How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

3x Buyer's Choice Award Winner

Sherpa Auto Transport Reviews

4,943,040reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Becca Blanco

About Sherpa Auto Transport

Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.

Visit www.sherpaautotransport.com
Pros
  • Door-to-door shipping
  • Strictly vetted carriers
  • Price Lock Promise
  • Shipping options available in 50 states
Cons
  • Terminal-to-terminal transport not offered
  • A few reports of delays

Sherpa Auto Transport Reviews

Filter by Rating

  • (5,048)
  • (328)
  • (26)
  • (3)
  • (23)

Popular Mentions

    How do I know I can trust these reviews about Sherpa Auto Transport?
    • 4,943,040 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about Sherpa Auto Transport?
    • 4,943,040 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 16 Reviews 2025 - 2175
    Verified purchase
    Staff

    Reviewed Oct. 2, 2022

    Driver was professional. Jeep arrived in Colorado unscathed. But the approximate time of arrival we were given was off by 24 hours. But things worked out fine. The only issue was the size of transport vehicle. We thought it would be smaller.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 2, 2022

    Wonderful.. actually arrived when expected. No extra charges or fees like some places, and I was able to track my car! Very nice customer service! I called with questions and they were answered promptly. From start to finish my price stayed the same, my car arrived perfectly and was delivered perfectly..

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase

    Reviewed Oct. 2, 2022

    I had a good experience. I appreciated the service.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Oct. 1, 2022

    I’ve used Sherpa 4 times now and there is never an issue, transport and arrival went smoothly and Sherpa was always there to help me answer questions. Smooth and easy process with guaranteed rate, no surprises, very helpful and a very reliable service. Would highly recommend.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Oct. 1, 2022

    The complete process was GREAT! Timely pick up, wonderful driver, timely drop off and car was perfect upon arrival. Pricing absolutely reasonable! Enclosed carrier available which was also perfect! I have used Sherpa twice and will continue to use in the future as I have had nothing but positive experiences. THANK YOU. THANK YOU!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 1, 2022

    Sherpa was rated the highest by far, and it was only 300 bucks difference at most. So, I was happy to pay the 1,100. I can get 100 back. They explained it from the get-go, 1,100, and I can supposedly get 100 back. Because I called them. I rescheduled it two different times. It took three weeks to get it back from the original when I started and they were very good to me. They put up with the thing. They sent me a lot of emails or texts, but it's okay. So, the third Friday, we got it done.

    It worked out good for me because I paid 300 bucks cash. It was a Lowe's parking lot that was only over the other side of the freeway. I go in that area of town all the time, on the side of the freeway from where I lived. So, it was very easy. They pulled a semi off the freeway. The driver was a gruff kind of guy, but it's okay. That's what I expected, guy that's always in a hurry if you're hauling cars. It's a rough gig, but he probably gets paid a lot. But he was loading it up. So, I parked there and I had the dealership bring the new car I was buying from them. So, it worked out good. And I heard he parked it good. He wanted to make it easy and make my nephew come up to the freeway.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 30, 2022

    Great delivery! I felt the quote was reasonable and easy to execute. I shipped an ID4 from California to Texas and delivery was faster than expected. I used Sherpa Auto Transport last year and service was very satisfactory. As a repeat customer I greatly value the consistent service! Thank you!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Shabaka, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 30, 2022

    I had a great experience with this auto shipping company. I recieved exceptional door-to-door service at a reasonable price. My carrier was prompt and professional with the care in which he provided to my vehicle. I plan to ship my car back and will highly consider reusing this company again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2022

    When deciding to ship my car, I was not sure I could trust that it would get to its destination. Sherpa made the entire process stress-free. They were helpful and professional by answering my questions and they answered their phones and set up the carrier! Using Sherpa to set up my car transport was the best decision I ever made.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Neva, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Staff

    Reviewed Sept. 30, 2022

    Everyone was right on time, no issues with the car. Everything went very well. Great people to work with. Car was clean, no dent, driver was spot on, door to door service. The person who set everything was very knowledgeable about the process.

    Thanks for your vote!
    Verified purchase
    PriceStaffBillingRates

    Reviewed Sept. 30, 2022

    I have never shipped a car before and knew next to nothing about the process. I did some research for some other companies and ultimately landed on Sherpa based on the good reviews and their price lock guarantee. I was really nervous about the shipment, but could not be more pleased with the service. They gave me ALL the information I needed, picked it up on my first available date, and it shipped from Boston to San Diego in less than a week. The pick up and drop off drivers were both so nice and walked me through the bill of lading process. My car arrived in perfect condition (and with everything I packed still in the trunk :) ). I never write reviews, but am so happy with my service and was so nervous about the process that I hope this helps someone looking to ship their car in the US!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2022

    This is the second time I have used Sherpa. Excellent communication throughout the entire process. Of all the transport companies I have used over the past 15 years, Sherpa would be the best. They responded to all of my emails promptly, and when I had to reschedule twice because my car was not done, they were amenable to my changes.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2022

    Everything about the transport was as expected and we were satisfied with our experience. The vehicle was delivered earlier than expected and it got there safe.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    PriceStaffRates

    Reviewed Sept. 29, 2022

    Sherpa is an excellent transport company. I would definitely use them again. The whole experience went beyond my expectations. Everyone who works at Sherpa cares about you having a successful transport. Best prices I've seen. They were always on the ball and were available and responsive at all times.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Sept. 29, 2022

    I called around to a few car places to get quotes and a lot of companies I felt were very pushy about setting my transportation up with them, Sherpa Auto was very informative and patient with me when making my decision. After calling a few times to get more information with my arising questions I was pretty content with my decision on choosing Sherpa.

    The process was very quick after the deposit process, they called me back that same day letting me know they found a trucking company to transport my two vehicles from California to Virginia. I was very worrisome about packing my vehicle as well because I’ve heard horror stories about people getting their things taken; but luckily everything was still in both my vehicles. The drivers were able to get my vehicles from California to Virginia within two and a half days which I was completely surprised about since it’s all the way across the country. I definitely made the right decision with choosing Sherpa and I would definitely recommend them to anyone who ships their vehicles.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicles.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 29, 2022

    Amazing customer service every time I called in. I worked with three individuals and each one was knowledgeable, patient and very very friendly. Pickup and delivery both arrived a day earlier than estimated and drivers were also very friendly! I shipped my car from Louisiana to Washington state and car was delivered in the exact same condition as when it was picked up.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2022

    The Sherpa team answered all questions and arranged transport and delivery on the dates I had scheduled. Merca Transport was the selected carrier, and Anwar, the driver, kept me informed as to when and where delivery was to be scheduled. Very pleased with the entire process.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 29, 2022

    With Sherpa, there was some kind of guarantee that I would get on a carrier. They would put like $300 towards competitive pricing to get on a carrier in time. It was excellent. We had booked with another carrier, and I had held the spot but then I didn't have the best experience with their customer service and then culture. I had a way better experience with Sherpa and learned about the competitive pricing, so I canceled my other booking and went with Sherpa.

