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Sherpa Auto Transport Reviews

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Edited by: Amanda Futrell
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About Sherpa Auto Transport

Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.

Pros
  • Door-to-door shipping
  • Strictly vetted carriers
  • Price Lock Promise
  • Free car wash upon delivery
  • Clear communication
Cons
  • Terminal-to-terminal transport not offered
  • A few reports of delays

Sherpa Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Sherpa Auto Transport?
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    Page 12 Reviews 1835 - 2035
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 12, 2022

    The customer service reps from Sherpa were straightforward, which I appreciated. I could get directly to the person I spoke with. Everything they said made sense and what they said turned out to be exactly the way it was. The final cost was reasonable. It was a little bit better than some other services. The pick-up to drop-off was very specific to the time frames they provided. It was five days. And the driver was very prompt and communicative.

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    Verified purchase
    Staff

    Reviewed Nov. 12, 2022

    Sherpa's reps have been amazing from beginning to end. The driver was amazing, too. He really went above and beyond. I would highly recommend them.

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    Verified purchase
    Contract & Terms

    Reviewed Nov. 11, 2022

    Derek did a great job picking up and transporting my vehicle. I would definitely love to use him again should I need a long-distance delivery of my vehicle. I have already recommended Sherpa to several others. I was satisfied from the arrangements to the delivery.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 11, 2022

    First time shipping a vehicle, and with an expedited pickup requirement. Based on their high review ratings, we didn't bother with contacting other companies. We're very glad we chose Sherpa! They were helpful, professional, communicative and reasonably priced making for an easy process from start to finish. The dispatcher and driver assigned our transport were terrific! Our car was delivered across country timely and with care. Would definitely recommend and use Sherpa again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 11, 2022

    I am really happy and satisfied with Sherpa. It was a smooth transaction. The driver was on time and I am really happy with Sherpa did great in finding the driver right away. Everything is good. They're very prompt.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Nov. 11, 2022

    It's the second time I've used Sherpa and the customer service reps did a god job. The car arrived where it was supposed to arrive and the price was exactly the same as what they quoted.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    Very flexible service. Was able to move around the date of service a number of times. Driver was prompt and professional. Delivered car across the country in a clean way. Even when there were issues (delays) the driver was very communicative and let us know on timelines.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Nov. 10, 2022

    I had a car shipped from Florida to Pennsylvania. Price quoted was reasonable. The vehicle was picked up and delivered on time with the dates provided. Car arrived in good condition. Communication was great; I'm satisfied with their service and would not hesitate to use them again if needed. So yes, 5 stars it is.

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    Verified purchase

    Reviewed Nov. 10, 2022

    I had a great experience with SHERPA. The car transporter was the best. Love Jesse and he took the time to go to my home which was in a spot that was difficult to get his rig through. He delivered my car personally and then walked back to his rig. I did ask if he wanted a ride back☺️... GREAT service from "**". Thank you, Kathy

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2022

    Excellent customer service, on timely manner. They promised me to pick my car in three days after I called them and sure thing it was picked within the time frame they promised. They provided me the name of the transport company as well as the driver's information. Car was delivered on time.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    PriceRates

    Reviewed Nov. 10, 2022

    I tried several companies, but only Sherpa delivered what was promised. The price they give you is competitive, and it's the price you pay, no surprises. Pickup and delivery were seamless. It was so hard to get straight talk from the other shippers.

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    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Nov. 10, 2022

    The cost was reasonable and the pick-up was fine. Sherpa had to work with me a little bit. So, we ended up having to leave it with somebody else. But the sales rep worked with me with trying to solve the problem and I appreciated that.

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    Verified purchase
    Staff

    Reviewed Nov. 10, 2022

    Sherpa's representative was approachable. The driver contacted me when they reached Indiana. They contacted me on the day of delivery. They delivered near Walmart because it's a residential area.

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    Verified purchase
    TechSales & MarketingPunctuality & Speed

    Reviewed Nov. 9, 2022

    Working with Sherpa was a very positive experience from sales, to scheduling, and delivery. Very happy with the transportation company that was used to transport my car across the country. I would recommend them and I would not hesitate to use them again.

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    Verified purchase
    Staff

    Reviewed Nov. 9, 2022

    It was a extremely easy process!! The driver was a professional…He was fantastic. My car arrived safely and no damage whatsoever!! Would highly recommend them.. to everyone that needs a transport service!! I did a east coast to west coast transfer..

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2022

    Great driver with lots of consideration for our vehicle. He was early in delivering the car and all was good for our vehicle. Additionally, he was a very nice person and hopefully we can use him again.

    Regards,

    Tom **

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 9, 2022

    After trying to deal with several other transport companies Sherpa stood out and done everything they promised. The driver that made the delivery even stayed a little longer to help me out with some issues I had with the vehicle (not related to transport). I was very pleased with your services and professionalism and if I ever need another transport you're the only # I’ll call. Thank you.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 9, 2022

    They quoted a fair price and stuck to it. The drivers were in touch a day before and an hour before arriving. They were efficient in pick up and delivery. Paperwork was simple. Car arrived in good condition. Much better than the other company we used to transport our other vehicle last month.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 9, 2022

    Scheduling my vehicle to be shipped was fast and easy. My pickup date was on my earliest date selected and delivered faster than I expected, which was a plus! I appreciated the updates and ease of communication. The only thing that may be an issue for some is the need to be available when the driver calls and says he is at the drop off location.

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    Verified purchase
    PricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 9, 2022

    The rep from Sherpa was very helpful. It was a great experience. The driver picked up the vehicle from my house in Houston and then dropped it off to me in Reno. I had to meet them in a parking lot because the truck was a little bit too big to fit on the side streets. The driver did very well. He kept in touch and picked up early and dropped the vehicle off early too. People should go for Sherpa. They’re easy to deal with and there are no hidden fees. So, what you see is what you get. Their quote was great. If it's going to be more expensive, I'd rather know that upfront.

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    Verified purchase

    Reviewed Nov. 9, 2022

    I had a really good experience with Sherpa Auto Transport. I'd recommend them. They delivered on time, so I'm pretty happy with that. We didn't really have many questions because everything was well-documented.

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    Verified purchase
    PriceStaff

    Reviewed Nov. 8, 2022

    I found Sherpa on Google. The team there was friendly a professional in arranging for transport and explaining the process and cost. Everything went perfectly. The driver was smart, professional and on time. I will certainly use Sherpa again. Thanks guys.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    After getting several quotes from several shippers I hired Sherpa to transport my F150 4X4 from Mechanicsburg PA to Vienna ME. They picked the truck up on Saturday afternoon and delivered it early next AM! I am 110% satisfied with their service! If a similar situation arises in the future I will not 'shop' around I will simply contact Sherpa! Thank you Sherpa for your excellent service!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 8, 2022

    We had a great experience with Sherpa auto shipping. They did choose a holler that hauled a vehicle, without any hiccups or damage to my vehicle. It arrived in a timely manner. The only hiccup was communication, the driver didn’t speak very good English so communication was somewhat difficult. And the delivery driver did want to meet at one or 2 AM, but we agreed together for a 6 AM pick up of the car.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    Requested enclosed transport and car arrived clean, quickly, and with no issues. Driver was courteous and helpful. Truck was unable to negotiate our neighborhood so driver suggested a nearby store where we met to complete the pickup. Car was shipped cross country.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Nov. 8, 2022

    What can I say? I was skeptical about that experience, but it was effortless. From the time I setup an account, picked up the shipping date, Sherpa finding and assigning the driver, picking up their car, and getting my car 2 days later from FL to OH. Great experience. The ratings talk for themselves. I highly recommend their service. Keep up the good work. Thank You.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Nov. 8, 2022

    I can’t remember for the life of me what the driver's name was that towed my car.. but whoever he is, KEEP HIM! He was seriously kindest man. He was very good about communicating where he would be and estimating when my car would be there. Not to mention he got my car all the way from Arizona to South Carolina in a matter of days. Sherpa has great customer service, the best prices, and awesome carriers. Highly recommend if you ever need to move your car long distances.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 8, 2022

    Great company, very easy and fast to get to destination. I'm am very satisfied with this company and the price you can't beat with anyone else. I appreciate the time they took to reach out and made everything run smoothly as possible. Cheers.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    The team that picked and dropped off my vehicle were courteous, professional and very prompt. They were in constant communication with me the entire time and delivered my vehicle safely and even earlier than expected. I would definitely recommend using this company in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    Very pleased on how quickly my car was picked up and delivered to me. The car was picked up on a Thursday, in Ma., and delivered to me in Florida on Monday. The driver of the truck was very nice young man. All in all, very pleased. And will be using them again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 8, 2022

    It was an unusual vehicle that we were transporting and Sherpa was extremely helpful with the measurements. So, it was seamless. They picked up in North Dakota on a Friday and it came on Monday after the following week. My son handled the pickup and then, I heard from the driver the day or two before he thought he was going to be here and periodically, to coordinate the time. We have a company here that has big trucks coming and going. So, he was able to meet me here at 6:00 in the morning and drop the truck off. It went smoothly and perfectly, and he was off within 15 minutes. I would recommend Sherpa. When my son comes back from Korea, we'll probably use them again to ship the stuff out to Tucson.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    I had Sherpa ship a car from Washington State to Virginia and the only minor hitch, which wasn't a big deal, was that the pickup was delayed a couple of days. The driver kept me informed about what was going on. He was having some issues with his rig. Once they got it, he got the car across the country pretty fast. If somebody had a car to ship, I'd tell them about Sherpa. The people I dealt with were very friendly and helpful. I had a question a couple of days after I had a booking and I sent an email and I got a really fast response.

