Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed Feb. 13, 2023
Great service! No hidden additional expenses. The driver was very courteous and answered when I called to check the status. The car arrived in a timely manner without any damage. I will definitely keep Sherpa in my phone contacts.
Reviewed Feb. 12, 2023
I looked at and talked to many different companies, and I would get my vehicle faster using Sherpa. I didn't do expedited, but it was kind of expedited. The other companies had a four to six-day window where they would pick it up and then it was a four to six-day window when they would drop it off. That Friday, Sherpa was telling me that they would either pick it up on Monday or Tuesday. I didn't have to pay the deposit until they got a driver. It was Friday when they got the driver.
At that point, the driver contacted me and informed me that he would be able to pick up on Monday or Tuesday. He picked it up on Tuesday and he said that he would be dropping it off on Friday, but he ended up dropping it off on Thursday night because that was when he came home. The car's condition was great. They had a piece of paper on the floor so that no dirt got on the floors. Sherpa's cost was a little bit more expensive than everybody else is, but it was well worth it. The driver was courteous. He kept me informed all along the way. He brought it a day early. I was very satisfied.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your VEHICLE.
Reviewed Feb. 12, 2023
I purchased a Nissan Altima for my son in North Carolina and I'm in Massachusetts. We had one that he really liked and it rusted out. So, I wanted to make him happy. I looked at a pile of transport companies. Sherpa had one of the best prices and everything was pretty clearly outlined. The whole process was pretty awesome. We were told everything upfront. The car came quicker than what was expected, which was a little bit of a problem because I had arranged the whole thing and I wanted to be here. I specifically made other plans that day because the car wasn't supposed to arrive, but it did get here a day early, but everything was great with it. They made it very convenient for us.
Reviewed Feb. 12, 2023
My experience with Sherpa and Billups Transporting was quite pleasing. The reps from Sherpa were thorough in retrieving information from me in order to equip me with a forwarding party (Billups) to assure that my vehicle would arrive at its destination safely.
Reviewed Feb. 12, 2023
Sherpa was terrific to work with. From intake to auto delivery, it went smoothly. Sherpa staff were patient and answered my questions, and communication and instructions were clear. You took what felt like a challenging process and made it do-able. Thanks so much.
Reviewed Feb. 12, 2023
Sherpa was able to find a shipper who could transport my car to meet the time in which I arrived in NC. I was able to meet my shipper within an hour of arrival, which was extremely convenient! My car showed up in the same condition from the day before, and my shipper was constantly updating me, which was pleasant and reaffirming!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 12, 2023
This process of shipping my vehicle couldn’t have been any better than it was. From the time I made my first call to Sherpa and spoke with a very professional and knowledgeable customer service agent lady to the gentleman who picked up and delivered my vehicle. Only thing I would’ve changed was I was only given a 30 minute heads up that my vehicle was going to be picked up. I had to leave work to make it happen but it all worked out. Thank you so much for a great experience!
Reviewed Feb. 12, 2023
Overall a good experience, car was picked up and delivered ahead of estimated time in the same condition as picked up in Texas, Sherpa and contracted trucking company very courteous. Driver was always picking up the phone when I called and gave accurate estimates.
Reviewed Feb. 11, 2023
We transported my daughter’s car from FL to CO, the process was simple and went very smoothly. We will definitely be using Sherpa auto transport again in the future when needed. I would recommend this company to any of my friends.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 11, 2023
I would use Sherpa again most definitely. They gave me a week delivery and they did it in three days. The driver got a little terse with me about the bill of lading. But otherwise, he kept me posted on his arrival time and it was great. When the company did the estimate, they followed through. They were very efficient and pleasant. Their delivery service was impeccable as far as the timeline.
Reviewed Feb. 11, 2023
We are moving and we had our vehicle transported from South Carolina to New Hampshire and it was amazing. The driver was the owner of the company who brought our vehicle back and it was phenomenal. He texted us and kept us in the loop on everything. It was a fabulous experience.
Reviewed Feb. 11, 2023
The transport was well organized. We had the delivery arranged with our golf club that the concierge would take care of it. The guy called and said he was gonna be there in whatever period of time. We happened to be there so it worked out fine. They offered to have the car washed.
Reviewed Feb. 10, 2023
I moved across country from Tennessee to California. I had somebody do the pickup of my vehicle on my behalf and even though I had a lot going on, the process with Sherpa was super easy as far as communication with the driver and the company were concerned. I loved the experience. It was really fast, efficient, and professional. Even the drop off was more professional than I've ever experienced before. The cost was very nice for me, too. I thought it was going to be more and it ended up being less. And it was the cheaper option that I found with a competitive company which did not have great reviews.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Feb. 10, 2023
I had a wonderful experience with Sherpa. I was very pleased with the service, the driver, and the whole process. It's my first time having to do something like that and I was very pleased. The driver's name was Sergio, and the person who helped me was Gary. They really kept me up-to-date on everything. I was really concerned about price, too, because I didn't have a lot of money to be paying for a transport, but it was a lot cheaper than having to come here and buy a new car.
Reviewed Feb. 10, 2023
So, I live in a somewhat remote area Casper WY. It's not easy to get a driver to make this extra leg of the trip. Delivery to Denver for example would be easy but Casper is another 250 miles north. I anticipated that it would take a while to find a driver and even though there was one false start with a driver who committed to the pick-up but then decided he did not have room for my car, Sherpa guides stuck with me and in short order did get a driver who braved miserable weather and road closures to get the vehicle here in good conditions. The price quoted was what was paid. They held firm for me (and I think ate some cost) to make this happen. All is well, thank you Sherpa. I would use this service again.
Reviewed Feb. 10, 2023
I called Sherpa Auto Transport and told them about the kinds of problems I had with the previous carrier and they paid attention. Also, everything was done in a timely manner. We had done the same thing the year before. It was a bit more expensive this year, but it was because of the gas prices. So, it was a reasonable quote. It would be the price regardless. We were happy with that.
We had a little problem with the carrier and it was a miscommunication. But because Sherpa had given us full information about the driver and how to reach them and we were able to resolve all the problems. That was one of the very good features. And I learned some lessons too about communication with the carrier. But the problems we had were not Sherpa's fault. It was to their credit that we were able to resolve those problems with the carrier. We've already contracted with Sherpa to bring the car back home again at the end of April. I would recommend them.
Reviewed Feb. 10, 2023
Sherpa was fast, efficient, and honest, and the customer service was amazing. I really loved it. They connected me with my driver, gave me the quotes, and posted all the documentation and the paperwork. It was really good pricing across the board versus other companies, and I really appreciated the price lock. My driver, Sal, was really good as well. He was in touch with me all the time and gave me updates daily. It was like, "I'm an hour away from your home. I'm 30 minutes. 15 minutes. I'm here." He took the truck directly to my home, and the delivery of the vehicle was pristine. I'm really happy with the services.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 10, 2023
The rep answered all my questions. He worked very well with me when it came to dates because i wasn't sure what day. I was leaving. The driver had very good communication.
Reviewed Feb. 10, 2023
Sherpa Auto Transport offered a good rate, which is why I went with them. They are one of the top-rated services and that was important to me because I have dealt with some sketchy moving companies in the past. I had a fantastic experience with the transport. I found it to be simple. Driver communication was fantastic. I had left the state prior to the pickup, so the driver was accommodating and was able to go and pick up the car on her own, which I appreciated. Pickup was not quite as smooth, but I'm not upset about it. There was a bit of a language barrier, so that was the only issue there, but that's not a big deal to me. It was tough communicating with the driver. But once we started texting, it was easier. The car came in good time. The driver was accommodating. My car showed up in perfect condition. It was a reliable service and I would use Sherpa again if I had to move back to North Carolina.
Reviewed Feb. 10, 2023
I liked Sherpa's mid-range price and they were really helpful when I was emailing back and forth and talking to them on the phone. The driver was really great. We wanted it done enclosed because of the age of the car. So, we assumed it was gonna be one of the bigger transports, but it was like a toy hauler that could haul two cars. It was a nice truck. They even got here a little ahead of schedule. The other guy couldn't speak very good English, but he had a translator on his phone so it was really easy and he was the nicest guy and made sure that we were happy with it. There was nothing wrong with the car. He was very careful pulling it out. So, it was a great experience all around. In fact, it was so nice that we gave him a really big tip.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 10, 2023
Sherpa had very strong reviews online and my initial conversation with them were informative and very thorough. So, it seemed like a good choice. I needed to transport a car from California to Northern Vermont and it went extremely well. The driver was fantastic. He communicated often, knew where things were at, gave updates, and worked with us on the drop-off time at a time that was convenient for us as well as him. Also, we got a very fair price. Based on some of the quotes I had seen, it wasn't the cheapest quote, but it seemed fair for the level of service and the outcome. So, in general, if I had to choose again, I would choose the same exact one.
Reviewed Feb. 9, 2023
The rep told me how Sherpa worked. I like the way he explained it to me and just helped me understand it. The transport was pretty fast. I had a good experience with Sherpa and I would recommend them.
