Sherpa Auto Transport Reviews
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About Sherpa Auto Transport
Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.
- Door-to-door shipping
- Strictly vetted carriers
- Price Lock Promise
- Free car wash upon delivery
- Clear communication
- Terminal-to-terminal transport not offered
- A few reports of delays
Sherpa Auto Transport Reviews
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Reviewed June 9, 2026
I bid out a number of people. Sherpa was expensive, but had a good reputation for guaranteeing the rate and service. Then, when I went to get an exact offer, someone called and gave me a rate that was a little bit higher, but it was worth having better service. In the end, I was really happy with the service I got from Sherpa.
Reviewed June 7, 2026
My driver was Andrade **. He kept us informed the whole way; both on the shipping end and delivery end. He was very friendly and polite. He was extremely thorough with the inspection and provided an electronic copy of all paperwork. While I paid a little higher price, I was able to pay the total price upfront and I got a guaranteed price with no hassles on either end. Very satisfied.
Reviewed June 5, 2026
I had an excellent experience with Sherpa Auto Transport. From the initial quote to final delivery, the entire process was smooth, professional, and stress-free. Communication was outstanding throughout the shipment, and I always knew where my vehicle was and what to expect. The pickup and delivery were completed on schedule, and my vehicle arrived in perfect condition. The driver was courteous, knowledgeable, and handled my car with great care. I especially appreciated Sherpa's transparency and customer service, which made the experience much better than I expected. If you're looking for a reliable and trustworthy auto transport company, I highly recommend Sherpa Auto Transport. I would definitely use them again in the future.
Reviewed June 3, 2026
My experience with Sherpa was very easy. They were reliable and communicative. They guaranteed their rate. The quote was what I paid. And I felt it was market rate, so I was comfortable going with them. I would definitely recommend them to a friend. I've used them twice now. Their driver seemed nice and friendly as well.
Reviewed May 26, 2026
I needed a safe provider and someone I could trust. I Googled auto transport companies, and Sherpa was one of the recommendations. The reps were professional and very honest.
Reviewed May 24, 2026
My dad had used Sherpa Auto Transport before and they were awesome. I'd been bombarded with an absurd number of calls and emails when I started looking into auto transporters, but I called Sherpa directly. They communicate super well and they explained everything. Everything happened exactly how they told me it would. Pickup and delivery went great. The person showed up exactly when and where he said he would. He was super friendly, helpful, did everything that my representative at sherpa said he would do. He took pictures of everything, emailed everything to me, and dropped the vehicle off when they said they would at the right time.
Reviewed May 23, 2026
I used Sherpa to move a Volvo from Florida to New Jersey. It was a fine experience. I would do business with them.
Reviewed May 22, 2026
Their customer service was quite adequate and very professional, just as a company should be. It did seem as though it took quite some time to obtain the secondary driver. But I do understand a bit about interstate transportation. I know that one company has to hook up with another company to transfer vehicles in a timely manner. Therefore, it did seem as though it took a little bit longer than I had anticipated. I was a little nervous about that, initially. But I do understand that it was a time of year when all the snow birds were trying to go home one direction or the other.
Reviewed May 20, 2026
Getting set up with Sherpa was simple. We've used them before as well. We just called them and told them my needs. I got a driver a little quicker than I did last year. But either way, my car was transported on time. Both drivers were very nice. Cars were well taken care of. We were also satisfied with our price.
Reviewed May 19, 2026
Sherpa moved my car from Texas to New York, and it was great. I looked at four other transport companies and they were expensive. Sherpa also gave me a higher quote, and then I told them another company was quoting me a little bit less. So, they worked with me. Customer service was all very positive.
Reviewed May 14, 2026
This is a great service! Our drive, Jose, was terrific. Everything went smoothly from pick up to delivery. He kept in touch with us and even delivered the car a day early. I would highly recommend him.
