Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
Visit www.sherpaautotransport.com- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Shipping options available in 50 states
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed May 31, 2022
The transport company I had cancelled on me. I found Sherpa online and I talked to the gentleman from there. He gave me a quote that was very transparent. He gave me the guarantees too. I was doing this service for my elderly mother so I really needed everything to go correct. They picked up the car on the day they said they were gonna pick it up. The gentleman was super and great at corresponding when he was coming. We went from California to Texas. He got us the car there in four days. He was very communicative. I heard horror stories about other transport companies but ours was a great one. In the end, the pricing was exact and it did not change. And the car was perfect when it arrived.
Reviewed May 31, 2022
Sherpa called me back immediately after I sent them one of the internet quote types of things to get an estimate, and they walked me through the process and spent a long time on the phone making sure that I was completely briefed on the process. Then there were routine emails because I needed to change the location of the pick-up and the drop-off and refine them. So, everything was good. They treated the car with great respect. Everyone was professional.
Reviewed May 30, 2022
This is the first time I ever shipped a car. Really had great trepidation. But everything went absolutely smoothly. Price was as quoted. Pickup as extremely well communicated and coordinated on the exact date range requested. Delivery was flawless. Car arrived unscathed. Sherpa did an excellent job in selecting carrier to get car from New Jersey to Texas.
Reviewed May 30, 2022
Every person I spoke with on the Sherpa team and the driver was friendly, professional, knowledgeable -- and patient/ accommodating with changes before our final booking. The driver Vlad was excellent too. Honestly, this was the best service in terms of friendly and reliable communication and service. I'm a fan of Sherpa and would whole heartedly recommend. They had competitive prices as well- not the cheapest or the most expensive. I never post reviews btw. The service was that good. Super friendly people. Positive experience. Thank you!! Our car was safely and delivered on time!
Reviewed May 30, 2022
My car arrived much earlier than anticipated, and in good condition! The driver and dispatcher communicated with me as needed. They called at least 24 hours beforehand to let me know about my car pick up, and the delivery one went very smoothly. Great customer service too!
Reviewed May 30, 2022
Wonderful experience. Sherpa helped get our vehicle from Grand Prarie, TX to Buffalo, MN. Very impressed by the attentiveness thru the whole process from quote to delivery. Kept up with email updates at each transit checkpoint and was really patient with all the questions I asked during the process. Worked with Bowers Trucking in Houston to facilitate the pickup and delivery. Their suppliers must be top tier. Will recommend and use again!
Reviewed May 30, 2022
The car arrived within the window they said it would arrive. But the pickup time was misjudged. They were overly optimistic. You can't start on the West Coast of Florida at 7:00 in the morning, go all the way down and across to Miami and then come up and pick my car up at 5 o'clock. That doesn't happen. But that's what I was told. That was the only sour part of the deal but it was important because I had travel plans and I had to delay them by a day. It was the following morning at 8 o'clock that Sherpa picked up the car and I had to talk to the driver 10 times to find out where he was. The driver was very courteous and very professional but with regulations and laws, he can only drive for so many hours.
Reviewed May 30, 2022
Sherpa had reviews that were slightly better. I also liked dealing with the person that I was dealing with. We shipped a personal pickup truck. The quote was high but I knew it was going to be expensive. Sherpa has a price-lock promise where if somebody didn't bid for it, they would match it up to $300. That was good. I wasn't ready for the delivery when the driver got here. They went ahead and kept the car overnight for free. They had other stuff to do anyways in town and they were not able to drive up into the residential hills where I live. I also did not want them driving it because it was my deceased husband's truck. I ended up meeting them at the bottom of the hill at a grocery store and driving it back myself. They were very understanding and there was no attitude. They were fine with everything I needed.
Reviewed May 29, 2022
The rep on the phone was great and answered all my questions kindly and accurately. I was pleasantly surprised when the car was picked up in a small town in Vermont a mere 3 days later. It was delivered to Seattle 6 days later. So smooth and easy.
Reviewed May 29, 2022
This is my second time using SHERPA AUTO TRANSPORT to ship my car from coast to coast & I love customer service! I really appreciated their quick response time, communication, transparency & follow-up. My courier was EDISH LLC & SHERPA made sure that the driver kept me posted throughout the entire process. This company is reliable and if I need to ship my vehicle again I will surely book them! 10/10 recommend.
Reviewed May 29, 2022
I’m from Chicago, so I had a relative take the vehicle over to Rolla, Missouri to my sister's house. It was picked up from there and brought to San Antonio, Texas. It took five days from the time it was picked up. When I picked up the vehicle, the driver was very nice. He dropped it off at a location. His big truck couldn’t come into my neighborhood, so I had to meet him. Since I’m now in San Antonio, I didn’t know anyone. So I had to find a neighbor to take me but it wasn’t far from where I live. She was nice enough to drop me off. I met the driver and he gave me my car, and he was very nice.
The cost was a little pricey but I was desperate to get my vehicle here. I have a very small car. I didn't feel comfortable driving it all the way from Chicago or even Missouri. It was a little more than I thought I would pay. I got a quote from Chicago to San Antonio and it was in the thousands. So, I assumed that by moving it a few hours over and getting it to Rolla, Missouri, it would be cheaper but it came up to be the exact same thing. I had my relative and I paid for gas to get it over there for the exact same price. So, at this point, it's like I just took the car. Still, if I were to have another vehicle shipped here, I will use Sherpa again.
Reviewed May 29, 2022
Sherpa had the best consumer rating. I also had got a referral from somebody who used them as well so I ended up choosing them. We were shipping the car because my son was moving to Detroit. We needed somehow to get the car there at around the same time. The rep I had was very upfront with all the costs. The only thing was if you didn't sign up right then and there, the price fluctuated. That was the only irritating piece. We couldn't lock down a date because my son was trying to get into his apartment at the same time. By the time we locked a date, the price had gone up. The fluctuation was pretty substantial and was about 300 bucks. It was the time of year because we were in Arizona and there are a lot of snowbirds leaving to go back.
The carrier let me know 24 hours in advance that they were gonna be ready and that they were coming by to get the car. The carrier then reached out when he seemed about six hours from our house and three hours from the house. He scheduled a meeting point because where I live, he couldn't get the semi-truck to the street. He was fine and we gave him the car. From there, it was four days from Arizona to Detroit. He coordinated with my son a drop-off point. They video-shared what it looked like and exchanged the funds. It was awesome.
Thank you for the review, Christine! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we secure a driver to pick-up your vehicle backed by our Price Lock Promise. Our pricing does not change once you lock in your shipment with us. While it may seem higher than some other quotes you receive, the reason is because we price you accurately to provide the best experience possible! We are glad you had a good experience and hope to ship for you again in the future!
