Protect My Car Reviews

I have had to deal with ProtectMyCar once and it wasn't the best. We got the paperwork but there was no communication from the representative from Precision who we were dealing with at that time. We took the vehicle to the dealership for them to do a diagnostic test because we didn't know what was wrong with it. The dealership was like our lawyer defending us against the representative. He won't talk to us if we had any questions and never returns our call. Another gentleman who answered the phone was more helpful than him. We were only able to communicate with him through the dealership personnel. It was tough and it was extremely inconvenient, we weren't comfortable with the whole situation.

I want to cancel my warranty with ProtectMyCar. When they sold it to me, they explained that I would be able to do a free oil change and free alignment with my car. I needed an alignment so I took my car to the shop. Service rep said something has to be wrong with my car, it has to have a certain amount of damage for me to get an alignment. When I bought the warranty, sales rep didn't explain it like that. I don't know what else he might've said that might not have been true. I have to wait to find out if he told me the wrong things.

ProtectMyCar was more affordable compared to others and they covered everything except oil change. The car dealership submitted a claim on our behalf. They were pretty quick so, it wasn't a bad experience. They needed the description of work that needs to be done. The only thing that I don't like is they want it itemized. If I needed all things in bulk changed or two things done at the same time, they don't like that. They want to see to it it's different invoices for everything.

I maintain my car but it had about a hundred and forty seven to forty eight thousand miles on it. The chance of something needing to be replaced is possible in the next seventy five thousand miles, so I decided to give ProtectMyCar a try. One time, the dealership submitted a claim to them. I understand that they kind of have to be a little hard nosed and I'm sure they get a lot of people that try to have pre-existing issues taken care of. But after the dealership dealt with them and told them that they see my car every three thousand miles because I do a lot of driving, the company was rather surprised that the auto had been that maintained. So after they received that it wasn't a problem.

Making payments to Solace is fairly easy since we're doing automatic draft. They're most fairly professional and bearing when I have some other problems with the car itself. The times I talked to them, they all have been extremely professional even though my case has been difficult.

I chose ProtectMyCar over other extended auto warranty providers because the salesman who was selling it was good. It was easy to submit a claim over the phone and they take care of everything.

ProtectMyCar's claim process is easy and they paid for my services with no problem. They are affordable that both their down payment and monthly payments are minimal. I've been satisfied with them so far and I hope they stay the same. I'll recommend them to a friend.

I've had ProtectMyCar for some time now. I have a nine-year-old truck but it's only got 60,000 miles on it. It's a diesel so if something goes wrong, it gets a little expensive. That's why I bought the extended warranty. I've only had one claim and they took care of it. They've done the job.

My experience with ProtectMyCar was pretty good. I only had to submit one claim when I took my car to the shop. And when the guy was talking with them, they looked at their warranty and my warranty, and they came to a compromise how in the warranty that I can get the repair done.

I have had this extended warranty for two years and the name's changed. It wasn't ProtectMyCar then, it was Solace. In fact, it might have been something before that. I chose them because they had the best going rate out there where I'm paying forty five dollars a month. I was gonna go with Ford extended warranty but they wanted sixty or seventy. Payments have always been done over the phone so it's pretty easy. I'm retired so I get paid on the last of the month, so all I do at the beginning of the month is I call up ProtectMyCar and just make the payment using a credit card.

I received a call from someone from ProtectMyCar. I chose them because from what the person explained to me is it sounded like a good deal. I paid about three times the amount higher than what they all worked out on repairs with my truck. I guess it's the comfort of knowing that if it's something bad that I need done is covered, it's there.

ProtectMyCar called me to try to get me to get a warranty on the car that I purchased a couple of years ago, and it all sounded good on the phone. But it has been nothing. I've never had them actually cover a claim that I've ever tried to submit to them. They've never covered anything. My dealership makes the claims. When I take my car in to get worked on, the dealership calls them and they try to get the authorization. Every time they call me back, they say it's not covered. So usually, I end up paying a lot more than what I should because I was told when I got this that it was a hundred percent bumper-to-bumper warranty. I'm probably gonna be dropping the coverage.

ProtectMyCar has been fine so far. When I buy a vehicle, I always like to have them on my car. Whenever I called in, they get everything verified and they took care of whatever I need so I'm very pleased. I'd recommend them.

My experience with ProtectMyCar has been okay so far except for the last claim that I had. I spent $2200 out of my pocket for the problem with the muffler. It cost me an arm and a leg and they said that that was not a covered part. I was very disappointed and wanted to drop the coverage. I'm very dissatisfied with them.