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    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffRates

    Reviewed Nov. 7, 2022

    Sherpa agent worked closely with me to help me secure the best price & shipping arrangements for my vehicle. Follow-up email communication was thorough, prompt, & backup email worked well when I needed Customer Service but phones were busy. ** likewise communicated promptly and delivered our vehicle in only 2 days, which surprised us (FL to TX). I would definitely use Sherpa again.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 5, 2022

    I had called quite a few transport companies and Most of them felt were trying to hide prices, fees, or scheduling issues until you had paid them. Called Sherpa, they were clear with the pricing, communicated quickly, and had my car here two days earlier than expected. The driver was good and able to work with me on the delivery to make sure it went smooth for both of us. I don't expect to need to do this again, but if I did I would use Sherpa to coordinate.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 5, 2022

    My experience with Sherpa was wonderful. It was easy to set up. Everyone was helpful my vehicle was unharmed when it arrived and the price was very cheap. I would 100 percent use Sherpa again And I would recommend it to anyone looking to ship a car. Thank you Sherpa for making my experience great!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 5, 2022

    I had a great experience with Sherpa auto Transport from beginning to end. The office personnel was very easy to talk with. They kept communication going daily with emails, letting me know that they were working on finding a driver. The driver was efficient and showed up exactly when he said he would. Everyone was so nice and helpful. I will definitely use and recommend this company again.

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    Verified purchase
    Customer ServiceContract & Terms

    Reviewed Nov. 4, 2022

    You under promised and over delivered. When I called to make arrangements to have my new 2023 vehicle shipped from Michigan to Arizona, I was expecting to for pickup between 5 -7 business days. You picked up my automobile within 2 days and delivered to Arizona in 2 days. We would definitely recommend SHERPA for auto transports.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 4, 2022

    The communication with the Sherpa rep was good and the driver came to pick up my car exactly when they said they would. The odd thing was that they had a trailer that was a tri-axle trailer, but it was missing a wheel. I asked him about it and he said they couldn't get the right bearings. I trusted him to go and they took off for Florida and they got there exactly as they said they would and unloaded it, and everything was fine. They knew exactly where they were and when they were going to get there and when they got there.

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    Verified purchase
    StaffTransparency

    Reviewed Nov. 3, 2022

    What an excellent experience, very reliable, on time and excellent service. Door to door service with no issues. The team gave me updates on pick up and arrival of my vehicle and took very good care of my truck. I would definitely recommend Sherpa Auto Transport company.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Staff

    Reviewed Nov. 3, 2022

    This is the second time that I used Sherpa to move a vehicle from OH to GA and, once again, it went as smoothly as I wanted it to go. There were no problems and I'm happy with the drivers with whom Sherpa works. Will use again!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

    Verified purchase
    Price

    Reviewed Nov. 3, 2022

    Sherpa seemed to be one of the most affordable. They gave me a heads-up when they were two days away from the destination. I was very happy with them and I would recommend them.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 2, 2022

    Good communication throughout the entire process from quote, dispatch, pickup, and drop off. Moved two cars on the same trailer, driver gave clear idea of schedule which helped plan around delivery date and the rest of the move from NY to TX. Andre from Topline made this a great interaction.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2022

    Excellent service. The driver, Devon **, with Logue Logistics, went above and beyond his obligations. Very polite and a service with no comparison. He was punctual and careful; he made sure our vehicles were properly tied down and hooked all the time making sure there was no damage to the cars. It took him only one day to deliver our vehicles and was patient for us to arrive to deliver the cars.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 2, 2022

    The communication was great. The driver and I texted a lot and we talked a couple of times. The drop-off point was at my house. The pick-up point was a convenient location for my daughter. It took six days. It was very easy. The car was undamaged, but dirty, which is what I expected to drive 2,000 miles across the country. Also, the quote was exactly where it ended up being.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServicePriceStaffRatesSales Tactics

    Reviewed Nov. 1, 2022

    Good experience professional. Not overly pushy. They were thorough, kept me notified thru texts and calls. Easy to get ahold of them and with a competitive price. This was my first time shipping a car across the country, so I was a little nervous. But I felt confident in letting them handle this.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 1, 2022

    I would highly recommend Sherpa Auto Transport delivery of my 2018 rav4 was fast and the condition of my car was perfect. Everyone that I talked to at Sherpa was very helpful and committed in helping me get the 2018 rav4 shipped and delivered. I am Very Satisfied. Thank You Sherpa Auto Transport

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Michael, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2022

    The driver was professional, helpfu,l easy to deal with and constantly in communication. The car was delivered safely and timely to a location within a mile of the house. We would use this service again and would happily recommend it to others.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 1, 2022

    This was well handled from the start and the price dead on competitive. I was communicated with at the appropriate intervals. Sherpa also made good on the price quote even tho the driver took a larger share of the price than was expected. I will use them again.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 1, 2022

    I called Sherpa Auto Transport and I got somebody. It was a person who spoke English. That made me happy because I felt we were communicating. And we had a discussion. He told me how it all worked and how much it would cost. We talked about dates. And somehow they got back to me. They set it up. It was very smooth. They told me there would be a driver. Somebody said he would call. I got anxious about the whole thing. Because I'm in the middle of Manhattan. My car is in a garage. I can drive it where they need to. But how would I do it in the middle of Manhattan? The driver called me up and said, "I'll be there in the blah, blah, minutes". And I went over to the garage and got the car. And I thought, "What am I going to do? I'm going to have to park it somewhere. And then I'm gonna find a parking space.”

    It ended up being nothing at all. So, I waited on 55th Street. Second Avenue goes from one end of Manhattan all the way down to the other end. It goes from north to south. And he said, "I'll meet you at 54th in a second. I'll have my transport there." I drove over there. And there he was with the transport. He got out. And we looked at the car. We had a chit-chat about it. And he said, "All right. See you later." He got in the car. Drove it on the transport. I turned around, took a picture of it and left. The driver was a sweetheart. He picked the car up on a Friday. And it was delivered on a Tuesday.

    Whoever did it in Texas was a different person than I talked to, who was the ultimate driver. He called her a half an hour. He said he was 10 miles out. But she didn't answer the phone. So, the driver called me. And I called her. And he called her. She lives in Austin, Texas. She lives more out in the suburbs. And she said, he didn't want to bring it on her street because there were too many trees. She said, "I just jogged over to the, you know. It wasn't very far." She sent me a thing and said, "There's this little ding here." I said, "Oh, that's an old one." There was nothing. And he gave her the keys. She signed it, she gave him the check, and that was that. It was very smooth. They had their stuff together. The car got there in no time. Sherpa was great. Everybody was professional. I would recommend them.

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    Verified purchase
    Staff

    Reviewed Oct. 31, 2022

    I was very pleased with each of the drivers from point A to point B. Notifications were timely and informative. I would certainly recommend Sherpa Auto Transport. No issues or complaints with my transport.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 31, 2022

    It took maybe 2 days to find a carrier, which is reasonable. The communication with the carrier is also good. The car arrived 1 day earlier than expected when I just landed at the destination. I chose Sherpa because of their price-fix feature and my experience is good. The driver didn't charge any additional fee.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2022

    Service and communication was great, only down part they don't give specified time for pick up, had to wait till driver to contact you for pick up, it means I have to stay by my car in case when they call. Other than that was a good experience.

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    Verified purchase
    Contract & Terms

    Reviewed Oct. 31, 2022

    Sherpa carried my car to its destination without incident. They arrived and inspected. They honored the agreement, and did what they were supposed to do.