Reviewed May 28, 2022
Sherpa gave me a window of when they would arrange for the car to be picked up and it took till the end of that window to identify a driver. But I was informed every day that they were still working on it. The driver contacted us when he picked up the vehicle and contacted us the day before delivery as well as 30 minutes before delivery. Both pickup and delivery went smoothly. Sherpa’s initial price was high but I got a lower price from somebody else and they reduced theirs by several hundred dollars. So, it was a good price point.
Reviewed May 28, 2022
I called around to a few different places and Sherpa was the most reasonably priced. It was a quick and easy experience to process and to get everything done. It wasn't a confusing situation because I know a lot of times there are a lot of details that go into it. With Sherpa, it was straightforward. I made the setup and I made the payment.
My car got picked up in Virginia and I picked it up in Seattle, Washington. There was a little bit of confusion because I had a window and not an actual delivery time. What I thought was going to be the delivery time by what was estimated ended up not being the delivery time. There was a little bit of back and forth. I was trying to get the actual location because I ended up in traffic. The driver was willing to work with me and I met him at the location where he was supposed to pick up his next vehicle so he wouldn't get behind schedule. That worked out great. In the end, I got my car sooner than I thought I was going to get. I was able to pay the rest of the fees upon retrieval of my vehicle. Everything went smoothly.
Reviewed May 27, 2022
My experience was great! This was my first time using this company because I never done anything like this before. Everything went smooth, from the rep I spoke with to the driver who was nice and transparent. Was an easy transaction all around and definitely made me feel at ease about my interactions with them. I would recommend this company to anyone and do the experience again if I had to.
Reviewed May 27, 2022
I used Sherpa Auto Transport to ship my vehicle from North Texas to Los Angeles. Sherpa was professional and clearly communicated to me throughout the process. They contacted me via phone, email and text. The price was reasonable and service great.
Reviewed May 27, 2022
James was the guy I worked with over the phone. He was so patient while I was sorting out the details of my move from Mexico. That included getting my car to San Diego and having a friend manage the pick up while I was on a flight to Charlotte. My car arrived in under a week so I could begin the settling in process more quickly.
Reviewed May 27, 2022
I have used twice and both times the drivers were very courteous and the vehicle was delivered unharmed. Both times they were in a enclosed trailer. The only problem was both drivers had problems with tires which made the delivery times hard to keep but were both in time.
Reviewed May 27, 2022
They were wonderful on the phone and they made the arrangements. They were very precise and followed up with emails and conversations. They picked up the car exactly when they were supposed to and the gentleman who delivered it was wonderful and kept me informed. He delivered it earlier than I even thought it would be and he was delightful. I was totally satisfied with what they did.
Reviewed May 27, 2022
We had a vehicle hauled out of California into Chicago for my son who is up there. The price was competitive and we're pleased with the experience. It was good.
Reviewed May 26, 2022
The final price I paid was exactly what Sherpa told me it was going to be. They picked up the car on a Saturday. They told me it wasn't gonna be here until the following Saturday, and it was delivered on a Thursday. It went from Texas to Washington State. My experience was very good, very easy, and painless. I did turn in my receipt to get reimbursed for my carwash and I still haven't heard or seen anything about that. But other than that, everything went wonderfully.
Reviewed May 26, 2022
My experience overall was good. Although I found it odd that the last person on the leg of that delivery journey didn't have my phone number. It was not passed on to him by the previous carrier and he had called the original seller to get my phone number. Other than that, everything was just fine.
Thank you for the review, Paul! We do our best to provide accurate information for all transports. To do this we coordinate with many people, including the carrier and his dispatch team. Due to the complexity of logistics, sometimes contact information gets mixed up. We’re sorry that the carrier did not have the proper contact information, but we are happy to hear your transport went well overall. Glad we were able to discuss your situation better.
Reviewed May 25, 2022
Sherpa was very good. The problem I had was that every carrier in the world was calling and emailing me even for months after Sherpa was already done. They have to have a system that says, “This customer is done. Don’t keep haunting him.” Other than that, the rep and the driver, were good and the quote was totally accurate. Our vehicle was brand-new when we sent it and it was in perfect shape when it got here.
Reviewed May 25, 2022
We decided to use Sherpa even though they cost a bit more because of their price guarantee. We had a great experience. We had to pause our shipment and switch the delivery city and the cost didn’t change. The company they connected us with was great as well!
Thank you for the review, Kirsten! Although competitors may quote you for less, what matters is the final cost you pay for your transport. At Sherpa, we pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.
Reviewed May 25, 2022
The folks at Sherpa and Falcon out of NJ did an excellent job of pick up and delivery. Both the pick up and delivery were right on time and the folks friendly and I incurred No damage. I would definitely use both again.
Reviewed May 25, 2022
The team at Sherpa was very helpful in explaining and walking through the process of shipping an automobile across the country, it being my first time in this process. Everything went smoothly. The car was delivered safely and the transition was easy.
Michael, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We hope we have the pleasure of serving you again in the future!
Reviewed May 25, 2022
We had to send our third car across the country due to our family moving and the transport people did great overall. They worked with my schedule and went over all the paperwork easily. They got it to my in-laws' house fast!
Reviewed May 25, 2022
It was a little cloudy at first but the closer it came to picking up are cars, it was like clockwork. The pick up was hassle, the truck driver was nice and very careful with our cars. They got our cars to us just when they said they would. Thank You So Much.
Reviewed May 25, 2022
I wasn’t expecting car shipping to be this easy. Very well handled from the beginning until the end. No headache, no lies, but everything was smooth. I would recommend it. They even surprised me with a $20 car wash voucher on the top of quality work.
Ayetullah, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We're glad you got your free car wash through our Clean Car Guarantee!
Reviewed May 25, 2022
I liked that Sherpa offers reimbursement of up to $20 if you get a carwash when you receive your vehicle. Also, the quote they gave was less than what I thought it would have been and the price lock promise was great because I know that gas prices were going up. I had good communication with the driver all throughout the transport and he located a good drop off point that was very close in proximity. About as close as possible to where I was and he notified me a day before he arrived.
Reviewed May 24, 2022
One price quote was given initially via phone and did not change upon delivery. Handled in a timely manner and kept me and the auto recipient informed as to the progress of the transport. Transport van appeared safe and I observed the security used in loading my auto. Would definitely recommend and will use in the future.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 24, 2022
Sherpa did a very good job connecting us with a professional transport company, that delivered both of our vehicles as promised! Apparently there is very little regulation in this industry from the Department of Transportation. We were happy we chose Sherpa, with their price guarantee.
Reviewed May 24, 2022
I had to get my car shipped from California to Florida. Sherpa made it so easy for a first timer like me. The price was decent. The coordination was efficient and my car was received in the same state before it left California. Thank you. I would highly recommend it to anyone.