Reviewed Feb. 9, 2023
The rep explained everything very nicely and gave us all the information. He answered all of our questions. It was a couple of days later when they had the driver lined up. They made all the arrangements with our friend in Florida for him to meet the truck to load the vehicle. They did all the legwork for us and we didn't even have to think about it.
The driver was wonderful. When he went to unload my truck, it didn't start and that scared the living daylights out of him. But he was wonderful about it and he kept his sense of humor. The next time he turned the key, it started. He was super friendly and really nice. We really enjoyed working with him. The quote was right in line with everyone else price-wise. The final cost was right where they said it would be. It was worth every penny and more. It was an absolutely flawless and stress-free experience. Communication was excellent and everything was exactly as promised.
Reviewed Feb. 9, 2023
Sherpa's initial quote was pretty competitive. The person I spoke to on the phone was great. He was really friendly, and explained everything really well. It was very clear. I had never been responsible for arranging a transport. But he was really good. The driver was fine. He knew what he was doing. He was quick and efficient. We were happy with the service.
Reviewed Feb. 9, 2023
I was able to talk to the transport rep at Sherpa, and he knew exactly how I wanted to do it, and it was easy. As far as the diver, I met him outside. It was raining. I had the car all packed up, and then he put it on the truck and took off. He texted me twice and said he was on schedule and he should be here by Monday. He was on track. He called me and told me that he was half an hour out. I met him here at the apartment and he let my car off the truck. After that, I paid him, and we said thank you and goodbye. I didn't owe him any extra money.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 9, 2023
Sherpa has a locked price and they guaranteed that I would get a receipt from the driver. My rep Josh answered every question I had. The driver was very nice and chill. He picked up the vehicle one day later but that was okay because I wasn't in a hurry to get it. He called to let me know that my car was here. If I ever know anyone else who needs to transfer their car, I'll definitely let them know about Sherpa.
Reviewed Feb. 9, 2023
The transport went well. The pickup was a couple of blocks from our house and their driver Vitali was there on time. It took four days and communication with him was good all the way through. He was very competent and professional.
Reviewed Feb. 9, 2023
We called several transportation companies. But when called Sherpa Auto Transport it felt right immediately that we called the right company. They did exactly as they said they would do. I would call them again if need them. They didn’t charge me until they found a driver and didn’t charge more because the driver wanted more.
Reviewed Feb. 9, 2023
Sherpa customer service was excellent in explaining the importance of transport features such as insurance, benefits, bill of lading. They always responded my calls with courtesy and clarified my doubts at any time. The assigned drivers/company (Higher level transporting LLC) were also nice and responsible. Both Sherpa and Higher level transport were very responsible all throughout. My SUV arrived in perfect shape and within the delivery window regardless of the awful weather conditions at the time. The total price of my transport was very fair for the awesome service that I received. And costs were not affected even though I asked Sherpa to move the pick up for an earlier date. Definitely recommend!
Reviewed Feb. 9, 2023
Cars were promptly picked up in FL and delivered to New England on time! All great service. As a matter of fact, even earlier than anticipated, so our cars arrived the same day we did! Driver was polite and competent. Great job!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Feb. 9, 2023
Sherpa had the best price on the internet to transport my car across the country, so I was hesitant of what to expect. However, I got first class work: excellent communication from both the company and the carrier on both ends, quick turn around time and great communication from the transport driver. I would def. use this company again. Thank you for making something that could have been very stressful one of the easiest parts of my move across the country.
Reviewed Feb. 9, 2023
Setting up the transport was pretty good. They were clear about the rates and fees. Initially the quote they gave was a little high. So, I told them, "Can you reduce the cost a little bit?". They gave me a different time window where the cost would be a little less and I opted for that because I was not in a hurry. That timeline worked pretty well. When the vehicle was picked up, the mover called me one day before. I was also notified one day before they were gonna make the delivery. It was delivered within the time window they gave on the day. There was no damage to the car.
Reviewed Feb. 9, 2023
The transport with Sherpa was good. The only downside was that it took a little while to get an actual carrier. It didn't get assigned until quite close to the deadline. But it all worked out in the end. The driver provided a timeline and he was right on the money. He was a really nice guy. From Fort Myers, he picked it up in Granada Hills, Los Los Angeles. He said it would take only three days, but it ended up taking four. But, we were here in time. They were great to work with.
Reviewed Feb. 9, 2023
Sherpa shipped my dad's '66 Mustang from California to North Carolina. Picked it up on time, the fifth day. They said there's a five-day window. They picked it up on the fifth day, which I was happy about. It didn't ship out until much later, which I was a little worried about. But it seemed okay and it got delivered just fine and in great condition. The communication with the driver was also fine. He texted us and told us he was nearby. He also texted us and told us when he was leaving California. They did a good job. Everyone was friendly. However, they could be a little bit better between the time they picked it up, the time after they left California and let me know when it was gonna come out. But, it was over the holidays and I told them there was no rush. Other than that, everything else was smooth.
Reviewed Feb. 9, 2023
It was good in the beginning via phone call. There were emails too but there was one email that was a little short and curt that came out. The delivery didn't go quite as smooth. I was told by Sherpa that I would get notice 12 to 24 hours in advance of the vehicle showing up to my house. But the driver ended up texting me an hour and a half before the vehicle got to my house. It would have been nice to get a better idea of when they were going to show up at my doorstep. The kid that brought the vehicle didn't speak very good English. I get why he didn't want to communicate well. That's something that the car transport company should have done through their headquarters. Other than that, it was fine. The vehicle was in excellent shape. They did a great job of transporting it.
Reviewed Feb. 8, 2023
Had 2 vehicles shipped and was happy with both transporters, cars were picked up when setup and cars were delivered on time. Had no issues with Sherpa or the transport companies that were used thru their company. Both vehicles were handled with care when loading and unloading and drivers were courteous to both seller and buyer.
Reviewed Feb. 8, 2023
Excellent transport company. Very professional. Did exactly as they stated. No hidden fees. Pick up and drop no problem. Cars arrived with no incident and on agreed schedule. Thank you for making that part of our move hassle free. Would use again and definitely recommend anyone needing car transportation use them.
Reviewed Feb. 8, 2023
Sherpa is by far the most professional brokers for car hauling, no hidden fees or charging you fees without a job being booked! All the other companies are crooks and scammers!!! The other companies charge you fees without having a driver for your vehicle! SHERPA IS DEFINITELY TOP-TIER! No games, no scams, just professionals providing a service. The company they brokered my load to was very nice and they delivered my new BMW in perfect condition! DC Transport was the company and Daniel was the car hauler! Daniel was amazing!!! I would definitely do business again with Sherpa and DC TRANSPORT and DANIEL the owner !!! Amazing job!
Reviewed Feb. 8, 2023
Customer service was great and the driver was awesome. Everything was good and it all worked out. I am very pleased with their services and I would definitely use them again and recommend them. Awesome service. Thank you Sherpa for pickup & delivered my vehicle within time range.
Reviewed Feb. 8, 2023
Using Sherpa made our auto transport process—Chicago to Oakland, CA—so much easier. Everything went smoothly and on time. Our transporter, Dimitri, was communicative, professional, and friendly. Our car even arrived early. The process from start to finish was seamless and alleviated so much stress. I would absolutely use Sherpa again!
Reviewed Feb. 8, 2023
Very pleased with the transfer of my car from Pennsylvania to Florida. Car arrived intact and in good condition and I was able to communicate with the driver during the process. I would consider using Sherpa again for shipping the best service of Car Transport over long distance.
Reviewed Feb. 8, 2023
Sherpa was easy to use and the staff was friendly and knowledgeable. Peter, my driver, was attentive and explained what to expect along every step of the way. I would use Sherpa again and will recommend to my friends and family.
Reviewed Feb. 7, 2023
They were great! Treated my new specialty car with the best care, kept on schedule, and kept me updated. They also had to transport the vehicle through some tough weather. They did a great job and I will use them again!
Reviewed Feb. 7, 2023
Carrier assigned quickly, pick up was easy and quick delivery half way across the Country (2 Days). Way better experience than I had with a competitor 3 weeks prior. Will be using and recommending Sherpa in the future. Thanks for the great experience.
Reviewed Feb. 7, 2023
Very fast service. Professional on all aspect of shipping. Car was shipped in terrible weather based on winter transport at the time. I expected it to take 2 or 3 weeks. It took 5 days. Car arrived right in the middle of a Texas Ice Storm with everything shut down. Driver did not let the weather affect his job. Very impressed with all aspects of the shipping process including the price.
Reviewed Feb. 7, 2023
We shipped from CA to IL and Sherpa met the timeline we set for our vehicle to arrive. The vehicle arrived in excellent condition, and we are happy with our experience. I would recommend using them for your vehicle shipping needs.
