Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed April 7, 2022
This company communicates well and gives you a quick run down of how they operate. No smoke and mirrors. There were others that were cheaper, but they had good reviews so I chose them. They came through.
Reviewed April 7, 2022
From 1st phone call to delivery of my car, the experience was excellent. I had my car transported from Seattle to Atlanta. The transportation cost was definitely less than if I had driven it myself. Every person I interacted with was kind and professional. I will definitely use Sherpa transport again.
Thanks for the great review Cristine! At Sherpa, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed April 7, 2022
I recently hired Sherpa Auto Transport to ship my vehicle back to PA from CA. I had a great experience with this company. They were all friendly, fair and honest and most of all the vehicle arrived within the time frame they said it would. There was no damage to the vehicle and even offered a free car wash. I highly recommend Sherpa..
Reviewed April 7, 2022
We got our car earlier than promised. Well taken care. Kept us informed all way from picking up the car to delivery. Accommodated our times on both end. Very happy. Recommended to our friend who is moving.
Thanks for the great review Sheela! When Sherpa was founded we promised to do things differently. We live out this promise every day by providing excellent customer service. With frequent updates throughout the process, transparent pricing backed by our Price Lock Promise and our commitment to thoroughly vet carriers to find the best option to transport your vehicle. We look forward to helping you, and anyone you send our way, in the future!
Reviewed April 7, 2022
They are great communicators. They follow up and let you know what's going on. Everything went as scheduled. The delivery person was excellent. His name was Joshua and he was very helpful. He kept me informed along the way and he arrived when he said he would arrive.
Reviewed April 6, 2022
I was kept updated nearly every day and every step of the way. The driver was very courteous also. It took longer than the anticipated time frame but the constant communication was helpful. We’re happy to have our antique treasure in our possession.
Roy, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for trusting Sherpa Auto Transport to ship your antique! We look forward to working with you again in the future.
Reviewed April 6, 2022
Sherpa was recommended to me by a family member who had previously used them. Their customer service was quick to reply and had easy-to-understand instructions. I wasn't present at the time of pick-up but my father was. No issues were reported. Delivery was timely and easy. Fair price for moving a vehicle from East Coast to West Coast.
Reviewed April 6, 2022
The whole process was easy and made this first time car shipper less anxious. From the initial booking to Riggio w/Exodus 11 Logistics doing the actual shipping, it was a seamless experience. I can't say enough about Riggio & the care he took for my vehicle and making sure I was at ease. Would definitely use again if need arises.
Reviewed April 6, 2022
After calling a few car transport services, we settled on Sherpa because they had the best customer service, especially Elise and Katherine. Elise patiently discussed the options and helped us coordinated. We were not pleased they could not meet our preferred pickup date, but we settle on leaving the car/keys with a friend and Sherpa picked up the car from there. We also were concerned about the delay in finding a driver but once a driver was identified, he was communicative and kept us updated on the progress. The delivery went well.
Ann, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed April 6, 2022
The process was easy. Making arrangements was easy. Telephone salesperson was polite an professional, always trying to make process as convenient for me as possible. Transport company was polite, professional arriving on time and delivering as scheduled. Very easy process, absolutely stress-free.
Reviewed April 6, 2022
Sherpa seemed to be more organized than some of the other transport companies. They were also less expensive. The driver was excellent too. I was very impressed. He, on one end, had to coordinate with my brother. My brother thought he did a bang-up job and was very friendly. The vehicle got there on time, too.
Kristie, thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed April 6, 2022
The rep was spectacular. She showed me all the pitfalls and what was happening with some of the other quotes that I received. It was great service. The driver was spectacular as well. In two and a half days, he was done with the transport, and he was on time. We had great communication, and there were no hidden fees. Sherpa wasn't the cheapest, but at the end of the day, they took all the unknown out of it. I definitely recommend them and would be using them again. It's a good business.
Reviewed April 5, 2022
Sherpa has the best price and best reviews on customer service. They are the only ones that had a locked-in price. Everyone else, they've got to auction off the vehicle and that didn't really sit right with me. However, I got an email saying, "The vehicle has made it to your final destination." But when I called the people it was getting dropped off with, the vehicle wasn't there yet. The driver had made it to our final destination, but they hadn't dropped the vehicle off. There was a little bit of miscommunication.
Reviewed April 4, 2022
I have shipped two cars to California in 3 months. Both transportation companies were excellent. Professional, punctual pickups and deliveries with no problems or hassles. Will definitely used the again.
Reviewed April 4, 2022
The Sherpa Team was very friendly and helpful through the entire process! Their constant customer support was spot on. The driver was also very friendly and professional. Would definitely use them again.
We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.
Reviewed April 4, 2022
Everything went smoothly with Sherpa. They explained the cost well to me and why they were a little bit more than another company I looked at. They explained the whole thing of putting things out on a board, and they can see what drivers are requiring to ship cars. They said I probably can get a lower amount from the other company, but then a truck driver is not gonna pick up the car for that amount. They did a good job and the cost was fair.
Reviewed April 3, 2022
Their price was fair and my car was shipped completely fine. They told me when the car would be picked up and it was roughly around the same time as soon as they got a driver interested in picking up the vehicle. The drop-off was also quite simple. It just took two minutes.
Bhuvan, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed April 2, 2022
The shipping experience with Sherpa Auto Transport was excellent. They respond to my inquiry immediately with a quote and quickly set me up with a driver. Our driver was excellent and communicated with us from the pick to the delivery. I would definitely use your service again for any auto shipping needs.
Reviewed April 2, 2022
I highly recommend Sherpa Auto Transport. Everything that was promised was delivered. My car was transported from my winter home in Naples to our summer home in Nebraska without a hitch. Everything was perfect.
Thanks for the great review, Eric! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed April 2, 2022
Sherpa quickly found a carrier and stayed in touch with me throughout the process (Boston to Los Angeles car shipment). We found a win-win when the receiving person was not available for the duration of the delivery window.
Reviewed April 2, 2022
I had the best experience with Sherpa. They responded that day when I asked for a quote. They scheduled it and it was delivered on time. Very happy. Everybody was fine, too.
Reviewed April 1, 2022
Everything went excellent with Sherpa. I was a little nervous at first. This was the first time I shipped a car this way. We had a death in the family, so we had that to deal with and their customer service people on the phone were very understanding on the timing. None of the other companies followed up and that gentleman from Sherpa followed up with me. It was just the right balance of following up.
He backed off a little bit, but was still persistent, and said, “I’ll set this time up. Does this time work for you?” He called me right at the time that he said he was gonna call me. I was going through a lot at the time and I just didn’t want to have to worry about certain things. The guy was top-notch. Even the driver was very professional. He picked up the car and within 48 hours, he had that car down to South Carolina. He was also giving me updates, “I’m on the way. I'll be there at this time.” I was so impressed with that. He just went above and beyond. It was really great all around.
Reviewed March 31, 2022
Sherpa was extremely helpful in facilitating a flawless transportation process. We appreciated the accuracy of the estimate, prompt communication, and ease of scheduling. In fact, our car arrived a day ahead of schedule!
Michael, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed March 31, 2022
The signup process with Sherpa was easy. It was all online. I gave them a credit card and they confirmed it, and ready to go. The drivers kept me informed when they would arrive. They were very friendly, responsible, gave us advice on where to best put the boxes. The price was reasonable for the service.
Alan, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed March 31, 2022
I purchased a ‘99 BMW and it was coming from California. I used Sherpa as the reviews that I saw were much better than the others. I had a very good interaction with customer service. They introduced themselves and were very thorough as far as explaining the process step by step. They answered any questions that I had. The rep was very insightful and knowledgeable as far as expectation when it comes to timeframes, which was very nice. He was a very good representative.
The pricing was very comparable to other providers. There was only a $20 or $30 difference from the other companies. Even though they were a little bit more, I didn’t mind. I liked the Price Lock Promise. The delivery actually worked out very well and the car got here super quickly over the weekend. They picked it up on Friday and I got it on Monday. The driver was very nice and let me know when he was 30 minutes away. He brought the car to my house. He backed it out for me and gave me my paperwork.
I did an open transport and it was uncovered. The car just looked like it had been driven in the wind but it was exactly how it was when it was picked up. I would have liked to have done the closed transport but it’s understandable that it's a little bit more expensive. But for what I was getting, the price was spot on. Sherpa is worth it.
Reviewed March 30, 2022
I had to reschedule my pick up a couple of times. I appreciate the understanding and the super quick response through email! Everyone was so nice and professional! I will for sure be back if l ever need to ship a vehicle. Thank you for making my first time delivery easy and non stressful!
Reviewed March 30, 2022
They were able to coordinate the pickup easily. The drop-off was a little weird. The drop-off location we chose was a hotel that had a huge parking lot, and the drivers still insisted that we drive to Marshalls a mile away. But we chose the drop-off location to be at the intersection of two major highways for accessibility. He eventually came over, it was just an uphill battle there. But overall, totally fine. Price, not so competitive. But the service was good.
Reviewed March 30, 2022
Sherpa was very helpful. They were very upfront and very communicative. The quote I got was right in line with what I expected and what I had seen from other people who have shipped in the past. There was also very good communication. The driver was with Hot Transporting and he did a good delivery. He found a suitable drop-off location and was quite accurate with his timing, give or take half an hour or so. He met me and unloaded the vehicle with no issues. Apart from being filthy because it was an open trailer, which is unavoidable, the car was in perfect condition and they seem to have handled it very well. I was happy overall with the experience.
Thanks for your review, David! Sherpa stands apart from the rest due to our commitment to open communication, pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Unfortunately, during transit, the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please email fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.
Reviewed March 29, 2022
The Sherpa Auto Transport staff was all very professional, helpful and quick to respond to emails and questions. Updates on status of the shipment were provided on a daily basis as it got closer to the service date. I would use this company again for any future auto shipment.
Thanks for choosing Sherpa Auto Transport, Karin! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed March 29, 2022
It was the first time I had ever shipped a car. They made the whole process very easy. They told you how it would work and then did exactly what they said. They made the whole process very easy. Thank you.
Kevin, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed March 29, 2022
They picked the vehicle up on a Thursday and delivered it on a Saturday. It was excellent. The only issue was the driver didn't speak English. But he would call, and if I had a question, his wife would answer it for me.