    The driver was so amazing. It was a husband and wife team. They were really kind and super communicative. They texted me when they were about halfway there, and they were really kind. They delivered to my family that I had set as the designated person to pick it up. They were really kind and professional to my family when they arrived. I had given the driver my sister's direct number, so they reached out. My sister and the driver worked directly to make sure that they could fit on the street because it's a really big truck. The driver was really proactive to make sure that they would be fine. They did the vehicle inspection. Then the driver even thought to take pictures of the drop-off in front of my family's home and say, “Hey, this is where we are.” I'd highly recommend Sherpa.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 28, 2022

    I was not looking forward to dealing with transporting my daughters car across the country, and it had to be done in a fairly short amount of time. Sherpa Auto Transport and the transport driver they used made it very easy. Both were courteous and helpful! I would definitely use them again!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Chris! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    We moved two cars from Long Island to Naples Florida. Sherpa worked with us to schedule the pickup to the day we needed and the cars were delivered on time two days later. Service and quality of support was excellent.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 28, 2022

    I just put in one online request for a quote, and I got inundated with emails and text messages. But Sherpa was more personal. I was able to speak to a live human being on the phone. And they made the process simple as far as booking it. And when the guy showed up to pick up my car, he was able to get right around the corner from my house so I could walk. I was able to drive my car to where he was and walk back home.

    The communication of the driver was fantastic. He called me two days before, the day before, and a few hours before. He kept in communication with me through the whole process from three days out, which was fantastic. And he let me sit there and watch him load my car on to the transport and answered all the questions I had. And he was taking my car 2,600 miles and got my car to its location in four days.

    My husband received the car. And the driver made that transition so smooth that it was fantastic. The driver got as close as he could to our house, because we live in a rural area and there are a lot of two-lane roads. So, he got close to our house. And my husband just met him. My car transport was the smoothest part of our move. It was awesome.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    My experience was absolutely fabulous. I was terrified to book with these companies because I was like, "Oh, my God, they're gonna tell me it's 2,000, and then they're gonna hold the car hostage for 4,000." But my rep assured me and sent me all this stuff stating what it'll cost. The mover picked the car up from my daughter in Virginia. He called and said, "Can you meet me in 30 minutes?" And my daughter said, "Sure." She went over and he loaded it up.

    When the driver pulled up for us, he was very friendly and everything was very quick. He got the car and the paperwork. We handed him a check and we looked at the car. I would recommend them to anybody. Sherpa was on time and they checked up with us. It was a very pleasant experience. I'm a worrywart and I had a million questions. The rep was very patient with me. I can't say enough good stuff about Sherpa.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 27, 2022

    Sherpa was at least $300 cheaper than the nearest competitor. I just had to call them a couple of times to make sure when the truck driver would call me. But it was all fine. The delivery was on time. The driver took it on time, and he said and delivered exactly the day he promised. The car came in great condition.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    I had a pretty good experience with their very friendly rep. Working with the courier driver was good as well. The vehicle was in normal condition when it arrived.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2022

    Our experience with Sherpa Auto Transport could not have been better. I would highly recommend them for anyone transporting a car. Omar was our driver and he was very friendly, conscientious, responsive and on time. It was a fantastic encounter and I would use them again easily.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRatesTimeliness

    Reviewed Sept. 26, 2022

    Due to a work relocation, I called to see the options and prices. Very happy with the quote and locked in a shipment for the next day. The diver was communicative and friendly. I flew down to my new location, and the car was delivered the following day. Outstanding customer service and support, and I will be using them again.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    Overall, this was a great experience with no hassle. The Jeep was scheduled to be delivered 9/20-9/22, however I received a text on 9/18 that they would be arriving that evening. This is my only gripe. Luckily, I was in town and did not have anything going on, otherwise the outcome could have been different. It was also late when I picked it up. Hard to see the overall condition of the vehicle. Friendly driver.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport
    Hey Ken,

    Thank you for the kind words and great feedback. It can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thanks again for choosing Sherpa Auto Transport. We hope to serve you again in the future!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 26, 2022

    Josh, the guy who I spoke to at Sherpa who set it all up, was very good. He wanted me to go ahead and sign up right then. I said, "I can't. I'm still dealing with when these people haven't moved yet." And I explained it to him. He said, "Okay. Just call me back." And when I called him back two weeks later, he said, "I've got your file right here," and he pulled it right up. So, it was good. The quote was very reasonable. There was one that was $100 less and two that were $100 more. So, it was right in the ballpark. The transport was fine. The guy who picked it up was not on time. But once I called that morning, he communicated with me several hours later. So, that was fine. He was on time and notified the people that the car went to.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    The rep was pretty good and he took care of me. The pickup and drop off were quick and efficient. There were a couple of calls to tell me that the movers were picking up and how soon they would be here. The drivers unloaded the vehicle and let me see what it looked like when they picked it up and how it looked like when it got here. They inspected it and made sure everything was as it was supposed to be. This was the first time I've used Sherpa and they were great.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 25, 2022

    Sherpa staff were knowledgeable and responsive. The quoted price was very competitive when compared to several other freight brokerage services. The transport company completed the move without a hitch and communicated the status of the transport frequently. I appreciated the free cash wash upon delivery in California. Thx!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Glenn, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    PriceRefunds & PayoutsStaffRates

    Reviewed Sept. 25, 2022

    The timing is what the big issue is. Sherpa couldn’t give better dates. I had to book a hotel for five days. I'm trying to get my money back now because I didn't use five days. I only needed one day. But they are the best price. The price lock was a good deal. The driver was there when he said he would in the place where he was supposed to be, so that was fine. It went well.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2022

    They have really quick service but they aren't the cheapest company around. Also, they have a really good process. Communication with the driver was pretty good.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    We recently contacted Sherpa to transport a 1960 Chevy Impala from Michigan to Florida. The booking process was very fast, the price was reasonable for an enclosed trailer, and the actual carrier (Aristocrat Motor Carriers) was fantastic. The car was picked up at the seller's residence and delivered right to the front of our home. Transport time was two days. Excellent job!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 24, 2022

