Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed Aug. 19, 2022
Sherpa was one of the cheapest ones. And I love the free carwash. I got it put in my receipt to get my car washed up for that. They called me in 24 hours. And the email was very in-depth on what needed to be done. It took seven days for the car to get here once it was picked up. The transport truck driver called me 30 minutes prior to the delivery. Told me to meet me, which was two minutes from the house. He unloaded the car. He and I did an inspection. Everything matched up and we went on our separate ways. I paid in cash. I would use Sherpa again in a heartbeat.
Reviewed Aug. 19, 2022
It was really easy setting up the transport. We had to keep changing the dates of the time window they were going to pick it up because we were selling a house and things kept changing but Sherpa was so good and responsive about it even as it was getting closer. I really appreciated that. We had to leave the vehicle with a friend and they were really great about letting someone else do it. They took all kinds of pictures and my friend sent us the document. That went really well. Then when they dropped it off, the guy was super nice and very professional. The car was secured to the flatbed well and it was in perfect condition. I would use Sherpa again and I've recommended them to someone else that was moving as well.
Reviewed Aug. 18, 2022
This is the 3rd time I have used them. Pricing is competitive to the other companies out there. I was on a time frame to get my last car delivered. They worked with me to get the car delivered on time. They are very upfront and honest
Reviewed Aug. 18, 2022
The process is pretty easy because they don't leave a whole lot of room for questions. Everything is very well laid out in the emails and such. The transport was from California to Indiana and it took three days. They picked it up Tuesday morning and they dropped it up Thursday. It was fast.
Reviewed Aug. 17, 2022
I'm so glad I booked with Sherpa. Everyone I spoke with was awesome, friendly, and answered all my questions. Our driver was AMAZING. JC's Premier Logistics did the actual hauling of my vehicle. It was picked up on time, delivered quicker than I thought possible, and in perfect condition. I'm so thankful!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 17, 2022
I contacted several auto transportation companies prior to relocating from Glen Burnie MD to Sarasota. The Sherpa Auto Transport representative was great to work with and very helpful. There was no high pressure tactic or erroneous promises. The transportation company used (JL Transportation) was great; the driver (John) was awesome. After receiving a window when the driver would be at my home, the driver (John) called to confirm. He showed up when promised and was extremely careful loading the car (taking several photos to document its condition). John arrived in Sarasota even earlier than thought but accommodated me to have someone meet him at the drop-off point. The car arrived in perfect shape. I have used auto transport companies 4 times now and will only use Sherpa going forward.
Reviewed Aug. 17, 2022
Sherpa did a great job, communicating well all along the way. The first carrier was scheduled on the day we requested but failed to show up or call that they were delayed. Sherpa found Reedy Creek Transport within 6 hours. RCT was also thorough, courteous and promptly on time for both pickup and drop off. Great experience.
Reviewed Aug. 17, 2022
The extra weight cost for items in trunk was not disclosed contract I received from Sherpa. Other than that, the service and agents were very professional and friendly. The carrier North Point Transportation was excellent. Titus the owner did a great and timely delivery. Frank **.
Reviewed Aug. 17, 2022
Great experience with our first transport service. Sherpa was helpful in guiding me thru the service process. The transport kept in contact and the vehicles were picked up and delivered without issue. The price was higher than a few others but they delivered.
Thanks Debbie for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 17, 2022
My experience with them was great from beginning to end. The rep sold me. He was very professional and accommodating. I was very impressed with him. The transporter was great. The driver had broken English and a heavy accent but we got through it. But I got a $50 rebate and I'm glad I read a little further 'cause I didn't realize that I had to send in the bill of lading and the receipt to get it within a certain number of days. The rules of engagement could have been a little clearer. But it all worked out and I got the 50 bucks.
Reviewed Aug. 16, 2022
Pickup and delivery were prompt. Driver was careful with my vehicle, courteous and professional, and I found the cost to be reasonable given current fuel prices. I would recommend Sherpa and will use them again if needed in the future.
Reviewed Aug. 16, 2022
Had car shipped Ma-Fl. Transport was done in timeframe given. I emailed questions twice and got a timely answer. Would use this company again, had no problems. So much easier than attempting driving the car myself. Thank you, Sherpa.
Diane, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed Aug. 16, 2022
My 2017 HONDA FIT was shipped from Maryland to Colorado. Car left on 06-August-2022 and arrived in Colorado on 08-August-2022. Kassius ** (driver) of Prime Auto Transport LLC (contracted company) was AMAZING. He communicated all updates and concerns via text messages, screen shots, and photos. Very pleasant to work with. I have transported the same car five years ago using a different company with hardly any communication. I will use Sherpa again without hesitation. The staff at the Sherpa Headquarters was also very professional and prompt with their communication.
Reviewed Aug. 16, 2022
Sherpa came well recommended and they were affordable. Everything went great and was as smooth as it gets. They were very professional and punctual.
Reviewed Aug. 15, 2022
This was our 3rd time using a transport service. Absolutely outstanding service. The driver kept us informed and the car arrived dirty but the same condition it left the lot in. The free car wash was a bonus! We would absolutely recommend this company.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 15, 2022
Sherpa's customer service was outstanding. I was informed by by friendly professionals who educated me about me every step. There were no surprises and that transparency gave me great comfort in choosing them. That played out through every stage of the process. The carrier that took the job was also excellent. This was my first experience with auto transport and it exceeded my expectations.
Thanks for the great review, Jeffery! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our exclusive Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 15, 2022
After making the really tough drive from Texas to Washington state, I decided to have my wife’s car shipped. I was very skeptical about having a big investment in someone else’s hands. But Sherpa reassured me and gave me all the right information. Mr. ** was my delivery driver and worked with our tight schedules. The car was delivered without any issues and was still clean!!!! He was awesome, I had a full blown convo with him. If I ever need to ship a car, I will choose this company again. Thank you guys!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 15, 2022
When the right driver finally got the car it was a very good experience. I was quoted $950 and paid the driver $950, but had already paid by CC when reserving the transport another $250 so I am not sure where that went.
Reviewed Aug. 15, 2022
The gentleman from Sherpa who assisted me was very informative, explaining the whole process. He told me what to be aware of and of how other companies can take advantage if you don't know what you're looking for. He didn't say that he was the right choice. He said it was my choice to select the company I wanted to use for my auto transport. So, I felt confident that he provided me with the right information. I spoke to others as well and they were much higher. So, I went with the one that was best for my budget. Sherpa was very straightforward and even gave me the opportunity to select who I wanted to choose. They weren't going to be the best choice but I went with them because they were truthful and honest about the process.
Shawn, the driver, was wonderful. His partner reached out to me and informed me that they would be able to pick up my car. She told me what day they would be picking it up and what day to expect it here in my area for delivery. So, she kept me engaged as far as giving me a status. When they knew they weren't gonna be able to make it a day earlier, they were very upfront, giving me a call to tell me that the driver had a delay, there was no additional fees for that delay, and was still able to get it to me on the day that they originally stated it would. So, it was very good communication. Then, when the vehicle got here, it was very easy to find the gentleman. We met in a public location, in a Walmart parking lot, for the driver’s safety because of how big of a rig he was driving, and for my safety, too, not knowing whom I was going to be meeting with.
I had a nice conversation with the gentleman. My husband and I both felt like he was a straightforward, very good guy. And it was simple and very easy. I was quoted 725. I paid 250 for the deposit and my card did not get charged any more than the 250. I had to provide 475 cash at the time of delivery, which I was able to do. And everything was fine. There was no fluctuation in the cost.
Reviewed Aug. 14, 2022
Sherpa seems to be one of the huge companies in the industry. They have this program called Clean Vehicle Program where they offer you 20 bucks to clean your car once it arrives. I really liked that so I chose them. The rep that helped me was pretty efficient and I didn't run into any problems setting up everything. There were some unexpected stuff that happened. Sherpa assigned me to a driver who had a mechanical failure on his way to my place. They had to cancel my order and they informed me that they couldn't pick up my car when I left. They ended up picking up my car three days after I left my old place. That would have caused a problem if I didn't have friends staying at the old place.
I was moving my car from the East Coast to the West Coast. When they tried to pick up the car, they said they could not drive their truck to my old neighborhood because the road was narrow. I had to find someone who had to drive my car somewhere. They told me that one day before they were going to pick up my car. I had to ask my friend to drive my car to a shopping mall 16 miles away where the truck can park and load my car. My other friend drove a second vehicle to pick up the friend when that dropped off the vehicle.
Other than that, the communication was really good. I changed my delivery address twice when the car was in transit. I had a specific delivery time I preferred and the driver was able to satisfy my need. When the car arrived, the condition was as good as when I dropped it off. It definitely needed a carwash though because there was so much mud on it. I took advantage of the car wash program and I got the money back later.
Reviewed Aug. 13, 2022
Vehicle was delivered quickly and without damage. Good communication and didn’t waste my time. I’ll be using them again if I need a vehicle transported. They made purchasing a new vehicle 14 hours away a simple task to get home.
