Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door-to-door across the continental United States. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
Visit www.sherpaautotransport.com- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Shipping options available in 50 states
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed Feb. 25, 2023
This service was top notch. The driver was so pleasant. He arrived to pick up my car exactly when he said he would and I had the car back in NJ from FLA in two days. Highly recommend Sherpa for shopping your car.
Reviewed Feb. 24, 2023
From the first call to Sherpa to the car being delivered, all went quickly and smoothly. Communication was made easy. The company chosen to actually transport the car, were professional and communicated well. If I need this service again, I will use your services.
Thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed Feb. 24, 2023
Vehicle showed up in pristine condition & without so much as a speck of dirt. Driver was professional and very polite. Would highly recommend this company without any reservations. Also price was pretty reasonable considering the complexity of the task
Reviewed Feb. 24, 2023
I needed to move a vehicle that I had sold recently. Sherpa had a guaranteed price option. I paid a little bit more for that guarantee option, but I felt more comfortable as a senior citizen moving a vehicle with a guarantee like that. I reached out to them two weeks in advance, knowing an approximate date that I needed, and they assured me that they would be able to move the vehicle, it just needed a certain calendar to work with. The following week, they started looking for that movement. Within three days, I received a call and they made the arrangements and away it went. Dan, the rep I worked with, was excellent.
Reviewed Feb. 23, 2023
Sherpa wasn't the cheapest, but I also know that sometimes the cheapest is not the best and I wanted a reliable service. In the way they presented the information on their website, the way they spoke to me on the phone, and the reviews that I read, everything lined up with the reliability and the price point. I've shipped a few cars over the years and I've had instances where you're quoted something and then it goes up, or there are issues and they can't find a driver. But I didn't have any of that with Sherpa. The fact that you know that the price you're quoted is pretty much the price that you're going to pay, it's a big deal. It's nice to have set costs.
It was a very smooth process. I ended up having a problem with the purchase of my car. The bank lost my money when I wire transferred it and it took 19 days to get it sorted out. So while the bank had made me a promise that the money was going to be there and I arranged transport with Sherpa on that basis, they then didn't deliver on their promise and I had to change it. But Sherpa was really helpful. They were very okay with it. They understood and they didn't cause me any stress at all in what was a fairly stressful situation. So they were great with that. When the car was picked up, it all went smoothly. It was a quick pickup. Then it arrived quickly and exactly when it should have. The guy was very pleasant and nice. He talked me through everything. Overall, Sherpa was reliable, open, and honest. They did exactly what they said they were going to do when they were going to do it.
Reviewed Feb. 22, 2023
Sherpa was able to lock in my price, was responsive in the handful of times I called them leading up to the transportation, and facilitated and easy handoff between the carrier and different people on the dropoff and handoff side.
Reviewed Feb. 22, 2023
The communication with the driver was excellent. He told me what day he was going to pick the car up and approximately what time. I met him at the parking lot and he was there within five minutes of the time he said he'd be there. So that worked out real well. The driver moved the car in a parking lot so that he could load it easily there, and then they drove it out here to Colorado on the day we got here. We flew out and on the day we got here, the car was here. The cost was a little more than I thought it would be, but it is what it is. It was 2,000 miles. Everything went according to the timing that we had set up. The only problem was the car was all dirty but Sherpa said they would pay for a car wash.
Reviewed Feb. 21, 2023
It went as well as I hoped it would. I had a vehicle shipped and everything happened as advertised. The shipper called and said they could pick up the car early and even delivered ahead of schedule. It cost what I was quoted and all was just fine!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 21, 2023
When I talked to Sherpa on the phone, they were very clear and specific about everything. They seemed trustworthy. I liked that. I also liked how they covered any other cost. So all I really had to pay them was $300. The quote was very accurate, and the final price was cheaper. The transport took exactly 10 days, which they told me. The first guy who picked up the car was very nice, but he did not speak any English so it was a little confusing to stay in contact with him. But then they ended up switching it off with this other guy, and he was really good at communicating. It was really easy. He dropped off right in front of my place in San Diego. It was good. Overall, they did a really great job.
Reviewed Feb. 20, 2023
I found Sherpa after being scammed by a different company. Besides being completely professional & friendly, the rep from Sherpa was up front about the process & the pricing. The entire price with them went smoothly & painlessly. I would recommend to anyone looking to transport a vehicle.
Reviewed Feb. 20, 2023
Sherpa broker was the only English speaking broker I was able to contact. They explained how transport works… Set good expectations… They contacted me at each step of the transport. My car was delivered on time without issue. Everything worked well as expected!
Reviewed Feb. 20, 2023
5 stars! Sherpa stayed in constant contact with me. They explained everything in detail, so I had no questions about the service. Arrived promptly at the scheduled time for pick up, and delivered within 24 hours over a thousand miles away. I will definitely recommend Sherpa to others.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 19, 2023
My son is in the navy and he was being deployed. He wanted his car home. Sherpa got back to me first and I was reading reviews and, for the reviews for the most part, they had some quality reviews. The process was good because it was very tricky. My son was working and it had to be where he could get the vehicle to them. We wanted to do it during the holiday, but I had a feeling that was gonna be slim pickings and it was. So, everything started to happen as soon as the holiday was over, but then my son was back to duty and in the navy. They stuck to the quote they gave me. Delivery was great. The driver was a little late, but he called and let me know that he was gonna be a little late.
Reviewed Feb. 19, 2023
I had a very great experience dealing with Sherpa. Everything happened just as they stated. The car was picked up on time and delivered on time. The price was very reasonable. Everyone I spoke with was very courteous including the truck driver.
Reviewed Feb. 19, 2023
I had Sherpa bring my BMW M2 Competition to my house. Their rep called me after I looked up some prices online, and she was super nice on the phone and was very friendly. We talked while we did all the stuff that we needed to do to get the transport all scheduled. It was enjoyable being on the phone with her. One of the reasons why I went with Sherpa was because I wasn't being bombarded with text messages and calls and annoying kind of marketing speech. They were just really personable. At first, I wasn't a huge fan of their quote because it was much more expensive than when I shipped a car last year. It was just kinda baffling, but I talked to her about the reasoning and the current market, and she helped me to understand it. Also, I wanted to go with someone that wasn't necessarily the cheapest, but someone I can trust a very expensive car with. So, that was kinda what led me to be okay with the price of the shipment.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 19, 2023
We chose Sherpa for several different reasons. I liked the price, the people that I spoke with were so nice, and the reviews online were fantastic. Setting up the transport was super easy. Everybody that I dealt with was very accommodating. Sherpa gave me a window to find a driver and I was getting really nervous about that, especially because my parents lived in a tiny town in Mesquite, Nevada. We were moving them from Nevada to Michigan and we needed to have their car transported because it was in the winter and we didn't think that we'd be able to drive it.
Everybody I talked to kept reassuring me not to worry. When we finally got a driver, he was great. He gave me his phone number and he kept me updated. He was very easy to deal with as everybody was. The driver called me. He had to go to Chicago and he said, "I'll probably be there within this time period." I said, "I'll send my brother and my husband out to meet with you." They met with him and got the car. The car was very dirty but there was no damage to it. I was very satisfied. Sherpa told me exactly what the cost was gonna be and that was exactly what it was.
