Sherpa Auto Transport Reviews

I called Sherpa and met very nice people. They were kind and courteous, and the cost was there. We just followed the instructions. When I was setting up the transport, the rep wanted to know your name, address and where you’re going. They gave me a pre-quote and said that foregoing a weird calamity, that was what the cost would be. They wouldn’t change it en route. So, I told them to sign me up and I paid the driver the cash when he got down here and everybody was happy. They did a good job.

It was my first time using a transport service and it was a god experience. Being a first timer, I didn’t quite know what to expect. But Sherpa handled it well. They left the line open and gave me their number if I had any questions. I had a couple questions down the line before we moved, and they were quick to answer and get right back at me. They called the day before they were coming. They brought the car to the address where I wanted it delivered. The car was in great shape. The driver was cordial. There was never a moment where I felt disconnected or uncomfortable with what was happening. Also, it was a fair price going from Minnesota to Florida this time of year.

I had excellent service from Sherpa. I was very pleased with everything. They did what they said they were gonna do. The drivers were good, too. They were brothers. They kept in touch with me. I knew what was going on the whole time. The car was also in good condition on both ends.

Sherpa Auto Transport was short on the phone. I had to switch the pick-up time, a couple of times and they dialed it in each time. So, it was good. From the time the car was picked up to the time it showed up was three days in transit. It was reasonable for being across the country. And it got there quick. So, the price is good as long as it gets there, too. I would do it again if I had to ship a car with Sherpa.

Their price was good. The rep did a great job. He was clear, concise and helpful. The quote changed by $25 but then I changed the destination by three miles.

I liked the representative who called me back. I felt comfortable with him and with Sherpa after speaking to him on the phone. My wife dealt with the guys when they showed up at the house to pick up the car. We just pulled the truck out on the street and they loaded it right up. We had a little bit of a communication issue when the driver and I met. I picked out a truck stop that was on the far east side of Sparks, Nevada and he was on one side looking for me and I was on the other side of it looking for him. But that was the only hitch that we had. Everything else went smoothly. That was the first and probably the only time I'll ever transport a vehicle like that but it was good. I enjoyed the service I got. Sherpa's people called me at least twice to let me know where the truck was and when I could expect it. It was a fairly painless experience.

Sherpa is awesome. It was really great service and I really appreciated that. The gentleman who dropped off the vehicle was really, really professional. He paid attention to what he was doing and you could tell he really cared about his work, which was reassuring. It was a great experience and the prices were great. Sherpa’s customer service was really great to work with. They were really helpful and easy to work with. I like the fact that you can lock in your rate and pause it until you're actually ready to use it.

I moved across the country and I didn't want to drive. I used Sherpa to transport my car for about 2,700 miles and I got an incredible service. The driver was really on the ball and the whole process was better than I had expected. I recommend them highly.

Sherpa's rep was reassuring enough for me to continue with the transaction after the initial contact. The quote they gave me was competitive with others and the thing that I liked about it was that it was consistent. For the delivery, the driver was communicative and everything went the way I had hoped it would.

The process went just as it was explained to us. After reading reviews of other companies, we had concerns over choosing a reliable company. Sherpa explained the process to us and it we were pleased. Our car arrived quickly at the new location. Would recommend Sherpa and we would use them again.

I had an issue in the day that I was scheduling for the transport to happen. Sherpa said that their standard thing was a five-day turn where the driver would show up sometime in that time frame. But I found out that my son who was going to use the car was leaving the hospital that day, so I called and asked if they could speed it up. They said said they could expedite it for three days and it turned out, later that day, that they had a driver in the area. But when the first one called, my son hadn't been released from the hospital yet. Shortly after that, they had another driver call, so that was awesome. He got the car picked up and got out that night.

Very polite, courteous, and professional on delivery. Very attentive to details. Also kept up to to notice on delivery times and route process. Very pleased overall and would recommend to anyone to you as well. Process for initiating transport, very easy and directed at customer satisfaction. Would use again without hesitation.

I looked around for companies that can transport my car from California to Texas and decided on Sherpa because their pricing was most competitive. The service was very thorough, responsive and reliable. My car was delivered on time. They even had a special rebate after delivering the car which was extra nice, not to mention the free car wash. I recommend this service to anyone transporting their car.

Sherpa did a really great job. They have very good ratings and talking with them, they were very straightforward that I felt comfortable. I was really impressed that they did not transfer the car from the truck. It was the same one that delivered it. They drove it overnight and got it to my house the next day. It was very quick. Sherpa and the person that they contracted with had excellent communication. The driver was great, too. He pulled up, gave me the car and he checked it. My husband was there too and he checked it over. It was my mom's car and she passed away and left it to me. My girl friend back home was holding on to the car for me until I could get it transported. She took pictures before it left her place just to make sure. Then when it got to me, we took another look at it. It was easy.

