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Sherpa Auto Transport Reviews

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About Sherpa Auto Transport

Sherpa Auto Transport ships vehicles door to door in all 50 states. It also offers a Price Lock Promise, which helps ensure you won’t pay more than your initial quote. You can contact Sherpa Auto Transport online or by phone to get a free quote.

Pros
  • Door-to-door shipping
  • Strictly vetted carriers
  • Price Lock Promise
  • Free car wash upon delivery
  • Clear communication
Cons
  • Terminal-to-terminal transport not offered
  • A few reports of delays

Sherpa Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Sherpa Auto Transport?
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    Page 3 Reviews 35 - 235
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 20, 2026

    I bought a brand new Mazda CX-50 and needed it transported 1,200 miles. I went with Sherpa Auto Transport based on the reviews on Google. It was either that or another company. Everything was great with Sherpa. The communication was fine and I was happy with the quote, which was what I paid. The driver picked up the car Thursday night and I had it Monday night. He called and told me he was an hour out, then the car showed up in one piece and it was fine.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Feb. 16, 2026

    Sherpa Auto Transport transported my employer’s car from Maryland to Florida and did a fantastic job from start to finish. Their communication was extensive and consistent throughout the entire process— They kept us updated by both email and phone so nothing was ever missed. The Price Lock Promise was a huge relief, as it meant there were no surprise charges at any point. Pickup and delivery both happened within the exact windows they provided, and everything about the experience was transparent, smooth, and reliably handled. I couldn’t recommend Sherpa Auto Transport more highly.

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    Customer ServicePriceStaff

    Reviewed Feb. 12, 2026

    I was moving from Florida to Texas. Sherpa came recommended, so I hired them to transport my vehicle. Their customer service representatives were good. But the quote I got was confusing because I got way too many. I got one, then when I called back, I got a higher one. Then I was told that if I paid cash, I would get a different one. The quotes got higher and higher as you talked to them in the process, and I didn't like that process at all. But the delivery took four days which was earlier than promised.

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    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed Feb. 11, 2026

    This was such a smooth and stress-free experience! The company was great to work with, and my driver was amazing; quick, super nice, and always kept me updated. I never had to wonder what was going on. It’s hard to find reliable service these days, and they truly delivered. Highly recommend!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 11, 2026

    I had Sherpa ship a Kia K4 for me. I got a quote from one other company, but I went with Sherpa and everything was good. The car arrived the way it left, and the driver was great. He was quick, efficient and really helpful, and our communication was very easy.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 10, 2026

    I needed to have a small car shipped and Sherpa had better reviews online. I hired them and the customer service was very good. Plus, the quote stayed the same. The driver was also good. However, it wasn't the most prompt delivery time. There was a large lapse of time between when he picked up the vehicle and when it was delivered, and I didn't understand that. I had in my trunk some baggage and it had an AirTag, and I noticed that the truck stopped for two days at some location in Raleigh. I have a feeling it was the guy's residence. Fortunately, I didn't need the car, but under normal circumstances, I would have expected it to be delivered more promptly.

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    PriceStaffRates

    Reviewed Feb. 9, 2026

    We were in Naples, Florida, and my husband and I did not want to drive the car back to Massachusetts. We decided to transport it back and used Sherpa because of the price, and they were able to transport it when I needed it transported. Setting this transport up was amazing. I would do it again. They were very accommodating. The driver was always in touch with me. When the car got back to Boston, I was still in Florida. So, my son met him down the street to pick up the car. The guy was amazing.

    Upon pick up, the transport truck they brought was for three cars. It wasn't a double decker. In the condo complex I was staying in, the driver could go to the street behind me, so I just drove the car out of the complex around the corner to him. He took pictures of the car. We reviewed the whole nine yards. I stayed with him. He put the car on the truck and safely secured it. He was able to get in and out of the complex area with no problem. I would definitely use him again. As far as the final price, it was $100 cheaper.

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    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2026

    Second time using this company and have nothing but great things to say, they always deliver my vehicles ahead of schedule and there's no random fees that pop out of nowhere. Everyone is very nice, polite, and diligent. Wouldn't recommend any other service!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2026

    Sherpa was very straightforward. They gave me pretty much everything I needed to know and very easy to access. The customer service rep answered all my questions, and gave me a full breakdown of everything right from the beginning and a number I could text. She would respond within a few minutes each time. At pickup, the driver was great, and very friendly. It was pretty straightforward and an easy process.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 1, 2026

    Sherpa did a great job shipping our car. They communicated with us throughout the entire delivery. From the initial call and pricing to meeting the driver of the truck, everyone was very professional. I would definitely use them again.

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    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 31, 2026

    I had to relocate a car from Georgia to Arizona. I looked at four companies and went with Sherpa Auto Transport. Their most attractive feature was an upfront price guarantee, where others I read online were once they delivered the car, they would demand more money and hold customers hostage. The driver picked up the car on a Friday afternoon and he delivered it on a Monday morning, so it was very quick. It went without a problem and everyone was very nice and pleasant. All in all, Sherpa's service is good quality for the cost. I was very pleased.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 30, 2026

    I had a good experience with the Sherpa rep that I dealt with. It was to the point. It was clear and concise. The quote was affordable. The transport was pretty quick. It was all good.

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    Staff

    Reviewed Jan. 25, 2026

    Our driver was amazing. He picked up our vehicle on a Thursday, took a ton of pictures and had it to us on Friday, which was ahead of the planned delivery. He was exceptionally polite and professional, and it was an amazing experience. I would definitely recommend Sherpa in the future.

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    PriceStaff

    Reviewed Jan. 9, 2026

    Sherpa was great. My experience went as well as could be expected. They shipped a car from Aubrey, Texas to Burbank, California. It was a brand-new car when I put it on the truck. It was brand new when it got there. I liked the driver, Vladimir. I was skeptical about Sherpa, but they did everything really well. I would highly recommend them.

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    PriceStaffRates

    Reviewed Jan. 9, 2026

    Used Sherpa several times, great service, overall top notch at an affordable price. I usually don’t write reviews but this company it’s worth for me to spend my time to help others. It’s so hard to make decisions when you need to transport a car. But with Sherpa you will be very pleased.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 8, 2026

    I was shifting to a different location and I wanted to ship my 2022 Toyota Camry. I explored around four to five companies before deciding on using Sherpa Auto Transport. I liked the price lock policy that they have and it was not a bait and switch, which I've heard happens a lot in the industry. They gave me a realistic price range that really helped me make a decision. Their reps were professional and helped me in each and every way. There were instances wherein I thought I had forgotten something in my car, and they were very helpful in getting me connected to the driver.

    The driver was very compliant. He was very open to sharing all the information, the DOT numbers and the basic checks that we had to do. Apart from that, he was also professional, picked up the vehicle outside my house, and waited for a while as well. Then, they transported the vehicle in two days for a route which had 25 to 30 hours of travel time, so that was good. But the driver was not very responsive in terms of letting me know when he was going to arrive. He would just text me two to three hours back that he was about to come. It can create a rush, both during pickup and the drop off. So if we could have that information on the prior day or at least 12 hours before, that would really help.

    I would recommend anyone to give a very open schedule as I had given a timeframe of about six to eight 6 to 8 days. I understand this industry is more about demand and supply, so just giving flexibility would help. As for the vehicle condition and the way of delivery, everything worked well, so I have no complaints there. For the cost, I received some lower quotes, but having that assurance of the price lock guarantee made it hassle-free. And that worked out well for me. Having this peace of mind when you're moving is the most important part and that is where Sherpa helped me a lot.

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    Customer Service

    Reviewed Jan. 8, 2026

    Sherpa's communication was very good. Unfortunately, a few days before our vehicle was to be picked up, the truck of the carrier they had assigned us to broke. So they assigned us to a different one at the last minute, but it turned out to be fine. But it was a little dicey when they said, "Well, this new company doesn't work on the weekends. You might not get it until Monday," which was two days before Christmas. So that was gonna be unacceptable. But then they delivered our car on Saturday. So I don't know why they told us that. But everything went well.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 8, 2026

    Everything was great with Sherpa Auto Transport. I hired them when I was moving across the state and I had to transport my Hyundai Kona. I looked at a couple of companies but Sherpa's pricing was good. Their reps were wonderful and easy to deal with. Things went smoothly with them. The quote was great as well and the final cost was even better. During the delivery, their rep took pictures and she delivered the SUV to me just as I hoped it would be, in one piece. Also, the transport took less than four days which was really fast.

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    Customer ServiceStaffFollow-Through

    Reviewed Jan. 7, 2026

    An acquaintance referred Sherpa Auto Transport and when we used them, their customer service was good. The driver, with whom we didn't have much contact with, was fine. Not needing to contact them for anything is a good thing and overall, we have no complaints.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 7, 2026

    I liked that Sherpa was ranked number two on Google, and they said they were best for prices being stable and being on time. I shipped my daughter's Nissan Altima through them from Dallas to Columbus. Both my daughter and I interacted with the driver in Dallas when she gave him the car. Then the guy got here the next day. He called me at Christmas night. So, he got there way quicker than I thought. He called me and then we set up an appointment the day after Christmas to pick up her car. They did everything right. Plus, how we got the car back was as they got it. I would recommend Sherpa because once we set on everything, we were set. Their customer service was good.

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    Staff

    Reviewed Jan. 7, 2026

    Sherpa was recommended online and I would strongly recommend it, too. The pick-up from Roseville, California and drop-off to Fort Lee, New Jersey was scheduled to take around a 5-day timeframe, but it took 10 days instead. Apart from that, all was good and as expected. The driver was great, too.

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    Customer ServicePriceOnline & AppStaff

    Reviewed Jan. 7, 2026

    I used Sherpa Auto Transport to ship my car from Atlanta. Their quote was competitive and their customer service rep was very informative. We took pictures of our car, and when it was delivered, it was in the same condition as it was picked up. The transport took only three days. That was awesome. We were surprised they could deliver very fast. The driver was very professional. The only issue I had was when they were trying to pick up the car, they didn't give us a 24 hours’ notice. They just gave us few hours of notice and then said they would come by and pick it up, but we were not ready. It's better to give a firm 24-hour notice as they say in the website. Otherwise, everything went fine. I would definitely go with them if I need to transport a car in the future.

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    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Jan. 7, 2026

    I've continued to use Sherpa and this is the fourth time that I used them. We have a home in Portland and a home in Florida. So, we wanted our cars moved. Setting up the transport was easy. I called and made arrangements. Our transport organizer was nice, knowledgeable and willing to negotiate. Because we were transporting two cars, I felt like we should get some discount for that and he had to do some checking and got back to me.

    I had complete confidence with Sherpa. They said the cars would be picked up and delivered within a certain amount of time and they were. We had them meet us at a very wide street near our condo in Portland. The driver said he was gonna transfer the car from his truck to a bigger transport truck. So, we waited and he took pictures and we signed the documents and that was it.

    I've already told a friend about Sherpa because they were moving a car. I've not had any problems with it. In fact, last year, the driver, when he was delivering the car, took our car off the big transport and drove it from the big street that is right next to our community and drove it up into our driveway so we didn't have to walk to meet it. We live in a community that has very narrow roads, so it was great.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffTransparency

    Reviewed Jan. 7, 2026

    When I spoke with Sherpa, there was no pressure. They told me how the whole process went and asked if I had any questions. The quote that they initially gave me went down because we added our military discount. Sherpa is a brokerage and they find independent contracted drivers. After reviewing and checking with the Better Business Bureau, they investigate and make sure that these companies have insurance, they're licensed and that they're reputable people so that they can refer me to them. I gave them a couple months' notice. We weren't supposed to ship until the middle of December but then I called them up and I said, “Hey, we can ship any time.” So, they upped the time, and we were able to get it locked in on a company within two days.

    Once Sherpa found a transport company, that company contacted me and then made arrangements to meet since we live rural. They couldn't come down our driveway. But we met a mile down the road in a big enough space. The driver contacted me the day before and said, “Hey, I'm coming from Portland.” So, it was very informative as far as when we were gonna meet because of travel time and then the loading of the vehicle. The driver loaded the car onto a smaller trailer, and then that would be taken to their hub. Then it would be loaded onto a nine-car trailer that went across country. I would definitely use Sherpa again.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 7, 2026

    Sherpa had reasonable pricing, and the communication was brief and pretty straightforward. However, I didn't love that Sherpa outsourced the transport, but the fact that the reviews and the pricing matched up right, we went with them. When Sherpa signs you up and once you agree to the terms, they say, "Hey, we'll have to find somebody who's gonna secure your job, but we won't necessarily up until a day before the appointment." So there was a lot of uncertainty initially. That almost made me say no because I didn't wanna be stuck with not being able to ship the cars. The guy that I talked to said, "99% of the time, it's all fine and you get word before that." A couple of days later, they found somebody who was gonna contract our transport.