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Oct. 30, 2022

    I was a little concerned about shipping my car across country as everyone I talked to had a horror story about this process. So, I started to read reviews / articles online and Sherpa came out on the top of my list based on their no ** quote process (ie not an estimate but a firm quote using their top rated / screened drivers). They were so good and clear on their quote, pick up window, and drop off window – I went with them based on my first call. Sherpa and the driver kept in touch with me through the whole process and my car got delivered a day early. I would differently use Sherpa in the future for my car shipment needs – highly recommended.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2022

    The customer service representatives at Sherpa were great. The quote was good. It didn't seem as wishy-washy as some of the places I'd used three years ago that were like, "We'll put it out for a bid, but we don't know exactly..." Also, there was a little flexibility in there that it may have to go up a little, but it was all really clear in the beginning. The delivery went great. The driver was way better than I thought they would have been since I had done a service previously. The guy that came this time was amazing. He came right where we needed him to come. He was professional. He was quick. I was impressed with my initial contact with Sherpa, but then the actual driver who came was great.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 30, 2022

    I was assigned a carrier quickly and communication with both Sherpa and the transport company was superior. The carrier was fantastic, on time, and kept me informed throughout. The vehicle arrived on time as promised at an agreed upon location. I would definitely recommend to anyone needing these services and will definitely use again.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 29, 2022

    Sherpa was good at finding an available driver, and at communicating status updates up until they found a driver. Then, the communication was very poor. I received an email and a voicemail indicating that they had found a driver that would arrive in the next 48 hours. That is a big time window when for which I was trying to coordinate both pick up and delivery. I call Sherpa only to sit on hold and never speak with a live person. The next MAJOR issue is that the driver spoke very little English, and at first, would only communicate via email. Once I was able to get his cell number, the communication improved slightly. The actual transport was smooth, quick and without incident.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 29, 2022

    Great experience. Driver provided excellent communication. Will definitely use again in the future. Price is very good and I appreciated the $100 rebate for being a return customer (although I don’t think I’ve received it yet). I also referred a friend and they were very happy with the service.

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    TechStaffRates

    Reviewed Oct. 29, 2022

    They are absolutely great. The sub-contractor drivers are absolutely awesome, and conscious of everything. I am definitely using them again. Was able to transport two vehicles this time. I will always remember this company in the future for the long haul of car transportation. Their rates are genuine as well. Awesome work, kudos.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 29, 2022

    I bought a truck in Indiana and I needed to bring it to Texas. Sherpa's reps were really helpful and their price was very much lower than the ones that we got. The communication was pretty good and the guy that was driving the trailer texted me when he picked up my vehicle. He couldn't bring my truck to my house because it's a residential area. So, he met me at an AutoZone. Other than that, the delivery was very on time and my truck arrived in an amazing condition because he came in a little enclosed trailer.

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    Customer Service

    Reviewed Oct. 28, 2022

    This is the second time we have used this company for our vehicle to be transported. Very pleased from first contact to delivery. Will always use this company and or recommend highly. Very happy with the customer service and constant knowledge.

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    Response from Sherpa Auto Transport

    Allison, thanks for taking the time to leave this review! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    Car arrived in perfect condition and ahead of schedule. The gentle was very kind and willing to do whatever was needed to get the car on to the property. He had to drive it in, because his truck was too big. He explained that I could have used Zelle instead of having to have all cash.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    Greatly exceeded expectations. Prior to pick-up, I had to make some minor delivery changes. My Sherpa agent communicated the info to the carrier immediately and related that information quickly back to me. Throughout communication was excellent. The carrier even provided tracking. It was fun to watch its progress across the country. My truck was delivered ~1400 miles away, a day ahead of schedule, and in PERFECT condition. Do not hesitate to use. They are the best in the business.

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    Customer ServicePriceStaff

    Reviewed Oct. 28, 2022

    I was impressed with the first phone call. They are very friendly and yet right to the point. Their quote was also very competitive so for these 2 reason, I gave them a try. I'm so glad I did. They kept their word at every point. My car was picked up on a Wednesday in Central Florida and it was delivered to rural southern Idaho on Friday evening, yes in the same week. I will use them again and I strongly recommend them.

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    StaffHonesty & Transparency

    Reviewed Oct. 28, 2022

    I had a great experience with Sherpa! Honest and upfront. Professional and personable. Easy to communicate with and set real expectations. My vehicle arrived in a timely manner and in great shape. I would use Sherpa again without a second thought.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 28, 2022

    Be aware if you get a quote you will get HARRASSED non-stop by their sales dept. Multiple calls, texts and emails every day. I had to block their emails and phone #s to get them to stop. I WAS going to use their services but because they were so aggressive I went with a different car shipper.

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    Response from Sherpa Auto Transport

    We are sorry that we inconvenienced you while reaching out about your prospective transport. We appreciate you letting us know that you no longer require our help at this time. It is never our intent to contact someone after they express they no longer want to hear from us. We have taken all the necessary steps on our side to ensure that you are no longer contacted by our team. We offer a number of ways for customers to opt-out of Sherpa communication and encourage everyone who no longer wishes to hear from us to exercise one of these options.

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    Staff

    Reviewed Oct. 28, 2022

    I shipped my car from Chicago to California. And it was a very smooth transfer. The driver was very attentive and communicated very well with us. I will use Sherpa again when I go back to Chicago.

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    Reviewed Oct. 27, 2022

    The transport process from end to end was explained clearly and accurately. The handoff between Sherpa and the transport company was seamless. I am very happy with the entire process and would recommend Sherpa to a friend or family member.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    Great communication between Sherpa and the transportation company. Everyone was kind, helpful and informative. Quick and easy pick up and drop off of my vehicle. Car arrived in the same condition it was picked up in. Would absolutely recommend Sherpa to a friend and would use again if needed.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

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    PriceStaff

    Reviewed Oct. 27, 2022

    Good experience, I could not have driven out and brought it back myself any cheaper. Truckers were in contact all during the haul and brought it right to my door. The truck was in excellent condition and if I had to move another vehicle I would use them again.

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    Timeliness

    Reviewed Oct. 27, 2022

    They picked the car up and the next day I had it. So everything went good.

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    Customer ServicePriceStaff

    Reviewed Oct. 26, 2022

    I would highly recommend Sherpa Transport. From the first phone call requesting a quote to the delivery of our car from Rhode Island to Arizona it was a positive experience. They kept us informed every step of the way and the agents were professional and courteous. The driver they assigned us also kept us informed as to his progress along the way across country. The pickup and delivery were on dates that we had asked for. Our car. arrived in perfect condition. The driver arrived at our doorstep on time and again courteous and professional. I would HIGHLY recommend Sherpa Transport.

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    StaffFollow-Through

    Reviewed Oct. 26, 2022

    This was my first car transport experience and it went just as promised. This was after a first failed attempt with a different broker. The actual transport company were excellent communicators and my car arrived on time in good condition.

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    Response from Sherpa Auto Transport

    We know that shipping a vehicle can feel daunting. That's why Sherpa Auto Transport is committed to making the process as easy and stress-free as possible for all our customers. By providing frequent and courteous updates throughout the shipping process and offering transparent pricing backed by our Price Lock Promise we help our customers feel comfortable choosing Sherpa.

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    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Oct. 26, 2022

    A 5 Star experience. Quick, reasonable cost and a good driver. I was able to contact the driver along the way for updates. He selected a safe location near my house to drop off the car. If I have a need to transport a car in the future you'll be hearing from me

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

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    Punctuality & SpeedRates

    Reviewed Oct. 26, 2022

    As soon as I receive my $100 rebate back from Sherpa (as BOD submitted timely), I will give you a 5 star rating. Carrier was JK Express Inc. Although pickup date later than original window, delivery seemed to go through without a hitch.

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2022

    Great experience, did what they promised, took a little beating to keep their word but they did. Truck was picked up and delivered in prompt and efficient manner. Delivered it in great condition and the driver was a very nice friendly guy.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2022

    I couldn't be happier from the time the agent got a hold of me and it was at 9:30 at night when I first submitted it. Everything was right on target. I flew to California from North Carolina in order to be present when they got the car and it was here within a week of me getting back home to North Carolina. The communication with the driver was excellent. I would go with Sherpa 100% because they were true to their word and they were exactly on time, like they said they would be.

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    Staff

    Reviewed Oct. 25, 2022

    The car was picked up from the seller within 2 days of the transaction with Sherpa and delivered within 4 days of the pickup. The trip was 2144 miles and was handled in an enclosed trailer by Eight Brothers Inc. The car arrived without any damage and was delivered within 1 block of my house by an extremely competent and friendly driver. I was blown away by the excellent time frame for such a long delivery.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 25, 2022

    During the transport, I didn't hear anything from Sherpa until later that day. So, that could have been better. It would have been a little easier to have a one-day heads-up. The transport was from Florida to Oregon, which was 3,000 miles ad it took 10 days. Sherpa told me what to expect and the driver arrived earlier of their range. I was happy with Sherpa.

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    Customer ServiceTransparencyFollow-Through

    Reviewed Oct. 24, 2022

    Sherpa was recommended to us by friends. We were very happy with their attitude and the fact that they kept us up to date through the whole contractual period. The company they used were very polite, everyone was on time, all transactions went as promised.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Robert, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2022

    Sherpa was a flawless execution of the shipping of my car. From my first call to the pick up of my car the communication was strong. I knew every step of the way what was happening. My driver was professional and helped me understand the steps. I would highly recommend Sherpa to anyone shipping a car.