Reviewed Feb. 7, 2023
After typing in “car shipping” on Google, and filling out a form. I was bombarded with hundreds of calls & emails. I don’t recommend doing that. After speaking with several, I became apprehensive because of the bully tactics. So I actually looked on Google again but this I chose to call a company personally. And I can’t be more satisfied, my vehicle was shipped & delivered exactly as stated. Customer was great at Sherpa. Thanks again. I’ll definitely ship with you in the future. Alabama to Fort Drum! No damages during shipping to my Soldier's truck. :)
Reviewed Feb. 7, 2023
I initially contacted Sherpa to get pricing to transport my vehicle from Savannah, GA to Vallejo, CA on 12/01/22. I spoke with Amanii the best customer service agent EVER! Unfortunately, I chose a different carrier because they gave me a lower quote. My vehicle was not picked up in January as promised. I arrived in Vallejo on 01/08/23, I contacted Sherpa again on 01/09/23, spoke with Amanii, he scheduled my transport and I received my vehicle on 01/17/23!! The carrier was amazing. I would highly recommend Sherpa.
Reviewed Feb. 7, 2023
Everybody was kind and courteous. They listened. So I had no issue whatsoever. Sherpa was perfect. The company that got the run was picking up the vehicle on a Monday. On Tuesday, I received an email from the dealership stating that my LoJack was now up and running and to sign on and get my password and how to download the app. After I had done all of this, I thought of checking to see where my Cadillac Escalade was but it hadn't moved. It was over 24 hours since they picked it up, and it will be delivered to me by Wednesday as told by the carrier that picked up the run.
I called the number of the company that has it and the gentleman said it was in transit. I asked him, "Are you sure about that?" He said, "Yeah, yeah. It's in transit." I said, "Okay. Well, I know that's not true." Then he said, "Oh, no, no, no, we've got it on the truck. It's already in transit." So I said, "Okay, I'm going to come clean, so I'm going to tell you to stop lying right now because I gave you the opportunity to tell me the truth. You didn't. My vehicle has LoJack and I know exactly where it is, what street it's on. And I can tell you because I can see it on my app."
Then he told me that they had an issue with another vehicle. I said, "Let me stop you there. First of all, I don't give a flying rat's ass about another vehicle. What I cared about was the communication you should have given to me and said, 'Hey, we ran into a problem. We're not going to deliver on Wednesday. Is it okay to deliver on Thursday?' and then proceed to tell me the issue you ran into."
I came to find out that a vehicle on the transport had a dead battery and mine was in front of it. So they had to take it back two and a half hours to where it belonged, tow it off the carrier, and then proceed to bring mine. I told the rep, "The least you could have done was been honest with me. Listen, I get it. This is your driving from Illinois all the way to Connecticut. And I see you have a 203 number, so, obviously, you're from Connecticut or have been from Connecticut at some point 'cause that's our area code." He said, "Yes, ma'am. I'm from Bridgeport." I said, "Well, great. Then expect my ** vehicle soon." The next day, it wasn't the actual driver that brought the vehicle. But it wasn't his fault. He's just a carrier. It didn't arrive until 8:00 Thursday night.
When the driver came, it was dark and raining. I couldn't inspect my vehicle. I was a little disappointed. But nobody has any control over the weather. The driver asked me, "Is everything okay?" He stood there in the rain with me and as I was taking pictures, he was taking photos too. He was doing his diligence as well as I did. But all I asked was that the company that picked the run communicate better. I poked and prodded and caught the rep in a big bold-faced lie. The least he could have done was been honest and just communicated. But overall, Sherpa did exactly what they said they were going to do. They got the vehicle here in one piece. Sherpa did everything, including email, communication, and the price lock.
Reviewed Feb. 6, 2023
Every part of the cross country shipping of my BMW went smoothly and occurred on time. The car was delivered as promised and was in perfect condition. I was very satisfied with all the men who worked with me on this move.
Reviewed Feb. 6, 2023
Excellent experience. We were on a condensed timetable for a pickup window and Sherpa came through! Driver was professional and picked and delivered car in less than 72 years from NJ to Texas. First time using a car hauling service like Sherpa. They made it an excellent experience from quote, to status reports, to pick up, and finally to delivery. The quote was 100% accurate, not a penny more! Will use again! Thanks SHERPA!
Reviewed Feb. 6, 2023
Extremely satisfied with Sherpa Auto Transport. They were great with communication, and our car was delivered in great condition, and as promised within their given timeline. We love how they lock in the price, and that there are no hidden fees. We will definitely recommend to other people, and will use their service should we need it again.
Reviewed Feb. 6, 2023
I always try to go with the local guys first. But I was unsuccessful around the Spokane area. A few of them that I talked to weren't interested. I looked at six transport companies and Sherpa had the better ratings. One national company gave me one quote and came back with something that was much higher. Sherpa, on the other hand, stuck with what they quoted me with and they were able to get it done. The total transport from the West Coast to the East Coast took five or six days. They gave me a date and they went a day over, but it wasn't a big deal for me because I wasn't on any time constraints. I had contact on pick-up, the day before delivery, and the day of delivery.
During the pick-up, I had to give the driver my daughter's number. I'm in California and she was in Washington. My daughter took pictures and she said there were no problems. During the delivery, the driver called within an hour out and my brother-in-law called him and he met him right outside of his neighborhood. The car was fine. My daughter sent my brother-in-law all the pictures and he knew what to expect. The car was delivered like it was shipped.
Reviewed Feb. 6, 2023
I needed to move a Lexus across the country through Sherpa and their customer service was very good. The reps explained the expenses and why. Then, the driver was excellent and careful. He brought the car right to the house. He said he was right in the development and put it right there. So, I couldn't compliment him enough. The price was fair and it was more than I was hoping, but so is everything we buy. In the end, they did exactly what they said they were going to do pretty much to the letter, so it's all you can ask for.
Reviewed Feb. 5, 2023
Sherpa's reps were very good. Pickup and drop-off was from my house to a friend's house, and the whole transport took 72 hours at most. The car arrived intact, but the floor and the driver's seat were a bit dirty, like there was some mud from the guy's shoes. But that was fine. The price I paid was the same as the quote I was given but it was a bit expensive.
Reviewed Feb. 5, 2023
Sherpa did a wonderful job for me. They had a good price. They were well-orchestrated and checking up, making sure everything's okay and things are flowing well. If I had an issue, I was able to call them and they were able to flow and circulate around issues to help everything work out. If I had to go back or do anything else, Sherpa will be the one I'm calling.
Reviewed Feb. 5, 2023
I was moving across country for a job. I just did a quick google search and looked at three companies. Sherpa had good reviews and I liked their price. Customer service was always very attentive and the service was great. The total transport took three days from New Jersey to Texas. It was very fast. They called me the day prior to picking it up and on the day prior to dropping the car off. I had somebody pick up the car for me and it was quite simple. The car was perfect. Sherpa has great service, great prices, and really good communication as well. It was all good.
Reviewed Feb. 5, 2023
Sherpa facilitated the transportation of my car from Louisiana to Virginia at a competitive rate, promptly, and smoothly. This is in stark contrast to the other company that transported the same car to Louisiana. Hopefully, Sherpa will likewise process my rebate expeditiously. Big up Sherpa!
Reviewed Feb. 5, 2023
The driver and customer service were acceptable. The final cost followed the quote. There were no surprises.
Reviewed Feb. 5, 2023
The transport was from Orlando, Florida to Knoxville, Tennessee and everything went very well. The transport was done on time and the quote stayed the same.
Reviewed Feb. 5, 2023
Using Sherpa was a great experience. I had my car shipped from my home to my work duty and had no problem at all. Communication was perfect and both the drivers were good. It was a smooth transaction. I was lucky when I found Sherpa online.
Reviewed Feb. 5, 2023
Sherpa had the price guaranteed option. So at delivery, if the person asked for more money, Sherpa would cover that. The transport was very quick, smooth, and direct. The process took within one week. They picked the car up directly at my apartment in Miami and they dropped it off exactly in front of the apartment in Maryland. The driver was very respectful. The vehicle arrived exactly as they picked it up. I would recommend Sherpa to others based on my experience.
Reviewed Feb. 5, 2023
I'm glad to have used Sherpa. The driver did a great job.
Reviewed Feb. 5, 2023
Everything was super professional and I really appreciated that. Communication with the driver was fine. Originally they were supposed to pick it up on a Tuesday and they said they wouldn't be able to make it until Thursday. The driver was great meeting with me 'cause I ended up being at work when he was able to come. He pulled up right in front of the hospital which was great. My job is not one of those jobs I could leave for 30 minutes. The vehicle a little dusty but it was in perfect shape.
Reviewed Feb. 5, 2023
Most transport companies are pretty much like Uber - they set up the drivers but don’t have much control over those drivers or what they do. I’ve shipped several vehicles with other companies and usually get a call that a driver needs an extra $100 from what was contracted. It’s usually right before pickup so you’re forced into it. I’ve had one vehicle dropped off at 3 am on a public road and received a text at 9 am - got to my car just before tow truck arrived. My expectations were low but Sherpa was awesome. Rep assured me they don’t keep drivers on their list that do what I experienced. Price is guaranteed not to change and there were no surprises there. They worked to meet my schedule needs and met them. Driver was thorough and communicated well. We won’t use anybody else moving forward.
Reviewed Feb. 5, 2023
I was very happy with Sherpa's way of delivering my car. Everything was fine. I had no trouble with the driver. He picked up the car in my home in New York and delivered it here in Florida. Overall, they did a good job.
