricing.

My daughter was relocating about 2,000 miles away. I looked at a number of reviews online, and the Better Business Bureau rating for Sherpa was high with significantly more positive reviews than some of the other companies. I spoke with a gentleman on the phone who gave me an estimated quote, which turned out to be the accurate quote. Then, we corresponded by email, and then I called to make the final arrangements. Their price was a little bit higher estimate than other companies by a few hundred dollars. But because of the positive feedback that had been given by others, it justified the additional cost. The estimated transport was five to eight days. It would have been seven days, but there was some difficulty with the transport that was going to bring the part to my daughter's new residence, so it was eight days. I was very, very pleased.

The person who helped me set everything up was great. She explained everything clearly. The timing or pick-up of the vehicle and the process of how it was done versus the other places that I spoke with made sense. I was leaving the country so I sort of needed everything to go smoothly. I spoke with four places including Sherpa and she was the only one who actually explained it. The quote that I was given versus what I paid in the end were exactly the same. It took a week to get everything from Phoenix to Atlanta and that was what they told me to expect so it was right on time. Somebody else received the car on my behalf. When I finally got to the car, there's a scratch on the inside of the window which wasn't there before but nothing to the point that I had to replace the window or anything. There was no other damage.

When I was shipping my car from California to Florida, I got in touch with Sherpa and I was able to speak to a person right away, where that was not the case with a lot of the other companies. The person I spoke with, Shane, was very helpful in explaining the entire confusing process. He knew I needed some time to think about it, but he was able to answer all of my questions. He told me he’d call me back at a certain time and he called me back at that time. He was very personable and he handled everything perfectly. I got the car on the ninth day and it was in perfect condition. Also, the driver stayed in touch with me the whole time. At one point they had some truck issues, but he was able to communicate with me regularly on that, so everything was great.

A long time ago, I needed my car shipped from Seattle to New York. I did some research and found that Sherpa had good reviews. They moved my car from coast to coast and it was very good and stressless. The quote was right on and Bill, the driver, was excellent too. He was very nice and knowledgeable. Plus, he made it home before I did. My husband was at the house when he delivered the car, and everything was very easy, very perfect.

I looked at about five different transport companies but I liked that Sherpa Auto Transport was not a broker. The price that I was quoted was the same at the end. The final cost of service was much more expensive than other bids, but I went with them because I felt like my car would get here in one piece and not end up in Mexico. The driver was a very nice gentleman. As far as the vehicle, there was a couple places where the paint has come off but I'm gonna do touch-up paint. I'm not concerned about it at all. It's okay. And there were no dents. He was very careful with the car. I never had any qualms about when he picked my car up. I know it was in good hands. It was worth the extra money not knowing all these people are calling you out of New Jersey and you don't know who you're dealing with. And I have to make sure someone would show up on time, pick up my car, and deliver it on time. I'd recommend Sherpa to anyone transporting their car.

I was selling my vehicle to my daughter. I live in North Carolina and she lives in Denver, Colorado, and I just dreaded the prospect of having to drive across country. When I factored in the cost of airplane tickets on both sides and then warranty on the car and motel bills, going with a shipping service was the most cost-effective way to transport the car. Initially, I liked Sherpa's cost. I got several quotes from them on the low-average end and I heard that they had good ratings on the web. I went with them and it was an excellent experience.

My experience with Sherpa went awesome. My husband and I sent a car to a friend from Arizona to North Carolina. Sherpa wasn't the cheapest, but for some reason, there was something that stood out to me when I was looking. Part of it was communication. They got right back to me and they followed up. Everyone I talked to was awesome. They had great communication. They told me what to expect and everything I needed to know. We were hooked up with the driver really easily, and then we got like $100 rebate back in the form of a gift card. So, everything was really good. The driver didn't keep in contact with me, but we had his information, and so we knew when he would be arriving. And everything on the other end went smoothly as far as my friend connected with him and got the car really easily. The car showed up in one piece.

I was living in Pennsylvania and retiring to Arizona, and I had a house out here in Arizona. So we drove out one vehicle and we had Sherpa transport my wife's Acura RDX out. Our experience wasn't very good. As far as getting a truck lined up to come and pick up our auto, that part of it seemed to be okay. But the people they picked were not the best people to deal with. They were supposed to show up to pick up the auto, and they kept calling and kept delaying it out in Pennsylvania. Then finally, at 8 o'clock at night, they said, "Well, we're on overtime. We gotta have this picked up right away." And it was right in the middle of a rainstorm, thunderstorm and lightning, and they said, "Well, we can't come back to your location."