    Sherpa followed through their mission and always kept me posted (great communication). I was a little nervous when Sherpa couldn’t find a contractor early, but I guess that is pretty normal procedure, and they were absolutely correct! Great service with their contractors who were very professional and on time with delivery to Alabama!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Mary, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    First time using an auto transport service and I was quite nervous. The people at Sherpa never minded reiterating the specifics on the pick up and delivery. My car transport was put out for a bid and was picked up within 20 minutes! The driver had truck problems and it was put out again and I got a call 30 min later from a driver that was 15 min away from picking my car up from the dealer! He took pics all along his drive for me! If you’re looking at purchasing a car out of state and worry about transport, these guys give you peace of mind at a phenomenal price! I’d do it again in a heartbeat.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 24, 2022

    Dealing with a funeral. Based on reviews thought Sherpa would help make this transaction stress free. Only communication received is lie after lie (when they answer the phone. I spent my entire Fri calling both Sherpa & SAP from Sherpa and their chosen carrier “SAP.” Email stated we would get 24 hour notice of scheduled pickup night before (Thurs) with a time. NOT! After making numerous calls on Fri, I receive email stating pick up is 4-7 pm. Guess what? It’s 8:10 pm, both offices are closed and we are still waiting. $300 on refundable deposit gone down the drain to these unprofessional scumbags!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Brenda, we apologize for your experience. We pride ourselves on having the best customer service in the industry and we were disappointed to hear about your experience with SAP. We’re glad a member of our Management team could personally apologize and refund your Initial Payment due to the Carrier’s inability to pick up the vehicle.Based on your feedback, we have coached our team on responsiveness and are confident in our service moving forward. We would love the opportunity to assist you and demonstrate the 5-star experience that our reviews attest to.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Sept. 24, 2022

    Sherpa did a great job. They told me exactly when they were going to pick up the car and somebody came to make sure it was going well. The car arrived without a scratch the next day. It was very quick and the driver of the truck was very nice. There was also a nice person who was supervising him. I was very happy with the service. From the phone call to the completion, everything was perfectly done. They were very trustworthy. The price did not change too.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    Sherpa did a good job. The quote was good. The pricing ended up being slightly higher than they quoted, and they ate the difference so that was pretty cool. The guy that moved my car was professional. He texted and called when he needed me. I asked him to go slow because I was traveling. I was coming back to Texas. He was beating me there by a day so I said, “Make me the last drop-off.” He delivered the car great. I'd use them again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2022

    I had a Great experience all around working with Sherpa. The customer service agent was very nice and was great about following up with information. My car was delivered on time, right to my door. I will definitely use this service again.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 23, 2022

    Sherpa was very responsive and professional. For a first timer I was nervous all the way until my daughter had the keys back in her hand. Sherpa did an unbelievable job. We were transporting my daughter's jeep uncovered from Louisville, Kentucky to Baton Rouge. She had some clothes and stuff in there, which they worked with me on. They showed up and gave us a good notice on when they could come and pick up the car. It was very easy. They had to then coordinate with my daughter and ended up having to send her roommate.

    It was just an extremely positive deal all the way around. The best thing they do well is the communication part because I got a lot of emails all the way through the process, even when we were trying to figure out who was going to actually be the transporter. It took them a few days to find somebody to do it for the price they had quoted to the point where I was getting a little bit nervous. But they communicated every day about what they were doing. I've already given Sherpa's name to somebody else and I'll use them again. My daughter is in her second year down in Baton Rouge and I'm sure I'll be spending more and more money getting her back and forth in the summers. I won't even shop next time and call Sherpa right back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppStaffRates

    Reviewed Sept. 23, 2022

    We purchased a vehicle in Florida and needed it transferred to California. I called a couple of companies and Sherpa had the better price. They had some good reviews too. I spoke with their guy to set up the transport. I had to change dates because the paperwork didn’t go through and they changed it for me. It was an easy setup.

    From the day the vehicle was picked it up to drop-off, that was seven days. The driver was a really good guy. I had his number and the truck had LoJack on it so I could keep track of the vehicle. It was fun. The app would tell you if your car exceeds the maximum limit and I kept getting these notifications. You could see he was on the interstate highway and cruising along. He never exceeded the limit by that much. The driver picked up three cars in Florida and they all got dropped off in California. We were the first drop-off. When he got to New Mexico, I thought we were gonna get the car in three days. But he stayed in New Mexico for two days. On the whole, he got the vehicle to us within the timeframe told to us, which was six or seven days.

    The delivery was done at night. The driver was busting his butt to get here for us. We live in a rural community in the mountains and the roads are a little curvy and narrow. I was a little worried for him. He called me as he had no way of telling how far he was out because it was not freeways. It was 9:30 and he wanted to know if that was okay. We went down to the gas station and met him there. He unloaded the vehicle and we looked at it. We gave him a good tip and he was super friendly. I was very worried because he was going down through a canyon that is narrow and curvy, and that was very difficult for larger vehicles. He was pulling a really long trailer. But he did it. I texted him the next morning and he said he made it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2022

    Scott from Sherpa was excellent to work with. Entire team kept us abreast of car movement across the country. Had never moved a car before but would highly recommend Sherpa to family and friends. Only issue was driver's inability to communicate.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Dean, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! it can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thanks again for choosing Sherpa Auto Transport. We hope to serve you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 22, 2022

    I contacted several transport agencies to fulfill my request of collection my vehicle in Illinois and delivering it to Texas. Sherpa responded quickly and was very professional. I was very pleased with the communication with the driver as he made his way to Texas and was exactly on time as promised! EXCEPTIONAL SERVICE!

