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Sherpa Auto Transport Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Becca Blanco

About Sherpa Auto Transport

Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.

Visit www.sherpaautotransport.com
Pros
  • Door-to-door shipping
  • Strictly vetted carriers
  • Price Lock Promise
  • Shipping options available in 50 states
Cons
  • Terminal-to-terminal transport not offered
  • A few reports of delays

Sherpa Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Sherpa Auto Transport?
    • 4,943,040 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 17 Reviews 2175 - 2325
    Verified purchase

    Reviewed Sept. 1, 2022

    I was moving and I read that Sherpa was good. The transport was probably 2,200 miles and took four days tops. Upon arrival, the vehicle was a little bit dirty, but that was to be expected.

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    Verified purchase
    Staff

    Reviewed Sept. 1, 2022

    They were very polite and accommodating because I didn't have an exact date. I was trying to figure out when the truck would be released to me and be able to get it to them. So they stayed flexible with me as I had to bounce days. They worked with me. I communicated with the driver when he was picking the truck up. Then we were able to track the truck. They have trackers on them, so we knew where it was the whole time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 31, 2022

    I felt so confident when I met Emmanuel. After meeting him there was no doubt about his ability to transport my car safely. He wrote down every scratch or dent on my vehicle. I appreciated his professional attitude. Thank you.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Aug. 31, 2022

    It was our first time shipping a car across the country. We did some research and chose Sherpa based on their great feedback. We definitely made a great decision, we will use them again without hesitation. Our car was delivered ahead of schedule and the fee was exactly what was quoted. I’m looking forward to give my daughter the car she inherited.

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    Verified purchase
    TechPriceStaffBillingRates

    Reviewed Aug. 31, 2022

    The whole pricing and quoting experience was low friction. The reps were informative and courteous. They listened to what the situation was. The driver was highly communicative via text. They offered Zelle, which I loved but Zelle wouldn't let me take $900 out of my bank account. Sherpa encouraging their providers to do Venmo, or PayPal, or even Square would be incredible 'cause that way, it allows me to do a transaction on my credit card, which is protected. I had to burn extra calories at first going to a bank. I'm new to the area and I'm not using my local credit union, so I had to find a credit union that would issue a bank check. That was a lot harder at first.

    Other than that, they were great. They were patient while I had to suddenly go to an ATM and withdraw $900 out of an ATM. That's the only part that was clunky. For all the calories and stress I exerted dealing with how to get the money to them, I would have paid a service fee.

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    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsStaffRates

    Reviewed Aug. 31, 2022

    I had a great experience with Sherpa Auto Transport. They were able to secure my vehicle’s transport within three days of me contacting them, and my vehicle was delivered within 24 hours of its pickup. It was delivered impeccably in the same condition that it was picked up in. More importantly, they were able to give me a contract within 20 minutes of speaking with them, unlike a bunch of other auto transporters who I'd spoken to three days before that and not a single one could give me a detailed quote or send me any finalized paperwork to iron out the details.

    If I ever have to have another vehicle transported again, Sherpa will be the first transporter I call. They were very attentive to helping me out. I called them, just hoping that I would have somebody at least call me back. So, I was pleasantly surprised when I was not rerouted to a voice mailbox and hope that someone would call me back, but I got a human being. They were able to give me a quote right away. More importantly, they explained to me that if, for whatever reason, they were able to secure transport but it cost more, it wouldn't be coming out of my pocket. Once they quoted me and set me a set price, that was the price and nothing would change it, even if it had to come out of their end of the money. And ironically enough, I found out afterwards that they ended up paying $50 out of the fee that I paid them to sweeten the deal for my driver to go out of the way. So I appreciated that.

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    Verified purchase
    PriceStaff

    Reviewed Aug. 31, 2022

    Everything went well. It would have been nice had it been cheaper. But I do understand the fact that they were shipping the car across country.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2022

    We will definitely use Sherpa again. Our car was picked up and delivered within the prearranged timeframe. Everyone was polite and helpful. We were given ample notification prior to pick and delivery! Sherpa kept us informed the whole way through the process!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Tars, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    Customer ServicePriceRates

    Reviewed Aug. 30, 2022

    The whole process was better than expected. Easy communication and timely delivery, I had nothing to worry about. The price guarantee is nice, knowing there will be no ** upon delivery is comforting. All in all no complaints from start to finish with Sherpa.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingTimeliness

    Reviewed Aug. 30, 2022

    The Sherpa representative was very friendly and helpful, answered all my questions and followed up with emails. I wasn't able to get ahold of somebody at one point and they emailed me back within minutes. But the driver was horrible. The Sherpa people told me that they would give me 12 to 24 hours' notice before the vehicle would be picked up but the driver called me with 30 minutes. We were not at home, so we had to race home to get the vehicle dropped off. Then, they couldn't pull on the street, so they called me and told me that the driver was waiting a couple of streets over. So, we had to get that done. They never followed up with me on anything.

    I called at one point while we were driving on the road. We were trying to figure out payments because we weren't going to be in the state if they got there early and we would have a friend do it. They told me they would be there Monday, which worked out, because our friend didn't have to worry about the payment. Then on Monday night at 7 o'clock, they called and said they were not going to be there. They called me Tuesday and said they would call me with a couple hours notice so that we can meet the driver on Tuesday morning. And they called and said the driver was going to be there in 30 minutes. Then, they said the driver was at the corner waiting for me. So, we had to get up, race over there, and get the car. There was nothing wrong with the car, but the driver and the carrier sucked. I would recommend them to zero people ever. There was nothing wrong with Sherpa, it was just the carrier was an issue.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2022

    The driver showed up and did a walkaround the way you do with if you would rent a car. Then, he got the car and drove to where the truck was because he couldn't bring it on my street. He picked the car up on the 29th and I got it on the 3rd. My car came and it's running like it's supposed to. I didn't see anything tampered with. Sherpa worked for me. People should try it.

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    Verified purchase

    Reviewed Aug. 30, 2022

    The pickup was in Winnetka, Illinois and the delivery was in San Diego, California. Everything went well. As far as the timing that was promised to deliver, all was correct.

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    Verified purchase
    Follow-Through

    Reviewed Aug. 29, 2022

    Need to explain better to customers that the pickup window is an estimate IF they can find a carrier. Everything went OK on shipping my 2 vehicles, but the pickup seemed to be pretty fluid. Now we will see if the promised rebate ($100/vehicle) is sent as promised.

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    Verified purchase
    Staff

    Reviewed Aug. 29, 2022

    Helped with every step ensuring a safe and easy shipment. I was unsure of how to ship a car but Sherpa Auto Transport helped so much. I would definitely use again and recommend to a friend. Highly satisfied. Sherpa is the way to go.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Dakota, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Staff

    Reviewed Aug. 29, 2022

    Both Sherpa and the driver from Eddie’s Auto Transport were great to work with. They explained every step of the process and the delivery went exactly as described. The car arrived on time and in great shape. I also love the clean car rebate. I would highly recommend!