Reviewed Aug. 13, 2022
My car was transported from Blaine, WA to West Hartford, CT. I am very satisfied with Sherpa Auto Transport, they did excellent job! I am also very satisfied with the delivery company. Thank you so much for your great work, I will definitely recommend you to my friends and colleagues.
Reviewed Aug. 13, 2022
It worked out very well with Sherpa. The communication between myself and Sherpa and with the company that did the pickup and delivery was very good. The driver showed up exactly on time. The car arrived exactly when it was promised without any issues or damage. I was very happy. I was also satisfied that the pricing was fair and I liked the fact that there was a guarantee.
Reviewed Aug. 12, 2022
I started getting literally dozens of calls/emails/emails after I put out a need for a shipper...I guess it's a cut throat business!! Anyways, I was getting prices from $1300 to $2300 from San Francisco to Miami and it was pretty confusing so I decided to read the reviews and went with Sherpa since it was 5 star rated and had good reviews. Price was $1650, no fees upfront other than $50 AFTER the shipper was confirmed. Car took a few days longer to arrive but no big deal...They held the price, no surprises and no changes. Car was dirty as hell from cross country on open truck but that was expected...No damages. I would hire them again.
Thank you for the review, Ryan! We pride ourselves on working hard for our customers by providing them with fair pricing, courteous communication, and a trusted network of carriers. We get our pricing based on using real-time market data to get you the most accurate pricing to make sure we get a driver for you to pick up for a vehicle backed by our exclusive Price Lock Promise. Unfortunately, during transit, the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please email fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.
Reviewed Aug. 12, 2022
After receiving many calls back from inquiries, I am glad that I chose Sherpa. The set up was very straightforward and reliable. All went well and appreciated the driver's (Oleg) communication and service. I would definitely recommend this company and driver to anyone looking to ship their car.
Reviewed Aug. 12, 2022
The driver is very professional at his job. He pays attention to all details on the car, completes and explains all that is required to ship the car safely. I did not have to travel far to pick up my car.
Reviewed Aug. 12, 2022
The lady that I talked to sounded very honest and thorough. She gave the answers I needed to hear. The gentleman that delivered the car was amazing. It went beyond our expectation.
Reviewed Aug. 11, 2022
Sherpa worked quickly to expedite my shipping request. Driver moved vehicle door-to-door on an east coast route in two days. The contracted trucker handled my vehicle with care after making notes of any scrape or rub. Thanks for speedy delivery!
Lynne, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed Aug. 11, 2022
Everything was great even though it took longer to find a carrier. When you did, they picked up quickly. My only feedback would be difficulty getting someone on the phone after I signed the quote. Before I signed the quote, it was easy to get someone on the phone.
Reviewed Aug. 11, 2022
Sherpa was great. They picked my vehicle to on time and delivered it on time also. As a newbie, I didn't understand the process, so a representative assured that everything was going according to plan. I really appreciated that. I've already recommended them and will look forward to using them again.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 11, 2022
We had the car dropped off with some grandparents because we weren’t there yet, and that worked pretty smoothly. But I didn't get to take advantage of the free carwash afterward because of the delay and actually picking up the car from my grandparents.
Reviewed Aug. 10, 2022
Sherpa folks were extremely knowledgeable, helpful and personable. They hooked me up with Dillon from Superior Transportation, LLC. This contractor, Dillon, could not have been more careful, appreciative of the auto, helpful, communicative and friendly; all qualities shared by the folks at Sherpa! I am a very satisfied customer.
Reviewed Aug. 10, 2022
The whole experience was perfect, my driver Renier was fantastic. I could never have asked for better service from pickup to drop-off. Went from Fl to Mn in a matter of 2 days. I would DEFINITELY recommend this company. Rating 5 stars to perfect.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 10, 2022
I have never transported a car. This was my first time. What an amazing, easy & great experience I had dealing with Sherpa. I highly recommend this company. They were perfect in every way. Best experience ever. From the minute I called Sherpa to the time my car was picked up they were with me the whole time. I transported my car from Fla to Tulsa. Not only was Sherpa fantastic my driver Roger was the nicest most professional guy. It was a pleasure dealing with him. The experience was top notch and so easy. There is no other company I would use but Sherpa.
Reviewed Aug. 10, 2022
I like their professionalism and the way they handled the transport. They seemed to really care. The delivery went smooth as silk. I was quite happy.
Reviewed Aug. 9, 2022
I highly recommend Sherpa Auto Transport for your next cross-country or long-distance move. Top-notch and professional communication, driving, and transportation. Easily the least stressful part of my move. The skilled driver was excellent and walked me through each step of the loading process. Even let me stick around and watch well after we had wrapped up taking pictures. Very cool to see the whole event from start to finish. Unloading was fast and easy. No damage, just a little expected dust. Bonus: the driver arrived ahead of time. 11/10
Reviewed Aug. 9, 2022
The communication from Sherpa and the trucker (DIL trucking) was awesome. I was very worried about shipping my vehicle with all the horror stories, but this was painless! Compared to the other quotes I got from some budget companies, and Sherpa was about 20% more expensive but was totally worth it. Vehicle picked up on the day they claimed and was shipped 1000 miles in 36 hours to my door. Will do all business with Sherpa in the future!
Reviewed Aug. 9, 2022
The driver was amazing. I would definitely use him again. Everything was great. It was a very quick turnaround time, and they were able to get my car transported within a week. So they did a really good job.
Reviewed Aug. 8, 2022
I had to transport my S-class Mercedes from California to Michigan before medical school started. This company was very consistent with their policies, communication and quality of service. Any time I had any concerns or questions, Sherpa Customer Service replied to me immediately and worked with me to make sure my transport went smoothly. They delivered my car in perfect condition within 5 days of pickup. Of course I needed a car wash after since it was an open delivery but my car was as I have it to them. I could not be more satisfied with their service in transporting my car around 3,000 miles away.
Thanks for your review! Sherpa stands apart from the rest due to our commitment to open communication, pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. Unfortunately, during transit, the car can get dirty which is why we offer our clean-car guarantee. We encourage you to take advantage of this offer. Please email fulfillment@sherpaautotransport.com for details on how to redeem! Thank you for choosing Sherpa Auto Transport.
Reviewed Aug. 8, 2022
I've used Sherpa before a few years ago and I had a very good experience. I called them again for auto transport and they were able to ship my car with my preferred date. The price was good, they were friendly and helpful, and driver was courteous. My car was shipped within one day! Honestly did not expect such quick service. Overall, I was very satisfied with the service and would not hesitate using Sherpa again.
Reviewed Aug. 8, 2022
Sherpa made this process as easy as possible. I contacted them because of their price guarantee. Once they provided my quote, they contacted me within one week with pickup and delivery dates. My vehicle arrived in perfect condition. They may not be the cheapest but you get what you pay for and I will only use Sherpa in the future.
It was our pleasure to guide you through the process, Doug! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.
Reviewed Aug. 8, 2022
I had tried another service and at the last minutes, they couldn't pick up my car on the date I needed. I called Sherpa - honest about the pricing, efficient and professional during the quote conversation. They handled my needs quickly - my car was picked up exactly when I wanted. Great communication between the transport driver and us. My car arrived in perfect condition.
Reviewed Aug. 8, 2022
I used to live in Arizona where my grandfather was and we owned a 1930 Model A. I moved to Michigan and when my grandfather passed away last year, it was time to bring the car home. I used Sherpa and the experience went fairly well. The driver was very helpful to my sister in getting it loaded and was helpful too in getting it unloaded. The car was an antique vehicle and it had a dead battery, but we made it work. The driver had to take a car off the trailer to get to my car and he took his shoes off and left them in the trailer to drive this other car. He was very meticulous.
The only hiccup that I had was when the driver reached out to me to give me the total of what I needed to pay him when he came. I already knew how much I had to pay and I had a cashier's check because that was what I was comfortable with. He told me I had to have cash and I told him that my contract said I can pay with a cashier's check. He took it and it wasn’t a problem.
Reviewed Aug. 7, 2022
My experience was great. Customer service was excellent. I have received my vehicle in a timely manner. I would definitely use your company again if I have to purchase another vehicle in Hampton Virginia. I was very satisfied with the outcome. Thanks to everyone for such a wonderful service. SH, Framingham
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 7, 2022
One of my best friends bought a Camaro from me and I looked up which transport was best recommended for classic cars. Sherpa was at the top of the list. Communication with them was through emails and phone calls with the scheduler through the company. The rep was great and answered all my questions. Once the driver got selected, I was directed to him through phone and text messaging. I got a great driver. I was given a couple of different options for a closed carrier or enclosed carrier and then guaranteed the price that they quoted me. The experience was pretty good.
Reviewed Aug. 6, 2022
I liked the price guarantee of Sherpa, the representatives that I spoke with, and the ratings. They had a good military rating. Customer service was great and the delivery was perfect. The only thing was the driver was supposed to give us a call an hour before he showed up. He just showed up at the door. Thankfully, my husband had driven up into the driveway and it went great. I was impressed with Sherpa and I will use them again next year if my son deploys. He’s in the Air Force.