    Thanks for your vote!
    Verified purchase
    PriceStaffRatesTransparency

    Reviewed Sept. 22, 2022

    Sherpa made shipping a car a very easy process. The price they quoted me was very competitive - in most cases better - with other companies that do not offer the $300 price guarantee. Sherpa kept me up to date on timing and found a reliable driver who picked up and delivered my vehicle on the very low end of the estimated time frame. No issues with the driver or damage to my vehicle. Will use Sherpa Auto Transport for all shipping needs going forward.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Bryan, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2022

    The whole process was very simple and quick. Both parties were very professional. If we ever need to outsource again, I will definitely be using your services again. I also appreciated the communication given by the delivering party as it was definitely needed in our case. Thank you all for your professionalism.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2022

    It was a great experience! Everyone was very professional. They followed up with phone calls and performed better than expected. My car arrived at the location very fast and I was very pleased. I recommend this service very highly! Thank you!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Staff

    Reviewed Sept. 22, 2022

    I wasn't really happy as far as setting up transport with Sherpa. It took till the week before we were leaving from Minneapolis to get a confirmation that they had somebody. But I guess that was just the way things were at that time with COVID still going on. I texted five times just to make sure they've committed to taking the car. They said, "We're still working on it." I got a little more impatient than I needed to because everything turned out fine. We spent a lot of time talking about where the driver could get his big vehicle. We agreed on a big parking lot that was two miles from our house. We met him there and, for no reason other than I needed to, we walked back home, but he would have driven us if we wanted him to.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    We apologize for your initial frustration with your shipment. From the time you book with Sherpa Auto Transport, we start working diligently to find a driver for your transport. We implement numerous strategies to identify, vet, and contract reputable carriers to successfully and safely ship our clients’ vehicles. This also includes utilizing our full Price Lock Promise to contribute additional funds to make your transport the highest bid in the area and further incentivize carriers to pick up your vehicle.

    Verified purchase
    Staff

    Reviewed Sept. 21, 2022

    The booking process was very smooth and the agent I spoke to was very thorough. The vehicle was picked up on time and even arrived earlier than expected, without any damage. Overall, everyone I dealt with are professionals and experts and in their field!

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Sept. 21, 2022

    Sherpa did what they promised and faster than expected. They cut their fee by $100 to secure a driver in the first few days...plus they refunded $100 as they promised when I sent the bill of lading from the transport. I'm not sure how they can even make any money... But I will certainly use them again if I am ever in need of transporting a vehicle.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 21, 2022

    I shipped a minivan that I was gonna sell. We decided last minute to transport it and I was completely satisfied with Sherpa. The rep gave me well-defined timeframes and pricing when I wasn't getting that from other carriers. The price wasn't bad. They said that they would give me a heads up when the delivery crew would be here. The driver called me that day and he was on schedule. It was very interesting to watch him unload it in front of my house. It was quick and painless. But they said after the transport was done and I paid, I would receive a $100 rebate and I have not received that.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2022

    The customer service phone staff was super. Responded to my questions and concerns in a VERY timely manner. Would recommend them for vehicle transport any time. Rebate was given quickly. It was funny to see the carrier lives in our local area and he was very professional.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Staff

    Reviewed Sept. 20, 2022

    We shipped my daughter's 2019 Jeep Wrangler from CT to CA and Sherpa did a great job! The transport company they uses was excellent. The drivers were helpful and friendly! Jeep arrived in perfect condition. Will definitely use them again! Thank you! Thank you! Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Sept. 20, 2022

    I had to transport my daughter's car to get college from NY to SC. Sherpa had the best ratings which I now know why. They were fast, efficient and price was comparable. Within 3 days of calling them I had a transport company in route to pick up the car. It was easy and smooth.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Lisa! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

    Verified purchase
    StaffTransparencyFollow-Through

    Reviewed Sept. 20, 2022

    I was going through online to transport my vehicle and found Sherpa transport website. Based on their service I decided to ship my brand new Genesis Gv70 from California to Missouri. And as expected their transport service was pretty smooth and delivered on time as promised. Driver have regular updates and my car came as it was, door to door. I definitely recommend sherpa

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Sept. 20, 2022

    Their prices are very reasonable. The service is good. They are quite responsible. They keep you posted during the service. At the first two days, they didn't find a carrier. They explained the situation to you. The third day, a carrier was there.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase

    Reviewed Sept. 20, 2022

    Had a great experience shipping my car, pickup was on time, delivery was when they said it would be. Car arrived without a scratch or hint of any dirt. I had never shipped a car before and was very concerned, plus the person receiving the car had not seen it in years. Everything went better than expected.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2022

    My car was delivered on time and in great condition. Ray did an excellent job! He dropped my car off right in front of my house and he was a pleasure to do business with. I've used Sherpa many times before and will use them in the future. Thank you!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Sept. 20, 2022

    Everyone I worked with getting my vehicle transported was VERY clear on what I should expect. Emails, phone calls, pricing, and process were all aligned and as a result, made it really simple for me. I was never left wondering "what next". I would absolutely use Sherpa again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2022

    My experience from pickup to delivery went good. The driver texted me and he let me know when he was gonna be around and how to get there. He called me about 20 minutes before he got here.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 19, 2022

    We had no issues at all with our car being shipped cross country. It was picked up in a timely manner and dropped off within the window that was given to us. The thing I liked the most was the fact that Sherpa gave us a firm cost for the shipment... not a quote. Therefore there were no surprises.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Scott, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2022

    Pickup and drop off was easy and on point both times. Service was great from the start. Communication was constant. I received emails Co firming the booking, the pickup and drop off times. I was also able to text the driver. The entire process was truly easy and stress free. I really felt that my car was in great hands.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2022

    Sherpa found a carrier without issue and the overall process was great. Pick up was delayed by a few days but communication was reasonable. Delivery went smoothly and our vehicles were in good condition without damage. Overall good experience and would use them again.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 19, 2022

    I had a great experience with Sherpa. Their customer service was outstanding. The cost was more expensive. There were definitely cheaper offers to ship the car. But there was no accreditation. The driver called me. When he picked up the car to when he dropped it off, it was a day and a half. He was gonna push through the night and I said, "No, man. Pull over and sleep." He was from Virginia. He was going back home to pick the car up, anyway. It worked out.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Staff

    Reviewed Sept. 18, 2022

    My Sherpa representative was very knowledgeable and kept in touch with me throughout the process, until driver was confirmed. He answered all my question and was professional. The driver picked up and dropped off our vehicle in a timely manner. He was very responsive when I reached out. They took good care of our vehicle. Will definitely use them again.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 18, 2022

    Working with Sherpa was very easy. The drivers were nice and very cool. The transport was super quick. They adjusted things for me because I needed to push back the pickup time and the delivery window. When they dropped it off, it was only a few days where we had to wait. The cost was expensive. But based on competitors and what the service was, it was good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceOnline & App

    Reviewed Sept. 17, 2022

    Everything went smoothly during the setup and then we communicated mostly through email after that. I wish there was something on the website where I could check the progress but everything was great. Also, the final cost was the same as what was quoted.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 17, 2022

    The reps were good. The driver also kept me apprised of where the vehicle was and the approximate time. The vehicle was in great shape when it arrived. I’d recommend Sherpa.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    My car arrived earlier than the stated window and with absolutely no hiccups. Pickup and drop off was easy and professional. My driver was wonderfully communicative and I would definitely use this service again. Sherpa was also communicative about the process and quick to answer any questions.