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    Verified purchase
    TechStaff

    Reviewed Aug. 29, 2022

    I contracted with Sherpa Auto Transport to pick up and deliver a vehicle for me. My experience was very smooth from the pick up to delivery. My vehicle went completely across the country and everyone involved was very helpful and accurate. I also applied for the student rebate and received it immediately after they received my documents. Thank you, Sherpa for making a stressful move very seamless.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 29, 2022

    My experience with Sherpa was excellent from the beginning. The first time I called Sherpa I received the information I needed to believe that my new car was going to get to its destination with no issues at all. And it happened! Thank you Sherpa workers!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    PriceStaff

    Reviewed Aug. 29, 2022

    The quote provided by Sherpa was good. The rep explained everything in detail. The driver came to pick up the vehicle and went over a thing or two. We took pictures of it and he loaded it and signed up.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2022

    The rep from Sherpa was thorough and fast with getting the answers and the driver was excellent. He was fast, informative and polite. They brought the vehicle right to my door way earlier than when it was expected. It was the perfect time.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 29, 2022

    They got all the info they needed, and then my truck was picked up on Thursday and it was delivered to me on Sunday. There were no additional charges or damage. So they did a good job. The quote was the same as the final cost. The driver called me like he was supposed to.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 28, 2022

    The rep, Andrew, was informative, kind and responsive. The shipping process was easy and timely. The cost was reasonable. The only suggestion for improvement is Sherpa says they will pick up your car and deliver your car to your specified location. Both of my locations had to be modified to accompany your trailer. Understandable but you need to market accurately.

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    Verified purchase
    Staff

    Reviewed Aug. 28, 2022

    I thought your service was excellent. The man who delivered the Jeep, were most friendly and did a fine job. I highly recommend Sherpa and the delivery service that you hired, and I would recommend you to anyone else who needs your services. Thank you, Greg

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    Verified purchase
    Customer ServiceBillingTransparency

    Reviewed Aug. 28, 2022

    Updated on 06/04/2023: This was the second time we used Sherpa. It was to ship our daughter's car from PA back to GA. Car was picked up and delivered at times specified without incident. No damage to car occurred. We will be using Sherpa again in the fall to send it back to PA for her next school year.

    Original Review: I called my guys who sell and then have to transport these high-line pre-owned cars to their new owners. They said their transporter could get my daughter’s car from Atlanta, GA to Allentown, PA for $1200. Sherpa got it done for $775 ($825 with credit card). Additionally car was transported in less than 24 hours post pick up. Car had no damage as well. Thoroughly pleased.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Sales & Marketing

    Reviewed Aug. 28, 2022

    Sherpa is great. From dispatch to sales, the whole experience was more than expected.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2022

    I called Sherpa and the guy on the other end of the line was great. He was very courteous and explained everything very clearly. It made it very simple, and he seemed very trustworthy. The pickup and delivery went smoothly as can be. Pavel was great to deal with. He was the driver. He completely put us at ease. So, it was a great experience.

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    Verified purchase

    Reviewed Aug. 28, 2022

    The car was delivered, and everything was satisfactory.

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    Verified purchase
    Staff

    Reviewed Aug. 27, 2022

    From the very beginning they were so professional and courteous. They explained the entire process and were very expedient with pick up and delivery. I’m so glad I chose this company. I highly recommend them. They really mean what they say.

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    Verified purchase
    PriceStaff

    Reviewed Aug. 27, 2022

    The person who picked up and the person who dropped off my car were both very nice and helpful. The car came on time and there were no issues. While this service is very expensive, it was worth it to avoid of headache of driving it myself.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 27, 2022

    My experience was really professional and I recommend Sherpa. The only problem I had was during the pickup. The driver called me that he was gonna be in the area around 10 o'clock at night. We brought the car at around 9:30 PM and we called to make sure he was still gonna come at 10:00 PM but he told me he couldn't make it until midnight. I just set it up again in the morning.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 27, 2022

    I had Sherpa transport my vehicle from Illinois to Washington. Their customer service was good and the quote was fair. The only thing is when I got my car back from Washington to Illinois, I was promised to have $100 for a rebate. I haven't got that. Other than that, the drivers were really great. They did as I requested. They parked the car in the airport parking so when I arrive in Illinois, I can directly find my car and drive it away. It's very quick.

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    Verified purchase

    Reviewed Aug. 27, 2022

    They did a great job. They came and delivered on time. It went very smoothly. $800 was a lot of money, but the service was definitely high quality.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 26, 2022

    With one phone call a process was initiated between Sherpa and me that included many emails and phone calls with an estimate of the shipping costs, directions, time of pickup and delivery. When I had questions, answers were immediately forthcoming. I had excellent guidance throughout the whole process from beginning to delivery. I am completely satisfied and will use them again in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 26, 2022

    I had a hard time knowing who to trust, but I'm glad Sherpa Auto Transport was the company that I ended up going with. They communicated pickup and dropoff information with me, in a timely and clear manner. They were helpful in working with me when I was running late to pickup my car in North Carolina (after we were delayed in leaving our place in New Jersey). If I have to have my car transported again I would choose them. It was delivered in the same condition that it was picked up in.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2022

    I would highly recommend Sherpa Auto Transport to friends and family. The customer service is amazing and make the process simple and fast. I’ve used Sherpa twice now and all the drivers are also five stars and are quick and are on time.

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    Verified purchase
    Staff

    Reviewed Aug. 26, 2022

    The drivers stayed in contact with me and did a great job with the special needs at Drop off with the street not being able to accept the truck. The car showed up in the same condition that we gave them it in. Again, very happy with the results.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 26, 2022

    Daniel and the team at Sherpa are no joke. The customer service was exemplary. The transporter they selected was prompt and efficient, and my car was transported across a multitude of states in a mere two days. The car arrived exactly the way it left, almost as if they placed it in some sort of time capsule. Very pog, cannot recommend enough.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 26, 2022

    Sherpa gave me the best price and when a mistake was made, they redid the offer. I spoke to Isaac and he was a really nice gentleman. He spoke to his people and they kept my previous quote, which was a few hundred dollars less. Anytime I called and asked for him specifically, they would get him for me. It was a great experience. Also, the driver was very careful about my property and I appreciated that. He was able to get that car off exactly where I wanted it. I was impressed. Anybody that wants a car towed back should go to Sherpa.

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    Verified purchase
    Customer ServiceContract & TermsPriceStaffBillingHonesty & Transparency

    Reviewed Aug. 26, 2022

    I'm in Canada and I have a daughter in the US. I had a vehicle in the US that I wanted to return to Canada. It is a Canadian vehicle. My daughter moved to New York City and she didn't want the vehicle anymore so I repatriated it to Canada. I googled the top transport companies because I know the margins are very tight and it's highly competitive so a few extra dollars give you probably a better service. I looked at the reviews on Sherpa. The fellow I spoke with mentioned that Sherpa also was cited by Forbes magazine as the top transport company in ‘22 and that made a big impression on me because Forbes magazine does its research. He also told me to be aware of having those little scanners on your car that charges a toll fee for the Pikepass. He was the only one who mentioned removing those from the vehicle. Otherwise, I would incur the toll charges throughout the transport. I was impressed by that. It felt honest and professional.

    The pickup was in Ann Arbor, Michigan, and the drop-off was in Coleville, Washington. The driver kept in contact with me. I had given him a narrow last few kilometer routes that would have been difficult and before I even contacted him to tell him, “No, take the alternative route that truckers take,” he had already offloaded the vehicle and borrowed just a single vehicle hauler and he brought it up that way. I was impressed.

    Another thing that made a huge impact on me was there was a very tight window. I opened the window up to five days from three days, and the woman on the phone told me right away, “Well, you get $200 off.” I didn't know that, and they actually took it off my bill. I was very impressed. They didn’t have to do that. They're professional and honest.

