Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed Jan. 2, 2023
All good, very professional staff and all of our concerns were readily addressed. From booking the transport to pick up and ultimate delivery everything was very professionally handled The car arrived in good condition and the $20.00 car wash coupon was promptly reimbursed.
Reviewed Jan. 2, 2023
They were professional and they had a quick response. I was super impressed and I liked everybody whom I spoke to. The rep was concise and everything worked out well. The quote they gave was extremely reasonable especially with the timeframe in getting the vehicle shipped. The delivery was as smooth as you could ask for. We live in a gated community and it's tough to get a big truck back here, so we just met off 75. I'll probably use Sherpa again.
Reviewed Jan. 1, 2023
Sherpa and their associates did a great job getting my hot rod Camero down to Florida from Ohio. The transport driver had my car ready for me when I arrived at our meeting place. I'll use them again next time I need a transporter.
Reviewed Jan. 1, 2023
The reps were wonderful and they made the process really simple. I was scared because the car was being shipped from my parents’ house to here in Maryland. It made me really comfortable talking to them and hearing what they offered and what they do. They went above and beyond what I expected. The quote was fair and it was lower than what I expected. The final cost changed a bit though the closer it got to the deadline. What I was quoted ended up being less than what I ended up paying. Other than that the delivery went really smoothly. The tech called me when he was 30 minutes out. Getting in touch with him was easy. I had his contact information just in case. The vehicle was all intact when it arrived.
Reviewed Dec. 31, 2022
Dealing with the reps from Sherpa was excellent and the delivery of the vehicle went very smoothly. The only hiccup was that the Sherpa representatives told me that they would give us a certain time window and it would be 12 hours before. They would let us know ahead of time. But we didn't find out when the car was going to be picked up until just right before it got picked up. I had to run around to make sure I was at the location. I wanted to know so we could plan our day a little better. Otherwise, the transport went great. Sherpa did very well.
Reviewed Dec. 31, 2022
This was my first experience with shipping a vehicle and your staff was very helpful. They answered all of my questions and responded promptly when I sent an email with additional questions! The scheduled pick up for my vehicle was delayed because of weather. The driver from Royal Auto Transport was able to pick up my car once the roads were cleared. He was punctual and we had no problems with the pick up or delivery of my vehicle.
Reviewed Dec. 31, 2022
It's fairly easy with Sherpa. I'd do it again. They are dependable. You can trust them with your vehicle. The guy took good care of my vehicle. Everything was there when they said it was gonna be there, and it was a quick load. They got it where it needed to be in a good time. It was a quick unload too. The only thing was when the booking was selected, I never got a call or email. It took me by surprise.
Reviewed Dec. 31, 2022
Sherpa got the job done. I was initially a little concerned. I wasn't sure about how everything fit. But my feelings were eased after they got the process situated. I was hoping the cost would have been a little cheaper though.
Reviewed Dec. 31, 2022
Sherpa has a provision where if they cannot get your vehicle picked up for the amount of money that they quoted you, they are going to pay up to a certain amount more without charging you that. I used the service one time, and it was totally trouble-free. I used it the second time, and it was perfect. I've used these people now three times and they're good. They know the product. They explain to you. Everything is also electronic. You are receiving some of the forms electronically, and you sign via email. Then you get a couple of text messages.
If I have to move my car back to New York, I would call them. Twice, I was unable to be personally available to pick up the vehicle. I had to give them a different address to deliver the vehicle which was my friend's house. They worked very well with me. It was also interesting that I got from them an email with a coupon saying in case my vehicle had any dust or dirt from the transportation, I can use the coupon for a free wash for my car.
Reviewed Dec. 31, 2022
Sherpa had consistently good reviews about its reliability and ease to deal with and I experienced that. They told me that they charge a certain amount until they got a driver, and then they gave me a pick-up point, and instructions were very clear. They gave me the number of the driver throughout the way so I could check up on them. It was very fast, too. They got it in two days. It was faster than anticipated.
Reviewed Dec. 31, 2022
Their customer service was fine. I was staying in Washington D.C., and you're not supposed to have the transports in D.C.. So it was a little hard to try and find a mutually agreed upon place to deliver the car for transport, but it wasn't that big of a deal. But that was the only thing that was hard. But it wasn't anybody's fault. The driver picked it up on a Thursday night and I had it by Monday afternoon. He was great. I would certainly recommend Sherpa.
Reviewed Dec. 30, 2022
Working with Sherpa was good. The car got here on time. The pickup and delivery went really fast.
Reviewed Dec. 30, 2022
I looked up some websites. I saw some reviews and Sherpa is one of the top ones. They had the price guarantee, too. That was the main reason I used them. They've given the flexibility I had in the timeline. I had enough room. So, I wasn't too worried. They picked the car up within the first day of my window. So, that worked out really well, and the driver was pretty responsive. He drove pretty much through the night. So, the transport was about two days. The overall experience was really good. The price lock is the biggest thing. I didn't have to get surprised by anything. I was willing to pay a little extra just to make sure I have that. I was very happy.
Reviewed Dec. 30, 2022
Setting up the transport was really easy. It took one phone call and it was done. Sherpa called me and I didn't have to wait. The car came a day sooner than expected. The guy who shipped it emailed me once they pick it up. The guy who drove it down was really nice to me. He called me ahead of time and let me know when I could be there. It was dark. So he was worried about me being by the side of the road. So that was nice of him. But everything went really smoothly. If I was ever needing to ship a car again, I would do it with Sherpa.
The price was really reasonable. A lot of the other places were calling me, and it was really aggressive. They were telling me that it was gonna be cheaper. But then I was reading the reviews that a lot of times these other places will give you a really low price, and then they will call you and tell you, "Oh, no. I'm the driver and it's actually this much money." But Sherpa's price stayed through the entire time. I had a flawless experience with them.
Reviewed Dec. 30, 2022
From start to finish was exactly what was explained upfront. No surprises. Great customer service. Even credited me back $100 from quoted price. I shopped around and they were the best and delivered on time. No issues. Would recommend to anyone.
Reviewed Dec. 30, 2022
Setting up with Sherpa was perfect. I was in the state where the vehicle was picked up and I had to drive to the state where the vehicle was dropped off. It was all done in one day because it was only six hours from one spot to the other. The reps got there a couple of minutes before we did and they were very cooperative. The driver said he would get the car off the truck and have it ready for me to go when I get there. And that was how it was. They were excellent.
Reviewed Dec. 30, 2022
Great service, kept me informed constantly on the whereabouts of my vehicle via text or email in a timely manner. They were also very timely in responding back to me. Driver was very courteous and efficient. Removed vehicle very quickly and safely.
Reviewed Dec. 30, 2022
Great company, easy to work with and very communicative. This is the second time we’ve used Sherpa and each time very professional and easy to work with. Drivers very nice, very thorough and professional. Took lots of pictures before and after. Will use them again if I need to.
Reviewed Dec. 30, 2022
The service reps were excellent and the quote from Sherpa was very reasonable. The delivery was on time and I was provided good updates and protection.
Reviewed Dec. 30, 2022
Sherpa’s customer service was great but the delivery was delayed and it got complicated. The communication wasn't super great throughout the process with the actual transport company. Then up until the point I got my car, it was stressful. But the driver was a lovely man. I met him in the end and he was very hardworking. The cost was a little more expensive than some other people, but it got my car here. So, it worked.
Reviewed Dec. 30, 2022
My car was being transported somewhere, so I was a little nervous. But the representative ensured that everything will be followed up. He emphasized that I need to make sure I collect my bill of lading. He was very knowledgeable with everything, very nice and patient with all of my questions. The communication with the driver was good. I would just follow up with the text messages they would send. That helped well because I work night shift, so sometimes my communication can get thrown off or I could forget to look at a text message. But it helped going back and looking at the message that I missed.
In Vegas, the drivers had to bring the car to somewhere that was closer to my temporary stay because that wasn't where I lived and I didn't want to have anything in the hotel parking lot. Then, they brought it straight to my home when I came back home. So, everything was good. I'm gonna use Sherpa again. I'm planning on taking another assignment and I also recommended them to another travel nurse that I know. She used them and she said that her experience was good as well.
Reviewed Dec. 30, 2022
The reps and I went over the quote, and they explained everything, including how the process and the pickup was gonna work. Everything was top notch. Also, the driver was polite, and he contacted me the day before, then about an hour before. It was good. We chose to just offload the car off the property, right by the gate, because he's got a big truck with a long trailer and getting in and out will be a little cumbersome for him. All in all, I had an excellent experience. Everything was done quickly and professionally.
Reviewed Dec. 29, 2022
My car was picked up within the specified time period and delivered next day. Was very happy with the courier and the means of transport as it was completely enclosed and kept clean. Driver took very good care when moving my car out of the transport trailer.