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    Customer ServicePriceStaff

    Reviewed Oct. 24, 2022

    We spent a month in Europe so the car was picked up from my daughter's house in Portland and shipped right before we returned. So, she handled the pickup and I handled the delivery. The driver met me in Tucson and there were no problems. It was very painless. We're going back this summer and I want to arrange to ship the car from Tucson to Portland, and then ship it back at the end of the summer. I tried to get a quote from Sherpa or at least, put us on the list. But I didn't get a reply from anybody.

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    PriceRates

    Reviewed Oct. 23, 2022

    I would highly recommend Sherpa auto transport to friends and families. Very responsible, trustworthy and reliable company. My car arrived safe. The price was lower than other companies. The main reason why I chose Sherpa was because my friend recommended to me.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Ana, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend us to friends and family! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!

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    Staff

    Reviewed Oct. 23, 2022

    We used Sherpa to transport one of our cars as we relocated to the East Coast. Everything went as planned, from booking the service, to connecting with the driver to delivery in VA. It was a seamless transport. We would use them again if the need arises.

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    Customer ServiceStaffBilling

    Reviewed Oct. 23, 2022

    I had the best experience setting up the transport with Sherpa. The car was picked-up in Buffalo, New York on a Saturday and I got it in Boynton Beach, Florida on a Monday. The driver and I texted and I was getting information from a Sherpa representative as to how far the driver was from my location very often. So, the communication was amazing. My husband was there for the delivery and everything was exactly how it was described to me. The guy came and we sent off the remainder of the payment. And my car was given to me in perfect condition.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 22, 2022

    My experience with Sherpa was excellent. They responded quickly and over delivered on their promise to deliver my car. I would recommend them to anyone looking to ship their vehicle. We will use them again for our next transport in the spring. Great follow up and follow through.

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    Price

    Reviewed Oct. 22, 2022

    I needed a car sent to my son from Trinity, North Carolina to Kansas. The pickup and delivery with Sherpa went well. Their cost was also reasonable. I would recommend them.

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    PriceStaffRates

    Reviewed Oct. 22, 2022

    I needed Sherpa right away and they had a good price. The driver texted me. He kept me abreast of what was going on. And when he got there and delivered the vehicle, he went the extra mile by putting things over certain parts of the vehicle to protect it, where he put the straps through the wheels. I'm very happy with them. I'll use them again.

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    Reviewed Oct. 21, 2022

    A very efficient car transport couple. They picked up the car when they said they would and they delivered it when they said they would. There was no damage to the car. I would recommend Nadia and David anytime to anyone.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Customer ServiceTechStaff

    Reviewed Oct. 21, 2022

    Both shipments were done without a hitch and both cars were given great care and arrived safely and on time. I would recommend both sub contractor. If the occasion arises in the future to transport a vehicle I will definitely call Sherpa Auto Transport. Also, I would highly recommend Sherpa to my friends.

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    PricePunctuality & Speed

    Reviewed Oct. 21, 2022

    Needed my wrecked vehicle hauled from Atlanta, GA to Davenport, IA and from initial contact with Sherpa only had to wait a few days in order for the delivery to happen. It was the least expensive company out of about four companies I contacted.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 21, 2022

    There was good communication between the driver and me. The only hiccup was the pickup location wasn't my apartment complex. It was nine minutes away, which was fine because the driver paid for an Uber to take me back to my apartment. It was also a couple of hours behind what the original pickup time was, which put me a little bit behind. I had to shift my work schedule around to accommodate the late pick up. But other than that, it was great.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 21, 2022

    My car was picked up from my place to take to my sister-in-law in Arkansas. It was a positive experience. Sherpa was prompt. They gave me the driver’s name and phone number upfront, gave me an estimated time on the day of pick-up, which was rapid. He made better time than I thought he would. He left here 11:30 and had the car by 5:30. I'm very happy with the service. And if anybody I know is in the market will do that, I will recommend Sherpa.

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    PriceStaffRates

    Reviewed Oct. 20, 2022

    Great experience with this broker. They were very helpful and understood my time constraints with the car being picked up. The actual carrier was great and delivered my car cross country in 5 days. I would highly recommend this company again. And they were very reasonably priced!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Punctuality & Speed

    Reviewed Oct. 20, 2022

    We had two vehicles to ship. Arnie was awesome. Kept us informed about our scheduling and both vehicles are safely in their new home. Thank you! Both vehicles arrived in top condition. Not one ding! Would definitely use them again.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2022

    Sherpa transported my car from NY to Minnesota. Their customer service staff (especially Dylan) are professional, efficient and personable. My car was picked up on the day they said it would be picked up and was delivered in the condition I gave them. I was extremely happy with their exceptional and exemplary service. I would not hesitate to refer them to relatives and friends who may need their service. Keep up the good work!

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    StaffTransparency

    Reviewed Oct. 20, 2022

    I used Sherpa to ship my brand new Jeep Wrangler from Tennessee to California. I was super hesitant to have it shipped but timing issues left me with no choice but to. After a lot of research Sherpa seemed to be the best but was still skeptical. However I had a fantastic experience with Sherpa! I had to push my pickup date out twice due to paperwork and the team super responsive and understanding. Keep in mind Sherpa is a broker so they will find a new driver/carrier if you push out a bit. My carrier that I ended up with (Khan Trans Inc) was great and the driver kept me up to date with texts throughout the pick up and delivery. I would definitely ship with Sherpa again!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Eric, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

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    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2022

    My experience with Sherpa was great. They did exactly what they told me they would do in a timely manner. The driver who hauled the car was great. He communicated well. He met me where he said he would when he said he would. No waiting. He did the same when he delivered the car to my son. We shipped from Memphis to Phoenix. Would highly recommend these guys.

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 20, 2022

    Our car was picked up in Pennsylvania on schedule by a very courteous driver, and it arrived as scheduled with no issues. The driver even waited while we drove home to get some items to put in our car.. The price was very competitive.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Staff

    Reviewed Oct. 20, 2022

    Driver was in touch from pickup to delivery. Delivery was on time and car arrived in perfect condition. Driver had all of the paperwork ready to sign. If I ever need a car shipped in the future, would definitely use again.

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    Verified purchase

    Reviewed Oct. 20, 2022

    Sherpa picked the vehicle up right at my house on a Thursday and dropped it here on Sunday. The courier was pleasant.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PriceRates

    Reviewed Oct. 20, 2022

    I liked Sherpa's reviews and pricing. They offered $100 cashback after the car was delivered to mail in the receipt. That was a nice option.

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    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2022

    Very well organized and made every effort to schedule around me. Felt very comfortable with Robert the driver that my ‘69 Wildcat was in good hands. Will request him again when I have my ‘67 El Camino transported. Definitely recommend to my friends.

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    Customer ServicePriceStaffSales Tactics

    Reviewed Oct. 19, 2022

    Customer service from quote to pick up was amazing. I actually changed my pick up date not once but twice and was accommodated both times without hassle. The driver arrived on time and delivered on time. I’m very satisfied. It should be noted that I called a competitor and got a quote that was higher and the representative that I spoke to tried to do a hard sell after I said that I was going to shop around. Went so far as to make a racist statement about other carriers' drivers.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 19, 2022

    We had a car that was not in great condition in Ohio and we wanted to bring it to Florida. I did the due diligence and talked to three transport companies. I went with Sherpa because of the date and time and we could pay when they delivered the car. The quote was a teeny bit higher but we were supposed to get a $100 refund. We needed the car quickly down here and we didn't want to wait too long. We were able to get that. The guy who picked the vehicle up in Circleville was very nice. Delivery was on time and everything was fine. They delivered the car to our home.

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    Staff

    Reviewed Oct. 18, 2022

    Came through to ship auto -2000 miles in a timely manner. No damage to vehicle. Vehicle delivered to location. Drivers were not very fluent in English, but we managed in the end. I would definitely recommend Sherpa and we will use them for our return trip mid 2023.

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    PriceStaffRatesTransparencyHonesty & Transparency

    Reviewed Oct. 18, 2022

    Great delivery, drivers were very helpful and knowledgeable. I was updated the whole delivery with a 4 hour away and 30 min away text. The price lock was the great knowing I wouldn’t have to pay extra hidden fee on delivery.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Leroyal, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

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    Customer ServicePriceStaffRatesTransparencyFollow-Through

    Reviewed Oct. 18, 2022

    Sherpa was courteous, informative, helpful every step of the way. We had to ship my dad a new car from NJ to Naples Florida after the hurricane destroyed his previous car. We did a lot of research and Sherpa was by far the best company. Their price was fair and they followed through with everything they promised. They sent me updates every step of the way from beginning to end. Their driver was professional and courteous and the representative on the phone was very impressive and made me feel like our vehicle was in great hands and would be taken care of properly. I wouldn't hesitate to use them again. There are a lot of bad transport companies out there and this is one you can trust!

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    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 18, 2022

    I liked the convenience of the timing that Sherpa provided. I happened to be in town that weekend and needed the job done and they were able to accommodate the scheduled time. I had good success with customer service and the communication was good. They got the car here as planned and there was no damage. Everything went well. All in all, the cost was a little higher than the competitors but it was a last-minute booking so it was still worth it.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2022

    Hauled my jag from Minneapolis to Scottsdale. On time, always available to talk and delivered on day I wanted. Will use them again in May. Great people, drivers and people on phone. Delivered to house. Also picked up at my front door.