I haven’t had any issues with ProtectMyCar. I first heard about them through a friend. It was a different company then. I chose them over a different auto warranty provider because the way the representative handled himself and answered my questions, I felt like it was a good company. When I submit a claim over the phone, I usually take the car to the dealership and they handle most of the things. My service guy calls me back and let me know what’s covered, what’s not, and those type of things. But so far, so good. The service has been good.

My experience with ProtectMyCar wasn't that good. I've only used them once and it took a week with them. They only paid half of my bill and they had to go back and double check everything. It was ridiculous. They put in a clutch to the front of my transfer but the reason it put filings through the transmission and they wouldn't flush out the transmission. They wouldn't take care of it. They said, "That wasn't broke." So, they put the new clutch. They don't want to put the new transmission in. And the guy that was fixing it was AAMCO. They fought me on the whole thing and I wasn't very pleased with it. If I can break my contract with them today I would.

The reps from ProtectMyCar are helpful, but I had one problem when I got a rental car. They didn't tell me that the day of the claim is the day I will get it. And they were supposed to send me money but they didn't. They didn't even send me what they're supposed to. But other than that, so far, so good and I'm about to use them again.

I first heard about ProtectMyCar when I got a phone call. They were telling me about it and I signed up. I've been having a wonderful experience with submitting claims and their customer service has been good. I've also used their rental car, roadside and maintenance services.

My experience with ProtectMyCar has been good and I chose them because the deal that they’re presenting is good. It was pretty easy to submit a claim and usually, the auto trade does it so it's an easy process. I've had positive interactions with the representative and they've been very helpful. Making payments for the extended auto warranty was also easy, but I have yet to use ProtectMyCar's road assistance, rent-a-car benefits or maintenance perks.

I've been having problems trying to pay ProtectMyCar because I haven't worked since the first of July. So, I called my extended warranty people and they worked out some help for me to be able to get it reduced somewhat. And my bill won't be so high because all I'm drawn is social security. But so far, I like my company and what they've done. They also helped me when I had some problems with my car a few months ago in the early part of the summer and had to get a transmission put in it. I went to the Ford dealership because I have a Ford. I told them I had extended warranty and they had to call and verify it. Then, they approved everything and there's no deductible. So it was very worth the money to have the extra help.

ProtectMyCar has been good when I submitted a claim with the Toyota place here in Hanover. I'm very satisfied.

I've had two instances where I've had claims and one wasn't covered. And I don't understand why it wasn't as well as I don't think they really explained it to me well. The first experience was not a very pleasant one because it was sort of cold and basically saying, "Oh, we're not gonna cover it." I think when you sell me something it should always be about customer services as I'm calling in and I really don't think this one was. And then for the second, I wasn't sure if it would be covered but they covered it. I called and got the initial and then the Ford motor company Lakeview Ford dealer took care of it. So I had no issues with the second one as we're given a reference number to pass on to the dealer. Anyway, making payments for purchasing the auto warranty was easy because I have it coming out automatically.

I had some provider before and was looking for something different so I contacted ProtectMyCar.com. Their customer service was good and they worked with my budget so I like that. Submitting a claim with them was also very easy and their claims process was simple. I did it through the phone and it was a worry-free transaction. I'm a very happy customer.

ProtectMyCar called me, and one of their representatives talked me into getting the extended auto warranty. It was plain and simple to submit a claim. The representative did everything with the form and sent the book and all the paperwork. I took my car into the garage and submitted all the info to them. They worked on it, and I checked it out of the shop one hour later.

I've only made one claim with ProtectMyCar.com and there was a lot of back and forth. It was a little frustrating because they refused to pay for a bunch of stuff and it took a lot of waiting for them to get in touch with our mechanic to get stuff sorted. So, it wasn't seamless. They did cover some of the stuff, which is good. I was a little discouraged as it took some time.

I've had two claims with ProtectMyCar that didn't get covered because of whatever reason. First was a problem with sparkplugs because they blew up, which I'm told doesn’t normally happen. Other claim was for the ignition lock. They would not cover it so I had to come out of pocket over $3000 for motor dues. They only cover certain things. I need my door fixed and all the electrical in the car but they are saying they are not covering it. I pay $60 a month and it’d definitely be better if they could expand some of the coverage that they're offering. I've never used the road side assistance or rental car benefits because they don't cover any of that unless they actually are with parts. I have road side assistance and free towing with my insurance company but no benefits like these for this extended warranty company. It's very limited.

Submitting the claim with ProtectMyCar.com was easy. I call in the information on the phone. I've used their benefits and rental and I'm very surprised on what they do. I thought I was going to have a hard time getting repairs on my car and it wasn't! They were very helpful and I was very impressed.