    The pickup and drop-off was in Western New York, and then the other drop-off was in Utah. The cars were both dropped off and picked up where we expected. Originally, Sherpa gave a three-day window and they picked it up on the last day of that window. For the drop-off, they gave us another three-day window, but they dropped it off on the first day of that window. The driver texted me the morning of the drop-off window start date and said, "Hey, I can make it tonight if that works for you." We coordinated a time that way. I had other family members that had shipped cars before and they said my transport was fast. So I recommended Sherpa and told them that it worked out well.

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    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    I winter in Florida and my car has quite a few miles on it. I wanted to keep my miles down, but I wanted to transport it down here. I usually hire a gentleman that drives it down back and forth and it's a little bit more expensive, plus it puts miles on the car. So this year, I thought, "I'm just gonna try one of the transport companies and see how that works." Sherpa was very responsible, fast and reliable. They picked up my car on Saturday and delivered it on Monday.

    I spoke with an owner who set me up originally and then the driver. I got a little worried when I got closer to the date, but they picked it up towards the end. It was wonderful. We were in heaven and the driver we met was amazing. We have a Goodwill a mile from us and they have a huge parking lot and it's off of 41, which is a main road. I told the driver that might be a nice location to do that. My sister gave him the address of the Goodwill, but she accidentally gave him the wrong location. But it was Goodwill that was just two and a half miles from here and it was a real easy transition. So my sister screwed up a little bit and picked up the car. Everything went perfect. It was really, really nice. I was very happy with them. It was an awesome experience from the beginning to the end.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    I called Sherpa and I was given very courteous help on the phone. They seemed professional and answered their phone promptly. The quote they gave me was reasonable. It was pretty much what I expected. I was pleased that they picked it up exactly when they said they were going to and I was amazed that my delivery to Ellicott City was made the next night. I got my car 26 hours after they picked it up. It exceeded my expectations. I had a very good experience.

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    PriceStaffRates

    Reviewed Jan. 7, 2026

    Setting the transport up with Sherpa wasn't very difficult. I just gave them the information, and they gave me a quote that we accepted. The car was picked up in Easton, Maryland, and it went to San Diego. I was at the drop-off and we met in the parking lot of a local shopping center. The driver was fine. The quote and the final pricing were accurate. Overall, I was satisfied with their service.

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    Customer ServicePriceRates

    Reviewed Jan. 7, 2026

    We spend the winter in Palm Springs, California, and I live in Maryland. So, we ship our car out every year. Sherpa was recommended by a friend of ours and this was the first time that we used them. The quote they provided was very fair, and the final cost was a little bit less. It took about six days but the overall service was great.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 30, 2025

    My experience with Sherpa Transport was seamless. From the first phone call for scheduling to dropoff everyone was professional and very helpful. The price was reasonable and our auto was safely transported from CA to PA on time. I would not hesitate to use their services again if needed in the future.

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    Customer ServiceContract & TermsPricePunctuality & Speed

    Reviewed Dec. 21, 2025

    I have used Sherpa twice. The customer service explained everything to me, the procedure and how they're going through all the steps. Whenever I send an email, they answer very quickly. Pick-up and delivery were really smooth and easy, and they were even earlier than expected when they delivered. They brought the vehicle directly to me the first time, but they dropped off the vehicle to the closest area the second time due to small roads in the neighborhood. I was also charged an extra fee for having some of my things in the vehicle during transport during the second time, but not the first.

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    Reviewed Dec. 13, 2025

    They did everything they said they were going to do, and there were no surprises. My car arrived within the allotted time with no damage, and they kept me informed every step of the way. This was the first time I've ever had a vehicle transported and I was very pleased with my experience.

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    Customer ServicePriceStaff

    Reviewed Dec. 12, 2025

    Communication with the Sherpa representative was all good. They said I had to set it up the pickup five days in advance and give them a five-day window. I gave that to them and they came on the fourth day. The driver pulled up close to the house, picked the vehicle up, put it on the truck, and took it to Texas. They did a fine job. What they quoted me is what they charged me. Sherpa is a great way to go if you have to transport a car from one destination to another and not drive it. It was a very positive experience.

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    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 12, 2025

    Sherpa was highly rated, and I chose them because their pricing was competitive. I transported an SUV from Miami to New York, and I picked the closed transport. The representative who helped me set everything up was efficient and quick. Everything worked out well. My experience with Sherpa was good.

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    PriceRates

    Reviewed Dec. 12, 2025

    I had a very good experience with Sherpa. After I was very satisfied when I used them last year, I chose them again to ship Hyundai Santa Fe. The quote they provided was very fair. They picked up and delivered on time. The transport took only five days and the vehicle arrived fine. Very happy with them.

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    Customer ServicePriceStaff

    Reviewed Dec. 4, 2025

    I was moving and had two personal vehicles shipped to Florida. Believe it or not, I went on ChatGPT and asked for the highest-rated transport company, then took the top three and called all of them. I liked Sherpa the best. My interactions with customer service were amazing. Every time I called, I got a person that was polite and knowledgeable. If I sent an email, I got a response right away.

    I thought the quote was very reasonable. The final cost was what they quoted and I thought it was great. They picked up on a Monday morning and delivered on Friday. I wasn't here for the delivery, had somebody to meet the driver, and he was terrific. The condition of the vehicles upon arrival was perfect. I would definitely go with Sherpa again.

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    Customer ServicePriceStaff

    Reviewed Dec. 4, 2025

    Sherpa let me to pay upfront and there were no hidden costs. I knew what my costs were and they were very competitive. Customer service representative was excellent. The car was transported from Florida to Rhode Island and then back again for the summer season. The first trip took a week, while the trip going back took only three to four days. Interactions with the driver were excellent. The hardest part was trying to figure out the pick-up window as well as the delivery window, especially when I was not going to be on one end of it.

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    Customer ServiceSales & MarketingPriceStaffRatesTransparency

    Reviewed Dec. 4, 2025

    I purchased a 2019 Ford Escape and had Sherpa transport it from California to Boston. Their reps were very nice. I love how they were constantly texting me. They emailed right away and gave me a whole bunch of information and were so transparent the entire time. I was afraid I was gonna be scammed, but I felt safe because I received emails and texts from both parties. My car was in good hands. And their pricing was really good. I just paid one time. I didn't have to pay any other fee. I would 100% recommend them.

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    Customer Service

    Reviewed Dec. 3, 2025

    My experience with Sherpa was really good. I have used them three times, two times with open transport for multiple vehicles and the last one was closed. The pickup and delivery went smoothly. They called me before arriving and then they showed up.

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Dec. 3, 2025

    The experience with Sherpa was good. Everybody was very communicative and follow-up went well. We actually met at a vacant parking lot for loading and had it delivered at a business in Pittsburgh. The transport took five days and they delivered a day early. It was in the same condition as it was shipped. The driver was all about business and very professional. The payment was the same as the amount that was quoted.

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    Customer ServicePriceStaff

    Reviewed Dec. 3, 2025

    Sherpa was recommended on the military spouses’ page. The interaction with the customer service rep went very well. The quote at the end was the same as the one at the beginning. The driver was able to keep in touch with me and the delivery was great. The condition of the vehicle was the same as it when it left.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Nov. 24, 2025

    I had a better feeling about Sherpa when I talked to them, compared to other transport companies I considered. Their pricing wasn't necessarily better, but they seemed to understand the job more and relate to their customer. Their customer service during the transport was excellent. The drop-off driver was professional. They also have a website that's supposed to provide real-time updates for the vehicle in transit, but it doesn't actually do that, or at least it didn't in my case. Other than that, I would advise others to use Sherpa for their car transport needs.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2025

    I had to ship a vehicle from New Jersey to Florida because I moved out of the country. After getting different quotes and speaking with different individuals, I felt comfortable with Sherpa. The courier driver was very professional and courteous. He also provided the proper information. I met him for the initial drop-off at a place that was about 12 minutes from where I was in New Jersey. Then my parents had to meet him 10 minutes from where they were in Florida, so everything was fine.

    The pricing was a little higher than some of the other brands, but I've been doing my Google research, and reading online reviews and how the majority of the other brands were horror shows. So I decided that even though Sherpa was a little more expensive, I'd rather go to it and feel confident, and that's what I did. I would recommend them. I move quite a bit so I'm always shuffling cars around. When I'm in the country, I live in different parts of the States because of my work. So, I would use also them again. The service from start to finish, even from the phone calls and emails, was great. There were daily text updates of status, too.

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    Customer ServicePriceStaffRates

    Reviewed Nov. 19, 2025

    Great experience with a very competitive price. Excellent communication before, on, and after the pick-up and delivery. BOL was very detailed and contained extensive pictures. The vehicle was delivered with no issues. Highly recommend Sherpa and will use them for future vehicle moves.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2025

    I spoke to people for recommendations, mostly word-of-mouth, and that led me to Sherpa. I had a car shipped from Hyannis, Massachusetts to West Palm Beach, Florida, and the gentleman I spoke to on the phone, the shipment specialist, as well as the individual who picked the car up and took it away were terrific. The individual and I were very deliberate about where the pickup and the drop-off were going to be, and he was there and the car was in great condition. It's all good.

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    TechPunctuality & SpeedStaff

    Reviewed Nov. 14, 2025

    Extremely satisfied with everything! Both pickup and delivery went really smoothly. Daniel, the driver, was very friendly and efficient. The pickup and delivery were both on the early end of the five-day window given in our contract. Excellent company!

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    Customer ServicePriceStaffRates

    Reviewed Nov. 5, 2025

    I purchased an Audi out of town in a different state. I looked at three transport companies, including Sherpa, and compared to the other two, I liked their customer service policy. Also, the reviews that people gave them gave me confidence to go with them. The rep I coordinated with was very concise, to the point, and very easy to understand. He did a good job. I wish the quote could have been cheaper, but I got a quality company. So, it was okay. The final cost was pretty much the same as the price I was quoted from the get-go. The transport took less than two days and they drove right to my home from the dealer. It was an 11-hour drive. The driver was very good and nice. He tried to accommodate us as much as I was trying to accommodate him having a larger truck. I knew it wouldn't fit on my street, so we worked together and came up with a common spot to meet.

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    Customer ServiceTechSales & MarketingPriceRates

    Reviewed Nov. 4, 2025

    I had a car transported from Seattle to Santa Cruz, California. Sherpa Auto Transport called me right after I put in an inquiry and that was really nice to get it going. They had two options, and I chose uncovered shipping. They communicated exactly when they said they were going to and it was easy to have the car picked up and dropped off. They brought it right outside my building.

    Sherpa advertised their quote as a lock-in rate, and that's exactly what came out of my account. A lot of the other places I looked at would have a low price, then when I inquired, there were added fees. Overall, I would definitely recommend Sherpa Auto Transport and let people know that it was a hands-off experience. It wasn't stressful at all. I didn't feel like I had to be following up or had to rearrange my day too much because of the timeline. It was all accurate from start to finish.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Nov. 4, 2025

    I needed to transfer an old truck from North Carolina to Colorado. I Googled classic car transports and Sherpa kept coming up as one of the best ones. So, I looked at reviews and made my decision based to hire them on that. My brother was on the outgoing side in North Carolina for the pick-up and I was the receiver here in Colorado. We both received the text message from the coordinator that said if we had any questions, we could ask him and he'd coordinate. Initially, the guy wanted to pick the truck up in a business parking lot, and my brother wrote back asking him to just come because his area was a one-way street. It's big and it shouldn't be a problem. And the guy did. So, that was very accommodating.

    Then, I texted two days after they picked it up asking how it was going and he said the vehicle should be here the next day. The driver told my brother it would be delivered in four to five days. But he picked it up on Monday night, which was a holiday, and I got it on Thursday afternoon. So, it was outstanding. I also had direct communication with the driver because he met me at Costco. The quote they gave me was the final price I paid. It's always higher than you want to pay, but it was reasonable. Plus, the truck condition was just dirty, but that's to be expected on an open carrier. So, no big deal. Overall, everything was great.

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    Reviewed Nov. 4, 2025

    I used Sherpa before and I used them again recently. Everything was good and my vehicle had no issues when it was delivered. I would recommend them to friends and family members.

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    Reviewed Nov. 2, 2025

    Excellent service!. Highly recommended! My car got picked up on the 2nd day of the window time, and delivered 1 day early. The hauler ** provided a tracking link so you can track the location of your car real time. Will definitely use Sherpa again in the future.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 23, 2025

    Sherpa was recommended to us by The Villages in Florida. We transported two Buicks, an Envision and an Encore with them. The price seemed fair. The driver contacted us and arranged a meeting spot for the pick-up at a large parking lot because our home was not suitable for the truck to get in. We met them there, and they loaded the truck. It went well. We weren’t here to receive the cars when it was delivered. There’s a little bump on one of the cars, and the person looking at it didn’t see it. But we’re all set with it. The transport was very good.