I was moving across the country and needed to ship a Honda Accord. After looking at three or four shipping companies, I liked Sherpa's price and their good reviews. I went with them and speaking with their customer service agent was great. They were very helpful and reassuring and I knew everything that was going on. The quote they gave me was normal compared to other companies and it was completely accurate. Whenever I called to ask when my Accord would get to the destination, their transporter answered every call and question I had. Additionally, the car was fine when it arrived.

When I was shipping a Ford Mercury Sable to my son, I looked at 3 companies and went with Sherpa because of their 5-star rating and reliability. The reps I got in contact with were very friendly too. They did a good job and the car was delivered earlier than I was expecting them to. It was dirty, but it was in fine condition. I was very satisfied and I would recommended them to somebody else.

We shipped another car before and we had a very good experience with Sherpa. We were moving and we looked at different pricing. Sherpa had the best price and we knew they did a good job before, so we went with them. The interactions with the customer service reps were very positive and the one with the driver was great. He was fabulous.

I shipped a BMW through Sherpa and their quote was good. Their rep handled the situation well and we had pleasant interactions. The delivery went easy and the whole process went really well. The condition of my vehicle upon its arrival was the same as when it was picked up.

I definitely give Sherpa Auto Transport 5 stars. We shipped a car from NC to WA. They gave clear information, the car transfer happened exactly as described by their professional staff, and it seemed flawless. I know a lot of hard work goes into each car transfer, so whatever they are doing, they’re processes and systems are working very well. I will be telling anyone who asks me that Sherpa is definitely the company to contact when you need to ship a car anywhere in the country.

We had a car over in Virginia with my daughter going to college and she returned it back to California. Sherpa had the car shipped from Virginia to California. I looked at some of the reviews online and some fairly major organization had given them some good ratings. There were a couple of phone conversations and several emails that were all timely. They responded to calls that I made with the questions that I had and confirmed deposits. And also, they coordinated the actual driver and gave me a heads-up when the driver would be arriving and gave me their cellphone number so that I could contact the driver directly. They were good at coordinating everything. I really didn’t have any issues.

I chose to move from New Jersey to Utah and decided to keep our automobiles. I was having them transported about 2,500 miles across the country and initially, I contacted a local truck driver but he said that he could not do it. Then I asked him about Sherpa and he recommended them. It was an unsolicited recommendation and that was impressive. Then the way the Sherpa rep handled the transport was top-notch and spot on. I got responses quickly and got the transport arranged. At first, a lot of the interactions were on the internet. I requested the transport and specified the vehicles and the time. They responded quickly with the acknowledgement and when it got closer to the date, that was when they selected the drivers. Then they confirmed with the driver selected.

Sherpa guaranteed to me that if they didn't find anyone for what price they've quoted, they would keep upping the price on their own half. So, if they gave me a bad quote, they would adjust it themselves. I had them ship a Mustang and everything was really great. Their rep was really good. But when I try calling, there’s a super long wait time. But once I do get someone, they're really good. The quote I received was 100% accurate. They were too fast. They got my Mustang there in like three days. I rented a car to have one, and that thing showed up so fast, I ended up having two cars at the same time. I was impressed.

The representative from Sherpa that set up my transport was great. The driver was good too. We had very pleasant interactions. The delivery of the vehicle was smooth. It was in good condition and there were no issues. The cost was appropriate in relation to the quality of service that I received from Sherpa.

The customer service representatives at Sherpa were good and we would recommend Sherpa. They picked the vehicle up on June 26th or 27th and they delivered it July, the Monday before the 4th. It was whatever they said and the driver was really good. He maybe didn’t understand English so much or I couldn’t understand his English, but he did a good job overall. The vehicle arrived in good condition and the final thing we paid was alright.

I was moving from Arizona to Florida and I flew across the country, so I needed someone to move my car. I liked the price and customer service from Sherpa, so I went with them. I exchanged emails and calls with their reps and they were able to answer my questions. My vehicle was delivered in about five days which was within the timeframe that I was promised, so I had no issues at all. I was satisfied with their service.