Reviewed Feb. 5, 2023
I had very good experience with Sherpa and I would recommend them to transport your vehicle. They had a good rate and the reviews were good. They were very responsive. They called back. It was easy to set up. They gave me the timing that I wanted. The drop-off was easy except the driver couldn't get through to the neighborhood so we had to meet him in a parking lot, which was fine. The pickup was more complicated because I was making a plane flight and hoping to do it on time. But there was a weather issue where they shut down the road and the driver could not get his truck through. They were in touch with me the whole day.
I tried to figure out how I could work this out and still keep my flight. And he had to wait until they opened up the road and they didn't know if they could make it. So, they would have me leave my key at a hotel because we were already out of my apartment since the movers had come the day before and I was just waiting for the car guys to come so I could fly back to New York. They did whatever they could to get through to me. The guy came with the truck and I was able to watch them put my car on the truck rather than leave my key. So, did a good job at getting me information, being responsive to my inquiries and making it work for me.
Reviewed Feb. 4, 2023
Checked a few different transport companies for vehicle move. Read a lot of different reviews and decided to go with Sherpa. Everything was easy to set up as my vehicle was picked up right after the holidays as per the company. I was given a 4 day window of arrival and that was met. The driver contacted us and the vehicle was delivered without any problem. I received a rebate that was processed timely and I can say I would use this company again.
Reviewed Feb. 4, 2023
I was shopping for a special car all over the country and found one 2200 miles away. I had my car transported from Indiana to Washington. I had the dealer give me a quote for shipping the car and it was too much. Sherpa was one of the top-rated companies I requested a quote from myself, and they were competitive. It was a little worrisome, but everything worked out as advertised and communicated. I had my car within a week.
Reviewed Feb. 4, 2023
Before contracting with Sherpa to transport our car from NH to FL, I told them that communication had been a major problem with the transport company we had contracted with the year before. I am pleased that communication with Sherpa at all stages was excellent. We did have a couple communication problems with the actual driver, but since we had all the information we needed to resolve the issues, things went very smoothly. We have already contracted with them for the return trip.
Reviewed Feb. 4, 2023
I moved back to Pennsylvania from Arizona and my experience with the company was top notch… My driver was Daniel and he was in touch with me the whole trip. I give a five star+ for this company and the driver.
Reviewed Feb. 4, 2023
Car was picked up within quoted time frame and delivered well within delivery time frame. The driver kept me informed of his arrival time and was very professional at pick up and delivery. This was my first time transporting and would use Sherpa in the future.
Reviewed Feb. 4, 2023
Sherpa kept me in the loop as far as when the transport was going to happen. But after you make the initial contact, they should let the customer know how quickly the pick-up could happen. Because it was almost too quick. I did it one night, and then the next day it was accepted. It is not a bad thing. But I just needed to know. Other than that, the service was fine. The driver didn't seem to speak English very well. So we spoke through a translator on his phone. When I first got the initial text from him, it was very broken English. So I was kind of concerned about who it was. The text said, “I'm a truck driver, and I'm at this point." But I saw the email that I had received from the customer service agent and then I realized what it was. I texted him back and we worked it out. The price lock was fine. But I thought that they were going to send me something to get a $200 rebate and I haven't received that.
Reviewed Feb. 3, 2023
I am very satisfied with this service. The driver from the Carrier is so professional and nice. He made sure to call us and inform of any delays, and got our cars delivered to us safely. I had a very pleasant experience using this service.
Reviewed Feb. 3, 2023
The initial contact was fine. It was pretty much exactly as they said. The initial driver had some sort of issue. So, I had another contact with Sherpa, and they almost immediately found another driver within 24 hours. They told us exactly what time they would come, and they actually arrived a little bit early. They just texted us and told us when they were there. Overall, the experience was very convenient and was not very hard on my part. Sherpa did exactly what they said they were gonna do.
Reviewed Feb. 2, 2023
When researching companies to ship my 2012 Kia Sorento cross country Sherpa Auto Transport stood out as exceptional--by previous customers. I subsequently chose Sherpa, and they exceeded my expectations! They tell you what to expect throughout the process, and proactively followup with you at every step. Their pricing was reasonable and I even got a promised rebate for providing certain documentation at the conclusion of the shipment. The shipment went perfectly from the advanced price quote, to auto pick up, to the final delivery. Despite a snowstorm on the receiving end, my auto was delivered within 10 minutes of the agreed on meeting time-- and in perfect condition. I now know first-hand why they received the top customer evaluations--they deliver on their promises & commitments! Highly Recommend for your auto transport needs!!!
Reviewed Feb. 2, 2023
The two people I dealt with were amazing. They were informative when they were gonna get there. Halfway through the ride, one of the guys got sick so another guy had to take over. He was in contact the full time. There was a longer time frame, but with the person getting sick and the Thanksgiving holiday, it was fine. The initial quote changed but Sherpa took care of it so I just had to pay what I was quoted. It was less than $100 more but Sherpa guaranteed it. However, they took the license plate off in Miami, and I don't know how they did it but all the screws were broken inside the car. We had trouble getting the screws out of the car because their heads were broken off.
Reviewed Feb. 1, 2023
I called Sherpa, told the rep where the pickup and delivery were, and they got back with me. They found the driver, and it was pretty simple. The driver called the day before the delivery to say when the drop was gonna be made, and he set up a location. So where I was at, I just met him close to the major interstate there. There was a truck stop for a fueling station and that's where we met. He offloaded the vehicle and did our walk-around, and checked everything out. It was a pretty easy process.
Reviewed Feb. 1, 2023
Great, professional and reliable company. They shipped my Tesla to the desired location and it arrived in perfect conditions. They were on point and always responsive when I called and asked for help. Would definitely recommend using this company. Thank you Sherpa.
Reviewed Feb. 1, 2023
Before Sherpa shipped, they took photographs of the car in the showroom in Knoxville, Tennessee, and sent me several interior, as well as one exterior. And when they delivered it, the same thing. All the paperwork was good. And the driver was good. It couldn't have been a better experience.
Reviewed Jan. 31, 2023
My experience with the shipper has been very good. Sherpa was not the least expensive, but they were the highest rated, and I believe that paid off because they treated me with courtesy found a transport quickly. My car arrived in excellent condition and transaction is completed with no complications, the price they proposed upfront was the price we paid at the end. We are very pleased with this transaction.
Reviewed Jan. 31, 2023
We were very delayed in getting our cars picked up (1/2 - 1/6 was the original window and actual pick up was 1/21). It was extremely stressful since we had to find someone to handle getting our cars to the meet the driver while we were in another state. Once it was actually booked, it was amazing! Great communication and amazing delivery! I would have preferred a lot less stress in an already very stressful cross-country move.
Reviewed Jan. 31, 2023
They were prompt in setting up transport, they notified as promised and driver was very pleasant to deal with. Overall great experience from start to finish. I would definitely recommend them should you need to transport your car. Fees were reasonable as well.
Reviewed Jan. 31, 2023
Happy with all aspects of transaction, Max the driver was professional and kept us informed about delivery. People who answered the phone on first contact were informed to all aspects of delivery. Would use Sherpa again if the need arises. Would recommend to family and friends. Thanks again, keep up the good work.
Reviewed Jan. 31, 2023
They were very much in contact with me. Delivery of my vehicle went well. It was late but I was pleased with the mode of transportation.
Reviewed Jan. 30, 2023
Great communication, smooth process, fair price; Sherpa honored their quote to me even though the transporter ended up costing a bit more than anticipated. I wish I had other cars I needed to transport just so I could use their service.
Reviewed Jan. 30, 2023
Sherpa was professional and on time. The guys that did our pick-up called us and stayed in touch upon delivery. They really provided Great service and we are very happy. They shipped our car from Florida to Colorado in perfect time and condition. Highly recommend Sherpa to anyone shipping a car. This auto transport company was a breeze.
Reviewed Jan. 30, 2023
The driver who transported my car across the country was reliable and professional. The team of operators who answered my calls and explained the process for finding a driver and how the car is transported were knowledgeable and patient. I had 2 bad previous experiences with other transport companies so Sherpa was a welcomed change. I would totally recommend them to others who needed their car transported.
Reviewed Jan. 30, 2023
The driver was great. He was very accommodating and everything went smoothly. The Cadillac CT6 was delivered five days after it was picked up, and it was in great condition.
Reviewed Jan. 30, 2023
I made a deal on a truck in Michigan, and the dealer wasn't going to arrange shipping like my previous purchases. They left it up to me, so I had to learn. There are some cutthroats out there that many problems could arise, either the vehicle would show up damaged or they would try to charge you additional funds after they made the deal on the initial contract. On the other hand, Sherpa's quote was right on, and the reps were top-notch. They answered all my questions and were very polite, and the reputation of their drivers proved to be accurate when I got the vehicle here. They had up to date equipment and professional delivery drivers.
I had contact via text saying that the driver picked up the truck, and I was given an approximate time and date that they would be here. I told the driver where to deliver it because of room limitations, and they agreed to that, then they let me know that they were so many minutes out from my home. They were very forthright with their communication.