Reviewed Feb. 18, 2023
Had at least a dozen quotes for transporting my car from Atlanta to Brooklyn. I chose Sherpa mostly because of their reviews. Sherpa was not the least expensive quote but after talking with them about how they vet their carriers I felt comfortable. They did not disappoint. They found a carrier in just a few days and they made the trip overnight. The carrier did a good job of loading and securing my vehicle which arrived in Brooklyn with no damage. I’ve already referred a friend to Sherpa and I would use them again.
Reviewed Feb. 18, 2023
I requested covered transport. I assumed that would be tough to find and I didn’t hear from them for a little bit. But all in all, once they got it, communication was good. The driver has English-language speaking issues, but he did a good job. The delivery worked out perfectly. It went exactly as expected. When I called the driver when he'd be here, he showed up when the delivery was going to be.

Reviewed Feb. 18, 2023
Getting the transport scheduled with Sherpa was fairly straightforward. I had to contact customer service a couple of times because I had moved my moving date forward about two months at one point. Everything had to change. Rescheduling was quite a bit more complex than scheduling. But the interactions I had were pleasant. The instructions in the email were very clear about exactly what I needed. The guy showed up, unloaded my Toyota Prius from the tow truck, and I handed him the money. From pickup to drop-off, it was about a week which was impressive considering it was out of winter.
Overall, I was very satisfied. But Sherpa could improve in terms of how easy it is to get in touch with someone if you need to make a change for any reason. I didn't find them to be as communicative as I would have liked. They had emailed instructions that they would contact me at least 24 hours prior to giving me my vehicle, but I heard from the driver just the night before so it wasn't a 24-hour notice that I expected. Considering it was a work day, I then had to talk to my boss about that. The driver and I met at a nearby Walmart because the complex that I live in have roads that are narrow.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 17, 2023
Sherpa's customer service person, Sam, was very nice. I called several times because I had to reschedule and she was very helpful. The driver was also very kind and everything went smoothly. The driver picked up my car right in front of my apartment in Detroit and he delivered it near my new apartment here in Albuquerque, New Mexico. It was hassle-free.
Reviewed Feb. 17, 2023
We had worked with Sherpa in the past. Recently, we needed to get our car across the country and we chose them again. It was good communication. They're a broker agency, so there are different individuals that are transporting vehicles across. But both were professional and did a good job. They found a safe place to be able to park the vehicle and got it unloaded.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 17, 2023
I like that Sherpa guaranteed the transport within five days or they gave you $300 towards it. The driver kept in touch with me. He called me when he was gonna get to the delivery point. He called me when he was two hours out and texted me when he was a half an hour out, that way I could leave work. The vehicle got delivered right to my door. It was clean for traveling as far as it did. They give you a $20 voucher towards car wash if you send in a receipt. That was another thing that I liked. Sherpa was excellent. I'd use them again.
Reviewed Feb. 17, 2023
The person I talked to was very upfront with me about the fees and the process. The driver was very congenial and met us in a place that was easy to get to and load the car. It was the same on the other end of the shipment. It went really well.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 17, 2023
It worked out well for me. The driver was respectful of my vehicle. And the communication was constant with him. They let me know where they were, what they were doing and when they would be there. Also, they picked it up on time. They delivered it with no damages on the time they promised. The cost was a bit high, but it wasn't a cheap vehicle, so it was worth it to me. It was taken care of nicely. So, I was very pleased. I would do it again with Sherpa.
Reviewed Feb. 17, 2023
Sherpa was the most expensive, but it was a good experience. The vehicle was delivered at 2:00 in the morning, but that was fine.
Reviewed Feb. 17, 2023
The quote was fine and on point. The driver's communication was fantastic. He kept in touch with me all the time. He and his assistant were both very nice. The delivery was perfect. He came very close to the building where I am and was very careful taking the other cars because mine was the last one in the truck. He was kind enough to deliver mine before the other one. Also, he did it in the middle of a snowstorm. It was incredible to see the cars coming out of the truck and how careful he was.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 17, 2023
Sherpa wasn't the cheapest, but it had good reviews. I wanted the transport done right and I didn't mind paying a little extra. Sherpa did a fantastic job. I would recommend highly.
Reviewed Feb. 17, 2023
Excellent service, delivery was fast. At first I thought buying a car 1600 miles away was a crazy idea but it turned out smooth and easy - plus I got exactly what I wanted. Sherpa kept me informed the whole time the car was is transport, an excellent interface to the transport guys who also did a proper job. At first I thought the price was a little steep, but in the end it was money well spent.
Reviewed Feb. 17, 2023
Sherpa was the best. They were credible. They stood out from the others. They respond right away. They gave me a good price and did not give me any problems. We had them ship our Chrysler Crossfire sports car. I had one problem when we were trying to define the pickup, who's picking it up and when and when is this going to happen. The first person I interacted with was not very sympathetic to my situation. But after that, it was much better. It's initially not so good, but it straightened right up.
Sherpa's rate was affordable and they stuck to it. I'm very happy with the quote. I was afraid I was gonna have to pay a lot of money to ship my car and it was affordable. It was a great value. They told me when the delivery was going to happen. Then the person called, and he showed up and unloaded the car perfectly. It was very simple. Overall, Sherpa is very user-friendly. It was efficient and I got exactly what I wanted. Their reps were very professional and I was able to communicate with them when I needed to.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 16, 2023
I would highly recommend using Sherpa. Highly professional and a great price. Always responded to any questions I had. Driver was communicative and he delivered my car quickly. Best decision I made for my long term move. Wish my mover was this professional.
Reviewed Feb. 16, 2023
Every step of arranging the shipment of my car, to its pick-up in CA, and delivery to LA, was flawlessly done. Scheduling the shipment and one's own flight arrangements can be stressful. But now I know the company to choose and to recommend--Sherpa Auto Transport.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 15, 2023
I used Sherpa for my SUV transport from NC to Palo Alto a few weeks ago. The process was painless and they were very reliable. The timeline they gave me was spot on. My car was actually transported by Northwest Trucking who also performed excellently getting my car to destination on time. I will definitely use Sherpa again.
Reviewed Feb. 15, 2023
I helped my brother coordinate his move from PA to FL. We used Sherpa to transport his F250 truck. The communication we had with Sherpa was excellent! The driver, Adam, called ahead of time and was very courteous. The truck arrived in FL with no damage seen and the driver was again very friendly. I highly recommend Sherpa for the long distance transporting of your vehicle or truck. Our experience with Sherpa was 5 stars!!
Reviewed Feb. 15, 2023
Car was picked up and delivered exactly within timeframe Sherpa provided. All the way from Connecticut to Denver. People were nice and responsive when I called. You do have to take a leap of faith with all these type of brokers, because pick up often does go right up to the wire. However, Sherpa did use their "sweeten the pot" contribution (a portion of their $300 fee) of 75$ to get an auto transport commitment. This whole process is not very high tech, but it does work well. I did call around and everyone seemed competitive within a couple of hundred dollars. This was the first time I ever shipped a car, and if I ever have to do this again, there's no reason to go anywhere else. I know some people claim they had issues, but I'm willing to bet that those are anomalies. Nothing is ever 100% but as far as my experience, I'm 100% satisfied with their service.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 15, 2023
From start to delivery of my new car (Texas to DC), everything went very smoothly. Everyone was very professional, courteous and knowledgeable and kept me informed every step of the process. For the price, you can’t beat the quality service. Will definitely use for all my transport needs. And Alex the driver, was a great guy and pleasure to work with. He treated my car as if it was his own! Thanks, John.