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    Staff

    Reviewed Oct. 17, 2022

    Arrived to pick up car on the date and time requested. The car was delivered at the time agreed upon. The car was in the same condition as when it left. The gentleman that picked up and delivered the car was very professional and personable. Thank you for your assistance.

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    PriceStaffRates

    Reviewed Oct. 17, 2022

    Everything was completed as agreed, and they took perfect care of my truck. Our Suburban was a pretty big unit to get across country but the drivers handled it and it fit on their carrier trucks. The original quote was the price paid through the end to delivery. I will use Sherpa again for other cars.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 17, 2022

    Every question I had was answered by Sherpa's reps and they were concise. Also, things occurred in the order in the schedule they were supposed to happen. The quote they gave was completely accurate and I couldn't have asked for the delivery to go any smoother. In an industry that appears to have fluctuating pricing and not always the most reliable track record, Sherpa completely exceeded my expectations in making this a simple and smooth process.

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    PriceStaffRates

    Reviewed Oct. 16, 2022

    Easy, timely and excellent service from pickup thru drop off. Would definitely use again and would highly recommend Sherpa Auto Transport. Top on my positive list was the price, very reasonable and affordable. I did my homework before choosing Sherpa and it paid off.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Miriam, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!

    Verified purchase

    Reviewed Oct. 16, 2022

    Each and every step was well communicated by Sherpa, so I was always aware of what to expect. There were no surprises. The car was delivered in the same condition as it was picked up in. The ability to put up to 100 pounds of personal items in the trunk was big plus as well.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 16, 2022

    Very pleased. Car was picked up around time promised and delivered just two days later. I was kept informed thru the entire process. The driver was friendly and efficient, making the experience very positive. I would highly recommend Sherpa. In addition, the cost was very competitive to other companies and included a quote guarantee and $20 dollar rebate for car wash.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Oct. 16, 2022

    I broke down at a resort about 300 miles from home and I had no way to do anything and didn't know anybody. I got online and looked for people. I called about 10 different brokers. They just pestered me and told me they get cheaper. That doesn't happen in that business. You can't guarantee that unless you own the truck yourself. Sherpa's customer service, on the other hand, was totally transparent about everything, how the transport brokerage works, and that you can get it cheaper. But if you do it cheaper, the truckers aren't going to want to do it.

    With Sherpa, I paid more than other people were asking but I got the type of service you should get for that price. They offered me a price and said the pickup window was seven days. I was home at the time and I needed my car. I asked if there was a way to do this faster and they said, "With $25, we can pick it up tomorrow." The driver was fantastic. He texted and called all the time every step of the way. The experience with Sherpa was fantastic.

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    Customer ServicePriceRates

    Reviewed Oct. 15, 2022

    I had a great experience with Sherpa from the moment I called to get a quote to the delivery of my car from California to New York. I highly recommend them because their quote price is firm and they keep you informed every step of the way.

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    Punctuality & Speed

    Reviewed Oct. 15, 2022

    Once my pick up was scheduled, our vehicle was delivered safely and on-time. We had some delays, but they were on the part of the dealership. We are very happy with all aspects of the delivery and will let others know. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Oct. 15, 2022

    Very happy with the delivery. Very easy overall to book, pick up and deliver. I placed the order for pick up and was so happy that the pick up was scheduled within 24 hours. Then after pick up I received a message that it was delivering way earlier than expected. Benjamin, the driver, was very nice and professional.

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    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PriceStaffRates

    Reviewed Oct. 15, 2022

    Sherpa was very clear as to what exactly had to be done. My situation was a little more complicated because I already moved out of town and I left the car parked on the side of the road somewhere. But that was not a problem at all. The drivers came and picked it up. It was really good. The transport was from New Jersey to Ohio. It took Sherpa a few days to find an actual transport company. But they gave a price guarantee that if they can’t find you someone within four days or five days, I get a reduced price. I would definitely recommend Sherpa.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2022

    Process was easy. Everything I was promised from initial call came about. Communication was excellent. Driver kept me informed regarding arrival time and pick up location. The driver was very pleasant. I would recommend this company to anyone needing to have a car shipped cross country.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 14, 2022

    I wish the driver had more flexibility on when to meet him to get our car upon delivery. We're not given a set delivery date when the car is picked up, but are expected to be available to retrieve the car at the driver's convenience. Would be nice to be able to schedule a time that works for BOTH parties, not just the driver. Also, wish we could pay with a credit card without fees.

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    Customer ServicePriceStaff

    Reviewed Oct. 14, 2022

    I needed to move a car from Ohio to New Hampshire. I did my research and I called and talked with various people. Sherpa was absolutely phenomenal in walking me through all the details of moving a car. The other companies simply wanted me to take the lead on what I needed to know. I've never moved a car and I felt a little disheartened with them. Sherpa, on the other hand, was very upfront, very professional, methodical, and accurate in everything that they presented. I felt very comfortable moving forward with them.

    Also, I had received a quote from Sherpa a year ago. But things happened and I wasn't able to move the car. This year when I called them to get a new quote, they already had me in their system and they already had the quote. They said, "We'll still stand by this quote." That was admirable of them because of all the costs that have gone up over the last year. That was very positive.

    The car was in a storage facility in Ohio and was moved by the storage facility outside. The carrier contacted the facility to let them know within what day. They had a four-hour window that they said they were going to be there. They were there at that time. I requested from Sherpa that I needed the car delivered in one day, which they said they would do. They picked it up on a Tuesday and it was delivered to my home on the following day.

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2022

    The person that picked up the car in New York and delivered it in Florida was on time. He was considerate and the car came in good condition. They stayed in touch with me. The timeline was a little bit longer than usual because they were waiting for several cars to load onto a truck. It may have been two weeks or so but it wasn't a problem. We weren't going anywhere. Overall, it was just a very good experience and we would use Sherpa again.

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    Customer ServicePrice

    Reviewed Oct. 12, 2022

    Good communication and follow-through. On time pickup and delivery. Easy to reschedule when my initial request had to be changed. I like the online quote form. The quote was less than another carrier. The car arrived in the same condition it was picked up. I will recommend Sherpa.

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    Staff

    Reviewed Oct. 12, 2022

    Everything was set up very well and the driver was very personable. Sherpa was very professional, and they know their stuff.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 11, 2022

    Delivery was made on time with no problems. The delivery team kept me up to date with no surprises. I was anticipating a longer wait time, but the team delivered as expected. Great job! I would certainly recommend Sherpa Auto Transport to everyone!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2022

    Customer service was excellent. A big thank you to Garry! He was detailed, deliberate and decisive in what he could do, and that he and your company will make this as positive experience as possible. My trust was well placed in every step of the process.

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    Staff

    Reviewed Oct. 11, 2022

    The driver gave me all my landing papers and we did a walk around the car. He had to show me how to operate the vehicle because I didn't even know how to switch gears. Sherpa did a great job. I was totally satisfied. I would use them again and not only that, I would recommend them.

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    Punctuality & Speed

    Reviewed Oct. 10, 2022

    Marcos was great and delivered on everything you said you would do. He was meticulous in inspecting the car, very prompt at both pick up and delivery, and we are completely satisfied with the results. I would be happy to recommend the service to others.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    Punctuality & Speed

    Reviewed Oct. 10, 2022

    Jeremiah was the best, he set everything up quickly and provided me all of the necessary info needed and I felt good knowing it was going to be in good hands. Car arrived on time with no problems! I would use Sherpa again the the future.

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    Customer ServicePriceStaff

    Reviewed Oct. 10, 2022

    I contacted three companies and Sherpa was the first one to respond to my request. I went with them, even though they were a little more expensive, because they made it easy for whatever reason that was at the time. The driver came and he was cordial. He picked up the vehicle and dropped it off in the same way, and I was pleased. I put in for a rebate and I haven't received that yet. They had a $100 rebate going at the time that I assume that takes a little bit of time. So I assume it'll be coming. But Sherpa did everything I needed it to do without any complications.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 9, 2022

    Sherpa was always able to be reached and it was good communication throughout the process. I called them on a Monday, then the car was picked up that Wednesday, and dropped off to me on a Saturday. So it was pretty great. A local company picked up the car and dropped it off for me. Picking up the car was easy. I was told in advance what time frame it would be dropped off and I was called when the driver was about 40 minutes away from my drop-off location. Even when I needed to adjust the timing, everything was smooth and worked out. Sherpa gets the job done. They're honest and definitely very easy to work with.