I've transported vehicles before. The drivers would initially write down any imperfections of the vehicle when they picked it up, then once I got it to my location, they would go over those imperfections they wrote down whether or not you agree or disagree with it and then I signed off on it. Fortunately, for the drivers, they didn't write anything down because the truck was in perfect condition. There were no flaws, scratches, scuffs, or dents, which surprised me because I was assured by the dealership that I purchased it from that it was that type of vehicle. The condition of the vehicle was more the responsibility of the dealer that I purchased it from, and more often than not, there are some imperfections, but there weren't any on this one. Use Sherpa.
Reviewed Jan. 30, 2023
The reps from Sherpa were very pleasant, and the driver was good. He showed up one day, picked the two trucks up and away he went. Sherpa did what they said they were gonna do, and the truck driver said when he was gonna call, he called. Everything worked out well. I wasn't on the other end, but my brother-in-law received everything and said everything went great. From New Jersey, the trucks got to Durango, Colorado and everything had its fenders and wheels still on it. The cost was good too. Today, everything is a fortune, but it's just the way it is. I already mentioned to a friend about Sherpa. I've used many transports in the past, and they were as good as the others.
Reviewed Jan. 30, 2023
Everything went well. Customer support was decent and the carrier selected was superb. Calling to talk to someone was a long hold, but when I left a message the return call was prompt. Their pricing was fair and theirs fees were all included and the process was clear and convenient.
Reviewed Jan. 29, 2023
I had the best experience ever in shipping my car with Happy Auto and Mario. I have shipped my car several times with different shippers. This was the best. He was pleasant and Courteous on both ends of the trip. I will definitely use Sherpa again.
Reviewed Jan. 29, 2023
Tulsa, Ok
Reviewed Jan. 28, 2023
They got my car a day or 2 late but overall they were great was guaranteed lock price and my car was delivered just fine. Good company and communication with agent Josh was great. And the truck driver was very nice and let me know when he was close.
Reviewed Jan. 27, 2023
When are you looking for? Who can bring it my car from Kansas. I was a little bit concerned because I didn’t know this company. But I’m perfect certain with them because they did a good job and I recommend I go to them.
Reviewed Jan. 27, 2023
I didn’t get much warning but the driver was on time and efficient. My car reached the destination before I did and the driver left it in a nearby parking spot and returned later for his delivery fee. I really appreciate all the effort Sherpa put in to get my car transported in a timely manner.
Reviewed Jan. 26, 2023
Sherpa provided great, accurate information from start to finish. Everyone I spoke to on my the phone or via email was professional, attentive, and efficient. The price I was quoted was the price I paid. The driver (Leo) that Sherpa hired also communicated perfectly with me and took great care in loading my vehicle in CA and unloading it in PA. When it comes time to retire in CA, I'll be calling Sherpa. HIGHLY RECOMMENDED!
Reviewed Jan. 26, 2023
They picked up and delivered the car on time. There were no damages. The entire process was very easy. They transported the car from Seattle to South Carolina. It was easy to contact the driver and pay via Venmo.
Robert in Seattle
Reviewed Jan. 26, 2023
I am very happy with the service that I received and the cost of the vehicle transport. I highly recommend this company to anyone seeking a vehicle transport company. The driver was very professional and took great care of my vehicle.
Reviewed Jan. 26, 2023
Darren was super helpful. Seamless process. Very easy to work with Sherpa. We sent two cars to California from East Coast. I would highly recommend them for any transport needs. The contract companies also took care of our cars. Great service.
Reviewed Jan. 26, 2023
Excellent communication, professional service from start to finish. My car arrived in a timely manner from one state to another through winter conditions in excellent condition. I shopped around, their price was competitive, I will definitely use their services again if needed.
Reviewed Jan. 26, 2023
The process was made easy by the Sherpa representatives. All contacts were knowledgeable and courteous. The driver was thoughtful, easy to talk with and picked up my car at a covenant location and delivered the car on time, and right to my residence. In summary, very good total service.
Reviewed Jan. 26, 2023
From the personalized experience booking my car, to an easy and flexible pickup, to a super quick delivery that the driver was flexible with, I had an excellent experience all around. I'd definitely use Sherpa again and would recommend them to a friend. Not to mention the free car wash is a nice extra touch!
Reviewed Jan. 25, 2023
Everything went as planned and promised. Everyone I spoke with at Sherpa was friendly and informative. I appreciated that they kept in touch via email daily during the scheduling window. I never had to wonder about the status. The transport driver was equally efficient at informing me about pickup and drop off arrangements. Overall an excellent experience. Thank you Sherpa!
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Jan. 25, 2023
I appreciated the excellent service and constant contact. It was an unusual situation, and the movers were very accommodating. The movers were responsive to calls and texts. I would use Sherpa again and will recommend to others. Customer service met all expectations.
Reviewed Jan. 25, 2023
Driver took the time to load car so it would not be damaged, it was dark, 34 degrees and on Hwy 31, took him about an hour to get it where he wanted, but I'm glad he did, took him only three days to get to California and delivered car in front of house at Huntington Beach, no problems or damage to car, went perfect.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 25, 2023
The entire process went very smoothly. Shipped a Honda Insight from Portland Oregon to Maryland in early January and it arrived in 5 days, It was shipped inside a covered trailer and the car was spotless upon arrival without any damage.
Reviewed Jan. 24, 2023
Sherpa was great to deal with, in getting a car from Seattle to Minnesota for us. The quote was very competitive. Once we committed to them, it took them about four days to find a spot for our car. The transport that picked up was on time, and perfectly communicative. Car arrived at drop off quickly and on time, as well.
Nancy, we know there are a lot of options to choose from in the auto transport marketplace and it means a lot that you trusted us to ship your car. We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. Thank you for choosing Sherpa Auto Transport!
Reviewed Jan. 24, 2023
Have used a few transports in the past year and Sherpa was the best. All the transports end up using the same carriers (people actually doing the driving) but the CS at Sherpa was able to hear my concerns and handle them before becoming an issue - turned out exactly what anyone shipping a car would want.
Reviewed Jan. 23, 2023
Great experience transporting a car from Arizona to South Carolina! Everything was explained clearly upfront, there was good communication throughout, fast delivery and they were very professional! Car was received in good condition. This was my first experience transporting a car. Highly recommend.
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Jan. 23, 2023
Sherpa was amazing in delivering my truck in an open cab from Ohio to Texas. Truck arrived earlier than expected and with no damage. Setup was simple and straightforward with competitive pricing. I highly recommend Sherpa for vehicle shipping.
Reviewed Jan. 23, 2023
The process was well coordinated, and communication excelled! The transporter, Vitaly, did a great job. He communicated times of arrival to each location. Thank you so very much for the transport on the Yukon Denali XL! GREAT work!!! We HIGHLY Recommend Sherpa Auto Transport!!
Albert, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed Jan. 23, 2023
I had never used a auto transport company so I was new to the process, but Sherpa made the transaction easy and the efficient. Basically, Sherpa is a broker who finds drivers who will pick up and deliver your vehicle. What made this transaction easy was that Sherpa lined up a great driver and they stayed involved to ensure the experience went well. I would definitely use them again.
Reviewed Jan. 23, 2023
I checked out about ten transporters and decided on Sherpa. They weren't pushy and they gave me DOT information and guidelines right up front. Their price was consistent with the others but I trusted my gut instinct and went with Sherpa. The driver was professional and courteous and very prompt. He kept in touch with pick up and delivery and I believe I got great value for the money.
It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together to move your vehicle.
Reviewed Jan. 22, 2023
Everyone at Sherpa was wonderful, they kept me informed and even delivered early. I highly recommend them. The car arrived clean, in perfect shape and on time. I would (and will) use them again. They are great.
Reviewed Jan. 22, 2023
What made me choose Sherpa was their heading of “best for accurate pricing”. Once the price was given, the chances were very little it was going to change. I needed that because I was really trying to budget well. I only had a certain amount of money to ship everything. Setting the transport was really good because I had to change it three times, as being shifted with my goods being picked up and moved. I had to time everything 'cause I'm living in an apartment. I had to make sure that I had access to my car until the last possible minute. They were very flexible and informative. I had three calls and a couple of texts. Each time, they went over the procedure and policies. I appreciated that. The driver was absolutely amazing. Pickup was on time. He arrived a date earlier than what was scheduled and that was really beneficial. The transport time was quicker than prescribed. My car was in great shape too.
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Jan. 21, 2023
Everything went so smoothly! Fantastic service! Price was right and on time delivery. The person that made the delivery contacted me 24 hours in advance and gave me a timeline! It was very helpful. Would recommend again. Car was transported in perfect condition! No problems at all!
Reviewed Jan. 21, 2023
I wanted something that was one to three days, not a five-plus days and I had to pay Sherpa a little bit more but it was worth it. They kept their word. It was very good dealing with the reps and they told me how it all worked. They found out that when I was looking around for quotes, someone had put my name on a board. One of those companies put my name on there so there was gonna be an issue with me trying to book something because it would look like I would have two bookings. The agent was nice and told me what to do, so I'm very happy about that. Because at the last minute, they may cancel both reservations. I was just so upset. If he didn't tell me, I would have had a problem.