I want to cancel my insurance with ProtectMyCar. I was cancelled it around twenty days ago but I just see they take out 1615 from my checking account. They're not supposed to take it. It's terrible. Last month I tried to use the insurance and they told me, "We wanted payment for you--all you're changing." And I bring my car to the mechanic and they told me, "Okay, we got to pay 25%." And I said, "Okay." Then I said, "I fixed it." They said, "Oh, no. We're not gonna pay anything because you already fixed it." I said, "Okay."

Submitting my claim with Protect My Car was a good experience, and I’d recommend them.

I got a phone call from ProtectMyCar and they told me about auto warranty and said they cover so I thought I give it a shot. Making payments for the purchase was very easy. I've used their car rental benefit and submitting a claim was so good and it was an easy process. The claim representative was excellent and he was very patient and walked me through the process very well. They have a great customer service.

It started out rough but it's good now with ProtectMyCar. I used the maintenance benefits but they didn't say they needed all of my stuff from where I have been keeping up with the maintenance on my vehicle. When I went to get something done, they said they couldn't do it because the six months weren't up. It would be nice if they put that on their little spiel whenever we talk to somebody. If I knew that was the case, I'd have sent all that information in already when I first got it.

I knew ProtectMyCar as Solace back then. They’ve never called me or notified me that they changed their name. They did the first time they changed it, from Precision to Solace. Anyway, submitting a claim to them is an easy process. When I did have one thing, they took care of it. There was no problem. My interaction with their representatives there was good. I still recommend them.

My experience with ProtectMyCar.com has been really great. My payments are affordable and they're taken out automatically so it's easy to pay. However I had one major repair on my car, transmission. And I had to go through a lot of back-and-forth to retrieve all of the documents from the work that has been done for my car. That was the only thing that turned me off a little bit.

I've had no problems when submitting a claim with ProtectMyCar. I've got one in right now to see if it's going through. My wife just faxed it today to see if they were going to cover it. But it is easy, I take it to the dealership and they took care of stuff. Payments are easily deducted every month. I've only used their maintenance perks once when I had an AC problem. I didn't have any problem. I recommend them to my friends.

I am very satisfied with ProtectMyCar. It was Precision back then and my experience has been good. When I need things done on my truck that is covered by the insurance, I don’t have any problems with it. They own up to what they said they would do.

The conciseness of the ProtectMyCar plan and what it covers is what brought us to them. The process of purchasing the warranty and making payments is easy. Drew, the service rep was very customer friendly and helped me out. I would recommend them to a friend.

ProtectMyCar came with the vehicle I purchased. Submitting a claim to them was smooth. When I went to Tire Plus, I called it in. All I had to do was hand in a deductible. It's been good overall. Whenever I needed to use it, it was available. It's something that I would like to keep for a long time and definitely not abuse.

Submitting a claim was awful. Jim didn’t want to deal with their company any more because they sent new parts to them and had to wait. I didn’t like it because I had to get a car rental and on the car rental, they didn’t do what they were supposed to do. They told me to get a rental car and each time I called, it was good but then at the end of the day, they only reimbursed me $200 out of a $400 ticket for the rental period. They tell you one thing and then they never sent the money. I never got the rental reimbursement and I called and spoke with the manager. I waited and waited, and then he said that my file was closed and they no longer cover my vehicle even though it's supposed to be covered up to 204 miles and my vehicle isn't even at 204 miles.”

Sometimes I thought there was stuff that's covered on my claim when I put my car in the shop and it wasn't, so I have to take money out of my own pocket. But other than that, ProtectMyCar is good. They worked with me to make my payments more affordable.

I got an extended auto warranty from ProtectMyCar because I didn't want to get it to Toyota since it was so expensive. It was easy to make payments for purchasing my extended auto warranty. I signed up, then they take the payments from my checking account. So far, I haven't had to submit a claim yet and I haven't used the service much.

I've had a couple claims since we've been with ProtectMyCar about a little over two years now. They take care of what they do cover. But they're a little misleading on selling you the product. For instance, my wife's got a 05 Excursion which had super low miles and we wanted the best warranty possible. The gentleman that sold me the package told me that it covered basically everything about cosmetics, every component in the vehicle and I had a couple things in the overhead display that went out.

I was getting a lot of calls from companies regarding an extended auto warranty so I decided to do some online research and find one on my own. I got an extended auto warranty from ProtectMyCar because of the salesperson whom I initially talked to. He was a very pleasant person, seemed very knowledgeable, and sold me on the services that they offered. It was seemingly easy to make payments for purchasing my extended auto warranty. I've never used ProtectMyCar's 24/7 road assistance and rental car benefits because these are still covered in my car's manufacturer's warranty.

ProtectMyCar called me. They’re good and very nice. I have no problem with them when submitting a claim. They fix it right away. The claims process was not difficult.