Thanks for the great review, Allenjane! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 24, 2022
Best experience I’ve had shipping a vehicle. Delivered what they promised. The price they quoted was fair when compared to other shippers and $300 buffer they stated they would pay if their quote came in high is what sealed the deal for me. My vehicle arrived undamaged and in great condition. I think they washed it too. As a matter of fact my vehicle arrive a day earlier than projected. Great staff at Sherpa. Great delivery driver as well.
Reviewed May 24, 2022
My car was delivered safely and quickly half way across the country. I'm glad I chose this company and would definitely do so again if I ever needed to. The price was very affordable and the service was awesome throughout this experience!
Amya, thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 24, 2022
The Sherpa that I worked with was easy to deal with and answered all of my questions. When my dispatch date was earlier than I anticipated. The communication was quick to assure me that the car would be delivered when I wanted it.
Reviewed May 24, 2022
I truly would recommend this company to anybody. My delivery guy was so amazing and very communicating on my pickup and delivery. Great customer service skills. We need people like my delivery every day. Thanks you guys are awesome. It feels good to work with a company that is safe to trust and that Loves to service their customers with joy and respect.
Robin, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend Sherpa to your loved ones! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed May 24, 2022
Sherpa made my move so easy and stress free! Everything went according to plan and I will definitely recommend them to friends and family! Everyone was also extremely nice and professional! I cannot say enough good things! And the prices were also great!
Loren, we love hearing that we lived up to our expectations of excellence. We know that relocating is stressful. We strive to make shipping your vehicle the easiest part of your move. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed May 24, 2022
Driver was on time and was very friendly and let me know his itinerary the whole trip. Driver called me before pick up and let me know what time he was going to arrive. He also text me when he got to the drop off location.
Thank you for the review, Bernard! Sherpa is committed to making the car shipping process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed May 24, 2022
I had a very positive experience with Sherpa. Everything happened as expected. There were no surprises. The driver kept us informed. In our case, he beat us to our home and called when he arrived for his payment by Zelle. Great service.
Reviewed May 24, 2022
It's our second time using Sherpa to ship my daughter's car to and back from college in New York. They did a great job, kept us well apprised both before and during the shipment, and their pricing was very competitive. I would definitely use them again (and likely will in the Fall!).
Thanks for the great review, Richard! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed May 24, 2022
I had a challenging shipping request and the friendly, dedicated staff worked until the last possible moment to find me a carrier. They honored the price lock guarantee, and the actual driver was professional and in constant contact. I would absolutely use them again.
Kelly, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed May 24, 2022
The rep from Sherpa was very helpful and responsive. Whenever I had questions, he would answer them right away. My car was the same as before I had it shipped out. So, I was fine with it. Sherpa was very quick and efficient.
Reviewed May 24, 2022
My experience with Sherpa was really good, and I was really satisfied with the service. They were very responsive and I got all my doubts clarified during the call. They have given me one week's time, but my car was delivered very quickly, which was really great for me and I appreciate that.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. Thanks for shipping with Sherpa, Netai!
Reviewed May 23, 2022
People are shocked that I paid so much to ship my old car. The service was good but next time I will do more research. The car was picked up sooner than I expected and was delivered before I flew back from Florida. Luckily I had someone in NY to accept delivery.
Reviewed May 23, 2022
Sherpa was very responsive with helpful customer service representatives. Sherpa had the best prices and customer service of all the shipping companies I contacted. My car was picked up in the requested 2-day window, and I had appropriate advance notice regarding the car delivery. The car arrived in great condition.
Thanks for the great review, Jennifer! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed May 23, 2022
Setting up the transport was very easy. I've done this before and Sherpa did it the best. The move was between California and Michigan and it took three days. Sherpa is trustworthy.
Alexis, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport and we look forward to serving you in the future!
Reviewed May 23, 2022
Ray, the guy who picked up the car, was terrific. He gave me his number and stayed in touch. I wasn't at the delivery end of things because he left Florida before I did and my buddy met him up here, and everything went very smoothly. It was great working with Sherpa.
Reviewed May 22, 2022
I was quite impressed with the way Sherpa handled the shipment of my car from New Jersey to Texas. They stuck to their initially offered price and handled my car with great care. My car arrived on time and there were no damages. I'd highly recommend this to others.
Reviewed May 22, 2022
The rep was very helpful, honest and straightforward. He explained that Sherpa has a price lock, which even though their price may not be the lowest, they're gonna guarantee you that that would not go above that dollar amount that they gave me on day one. And I appreciated that. That was one of the reasons I decided to use Sherpa, because some of the other companies gave a low number upfront and then at the last minute, right the day before the car is supposed to ship, they would say that they couldn't find a driver that would do it for that fee and that it was gonna be this much. I used Sherpa twice and both drivers were great. The vehicle arrived exactly as they left and the car shipped out very fast.
Reviewed May 22, 2022
The rep was very clear with the communication. Their support was spot on and the service was awesome. The movers were did inspections for about an hour before they loaded my car into the trailer. They delivered it without a single scratch and it was before time.
Reviewed May 21, 2022
I did extensive research on Carrier Companies. While the quotes I received from other carriers were much lower priced, SHERPA stood out in all the reviews as being the best. This proved to be a somewhat lengthy process but I am extremely pleased with the results. SHERPA contracted with a very reliable company and the shipment/delivery was flawless. Thank you!
William, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. With every quote backed by our Price Lock Promise, you can rest assured that the amount you're quoted will be your final price. Thank you for choosing Sherpa Auto Transport!
Reviewed May 21, 2022
Most of the times we've had Sherpa, they've been very professional and courteous. They make sure the car doesn't have any damage before they load it and when we get it on the other end, so they've been very good about that. The driver was wonderful. We've been very happy with their services. They met all our expectations. They did what they said they would do.
Reviewed May 21, 2022
Working with Sherpa was very nice. It was the first time that I used a car service and I was very pleased. The lady that I talked to over the phone and the people who delivered the car were also super nice. They delivered the car faster than I thought and the car arrived in perfect time. My daughter got the car picked up from New York and I received the car myself in Florida, and I was so happy. I'm gonna do it again, as soon as my car is ready to go back to New York, which should be in September or August.
Reviewed May 20, 2022
I was given a five day window for pick-up. I rented storage because I was flying in from out of town to meet the driver. He was there on day one. No need for storage and he actually picked the vehicle up from my hotel before my return flight. The vehicle almost made it to my home before I did because my flight was delayed. The driver was professional yet friendly. I would recommend Sherpa to anyone.
Janice, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We look forward to serving you and anyone else you send our way!
Reviewed May 20, 2022
The process was simple, including a clear, guaranteed price quote, ease of scheduling, as well as communication with the driver. My vehicle arrived earlier than I expected, and it was in perfect condition. Also, each person I engaged with was very friendly and helpful.
It was our pleasure to guide you through the process, Travis! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. Thanks for shipping with Sherpa!