    Thanks for your vote!
    Verified purchase
    TechPriceStaffFollow-Through

    Reviewed Sept. 16, 2022

    Sherpa and its contract transport driver picked and delivered exactly as promised. On time and no additional costs or damage. As a first-time car shipper, I was a bit skeptical about the industry. In Sherpa's case, I am a very satisfied customer. Would do it again when needed.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    Everything with Sherpa was effortless. The company was responsive, the delivery was timely, and the vehicle was in perfect condition. I was notified when the vehicle was picked up, I was sent a photograph of it, and I was given the time when the vehicle would be delivered. Then, they delivered it early.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    I had Sherpa ship a BMW convertible. Their customer service reps are good but the only thing is, recently, they keep you on the line forever. When I was doing it, that didn't happen but then when I tried calling them in the last couple of months, it was hard to get through. Other than that, the delivery was early. They said they were going to arrive on a Thursday, and they came on a Wednesday. The guys that Sherpa got were great. I’m satisfied overall. The car got delivered in one piece, and the guys who took the car were very responsive and responsible.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed Sept. 15, 2022

    I had my car transported from California to New York. To start with they only ask for a deposit of $300 to reserve a driver, which was really helpful, then the rest of the payment is due upon delivery. I found the price reasonable. Contacting the driver and customer service are very responsive, via email, text and phone call. My car arrived on time, did a full inspection and my car arrived in the same condition as it left from California. I will you them in my future move from New York to Florida. I highly recommend if you need an auto transport to use Sherpa Auto Transportation.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 15, 2022

    Great experience, will use again in future. The one issue is that they didn’t call the pick up location before arriving, just showed up with no notice of time of arrival. Luckily the guy was at his warehouse to send the car off.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Jonathan, We appreciate you leaving this review about your experience. it can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thank you for choosing Sherpa Auto Transport and we look forward to working with you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2022

    The communication was great and they delivered on what they said they were going to. It just went like clockwork. They picked it up, did their inspection, loaded the car, took it away and delivered it before they said they would have it there. My experience was excellent the whole way and I would use them again and would refer them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 15, 2022

    The transport went great with Sherpa. I haven't transported a car in 25 years and it's very different now. The rep was very patient with me and explained how it works. It made me feel very confident with the service. The communication, which is very important about timing and who would be showing up where and when was very prompt. The people were very nice. It cost a little more than what other services quoted. But for the peace of mind and for the people I dealt with, it was worth it. The person who delivered it stayed in such good contact with my daughter and was so polite and kind to her, I will definitely continue to use them when the needs arise.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 14, 2022

    They were awesome and I got my GTR before expected and received it exactly the way I saw it. Received GTR from Texas to New Jersey! Amazing service! Highly recommend! My carrier was in contact with me the whole time.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Sept. 14, 2022

    Great transportation. No problems. Did not receive a call 12 to 24 hours from the driver my. I got the call the same day the car was picked up. My son in Calif did not receive a call until the day it was delivered. I would recommend your service to a friend. Everyone was very helpful especially Josh who started the whole experience. Thanks to everyone.

    Thanks for your vote!
    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed Sept. 14, 2022

    My experience with Sherpa was so simple and very seamless. The driver was very professional and the cost was exactly what they quoted me. There were no hidden fees and it was a fair price too. If I ever had to move anything again, I would use them without hesitation. Also, I'd tell others to not even bother with anybody else and just go straight to them.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparencyCommunicationTimeliness

    Reviewed Sept. 14, 2022

    I liked Sherpa's price, and they were good, thorough, friendly, and quick. I told them I needed somebody to pick up the car that day. Within about two hours, I had a pickup driver. He picked it up, and then dropped it off the next day. The driver kept me updated for the most part.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 13, 2022

    I called Sherpa to help me to transport my daughter's car from Houston to LA. I have never done this before and I was a little worried but I saw Sherpa had good rating and picked this company. The price was good without hidden costs and the process was easy. They were professional and they did a great job. They transported the car faster than I was expected. I would recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparencyCommunication

    Reviewed Sept. 13, 2022

    Everything went smoothly with the transport of my car from MA. to FL. It was delivered on time with phone calls & texts to keep me updated and Sherpa kept me updated the transport company, Belaz, Inc. also was very good and kept me updated through phone calls and delivered my car in perfect shape. It was a good experience for me.

    Thanks for your vote!
    Verified purchase
    StaffFollow-Through

    Reviewed Sept. 13, 2022

    The driver was responsive & pleasant. The car was delivered without issue as promised to New Orleans in a timely manner. We are very happy with the service. We would highly recommend Sherpa as a auto transport service. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 13, 2022

    I've moved a few cars a couple of times and Sherpa has been the best. They did everything they said they were going to do. The driver was great. The company was great. I didn't have a bad experience with them. They would definitely move more cars in the future for me.

    Thanks for your vote!
    Verified purchase
    Greg increased rating by 1 star.
    Customer ServiceSales & MarketingStaffBillingRatesTransparencyFollow-Through
    After a positive interaction with Sherpa Auto Transport, Greg increased their star rating.

    Reviewed Sept. 12, 2022

    Updated on 10/02/2022: I wanted to update my review of Sherpa Auto Transport to reflect my high satisfaction. I previously had given them 4 out of 5 stars. My vehicle arrived on time with professional delivery and communication with Sherpa. It arrived with a scratch on the leather steering wheel that I was unsure if the scratch happened at the dealership or from the transport driver. Sherpa was proactive and was very concerned with my satisfaction and wanted to help with the steering wheel repair, even though it was not their fault. This level of customer service is rare in the auto transport business and I have to increase my rating of Sherpa to 5 out of 5 stars. They delivered everything they promised and more. I have recommended them to others and also on social media sites. If I was to ship another car, I couldn't even think about recommending anyone else!!