Reviewed Dec. 29, 2022
I will highly recommend Sherpa to family and friends. We had Sherpa move our car from Las Vegas to Tennessee and the experience was seamless. Driver stayed in contact with me and arrived when he said he would. He had the car unloaded and ready for us to drive to the house.
Reviewed Dec. 29, 2022
Driver was very professional, arrive very close to expect time. No complaints. Was able to pull right in front of where I was staying. Prices higher than I would of liked, but I do understand the price of fuel is beyond their control.
Reviewed Dec. 29, 2022
Dylan, the guy from Sherpa, told me about how auto shipping works and how they do things. He was honest with telling me everything and one thing I liked about it is it wasn’t some way somewhere else to have to get the car from Florida. I live in Charlotte and Sherpa is in Charlotte. At least they are local. I worked with somebody else and didn't get Dylan but both of them were very good and knowledgeable, which is what I liked about Sherpa and I have referred them.
The transport was from Gainesville, Florida to Charlotte and it took about seven hours. And with regards to cost, everything stayed the same. The driver was nice and let me know when he was there. He had to park the vehicle up on the street and then drive the car down in the neighborhood, which is fine. And he got here with that time he told me he would. He called me said it's not going to be 9:00 and it’s probably more like 11:00. He probably got caught in traffic but he communicated with me along the way. There were no scratches on the car so everything went good.
Reviewed Dec. 28, 2022
The process was simple and the customer service was outstanding. They picked up the car in Illinois and delivered it to Virginia in under 30 hours. I highly recommend them. I just referred a friend to ship their car from Florida to Illinois.
Reviewed Dec. 28, 2022
I called Sherpa to move my new car from Georgia to Illinois. I got lucky and spoke to Conway on how to do it. Conway took all my information and followed up and locked in my rate. He was so helpful and made the whole process happen. Conway provided excellent customer service! Sherpa picked up my car and I got it the next day! Thank you!
Reviewed Dec. 28, 2022
Sherpa's cost was the most competitive out of most of the places that I've looked and it didn't have any hidden fees. The rep was very helpful and emails very promptly. He kept me informed throughout the process. The transport went very smoothly. The two guys who picked up the car were nice. They called, texted and kept us up to date on what was going on. We had to have somebody else pick up the vehicle, and they were able to meet up. I said, they were kept in the loop. I gave them my personal phone number and they kept up to date on everything that was going on. The move went smoothly and they did a good job. The cost was exactly what they told me.
Reviewed Dec. 27, 2022
Sherpa found a 3rd party transport company on time and the process and communication were 5 stars. The 3rd party company did a great job, picked up the car in Naples, FL on time, and delivered it in San Diego, CA on time, as promised without any incident.
Reviewed Dec. 27, 2022
Easy, quick, and good communication. Booking the transport was easy and the transporter was extremely quick. I had to wait on finalizing my booking due to timing of purchase. Sherpa was worked to honor the earlier quoted price. Driver communicated well and the delivery was really early in the window they provided.
Reviewed Dec. 27, 2022
Communication was very good. Pick-up and deliveries were right on target. The driver was nice and very accommodating and communication on both sides of the trip was excellent. Overall it was a great experience. Don't hesitate to use Sherpa Auto Transport, you will be in good hands.
Reviewed Dec. 27, 2022
The entire process was seamless. From the initial call to pickup and drop off, everything thing worked well. The dispatch contact was clear and concise with instructions. The driver was courteous and timely with both pick up and drop off. All in all a very good experience.
Reviewed Dec. 27, 2022
Sherpa Auto Transport did a fine job at a fair price based on today’s economy shipping my auto across country. They were a little late on the pickup but arrived within the window of time they promised in California. Communication was good via text, phone calls and email. Response time was reasonable. The car arrived in good shape. I would call Sherpa for my next auto transport.
Reviewed Dec. 26, 2022
Sherpa gave a timely quote. Not only were they able to match another company’s quote, but offered an additional incentive. They found a very reputable transport company and kept me updated on pick up and estimated delivery. I highly recommend Sherpa and will be using their service in the future.
Reviewed Dec. 26, 2022
I had an excellent experience shipping my truck with Sherpa Auto Transport. I purchased the truck from a dealer in Tennessee but I live in California, so needed to ship the truck across the country. I spoke to a few different auto transport companies but Sherpa impressed me with their transparency about the process and pricing, and with their price guarantee. There were a few hiccups relating to the date the truck would be available and Sherpa was able to pivot quickly and find replacement carriers with no change in my price. Representatives communicated with me quickly and clearly throughout the process and the truck was in perfect condition when I received it. I would highly recommend Sherpa to anyone who is shipping a vehicle.
Reviewed Dec. 26, 2022
Sherpa did a great job in communicating throughout the process. They were in contact with me and my daughter to whom the car was being delivered. The process was easy and stress-free. The price included everything. There were no hidden fees. Highly recommend for transporting a car!
Reviewed Dec. 26, 2022
You did exactly what you said you would do which is what I wanted. The car was delivered on time with no visible issues. You were right when you said the car would be dirty. Now we will see if you send the paperwork for the military discount of 100.00 dollars and the free car wash. Keep doing what you said.
Reviewed Dec. 26, 2022
At one point, after payment, I couldn’t get through over the phone; however, once I sent an email, someone called me soon thereafter. Additionally, I had several questions throughout the transport process - and both the Sherpa folks and the transport person were very respectful and responsive and the automobile was delivered within the estimated timeframe. We would use this service again.
Reviewed Dec. 26, 2022
Sherpa transport provided top tier service. Natalia explained very clearly in the beginning of how the entire process worked. She explained all the ins and outs, and answered all my questions and concerns. The driver that delivered my vehicle was very communicative. He gave plenty of notice on the pick up as well as the drop. Very comfortable process… Highly recommend.
Reviewed Dec. 26, 2022
This was the first experience in transporting a car. The booking was done just less than two months ahead of time. Sherpa Sales Dept followed through with my concerns which was greatly appreciated. SARS Logistics Inc took on the job within 4 days and I can say SARS answered the phone every time I called. SARS also made me feel I was in the right hands.
Reviewed Dec. 24, 2022
Highly reliable & professional for a reasonable price. Car arrived precisely on schedule and not a scratch or ding on it. Driver was courteous and efficient. Can’t ask for more than that in a car transport service!! Will definitely use Sherpa in future moves.
Reviewed Dec. 23, 2022
Transparent quotes and pricing, no hidden fees. Friendly staff. Car delivered in a timely manner in excellent condition. Did a lot of research and heard so many horror stories. I would highly recommend using this transport company. Just FYI our transport was from Northern CA to Texas.
Reviewed Dec. 23, 2022
I was pleasantly satisfied wit the service of Sherpa. They found a reputable company to pick up and deliver the car. WE were notified in time on pick and the delivery was within the time specified. I was relieved for this type of service and it took the stress out of the rest of the trip.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 23, 2022
I was kept informed on my pick-up and delivery. My car was picked up on the date promised, the driver drove to my house to pick up the car as the truck was being serviced, and he didnt want to inconvenience me with a delay. The car arrived in the time stated in good condition, and the driver David was most accommodating on a pickup location as the truck could not come up a little street. All in all, it was an easy worry-free experience. I would use Sherpa again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 22, 2022
Excellent service, easy, affordable, will refer to friends, easy to use, excellent communication, always willing to help, always checking with customer. Keep up the excellent service. Easy to use website. Driver did not understand English, did not receive bill of lading.
Reviewed Dec. 21, 2022
After reading so many horrible reviews about so many different companies out there. I am so happy to say Sherpa Auto Transport made shipping my car so effortless. When you go online to get your first quote, I was bombarded with so many different companies trying to lowball you and trying to get your business. There are so many shady companies out there, please please please read the reviews before book. I sought out Sherpa Transport after reading their reviews on BBB, and let me tell you they did not disappoint. My car was shipped from ATL to Washington state. They called me confirming everything. If I had any questions, their customer service was great. I would definitely ship my car again through this company.
Reviewed Dec. 21, 2022
Sherpa was very responsive for both shipments. We had a tight window on delivery of the first car and it worked out. Both csrs were delivered promptly and in good condition. Sherpa's policy of a car wash came in handy
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 20, 2022
I was very nervous about how this experience could possibly go and wasn't sure what to expect. I was pleasantly surprised! Sherpa was amazing with communicating and letting me the status each step of the way prior to delivery. Though our first carrier cancelled due to truck problems, they communicated right away and had a new carrier booked within a day and didn't yank around our price like some others have been known to do. The only complaint I have is with the transporter themselves, they changed the pickup time 3 different times after my father in law had to drive 45 minutes in town to meet them so that part was a bit frustrating. However, once the car was picked up everything was smooth sailing! The car arrived earlier than expected and they took extremely good care of it and there were no issues whatsoever. I'd book with these guys again if I ever need to!