Reviewed May 20, 2022
I was very happy with the conversation with the rep. Everything that he promised happened. The quote I got wasn't the lowest but it was fair. The transport company wanted a little more so Sherpa met that and reduced what they would take so they honored the quote they gave. Some companies tend to give a low quote then they raise it up. I was very happy that Sherpa honored the quote. My vehicle was dirty when I found it but that's to be expected when you travel in an open vehicle. Sherpa offered a carwash reimbursement so I did that.
Reviewed May 20, 2022
We happened to see Sherpa on the internet and I called a couple of places and picked them. It was fine signing up with them. We took the car over and met the truck, and we went over the corners. They put the vehicle on the truck and we met them down here in Florida and did the same thing in reverse.
Reviewed May 19, 2022
It was easy, fast, convenient, and Scott was super helpful. They answered all my questions. All of my concerns were addressed. My car got delivered quickly and it was in great shape! I would recommend them to anyone who is trying to buy a car in this difficult economy.
Reviewed May 19, 2022
I’m a very happy repeat customer. Without fail, on time pick-up and delivery from coast to coast based on my specific needs. As a travel nurse, I would definitely recommend using Sherpa Auto Transport for vehicle shipping! Easy, on-time, great communication. Can’t beat it.
Thank you for being a repeat customer, Vikki! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. We look forward to serving you again!
Reviewed May 19, 2022
Sherpa Auto was very responsive and kept me updated along the way. I really appreciated their help in shipping my car. The price was locked in from that first call with the customer service sales representative and my vehicle was delivered on time! Highly recommend their services when needing to ship your car long distance - in my case, it was halfway across the country. There's a reason they are rated so highly online!
Truc, we love hearing that we lived up to our expectations of excellence. We strive to make the auto transport process as east as possible. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed May 19, 2022
My experience with the Sherpa Transport was great. Initially, I selected a different company but when the date came, I was not getting any driver from them. So then I reached out to Sherpa Auto Transport and they promised me that they would be giving me a driver pretty soon. My situation was that I was flying out in next couple of days and I needed someone to pick up my car before I fly out. Within a couple of hours, I got the confirmation that Sherpa had a driver for me. The next day, the driver reached on time and took my vehicle from my place. Then a day earlier than the promised date, I got a call from them that my vehicle was supposed to be ready and to be delivered. They kept me informed with the whereabouts of the vehicle. It was reassuring and very helpful from them.
Reviewed May 19, 2022
Sherpa was fantastic. It's costly but it was worth every penny. I felt very confident that my car would arrive quickly in one piece and in the same condition. The gentleman who transported my vehicle was very friendly and he answered all my questions. He made my experience really good. I got a free carwash out of it too.
Reviewed May 18, 2022
The experience was excellent. I appreciated being informed of the driver's arrival to pick up my vehicle and the flexibility to change the time. The driver was very professional and friendly. Jesse was someone I believed I could trust. My vehicle was delivered within the time specified and in the same condition as it was received. Thank you so much!
Valorie, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed May 18, 2022
I was very pleased with Sherpa Auto Transport services for my son's car from Houston to Denver. The customer service rep was professional and answered all of my questions. The price was competitive to other carriers. The car was picked up within the window provided and delivered the next day. My son took pictures of the car prior to pick up and the driver took lots of pictures also. The driver called when he was within 2 hours of delivery and again when he was 15 minutes out. We picked up the car at a facility 2 miles away from our home. No damage to the car. I would use Sherpa again.
Reviewed May 18, 2022
First time shipping a car and I am so glad we chose Sherpa! Everything from the initial phone call to the delivery was perfect! Super impressed with the communication (so hard to find anymore); I was kept informed through the entire process. The transport driver was very courteous and respectful as well! My son's car was in great hands! The upfront pricing is what attracted me first. Hands down Sherpa is a clear winner!!
Stacey, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed May 18, 2022
My experience was amazing. I expected the move to take more than 10 days because of shipment and gas prices. But as soon as someone picked up my car, I got it within a couple of days I was really happy about it. The driver was really professional. He couldn't turn into our driveway 'cause his carrier was big so he called me to come up to the street where he was parked at. The vehicle was in perfect condition aside from the salt on the car but they gave me a $20 voucher for a carwash. Also, I got a fair price from them. I tried other companies as well but their price was nothing compared to what I got. I will definitely be using Sherpa again.
Reviewed May 17, 2022
My car was picked up on time and shipped and dropped off in 2 days from Arizona to Indianapolis. Great Job.. The Driver was professional and pleasant. I will be using this company when I have to ship my back to Arizona. The price was a reasonable price also.
Thanks for choosing Sherpa Auto Transport, Danette! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We look forward to assisting you again!
Reviewed May 17, 2022
The team at Sherpa are top notch. Always answer phone and questions. They helped make navigating an unregulated industry quite easy. Worth every nickel for excellent service and follow up. A clear roadmap to the process- met all the timing dates. A++ provider.
Reviewed May 17, 2022
We have a classic car and needed it moved about 200 miles. The phone contact was polite and professional. The car arrived home. The driver of the trailer was friendly. No glitches, great email updates. I would use them again.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed May 17, 2022
Sherpa was more on the expensive side but their approach was really professional. They reply to me. They answer the phone. They're straightforward about the process. The reps were pretty, pretty knowledgeable. When I was worried about the trees that the transport was gonna get there, they didn't know the answer so they forwarded me to someone else on their team who was more familiar with the matter, and then we discussed it. It was an awesome experience.
The process that they explained to me is that they have a network of drivers that they put a request out to and whoever can do that within the time frame that I gave them would be the person who got the job. Sherpa told me who the driver was and then the driver that did get the job reached out to me first and told me that they're the driver. Then I verified to make sure that they were with Sherpa. The driver gave me the time frame of when the car was getting picked up and gave expectations of what the process was gonna be like. Once the car was being dropped off, they gave me a time frame it was getting dropped off and the expectation.
Reviewed May 16, 2022
Have used Sherpa several times and they have always been reliable, dependable and affordable. Most recently were able to deliver the car to my house. Drivers have been helpful and courteous. I would definitely recommend this company to family and friends.
Elliott, thanks for being a repeat customer and for sharing your experience! Nothing makes us happier than hearing that you would recommend Sherpa to friends and family. By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed May 16, 2022
The reps were always available, communication was fantastic and the shipper arrived on time, The vehicle (classic truck) was not damaged and the driver was friendly. Absolutely the best selling point of this service is the communication. I am very impressed and will use Sherpa again!
Dave, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 16, 2022
Great service door to door car shipping. I would recommend it to anyone that needs their car to be transported from state to state. On time, easy to coordinate everything. Very reliable. Great job and the estimate price stays the same. No surprise.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 16, 2022
I did an extensive research online making sure I had the best deal and not being scammed. I made sure their credibility was valid and accurate before moving forward with anything. Trust me, I read all the reviews online. The whole process from my initial inquiry on the phone to setting up the travel details moving forward to pick up and finally drop off were seamless. Customer service was quick to respond. The driver communicated estimated arrival times frequently. They were able to get my car delivered on time as promised. I definitely recommend booking with Sherpa.
