Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed May 23, 2022
Ray, the guy who picked up the car, was terrific. He gave me his number and stayed in touch. I wasn't at the delivery end of things because he left Florida before I did and my buddy met him up here, and everything went very smoothly. It was great working with Sherpa.
Reviewed May 23, 2022
Setting up the transport was very easy. I've done this before and Sherpa did it the best. The move was between California and Michigan and it took three days. Sherpa is trustworthy.
Alexis, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport and we look forward to serving you in the future!
Reviewed May 22, 2022
I was quite impressed with the way Sherpa handled the shipment of my car from New Jersey to Texas. They stuck to their initially offered price and handled my car with great care. My car arrived on time and there were no damages. I'd highly recommend this to others.
Reviewed May 22, 2022
The rep was very clear with the communication. Their support was spot on and the service was awesome. The movers were did inspections for about an hour before they loaded my car into the trailer. They delivered it without a single scratch and it was before time.
Reviewed May 22, 2022
The rep was very helpful, honest and straightforward. He explained that Sherpa has a price lock, which even though their price may not be the lowest, they're gonna guarantee you that that would not go above that dollar amount that they gave me on day one. And I appreciated that. That was one of the reasons I decided to use Sherpa, because some of the other companies gave a low number upfront and then at the last minute, right the day before the car is supposed to ship, they would say that they couldn't find a driver that would do it for that fee and that it was gonna be this much. I used Sherpa twice and both drivers were great. The vehicle arrived exactly as they left and the car shipped out very fast.
Reviewed May 21, 2022
I did extensive research on Carrier Companies. While the quotes I received from other carriers were much lower priced, SHERPA stood out in all the reviews as being the best. This proved to be a somewhat lengthy process but I am extremely pleased with the results. SHERPA contracted with a very reliable company and the shipment/delivery was flawless. Thank you!
William, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. With every quote backed by our Price Lock Promise, you can rest assured that the amount you're quoted will be your final price. Thank you for choosing Sherpa Auto Transport!
Reviewed May 21, 2022
Working with Sherpa was very nice. It was the first time that I used a car service and I was very pleased. The lady that I talked to over the phone and the people who delivered the car were also super nice. They delivered the car faster than I thought and the car arrived in perfect time. My daughter got the car picked up from New York and I received the car myself in Florida, and I was so happy. I'm gonna do it again, as soon as my car is ready to go back to New York, which should be in September or August.
Reviewed May 21, 2022
Most of the times we've had Sherpa, they've been very professional and courteous. They make sure the car doesn't have any damage before they load it and when we get it on the other end, so they've been very good about that. The driver was wonderful. We've been very happy with their services. They met all our expectations. They did what they said they would do.
Reviewed May 20, 2022
I was given a five day window for pick-up. I rented storage because I was flying in from out of town to meet the driver. He was there on day one. No need for storage and he actually picked the vehicle up from my hotel before my return flight. The vehicle almost made it to my home before I did because my flight was delayed. The driver was professional yet friendly. I would recommend Sherpa to anyone.
Janice, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. We look forward to serving you and anyone else you send our way!
Reviewed May 20, 2022
The process was simple, including a clear, guaranteed price quote, ease of scheduling, as well as communication with the driver. My vehicle arrived earlier than I expected, and it was in perfect condition. Also, each person I engaged with was very friendly and helpful.
It was our pleasure to guide you through the process, Travis! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. Thanks for shipping with Sherpa!
Reviewed May 20, 2022
I was very happy with the conversation with the rep. Everything that he promised happened. The quote I got wasn't the lowest but it was fair. The transport company wanted a little more so Sherpa met that and reduced what they would take so they honored the quote they gave. Some companies tend to give a low quote then they raise it up. I was very happy that Sherpa honored the quote. My vehicle was dirty when I found it but that's to be expected when you travel in an open vehicle. Sherpa offered a carwash reimbursement so I did that.
Reviewed May 20, 2022
We happened to see Sherpa on the internet and I called a couple of places and picked them. It was fine signing up with them. We took the car over and met the truck, and we went over the corners. They put the vehicle on the truck and we met them down here in Florida and did the same thing in reverse.
Reviewed May 19, 2022
It was easy, fast, convenient, and Scott was super helpful. They answered all my questions. All of my concerns were addressed. My car got delivered quickly and it was in great shape! I would recommend them to anyone who is trying to buy a car in this difficult economy.
Reviewed May 19, 2022
I’m a very happy repeat customer. Without fail, on time pick-up and delivery from coast to coast based on my specific needs. As a travel nurse, I would definitely recommend using Sherpa Auto Transport for vehicle shipping! Easy, on-time, great communication. Can’t beat it.
Thank you for being a repeat customer, Vikki! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. We look forward to serving you again!
Reviewed May 19, 2022
Sherpa Auto was very responsive and kept me updated along the way. I really appreciated their help in shipping my car. The price was locked in from that first call with the customer service sales representative and my vehicle was delivered on time! Highly recommend their services when needing to ship your car long distance - in my case, it was halfway across the country. There's a reason they are rated so highly online!
Truc, we love hearing that we lived up to our expectations of excellence. We strive to make the auto transport process as east as possible. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed May 19, 2022
Sherpa was fantastic. It's costly but it was worth every penny. I felt very confident that my car would arrive quickly in one piece and in the same condition. The gentleman who transported my vehicle was very friendly and he answered all my questions. He made my experience really good. I got a free carwash out of it too.
Reviewed May 19, 2022
My experience with the Sherpa Transport was great. Initially, I selected a different company but when the date came, I was not getting any driver from them. So then I reached out to Sherpa Auto Transport and they promised me that they would be giving me a driver pretty soon. My situation was that I was flying out in next couple of days and I needed someone to pick up my car before I fly out. Within a couple of hours, I got the confirmation that Sherpa had a driver for me. The next day, the driver reached on time and took my vehicle from my place. Then a day earlier than the promised date, I got a call from them that my vehicle was supposed to be ready and to be delivered. They kept me informed with the whereabouts of the vehicle. It was reassuring and very helpful from them.
Reviewed May 18, 2022
The experience was excellent. I appreciated being informed of the driver's arrival to pick up my vehicle and the flexibility to change the time. The driver was very professional and friendly. Jesse was someone I believed I could trust. My vehicle was delivered within the time specified and in the same condition as it was received. Thank you so much!
Valorie, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed May 18, 2022
I was very pleased with Sherpa Auto Transport services for my son's car from Houston to Denver. The customer service rep was professional and answered all of my questions. The price was competitive to other carriers. The car was picked up within the window provided and delivered the next day. My son took pictures of the car prior to pick up and the driver took lots of pictures also. The driver called when he was within 2 hours of delivery and again when he was 15 minutes out. We picked up the car at a facility 2 miles away from our home. No damage to the car. I would use Sherpa again.
Reviewed May 18, 2022
First time shipping a car and I am so glad we chose Sherpa! Everything from the initial phone call to the delivery was perfect! Super impressed with the communication (so hard to find anymore); I was kept informed through the entire process. The transport driver was very courteous and respectful as well! My son's car was in great hands! The upfront pricing is what attracted me first. Hands down Sherpa is a clear winner!!
Stacey, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed May 18, 2022
My experience was amazing. I expected the move to take more than 10 days because of shipment and gas prices. But as soon as someone picked up my car, I got it within a couple of days I was really happy about it. The driver was really professional. He couldn't turn into our driveway 'cause his carrier was big so he called me to come up to the street where he was parked at. The vehicle was in perfect condition aside from the salt on the car but they gave me a $20 voucher for a carwash. Also, I got a fair price from them. I tried other companies as well but their price was nothing compared to what I got. I will definitely be using Sherpa again.
Reviewed May 17, 2022
My car was picked up on time and shipped and dropped off in 2 days from Arizona to Indianapolis. Great Job.. The Driver was professional and pleasant. I will be using this company when I have to ship my back to Arizona. The price was a reasonable price also.
Thanks for choosing Sherpa Auto Transport, Danette! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We look forward to assisting you again!
Reviewed May 17, 2022
The team at Sherpa are top notch. Always answer phone and questions. They helped make navigating an unregulated industry quite easy. Worth every nickel for excellent service and follow up. A clear roadmap to the process- met all the timing dates. A++ provider.
Reviewed May 17, 2022
We have a classic car and needed it moved about 200 miles. The phone contact was polite and professional. The car arrived home. The driver of the trailer was friendly. No glitches, great email updates. I would use them again.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed May 17, 2022
Sherpa was more on the expensive side but their approach was really professional. They reply to me. They answer the phone. They're straightforward about the process. The reps were pretty, pretty knowledgeable. When I was worried about the trees that the transport was gonna get there, they didn't know the answer so they forwarded me to someone else on their team who was more familiar with the matter, and then we discussed it. It was an awesome experience.
The process that they explained to me is that they have a network of drivers that they put a request out to and whoever can do that within the time frame that I gave them would be the person who got the job. Sherpa told me who the driver was and then the driver that did get the job reached out to me first and told me that they're the driver. Then I verified to make sure that they were with Sherpa. The driver gave me the time frame of when the car was getting picked up and gave expectations of what the process was gonna be like. Once the car was being dropped off, they gave me a time frame it was getting dropped off and the expectation.
Reviewed May 16, 2022
Have used Sherpa several times and they have always been reliable, dependable and affordable. Most recently were able to deliver the car to my house. Drivers have been helpful and courteous. I would definitely recommend this company to family and friends.
Elliott, thanks for being a repeat customer and for sharing your experience! Nothing makes us happier than hearing that you would recommend Sherpa to friends and family. By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed May 16, 2022
The reps were always available, communication was fantastic and the shipper arrived on time, The vehicle (classic truck) was not damaged and the driver was friendly. Absolutely the best selling point of this service is the communication. I am very impressed and will use Sherpa again!