Reviewed Aug. 5, 2022
Everything went as discussed and promised. The car got picked up a day early and the car was delivered a day early. Under promised, and OVERDELIVERED... Who doesn't like that! Overall great experience and will definitely use again. Time to buy another car so I can have it shipped by Sherpa!~
Reviewed Aug. 5, 2022
In Less than 24 hours I was contacted and everything was scheduled. They showed up on time and picked up the Jeep in a covered trailer. The vehicle was delivered in Tempe, AZ in 48 hours in the same condition that it was received. The two man crew was very courteous and pleasant to work with. They also updated me along the way and informed me about 2 hours before they get to the destination, so I was ready. I highly recommend Sherpa. This was the first time I had done this and I was very worried about all things that could go wrong. Prior to commitment, a representative explain the whole process and answered my questions on the phone and everything worked as he had outlined.
Reviewed Aug. 5, 2022
I did a Google search of, “Need to transport my car,” and it turned into a million phone calls. Sherpa was, by far, the best I dealt with. When I finally decided to go with them, it was very simple. The rep was very straightforward and she wasn't trying to sell me on anything. It was basically, “We're the best because we offer a guaranteed price.” She gave me time to think about things. It just felt positive versus slimy which I got from the others.
Sherpa had a higher price than the others. However, with all the changes in gas prices, it was the better route to pay a couple of hundred dollars more. I'd much rather pay somebody more to transport my car than get the cheapest one. Sherpa was more top-rated. Communication was top-notch. The car arrived early and they brought it right to my daughter's door. The car was perfect. The driver was just super. I have recommended Sherpa. My daughter who is up in Washington also recommended the company to a few friends who were looking to transport their vehicles.
Reviewed Aug. 4, 2022
Very reliable, great communication and reasonable fees!!! 100% recommended. Delivery was very professional and before expected date. They have a very reputable drivers and lots of experience in the industry. No brainer if you need to transport a vehicle.Very reliable, great communication and reasonable fees!!!
Reviewed Aug. 4, 2022
Transport driver was a knowledgeable and real nice man to work with unloading the car. I was kept up to the progress of my cars travel to me. I would feel confidence recommending these folks to transport a car to anyone..
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 4, 2022
Excellent experience.. We plan on using them again when we head back east next year! The driver came when they said they would.. The company kept in contact with us beforehand and the car was delivered when they said it would be! Reliable and trustworthy!
Reviewed Aug. 4, 2022
This was one of the easier parts of our cross-country move. Sherpa took care of setting up everything. Our driver was pleasant and handled the car well. He was also more efficient than expected and got the car to us earlier than anticipated. I appreciate Sherpa’s rebate and clean car guarantee programs as well. As long as that goes through, I will be a completely satisfied customer.
Rebecca, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together. If you have any questions related to your rebate or car wash fulfillment, please email fulfillment@sherpaautotransport.com and our team would gladly assist!
Reviewed Aug. 4, 2022
Could not be happier with your process. Gave a quote and stood by the quote. Communication was excellent from the start to finish. Driver was cordial and prompt. I have no complaints. Sherpa did an excellent job. By the way, they even had the best prices.
Reviewed Aug. 4, 2022
The entire move was flawless. Scheduling was easy, pickup went perfectly and delivery was a dream. The driver who delivered my vehicle was a top-notch professional!!! I cannot say enough good things about this young man. His equipment was very impressive and our beautiful antique vehicle was in pristine condition upon arrival. I have complete confidence in this company and will use them again if needed.
Thank you for the review, Michael! We know that moving is stressful. That's why Sherpa is committed to making the process as easy as possible by staying in touch with you throughout the process and only working with highly vetted carriers. It sounds like you had an exceptional experience with your carrier - we will certainly make note of this in their file so other customers can receive equally great service. We look forward to assisting you again in the future!
Reviewed Aug. 3, 2022
We were hesitant to have our brand new E450 Coupe shipped from Florida to Texas, but the glowing reviews for Sherpa convinced us to take the chance. It was a great decision! From booking through delivery, the team at Sherpa was responsive and top notch. When my partner had some concerns as his car tracker was going wonky the dispatcher put us in touch with the driver who eased all of his worries. The car arrived in perfect condition and on schedule. Would highly recommend Sherpa for your car transport needs.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Aug. 3, 2022
Loved your service. Fantastic customer service that answered all my questions. I think that the idea of paying the deliverer directly upon delivery of the car is a great way to ensure quality. Had communication all throughout the process. Good pricing when compared to similar services.
Reviewed Aug. 2, 2022
Setting up the transport was fast and easy. The rep had excellent customer service and explained everything pretty well, and I had email follow-ups letting me know the status, how far, and how things were coming along. I was kept in the loop. They called me 24 hours prior to delivery as well, then they followed up an hour and a half prior and they brought the car directly to the home and brought it straight into the driveway. The car appeared the same way it was dropped off, then I also got a follow-up email saying if I were to get the car washed, they would reimburse me for it after the vehicle was dropped off. Overall, I would recommend Sherpa.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 2, 2022
I was a very nervous customer. I called Sherpa several times to make sure I hadn’t missed anything. I appreciated their patience and professional service. I would definitely use Sherpa again and would highly recommend. Everything happened as expected which was a huge relief. Thank you!
Reviewed Aug. 2, 2022
I had a great experience with Sherpa. I called up four companies in total, and they were right in the middle of the four quotes. The delivery was outstanding as well. I called the guy on a Monday, and he had the car by Monday afternoon. He called me on Wednesday and said he could be there that night or the first thing in the morning on Thursday. That was pretty good for at least a two-day trip. Couldn’t be any better than that.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 1, 2022
Needed to have my son’s car shipped from Sarasota Fl to Woodstock, Il. Called and spoke to Rosie on Wednesday afternoon and she said the driver would be contacting me as he did and picked up the car on Friday evening and delivered it to my son in Woodstock on Monday at 1 P.M. In excellent condition. Couldn’t be happier with the service we received.
Reviewed Aug. 1, 2022
Sherpa made a complicated two car pickup easy. They were always quick to respond when I had questions and the driver was accommodating when we weren't able to be there for pickup. I wouldn't hesitate to recommend to a friend.
Reviewed Aug. 1, 2022
I was very please with the transport of my vehicle. They kept in contact with on updates about when I should receive my vehicle. Everything went well. Once the car came it was inspected, and carefully taken off of the truck. I signed off on the paperwork that was given and the payment was made. Thank you.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Aug. 1, 2022
Great experience with Sherpa. Customer service was excellent. They carefully walked us through the details of the transport. They were able to meet our timeline and delivered the car without damage and within the timeline they promised. The drivers were great. Overall the experience was excellent.
Reviewed Aug. 1, 2022
I have to give the company a five star. There were a few bumps but, I put in the request, got a call immediately and they actually came the next day. The initial transporter broke down and I did wait all day for a call thinking it would be there as I spoke with the main office but it was over the weekend and found out about the breakdown. I still received my vehicle in perfect condition, all terms agreed-upon and paid as stated. No hidden fees and extremely happy with the service and expedition process!
Reviewed Aug. 1, 2022
It was all very good. I would recommend Sherpa. I read about them two years ago when I moved, so I just went ahead with it. The price was better than a few others. I can also mail in a receipt and get $100 back, but I don't know where to get my receipt.
Thank you for your feedback, Jennifer. Please contact fulfillment@sherpaautotransport.com for further questions and information in regards to your rebate. Thank you!
Reviewed July 31, 2022
The Sherpa reps answered all my questions about the industry and their company’s role. They also kept in touch with me as they searched for a carrier. They charged a reasonable and guaranteed price. Finally, they generally made me feel comfortable dealing with them.
Reviewed July 31, 2022
Could not have been a better experience shipping our car across the country! Highly recommend!! The communication was excellent. The driver let us know when he would pick up and exactly when he would drop off. The car arrived in the same condition it left. If we ever need to ship again, I will definitely use Sherpa again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 31, 2022
They were prompt and reasonably priced. The drivers went above and beyond what they would normally be required to do. They checked the car thoroughly and made sure that I understood all parts of the delivery process. They were always in contact with me to give me an update on where the car was. They kept me in the loop at all times. They even gave me a certificate to get the car washed after it was delivered. It was a very nice experience all around.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 30, 2022
Sherpa is a highly reputable company and easy to work with. The rep was very professional and clear on how the process would go. I knew the car's delivery date and that it was en route. When the driver got to the destination, he contacted the person I gave them and everything went as smooth as could be.
Reviewed July 29, 2022
I did not want to trail a car behind a moving truck, so hired Sherpa because they had a good rating on the internet. It was simple and cost effective, in my opinion. I would do it again. The car arrived in perfect condition.
Reviewed July 29, 2022
The whole process was easy to set up. I received a quote that was comparable to other shipping companies. Instructions were easy to follow to prepare for and receive the car for shipment. Pickup and delivery was per schedule. Everyone was a pleasure to deal with and the experience was exceptional.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 29, 2022
Communication was great concerning pickup and drop off times. My car arrived quickly and in the same condition as I left it. I am pleased how everything went. I would recommend to others. Also, this company charged less than others out there, which was a selling point for me.