Reviewed May 16, 2022
The process of scheduling and getting my questions answered was frustrating. I had to make multiple calls and could never get my service person and I would get different responses from different people. So that was the most discouraging part of the experience. I kept out dealing with a lot of various different people that I could never get ahold of a point person. That was the most frustrating part of the whole experience, working up to getting the pickup date scheduled. So Sherpa lacked in communication. But once we had a driver, everything went smoothly after that. The driver picked up our car on the evening of the 18th and he delivered it on the 21st. He was pretty fast.
The driver kept in contact with me and text me when he had a delivery date. He was great. But I didn't deal with the dispatch very frequently because she seemed to not be available. Even though the delivery part was good, it was the up-front part that took the longest time and really consumed a lot of my time just trying to coordinate. Also, there's supposed to be a $100 rebate for the transport but I didn't get it. They also didn't give me any paperwork when the driver dropped off the car.
Thank you for your feedback. We’re glad that our Operations Manager could connect with you to process your rebate and discuss your shipment in more detail. We strive to provide the best auto transport experience and we’re committed to getting better at what we do: making shipping vehicles and stress-free for customers. We appreciate that you took the time to share your shipment details and we hope we have the opportunity to serve you again.
Reviewed May 15, 2022
The truck traveled 3,198 miles. I was in Florida and the pickup was at a friend’s house up in Oregon and it went fine both ways. The driver did a very good job. The battery had apparently gone dead on the truck while he was transporting it and he brought his jumper out, started it and took it out. Everything was great. The cost and quality seemed very fine and proper. I've got my truck that's been in the family for 36 years. So, I’m happy. Sherpa communicated well.
Thank you for the review, Chris! Sherpa is committed to making the auto transport process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed May 15, 2022
Spoke with Josh and decided even though he was the first of many I could have called I would go with his company. First off he spoke English with no accent which to my ears was a blessing. 'Over time I spoke with him about concerns which arose from a husband who had a stroke and was nervous about things, Josh was very understanding, and once I spoke to another associate he was pleasant as well, I would give the name to all that would ask for a good broker for any one looking to ship their car. The transport driver was also very pleasant. Flaviu was great.
Reviewed May 15, 2022
I am very thankful to the Sherpa team for their excellent work. The way Car transportation was managed. It was done on time and on budget. Communication steps were very clear and auto transportation has been done as described during the conversation. It was a wonderful experience.
Reviewed May 15, 2022
Sherpa was the best I've ever used in transporting a vehicle. The communication with the driver was nothing but the best. I called on the phone and they called me back. They were spot on with their timing, reliable and careful, and the car was in perfect condition. They were right on time and the price was right. They were nice people when they got here, patient and gave us a chance to come get the vehicle. I have no complaints and I'd call them again if I had another need for it. It was a great experience and I’m a happy consumer. I love it.
Randal, it means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together and we look forward to working together again!
Reviewed May 14, 2022
Had my vehicle transported from FL to IN, & they were very professional. They kept in contact with me through the whole process. Once they picked up my vehicle, it was delivered to me within a few days. The driver was very friendly & nice. They were the only company that could secure a driver. I will use them every time I need a vehicle transported.
Reviewed May 14, 2022
I was responsible for getting my new car from Colorado to Batavia, NY, and I panicked! I spoke to 3 different companies and decided on Sherpa. They addressed my concerns, gave me THE best price, were fast delivering, and communicated through the entire process. Thank you, Sherpa!!
Reviewed May 14, 2022
The reps had excellent customer service. This is the first time I've ever shipped anything and they explained the process. I got a phone call from this gentleman that would be picking it up and he was excellent. He kept me posted on the transport because it was going all the way across country and it got delivered on time. The quote was consistent with others and the final price was what was quoted to me. It was a wonderful experience with Sherpa.
Pam, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 13, 2022
I appreciate your Honesty and prompt credit of $100! Both Brittany & Josh were great to work with and very Professional and helpful! I was really impressed with Rod or Ron ** and owner of Rod Express LLC from Burlington Wi. I made his pickup & delivery at easy in & out for him as I drove Semi for years! A Great experience Overall! I'll call in the Fall. Dean **
Reviewed May 13, 2022
We had a great experience with Sherpa (Darrin was really helpful) and with Express Diesel, the company that shipped our car from New York to Oregon. Everything went smoothly and the car arrived in perfect condition. The driver was very polite. We'll be back for the second car.
Thanks for choosing Sherpa Auto Transport, Karen! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We look forward to working together again!
Reviewed May 13, 2022
Great communication, consistent information, flexible to our needs. Sherpa had a competitive price and all staff were very professional to work with. Email communications were responded to very promptly and we were keep in the process loop the entire way. Thank you, Sherpa, for making the transporting of my mother’s car so simple!
Reviewed May 13, 2022
This is my 3rd time using Sherpa. Very professional, prompt and customer oriented. Would definitely use again, and would recommend them to anyone who is looking for a car transporter. They even offered us a a $20 credit to get our car washed.
Thanks for being a repeat customer, Ken! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We're glad you used our Clean Car Guarantee for a free car wash on us. We look forward to assisting you in the future!
Reviewed May 13, 2022
Received excellent service from Gorman Transport- especially the driver George. Was on time, efficient, courteous, car was protected from elements in covered carriage arrived in mint condition on time. Was very pleased with transport with this particular Company. Would use them again if needed.
Reviewed May 13, 2022
The fee charged was reasonable. Car delivered on time in good condition. The delivery driver was very thorough, he double checked to make sure everything is OK before he turned the car over to me. I would definitely use the services again.
Thank you for the review, Yimin! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. We appreciate that you took to the time to share your experience!
Reviewed May 13, 2022
Once the driver got in the area, the communication went very well. He was very nice, courteous and professional. My experience with Sherpa was very good. The price was a little bit higher that I had wanted to spend but I was supposed to call about getting a bit of a reduction in the cost from somebody and I haven't done so. The service was reliable and I would use them again. They were trustworthy and they provided a high level of service.
Reviewed May 12, 2022
I found it very easy to deal with Sherpa. I called and made arrangements and everything followed through as expected. My car was shipped from PA to CA. No issues at all. I would certainly use Sherpa in the future for shipping my car.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We appreciate that you took the time to share your Sherpa experience!
Reviewed May 12, 2022
I set the transport up with Sherpa and the driver came within a couple of days. The transport was from Warwick to the Langley Air Force Base in Virginia. He picked it up on a Friday and it was there Monday. He kept texting me what was going on and my son was texting him, because we had to make sure he can get on the base. He was excellent. He got the vehicle to my son a couple of days sooner than he said he was going to. It worked out quite well and it was quick. I would recommend Sherpa and I would use that transport guy again. He was good.