    Original Review: Overall Sherpa did a very good job. Everything was as advertised. Driver was efficient and on time and was able to track driver’s progress thru GPS link on bill of lading. Only major complaint is I discovered scratches on the leather steering wheel. Since was new car bought from dealership out East I cannot confirm if damage came from driver or dealership as that is something you usually do not think to check before signing bill of lading upon delivery. In any case it will need to be repaired.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Sept. 12, 2022

    I used Sherpa to ship my car from the Los Angeles, CA area to the Nashville, TN area. The quote process was super easy, I got confirmation of when my shipment was assigned, who the company was with their contact info, and regular updates along the way. They made it very easy to ship my car and gave me a lot of peace of mind that it was being handled well. The pickup driver took his time taking photos of the car and noting any existing issues, and the drop off driver did the same. The drop off driver also texted me with regular updates as he made his way to the drop off destination. My car arrived on time and in good condition. I would definitely recommend Sherpa!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffFollow-Through

    Reviewed Sept. 12, 2022

    Outstanding service by you folks! Thank you to Favio (driver) who came on time and delivered the car across the country on time as promised. Favio replied to family texts from time to time during the travel and delivered the car to our daughter near her apartment as promised.

    Many thanks,

    Mukund

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed Sept. 12, 2022

    Sherpa's reps gave me all the info I could ever need. They were super clear and told me how the process would work. Then as it got closer, they responded to my emails and made sure I felt comfortable throughout the whole thing. The driver's communication was good. We were able to text, call, and talk. They kept me updated if there were any hiccups, but they were on time because we changed the time for delivery. They stayed in contact and it was good.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2022

    Absolutely perfect transport from start to finish. Amo did a great job even driving my sister in law back home after pickup since the truck couldn’t navigate the small town roads. On time delivery. Couldn’t be more pleased, thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2022

    This service is excellent. They responded fast and walked me through the process. When I called they answered and told me exactly when my car was being picked up and delivered. They also sent text. The car was picked up within a day and delivered within two days. I highly recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2022

    Excellent service with Crown Auto transport out of Buckeye Arizona! Driver Jonathan deserves Kudos, very professional, excellent communication and delivered right on time! Thank you Johnathan, Crown and Sherpa! My husband and I were very pleased with the quality of service and professionalism! I would highly recommend Crown and Sherpa!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2022

    Everything went very well. The driver of the transport truck was very hospitable, friendly, informative, etc. All went well here at Rigby. We communicated with our son in Cummings, GA and he gave us the same feelings about the driver and whole transportation event. WE THANK YOU ALL FROM THE BOTTOM OF OUR HEARTS. THANK YOU AGAIN & AGAIN & ----

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2022

    Our transport went smooth and great. The driver made my experience so much better because he knew what he was doing and he got there so much earlier than I thought. He was very patient and determined to get my car on there safely and he did. He was very professional.

    Thanks for your vote!
    Staff

    Reviewed Sept. 10, 2022

    Excellent service… We had a deadline to get my son’s car home from where he was serving in the Navy. Sherpa Auto Transport went above and beyond to make sure that happened. We are so thankful for their service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Sept. 10, 2022

    We would definitely recommend Sherpa to friends. The company was very informative about the process. Once we arrived closer to the date, they (and contractor) were very good with communication. The vehicle was delivered on time. We liked the Locked in Price Guarantee. At the time we booked, the price of gasoline climbed everyday; we were worried gas would reach $7.00 a gallon if we waited. We also used the opportunity to get a car wash upon receiving the vehicle and were reimbursed promptly for it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 10, 2022

    I’m very happy with my experience with Sherpa Auto Transport. My parents had used Sherpa to transport a car before, so they recommended Sherpa to me when my family and I had to move from MA to CA. I’m so glad we shipped the car and flew instead of driving cross country. Sherpa was on time and professional with the pick up and was a few days early with the car drop off, which was perfect. Very grateful for Sherpa’s professionalism, punctuality, communication, and excellent service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 10, 2022

    The staff at Sherpa Auto Transport is patient, trustworthy, and proactive in communicating and arranging car shipment for me. Specifically, Synade and Oscar at Sherpa provided excellent service for my car shipment, by patiently listening to my request and offering a variety of options. I really appreciate their strong work.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2022

    Everything was great with my experience with the drivers. They had great communication. Every time I called, they answered my questions. They were even earlier than what I expected them to be.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2022

    Very professional and will get your car in the timeframe that you expect it to be to you. Nice doing business with you. If you're looking for someone to ship your car they are definitely the people. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2022

    From my initial phone call to Sherpa to the follow up communication after my car's arrival in TX, this experience exceeded my expectations. Communication was timely & continuous throughout. The customer service rep was courteous, professional, confident, and truthful. The driver was fantastic. He was all of the above and then some. His manner and skills are spectacular. Thank you to everyone involved!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffFollow-Through

    Reviewed Sept. 9, 2022

    I was impressed with the follow through and with the information provided that made the transport process go smoothly. Sherpa kept me in contact with the truck driver and sent several email with information pertinent to my shipment. All details of the transport went smoothly and the outcome was just as expected.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 9, 2022

    I shipped my car from GA to MN on 8/31/22 and chose Sherpa due to the positive reviews I read online. My experience was superb. They held true to their word as far as timing and price. I was booked with a driver that lives in MN and he was professional, courteous, and punctual. He contacted me and actually picked up my car 1 day early. My car arrived safely and in the same condition that I sent it. If I ever have to do a long distance move again, I will definitely choose Sherpa.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2022

    Experience was great from beginning to the end. Driver did a great job of taking care of my car and getting it to me even earlier than I expected. Very pleased! I would book again with Sherpa. Proline Express as the carrier is highly recommended.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2022

    My headline says it all. From the first call to the final vehicle delivery, these guys were on top of it. The driver was very polite and professional and even offered to drive me home before loading my truck onto the transport. I have transported 8 vehicles coast to coast over the years and never had such great experience. Thank you Sherpa.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2022

    Everything went great when I set everything up with Sherpa. Their communication throughout the transport was good.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Sept. 9, 2022

    They were very professional. I worked mainly with Briona. She was good. She always gave me updates as far as when they were coming to get my car. She was very helpful with the quote 'cause shipping a car from Virginia to Florida cost a lot of money. She got me the best quote she could. I appreciate that. The driver would also text me when he was on his way to give me heads-up when he was getting close. Or if there was any type of delay, he would also let me know about that too.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Sept. 8, 2022

    Was impressed from the beginning quote, to the keeping me abreast of the shipment, to the drop off driver that was awesome! Driver was able to change drop off location because we were out of town during the drop dates. Will use again if needed!