Reviewed Dec. 20, 2022
Communication and service were excellent in spite of hazardous winter conditions. Our transport driver faced blizzard conditions, severe cold and road closures and still delivered. Your service exceeded our expectations and we appreciate all the professionals that assisted us throughout. Thank You.
Reviewed Dec. 20, 2022
The representatives on the phone were all knowledgeable, professional, and extremely courteous. They went out of their way to work within my time constraints and answer all of my questions. Our car arrived on time and within the window we requested. I highly recommend Sherpa.
Reviewed Dec. 19, 2022
Every person I spoke or emailed with at Sherpa was professional and helpful in setting up the car transport. My questions were answered quickly and Henry the driver arrived when he said he would and delivered the car at its destination right on time. I am happy to recommend Sherpa and would definitely call them first for any future transport needs. Thanks, guys!
Reviewed Dec. 19, 2022
We called Sherpa after another company failed on us. Within hours they had us scheduled for pick up 2 days later. The car was picked up at my daughter’s college campus in AZ and delivered at our home all within a week. All was a great experience! I highly recommend this company!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 18, 2022
Took a little bit for the pickup time but worked out. Car arrived one day earlier than planned which was fine, could not drop off at my home, but did have a close by drop off, which worked out for all, I would contact them if needed in the future.
Reviewed Dec. 18, 2022
I carefully researched the top five transport companies and read their reviews. I reached out to three and my choice was made based on these reviews, competitive pricing, the company’s commitment to excellent service and the representatives I spoke with were knowledgeable and eager to win my confidence… and the name Sherpa speaks happily to my trekking days! Pick up and delivery were convenient and went very smoothly even though I was not there in person. The driver regularly updated his progress and ETA by phone or text, was courteous and clearly a seasoned transporter. I will need to transport another car sometime in the future and my go to company is and will be Sherpa! Oh and did I mention my SUV travelled CA to IL and arrived in excellent condition.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.
Reviewed Dec. 17, 2022
This is the second time I’ve used Sherpa to ship a vehicle. My experiences have been very smooth with zero worry or concern. It was very easy to communicate once the carrier was assigned. You do need to be somewhat flexible on timing. My only complaint would be that they would not even give an extra hour on the delivery end. As long as you know this going in, you shouldn’t have any issues. I would highly recommend this company.
Reviewed Dec. 17, 2022
Very happy with the pick-up and the delivery! Everything was as promised: polite, efficient and car arrived safe and sound. Would use Sherpa Auto Transport again. Car went from Florida to Maine with no problems. Thank you, Sherpa Auto Transport, for the good experience.
Reviewed Dec. 17, 2022
Sherpa seemed to be a little bit more legitimate and their costs were better. I was a little hesitant at first, but overall, once the car was delivered, it was what I had hoped for. They picked it up within the timeframe. There was not a scratch on it. They delivered really fast, so I would definitely use them again.
Reviewed Dec. 16, 2022
This was my first time using a transport company. I was very pleased with the whole experience, from start to finish. No issues. Would definitely use them again. Will definitely recommend if I know of someone needing to transport their car.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Dec. 16, 2022
Britney from Sherpa worked with me on and off due to circumstances on my part, and she assured me that we would find a shipper...And we did! The shipper did a great job in delivering my car and I couldn't be happier.
Ted
Reviewed Dec. 16, 2022
Everybody at Sherpa Auto Transport was very knowledgeable. Any questions I had were answered. I live in a gated community. The driver couldn't get through to the front gate. But he sent me pictures of where he was, which was at the back gate. So, I went out and met him. He took the car out of the trailer, followed me around to the front gate and delivered. It went very quickly and smoothly. I drove him back to his truck. He was very nice and polite. He didn't speak much English, but he had a translation thing on his phone.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 14, 2022
I was very pleased with my car shipment from NC to CT. Communication was relayed before pickup and after delivery. I was also pleased with the company's price hold policy. I would definitely recommend this company and will use them for any future transportation needs.
Reviewed Dec. 14, 2022
The experience was second to none. Very professional experience. The driver took very good care of our car. He called us throughout the trip to keep us informed of his estimated time of arrival. When I got to his location everything was ready to go.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 14, 2022
Great communication, customer service, pricing, and my car was delivered on time with no issues. When the first provider attempted to pick my car up earlier than the window the Sherpa sales rep promptly resolved the issue. Would definitely use again!
Reviewed Dec. 14, 2022
This is the company to call if you need your car transported. Good customer support and very reasonable costs. They kept me informed every day about their progress on securing a transporter, and again after my car was delivered. The guy that delivered my car was as nice as can be. I would definitely use this company again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Dec. 14, 2022
Everything moved smoothly without any issues. Car was picked up a day early, and traveled from Florida, to Washington state, and delivered to my doorstep, on the first day of the scheduled delivery. Pretty impressive. Very good communications throughout the process.
Reviewed Dec. 14, 2022
Very communicative, very timely and very professional services provided. I was very happy with them. I would not have any problems recommending Sherpa to friends, family, or whoever asks about my experience using their services. What else can anyone say when taking a chance with a new company. Very pleased!!!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Dec. 14, 2022
I never used a car carrier service so I was a little hesitant. Sherpa had great communication as a broker they located an excellent transportation company, S and K which was prompt and reliable. I would highly recommend Sherpa Auto Transport and I will be using them in the future.
Reviewed Dec. 14, 2022
The customer service reps were good and the driver was really nice. The movers picked up my vehicle on Friday night and got here Saturday morning.
Reviewed Dec. 14, 2022
Josh was AWESOME to work with. The carrier picked up on time and delivered on time. The process was so easy and simple. I would definitely recommend them to anyone looking to move a vehicle. From the customer service to the price. It was all a great experience.
Reviewed Dec. 14, 2022
Once it was explained how the process worked, it was clear and I had no problems. Sherpa got me a car delivery service just as promised. The pick-up was at my apartment in Virginia and the drop-off was at my apartment in California. It took maybe 10 days between the two and I got a message when the car was going to arrive. I have tracking in my car. So, I knew where my car was all the time. I was surprised how fast it got across the country in less than two days, then a week to go the final distance. Everything happened exactly as it would, except they said my car would be clean. It was 100% not clean. The weather that day was awful. So, it was clear it wasn't cleaned from driving across the country. But I wasn't expecting it to have been cleaned.
Reviewed Dec. 13, 2022
This is the best company by far, for auto transporting your vehicle. I was given a time span that the vehicle would be picked up and Sherpa was on time and on point. 100% satisfied customer. I would recommend Sherpa.
Reviewed Dec. 13, 2022
The process was fully explained and straightforward. The transport was on time on both ends. The driver called with pick-up time and delivery time. The driver was very pleasant and helpful. The car was delivered with no problems. All around a good experience.
Reviewed Dec. 13, 2022
From contact to delivery, the process took 7 days from Denver to central Texas. I was kept in the loop at all times. No damage to the vehicle. Second best bid was $175 more expensive. Would definitely use them again.
Reviewed Dec. 13, 2022
I shopped around even signed a contract with an unreliable company. They were baiting and switching me. Lied about the amount so I’d go with them. My car was never picked up and I’m disputing the charge on my CC. So I was worried about signing again with another company. I reluctantly tried Sherpa and everything they said happened. My car even arrived on time. I had lost a few days for pickup with the other company. Thinking oh my car will be delivered a few days later. We landed in Florida and the driver delivered my car at 10:00 PM that night. I even got a $100 rebate back!! I will definitely use them to transport vehicle back.
Reviewed Dec. 13, 2022
The quote from Sherpa was fine because I needed the transport to be expedited. The rep explained the process of how they put out the bids on boards and that multiple companies look at them. He told me that they would be picked up quickly since I had two cars on the same transport vehicle. The delivery was perfect. My sister-in-law met the driver and put the cars in our garage, and the guy couldn't have been any nicer.
Reviewed Dec. 12, 2022
Sherpa Auto Transport made moving my two vehicles (Jeep Rubicon, Kia Kona) from Nevada to South Carolina easy. The contracted company was on time and stayed in communication during the entire process. Our vehicles were delivered in the same condition as when they picked them up. Highly recommend.
Reviewed Dec. 12, 2022
The service and attention I got for my shipment was excellent. The shipper was super! He was very careful and attentive to my needs. The car arrived with no issues at all. Very nice experience and I would recommend them to ship your vehicle.