Thanks for the great review, John! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 12, 2022
I felt more comfortable with Sherpa with the way they were treating me. Their representatives were good and answered all my questions. I had a series of questions to ask. They didn't try to fluff me off. They gave me a direct answer. We were shipping a car to my son. The pickup was in Prosperity, South Carolina. The drop-off was in Loves Park, Illinois. My goal was to have the car there by Friday. They picked it up on a Wednesday and they assured me it would be there Friday, and sure enough, it was there on Friday.
Reviewed May 11, 2022
The pickup and transport of my vehicle was fantastic as Steve was tremendous. The only frustrating piece was that my car was supposed to be picked up Mon-Thurs as I was leaving town and it didn't get picked up until Friday, which I had communicated. Additionally, the prior week I tried calling multiple times and my call was never answered on clarity around when pickup of my car would be.
Reviewed May 11, 2022
Best experience ever! Sherpa took really good care of us from day one and we had the car sitting in our driveway just 12 days after placing our initial telephone call to Sherpa. I very highly recommend this company. They are a very trustworthy transportation company and I’d absolutely use them again if needed in the future.
Reviewed May 11, 2022
I am very pleased with the transport of my SUV from Fairfax VA to Mpls MN. The driver was very responsive. He called me when he was getting near my house for the pickup. He parked nearby so it was easy to load the vehicle on the street. He answered all of my questions, told me what route he was taking and when he would arrive in MN. He was very accurate in his estimate. He unloaded in front of the house. No damage to the vehicle. It arrived in good shape and on time. Good Job. I'd use this service again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 11, 2022
The driver was super nice and gave me a ride back home after I dropped the car off. He was very punctual and communicated well with the time and location to drop off and pick up the car. Sherpa was able to locate a driver within the window and always answered my questions promptly.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 11, 2022
Everything went smoothly with Sherpa and the best part is the car arrived without any scratches or damage to it. I’m very happy with that.
Reviewed May 11, 2022
Sherpa's representative was super good. The only misunderstanding was I told him I was not looking to have the car in two or three weeks. I want it ASAP, and it took longer because they said they were trying to find somebody in Oregon to bring the car back. I wish it was more clear. Other than that, the driver kept us updated. I called him so many times to say, “Where are you at?” He was not upset. He was very nice. He told us exactly when he was going to be around and helped us with the car and made sure to walk around and that there was no scratch. He was very professional. Overall, I was very happy with Sherpa. When we will need service again, it's them we will call.
Reviewed May 10, 2022
Easy to book and complete. Driver was very professional and delivered very quickly. Only complaint I could have is I would have preferred an option to pay remotely for the delivery rather than requiring my family who received the delivery to jump thru hoops to pay the driver.
Reviewed May 10, 2022
There is a reason Sherpa is top rated. After getting the run around from other shippers on pricing and driver availability, Sherpa was clear, consistent, and great at communicating. On top of that my vehicle was delivered quickly, ahead of schedule from East to West coast with a smile. Thanks Sherpa!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards.We're glad you chose to ship with Sherpa and we look forward to assisting you in the future!
Reviewed May 10, 2022
I had to transport a car from CA to VA. I did my research on the best transport companies, as I have heard all the horror stories of transporting a car. Sherpa was extremely helpful, updated me along the way. The driver also was very helpful in coordinating pick up and delivery. It was very easy and the car arrived early. I would definitely recommend Sherpa for any auto transport needs.
Reviewed May 10, 2022
We were very happy with Sherpa in transporting a car from Texas to our daughter in college in Boston. The car was picked up promptly and the driver was experienced and professional. We had no issues and were updated as to when the car would reach the destination.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 10, 2022
The coordinator was pretty nice about the setup of the transport. He texted me to let me know that they were looking for a driver and that as soon as one is located, he would contact me. He contacted me a couple of times. The only thing was I asked for a 24-hour notice to get to our truck and ready to go. The first time, they couldn’t do it. A driver passing through here had a cancellation, but I wasn’t able to get the car ready to be transported then. The second time, they called to give me 24-hour notice and that was what I needed. The driver was super nice. He called me a couple of hours out and then about an hour out before he arrived. Then, he told me what time he was gonna be there and he got there almost on the dot. Also, I got my car a day early, which was convenient for me. If you want your car picked up and delivered on time, Sherpa is the way to go.
Reviewed May 9, 2022
This was by far the best experience I have had with a shipping company. Everyone I spoke with was nice and knowledgeable. The driver was such a nice man and a pleasure to work with. My experience with this company was excellent.
Reviewed May 9, 2022
Sherpa Auto was amazing. Everything from the initial estimate to the delivery of my vehicles. It was easy, straightforward and without hiccups. Our driver Jose was great. I would definitely recommend Sherpa Auto to a friend. Thank you very much Sherpa Auto…
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 9, 2022
Although the stated method of payment was cash or certified check, it turned out cash was the only option. This was inconvenient but not a show-stopper. It would have been nice to get just a simple text from the driver as to location along the 7 day trip from California to South Carolina so we could better anticipate the arrival time. But with all that said, I was very satisfied with the transport company, AJA Transport Inc, that Sherpa identified as the transport company.. Their equipment seemed very reliable and the driver very professional. I called the AJA dispatch number a couple of times and they picked up the phone immediately. Sherpa, the broker, answered my questions thoroughly and quickly found the transport company (AJA) that would pickup and deliver my Ford Fusion. My car was picked up in a timely manner and delivered within the estimated delivery time.
Thank you for your feedback, Gary! We apologize for any inconvenience in regards to payment. We have presented your feedback to our operations team to look into the matter. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thank you again for your feedback and we look forward to helping with your future auto transport needs!
Reviewed May 9, 2022
Hired Sherpa to ship a car purchased from Boise Idaho to Philadelphia PA. They quoted a price of $1,400 with $200 deposit. They are a broker. I was worried after reading so many horror stories from other people. However, My experience was totally different, the price they quoted was what I paid and the car was delivered on time. I would use them again.
Reviewed May 9, 2022
On time! No hassles! Great service and communication. Car came quickly and as promised. And they even included a car wash after! Fair pricing and very efficient. Definitely recommend them! Very transparent to explain how the trucking works and pricing. Was very glad to know as I had booked a cheaper company - but then realized it would be full of issues once I booked them. I'm very happy I found them and switched! Hassle-free!!!
Reviewed May 9, 2022
Sherpa connected me with a phenomenal transportation company. I had an end to end smooth experience and I would definitely recommend Sherpa. Sherpa's reputation is well earned and I felt very comfortable with my vehicle moving across the country. Vehicle arrived safely and in excellent condition.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 9, 2022
I had to ship my vehicle from San Francisco to Chicago and the communication with the driver was good. He contacted me a day before the pickup and then, he dropped it off for me. It was smooth and the price was a reasonable range.