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    Customer ServiceSales & MarketingPriceMaintenanceStaffRates

    Reviewed Oct. 22, 2025

    I have really good experiences with Sherpa. They transported my car for me since it wasn't working. I went straight to them because I had already tried them before and I liked the experience. The first time, I went to them because their price was good compared to the other quote I had. I liked the representative I talked to on the phone and liked what he proposed. The driver was nice too. I always choose the five-day window, and they always deliver in less than five days. It took them three days to deliver the second one. I would recommend them. I would love it if I can get a discount the third time I use them.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 22, 2025

    I needed my car in four days and Sherpa accommodated me and I didn’t mind paying a few hundred dollars extra. The driver who came to the house was terrific. He picked up the car, drove it down the street to his tractor-trailer, and he kept me updated the whole time. He was the best ever. I would tell anybody to trust Sherpa.

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    PriceStaffEase of Use

    Reviewed Oct. 22, 2025

    We had to ship a car to my son on his way to school. It was 1,500 miles away. I checked Sherpa and another company and chose them because of the good reviews. I signed with them online and it was easy. The transport took about four days and my expectations were met. The cost was expensive but It was the same as what everyone else was charging. It was reasonable. The online tracking didn't work, but yeah, other than that, everything went well. The driver of the truck was friendly, and it was overall a good experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2025

    My mom was doing research online and saw a bunch of positive reviews about Sherpa. We used them for relocation. The process was very simple, quick and easy. We've them twice already. During the first time, it was about nine days. And then, the second time was much faster. It was only five days.

    The pick up was smooth and the delivery was easy. They just gave us a little bit of warning of when they'd be coming and dropped it off. We communicated over text. It was a little hard to understand them over the phone.

    We would definitely use Sherpa again.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed Oct. 22, 2025

    I used Sherpa to move from Florida to Massachusetts. I first asked for estimates from three different companies and the prices were really all about the same. Sherpa happened to be the one that I spoke with and the customer service was very nice and they could accommodate my timeline. So I decided to go with them. Their quote was also fair and the price stayed locked in. They were able to bring the vehicle to me.

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Oct. 10, 2025

    Communication was great! Picked up the car the next day I submitted my order! It was super quick and got to me in two days!! Would recommend! There was a small issue with the brakes of the truck. They let me know immediately and got it fixed super quick!

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 9, 2025

    Sherpa was recommended by a couple who have used it to ship their car to Florida. The service and the people that I talked to were very accommodating. We used them again and we’re waiting for the transport to call us to let us know when they’re picking our car up.

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    Price

    Reviewed Oct. 8, 2025

    I needed a company to move my 2021 Hyundai Palisade, and Sherpa popped up on the internet. Setting up the transport was pretty basic, the same way with all the other ones, standard. I guess the quote was fair ‘cause I went with them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2025

    I had a fantastic experience with Sherpa Auto Transport! The process was fast, smooth, and stress-free from start to finish. Everyone I interacted with was professional, friendly, and very easy to work with. Communication was clear, and I always felt like I was in good hands. I would absolutely recommend Sherpa to anyone looking for reliable and efficient auto transport.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2025

    Outstanding experience. Started out contacting auto shippers directly and quickly appreciated the value of using a broker. Car was picked up and delivered on-time with little drama. Only challenge was figuring out where to meet driver since our property and surroundings are not accessible to large vehicles. Ending up dropping car at a mall after closing.

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    PriceRefunds & PayoutsStaffRates

    Reviewed Sept. 16, 2025

    Excellent job! The dispatch and driver were both very nice and helpful. The price is slightly higher than competitors but also their price was locked from the beginning and other competitors had potential of price increases. Also, you pay for what you get and Sherpa did a great job!

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    Customer ServicePriceStaffRates

    Reviewed Sept. 12, 2025

    Sherpa handled the transport of my car with no problems. They sent the job out to various shippers and one was assigned to my job within 2 days of acceptance. The price quoted was what I paid no add ons. The pickup and delivery were also within the timeframe quoted. The shipper contacted a pickup of within 5 days of order acceptance and mine came in at 2 days. Delivery quoted was within 5 days for the travel from and to destination. Mine came in at 5 days. Pickup door to door could not be done due to narrow streets and DOT restrictions.

    The driver went out of his way to accommodate a pickup within 2 miles of my home all happened the night of pickup. Delivery, I learned my lesson, narrow streets all around, I found a parking lot used by large big box retailers close to highways and within 5 miles of my home. I changed the drop off to this location was not charged additional fees to do so. Get the drivers contact number and name for communication purposes after car is picked up.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaffRatesTransparencyResolutionTimelinessHonesty & Transparency

    Reviewed Sept. 12, 2025

    “It is not always the good ratings that make a good company. Sometimes those reviews are misleading, and companies use them to charm customers. My experience with Sherpa Auto Transport proves otherwise.” I hired Sherpa Auto Transport to move my 2024 Toyota Highlander from Louisiana to Seattle. I trusted their positive reviews, but my experience was a nightmare from start to finish. Unprofessional and rude management: The manager assigned to me insulted me and even cursed at me when I asked for updates. This is completely unacceptable.

    Vehicle delivered damaged and dirty: My car arrived extremely dirty, with scratches on the body and wheels scraped on the sides. Police involvement: The driver even refused to return my keys until I was forced to call the police. No customer should ever go through that. False promises: After I escalated the issue, a senior manager called me. He admitted his colleague’s bad behavior and promised Sherpa would pay for the paint and repairs. But later he told me the carrier denied my claim and said he would send me the insurance information. I never received anything until I kept sending multiple follow-ups.

    Ignored and delayed responses: After many emails, an agent finally responded with the insurance certificate of the carrier (G&D Car Carrier/Lancer Insurance). They also told me Sherpa cannot file the claim on my behalf — even though my contract was with Sherpa, not the carrier. They left me to fight with the carrier’s insurance on my own. Complete runaround: I recorded videos, collected photos, obtained a professional $12,000+ repair estimate, and sent everything to Sherpa. Instead of taking responsibility, they delayed, avoided, and pushed the burden onto me.

    At no point did Sherpa clearly tell me that they would not file a claim. Instead, they promised to take care of the issue, only to backtrack later. I have emails, screenshots, and recordings that prove everything I write here. I can’t download all the pictures, just go on Google reviews, I posted everything. 🚫 Customers need to know: Sherpa Auto Transport hides behind good reviews, but when problems happen, they leave you stranded. I will never use Sherpa again and strongly advise others to think twice before trusting the polished ratings they promote.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffTransparencyTimeliness

    Reviewed Sept. 9, 2025

    I called Sherpa and talked to a guy named Scott. I liked him, so I decided to go with them. The transport service itself was good. My car got there safely. I didn't have much time. I know that Sherpa had told me who they were contracting with would give me a call 24 hours in advance, and they called me that same day. They wanted to meet at around 1:30 in the morning to pick up the car. I told them that was not gonna work for me. So, he asked me if 7 o'clock that next morning would be better for me, and I said it would.

    As far as the communication with the driver going forward, it was really good. He would text me. I would text him asking where he was because it was a cross country. He was always very quick to respond to me, even though he was driving and on the road. So, I appreciated that. My car got there at roughly the time that he said it would get there. I would definitely use Sherpa again.

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    Customer ServicePricePunctuality & SpeedStaffEase of UseRatesTransparency

    Reviewed Sept. 9, 2025

    I search online and I found that Sherpa has a very good reputation. I was concerned whether they can help me find a driver in time and also whether they will have some damage to my car during the transport. By search online, I found that Sherpa has a lot of positive reviews and I see very little negative reviews. So, I finally decided to use Sherpa. They gave me a quote, and then I agreed with that price. It is acceptable. The pickup and delivery of my car were very timely. They directly brought it to me.

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    Customer ServicePriceRates

    Reviewed Sept. 9, 2025

    Sherpa's price lock promise was good. Their customer service was fine. I live in a neighborhood where the truck would not be able to come into, so I met the transporters about a mile away. I had to because the vehicle would not fit in this development. It wasn't their fault. My experience was better than I expected.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 9, 2025

    We arranged the transport for the car out here. My wife was the one that locked it in. She liked that the rate wasn't gonna change. She read some stuff online how some carriers will change the fee after they've made it out here. The fact that the fee was gonna remain the same was what made her lock it in with Sherpa. The transporters were fantastic. They were great communicators. They got out here super fast and smooth. I'd recommend them to anyone.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Sept. 9, 2025

    I needed someone to ship my car, and I used Sherpa. Everything went fine. The driver was on time and responded really fast. Overall, the service was straightforward. I appreciate it.

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    Customer ServicePriceStaffRates

    Reviewed Sept. 9, 2025

    We had a great experience with Sherpa. The customer service rep asked me what I wanted and I said it didn't need to be closed. The shippers were a little bit late as far as days that they were able to pick the car up, but it all worked out in the end. The guy was so nice, and everything was great. They brought the car to us from San Francisco to San Diego.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Sept. 9, 2025

    Sherpa's overall service was great. I had a great driver who was very friendly. I didn't have any problems at all. He stayed in communication. The only thing is the location tracking app should be improved. It never worked properly. I really couldn't track my car and do the location like you should be able to check in. The tracking is horrible. Otherwise, I don't have any complaints. I like that when I call customer service, I was able to speak to someone on shore. That was important to me. So, I'm very satisfied. I will use them again.

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    Customer ServicePriceStaffRatesTransparencyCommunication

    Reviewed Sept. 9, 2025

    I was moving a car from one state to another. I used Sherpa due to a combination of recommendation and pricing. Their customer service was good. I just didn't fully understand that they would be subcontracting out. I knew Sherpa was a broker but the company that they subcontracted out to subcontracted out to another company. There were a few handoffs there. The car was delivered fine and everything proceeded as I expected. That was just a little bit of a surprise to me. Overall, the service was performed as I expected it to be. The car arrived in good condition.

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    Staff

    Reviewed Sept. 6, 2025

    Sherpa Auto Transport produced what they promised, my new Lexus was delivered in the time promised. The car was perfect and safely brought to me. Very Professional and very accurate. I would highly recommend and I would use them again if needed. A++++

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 5, 2025

    Great customer service, answered all my questions. Driver from Jana transport on time to pick up the car, adjusted to my schedule, very happy about it. When I called, they were always nice and answered all my questions. Sent me email as requested. Overall great experience.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2025

    Sherpa Auto Transport did a great job moving my car from Maryland to California. The car arrived on time, in perfect condition, and their customer service was friendly and responsive. The process was smooth from start to finish, and I’d definitely use them again.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 29, 2025

    The Sherpa people were really nice, pleasant and straightforward with everything. They were basically by my side throughout the whole process of getting my vehicle shipped. The process was swift and easy. I have no complaints. They picked up the vehicle in Hawaii then let me know what was going to happen. I met them at a known road, and I picked it up from over there. The communication with the driver was great. Sometimes, I'm a little bit iffy on folks, if they could drive my type of vehicle. I drive a manual car, so once I get to know the person and get to see that they can drive the car, it’s great. The quote was very accurate. I paid what I paid and everything was done easily. The car was in the condition I brought it to them in.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2025

    I felt that the communication could have been better. I had to call the driver to find out when or if he would arrive because it was so late in the afternoon, I didn't think the driver was coming so I took initiative to call. I'm glad I did and was able to speak to the driver, he confirmed he would arrive after 6:30 pm to load my truck. Other than that, my experience was great, my truck was deliver to my new address in record time from Virginia to Las Vegas in less than five days.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Aug. 28, 2025

    I had moved another vehicle probably a month before and it was a great experience. And so, I called the company to do it again. But this time it just was not going well at all. I was having a problem with them. Sherpa came up when I googled and doing it with them was easy. I had no problems at all so it was great. The driver was okay. I took pictures of his truck and we walked around the vehicle and made sure what kind of dents were there and then he went on his way. The vehicle got delivered promptly, exactly when they said it was going to. The price was excellent. I was almost scared it was too low.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 25, 2025

    From the beginning, the process was very easy to follow and booking the service was straightforward. Throughout the entire process, the Sherpa representative stayed in constant communication with me, keeping me updated on the status of my request. The vehicle pickup was also smooth, and the final delivery at the destination went without any issues. Sherpa and their transport partners are very professional!

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    Customer ServicePriceStaff

    Reviewed Aug. 20, 2025

    We were very happy with our Sherpa Experience. The amount we were quoted stayed the same, we received a call before the driver showed up to transport the vehicle and he was very professional and conscientious about making sure the vehicle was strapped down and ready to move. The delivery was spot on as well. I would encourage others to use Sherpa for their vehicle transport.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 18, 2025

    A friend recommended Sherpa, and Sherpa did not disappoint. The pricing was fair. I have a brother-in-law in the transportation business who reviewed all the documents and pricing and said it was a good deal. Sherpa communication throughout the pickup and delivery of my care was excellent. I would use them again.

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    Customer ServiceTechRefunds & PayoutsStaffCommunication

    Reviewed Aug. 16, 2025

    Difficult to connect with driver and company. Car was delayed bc driver was stopped by police. Poor communication. No plan to provide partial refund for delay. I had to take another day off work. Delivery occurred outside of window. You should know they contract with drivers. Customer (we) don’t know how those drivers have been vetted.

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    Response from Sherpa Auto Transport

    We apologize for your experience. We pride ourselves on having the best customer service in the industry and are always disappointed when we don’t live up to our standards. We’ve attempted to find you in our system, but we are unable to find any matching customer or carrier information. Please email feedback@sherpaautotransport.com so that we can hear more about your experience.