Reviewed March 29, 2022
I had never needed to transport a vehicle ANYWHERE so I was nervous about choosing a company. I chose Sherpa Auto Transport because of the positive online reviews. I needed to transport a Ford Mustang from Alabama to Pennsylvania. I requested a quote online and in minutes I not only received an e-mailed quote, I received a phone call from Patrick at Sherpa Auto Transport. Patrick explained everything to me on how the process works which put my mind at ease. I received daily e-mail updates telling me they were working on securing a driver for me. I had a few additional questions that were answered quickly and professionally with a phone call. I received my car within the timeframe that was promised. The two drivers were very friendly and professional as well. I would not hesitate to call Sherpa Auto Transport again!
We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. Thank you for choosing sherpa, Kathleen!
Reviewed March 29, 2022
Sherpa's rep found me a dispatcher quickly and got everything done for me. The driver called me two hours before he arrived to pick up my vehicle and two hours before he actually delivered. I received my car in a timely manner. I received it the same way that I shipped it off. There were no marks or scratches. I would recommend Sherpa. They're a great company.
Reviewed March 28, 2022
I used Sherpa to ship my car from Chicago area to Arizona. They were very accommodating and competitively priced. I changed my pick-up address and delivery address with no questions asked! Thank You for the great service!!!
Ron, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed March 28, 2022
They answered quickly, so I figured their service would follow suit and it did. They also gave a reasonable quote. It was a little less than I expected to spend. I was pleased with the entire package. The driver also did a good job to communicate with both me and my sister. I felt safe, both with pickup and drop off. He went above and beyond to communicate where it was, where he was, if he ran into any hiccups. He brought it directly to her and they actually ended up changing the location to suit her needs.
Reviewed March 28, 2022
Sherpa Auto Transport was very communicative from start to beginning, to beginning to middle, to middle to end, so I didn't have any issues. The driver called me the night before and said he’d be there in the morning. He also informed me when he was on his way and when he was a couple of minutes out, and he arrived and delivered the car with no issues. The driver Sherpa gave me was a very nice guy and they assured me that he was a reputable driver from the area. Everything was fine to me. And the way Sherpa went about it was great.
Thank you for the review, Stewart! We know that moving is stressful. That's why Sherpa is committed to making the process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed March 27, 2022
Everything went smoothly. I would recommend them. I would love it if it was always less expensive. But it’s the world we live in.
Reviewed March 27, 2022
Everything went very smoothly with my move with Sherpa. When we put the quote together, the rep had all the answers to all the questions I had, and I felt comfortable. They knew what they were doing. It wasn't like a scam to try to get me to pay. It was good. Everything was perfect with the quote too. The driver was very nice. Didn't feel weirded out at any moment, like something's gone wrong. When they came and picked up the car, it was quick and super straightforward. For the delivery, I'm in an apartment complex, so it's a little difficult to get that trailer here. We met at a TA truck stop that was straight down the street. He had it already unloaded and it was all ready to go.
Reviewed March 26, 2022
I purchased a new car 1,500 miles away and was expecting transportation to take weeks. I booked the transportation on a Thursday and had my car delivered to my house Saturday at 8AM. I could not believe how quickly it arrived and in perfect condition. Highly recommend!
Meagan, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend Sherpa! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed March 26, 2022
This is my first time transporting a vehicle so I had lots of beginner questions. Team Sherpa were always available and responsive to all my emails and phone calls. I was very pleased with the entire experience.
Brian, thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed March 26, 2022
The process was pretty simple. The guy had good communication and I felt like my vehicle was handled safely. I'll be using Sherpa again.
Tiffany, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We appreciate that you took the time to share your feedback!
Reviewed March 26, 2022
I called and talked to Sherpa, and they were wonderful from start to finish. The transport was a day shorter than they were telling me, which was great. I was really pleased. I would definitely use this company again. I have already recommended them to some of my fellow Jeep friends.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 25, 2022
I was hesitant at first, as I'd had a not-so-good experience a couple years ago with another carrier, but Sherpa was excellent in their honesty, communication, and came through with a competent driver and he did what he said he would do, I met him where and when he said he would be, no damage to the vehicle, and no surprises. The driver was professional, very responsible, and seemed like a 'car-guy' as well, taking an interest, and good care of mine. Thank you.
Greg, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We appreciate that you took the time to share your feedback and we look forward to serving you again in the future!
Reviewed March 25, 2022
I was completely satisfied with the transport company. They informed me of the complete process and even offered their awesome rate/quote for 30 days. Whenever I had questions they answered them and timely. I would not hesitate to use their transport services again and I would recommend anyone looking to transport their vehicles to use Sherpa.
Reviewed March 25, 2022
It was easy to book everything online. Then the agent and the follow up once booked or even getting me to book was good. It wasn’t overkilled. The delivery was timely and the driver did a fantastic job. He was very personable and took good care of the vehicle. He had very good communication as well. Sherpa also gave a free car wash if I wanted.
Reviewed March 25, 2022
They provided me with a lot of information, made sure the vehicle was on time and kept in communication. They also provided me with a good quote. The condition of the vehicle was also good. The driver knew what he was doing. He did a great job.
Thank you for the review, Ruquan! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. We appreciate that you took the time to leave this review!
Reviewed March 24, 2022
After talking to about fifty transporters, and realizing how many were scams, I decided on Sherpa. Staff was professional and friendly, they even walked me thru entire process. Quote was reasonable. When car was picked up the cost was all inclusive and no hidden or added fees. Car was picked up exactly on time and delivered on time. Driver was very courteous and professional and did a complete walk-around inspection before and after. I highly recommend Sherpa. This was my first time I ever shipped a car. Business seems to be riff with scams. Sherpa was by far the best choice.
We know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed March 24, 2022
The Sherpa rep told me everything that I needed to know, how the process would have gone. If I needed any more questions, just call him. Every time I messaged someone, they would reply within five minutes. They messaged me throughout the service, letting me know what time it will be, like an estimated day, if there was a delay. Everything was fine.
Kershema, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed March 24, 2022
When I called Sherpa, I could understand the person. I'm an old man and you have to speak 6:30 news English in order for me to understand you. Sherpa was helpful. They seemed honest in terms of what they could do and what they couldn't do, whereas some of the other places seemed to say, “Oh, yes. We can do that,” no matter what I said. So Sherpa's promises and expectations as to how the transport would go were realistic.
Sherpa did as much as they could. It was very problematic transport because my daughter is a firefighter and when she's on duty, she can’t leave the station. So there were some difficulties and they couldn't tell me exactly what day they weren't going to deliver the car all the way across the country in New Mexico. But they came and picked it up on time. They got it out there. My daughter happened to be on duty but she was able to get one of her station mates to pick it up, and everything worked out fine.
Reviewed March 23, 2022
First call to Samantha was great and she handled everything professionally and well informed and kind. And Anthony who picked up my car was wonderful. It arrived safe and sound on estimated arrival time.
Reviewed March 23, 2022
The Sherpa folks were great to work with. My non-five star had more to do with the driver. It wasn't door to door at either end. I can understand for the pick-up location but there was no reason it couldn't have been delivered directly. On the day of delivery the driver called and created a lot of drama that wasn't necessary, but it all worked out in the end. The meet-up appointment was scheduled for 10 between the driver and my son and at 9 the driver started calling to say he wasn't going to wait around and was going to go to the next drop. As it turns out the driver was still an hour away and the 10 meeting was still as scheduled. Like I said it all worked out just fine. All other interactions with Sherpa were excellent.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle. We apologize that the delivery was a bit difficult, your feedback has been provided to our dispatch team so that our team can review the situation with the carrier. We are very happy to hear that you had a positive experience overall and were able to experience what sets Sherpa apart!
Reviewed March 23, 2022
Booking with Sherpa is easy, and the process is smooth and clear. Price was in line with other quotes, but unlike other companies, they don't change the price on you after you've already paid a deposit. Definitely felt less "scammy" than other companies so I went with Sherpa. Drivers were very communicative as well, and everything was handled professionally and my car made it to its destination without any damage
Leanna, thank you so much for taking the time to leave such a wonderful review. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it as we did when we helped you ship your vehicle. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!
Reviewed March 23, 2022
Sherpa is fantastic. If you want to transport your vehicle from one state to another they are awesome to work with. They may be a little higher than most but they are well worth it. Their drivers are very polite and courteous and for that I was more than willing to work with them as much as they were willing to work with me. Excellent sales- no pressure, service and keeping in touch. I cannot praise them enough. Extremely happy with their service.
Reviewed March 23, 2022
Shipment of vehicle from Wisconsin (VW Hall Imports) to Florida: Excellent transporter in Ace Transport, Inc, excellent directions/communication from Sherpa (Bill of Landing critical with long distance transport).
Thanks for choosing Sherpa Auto Transport! We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We agree with you that the Bill of Lading is critical for customers to complete at both pickup and delivery. We appreciate you taking the time to leave a review!
Reviewed March 23, 2022
The driver came on time, picked up my car and delivered it in exactly one week, in perfect shape except for the layer of dust! Everyone was very helpful and professional. I am extremely pleased with the car transport. Thank you!
Reviewed March 23, 2022
Very satisfied with the service that was provided to me. I moved two cars from Wi to Fl. Very professional staff. I will recommend your service to all my family and friends. Thank you for a job well done.
Thanks for the great review, Walter! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 23, 2022
Their price was decent. The delivery was also wonderful. The driver was friendly, courteous and professional. Really caring about the vehicle. The quote remained at $1,500 and that was what I liked. If I ever move back, I will be calling Sherpa again.
Reviewed March 22, 2022
Sherpa Auto Transport was really helpful and they did their best to find driver as soon as possible. I could track my vehicle everyday and they delivered my car exactly on time and we are very satisfied with their services.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed March 22, 2022
We used your company to pick up our new car in Michigan and transferred to our home here in Arizona. The fee was a little bit more than we would have to spend if we would pick it up on our own. The driver was excellent and our car was just like off the show room floor.
Reviewed March 22, 2022
1st time shipping our car and Sherpa was very responsive in their communications and follow-up. We had issues (timing) with one of the car transport companies (Mega-Load) who were not very helpful but Sherpa stepped up to help resolve our concerns. Had no issues with the other car transport company (SAP) who delivered our car on time & communicated the status of our shipment frequently. Would recommend Sherpa & SAP to others but not Mega-Load.