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    Customer ServicePriceRates

    Reviewed Oct. 8, 2022

    Easy to reach and great customer service! I’d definitely use again!! Was clear about expectations and uses only reliable carriers. Pricing was fair and they guarantee up to a $300 difference. My vehicle made it from MD to AZ in the time promised. Very happy.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Contract & TermsPriceStaff

    Reviewed Oct. 8, 2022

    I bought a pickup truck from my father that he didn't use very often. He lives in Utah and I live in Virginia. I didn't really have the time to go out there as much as I like so we started looking around and saw Sherpa. I tried them and sure enough, they did a good job for us. Initially, I thought they were a little bit pricey. But after I thought about how much it would cost me to fly out there and drive the car back, it was still a lot of savings. So, I said, "Let's do it." Sherpa made the process so easy for us and that's what I enjoyed.

    My wife was there for the delivery and she said the driver was very helpful. He let her know how to use the adjustment steering wheel because it was all new to her. I had seen the truck a couple of years before, but my wife had never even seen it. He helped her set the steering wheel and the seat right so she could drive it. It worked out very well. Sherpa also gave me a free carwash.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Oct. 7, 2022

    Josh gave me a good understanding of the industry and explained the $300 price guarantee without pressuring me to sign up. After looking at their excellent Better Business Bureau rating, and reviewing the offers from two other companies, I signed up. As it turns out, they had to use $225 of their $300 to get a qualified driver in a timely way. Mike, the driver, was excellent. Great communication at every step.

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    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    StaffRates

    Reviewed Oct. 7, 2022

    Sherpa Auto Transport was detailed, understood my concerns and I got my car sooner than expected. It was easy to reach back if I had any questions. Their rates and professionalism is highly appreciated! Thank you Sherpa! You are the best.

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    PriceStaffTransparency

    Reviewed Oct. 7, 2022

    I've used your services several times, and each was stress-free and went off without a hitch. The drivers have all been professional, easy to work with, and accommodating to each situation. The up-front transparency of costs is a big deal to me, knowing I won't be extorted for additional money to get my vehicles off the transport. You guys ROCK!!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Oct. 7, 2022

    Gavin and the Sherpa team were great. As was the shipping company itself, **. Pick up was smooth and easy, and when I was in a jam on delivery, the team made it work for me! First time shipping my car anywhere, and these guys made it easy!

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    Customer ServiceCoveragePriceStaffRatesHonesty & Transparency

    Reviewed Oct. 7, 2022

    We had a field vehicle that needed to be moved from one project location to another. The transport was from Corpus Christi to El Paso. I got quotes from four or five different logistics companies. Sherpa was one of the cheapest and I wanted to go with them because they offered $300 to cover any unexpected fees from the driver. Every single one of those other logistics carrier companies was calling me and emailing me nonstop saying that Sherpa wouldn't do it and that they weren't going to get somebody for that price. But Sherpa ended up meeting our expectations at the price I was quoted and not a dollar more. I emailed every one of those other companies back and said, "Thanks for your scare tactics, but they got it done at the price quoted. Don't contact me again." Every other company I dealt with felt like a used car salesman type of situation. But Sherpa was really professional and not pushy.

    That process from beginning to end was a little over a week. The driver was great. As soon as the carrier was established, they immediately got in touch with us via email. They gave the pickup contact a good heads up of a couple of hours and they did the same thing with the delivery contact. The transport was completed around the end of August or beginning of September. When our need came up for another hotshot, Sherpa was just my first phone call. They stayed true to their price. They had good customer service and communication along the way. Overall. it was a positive first experience and we went with them for the second one as well.

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    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2022

    I would highly recommend Sherpa! They were great from initial phone call to the delivery of my showroom vehicle! Vlad the driver was a very nice gentleman and provided constant communication! I will use their services in the future and will recommend to all of my inner circle. A+++

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 6, 2022

    Very satisfied with everything. Would definitely use them again and recommend them 100%. No issues, good communication, speedy safe delivery and the best quote compared to competitors. Was nervous - this was a brand new, very special and very expensive car but they handles everything with care.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PriceStaffRates

    Reviewed Oct. 6, 2022

    Excellent overall service. The pickup and delivery were great. The driver was fantastic and very polite. The price was very reasonable. The vehicle was delivered in a timely manner with no damage whatsoever. I would recommend Sherpa to anyone looking to ship a vehicle.

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    Punctuality & Speed

    Reviewed Oct. 6, 2022

    Sherpa is a broker, but it found a transporter that was wonderfully accommodating — picking up my car in Sausalito and delivering it in Tucson on a tight schedule to coincide with my flight’s arrival from SFO to TUS. It was a far better experience than driving.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!

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    Staff

    Reviewed Oct. 6, 2022

    The driver I had was flexible. He had some issues getting there at the time we originally agreed on but he was able to reschedule around it, so it worked out great. The car was good when it arrived and I was told that there was a free carwash. They didn't do it and I have to do it but I didn't. In the end, everything worked well. I got my car and I was happy.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 5, 2022

    My experience with Sherpa Auto Transport was excellent. They provided me with great service. Excellent communication before pickup and when they were ready to deliver my car back to me. Competitive prices. Overall, I would recommend their service to everybody without reservation.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Pedro, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2022

    The experience was smooth start to finish. Company was reputable and initial communication was good. Pick-up was on time and communication with driver was also good. Car was picked up with care, and delivered with care, and on time. Would recommend the company, and would use the service again in the future.

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    PriceStaffRatesTimeliness

    Reviewed Oct. 5, 2022

    The rep was knowledgeable, friendly, and fair. Pickup point was in California, drop-off point was in Las Vegas, Nevada. They did it the same day. I was satisfied with the service of the carrier. The vehicle was in perfect condition. Sherpa is a good transport service. The prices were reasonable. The quality of the service was good. I would recommend them. I would use them again.

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    Staff

    Reviewed Oct. 4, 2022

    This is the second time using Sherpa to transport a car from coast to coast. It was very easy and my car arrived on time and in excellent condition. I would use them again and recommend to others! Thank you, Sherpa!

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    Customer ServiceStaff

    Reviewed Oct. 4, 2022

    This is the second time I’ve used Sherpa. My experience has been stellar. I have never had a problem with customer service or the drivers. Thanks for making a hectic move worry free. I would definitely use them again and again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Ann! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2022

    My entire experience with this company was excellent. They were very helpful on the phone, very quick with the paperwork, and a driver was scheduled in just two days. The driver communicated well, was extremely professional, and when he picked up the car it was obvious that he was very experienced in loading the car carefully and safely. He delivered the car across country quicker than planned, and also worked with my son in Arizona to coordinate a complicated delivery schedule. I can't think of any way that my experience could have been better!

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 3, 2022

    The two delivery people were friendly, on time, nice and personable people. They unloaded the vehicle carefully and promptly. They were a pleasure to talk to and the truck was well delivered. It was nice to discuss the experiences they've had traveling through the country. They stayed in contact once they were in the state and continued to update on the status of the delivery.

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    Sales & Marketing

    Reviewed Oct. 3, 2022

    Nathan was good. I was able to get a discount. So, it worked out.

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    Staff

    Reviewed Oct. 2, 2022

    My experience with Sherpa was a good one. The driver was helpful, experienced, and very nice. He came on time and delivered on time driveway to driveway. Car arrived in the same condition as it left. Thank you and the driver.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PricePunctuality & SpeedStaffTransparency

    Reviewed Oct. 2, 2022

    Transporting my car all the way from point of origin to where I’m at was easier than I expected. Sherpa contacts were very patient, detailed, assuring, knowledgeable and responsive from the quote up until delivery coordination with the assigned auto transport company. I am also glad for the very quick turn-around times (I had minor changes) and timely updates, as well as delivery schedule. I would highly recommend them.

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    Staff

    Reviewed Oct. 2, 2022

    Driver was professional. Jeep arrived in Colorado unscathed. But the approximate time of arrival we were given was off by 24 hours. But things worked out fine. The only issue was the size of transport vehicle. We thought it would be smaller.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 2, 2022

    Wonderful.. actually arrived when expected. No extra charges or fees like some places, and I was able to track my car! Very nice customer service! I called with questions and they were answered promptly. From start to finish my price stayed the same, my car arrived perfectly and was delivered perfectly..

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!

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    Reviewed Oct. 2, 2022

    I had a good experience. I appreciated the service.

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    StaffRates

    Reviewed Oct. 1, 2022

    I’ve used Sherpa 4 times now and there is never an issue, transport and arrival went smoothly and Sherpa was always there to help me answer questions. Smooth and easy process with guaranteed rate, no surprises, very helpful and a very reliable service. Would highly recommend.

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    PriceStaffRates

    Reviewed Oct. 1, 2022

    The complete process was GREAT! Timely pick up, wonderful driver, timely drop off and car was perfect upon arrival. Pricing absolutely reasonable! Enclosed carrier available which was also perfect! I have used Sherpa twice and will continue to use in the future as I have had nothing but positive experiences. THANK YOU. THANK YOU!

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    Customer ServiceStaffRates

    Reviewed Oct. 1, 2022

    Sherpa was rated the highest by far, and it was only 300 bucks difference at most. So, I was happy to pay the 1,100. I can get 100 back. They explained it from the get-go, 1,100, and I can supposedly get 100 back. Because I called them. I rescheduled it two different times. It took three weeks to get it back from the original when I started and they were very good to me. They put up with the thing. They sent me a lot of emails or texts, but it's okay. So, the third Friday, we got it done.