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    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 26, 2022

    I submitted the initial request to contact me online and then Sherpa called me back. The quote was very reasonable. Sherpa kept me informed. They picked up the pickup truck on a Friday, and delivered it on Tuesday. It was great.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2022

    Our vehicle was picked up exactly on time, by a very courteous and knowledgeable driver. The same driver transported our Mazda from Michigan to Los Angeles and arrived exactly when he said he would, even though we didn't think it was possible to travel that distance in such a short time. The vehicle arrived in perfect condition. We couldn't have been more satisfied with this experience, and would highly recommend them to anyone.

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    Verified purchase
    Price

    Reviewed Aug. 25, 2022

    We needed specific pick up and drop off dates due to the travel we were doing and moving our son out of state. Sherpa worked with the carriers to make that happen for us. The car was in perfect condition, they delivered it on time, instructions were very easy and the cost was right on par with what it would have cost to drive across country, gas, lodging, wear and tear. Very easy to work with and I highly recommend them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2022

    Sherpa employees were extremely prompt in responding to emails, phone calls, and texts. They were also friendly and courteous. They made a complicated experience of moving our child across the country for an internship much less stressful. Thank you very much.

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    Verified purchase
    StaffFollow-Through

    Reviewed Aug. 25, 2022

    My car was delivered as promised. The driver was very nice during the unloading time, and I will definitely let others know about this company. When in contact with the company, the staff was very helpful and answered all my questions and explained what I could expect in this process which made me very pleased.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Staff

    Reviewed Aug. 25, 2022

    I would recommend Sherpa Transport as a way to have your vehicle shipped. I was able to use them to ship a vehicle I purchased in Las Vegas, NV to Greenville, SC. They are very professional and pleasant to work with.

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    Verified purchase
    PriceStaffRates

    Reviewed Aug. 25, 2022

    I used Sherpa before and they were responsive. I liked their service and I will continue to use them. I'm happy with their pricing. Their delivery was perfect and flexible that's why I use them. If I needed to change on the way, their subcontractors were good. We got a text a day or 12 hours before they arrived at the destination.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Charles, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Aug. 25, 2022

    From start to finish, every step was explained to me. From start to finish, every person I spoke with was precise, professional, and a super pleasure to work with. Car was picked-up as scheduled... Delivered in perfect condition as scheduled. Excellent experience and I can see how they earned their great rating and reputation. Thank you guys!!!!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    CoverageStaff

    Reviewed Aug. 25, 2022

    The company we used through Sherpa was Muscle Auto Transport, and we had a phenomenal experience. Sherpa made it so easy. I wasn't there for the pick-up, but my mother-in-law was and she had everything she needed. The drivers, Sergio and Mark, were great. They were super kind to her. They were very thorough according to what my mother-in-law said. They were very flexible with us. Also, we did have some items in the car. It was less than 100 pounds, but they were more than willing to work with us. So, we were very happy. If I were ever to do it again, I'd go with Sherpa.

    Sherpa was upfront with me and they have a $300 kind of insurance. If it goes up, then it will come out of your pocket. I was grateful that I only paid 1,800, and the 300 was locked. I appreciate it. Sherpa's website was great. It had all the information I needed. The three people who helped me book my trip were great, too. They answered all my questions.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Aug. 25, 2022

    We just had our daughter's car transported. I had trouble because I didn't know how the whole process works. The car wasn't getting picked up. It was listed lower. Sherpa didn't explain it. I would say, “Somebody quoted me at 1,200.” And the guy would say, “Okay. I can match that.” So, he had it listed but it wasn't going anywhere. I didn't have any idea. I spoke with them a few times, and the first time, I spoke with a lady and she explained how it works. She was nice and upfront. She looked on there and said, “I can see your car is listed twice. That's not good, because they're bidding against each other.” And she said, “You want to contact the one of the two and have them not listed, just take it off.”

    I called them back because she was helpful. It was getting close to time that we needed the car to be there. The guy just explained to me that we needed to up the price if we wanted to get picked up and delivered. I would get a rental car so it was worth a couple extra $100 to get it picked up. As soon as I spoke with him that day, he took a deposit. And four hours later, somebody was coming to pick it up.

    That guy was super nice. I told him, “I don't know exactly where we're gonna have it delivered to but it's Birmingham, Alabama.” And he said, “Okay, I'll put down ‘To be determined.’ and you can let me know.” While we were figuring it out, this was between Friday and Sunday, so he didn't even have a destination address. When he called me, I told him the address of the truck stop place. I called him back and asked him if he could just deliver it to my family, and he said, “Okay. No problem.“ So, it worked out good. The guy called me and gave me an update when it would be at my cousin's house, because it got there before we did, which was surprising. He got it there in three days. It was crazy how fast it went. He picked the car up on Friday afternoon and it arrived Sunday night.

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    Verified purchase
    PriceStaffRates

    Reviewed Aug. 24, 2022

    Cheapest reliable transport price, and got rebate also. Never made use of free car wash as it's a brand new expensive car. From stating when car was available to pickup to delivery at home was about three days and the driver was very nice. Dispatch was communicative and informative for a first time car transport purchaser. Would use again (and will since I have a second car in process of purchasing).

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 24, 2022

    The entire process was very smooth from scheduling to pickup to delivery. The transport driver was extremely helpful and friendly, and the phone coordinator was as well. Car arrived In perfect shape with no damage whatsoever. Very good job all around!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Aug. 24, 2022

    Sherpa was great. I was new to shipping a car so they were very helpful with explaining that I would not get a notification of a driver until a day or two before pick up. I was a bit worried but everything went smoothly. Once the driver came and picked up the car it was delivered sooner than expected. Great service. Would definitely use again.

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    Contract & TermsStaff

    Reviewed Aug. 24, 2022

    My experience was great. The driver Christian-with Royal Auto-connected with me on a regular basis to let me know where he was, expectations, and arrival arrangements. My car was moved from Miami to Boston and I was certainly at ease the whole time. I would definitely use them again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Aug. 24, 2022

    Great experience; customer service folks were transparent, pricing didn’t change but the price promise $300 guarantee helped assuage any concerns on that. ** driver was friendly and got my car there in good condition and updated me of any delays.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2022

    From start to finish Sherpa was awesome. Kept me in touch with phone and emails on getting someone for my car. It went from Minnesota to Arizona safe and sound. Courteous driver as well. Very pleased with company, would definitely recommend. A+ service!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Aug. 24, 2022

    Easy to make a reservation. Our contact there answered all our questions. We could contact the driver throughout his trip to track his progress and delivery. The contact at Sherpa and the driver were very helpful. We were happy with the company and would recommend them.

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    Price

    Reviewed Aug. 24, 2022

    I've used Sherpa in the past and I used them again when I transported a vehicle from Las Vegas to Colorado. The quote they gave was accurate.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Customer ServicePricePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 24, 2022

    Sherpa's reps communicated very well. They were engaged with my needs and they helped me along the way. I had gone online and quoted some, and then they were in the ballpark with everyone else. So, I picked them as far as reviews. I felt reviews were more important than 100 bucks. My daughter had to be at the pickup point, and that worked out wel. They're a third party and she had to work with the transporter. She called and asked them to change because she had a meeting, and they worked with her schedule.

    The poor guy had his trailer broken and he called me right away and told me what had happened. He had to get a welder. He was supposed to be here in the morning. It's sort of a day behind, but I really didn't care because it's supposed to go into the shop. I had a deadline when it had to be here, but we kept in communication about the timing the whole time.