Dave, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 16, 2022
Great service door to door car shipping. I would recommend it to anyone that needs their car to be transported from state to state. On time, easy to coordinate everything. Very reliable. Great job and the estimate price stays the same. No surprise.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 16, 2022
I did an extensive research online making sure I had the best deal and not being scammed. I made sure their credibility was valid and accurate before moving forward with anything. Trust me, I read all the reviews online. The whole process from my initial inquiry on the phone to setting up the travel details moving forward to pick up and finally drop off were seamless. Customer service was quick to respond. The driver communicated estimated arrival times frequently. They were able to get my car delivered on time as promised. I definitely recommend booking with Sherpa.
Reviewed May 16, 2022
The process of scheduling and getting my questions answered was frustrating. I had to make multiple calls and could never get my service person and I would get different responses from different people. So that was the most discouraging part of the experience. I kept out dealing with a lot of various different people that I could never get ahold of a point person. That was the most frustrating part of the whole experience, working up to getting the pickup date scheduled. So Sherpa lacked in communication. But once we had a driver, everything went smoothly after that. The driver picked up our car on the evening of the 18th and he delivered it on the 21st. He was pretty fast.
The driver kept in contact with me and text me when he had a delivery date. He was great. But I didn't deal with the dispatch very frequently because she seemed to not be available. Even though the delivery part was good, it was the up-front part that took the longest time and really consumed a lot of my time just trying to coordinate. Also, there's supposed to be a $100 rebate for the transport but I didn't get it. They also didn't give me any paperwork when the driver dropped off the car.
Thank you for your feedback. We’re glad that our Operations Manager could connect with you to process your rebate and discuss your shipment in more detail. We strive to provide the best auto transport experience and we’re committed to getting better at what we do: making shipping vehicles and stress-free for customers. We appreciate that you took the time to share your shipment details and we hope we have the opportunity to serve you again.
Reviewed May 15, 2022
The truck traveled 3,198 miles. I was in Florida and the pickup was at a friend’s house up in Oregon and it went fine both ways. The driver did a very good job. The battery had apparently gone dead on the truck while he was transporting it and he brought his jumper out, started it and took it out. Everything was great. The cost and quality seemed very fine and proper. I've got my truck that's been in the family for 36 years. So, I’m happy. Sherpa communicated well.
Thank you for the review, Chris! Sherpa is committed to making the auto transport process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed May 15, 2022
Spoke with Josh and decided even though he was the first of many I could have called I would go with his company. First off he spoke English with no accent which to my ears was a blessing. 'Over time I spoke with him about concerns which arose from a husband who had a stroke and was nervous about things, Josh was very understanding, and once I spoke to another associate he was pleasant as well, I would give the name to all that would ask for a good broker for any one looking to ship their car. The transport driver was also very pleasant. Flaviu was great.
Reviewed May 15, 2022
I am very thankful to the Sherpa team for their excellent work. The way Car transportation was managed. It was done on time and on budget. Communication steps were very clear and auto transportation has been done as described during the conversation. It was a wonderful experience.
Reviewed May 15, 2022
Sherpa was the best I've ever used in transporting a vehicle. The communication with the driver was nothing but the best. I called on the phone and they called me back. They were spot on with their timing, reliable and careful, and the car was in perfect condition. They were right on time and the price was right. They were nice people when they got here, patient and gave us a chance to come get the vehicle. I have no complaints and I'd call them again if I had another need for it. It was a great experience and I’m a happy consumer. I love it.
Randal, it means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together and we look forward to working together again!
Reviewed May 14, 2022
Had my vehicle transported from FL to IN, & they were very professional. They kept in contact with me through the whole process. Once they picked up my vehicle, it was delivered to me within a few days. The driver was very friendly & nice. They were the only company that could secure a driver. I will use them every time I need a vehicle transported.
Reviewed May 14, 2022
I was responsible for getting my new car from Colorado to Batavia, NY, and I panicked! I spoke to 3 different companies and decided on Sherpa. They addressed my concerns, gave me THE best price, were fast delivering, and communicated through the entire process. Thank you, Sherpa!!
Reviewed May 14, 2022
The reps had excellent customer service. This is the first time I've ever shipped anything and they explained the process. I got a phone call from this gentleman that would be picking it up and he was excellent. He kept me posted on the transport because it was going all the way across country and it got delivered on time. The quote was consistent with others and the final price was what was quoted to me. It was a wonderful experience with Sherpa.
Pam, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 13, 2022
I appreciate your Honesty and prompt credit of $100! Both Brittany & Josh were great to work with and very Professional and helpful! I was really impressed with Rod or Ron ** and owner of Rod Express LLC from Burlington Wi. I made his pickup & delivery at easy in & out for him as I drove Semi for years! A Great experience Overall! I'll call in the Fall. Dean **
Reviewed May 13, 2022
We had a great experience with Sherpa (Darrin was really helpful) and with Express Diesel, the company that shipped our car from New York to Oregon. Everything went smoothly and the car arrived in perfect condition. The driver was very polite. We'll be back for the second car.
Thanks for choosing Sherpa Auto Transport, Karen! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We look forward to working together again!
Reviewed May 13, 2022
Great communication, consistent information, flexible to our needs. Sherpa had a competitive price and all staff were very professional to work with. Email communications were responded to very promptly and we were keep in the process loop the entire way. Thank you, Sherpa, for making the transporting of my mother’s car so simple!
Reviewed May 13, 2022
This is my 3rd time using Sherpa. Very professional, prompt and customer oriented. Would definitely use again, and would recommend them to anyone who is looking for a car transporter. They even offered us a a $20 credit to get our car washed.
Thanks for being a repeat customer, Ken! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We're glad you used our Clean Car Guarantee for a free car wash on us. We look forward to assisting you in the future!
Reviewed May 13, 2022
Received excellent service from Gorman Transport- especially the driver George. Was on time, efficient, courteous, car was protected from elements in covered carriage arrived in mint condition on time. Was very pleased with transport with this particular Company. Would use them again if needed.
Reviewed May 13, 2022
The fee charged was reasonable. Car delivered on time in good condition. The delivery driver was very thorough, he double checked to make sure everything is OK before he turned the car over to me. I would definitely use the services again.
Thank you for the review, Yimin! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. We appreciate that you took to the time to share your experience!
Reviewed May 13, 2022
Once the driver got in the area, the communication went very well. He was very nice, courteous and professional. My experience with Sherpa was very good. The price was a little bit higher that I had wanted to spend but I was supposed to call about getting a bit of a reduction in the cost from somebody and I haven't done so. The service was reliable and I would use them again. They were trustworthy and they provided a high level of service.
Reviewed May 12, 2022
I found it very easy to deal with Sherpa. I called and made arrangements and everything followed through as expected. My car was shipped from PA to CA. No issues at all. I would certainly use Sherpa in the future for shipping my car.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier. We appreciate that you took the time to share your Sherpa experience!
Reviewed May 12, 2022
I set the transport up with Sherpa and the driver came within a couple of days. The transport was from Warwick to the Langley Air Force Base in Virginia. He picked it up on a Friday and it was there Monday. He kept texting me what was going on and my son was texting him, because we had to make sure he can get on the base. He was excellent. He got the vehicle to my son a couple of days sooner than he said he was going to. It worked out quite well and it was quick. I would recommend Sherpa and I would use that transport guy again. He was good.
Thanks for the great review, John! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 12, 2022
I felt more comfortable with Sherpa with the way they were treating me. Their representatives were good and answered all my questions. I had a series of questions to ask. They didn't try to fluff me off. They gave me a direct answer. We were shipping a car to my son. The pickup was in Prosperity, South Carolina. The drop-off was in Loves Park, Illinois. My goal was to have the car there by Friday. They picked it up on a Wednesday and they assured me it would be there Friday, and sure enough, it was there on Friday.
Reviewed May 11, 2022
The pickup and transport of my vehicle was fantastic as Steve was tremendous. The only frustrating piece was that my car was supposed to be picked up Mon-Thurs as I was leaving town and it didn't get picked up until Friday, which I had communicated. Additionally, the prior week I tried calling multiple times and my call was never answered on clarity around when pickup of my car would be.
Reviewed May 11, 2022
Best experience ever! Sherpa took really good care of us from day one and we had the car sitting in our driveway just 12 days after placing our initial telephone call to Sherpa. I very highly recommend this company. They are a very trustworthy transportation company and I’d absolutely use them again if needed in the future.
Reviewed May 11, 2022
I am very pleased with the transport of my SUV from Fairfax VA to Mpls MN. The driver was very responsive. He called me when he was getting near my house for the pickup. He parked nearby so it was easy to load the vehicle on the street. He answered all of my questions, told me what route he was taking and when he would arrive in MN. He was very accurate in his estimate. He unloaded in front of the house. No damage to the vehicle. It arrived in good shape and on time. Good Job. I'd use this service again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 11, 2022
The driver was super nice and gave me a ride back home after I dropped the car off. He was very punctual and communicated well with the time and location to drop off and pick up the car. Sherpa was able to locate a driver within the window and always answered my questions promptly.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 11, 2022
Everything went smoothly with Sherpa and the best part is the car arrived without any scratches or damage to it. I’m very happy with that.
Reviewed May 11, 2022
Sherpa's representative was super good. The only misunderstanding was I told him I was not looking to have the car in two or three weeks. I want it ASAP, and it took longer because they said they were trying to find somebody in Oregon to bring the car back. I wish it was more clear. Other than that, the driver kept us updated. I called him so many times to say, “Where are you at?” He was not upset. He was very nice. He told us exactly when he was going to be around and helped us with the car and made sure to walk around and that there was no scratch. He was very professional. Overall, I was very happy with Sherpa. When we will need service again, it's them we will call.