Terry, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed March 21, 2022
Got phone call at noon on the last day of my window. Picked up two hours later. Estimated arrival 7-9 days. Delivered in 4 days. Cost at booking was $150 over the original estimate but was paid by Sherpa, as was contracted for first $300.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. Our pricing is backed by our price lock promise, so we only charged your card $150 versus the original quoted $300. Sherpa believes in standing by our prices, we moved $150 of our own pricing towards the driver to make sure your TOTAL pricing stayed the same from your initial quote! We hope this clears things up for you and we are happy we are able to stand by our pricing.
Reviewed March 21, 2022
I was a bit nervous purchasing a car in California sight unseen and having it transported to North Carolina. I connected with Sherpa on-line to receive a quote and timing. I was pleasantly surprised to not only receive the quote in email but a phone call to review the quote and details. Long story short the team at Sherpa was always available to answer any questions I had along the way and very transparent throughout the entire process. The car was picked up and delivered within the window of time promised and our driver was courteous, professional and extremely kind. #bestserviceever :)
Reviewed March 21, 2022
Above average experience, reasonable price. Not the lowest but in the range..What I liked was the communication from Sherpa to me constantly to advise me of my vehicle's location and time to my location. My Corvette came in remarkable condition considering the 2k trip.
Joel, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend our services! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed March 20, 2022
I went with Sherpa strictly based on reviews and was not disappointed. Customer service was great through the entire process. The original quoted price never changed, but it was nice to know that they would have stood behind it if the final price increased once booked on a transport. The pick up and drop off windows were met with no issues which was nice for a cross country shipment. Sherpa staff kept me informed leading up to a transporter being assigned and the transporter also did a good job of scheduling the pick up and drop off logistics and timing. I would definitely use Sherpa again.
Reviewed March 20, 2022
Dealing with the death of my father and getting my stepmom into memory care within a week was stressful. Thank goodness Sherpa made transporting my dad's car up north was not. From getting a quote to setting up a driver to getting the car delivered was an easy experience. Any question was answered almost immediately. The driver kept in touch during weather delays he could not control and had the car here first thing in the morning, off the carrier and warming up by the time we got there to sign for it. TOTALLY would recommend this company to anyone considering a transport.
Janis, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend Sherpa! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed March 20, 2022
From the first phone call, the experience was easy. The phone representative was very friendly and clear regarding the process. It took about a week for my pick up to be scheduled, but that was also clear and easy. I was able to ensure that my car wouldn't arrive without me and was thrilled to see my car happily undamaged and in the same city as I was!
It was our pleasure to guide you through the process, Emmett! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. Thanks for taking the time to leave this review!
Reviewed March 20, 2022
You guys are awesome. Reached out to you and you guys handled everything flawlessly. Customer service care was excellent. Got it picked up quickly. Driver was also very helpful and had great courtesy. Thanks guys.
Reviewed March 20, 2022
Everything about Sherpa with our truck transport issues were put at ease. From the initial customer service to the transport itself, you don’t have to worry about anything. Extremely helpful and an easy transaction. I will definitely recommend this company in the future! So many companies out there but with Sherpa you don’t have to worry!
Amber, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed March 20, 2022
It was great from the very beginning of Sherpa's and my conversation. I was with another carrier that wasn't doing what they were supposed to do, and from start to finish, it was encouraging that Sherpa worked with me and not took my money right off the bat and gave me the opportunity to wait before they put it out on the board. The rep, Gavin, knew what my dilemma was at the moment, understood it and didn't put me out any more than I was already out with the other carrier. I got all my money back, thank goodness, and I didn't even have to get upset. I just was straightforward.
Gavin was great from the get go. He checked in everything and waived the $50 fee off the bat. Everything was fine. Sherpa was so quick, because then they weren't increasing my fee. I already knew upfront there wasn't going to be any additional, and everything happened within the timeframe that they guaranteed. The delivery was way earlier, and the driver was phenomenal at pickup and at drop off. He texted, and he called me too, but just because it was easier. I can answer a text because I know who it is from.
Thank you for the review, Carolyn! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.
Reviewed March 19, 2022
I had a very good experience using Sherpa. Everything worked out really well. The driver was a class act and treated my car like it was a collector's item. He handled my 19 year old Honda with the utmost care, and I really appreciated that. Before he left my old home in Califonia he gave me an approximate window for when it should arrive in Georgia. My car arrived there on the exact day that he estimated. Since it was an open trailer my car was very dirty but did not have a scratch on it after we did a full inspection. That's shows he is a true professional and takes his job seriously. To my surprise Sherpa will reimburse customers up to $20 for a car wash. My car is happy and I'm happy too. I plan to use Sherpa again if I need to transport a vehicle and have already referred them to a friend.
Reviewed March 19, 2022
Cross-country move from Florida to Montana. Danny, my driver, made it painless and stress-free. My SUV arrived at my new address on time (on Christmas Day, in fact!) and in perfect condition. Thank you so much Danny & Sherpa Auto Transport!
Lindsey, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. It also sounds like you had a great experience with your contracted carrier. We will make sure to note that in their file for future transports. Thanks for choosing Sherpa!
Reviewed March 19, 2022
Was walked all the way through the process. From booking the vehicle booking to the pick up and delivery. Had some fears regarding issues that may occur during transport but Sherpa's customer service is superb. Pick up and delivery were pretty much on schedule and transported my car perfectly intact. The driver was very communicative and helpful in updating. Would utilize Sherpa again.
Thanks for leaving a review, Karen! We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.
Reviewed March 19, 2022
The car left Northern California in the Bay Area and arrived in Atlanta, Georgia in the timeframe Sherpa quoted, and it was all communicated and executed well. My husband met the driver here in the Bay Area then my son met him in Atlanta. The transport was very helpful and needed, and I was grateful that that service was offered. We’ve not had a lot of experience, and I don’t have a lot of comparison to other companies, but as far as our experience with this particular transaction and what our needs were, it was exactly what we needed. The customer service was good too. They were responsive, attentive and did everything they said they were gonna do. I have no complaints.
Sherpa came highly recommended. There's a lot of services that do this, and we'd heard some stories from other situations where there was a big delay, and where the car is broken into, but this was pretty seamless. We felt definitely good about the referral, and we did not compare quotes because we went with this. We trust the people that gave us the referral, and they had done some research in their homework. It saved us the hassle of having to look around and compare quotes.
Reviewed March 18, 2022
Josh G from Sherpa did an awesome job working with us. The drivers did a great job with instructions for my husband's older truck (that he's restoring). They kept in touch, picked up our truck in Delaware on Thursday and had it to us on Friday in Georgia. Highly recommend Sherpa and the drivers they work with!!
Thanks for the great review, Lauen! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 18, 2022
I was a little nervous at first because I never shipped my car across the Country BUT IT Was a pleasant experience. I would recommend them again!! Although the people are very cold who come to get your vehicle Sherpa really helped when I wasn’t able to track it.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed March 18, 2022
Sherpa relocated my vehicle from Indianapolis to Pasadena, California. I reached out to them for a quote, which I received promptly. Once I accepted the quote, they reached out to me and coordinated the details of the move which took place as agreed upon.
Reviewed March 18, 2022
Driver changed delivery times twice when I had made arrangements to make time to meet him. When the truck was delivered I purposely asked the driver how much I owed him and he added $200 to the remaining balance. When I called him out he insisted he was right and I already knew what he was doing (trying to make some extra cash), he then told me I was correct. I had to back my truck off the transport truck. And when I finally departed the location I heard something under my truck and the driver had left a chain hooked to the underneath of my truck.
Reviewed March 18, 2022
It took a long time for them to find a trucker. They had to keep raising the price they would pay. I paid Sherpa less and I paid the trucker more. But the pickup and delivery went fine. The driver pulled it right outside and was out the truck. Everything was in good shape. Also, the driver's communication was pretty good. He let me know where he was and how he was doing. Sherpa paid for the carwash later and I got a quick reimbursement for that. I sent the receipt in and they credited my credit card $20.
Hi Steven,
Thank you for taking the time to share your Sherpa experience! We are passionate about providing a better auto moving experience, and this begins with transparent pricing. That’s why we’re proud to offer our Price Lock Promise. We were more than happy to utilize our Price Lock Promise to ensure that your car was delivered safely and at the total price we quoted, as well as our Clean Car Guarantee to get a car wash on us!
Reviewed March 17, 2022
I recently relocated from NJ to TX, my car was shipped with Sherpa services. They were attentive, professional, and the driver was friendly, took good care of my vehicle which arrived in 3 days and in good conditions. I recommend Sherpa for auto transportation.
Jose, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend us "over and over"! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed March 17, 2022
I bought a car online from the state of Virginia and had it transported to California. Sherpa gave me a 2 hour window when the car would be picked up and 24 hour window when it would be dropped off. And those times were accurate and this was during the holidays and the car was undamaged. Everything went well.
Reviewed March 17, 2022
I originally spoke with Jeremy. He was AMAZING. I was transporting a Jeep Wrangler Unlimited from LA to Kansas City. Their communication with us was STELLAR. Everything they promised came true and then some. They picked up the car on time and delivered it exactly when we asked them to. We received many updated emails throughout the experience. I LOVED my experience so much, my brother hired them too this week. I give them an A+ and would recommend them to anyone. I found them on the BBB website. I have no affiliation to this company whatsoever. Thank you Jeremy and Sherpa for getting my son's Jeep from LA to MO. ❤️
Reviewed March 17, 2022
I received excellent service from Sherpa. I received a timely and accurate quote to transfer a vehicle from East coast to Louisiana. The driver kept everyone informed and delivered my vehicle in excellent shape. He was polite and courteous. Thank you.
Reviewed March 17, 2022
I had never shipped a vehicle before, so naturally I took to the internet. Of the three best deals I found, Sherpa wasn't even the lowest, but the guys were extremely accessible by phone and email and explained things well enough that I spent the extra $ and went with them. Glad I did.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle. We hope to serve you again in the future, Giancarlo!
Reviewed March 17, 2022
** is who transported my car to another state. He were courteous, knowledgeable and I trusted him immediately. He delivered as promised and I did not worry after he picked up my car and explained the process. I'd use ** again for sure. Sherpa also delivered as promised. I was nervous because they can't give you a date of pick up until they have found a driver and scheduled as pick-up. I was told the day before, but they stated that would probably be the case. They keep you in the loop and their staff is courteous ands knowledgeable. Thank you everyone for a stress free week!