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    Staff

    Reviewed Aug. 24, 2022

    I set the transport up far enough in advance that I told Sherpa the day that I wanted the pickup. And Sherpa gave a 3-day window from that day, and they pushed it further than my flight would have been. So, I had to pay extra to expedite it from a 3-day window to a 2-day window just so I could make a flight, which seemed silly to me, especially since I booked it so far in advance. Other than that, the driver was great.

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    Punctuality & SpeedStaffTimeliness

    Reviewed Aug. 23, 2022

    Although the helpline didn't work the first few times, they reached back to me after a few attempts to assure me they were looking for a driver for my car. I had originally placed the order for Saturday, then I moved it up to Friday and they actually found me a truck the next day (it was a Thursday), they picked up the car around midnight and I received the car 5 days later on a Tuesday afternoon. It was smooth and no damage was done on the open trailer.

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    Staff

    Reviewed Aug. 23, 2022

    The people at Sherpa are exceptionally friendly and worked hard to get my business. Even gave a rebate for choosing them. Vehicles arrived in great shape and clean. They also offer a free cleaning rebate as well. Great people, Great company.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Customer ServicePricePunctuality & SpeedTransparency

    Reviewed Aug. 23, 2022

    We needed to ship a car from Georgia to California. We called Sherpa and got a quote and pertinent details for the process. All went as planned and according to schedule. Sherpa kept us up to date with emails and phone calls so we always knew where we were in the process.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2022

    Bottom line: very smooth cross country delivery of our two vehicles...Sherpa will definitely be my first choice on any future auto shipping needs. I compared approximately a dozen transport brokers and ended up selecting Sherpa because they appeared to be upfront with all costs and responsive to follow up questions. The entire process starting with Sherpa's offer to selection of a carrier to pickup and delivery, was very smooth. We received both vehicles in the timeframe promised and neither vehicle had any damage. The actual carrier, Safe Auto Transport, was also very easy to work with and always easy to get ahold of. Very good experience!

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    Punctuality & Speed

    Reviewed Aug. 23, 2022

    Sherpa Auto Transport did a great job coordinating the transport of our car. They scheduled the pickup and delivery and coordinated the transportation. Drop off and pickup were really easy. It really took the stress off of having to ship our car. I'd definitely use Sherpa again.

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    Customer ServiceStaffBilling

    Reviewed Aug. 23, 2022

    My car was to be transported from Virginia to Texas. I was told it would be moved at a certain time, it took over 3 hours to be moved which I kind of understood but communication was lacking at times. When the gentleman finally came he was pretty nice but he never came with any kind of Bill that I was told. Then when he called me saying he'll be on his way, well that took over an hour and a half so and I still never got any kind of Bill and when I got an email saying, "You got a free car wash and you got to bring that bill", well that does no use so there goes my free car wash?

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    Customer ServicePricePunctuality & SpeedStaffBillingRatesTimeliness

    Reviewed Aug. 23, 2022

    My experience was great start to finish. There was a miscommunication error, but it was an easy fix. I started researching about 6 weeks before my move. I was connected with Scott who explained the process to me. I took the info and compared with other companies. Sherpa stood out with the price guarantee and great reviews so they were my choice. I submitted my credit card info to hold and then I received a call about 48 before the beginning of my transport window. They let me know that a driver had accepted my bid and that I would get another call about 24 hours prior to transport. I got the call and they picked up my car the next day.

    I was moving from KY to TX the next day. To my surprise they said the car would arrive in Texas the next day. I expected it to take a few days. I landed in Texas the next morning and as I was leaving the airport in an Uber, my phone rings saying that my car had been unloaded and the driver was waiting on me. How in the world?! My car left KY at 4pm and was in TX at 10am the next morning. The car actually got there before I did. The driver was great, customer service was great, my overall experience was great. I highly recommend Sherpa.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Aug. 23, 2022

    Sherpa delivered the car earlier than we expected and everything went just as they said it would. We are very pleased. Anytime I had questions they were very very helpful and courteous, I can’t think of anything else that needs to be said about my experience except that it was great, and easy.

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    PriceStaffRates

    Reviewed Aug. 23, 2022

    I have used Sherpa several times to move my vehicles around the country. Every time has been a pleasure. You just tell them what type of vehicle you want moved and a date for pick up and eta. delivery and they take care of the rest. Price is reasonable. Auto is safe and arrives in perfect condition. I wouldn’t use any other Auto transport service.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2022

    The only thing was finding out exactly when they were gonna pick up the vehicle. Other than that, the delivery was good. The driver called us at a reasonable time and he also called us a couple of hours before he got here. The vehicle was in fine shape so I'm quite happy with the delivery service.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2022

    I bought an antique car and had them delivered to the house in a crate so it wouldn’t get damaged on the way to the house. It's an automobile convertible and I had Sherpa ship it from Alabama to VA. The guy on the phone was fine. The driver was such a nice guy. He dropped the car right at the house just like he was supposed to. I gave him a tip. I told him to buy lunch on the way home.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 23, 2022

    The driver was a great communicator via text. I live in a residential area and he scoped out on a map what he thought would be a good place to pick up the car rather than coming down my street. He found our place that the same morning, but there was a lot of communication in advance before he got there within 25 minutes. The handoff was great. I felt confident. He took a lot of pictures of the car. I had already taken pictures of the car but he took more than I did. About two days before he got to the destination, my niece was going to be the designee and she started communicating with him. She was a little nervous because she had never done anything like this before. She's in her early 20s, and he was very good with her as well. It really was a good experience.

    I would use Sherpa again. This transport was a little more quirky because I had to get another family member involved. But the communication was good before, during, and after. The guy who made the original contract really followed up. He told me what to expect every step of the way. It was a good one. I'm an experienced person in life. So I wouldn't have panicked. But it was something I didn't have to worry about because he contacted me at regular intervals.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    I shipped my daughter’s car from Sacramento, CA to Ames, Iowa. The service from start to end was frameless. Moreover, communication was excellent. I will use Sherpa’s service again if I need to ship my car somewhere in the future.

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    Staff

    Reviewed Aug. 22, 2022

    It was a painless process. The guys loading and unloading the car were skilled professionals. They arrived when they promised. Our cars looked exactly as good as before they left. The crew was courteous and attentive. I highly recommend them for job.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Staff

    Reviewed Aug. 22, 2022

    Our Charity, Patriot Military Family Foundation, had a Veteran attending a Reunion of his Military Unit from Vietnam in Michigan. His wife became ill while there and passed away. The Charity rallied behind this Veteran to help him get back to Columbia SC. A Veteran Pilot flew our Veteran home on a private plane due to his health issues. Sherpa arranged for their car to picked up and transported home. They did an excellent job and we are very grateful for their Service! Strength and Honor!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    Everything went really well. If I had one issue, It would be to have more advance delivery notice (although, I know the driver was trying to reach my son - who was in class and not answering the phone - and he called me instead which was the RIGHT thing to do). From what I heard, driver was very nice and professional and all in all, it was a great experience. Thank you so much!!!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    Jason our truck driver adjusted the drop off point because my daughter could not come up with the cash or cashier's check on time. It worked out nicely! Our truck driver was very personable and worked well with us when I called him on the road.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 22, 2022

    I had a really good experience with this company shipping my classic car. They used soft straps around the tires, Nothing connected to the frame of the car which I was initially worried about. They were extremely prompt. The price was very competitive and they were extremely safe. I would use them again.