I just had to go back in my emails and look at the companies that I was getting quotes from and send all of them an email telling them to take my name off the board immediately. I found out who the company was and it worked. They took it off. I was impressed with Sherpa’s service. The delivery of the vehicle went great. The guy came at the scheduled time. He called me a week before saying this is when he would be coming. He called me the day before and then the day of, saying he'll be here within an hour. He communicated. The vehicle was just as when he picked it up. It was fine. The guy made sure everything was noted correctly upon pickup and drop off, and he gave me the bill of lading. During the drop off, he gave it to me as well and then, I paid him. I’m very happy with Sherpa.
At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
Reviewed Jan. 21, 2023
Car was picked up a day ahead of schedule and made it on schedule as estimated from Colorado to Florida, neatly avoiding some cross-country storms. Car arrived in good condition, as shipped. Thanks to Sherpa and drivers for a safe transport.
Reviewed Jan. 20, 2023
Two of our cars came down from New Jersey to Florida and we appreciate the great job Roller Coaster did with our cars. Alex and Art were especially helpful with the coordination and the delivery of our cars. Thank you very much for all your help.
Reviewed Jan. 20, 2023
I was skeptical about the whole transport service thing. I talked to many companies who were all pushy. Sherpa was not pushy at all. From the first contact they led me through the entire process teaching me along the way. They always answered their phone and were never in a hurry when answering my questions. They did what they said they were going to do and kept me updated through the entire process. The driver was a gentlemen.
Reviewed Jan. 20, 2023
We’ve used Sherpa to ship cars to/from Colorado and Florida three times now, and our experience has been top notch. We ship every year and plan to use Sherpa’s services again. Their carriers are very communicative and give realistic time frames for planning.
Reviewed Jan. 19, 2023
The whole experience was great! Wonderful communication, great driver and everything was seamless! From start to finish, we had no problems. Sherpa is a professional company and answered all questions we had with patience and knowledge. I would recommend to anyone!
Wendy, thanks for taking the time to leave a review about your Sherpa experience! Communication is the cornerstone of our company and we're so glad that when we worked together you found us to be transparent and communicative. Thanks for choosing Sherpa Auto Transport! We look forward to working with you again in the future.
Reviewed Jan. 19, 2023
Excellent service. On time without scratches. From California to New York, Driver pick up on time and informed us before pick up and when they delivered car before one day they called us and gave estimate time to drop off.
Reviewed Jan. 18, 2023
Great follow through, with excellent customer service skills, with details. Not pushing, but aiming to please. Honest, keeping their word. I researched 4 other companies by phone and none can compare to Sherpa. Everyone I talked with in Sherpa were kind and were on the same page. I recommend them highly.
Reviewed Jan. 18, 2023
Customer service was fast and they answered my questions in a timely manner. They also offered a $100 rebate for being in the military. They even offer to pay for a car wash up to $20 after delivery. Sherpa Auto Transport worked very well as the middleman between me and the actual transport company Lion King Express. Connecting with the driver for pick up and delivery of my car was smooth. My home was not located in a place for a semi truck to easily pick up my car, so I had to meet the driver elsewhere, but my Uber ride home was scheduled and paid for by the driver! There was miscommunication about the total price involving the weight of belongings in the car, but the problem was quickly solved within a matter of ten minutes after reaching out to Sherpa Auto Transport. I highly recommend using this car shipping company and would use them again!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 18, 2023
After using other auto transports, which were unreliable, we found Sherpa and couldn't be more pleased. They are reliable, professional and very pleasant to deal with. We have told our family and friends about Sherpa and they have thanked us for recommending them. We have found that from pickup to delivery everything tends to go smoothly.
Reviewed Jan. 18, 2023
I shipped my car from Albany, Oregon to Philadelphia, PA and Sherpa was perfect to work with. I paid exactly what they quoted, I was allowed to put some personal items in the trunk (and everything arrived in perfect condition) and they had great communication every step of the way. I'll definitely be using them again to ship it back to Oregon when the time comes. Thanks so much, y'all!!
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 18, 2023
Very easy to set up, found a specific carrier for my needs very quickly. The carrier did a great job and got the car there within a couple days' time. Took the worry out of the whole process for a first-time user of car shipping like me.
thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.
Reviewed Jan. 18, 2023
The whole process of shipping auto to Florida went very well. Contact at Sherpa and pickup & delivery by Jackson the driver was very professional. The pickup and delivery was on time. I was very pleased with the service and will use again.
Reviewed Jan. 17, 2023
Great communication...legit company! Sherpa is an excellent service and I'm glad I used their company. Transport companies can say one thing and then change the price, but Sherpa is upfront and excellent. I'm glad their pricing was transparent and accurate. Thank you guys!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 16, 2023
Great experience using Sherpa to move my car. Gavin in customer service was informative and made it all quite easy. The car was picked up as scheduled in central NJ by a nice driver and arrived as scheduled in Montana just about 1 week later. The price was very fair and we had no issues at all. I would definitely recommend Sherpa.
Reviewed Jan. 16, 2023
Everything went perfectly! Nice driver too, he kept us up to date during the transport. No complaints, I would use this company again. Car was transported in one day at the time expected. Very happy. No incentive received.
Reviewed Jan. 16, 2023
Took a while to get a driver scheduled during the holidays (12/28 - 1/3) but a driver was scheduled and the transport arrived ahead of schedule (Florida to California). Price lock was great to know price would not change and SHERPA had to pay additional money to secure a driver. Highly recommend and communication was excellent.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 16, 2023
This was the first time I used a transportation company to ship a car. I did research and I got bombarded with a ton of companies texting, emailing, and calling me for my business. After going through all of the different proposals I found Sherpa's to be the most inclusive and fair.
Reviewed Jan. 15, 2023
I loved the driver, Mr. **!! If I have to ship my car again, or recommend a driver, I would get Mr. ** to handle the car! (In terms of my **, thru another Company, that leaves a tremendous has rating of "0". ** has not arrived yet!)
Reviewed Jan. 15, 2023
I was emailed a day before the car would be picked up. The next day I was called to let me know they would be there within an hour. They were and picked the car. It was delivered 2 days later again calling me ahead.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 15, 2023
I was pleased with the quote with no hidden fees. The car was picked up and delivered within the agreed time frame. Would use Sherpa auto transport again and recommend to friends. Shipped the car from Florida to Massachusetts. Dan
Daniel, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed Jan. 15, 2023
The transaction was clear and professional. I was able to track my car's location. If I had a question I was able to get an answer in a timely manner. I would recommend this company and I would use them if I had to do it again and my car was delivered ahead of schedule. No issues. No damage.
Reviewed Jan. 15, 2023
Sherpa did me right. They gave me a good quote. And they said something about I talk to them, they give me 100 bucks rebate. So, I said we'll do it. And it was a good price too. The transport was three days once the driver picked up the car.
Reviewed Jan. 14, 2023
First time needing to transport a vehicle and Sherpa Auto Transport and those they work with are just wonderful. Fast service and the communication with the driver was superb! I would highly refer this company. Thank you for the wonderful service!
Gayle, thanks for taking the time to leave this review! Nothing makes us happier than hearing that you would recommend us! By providing top-notch customer service with courteous updates, pricing backed by our Price Lock Promise, and carriers thoroughly vetted, we strive to make sure every customer has the same excellent experience that you did. Thanks for choosing Sherpa. We look forward to serving you, and anyone you send our way, in the future!
Reviewed Jan. 14, 2023
My vehicle arrived earlier than expected which was great. The driver called about four hours before delivery and then again an hour before delivery. He was very nice. I ordered a two car enclosed hard carrier for protection. You receive a Bill of Lading from pick up and delivery. I give a five star and recommend service.
Reviewed Jan. 14, 2023
Sherpa Auto Transport was friendly with me. So, it was a good experience. The transport company and the company they used for the service both did well. They both were in contact with me. And my cars were delivered early.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 13, 2023
Everything was good. The drivers were fabulous. So, it was wonderful. The driver, both times, communicated along the way. The cost is too high. I wish the price was less money. But Sherpa is just keeping up with everybody. And the quality is very good. I would use them again in a second.
Reviewed Jan. 13, 2023
For what other companies are charging, I paid less with Sherpa. The driver was good. He immediately started giving me updates as soon as I dropped my car. He was really friendly and helped me choose my nearest location where I could pick up my car and where he actually go.
Reviewed Jan. 13, 2023
Sherpa’s reps were very good about providing me all the information that I needed and answering all my questions upfront. And the price was comparable to some of the others, which was why I ended up going with them. The pick-up was a little unnerving because I had never done it before and the driver was new. He called me at one point and said that he was only 10 minutes from my house and two hours later, he hadn't shown up. He wasn't answering his phone, which I appreciate if he's driving, but I had to call a couple of times. Finally, I went through the supervisor or the contact number and he was two hours away. So, the time was way off.