Reviewed July 29, 2022
I purchased a vehicle from out of Washington, DC and I needed to have it transported into another state. Sherpa's service was as they said it was going to be, so I didn't have any complaints. Whenever I called to ask questions about pickup times or delivery times, they were on cue with that. The quote they gave me was also better than a couple of other ones I got over the internet. The whole transport took about three weeks and when the driver brought the vehicle, I met him at a certain place. We walked around the vehicle, looked at it, and he explained what the process was. After we walked around the vehicle and didn't see any damages, I signed off on the vehicle. The driver was very pleasant.
Reviewed July 28, 2022
Sherpa Auto agents were very responsive and was able to pick up the SUV that was stranded in AL state. They provided regular updates until it was picked up a career. They delivered the vehicle in good shape and I will do the business again with them.
Reviewed July 28, 2022
The young man I initially talked with, Dylan **, was very personable and helpful! He listened to my request and parameters, and have me a good deal! He also sent me an e-mail to ensure I could contact him specifically if necessary! I later talked with another young man (I apologize for not knowing his name) who was able to clarify some stuff I’d been told by an, apparently, rival company which was totally erroneous, and thus relieved my anxiety! My car was picked up from a pre-arranged location and arrived really EARLIER than initially expected and didn’t cost anything more than the quote I was first given; in the same condition as I’d left it! I am very happy with Sherpa!! Thank you! You all are the Cat’s Pajamas!!!
Reviewed July 28, 2022
Online form was easy to fill out. Received a call within 20 min from a representative who clearly explained the service, how it worked, and provided a quote to me of $1800. I was just inquiring at the time so did not book as I did not need to send the car until mid July. Called them back in early July and they stated that the quote was now $1575. Went ahead and gave a credit card to get the process moving. Received an email confirmation and a few days later got an email stating that a carrier had been secured and my card would be charged the $300 deposit. All good.
A bit of a snafu on pick up day as the carrier "forgot" to stop when driving through my town but we were able to catch up with him and met him the next town over. Car arrived in Denver, CO 4 days later and the process for pickup was very smooth. Great communication from SHERPA and I would certainly use them again. I have used other companies before based off a recommendation from a coworker but so glad I found SHERPA. They were far superior to the previous company.
Reviewed July 28, 2022
Overall, signing up was good. The only thing they didn't tell me right until the end was that I had to pay cash for a big chunk of the transport. I was expecting to pay with a credit card. So, I had to go to the ATM and I was in a hurry. Also, the service was a bit expensive especially since they gave me a quote and that changed in four days. It was $200 up. Other than that, the experience went well.
Reviewed July 27, 2022
This was the first time I shipped a vehicle. I looked through many reviews online and came across Sherpa Auto Transport. Not only did they have good reviews online, they also had good reviews on the BBB. The service was quick, accurate and professional. It only took two days for my vehicle to be assigned a driver and the vehicle arrived at my door two days after being picked up. I could not ask for a better experience. I would recommend Sherpa to anyone who needed a vehicle transport.
Reviewed July 27, 2022
The delivery went smoothly. Initially, I checked three credible companies, and when I sent in an inquiry for a quote, Scott, the sales guy from Sherpa, called me, as opposed to just an automated email. “Oh, can I help you?” I appreciated the personal touch, so I thought, “Let me go with him.” Because the prices were all pretty much the same and they all had good reviews.
Reviewed July 27, 2022
Sherpa told me they'll be able to transport my vehicle within seven days once it is confirmed. If the transport is after seven days, they'll refund whatever I paid. The person who spoke with me was really good and the entire process was really smooth. The vehicle was in good shape. The price was good too. My experience was completely fabulous with them.
Reviewed July 26, 2022
Our experience with Sherpa and the contracted driver, Paramount Transport was wonderful. Great customer service, great price, and clear process. Our driver, Abdul, was phenomenal. He was so kind, so happy, and just a delight to work with. I HIGHLY recommend!
Reviewed July 26, 2022
Sherpa responded to our inquiries quickly, and I was impressed by their willingness to help. The transport also went faster than we anticipated, which was good. There was some miscommunication on the exact address they were to pick up the car at, and the driver had to search around a bit to get to the right address, but that was our only issue. We were on the delivery end, and they were in contact with us continuously throughout the delivery process. It was great. They came directly to us, and the car arrived as we expected. The delivery person was very nice and accommodating, and we couldn't ask for anything better from our delivery person. I'd certainly use Sherpa again and recommend them.
Reviewed July 26, 2022
The rep was very good, professional, polite, and timely, and everything was handled as I expected it. We had to put the two cars on hold till we knew a shipping date, then once we confirmed the shipping date, everything fell into place. Just before the cars arrived, Sherpa let us know. It was 20 hours, so it wasn’t even two full days. The cars were in the same condition as when they were picked up, and the driver was very professional as well. He was here earlier than we expected, which was perfect. Overall, Sherpa is great, and I'd recommend them.
Reviewed July 25, 2022
I would highly recommend and would use Sherpa again. I called several companies to get quotes when lining up my transport. When I called Sherpa, I could tell their service and communication was different and better than anyone else I called. Their rates we very competitive and better than the others. I planned to call other companies before making a decision. However, I knew after talking to them, they would be the company I trusted with my new truck. The free car wash after delivery is a nice bonus too. Thank you again and Stay Awesome!
Reviewed July 25, 2022
We were very satisfied with the service from Sherpa Auto Transport. It took a few days to find a driver but they were very professional and continuously updated me along the process. I highly recommend Sherpa Auto Transport for your transport needs. Thank you for taking great care of us and our vehicle.
Reviewed July 25, 2022
Excellent experience. Timely, organized and responsive. We shopped around for other transports and were constantly emailed, called and texted by other services. Sherpa was not at all aggressive, but instead helpful and efficient. The car was picked up when we were told it would be and there was no delay in delivery. The car arrived in the condition it was picked up.
Reviewed July 25, 2022
It took a bit of time like the reps told me but communication and updates were still there. I sent emails for updates and they replied usually within one to two days, which was very nice. They always kept me in the loop, and everything came nicely. When the pickup truck came in, the guy loaded the roll-up and made the paperwork. He let us take a video of the car prior as proof of pickup, then delivery, he made us check a bit, no rush. We signed, and that was it. If a friend needs a safe and good company to move their car, then I would definitely recommend Sherpa.
Reviewed July 25, 2022
The Sherpa rep answered everything and told me the prices. I wanted a faster shipping time, so she told me how I could get the two to three-day shipping and how they paid extra. If they couldn't get a driver, they paid up to 300. She was very knowledgeable and informative. It took the small transport five days to get from Kansas to the drop-off, which was The Villages, Florida. The driver got as close as he could to my home area, and it took 15 minutes for the walk around. The car was in great shape.
Reviewed July 24, 2022
My experience with Sherpa was excellent, from the initial contact and set-up with staffer Gavin, to the pick-up by Jana Transport in Pennsylvania through to delivery in Los Angeles. When I had questions, the staff at Sherpa was accessible either via phone or email. When I handed my car over to the driver from Jana Transport, he was professional and courteous, thoroughly inspecting my car while filling out the Bill of Lading.
Reviewed July 24, 2022
After being let down by ** a day and a half before moving my family across the country for a military move, I needed to book an appointment quickly to ship my 1970 Corvette on short notice. And while finding a driver short notice to come to remote fort Irwin, Sherpa contacted me every day to assure they were working to find one. Ultimately, I was given an enclosed carrier that only included my car and one other, despite only paying for open, I assume because that was what was available. No additional cost passed on to me. The driver was very courteous and gave no trouble despite neighbors having to orchestrate the hand-off. Car came exactly as it was sent. Great experience and would definitely recommend, especially to avoid the normal bidding process.
Reviewed July 24, 2022
Quick, friendly and reliable service! Would definitely recommend. I had a week's notice that my transfer was going to happen the following week. I was able to to get my car from Phoenix to Dallas within a week from when I called.
Reviewed July 24, 2022
When I first sent out email requests for quotes to several different companies, Sherpa was the only one to give me a call. The gentleman I spoke to answered a bunch of questions about the industry as a whole, how shipping cars works, and Sherpa and the third parties, and he told me that they made the arrangements with the actual drivers. At the time I made my initial request though, I was unsure when my daughter was moving out to California, so all the quotes had expired. However, the gentleman from Sherpa gave me a lot of useful and helpful information, so when the time came and I knew I had to ship the car out, I just went with them.
My experience was very good. The car transport was a little quicker than I anticipated from what was quoted on the website, but that was outside Sherpa's hands. The website quoted a pickup date anywhere from five to seven days. I sent the request on a Sunday and we weren't leaving till the following Thursday. The driver called that Monday and said they could pick up the car on Tuesday and they would have it there in California by Friday. Once it was assigned to the driver, he was Johnny-on-the-spot. It was not really an issue though. Overall, they were very courteous, prompt and on time, and they got the car delivered safely without any damage.