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Aug. 22, 2022

    I originally had my car booked with another company. They tried a bait-and-switch on me right before pickup, so I quickly moved to Sherpa Transport. The no-changing fee upfront was clear and did not change. Pickup was booked very quickly within a couple days. Driver was courteous, informative, and communicated well. Car made it from CA to KY a few days ahead of quoted schedule. Highly recommend!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    Used Sherpa Auto Transport to bring my Acura from Los Angeles to NY. Great customer service. Was able to have my car picked up and dropped off door-to-door. Even though my town has a weight limit, Sherpa had transported my car to a two-car transporter and was able to deliver to my door so I did not have to meet the driver elsewhere. Car arrived in NY 9 days after picking up from LA which was good timing in my opinion. Would recommend!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    Hi - I had my vehicle transported from NY to Alabama. All aspects were perfect! Driver was great! Excellent communication throughout the trip! He was timely with the pickup and the drop off. I will use this company again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 22, 2022

    Sherpa quoted us a price and a timeframe for pick up in RI and drop off in Phoenix. The cost was exactly as agreed upon - no increased price at pick up or drop off, they picked up in the early part of the timeframe and dropped off in the first day of the timeframe.

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    Customer ServicePriceStaff

    Reviewed Aug. 22, 2022

    After calling 4 different transport companies, Sherpa was the most expensive - by about $200 before $100 mail-in rebate. However, after looking at all four company's BBB reviews, Sherpa was the only one who seemed to be dedicated to making customers feel satisfied instead of vilified. After my initial quote, they followed up every day with a phone call and/or email, only one other company followed up with a couple of emails. The transport window I gave them was filled at the earliest date of the window and the delivery was days faster than the delivery window - which could cause some issues, but thankfully didn't. The driver called days before and was on time to pick up the vehicle. I'd highly recommend Sherpa for your auto transport broker.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.

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    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 22, 2022

    Sherpa wasn't the lowest price, but I liked that they were a more local company to where the area I was moving my car to, and it seemed like it was an all-American company. I wanted something that was a US-based company. They were so patient with me. I had to call back several times because I had so many questions. No matter which person answered the phone and whom I talked to, they were very patient and answered all my questions. I was very impressed with all their customer service reps.

    The pickup and delivery were super efficient. The transport carrier they ended up getting was the only issue. It was kind of delayed. It was a little bit more challenging trying to communicate with them. When I called the number, I didn't even understand that it was a business. It wasn’t the most professional initially. Then they weren't communicating with us initially. I had to call them. I had to be proactive, but they ended up communicating with us and their driver was great. He was super efficient and the car looked great. The mileage was good. Everything was good. I already have recommended Sherpa to other people because a lot of people where I moved to are coming from other places.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    The person I talked to had knowledge and gave me all the details I needed and explained what happens. But the driver barely spoke English, which I wasn't happy about. The other thing is they picked up my vehicle a mile and a half from my house at the last minute. First, they told me it was a block away at an elementary school and then I got a text saying that they were at a different location. I had to get a neighbor to come get me after I dropped the car off. It was 100 degrees that day. For the delivery, they ended up blocking a lane on a busy highway and took my car off the transport. There were two of us getting cars at that location, but they were blocking the right lane in taking cars off, which I thought was inappropriate. Also, I was disappointed with the driver because they lacked speaking English.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2022

    When we purchased the car in St. Louis, we needed to transfer it to Southern California and the dealer was gonna hook me up with their company. But it was taking too long while we were sitting there in the office. So while they were doing that, I picked up the phone and called Sherpa. I was able to start the deal before we even left the dealer. So we went with my contact with Sherpa. They were highly responsive and professional. They were also very friendly. They took all the information, and the transaction went incredibly smoothly.

    Sherpa was incredibly responsive. I was able to reach them by phone if I needed to. They were really, really thorough with everything. They were very friendly on the phone. I was highly impressed when we moved down. The whole process was smooth. We’re in Seattle, and it’s a downtown residential neighborhood with tight streets. But they were very accommodating as to where I would meet them and the car made it down to Southern California quicker than I thought it was going to. It was great.

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    PriceStaffRatesTransparencyFollow-Through

    Reviewed Aug. 21, 2022

    Sherpa deserves to be one of the best in the industry. My vehicle was delivered as promised from New Jersey to Arizona. I appreciate the updates from first contact to delivery. Locked in price is an added bonus. Thanks to driver Aman.

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    Punctuality & Speed

    Reviewed Aug. 21, 2022

    Wonderful - all went perfectly from pick up to delivery. Not a single complaint. Car arrived quickly and in the same good condition it left in. If I could have ridden in the back seat. I would have saved myself air fare! I would highly recommend Sherpa.

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    PriceStaffRates

    Reviewed Aug. 21, 2022

    They were supposed to pick up the car on a Monday and they didn't pick it up until Thursday because the driver had mechanical problems with his vehicle. But everything else was fine. The car still got there in time and we're happy with it. Also, they gave us a price and they maintained it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 21, 2022

    Ricardo called me. Picking my car up was delayed two days because one of the other people backed out. So, he needed to fill his truck first. But it was an easy process and still a quick turnaround. Everything took less than a week. And every time that I texted or called the driver, he answered. I’d use the service again.

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    Price

    Reviewed Aug. 21, 2022

    When I had my car transported from Texas to Boston, the cost was a bit expensive. I paid 1,350. But everything was good. The vehicle was in good condition when it arrived.

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    StaffFollow-Through

    Reviewed Aug. 20, 2022

    Great experience. Everything was delivered as promised. The driver was terrific and kept me informed as the trip went on. The car was delivered in the same condition it left in. My only concern was that it came down to the wire for them to find a driver but it all worked out in the end.

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    Customer Service

    Reviewed Aug. 20, 2022

    Going with Sherpa was great from beginning to end. Communication during the transport was very good. Having the car here on time was awesome and I appreciate that. It was a good experience overall.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Punctuality & SpeedStaffTransparency

    Reviewed Aug. 20, 2022

    We were transporting from Virginia Beach to Western New York and the hardest part was getting it set up and waiting for Sherpa to find a driver. Once that happened, everything was smooth. The drivers were available. We contacted them and they reached back out to us and gave us an update. I initially forgot to take my E-ZPass off the car and they turned around and we got the E-ZPass. They always answered and that helped make a positive experience. Also, they got the car in earlier than they told us they would.

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    Staff

    Reviewed Aug. 20, 2022

    I was here at the delivery drop-off point to assist the driver in unloading the vehicle. That was very good. The driver was fairly well-equipped and easy to work with, and very respectful. We always look to get the cheapest results for the maximum benefit.

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    StaffFollow-Through

    Reviewed Aug. 19, 2022

    Before I reached out to Sherpa, I had never used an auto transporter before, so I was understandably nervous. I had to move my sister's car from N Carolina to California under a considerable time crunch. Sherpa was great, they showed up on time as promised, the driver was very nice and helpful. And finally, the car was delivered on time, as promised, with no problems. I would absolutely use Sherpa again and will recommend them to anyone I know who needs to move a vehicle. Thank you Sherpa!

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    Staff

    Reviewed Aug. 19, 2022

    I have nothing, but excellent comments to make about my experience with Sherpa and Shaughnessy transport. Above all very professional, caring and on time. If I have to transport again, I will do it with Sherpa. Thanks to Wayne for explaining everything while loading the vehicle. Definitely a 5 star review. Once again THANK YOU!