Reviewed May 13, 2026
I was really nervous about finding the right company to get my truck moved across the country. This was the easiest process ever. The driver was a great guy and I enjoyed getting to talk with him while it was loaded up. I filled out a form online, paid the money that was very reasonable, and it was picked up and moved. End of story. Not a scratch on it despite being super tight in the truck. And, I’m not a bot. I typically don’t over trust 5 star reviews.

Reviewed May 8, 2026
I had a very bad experience with Sherpa. I signed up with them on April 1st to transport our two cars from Florida to Ohio. I started enquiring Monday (May 4th) about when would they pick up our cars as we were flying home on in 6 days. They had created a 6 day window to ship. i also enquired two more times this week and was told that they had interest from a carrier, and the last time yesterday was told not to worry they would get a carrier.
Today I talked to the customer service manager and he told me realistically they probably would not be able to find a carrier before tomorrow (May 9th), which is the day before we were to fly home. This required us to completely change our plans and drive one of the cars about 1200 miles home. My wife and I are 77 & 80. I appreciate the fact that it may have been difficult to find a carrier but to keep stringing me along instead of being honest about the chances to find a carrier, we could possibly had made alternate plans with another broker. I WOULD NOT RECOMMEND USING THEM!!!
Reviewed May 8, 2026
Sherpa came up as the top search on the internet and when I set it up, it just went straight through online. The transport itself had no paperwork and the driver just dropped it off. It was just as expected and I didn’t see anything that I didn't know about the car before. I'm happy with Sherpa’s service.
Reviewed May 7, 2026
I was very happy with Sherpa Auto Transport. I had a car shipped from Florida to Illinois and the customer service was great. The quote stayed the same too. I communicated with the driver through text, then someone did the pickup for me in Florida. I met the driver when he got here to Illinois and the car was a little dirty, but that was all. Everything was fine.
Reviewed May 5, 2026
I shipped a vehicle that needed repair through Sherpa. It was handled in a professional manner. I didn't have any questions, so they came and picked it up when they said they would. We made arrangements to meet and have it picked up. They put it on a trailer and shipped it. The driver was courteous and professional.
Reviewed May 4, 2026
Sherpa Auto Transport is a legit company and they don't change their prices. I couldn't drive a vehicle back from Colorado on my own, so we needed someone to transport it. I researched two companies and Sherpa Auto Transport was recommended by a friend who works in the car industry. Setting up the transport was easy. The rep really helped me out and helped me be able to hide the key for the people who took it and it was fine. The original pickup point was in Denver, Colorado. The drop-off was in Los Alamos, New Mexico, and it only took 12 hours. Everything was good.
Reviewed May 3, 2026
I researched companies, and based on what I saw, I picked Sherpa Auto Transport. There were a couple of communication issues with Sherpa, but it was not terrible. I had them transport a 2013 Toyota Camry and the quote was accurate. Downs, Illinois was the pickup point while the drop-off was Venice, Florida. It took under two days. The third-party that Sherpa contracted with picked up in a residential area and they were good. All in all, Sherpa did okay for me but they need to communicate up front that people are dealing with a broker and they're going to a third-party to transport. Sherpa didn't do that, so I was a bit confused when the transport company got in touch with me.
Reviewed May 2, 2026
I saw Sherpa Auto Transport online. I liked the cost. Setting up the transport went easy. The pickup was great, the driver was very kind, and the quote was very on point.
Reviewed May 1, 2026
I would recommend calling Sherpa Auto Transport because it's an easy process. I went online, filled out what was going on, and I got a phone call from Sherpa. The rep made me comfortable to do it. It ended up being four days before I got an answer back, and the car was picked up the next day. The transport was only overnight. When they first called, they weren't in a happy mood because the rep didn't talk to the guy I had set up. I wasn't present, but I had somebody at the dealer aware of what was going on. Other than that, the driver was professional.
Reviewed April 30, 2026
The Sherpa Auto Transport rep was fabulous. We chatted on the phone, told him what we needed. He gave me a deadline of when he would get the move scheduled and he said, "If you have any questions, we'll be sending you emails." The communication, pickup, and delivery was perfect. Everything was on time. They said they would find a carrier within 5 to 10 days and it was on the eighth day they found one. They communicated they would take three or four days to get the car to us and it was here in one day. Everything was exactly how they picked it up. I would use them in a second again.