Reviewed July 24, 2022
Everything was good, and I like it. I’d use Sherpa once more if I have to. One thing though, they told me I’d be given some rebate, but it looks like the rebate process is handled by a separate department and one has to mail stuff in. That's an old way of doing things. Scanning and sending documents should be more than enough, but it is what it is and I'm not worried.
Reviewed July 23, 2022
This is my second time that I have Sherpa Auto Transport company. They are doing great service. Delivery fast and friendly people. If I am gonna transport my car again I will sure that I will have this company. Again thanks for the great service.
Reviewed July 23, 2022
I am beyond pleased with the level of professionalism and efficiency in using your organization to transport my vehicle. Courteous and thoughtful comes to mind, from the walk around and picture taking to the loading. Cautious and deliberate at every step. The 1450 mile journey was done in a day and a half to the destination... WOW now that is efficient!!!
Reviewed July 23, 2022
Very professional and structured process from initial quote to final delivery of vehicle. Very happy with the service and recommend for inter-state movement. Josh (Sales Rep) was very professional and knowledgeable and convinced me to use Sherpa instead of other options.
Reviewed July 23, 2022
The agent I worked with over the phone was very easy to deal with, and was clear in explaining how the process worked. Very responsive to any queries, and tailored my request. I also liked that it was a lock in price, with no nasty surprises as tends to be the case with the car shipping industry. Sherpa connected me to a good company who brought our car in one piece, with friendly guys. Happy!
Reviewed July 23, 2022
Excellent communication from beginning to end. Very helpful with meeting my needs when I needed my car in Nashville and then working back to a pick-up time. Gave me confidence when Sherpa provided the driver and his company's contact details directly and when I had questions. My car arrived with no issues. Happy to use this service again in the future.
Reviewed July 23, 2022
The rep was fine, and the communication with the driver was excellent. They let us know when they were coming, and they came at that time. Everything was good, and I would be happy to use Sherpa again if we have a need.
Reviewed July 23, 2022
They were very understanding since we didn't know when the car was gonna be repaired and ready to ship, and pickup date was kind of floating. But they were real good about that. Nothing was really committed until we had a date for pickup. The pickup and delivery went very smoothly. I got it here a little quicker than I was expecting. Also, the price was as promised. I would certainly use them again if situation came up.
Reviewed July 22, 2022
The most important element for us was getting our car across the country in a safe and timely manner. Our expectations were exceeded and service and communication surpassed other companies we’ve used in the past. While it was a little pricey it was well worth the money.
Reviewed July 22, 2022
I had Sherpa deliver all 3 of our vehicles from NJ to NC and very happy with their service! Our cars was picked up from our original address and delivered as promised to our new address without any damage. Our vehicles were transported on its own unlike other companies that would transport multiple vehicles. I would highly recommend this company.
Reviewed July 22, 2022
I was very happy with Sherpa. Good communication along the way. I had a family member take delivery as it was scheduled to arrive the same day I flew there. It all went very smoothly and my car in good condition was in the driveway when I arrived. I received the car wash refund a few weeks later. I would not hesitate to recommend Sherpa. Thank you.
Reviewed July 22, 2022
This was my first time having a car shipped, so I was a bit nervous. Booking online was simple, and the price quoted was the price charged. Our vehicle arrived promptly and the driver was good about communicating updates. Absolutely nothing negative to say about the whole experience.
Reviewed July 22, 2022
We were delivering my daughter's car to her in Oklahoma, and we went with Sherpa because of the cost. Another reason was the customer service. The gentleman that I spoke to was really knowledgeable and he did a very good job. My daughter was there during delivery, and she said that everything was great. The driver was very nice, and all was good.
Reviewed July 22, 2022
Everything was smooth that they did. They got my vehicle, picked it up and delivered it on time. They were letting me know throughout the process. If I bought another car, I shall use them again.
Reviewed July 21, 2022
Highly recommend this company!! I was searching under Consumer Affairs and Sherpa came highly recommended on the search. I am happy I chose this company. Our truck was delivered safely from South Carolina to New York! Driver was wonderful to work with. The price was also very competitive.
Reviewed July 21, 2022
I was very happy with Sherpa. They transported my car from Winter Haven, Florida to Six Lakes, Michigan, which is around 1,400 miles. The first time they set up the pick-up date, they had it set up within two days, but that date didn't work out. I had to call back and try to change the date and it wasn't any problem, which surprised me. They kept the price the same and everything worked out. It took five days to find another driver, but they got the car here on time and that was really great. I wanted it for the 4th of July weekend, and my car was here by 7:30 Saturday morning. So, it was even earlier than they said it was going to be. The guy dropped it off, I gave him the check, and he took off.
Reviewed July 21, 2022
Sherpa was straightforward in their estimates or their bids. They were near the highest bid at first. But they did it at a price that the drivers would accept it. The driver was good. Meeting up with him was good. You've got to be a little flexible. But the car arrived in good shape and earlier than they said it probably would. Sherpa first gave a range of dates, which is standard in the industry. But when they said the car would be picked up, all of a sudden, I got a call, and it was a day earlier. They didn't give us a notice about that. All of a sudden, I got a call from the driver. So we had to sort of pivot.
I wasn't down here in Texas, so my kids were going to be the ones receiving the car. But one was at work, and one was heading to an appointment that they couldn’t cancel. So my son got off work a little bit early to receive the car. That could have been improved. If I had had more notice or even a few hours, let alone a day, then it wouldn’t have been such a rush. This rush caused stress on my kids.
Reviewed July 20, 2022
Great customer service. But a little hard to get on the phone. Driver was very nice and responsive. The customer service very attentive and professional. I would clearly give Sherpa contact information to anyone who need a vehicle to be shipped.
Reviewed July 20, 2022
Really appreciated how easy it was to contact various people throughout this process. Was super impressed with the communication. I also changed my mind and asked that my car be delivered a day early and they were able to make it happen!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 20, 2022
I had my car shipped from Connecticut to Georgia and everything was on time, and at the right price! Dylan was great.. he delivered great customer service. He made sure he explained everything in detail and was polite all at the same time.. I would definitely use them again in the future!
Reviewed July 20, 2022
Sherpa arranged for shipping our car to the west coast. It was a first time undertaking of this type for us. Their staff was professional and courteous. Communication was good and our car arrived early and unscathed. I would recommend Sherpa without hesitation. The care and precision with which our new car was handled, inspired confidence.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 20, 2022
I recently engaged Sherpa to assist in transporting one of my cars from Georgia to Upstate New York. The process was way to negotiate; the parameters for the transport were met; and the cost was fair and competitive. I would be happy to utilize the services of Sherpa Auto Transport in the future if the need arose.
Reviewed July 20, 2022
The most professional auto transport company ever! Their commitment to great customer service is apparent from the first contact all the way through receiving my car. Sherpa kept me updated by email daily. Most important is that they gave me a 5 day window to confirm arrangements for pick up and delivery and they did it even sooner! Pricing is very fair. I have used other transporters in the past and they can’t hold a candle to Sherpa. My car was transported from Florida to New York. I highly recommend Sherpa for your automobile transport needs!
Reviewed July 20, 2022
Very good experience. My salesman was very friendly and knowledgeable. Only downfall is it’s hard to get ahold of you. However, I understand it’s busy and someone usually reached out within 24 hours. Would like updates on rebate status.
Thank you for your review, Mary! We apologize if there were difficulties contacting us, but please be aware our team does follow up as soon as possible. We can confirm your rebate was processed on 7/20, please contact fulfillment@sherpaautotransport.com with any future questions in regards to your rebate. Thank you!
Reviewed July 20, 2022
No issues with Sherpa at all. Car was picked up and delivered in expected window and there was no damage to vehicle. Some communication issues with Umbrella Auto Transport who moved my vehicle. I wasn't told until one hour before pickup that I would have to drive 20 minutes to meet the truck driver as he couldn't get to me due to the size of the rig. It would have been really nice to have known this the night before when the driver was confirmed, as it was highly inconvenient for me to do this at that time. They did pay for an Uber home for me however. The other problem was the truck driver (who was very nice) didn't speak much English and had bad phone signal, had difficulty communicating this with me. I was able to contact their dispatcher via text to confirm however.
Reviewed July 20, 2022
Shipped my vehicle from WI to Seattle. Communication was great, company that Sherpa partnered with to pick up my vehicle was extremely professional and communicative. This really helped calmed my anxiety around the shipment. When arrived in Seattle, I was updated the day before of a rough time, and then 30 minutes before arrival. If needed, I would utilize Sherpa again.
Reviewed July 20, 2022
When I first called and asked about the service, just researching, the young lady was really truthful with me. That made me decide to go with Sherpa, and it felt good to me. All the updates that I got from them seemed to be okay too. Overall, I had a good experience. It was my first time ever using something like that and it was a little expensive, but I'm satisfied.
Reviewed July 20, 2022
Everything was on time and well communicated. Everyone was super kind and helped me out. The cost was right in the range where it should be, considering how far it went. But it would be awesome to have some sort of way to track exactly where your car is at all times because I was kind of in the dark. It was fine, but I'm sure there are other people who are more worried than me. Other than that, everything went pretty smoothly.