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    Customer ServiceStaffBilling

    Reviewed Aug. 19, 2022

    My son had a really good experience with Sherpa so he made the recommendation when I was moving a car. From the time I reached out, they had the car picked up within a week and it was delivered on time within three days. The pickup was a little odd, though. The driver didn't drive into the neighborhood. He just showed up walking. He also didn't have a bill of lading. He just sent me some text pictures from his phone. But other than that, it went fine.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2022

    Sherpa was one of the cheapest ones. And I love the free carwash. I got it put in my receipt to get my car washed up for that. They called me in 24 hours. And the email was very in-depth on what needed to be done. It took seven days for the car to get here once it was picked up. The transport truck driver called me 30 minutes prior to the delivery. Told me to meet me, which was two minutes from the house. He unloaded the car. He and I did an inspection. Everything matched up and we went on our separate ways. I paid in cash. I would use Sherpa again in a heartbeat.

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    Staff

    Reviewed Aug. 19, 2022

    It was really easy setting up the transport. We had to keep changing the dates of the time window they were going to pick it up because we were selling a house and things kept changing but Sherpa was so good and responsive about it even as it was getting closer. I really appreciated that. We had to leave the vehicle with a friend and they were really great about letting someone else do it. They took all kinds of pictures and my friend sent us the document. That went really well. Then when they dropped it off, the guy was super nice and very professional. The car was secured to the flatbed well and it was in perfect condition. I would use Sherpa again and I've recommended them to someone else that was moving as well.

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    PriceRatesHonesty & Transparency

    Reviewed Aug. 18, 2022

    This is the 3rd time I have used them. Pricing is competitive to the other companies out there. I was on a time frame to get my last car delivered. They worked with me to get the car delivered on time. They are very upfront and honest

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 18, 2022

    The process is pretty easy because they don't leave a whole lot of room for questions. Everything is very well laid out in the emails and such. The transport was from California to Indiana and it took three days. They picked it up Tuesday morning and they dropped it up Thursday. It was fast.

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    Staff

    Reviewed Aug. 17, 2022

    I'm so glad I booked with Sherpa. Everyone I spoke with was awesome, friendly, and answered all my questions. Our driver was AMAZING. JC's Premier Logistics did the actual hauling of my vehicle. It was picked up on time, delivered quicker than I thought possible, and in perfect condition. I'm so thankful!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Customer ServiceStaffSales Tactics

    Reviewed Aug. 17, 2022

    I contacted several auto transportation companies prior to relocating from Glen Burnie MD to Sarasota. The Sherpa Auto Transport representative was great to work with and very helpful. There was no high pressure tactic or erroneous promises. The transportation company used (JL Transportation) was great; the driver (John) was awesome. After receiving a window when the driver would be at my home, the driver (John) called to confirm. He showed up when promised and was extremely careful loading the car (taking several photos to document its condition). John arrived in Sarasota even earlier than thought but accommodated me to have someone meet him at the drop-off point. The car arrived in perfect shape. I have used auto transport companies 4 times now and will only use Sherpa going forward.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2022

    Sherpa did a great job, communicating well all along the way. The first carrier was scheduled on the day we requested but failed to show up or call that they were delayed. Sherpa found Reedy Creek Transport within 6 hours. RCT was also thorough, courteous and promptly on time for both pickup and drop off. Great experience.

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    TechPriceStaff

    Reviewed Aug. 17, 2022

    The extra weight cost for items in trunk was not disclosed contract I received from Sherpa. Other than that, the service and agents were very professional and friendly. The carrier North Point Transportation was excellent. Titus the owner did a great and timely delivery. Frank **.

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    PriceStaffRates

    Reviewed Aug. 17, 2022

    Great experience with our first transport service. Sherpa was helpful in guiding me thru the service process. The transport kept in contact and the vehicles were picked up and delivered without issue. The price was higher than a few others but they delivered.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks Debbie for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    MaintenanceStaffBilling

    Reviewed Aug. 17, 2022

    My experience with them was great from beginning to end. The rep sold me. He was very professional and accommodating. I was very impressed with him. The transporter was great. The driver had broken English and a heavy accent but we got through it. But I got a $50 rebate and I'm glad I read a little further 'cause I didn't realize that I had to send in the bill of lading and the receipt to get it within a certain number of days. The rules of engagement could have been a little clearer. But it all worked out and I got the 50 bucks.

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    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 16, 2022

    Pickup and delivery were prompt. Driver was careful with my vehicle, courteous and professional, and I found the cost to be reasonable given current fuel prices. I would recommend Sherpa and will use them again if needed in the future.

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    Customer Service

    Reviewed Aug. 16, 2022

    Had car shipped Ma-Fl. Transport was done in timeframe given. I emailed questions twice and got a timely answer. Would use this company again, had no problems. So much easier than attempting driving the car myself. Thank you, Sherpa.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Diane, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffTransparency

    Reviewed Aug. 16, 2022

    My 2017 HONDA FIT was shipped from Maryland to Colorado. Car left on 06-August-2022 and arrived in Colorado on 08-August-2022. Kassius ** (driver) of Prime Auto Transport LLC (contracted company) was AMAZING. He communicated all updates and concerns via text messages, screen shots, and photos. Very pleasant to work with. I have transported the same car five years ago using a different company with hardly any communication. I will use Sherpa again without hesitation. The staff at the Sherpa Headquarters was also very professional and prompt with their communication.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 16, 2022

    Sherpa came well recommended and they were affordable. Everything went great and was as smooth as it gets. They were very professional and punctual.

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    Staff

    Reviewed Aug. 15, 2022

    This was our 3rd time using a transport service. Absolutely outstanding service. The driver kept us informed and the car arrived dirty but the same condition it left the lot in. The free car wash was a bonus! We would absolutely recommend this company.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 15, 2022

    Sherpa's customer service was outstanding. I was informed by by friendly professionals who educated me about me every step. There were no surprises and that transparency gave me great comfort in choosing them. That played out through every stage of the process. The carrier that took the job was also excellent. This was my first experience with auto transport and it exceeded my expectations.

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    Response from Sherpa Auto Transport

    Thanks for the great review, Jeffery! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our exclusive Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 15, 2022

    After making the really tough drive from Texas to Washington state, I decided to have my wife’s car shipped. I was very skeptical about having a big investment in someone else’s hands. But Sherpa reassured me and gave me all the right information. Mr. ** was my delivery driver and worked with our tight schedules. The car was delivered without any issues and was still clean!!!! He was awesome, I had a full blown convo with him. If I ever need to ship a car, I will choose this company again. Thank you guys!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PriceStaff

    Reviewed Aug. 15, 2022

    When the right driver finally got the car it was a very good experience. I was quoted $950 and paid the driver $950, but had already paid by CC when reserving the transport another $250 so I am not sure where that went.

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    Customer ServiceContract & TermsPriceStaffHonesty & Transparency

    Reviewed Aug. 15, 2022

    The gentleman from Sherpa who assisted me was very informative, explaining the whole process. He told me what to be aware of and of how other companies can take advantage if you don't know what you're looking for. He didn't say that he was the right choice. He said it was my choice to select the company I wanted to use for my auto transport. So, I felt confident that he provided me with the right information. I spoke to others as well and they were much higher. So, I went with the one that was best for my budget. Sherpa was very straightforward and even gave me the opportunity to select who I wanted to choose. They weren't going to be the best choice but I went with them because they were truthful and honest about the process.