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    PriceRefunds & Payouts

    Reviewed Aug. 16, 2025

    Everything went very smoothly. Only thing was their delivery day range was outside of the dates they quoted (e.g., there was a delivery range at quote which then got pushed back a week once I was committed to the order with no refund). Overall smooth process, they will outsource the delivery service however.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 14, 2025

    I found Sherpa based on research and reviews as this was our 3rd vehicle we were shipping across the US and our experience with our previous transporter was not great. Sherpa lived up to everything we read, and the experience was excellent and smooth from start to finish. I wish I knew about Sherpa when I shipped my other cars. There was constant communication about details of cost, getting a transporter, to pick up and drop off locations. The cost was inline or more competitive than other transporters. The driver was friendly, prompt and communicative. I would absolutely use Sherpa again!

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Aug. 12, 2025

    Sherpa did a good job last year, so I did a repeat this year. I had my car shipped from Sarasota, Florida to New York State. I set it up online, but I would have preferred to speak to a human about it. It was a little unsettling to do it all online and not to be able to speak to a human. When I called Sherpa, no one ever answered and I didn't like that aspect. When I had questions, I had to send it in a chat box or a message and it was answered. They gave me a window of 5 days. It was picked up on a Thursday in Florida and I received it on Monday in Delmar, New York.

    The driver was excellent. He had me sign something on his phone and let me check it out, walk around and it was very clean. Last year, it was dirty when I got it.He said he didn't get in any inclement weather. The quote was perfect. It was what he gave me. There was no extra charge. The only thing that I would complain about is that I would have liked to have had it earlier in the day, but that's not a big deal. I would recommend them and use them again.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 12, 2025

    The transport with Sherpa was seamless. It’s a fair price. I wasn't there for the delivery and I had a family member pick it up for me..

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    PriceStaffRates

    Reviewed Aug. 12, 2025

    Setting up the transport with Sherpa was very easy. I had a good experience from top to bottom. had to change my schedule, but they were very flexible with it. The driver was very responsive. It took three days to get from LA to Chicago.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2025

    I was purchasing a car from out of state and I wanted to get it transported. I looked online and Sherpa seemed to get some good reviews, so I used them. The service worked out fine for me and it was good. The car arrived here when they said it would. If I needed to use a transporter again, I might use them.

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    Reviewed Aug. 6, 2025

    Super experience! The car carrier was awesome. Smooth and wonderful experience. He was going to beat me to the destination and I provided him with a drop off location in a parking lot. Locked my keys in the glove box as we discussed and my vehicles were safe and sound. Super service with Sherpa once again.

    Kim

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Aug. 4, 2025

    Sherpa had the best response both in terms of clarity and available price when I was looking for an auto transport. I actually talked to a couple of customer service representatives. I had one who gave me the initial info and a quote. When I decided to actually go with them, I called back and talked to someone else. Both of them were good. They knew the situation and the details, so it was pretty easy to pass from one agent to another. They were straightforward. The process itself is a confusing process with uncertainty and the price, the bidding, but they were pretty clear about laying down what to expect.

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    Reviewed Aug. 3, 2025

    My daughter was moving cross country for a year, needed a car, and sending the car over to her was easier than trying to buy a used car out there. A friend of hers had recommended Sherpa, so we decided to go with them. There was a little bit of confusion on the pick-up because they wanted to pick it up a day earlier than we said we'd be available, and we panicked, but we got it straightened out with an email, and it was handled very easily. The driver was fabulous. He picked up the car up right on time and delivered it really quick. We communicated through text and everything was great.

    I thought the quote was a little high. They originally gave us a quote, and when we booked it, they wanted to go higher to make sure we got it picked up. But we got a quick pick-up, and the delivery was faster than we expected, so it worked out well.

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    Customer Service

    Reviewed Aug. 2, 2025

    From the time that I talked to someone about Sherpa to the very end, it was phenomenal. I was certainly leery about having my car shipped. But the fact that it was wonderful from the beginning put a comfort in my feeling. Sergey is the one who delivered the vehicle. I live in a gated community and it was very difficult for him to get his huge vehicle within the community. But my brother and I were there, and he came up with an alternative. Everything worked out. It was superb. I'll use Sherpa again if I have to.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 2, 2025

    I found Sherpa online and chose them for the quotes and fast information they gave. The customer service representative was really good and the driver was a 100% amazing guy. Everything's good.

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    Customer ServicePriceStaff

    Reviewed Aug. 2, 2025

    I ship cars every year and I told Jeremiah that I was looking for somebody I can call and have a relationship with. Hopefully, I found it in Sherpa. I had talked to all these other people and other companies, and I've shipped with other companies, which have been disasters. When I spoke with Jeremiah at Sherpa, the guy was engaging. I felt like I could trust him. I don't wanna disparage their industry, but you can't trust a lot of people in this industry.

    When you have a problem, you call somebody and you get somebody who you've never talked to before and they could care less. This guy seemed genuine. I felt like I had an open line of communication with him, which is what I wanted. The car was picked up in the timeframe they said it would be and it was delivered early. They didn't jack up the price on the end, which a lot of these companies do.

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    Customer ServicePriceStaff

    Reviewed Aug. 2, 2025

    I found Sherpa Auto Transport online and chose them because of their prices and the other was the contact that I received back when I inquired.

    Everything went very smoothly, from the time they told me they would set up a person who accepted the contract to pick up the car. The driver was very cooperative with family from both locations when we loaded the car and when I picked up the car. My car was transported from Chicago to Arizona.

    Communication was excellent. It was planned out for three days, and it was actually done in two. I was very pleased with that. I received contact the whole way, when he left, when he was close to where pickup was, when he arrived.

    I felt like the operation was very professional. I had never done it before. It was very pleasing to know that it could be done at such a low cost and professional level.

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunicationTimeliness

    Reviewed July 27, 2025

    When I moved from Washington state to Tennessee, I needed a reliable transport service for my vehicle. I did some research and considered two different companies, but Sherpa Auto Transport was the first to get back to me with detailed information. From the start, they set clear expectations and kept me updated throughout the process. The experience with the transport organizer was great. They gave me a window for pickup and were proactive in communication. Originally, the driver was scheduled for the next day, but he called me the night before to ask if he could pick up my car earlier. This worked perfectly for my schedule. The driver was able to pull up directly in front of my apartment complex, which made the process seamless.

    The driver himself was excellent. He conducted a thorough inspection of my Mercedes C-300 and sent a confirmation email immediately afterward, which assured me of the vehicle's security. Additionally, because I didn't have anyone available to sign for the car in Tennessee, the driver suggested leaving it at the airport. This was extremely helpful, as my car was waiting for me in long-term parking when I arrived.

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    Customer ServicePriceStaffRates

    Reviewed July 26, 2025

    I hired Sherpa Auto Transport because of their door-to-door service, which meant I didn't have to drive anywhere to pick up my car. This feature was my primary reason for choosing Sherpa over other companies. During the setup process, the customer service was good, and I found the quote they provided to be fair. I shopped around a bit, and Sherpa's rates were reasonable compared to others.

    The pickup and delivery went smoothly. The driver, Jose, was wonderful—I can’t recommend him enough. Overall, I had a positive experience and would definitely rate Sherpa as 5 stars. I’d use them again without hesitation.

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    Reviewed July 26, 2025

    I researched about four different companies, looked at online reviews and saw that Sherpa had good ones. I had them move my car from the Fort Worth area to Chicago and the transport process went very smoothly. The scheduling was efficient, with the pickup happening the day after confirmation. The communication with the transport organizer was flawless, making the process stress-free and earning my high recommendation. My car was promptly loaded onto the large transport truck with minimal hassle; I merely handed over the keys and signed some documents.

    The quote was quite reasonable and consistent with the final price, aligning perfectly with my budget expectations. Given my experience, I would confidently recommend Sherpa to friends and family for their vehicle transport needs.

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    Reviewed July 17, 2025

    I chose Sherpa Auto Transport after initially facing challenges with a different transport company. The first company had confirmed a pickup date and time for my vehicle but became unreachable when it was time for the actual pickup. Frustrated, I turned to online reviews and found recommendations for Sherpa Auto Transport, which led me to give them a call. My experience with Sherpa was notably better; they were responsive from the get-go and answered their phone, which gave me confidence in their service.

    While there were minor hiccups with the car pickup arrangement, everything was ultimately taken care of by the person I purchased the car from. Price-wise, Sherpa's quote was reasonable for the service offered. Their customer service and quality of service would receive a solid 4 out of 5 from me, reflecting my satisfaction with the overall experience. When it came to the cost, I'd rate it a 5, appreciating the value for money.

    Regarding the pickup and delivery, there were specific concerns initially, such as ensuring a fan switch and other requirements were attended to. The company, however, contacted the car's former owner to coordinate these specifics, which worked out well, though I wished I had been directly informed of these arrangements. Tracking the car en route was somewhat challenging, but on delivery, the car arrived in excellent shape, leaving me very satisfied.

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    Reviewed July 15, 2025

    I picked Sherpa Auto Transport based on an online search through my Safari browser where I compared different options. My overall experience was positive, although the customer service did lack in communication, which could have been improved. When shipping a vehicle from a dealer in Pennsylvania, the dealer was informed about the pickup, but I wasn't notified. This left me in the dark about the shipment's timeline until I contacted them myself to learn about the estimated delivery day, though not the specific hour. The transport took just two days, which was impressive, and the driver was personable and efficient. I even tipped him well for doing a good job. However, communication remained sparse until about 45 minutes before the driver arrived. Everything came in fine, with no problems at all.

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    Reviewed July 15, 2025

    Sherpa was recommended as one of the best. For the transport, we started in Norman, Oklahoma and ended in Apex, North Carolina. The process was scheduled to take 3 to 4 days. Though I was only present during the drop-off, the driver, Mikhail, coordinated with my coworkers for pick-up. For drop-off, the vehicle was conveniently placed at a nearby shopping center parking lot, making the process smooth and hassle-free. Regarding the driver, I found my interactions pleasant; he really left an excellent impression. As for the condition of my car, it arrived just as it was handed over—no surprises there.

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    Reviewed July 9, 2025

    I went with Sherpa Auto Transport to ship my vehicle, and my experience was positive. Their customer service made a strong impression by thoroughly explaining what to expect, which alleviated concerns about potential damage during transit, particularly with my 11-year-old car. Though their quote was slightly higher than others, the assurance of a closed container, coupled with excellent online reviews, made me comfortable choosing them.

    The rep assisting me was exceptional—helpful and responsive to all questions and concerns. However, communications with their subcontractor presented challenges due to a language barrier. Despite this hiccup, everything was eventually sorted, and the service was delivered in a timely manner.

    I'd rate Sherpa's overall service a 3 because of the subcontractor issues. However, Sherpa's customer service and the actual vehicle handling deserve a 5, as they took great care, documented every detail, and the driver ensured no damage occurred on the 1,100-mile journey. I am satisfied with the outcome and felt it was worth the extra cost for the peace of mind it provided.

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    Reviewed July 6, 2025

    After much consideration, I chose Sherpa Auto Transport because a friend from Las Vegas had referred them to me. I initiated contact both over the phone and online—it started with a call, then moved to an online setup. My interaction with their representatives was quite helpful. I needed to transport my vehicle from California to Florida, which is quite the distance.

    I was pleased with the quote provided by Sherpa Auto Transport. When I compared it to another company, it turned out to be the better option. Sherpa did a good job explaining the process to me, offering an overview of how the transport would proceed.

    During the process, I mostly interacted with a rep named Jeremiah, but I also spoke with others due to staff shifts over time. All of them were very supportive. The pickup was managed by my sister since I was already away; she mentioned it went smoothly. Upon the delivery, me and my son received the cars without any hitches.

    Overall, my experience with Sherpa Auto Transport was fantastic. The company handled everything as projected, with punctual scheduling and smooth transitions. Based on this experience, I would strongly recommend them, just as my friend recommended them to me.

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    Reviewed July 5, 2025

    My transport experience with Sherpa was excellent!!! They took pictures of the vehicle when they picked it up and when they dropped it off. I was totally updated as my vehicle was en route and I would definitely use Sherpa again. I was informed when the vehicle was picked up and when it arrived in state. The timing was great, it allowed me to work half the day and still be home for the delivery.

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    Reviewed July 4, 2025

    0 stars - Sherpa did nothing but leave me stranded. Booked with Sherpa in May 2025 for late June car transport. Heard nothing at all from them for 3 weeks so I call them with a week left before my move. They said they usually will schedule in the last week and will call me. Still no communication at all from them, so I contacted them 48 hours before I move & they tell me they are still working on it.

    Still nothing! So, I call them with just 23 hours before we move out of state & they tell me that can’t book anything for me & I should look for another transport company. However, they said they would graciously waive their $50 cancellation fee. Told them thanks for nothing & making me look for someone else with 22 hours left. That is not acceptable, nor professional. How are they so well rated when they don’t do their job, don’t communicate, don’t care at all and leave people stranded?