Reviewed Feb. 15, 2023
Sherpa Auto Transport is the simplest, most efficient, quick and trustworthy auto shipment company I've ever used. No tricks, no bait and switch, just honest upfront pricing and super fast service. I'll never use another company to ship my car again. My car went across the country in less than 5 days, perfect condition when it arrived, Sherpa Auto Transport is the simplest, most efficient, quick and trustworthy auto shipment company I've ever used. No tricks, no bait and switch, just honest upfront pricing and super fast service. I'll never use another company to ship my car again. My car went across the country in less than 5 days, perfect condition when it arrived, and clear communications the whole way. A+++++++ in my book and clear communications the whole way. A+++++++ in my book.
Reviewed Feb. 15, 2023
The booking process was very straightforward. They understood my request for an enclosed carrier with a lift gate, since the vehicle I was purchasing was very low to the ground. The driver was very careful and delivered my car several DAYS before I expected it to arrive. What a great surprise and amazing service all around.
Reviewed Feb. 15, 2023
Sherpa had my new car delivered smoothly and fast. Car came in pretty dusty considering it was enclosed, but came in safe and sound. Very happy with the service. I would definitely use them again. Thanks for a great job.
Reviewed Feb. 15, 2023
Dan and Austin were fantastic!!! Price and follow up were as advertised. They followed up and gave me great advice throughout the process. I will use Sherpa in the future when moving cars. I can’t thank them both in moving the car.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 15, 2023
I reached out to Sherpa to handle the logistics of moving my vehicle from FL to NJ. First time using a vehicle transport and they answered all my questions and I had many. They are not the cheapest but you get what you pay for. I requested Door to door service since dropping the vehicle off and picking it up at a lot was not something I could do. I had some personal items in the back and it arrived exactly how it was stored. The communication was great and they made sure the process was clear all the way to delivery. It was a very positive experience especially being my first time doing this. I would definitely use them again.
Reviewed Feb. 15, 2023
The whole process was seamless from getting a quote to day of delivery. They explained everything thoroughly and the car was delivered the day after it was picked up. (TN to NC) A much more affordable option than flying to and driving the car back, and a huge timesaver. Would definitely recommend!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 15, 2023
I am very pleased with the handling of this transaction. The price was very fair and the service on both ends of the pickup/delivery was excellent. Vlad was the driver and he was professional and courteous during the loading process. Pick-up and delivery were made in a timely manner. This was my first experience at shipping a car and your company made it as painless as possible.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 13, 2023
Sherpa was easier to work with than several other transporters I called & they got my car transported quickly & smoothly. My only negative is that their telephone puts you on hold for long periods before it tells you there are no call responders & to call back later. Nonetheless, I give them 5 starts for doing everything else very well (I have used them twice now).
Reviewed Feb. 13, 2023
I used Sherpa to ship my car from Dallas, TX to Washington, DC and it was a great experience. I got a great rate and great customer service. Everyone involved was knowledgeable and helpful. I was kept in the loop the entire process and my car got to me within two days. 10/10 recommend if you are looking to have your car shipped for a long-distance move.
Reviewed Feb. 13, 2023
Great service! No hidden additional expenses. The driver was very courteous and answered when I called to check the status. The car arrived in a timely manner without any damage. I will definitely keep Sherpa in my phone contacts.
Reviewed Feb. 12, 2023
I looked at and talked to many different companies, and I would get my vehicle faster using Sherpa. I didn't do expedited, but it was kind of expedited. The other companies had a four to six-day window where they would pick it up and then it was a four to six-day window when they would drop it off. That Friday, Sherpa was telling me that they would either pick it up on Monday or Tuesday. I didn't have to pay the deposit until they got a driver. It was Friday when they got the driver.
At that point, the driver contacted me and informed me that he would be able to pick up on Monday or Tuesday. He picked it up on Tuesday and he said that he would be dropping it off on Friday, but he ended up dropping it off on Thursday night because that was when he came home. The car's condition was great. They had a piece of paper on the floor so that no dirt got on the floors. Sherpa's cost was a little bit more expensive than everybody else is, but it was well worth it. The driver was courteous. He kept me informed all along the way. He brought it a day early. I was very satisfied.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.
Reviewed Feb. 12, 2023
I purchased a Nissan Altima for my son in North Carolina and I'm in Massachusetts. We had one that he really liked and it rusted out. So, I wanted to make him happy. I looked at a pile of transport companies. Sherpa had one of the best prices and everything was pretty clearly outlined. The whole process was pretty awesome. We were told everything upfront. The car came quicker than what was expected, which was a little bit of a problem because I had arranged the whole thing and I wanted to be here. I specifically made other plans that day because the car wasn't supposed to arrive, but it did get here a day early, but everything was great with it. They made it very convenient for us.
Reviewed Feb. 12, 2023
My experience with Sherpa and Billups Transporting was quite pleasing. The reps from Sherpa were thorough in retrieving information from me in order to equip me with a forwarding party (Billups) to assure that my vehicle would arrive at its destination safely.
Reviewed Feb. 12, 2023
Sherpa was terrific to work with. From intake to auto delivery, it went smoothly. Sherpa staff were patient and answered my questions, and communication and instructions were clear. You took what felt like a challenging process and made it do-able. Thanks so much.
Reviewed Feb. 12, 2023
Sherpa was able to find a shipper who could transport my car to meet the time in which I arrived in NC. I was able to meet my shipper within an hour of arrival, which was extremely convenient! My car showed up in the same condition from the day before, and my shipper was constantly updating me, which was pleasant and reaffirming!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 12, 2023
This process of shipping my vehicle couldn’t have been any better than it was. From the time I made my first call to Sherpa and spoke with a very professional and knowledgeable customer service agent lady to the gentleman who picked up and delivered my vehicle. Only thing I would’ve changed was I was only given a 30 minute heads up that my vehicle was going to be picked up. I had to leave work to make it happen but it all worked out. Thank you so much for a great experience!
Reviewed Feb. 12, 2023
Overall a good experience, car was picked up and delivered ahead of estimated time in the same condition as picked up in Texas, Sherpa and contracted trucking company very courteous. Driver was always picking up the phone when I called and gave accurate estimates.
Reviewed Feb. 11, 2023
We transported my daughter’s car from FL to CO, the process was simple and went very smoothly. We will definitely be using Sherpa auto transport again in the future when needed. I would recommend this company to any of my friends.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 11, 2023
I would use Sherpa again most definitely. They gave me a week delivery and they did it in three days. The driver got a little terse with me about the bill of lading. But otherwise, he kept me posted on his arrival time and it was great. When the company did the estimate, they followed through. They were very efficient and pleasant. Their delivery service was impeccable as far as the timeline.
Reviewed Feb. 11, 2023
We are moving and we had our vehicle transported from South Carolina to New Hampshire and it was amazing. The driver was the owner of the company who brought our vehicle back and it was phenomenal. He texted us and kept us in the loop on everything. It was a fabulous experience.
Reviewed Feb. 11, 2023
The transport was well organized. We had the delivery arranged with our golf club that the concierge would take care of it. The guy called and said he was gonna be there in whatever period of time. We happened to be there so it worked out fine. They offered to have the car washed.