Reviewed Dec. 12, 2022
Sherpa’s price was competitive and it was locked in. So, I didn't have to worry about waiting two weeks to find out that I would just have to pay more. I called one time to ask about something and the reps answered the question. The driver was very good at communicating, letting me know where he was, setting up a good time to do the pickup. I couldn’t ask for more. It was everything that I expected. I'd use Sherpa again.
Reviewed Dec. 11, 2022
Quote accurate no changes. Car picked up 2 days after target pick up date. They called me at 12 pm for a 5 pm pick up we were ready to go. Driver texted me to let me know he was coming to premises to pick up at 5 as discussed. Called when arrived. It all went as planned. I had car loaded up to windows. Everything arrived to my destination for my daughter to pick up her vehicle- perfect. Pick up on a Friday delivered less than 48 hours later. Very pleased. I will use Sherpa again.
Reviewed Dec. 11, 2022
Austin was great. He was very compassionate as I told him the story of why I wanted the car to NC quickly. I called on a Thursday and my friend had the car 6:30 pm on Sunday. Wesley picked up the car on Friday. Thank you all. I will use you again and recommend Sherpa to others.
Reviewed Dec. 11, 2022
This is my third time dealing with Sherpa: twice as the person sending a vehicle out of state and once as the person receiving a vehicle from out of state. Sherpa’s fees are reasonable. I’ve been really pleased with the professionalism and reliability of the Sherpa drivers. I especially like how much the drivers and the Sherpa home office keep me in the loop as to arrival times and drop off times. Overall really good experiences and I wouldn’t hesitate to recommend Sherpa to a friend.
Reviewed Dec. 11, 2022
The rep was helpful and informative. But my friend who was helping me got a quote for $100 cheaper than what I got for the same transport only within a couple of hours. Communication was impressive. They gave me a five-day window where they would pick the car up and made sure that I had arrangement. It was on the first day that they called me and said, "Oh, the mover will be picking the car up and they'll call within half an hour of pickup." They gave me a timeframe and they were there before that. The mover knew exactly what he was doing and went through everything. He took pictures.
The delivery was four days early. The mover called me to see if I was home and if someone was there to receive the car. It was delivered in perfect condition. The mover was a bit late but Long Island traffic can be like that because they couldn't come down my street. So, we had a meet at a Home Depot parking lot. They even had a different way of payment which was very helpful for me.
Reviewed Dec. 10, 2022
Thank you for taking care of my transport needs.... Excellent Service. From the initial contact to the final delivery, I was kept informed on all movements. The driver gave me a call as the delivery was expected. My Land Rover LT4 was delivered a day early. Thank you!
Reviewed Dec. 10, 2022
Customer service was very helpful and knowledgeable and told me everything I needed to consider. The mover picked it up from a car dealer in Houston, Texas on a Monday and they dropped it off at my house that Friday. We talked and texted on the day of pickup, and then texted on the day of arrival. The vehicle's condition was fine. But the driver noted that when he picked it up from the car dealer, it was raining so, the car was fairly dirty. Sherpa is a great company to get your car from one place to another in a reliable manner.
Reviewed Dec. 9, 2022
This was our first attempt to ship a personal vehicle anywhere. We shipped our 2013 RAV-4 (138,000) miles from Lynn Haven FL, to Evansville IN; just over 600 miles. We started with the ** company that wanted $1,000 for this move & would not guarantee that price. A Duck-duck-Go search identified a couple of candidates, where we found Sherpa. Every person we spoke/emailed/texted was responsive and helpful. When I asked the first person I spoke with what we could do to minimize our costs, two immediately helpful suggestions. Avoid shipping during busy seasons (such as Christmas), opt for reasonable pick-up dates (not tomorrow), and give the driver as much flexibility for pick-up as you can.
We ordered pick-up between 1 DEC and 7 DEC; and put down our deposit via our credit card. At one point we were asked to confirm via email & message if we were still interested. On NOV 30th we we were notified of a carrier would arrive on DEC 1 or 2; and we were billed the full $250 by Sherpa. The carrier called early on Dec 1st; picked up our RAV-4 at 11:30 AM our time; & delivered it that same evening at 11:30 PM to our daughter. She paid the driver $650; so we spent $900 to have the auto picked up at our house & delivered to our daughter's apartment. Would definitely use Sherpa again!!
Reviewed Dec. 9, 2022
It was a nice and easy process for vehicle transportation. Especially for one in the military who was pcsing. Great communication and fast response. Would recommend a fellow colleague who would need this in the future. Thank you for your business.
Reviewed Dec. 9, 2022
The representative was fine. He was knowledgeable. The driver was very, very nice. He came a couple days late. But he was so apologetic about it and explained exactly why he was late. He was very easy to deal with, and very respectful. So he was good. I really liked him. I would hire him again. The service is good. The only thing is their rates were higher than some of the other quotes that I had.
Thanks for the great review, Ana! We are passionate about providing a better auto moving experience, and this begins with transparent pricing. That’s why we’re proud to offer our Price Lock Promise. We were more than happy to utilize our Price Lock Promise to ensure that your car was delivered safely and at the price we quoted. We look forward to helping you again in the future!
Reviewed Dec. 9, 2022
The rep was quite friendly and knowledgeable. The driver was pleasant and straightforward. The service was reasonable and I got my vehicle in good shape.
Reviewed Dec. 8, 2022
Sherpa had one of the easiest websites to navigate, and then they recognized right away that with my vehicle, they couldn't give me a quote online. They told me to call. Other websites gave me a quote and then changed it later because they realized the dimensions are not quite the same. So, I appreciated the straightforwardness of Sherpa. It was super easy to schedule a pickup. My car got there in less time than I thought it would take, and then my parents on the other end said it was really easy to pick it up and it was painless. So, everything was pretty easy.
Communication with the driver was not too much, thank goodness, because I wouldn't have wanted too much either. He called me when he was about an hour away, and then he called me when he arrived. Then, on the other end, he called my parents when he was about an hour away. He got there the night before, so he called my mom the next morning and my mom was able to go and pick it up that morning at her convenience. Overall, Sherpa was easy to book and there weren't any surprises. Everything was very clear and straightforward and I'd use Sherpa again.
Reviewed Dec. 8, 2022
My transport was originally scheduled for early November and the carrier kept pushing the date back. I called Sherpa and asked them about it and they canceled it, and rescheduled it to a later date with a different carrier. The driver told me when they'd pick up the truck as well as when they'd deliver it. And they called ahead of time. It worked out very well. I wish I would have gotten my truck sooner. But as far as customer service, Sherpa was fantastic. I submitted a $100 rebate and a free carwash and I didn't know I was gonna get the free car wash. So, that was nice.
Reviewed Dec. 7, 2022
Even though the original truck broke down Dan was able to get my car over to me sooner than expected on a cross-country move. Everything went very smoothly and the communication was great. Dan took good care of my baby and I'm glad I chose Sherpa to help me move the last piece of my old home to my new one. Thanks.
Thanks for the great review! When you work with Sherpa we promise that you will always be kept up-to-date throughout the transport process. We want all our customers to feel not just comfortable with choosing Sherpa, but knowledgeable about how the process works. That's why our representatives are committed to staying in touch and answering any question that may arise.
Reviewed Dec. 7, 2022
Shipped a car from the coast to the Midwest. Seamless experience and a reasonable price. Mike with ADL (the carrier that hauled the car) was great and very professional, and conveniently based where the car was heading so there were no delays. Good communication as well.
Reviewed Dec. 7, 2022
The quote was perfect and it was a guaranteed price. It followed right to the tee. The company that they chose was Gig Transport and the mover was amazing. We had a little hiccup with everything and he gave us an extra day and stuck around until we could get the car loaded.
Reviewed Dec. 7, 2022
Sherpa could do the transport covered so I went with them and their customer service was good. I paid the driver to drive to my house. He left his truck down wherever he was able to and drove my car to my house. I’d use Sherpa again.
Reviewed Dec. 6, 2022
Great communications through the entire process. The driver had some time limitations. He let us know in advance and we were able to easily plan a solution that worked for both of us, plus he was polite and courteous! Will use again.
Reviewed Dec. 6, 2022
The got excellent customer service. They were very accommodating to my grumpy old dad. The quote was reasonable and I was good with it.
Reviewed Dec. 6, 2022
The quote was fine because it was an enclosed transport, which I know is more expensive than the open one. Also, there were some boxes in the trunk during the pickup but there was no increase. The delivery was done in a timely manner. They called me first that they were coming and they came on time.
Reviewed Dec. 5, 2022
Working with the rep went great and the driver was lovely. Everything went according to plan and the vehicle's condition upon arrival was as expected. Go for Sherpa.
Reviewed Dec. 5, 2022
Setting up the transport was nice and easy. The transport took around eight days and everything was fine when the vehicle arrived.