Reviewed July 19, 2022
On time and courteous. In contact all the way through the process. Driver was very professional. Our car was picked up and delivered as advertised. Just followed the directions on the website and was contacted right away. No hidden fees. The price quoted was the price! Very pleased with the quality of our service.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 19, 2022
Sherpa Auto Transport reliably transported my car from Pittsburgh to Palo Alto. Roman was our driver and was the one who personally loaded and unloaded my car. Communication from him was excellent. Overall, this was a very good experience. I would definitely recommend Sherpa Auto Transport.
Reviewed July 19, 2022
I was there for the pick-up with the young guy doing that and it went very smoothly. He was in and out.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 19, 2022
The person from Sherpa picked up the cars, got them to where they had to go the next day right away with no problems, and parked them in an adjacent spot. He was on time, went straight to the job, got it done and didn't waste no time to get all the cars, protecting them and putting them on the truck. He was excellent, and for what I had to spend on the service, I was pleased.
Reviewed July 18, 2022
I was guaranteed my vehicle would get to Washington state & it did. I had tried a couple of companies & Sherpa came thru for me. I’m from a small town so I was having problems getting a carrier. It was stressful. The other companies were calling me but weren’t following thru. I would definitely refer Sherpa to anyone that needs to get their vehicle shipped.
Reviewed July 18, 2022
I looked at consumer reviews and decided to try Sherpa. The quote was a good price and clear to understand, and the driver that they contracted with from Paramount Transport was phenomenal. He was super friendly, professional and asked, "Do you want me to call you like every eight hours to give you an update?" I said, "No. That's not necessary." But being able to contact the driver directly was huge.
Updated review: Aug. 8, 2022
Sherpa was quick to resolve my issue concerning getting my rebate. Once I identified the problem, they swiftly and professionally resolved the issue within a couple of days. Their customer service and follow-through is outstanding. Many service-related industries should treat their customers like they've treated me. I'm extremely pleased with them. Thanks.
Original Review: July 18, 2022
The driver was good and upon delivery, I didn't see anything sticking out so the vehicle was okay. But the follow through part of Sherpa's customer service is frustrating. Once the car was delivered, I was supposed to get 50 bucks back. But it's been six weeks since delivery and they haven't done it. I haven't heard from anybody and you can’t get anybody when you're trying to call. I've been more than patient and it’s more than just the amount, it’s at the point of being the principle of the issue.
Reviewed July 17, 2022
Very congenial and professional personnel who all went out of the way to do the job. Pick up person actually walked a couple of blocks and drove car to the parked pick up truck. The drop off drivers made a late evening (9 pm) delivery for my convenience. Auto arrived in perfect condition.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 17, 2022
I had a great experience shipping my vehicle with Sherpa. The price was right and Synade did a great job guiding me through the process and making sure everything went smooth. My shipper was Ozark Transportation and my driver was Allejandro. He did a great job taking care of my vehicle and making sure condition was accurately documented. He worked flawlessly with the dealer and even got my car to me a day early! Buying a car from out of state site unseen and having it shipped is a daunting task. Sherpa made one of the most important steps just a bit easier. Sherpa is awesome.
Reviewed July 17, 2022
Sherpa did well. They didn't hound me. Once I let them know I wanted to use them, it was good. The transport was for a Jeep. My son was in the army in Fort Hood, Texas, and we brought it to Georgia. It was right at 1,000 miles. They said it would take three days for them to find a carrier, and then once the carrier picked it up, the next day, he was delivering it. He pretty much drove straight through for the delivery. He was really courteous. He kept me informed when he was going to be there. There were no scratches, dents, or dings that weren't already on the vehicle. I couldn't have asked for it to go any better.
Reviewed July 16, 2022
I used Sherpa the last time, and they were fine so I used them again. We had a combination of email and telephone calls with their customer service, and they were very easy. The quote was competitive. We were not here for the delivery. We had someone else available for them, and it worked out pretty seamlessly.
Reviewed July 15, 2022
I was very pleased with this choice. Everything went as planned. No problems whatsoever. Car was delivered ahead of schedule with no issues Scott ** (Mason Transport) was great to work with. I would use him again and would gladly give him a referral.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 15, 2022
Once you search for vehicle transport, you’ll be flooded with messages. I chose Sherpa because of the many good reviews despite being relatively young in the industry. I was more impressed with easy access to a rep & my experience with Josh the first time reinforced my confidence in dealing with the right company, considering the nightmares I’ve read about auto transport. They chose a good carrier in High Line Transport Inc.
Reviewed July 15, 2022
Originally, we were told that Sherpa Auto Transport could only be paid through cashier's check, money order or cash, but no debit or credit. But later on, when we actually met with the individuals who were picking up our vehicle, they were like, "Yeah, we can take debit, if you want. That's not an issue." So, there was a bit of confusion between the payment options between the company that was picking up versus Sherpa.
Everything with the pickup and drop-off was fine. We had our vehicle picked up a week before we moved. We moved on a Monday, and we got it that Friday. So, two weeks for the full process. The only thing that was a little frustrating on our part was we were told that Sherpa would do a door-to-door service. But the day of the drop-off, we got a phone call from the individuals delivering saying that they couldn't drop the car off at our door. It was three hours prior, they called us, "No, we can't deliver it at your door. You're gonna have to meet us at this parking lot." It was probably due to the vehicle that the driver was using, because it was a semi. So instead, he had us do a pickup location at a grocery store parking lot, but there were closer locations. We were still in the middle of the move. That dropped it a bit for us. But we were happy with everything.
Reviewed July 14, 2022
Sherpa Auto was affordable, super convenient with door to door service, and highly responsible! The driver was extremely professional, timely and accommodating. I most definitely recommend this company for auto transfer. I will absolutely use them again in the future if in need of auto shipping.
Reviewed July 14, 2022
I needed to transport my car from UT to TX. I had gotten a couple of quotes from various companies and Sherpa offered me the best price. On top of that they had the price lock guarantee which helped me feel more secure in making my decision with them. The customer service kept me informed and were quick to help me. They worked with me and my driver to arrange a pickup time that would work for me. The driver they selected was great and they got me my car in a safe and timely manner. 10/10 recommend.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 14, 2022
Did the job better than they promised. Car was delivered earlier than scheduled which worked great for me. Driver was very kind and considerate, knew his job and how to do it. Car did not have any damage whatsoever, looked just like it did when it was picked up for transport.
Reviewed July 14, 2022
I wanted to move the vehicle over a holiday weekend and at the cheapest price possible. I reviewed a total of three companies and Sherpa was the fastest to respond, give me a quote, and meet my timeline. The driver was great when I met him and I gave him the vehicle. He found a location that was near the house that I was moving from, which was really cool. It was close by a big parking lot five blocks away and he was very nice. He filled out all paperwork and explained everything to me. I understood exactly what they needed and what he was doing. Then, I contacted him and asked where we were at with the timeline. He said he had to make stops here and here, then he'd be headed my way. So that to me was really good as a customer.
Then he called me up 24 hours before the planned delivery. He said he'd be headed up this highway where there was a rest area/fill up location for trucks where he would be spending the night and asked if I'd like to pick up my vehicle there. That way, I could get the vehicle the night before the expected date of delivery. He also said that should be easy for me because I'd come out to the highway rather than him coming in since the area I was moving into is a little more farm area rather than big city. He said it was up to me if I wanted him to come in there, but if I did he said he'd arrive the next day. So I was able to arrange for that.
Reviewed July 13, 2022
Sherpa auto transport linked us up to Gigi Line and the transport of our car went smoothly as advertised. Sherpa was overall responsive to questions but at times took a few phone calls to have a customer service person either to be available or to return our calls. Once the linkup occurred, our questions/concerns were addressed.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 13, 2022
I used Sherpa Auto Transport recently to transport a car across the country. This was for a new vehicle purchase. The company found a shipper after a few weeks and provided me with timely updates. I would recommend them to others.
Reviewed July 13, 2022
I was super impressed with the driver, Marcio. He was careful with the cars, prompt in the pickup and drop off, and kind in his communication with me. I was able to transport a few personal items, as well, and everything was untouched in the car.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 13, 2022
Booking was easy, and the person on the phone was very pleasant and efficient. Car was picked up on time, with a phone call to my daughter prior to arrival. It was delivered on time, also with a phone call prior to delivery. Driver was experienced and professional. Perfect transaction from beginning to end. My daughter is a travel nurse, so I'm sure we will be using Sherpa again!
Reviewed July 13, 2022
We shipped two cars from CA to FL in an enclosed container. The process was flawless. The driver called the day before and we identified a good pickup location. He called again in the morning and confirmed the time. The loading went smoothly and the cars arrived in perfect condition. SHERPA was highly recommended to us and we are totally satisfied.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 13, 2022
Everything went smoothly with the transaction and delivery of the vehicle. Clear and timely communication from Sherpa and the carrier they connected me with. Driver was very professional and great to work with. I am very pleased with how things turned out. No complaints!
Reviewed July 13, 2022
One of my friends said Sherpa Auto Transport has a good fixed price lock, so they didn't change the price zone. I have heard a lot of companies sending the price later on when it's time to move. Sometimes they say the time is not available, sometimes they ask you for more money. But my friend told me that Sherpa doesn’t do that. So, I chose them.