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    Reviewed July 3, 2025

    Sherpa’s representatives stood out with their clear and effective communication, which inspired confidence. They didn't seem pushy, and their transparency was refreshing. When it comes to something as critical as vehicle transport, it's crucial to go with a company you feel comfortable with, rather than just choosing the lowest price. Sherpa's ability to address all my questions reassured me of their reliability.

    The service for my 1994 Pontiac was impressive. Despite living in a metro area that complicated delivery to my address, Sherpa ensured I could retrieve my car easily by covering the cost for a ride to their location. My vehicle was delivered incredibly fast, within just three days. While I acknowledge that I might have been lucky, their diligence stood out, from the driver's meticulous inspection to the careful transport of my vehicle. Everything arrived in perfect condition, underscoring their commitment to quality.

    Sherpa did an excellent job, and my seamless experience with them makes it easy for me to recommend them to friends who might need auto transport services. If you ask me to rate their service, they get top marks for sure.

    If you're considering auto transport, Sherpa Auto Transport should be on your list. They're a company that gets it right.

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    Reviewed July 3, 2025

    I was moving back to Washington state from New Jersey and I wanted to avoid racking up unnecessary miles on my car. Driving long distances would've been costly and time-consuming, considering I’d have to stop frequently for rest due to long hours on the road. Most transportation companies I contacted required partial payment by card and the rest in cash, which wasn't feasible for me. Sherpa stood out because they accommodated full payment via credit card, even though their quote was higher than others; it was absolutely worth it.

    The entire process, from pickup to delivery, was seamless. Sherpa provided a convenient five-day window for pickup, and the delivery was fast—taking less than their estimated 7 to 10 days. The delivery logistics were well-communicated; they even adjusted plans due to scheduling conflicts with another car pickup, keeping me in the loop. Although my car had to be delivered to a nearby high school instead of directly to my house due to street restrictions, the transition was smooth. Both drivers I interacted with were courteous and professional.

    While I chose an open transport option, Sherpa assured me that my car would be safely accommodated, without any part dragging on the ground. My overall experience with Sherpa, and their business partner, Umbrella, was superb, and both demonstrated excellent customer service. While conversations confirmed other transport options would’ve cost less, the reliability and convenience Sherpa offered, along with their friendly and effortless service, made the higher cost justifiable and definitely recommendable.

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    Reviewed July 3, 2025

    Sherpa offered the best price when I needed to ship my car to my son, who is on active duty. From the beginning, the communication with the rep was smooth and easy, highlighting their professionalism and knowledge. The transport's timing was within expectations.

    For the overall service, I'd give Sherpa a top rating, thanks to their accuracy with the quote and the final price matching perfectly.

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    Reviewed July 2, 2025

    My aunt, who is 94, needed her car moved to California. Initially, she had arranged with another company, but they never showed up. I was tasked with finding a reliable service, and after talking to several options, it was a conversation with a gentleman, Walter, that convinced me Sherpa would deliver on their promises. Despite the bit higher quote than others, the representative explained everything thoroughly, making me feel it was worth the service. They managed to pick up the 2025 Subaru Forester within just two days and promised delivery within five to seven days — they delivered it essentially in just five days. My aunt, located in California, received it sooner than expected and said everything went as planned, which relieved us both. If a friend asked for my recommendation, I'd tell them to make Sherpa their first call.

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    Reviewed July 2, 2025

    Sherpa was excellent. They were very prompt. They were very businesslike. The driver was very polite. I have no complaints about them.

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    Reviewed June 28, 2025

    Sherpa’s customer service is good. They kept us in contact all the time, let us know what was going on and followed up. Actually, we threw curveballs at them and they handled it very well. They couldn't get their truck down our driveway. And then my daughter wasn't available when she was supposed to be. They came a little earlier than they said. But they were accepting of the curves that we threw at them. They do business well, and that's what we expected.

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    Reviewed June 28, 2025

    Everything went very smoothly with Sherpa. They were very up-front on how long it would take. And getting back to me with questions, they were very good. I was impressed with the communication and the professionalism. The pricing was very fair. We were very happy with our service.

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    Reviewed June 27, 2025

    I wish Sherpa could get things arranged more quickly to transport my Toyota RAV4. Waiting till four days before departure to know who the carrier is was nerve-wracking for me. The second driver, Alex, was excellent. He called the day before he was going to leave and told me when he would be there. He was there when he said he would be. And he called. I had the car picked up at my son-in-law's house and delivered to my brother's house. In both cases, Alex called them, let them know when he would arrive, and was there when he said he would. During the trip, I talked to him twice just to confirm things.

    I got higher and lower quotes but I wanted a company that would do everything. I didn't want one of the deals where I pay the broker and then I have to deal with the driver separately. Sherpa was the best quote among those who had a sort of uni-pricel. It was more expensive coming back than going out, not sure why.

    Next year, I might just drive there instead of shipping the car there. It's on the edge of being financially advantageous by driving it there myself with a couple of friends and paying for meals, gas, and motels along the way. I'm gonna save money that way. But I might save enough money that it's worth it too for the hassle.

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    Reviewed June 21, 2025

    Sherpa made sure that all the costs were upfront and that the driver was not gonna be charging anything extra, even though they're a broker. I looked at a lot of reviews, saw how they're running their business and their guarantees. I just wanted a flat rate and not any surprises on the back end. And that's what I got.

    Once I was notified of the driver who was gonna be in charge of the logistics, basically picking up and dropping off, they were easy to get in touch with. They sent pictures of where they were at so we could bring the vehicle to them, ‘cause our residential road is not big enough to actually load the vehicle. We met at a very convenient place, literally less than a block from our house. The driver who communicated with us said, “This is the route that I'm gonna be taking.” And he gave an estimate of when we'll hear back again, when they'll be in California.

    Once they got to California, which was definitely within the window of the email, he confirmed. My daughter lives on a road more accessible for a big rig for the car to be offloaded. The driver, which shocked me, and I was so pleased, literally took the car off of the rig, drove it down to my daughter's house. She didn't have to walk to where he was offloading. We didn't even know he was gonna do that. He knocked on her door and gave her the keys and made sure the bill of lading was complete. The experience was above my expectations.

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    Reviewed June 21, 2025

    A friend that had used Sherpa twice before recommended them to me. The customer service was excellent. My driver was very meticulous about everything. He stayed in communication with me. Everything was excellent from start to finish. It went very well.

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    Reviewed June 21, 2025

    I had used a different auto transport that was fine. I started reading reviews and Sherpa’s was better. Their customer service was efficient. My car arrived at the time that I expected it to. I know that it was in the area for several days before it was delivered to me, parked somewhere. However, I think there could be a little bit more communication. A lot of times, the drivers’ English isn't great. I've experienced that with both companies. But it worked out and was as planned. The driver could have met me in my neighborhood. I sent him a pin for my phone. And there was a place he could have pulled over and parked his big truck, but he said he couldn't find the location. I sent him a pin because it was along the side of a road. I don't believe that I could have communicated to him what to do. I don't think he could have understood. He just said he couldn't find it, so I sent him to a Walmart. I just drove there. But since I had to wait for him, it would have been nice if I could just wait at my house ‘cause it was a hot parking lot.

    The first company that I worked with was nice and flexible ‘cause I had to change a date but they were impossible to reach at all. I would be on the phone forever. Sherpa responded really quickly to an email. I said. “I needed to change the state a little bit.” They just resolved everything really quickly. Sherpa was more efficient and professional.

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    Reviewed June 21, 2025

    I moved from California to New Jersey and had a sedan that needed to be moved. Sherpa was recommended to me by a friend who had also done something similar. I checked out the Google reviews and it seemed fine. I spoke to someone, got a quote, and then I went in for the open transport. I signed up online. At that time, I got a discount. So, I locked it in immediately. Based on my research, it seemed like for cross country the price was good

    I was impressed with their proactiveness. I mostly communicated with them via email and they were very responsive. As soon as I dropped an email, I got a response within 15 minutes. I was not there for the pick-up ‘cause I had already moved. They have a document called the bill of lading which they review and then send over via email. I received that and got a confirmation email as well.

    I was there to receive the car. The same bill was reviewed and it checked out. It was very descriptive. They had images of all the angles of the vehicle and everything was marked. So, it was good.

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    Reviewed June 21, 2025

    Setting up the transport with Sherpa was very simple. The person I dealt with was excellent. For the pickup, I had to meet the driver but I had no problem. He gave me a call and said he'd be coming at this time. When he got there, he said, “I'm a little concerned about driving." 'Cause the streets that I live on have low hanging trees. So, he said, "Can you meet me?" It was three blocks from my house. I'm like, "That's fine. I'll be right there." He was excellent. The quote was perfect. It was right on..

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    Reviewed June 21, 2025

    Sherpa was very up-front about the pricing. The competitors had prices. But what ends up happening is if you read reviews or ask questions, then you find out later that they're quoting you a low price to try to get your business, and you're gonna get a surprise price once it was delivered. I'd rather know how much it cost and have the job done, and have it be that cost.

    With Sherpa it just was what it was. So even though it was a little bit higher on the front end, at least I knew. And they did a good job. They coordinated it and found the driver. He picked it up, no trouble, drove it down here, dropped it off right in front of my house. The guy who had the car was waiting on the title. So, from the time he said it was good to go, the driver got it the next day and dropped it off the next day after that. The guy on the other end took all the photos and when he sent it to us, it came off the truck in the same condition. The driver had a truck with a trailer on the back. Our situation is different because we have an empty lot that's right across the street from us. So he just pulled into the empty lot, rolled the car off and drove it into my driveway.

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    Reviewed June 21, 2025

    Sherpa was a recommendation from a friend of my wife's that had used them a couple of times. I called and spoke to them. My favorite part was that they had guaranteed a price. In other words, they're mostly a broker and they're dealing with truckers. And those truckers, when they're completely empty, they'll charge very low prices. As they fill up and they have one spot left, they like to charge a premium and other companies pass that premium on to you. They say it was 900, then they call and say, "Well, we can't do it for any less than 1,050." Sherpa guarantees it. They hooked me up with a good driver and truck. He was very courteous.

    The original price they quoted was higher. I told them that I wasn't interested if it was gonna be that high. If they could do it for X and they said to give them a minute, they think they can. They got back to me and they matched the price that I had suggested. They did a great job and kept me apprised the whole time and it was a very good experience.

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    Reviewed June 21, 2025

    My daughter went to school on the East Coast and I live on the West Coast. So, we didn't wanna make the drive. We thought it'd be better to use transport. The initial part of setting it up was really easy. But that’s initial. ‘Cause there's so many companies out there. So, I'm glad I got a personal recommendation, because there's a trust factor with a vehicle.

    The representative I spoke with told me the whole truth. He was nice. He said the price and told me what they do, and if they don't get it done within a certain time frame, Sherpa takes a reduction on what they take in and then people pick it up. That's exactly what happened, ‘cause it got picked up not late but like a week before it was scheduled.

    The car was in good condition when it was delivered. However, there was a little miscommunication on the final payment. We had to give them cash or a cashier's check. I thought Sherpa took care of everything, but Sherpa just takes their piece at the beginning. Then I paid the guy straight up. So, we only had a two-minute thing we had to discuss. So, it's probably me 'cause I didn't read the whole contract. The quote was right in the ballpark. They said it could vary a little bit but it was good. I would recommend Sherpa. People don't do it too often, so they wanna get it right.

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    Reviewed June 19, 2025

    We had a very good experience with Sherpa Auto Transport. They gave us a good quote and found us a great trucking service to deliver our car to our home. At first, we did not understand that Sherpa is only a broker. But then we figured it out. We would definitely consider using Sherpa again. Thank you!

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    Reviewed June 9, 2025

    Thank you to all the brokers on the Sherpa end. I have used your services several times and you can consider me a loyal customer. When I ship something, it usually comes with short deadlines. You all not only find me a shipper to take care of it, but also follow up along the way. I appreciate the way you all handle your business; it makes my job much easier.

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    Reviewed June 8, 2025

    Sherpa is very good. The car was in Portland and I live in San Diego. It was a 1962 Corvette. I chose closed transport and on the top. I had to go half a block up the street because the driver couldn't make the corner here. Everything was fine. There was no problem at all.

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    Reviewed June 6, 2025

    I have a friend who had used Sherpa service to transport his car. So, I just trusted him on that and I had a good experience. I did an open transport with them for my Toyota Camry 2018.

    Initially, the company that had promised to pick up my vehicle ran into some issues with the truck. So, Sherpa assigned me a new company immediately. And the truck driver from that company gave me a heads-up call and he came on time to pick up my vehicle. It was smooth. And he delivered on time as well.

    Sherpa was expensive compared to another quote that I had received. But since I knew someone who had used Sherpa, I did not wanna take a risk although I was spending more. Fortunately the price lock promise was good. I wasn't asked to pay anything more.

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    Reviewed May 23, 2025

    I shipped my car from Seattle to NYC and had a fantastic experience. The team was professional, fast, and reliable every step of the way. Communication was clear and timely—they kept me updated throughout the entire process. My car arrived on schedule and in perfect condition. Highly recommend if you’re looking for a stress-free auto transport experience!