    It worked out good for me because I paid 300 bucks cash. It was a Lowe's parking lot that was only over the other side of the freeway. I go in that area of town all the time, on the side of the freeway from where I lived. So, it was very easy. They pulled a semi off the freeway. The driver was a gruff kind of guy, but it's okay. That's what I expected, guy that's always in a hurry if you're hauling cars. It's a rough gig, but he probably gets paid a lot. But he was loading it up. So, I parked there and I had the dealership bring the new car I was buying from them. So, it worked out good. And I heard he parked it good. He wanted to make it easy and make my nephew come up to the freeway.

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    Price

    Reviewed Sept. 30, 2022

    Great delivery! I felt the quote was reasonable and easy to execute. I shipped an ID4 from California to Texas and delivery was faster than expected. I used Sherpa Auto Transport last year and service was very satisfactory. As a repeat customer I greatly value the consistent service! Thank you!

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    Response from Sherpa Auto Transport

    Shabaka, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 30, 2022

    I had a great experience with this auto shipping company. I recieved exceptional door-to-door service at a reasonable price. My carrier was prompt and professional with the care in which he provided to my vehicle. I plan to ship my car back and will highly consider reusing this company again.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2022

    When deciding to ship my car, I was not sure I could trust that it would get to its destination. Sherpa made the entire process stress-free. They were helpful and professional by answering my questions and they answered their phones and set up the carrier! Using Sherpa to set up my car transport was the best decision I ever made.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Neva, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

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    Staff

    Reviewed Sept. 30, 2022

    Everyone was right on time, no issues with the car. Everything went very well. Great people to work with. Car was clean, no dent, driver was spot on, door to door service. The person who set everything was very knowledgeable about the process.

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    PriceStaffBillingRates

    Reviewed Sept. 30, 2022

    I have never shipped a car before and knew next to nothing about the process. I did some research for some other companies and ultimately landed on Sherpa based on the good reviews and their price lock guarantee. I was really nervous about the shipment, but could not be more pleased with the service. They gave me ALL the information I needed, picked it up on my first available date, and it shipped from Boston to San Diego in less than a week. The pick up and drop off drivers were both so nice and walked me through the bill of lading process. My car arrived in perfect condition (and with everything I packed still in the trunk :) ). I never write reviews, but am so happy with my service and was so nervous about the process that I hope this helps someone looking to ship their car in the US!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2022

    This is the second time I have used Sherpa. Excellent communication throughout the entire process. Of all the transport companies I have used over the past 15 years, Sherpa would be the best. They responded to all of my emails promptly, and when I had to reschedule twice because my car was not done, they were amenable to my changes.

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    Reviewed Sept. 30, 2022

    Everything about the transport was as expected and we were satisfied with our experience. The vehicle was delivered earlier than expected and it got there safe.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

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    PriceStaffRates

    Reviewed Sept. 29, 2022

    Sherpa is an excellent transport company. I would definitely use them again. The whole experience went beyond my expectations. Everyone who works at Sherpa cares about you having a successful transport. Best prices I've seen. They were always on the ball and were available and responsive at all times.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Sept. 29, 2022

    I called around to a few car places to get quotes and a lot of companies I felt were very pushy about setting my transportation up with them, Sherpa Auto was very informative and patient with me when making my decision. After calling a few times to get more information with my arising questions I was pretty content with my decision on choosing Sherpa.

    The process was very quick after the deposit process, they called me back that same day letting me know they found a trucking company to transport my two vehicles from California to Virginia. I was very worrisome about packing my vehicle as well because I’ve heard horror stories about people getting their things taken; but luckily everything was still in both my vehicles. The drivers were able to get my vehicles from California to Virginia within two and a half days which I was completely surprised about since it’s all the way across the country. I definitely made the right decision with choosing Sherpa and I would definitely recommend them to anyone who ships their vehicles.

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    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicles.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 29, 2022

    Amazing customer service every time I called in. I worked with three individuals and each one was knowledgeable, patient and very very friendly. Pickup and delivery both arrived a day earlier than estimated and drivers were also very friendly! I shipped my car from Louisiana to Washington state and car was delivered in the exact same condition as when it was picked up.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2022

    The Sherpa team answered all questions and arranged transport and delivery on the dates I had scheduled. Merca Transport was the selected carrier, and Anwar, the driver, kept me informed as to when and where delivery was to be scheduled. Very pleased with the entire process.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 29, 2022

    With Sherpa, there was some kind of guarantee that I would get on a carrier. They would put like $300 towards competitive pricing to get on a carrier in time. It was excellent. We had booked with another carrier, and I had held the spot but then I didn't have the best experience with their customer service and then culture. I had a way better experience with Sherpa and learned about the competitive pricing, so I canceled my other booking and went with Sherpa.

    The driver was so amazing. It was a husband and wife team. They were really kind and super communicative. They texted me when they were about halfway there, and they were really kind. They delivered to my family that I had set as the designated person to pick it up. They were really kind and professional to my family when they arrived. I had given the driver my sister's direct number, so they reached out. My sister and the driver worked directly to make sure that they could fit on the street because it's a really big truck. The driver was really proactive to make sure that they would be fine. They did the vehicle inspection. Then the driver even thought to take pictures of the drop-off in front of my family's home and say, “Hey, this is where we are.” I'd highly recommend Sherpa.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2022

    I was not looking forward to dealing with transporting my daughters car across the country, and it had to be done in a fairly short amount of time. Sherpa Auto Transport and the transport driver they used made it very easy. Both were courteous and helpful! I would definitely use them again!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It was our pleasure to guide you through the process, Chris! Sherpa was founded to make the auto transport process easy. Nothing makes us happier than reading that you found your car shipping experience to be "easy"! By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    We moved two cars from Long Island to Naples Florida. Sherpa worked with us to schedule the pickup to the day we needed and the cars were delivered on time two days later. Service and quality of support was excellent.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 28, 2022

    I just put in one online request for a quote, and I got inundated with emails and text messages. But Sherpa was more personal. I was able to speak to a live human being on the phone. And they made the process simple as far as booking it. And when the guy showed up to pick up my car, he was able to get right around the corner from my house so I could walk. I was able to drive my car to where he was and walk back home.

    The communication of the driver was fantastic. He called me two days before, the day before, and a few hours before. He kept in communication with me through the whole process from three days out, which was fantastic. And he let me sit there and watch him load my car on to the transport and answered all the questions I had. And he was taking my car 2,600 miles and got my car to its location in four days.

    My husband received the car. And the driver made that transition so smooth that it was fantastic. The driver got as close as he could to our house, because we live in a rural area and there are a lot of two-lane roads. So, he got close to our house. And my husband just met him. My car transport was the smoothest part of our move. It was awesome.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    My experience was absolutely fabulous. I was terrified to book with these companies because I was like, "Oh, my God, they're gonna tell me it's 2,000, and then they're gonna hold the car hostage for 4,000." But my rep assured me and sent me all this stuff stating what it'll cost. The mover picked the car up from my daughter in Virginia. He called and said, "Can you meet me in 30 minutes?" And my daughter said, "Sure." She went over and he loaded it up.

    When the driver pulled up for us, he was very friendly and everything was very quick. He got the car and the paperwork. We handed him a check and we looked at the car. I would recommend them to anybody. Sherpa was on time and they checked up with us. It was a very pleasant experience. I'm a worrywart and I had a million questions. The rep was very patient with me. I can't say enough good stuff about Sherpa.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 27, 2022

    Sherpa was at least $300 cheaper than the nearest competitor. I just had to call them a couple of times to make sure when the truck driver would call me. But it was all fine. The delivery was on time. The driver took it on time, and he said and delivered exactly the day he promised. The car came in great condition.

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    I had a pretty good experience with their very friendly rep. Working with the courier driver was good as well. The vehicle was in normal condition when it arrived.

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    Verified purchase
    Staff

    Reviewed Sept. 26, 2022

    Our experience with Sherpa Auto Transport could not have been better. I would highly recommend them for anyone transporting a car. Omar was our driver and he was very friendly, conscientious, responsive and on time. It was a fantastic encounter and I would use them again easily.