I was tight on the schedule, so Sherpa gave me a week of window to pick up my car. And at the beginning of the week, they came to pick my car, I dropped it off. And they delivered it very well. I asked some of my friends to pick it up. The driver coordinated with my friends, and he dropped my car when I asked him to. Cost was a bit higher. But I’m satisfied with the service that they did. They are a good company. I would recommend the company for any of my friends who are asking.
Reviewed July 12, 2022
Our auto was shipped by Sherpa. The price guarantee was honored and the shipment was very timely. The condition of the car was the same as when it left. We are very happy with Sherpa and will be shipping our car home with them and will continue to ship with them in the future.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 12, 2022
I would use Sherpa again. When the gentleman came out here to pick it up, we both took pictures of the car all the way around. I watched him load it. He was really careful. The transport was quick. It surprised me. I was really happy about that.
Reviewed July 11, 2022
Once the deal was made Sherpa gave me a pick up time and delivery date. Both were done in the time frame. Driver keep in touch and arrived with truck with no issues. First time shipping vehicle. Was very pleased.
Reviewed July 11, 2022
Stress free service, I just gave them the information and they arranged everything. Once they secured a carrier that carrier was in contact with me to set up delivery of my new car. Both times I have used this service it has been stress free and there was no issues with the vehicles.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 11, 2022
We had a great experience in every aspect of our car shipping. Pick up was easy as was the drop off. The sales process was clear and the notification system kept us updated with no hassle. Our driver was a good communicator and our car was in great shape when it arrived.
Reviewed July 11, 2022
My car was picked up and dropped off by the same individual, who took meticulous care to inspect it for all prior damage before departure. He was friendly and a consistent communicator. He kept me apprised of when my car would arrive and the time window of the day in which to expect it. Car arrived in great condition. I would recommend Sherpa.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 11, 2022
I called Sherpa Auto Transport and they were nice. They gave me a timeframe. I couldn't be there so I talked to my brother, and he did the paperwork. And over here, I picked the car up. If I need it again, I'll use them again.
Reviewed July 10, 2022
Competitive price. Clear and fair contract (terms and conditions). Congenial customer service. Staff was clear, confident and not "pushy". Quickly acquired carrier who was "on schedule" as promised. Driver had a business-like, confident and profession demeanor. Fast and trouble-free shipment across country. Will use again if needed and recommend to others.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 10, 2022
I was very nervous about shipping my Porsche from CA to NC. I did a ton of research and ultimately went with Sherpa. I am so happy I did. They were professional, maintained great communication, fulfilled all their promises, and delivered my baby on time and without any damage or issues. Anton (the driver of the auto hauler) was great and clearly knew what he was doing. Thank you Sherpa. You were worth every penny. Would definitely hire you again if needed.
Reviewed July 10, 2022
It's fair and standard as far as the pricing and terms. I initially called Sherpa Auto Transport to get a quote, which I got one no problem. But I was not ready to move my car at the time, so I had to call them back at a later time. And the person I spoke with had to requote me, which was $100 more than the original quote I was given. But he said that he wanted to try to honor it, so he told me about the $100 rebate, which would basically bring the price back down to the same original quote. But overall, the customer service was good, friendly, and fast. It was an easy process.
I wasn't there for the pick-up because I had already moved to California. But my parents helped me, and they said that everything was smooth. And the delivery was equally. The driver just brought my car. I signed off, made sure no damages. And it's a straightforward process. For the pick-up, we had to meet the truck somewhere because the cul-de-sac of our neighborhood could not fit the truck. But for delivery, the area where he dropped it off, it's a wide space. So, it was right in front of my door.
Reviewed July 9, 2022
The rep was very timely. And Sherpa allowed a little flex time in there, because just like anything else, it's difficult to keep a schedule like that. But it didn't take long, and I was very pleased. They followed through on the advertising that they provided. And it was a very smooth operation. Also, cost was good. I had been told about some other transports and experiences, and always had the impression that it was going to be more expensive. But this was fine.
Reviewed July 8, 2022
I was wanting to have a Chevy 1500 pick up shipped from Texas to Illinois. I was contacted by several companies with lots of quotes ranging from $600-$3000. When I would talk to other companies, they would estimate delivery costs but could not guarantee a price. I talked to Austin at Sherpa on Thursday evening at 7:31cst. He quoted me a price that I agreed to pay and said I would be contacted in 24 hours for a pick up time. At 8 am cst, my phone rang and the truck would be picked up that afternoon between 11-2 and be delivered to Illinois the next day! Being 4th of July weekend, I figured the cost would change or the time would be longer. At 1 pm cst, my truck arrived in a covered trailer! Thank you Austin for amazing service and thank you Krisof for getting my truck to me!!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 8, 2022
The driver was professional, knowledgeable, and friendly. The driver contacted me before the pick up as planned. Andrew communicated with me through the whole process until my car arrived on time in Iowa. The price I was quoted was the price I paid and I’m very satisfied with Sherpa.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 8, 2022
I needed to transport BMW 535i from Las Vegas to NC. I was given the date range that the car would be picked up within a week. I was surprised to hear that as I called other transportation agency who said they would not be able to do it in two weeks. The car was picked up within the timeframe and was delivered in less than 48 hours to my utter surprise after they had loaded my car in their truck. Excellent service. The dispatchers always responded my emails, phone calls in time and updated me throughout the process. Couldn't be happier.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 8, 2022
Sherpa was honest and gave good advice on shipping my car across the country. Other companies lie about having drivers and they did not. The driver communicated well and the car was delivered as promised. I would recommend this company to others and use them again.
Reviewed July 8, 2022
Simple, as-planned, no extra stress required. You purchase a service and get exactly what you would hope for, this is a gem of a company. I would absolutely recommend this company to anyone. I am extremely pleased with how cost-effective and fair the company treated the process of car shipment.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 8, 2022
I’m very satisfied with the service and I would recommend Sherpa to anyone. My car was picked up from California and delivered in Minneapolis in 4 days. I was able to text the driver and also track where my car was the whole time.
Reviewed July 8, 2022
First time trying to move a car across country. Found Sherpa online and was attracted by the BBB rating as well as positive reviews. Communication was excellent and I was very impressed that they were able to arrange transport in less than 5 days from contact! I also really liked the fixed price. I'm sure I may have been able to get a lower price, but haggling with the transport carrier just didn't seem very appealing. Wouldn't hesitate to recommend them or use them again. Car was transported w/0 a scratch and in less time than I anticipated.
Reviewed July 8, 2022
My experience was excellent. The driver picked up the vehicle and delivered it to me within 24 hours. I would strongly recommend your services to anyone who might require them. Should the need occur I would use the company again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 8, 2022
I originally contacted Wolf Pak Transport as was recommended by the lawyer out in Nevada. Wolf Pak had some issues. So, I then searched online for different transport companies. Sherpa had a good review. They had good ratings. So, I hired them. The person I spoke with on the phone communicated with me quite a bit. I set up the original request, paid it with a credit card, and then I received follow-ups every couple of days until we had a driver lined up.
The vehicle was picked up in Henderson, Nevada. It was either on a Friday, and it was delivered to Cromwell, Connecticut on Monday. It was fast. A person who works for the co-administrator handled the pick-up. The driver arrived a day early. They didn't give us quite enough notice. He said, “I will be there in 20 minutes,” and nobody was there. So, we had to scramble a little bit but earlier is better than not. At the pick-up and drop-off, the driver was great. Overall, Sherpa was fantastic. I had just dealt with Wolf Pak and that was very disappointing, so having everything go very smoothly with Sherpa was wonderful. I couldn't be happier with their service.
Reviewed July 7, 2022
I have never used any car transportation company before, but I needed to. Sherpa Auto Transport was just awesome!! They listened to all my questions I had, their customer service team was professional giving me all the informing I needed to know about this process of delivering my daughter's car from Tempe, AZ back home to Chino Hills, Ca. I have already recommenced Sherpa Auto Transport to a friend.
Reviewed July 7, 2022
This was my first time shipping a vehicle. I researched a LOT and read a LOT of reviews. For me it came down to getting a guaranteed quote. Sherpa guaranteed my rate and quickly got a top quality transportation company to ship my car. Definitely HIGHLY recommend Sherpa and Polar Logistics!! FIVE STARS. ⭐️
Reviewed July 7, 2022
I needed to ship a Corvette from North Carolina to Michigan. Very professional, smooth and easy experience. I was impressed with the ease and quickness of getting my car shipped. I will be sure to use again, if the need arises.
Reviewed July 7, 2022
Absolutely nothing adverse to share. They were just great, from beginning to timely delivery. Customer service excelled from the very first contact. We looked at four companies, they surpassed all the others and made our choice for us by being so professional.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 7, 2022
I liked Sherpa's name. I had an excellent experience with them. The only thing is it was hard to get ahold of them. I would have to go through an email, and I usually wouldn't get an email. A lot of times, the phone would just go straight to voicemail. Other than that, everything was fantastic.