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    Reviewed May 16, 2025

    Great price for delivering a car to my son. No problems and the transfer was very easy. The driver knew the area in Florida and made the loading extremely easy by picking a parking lot in back of a shopping center, He was able to load the car very efficiently. My son said the retrieval of the car was also just as easy!

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    Reviewed May 14, 2025

    Sherpa stood by their commitment to the contract. There was no bait and switch tactic. What they quoted is what we paid. The driver who transported our vehicle had excellent communication skills. He kept us abreast of logistics. Treated the vehicle well. There were no issues. Would utilize Sherpa again. Would also refer friends to them.

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    Reviewed May 14, 2025

    We have tried many services and been unhappy until we found Sherpa. They stayed true to the quoted price, provided door-to-door service, and also were on time both there and back with our car. Service and communication with the drivers was also great! We would recommend them to a friend, and plan to use them again next year.

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    Reviewed May 11, 2025

    Great company. Would definitely use again. Friendly service, communicated clearly! I felt like the price was a very good value. Car came very quickly. the broker did an excellent job explaining how the process would work. It was my first time ever shipping a car so I really had no idea how it worked. I would definitely use Sherpa again.

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    Reviewed May 5, 2025

    My experience with Sherpa was just as it was expected. They did everything that they promised they would do. They were very good, efficient and understanding. I wish I could say the same for some of the transport companies, but the job still got done.

    They’ve got a few go-to places until the cops show up and then you gotta go to Plan B. I ended up with one of the Plan Bs but it was not a big deal. It’s just to be expected and that was part of the game. They do what they can where they can with what they have to work with. You may hear that from people as a negative but they have to understand that things can change on that end. Other than that, it was all good. I look forward to knowing that I can go do it again when I have to.

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    Reviewed May 4, 2025

    Was worried due to reviews online. Shipped a new dodge charger from California to florida with no issues other than a lil bit of desert dirt that cleaned right up. Same mileage as when they picked her up. Took less than 10 days from pick up to get her. If you have any concerns or hangups, don't, they know what they're doing.

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    Reviewed May 2, 2025

    Sherpa was highly rated and seemed like the reviews were good. They set up our move and their customer service was very good. I would recommend them.

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    Reviewed May 2, 2025

    I had to move a car from Florida to Wisconsin. I chose to go with Sherpa mainly because of the good ratings and comments from people out there who said that some of the other companies, when they delivered the car, wanted more money. That was a little scary.

    The pickup and delivery were very convenient. The driver was a good communicator. The delivery to my family was very smooth. There's no in-between contact. It's just that they pick up the car, and then at the other end, they contact the people for the delivery.

    Some of the companies said they get your car washed before they deliver it. I paid a couple of extra hundred bucks just to get the price lock, and I know there was another company that said, "We'll get your car washed." The car was in pretty rough shape. My sister had to wash the car just to see it. The car was pretty muddy by the time it got up north. There was drizzle and road scum from the transport. If Sherpa offered both price guarantee and a car wash for a good price, they'd be golden.

    This is my first time I did anything like that. And so, they set it all up, but what I didn't understand was the schedule when they were picking up. There was a little knowledge base that I didn't have that caused me to be confused and make a few extra phone calls. Also, transporting with Sherpa is a little pricier. They were $200 more than anybody else. But I was interested in that because of the price guarantee.

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    Reviewed May 2, 2025

    We used Sherpa because my daughter was moving, and we had a great experience with them. They were lovely. And everything went smoothly. And we chose to use them because the people were saying good things about them in the reviews. And then on top of that, their pricing was a little bit better. And I like that they would put up $300 of their own when they do the bidding.  And they said it’s 90% chance that it will be that price.

    The only hiccup was during the pick-up because the guy was an hour late, and that impacted my daughter, and she’s not super happy. But I would expect it with somebody who was shuffling different cars. And an hour is not gonna kill you. So, I was okay with it. And the delivery was easy. And so, they did a good job. They picked it up how they were supposed to, they brought it back how they were supposed to, and charged me what they were supposed to. They did all they said they would do. I don’t think they could have done any better.

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    Reviewed May 2, 2025

    I liked the consistency of Sherpa every time I contacted them. Their customer service was great. The driver was great too and I had no worries. Everything went very smoothly.

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    Reviewed May 2, 2025

    I interviewed five transporters then picked Sherpa. Customer service was okay, but the driver was excellent.

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    Reviewed May 2, 2025

    Sherpa was really good and affordable. I have a truck in North Carolina that my son doesn’t need anymore so it needed to come home. Sherpa had an online service and they were responsive. I needed to change my date and they were able to move it a little bit as I needed it which was wonderful. There was no charge for that too so it was helpful.

    The person in the transport truck called me a day or two days ahead, and let me know that he was gonna be there a certain time. He saw where my location was and we arranged a good spot. He took the car there and unloaded the truck from his carrier, and I just drove it away.

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    Reviewed May 1, 2025

    Sherpa Auto Transport was one of the transport companies that had good reviews, and was responsive in getting back to me when I was out for quotes. Their representative even worked to modify Sherpa’s quote to get closer to the lower one that I had received from a competitor. They then scheduled the pickup. It was a little bit hard getting an update from the driver particularly on the initial pickup schedule and delivery time. He ended up being late, but it all worked out. They provided me phone numbers and I was able to contact him and reasonably get updates.

    They also have a tracker, which was very helpful and convenient, and I could see where he was located as he was driving through the states. The tracker went offline at least twice and the estimated delivery time was not met. But I had already expected it because I could see where he was. Overall, I'd still recommend them.

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    Reviewed May 1, 2025

    I bought a 1974 Ford F-250 Tampa Special from my nephew in Portland, Oregon, and needed it hauled to Alabama. The truck is 50 years old, so we want to keep it in the family for a little while. I googled transport services, and Sherpa Auto Transport was there and was rated good, so I called. I did most of the setup of the service over the telephone. The service was great. They did everything they said they would do. The lady I talked to was very nice and explained everything. I'd never done this before. I was a little leery, spending a couple of thousand dollars with somebody I’d never heard of, but it worked out fine.

    The carrier stayed in touch with my nephew, got the car loaded, and gave me a couple of updates. He was very nice when I met him. The transport took about five or six days. The carrier called the morning he was going to be here and said he’d be here in 2.5 hours, and he was right on the nose.

    I knew nothing about prices. I had one priced a couple of hundred dollars higher, one lower, and Sherpa’s quote was in the middle, so I went with it, figured it’d work out, and it did. I don’t know that I’ll ever do this again, but if I did, that’s who I’d call.

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    Reviewed May 1, 2025

    I used Sherpa before. They did a good job and I liked their price. Then recently, I wanted to ship a car from Florida to Michigan. The reps immediately gave me a price and hooked it up. Overall, they’re a good company and I’d use them again.

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    Customer ServicePricePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed May 1, 2025

    We couldn't be happier with all aspects of having the car transported by Sherpa from East Coast to West Coast. It was very straightforward. Contacted via the phone and walked through the process. It was a challenge for them because at the time, we didn't have our house on the market, so we couldn't give them a specific date, but they were able to lock in a period for us, and they were able to answer all my questions. And as it worked out, the house sold faster, the timeline for moving accelerated more than we expected, and when I called back, they immediately found a transport company to pick up the vehicle, so they were very accommodating. The coordination with the driver as far as where to pick up and where to deliver the car was great. In both instances it wasn't conducive to having a large truck come into a residential area, and we were able to coordinate a nearby location.

    Everything went according to plan. The car arrived, and other than a little dust, which we expected because it was on the back of a carrier, everything was exactly what they said it was going to be, as we expected it to be.

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    Customer ServicePriceRates

    Reviewed May 1, 2025

    Setting up the transport with Sherpa went very good. The quote they provided was fine and accurate. I’ve referred three people already.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed May 1, 2025

    The customer service with Sherpa was very good. They always kept me informed. I chose them because it was easy to schedule and I was happy with how our first experience went. The car was fine and the driver was very personable and professional.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed May 1, 2025

    Sherpa had the most information and was the most trustworthy among the companies I looked at. The price wasn't an issue since all the companies had pretty much the same price. Sherpa gave me good updates throughout the transport, and my vehicle arrived just fine. It was a good experience.

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    Reviewed April 30, 2025

    This is my first time to have to work for a business and this is my first time to research different companies. The owner of this business gave me some ideas to look for and told me to look on the Forbes website, so that's what I did. When I reached out to Sherpa Auto Transport, they promptly explained their process, which I found reassuring, and we chose to proceed with their service.

    My experience with Sherpa was excellent. From my initial call, where the representative clearly outlined the steps and pricing without hidden costs, to the moment when I talked to their team again to finalize details, every interaction was positive. They provided clear guidance on logistics, which was much appreciated since our previous experience with another transporter had gone awry due to unexpected pricing changes.

    The transportation process itself was smooth. The vehicle was picked up and delivered much faster than I had anticipated, arriving on the very day I desired. For someone doing this for the first time, Sherpa made the process stress-free. Currently, I can't think of any improvements for Sherpa. If their service remains consistent in the future, I would definitely consider using them again.

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    Reviewed April 27, 2025

    We had a car transported from Maumelle Arkansas to Auburn California. The pickup and delivery were GREAT! Alex, driver, was very communicative and friendly. Car arrived in awesome shape and in a timely manner! It took 5 days which fit our timeframe. Would highly recommend Sherpa for your car transportation needs.

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    Reviewed April 26, 2025

    I bought a car from out of state and needed an auto transport service. Having explored various options, I ultimately picked Sherpa Auto Transport due to their ratings, and they seemed like the best choice after looking around for a while.

    Their customer service was satisfactory, and the experience was straightforward, as Sherpa did exactly what they promised. While there wasn't anything exceptionally outstanding, they fulfilled their commitments, and that's appreciated. In summary, my experience with Sherpa was quite alright.

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    Reviewed April 24, 2025

    My experience with Sherpa was very positive from the start. The customer service was excellent—very professional in all their interactions. Receiving a quote was straightforward and it met my expectations entirely.

    When it came to the actual transport, the driver executed the pick-up and delivery promptly and efficiently. They provided a clear time frame and adhered to it, ensuring my vehicle arrived on schedule.

    Overall, my experience with Sherpa Auto Transport was satisfactory, and I would recommend their service to others.

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    Reviewed April 24, 2025

    When my son, who’s in the military, needed his car transferred, my brother recommended Sherpa Auto Transport. From the setup to delivery, everything went smoothly. The representative was knowledgeable and professional, which made the process a breeze. The transport was scheduled for four days, and communication with the driver during this time was excellent.

    Although I didn't receive the vehicle myself, my son reported it arrived in perfect condition. The pricing was entirely accurate based on the initial quote, which was much appreciated. Overall, it was a very positive experience, and I would gladly recommend Sherpa to friends and family.

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    PriceStaffRates

    Reviewed April 24, 2025

    I needed to ship a car to my son in Virginia. The prospect of an 8-hour drive or meeting halfway seemed daunting, so I opted for shipping. I stumbled upon Sherpa during my search online and was impressed by their reasonable pricing. Everything turned out to be perfect, and I highly recommend them.

    The car was picked up at a convenient shopping plaza near my home as the large trailer couldn't navigate our residential area. The driver had a 3-car trailer with two vehicles already aboard, and my car was simply loaded on the back. The process was smooth, and the driver was very polite and courteous, leaving me thoroughly satisfied with the service.

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    Reviewed April 18, 2025

    I needed to have my car picked up quickly because I was leaving Florida to head back to Minnesota. I needed to get it taken care of right away. While there were other cheaper options available, time was of the essence, and Sherpa Auto Transport provided the quickest solution. I was aware that I ended up paying more—$1200 or $1300 compared to the $700 I paid a week earlier with another company. Despite the higher price, I made the choice for the expedited service Sherpa offered. Regarding the overall service, the customer support was satisfactory. Although a scheduling conflict did arise when the driver had to attend an unexpected meeting, which delayed the delivery by a day, communication with the driver was maintained, and the car arrived safely in Mankato early the following morning.

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    Reviewed April 18, 2025

    I was seeking a cost-effective solution for car transportation, and I landed on Sherpa Auto Transport. My budget was modest, and Sherpa's package and pricing fit perfectly. The experience was anchored by an incredible coordinator who significantly influenced my decision to choose Sherpa. She expertly organized the process and reassured me along the way.

    The pickup was fantastic, seamlessly transporting my car down to my grandson. The journey took us from Michigan to North Carolina, and communication with the driver was exemplary. My son-in-law kept in touch with the driver, who provided consistent updates that ensured a smooth experience. Having dealt with similar services before, this outstanding encounter with Sherpa stood out, prompting me to save their contact for future needs.

    Everything about the service was spot-on, and if it were a part of a grading system, I would give it the highest score possible. I wholeheartedly recommend Sherpa Auto Transport and will happily rely on them again when the need arises.