Reviewed Dec. 4, 2022
Had my Ford Bronco delivered from California to New York with Sherpa, all within a week! I'm impressed how quick and professional the service was. And there were no hiccups or hidden costs! I can highly recommend Sherpa to anyone who wants to move his car cross country!
Reviewed Dec. 4, 2022
Their rep Scott was really down-to-earth and made me feel at ease. He answered all the questions I had and he explained the procedure. I was worried because I had a brand-new car. He told me the price they were quoting and the mileage. He explained that they put up the job offer and once they get someone who accepts it, they will inform me and they will take out their fee. Everything went smoothly, exactly as he explained it from the beginning to the end.
The move took three days. From the time that I inquired to the time I decided that I was going to go with Sherpa, it took them two days to get a driver. He let me know where he was and said, "I will be there at such and such time." He was there at the stated time. I met him at a mall and he knew the location where to bring his truck. When we met, he explained that we would have walk around and I have to record if there are any scratches that needed to be noted. He told me that his goal was to be in Nashville by tomorrow and that if anything is subject to change, he would notify me. He stayed in touch with me and let me know where he was. I met him again at a Walmart and he unloaded my vehicle. The interaction with him was great and I would definitely select Sherpa again.
Reviewed Dec. 4, 2022
Everything was very professional and well done. The pickup point was Coolidge, Arizona to Gladwin, Michigan and it took three days. The driver kept us informed during the process and my sister said the delivery went fine.
Reviewed Dec. 3, 2022
I needed my car to be driven down here because I wasn't able to bring it and I needed to come at a later date, but I wanted to get my car here. I chose Sherpa because it was a guaranteed price and I was a little bit nervous by the other ones. My experience was very good for the most part. My car went from Buffalo to New York to Florida so when I got it, it was a little bit muddy. But the rest of the car was perfect. The driver contacted me every day, which was great. I met the man and I felt good about the whole process.
Reviewed Dec. 3, 2022
The setup was was pretty easy. They emailed me all the details and went from there. It was pretty quick. The driver let me know before he was about to pick the car up and when he picked it up. He updated me. The car came intact. It came exactly how I saw it when I last saw it.
Reviewed Dec. 2, 2022
Good. Satisfied with courtesy of driver. He was very helpful in getting the car to start it. Was difficult to understand some of the processes and cost of the transport since other services offered the transport at less cost. Cost was my only complaint. Car was at the dedicated location in timely fashion. No damage was found to the vehicle.
Thanks for the review, John! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We get our pricing using real-time market data for the most accurate pricing, backed by our Price Lock Promise, to make sure we secure a driver to pick-up your vehicle. Our pricing may seem higher than some other quotes you receive because we price you accurately the first time to provide the worry-free experience you described! We love hearing about your positive experience and hope to ship for you again in the future!
Reviewed Dec. 2, 2022
The customer service reps at Sherpa were able to answer anything I needed and the quote was a fair market value.
Reviewed Dec. 2, 2022
They told me all the costs up front. Their price was their price from the beginning and they never wavered on it. Pick-up and delivery were flawless. The driver was a sweet and very nice guy. This is the only company to use.
Reviewed Dec. 1, 2022
From the initial phone call to set up the transport to the delivery everything went pretty smoothly. Contacts were as stated. The only small hitch was the delivery driver had some trouble with his trailer lights and couldn’t give me as definite a time for delivery as usual. But that meant waiting a few more hours and he kept me updated.
Reviewed Dec. 1, 2022
We moved two vehicles with Sherpa. Working with the reps was all pretty positive. I started with an online thing and they contacted me. We worked things out. The first vehicle was really good 'cause they were able to drop it off right in front of our place in Pennsylvania, which is a little bit out in the country. The only issue was coordinating everything from Pennsylvania. I was in New Jersey on a work assignment at the time and my son was at his place in Vancouver, Washington. The mover called and said they needed to get the vehicle in two hours. Now they called and said, "We're coming to get it." I don't know why they couldn't give us a little more notice like, "We'll be there in a few hours." or call the day before and say, "We plan to get your vehicle tomorrow." Otherwise, the cost was good and on their part, Sherpa did everything they said. They reimbursed me for the carwash too.
For the second vehicle, the driver didn't think he can make it out here. He requested we meet him in another location, which I didn't have a problem doing. But we had to drive 50 miles to go meet him and get the vehicle. That vehicle is a brand new one that my son had with 5,000 miles on it. Someone picked it up in the dark and we didn't see it. Within a day, we saw that there was a paint chip on the door handle. Somebody had put white touch-up paint on it. Sherpa said we could file a claim and if it was $200 or less, they could cover it directly which they did by crediting the amount that we paid them.
Reviewed Dec. 1, 2022
The agent that I spoke with was nice and helpful. The transport was from South Portland, Maine to Houston and it took about five days. Sherpa's reps respected the time of transportation. I told them that I wanted the car on the 1st to travel and it was here first thing in the morning on the 1st. The driver was ready and waited for me because I was on the flight. He waited for me almost the whole day because I got the car in the afternoon. Everything went well just as planned. I was promised a $100 rebate and I got that too, without any complication. I just had to send back the bill of lading and they refunded me the 100. The communication with the driver was perfect. The quality of service was great too.
Reviewed Nov. 30, 2022
The first carrier that was supposed to pick up my car had a trailer that was too tall that could have damaged the underside of the car. Sherpa worked with me after the first carrier canceled the pick up without notifying anyone. I was able to get my car within 24 hours of our knowledge of the cancelation. Great job on behalf of everyone at Sherpa for doing their best to improve a situation out of their control.
Thank you for the feedback! We appreciate that you brought this to our attention and that we were able to problem solve and find a resolution. Thank you for choosing Sherpa Auto Transport and we look forward to working with you again in the future!
Reviewed Nov. 30, 2022
From the point of inquiry until delivery, the process has been easy. I initially spoke with Dan for a quote and he went over everything with us. Then Brittany in dispatch was our next guide. She was super nice. After we were told there was interest in our transport (3 vehicles from TN to ME), we were given the name of the transport team. The transport team quickly reached out about availability for pickup.
At pickup, this vendor did an electronic version of the Bill of Lading. I was able to get a digital copy from both the vendor and Sherpa. I explained that a family member, not me, would be at the location in ME. They were understanding and the family member said the contact texts were courteous and respectful. When the delivery was made, the transporter was friendly. The vendor sent a copy of the Bill of Lading from delivery to us and Sherpa. The whole process was easy and took away my stress. All 3 vehicles arrived without any damage. If we move again and need a vehicle transport, we will definitely contact Sherpa Auto Transport.
Reviewed Nov. 30, 2022
One of the best experiences I had for transporting my car from NJ to Co. The service provided was very good, timely and professional. The broker and carrier were responsive and professional. They met my requirement of shipment of my car without any problem.
Reviewed Nov. 30, 2022
Service was friendly and faster than I expected. I made the call to Sherpa on a Sunday and by Wednesday the car was on the truck and on its way from NJ to Las Vegas. The car arrived in Las Vegas the following Monday. Would definitely recommend to a friend.
Raymond, as our many reviews attest, we are known for our industry knowledge and being transparent and customer-centric. This is why when we briefly worked together we made sure we did everything in our power to get your car shipped. Consistent, clear communication and honesty are the foundation of our philosophy. Thank you for choosing Sherpa Auto Transport. We look forward to serving you again in the future!
Reviewed Nov. 30, 2022
The agent that I talked to was pretty helpful as far as getting me the hard shell-covered transport for a reasonable price. They picked it up on a Tuesday and it was delivered to me by Friday. It was originally supposed to be here on a Thursday and it didn't make it that day. But they got it here fairly quickly. The driver and I texted back and forth. He was pretty good about communication. Everything went pretty well. I'm extremely happy
Reviewed Nov. 30, 2022
The price lock is a nice feature. Delivery was very good. I recommend Sherpa. I had a good experience with them. But submitting a claim is an expensive process and I wish, the cost wasn't as much as it is.
Reviewed Nov. 29, 2022
Pick up within two days of scheduled time. Delivered exactly on day requested. Driver was cooperative and available for updates any time. Looking forward to reverse shipping of vehicle in the spring and hoping to use same carrier SNK. Wonderful logistics and coordination.
Reviewed Nov. 29, 2022
Had my first car picked up on time and transported from New York to Palm Beach Florida, everyone from the front office and the transporter were very professional, car delivered without a hitch, I’m having a second car picked up in 3 weeks for transport hoping for same, highly recommend.