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Sept. 8, 2022

    Just an overall outstanding experience. Getting a quote initially was super easy, updates were provided throughout the experience, and the driver who picked up our car was very professional. We didn’t have any issues at all! Also found the cost very reasonable!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2022

    I can't remember the last time I had such a pleasant and professional experience. I was told when it would be picked up and it was done in a very professional manner. I was then called the night before the delivery and he was here to the minute. The man that made the delivery was the best. Very professional and did a wonderful job. I am sorry I did not get his full name and address to send him a thank you. The world would be a better place if it was filled with more men like Avery. I would highly recommend him.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 8, 2022

    The entire process was very pleasant. Very easy to signup, the pickup and delivery of the car was very stream-lined. I was given regular updates of when the car will be picked up and delivered. Will highly recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2022

    I was a little nervous at the beginning but everything went great. The driver showed up and he was polite. He called me when he was on his way. The only thing was they weren't supposed to pick it up till the following day. But I was ready and it wasn't a big deal. They delivered it when they said they would and there was no damage.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2022

    I had a good experience with Sherpa. They took the time to talk to me. They picked up the car. They showed up on time and dropped it off on time.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 7, 2022

    I am very happy and everything went smooth. My car did arrive extremely early even before I got to Georgia. Like 3 days of transit time! Luckily a family member could pay them and get my car. I highly recommend the cost and service overall. Thanks, Sherpa.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 7, 2022

    Our vehicle was coming from across the country and arrived on time and in perfect condition. Communication with the company and driver was clear and easy. We would definitely recommend them for all your vehicle transport needs.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 7, 2022

    The process was easy and the estimate was the actual price for transports. Communication, Price and Delivery were all as described and what I expected. My Vehicle was transported under the duration projected and arrived in perfect condition. All contact throughout the process was complexly professional and I would highly recommend this service to anyone looking to ship a vehicle coast to coast.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Punctuality & SpeedStaffFollow-Through

    Reviewed Sept. 7, 2022

    Very smooth transaction…. Very thorough…. Good driver…. Right on schedule as promised. I definitely would use them again. This was the first time I’ve ever done this before and was very nervous at Sherpa. Made me feel relaxed and comfortable and guided me through the entire experience.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    The driver that picked up my car was very polite and helpful. My car was loaded quickly and carefully. There were no new blemishes when my car arrived. It was delivered within two days and my son-in-law parked it and sent a picture.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Sept. 7, 2022

    Our family recently made a cross country move (CO to FL) and we were very apprehensive about having our vehicle shipped after (almost) falling victim to a scam company. After that happened we did some very extensive research, read reviews, looked in forums, requested multiple estimates, etc. We finally settled on Sherpa because of their great reviews and them being rated #1 in Customer Satisfaction on move.org. We worked with Scott, he was informative and responsive to all of our questions and definitely made us feel a lot better about the whole process. Pick up was a breeze, the driver was very friendly and made us feel confident that our vehicle would make it to FL safely. Drop off was also very easy! Overall, no complaints at all. Very, very happy with Sherpa and will use them again if the need ever arises.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Sept. 7, 2022

    The quote was reasonable. The only problem I had was they quoted me two different prices. I wanted a covered transport and they provided a quote for the open one. I called back and the covered one was $300 more. It was a little deceiving. But they got it down to 200 and then they offered me $100 credit so it ended up only costing 100 more. Also, the communication was a little poor throughout the process, but it all worked out and the delivery went perfect.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Sept. 7, 2022

    Sherpa is the cheapest auto shipping provider I found online. The delivery of my vehicle went easy. Try this transport company. The move was out of my hands on almost the whole thing. It was short, sweet and to the point. The only times I spoke with them was when they picked up the vehicle and then the driver called right before delivery to ask where to drop it off at and if there's any place close.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 6, 2022

    There were no hidden costs as informed by a great customer service representative and pick and delivery dates were pretty much close to perfect. The driver/company provided by Sherpa was excellent. I was not too confident at first since this was my first time setting up auto transport. They will be my go to if I ever need to do this again. Thanks!

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffRatesTransparency

    Reviewed Sept. 6, 2022

    The rate was reasonable and our experience in getting it set up was smooth. Never felt pressured to book. It took up until the transport window for a driver to be assigned however Sherpa was very good at communicating updates as to the pick up / transport of our vehicle. Car arrived sooner than expected. Great experience overall!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Robin, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 6, 2022

    Everybody was very knowledgeable and any questions I had were answered. The transport went very quickly and smoothly. I live in a gated community and the driver couldn't get through to the front gate. He sent me pictures of where he was, which was at the back gate, and I went out and met him. He took the car out of the trailer and followed me around to the front gate. Then, I drove him back to his truck. He was very nice and polite. He didn't speak much English, but he had a translation thing on his phone. It was good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTimeliness

    Reviewed Sept. 6, 2022

    The quote was higher than I expected but it was fine. Communication with the driver was excellent. I met the transport company about 30 minutes from my house and they picked it up on a Thursday around noon. They had it delivered to New Orleans by 11:00pm that same day.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed Sept. 5, 2022

    Everyone I dealt with was very courteous and professional. They kept me updated with the status of my transportation and had it scheduled within the appropriate time. Had a great experience, this is the first time I ha e used a service like this and will use Sherpa again!

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 5, 2022

    Sherpa did an excellent job in arranging for shipment of my Dodge Durango. From start (planning, understanding & guarantee) to finish (delivery) they were professional, responsive & precise. Their price guarantee eliminated the hassle of truckers price competitiveness on me. There were no missteps & all went according to plan they laid out. Trucking transport they hired was excellent, also professional, courteous & reliable. I would recommend Sherpa to any friend who was looking to move or ship their vehicle.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceRefunds & PayoutsRates

    Reviewed Sept. 4, 2022

    Best car shipping company ever, followed up every day until car was delivered. This was a collector car 1985 Nissan 300ZX Turbo delivered door to door Pennsylvania to Florida without a scratch. Picked it up on time, delivered it on time, no hidden charges, what they quoted was what I paid. Their almost five stars rating is earned and well deserved and they reimburse for customers for a car wash up to $20.00..