Teresa, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We look forward to serving you again in the future!
Reviewed March 17, 2022
When I took my vehicle for them to pick up, it was a little bit in a hurry. So if they could give me a notice one day or two days in advance, that would be great. But everything went smoothly after that. They were pretty flexible.
Reviewed March 16, 2022
I received communication verbally (confirming my carrier and details) and also ongoing emails to keep me informed re: my car's transport. Once Sherpa obtained a carrier, they provided information that enabled me to contact the carrier directly with questions. My car was picked up on time and delivered within a couple of days. I was concerned whether it would be a hassle to obtain the Sherpa rebate. Not at all! After sending the requested information, the $100 rebate was promptly refunded. Finally, the offer of being reimbursed for a car wash was a pleasant surprise. Again, Sherpa kept their promise and refunded that as well. Reasonable pricing, on time delivery, and promises kept. I would use Sherpa again.
Thanks for your review, Joanna! Sherpa stands apart from the rest due to our commitment to open communication, pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We're glad you used our Clean Car Guarantee for your car wash post-delivery! Thank you for choosing Sherpa Auto Transport.
Reviewed March 16, 2022
The three times that I've used them, they were very reasonable when they picked the car up and delivered it. They kept me apprised of everything all the way through the whole thing. The last time that I used them, they initially took a $300 deposit, and they'd given me the overall price. Then when that didn't match up to that, they reduced the amount of the deposit that they received to match the price. So I was very happy with that. So far, they've done everything they said they would do and they stuck to their price.
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review, Faron. We look forward to assisting you again in the future!
Reviewed March 15, 2022
Sherpa was really helpful in coordinating my move across the country. They were really fast to reply to my questions, and very helpful in their responses. It was nice to have a "middle man" to help communicate with the carrier. It was a little stressful that I didn't know details of pick up until very soon before my trip, but that's not Sherpa, that's just how this works, and Sherpa was very helpful in reassuring me that it was normal.
Reviewed March 15, 2022
Great experience from inception to delivery, great customer service who were very thorough with the delivery process. Jeep was promised to be picked up on a Monday night on Long Island and delivered to Myrtle Beach on Tuesday. Jeep was delivered as they said with driver keeping me informed with eta. Driver was very professional. I would recommend your company to people who require same service that I needed. Thanks again.
Alan N
Reviewed March 15, 2022
Our transporter did a great job in transporting two cars for us from NYC to GA. The cars were in the same condition from when they were picked up. The price was reasonable and did not change at all. We were very satisfied with Sherpa Auto Transport!
Lia, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. Thanks for choosing Sherpa Auto Transport!
Reviewed March 15, 2022
I talked to Scott at Sherpa Auto and he walked me thru the process. Every promise he made was met. The driver they found was great. He delivered my car very quickly. I would highly recommend Sherpa auto to friends and I would use them again without hesitation.
Reviewed March 15, 2022
Awesome experience, start to finish. From taking the order through the interface with the trucker (Adam--from Shaughnessy Overland), it was a first-rate and professional and secure transactions. Just great. Easy.
It was our pleasure to guide you through the process, David! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.
Reviewed March 15, 2022
My SUV got to my new home before I did. My experience with Sherpa was great. They delivered what they promised. It was a great experience and I highly recommend them. Professional and courteous. They even followed up afterward to make sure everything was ok.
Reviewed March 15, 2022
The quote I was given was the amount I paid! Car was picked up and delivered by the next day, from South Mississippi to West Tx. I ordered opened bed but the guy who picked it up had a closed bed trailer, that was even better. Got my free car wash another winner! Great service!
Thanks for your review, Rosalind! Sherpa stands apart from the rest due to our commitment to open communication, pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We're glad you used our Clean Car Guarantee for a car wash after deliver. We're proud that we delivered 5-star service for your transport!
Reviewed March 15, 2022
This company provided excellent customer service and got the car to its destination on time. Car was in excellent condition and made it on the same time that it was estimated. I really recommend this company to anyone that’s looking to transfer their cars.
Reviewed March 15, 2022
Shipping my Subaru was easy with Sherpa Transport. They were in constant contact through entire process. Price paid remained constant throughout process with contact a plus from my previous experience with another transporter.
Martin, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed March 15, 2022
The turnaround time between when I said go, Sherpa picking up the vehicle, and then them actually shipping it to El Paso was phenomenal. The guys that Sherpa used found more defects with the vehicle than I ever saw on it. They were extremely thorough. Then they called me the day prior to the delivery and gave me a window of when I could expect to get the vehicle. Even in the enclosed trailer, it was still strapped down. They did everything like they were supposed to. I received the vehicle, and I had no doubts on my mind that it wasn't taken care of.
The coordinator was very professional. She listened to me. She was the one who recommended the delay. She offered me the service that best suited my needs. Paying for the service was easy. Originally, it was supposed to be a check or money order. But I didn't want to go through all that trouble of doing that. So Sherpa offered credit card payments. The next time I move and if I am unable to find an enclosed trailer for myself, I'm definitely gonna utilize Sherpa again.
Reviewed March 14, 2022
When the driver arrived there was another car loaded behind my car. The other car had been loaded in such a way that it couldn't be driven off the trailer. The driver had to leave to deliver the other car and said he would be back the next day. The following day he showed up as promised and unloaded my car.
Reviewed March 14, 2022
We had to ship a vehicle from the East Coast to the West Coast. This company had a competitive price and made the process very easy. The car arrived when promised and there were no issues. I would definitely use them again.
It was our pleasure to guide you through the process, Michael! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.
Reviewed March 14, 2022
Professional staff and service throughout our experience. Adjustments made as the situation changed in an effective manner. Driver was professional and skilled. Overall, a great company and effective transportation.
Reviewed March 14, 2022
The shipping took time because they had to find a driver to confirm right after New Years. I understood that part but I had to keep following up instead of them informing me what the status was. Also the rebate took forever to get. Other than that my friend received his car intact.
Thank you for allowing us to ship your vehicle and for your feedback! We have heard the feedback about our rebate taking a long time to receive and we now have a new process that allows for much faster turn around! We hope to be able to ship your car for you again in the future and you will be able to experience everything that sets Sherpa apart, including receiving your rebate in a timely manner! Thanks for choosing Sherpa Auto Transport!
Reviewed March 14, 2022
Customer service was fine. The driver called me en-route and said that he had to drop the vehicle off on Saturday when I specifically set it up that it'd be dropped off either Friday or Monday. I had a co-worker that was going to meet the vehicle who told the driver that he'd be at the drop-off point Monday morning at 7:00 and the vehicle was already dropped there. I never got a bill of lading or anything back from anybody. There was no damage to the vehicle so I didn’t pursue anything but the tail end of it was unsatisfactory in perspective.
Reviewed March 13, 2022
I was impressed with how professional and customer service oriented the Sherpa reps were. As the date I needed the vehicle shipped approached I was starting to get concerned that I wasn’t hearing from them. Two days prior to my requested ship date boom… they were calling with information and answered all questions (even making several calls to get info from the shipper). Very impressive service and I would absolutely recommend them to anyone- the shipper was definitely helpful and went out of their way to make this a very positive experience. Pricing was fair and and for the service level they provided a very carefree experience.
Reviewed March 13, 2022
Customer service was great. Sherpa's wasn't the lowest but it was price-locked and things all worked out great for us. At the source end, the driver got ahold of us a couple of days ahead of time and let us know when he was going to be there. He had anticipated one date and he showed up the next morning but that really wasn't a problem. He kept us apprised and was very professional. If somebody told me they were shipping a car, I'd let them know that we had shipped with them and it worked out great.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed March 12, 2022
Sherpa's salesperson was straightforward. She was explaining the business, and she said, "Basically if you want to have a fast service, you need to pay more." If you want a faster service, it needs to be paid for more. With the transporter part, it was great because he took pictures of my car in the dealership. I bought the car blindly. I saw the pictures and videos, but I never saw the car personally.
In the beginning, it was going to be delivered to my house. But he communicated with me and said, “Hey, you want to deliver somewhere else? Is that okay in your house? Because the truck, it’s kinda big.” I said, “Yeah, that will be great. You can deliver it in my work.” So, he delivered to my work. It was great. I saw that one of the tires has a bite. So, he showed me the picture from the dealership that he took. With that, I had the opportunity to have insurance from the dealership where they send me money and replace my tire for free. The transport cost was pretty high. It was around 1,300 but it was because I needed the car super fast.
Reviewed March 12, 2022
This is the my second time using Sherpa Transport. They are open and transparent about the process and kept in constant communication with me. They were within the 7 day pickup window as promised and the car arrived in SoCal 6 days later to my very happy college student. Great price, excellent service - highly recommend!
Reviewed March 11, 2022
Sherpa is great. I contacted them on a Friday. The carrier picked up my car on a Wednesday and delivered the next Friday. Sherpa kept in contact whether it was email, text or phone call. My car had no issues. The price they said was the price it was. I would recommend and use them again.
Daphnee, thank you for taking the time to leave this wonderful review! At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. We look forward to assisting you and anyone else you send our way!
Reviewed March 11, 2022
Excellent service, both in pick up and delivery. Demitre was a pleasure to work with, and kept us up to date with accurate and timely estimates of deliver times. Without question I will use Sherpa next time I need auto transport.
Reviewed March 11, 2022
Setting up my move was very easy. They were very concerned about what I needed. Communication was very upfront on their part and they were very easy to deal with. I called them about the timeframe and they said they would do it within a week or two and they were right there. When I was going through the move, I made a missed call and they called me back to make sure everything was okay. I said, “Yeah, I misdialed y'all,” and they asked how everything was going. So it was just perfect. The gentleman was very professional and he kept in touch with me all the time. There was a little miscommunication about the time of delivery but that could have been me.
Willard, we love hearing that we lived up to our expectations of excellence. We know that relocating is stressful. We strive to make shipping your vehicle the easiest part of your move. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed March 10, 2022
The agent we booked with at Sherpa was great - friendly and efficient! Eric's Express M Inc transported our autos from California to Virginia and the vehicles arrived in the same condition as when picked up. The driver, Stefan, was easy to communicate with and knowledgeable. Autos arrived in 6 days! Great service, competitive price, vehicles transported successfully!