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    Reviewed April 18, 2025

    My car unexpectedly broke down and I needed to transport it across the country. The customer service experience was amazing; they worked quickly, sent timely correspondence, and locked me in at an incredible rate that did not change later. The rate was based on the prices of that day, and upon further research, I concluded it was indeed the best deal.

    The only minor inconvenience came during pickup and delivery. The driver, who was very polite despite a language barrier, had a large 10-car hauler that couldn't navigate into my neighborhood, both for pickup and delivery. This meant I had to drive my non-functional car out to the main street to meet him, which was a bit of a hassle.

    Overall, I would recommend Sherpa Auto Transport to friends or colleagues. They delivered on their promise, making the experience worthwhile.

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    Reviewed April 18, 2025

    I needed to transport my car as I was moving from one state to another. Being able to use Sherpa Auto Transport made it significantly convenient. I didn't have to go through a research process because the service was referred to me.

    My entire experience with Sherpa was seamless and simple. The setup process wasn’t complicated and felt wholly manageable. Even though I wasn't present for the vehicle pickup, as they coordinated with my mom, their service still reached me hassle-free.

    Initially, the quote I received didn’t sit well with me, but the representative worked with me to make it reasonable, which I found appealing.

    If any friends or family need transport services, I will definitely point them towards Sherpa.

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    PricePunctuality & SpeedStaffRates

    Reviewed April 18, 2025

    I was impressed by the professionalism of Sherpa and the user-friendly website. My initial contact with their agent left a positive impression. When I reached out with questions, they were able to provide clear answers promptly.

    The quote I received was both prompt and reasonable, and I'm happy that the final cost matched that initial quote. The delivery process was smooth—the driver notified me a couple of hours before arrival, and my vehicle arrived on time and in perfect condition. Overall, I would give my experience a solid 5+ star rating.

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    Reviewed April 16, 2025

    The driver did everything that was expected keeping us updated on the progress to the destination. We are very happy with the company and the price was very competitive and would definitely use Sherpa again. I have recommended Sherpa to all our friends if they are in need of a transport company.

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    Reviewed April 4, 2025

    I went with Sherpa's enclosed transport option, and I must say that the entire process was handled very professionally. The representative was thorough, ensuring all aspects of the transport were clear and properly set, which was important to me since I ship several cars annually.

    When it came to the pricing, I provided a target number, and Sherpa met it, which I greatly appreciated. Their price lock promise was also reassuring, knowing the cost wouldn't change unexpectedly. As someone with experience in the trucking industry, I understand fluctuations, but it was great not to have to worry about any additional fees.

    The pickup and delivery process was absolutely seamless. They coordinated with the car seller at the start and kept me informed on the delivery side. The driver even gave me a heads-up on his arrival, making the handover smooth and hassle-free.

    Overall, I was extremely impressed with Sherpa's high level of service and professionalism and would rate my experience as outstanding. I would certainly use Sherpa Auto Transport again and recommend them to others looking for reliable vehicle transport services.

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    Response from Sherpa Auto Transport

    Jim, thank you for your fantastic review! We're thrilled to hear that our enclosed transport option met your expectations and that our team provided a seamless experience. Your appreciation for our exclusive Price Lock Promise means a lot to us. We look forward to assisting you again with your future vehicle transport needs and greatly appreciate any recommendations you offer to others.

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    Reviewed April 3, 2025

    One of the aspects I appreciated about Sherpa's service was the expedited delivery. They had estimated the transport would take about a week, but it was completed in just six days—a pleasant surprise.

    The driver was friendly and made the initial pickup process quite straightforward and easy to negotiate, leaving me with a good impression from the start. While I didn't interact with the drivers post-pickup until delivery, the overall experience was convenient.

    Upon arrival, my vehicle was in great condition, leaving me with no complaints about the state it was delivered in. This further contributed to my positive impression of Sherpa Auto Transport.

    If needing to relocate again, I'd have no hesitation in choosing Sherpa again as their service left me quite satisfied. I'd happily rate them 5 stars, given the high chance I'd recommend their service to others—should my friends ever need auto transport, I’d suggest they consider Sherpa.

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    Response from Sherpa Auto Transport

    Thank you for your fantastic review! We're thrilled to hear that our expedited delivery and friendly service exceeded your expectations. It’s great to know your vehicle arrived in perfect condition, we appreciate your recommendation, and hope to assist you again in the future!

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    Reviewed April 3, 2025

    My customer service experience with Sherpa was wonderful; the driver was professional, courteous, and a pleasure to deal with on both ends. However, I did find it a bit unsettling that I had to pay upfront, as I am more accustomed to paying after services are completed. This was my only concern, as having the option to pay upon service completion would be preferable in the future.

    My Jeep Wrangler arrived in perfect condition, which was exactly what I hoped for. I commend Sherpa for their professionalism and would highly recommend their services to others. Overall, my experience with them was entirely positive.

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    Reviewed April 3, 2025

    After much deliberation, I opted for Sherpa Auto Transport largely due to its Internet reviews, which have been overwhelmingly positive. Setting up the transportation was a breeze; the staff was easy to talk to and provided excellent service. My car arrived on time, in pristine condition, and the pricing was competitive. I was pleased with the communication during the entire transport process, especially given the challenging weather conditions. The driver reassured me during storms enroute from Texas to Fort Lauderdale, demonstrating careful consideration for safety.

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    Response from Sherpa Auto Transport

    Thanks for sharing your experience, Steve! We're thrilled to hear that our team's communication and service met your expectations, especially during challenging weather. Ensuring your vehicle arrives safely and on time is our top priority. We're grateful for your trust in us and appreciate your kind words about our competitive pricing. Safe travels ahead!

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    Reviewed April 3, 2025

    I looked up transport companies online and Sherpa stood out as they were the only company that reached out to me. My interaction with their customer service was pleasant; they communicated essential information via email, which made the process seamless.

    I found their quote to be quite reasonable, much cheaper than the cost of a first-class flight to the West Coast. There was a bit of a mix-up with the pickup location, as I initially expected the vehicle to be picked up at my house, but the driver coordinated for the pickup at a Home Depot in Annapolis. Despite this hiccup, the driver met my vehicle and the transportation went smoothly. Impressively, the car journeyed cross-country to Santa Cruz in just three days without any issues upon arrival.

    However, I had some concerns about the notification process for the pickup. I wasn’t informed of a specific pickup day in advance, which left some uncertainty. Although the customer service team at Sherpa couldn't provide exact details since it was managed by a contractor, everything eventually fell into place. Overall, my experience was positive, and I appreciated the smooth service and reasonable pricing offered by Sherpa Auto Transport.

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    Reviewed April 3, 2025

    After some research, I decided to go with Sherpa Auto Transport because of its positive reviews. The customer service representative I spoke with was knowledgeable and made the process of arranging my vehicle transport straightforward. Regarding the quote, I didn't have prior experiences or comparisons, but it seemed fair given what I expected.

    The delivery of my vehicle was smooth, even amidst some personal scheduling challenges; the process was efficient. My car was picked up in Oregon, and though my son was involved in the pickup, he mentioned everything went well. For the drop-off, I handled it, and the driver was friendly and helpful.

    Overall, I had a very positive experience with Sherpa Auto Transport. Despite not having prior comparison points, I found their service quality matched the positive reviews that led me to them.

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    Reviewed April 3, 2025

    After speaking with the rep of Sherpa, I certainly got a good impression. The interaction with their customer service was great. When they gave me a quote for transporting my vehicle, it fell within the expected price range. The experience with the delivery driver was also very good—pleasant and respectful.

    Sherpa handled everything efficiently by picking up and delivering the vehicle exactly when they promised. This kind of reliability was greatly appreciated, and I'd definitely use their service again in the future.

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    Reviewed April 3, 2025

    After conducting some research, I decided to give Sherpa Auto Transport a try due to its high ratings. The quote they provided seemed pretty average compared to other options I saw. My niece took care of contacting their customer service, then I met the driver who delivered our vehicle. He was satisfactory, no complaints on that front.

    Throughout the transport process, the communication was good; they kept me in the loop. Our vehicle arrived in perfect condition, looking exactly as it did when it was picked up. Overall, I was impressed with the service and would rate it a 5. Sherpa did well.

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    Reviewed March 31, 2025

    Outstanding. Delivery was as promised. Pickup was timely. Seamless. Very professional. Driver was friendly and courteous. Transport was very good. Will use again. Everything was as expected. Quality in every respect. Safety first. Timely pickup and delivery. Good value. Met expectations in every way. Easy to work with and schedule. Worked with in making schedule change.

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    Response from Sherpa Auto Transport

    Richard, thank you for your fantastic review! We're thrilled to hear you had such a seamless experience with our service. Our team takes pride in professionalism and safety, so it’s great to know we met your expectations. Looking forward to serving you again soon!

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    Reviewed March 30, 2025

    Sales was helpful and responsive. A minor communication error between sales and scheduling caused a little confusion, but was quickly resolved. Same driver did pickup and delivery for the 850 mile move. Mario was professional and respectful for both. He was very attentive and cautious in loading, securing and unloading my vehicle. Price was appropriate and exactly as quoted initially, move was in 5 day window selected and vehicle arrive with no damage at all. Would definitely recommend and use again. This was my first auto transport experience.

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    Reviewed March 29, 2025

    I must say that so was worried at first about using Sherpa Auto Transport but after that fact that my car was transported safely and quickly!!! The price was unbelievable lower than other companies! Anytime I needed to speak to someone they were there to answer all of my concerns! I will tell everyone that Sherpa Auto Transport is the way to go. The quote that they give you is it! No changing prices!

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    Reviewed March 25, 2025

    My experience with Sherpa was very good. I was going through a busy time and trying to coordinate everything with my daughter and my ex‑husband. There was a lot going on, but they were very patient. If I asked them to call me back in half an hour, the representative would call back.

    He never pressured me, but he always returned my calls. He was courteous and understanding of everything I had going on. I thought the quote was a little high, but everything worked out perfectly. I guess you get what you pay for.

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    Response from Sherpa Auto Transport

    Thank you for choosing Sherpa Auto Transport and for such a thoughtful review! We're genuinely delighted to learn that during a hectic time, our customer service exceeded your expectations. It's wonderful to hear that our representative was patient and accommodating to your schedule. While we understand the quote may not have been the lowest, we appreciate you recognizing the value and quality of our service. It's our mission to ensure every client's experience is smooth and stress-free, so it's rewarding to know we met your expectations. We look forward to assisting you again in the future!

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    Reviewed March 23, 2025

    Sherpa arranged transport of our truck from Amarillo, Texas to Cave Creek, Az. Sherpa picked up the truck on the requested day and delivered 2 days early! Definitely recommend and will be the first transport carrier I will call if needed. Driver was very professional. It could not have been any easier.

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    Reviewed March 18, 2025

    We had a great experience. Our Sherpa rep made us feel comfortable with the level of expertise and making us feel like a valued customer. We were impressed with Sherpa’s reviews and A+ BBB rating and they validated that rating during our personal experience. We called on a Tuesday and by Wednesday our car was on the truck (we beat the end of season Florida rush home!). Our driver, Robert A, was fantastic and did everything he said he’d do. A seamless A+ operation from start to finish. Will definitely use them again.

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    Response from Sherpa Auto Transport

    Barry, thank you for the fantastic review! We're thrilled to hear that your experience with Sherpa was seamless and that the driver provided top-notch service. Your satisfaction means the world to us, and we’re glad we could help you beat the rush. Looking forward to serving you again in the future!

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    Reviewed March 13, 2025

    Agent I spoke with on the phone initially was upfront and transparent about the whole process and the exact cost. The car was picked up as scheduled and without incident. The driver was helpful and very professional. The car was delivered ahead of schedule and also without incident. I would happily recommend Sherpa to friends and family. I think the price was very reasonable, perhaps not the cheapest, but if I paid a little more it was worth it for the peace of mind and superb service from start to finish.

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    Reviewed March 12, 2025

    This was the second time using Sherpa Auto Transport and both times have been effortless and truly great. Both shipments were cross country. Arrangements were very easy to book, there was excellent follow up and communication. Pick up and delivery were smooth and as scheduled. I would definitely recommend Sherpa!

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    Reviewed March 7, 2025

    My husband chose Sherpa and he did most of the scheduling online. The only part that I did deal with personally was when they called to tell me that they would be picking it up, and then when they let us know that it was gonna be delivered.

    Pickup and delivery went very well. The guy who picked it up and delivered it was wonderful. He was very friendly. He was very professional, very quick, very kind. But we were given zero notice that it was getting picked up or delivered. We were told less than an hour that they would be there both times. In both cases, it was okay and we were able to make it work. But had it been slightly different, it could have been not okay.

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    Reviewed March 7, 2025

    I had my son’s car transported since he went off to the Air Force. His car was in Colorado, and he was at tech school in Mississippi. I signed up online about six weeks before I needed the service, and a bunch of people contacted me. I was overwhelmed. After I did some research online, Sherpa seemed to be the most reputable because they had good reviews. They were not the cheapest, but I felt it was more important to get the car efficiently and in good order. When I called them, they seemed very professional and explained everything very clearly and kept me informed along the way.