Reviewed Feb. 10, 2023
I moved across country from Tennessee to California. I had somebody do the pickup of my vehicle on my behalf and even though I had a lot going on, the process with Sherpa was super easy as far as communication with the driver and the company were concerned. I loved the experience. It was really fast, efficient, and professional. Even the drop off was more professional than I've ever experienced before. The cost was very nice for me, too. I thought it was going to be more and it ended up being less. And it was the cheaper option that I found with a competitive company which did not have great reviews.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 10, 2023
I had a wonderful experience with Sherpa. I was very pleased with the service, the driver, and the whole process. It's my first time having to do something like that and I was very pleased. The driver's name was Sergio, and the person who helped me was Gary. They really kept me up-to-date on everything. I was really concerned about price, too, because I didn't have a lot of money to be paying for a transport, but it was a lot cheaper than having to come here and buy a new car.
Reviewed Feb. 10, 2023
So, I live in a somewhat remote area Casper WY. It's not easy to get a driver to make this extra leg of the trip. Delivery to Denver for example would be easy but Casper is another 250 miles north. I anticipated that it would take a while to find a driver and even though there was one false start with a driver who committed to the pick-up but then decided he did not have room for my car, Sherpa guides stuck with me and in short order did get a driver who braved miserable weather and road closures to get the vehicle here in good conditions. The price quoted was what was paid. They held firm for me (and I think ate some cost) to make this happen. All is well, thank you Sherpa. I would use this service again.
Reviewed Feb. 10, 2023
I called Sherpa Auto Transport and told them about the kinds of problems I had with the previous carrier and they paid attention. Also, everything was done in a timely manner. We had done the same thing the year before. It was a bit more expensive this year, but it was because of the gas prices. So, it was a reasonable quote. It would be the price regardless. We were happy with that.
We had a little problem with the carrier and it was a miscommunication. But because Sherpa had given us full information about the driver and how to reach them and we were able to resolve all the problems. That was one of the very good features. And I learned some lessons too about communication with the carrier. But the problems we had were not Sherpa's fault. It was to their credit that we were able to resolve those problems with the carrier. We've already contracted with Sherpa to bring the car back home again at the end of April. I would recommend them.
Reviewed Feb. 10, 2023
Sherpa was fast, efficient, and honest, and the customer service was amazing. I really loved it. They connected me with my driver, gave me the quotes, and posted all the documentation and the paperwork. It was really good pricing across the board versus other companies, and I really appreciated the price lock. My driver, Sal, was really good as well. He was in touch with me all the time and gave me updates daily. It was like, "I'm an hour away from your home. I'm 30 minutes. 15 minutes. I'm here." He took the truck directly to my home, and the delivery of the vehicle was pristine. I'm really happy with the services.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 10, 2023
The rep answered all my questions. He worked very well with me when it came to dates because i wasn't sure what day. I was leaving. The driver had very good communication.
Reviewed Feb. 10, 2023
Sherpa Auto Transport offered a good rate, which is why I went with them. They are one of the top-rated services and that was important to me because I have dealt with some sketchy moving companies in the past. I had a fantastic experience with the transport. I found it to be simple. Driver communication was fantastic. I had left the state prior to the pickup, so the driver was accommodating and was able to go and pick up the car on her own, which I appreciated. Pickup was not quite as smooth, but I'm not upset about it. There was a bit of a language barrier, so that was the only issue there, but that's not a big deal to me. It was tough communicating with the driver. But once we started texting, it was easier. The car came in good time. The driver was accommodating. My car showed up in perfect condition. It was a reliable service and I would use Sherpa again if I had to move back to North Carolina.
Reviewed Feb. 10, 2023
I liked Sherpa's mid-range price and they were really helpful when I was emailing back and forth and talking to them on the phone. The driver was really great. We wanted it done enclosed because of the age of the car. So, we assumed it was gonna be one of the bigger transports, but it was like a toy hauler that could haul two cars. It was a nice truck. They even got here a little ahead of schedule. The other guy couldn't speak very good English, but he had a translator on his phone so it was really easy and he was the nicest guy and made sure that we were happy with it. There was nothing wrong with the car. He was very careful pulling it out. So, it was a great experience all around. In fact, it was so nice that we gave him a really big tip.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 10, 2023
Sherpa had very strong reviews online and my initial conversation with them were informative and very thorough. So, it seemed like a good choice. I needed to transport a car from California to Northern Vermont and it went extremely well. The driver was fantastic. He communicated often, knew where things were at, gave updates, and worked with us on the drop-off time at a time that was convenient for us as well as him. Also, we got a very fair price. Based on some of the quotes I had seen, it wasn't the cheapest quote, but it seemed fair for the level of service and the outcome. So, in general, if I had to choose again, I would choose the same exact one.
Reviewed Feb. 9, 2023
The rep told me how Sherpa worked. I like the way he explained it to me and just helped me understand it. The transport was pretty fast. I had a good experience with Sherpa and I would recommend them.
Reviewed Feb. 9, 2023
The rep explained everything very nicely and gave us all the information. He answered all of our questions. It was a couple of days later when they had the driver lined up. They made all the arrangements with our friend in Florida for him to meet the truck to load the vehicle. They did all the legwork for us and we didn't even have to think about it.
The driver was wonderful. When he went to unload my truck, it didn't start and that scared the living daylights out of him. But he was wonderful about it and he kept his sense of humor. The next time he turned the key, it started. He was super friendly and really nice. We really enjoyed working with him. The quote was right in line with everyone else price-wise. The final cost was right where they said it would be. It was worth every penny and more. It was an absolutely flawless and stress-free experience. Communication was excellent and everything was exactly as promised.
Reviewed Feb. 9, 2023
Sherpa's initial quote was pretty competitive. The person I spoke to on the phone was great. He was really friendly, and explained everything really well. It was very clear. I had never been responsible for arranging a transport. But he was really good. The driver was fine. He knew what he was doing. He was quick and efficient. We were happy with the service.
Reviewed Feb. 9, 2023
I was able to talk to the transport rep at Sherpa, and he knew exactly how I wanted to do it, and it was easy. As far as the diver, I met him outside. It was raining. I had the car all packed up, and then he put it on the truck and took off. He texted me twice and said he was on schedule and he should be here by Monday. He was on track. He called me and told me that he was half an hour out. I met him here at the apartment and he let my car off the truck. After that, I paid him, and we said thank you and goodbye. I didn't owe him any extra money.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 9, 2023
Sherpa has a locked price and they guaranteed that I would get a receipt from the driver. My rep Josh answered every question I had. The driver was very nice and chill. He picked up the vehicle one day later but that was okay because I wasn't in a hurry to get it. He called to let me know that my car was here. If I ever know anyone else who needs to transfer their car, I'll definitely let them know about Sherpa.
Reviewed Feb. 9, 2023
The transport went well. The pickup was a couple of blocks from our house and their driver Vitali was there on time. It took four days and communication with him was good all the way through. He was very competent and professional.
Reviewed Feb. 9, 2023
We called several transportation companies. But when called Sherpa Auto Transport it felt right immediately that we called the right company. They did exactly as they said they would do. I would call them again if need them. They didn’t charge me until they found a driver and didn’t charge more because the driver wanted more.
Reviewed Feb. 9, 2023
Sherpa customer service was excellent in explaining the importance of transport features such as insurance, benefits, bill of lading. They always responded my calls with courtesy and clarified my doubts at any time. The assigned drivers/company (Higher level transporting LLC) were also nice and responsible. Both Sherpa and Higher level transport were very responsible all throughout. My SUV arrived in perfect shape and within the delivery window regardless of the awful weather conditions at the time. The total price of my transport was very fair for the awesome service that I received. And costs were not affected even though I asked Sherpa to move the pick up for an earlier date. Definitely recommend!