Reviewed March 10, 2022
Setting up the move was very pleasant. All questions were answered. Whatever they quoted, that was the price that I paid. A driver called us before picking up vehicles and called us again before delivering them. I recommend Sherpa.
Samuil, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with frequent and courteous updates, honest pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did when we worked together. Thank you for choosing Sherpa Auto Transport. We look forward to serving you, and anyone you send our way, in the future!
Reviewed March 9, 2022
Sherpa is the way to go if you need automobile delivery..Got my vehicle way faster than I expected..Great company. Very professional. Please save yourself from a bad experience like I did. Please go with Sherpa.
Reviewed March 9, 2022
From the get-go, Sherpa was so responsive, kind, and efficient. And that continued right on through to the delivery of the vehicle. It was one of the few things in my life that has gone right lately. They picked the car up from my husband. They were very kind and polite. They delivered the car here in a speedy fashion. And they were wonderful. The car was in good shape. Sherpa stayed in touch with us all the way, as well as the driver. They did a really good job. I've had a car transported once before and it was a terrible experience. But this was smooth. I had the name and number for a young lady that I could call if I needed her. They followed up. They were so good. We may have a couple of needs coming up here in the near future and they will be the one and only place I call. They're amazing.
We appreciate your review, Deborah! At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed March 8, 2022
My car was picked up in North Carolina and delivered to California. The whole experience was smooth and easy. I was able to drop my car off in a timely manner and was updated regularly on when my car would be delivered.
Reviewed March 8, 2022
From talking to the first people with Sherpa to confirming and having the guy pick up my car to having him deliver my car all the way across country, they did a wonderful job. Everything was exactly the way they said it was going to be and I thank them so much!
Diane, thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed March 8, 2022
Sherpa was beyond awesome. They were realistic with the price. The other place gave me a lower price, but all they were doing was trying to contract it out. Even though the price was lower, there was not going to be a driver that could have done it for the price, which was why I was never getting the dates. On the other hand, Sherpa was very transparent. They said they could try to save money, but it was going to take me longer. Then a driver came and picked up the vehicle. That truck broke down before it even left Seattle but they called me and told me they already had another one. They wanted me to know that the person that picked up my car was not the one that was gonna deliver it. Once they got to my mom's house, they called me three hours before. I had forgotten that it needed to be cash or a cashier's check, but they were willing to work with me. Sherpa also gives you a free car wash up to $20. You just send your receipt in.
Thank you for the review, Yomaira! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. We look forward to serving you again in the future!
Reviewed March 7, 2022
Shipped two vehicles from Georgia to California with Sherpa transport broker and Rich Carrier. Both were highly competent, communicated well and delivered as promised. The vehicles arrived on time and in excellent condition. This is the third time I have used Sherpa and they have been reliable and helpful each time. Rich Carrier was very competent in transporting the cars.
Reviewed March 7, 2022
Sherpa made the transport easy. Everything went very smoothly.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.
Reviewed March 7, 2022
Sherpa got on my case and found the driver for me who picked up the car at my residential out in LA and brought it here. He came at a very good time and at the time that was estimated. So, that was really good for me. While he was getting closer, he updated me on where he was. Sherpa had the best price and their rep was very nice and helpful.
Reviewed March 6, 2022
Louie who picked up my Jeep was great! He was on time, careful in loading, and on time for delivery! A great experience from the Booking to the Delivery! I would definitely use them again & I highly recommend them! It was as they say, Easy Peasy!
Reviewed March 6, 2022
Sherpa makes sure that what they quote for you is fixed. I was helping my brother-in-law with shipping his car and at that time, he got a limited amount of money. We never did those stuff before, so I wanted a certain amount and no hidden fees. When I contacted Sherpa, their staff member was very nice and informative to tell me. He gave me really good information on a very good way to make sure the car would be safe. Everything went smoothly, and I'm really happy with the service I got from them.
Jessica, thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We're glad you had a great experience and we hope to serve you again in the future!
Reviewed March 6, 2022
Sherpa was the only company who emailed back and they were personable. I appreciate that they left their personal name and email address when they emailed. It wasn't just from a generic Sherpa transport thing. You had one dedicated person to your situation. We were texting with the driver who picked up and they dropped it off right outside our house. There were no scratches, no nothing. I would recommend Sherpa. It's the only one worth trying 'cause the others suck.
Reviewed March 5, 2022
We transported two cars with Sherpa. We had to have two separate transactions and they happened at separate times. Each time, they were well-communicative, polite and clear. Even explained some things about, “We can't do that because we don't make that decision. The contracting company makes that decision.” The transport took about a week each time and it was always within the window. It was also the same delivery driver both times.
I was returning a rental car to Enterprise. I wanted him to meet me at the rental company instead of my house ‘cause the house wasn't that accessible for a trailer. I had him first plan to meet me at a rental car location, and then I got there. But they had just taped a sign to the door saying, “We're not operating out here anymore. You need to go three miles down here.” In the middle of his driving, I had to call and switch the delivery location. He was flexible and made sure he called when we couldn't find each other. The vehicles were dirty but fine. Sherpa sent an email saying if we got a carwash, we can send the receipt in. I did that with one car and we'll send it in.
Reviewed March 5, 2022
We contacted Sherpa and the young lady was very nice. They did offer us a discount for my husband being in the military. But we haven't received our $100 discount yet. Other than that, the transport was excellent. The gentleman called and let us know exactly his status, where he was located, and approximately how long before he would reach us. Everything was fine. They kept us abreast of everything that was going on. The young lady followed up with us. The experience was pretty good.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We have tried to reach out to you to get the best address to send you your military rebate, please send us an email with the correct information to fulfillment@sherpaautotransport.com so that we can get you your military discount!
Reviewed March 4, 2022
From start to finish Sherpa was always on top of my calls and e-mails and maintained excellent customer service as well as communication. I was notified on everything and always treated like a valued customer. Even when it was the day to ship and pick up car the company they found for me was spectacular and treated my car with care as if it were their own. If ever I need my car shipped again I wouldn’t even hesitate on who I would choose again. I DEFINITELY recommend Sherpa Auto Transport for your transportation needs. Thank you!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 4, 2022
Sherpa was very professional and things were on time and the way they were supposed to be. The guy who picked up the car did a great job. I received the car in Tennessee. The guy called me and he was there exactly when he said he was. Overall, the cost was reasonable although it could have been less.
Thank you for the review, Pauline! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we secure a driver to pick-up your vehicle backed by our Price Lock Promise. Our pricing does not change once you lock in your shipment with us. While it may seem higher than some other quotes you receive, the reason is because we price you accurately the first time to provide the great experience you described! We are glad you had a good experience and hope to ship for you again in the future!
Reviewed March 4, 2022
Sherpa stayed in contact with me. They would email me and let me know they were still trying to secure a driver. Once they got a driver, they said the driver would contact me, which the driver did. The transport was exactly as Sherpa said it would be and I appreciate the company. I’m thankful that I was able to get my car back.
Reviewed March 3, 2022
Sherpa's level of professionalism and customers relations is worthy of being rated atop of the ladder. I was greeted by Erik on my first call to Sherpa and was impressed with his phone etiquette thorough out the process. I was further updated by Jorne and she displayed the same level of customer service. My car arrived from California and was in great condition. If "Quality of Service", is a determining factor, then Sherpa would be the company to contact. Simply, a satisfied customer with no affiliation to Sherpa whatsoever. Thanks.
Thank you for your excellent review, Doug! When Sherpa was founded we promised to do things differently and right the wrongs . Our commitment to top-notch customer service along with our transparent pricing backed by our Price Lock Promise and thorough carrier vetting process makes it possible for us to provide the excellent experience you, and so many others, have had. Thank you for choosing Sherpa Auto Transport and we look forward to future shipments!
Reviewed March 3, 2022
From the initial phone call to having the vehicle delivered to me, I was extremely impressed with all of the near daily communications from Sherpa Auto Transport and Ash Transportation. The vehicle arrived ahead of schedule and damage free. The driver was also very pleasant to speak with even though he just drove across the country! Sherpa will always be my first call for future auto transport needs! Thanks!
Thank you for the wonderful review, Gregory! At Sherpa Auto Transport, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. We look forward to assisting you again in the future!
Reviewed March 3, 2022
When I first contacted them, it took approximately a month and two weeks to call back. It was two days before I went on a flight. They called after I had reached out to someone else that was going to pick it up that day. The process took more time than I would anticipate. I was under the impression that it was going to go smoother than that. When the people picked the car up, the price did get less than they quoted. So that part was good. Also, my cars came in good condition. So that was good too.
Victoria, we were disappointed to read your review. Due to the nature of logistics, it can be difficult to secure a driver for you ahead of your pickup window, even when you book in advance.
That being said, we’re glad that we secured a reputable carrier to pick up your vehicles in your preferred shipment window and transport them in a safe and timely manner. We reached out to you to address any additional concerns you may have about your experience, but we were not able to connect. Please email support@sherpaautotransport.com so that we can discuss this further.
Reviewed March 3, 2022
I'm very happy with Sherpa and I like their service. It's really good. I had a lot of worries before I even started, delivering a car across the country and in bad winter weather, but everything came out to be perfect. The process is easier than what I expected. The driver was very professional, exactly on time, and kept me posted with changes on schedule. Everything worked out well.
Reviewed March 2, 2022
We moved our SUV from Virginia and Florida and the experience was awesome! From the very first conversation to the delivery of our vehicle everything was perfect. The communications were spot on - gave timely updates on the status when the car was going to be picked up and the delivery as well. Eduardo the driver was great at taking care of our car. Will definitely use Sherpa and would suggest everyone who needs this service use them. Great price and fantastic service! Thanks!
Kumar, thank you for taking the time to leave this great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 2, 2022
From the point of me going back to the initiation of the transport, Sherpa was very communicative, very quickly responsive, gave me all the details I needed, and then identified a driver quickly. This happened both in 2020 and in 2022. With the 2020 transport, the pickup was through my husband in Illinois and that was fantastic. The delivery in California was also great. The only thing that was confusing was when I did get back in my vehicle, the radio station was changed to something that I had never listened to. But it was no big deal. The car wasn't harmed and all was well.