Reviewed May 10, 2022
Easy to book and complete. Driver was very professional and delivered very quickly. Only complaint I could have is I would have preferred an option to pay remotely for the delivery rather than requiring my family who received the delivery to jump thru hoops to pay the driver.
Reviewed May 10, 2022
There is a reason Sherpa is top rated. After getting the run around from other shippers on pricing and driver availability, Sherpa was clear, consistent, and great at communicating. On top of that my vehicle was delivered quickly, ahead of schedule from East to West coast with a smile. Thanks Sherpa!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards.We're glad you chose to ship with Sherpa and we look forward to assisting you in the future!
Reviewed May 10, 2022
I had to transport a car from CA to VA. I did my research on the best transport companies, as I have heard all the horror stories of transporting a car. Sherpa was extremely helpful, updated me along the way. The driver also was very helpful in coordinating pick up and delivery. It was very easy and the car arrived early. I would definitely recommend Sherpa for any auto transport needs.
Reviewed May 10, 2022
We were very happy with Sherpa in transporting a car from Texas to our daughter in college in Boston. The car was picked up promptly and the driver was experienced and professional. We had no issues and were updated as to when the car would reach the destination.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 10, 2022
The coordinator was pretty nice about the setup of the transport. He texted me to let me know that they were looking for a driver and that as soon as one is located, he would contact me. He contacted me a couple of times. The only thing was I asked for a 24-hour notice to get to our truck and ready to go. The first time, they couldn’t do it. A driver passing through here had a cancellation, but I wasn’t able to get the car ready to be transported then. The second time, they called to give me 24-hour notice and that was what I needed. The driver was super nice. He called me a couple of hours out and then about an hour out before he arrived. Then, he told me what time he was gonna be there and he got there almost on the dot. Also, I got my car a day early, which was convenient for me. If you want your car picked up and delivered on time, Sherpa is the way to go.
Reviewed May 9, 2022
This was by far the best experience I have had with a shipping company. Everyone I spoke with was nice and knowledgeable. The driver was such a nice man and a pleasure to work with. My experience with this company was excellent.
Reviewed May 9, 2022
Sherpa Auto was amazing. Everything from the initial estimate to the delivery of my vehicles. It was easy, straightforward and without hiccups. Our driver Jose was great. I would definitely recommend Sherpa Auto to a friend. Thank you very much Sherpa Auto…
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 9, 2022
Although the stated method of payment was cash or certified check, it turned out cash was the only option. This was inconvenient but not a show-stopper. It would have been nice to get just a simple text from the driver as to location along the 7 day trip from California to South Carolina so we could better anticipate the arrival time. But with all that said, I was very satisfied with the transport company, AJA Transport Inc, that Sherpa identified as the transport company.. Their equipment seemed very reliable and the driver very professional. I called the AJA dispatch number a couple of times and they picked up the phone immediately. Sherpa, the broker, answered my questions thoroughly and quickly found the transport company (AJA) that would pickup and deliver my Ford Fusion. My car was picked up in a timely manner and delivered within the estimated delivery time.
Thank you for your feedback, Gary! We apologize for any inconvenience in regards to payment. We have presented your feedback to our operations team to look into the matter. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thank you again for your feedback and we look forward to helping with your future auto transport needs!
Reviewed May 9, 2022
Hired Sherpa to ship a car purchased from Boise Idaho to Philadelphia PA. They quoted a price of $1,400 with $200 deposit. They are a broker. I was worried after reading so many horror stories from other people. However, My experience was totally different, the price they quoted was what I paid and the car was delivered on time. I would use them again.
Reviewed May 9, 2022
On time! No hassles! Great service and communication. Car came quickly and as promised. And they even included a car wash after! Fair pricing and very efficient. Definitely recommend them! Very transparent to explain how the trucking works and pricing. Was very glad to know as I had booked a cheaper company - but then realized it would be full of issues once I booked them. I'm very happy I found them and switched! Hassle-free!!!
Reviewed May 9, 2022
Sherpa connected me with a phenomenal transportation company. I had an end to end smooth experience and I would definitely recommend Sherpa. Sherpa's reputation is well earned and I felt very comfortable with my vehicle moving across the country. Vehicle arrived safely and in excellent condition.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 9, 2022
I had to ship my vehicle from San Francisco to Chicago and the communication with the driver was good. He contacted me a day before the pickup and then, he dropped it off for me. It was smooth and the price was a reasonable range.
Reviewed May 8, 2022
Driver was scheduled quickly, the driver was very courteous on giving me updates once he arrived in Nebraska to pick up the car, contacted me for a delivery time once in Minneapolis, MN, and dropped the car off carefully to the parking spot on the street in front of my home.
Reviewed May 8, 2022
I Shipped a car from Texas to Michigan.. I reserved service Monday and was told they had 5 business days to find a driver and schedule pick up. MY Car was picked up Tuesday night, and was delivered Thursday.. NO complaints.
Reviewed May 8, 2022
The people Sherpa hired for us were outstanding and I would use them again. They took good care of our car. Also, I was able to contact people at Sherpa. I couldn't contact the people who were on the operation side but if I had any questions, the salespeople would contact some for me.
Thank you for the review, Ed! It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed May 7, 2022
Very good and responsive service. Meet what they promised me and the car was delivered on time. Good experience and meet the budget they promised. Very very good and was a good pick up and delivery experience. I was very happy with the experience.
Reviewed May 7, 2022
Moving my car from NJ to FL could not have been easier. Customer service was responsive and helpful. They worked with me to accommodate the pick up contact who lives 2 hours away from the pick up point. They kept me posted along the way. Best of all, the car arrived in just one day! I highly recommend Sherpa!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 7, 2022
My Sherpa experience was perfect. The first carrier hired to do the job had to cancel due to mechanical problems with his truck. Sherpa succeeded in securing a second carrier within the time frame promised. My vehicle was delivered in perfect condition.
Reviewed May 7, 2022
Everything went as described. The Subaru was delivered to MSP in just two days and the transporter was super nice and very professional. It’s an interesting process, but the Sherpa folks talked me through it and kept in touch daily.
Thank you for your review, Anna! We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.
Reviewed May 7, 2022
Sherpa was very good. The driver didn't speak good English but it was fine. He unloaded the car quick and it was out of there within 10 or 15 minutes.
Reviewed May 6, 2022
Signing up through Sherpa was hassle-free and the pickup and delivery went well. The courier was personable and kept in contact with me throughout the process. He updated me throughout their trip. I'd recommend Sherpa.
David, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed May 5, 2022
The person I spoke to was very helpful. I was constantly kept notified of where the vehicle was. Everything went smoothly.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 5, 2022
Delivery was quicker than anticipated once truck was picked up. The driver was respectful and knew his carrier well. Communication and follow up were excellent. Smooth process from start to finish. Would absolutely recommend Sherpa to anyone needing Auto Transport.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 5, 2022
The drivers picked up the car in California on time and also delivered it to Virginia within the scheduled timeframe. The price was locked so it didn't change. That was good. There was also a free carwash, but I had a membership so I didn't need to use that.
Reviewed May 4, 2022
If you are worried about the legitimacy of the company, please be rest assured that it is legit and they will take care of you! The communication was a 10/10 and the driver of my car was super great!! If they give you a quote it’s only locked for 10 days so please keep this in mind.
Reviewed May 4, 2022
As a military family, we’ve seen the performance of various car transport companies over several years. This is, by far, the best experience we have ever had. From the initial call until delivery, everyone took time to answer our questions, explain their process, and do exactly what they said they would do. I am extremely happy with the quality of service and the flawless delivery of our cars.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 4, 2022
Great experience from start to end. Customer support team was extremely helpful with taking the information and providing a price-locked quote. Once vehicle was ready for shipping, pickup was scheduled very quickly and delivery was completed within the estimated timeframe.
Reviewed May 4, 2022
Very helpful answered all my questions found a driver very fast. Price was reasonable, drive came as he promised, automobile was in perfect condition. Shane was the best communicator ever, he made everything clear so I could understand the process. Will use this company again!!!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 4, 2022
I’m so glad I found Sherpa Auto Transport for my cross-country auto shipping needs! Every time I speak to a customer service representative, I feel important and heard. Sherpa is responsive to inquiries and customers’ needs and did a fine job in matching me with a trustworthy business to have my car shipped. You get a great bang for your buck booking with Sherpa, and I look forward to working with them in the future.
Reviewed May 4, 2022
Excellent service. Daily email updates, even though I suspect they are auto-generated, if I responded to it, I got an answer almost immediately. Had tried to ship this car to the same destination a year before with a different broker, the day before my flight I was advised it wouldn't be picked up until at least the next week. Then who was going to load it? Decided to try once more and found Sherpa, what a difference! The actual transport company, Formula Motor Group did a great job picking it up and delivering it door to door.
Reviewed May 4, 2022
Sherpa’s customer service was very helpful, courteous and efficient. The quote was higher than what we thought it was gonna be and what we wanted to pay, but it was very comparable to what everybody else was charging. The car was being picked up by the airport and it was supposed to be in the morning but we realized late the night before that we were not gonna be ready so we called the driver. He said it was not a problem and he completely rearranged his schedule. He accommodated us so he made all his other pick-ups first and then picked us up last, which was unbelievable, because we were familiar with the area and we knew the crazy driving and backtracking he had to do in order to do that. He was so nice. He kept calling us with updates because the traffic in Seattle was horrendous.