Reviewed Feb. 9, 2023
Cars were promptly picked up in FL and delivered to New England on time! All great service. As a matter of fact, even earlier than anticipated, so our cars arrived the same day we did! Driver was polite and competent. Great job!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 9, 2023
Sherpa had the best price on the internet to transport my car across the country, so I was hesitant of what to expect. However, I got first class work: excellent communication from both the company and the carrier on both ends, quick turn around time and great communication from the transport driver. I would def. use this company again. Thank you for making something that could have been very stressful one of the easiest parts of my move across the country.
Reviewed Feb. 9, 2023
Setting up the transport was pretty good. They were clear about the rates and fees. Initially the quote they gave was a little high. So, I told them, "Can you reduce the cost a little bit?". They gave me a different time window where the cost would be a little less and I opted for that because I was not in a hurry. That timeline worked pretty well. When the vehicle was picked up, the mover called me one day before. I was also notified one day before they were gonna make the delivery. It was delivered within the time window they gave on the day. There was no damage to the car.
Reviewed Feb. 9, 2023
The transport with Sherpa was good. The only downside was that it took a little while to get an actual carrier. It didn't get assigned until quite close to the deadline. But it all worked out in the end. The driver provided a timeline and he was right on the money. He was a really nice guy. From Fort Myers, he picked it up in Granada Hills, Los Los Angeles. He said it would take only three days, but it ended up taking four. But, we were here in time. They were great to work with.
Reviewed Feb. 9, 2023
Sherpa shipped my dad's '66 Mustang from California to North Carolina. Picked it up on time, the fifth day. They said there's a five-day window. They picked it up on the fifth day, which I was happy about. It didn't ship out until much later, which I was a little worried about. But it seemed okay and it got delivered just fine and in great condition. The communication with the driver was also fine. He texted us and told us he was nearby. He also texted us and told us when he was leaving California. They did a good job. Everyone was friendly. However, they could be a little bit better between the time they picked it up, the time after they left California and let me know when it was gonna come out. But, it was over the holidays and I told them there was no rush. Other than that, everything else was smooth.
Reviewed Feb. 9, 2023
It was good in the beginning via phone call. There were emails too but there was one email that was a little short and curt that came out. The delivery didn't go quite as smooth. I was told by Sherpa that I would get notice 12 to 24 hours in advance of the vehicle showing up to my house. But the driver ended up texting me an hour and a half before the vehicle got to my house. It would have been nice to get a better idea of when they were going to show up at my doorstep. The kid that brought the vehicle didn't speak very good English. I get why he didn't want to communicate well. That's something that the car transport company should have done through their headquarters. Other than that, it was fine. The vehicle was in excellent shape. They did a great job of transporting it.
Reviewed Feb. 8, 2023
Had 2 vehicles shipped and was happy with both transporters, cars were picked up when setup and cars were delivered on time. Had no issues with Sherpa or the transport companies that were used thru their company. Both vehicles were handled with care when loading and unloading and drivers were courteous to both seller and buyer.
Reviewed Feb. 8, 2023
Excellent transport company. Very professional. Did exactly as they stated. No hidden fees. Pick up and drop no problem. Cars arrived with no incident and on agreed schedule. Thank you for making that part of our move hassle free. Would use again and definitely recommend anyone needing car transportation use them.
Reviewed Feb. 8, 2023
Sherpa is by far the most professional brokers for car hauling, no hidden fees or charging you fees without a job being booked! All the other companies are crooks and scammers!!! The other companies charge you fees without having a driver for your vehicle! SHERPA IS DEFINITELY TOP-TIER! No games, no scams, just professionals providing a service. The company they brokered my load to was very nice and they delivered my new BMW in perfect condition! DC Transport was the company and Daniel was the car hauler! Daniel was amazing!!! I would definitely do business again with Sherpa and DC TRANSPORT and DANIEL the owner !!! Amazing job!
Reviewed Feb. 8, 2023
Customer service was great and the driver was awesome. Everything was good and it all worked out. I am very pleased with their services and I would definitely use them again and recommend them. Awesome service. Thank you Sherpa for pickup & delivered my vehicle within time range.
Reviewed Feb. 8, 2023
Using Sherpa made our auto transport process—Chicago to Oakland, CA—so much easier. Everything went smoothly and on time. Our transporter, Dimitri, was communicative, professional, and friendly. Our car even arrived early. The process from start to finish was seamless and alleviated so much stress. I would absolutely use Sherpa again!
Reviewed Feb. 8, 2023
Very pleased with the transfer of my car from Pennsylvania to Florida. Car arrived intact and in good condition and I was able to communicate with the driver during the process. I would consider using Sherpa again for shipping the best service of Car Transport over long distance.
Reviewed Feb. 8, 2023
Sherpa was easy to use and the staff was friendly and knowledgeable. Peter, my driver, was attentive and explained what to expect along every step of the way. I would use Sherpa again and will recommend to my friends and family.
Reviewed Feb. 7, 2023
They were great! Treated my new specialty car with the best care, kept on schedule, and kept me updated. They also had to transport the vehicle through some tough weather. They did a great job and I will use them again!
Reviewed Feb. 7, 2023
Carrier assigned quickly, pick up was easy and quick delivery half way across the Country (2 Days). Way better experience than I had with a competitor 3 weeks prior. Will be using and recommending Sherpa in the future. Thanks for the great experience.
Reviewed Feb. 7, 2023
Very fast service. Professional on all aspect of shipping. Car was shipped in terrible weather based on winter transport at the time. I expected it to take 2 or 3 weeks. It took 5 days. Car arrived right in the middle of a Texas Ice Storm with everything shut down. Driver did not let the weather affect his job. Very impressed with all aspects of the shipping process including the price.
Reviewed Feb. 7, 2023
We shipped from CA to IL and Sherpa met the timeline we set for our vehicle to arrive. The vehicle arrived in excellent condition, and we are happy with our experience. I would recommend using them for your vehicle shipping needs.
Reviewed Feb. 7, 2023
After typing in “car shipping” on Google, and filling out a form. I was bombarded with hundreds of calls & emails. I don’t recommend doing that. After speaking with several, I became apprehensive because of the bully tactics. So I actually looked on Google again but this I chose to call a company personally. And I can’t be more satisfied, my vehicle was shipped & delivered exactly as stated. Customer was great at Sherpa. Thanks again. I’ll definitely ship with you in the future. Alabama to Fort Drum! No damages during shipping to my Soldier's truck. :)
Reviewed Feb. 7, 2023
I initially contacted Sherpa to get pricing to transport my vehicle from Savannah, GA to Vallejo, CA on 12/01/22. I spoke with Amanii the best customer service agent EVER! Unfortunately, I chose a different carrier because they gave me a lower quote. My vehicle was not picked up in January as promised. I arrived in Vallejo on 01/08/23, I contacted Sherpa again on 01/09/23, spoke with Amanii, he scheduled my transport and I received my vehicle on 01/17/23!! The carrier was amazing. I would highly recommend Sherpa.
Reviewed Feb. 7, 2023
Everybody was kind and courteous. They listened. So I had no issue whatsoever. Sherpa was perfect. The company that got the run was picking up the vehicle on a Monday. On Tuesday, I received an email from the dealership stating that my LoJack was now up and running and to sign on and get my password and how to download the app. After I had done all of this, I thought of checking to see where my Cadillac Escalade was but it hadn't moved. It was over 24 hours since they picked it up, and it will be delivered to me by Wednesday as told by the carrier that picked up the run.