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 4, 2022

    Second time I have used Sherpa and very satisfied. Great service at a reasonable cost. Transport was booked, car picked up and transported 1000 miles, and delivered all within a week. Most important was the constant communication with all parties involved. Would definitely recommend.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Staff

    Reviewed Sept. 4, 2022

    Dropped my BMW in Buffalo NY on Friday; Got in S. Florida on Saturday evening. They keep you posted every step of the way. Super-friendly every step of the way. Car arrived in perfect condition. These folks are winners. The BEST!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 4, 2022

    Sherpa gave me a lot of information. Every time I called, somebody answered. Whoever was at the other end of that telephone made everything easy for me. I tried some other companies and was told, “Here sign up, and don’t worry about anything,” which brushed me off. But with Sherpa, the reps were courteous and very helpful. They were very quick. When they said they were gonna be there, they were there. We got here before they did by a day. We changed the pick-up spot from one city to another, and everything worked out. I had good experience with them and with their subcontractor. I would hire them again. This was not an easy move and they were one of the smoother things that facilitated the move.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Nancy! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

    Verified purchase
    PriceStaffBillingRates

    Reviewed Sept. 4, 2022

    Lee guided me through the process from pickup to delivery so I would know what to expect.. The car was shipped from the west coast and arrived in 5 days with no issues. Really liked the price guarantee and payment upon receipt inspection.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 4, 2022

    Excellent customer service… I needed my car to be transported within 4 days… I called on a Monday at 8 am by 10:30 am a shipping company along with a driver was scheduled to pick up my car on Tuesday… The truck driver was true to his word of his estimated delivery all while Sherpa reminded me they were there for me and made sure everything went smoothly… I highly recommend Sherpa to anyone that need to have their car shipped!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2022

    Sherpa picked up our stuff and delivered on time when they said they were. They called ahead of time and were very courteous. I would recommend them if someone was moving.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    Our son needed to transport his car across the country. We had an excellent experience. Good communication from Sherpa and the driver. Delivery was made on time with the car in great shape! If we need to transport another car, we wouldn't hesitate to use Sherpa again!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Robin, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    Staff

    Reviewed Sept. 3, 2022

    My driver was excellent and was very communicative throughout the process. I would recommend this to a friend for sure. And most likely will use again when so transport again down the road. Thank you for a great experience and will recommend to friends here and back in Boston like family as well.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2022

    The experience was very good with the great communication provided by the staff. Being able to track my car made it less stressful. They also accommodated my late change of delivery address. My car was in excellent condition and no added mileage.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 3, 2022

    The rep handled himself professionally, gave me a quote, and set expectations appropriately. The quote was completely in line with the final pricing. It was competitive with others that I'd seen. I got a call the day before they picked up the car telling me they were going to pick it up. Then I talked to the driver when he picked up the car and loaded it up. I was not at the new location where it was dropped off. The former owner of the house was here. But all aspects of it seemed to go smoothly.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Sept. 3, 2022

    Sherpa had not the cheapest price, but the most reasonable one. And they were easy to work with. I chose them because they were out in Charlotte, and I was moving to North Carolina. I would work with somebody that's in the state. The guy got here when he said he would, parked my car in front of my office, and everything was done.

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for the review, Fernanda! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our Price Lock Promise.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Sept. 3, 2022

    Sherpa's customer service on the phone was more straightforward and it didn't seem like they have the hidden fees like some of the others. The driver kept me apprised of what was going on.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 2, 2022

    After talking with multitudes of car shipping companies, I was glad to work with Sherpa auto transport for shipping my car. They gave a very reasonable and competitive quote and the shipping was smooth and without any delays or hassles. They even gave me a rebate for my first car wash. Highly recommend them!

    Thanks for your vote!
    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Sept. 2, 2022

    Professionalism, expertise and efficiency made this vehicle shipment so simple for me. Communication at all stages was superb. Sherpa contracted TransAmerican Transport Inc. for the actual transport and they did a super job as well! Will definitely use both companies again if the need arises.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2022

    They were able to pick up my car within 2 days. I asked for a weekend pick up. They said that it was going to be hard but they made it happen. The driver got the car here safe and before delivery time. He handled the car with care and was very responsible. I have dealt what companies in the past and pick up was late and drop off so I'll give this company five stars

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 2, 2022

    Sherpa Auto Transport experience was flawless. They picked up my car the days they said they will and even delivered my car 1 week before it was supposed to be delivered. Will use them again in future if needed. Thank you.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaffRates

    Reviewed Sept. 2, 2022

    I was shipping a classic car from California to Tennessee and need a covered carrier for a non running car. My dates were specific and they reached out to me with a driver, but t when I came down with COVID and needed to reschedule the pick up, it was handled without issue or price increase. My car was delivered on time and everything was handled professionally and MUCH BETTER than the big broker in Chicago.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 2, 2022

    The price was as quoted and the shipment experience was flawless. Although the driver chosen spoke little English, it didn’t affect the shipment. The ability to track status was very helpful regarding timing of the delivery. The car came with no marks and very clean as it was an enclosed shipment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 2, 2022

    This company has earned my confidence, they are most reliable. If there's anything bigger than 5star they deserve it. In fact they have integrity and very professional. My daughter recommended them to me and am not disappointed. The whole process went as they told me it would so am glad, and my car was delivered to me in most convenient time.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Sept. 2, 2022

    They were very helpful during the setup of the transport and they gave a lot of informative information. Also, the quote was pretty reasonable and accurate.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 2, 2022

    Sherpa's quote was a little expensive than other transportation companies. I got a call for a few days ago. So, it was great to know that they are coming earlier.

    For the delivery, they came directly to me. They were quick. And they allowed me to plan ahead.

    Thanks for your vote!
    Verified purchase
    StaffFollow-Through

    Reviewed Sept. 1, 2022

    The driver was on time and answered all my questions. My car was delivered as promised. There were no complications with my order. The car arrived unmarked and met my friend at the appropriate contact point and she was given the keys.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 1, 2022

    Great service from the point of inquiry to vehicle pickup to vehicle delivery. Very professional at every point in the process. Friendly, informative, and accurate information from everyone involved. Would highly recommend Sherpa Transport! Sherpa made sure I was totally comfortable with the process and I was not disappointed. Great service!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 1, 2022

    They did a nice job. I got a call and then I put the guy I sold it to in touch with them and they arranged the time and the pickup. Everything seemed to go fine. I went over with the car and delivered it to a parking lot. They were gonna do it house-to-house but we live in a golfing community. There are cars parked along the side of the road, and people in golf carts running around. And I thought, “You don’t want to bring a transport in here and have to try to navigate." There’s a big parking lot right at the entrance to our place and I took the car over there. They picked up the ’89 Mustang Convertible on a Wednesday and it was delivered on a Friday. I got a picture of the car from the guy that bought it and he said it was fine. There was a little hook-up with the time but it all worked out. It's no big deal.

    Thanks for your vote!
    Loading more reviews...

    Sherpa Auto Transport Company Information

    Company Name:
    Sherpa Auto Transport
    Company Type:
    Private
    Year Founded:
    2017
    Address:
    5960 Fairview Road, Ste. 400, PMB 4554
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28210
    Country:
    United States
    Website:
    www.sherpaautotransport.com