I Googled auto transport and Sherpa was the one with the best ratings on the Google reviews. The person when I first set up the account was very helpful explaining everything. I called two or three times just to check in on things, and everyone was very professional and knowledgeable, so I was very impressed. Also, the driver was excellent. I’m very happy with it.

Sherpa's customer service was great. They were able to answer our questions and kept us informed, plus their quote was accurate and there were no other fees in the end. It was easy, good communication. We picked the spot to meet and it was all set.

I shipped two cars from South Carolina to Texas. I looked at two or three companies and went with Sherpa because of the reviews. Their quote was pretty much in line with the other quotes but when I read their reviews, it seemed to me that everybody who had had an experience with Sherpa, it was positive, whereas some of the companies I looked at, there were always one or two that were not compliments.

We were moving from New Jersey to Arizona. My husband's friend suggested one company but that was an open carrier and they were not happy how they got the vehicle. There were some scratches even though how well the transportation worked. My husband was really scared 'cause he loves cars and so he said to search on Google. Sherpa was one of the good ones and reviews were good. We opted for enclosed as well so both worked out. The quote was a little expensive but we were prepared for that for enclosed transportation. The delivery took only one week and it was within the timeframe. We had a great experience booking or even with transportation and coordinating. Everything was on point.

The driver called prior to getting to us and made it really easy. The vehicle was in good condition and it showed up at the price we were quoted in the timeframe we expected. Happy with the service! Steve

My experience was excellent. Cross country move. My truck was going to beat me to the destination so it was held a few days until I arrived. No damage, no hidden fees, no issues. Reimburse you for a car wash upon delivery as well!

I have a family car and when I moved, I had to ship it over from California to North Carolina. I talked to Sherpa about the quote and they were true to their offer. From beginning to end, the whole transport took six days and meeting the driver was really easy. My experience with them was really smooth overall and the quality of their service was consistent with the cost.

I was moving about 1,000 miles away and I needed to have my car shipped. Sherpa was the highest rated on the few articles I read and I decided to use them. The rep I talked to was awesome and I really liked the fact that I was able to talk to a human being any time I called. And they knew who I had worked with. Plus, they were kind and helpful in giving me updates or honest quotes, as well as in assuring me that the driver would be assigned or addressing whatever the concern I had at that time. The quote they gave me was also the exact amount I paid in the end. The whole transport took three days and was completed in whatever the quoted time was.

I liked Sherpa's price guarantee. I liked their reputation, too. I checked them out on the internet and Better Business Bureau, and the price was always nice. The price was comparable to some of the others. And they’re local too. They're in North Carolina, and I’m in North Carolina. I had them ship my Impala and from beginning to end, it took them three days to do it which was not very long at all. I was getting sort of worried toward the end because they hadn't acquired a driver, but they came through for me.

This was my first time having a car shipped and I really didn’t know what to expect. The customer service was excellent and I did receive my car on time. The only reason I didn’t rate it a 5 was because my car was delivered at midnight. It was hard to see the car and do the final inspection plus I had been sleeping before it arrived so I wasn’t very alert. E erroneous involved with this transaction was great including the drivers. I would definitely recommend Sherpa to others.

I looked at four transport companies and chose Sherpa. I saw an article that referenced them. It was a local Consumer Affairs write-up at the Denver News. Everything was very positive with their rep and the quote I was given was competitive and upfront. It lived up to its promise so I didn’t get caught up in a bait and switch. Sherpa transported my Subaru Outback 2,000 miles. Their time frame exceeded my expectations. From beginning to end, the transport didn’t take that long. It was only about seven days. The communication was all good too.

Their customer support department is excellent. They addressed my concerns in a very professional manner. My car reached the final destination without any issues or concerns. There was no delay or any unexpected changes to the schedule. I do not have any complaints with Sherpa Auto Transport.

I shipped a Volkswagen across the country, about 3,000 miles. I coordinated all of this for my daughter and the thing that mattered the most to me was knowing when the car was gonna get picked up and when it was gonna get dropped off. But that was the thing that Sherpa couldn't tell me. That was the hardest part. My daughter had to move out of her house, get her car picked up and leave for NCAA Championships all in the same day. She had no flexibility and Sherpa couldn't give me any promise. There was a three-day timeframe but that was not what I wanted. I wanted a one-hour timeframe. I was frantic trying to figure out if they were gonna pick up her car the time when she was still in California. Everything had to be left open-ended and that was making me crazy.