Reviewed May 8, 2022
Driver was scheduled quickly, the driver was very courteous on giving me updates once he arrived in Nebraska to pick up the car, contacted me for a delivery time once in Minneapolis, MN, and dropped the car off carefully to the parking spot on the street in front of my home.
Reviewed May 8, 2022
I Shipped a car from Texas to Michigan.. I reserved service Monday and was told they had 5 business days to find a driver and schedule pick up. MY Car was picked up Tuesday night, and was delivered Thursday.. NO complaints.
Reviewed May 8, 2022
The people Sherpa hired for us were outstanding and I would use them again. They took good care of our car. Also, I was able to contact people at Sherpa. I couldn't contact the people who were on the operation side but if I had any questions, the salespeople would contact some for me.
Thank you for the review, Ed! It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed May 7, 2022
Very good and responsive service. Meet what they promised me and the car was delivered on time. Good experience and meet the budget they promised. Very very good and was a good pick up and delivery experience. I was very happy with the experience.
Reviewed May 7, 2022
Moving my car from NJ to FL could not have been easier. Customer service was responsive and helpful. They worked with me to accommodate the pick up contact who lives 2 hours away from the pick up point. They kept me posted along the way. Best of all, the car arrived in just one day! I highly recommend Sherpa!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 7, 2022
My Sherpa experience was perfect. The first carrier hired to do the job had to cancel due to mechanical problems with his truck. Sherpa succeeded in securing a second carrier within the time frame promised. My vehicle was delivered in perfect condition.
Reviewed May 7, 2022
Everything went as described. The Subaru was delivered to MSP in just two days and the transporter was super nice and very professional. It’s an interesting process, but the Sherpa folks talked me through it and kept in touch daily.
Thank you for your review, Anna! We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.
Reviewed May 7, 2022
Sherpa was very good. The driver didn't speak good English but it was fine. He unloaded the car quick and it was out of there within 10 or 15 minutes.
Reviewed May 6, 2022
Signing up through Sherpa was hassle-free and the pickup and delivery went well. The courier was personable and kept in contact with me throughout the process. He updated me throughout their trip. I'd recommend Sherpa.
David, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 5, 2022
The person I spoke to was very helpful. I was constantly kept notified of where the vehicle was. Everything went smoothly.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 5, 2022
Delivery was quicker than anticipated once truck was picked up. The driver was respectful and knew his carrier well. Communication and follow up were excellent. Smooth process from start to finish. Would absolutely recommend Sherpa to anyone needing Auto Transport.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 5, 2022
The drivers picked up the car in California on time and also delivered it to Virginia within the scheduled timeframe. The price was locked so it didn't change. That was good. There was also a free carwash, but I had a membership so I didn't need to use that.
Reviewed May 4, 2022
If you are worried about the legitimacy of the company, please be rest assured that it is legit and they will take care of you! The communication was a 10/10 and the driver of my car was super great!! If they give you a quote it’s only locked for 10 days so please keep this in mind.
Reviewed May 4, 2022
As a military family, we’ve seen the performance of various car transport companies over several years. This is, by far, the best experience we have ever had. From the initial call until delivery, everyone took time to answer our questions, explain their process, and do exactly what they said they would do. I am extremely happy with the quality of service and the flawless delivery of our cars.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 4, 2022
Great experience from start to end. Customer support team was extremely helpful with taking the information and providing a price-locked quote. Once vehicle was ready for shipping, pickup was scheduled very quickly and delivery was completed within the estimated timeframe.
Reviewed May 4, 2022
Very helpful answered all my questions found a driver very fast. Price was reasonable, drive came as he promised, automobile was in perfect condition. Shane was the best communicator ever, he made everything clear so I could understand the process. Will use this company again!!!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 4, 2022
I’m so glad I found Sherpa Auto Transport for my cross-country auto shipping needs! Every time I speak to a customer service representative, I feel important and heard. Sherpa is responsive to inquiries and customers’ needs and did a fine job in matching me with a trustworthy business to have my car shipped. You get a great bang for your buck booking with Sherpa, and I look forward to working with them in the future.
Reviewed May 4, 2022
Excellent service. Daily email updates, even though I suspect they are auto-generated, if I responded to it, I got an answer almost immediately. Had tried to ship this car to the same destination a year before with a different broker, the day before my flight I was advised it wouldn't be picked up until at least the next week. Then who was going to load it? Decided to try once more and found Sherpa, what a difference! The actual transport company, Formula Motor Group did a great job picking it up and delivering it door to door.
Reviewed May 4, 2022
Sherpa’s customer service was very helpful, courteous and efficient. The quote was higher than what we thought it was gonna be and what we wanted to pay, but it was very comparable to what everybody else was charging. The car was being picked up by the airport and it was supposed to be in the morning but we realized late the night before that we were not gonna be ready so we called the driver. He said it was not a problem and he completely rearranged his schedule. He accommodated us so he made all his other pick-ups first and then picked us up last, which was unbelievable, because we were familiar with the area and we knew the crazy driving and backtracking he had to do in order to do that. He was so nice. He kept calling us with updates because the traffic in Seattle was horrendous.
We got there 30 minutes beforehand, which there was time enough for us to unload the vehicle and get our stuff into the hotel and then get back out there to meet him. It was awesome. It was the same guy for the delivery and it was perfect. It was much easier because they were already here in town and we could meet him anywhere. He was superb. I would definitely recommend Sherpa. I liked the person that coordinated everything at the beginning. I called him all kinds of crazy hours and so many times to work this out and he always answers his phone day or night, and I know he had kids because I could hear them. That was above and beyond anything I would expect.
Thank you for the review, Connie! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. Thanks for choosing Sherpa!
Reviewed May 4, 2022
The pickup and delivery was super easy. Sherpa gave me a 12 to 24 hour lead time. The drivers were there when they said they would be. I met their guy in a convenient spot for loading because they had a very large trailer and I lived in a tight neighborhood. We did a walkaround, took pictures, and signed a bill of lading. They then loaded the truck. They let me know where they were at every day. They also gave me the ETA when they would be there. They showed up on time and there was not a scratch on the truck. I was very happy.
The quality of service was top-notch. The cost was expensive but I'm gonna chalk that up to the fuel because it is extremely expensive right now. Relative to the gas price, the service and the cost were right in line where they should be. Sherpa offered an incentive where if I take my car to the carwash because a lot of bugs got stuck to it, and if I send them the receipt back, they would refund my money for that. I did that and that was fantastic.
Reviewed May 3, 2022
Everyone that I spoke to from the person who took my reservation to the driver were all very attentive and friendly. Driver was communicative, friendly and professional! My car got to its destination quickly and without any issues! I would recommend this service to anyone!