We got there 30 minutes beforehand, which there was time enough for us to unload the vehicle and get our stuff into the hotel and then get back out there to meet him. It was awesome. It was the same guy for the delivery and it was perfect. It was much easier because they were already here in town and we could meet him anywhere. He was superb. I would definitely recommend Sherpa. I liked the person that coordinated everything at the beginning. I called him all kinds of crazy hours and so many times to work this out and he always answers his phone day or night, and I know he had kids because I could hear them. That was above and beyond anything I would expect.
Thank you for the review, Connie! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise. Thanks for choosing Sherpa!
Reviewed May 4, 2022
The pickup and delivery was super easy. Sherpa gave me a 12 to 24 hour lead time. The drivers were there when they said they would be. I met their guy in a convenient spot for loading because they had a very large trailer and I lived in a tight neighborhood. We did a walkaround, took pictures, and signed a bill of lading. They then loaded the truck. They let me know where they were at every day. They also gave me the ETA when they would be there. They showed up on time and there was not a scratch on the truck. I was very happy.
The quality of service was top-notch. The cost was expensive but I'm gonna chalk that up to the fuel because it is extremely expensive right now. Relative to the gas price, the service and the cost were right in line where they should be. Sherpa offered an incentive where if I take my car to the carwash because a lot of bugs got stuck to it, and if I send them the receipt back, they would refund my money for that. I did that and that was fantastic.
Reviewed May 3, 2022
Everyone that I spoke to from the person who took my reservation to the driver were all very attentive and friendly. Driver was communicative, friendly and professional! My car got to its destination quickly and without any issues! I would recommend this service to anyone!
Thanks for the great review, Michelle! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 3, 2022
Nothing but good things to say about Sherpa and Global Transport. Sherpa procured a driver in the allocated time. Alex the driver from Global Transport was great. He explained everything thoroughly so there were no surprises. The car arrived when he said it would and in good condition. Liked using Zelle to pay. Convenient for everyone.
Reviewed May 3, 2022
Everything seemed to be okay with my experience. The only downfall is the driver. English was definitely his second language and it was hard to communicate. He understood his job and loaded the vehicle. That was not a problem. In the manifest, they had it down as a two-door but it was a four-door. These are minor things. I wasn't too concerned with that because the pictures told a better tale. Other than that, the pick-up and delivery were fine. We had a week window for a pickup. They told us originally between the 16th and 21st and they picked up the car somewhere in the middle of that. They were well within what they told us. There were no issues and no damages to the car. The final cost was exactly the same too. Sherpa performed as expected and I would recommend them.
Reviewed May 3, 2022
I'm enjoying working with them. Communication is great and they keep us informed. They are very upfront about everything.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 2, 2022
Sherpa Auto Transport was an excellent broker and delivered a very good auto shipment experience. Price was reasonable, arrangements were swift and flexible. The delivery was across the country and incredibly swift. The driver was courteous, friendly. My only wish would be been for door-to-door delivery. I did not realize this would not be the case, and had to take an Uber 20 miles to receive my car. Not a big deal, though, as everything else about the experience was superb.
Reviewed May 2, 2022
I acquired a Lotus Elise from a seller located in Florida. I reside in California. Sherpa offered a competitive price for cross-country transport within approx. one week of my request. The car arrived in fine shape in a closed container. The driver was exceptionally courteous and careful in offloading the vehicle. I was 100% pleased with everything about the shipping. Thank you to Sherpa and to the driver for his courtesy, care, and professionalism!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 2, 2022
It took one month to transport my vehicle from FL to NM. I tried several transport companies prior to contacting Sherpa. One company quoted me $1200 but after they got a driver the price went up to $1900. Another company had what seems like 50 disclosures to sign. I felt like I was signing my life away just to get my vehicle transported. What in the World for! One wanted all their money as soon as the car got picked up. NO! One man felt the need to lecture me about how his company was the #1 auto transporter in the nation and that I had no choice but to pick his company. NO! Soon I realized many of the people who posted negative reviews with the other companies all were recommending Sherpa. The experience with Sherpa was as expected. I got a reasonable quote that was based on market rate, my car got picked up and was delivered as expected. It really should be that simple!
Reviewed May 2, 2022
Best decision I could have done. We are a military family so we had to move to GA for that from CA. I was looking at all other options but Sherpa was the best one and I am so happy I chose them to transport our car. They took care of everything and promised their price with no hidden fees. 10/10 Amazing.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle.
Reviewed May 2, 2022
Sherpa was great. I was under a time constraint and Sherpa picked up my car the following day. Josh who helped me on the phone was fantastic and explained to me everything I needed to know about transporting a car which was delivered in the exact same condition as it was picked up.
Reviewed May 2, 2022
Don't mess around with signing up with any other brokers. All you will get is junk emails and spam texts. Sherpa had my vehicle picked up in 5 business days and delivered in 2 days. A+++ Broker! I'd definitely use them again! Thank you Sherpa and your Team!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed May 2, 2022
Sherpa made sure that I was able to bring my car at the time that I wanted to when I was leaving California. It arrived at the right time that they said it was going to. This is the first time that I've ever done anything like this and the cost of the service was good. Everything, such as the timeliness and the professionalism, ended up being exactly how they said it would be. I was happy.
Reviewed May 2, 2022
Communication with the driver was excellent. He was very good with that. The quote and final cost stayed the same. It was more than I expected to pay, but it was worth it. Everything went nice and smooth. The car got there right on time.
Reviewed May 1, 2022
I was pleased that my car arrived early. I am also pleased that Sherpa pays for a car wash because the car will attract dust even in an enclosed trailer. The driver was courtesy and kept me posted about my delivery and he accepted Zelle as payment since he delivered on a Sunday.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed May 1, 2022
I called around for quotes, and Sherpa's online representative was the most helpful. Sherpa was able to explain how it cost and how it works. Sherpa's was slightly less than other quotes. And I was not convinced that paying more would get me any better service. So, they’re fine. It cost $1,100. It’s about what I expected. I got a better feel for how honest of a business they might be because the rep was very upfront about how the process works. I liked that. From the time the car was picked up, it was six days before it showed up, which was fine, because I was driving down myself. And I took three or four days. So, five or six days. Three days it took the driver himself. That worked out nice for me, because I had to pack up my U-Haul and arrive before I could take delivery.
Reviewed May 1, 2022
Sherpa had the best rate when I checked Google. Their rep was good and responded on time. The transport took five days. The only thing was there was no real-time tracking to see where my driver was on the website. That is very important nowadays. I don’t want to call somebody just to see things. I just open the app, the app should pop up, and show “Oh, okay. This is my driver. The truck is here.” But I communicated with the driver a couple of times during the pickup location and also, in between, I texted him and asked him to update me at least 12 hours as a courtesy notice. He called a day before and he was on time. During the drop-off, he texted 45 minutes before he reached the destination. He parked near the apartment. We were ready and paid by cash. It was quick and he handled what would be the papers. The condition of the car was okay. It was an outdoor transfer so there was some dust. My experience was good.
Reviewed May 1, 2022
Sherpa's price lock promise was great. We made a fair deal there. Also, the pickup and delivery went super smoothly. But we found out pretty last minute when the transporters were gonna pick up the car, but that's just the way that transporters are. Other than that, they were amazing. They were very friendly and left our cars without a scratch. We knew we were in good hands because we saw the Ferrari at the top of that shipping container. It was just on perfect timing too. The only thing was maybe Sherpa could have some sort of app where we could track where our car is.
Thank you for the review, Renato! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.
Reviewed April 30, 2022
My car was shipped from Harlem GA to Benton PA. Courteous and helpful service people from beginning to end. My car was picked up and delivered in record time and delivered in excellent condition. I would recommend Sherpa very highly. Thank you.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 30, 2022
I set up the transport but then I found out that I couldn't get the car running. I contacted Sherpa and they were able to reschedule for a week later. The driver met my mother at the house for the pickup and then delivered the car here in Illinois on the same day. Also, I had a car cover on and I was worried about my mom being able to get it off but the driver was able to take it off for her. She didn't have to do anything.
Reviewed April 30, 2022
I used Sherpa to transport a vehicle I bought out of state and everything went fine. It just took a little bit from when I first ordered the service. It may take a little bit to find the carrier, which was fine. Everything was taken care of. The secondary driver that dropped off the car called me when he left and called when he was coming around. He kept me informed. the car was a little dirty when it arrived but when it's an open trailer, it's to be expected.
Reviewed April 30, 2022
Setting up the transport was really easy. The driver set up a time that we could meet. He showed up at 7:00 in the morning at Audi in Des Moines, Iowa. He was really nice and it seemed like he knew what he was doing. It was all good from there. I noticed that the exhaust of the vehicle got broken but that's no big deal. The quote was really accurate. I didn't pay a cent more than what they quoted me. Sherpa is a good transporting company.
Reviewed April 29, 2022
My Ford truck broke down in Texas last month. I decided to ship it rather than fly back to Texas and drive it home to Northern California after it was repaired. After making dozens of calls to many shippers I found on the internet I was angry and annoyed at the utter disparity in prices and fuzzy pick-up dates. I nearly decided to fly out and drive it home out of frustration. I called Sherpa based on good internet reviews. Sherpa’s representative (Jacob?) was an instant departure from the other brokers I spoke with. He gave me a firm price and had high confidence my truck would be picked up within 3 business days. His demeanor was highly professional and immediately convinced me I had finally found the right company to ship my truck.
Sure enough, I received a call on a Monday saying my truck would be picked within 24 hours. The driver contacted me and provided an eta of about 72 hours to my house. He kept me apprised of his status and delivered my truck to my house as promised. Truck arrived in excellent condition. Sherpa and its driver did a first class job. Thank you!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed April 29, 2022
Have to say Great company to work with. Car arrived so quickly. Always in contact with you. Quick, friendly & very efficient. Discount for cash or cashier check on arrival. So happy. You can’t go wrong choosing them. Dispatcher Diego so kind. It’s a family business for over 10 years. Driver Flavio.