Sherpa's price was more expensive than some of the other quotes I received, but my decision to go with them was based off of feedback I saw online versus some of these companies that were a bit more sketchy. There's always somebody who's gonna complain, but less people were saying that Sherpa had any problems with the services. People received their vehicle when they were expected. I had read some companies that held people's vehicles. Sometimes the transporters drop out or the vehicles were swapped between transporters. I didn't wanna deal with any of that, so if I had to pay a little extra for peace of mind, then I did so.

Sherpa has been good from a communication standpoint, like working with me on dates that are convenient. I've used them twice now and I will be using them again in the not too distant future. They've been amazing every time and we'll never use anybody else. It's affordable comparatively to some of the other ones I've looked at. They make sure that the people that they're using as third party carriers are good.

It all worked out. My car was transported and delivered to the destination. There was confusion at the beginning because the driver did not call until four hours before he wanted to pick up my car. He could not reach my daughter, who was dropping off my car, so he called me in California. I could do nothing except call my daughter who said she could not make the time offered. It was impossible. That finally got arranged. Then the driver called me about the drop off. He could not get my sister on telephone. So I had to call my sister. And she had to call him. Very frustrating and very irritating. It greatly increased my anxiety about your process and the success of the transport.

I felt that the customer response, communication, and follow-up were excellent. The vehicle arrived in good order. The only thing that wasn’t perfect was that it took several days to find the driver and pick up the car. I know that the route was a bit challenging from Big Horn, WY to Idaho Falls, ID. Overall I was very pleased with the experience.

They were very helpful and they asked if there was anything they could do for me. They planned the move extremely well. The fellow driving the truck was here on time. He was careful and kind. He was prepared to do that kind of work. He delivered it all the way out to Texas and deposited it at my daughter's home. It was perfect. The quote they gave was fair and the movers did as well as they could do.

We had our daughter's car shipped by Sherpa from Minnesota to Arizona. I live in a cul-de-sac so the driver couldn't get down, so I drove down the road and met him, and it was perfect. He let me know he was on his way. When he got there, he had told me exactly where he was. He walked around the car and he had a little notepad. He did a good inspection on it before he put it on the bed of the truck. The car was going to my in-law's house and it got there faster than I thought it would be. The Sherpa rep told me, "This is your bottom line. I'm not gonna call and ask you for more money." He explained how that worked, and he explained everything to me. So, I went with that because I didn't want any unexpected charges. The quote was bottom line and that was exactly what it was.

Use Sherpa Auto Transport. The cost was exactly what they said it would be. The truck came up and parked out in front of my house and dropped off the car. The truck took up half the street. It was a very large truck.

The company did a very Good job, on time, fair pricing, reliable. Also found us a match for driver by the next day. Would definitely us them again in the future. Prompt service and very friendly responsive customer service support team as well. When comparing costs Sherpa is offering better pricing than others we have contacted.

I contacted three companies and ended up going with Sherpa. I liked that they followed up and they seemed to be the most knowledgeable and they were willing to work with me on scheduling. They're an excellent company. Very professional. I was able to talk and directly contact the person that was doing the transport. If I was concerned about scheduling or I had issues where I had to be at a certain place at a certain time, they were always on time or gave me plenty of forward information on when they would arrive. The quote was very fair. Whatever price Sherpa stated at the beginning, they stuck to it. The car arrived in excellent condition, too. It all worked out well for me.

Everything was excellent in my experience with Sherpa. The driver called when they were bringing the car. He told us he was a little delayed because of traffic. He kept in touch with us. He was excellent. Then we called and we met him. And he showed up 10 minutes later. It was great. We were very satisfied.

I liked Sherpa's quick response and communication. The transport was from Georgia to New York, and it took four days. Everything was done well. I would use Sherpa again.

I spent a lot of time searching for the right shipping company. I wish I would have called Sherpa first. I was given a great quote that was honored. Every person I spoke with took time to explain the process. The communication with the driver went well and I received the car without delays.

Easy to get scheduled. Good customer service! Great rates and transported promptly and on time. Gave us a good rate also and gave us the original quote price even a few days after quote expired. Our Cadillac arrived safely and in its original condition as well! We will be using Sherpa again soon to transport our son's car to our home in Florida as well.

Everyone was knowledgeable, professional, with good communication from the office people to the driver. My vehicle arrived to its destination in the same condition it left in and the things I put inside were unharmed. I Would definitely recommend this company and use them again if needed. Thank you very much.

We needed to pick up a car from up north and it didn’t make sense to fly up and take the auto train back. Aside from the costs and discomfort, it really came down to how much our time was worth? My family has used Sherpa Auto Transport before. They are competitive, professional and efficient. Great, no hassle experience. Thank you Sherpa!

The rep was kind and she listened to my concerns. The only thing I had to wait on was for them to find the transport people. They got back to me within a few days and found the person who was gonna be transporting. The person who was transporting my car had transported for the previous owner and they knew him. So, I knew the car was gonna be in good hands. Everything went smoothly. The quote they gave was a fair deal.