Reviewed July 6, 2022
Sherpa provided Great service. They have Friendly, patient, and knowledgeable employees. The service was handled in a timely manner. It was Hassle free. They Made the entire process easy at a reasonable cost. I highly recommend Sherpa to anyone needing to transport a vehicle.
Reviewed July 6, 2022
This company is tops in our book. Easy to work with, did what they said they were going to do, had US Road Inc as the carrier and they were tops as well. The vehicle was picked up when stated and delivered when promised.
Reviewed July 6, 2022
Responsive, helpful, and totally lived up to my expectations. Actually, they exceed my expectations. The car arrived quickly, communications with me were timely, courteous and professional. My daughter recommended them because she had a great experience sending a car from WI to Texas for her son in the Marines. I would use this company again in a heartbeat!
Reviewed July 6, 2022
The driver answered any questions I had. I had to drop the car off somewhere because I understood why the truck didn't fit to the residential area where I was. It was the same thing for the drop off. The quote was the same as the actual price.
Reviewed July 5, 2022
Sherpa did a great job coordinating the move of my classic car from Ohio to Georgia. They provided great service at a fair price with no issues. Communication was constant and I always knew what was going on with the move.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 5, 2022
I liked how Sherpa Auto Transport had the price lock, and how they had things set up. So, I went with them for my transport. They made it easy. I thought that there was more to it. But the rep said, “No, that’s it.” They were amazing. They were good at communicating with me initially. The rep gave me periodic updates throughout their time there. So, they were good. They had to meet us somewhere, because I had some complications when we were flying in. So, they were helpful. Win Win, who was the people that Sherpa used, were good with effectively communicating with us as well. Just a timing of some of the things was a bit different. Initially, good timing that Sherpa was able to choose right. But Win Win was a bit of off. But it worked us well, because it still was the time that they told me, and I expected.
Reviewed July 4, 2022
Sherpa did a great job communicating throughout the process. Just a little disappointed with trucking company and lack of communication. Delay in truck breaking down for pick up. Should have been 1st for drop off delivery, became last. Delays cost me extra days of rental vehicle.
Reviewed July 4, 2022
I met the driver first here where they loaded the vehicles up because I didn’t leave the key for the trailer hitch. So, I needed to take that. We took the trailer hitch. Also, it will be easier for them to get another car in behind mine. He was a nice guy. And when he dropped it off, I met him again. He had somebody else with him. He brought the truck in, got the cars off the truck. We checked them out and made sure everything was still good. Everything was, so I signed the paperwork, and off they went as I gave them the cashier's check for the payment.
Reviewed July 3, 2022
I had my car shipped from Mass. to Florida, and it was an all- around excellent experience with Sherpa. They gave great communication, and the shipper they gave me was top notch. No problems whatsoever. If I ever need another car shipped, I will call them first.
Reviewed July 3, 2022
I liked everything about Sherpa Auto Transport. It's all about customer care. Also, their price was less. And whenever I call customer care, the response was excellent. I could reach them and they could answer all the questions, whatever I asked, very patiently. The first person I spoke to was Brittany, and she was very patient. Also, she was not sure whether I would go ahead with her service or not, but still she gave the information. Sometimes, people speak nicely only when they are sure that they will get the customer. But she was not even sure because I did not commit, and she did her job sincerely.
The pick-up date and time window were given. The driver arrived exactly in the time window. He took pictures and we gave the car. At the drop-off location also, it was smooth. He didn't speak anything here and there. Just did his task and left. At the drop-off also. Whatever was told in the instructions, it was just like that. So, I was happy.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 2, 2022
Very easy to work with, the company that was contracted - BBT was fantastic! Super communicative and very easy to deal with. Sherpa answered all of my questions and I felt confident with transporting my two vehicles cross country with them.
Reviewed July 2, 2022
This is our second time using Sherpa and we've been pleased both times. They kept us up to date on pickup and delivery times. Easy experience from the start to the finish. Would definitely use them again and would recommend them to anyone.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 2, 2022
Great customer service. Definitely will use them again. Sunny, the owner is amazing. Had some difficulty with pickup and receiving car due to limited ability for transport truck to navigate streets. They successfully worked it out.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 2, 2022
Deciding to ship my beloved Porsche from LA to NYC was nerve-rattling. But the best thing I did was to hire Sherpa Auto Transport. They showed up when they promised and delivered my car in Manhattan in perfect condition right to my door. They are fast, friendly, professional - and all at a very fair price.
Reviewed July 2, 2022
Sherpa did an excellent job communicating and understanding our needs. Our driver, Andrei, took great care with our vehicle, followed procedure, and kept us updated along the way. He waited patiently for us to meet at the designated location. We would certainly recommend and use again!
Reviewed July 2, 2022
When I called Sherpa, there was a big difference in service and trust. They were very organized and professional. I liked the way that they explained how the service would work versus the other company that I worked with which sounded more like a hot push of a sale. Sherpa had somebody that they assigned to me and that fell through. They went out of their way to make sure I knew that and they found somebody else within a day. They got it all set up and everything worked perfectly. Sherpa let me know when they were picking up the car. The guy called me the night before to say he was going to be there. We scheduled the exact time together. He was very reachable and nice. Sherpa was great and I'd recommend them.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 2, 2022
We are happy with the auto transport. Arthur did a very nice job and was very efficient., and got our cars up safely. I would recommend this company anytime. Very happy with the service. We had our autos transported out of State and it seemed like it was smooth transaction.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed July 1, 2022
We were very pleased with the quality of service we got from Sherpa. They were very good at keeping us informed of the progress of the transport of our car. The office staff and driver were friendly and very helpful. We will definitely use them if we have to move again.
Reviewed July 1, 2022
I requested a quote online and received it promptly, spoke with a professional (and surprisingly kind) agent who explained the entire process of securing a driver and what to expect, received a call on time that a driver had been assigned, and received timely texts, emails and phone calls every step of the way. The driver showed up when promised and the vehicle arrived safely on time as well. I was very intimidated by the prospect of shipping a truck 3000 miles and couldn’t be more pleased and appreciative. Would definitely recommend Sherpa to anyone.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed July 1, 2022
Very pleased with the service, quick to respond to requests and my car was delivered at the exact time the driver told me that he would be there. When the car arrived it was in immaculate condition, I already recommended this company to a another man in Texas.
Reviewed July 1, 2022
My rep was great. I explained what I needed. He said, “I’ll help you out.” And he did. Everything was executed flawlessly. They picked up the car, and then it was here the next day.
Reviewed June 30, 2022
A great experience with Sherpa from the very first inquiry, all communication, car transport pickup and drop off: WA to VA. Driver excellent as well. My Lexus Sedan was in great condition throughout entire cross country transport. Very pleased with Sherpa and would highly recommend.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed June 30, 2022
I have transported my vehicle a couple of times from Illinois to Arizona and back. After calling several transport companies for quotes, Sherpa gave us a quote that was a bit higher than the lowest quote but was their “Lock your price” quote which is what I was looking for. The quoted price remained unchanged and that was the price I paid. Our vehicle was picked up, transported and arrived at the destination within the windows of time mentioned in their email messages. I plan to use them again. I recommend that the Bill of Lading is sent via email to owner by the transportation driver instead of putting the responsibility on the owner to ask for a copy which in this case I never received on either end. There was not any damage so the bill of lading was not needed in this case. I was very satisfied with the overall process and timely email communications.
Reviewed June 30, 2022
My 2002 Ford Thunderbird was transported from Wheaton, IL, to Las Vegas, NV, in an enclosed trailer. Sherpa obtained me a reasonable price and found me a way to get my car out West. My pickup and dropoff was really made easy. My truck driver, Alex, was wonderful. My car was transported in a timely manner.
Reviewed June 30, 2022
Car delivered in pristine condition within covered transport. Word of advice in managing expectations: Customer MUST BE FLEXIBLE in making himself available.... My pickup was two days sooner than expected; and delivery was at 1am in the morning. But driver always in contact and available to give estimated times.
Reviewed June 30, 2022
The people at Sherpa were easy to communicate with & I appreciate their locked in quote. Our pick up was a few days outside the quoted window but Sherpa found a great trucking company who was able to pick up during our specific business hours. The car arrived to our destination earlier than expected. All in all a great experience. I would recommend them to a friend.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed June 30, 2022
The move was $150 more expensive but my rep Tyler was so persistent and he didn't give up at all. It was a great experience and everybody was terrific. There was communication every step of the way with the delivery. The movers were going to be late and they called and kept me apprised of everything. They were very nice. I would not hesitate to recommend them or use them again.
Reviewed June 29, 2022
I had a very positive experience with Sherpa and the driver assignment. There was daily communication from Sherpa during the pick up window until a driver was assigned. The driver was extremely professional and courteous. He went over and above to address an issue with my vehicle. He kept me informed during the process and delivered the vehicle as promised.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed June 29, 2022
I was pleasantly surprised at how smoothly the move went. Starting with dispatch, who was helpful guiding us through the process to the people who kept us informed of the delivery time. The driver was very friendly. Overall a great experience!!
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