Reviewed Nov. 29, 2022
My experience with Sherpa was terrific. They did everything they said they were gonna do. The man I spoke to was very polite. He told me they had a list of people that they don't do business with it. The delivery on my end was perfect. The man's name was Alex and he was good and he walked around my car. He examined my car very thoroughly and took a video. He put the car on the truck and he delivered it a day earlier than I thought it was gonna be delivered to my brother and my brother was happy. All it needed was to be washed. Other than being washed, it was in good condition. I definitely would use Sherpa again. If I send up the car that I have right now back to my sister, I will definitely use Sherpa. They were good, polite and they backed up what they said.
Reviewed Nov. 29, 2022
The costs with Sherpa were outlined clearly and expectations were set. It was good. The pickup was in Rancho Cordova, California and the drop-off was in Chicago, Illinois. It took nine days and I had a text exchange with the driver throughout the transport. I was texted the day before the delivery, letting me know that the drivers were going to be ready to deliver my car. They texted me the location to meet them for pickup and let me know the amount I needed to provide at that time. I was texting someone else about a pickup of furniture at the same time and I got them confused and the Sherpa delivery person was very nice about it and helped me clear up that confusion. So, it was a great experience.
I met them at the location they said and they were on time. I picked up the car and took a look at it and there were no issues with it at all. It was dirty, as I expected. My only complaint is that they gave me a certificate for a carwash but I don't even know where to redeem that or what to do with it. So, I just didn't even use that. If they could do something to make that easier, that would be great.
Reviewed Nov. 28, 2022
Our experience was very good. On time and very easy to deal with. The timeline they gave us was right on and the driver let us know the time he would arrive by constantly keeping in touch. We would use them again and recommend to any one looking to have their auto transported.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 28, 2022
Communication was good from the beginning to end. Driver was quick, professional, and easy to communicate with. We had to change plans on drop off location, but the driver was accommodating and adaptable. Really excellent experience, would recommend. This was my first time shipping a car and I was a bit nervous, but it was smooth!
Reviewed Nov. 28, 2022
Sherpa was able to meet my crazy schedule, and pick up as planned. It did take a few calls to get it going, but all in all it was a smooth process. They even delivered early! Worked out perfect. I would totally use them again, and would recommend them to all my friends. Thanks for making it work Sherpa!
Reviewed Nov. 28, 2022
The experience was seamless from beginning to end. Everything was explained to me on my initial call. I given an explanation of how the whole process works from the initial call, the driver bid process, payments, pickup and delivery. The drivers were very professional & courteous. Upon arrival, they even changed the drop off point to a spot 3 blocks from my house (neighborhood streets too narrow for home drop off). I would definitely use them again if the need ever arises.
Reviewed Nov. 28, 2022
I googled vehicle shipping. I was recommended three companies, I chose Sherpa. As soon as they listed my vehicle on central dispatch the scammers started calling. Badmouthing Sherpa, saying I was gonna get scammed. Specifically, Mike ** at C&C Car-go, do not use them, the messages I received from him spoke scammer. USE SHERPA, you will not get scammed and you will not disappointed.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.
Reviewed Nov. 28, 2022
Our son-in-law used them successfully for their car. When it came time to ship ours it was a no brainer! With the same excellent results even when the primary transport broke down they kept us in the loop. Both local pick up and drop off were kind and courteous drivers. Kudos to Rapid Auto Transit also!
Reviewed Nov. 28, 2022
Never having shipped an auto before, and after researching several companies, we chose Sherpa. The Sherpa representatives were very professional and made the transport of our vehicle easy. The driver arrived on time and had the car delivered earlier than expected. Overall, a good experience. Would have given 5 stars had we received the bill of lading at pick-up rather than having to follow the driver to his next pick-up location (which was fairly close by) in order for him to provide a copy. Driver wanted our receipt, which didn't include the condition of the car, to serve as BOL. Based on guidance from Sherpa, we felt it was important to have it before the transport.
It means a lot that you chose us to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to ship your car! We make sure we stress the importance of the Bill of lading to the carrier and make sure they provide a bill of lading at pick up and delivery. Thank you for the feedback and will make sure that this carrier will provide the bill of lading going forward.
Reviewed Nov. 28, 2022
Car was picked up and delivered within timeframe provided, staff were friendly as well and car was received with no damages. Thank you for making sure that my vehicle was safe and delivered on time and for being thorough with my car's inspection at pick up and drop off!!!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Nov. 28, 2022
The Sherpa rep I worked with was very communicative. She reached out to me various times. Although, I was at work and just couldn't get to the phone, she was making sure that the contact was established. I applaud her for that. She was very thorough in the process and getting everything set up. The two gentlemen from Lone Wolf was the company that transported my vehicle. Those gentlemen were very professional and nice both ways when I met them, when I dropped the car off and when I picked it up. They reached out to me before they reached Arizona to let me know they were reaching and heading to Arizona and they called me about an hour before they arrived. Then, they called me right when they got there and got the car off right off and paid them and everything was nice and thorough.
Reviewed Nov. 27, 2022
From the beginning to the end our Sherpa car transport experience was outstanding - clear reliable information and friendly patient service at a reasonable price. We were scared from our last experience with another freight company. So reassuring to have such quality of service provided by Sherpa.
Reviewed Nov. 27, 2022
When Frantz picked our car up, nice gentleman was in contact several times on its destination, would use again, now if I get my 50$ rebate as quickly, I will be super happy!! My car was in good shape when it left and was returned the same way. The driver was super nice and very helpful. He should get a recognition, the product he was handling was precious!
Reviewed Nov. 27, 2022
This is the second vehicle I have had delivered by Sherpa. They are fast. Very fast. Compared to others I have used in the past which took much longer to lock in on a driver Sherpa had one in no time and was very good about communicating on both ends. Letting me know ahead of time everything. When my jeep arrived on this side the battery had died on it because it was several years old. Alex jump started it and got me taken care of. Very helpful and friendly. Pricing is outstanding as well. I will use again.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 27, 2022
Booked on Sunday, they took car on Tuesday from Texas and Saturday car was delivered to California. Excellent service. Driver was good and we were always updated by driver where he is and when he will deliver the car.
Reviewed Nov. 27, 2022
Our experience was perfect. Our car arrived in Tucson from Chicago exactly as promised... This was our first experience shipping a car and it was perfect. The agent involved from start to finish was helpful and answered all our questions. It was a smooth experience.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 27, 2022
Everything was very smooth in my experience with Sherpa. I couldn't have asked for a smoother thing from start to finish. When the driver picked up the car, he had a job to do and places to go, but he was still very pleasant.
Reviewed Nov. 26, 2022
It took several days to locate a driver and Sherpa provided constant updates all along the way. The driver contacted me and discussed the entire process of pick up and delivery. He was very nice and professional, and delivered my vehicle in a timely manner. I would recommend using Sherpa again.
Reviewed Nov. 26, 2022
Great service!!! Kept in touch with me throughout the process. Pick up and delivery timely and at a great price. Will certainly use them again if needed and have already recommended them to friends in my development who are paying much more.
Reviewed Nov. 26, 2022
The Sherpa reps were very helpful. The driver was excellent. The delivery was pretty seamless.
Reviewed Nov. 25, 2022
The delivery of my car was great. The delivery driver was real nice and friendly. Everything in my car was accounted for. I will recommend Sherpa auto transport to others. The outside of my was clean, looked like it was washed.
Reviewed Nov. 25, 2022
Everything from initial call to delivery went so smoothly. All anxieties I may have harbored as someone shipping a vehicle for the first time (my brand new one, at that) were allayed as soon as I met the awesome driver. Highly recommended.
Cordelia, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed Nov. 25, 2022
This was my first car shipping experience and it was very satisfying. Customer service responded quickly to any concerns. Driver communication was great and was able to accommodate my time constraints. I plan on using them again as it was pretty cost effective and kept miles off my car 3 year or 36000 mile warranty.
Reviewed Nov. 25, 2022
Fantastic customer service from start to finish. Sherpa representatives took time to answer any and all of my questions without any pressure to secure their services right away. The carrier they contracted with was responsive and professional.. The carrier communicated prior to their arrival on both ends of the trip and our vehicle arrived safe and sound. So appreciated.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 25, 2022
This vehicle transport was the best experience I had while moving to another state. No hidden costs. It cost me what I was quoted. Driver who was the same as the one that delivered my car was professional and very friendly. He even went out of his way to drive my car to my driveway when the police would not let him go down the street that I moved to because of the size of the trailer. I would use them again if I needed to and recommend them to anyone.
Reviewed Nov. 25, 2022
My son has a medical emergency in California and we live in Tennessee. He was unable to drive his car back. So, we had to have it transported. We thought he would only be in the hospital for a few days. I contacted Sherpa and arranged the transport. Then, he was in the hospital longer than we expected. We couldn't transport. We were using his car to get to and from our hotel to the hospital while we were out there. Sherpa was super during that time. We had to postpone the initial contact to transport the car, but they were fine with that.