This 2022 transport was also awesome. I was not at the point of pickup. I had friends who delivered the car to the driver. They communicated well with my friends exactly where the pick-up point needed to be because it was in a very chilly place in California. Then on the AM of drop off in North Carolina, the driver called and stated would be ahead of being at the location. Then he sent a text of his actual location via Google Maps. He did the drop off and we had a nice exchange for the final payment. I had additional items in the vehicle and I was charged an extra 300 bucks which was fine.
Reviewed March 2, 2022
Elliot Auto Transport did the delivery and they were super polite. They went above and beyond to make sure that that pickup and drop-off ran smoothly. Our street is a dead-end and they couldn't get down our street but they drove to pick up my daughter. Then, she went and took them back.
Reviewed March 1, 2022
Recently had Sherpa Auto Transport ship a used car from NC to Washington State. The rate was reasonable and competitive. The customer service was very helpful and kept us in contact with the driver and the schedule throughout the shipping. The driver was friendly and met us on time. Would definitely recommend!
Thanks for the great review, Marie! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed March 1, 2022
This was my first time transporting a vehicle. I was very concerned at the least not knowing what would happen. Using Sherpa turned out to be a very easy process. From scheduling the pickup to the delivery went very smooth. I was kept in touch during the entire process. The car arrived on time without incident. The carrier was professional and informative. I would have no problem using Sherpa again.
We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. We look forward to helping you with your future auto transport needs!
Reviewed March 1, 2022
Sherpa has a price locking policy, which was one of the best things that I could’ve found in the market. The transport went amazing. The driver was very vocal from the get-go and he let me know when he was picking up the car and what was the plan. He was always very committed to it. I thought the transport was gonna be harder and that it was gonna take longer but it was really quick and easy.
Reviewed Feb. 28, 2022
I was a bit disappointed at first after hearing that the trailer wouldn't pick up my car for a few days, but customer service was amazing and kept great communication with me. The new driver picked up my car and drove it from CA to MD in 4 days!!! I received my car in the same amount of time I would have if the previous trailer had came. I am so impressed by Sherpa and the speed and quality of their services and would 10/10 recommend to a friend..
Caprina, as our many reviews attest, we are known for our industry knowledge and being transparent and customer-centric. This is why when we worked together we made sure we did everything in our power to get your car shipped. Consistent, clear communication and honesty are the foundation of our philosophy. Thank you for choosing Sherpa Auto Transport. We look forward to serving you again in the future!
Reviewed Feb. 28, 2022
The person I spoke with at Sherpa was very helpful. He was a manager, and he followed up and everything went pretty smoothly. It took them less than a week to find a driver and it was a little longer than we hoped, but it didn't end up creating any problems. From pickup to delivery, it took just two days. The driver called to let me know approximately when the delivery would be. He also contacted our pickup person because we weren't in the location where the car was. This was my first experience with an auto transport and it seemed to work just as they said it would and there was no problem.
We trusted the reviews and the information we had online. Also, we got quotes from several different places, and judging by what we read and by the emails we got from the services, we went with Sherpa. The biggest thing we looked at were the rating and whether the price was guaranteed. We were worried about things like guaranteed pricing, which some places didn't guarantee.
Reviewed Feb. 27, 2022
Have used Sherpa to transport a car from Colorado to Florida and then from California to Arizona. In both cases the service was excellent with carriers being very professional and courteous. They are the best brokers that I have dealt with and will use them again when the needed.
Robert, thanks for taking the time to leave this great review! By providing top-notch customer service with frequent and courteous updates, honest pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did when we worked together. Thank you for choosing Sherpa Auto Transport twice! We look forward to serving you with all of your future auto transport needs!
Reviewed Feb. 27, 2022
Setting up the transport was great. I went to meet a guy named Lee and he was very informative. Also, we loved the driver of the truck. He made sure he took video of the car before he took it over and he was very easy to work with. We agreed on everything. Then, the car was delivered with no dents or anything on it. Sherpa was trustworthy and they did what they said they were going to do.
Reviewed Feb. 27, 2022
The customer service reps were great and the quote was very fair, right in line with the other ones that I received. Also, the driver couldn't have been nicer and more helpful.
Reviewed Feb. 26, 2022
Everything was smooth even though there were some logistical issues on my part. Every time I thought I had a place to stay, it got pulled out from under me, and Sherpa was very understanding and pushing the date back and working within my limits. Communication with the driver was good too. This is my only car and I had to arrange transportation back. He was where he said he was going to be when he said he was going to be there. Overall, the experience was a lot less painful than I imagined. I would tell people to use Sherpa, hands down. My only issue is, they don't transport cars that don't drive. That would make a perfect world though, and there's no such thing.
Reviewed Feb. 26, 2022
I had a good experience with Sherpa. Working with their rep was fine. The final cost was exactly the price that they quoted. The vehicle arrived in the same condition it was in when it left. It was a very smooth transaction. If you are looking to get a car moved from one location to another, give them a call and get a quote.
Reviewed Feb. 25, 2022
Everything went very smoothly and professional from Kate the initial contact to the delivery person. I requested a time and date for pick up and delivery - it happened exactly as was requested. I couldn’t have asked for a better or more perfect service than what was provided. Thank you very much for your help in this matter!
Thanks for the great review, Dennis! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed Feb. 25, 2022
Even though Sherpa was a little on the higher end, that was okay. I don't mind getting what I pay for and that's what they did. Everybody was very good, and I had no issues with the pickup and delivery. I am 100% happy on everything. Communication was great. The driver was always in touch before I needed to know, and it was perfect. The way I would like it.
Reviewed Feb. 25, 2022
The reps were above excellent. They were very knowledgeable and they explained everything. Any questions I had, my rep Patrick was good. The driver was excellent too. We were somewhere other than where he was to meet us. He said, “Fine, I’ll meet you at the restaurant.” He drove the car there and it was fine.
Reviewed Feb. 24, 2022
Once the order was entered, they were quick to respond and schedule the pickup. I had it delivered within 30 hours with a 900 mile trip. At receipt of the truck the drivers were courteous and helpful. This was first time I've used a transport service and I was pleased with Sherpa Auto Transport
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 24, 2022
The setup was fine for the most part. But there was lack of clarity with the driver. It was all resolved so it's fine. The drop-off was fine too. My issue was the pickup date had moved but I already had to leave the town that I was in. It was complicated to make arrangements because the driver wasn't able to come directly to the home so he could put the car on the truck. I didn't anticipate that. They had told me that there would be no problem to pick it up at the home, so I made arrangements for that. Other than that, it was pretty easy. People should be available when the movers are going to pick up the car.
Reviewed Feb. 23, 2022
Very pleased with all aspects of shipping my car to Texas. All personnel that I dealt with were very professional. I was kept informed in a timely manner. If the need arose I would definitely use Sherpa again. Furthermore, I would recommend Sherpa to anyone I know if they needed superior service.
Mary, we love hearing that you felt we fulfilled our promise of consistent, clear communication and honesty during your transport experience. It was our pleasure to help guide you through the process and we look forward to assisting you again in the future!
Reviewed Feb. 23, 2022
Despite being worried about the time of year (winter), potentially long delays in shipping my car, and a non-refundable $50 dispatch fee if you cancel even before a carrier is secured, Sherpa came through without a hitch. They found a driver quickly and according to the schedule they indicated over the phone. The car was picked up and delivered in a timely fashion with no problems. The car was dirty on arrival but Sherpa offered up to $20 off a car wash if you submit the bill of lading and receipt for the car wash. I highly recommend.
We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. Thank you for choosing Sherpa Auto Transport!
Reviewed Feb. 23, 2022
The person I spoke with from Sherpa was very thorough and straightforward with explaining everything. There weren't any hidden fees I didn't know about, and the customer service was excellent. The quote was reasonable too. It was in the middle of everything I was quoted, but I just trusted the company, so I went with them. Kelly, which was who took my car, called me the night before pickup. He said, “This is where we're going to meet.”
I called Kelly the same day and asked if he would prefer to meet at the local Walmart. It’s just right by my house and it’s more convenient for him to get to. He got there, took pictures of the car, then we went over everything. He loaded up my car then when he came here, it was the same process. He looked at a local grocery store. I met him there and got my car. It was really easy and straightforward, and Kelly was in touch with me the whole time. He called me a day before he got here and said what time he would be there. He told me he was passing through Atlanta, and that he’ll be here within a couple of days, and he was.
Reviewed Feb. 23, 2022
I had a positive experience with the reps. Their emails were very timely. They always got back to me in a very reasonable amount of time. The quote never changed and the driver was very nice. I got a text message saying that he would be there at certain time and kept me up to date on everything. He wouldn't fit down my street so I gave him another area. He was able to pull in there and I got my car off the truck in five minutes. The car was fine but it needed a carwash as it was snowy that weekend.
Reviewed Feb. 22, 2022
I have only shipped one car. When I put out a request for a bid I was inundated with responses to the point I did not know who to trust. I had a fiend who used Sherpa and said they did as promised. I can confirm that Sherpa was not the lowest quote and not the highest either. They picked up on the promised window and delivery was actually a few days early. I would use them again and not bother to try to get other quotes (I still get responses even a month later).
Matt, thank you so much for taking the time to leave such a wonderful review. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it as we did when we helped you ship your vehicle. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!
Reviewed Feb. 22, 2022
Sherpa was an easy group to work with. They kept us in communication of when they were looking for a driver and when they found one. Communication all the way through it all was really easy. Also, the pick-up and delivery went very smooth, and the cost was very good. Sherpa set a price and kept with that price. Overall, they were were very helpful, communicative and did very good work.
Reviewed Feb. 22, 2022
The customer service was great. Dylan was the guy that helped me originally, and if I text him, he would get right back to me. He was the best. The drivers did great too. They called and kept me informed as to where my vehicle was, which was nice. Overall, I had a great experience with Sherpa. They handled everything so well, and I would just go with them.
Reviewed Feb. 21, 2022
Sherpa Auto transport was honest, efficient, and reliable. It was a very easy process from start to finish. We had an excellent experience with them (as first time shippers) and would highly recommend. Our new truck was picked up from dealer in Texas on first day of time window and delivered 3 days later to California. Driver was in communication with us day prior and delivered in perfect condition.
Sherry, as our many reviews attest, we are known for our industry knowledge and being transparent and customer-centric. This is why when we briefly worked together we made sure we did everything in our power to get your car shipped. Consistent, clear communication and honesty are the foundation of our philosophy. Thank you for choosing Sherpa Auto Transport. We look forward to serving you again in the future!