Thanks for the great review, Michelle! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 3, 2022
Nothing but good things to say about Sherpa and Global Transport. Sherpa procured a driver in the allocated time. Alex the driver from Global Transport was great. He explained everything thoroughly so there were no surprises. The car arrived when he said it would and in good condition. Liked using Zelle to pay. Convenient for everyone.
Reviewed May 3, 2022
I'm enjoying working with them. Communication is great and they keep us informed. They are very upfront about everything.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 3, 2022
Everything seemed to be okay with my experience. The only downfall is the driver. English was definitely his second language and it was hard to communicate. He understood his job and loaded the vehicle. That was not a problem. In the manifest, they had it down as a two-door but it was a four-door. These are minor things. I wasn't too concerned with that because the pictures told a better tale. Other than that, the pick-up and delivery were fine. We had a week window for a pickup. They told us originally between the 16th and 21st and they picked up the car somewhere in the middle of that. They were well within what they told us. There were no issues and no damages to the car. The final cost was exactly the same too. Sherpa performed as expected and I would recommend them.
Reviewed May 2, 2022
Sherpa Auto Transport was an excellent broker and delivered a very good auto shipment experience. Price was reasonable, arrangements were swift and flexible. The delivery was across the country and incredibly swift. The driver was courteous, friendly. My only wish would be been for door-to-door delivery. I did not realize this would not be the case, and had to take an Uber 20 miles to receive my car. Not a big deal, though, as everything else about the experience was superb.
Reviewed May 2, 2022
I acquired a Lotus Elise from a seller located in Florida. I reside in California. Sherpa offered a competitive price for cross-country transport within approx. one week of my request. The car arrived in fine shape in a closed container. The driver was exceptionally courteous and careful in offloading the vehicle. I was 100% pleased with everything about the shipping. Thank you to Sherpa and to the driver for his courtesy, care, and professionalism!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 2, 2022
It took one month to transport my vehicle from FL to NM. I tried several transport companies prior to contacting Sherpa. One company quoted me $1200 but after they got a driver the price went up to $1900. Another company had what seems like 50 disclosures to sign. I felt like I was signing my life away just to get my vehicle transported. What in the World for! One wanted all their money as soon as the car got picked up. NO! One man felt the need to lecture me about how his company was the #1 auto transporter in the nation and that I had no choice but to pick his company. NO! Soon I realized many of the people who posted negative reviews with the other companies all were recommending Sherpa. The experience with Sherpa was as expected. I got a reasonable quote that was based on market rate, my car got picked up and was delivered as expected. It really should be that simple!
Reviewed May 2, 2022
Best decision I could have done. We are a military family so we had to move to GA for that from CA. I was looking at all other options but Sherpa was the best one and I am so happy I chose them to transport our car. They took care of everything and promised their price with no hidden fees. 10/10 Amazing.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle.
Reviewed May 2, 2022
Sherpa was great. I was under a time constraint and Sherpa picked up my car the following day. Josh who helped me on the phone was fantastic and explained to me everything I needed to know about transporting a car which was delivered in the exact same condition as it was picked up.
Reviewed May 2, 2022
Don't mess around with signing up with any other brokers. All you will get is junk emails and spam texts. Sherpa had my vehicle picked up in 5 business days and delivered in 2 days. A+++ Broker! I'd definitely use them again! Thank you Sherpa and your Team!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 2, 2022
Sherpa made sure that I was able to bring my car at the time that I wanted to when I was leaving California. It arrived at the right time that they said it was going to. This is the first time that I've ever done anything like this and the cost of the service was good. Everything, such as the timeliness and the professionalism, ended up being exactly how they said it would be. I was happy.
Reviewed May 2, 2022
Communication with the driver was excellent. He was very good with that. The quote and final cost stayed the same. It was more than I expected to pay, but it was worth it. Everything went nice and smooth. The car got there right on time.
Reviewed May 1, 2022
I was pleased that my car arrived early. I am also pleased that Sherpa pays for a car wash because the car will attract dust even in an enclosed trailer. The driver was courtesy and kept me posted about my delivery and he accepted Zelle as payment since he delivered on a Sunday.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 1, 2022
I called around for quotes, and Sherpa's online representative was the most helpful. Sherpa was able to explain how it cost and how it works. Sherpa's was slightly less than other quotes. And I was not convinced that paying more would get me any better service. So, they’re fine. It cost $1,100. It’s about what I expected. I got a better feel for how honest of a business they might be because the rep was very upfront about how the process works. I liked that. From the time the car was picked up, it was six days before it showed up, which was fine, because I was driving down myself. And I took three or four days. So, five or six days. Three days it took the driver himself. That worked out nice for me, because I had to pack up my U-Haul and arrive before I could take delivery.
Reviewed May 1, 2022
Sherpa had the best rate when I checked Google. Their rep was good and responded on time. The transport took five days. The only thing was there was no real-time tracking to see where my driver was on the website. That is very important nowadays. I don’t want to call somebody just to see things. I just open the app, the app should pop up, and show “Oh, okay. This is my driver. The truck is here.” But I communicated with the driver a couple of times during the pickup location and also, in between, I texted him and asked him to update me at least 12 hours as a courtesy notice. He called a day before and he was on time. During the drop-off, he texted 45 minutes before he reached the destination. He parked near the apartment. We were ready and paid by cash. It was quick and he handled what would be the papers. The condition of the car was okay. It was an outdoor transfer so there was some dust. My experience was good.
Reviewed May 1, 2022
Sherpa's price lock promise was great. We made a fair deal there. Also, the pickup and delivery went super smoothly. But we found out pretty last minute when the transporters were gonna pick up the car, but that's just the way that transporters are. Other than that, they were amazing. They were very friendly and left our cars without a scratch. We knew we were in good hands because we saw the Ferrari at the top of that shipping container. It was just on perfect timing too. The only thing was maybe Sherpa could have some sort of app where we could track where our car is.
Thank you for the review, Renato! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.
Reviewed April 30, 2022
My car was shipped from Harlem GA to Benton PA. Courteous and helpful service people from beginning to end. My car was picked up and delivered in record time and delivered in excellent condition. I would recommend Sherpa very highly. Thank you.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 30, 2022
I used Sherpa to transport a vehicle I bought out of state and everything went fine. It just took a little bit from when I first ordered the service. It may take a little bit to find the carrier, which was fine. Everything was taken care of. The secondary driver that dropped off the car called me when he left and called when he was coming around. He kept me informed. the car was a little dirty when it arrived but when it's an open trailer, it's to be expected.
Reviewed April 30, 2022
Setting up the transport was really easy. The driver set up a time that we could meet. He showed up at 7:00 in the morning at Audi in Des Moines, Iowa. He was really nice and it seemed like he knew what he was doing. It was all good from there. I noticed that the exhaust of the vehicle got broken but that's no big deal. The quote was really accurate. I didn't pay a cent more than what they quoted me. Sherpa is a good transporting company.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- www.sherpaautotransport.com