Reviewed April 29, 2022
They did a great job of picking up and quickly and safely transporting my Range Rover Sport. Only concern was told they would ring me day before delivery. Received a call from them @ 9 am while in a meeting and another an hour later saying would be at my house in a few minutes. Fortunately, was able to get home from work to take delivery. Would be 5 Stars if they had called so I could ensure my availability.
Thank you for your review, Edward! We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities.
Reviewed April 29, 2022
The truck transport was very good. I had previously signed with another company. They were absolute crap. I fired them and got ahold of Sherpa. Brittany was very helpful and got me a driver pickup with 3 days. My truck was delivered from Wa state to Vermont on time.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 29, 2022
Sherpa came out with different company reviews saying that they were good. They delivered on time unlike a lot of companies where the vehicles weren't getting delivered on time. They weren't answering the phone and they weren't communicating with the people. They were inflating the price and that was what I was worried about. I was on a budget. Sherpa promised me that the price would not go over what they told me. If it did, they would take $350 of their own money and put it on it. Everything that they told me, they did. They were nice and genuine people.
The transport for my 2010 Cadillac was very far, from Arizona to Michigan. I was very scared but Sherpa did very well. They accomplished everything from A to Z and they did it in that order. They took their time and I felt good when I talked to the rep. I didn't care if it took an extra day or two. The driver actually delivered before they said they would. I’m proud that they did what they did and my car got here. I'm gonna end up using Sherpa again because I have to go back next month.
Reviewed April 29, 2022
Everything was fine from the driver to the delivery. We picked the car up and dropped it off. The driver called me and told me he was three hours out and that he was gonna pick it up. When the car arrived, it was in the same condition as it was when I put it on the truck.
Reviewed April 28, 2022
Arranged car transport company to pick up my car in Florida and deliver to RI. Service was easy, professional and found trucking company to transport my car. The time frame was exactly as requested, they responded promptly to all my questions and concerns.
Coleen, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. Thanks for choosing Sherpa!
Reviewed April 28, 2022
I contacted Sherpa to schedule covered transport of a classic car & Dillon was extremely professional & helpful. As promised, they kept me informed as to the final carrier & and confirmed scheduled pick up. The transport company selected, Bender Transport LLC were excellent. Took video of my car prior to loading and delivered on time with no issues or damage. I never worried about a thing. Highly recommended both companies for transporting your "baby!"
Reviewed April 28, 2022
Driver and dispatch were fantastic. Very patient with dealership dysfunction. Contact at Sherpa spelled everything out - very knowledgeable and detailed. Overall process was very painless. Automated yet personalized.
Reviewed April 28, 2022
Sherpa was great from the communication of the person who booked everything, how he explained how car shipping works, and the shipment was incredibly fast. Everything was delivered right on time. They had guaranteed that it wouldn't be above a certain price and they kept their promise. The transport was from Chicago to San Diego. The driver got up there in less than three days and they were in good shape. The experience was 100% way better than I ever expected. If I use a car shipment service again, I would choose Sherpa.
Reviewed April 28, 2022
I liked the pricing that Sherpa had. Customer service had the knowledge and they were able to tell me what to expect. I did an uncovered transport and the quote they gave me was also very reasonable and the price lock was good. My SUV came in time within the timeframe that they stated and it worked out well. The only thing was, I was moving and I told them that I had stuff in my car. I'm not sure if that was transferred to the driver because he seemed to not expect me to have anything in my car. Other than that, he brought my car to the front of the complex and I paid him the additional cash. It was a good experience.
Thank you for your review, Montia! We are glad to hear your vehicle arrived in a timely fashion and safe and sound. According to the notes on your account, it does look like you were made aware of potential fees for items in the vehicle. We apologize for any miscommunication in regards to this, unfortunately Sherpa can not control these fees as they are at the driver's discretion based upon added weight to the vehicle. Thank you and we look forward to helping you in the future!
Reviewed April 27, 2022
Forgot the others like Montway with their bait and switch. Sherpa may present as costing more, but they will actually get the job done. Montway who quoted a price and when they never arrived one day before I was leaving town, I called them and they said, "Oh, you didn't have a guaranteed date or price." I was like what!!! Called Sherpa and they arrived the next day. Do it the right way the first time out, call Sherpa.
Reviewed April 27, 2022
Transport was higher priced than others but the price was set and no extra charges. The transporters were really nice and delivered the truck to my son at his military base. The disappointment is that they said if I sent them the bill of lading they would issue a credit for being in the military. The credit never happened after requesting the credit.
Thank you for your feedback, Laura. We attempted to call you, but unfortunately we haven't been able to connect. We appreciate your feedback and want to apologize for any miscommunication in the effort to process your rebate. We can confirm that your rebate was processed on 4/27 in the form of a refund to the card on file. You should see it reflected in your account in 5-10 business days. We have also sent you an email with this information and a copy of the receipt for your records. Thank you for choosing Sherpa Auto Transport and please reach out at fulfillment@sherpaautotransport.com if you have additional questions!
Reviewed April 27, 2022
We were notified by Sherpa with every step of the transport. My son is in the Navy & everything went according to plan. CATS which did the transport actually got to the destination in San Diego four days earlier than expected and the auto was in perfect condition as it was when it left. I would highly recommend Sherpa for your auto transfer needs!
Reviewed April 27, 2022
Needed to have a large pickup truck transported from Arizona to South Carolina. The truck was picked up on the day we said it would be ready and it was delivered to the destination in the time frame given and in good order.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 27, 2022
Friendly, courteous and quick transport of my Honda Civic. Price was competitive and reasonable. No hidden charges or extras. Offer of a free car wash at the destination was a nice bonus! I would use Sherpa again & recommend them.
Reviewed April 27, 2022
I contacted Sherpa to arrange to have a car transported from San Diego to Philadelphia. I was very impressed by the information I was provided with, the follow through, the driver of the transport and overall communication- not to mention that as luck would have it, the car arrived a bit early.
Thanks for the great review, Frann! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards.We look forward to helping you, and any others you send our way, in the future!
Reviewed April 27, 2022
Sherpa came through on their fixed price guarantee. The pick and delivery both went smoothly. Sherpa is very communicative and available to answer all questions. Service was door to door and the driver was very courteous and friendly. I would only use Sherpa in the future because I trust them. Most other shippers quote a low price then increase quote hundreds of dollars the week before pick up. Sherpa gives an honest true quote upfront. I have faith in Sherpa.
Reviewed April 27, 2022
Car was loaded Monday in Texas on a one-level carrier and delivered in Pennsylvania on Wednesday. Perfect condition except for bug smatters from being the first-on vehicle. Although their price was at the top of the quotes, the excellent service and no problems were worth it.
Reviewed April 27, 2022
The staff were very good not getting my car in time was disappointing.
Patrick, thank you for your review. We do our best to provide accurate pickup and drop off times. Due to the nature of logistics, it can be difficult to secure a driver for you ahead of your pickup window, even when you book in advance. From the time you book with Sherpa Auto Transport, we start working diligently to find a driver for your transport. We implement numerous strategies to identify, vet, and contract reputable carriers to successfully and safely ship our clients’ vehicles. This also includes utilizing our full Price Lock Promise to contribute additional funds to make your transport the highest bid in the area and further incentivize carriers to pick up your vehicle. We apologize for any inconvenience, but are glad we were able to assist in the transport of your vehicle.
Reviewed April 27, 2022
I could not have asked for a better company to work with. They found a reliable transport to ship my son's car across country. I was impressed with the customer service. I had several questions and they were answered quickly. The staff was friendly and helpful. I would not only recommend them but definitely use them again.
Reviewed April 27, 2022
Fast and professional service. The price was less than other companies I looked at. My car was picked up within three days of my request and delivered the day I arrived. The transport company was efficient and courteous. My vehicle new vehicle was delivered without any damage.
Reviewed April 27, 2022
My 4runner was delivered within the allocated time, however, in trying to coordinate with the driver, who was very friendly and understanding, the expectations on delivery time which were being constantly updated were not managed well. First said would be delivered in the evening of the first day, then wi 10a next day, then at 1-2p, then at 4, then around 630. Had to keep my person tied up all day waiting on it to happen.
Larry, thank you for your review. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities.
Reviewed April 27, 2022
I was happy with the service, my car was picked up and delivered on time. The only thing is the driver could not drive a manual car so I had to get on the truck and bring the car down. The driver was pleasant. I have no other complaints.
LaCrystala, thank you for your review! We thoroughly vet the carriers we work with and will be sure to note your experience to this carrier’s file as we consider him for future transports. We employ a thorough vetting process to ensure that we work with only the best carriers available. We're grateful for your patience as we worked to find a driver that met our high professional standards. We look forward to hearing from you next time you need to ship a car!
Reviewed April 27, 2022
I dealt with James, Ariel (not sure how to spell his name), and the driver Rashid. All were very pleasant and helpful. They made the transport experience smoother than I could have hoped. I’m glad I chose Sherpa!
Reviewed April 27, 2022
They were above board. They explained the entire process to me and said, "This is the price." Also, I ended up getting a rebate back. So, I was very happy things all turned out well.
Reviewed April 27, 2022
Everything was fantastic with Sherpa and we're very happy. We stayed in communication over the phone and the driver called us. The way it was supposed to go was the way it went. The driver was there on time. He met and actually dropped the car off with my girlfriend. Then he drove the car to my house, a few miles out of the way and she gave him a ride back to his truck. He really helped out. The price was right too.
John, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed April 26, 2022
Sherpa provided great customer service when setting up the shipping contract. They explained the process and emailed me the information. The only concern I had is that I didn't receive information from the driver regarding the delivery date and time. The driver was supposed to contact me 1 to 2 hours before arriving at my house. I just happened to be home and I looked out my window and the transport carrier truck was there in front of my house with my new car. The driver did not speak any English and that is probably why I did not receive a call from him. He should've had someone in the office contact me. I was glad I didn't miss the delivery.
Sheryl, thank you for your review. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible and over-communicate regarding timing and appreciate your patience in light of these complexities.
Reviewed April 26, 2022
Our first time having a car transported and Sherpa did a wonderful job. The driver was on-time for pick-up and the car was in delivered with no issues. All very efficient and professional. A thank you call to Dylan, our Sherpa customer service rep, who guided me thru the process.
Reviewed April 26, 2022
Sherpa truck Car Transport took our car from Tucson Arizona to Norfolk Virginia. The car was delivered on time. No damage occurred to the car. It was open transporting. The driver came exactly to our house and delivered exactly to our home here in Virginia. We were extremely satisfied with the service and quality of transport.
Reviewed April 26, 2022
The rep who set everything up was very informative and answered all my questions. I never transported a car that distance and it’s a lot of money on my car. But Sherpa vetting the carriers gave me a little bit of an easy feeling about the selection. The driver was very cordial and pleasant to talk to. He called in transit. He was arriving later than he had anticipated so we had to reschedule the delivery earlier that next day. The communication was there. It wasn't lacking at all and he arrived with the car on time the next day. The quote was the bill, which was one of the reasons why I went with Sherpa. If it was gonna be anything higher, they were going to eat that. They could be more competitive with the pricing though. It was a bit on the high side. But you get what you pay for. My concerns were addressed.
Reviewed April 26, 2022
It was a very nice experience. They got my car here and I appreciate what they did.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 25, 2022
Hello, I compared 6 moving services to transport my SUV. I chose Sherpa because of their ability to accommodate me ( location & timeline ) along with pricing. Every time I called I was treated respectfully and they answered my questions fully. When something changed (time) I was immediately informed. Communication with this company is excellent! Thank you,
Lisa, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed April 25, 2022
We transported our car from California to Indiana and everything worked nicely. Whole process was seamless and our car arrived safe and on time. The driver was also very accommodating during Pick-up and drop-off. Thank you to all involved.
Reviewed April 25, 2022
I had to transport a vehicle from California to here and the company I selected, Sherpa, was the one that I felt most comfortable with. The rep was professional, direct to the point and gave me all good, useful, and helpful information. Sherpa was most upfront with the cost and what it would be, and stayed to that. I knew the driver would show up Sunday, and gave me a call about an hour and a half out from his actual arrival. I didn't anticipate the vehicle as early as it got here, and everything went fine with the delivery.
Reviewed April 25, 2022
Sherpa came through very quickly and Wayne, the driver, was wonderful. He parked in a good spot for me. He didn't mind me asking questions and watching him do what he did. He told me the vehicle would come on Friday. It was picked up on Monday evening and it got there on Thursday evening. It was no trouble at all. So, everything was great.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed April 24, 2022
Some parents of a Facebook parent group I'm part of have used Sherpa and gave them very high ratings so I decided to use them too. My son is in the military and we needed to ship his vehicle. I was absolutely pleased signing up. The process was almost hands-free from the moment that I scheduled the service. There was an individual who came and picked up my son's truck. I barely even had to speak with the guy. If I wanted to, I could track my son's truck from Colorado to South Carolina on my phone by GPS. The whole transaction took 48 hours tops. The price for the service wasn't bad. It was much cheaper than us having to get in the vehicle, drive it to our son then fly back. We were pleased with Sherpa on the whole.
Anji, please thank your son for his service. We appreciate that you took the time to share your experience! Thank you and we look forward to assing you again in the future.
Reviewed April 24, 2022
The reps at Sherpa were great and did a good job. They found a driver and I couldn’t have asked for a better one. My car got here quick and got here before me. I was extremely pleased and I would use Sherpa again if I ever had to transport my car. They were professional and timely. It was a great experience.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We're glad you had a great experience with Sherpa and we look forward to working with you again in the future!
Reviewed April 24, 2022
Sherpa was knowledgeable. I assumed everything was fine, and it was. The driver brought the vehicle to the requested location. But he first put in the incorrect town into his GPS, so he went to the exact address in a different town. That was 30 minutes away. But he came to the correct one. The quote was very accurate. I also worked with the dispatcher to increase the transport amount so I could get someone to pick up my car ASAP because I needed it in a certain time window. And they worked with me to make sure that my vehicle was in the top spot for a transporter. I would recommend Sherpa to friends and family. That was the second time I used Sherpa, and I'm going to be use them another time in two weeks.
Reviewed April 23, 2022
Scott did an excellent job transporting my Kia Soul from Arizona to Maine. He arrived exactly when he said he would. It was a dark rainy night and he had already made 3 deliveries, but was very pleasant to deal with and communicated well throughout the process. He did a 5 star plus job and I would definitely use him again.
Reviewed April 23, 2022
I was told the car would be picked up 4/1 to 4/5, and it was picked up on the 5th. The driver was excellent, called ahead. Made arrangements where and when he would be there. The car was picked up on time, and 2 days later he was dropping it off as planned. Sherpa did an excellent job finding the right company for the transportation.
Thanks for the great review! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed April 23, 2022
The reps were very friendly when I signed up and were very accommodating with my schedule. I told them I needed to get the car picked up by a certain day, and I couldn’t get delivery for two more days and I wouldn’t be there to pick it up. So, they worked with someone who was willing to hold the car for a day before giving it to me. And even the driver was willing, too. I wanted it to be picked Thursday evening and then delivered either on Sunday or Monday. They initially said that they might not deliver on Sunday so they'll deliver on Monday, which was fine by me. The driver they contacted was very friendly and when he picked up, he said he didn’t live so far away, so he could probably come and give it to me on Sunday if it works out with Sherpa. He delivered it to me on Sunday.
The transport was last minute so the cost was a little more expensive than what the others were providing. The others were around $500 and Sherpa was around 750. But the others wouldn't respond back or couldn't find proper drivers for the price and Sherpa could find it within a couple of hours since I called them. So, it was worth the extra money that I paid to get the car transported on my own timeline. They also found the driver within a couple of hours.
Reviewed April 23, 2022
The experience with Sherpa was amazing. My daughter was moving to Georgia and we started setting up months in advance because we didn't want to get where nobody could do stuff for shippers. My nephew moved here in Colorado from Boston a month ago and he had used Sherpa for both of his cars so he suggested we call them. He told us about the window and everything worked like it was supposed to. The reps called on the third day and we had a timeframe because we couldn’t have it delivered before we got there because there was no one in Georgia. They said they would take care of it. It was nerve-racking because we didn't know about our timeline. My sister and her husband came over when they called to say they were coming to get her car. They went to my house and waited for him, and the driver loaded it up and they left. They called an hour or two before so that my sister had time to get over there.
My daughter was only without her car from Tuesday to Friday. She went down and met the guy, and she said he was nice. I sent the receipt for her carwash when she washed her car and Sherpa said that they don't normally do that. You have to mail it in. I emailed it and they said they would take care of it. And so, my daughter is expecting to get the $16 carwash back. I would recommend Sherpa like my nephew did to me.
Reviewed April 23, 2022
I had to transport an automobile I bought and my coordinator with Sherpa was great. I didn't really understand how it worked between the actual transport company and the driver. But there was a guarantee about the type of drivers they tried to select. The driver chosen was from Chicago and was an excellent one. There was good communication between us. They picked up the car on Thursday and delivered on Tuesday. It was exactly as planned.
Reviewed April 22, 2022
Sherpa was great when I set it up through them. Everything was good and it was not a problem at all. The guaranteed rate sold me and the entire process was simple and quick. They had excellent customer service. The guys were great and the emails were immediate. It was good communication.
Reviewed April 22, 2022
The driver picked up the vehicle on a Thursday and brought it in by that Saturday. The communication was good to an extent. There was a language difference but they made it work. It was a good experience with Sherpa.
Reviewed April 22, 2022
We were moving across the country and I was looking at the top five rated on Google. Sherpa came up and I liked their customer service compared to everybody else that I called. Everything went smoothly. The rep answered any question I had. When he finally told me the price, nothing deviated off from that. I did a couple of changes last minute and he honored the original price even though he didn't have to. I was very satisfied with everything, especially the timeframe of when the vehicles were picked up and then delivered. It was amazing.
The first three vehicles were picked up on Friday and they were delivered on Monday, from Washington to Missouri. My father was there during the pick-up and he said the drivers were knowledgeable about tying everything down. They were respectful of the vehicles and they loaded them on and off the trailer. When they showed up, I met with the guy and the kids that were transporting and they seemed like they knew how to take care of their loads. Everything was perfect when it showed up. The vehicles were in the exact same conditions the last time I saw them aside from them being cleaner than the way they got them because of all the rain that they had on the way.
Anthony, we love hearing that we lived up to our expectations of excellence. We know that relocating is stressful. We strive to make shipping your vehicle the easiest part of your move. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed April 21, 2022
Car was delivered from Columbus Ohio area to Clearwater Beach and back. Very easy to schedule our auto transport. Customer service people were very helpful and accommodating. I have used Sherpa for several years and have never been disappointed; even during the driver shortage during the pandemic. They have a good sense of humor, too.
Reviewed April 21, 2022
Needed transportation from TX to WA. Customer service was on point with communication. Informative, prompt, and delivered accuracy. Rates were far better than most of the places I researched in the area. They honor Veterans or active duty members, so be sure to ask for this discount. Driver was very flexible with some of our requests on scheduling. Highly recommend them!