    Shawn, the driver, was wonderful. His partner reached out to me and informed me that they would be able to pick up my car. She told me what day they would be picking it up and what day to expect it here in my area for delivery. So, she kept me engaged as far as giving me a status. When they knew they weren't gonna be able to make it a day earlier, they were very upfront, giving me a call to tell me that the driver had a delay, there was no additional fees for that delay, and was still able to get it to me on the day that they originally stated it would. So, it was very good communication. Then, when the vehicle got here, it was very easy to find the gentleman. We met in a public location, in a Walmart parking lot, for the driver’s safety because of how big of a rig he was driving, and for my safety, too, not knowing whom I was going to be meeting with.

    I had a nice conversation with the gentleman. My husband and I both felt like he was a straightforward, very good guy. And it was simple and very easy. I was quoted 725. I paid 250 for the deposit and my card did not get charged any more than the 250. I had to provide 475 cash at the time of delivery, which I was able to do. And everything was fine. There was no fluctuation in the cost.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 14, 2022

    Sherpa seems to be one of the huge companies in the industry. They have this program called Clean Vehicle Program where they offer you 20 bucks to clean your car once it arrives. I really liked that so I chose them. The rep that helped me was pretty efficient and I didn't run into any problems setting up everything. There were some unexpected stuff that happened. Sherpa assigned me to a driver who had a mechanical failure on his way to my place. They had to cancel my order and they informed me that they couldn't pick up my car when I left. They ended up picking up my car three days after I left my old place. That would have caused a problem if I didn't have friends staying at the old place.

    I was moving my car from the East Coast to the West Coast. When they tried to pick up the car, they said they could not drive their truck to my old neighborhood because the road was narrow. I had to find someone who had to drive my car somewhere. They told me that one day before they were going to pick up my car. I had to ask my friend to drive my car to a shopping mall 16 miles away where the truck can park and load my car. My other friend drove a second vehicle to pick up the friend when that dropped off the vehicle.

    Other than that, the communication was really good. I changed my delivery address twice when the car was in transit. I had a specific delivery time I preferred and the driver was able to satisfy my need. When the car arrived, the condition was as good as when I dropped it off. It definitely needed a carwash though because there was so much mud on it. I took advantage of the car wash program and I got the money back later.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 13, 2022

    Vehicle was delivered quickly and without damage. Good communication and didn’t waste my time. I’ll be using them again if I need a vehicle transported. They made purchasing a new vehicle 14 hours away a simple task to get home.

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    Staff

    Reviewed Aug. 13, 2022

    My car was transported from Blaine, WA to West Hartford, CT. I am very satisfied with Sherpa Auto Transport, they did excellent job! I am also very satisfied with the delivery company. Thank you so much for your great work, I will definitely recommend you to my friends and colleagues.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 13, 2022

    It worked out very well with Sherpa. The communication between myself and Sherpa and with the company that did the pickup and delivery was very good. The driver showed up exactly on time. The car arrived exactly when it was promised without any issues or damage. I was very happy. I was also satisfied that the pricing was fair and I liked the fact that there was a guarantee.

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    PriceRates

    Reviewed Aug. 12, 2022

    I started getting literally dozens of calls/emails/emails after I put out a need for a shipper...I guess it's a cut throat business!! Anyways, I was getting prices from $1300 to $2300 from San Francisco to Miami and it was pretty confusing so I decided to read the reviews and went with Sherpa since it was 5 star rated and had good reviews. Price was $1650, no fees upfront other than $50 AFTER the shipper was confirmed. Car took a few days longer to arrive but no big deal...They held the price, no surprises and no changes. Car was dirty as hell from cross country on open truck but that was expected...No damages. I would hire them again.

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    Response from Sherpa Auto Transport

    Thank you for the review, Ryan! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our exclusive Price Lock Promise. Unfortunately, during transit, the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please email fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2022

    After receiving many calls back from inquiries, I am glad that I chose Sherpa. The set up was very straightforward and reliable. All went well and appreciated the driver's (Oleg) communication and service. I would definitely recommend this company and driver to anyone looking to ship their car.

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    Staff

    Reviewed Aug. 12, 2022

    The driver is very professional at his job. He pays attention to all details on the car, completes and explains all that is required to ship the car safely. I did not have to travel far to pick up my car.

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    StaffHonesty & Transparency

    Reviewed Aug. 12, 2022

    The lady that I talked to sounded very honest and thorough. She gave the answers I needed to hear. The gentleman that delivered the car was amazing. It went beyond our expectation.

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    TechPunctuality & SpeedStaff

    Reviewed Aug. 11, 2022

    Sherpa worked quickly to expedite my shipping request. Driver moved vehicle door-to-door on an east coast route in two days. The contracted trucker handled my vehicle with care after making notes of any scrape or rub. Thanks for speedy delivery!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Lynne, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Aug. 11, 2022

    Everything was great even though it took longer to find a carrier. When you did, they picked up quickly. My only feedback would be difficulty getting someone on the phone after I signed the quote. Before I signed the quote, it was easy to get someone on the phone.

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    Staff

    Reviewed Aug. 11, 2022

    Sherpa was great. They picked my vehicle to on time and delivered it on time also. As a newbie, I didn't understand the process, so a representative assured that everything was going according to plan. I really appreciated that. I've already recommended them and will look forward to using them again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase

    Reviewed Aug. 11, 2022

    We had the car dropped off with some grandparents because we weren’t there yet, and that worked pretty smoothly. But I didn't get to take advantage of the free carwash afterward because of the delay and actually picking up the car from my grandparents.

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    TechStaff

    Reviewed Aug. 10, 2022

    Sherpa folks were extremely knowledgeable, helpful and personable. They hooked me up with Dillon from Superior Transportation, LLC. This contractor, Dillon, could not have been more careful, appreciative of the auto, helpful, communicative and friendly; all qualities shared by the folks at Sherpa! I am a very satisfied customer.

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    StaffRates

    Reviewed Aug. 10, 2022

    The whole experience was perfect, my driver Renier was fantastic. I could never have asked for better service from pickup to drop-off. Went from Fl to Mn in a matter of 2 days. I would DEFINITELY recommend this company. Rating 5 stars to perfect.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2022

    I have never transported a car. This was my first time. What an amazing, easy & great experience I had dealing with Sherpa. I highly recommend this company. They were perfect in every way. Best experience ever. From the minute I called Sherpa to the time my car was picked up they were with me the whole time. I transported my car from Fla to Tulsa. Not only was Sherpa fantastic my driver Roger was the nicest most professional guy. It was a pleasure dealing with him. The experience was top notch and so easy. There is no other company I would use but Sherpa.

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    Staff

    Reviewed Aug. 10, 2022

    I like their professionalism and the way they handled the transport. They seemed to really care. The delivery went smooth as silk. I was quite happy.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 9, 2022

    I highly recommend Sherpa Auto Transport for your next cross-country or long-distance move. Top-notch and professional communication, driving, and transportation. Easily the least stressful part of my move. The skilled driver was excellent and walked me through each step of the loading process. Even let me stick around and watch well after we had wrapped up taking pictures. Very cool to see the whole event from start to finish. Unloading was fast and easy. No damage, just a little expected dust. Bonus: the driver arrived ahead of time. 11/10

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    Customer ServicePrice

    Reviewed Aug. 9, 2022

    The communication from Sherpa and the trucker (DIL trucking) was awesome. I was very worried about shipping my vehicle with all the horror stories, but this was painless! Compared to the other quotes I got from some budget companies, and Sherpa was about 20% more expensive but was totally worth it. Vehicle picked up on the day they claimed and was shipped 1000 miles in 36 hours to my door. Will do all business with Sherpa in the future!