Reviewed Feb. 21, 2022
We had a great experience with Sherpa. Our driver kept us up to date with his travels with our car. There were no hidden cost surprises. The price they quote was the price we paid. Our driver was very courteous & explained the whole concept. Would use Sherpa transport again.
Here at Sherpa Auto Transport, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review, Marvin. We look forward to assisting you again in the future!
Reviewed Feb. 21, 2022
Sherpa did a good job. The reps were very helpful and took care of everything I needed. I gave them a month's notice before I need the car shipped, so when it got close to the time to ship it, they found somebody within a couple of days. Sherpa emailed me and let me know when they had a driver and when it should arrive, and they kept me informed of everything.
Look on the internet, see who's the most reputable and be careful when you do a quote online. It goes onto a bulletin board and everybody that has access to the bulletin board will respond to it. All of a sudden, you get dozens of calls from everybody in the world wanting to do it. I got emails and calls and I'm still getting some calls about it. If you're going to do it, go through a reputable broker like Sherpa, and they'll find a driver.
Reviewed Feb. 21, 2022
The driver was amazing. He was very friendly and did great. He got my car here, and it was perfect timing. It was in good condition too. It was dirty, but that's just because I didn't do the free carwash. I experienced absolutely no problem. Sherpa was great, and the quote was very accurate as well.
Reviewed Feb. 20, 2022
My experience with Sherpa Auto Transport was perfect. They scheduled my transport within just a few days. The driver called and got my information and kept in contact with me letting me know his progress. Everything went well as planned from the start to the end. I would definitely use this company again. Very pleased.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 20, 2022
I had a lot of questions and Jordan from Sherpa was able to answer everything very quickly and very direct. With some of the other places I talked to, I did not feel like I was getting a direct and clear answer. Jordan did a very good job and everything went smoothly with Sherpa. Although, it would be good if we could track the car along the way in real-time. It will keep people from having to call back and forth and disturb the drivers in their rounds. But the communication was good. It went just as we were told.
Kathy, we love hearing that you felt we fulfilled our promise of consistent, clear communication and honesty during your transport experience. It was our pleasure to help guide you through the process and we look forward to assisting you again in the future!
Reviewed Feb. 20, 2022
It was handled very professionally and we're very pleased with them. We had a driver within a couple of days and it was awesome. They were right on top of it and the quote was exactly what the final price came out at. A lady who spoke broken English called us and we talked to her just a bit. We told her when she called where we would meet the driver. We live half a mile off of Highway 95, which is the way he was coming out. There's an empty lot right past the Shell station and he met us right there at the exact time. It was perfect.
The driver unloaded the car, we signed the paperwork, and my husband helped direct him out because he had a tight squeeze. He spoke very little English, but he was very personable, nice and friendly. The vehicle had been through snow, sleet, ice and salt and it was dirty, but it was in perfect condition. Overall, Sherpa is an honest company and we trust them explicitly. They're insured and the insurance we had on the vehicle, that's a big deal.
Thanks for the great review, Charlotte! When Sherpa was founded we promised to do things differently. We live out this promise every day by providing excellent customer service. With frequent updates throughout the process, transparent pricing backed by our Price Lock Promise and our commitment to thoroughly vet carriers to find the best option to transport your vehicle. It sounds like you had an exceptional experience with your carrier - something we will certainly make note of in their file so other customers can receive equally great service. Thanks for choosing Sherpa. We look forward to assisting you again in the future!
Reviewed Feb. 19, 2022
Excellent, excellent service. They transported a car for me that I had purchased from out of state and I couldn't be happier with the level of service. From the first phone call I knew this company was different and professional. Communication throughout the process was phenomenal. I highly suggest you use this company if you ever need to transport a car, you won't be disappointed.
Here at Sherpa Auto Transport, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Feb. 19, 2022
The rep was great. She got me a quote and went over it then I called Sherpa the day I was ready for the transport. They said a one to five-day window, and the car was picked up the first day. My son and my father met the driver right down the street. They unloaded the car, and the guy was super. We loved him. He reached out and kept us posted as to the status. The service was great and I was happy. I shipped a car from Hawaii, so that was costly, but it was fair. I don’t have any complaints.
Thank you for the great review, Karen! Sherpa is committed to making the process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - something we will certainly make note of in their file so other customers can receive equally great service. Thanks for choosing Sherpa. We look forward to assisting you again in the future!
Reviewed Feb. 19, 2022
We looked at five different transport companies and Sherpa was the only one who consistently called me back and had any customer service. Also, everything that they said they were going to do, they did and they worked pretty flawlessly. My son was there during the delivery and he had to meet them almost an hour away but they paid for his Uber so it wasn’t that big a deal.
Amy, it means a lot that you chose us to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to ship your car!
Reviewed Feb. 18, 2022
I used Sherpa to transport my car because they guaranteed pricing and they were competitively priced. They had a driver scheduled for me the same day that I contacted them and he picked up my car the next day. My car arrived on time and with no damage. I am happy with the service that I received and will use Sherpa again.
Phillip,thank you so much for taking the time to leave a review. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it as we did when we helped you ship your vehicle. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!
Reviewed Feb. 18, 2022
Sherpa's reps were excellent. I transported a car through them for about 1,000 miles and the quote they gave me was very accurate. The courier driver continued an ongoing dialogue throughout the transport which lasted for two to three days. Then, the delivery was coordinated, scheduled, and right on time. The car arrived dirty, but no damage.
Steve, thank you for your review! Sherpa stands apart from the rest because of our commitment to open communication, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Unfortunately, during transit the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please send an email to fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.
Reviewed Feb. 18, 2022
It was very important that the car was picked up on a very specific day and none of the other carriers that I called could do that but Sherpa did on that particular day. I paid extra because the dates were critical -- it was over New Year's Eve -- and Sherpa did great work. The lady who had me coordinate with the driver was great and the guy who picked up the car was very professional. He checked the car out and they gave us a window coming back. They delivered it on the first day of that window so that was great. Both men that drove the big trucks communicated with texts and telephone calls. We're going to use Sherpa coming back.
Christian, here at Sherpa Auto Transport, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Feb. 17, 2022
Sent a Toyota convertible from suburban Philadelphia to Bradenton FL. Driver did an excellent job keeping us informed about pickup timing and also at the delivery time. The total time to deliver was 2 days which met the commitments and expectations. Car arrived in excellent condition and just a bit dirtier than pickup condition from weather and road dirt. Sherpa was great to work with and highly recommended.
Reviewed Feb. 17, 2022
The reps I talked to at Sherpa were succinct and pretty much focused and as far as honoring commitments, Sherpa did exactly what they said. They laid it all out for me and being forthcoming is important. The transport was done professionally and the car was protected and there was no damage. I wouldn't hesitate to recommend Sherpa. The vehicle is a couple of hundred miles from where it's gonna be stored and I would use them to transport it when it's completed.
Reviewed Feb. 17, 2022
Everything was very smooth. Communication with the driver and the delivery went really well. I liked the process and I would recommend it.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We look forward to serving you, and anyone you send our way, in the future!
Reviewed Feb. 17, 2022
Sherpa stands on to their commitments as promised. I got my vehicle as promised on the date and the time when I needed it. Also, my experience with the customer service was really good. They answered to all of my questions and were very supportive all along the way. My delivery and shipment were really smooth and there were no delays. I would consider Sherpa for my future auto shipment needs and I would also recommend them to my friends.
Subbu, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with frequent and courteous updates, honest pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did when we worked together. Thank you for choosing Sherpa Auto Transport. We look forward to serving you, and anyone you send our way, in the future!
Reviewed Feb. 16, 2022
From the first call just to find out the basics to after my car was delivered safe and sound, I have had nothing but extremely positive experiences with SHERPA and who they work with. The two different salespeople I spoke with at Sherpa were patient, helpful and not pushy. Once I decided to have my car shipped coast to coast with them, they were in contact contact. They kept me up to date to every step and their carrier was the same. My car was picked up and delivered with ease and in the time frame we'd agreed on. The man who delivered my car was very agreeable - there was a huge storm and so getting out to meet him took a little finessing and he was nothing but agreeable. So, all in all, I can't recommend them enough. When it comes to car stuff, maybe because I'm female, I tend to think I'm getting taken advantage of and yanked around. This showed me otherwise and I'll use them again when needed.
Here at Sherpa Auto Transport, we strive to provide every customer with the experience you describe in your review. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Feb. 16, 2022
Called to schedule for a car pick up and transport from NV to NJ. Was notified in approximately 3 hours that a transport had been secured and pick up would likely happen in 2-3 days...I would get a call 24 hours in advance. Got a call the next morning that pickup would happen the next day in the afternoon. The next day, got a call that pickup would happen between 12-1 pm. Carrier arrived at 12:25 pm. Delivery was estimated to be 4-10 days. Car was delivered 4 days later. Great communication...no issues with pickup or drop off. Would definitely use Sherpa again if the need arises!
Thank you for the great review, Howard! Sherpa is committed to making the auto transport process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - something we will certainly make note of in their file so other customers can receive equally great service. Thanks for choosing Sherpa. We look forward to assisting you again in the future!
Reviewed Feb. 16, 2022
I am happy with the overall communication with Sherpa. The transfer company was late, and representatives went out of their way to make sure the delivery would still be feasible. I would recommend Sherpa, and will request their services in the future.
Reagen,thanks for taking the time to share your Sherpa experience! Consistent, clear communication and honesty are the foundation of our philosophy. That's why when you give us a call we are able to connect quickly and get any and all questions you have answered. Thank you for choosing Sherpa Auto Transport!
Reviewed Feb. 16, 2022
I spoke with somebody from Sherpa and they were very knowledgeable, which gave me good comfort that my vehicle would actually be delivered. They did a great job. This was my first time doing this and I was a little bit nervous. Usually, I drive across the country with my trailer and pick up the car myself. This time, I didn't want to do that. The guy I had was very accommodating and took a lot of care.
The only thing would be just a little bit of communication up front as to when the car is going to be picked up. When they ended up picking up the car, the person showed up at the pickup location and neither myself nor the owner of the vehicle knew that they were going to be there at that particular time. If they could’ve given us a 24 or even 12-hour notice, it would have really helped out. Other than that, excellent communication and I would use Sherpa again.