When the driver and I finally met up, he said he couldn't get the truck into my street, which was strange. But I told him that there’s a restaurant area right up the street and I would just meet him there. When I got there, he said he was there but there was no truck. I was looking and driving around and finally, I saw the man. He asked if I was looking for the transport company and he said it was him. I asked where the truck was. He parked it half a block down the middle of the road and I asked why he didn’t just park here. And he said he couldn't get the truck in. it was very stressful at the beginning but once he had the car, everything went smoothly. He was very pleasant and when he got to Colorado, he called me and let me know that the car had been dropped off. My son was very happy and everything worked out well.
Thank you for your feedback, Ruby. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities.
Reviewed Jan. 13, 2023
The person I talked to the first time sounded more professional. Plus, I could understand her. I can't understand a lot of people I talked to. The transport went very well and I got the car in just three days. It was very quick. The cost was a little bit higher than everyone else but I was a little bit more comfortable with Sherpa.
Reviewed Jan. 13, 2023
The reps from Sherpa were knowledgeable of car transport and I was pleased with the quote. It was cheaper than what I paid the first time. The delivery guy was very respectful and customer-friendly. What I paid Sherpa was worth it. After my experience, I shared with a friend my experience and she used them for transporting her car. She didn't know about the 100-pound weight in the vehicle but she was able to figure it out and still worked with them.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 13, 2023
I was very pleased with the representatives that I worked with at Sherpa. The driver was on time. He didn't deliver to the location, but that was fine. I had to meet them about five miles from where we agreed to drop off. The transport company was hard to get ahold of but it worked. For the most part, the experience with Sherpa was very satisfactory and I wouldn't have any problem using them again.
Reviewed Jan. 13, 2023
The transport from the Boston area to Miami was at least three days and I communicated with the driver twice. The cost was high and I didn’t like that it isn't routine to give you an exact date of pick-up and drop-off. I didn't understand why that couldn't be without an extra cost. Sherpa should get rid of the variable periods of time. The four days where it'll possibly be picked up and possibly dropped off makes it difficult to make travel plans.
Hello Ron, thank you for your feedback. We do our best to provide accurate pickup and drop-off times. To do this we coordinate with many people, including the driver and their dispatch team. Due to the complexity of logistics, it’s very difficult to be accurate down to the hour of delivery. We do our best to push our drivers to be as specific as possible regarding timing and appreciate your patience in light of these complexities.
Reviewed Jan. 13, 2023
The driver called two days before he got into Tucson and gave me an estimate when he was gonna be in. This courier lives in Phoenix, which is good. He knows the Tucson area and the streets. We don't have a lot of trees in Tucson and there's not a lot of overhead stuff so, he was able to drive off the interstate and come down the major road that I told him as well as on my street. He took the car off and brought it right to our front door. It was just how we loaded it when it arrived. It was an excellent experience with Sherpa.
Reviewed Jan. 13, 2023
Great service and communication. Car was delivered on time and as expected. Would definitely use again and recommend! From start to finish they were professional and efficient. Very easy to work with. Car was delivered in perfect condition. A free car wash was the unexpected surprise. They went above and beyond the call for customer service.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 13, 2023
Sherpa subcontracted the job with another company so I was dealing directly with that company. He was great and very communicative. He told me when he arrived to pick up the car. They also had to hold on to the car for a couple of days because I was accommodating them. They asked to pick it up early and I agreed but I didn't have the money until the following Friday so they had to hold on to it for a couple of days. And I saw it was just in a locked lot so I was happy. Then they delivered when they said they would. So I was very happy with them and I would totally use them again.
My brother-in-law was nervous about shipping his Tesla, but it has cameras all around it so we saw it when it was on the road and when the driver pulled over. We also saw how bad the road conditions were and that the guy pulled over in California here. This shipping company was from Denver and I needed to go through Sherpa to get them because Sherpa was the one that has the good rating with the Better Business Bureau. In the end, I got exactly what I wanted and my car was safe. I felt secure with them, too.
Reviewed Jan. 13, 2023
I asked Sherpa for an enclosed container to transport a car versus the open carrier. The first one they got fell through but within two hours, they found another. They picked the car up on Saturday morning and I got it Monday morning. So, I was pleased with that. But what I was more pleased with was them being honest with me. They had good reviews, too and this contract carrier they used did a nice job.
My vehicle was transported from Florida to Virginia and I was told when they were going to pick it up. After they picked it up, I heard from the driver in the afternoon on Sunday. I was told that they could be here the next morning and said they'd be here at 8:00 a.m, and they were actually here about 7:50, which was even better. So, they came when they said they were going to come. They also said they'd call at least 12 hours before delivery but they called a little longer than that period, which was even better to get a little more time. All in all, everybody did what they said they were going to do and I was pleased.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 13, 2023
I was transporting a vehicle from Colorado to Delaware for about 1,500 miles. Sherpa subbed it out and the guy I talked with was 100%. He was very pleasant and easy to deal with. After that, the process dragged out a little bit and the rest of my experience was pretty much like an average car-hauling deal. I wish I had a guy that was like the person that talked with me for the whole thing, but I didn't. I understand the business though, and it's nothing they have control over. The order goes on the board and somebody grabs it. But Sherpa's people were polite to deal with and they got the job done.
Reviewed Jan. 13, 2023
Sherpa had relatively low prices, around 550, while everyone else was almost 700, and the entire time, I had really good customer service from the representative I talked to. He answered my questions very well, and I even totally forgot about a couple. I called back later, 'cause he gave me his extension, and he said, "Oh, yeah." He just answered them. No problem. The driver was very good too. He was a very interesting guy to talk to, very fun, and it was a very easy drop-off. He called me about 15 minutes before. I gave him a different location than the one I had given him previously, and he was totally fine with that, then he dropped off the car. Easy-peasy.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 13, 2023
Sherpa picked up the car and they walked me through what they were gonna do and what they were looking for. When they dropped the car off, they again walked through everything and what was on the car. They were really friendly and helpful. The quote seemed reasonable too. They drove the car across the country and I didn't have to. So, it was good.
Reviewed Jan. 13, 2023
My dad's 87 years old and he lives in an assisted living facility in Oklahoma. A young lady befriended him and asked to borrow his car, then a week later, never came back. My father's car was recovered in Tennessee, and we needed a way to get it back. I arranged the transport for my dad, and there was a bit of uncertainty. The Sherpa representatives couldn't tell me exactly when the car was going to be picked up ‘cause they were trying to find a driver, but I expected that. They were very professional and no problem. During delivery, the driver parked the car in the assisted living facility parking lot. I was pleased and would use Sherpa again. I hope I won't need to though.
Reviewed Jan. 13, 2023
We had Sherpa transport a 2009 Subaru Legacy from one state to another. The driver gave us a call and informed us a couple hours before his arrival to pick up the car. He kept us informed along the way. He provided pictures of the actual putting the vehicle on the transport, and he stayed in contact with my husband and let him know when he would arrive at the destination. He was very friendly, very approachable, and kept us informed all along the way.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 13, 2023
The driver did the move wonderfully. He couldn't get as close to the house to bring it to the doorway. So, he stopped on the road nearby and drove the vehicle to us. He did an extra good job. The quality of service is good and the vehicle got here quickly. Plus, Sherpa has a lower price than most of the other companies I looked at.
Reviewed Jan. 13, 2023
From the get-go, Sherpa is wonderful to deal with. They were very professional. They found a truck transport who was wonderful, very reputable, and delivered my car to Florida. He was wonderful to work with. So, everything was great. I would highly recommend them. I kinda knew the cost would be certainly what the cost was. So, it definitely fell in line with the length of the transport. So, I thought the cost was very reasonable. The communication was really good. In addition to the actual trucking company who picked up the job, I know Sherpa doesn't really have to deal with that, but they're great also. Carclusive was the company that picked it up.
Reviewed Jan. 13, 2023
Sherpa was fantastic. They did everything I asked them to do. They were more than professional and got me somebody that I needed right away and eliminated all that extra work for me. They got me a driver on time. They quoted me this price, and it wasn't any different to the final cost. I called them, they set it up, they called me and kept me posted on what was gonna happen, and when it was gonna happen. They gave me the name and the number of the transport company that they contracted to, and I worked through them at the end, and it worked out perfectly. I'd use them again. I transport a lot of cars all the time and this is the first time I used them.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 13, 2023
We had Sherpa transport a car from Salt Lake City to Northern Kentucky. We couldn't communicate with the driver. I had to call the office of the trucking company, and he was able to give me updates. Overall, they did a good job. They did show up ahead of the scheduled time that they said that they would pick up the car, which created a little bit of a problem but they overcame that because the driver just had to wait around until the car was ready for pickup. They had to bleed the brakes on it. It was somewhat negligent on the part of the place that had my car, and somewhat negligent on the driver's part, because he came before he said he would. Other than that, everything went great. We would use Sherpa again.
Reviewed Jan. 13, 2023
I did a transport with Sherpa from Florida to Arizona and this was about 2,500 miles. The transport took approximately one week and everything went great.