I called the number of the company that has it and the gentleman said it was in transit. I asked him, "Are you sure about that?" He said, "Yeah, yeah. It's in transit." I said, "Okay. Well, I know that's not true." Then he said, "Oh, no, no, no, we've got it on the truck. It's already in transit." So I said, "Okay, I'm going to come clean, so I'm going to tell you to stop lying right now because I gave you the opportunity to tell me the truth. You didn't. My vehicle has LoJack and I know exactly where it is, what street it's on. And I can tell you because I can see it on my app."
Then he told me that they had an issue with another vehicle. I said, "Let me stop you there. First of all, I don't give a flying rat's ass about another vehicle. What I cared about was the communication you should have given to me and said, 'Hey, we ran into a problem. We're not going to deliver on Wednesday. Is it okay to deliver on Thursday?' and then proceed to tell me the issue you ran into."
I came to find out that a vehicle on the transport had a dead battery and mine was in front of it. So they had to take it back two and a half hours to where it belonged, tow it off the carrier, and then proceed to bring mine. I told the rep, "The least you could have done was been honest with me. Listen, I get it. This is your driving from Illinois all the way to Connecticut. And I see you have a 203 number, so, obviously, you're from Connecticut or have been from Connecticut at some point 'cause that's our area code." He said, "Yes, ma'am. I'm from Bridgeport." I said, "Well, great. Then expect my ** vehicle soon." The next day, it wasn't the actual driver that brought the vehicle. But it wasn't his fault. He's just a carrier. It didn't arrive until 8:00 Thursday night.
When the driver came, it was dark and raining. I couldn't inspect my vehicle. I was a little disappointed. But nobody has any control over the weather. The driver asked me, "Is everything okay?" He stood there in the rain with me and as I was taking pictures, he was taking photos too. He was doing his diligence as well as I did. But all I asked was that the company that picked the run communicate better. I poked and prodded and caught the rep in a big bold-faced lie. The least he could have done was been honest and just communicated. But overall, Sherpa did exactly what they said they were going to do. They got the vehicle here in one piece. Sherpa did everything, including email, communication, and the price lock.
Reviewed Feb. 6, 2023
Every part of the cross country shipping of my BMW went smoothly and occurred on time. The car was delivered as promised and was in perfect condition. I was very satisfied with all the men who worked with me on this move.
Reviewed Feb. 6, 2023
Excellent experience. We were on a condensed timetable for a pickup window and Sherpa came through! Driver was professional and picked and delivered car in less than 72 years from NJ to Texas. First time using a car hauling service like Sherpa. They made it an excellent experience from quote, to status reports, to pick up, and finally to delivery. The quote was 100% accurate, not a penny more! Will use again! Thanks SHERPA!
Reviewed Feb. 6, 2023
Extremely satisfied with Sherpa Auto Transport. They were great with communication, and our car was delivered in great condition, and as promised within their given timeline. We love how they lock in the price, and that there are no hidden fees. We will definitely recommend to other people, and will use their service should we need it again.
Reviewed Feb. 6, 2023
I always try to go with the local guys first. But I was unsuccessful around the Spokane area. A few of them that I talked to weren't interested. I looked at six transport companies and Sherpa had the better ratings. One national company gave me one quote and came back with something that was much higher. Sherpa, on the other hand, stuck with what they quoted me with and they were able to get it done. The total transport from the West Coast to the East Coast took five or six days. They gave me a date and they went a day over, but it wasn't a big deal for me because I wasn't on any time constraints. I had contact on pick-up, the day before delivery, and the day of delivery.
During the pick-up, I had to give the driver my daughter's number. I'm in California and she was in Washington. My daughter took pictures and she said there were no problems. During the delivery, the driver called within an hour out and my brother-in-law called him and he met him right outside of his neighborhood. The car was fine. My daughter sent my brother-in-law all the pictures and he knew what to expect. The car was delivered like it was shipped.
Reviewed Feb. 6, 2023
I needed to move a Lexus across the country through Sherpa and their customer service was very good. The reps explained the expenses and why. Then, the driver was excellent and careful. He brought the car right to the house. He said he was right in the development and put it right there. So, I couldn't compliment him enough. The price was fair and it was more than I was hoping, but so is everything we buy. In the end, they did exactly what they said they were going to do pretty much to the letter, so it's all you can ask for.
Reviewed Feb. 5, 2023
Sherpa's reps were very good. Pickup and drop-off was from my house to a friend's house, and the whole transport took 72 hours at most. The car arrived intact, but the floor and the driver's seat were a bit dirty, like there was some mud from the guy's shoes. But that was fine. The price I paid was the same as the quote I was given but it was a bit expensive.
Reviewed Feb. 5, 2023
Sherpa did a wonderful job for me. They had a good price. They were well-orchestrated and checking up, making sure everything's okay and things are flowing well. If I had an issue, I was able to call them and they were able to flow and circulate around issues to help everything work out. If I had to go back or do anything else, Sherpa will be the one I'm calling.
Reviewed Feb. 5, 2023
I was moving across country for a job. I just did a quick google search and looked at three companies. Sherpa had good reviews and I liked their price. Customer service was always very attentive and the service was great. The total transport took three days from New Jersey to Texas. It was very fast. They called me the day prior to picking it up and on the day prior to dropping the car off. I had somebody pick up the car for me and it was quite simple. The car was perfect. Sherpa has great service, great prices, and really good communication as well. It was all good.
Reviewed Feb. 5, 2023
Sherpa facilitated the transportation of my car from Louisiana to Virginia at a competitive rate, promptly, and smoothly. This is in stark contrast to the other company that transported the same car to Louisiana. Hopefully, Sherpa will likewise process my rebate expeditiously. Big up Sherpa!
Reviewed Feb. 5, 2023
The driver and customer service were acceptable. The final cost followed the quote. There were no surprises.
Reviewed Feb. 5, 2023
The transport was from Orlando, Florida to Knoxville, Tennessee and everything went very well. The transport was done on time and the quote stayed the same.
Reviewed Feb. 5, 2023
Using Sherpa was a great experience. I had my car shipped from my home to my work duty and had no problem at all. Communication was perfect and both the drivers were good. It was a smooth transaction. I was lucky when I found Sherpa online.
Reviewed Feb. 5, 2023
Sherpa had the price guaranteed option. So at delivery, if the person asked for more money, Sherpa would cover that. The transport was very quick, smooth, and direct. The process took within one week. They picked the car up directly at my apartment in Miami and they dropped it off exactly in front of the apartment in Maryland. The driver was very respectful. The vehicle arrived exactly as they picked it up. I would recommend Sherpa to others based on my experience.
Reviewed Feb. 5, 2023
I'm glad to have used Sherpa. The driver did a great job.
Reviewed Feb. 5, 2023
Everything was super professional and I really appreciated that. Communication with the driver was fine. Originally they were supposed to pick it up on a Tuesday and they said they wouldn't be able to make it until Thursday. The driver was great meeting with me 'cause I ended up being at work when he was able to come. He pulled up right in front of the hospital which was great. My job is not one of those jobs I could leave for 30 minutes. The vehicle a little dusty but it was in perfect shape.