Thank you for your excellent review, Greg! When Sherpa was founded we promised to do things differently and right the wrongs . Our commitment to top-notch customer service along with our transparent pricing backed by our Price Lock Promise and thorough carrier vetting process makes it possible for us to provide the excellent experience you, and so many others, have had. Thank you for choosing Sherpa Auto Transport and we look forward to future shipments!
Reviewed Feb. 16, 2022
When the car was picked up in my own neighborhood, my brother said that the person was very thorough, took a photograph and walked around the car. They circled all the little dents that I already had in it because it was a 2006 car. I was very happy with the driver. The delivery of the vehicle was great. The gentleman had an assistant with him and they were very careful.
Thanks for leaving a review, Maureen! We are glad to hear that you had a great experience working with this carrier. We will be sure to add this to his file as we consider him for future transports. Thank you!
Reviewed Feb. 15, 2022
After exhaustive research into transport options for my two vehicles, I stumbled upon Sherpa. Sherpa promptly responded to my initial request for information/quote and completely answered my many follow-on questions. Positive information exchange from the very beginning gave me confidence that I had made the right choice... and my confidence was confirmed throughout the entire transport process. Sherpa kept me informed about their search for transport vendors that were able to address my stipulations for pick-up and delivery -- and promptly notified me of contact information for the vendor that took the job. Follow-on coordination with the vendor was straightforward and my vehicles were picked up and delivered without incident and within stipulated delivery timeline. I would recommend Sherpa without reservation.
Steven, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with frequent and courteous updates, honest pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did when we worked together. Thank you for choosing Sherpa Auto Transport. We look forward to serving you, and anyone you send our way, in the future!
Reviewed Feb. 15, 2022
Everything went flawlessly. I was contacted of the exact time for pickup and the exact time for delivery. Driver was very pleasant and arrived ahead of schedule. My car was undamaged. I would highly recommend this company for car transport, very reliable and dependable.
Mary Jane, thank you for taking the time to share your Sherpa experience! By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. We hope to work with you again!
Reviewed Feb. 15, 2022
Sherpa was easy to talk to and they told me what it would be without any hidden fees. During pickup, the guy called and said he'd be there in a window and he was there in that window. When he delivered the car, he did the same thing for my son saying he'd be there within a certain amount of time, and he was. The cost was on the higher end, but it was worth it because it was very straightforward and they were able to work with my time frame.
Thanks for the great review, Barbara! When Sherpa was founded we promised to do things differently. We live out this promise every day by providing excellent customer service. With frequent updates throughout the process, transparent pricing backed by our Price Lock Promise and our commitment to thoroughly vet carriers to find the best option to transport your vehicle. We look forward to helping you with your future auto transport needs.
Reviewed Feb. 15, 2022
I liked my experience with Sherpa. It was fine. They were reliable. It took a little while to find it, but they did a lot of reaching out and telling me they were working on it. The quote was good and true. The delivery was great, too. The guy was really nice. I had to meet him a little bit far from the house, but it was all right.
Paula, thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 14, 2022
Very pleased with Sherpa. Very nice customer service people, that answer all my questions several times. Pick up was on time and delivery as well. I love that you guys have a rebate and the car wash offer, was really amazing. We will recommend to anyone.
Thank you for your review, Silvia! Sherpa stands apart from the rest because of our commitment to open communication, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Unfortunately, during transit the car can get dirty which is why we offer our clean-car guarantee which we are glad to hear you took advantage of. Thank you for choosing Sherpa Auto Transport.
Reviewed Feb. 14, 2022
I liked the person that I talked to. He sounded very sincere. The move was scheduled for the first week of January but it took a while to get a driver. But I understood because of the snow, too. Sherpa was very good. Once they assigned a date, it was very easy. It was efficient. It was around the time that the rep said.
Susan, thanks for taking the time to share your Sherpa experience! Consistent, clear communication and honesty are the foundation of our philosophy. That's why when you give us a call we are able to connect quickly and get any and all questions you have answered. Thank you for choosing Sherpa Auto Transport!
Reviewed Feb. 14, 2022
Sherpa gave me a pretty point-by-point communication. I understood how they brokered people, the ones that actually be doing the transportation, so the expectations were set up upfront. They set up a pretty good timeline for when I should expect to hear from them next, which was pretty important during the process for me. There was a good expectation of each of the points for check-in. They were pretty good about handing off the task to the actual carrier when it happened. It was perfectly smooth overall.
Thanks for the great review, Jared! We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable. Thanks for choosing Sherpa Auto Transport!
Reviewed Feb. 13, 2022
The transportation portion of the two cars being picked up and delivered was great. The driver got caught in a storm that shut down the highways. He was on the road for 20 hours with my cars and he communicated all during that time. I loved him. Then I was also promised two $100 Visa cards, one for each car, that I never received. I don't want to blame Sherpa yet because I've had some mail issues coming from New Jersey to Florida. But it's been a month and a half. I already sent them an email asking, "What's going on?" Other than that, everything went smoothly.
Michael, we appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicles and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. It’s wonderful to hear that the carrier you worked with was great at keeping in touch. Please reach out to fulfillment@sherpaautotransport.com to follow up on the status of your rebate. Thank you for choosing Sherpa!
Reviewed Feb. 13, 2022
The price was comparable. Sherpa quoted me a fee, and I said this other company was less money. They said, "If you send in this thing from the driver, we'll send you the $100." I'm supposed to get that $100 back. However, the young lady that I spoke to over the phone was super nice and informative. And what she said happened. I went with them, and a couple of days passed and I thought, "How long is this gonna take?" I called her up and the next day someone went over there and picked the truck up. Four days later, it was here in Dallas.
Richard, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed Feb. 12, 2022
They were here when they said they were gonna be. The guys were great. The car was perfect when it got to San Diego. I couldn't ask for more.
Thanks for the great review! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed Feb. 12, 2022
The only thing that was a little difficult was, at the beginning, the driver got there at night and I wasn't sure where he was. He couldn't get all the way to my house so there was a lot of running around. And his English wasn't great, so it made it more difficult. But he did a fine job and got it here. It's something I could do again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle. We apologize that the pickup was a bit difficult but we are very happy to hear that you had a positive experience overall and were able to experience what sets Sherpa apart!
Reviewed Feb. 11, 2022
Everyone from Sherpa as well as the carrier that actually transported the car was very responsive, letting us know exactly what was happening at each stage of the transport. The car arrived at its destination earlier than expected and in great shape. Easy peasy!
Thanks for the great review, Suzi! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed Feb. 11, 2022
We were in a serious accident 1000 miles from our home. I knew I didn’t want to leave my car there. How to get it home was the question. Your phone rep was supper helpful arranging the whole thing in 45 min. The amazing part was the car arrived on time even though there was a blizzard. Highly recommend your service. Thanks so much. Dennis **, Dewey, Ill.
Thanks for taking the time to leave a review, Dennis. We are sorry to hear about your accident and glad we were able to help. We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 11, 2022
My husband and I shipped our car from Oregon to Florida. Sherpa explained the whole process and communicated with us every step of the way. It took towards the end of our pick up window to find a driver, but Sherpa was always ready to respond to my questions and was very transparent everything.
Daniela, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car across the country. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed Feb. 11, 2022
I would recommend Sherpa for their price and service. Pickup was just five minutes away from my home. Delivery was right outside my home. So, it was good.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We look forward to helping you with your future auto transport needs!
Reviewed Feb. 11, 2022
A lot of the transport companies are really hokey and have bad business practices. Almost all of them I dealt with give false prices. I couldn't figure out why all these prices kept changing, and Sherpa told me that they had brokers that try to sell it like a car salesman, and then when getting the actual pricing, it's way different. They were honest and upfront about it and told me about it from the beginning, so I liked that. Overall, they did a good job. I'm happy.
Chrisopher, thank you so much for taking the time to leave such a wonderful review. With our Price Lock Promise, Sherpa customers don't experience bait-and-switch pricing. We tell you the amount it will cost to ship your car and stick to it as we did when we helped you ship your vehicle. Thank you for choosing Sherpa Auto Transport. It was our pleasure guiding you through the process!
Reviewed Feb. 10, 2022
They picked up and delivered the car on time. The car was in good condition. The driver of the truck was very friendly. Sherpa advertised a $100 rebate and I got the rebate So, everything worked out fine.
Thanks for the great review, Richard! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed Feb. 10, 2022
What sold me with Sherpa is that their price was guaranteed. It didn't fluctuate. They quoted me a price, and they said, “This is what it is,” as opposed to when I called someone else, they said, “Listen. This is the number, but we don't know what will be the final outcome due to the driver.” Sherpa did what they said. The driver wasn't too sure about my area as far as bringing the whole vehicle in itself. So, what he did was he took a Uber to my house and then drove the car to the carrier.
I was nervous during the transport, so I kept calling Sherpa and saying, “Hey, everything okay? You can call the next day. Everything is fine.” Sherpa called and they were on point with the service as far as answering my questions. There were about two times in transport that I couldn't get ahold of the driver, so I went on immediately and emailed Sherpa. They emailed me within 15 minutes to assure me it was okay. The car got there quicker than what they said. They said it was gonna be there on a Monday. But it got there on Saturday first thing in the morning.
Thanks for choosing Sherpa Auto Transport. We look forward to serving you again in the future!
Reviewed Feb. 9, 2022
Was shipping a car from Wisconsin to Washington, Sherpa was totally transparent with the cost, the agent who helped me book was super friendly and the pickup and drop off were on time within the given window. Would recommend.
Thanks for the great review, Matthew! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 9, 2022
They had the best pricing that I liked with the arrival time. They didn't have a big arrival window. When they did the delivery, they were a couple of days early.
Thanks for the great review! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed Feb. 9, 2022
Sherpa's driver was very nice and he checked our car before he loaded it in the moving truck. He checked it very thoroughly and very carefully. He was also very patient talking to us because we had a lot of questions since it was the first time we had Sherpa as a moving company to transport a car. And the car was my son's and he just bought it a few months ago. When he got his car, I told him to check it because I took a picture as well as a video of the car before we handed it to the driver. So, everything came out perfectly. We're probably going to use Sherpa again when my son moves back here in Texas this year or by early next year.
We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa. We look forward to helping you again!
Reviewed Feb. 9, 2022
When I talked to their rep to set everything up, it was very easy and straightforward. I've had bad experiences shipping my car but this one was pretty seamless. I was very pleased.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We look forward to helping you with your future auto transport needs.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