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    Punctuality & SpeedStaff

    Reviewed Aug. 9, 2022

    The driver was amazing. I would definitely use him again. Everything was great. It was a very quick turnaround time, and they were able to get my car transported within a week. So they did a really good job.

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    Customer Service

    Reviewed Aug. 8, 2022

    I had to transport my S-class Mercedes from California to Michigan before medical school started. This company was very consistent with their policies, communication and quality of service. Any time I had any concerns or questions, Sherpa Customer Service replied to me immediately and worked with me to make sure my transport went smoothly. They delivered my car in perfect condition within 5 days of pickup. Of course I needed a car wash after since it was an open delivery but my car was as I have it to them. I could not be more satisfied with their service in transporting my car around 3,000 miles away.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for your review! Sherpa stands apart from the rest due to our commitment to open communication, pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Unfortunately, during transit, the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please email fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 8, 2022

    I've used Sherpa before a few years ago and I had a very good experience. I called them again for auto transport and they were able to ship my car with my preferred date. The price was good, they were friendly and helpful, and driver was courteous. My car was shipped within one day! Honestly did not expect such quick service. Overall, I was very satisfied with the service and would not hesitate using Sherpa again.

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    PriceRefunds & PayoutsRates

    Reviewed Aug. 8, 2022

    Sherpa made this process as easy as possible. I contacted them because of their price guarantee. Once they provided my quote, they contacted me within one week with pickup and delivery dates. My vehicle arrived in perfect condition. They may not be the cheapest but you get what you pay for and I will only use Sherpa in the future.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Doug! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 8, 2022

    I had tried another service and at the last minutes, they couldn't pick up my car on the date I needed. I called Sherpa - honest about the pricing, efficient and professional during the quote conversation. They handled my needs quickly - my car was picked up exactly when I wanted. Great communication between the transport driver and us. My car arrived in perfect condition.

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    CoverageTechRefunds & PayoutsStaff

    Reviewed Aug. 8, 2022

    I used to live in Arizona where my grandfather was and we owned a 1930 Model A. I moved to Michigan and when my grandfather passed away last year, it was time to bring the car home. I used Sherpa and the experience went fairly well. The driver was very helpful to my sister in getting it loaded and was helpful too in getting it unloaded. The car was an antique vehicle and it had a dead battery, but we made it work. The driver had to take a car off the trailer to get to my car and he took his shoes off and left them in the trailer to drive this other car. He was very meticulous.

    The only hiccup that I had was when the driver reached out to me to give me the total of what I needed to pay him when he came. I already knew how much I had to pay and I had a cashier's check because that was what I was comfortable with. He told me I had to have cash and I told him that my contract said I can pay with a cashier's check. He took it and it wasn’t a problem.

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    Customer ServiceStaff

    Reviewed Aug. 7, 2022

    My experience was great. Customer service was excellent. I have received my vehicle in a timely manner. I would definitely use your company again if I have to purchase another vehicle in Hampton Virginia. I was very satisfied with the outcome. Thanks to everyone for such a wonderful service. SH, Framingham

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 7, 2022

    One of my best friends bought a Camaro from me and I looked up which transport was best recommended for classic cars. Sherpa was at the top of the list. Communication with them was through emails and phone calls with the scheduler through the company. The rep was great and answered all my questions. Once the driver got selected, I was directed to him through phone and text messaging. I got a great driver. I was given a couple of different options for a closed carrier or enclosed carrier and then guaranteed the price that they quoted me. The experience was pretty good.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 6, 2022

    I liked the price guarantee of Sherpa, the representatives that I spoke with, and the ratings. They had a good military rating. Customer service was great and the delivery was perfect. The only thing was the driver was supposed to give us a call an hour before he showed up. He just showed up at the door. Thankfully, my husband had driven up into the driveway and it went great. I was impressed with Sherpa and I will use them again next year if my son deploys. He’s in the Air Force.

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    Punctuality & Speed

    Reviewed Aug. 5, 2022

    Everything went as discussed and promised. The car got picked up a day early and the car was delivered a day early. Under promised, and OVERDELIVERED... Who doesn't like that! Overall great experience and will definitely use again. Time to buy another car so I can have it shipped by Sherpa!~

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    Customer ServiceCoveragePunctuality & SpeedStaffTransparency

    Reviewed Aug. 5, 2022

    In Less than 24 hours I was contacted and everything was scheduled. They showed up on time and picked up the Jeep in a covered trailer. The vehicle was delivered in Tempe, AZ in 48 hours in the same condition that it was received. The two man crew was very courteous and pleasant to work with. They also updated me along the way and informed me about 2 hours before they get to the destination, so I was ready. I highly recommend Sherpa. This was the first time I had done this and I was very worried about all things that could go wrong. Prior to commitment, a representative explain the whole process and answered my questions on the phone and everything worked as he had outlined.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Aug. 5, 2022

    I did a Google search of, “Need to transport my car,” and it turned into a million phone calls. Sherpa was, by far, the best I dealt with. When I finally decided to go with them, it was very simple. The rep was very straightforward and she wasn't trying to sell me on anything. It was basically, “We're the best because we offer a guaranteed price.” She gave me time to think about things. It just felt positive versus slimy which I got from the others.

    Sherpa had a higher price than the others. However, with all the changes in gas prices, it was the better route to pay a couple of hundred dollars more. I'd much rather pay somebody more to transport my car than get the cheapest one. Sherpa was more top-rated. Communication was top-notch. The car arrived early and they brought it right to my daughter's door. The car was perfect. The driver was just super. I have recommended Sherpa. My daughter who is up in Washington also recommended the company to a few friends who were looking to transport their vehicles.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2022

    Very reliable, great communication and reasonable fees!!! 100% recommended. Delivery was very professional and before expected date. They have a very reputable drivers and lots of experience in the industry. No brainer if you need to transport a vehicle.Very reliable, great communication and reasonable fees!!!

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    Staff

    Reviewed Aug. 4, 2022

    Transport driver was a knowledgeable and real nice man to work with unloading the car. I was kept up to the progress of my cars travel to me. I would feel confidence recommending these folks to transport a car to anyone..

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    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2022

    Excellent experience.. We plan on using them again when we head back east next year! The driver came when they said they would.. The company kept in contact with us beforehand and the car was delivered when they said it would be! Reliable and trustworthy!

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    Staff

    Reviewed Aug. 4, 2022

    This was one of the easier parts of our cross-country move. Sherpa took care of setting up everything. Our driver was pleasant and handled the car well. He was also more efficient than expected and got the car to us earlier than anticipated. I appreciate Sherpa’s rebate and clean car guarantee programs as well. As long as that goes through, I will be a completely satisfied customer.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Rebecca, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. If you have any questions related to your rebate or car wash fulfillment, please email fulfillment@sherpaautotransport.com and our team would gladly assist!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 4, 2022

    Could not be happier with your process. Gave a quote and stood by the quote. Communication was excellent from the start to finish. Driver was cordial and prompt. I have no complaints. Sherpa did an excellent job. By the way, they even had the best prices.

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    Sherpa Auto Transport Company Information

    Company Name:
    Sherpa Auto Transport
    Company Type:
    Private
    Year Founded:
    2017
    Address:
    5960 Fairview Road, Ste. 400, PMB 4554
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28210
    Country:
    United States
    Website:
    www.sherpaautotransport.com