Reviewed Feb. 5, 2023
Most transport companies are pretty much like Uber - they set up the drivers but don’t have much control over those drivers or what they do. I’ve shipped several vehicles with other companies and usually get a call that a driver needs an extra $100 from what was contracted. It’s usually right before pickup so you’re forced into it. I’ve had one vehicle dropped off at 3 am on a public road and received a text at 9 am - got to my car just before tow truck arrived. My expectations were low but Sherpa was awesome. Rep assured me they don’t keep drivers on their list that do what I experienced. Price is guaranteed not to change and there were no surprises there. They worked to meet my schedule needs and met them. Driver was thorough and communicated well. We won’t use anybody else moving forward.
Reviewed Feb. 5, 2023
I was very happy with Sherpa's way of delivering my car. Everything was fine. I had no trouble with the driver. He picked up the car in my home in New York and delivered it here in Florida. Overall, they did a good job.
Reviewed Feb. 5, 2023
I had very good experience with Sherpa and I would recommend them to transport your vehicle. They had a good rate and the reviews were good. They were very responsive. They called back. It was easy to set up. They gave me the timing that I wanted. The drop-off was easy except the driver couldn't get through to the neighborhood so we had to meet him in a parking lot, which was fine. The pickup was more complicated because I was making a plane flight and hoping to do it on time. But there was a weather issue where they shut down the road and the driver could not get his truck through. They were in touch with me the whole day.
I tried to figure out how I could work this out and still keep my flight. And he had to wait until they opened up the road and they didn't know if they could make it. So, they would have me leave my key at a hotel because we were already out of my apartment since the movers had come the day before and I was just waiting for the car guys to come so I could fly back to New York. They did whatever they could to get through to me. The guy came with the truck and I was able to watch them put my car on the truck rather than leave my key. So, did a good job at getting me information, being responsive to my inquiries and making it work for me.
Reviewed Feb. 4, 2023
Checked a few different transport companies for vehicle move. Read a lot of different reviews and decided to go with Sherpa. Everything was easy to set up as my vehicle was picked up right after the holidays as per the company. I was given a 4 day window of arrival and that was met. The driver contacted us and the vehicle was delivered without any problem. I received a rebate that was processed timely and I can say I would use this company again.
Reviewed Feb. 4, 2023
I was shopping for a special car all over the country and found one 2200 miles away. I had my car transported from Indiana to Washington. I had the dealer give me a quote for shipping the car and it was too much. Sherpa was one of the top-rated companies I requested a quote from myself, and they were competitive. It was a little worrisome, but everything worked out as advertised and communicated. I had my car within a week.
Reviewed Feb. 4, 2023
Before contracting with Sherpa to transport our car from NH to FL, I told them that communication had been a major problem with the transport company we had contracted with the year before. I am pleased that communication with Sherpa at all stages was excellent. We did have a couple communication problems with the actual driver, but since we had all the information we needed to resolve the issues, things went very smoothly. We have already contracted with them for the return trip.
Reviewed Feb. 4, 2023
I moved back to Pennsylvania from Arizona and my experience with the company was top notch… My driver was Daniel and he was in touch with me the whole trip. I give a five star+ for this company and the driver.
Reviewed Feb. 4, 2023
Car was picked up within quoted time frame and delivered well within delivery time frame. The driver kept me informed of his arrival time and was very professional at pick up and delivery. This was my first time transporting and would use Sherpa in the future.
Reviewed Feb. 4, 2023
Sherpa kept me in the loop as far as when the transport was going to happen. But after you make the initial contact, they should let the customer know how quickly the pick-up could happen. Because it was almost too quick. I did it one night, and then the next day it was accepted. It is not a bad thing. But I just needed to know. Other than that, the service was fine. The driver didn't seem to speak English very well. So we spoke through a translator on his phone. When I first got the initial text from him, it was very broken English. So I was kind of concerned about who it was. The text said, “I'm a truck driver, and I'm at this point." But I saw the email that I had received from the customer service agent and then I realized what it was. I texted him back and we worked it out. The price lock was fine. But I thought that they were going to send me something to get a $200 rebate and I haven't received that.
Reviewed Feb. 3, 2023
I am very satisfied with this service. The driver from the Carrier is so professional and nice. He made sure to call us and inform of any delays, and got our cars delivered to us safely. I had a very pleasant experience using this service.
Reviewed Feb. 3, 2023
The initial contact was fine. It was pretty much exactly as they said. The initial driver had some sort of issue. So, I had another contact with Sherpa, and they almost immediately found another driver within 24 hours. They told us exactly what time they would come, and they actually arrived a little bit early. They just texted us and told us when they were there. Overall, the experience was very convenient and was not very hard on my part. Sherpa did exactly what they said they were gonna do.
Reviewed Feb. 2, 2023
When researching companies to ship my 2012 Kia Sorento cross country Sherpa Auto Transport stood out as exceptional--by previous customers. I subsequently chose Sherpa, and they exceeded my expectations! They tell you what to expect throughout the process, and proactively followup with you at every step. Their pricing was reasonable and I even got a promised rebate for providing certain documentation at the conclusion of the shipment. The shipment went perfectly from the advanced price quote, to auto pick up, to the final delivery. Despite a snowstorm on the receiving end, my auto was delivered within 10 minutes of the agreed on meeting time-- and in perfect condition. I now know first-hand why they received the top customer evaluations--they deliver on their promises & commitments! Highly Recommend for your auto transport needs!!!
Reviewed Feb. 2, 2023
The two people I dealt with were amazing. They were informative when they were gonna get there. Halfway through the ride, one of the guys got sick so another guy had to take over. He was in contact the full time. There was a longer time frame, but with the person getting sick and the Thanksgiving holiday, it was fine. The initial quote changed but Sherpa took care of it so I just had to pay what I was quoted. It was less than $100 more but Sherpa guaranteed it. However, they took the license plate off in Miami, and I don't know how they did it but all the screws were broken inside the car. We had trouble getting the screws out of the car because their heads were broken off.
Reviewed Feb. 1, 2023
I called Sherpa, told the rep where the pickup and delivery were, and they got back with me. They found the driver, and it was pretty simple. The driver called the day before the delivery to say when the drop was gonna be made, and he set up a location. So where I was at, I just met him close to the major interstate there. There was a truck stop for a fueling station and that's where we met. He offloaded the vehicle and did our walk-around, and checked everything out. It was a pretty easy process.
Reviewed Feb. 1, 2023
Great, professional and reliable company. They shipped my Tesla to the desired location and it arrived in perfect conditions. They were on point and always responsive when I called and asked for help. Would definitely recommend using this company. Thank you Sherpa.
Reviewed Feb. 1, 2023
Before Sherpa shipped, they took photographs of the car in the showroom in Knoxville, Tennessee, and sent me several interior, as well as one exterior. And when they delivered it, the same thing. All the paperwork was good. And the driver was good. It couldn't have been a better experience.
Reviewed Jan. 31, 2023
My experience with the shipper has been very good. Sherpa was not the least expensive, but they were the highest rated, and I believe that paid off because they treated me with courtesy found a transport quickly. My car arrived in excellent condition and transaction is completed with no complications, the price they proposed upfront was the price we paid at the end. We are very pleased with this transaction.
Reviewed Jan. 31, 2023
We were very delayed in getting our cars picked up (1/2 - 1/6 was the original window and actual pick up was 1/21). It was extremely stressful since we had to find someone to handle getting our cars to the meet the driver while we were in another state. Once it was actually booked, it was amazing! Great communication and amazing delivery! I would have preferred a lot less stress in an already very stressful cross-country move.