Reviewed April 29, 2026
With Sherpa Auto Transport it's one price. You're not going to pay any more and they get somebody out right away. I had one representative that I called and I had a bit of a difficult time understanding him. When somebody else called me from the phone from Sherpa, I went with a second agent. It was scheduled to take 10 days. The mover called me and said, "I know that we're scheduled for Thursday, but my truck broke down. But I'm not too far from you. I'm at the transportation hub. Do you want to pick up your car up there?" I was able to get the car early by four days, but I had to drive up to get my car instead of having it delivered to my place. Other than that, I was happy with it. It's worth paying the extra money for quality service that happens quickly.
Reviewed April 28, 2026
Sherpa Auto Transport had good reviews and the price was very competitive. Setting the transport up was simple. It was mostly online, and a follow-up phone call confirming everything. The pickup was in Buffalo, New York, and the car was delivered to Texas. Sherpa picked it up on day two of that window, and it took three days to get to me. The driver dropped it right at my house. I took a bunch of pictures because it was dark out when they got there. I wanted to make sure that there was no damage and there wasn't. The driver took a bunch of pictures too. The interaction was fine and it didn't last that long.
Reviewed April 27, 2026
I will recommend Sherpa Auto Transport. I got the car delivered as early as possible, and there is no issue with Sherpa Auto Transport. They provided a discount for the initial, and the price is matched with the other vendors as well. The price is fixed. It's good for the transport. Sherpa did not ask for a single dollar. The movers came and parked near my apartment, and it's very close to the drop location. It's easy to convey, easy to call, and call the driver, and get the car.
Reviewed April 26, 2026
I bought a car and someone else I knew had used Sherpa and was happy with what they did. Sherpa's representatives were great. I've used them multiple times. The only negative thing is, the last time, they tried to do a little bait and switch. They quoted me one price, and then when I called back with the specific dates to confirm, they said the price had magically gone up. Then, when I called them on it, they backed off. Other than that, Sherpa is competent. They may not be the cheapest thing out there, but they do a good job.
Reviewed April 25, 2026
I needed a vehicle to go from the East Coast to the West Coast. I chose Sherpa because they were recommended to me. Setting this transport up was easy. Everything was spot-on. It was very simple and direct. They gave me the prices, the dates that it would be delivered and how long it'd take to go across country. The driver was professional and very good. Everything went professionally and it was on time and on budget.
Reviewed April 23, 2026
I had a short pick-up window because the car couldn't get to the destination before I did. A young fellow from Sherpa Auto Transport talked to me every day on the phone. The driver picked the car up Wednesday in Arizona, and delivered it here Sunday morning in Michigan. Everything worked fine. The driver was fantastic.
Reviewed April 22, 2026
I contacted Sherpa after essentially getting ghosted by another transport company. I gave Sherpa a call based on reviews. I spoke to a real person from the get-go and subsequently each time I called. The reps were professional and thorough. I received communication and updates throughout the process. The quote I received was the price I paid. My truck was picked up in 24 hours. Though it took longer than expected to receive the truck, we were in communication with the driver as well so it all went very well.
Reviewed April 22, 2026
Sherpa Auto Transport did an excellent job. They came when they said they were coming. They took my car from New York to Las Vegas in one week and they delivered the car as expected. I have no complaints.
Reviewed April 21, 2026
Using Sherpa Auto Transport was great. The people who booked the transport were fine and the drivers who came were very nice. The one who came to pick up the cars was great and the one who dropped the cars off went above and beyond for me. I appreciated him.
Sherpa Auto Transport Company Information
- Company Name:
- Sherpa Auto Transport
- Company Type:
- Private
- Year Founded:
- 2017
- Address:
- 5960 Fairview Road, Ste. 400, PMB 4554
- City:
- Charlotte
- State/Province:
- NC
- Postal Code:
- 28210
- Country:
- United States
- Website:
- sherpaautotransport.com