Reviewed Jan. 12, 2023
I called them to transport my car from CA to SC. They were so friendly, provided all information, assured me they will not increase the price after confirming it and they will cover up to 300$ for any rate increase which was a relief after I had terrible experience with auto transport company that increased my rate one day before shipping dramatically (from $1100 to $1800) and refused to refund my deposit and on top billed me $500. I highly recommend using Sherpa. They assigned transport company within 24 hours that was very reliable and I received my car in excellent condition in a week. Again, highly recommended to use them.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 12, 2023
The delivery was quick. 2 days from FL to PA. The delivery company was very professional. I was very satisfied with the delivery. I was told that the pickup was done professionally as well. I would use Sherpa again and also refer others to use them as well.
Reviewed Jan. 12, 2023
Of all of the services that I had to take advantage of in 2022, shipping my car was the best. Sherpa made the experience very easy end to end. Unlike other services that I had to use moving items back to Colorado. I would highly recommend them or shipping your car. Unbelievable!!
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 11, 2023
It was within their time constraints.
Reviewed Jan. 11, 2023
I spoke to Cam - who was very accommodating and helpful. We needed a quick transport and the tow driver was assigned by the next day. He picked up the car on 12/27/22 and delivered it on 1/4/23. No problems -- and we are very thankful for the help from Sherpa.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 11, 2023
It was very easy to sign up. They were very communicative about the whole process from start to finish and good company. The pickup and delivery went very smooth. It was a good experience. I would use them again.
Reviewed Jan. 11, 2023
Sherpa was professional and they answered my questions and concerns. The pickup was Maryland, drop-off was Boston. It took two days. The driver stayed in communication with me those two days. He got into the residential area and dropped off the car.
Reviewed Jan. 11, 2023
The more I read about Sherpa Auto Transport, the more I thought that I better get one that wasn't necessarily the cheapest, but more than likely would be the most seamless. And that's how it was. They were great. Everything they did went smoothly. The driver called when he got nearby. Whoever did their dispatch had called me ahead. They had good communication. I don't see any need to use Sherpa again. But if I did, I wouldn't hesitate to recommend them.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 11, 2023
When I reached out to Sherpa, I was able to align on an agreement and we carried forward with it. It was the most professional and efficient service that I had received, even though I don't generally use car carrier services. It very experienced. They did a 360° inspection of the vehicle prior to it being touched by them and then included also looking at the interior, making sure that everything functioned prior to touching it and moving it on to their rig. The cost in relation to quality of service was very, very adequate. If I had another need for transporting vehicles, I would definitely utilize them again.
Reviewed Jan. 11, 2023
I wanted to relocate my car and the rep at Sherpa helped me whenever I reach out to them. It was hassle-free and they guided me from the beginning to the last step. Also, the driver was very good with the services. Communication was smooth from his behalf and the delivery was on time. I'm very satisfied with the service.
Reviewed Jan. 11, 2023
My experience with Sherpa was first class. You have a lot of choices in transporting your vehicle, but you would you be hard pressed in finding better communications and service than Sherpa. Their price guaranteed was icing on the cake.
Reviewed Jan. 11, 2023
My experience with Sherpa was great. They were friendly, professional, and helpful. They found me a carrier for my car quickly and they were available to help every step of the way. I would definitely use them again in the future should I have a need for auto transport.
Reviewed Jan. 11, 2023
My car broke in a small city in NC & I found the company on Google. In few minutes after asked for a quote in the site Austin called me, gave me all their infomation I needed & patiently answered my questions. All the process to pick up and deliver the car was so fast. I’m truly grateful for the amazing service by Sherpa and the partner delivery company. 100% recommended.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 11, 2023
They were very good and keeping me informed about the time of pick up and delivery. Texted back very quickly and when there was a weather issue they did everything to keep me up to date and on time. I got my car in a short period of time and the drivers were polite. My car was in good shape at delivery.
Reviewed Jan. 11, 2023
Can't recommend Sherpa enough - great service at the get go, fair and stable pricing even during a holiday week, safe and timely delivery of my car even with nasty weather happening across the country. Will definitely be use them again for similar needs in the future.
Reviewed Jan. 11, 2023
I like the ease of use of their website. The rep that helped me out was also very good. I called them in the morning. I got the car shipped that afternoon. The final cost also didn't change. It was what they quoted was what I paid. Everything was fine.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 11, 2023
I liked the Sherpa guy I talked to on the phone. The quote I was given was higher than most of the others but it was in range with the medium companies.
Reviewed Jan. 11, 2023
Sherpa transports was professional and more than helpful with any question I had. The pick-up and delivery happened right on time as they said it would. Beyond that I had a contact who emailed me all the documents I requested from when the car was picked up and delivered. The car had some personal items I wished to ship in it and those all arrived safe with the vehicle. I highly recommend Sherpa to anyone seeking a broker to find the best transport for their vehicle.
Reviewed Jan. 11, 2023
Sherpa had a quick response time and we chose them for the timing issue. They were on time for the pick-up. There were some delays but they were communicative about it. Everything went pretty smoothly. The vehicle was fine.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 9, 2023
It was a very seamless process from the initial order to the delivery of the vehicle. I was kept abreast throughout the process. Customer service was excellent and the price was competitive. I appreciated the rebate as well. The agents were thorough and very professional.
Reviewed Jan. 9, 2023
At the last minute we decided to ship our car to Florida. I called 3 companies. Sherpa was the quickest to respond, find a vendor and get our car shipped. The vendor kept on constant contact and delivered the car ahead of schedule.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 7, 2023
Our driver, Joe, and his associate right on time to pick it up and right on time to deliver. Joe is cordial, accommodating and stayed in contact throughout the trip. This is the second time I’ve used Sherpa, and will only be the company that I used to transport my vehicles, back-and-forth!!
Reviewed Jan. 7, 2023
Gary was very helpful, professional and guided me the the whole process of transporting my vehicle out of state. Very pleased with the service and I would highly recommend the company. Serio the driver was very courteous and professional. I felt very confident and comfortable having him transport my car.
Reviewed Jan. 7, 2023
Since the first moment, everything worked great’ quote in no time, good communication, everything clear and detailed. Cowboys showed up in time, great communication with them as well. Got to my daughter at time they said they will, it was raining and she walked to get the car due to the fact she lives in an apartment complex, they got an umbrella for her and all worked as it should. Very professional and courteous.
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!
Reviewed Jan. 7, 2023
Excellent service; very friendly, car was well taken care of; would recommend. Driver was very accommodating. It was delivered in a timely fashion. I have no criticisms or concerns; price was also reasonable, again, I would recommend to my friends or anyone interested in having their car transported.
Reviewed Jan. 6, 2023
Ruandy was the transport driver. He was great! Very friendly, knowledgeable and personable. We just went through a bad storm which dumped 16 inches of snow. Not an easy job getting our vehicle on the truck. But he knew what he was doing, kept us informed and delivered the car in great shape. I would highly recommend him. Sherpa was great to deal with and set up Ruandy for us. Couldn’t have been more satisfied.
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to get you the best carrier.
Reviewed Jan. 5, 2023
I arranged to have my car transported from Minneapolis to Miami. As the car was in storage for over a year, it was not in running order (known and communicated during booking) and it also has very low ground clearance (4”). The driver, Ivan, was awesome! Great communication. Accurate time estimates. And, handled my car with great care.
Reviewed Jan. 4, 2023
Had my 66 Ford F100 transported from PA to CA. I was kept well informed about the delivery of my vehicle and when I would expect it to arrive. Vehicle arrived in the same condition during the transport. Second time I have used Sherpa.
Reviewed Jan. 4, 2023
Pick up and delivery were both on the early side of the timeframe even with nationwide weather. I called Sherpa multiple times to update my pickup date and drop location and was helped by friendly people. Good, clear emails were sent regarding the process as well.
Reviewed Jan. 4, 2023
Sherpa moved my car from Maryland to California with a good foundation and I'm very satisfied with my contact with them. The reps were excellent because whenever I call them, they responded to me very well. Also, the driver dropped off my vehicle at the location that we have agreed. I would recommend Sherpa.
Reviewed Jan. 3, 2023
I am pleased with my experience with Sherpa. My car was picked up on the day that they promised and they followed up with me and answered all of my questions. They also followed up after the delivery. This was completely different from another company that promised pickup on a certain date that they failed to meet and didn’t get back to me to provide information.
Reviewed Jan. 3, 2023
Excellent experience. Responsive, met commitments, everything went very smoothly. No quote adjustments. My first time transporting an auto and this was coast to coast during holiday season with poor weather. I would definitely use Sherpa again and recommend them to others.
Reviewed Jan. 3, 2023
Very professional. Pickup and delivery went very well. I have used this company before and will use them in the future. Everyone involved from the beginning to the end was courteous, answered all questions and made the whole process easy.
Reviewed Jan. 3, 2023
The quote they gave me was a little bit higher than some of the others but I've dealt with some of these other companies and the service is really lousy. It was worth paying a little bit more to get all those benefits. The rep who set up my transport was professional and I had no problems with the delivery. They were able to get my car right to my door. I was so pleased with the service.
Reviewed Jan. 2, 2023
Sherpa Transport was outstanding in response time & finding a wonderful driver for us over the Christmas holiday. Everyone involved were very professional, timely, polite, & offered a very positive experience. We hope to use your transport on our return trip home in April.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