We left the car at the hotel and they worked with the hotel to get the car out of the valet service and everything went fine. It couldn't have been better. I got a text in the morning and the driver said he'd be there sometime around lunch. He gave me a four-hour window. Then, about 30 minutes before he got there, he sent me another text and he said he'd be there and they were right on time and got the car unloaded quickly. The car was in good shape.
Reviewed Nov. 24, 2022
Sherpa moved our car from CA to TN. Communication was good, pick up and delivery was timeless and accurate. Price was lower than all other quotes and there were no surprises. They even gave me a free car wash after delivery.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 24, 2022
The driver contacted us frequently and keep us update on their schedule. They showed up on time and delivered on time. Our car arrived safe and sound. I like Helga Logistics Inc company which did the delivery job. Sherpa kept their promise and deliver. I used them twice with good experiences. Good services
Reviewed Nov. 24, 2022
I spoke with Austin initially and then to Gavin to finalize everything. They told me everything I needed to know and everything went just like they told me. My car made it to New York and the trip was uneventful.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 24, 2022
I got 5-star customer service with the individual that took care of my vehicle. One thing that I like is that I was able to lock in the quote and they allowed me the opportunity to go ahead and get ready. The vehicle was to be transported for a place that I haven't even been there and it was about four-hour drive for me. So it worked very well for me. I will not look for any other auto transport but Sherpa. Most credit must be given to the driver. We connected right away. He was very cordial. He was very warm to all my questions. I felt like I knew this gentleman forever. He represented Sherpa very, very well.
Reviewed Nov. 23, 2022
The out-of-state dealership that I purchased my car from recommended Sherpa. The communication was excellent at every step, and my car arrived when promised (although securing the driver took a few days from signing the contract).
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 23, 2022
I needed to transport my car to CA. I was very nervous about finding a good company. Most companies online have not so good reviews and scary customer experiences. I finally found Sherpa and they seemed to be the best of what was out there. I took the risk and booked with them. Thankfully everything went great! The company they went with was helpful and got my car there exactly when they said they would. The only negative is that I had to call the car company to see when they would be able to pick up my car instead they were supposed to call me, but that's not that big of a deal. The main office was extremely helpful- I called a few times bc I had a lot of questions, and they answered everything and were very nice. I was very pleased with the shipping- no dents, etc. If this is your first time, I would recommend this company.
Reviewed Nov. 23, 2022
Great price, good communication excellent service. Friendly driver. Fast service. I would recommend Sherpa to anyone wishing to move their car. Worked well with me on pick up and delivery. Provided information quickly via email.
Reviewed Nov. 23, 2022
Smooth experience from getting a quote online to car delivery! Reservation was very easy to schedule, Sherpa representative was great at communicating and explaining the process. They were transparent about the cost breakdown (which was a competitive, fair price). Didn’t have any issues with the price going up once they confirmed a driver (as I had read doing research about car transport companies, Sherpa actually guarantees the price). The driver, Nick, was very nice and professional - kept me in the loop from pick up to drop off times and locations! He took great care of my car (I was also able to load up to 100lbs of additional items)! Overall perfect experience, thank you!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 23, 2022
The system that Sherpa got was very nice. Everybody I talked to spoke really good English. We talked and we connected. They also did not try to drive me crazy. I had two companies, who must've called me every hour for six hours. I told them I was not going to use them and they just kept calling. Sherpa was prompt, courteous, and very professional. They subbed the tow job on the car to another company. I was in contact with him four times. He told me he was going to be in a certain place with the car at a certain time, and I was there and he was there. The car was in great shape and I was happy. What they quoted me is what I paid as well.
Reviewed Nov. 23, 2022
My experience with Sherpa was very favorable. They picked the car up where I asked them to. They adjusted the schedule to meet mine. I was really pleased. The driver who came was fabulous. On both ends, he was the same guy. He went out of his way to be helpful.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 22, 2022
No complaints with car inspection. No hidden charges. I would recommend Sherpa Auto Transport... We were comfortable with cost of transport. The amount they quoted is exactly what we paid.
Reviewed Nov. 22, 2022
Fast, friendly, knowledgeable, thorough, don’t bother messing around with other companies saying they can do for cheaper. Got a quite booked and done within a few days. Best company. It’s no brainer. Kept you in the know of what’s going on.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 22, 2022
Sherpa partner Affordable Auto transport was awesome. Arrived on time. Easy check in and inspection. Covered nice equipment and no worries. Dropped at a great location I could walk to from my seasonal residence. Same procedure as check in. Thanks to Sherpa for securing a great carrier on short notice.
Reviewed Nov. 22, 2022
Yes it was a pleasant experience from start to finish. I can’t imagine a better company to deal with. I was kept informed on a daily basis. I can’t say enough good things about this company. They even put 300.00 of their own money towards my move to make it happen.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 22, 2022
L’Tanya **
Reviewed Nov. 22, 2022
Great communication, timely pickup and delivery. Great experience. Would definitely recommend to friends and may use again. Driver was prompt, considerate, friendly, seemed trustworthy. Watched driver load car onto transport - did so very carefully.
Reviewed Nov. 22, 2022
I liked Sherpa's price. I did look up and check them out and they had very good reviews, and their time schedule worked with when we needed the car down here. I loved the price lock tool.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 21, 2022
I had read so many horror stories, I was nervous to have a car shipped from FL to MI. Sherpa had good reviews online. The price was great. Sam, the transporter/driver was incredibly kind, informative, and brought the car an entire day early! I could’ve ask for a better experience! Thank you Sam and thank you Sherpa!
Reviewed Nov. 21, 2022
Driver was very professional and was in contact with me just before delivery. I was very pleased. I was very impressed with the communication in the entire transport from pick to drop off. I would highly recommend your company to who needs transport.
Reviewed Nov. 21, 2022
Everything went so great! They picked up the car on the date they said they would and the car arrived in 3days all the way from Seattle to Wisconsin. The driver was very professional and clearly knew what he was doing as far as loading and distributing the cars on the rig. Nothing but positive experience. Dealing with phone staff also went well.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 21, 2022
First time shipping a car. Sherpa was great with reaching out and explaining how it worked, the pricing and the fees. The company they contracted with (Absolute Auto Transport and Towing (AZ)) was great as well. Everyone was friendly and professional and my car was picked up and arrived on time and in the same good condition. Couldn't ask for a better experience.
Reviewed Nov. 21, 2022
From the beginning to end everything went smoothly and on time. Both office manager and driver were courteous, professional and accommodating. My car was transported out of state within a week and in excellent condition. I would use Sherpa again.
Reviewed Nov. 21, 2022
The customer service was outstanding with Sherpa. They found a carrier the same day and delivered my car ahead of schedule. The trucker was so fast and efficient. Although you might pay a bit more upfront, the customer service, efficiency, and reliability was worth it. The car was delivered in perfect condition. I highly recommend Sherpa.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 21, 2022
Dealing with Sherpa's customer service representatives was easy. I did the background checks on Sherpa and checked out the reviews and they were the best to go with. I had them ship a truck, a van, and a jeep.
Reviewed Nov. 20, 2022
I was very impressed with Scott who took my original order. He was very efficient and helpful. They picked up my car on Thursday evening and had it in Cheyenne Sunday morning. That was a trip of over 1000 miles.
Reviewed Nov. 20, 2022
The Professionalism of the Sherpa Auto Transport Company is totally awesome. Starting with the Quote for the transport of my 2016 Subaru Forester from NH to Florida. The price I paid was the originally quoted amount. The CNC Transport Company they contracted was exceptional. Joe; the vetted driver was outstanding. The care that was taken to transport my new vehicle was top-notch. The SUV arrived with not even a scratch on the exterior. When the Subaru was unloaded; he made sure I was happy with the delivery & was on the road before leaving. Although the Subaru was a little dirty from traveling 1,500 miles; Sherpa offers a "Car Wash" for up to $20. What a nice gesture!!!
Reviewed Nov. 20, 2022
Sherpa was great. I couldn't have asked for a better service. Their reps helped me and gave me the information I needed. They followed up with everything. The car was perfect. The driver was Ray, and he was very nice. I felt very comfortable, and I would use Sherpa again, and I would tell anybody to use them. The quality and the price were great.
Reviewed Nov. 19, 2022
These guys at Sherpa will take care of you. Every time I called a competitor, I would be placed on hold for several minutes before being out through to some call center in India. NOT AT SHERPA! When I call Sherpa, they answer right away AND they all speak English. The guy I was talking to was from Long Island and knew exactly where my car was. Did I mention they are very competitive with their pricing? They matched a competitor's quote and made the deal happen. What more can you ask for? Give these guys your business. You know the $ is going to a hardworking American citizens. USA BABY!