Thanks for the great review, Malinda! Sherpa Auto Transport was founded to make the auto transport process easy. It's the greatest compliment to hear that you found our service to be accessible and reliable! We pride ourselves on working hard for our customers by providing them with fair pricing backed by our Price Lock Promise, frequent communication, and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed April 21, 2022
Sherpa Auto Transport is professional, honest and efficient. They found us a trustworthy and competent transporter in less than a day. We have our car now and it is in great condition. The cost did not vary from beginning to end, so we had no unpleasant surprises. We would definitely recommend Sherpa Auto Transport, as well as the transporter Sherpa contracted for us.
Reviewed April 21, 2022
During the transport, I knew where the car was most of the time. I had to meet them up in a Costco parking lot for the delivery. One of the challenges I had was that I wasn't sure which end I was going to be able to be available on because we were in the process of moving. Fortunately, I had some time at the condo we were in because my girlfriend was trying to sell it. So we left the car there. But then it took Sherpa a while to find a driver because like they went a little lowball at the beginning. Towards the end of their promised time, they started adding their own money in. It pretty much took right away as soon as they started adding a little more money into it.
On the other side, I was hoping I don’t have to ask someone to drive it up there because I didn’t know anybody. But fortunately, it worked out how it did. I was already up there for a couple of days and I had a friend drive me up there, and I was able to drive it home. I was a little stressed when it wasn’t going right away. But they were still within the time they promised to pick it up. They did a good job. They also offered to reimburse me $15 for a carwash but I didn't take it.
Thanks for the great review, John! We are passionate about providing a better auto moving experience, and this begins with transparent pricing. That’s why we’re proud to offer our Price Lock Promise. We were more than happy to utilize our Price Lock Promise to ensure that your car was delivered safely and at the price we quoted. We look forward to helping you again in the future!
Reviewed April 21, 2022
The Sherpa rep had me set up within a few minutes and after that, I was dealing with the logistics company that they contracted for me. It was a super simple, friendly and easy experience. The quote was spot on to the final pricing. It didn’t move an inch and it was economical compared to everybody else that was giving me quotes at the time.
The drivers picked up the car on Sunday and headed down here by Tuesday. I met them when they unloaded the truck. They were a couple and they were very friendly, nice and super informative. They called us to let us know where they were, then they called us again to find a meeting place for dropping the car. Because we live in a condo complex, they couldn't bring the truck in. But that was expected. He couldn't get in the residential neighborhood either. But I live off a main tributary, so I met him about a half a mile from the house, and that was understandable. A lot of the big rigs can't get down these side streets. So I had no problem with that. I got honesty, integrity and value from Sherpa.
Reviewed April 21, 2022
From scheduling to delivery, it was straightforward. The driver was great and so was the representative at Sherpa who was helping me out. The driver was transparent and communicated all the way through. I'm in California and the vehicle I purchased and was transporting was all the way out in Maine, which was in the opposite side of the country. Taking a week from Maine to California was good timing. He was quick about it. So, I’m happy with the amount of time that it took. If I had to transfer another vehicle, I'd definitely go with Sherpa again.
Reviewed April 20, 2022
Very quick efficient service. With no surprise added fees or problems. Time it took from calling Sherpa to receiving my car from Tennessee to California was six days. Rebate was easy to apply for and receive.
It was our pleasure to guide you through the process, Lori! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be efficient! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience. Thank you for choosing Sherpa!
Reviewed April 20, 2022
They picked up the truck at my place and took it to somebody else's place because I wasn't there. But the pick up and delivery of the truck were easy. They were good.
Reviewed April 20, 2022
There were several options out there that had similar reviews but Sherpa was a notch above. The experience when I signed up was great. Otherwise, I wouldn't have done it. The communication with the driver was great too. And the car arrived two days earlier than we had anticipated. So, it was good.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together. Thank you for sharing your experience!
Reviewed April 20, 2022
I had a fantastic experience with Sherpa from the time the guy picked up the car. From Colorado, he got it to California within 12 hours. He was nice and professional, and he took extreme good care of the car. It’s a ‘99 Corvette convertible so he was very careful and it got there perfectly. During the transport, I knew when he was coming and when he got here. He told me what he was doing and he put the car in the front of the truck, and said he was going to pick something else up in Pagosa Springs. Then, he was going to take off and drive out there, and told me when it would be there.
He communicated with my daughter-in-law after that and she knew when he was coming, and she was very happy. He took a lot of pictures and everything was fine. The car was very special to my family. It was my husband’s and I gave it to my grandson. So, it was a hard decision to do. But I checked out many different companies and between my daughter-in-law, my grandson and my son, we all decided that we were drawn to Sherpa. So, it was good.
Reviewed April 19, 2022
Having my car shipped from FL to IL using Sherpa Auto Transport was a totally satisfying experience. Personnel at Sherpa were pleasant to deal with and made sure to fully explain the process, and kept me informed. Cost was reasonable given the current price of diesel fuel, and their quote was comparable with others. While exact pick-up and delivery dates cannot be guaranteed, in my case my car was both picked-up and delivered on the desired dates. Driver of the transport truck was professional and the car was delivered in the same condition as when loaded (i.e. no damage).
Reviewed April 19, 2022
The driver was on time picking up my car and delivering it to me, and the car was in the same shape it was when it left. My only complaint is that I got billed for a couple of tolls going over the Bay Bridge out in San Francisco, because my car has the license plate registered, so it reads the plate when it goes through the toll. Overall, Sherpa was great, and I would recommend them.
Reviewed April 18, 2022
Our car transport from Arizona to Iowa was very smooth from the initial contact with Sherpa to the final delivery in Iowa. All contacts were completed in the time frame specified. The transport driver’s vehicle broke down on his way to us, but kept in contact with us, and was able to transport the vehicle when his truck was repaired. The vehicle arrived in the same condition as it left us. We were very happy with this experience and will use them again.
Reviewed April 18, 2022
After calling several transportation companies which made me feel uncomfortable I check the Better Business Bureau and saw Sherpa listed. Sherpa's customer service team is one of the best in of any industry not just vehicle transport. All three customer service representatives I spoke with from my initial inquiry to follow up were all incredible which won me over. The contractor got my mother's vehicle from Stamford, CT to Port St. Lucie, FL in two days. He loaded and departed between 10pm-11pm Tuesday night and delivered my mom's vehicle between 7pm-7:15pm Thursday night. Best Service Ever!!! I have been telling co-workers, friends, relatives and church folks about Sherpa!!!!
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle. Thanks for choosing Sherpa, Kevon!
Reviewed April 18, 2022
Sherpa Auto Transport made things really easy. They were great all throughout. They were very clear about pricing, they asked good questions and were responsive to my questions when I called or emailed. They said they would pick the car up on a certain date and drop it off also on a certain date, and they both did. So, it was smooth. They checked in on dates for pickup and delivery. Their service was lower than other costs that I received from other companies.
Reviewed April 17, 2022
The person I talked to was very understanding of the situation and understood that I needed some flexibility in cost. They sold it. The delivery crew gave me a call, told me it would be a couple of days when they were close. They then called and said, "You can come pick up your car tomorrow." We met at a place that was convenient for getting the car off the big trailer. And it worked out fine.
Reviewed April 16, 2022
Sherpa had good pricing, but also a good reputation, which was important. My boss lives in San Francisco, and he had a vintage Porsche convertible that shipped from their Austin home here in time for their wedding. And they couldn't get it before a certain date because their party stage wouldn't be available, but they had to have it before the wedding. There were all kinds of complicated things, and Sherpa did a great job. The quote came in, the cost was exactly what the quote was for. They also gave us a free carwash at the end, which was nice. They were super friendly. Also, the guy who picked up the car was right on time and met the person that we had meeting him there. He did a good job of checking over the car and making note of any scratches. I highly recommend Sherpa. I've recommended them to three other people already.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We're glad to hear that you used our Clean Car Guarantee for a car wash on us. Thanks for choosing Sherpa, Lisa!
Reviewed April 15, 2022
I could not be happier! I had a situation and needed a car transport asap and Sherpa came thru! Not only did they find me a driver the same day but the driver was also amazing, he went above and beyond and even walked into our gated community to retrieve my car! My car was then delivered the next day (FL to NC). I am beyond happy and will definitely recommend Sherpa and ‘The Transport Buddy’.
Reviewed April 15, 2022
Sherpa coordinated with transporter Adolfo ** and his partner to transport my car between TX and GA. The driving team was great and delivered on all promises. They were friendly and safe drivers. Sherpa did a good job at a reasonable price. Their price guarantee is real. Finding this kind of service is fraught with risk, but Sherpa did it credibly and honestly. Thank you!
Reviewed April 15, 2022
I would highly recommend Sherpa Auto Transport. After getting the runaround from another company, they came to my rescue and had my son's car scheduled and shipped across the country in less than a week.
Reviewed April 15, 2022
2. Driver communication was excellent and pleasant.
3. Price lock was honored.
4. Representatives from first contact to follow up are timely, professional and friendly. (Without sales pressure)
5. Sherpa is easy to contact and company customer relations software is spot on.
Allan, thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed April 15, 2022
I had a wonderful experience from beginning to end. The process was very easy. They are very efficient and honest. I would highly recommend them to anyone. The carrier they were able to get was even better. He was able to get the car there safely and on time.
Reviewed April 15, 2022
Sherpa's rep was great. And the driver was phenomenal. I met him on both ends of the trip and he took good care. Sherpa is a middleman in this whole process. I lucked out that I had a great driver. Sherpa's contractor was the icing on the cake for that whole deal.
Reviewed April 14, 2022
Exceptional service!!! This is the third time I’ve used Sherpa and EVERY time it’s been awesome! This time the car was picked up in FL on a Mon afternoon and delivered to Northern VA 24 hours later!!! Driver was incredibly communicative and the pick-up and drop-off were flawless and seamless!!!