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    Verified purchase
    Customer ServicePriceStaffRatesTimeliness

    Reviewed Sept. 26, 2022

    Due to a work relocation, I called to see the options and prices. Very happy with the quote and locked in a shipment for the next day. The diver was communicative and friendly. I flew down to my new location, and the car was delivered the following day. Outstanding customer service and support, and I will be using them again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    Overall, this was a great experience with no hassle. The Jeep was scheduled to be delivered 9/20-9/22, however I received a text on 9/18 that they would be arriving that evening. This is my only gripe. Luckily, I was in town and did not have anything going on, otherwise the outcome could have been different. It was also late when I picked it up. Hard to see the overall condition of the vehicle. Friendly driver.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport
    Hey Ken,

    Thank you for the kind words and great feedback. It can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thanks again for choosing Sherpa Auto Transport. We hope to serve you again in the future!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 26, 2022

    Josh, the guy who I spoke to at Sherpa who set it all up, was very good. He wanted me to go ahead and sign up right then. I said, "I can't. I'm still dealing with when these people haven't moved yet." And I explained it to him. He said, "Okay. Just call me back." And when I called him back two weeks later, he said, "I've got your file right here," and he pulled it right up. So, it was good. The quote was very reasonable. There was one that was $100 less and two that were $100 more. So, it was right in the ballpark. The transport was fine. The guy who picked it up was not on time. But once I called that morning, he communicated with me several hours later. So, that was fine. He was on time and notified the people that the car went to.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    The rep was pretty good and he took care of me. The pickup and drop off were quick and efficient. There were a couple of calls to tell me that the movers were picking up and how soon they would be here. The drivers unloaded the vehicle and let me see what it looked like when they picked it up and how it looked like when it got here. They inspected it and made sure everything was as it was supposed to be. This was the first time I've used Sherpa and they were great.

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    Verified purchase
    PriceStaffRates

    Reviewed Sept. 25, 2022

    Sherpa staff were knowledgeable and responsive. The quoted price was very competitive when compared to several other freight brokerage services. The transport company completed the move without a hitch and communicated the status of the transport frequently. I appreciated the free cash wash upon delivery in California. Thx!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Glenn, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.

    Verified purchase
    PriceRefunds & PayoutsStaffRates

    Reviewed Sept. 25, 2022

    The timing is what the big issue is. Sherpa couldn’t give better dates. I had to book a hotel for five days. I'm trying to get my money back now because I didn't use five days. I only needed one day. But they are the best price. The price lock was a good deal. The driver was there when he said he would in the place where he was supposed to be, so that was fine. It went well.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2022

    They have really quick service but they aren't the cheapest company around. Also, they have a really good process. Communication with the driver was pretty good.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    We recently contacted Sherpa to transport a 1960 Chevy Impala from Michigan to Florida. The booking process was very fast, the price was reasonable for an enclosed trailer, and the actual carrier (Aristocrat Motor Carriers) was fantastic. The car was picked up at the seller's residence and delivered right to the front of our home. Transport time was two days. Excellent job!!

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 24, 2022

    Sherpa followed through their mission and always kept me posted (great communication). I was a little nervous when Sherpa couldn’t find a contractor early, but I guess that is pretty normal procedure, and they were absolutely correct! Great service with their contractors who were very professional and on time with delivery to Alabama!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Mary, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    First time using an auto transport service and I was quite nervous. The people at Sherpa never minded reiterating the specifics on the pick up and delivery. My car transport was put out for a bid and was picked up within 20 minutes! The driver had truck problems and it was put out again and I got a call 30 min later from a driver that was 15 min away from picking my car up from the dealer! He took pics all along his drive for me! If you’re looking at purchasing a car out of state and worry about transport, these guys give you peace of mind at a phenomenal price! I’d do it again in a heartbeat.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 24, 2022

    Dealing with a funeral. Based on reviews thought Sherpa would help make this transaction stress free. Only communication received is lie after lie (when they answer the phone. I spent my entire Fri calling both Sherpa & SAP from Sherpa and their chosen carrier “SAP.” Email stated we would get 24 hour notice of scheduled pickup night before (Thurs) with a time. NOT! After making numerous calls on Fri, I receive email stating pick up is 4-7 pm. Guess what? It’s 8:10 pm, both offices are closed and we are still waiting. $300 on refundable deposit gone down the drain to these unprofessional scumbags!

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Brenda, we apologize for your experience. We pride ourselves on having the best customer service in the industry and we were disappointed to hear about your experience with SAP. We’re glad a member of our Management team could personally apologize and refund your Initial Payment due to the Carrier’s inability to pick up the vehicle.Based on your feedback, we have coached our team on responsiveness and are confident in our service moving forward. We would love the opportunity to assist you and demonstrate the 5-star experience that our reviews attest to.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Sept. 24, 2022

    Sherpa did a great job. They told me exactly when they were going to pick up the car and somebody came to make sure it was going well. The car arrived without a scratch the next day. It was very quick and the driver of the truck was very nice. There was also a nice person who was supervising him. I was very happy with the service. From the phone call to the completion, everything was perfectly done. They were very trustworthy. The price did not change too.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 24, 2022

    Sherpa did a good job. The quote was good. The pricing ended up being slightly higher than they quoted, and they ate the difference so that was pretty cool. The guy that moved my car was professional. He texted and called when he needed me. I asked him to go slow because I was traveling. I was coming back to Texas. He was beating me there by a day so I said, “Make me the last drop-off.” He delivered the car great. I'd use them again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2022

    I had a Great experience all around working with Sherpa. The customer service agent was very nice and was great about following up with information. My car was delivered on time, right to my door. I will definitely use this service again.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 23, 2022

    Sherpa was very responsive and professional. For a first timer I was nervous all the way until my daughter had the keys back in her hand. Sherpa did an unbelievable job. We were transporting my daughter's jeep uncovered from Louisville, Kentucky to Baton Rouge. She had some clothes and stuff in there, which they worked with me on. They showed up and gave us a good notice on when they could come and pick up the car. It was very easy. They had to then coordinate with my daughter and ended up having to send her roommate.

    It was just an extremely positive deal all the way around. The best thing they do well is the communication part because I got a lot of emails all the way through the process, even when we were trying to figure out who was going to actually be the transporter. It took them a few days to find somebody to do it for the price they had quoted to the point where I was getting a little bit nervous. But they communicated every day about what they were doing. I've already given Sherpa's name to somebody else and I'll use them again. My daughter is in her second year down in Baton Rouge and I'm sure I'll be spending more and more money getting her back and forth in the summers. I won't even shop next time and call Sherpa right back.

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    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppStaffRates

    Reviewed Sept. 23, 2022

    We purchased a vehicle in Florida and needed it transferred to California. I called a couple of companies and Sherpa had the better price. They had some good reviews too. I spoke with their guy to set up the transport. I had to change dates because the paperwork didn’t go through and they changed it for me. It was an easy setup.

    From the day the vehicle was picked it up to drop-off, that was seven days. The driver was a really good guy. I had his number and the truck had LoJack on it so I could keep track of the vehicle. It was fun. The app would tell you if your car exceeds the maximum limit and I kept getting these notifications. You could see he was on the interstate highway and cruising along. He never exceeded the limit by that much. The driver picked up three cars in Florida and they all got dropped off in California. We were the first drop-off. When he got to New Mexico, I thought we were gonna get the car in three days. But he stayed in New Mexico for two days. On the whole, he got the vehicle to us within the timeframe told to us, which was six or seven days.

    The delivery was done at night. The driver was busting his butt to get here for us. We live in a rural community in the mountains and the roads are a little curvy and narrow. I was a little worried for him. He called me as he had no way of telling how far he was out because it was not freeways. It was 9:30 and he wanted to know if that was okay. We went down to the gas station and met him there. He unloaded the vehicle and we looked at it. We gave him a good tip and he was super friendly. I was very worried because he was going down through a canyon that is narrow and curvy, and that was very difficult for larger vehicles. He was pulling a really long trailer. But he did it. I texted him the next morning and he said he made it.

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    Verified purchase
    Staff

    Reviewed Sept. 22, 2022

    Scott from Sherpa was excellent to work with. Entire team kept us abreast of car movement across the country. Had never moved a car before but would highly recommend Sherpa to family and friends. Only issue was driver's inability to communicate.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Dean, thanks for taking the time to leave this great review! Nothing makes us happier than hearing that you would recommend us! it can be difficult to nail down exact dates regarding pickup and drop off. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities. Thanks again for choosing Sherpa Auto Transport. We hope to serve you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 22, 2022

    I contacted several transport agencies to fulfill my request of collection my vehicle in Illinois and delivering it to Texas. Sherpa responded quickly and was very professional. I was very pleased with the communication with the driver as he made his way to Texas and was exactly on time as promised! EXCEPTIONAL SERVICE!

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    Verified purchase
    PriceStaffRatesTransparency

    Reviewed Sept. 22, 2022

    Sherpa made shipping a car a very easy process. The price they quoted me was very competitive - in most cases better - with other companies that do not offer the $300 price guarantee. Sherpa kept me up to date on timing and found a reliable driver who picked up and delivered my vehicle on the very low end of the estimated time frame. No issues with the driver or damage to my vehicle. Will use Sherpa Auto Transport for all shipping needs going forward.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Bryan, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

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    Sherpa Auto Transport Company Information

    Company Name:
    Sherpa Auto Transport
    Company Type:
    Private
    Year Founded:
    2017
    Address:
    5960 Fairview Road, Ste. 400, PMB 4554
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28210
    Country:
    United States
    Website:
    sherpaautotransport.com