Reviewed Nov. 19, 2022
The staff when I called was very professional, and reassuring. They explained everything clearly about the steps to come. Service felt like it would be non-nonsense and it was. Easy from start to finish. I would recommend this service to friends.
Reviewed Nov. 19, 2022
I transferred a small SUV and Sherpa was awesome. We had another transport company lined up but they pulled out at the last minute. Sherpa was able to come in that day and pick up the car. It was really convenient. The rep I worked with was phenomenal. He walked me through the process because I was concerned and I had a bad experience. He was knowledgeable and he made it easy for me. They delivered it really quick and the price quoted was the price I got. It was a little unique because I wasn't here. I had to have a neighbor pick it up. Also, I live in a residential neighborhood where they couldn't get the transport in. So they actually unloaded it on a bigger street and drove it in and my neighbor just drove them back to their car.
Reviewed Nov. 18, 2022
Our driver was fantastic, his communication with us was excellent and he really cared about our classic car. The service was top notch and would highly recommend him. In the future, if I need more of your services I will certainly ask for this driver again. Thank you.
Reviewed Nov. 18, 2022
It was a great experience from start to finish! The company found a driver that was able to pick up earlier than expected and got the car to me across the country safe and sound. They were very kind and courteous.
Reviewed Nov. 18, 2022
The guy who picked up my car was nice, informative, and friendly. Also, he called back to follow up with me. It was pretty good.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 17, 2022
After checking with various companies Sherpa gave us the best price with no strings attached. The car was picked up within 2 days from Southern California to be delivered to a fairly remote spot in Washington State. The driver kept in touch throughout and the vehicle arrived earlier than we thought. Everything was perfect!
Reviewed Nov. 17, 2022
Very happy with this service. good people! The father and son team that picked up my truck and brought it to North Carolina, were very nice and professional, and even went the extra mile in my case. They picked up the truck from my home and delivered it to my doorstep in North Carolina even though they were not really required to do so.
Reviewed Nov. 17, 2022
I looked at three other companies but I had some confidence in the way the Sherpa salesman I spoke to was talking so I chose them. I had my car at my friend's house and they told her when they would be there for the pickup. It ended up being the following day but that was fine. They were not able to get into the community, though, and my friend had to get someone to drive her to drop off my car and follow her so she could take her back. But I was very happy that they were able to drop it off at the house during the delivery. Sherpa was reliable and it was very nice to have kind of a sane area on the journey. The idea that I didn't have to think about it anymore made things much easier.
Reviewed Nov. 16, 2022
I was very skeptical to ship my daughter's car across the country. Sherpa put my mind at ease. They had a set price and would cover up to $300 if there was a difference in price from the driver. They were able to pick up the next day. When the driver contacted me, I asked if it was ok that we place more than 100lbs in the vehicle. He wanted us to be satisfied and said we could fill the car up! We were so grateful for that! (Drivers can’t always accommodate that). My daughter's car arrived about a week later in perfect condition - even her plants stayed alive for the journey. Cannot thank you enough!!
Reviewed Nov. 16, 2022
Experience was great from start to finish. The quote process was done in a matter of hours, I was booked with a carrier in 2 days, well within my target time and the delivery was done 2 days after that. Couldn't be happier. Communication was also great. No unnecessary calls or attempts to up-sell me. I will definitely use Sherpa again if I need to move a car.
Reviewed Nov. 16, 2022
The whole process was super easy and the communication was excellent. I knew every step of the way what was happening. Conway at Sherpa was excellent! Our driver got the car to the delivery destination 2 days early! Highly recommended.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 16, 2022
On a Monday morning, while I was golfing, I was notified by Sherpa that a shipper had been found, and that they would contact me in about 24 hours. At 1pm that day the shipper called and wanted to pick up the car at 2pm. Yikes! I had to quit golf and race home to make the transfer. I would have preferred more advanced notification!
Reviewed Nov. 16, 2022
The driver said he would pick up the vehicle at a certain time and he was there. I was amazed at how fast they were able to cross the country with it. It was six days from Portland to Atlanta. Also, the driver was very helpful and it was seamless. I was very pleased.
Reviewed Nov. 15, 2022
Price was reasonable, BBB score was the best, rating on several different websites were outstanding. Sherpa kept me informed along the way, car arrived with no damage. Shipped from Monrovia Md to Gold Canyon Az 2,300 miles. Picked up on a Friday received on a Tuesday. Outstanding overall experience. I have another vehicle to ship and will be using them again soon. This was my first time shipping a vehicle and had some concerns/hesitation while researching. There were cheaper alternatives but I checked their BBB ratings as well as reviews, trust me, my advise to others is don’t take the lowest cost, do your research before selecting a broker. It matters. One of the lower cost alternative had an F minus with the BBB. The pics I attached are leaving Md and arriving in Az. I was surprised on arrival the vehicle was in the exact spot as when it left.
Reviewed Nov. 15, 2022
The car transport from Manhattan to Maine was the first time I ever did this. From my first phone call to Sherpa to inquire about the action until the delivery to my driveway, I was kept informed daily! They couldn't be nicer. I was not charged one cent more than the original quote! I was kept informed of the entire process from beginning to end and would not hesitate to do this again especially because it was cost-efficient and practical. However, I would only use Sherpa. Thank you, thank you.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 15, 2022
Sherpa was great to work with from my initial contact on the web, then on the phone. They gave me a great price, to go along with quick pickup date and fast delivery date of my car. They also kept in contact via email and text to keep me abreast of what was going on.
Reviewed Nov. 15, 2022
I was sort of in a rush. It sounded more guaranteed to get the truck out by Sherpa when I needed it. The customer service team with Sherpa was good. They explained everything.
Reviewed Nov. 14, 2022
SAT has been so helpful and upfront with all costs and processes since the beginning. Customer service was amazing. They were very quick and efficient. I would 100% recommend this company to a friend or family member. They helped reduce stress for my cross country move significantly.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Nov. 14, 2022
My vehicle was delivered on time and in perfect condition. The driver was friendly and professional. Communication was very good. Promised price was respected. Pick up and drop off procedures were easy and all online. Bill of Lading was delivered digitally and easy to track. I will use Sherpa in the future if needed.
Reviewed Nov. 14, 2022
Everything went smoothly and easily transporting my car from MA to MN - I received updates as promised, and the pick up and delivery times were both within the window(s) that I was told. I would recommend Sherpa for sure.
Reviewed Nov. 14, 2022
I talked to numerous people from different companies, but I felt that Sherpa's guy was the most honest and upfront and he worked with me. Sherpa was not on the cheap end but I went with them. The driver was the nicest man ever. He took a million pictures. He found scratches that I never knew.
Reviewed Nov. 13, 2022
Shipped a car from CA to GA, driver was early and made us feel at ease, this can be stressful. Not with Sherpa. Sherpa representative was professional and helpful, same goes for our driver. Would use again. LOVED that the price stayed the same!
Alex, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed Nov. 13, 2022
Paul had great communication and was very knowledgeable and careful with my late Fathers classic car I inherited! He also made sure I received the bill of lading electronically! Thanks so much Paul! Hope and pray you have safe future trips for others as well!
Reviewed Nov. 13, 2022
I asked for quotes from a few companies. Sherpa had the easiest quote process and good follow up. It wasn't the cheapest option, but the price wasn't much more than the cheapest. Sherpa has a price guarantee, and that was helpful. There was good communication throughout the process, both via email and phone. My car was delivered quickly and in the same condition it was put on the truck.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Nov. 13, 2022
I spoke with Dylan and he was kind, knowledgeable, and explained EVERY detail with me. I received an email everyday until they found a transporter at which time I received a phone call and email. I was nervous about the whole process, but speaking with Dylan was helpful.
Reviewed Nov. 13, 2022
A human answered the phone when I called Sherpa and they were nice to me. They were easy to talk to and communicate with. Some of the other companies were making some promises that couldn't necessarily be kept. But Sherpa was the kind who would say those things, but they're not going to make that promise unless they can actually do it. I set the transport up for mother-in-law and although everything was totally smooth and everything got delivered faster than expected, in perfect condition and was totally satisfied, the drivers who showed up didn't speak any English at all. So, there was a little bit of a communication barrier there, but they worked through it. The cost was exactly what I expected. It was all completely transparent.
Reviewed Nov. 13, 2022
Someone reached out to me from Sherpa after I went online and did a quote. They reviewed where the car needed to go and they suggested I increase the quote. I really needed to get the car out there. So, I took their advice. Everything worked well with Sherpa, and the people were really good. Daniel was the subcontractor and he was really good. He called me a couple of times. We met up in a parking lot near my house on Friday night at 11:00 p.m. so he could get on his way. It all worked out really well. My daughter didn't mention anything about any issues getting the car.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