    The other people that contacted me were not clear about who was the agent and who was going to transport. Sherpa was clear that they were the agent and explained how they would go out for a bid, when I would hear back, and how long it would take. They were correct about all of that. I made a call on a weekend, and within that week, it was collected. Within seven or eight days, it was delivered. That was painless. They provided good service and were very efficient. My experience was incredibly positive.

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    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Stacey! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

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    Reviewed March 7, 2025

    I tried a transport company before and they were horrible. They tried to raise the price on me the last time and they didn’t do good. Because of that, I got the 10 best moving companies. Sherpa was number one, so I went with them. I had an excellent experience with them.

    The driver was excellent and went way beyond. I have never met such an accommodating and careful young man. When he picked up my 1991 Ford Mustang, it was snowing and it was so bad. He was right out in the snow doing everything he could to get my car. It was a non-running car, so it was very hard. I told him it’s my baby and he better not let anything happen to it. I know he did the same when he dropped it off in Florida, because my son was down there with him and he said the very same thing. He was just wonderful.

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    Response from Sherpa Auto Transport

    Janice, thank you for sharing your fantastic experience! We're thrilled to hear that our driver made a positive impression while handling your 1991 Ford Mustang. It’s great to know that despite the challenges, we could provide a stress-free and pleasant transport experience. Your recommendation means a lot to us, and we’re grateful for the trust you placed in Sherpa. We look forward to assisting you again in the future!

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    Reviewed March 7, 2025

    The driver was professional, friendly, and did his job well. The price was very competitive, and that’s why I ultimately went with Sherpa. Setting up the two‑car shipment was more difficult than it should’ve been. There wasn’t a way to do it online, so I had to call in to get it set up.

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    Reviewed March 6, 2025

    Working with Sherpa was a very positive experience. I had used them before, so I reached out to them once again. It went smoothly setting up the transport. When I contacted them, they reminded me how they work and how much in advance I need to let them before I needed to have the move done. It all went well and as expected.

    The quote they provided was exactly what I paid and I was also allowed to pay using a credit card, which was not allowed in the past. I appreciated the fact that I could pay for it all on a credit card and there was no misunderstanding about anything. The driver was also great. He picked up the vehicle without a hitch and there were no problems at all. He was very nice. I would tell people that need this kind of service to go to Sherpa. It's worth it.

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    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Linda! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

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    Reviewed March 6, 2025

    I did a Google search for transport companies and Sherpa had a lot of good reviews, so I tried them out. The representative sent me a confirmation and explained that they don't have a transport carrier at that moment, but they would work on one. They set up a timeframe where they could pick up the car and I only got a driver on the final day or two before the timeframe ended. But they were always quick to answer the phone and answer my questions and they provided me email updates along the way. Once the carrier was found, there was a set of instructions what to do from there and what the transport company was going require prior to the car going onto the carrier. It was all laid out nice and easy and it was simple.

    The driver was great. He was super nice and professional. He was very thorough with the pictures, took a lot of notes, and noted every little ding or imperfection in my car. He called me a couple times on his way to my car to make sure that I knew that he was still on schedule and we were still going to meet at the spot that we agreed to. He also called my mother-in-law at the drop-off when he was 20 to 40 minutes out and gave her the heads-up that he'd be there. I would recommend people to get a quote and work with Sherpa.

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    Reviewed March 5, 2025

    The customer service representative from Sherpa had lots of information and didn’t pressure us into making a decision. He was terrific and answered all our questions. I had to ship a VW Tiguan, and the quote they provided was reasonable. The delivery worked out just perfectly. The driver showed up on time when he said he was going to be there, and the car was in great shape.

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    Response from Sherpa Auto Transport

    Robert, thank you for your fantastic review! We're thrilled to hear that your experience with Sherpa Auto Transport was exemplary. It's great to know our customer service and pricing met your expectations. We strive to provide a seamless process, and your feedback reinforces our commitment to quality. Thank you for recommending us, and we look forward to assisting you again in the future!

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    Reviewed March 5, 2025

    I was relocating from Vegas to Florida. Sherpa took a week to get back to me, but they got it handled so I appreciate it. The transport took three days. The communication once they got the car was amazing, and the quoted price did not change at all, so I was happy with everything.

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    Customer ServicePriceStaffRates

    Reviewed March 5, 2025

    We were transferring a car from a dealership to our own, moving it from Wisconsin to California. I researched three companies and decided to go with Sherpa because they had better communication and reasonable pricing. I don’t remember the exact dates they promised, but it was delivered within the timeline and actually earlier than expected.

    They were able to drop it off just a couple of houses up from ours. We live in a cul‑de‑sac, so there was plenty of room to unload, and they delivered it right to our driveway with no issues.

    The vehicle was a little dirty, which was expected after traveling that far, but there were no other problems. The driver was positive and did a good job. He took photos after delivery, and even though his English wasn’t very good, we were able to communicate, sign everything, and hand over the keys without any problems.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Derrick! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 5, 2025

    Sherpa was good and answered all my questions. Everything went fine. The original pickup and drop‑off were from New Jersey to Texas, and they gave a window of about six to ten days. They picked it up on the first day and delivered it two days later, so they were fast.

    I had someone available for the pickup, and I was already in Texas by the time of the drop‑off, so I was available then. As far as I know, there were no issues with the pickup. Overall, it was a good experience. I looked at other transport companies, and Sherpa was the most affordable.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 5, 2025

    It took one week for Sherpa to transport my car from Arizona to New Jersey. Their representative was good, and the courier driver was fine.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, B! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

    Verified purchase
    Customer ServiceRates

    Reviewed March 2, 2025

    My two vehicles that I shipped with Sherpa arrived perfectly, and I had no issues at all. I went with them because they had better reviews. We had good communication along the way. I could always reach them if I had a question. The experience was super easy.

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    Verified purchase
    PriceStaffRates

    Reviewed March 2, 2025

    My daughter's car needed to be transported from Denver to Detroit. I looked at three companies and chose Sherpa Auto Transport because the price was very competitive. The pick-up and delivery process was outstanding.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    It means a lot that you chose to work with us after thoroughly researching the many options available in the marketplace. Our goal is for every customer to feel well-informed and knowledgeable about the auto transport process and confident in their decision to ship with Sherpa. We love hearing that you felt this way while we worked together for your transport.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 1, 2025

    I decided to go with Sherpa because of various reviews. I shipped my Volvo S60 to California. Very good pickup. Guy knew what he was doing. Met me right on time. It was terrific. Very clean transport vehicle. Very fair. Superb job.

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    Verified purchase
    PriceStaffRatesTransparency

    Reviewed March 1, 2025

    Sherpa did a great job, and I was very appreciative of the service. It was a smooth transport. They communicated well, gave me a heads-up when they were gonna be there, and the vehicle arrived in the same condition as it left. The price was more reasonable than all the other companies I looked into and I was more than happy to pay it.

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    Verified purchase
    Staff

    Reviewed March 1, 2025

    I used Sherpa to transport a car from New Hampshire. Now, I'm going to use them again to bring the car back. They did well. The driver was a great guy. He was very accommodating to where he was gonna meet us. He had stopped overnight right off of the highway and then he came quite a bit in to meet us at a reasonable meeting point. The condition of the vehcile was also fine. It was just the way we gave it to him.

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    Verified purchase
    PriceStaffRates

    Reviewed March 1, 2025

    The Sherpa drivers did a great job. There are a lot cheaper out there, but the price was okay because everything went smoothly and the vehicle arrived in very good condition.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Barbara! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

    Verified purchase

    Reviewed Feb. 26, 2025

    Sherpa did the job and they did it right. I didn't have any problem with them. That's why I repeatedly used them. They were right on time for pickup and delivery. There were no hiccups. Everything was good.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Feb. 26, 2025

    I used Sherpa Auto Transport for my son, who's studying out of state in college. The service came highly recommended by someone who had used it before. I was impressed with the pick-up process from Collegeville, Pennsylvania. The truck was smaller, holding about five vehicles, and the driver was able to park just a couple of hundred yards from our home. The rep was great, with excellent communication throughout.

    The quote matched the final price accurately, and overall, I'd rate the experience highly. There was a slight two-day delay due to a vehicle issue, but this was communicated very well by the organizer. I'd definitely recommend Sherpa.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Jacob, thank you for sharing your experience! We’re thrilled to hear that our team provided excellent communication and that the pick-up process met your expectations. Your feedback on the timely updates, even with the slight delay, means a lot to us. We appreciate your recommendation and look forward to assisting you again in the future!

    Verified purchase
    PriceStaffTransparency

    Reviewed Feb. 25, 2025

    Sherpa Auto Transport communicated better than all the other ones that we went through. It was very professional, nice, very friendly. Also, Sherpa had a very nice quote. The driver sent us updates.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Feb. 22, 2025

    I couldn't be any more pleased with my service from Sherpa. When I called to book, I spoke with Josh. He was great and helped me book with confidence. My two vehicles were picked up within my pickup window by a phenomenal transport company. The man that hauled our cars was extremely professional and delivered our cars in original condition. To top it all off, Sherpa reimbursed our car washes. A true 10/10 experience. I'd highly recommend Sherpa for your car transportation needs.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 22, 2025

    Overall Sherpa's performance was excellent. They were easy to contact to resolve any problems, and keep me updated on progress. I was particularly impressed by their choice of the transport company...Optimum Transport LLC.. Knowing now how the system works, they chose a great carrier. The driver, Dennis, was very friendly and efficient with the pickup and delivery.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thank you for your fantastic feedback, John! We're thrilled to hear that you had such a positive experience with Sherpa and Optimum Transport LLC. It's great to know that our communication and choice of carrier made a difference for you. We'll be sure to pass along your compliments to Dennis and the team!

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 15, 2025

    I had a great experience with Sherpa. This was my first time shipping my car. Sherpa made it simple and easy. They were also flexible when I requested to change my car pick up date the day of the first scheduled pick up. I highly recommend them!

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Feb. 14, 2025

    We thankfully found Sherpa after having tried another logistic carrier that couldn't give us a set date, but a sliding date of a week, and we'd be informed a week prior. We never heard from them, and I called Sherpa. The person on the phone was understanding of my concerns and gave me a guaranteed quote of 3 days, it cost me more than I had first thought, but in the end found that it was well worth it. The vehicle was picked up on the first day we asked and was delivered from SF CA to Orlando FL in 5 days, with no damages. We were kept informed of the delivery date the entire time, no ghosting and they kept to their word. Highly recommend.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    Thanks for choosing Sherpa Auto Transport, Elizabeth! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Feb. 13, 2025

    I recently had a fantastic experience with Sherpa Auto Transport. When it was time for me to move, I started searching online for highly rated vehicle shipping companies and Sherpa came up as a top choice based on my own research.

    To start off, the quote I received was significantly more reasonable than I expected. It was a great deal. Plus, they had this policy where if the actual cost exceeded the quote, they would cover the difference up to $300 or $400, which provided peace of mind, although it wasn't necessary in my case.

    I'm in the military and needed my car transported to a new duty station with a specific timeline. The coordination was flawless, and the car arrived on time without any issues. The transport service was efficient, and the driver showed great professionalism. He even went through a vehicle inspection with me, noting the car's condition at pickup and delivery. The car arrived in perfect condition, with no scratches or dents.

    Overall, I have to say the experience was seamless, and the entire process was smooth from start to finish. There was absolutely nothing I would change about the service; it exceeded my expectations. I would definitely rate Sherpa Auto Transport 5 stars and highly recommend them to anyone needing vehicle transport services.

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    Customer ServicePricePunctuality & SpeedStaffRatesValue

    Reviewed Feb. 13, 2025

    I chose Sherpa Auto Transport after comparing it with a couple of other companies. Some competitors came off as too focused on downplaying their competition, which didn't sit well with me. The representative from Sherpa was straightforward and offered a comprehensive, all-inclusive price, which I liked. It was not the lowest price, but it avoided unexpected add-ons later.

    The pick-up and delivery experience was outstanding. The transport professional was friendly and ensured everything was secure, even in challenging snowy conditions. I was impressed by his attention to detail and felt confident my vehicle was in good hands. Overall, I would give Sherpa 5 stars for their service and the quality of the transport professional they selected. They provided great value and customer service, making the whole experience smooth and reliable. I would recommend Sherpa to anyone considering vehicle transport services.

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    Sherpa Auto Transport
    Response from Sherpa Auto Transport

    James, thank you for your fantastic review! We’re thrilled to hear that our straightforward pricing and exceptional service made a positive impact on your experience. Our team takes pride in ensuring that every vehicle is handled with care, especially in challenging conditions. Your recommendation means a lot to us, and we’re glad you felt confident in choosing Sherpa Auto Transport. We look forward to assisting you again in the future!

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    Sherpa Auto Transport Company Information

    Company Name:
    Sherpa Auto Transport
    Company Type:
    Private
    Year Founded:
    2017
    Address:
    5960 Fairview Road, Ste. 400, PMB 4554
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28210
    Country:
    United States
    Website:
    sherpaautotransport.com