I had to ship my two-door sedan from a great distance. It was roughly 2,600 miles and most of the consistent reviews of having the price locked were Sherpa's. You weren't gonna get surprised by additional pricing that wasn't already initially quoted. The customer service representative I dealt with was positive. The interaction was good, quick and efficient. The quote was competitive as well. There might have been less expensive ones but the car got here sooner than I anticipated so it's worth it to me. The final cost was also exactly what was initially quoted. The car didn't get quite delivered to my house because of my neighborhood so I had a different location. Nonetheless, the delivery experience was generally positive.

You answered my call right away, provided a quote that I accepted, gave me the name of the driver and asked me to give you a 3-day window to pick up my car. You billed my credit card $300 at pick up time. I paid $900 cash to the driver at delivery. Everything was done professionally. I was truly pleased with your service.

I had two vehicles shipped at two separate times – the Ford and the Chevrolet Trailblazer. Both were shipped over 2,000 miles, from Tennessee to California. I have Hagerty Insurance on the older vehicle and I talked to them but whoever they recommended was extremely expensive. Then I found Sherpa online and read the reviews, which seemed to be all positive, so I went with that. I set it up to have both vehicles transported at the same time. But then I changed my mind. I only wanted the Chevrolet transported. I wanted to see how that went before I had the older vehicle transported. And Sherpa was extremely nice about that. They postponed it and every time I called, they knew that immediately. I guess my info came up on their screen. I didn’t have to explain to them what I wanted or needed. They were really good. Also, even though I postponed the one car for a couple of months, the quote never changed.

Used Sherpa to transport two cars from California to Texas. All seemed to go well the entire time, until we drove away with our cars in Texas. As soon as we drove away, the entire bottom of one of the cars fell off. The best part? We had signed off saying that there was no visible damage to the car, which means Sherpa is not liable. As soon as we realized there was major damage, the driver of the truck (who had been extremely responsive the whole time) ignored all of our attempts to contact him.

I called three transport providers and Sherpa was the only one that could provide me with a driver to New Hampshire. I had a very, very good experience with them. Everything was perfect with the quote and final cost. The carrier people were excellent in accommodating a few of my requests that were a little out of the usual. I had to hold them off for a couple of days in order to bring it to my home here in New Hampshire.

My boss purchased a 2017 Mercedes GLS and was getting it to her sisters. We looked at about 10 companies to compare reputation and decided on Sherpa. Their price was also more cost-efficient and the final cost was even lower. The original quote was almost $2300 but after getting more accurate information, the customer service manager gave me less than $1700. The information they provided was accurate and the arrangement for the transportation was all good. The driver kept me updated every now and then. He had the vehicle delivered in three to four days which was within expectations.

Sherpa made the shipping of my car cross country painless, and everything went as promised. The phone personnel were courteous and knowledgeable. The driver of the delivery truck was very professional. I particularly think the free car wash is a nice touch.

Everything went well with Sherpa. I moved across the country and the transport for my 1982 Toyota Tercel was pretty quick. It took about a week and was a little faster than I was expecting. I looked at around 3 transport companies and Sherpa had better customer service reviews. And just from talking to them, I got a better vibe. I almost went with another company, but I've had bad experiences with auto transport in the past and it was pretty clear that this other company was shady, so I went with Sherpa.

When we moved from one state to another, I looked for other companies and Sherpa seemed to be offering a better price and better service. My overall experience with them turned out to be good. One thing which I was not at all happy with was about 2 weeks before I was supposed to get my cars moved, every time I would call, there was indefinite waiting time on the telephone. They would put me on hold and no live person answered the phone. It was a voice mail which will keep on repeating it. I had to hold for sometimes 30 minutes or 40 minutes. It was very, very frustrating and I was really upset with that. And it was not just one time. Every time I would call to find out the status of my car pickup, nobody would answer. I could never get to speak to anybody and that was the bad point. There were no customer service people. There’s a mechanical voicemail and that’s about it. With big effort, I had to find out somebody, a live person, who would give me some idea.