Reviewed Jan. 31, 2023
They were prompt in setting up transport, they notified as promised and driver was very pleasant to deal with. Overall great experience from start to finish. I would definitely recommend them should you need to transport your car. Fees were reasonable as well.
Reviewed Jan. 31, 2023
Happy with all aspects of transaction, Max the driver was professional and kept us informed about delivery. People who answered the phone on first contact were informed to all aspects of delivery. Would use Sherpa again if the need arises. Would recommend to family and friends. Thanks again, keep up the good work.
Reviewed Jan. 31, 2023
They were very much in contact with me. Delivery of my vehicle went well. It was late but I was pleased with the mode of transportation.
Reviewed Jan. 30, 2023
Great communication, smooth process, fair price; Sherpa honored their quote to me even though the transporter ended up costing a bit more than anticipated. I wish I had other cars I needed to transport just so I could use their service.
Reviewed Jan. 30, 2023
Sherpa was professional and on time. The guys that did our pick-up called us and stayed in touch upon delivery. They really provided Great service and we are very happy. They shipped our car from Florida to Colorado in perfect time and condition. Highly recommend Sherpa to anyone shipping a car. This auto transport company was a breeze.
Reviewed Jan. 30, 2023
The driver who transported my car across the country was reliable and professional. The team of operators who answered my calls and explained the process for finding a driver and how the car is transported were knowledgeable and patient. I had 2 bad previous experiences with other transport companies so Sherpa was a welcomed change. I would totally recommend them to others who needed their car transported.
Reviewed Jan. 30, 2023
The driver was great. He was very accommodating and everything went smoothly. The Cadillac CT6 was delivered five days after it was picked up, and it was in great condition.
Reviewed Jan. 30, 2023
I made a deal on a truck in Michigan, and the dealer wasn't going to arrange shipping like my previous purchases. They left it up to me, so I had to learn. There are some cutthroats out there that many problems could arise, either the vehicle would show up damaged or they would try to charge you additional funds after they made the deal on the initial contract. On the other hand, Sherpa's quote was right on, and the reps were top-notch. They answered all my questions and were very polite, and the reputation of their drivers proved to be accurate when I got the vehicle here. They had up to date equipment and professional delivery drivers.
I had contact via text saying that the driver picked up the truck, and I was given an approximate time and date that they would be here. I told the driver where to deliver it because of room limitations, and they agreed to that, then they let me know that they were so many minutes out from my home. They were very forthright with their communication.
I've transported vehicles before. The drivers would initially write down any imperfections of the vehicle when they picked it up, then once I got it to my location, they would go over those imperfections they wrote down whether or not you agree or disagree with it and then I signed off on it. Fortunately, for the drivers, they didn't write anything down because the truck was in perfect condition. There were no flaws, scratches, scuffs, or dents, which surprised me because I was assured by the dealership that I purchased it from that it was that type of vehicle. The condition of the vehicle was more the responsibility of the dealer that I purchased it from, and more often than not, there are some imperfections, but there weren't any on this one. Use Sherpa.
Reviewed Jan. 30, 2023
The reps from Sherpa were very pleasant, and the driver was good. He showed up one day, picked the two trucks up and away he went. Sherpa did what they said they were gonna do, and the truck driver said when he was gonna call, he called. Everything worked out well. I wasn't on the other end, but my brother-in-law received everything and said everything went great. From New Jersey, the trucks got to Durango, Colorado and everything had its fenders and wheels still on it. The cost was good too. Today, everything is a fortune, but it's just the way it is. I already mentioned to a friend about Sherpa. I've used many transports in the past, and they were as good as the others.
Reviewed Jan. 30, 2023
Everything went well. Customer support was decent and the carrier selected was superb. Calling to talk to someone was a long hold, but when I left a message the return call was prompt. Their pricing was fair and theirs fees were all included and the process was clear and convenient.
Reviewed Jan. 29, 2023
I had the best experience ever in shipping my car with Happy Auto and Mario. I have shipped my car several times with different shippers. This was the best. He was pleasant and Courteous on both ends of the trip. I will definitely use Sherpa again.
Reviewed Jan. 29, 2023
Tulsa, Ok
Reviewed Jan. 28, 2023
They got my car a day or 2 late but overall they were great was guaranteed lock price and my car was delivered just fine. Good company and communication with agent Josh was great. And the truck driver was very nice and let me know when he was close.
Reviewed Jan. 27, 2023
When are you looking for? Who can bring it my car from Kansas. I was a little bit concerned because I didn’t know this company. But I’m perfect certain with them because they did a good job and I recommend I go to them.
Reviewed Jan. 27, 2023
I didn’t get much warning but the driver was on time and efficient. My car reached the destination before I did and the driver left it in a nearby parking spot and returned later for his delivery fee. I really appreciate all the effort Sherpa put in to get my car transported in a timely manner.
Reviewed Jan. 26, 2023
Sherpa provided great, accurate information from start to finish. Everyone I spoke to on my the phone or via email was professional, attentive, and efficient. The price I was quoted was the price I paid. The driver (Leo) that Sherpa hired also communicated perfectly with me and took great care in loading my vehicle in CA and unloading it in PA. When it comes time to retire in CA, I'll be calling Sherpa. HIGHLY RECOMMENDED!
Reviewed Jan. 26, 2023
They picked up and delivered the car on time. There were no damages. The entire process was very easy. They transported the car from Seattle to South Carolina. It was easy to contact the driver and pay via Venmo.
Robert in Seattle
Reviewed Jan. 26, 2023
I am very happy with the service that I received and the cost of the vehicle transport. I highly recommend this company to anyone seeking a vehicle transport company. The driver was very professional and took great care of my vehicle.
Reviewed Jan. 26, 2023
Darren was super helpful. Seamless process. Very easy to work with Sherpa. We sent two cars to California from East Coast. I would highly recommend them for any transport needs. The contract companies also took care of our cars. Great service.
Reviewed Jan. 26, 2023
Excellent communication, professional service from start to finish. My car arrived in a timely manner from one state to another through winter conditions in excellent condition. I shopped around, their price was competitive, I will definitely use their services again if needed.
Reviewed Jan. 26, 2023
The process was made easy by the Sherpa representatives. All contacts were knowledgeable and courteous. The driver was thoughtful, easy to talk with and picked up my car at a covenant location and delivered the car on time, and right to my residence. In summary, very good total service.
Reviewed Jan. 26, 2023
From the personalized experience booking my car, to an easy and flexible pickup, to a super quick delivery that the driver was flexible with, I had an excellent experience all around. I'd definitely use Sherpa again and would recommend them to a friend. Not to mention the free car wash is a nice extra touch!
Reviewed Jan. 25, 2023
Everything went as planned and promised. Everyone I spoke with at Sherpa was friendly and informative. I appreciated that they kept in touch via email daily during the scheduling window. I never had to wonder about the status. The transport driver was equally efficient at informing me about pickup and drop off arrangements. Overall an excellent experience. Thank you Sherpa!
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Jan. 25, 2023
I appreciated the excellent service and constant contact. It was an unusual situation, and the movers were very accommodating. The movers were responsive to calls and texts. I would use Sherpa again and will recommend to others. Customer service met all expectations.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- www.sherpaautotransport.com