Reviewed April 14, 2022
I completed an online query & received a call promptly from a Sherpa rep .. highly professional .. very straightforward & answered all my questions. Contracted the delivery from south FL to VA .. driver (enclosed) picked up my car within 48 hours of contract & delivered about 26 hours later .. driver was very professional on both ends .. car was in perfect condition .. will use Sherpa again.
Steven, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed April 14, 2022
The booking process was easy. The pricing was fair. Also, communication was good. The transport that Sherpa hired was good and on time. It was smooth.
Reviewed April 13, 2022
Service was everything I hoped for. The shipper they found was $100 more than they anticipated, but they kicked in their pricing guarantee and took $100 less from my credit card, and I just paid the shipper $100 more when he got here. So it all worked out.
Thank you for the review, Josh! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.
Reviewed April 13, 2022
The driver picked up the car and dropped it off. They set expectations upfront. The driver arrived on time. We had to change the location from my house to my son's office. That worked out well. I was still in transit, so my son met it there. I told my son, I said, “Inspect it very carefully ‘cause it's an open truck and things can happen to it.” The car was very dirty, but it arrived in good shape. We negotiated a discount. And they gave me credit for a carwash. So, overall, it went well. They're good. But the whole industry sounds shady. To my regret, I put in this website asking for quotes. And to this day, I'm still getting emails and calls, asking about they wanna pick up my car. It never ends.
Sherpa can provide all the great service. But the sense I get is they make the arrangements. They get the truck. But if there are issues like damage, you might be on your own. I’m never clear about these handoffs like that. I did my homework, and I knew Sherpa is a broker. So, whatever they quote me, it doesn't mean much, especially the low-end ones. So, I ignored their low-ball rates because no truck would pick it up for that. So, if I had not done my homework, I would have got roped into a low estimate, and the car would have been sitting there forever. But the Sherpa's rep was great. Everything was upfront. One annoying thing is method of payment. You have to meet the driver and give them cash or a certified check. It would have been great to Venmo this or sort of have a deal with the broker. That part of it can be better. Other than that, go for it.
Reviewed April 12, 2022
Our car arrived at its destination in a reasonable amount of time. The driver was very accommodating for the drop off location, since our home is not accessible to the transport vehicle. All went well.
Reviewed April 12, 2022
Open and honest communication from the Sherpa team. They were always available via text or phone call and patient with me while I made up my mind on how to proceed. I appreciated their transparency about the entire process and the pricing - and how their role as brokers vs. drivers worked. Overall they were the best - attentive without being pushy. Also gotta love they will reimburse you for a car wash :)
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Thanks for choosing Sherpa and we look forward to assisting you again in the future!
Reviewed April 12, 2022
After I had sought quotes from seven or eight transporters, a well-mannered and helpful individual from Sherpa called me and explained details of how this industry (car-shipping) works, while respecting both my intelligence and my lack of experience. They also offered a reduced price from their original quote. The signup process was easy with DocuSign, and follow-up was helpful and appropriate. We had issues coordinating on the pickup end due to OUR limited availability, and the subcontractor worked well with us to mitigate these. My vehicle arrived earlier than expected in the same condition it was shipped in, and the driver delivering it also worked well with us. Highly recommend.
Reviewed April 12, 2022
I know that gas prices are high, but Sherpa honored my contract which was very important. Robert, my driver, was in touch with me throughout, and my car arrived before I expected it. Great job, Sherpa.
Barbara, we love hearing that we lived up to our expectations of excellence. We strive to make the car shipping process as easy as possible. To do this we provide frequent updates throughout the shipping process, offer transparent pricing backed by our Price Lock Promise, and thoroughly vet carriers to ensure we're working with the best. Thanks for choosing Sherpa Auto Transport!
Reviewed April 12, 2022
I'm fine with Sherpa, and I waited for them to find the carrier that would bring my vehicle. Once they did that, it was very smooth. The company came, and one of them said, "I got the vehicle." Asked us where we wanted it. And they unhitched it fine and put it where we asked them to.
Reviewed April 11, 2022
My experience with Sherpa was seamless and smooth - there was excellent communication with the Sherpa team throughout the process. They honored the rate they provided. There were no transportation delays or damage to my vehicle - the driver was excellent who picked up and dropped my vehicle from Nashville TN to San Jose CA. I would highly recommend Sherpa to anyone looking to transport their vehicle - their prices were the best and customer service/representatives were knowledgeable and excellent to work with! 5 stars for my experience!
Reviewed April 11, 2022
All people that helped me were very professional and answered all my questions quickly and the driver they sent waS very courteous and delivered my vehicle as they stated. The company kept me informed of all that they were going to do. Very satisfied.
Reviewed April 11, 2022
We had our car transported from Jackson, WI to Henderson NV. Everything went as promised. They gave us a pick-up window, and delivery window, and hit both of them. They promised a rebate, and gave that to us within a day of requesting it. The car showed up in the same condition as it left (a little dirtier :) ).
Reviewed April 11, 2022
I am very impressed with the timely delivery, customer service and smooth process of my vehicle. They used a third party vendor- ** and they were amazing! They were always available by email or phone, and no waiting time to talk to someone. Absolutely recommend Sherpa!
Jessica, thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier. We hope to help you again in the future!
Reviewed April 11, 2022
Was very quick in delivery. 2 very nice men transporting the car and were very careful with unloading the car. Made sure everything was to my satisfaction. Would recommend you for transporting a car.
Reviewed April 11, 2022
The rep was very informative and helpful. He was quick to answer any questions that I had. He was fast to call me back if there were any concerns on my part. I needed the transport to be pushed back by a couple of days because my son was flying back and coming back out there. So they adjusted to my schedule, where it showed up two days later than they were going to anticipate. I would use them again in a heartbeat. I'm moving from Illinois to Florida so I need three vehicles transported, and Sherpa would be the first place that I would call.
Thank you for your excellent review, Cindi! When Sherpa was founded we promised to do things differently. Our commitment to top-notch customer service along with our transparent pricing backed by our Price Lock Promise and thorough carrier vetting process makes it possible for us to provide the excellent experience you, and so many others, have had. Thank you for choosing Sherpa Auto Transport and we look forward to future shipments!
Reviewed April 10, 2022
They were super efficient. They tried to make sure it was clear that they were trying to get the best charge for my specific transport and get the best price for me. The quote was very transparent. The security deposit and how it was handled was great because you still get some of that back. They were also good with following up. When I called the first time, I wasn't exactly sure. But they called back and they were very efficient in their breakdown of the process. They also sent over immediate documents, any type of directions that I may need to make sure that the process goes smoothly, and that everything is happening as they set me up with who would be shipping my car. The driver told me that he would let me know once he was six hours away to give me that timeframe. I called one day just because I was curious on when exactly they would get here and he answered the phone and was very polite. So everything worked out smoothly from there.
Reviewed April 9, 2022
I couldn’t be happier with the service. Especially during the pandemic, as we all know customer service has dropped off since the pandemic began 2 1/2 years ago. But today and with this company you can’t tell. This is a five star rating and I’m extremely happy with the service and I have already recommended this group to two other people who are relocating more than 3000 miles. Thank you for everything SHERPA!
Dean, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with frequent and courteous updates, honest pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did when we worked together. Thank you for choosing Sherpa Auto Transport. We look forward to serving you, and anyone you send our way, in the future!
Reviewed April 9, 2022
From the first phone call, Sherpa walked me through the process of getting my car transported and explained everything in clear detail. Among the most professional companies I've ever worked with. What a great experience!
Reviewed April 9, 2022
Sherpa was in daily contact with me as we approached the time for my car to be picked up. The driver who picked up my car in Illinois and dropped it off in Florida and the driver for the return trip to Illinois were both friendly and my car arrived in good time on each end without any scratches or damage.
Thanks for the great review! It was our pleasure to help guide you through the process with clear and frequent communication, accurate pricing and a thoroughly vetted carrier. We hope to help you again in the future!
Reviewed April 9, 2022
Our experience went great. From the initial call to Sherpa; the quote and scheduling both the pick up and delivery of our vehicle. We used an enclosed transport and everything worked out great. I would recommend Sherpa.
Reviewed April 9, 2022
I sent an email to Sherpa and then they contacted me back with quotes. I confirmed the quote and set it up. Then I was contacted by the driver in about two days. We picked a location for the pickup and my car was loaded. When I got to my final location, they called me and said, "We're here." So I went and picked up my car. I'm happy with Sherpa. They did a good job. It was seamless.
Reviewed April 8, 2022
If you are searching for auto transportation companies these people are wonderful! And I researched a lot of companies and so many are not good to deal with. James was my first contact and he was so good with explaining things, there was no pressure. Everything went on schedule, they picked my car up the first day of the allotted time period and my car was delivered from California to Pennsylvania in three days. It was so easy and made one thing less stressful with a long distance move.
Reviewed April 8, 2022
I like the price of Sherpa. They stood by the quote and we paid what they said we would pay. So, we’re very happy with the price. Their reps also seemed competent. They have very good communication all the way through.
Bobbie, thanks for the great review! When Sherpa was founded we promised to do things differently. We live out this promise every day by providing excellent customer service. With frequent updates throughout the process, transparent pricing backed by our Price Lock Promise and our commitment to thoroughly vet carriers to find the best option to transport your vehicle. Thank you for choosing Sherpa!
Reviewed April 7, 2022
From the first phone call to the final email, every interaction was professional and friendly. All info about the delivery was communicated clearly, every question I had was answered to my satisfaction, and the delivery itself was carried out beyond my expectations. Very pleased and grateful for this smooth process.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