I was moving from Texas to Illinois and I looked at five different transport companies but I decided to go with Sherpa because of the reviews. Also, the quote was reasonable. It was $700 to ship the car and they were right in the middle. If I could find something that was $120 cheaper, I could also find something that was 300 more expensive. There is a new marketplace where you connect with people who ship things directly, so you cut out the middleman. That one could only do it $550, which means the middleman cost is about $150. So, that was not bad.

I booked Sherpa Auto Transport given the numerous positive reviews and their reasonable price to ship my Kia Cadenza. However, the amount of dissatisfaction I have experienced forced me to write a review on Consumer Affairs (I usually don't review much). My order was placed on May 7, 2019, for shipping the above-said vehicle from Birmingham to Oklahoma City. The issue wanted them to schedule the move before I physically move out of Birmingham (6/27/19) and deliver the vehicle once I reach (6/28/19).

I needed to send a car from California to my daughter in New York. I looked at about 3 companies and went with Sherpa because the reviews were good. I liked the price-lock guarantee and that’s the main reason I went with them. The driver was supposed to pick up the car at my apartment in San Francisco. He said he couldn’t come to San Francisco because of the size of his truck so I had to go meet him at a truck stop outside San Francisco. I got there about 15 minutes before he got there. There was somebody else waiting for him, and they needed to have their car moved, too. So, he attended to them, and after that he attended to me. He was a nice guy.

I did a PCS to a new base and I needed my 2013 Honda Civic Si shipped. I looked online and I saw the reviews for Sherpa. They seemed mostly positive and it was a decent price. The quote was good. I was shopping around and there were others that were lower but they weren’t as reputable. Plus, everything was great with the customer service. I had the vehicle shipped from California to New York and it came in the time that they said, which was seven days.

I’ve used Sherpa before when I moved a couple of years ago, and I had a good experience. I moved again and I just got my car through Sherpa to my new address. Setting up the service with Sherpa was very easy. It took about 20 minutes and it was very quick. Their rep was very nice and with very good communication as well. The driver that dropped the car off was very nice and I liked him a lot. Every time I called, he answered and had good communication. I had a good experience. He was very accommodating. I had to go out of town so he waited an extra day to bring my car to me. I really enjoyed Sherpa's service. I wouldn’t go with any other company.

I ordered services through Sherpa, and they shipped my car. We were moving from California to Texas. I did a web search and they came up, and I called them. The rep I spoke with was friendly. And what I paid at the end was the same. I knew exactly what I was paying. Also, my car was the same condition, and the driver was friendly.

We shipped our nearly new car from Albuquerque to Spearfish, SD. I was a bit concerned, but it came thru in flying colors with no damage and on time. The service was great and the price very reasonable.

The process at Sherpa was absolutely smooth. The people I spoke to were very kind and understanding. They explained everything very thoroughly. Also, their quote was very affordable. The car came in the same condition it was picked up in, and it came fairly quickly.

I was moving, did a Google search and found some couple of companies. There was one that was recommended to me by my moving company, but they were about twice as expensive. So, I went along with Sherpa because of the cost. The reps were very open and very helpful. Everything was good. The car showed up a couple of days earlier than they originally anticipated and there was no damage. The gentleman got the car off the truck and we did a quick inspection. We signed the paperwork and paid him, and he was on his way. He seemed professional. He seemed like he knew what he was doing. Everything showed up the way I expected it to. The vehicle was in the same condition as it was when it left. The quote was also spot-on. They told me that I needed to pay X amount of dollars for Sherpa, and then the final value would be paid to the driver upon delivery. The process went smoothly.

My son's car at the college died and we needed to get it fixed. We bought it back from him so he could get a new car, and we had it shipped through Sherpa Auto Transport from Virginia to Louisiana. They gave a good quote and it was accurate to the final cost. It was a good deal. I was having the car delivered to my mechanic and the driver kept in touch with him. The transport took two days and they were there right when they said they would be, and they were in and out really quick.

I was moving and I had to transport my vehicle for about 1,600 miles. I looked at auto shipping companies and Sherpa had really good reviews. Their reps were really good. Any time I had a question, they responded back within 24 hours. The quote they gave me was fair and it ended up close to the final cost. The transport did not take more than three days and they delivered it right to the place I that needed it three days ahead of time. It was really good.

First time to ship an automobile in my life. Looking for excellent rating from BBB. Took a while to research because I want a reliable, honest company. Found Sherpa with A+ rating. Talked to a guy name Shane. Made me feel very relax because He is too friendly, courteous, well experience and very confident which made me feel comfortable during transaction.

Great experience! From the initial contact to the end... it was professional but friendly. Emil from ** was a great guy... Pick up in our neighborhood was easy and the drop off worked great at a neighborhood lot. No problems with the car at all! You guys rock! Thank you!!

The customer service was amazing! This was the first time I was transporting my car, and they answered all my questions! Very good customer service and very accommodating to my needs! Will definitely recommend to a friend.

I had Crimson as my rep and she was very patient and helpful. I was hooked up with **. It was delivered very fast IA to CA within two days! The driver was very nice but was late for both pickup and delivery, but I wasn't too upset because it was raining on the pick up day and I live in the very rural countryside and SoCal traffic can mess things up. Why I say it exceeded the expectations-- auto transport could be notorious tbh, so considering that, I would say my experience with my car shipping was pretty decent.

Very polite, helpful staff. I talked with numerous companies before them that did not inspire confidence (I’m really picky about my car). Their quote was very reasonable, and lower than the competition. One downside was they were not able to find a truck until a day or two before I needed my car shipped, which had me a little nervous. But I also required an enclosed transport with a lift gate rather than ramps, so I’m sure that vastly narrowed their options. The driver they selected was extremely friendly and professional, he contacted me throughout his drive to provide me with updates. I’m in the military and have moved a lot, including shipping this car overseas and back (the military shipped my other car). So, I’ve dealt with my fair share of brokers and shipping companies. I plan on using this one again, and would recommend them.

I was buying a new car and I did some research. Sherpa had good reviews. They transported the car 1,200 miles and the delivery was within the time period they said. So, that worked out well. The quote, which was very competitive, was the exact final cost of the service. Everything was great with the experience.

I shipped my daughter's 2016 Buick Encore back cross-country through Sherpa. The quote I got was good and since Tesla was gobbling up a lot of the transportation to get some cars across the country, I threw another 2 or 300 bucks to move up closer to the front of the line. Their rep Kelsey provided excellent customer service and everybody kept in contact with me. The Buick got from point A to point B with no damage. I'd use Sherpa's service again.

I purchased a car and I needed to have it transported from Philadelphia to me in North Alabama. I got two other quotes, and Sherpa was the most reasonable for me and the final price was exactly what they quoted me. My problem was where I was having it delivered and where I was having it picked up. It was in a very rural area in Pennsylvania and that was hard for them to get to. And it was heading in the wrong direction. Sherpa kept assuring me that they would find a transporter for my car.

I used Sherpa to transport a vehicle I bought and the only problem I encountered was I sent an email out trying to figure out if there was a $50 rebate for North Carolina residents. And it took a while to figure out what to do to get that $50 rebate since no information was provided at the time that I scheduled. It was just said that there was a $50 rebate. But other than that the delivery went fine. The contractor helped take off the vehicle out of his trailer and put it where I needed it. It was fine.

I loved Sherpa and I liked the price. It was my first time using them and I'm going to use them again once my lease is over. There was a lady who I dealt with and she was so professional. The guys were like a salesman telling me what to use. They cannot be doing that. They should let the customer decide which company to use. There was a guy who was very rude and I reported him.

My experience with Sherpa went fine. They transported a 2015 Subaru from New York to California which took about a week. They found the transport truck and then everything was taken care of from there. The vehicle showed up in one piece. There was no damage or anything. The driver was good. The only thing is the dispatcher told me he was gonna be there one day, and then when I actually gave it to the guy, he said, “Well, I’m gonna be there in a couple days earlier than that.” But it worked out in the end.

I was moving and I didn’t wanna drive my vehicle as far as I had to, from Pennsylvania to Florida. Sherpa had good reviews and I went with them. They had my vehicle shipped but it arrived two days late and I had nothing here to ride. The driver was telling me that he couldn’t deliver it because he was running out of his DOT time. I also received an email that said when my vehicle was delivered, a carwash was on them. My truck arrived around the 21st of May and I've sent the receipt to the offices but I’ve yet to see a credit on my credit card like I was told I would. When my truck arrived, there was also a ding from a rock or something that flipped up at it and scratched it. But the owner took $50 off my bill for that.