My experience with ProtectMyCar has been fine. Making payments for the warranty wasn't too difficult. When I submit a claim via phone, they pay them but each claim that I have submitted, all except for warranty, they dispute initially. But they eventually go back and pay them.

When I purchased the warranty they worked hard on what would work for both of us and had it set up on automatic payment so it works out well. And when I submitted a claim it went smoothly. No hiccups. Everything was great. When I took my car to the shop, I just gave them my warranty information, and they handled everything.

I got an extended auto warranty from ProtectMyCar because it looked like they were reasonable based on some of the reviews. It was very easy to make payments for purchasing my warranty. My experience with them has been very positive. I didn't have a warranty claim, everything was resolved. Adding to that, their customer service is awesome. I can talk with their people whenever I need to. I'm also getting free oil change and I've enjoyed that as well. So it has been a perfect experience with them all the way around. I'm very pleased with the level of service that I'm getting from them.

I learned about ProtectMyCar through a phone call. They kind of worn me down. It got to the point where the salesperson made a deal that I thought was acceptable. Submitting a claim was pretty seamless. It was actually a lot better than I thought it would be. I figured it would be difficult but it went well. I had to go to the dealer because of the nature of the problem. Nobody else could ever diagnose it, not even the dealer. I spent my career doing diagnostics for equipment so I was familiar with the problem. I understood what they were dealing with and I could describe the symptoms when they occur probably better than most people. I gave them a detailed description of what was going on, and it had something to do with hot days and when I brake so hard. It was something I had to get fixed.

Frustrated and completely unhappy. I thought the point of having ProtectMyCar is that when they cover something, I didn't have to come out of pocket, other than a hundred dollar deductible. But I haven't found that to be the case. I took my car to Mercedes and found that I have to have extra money to come out of pocket with, because ProtectMyCar didn't cover everything.

When I submitted a claim with ProtectMyCar, it took a while to get it done, but in the end it went through. I paid it all at once when I purchased the auto warranty. Overall, I'd recommend them and I've had jobs done at the dealer so far.

I am happy with ProtectMyCar. On the couple of claims I've made with them, I haven't had any problems.

I love ProtectMyCar. Everything's easy. I do need to call them for a couple of other claims but other than that, they're pretty good. When I need them to call me back, they call me back. They've been very helpful. Their representatives are very friendly and nice. I have no issues with those people. They're awesome, I like them. As a matter of fact, I have referred about 10 to 15 clients to them.

I only submitted one claim to ProtectMyCar and it went fantastic. I had no problems.

My experience with the warranty is pretty good. I haven’t had to submit a claim yet. I just wanted to get extended warranty in case something happens to the engine. Making payments for purchasing the warranty was easy. They worked with the plan. After that, I make my payment through my checking account every month.

Filing a claim with ProtectMyCar was very difficult. It took almost a month for me to get approved to get my car fixed. I lost my job because I was out of a car for a month. The experience wasn't so good and I haven't had to use them too. I was going to call them today because my window won't get in.

I’m not too happy with ProtectMyCar because there were some things that needed to be done and they didn’t handle them. Like, I had a transmission problem and they quit because the hose broke. They didn’t cover hoses because according to them, they’re supposed to be checked on a regular basis and I never heard of that. They said that was part of the regular maintenance. So I ended up paying out of my pocket the whole time the transmission was being rebuilt. That was one. Apart from that, because I was told that it was my transmission and I believed that I was being covered, I rented a car that they were supposed to pay for, but I ended up paying for it too. They covered one thing that was small, they said out of courtesy, because they weren’t able to do anything about what went wrong with my car. I don’t like it but I stay with it because I have the option to get my money back if I come for it before it’s over.

I first heard about ProtectMyCar when they called me and quoted me an offer which I took. I haven't had to file a claim yet, so if anything happens, then I'll just see how they perform.

I decided to go with ProtectMyCar.com because it works with my financial status. I’ve only used it once and I couldn’t be happier. The dealership did all the talking on the phone. I gave the number and they did what they had to do. I personally like how all the negotiating is being taken care of by somebody else. I don’t like having much time wasted. I shouldn't have to be chasing around for a claim to be taken care of.

I had no problems submitting a claim to ProtectMyCar. I took my car to the dealership, they quoted a price, it was paid, and the car was fixed. Everything went fine. With ProtectMyCar, it's not hard to make payments. Everything seemed pretty simple, nothing is complicated. I already recommend ProtectMyCar.com to a friend.

Submitting a claim was simple. I did it using my cellphone. The claims representative was very responsive.

So far, it’s good with ProtectMyCar. They have covered good whatever they promised to cover. It's fast to submit a claim. We had a good experience with the Camry but not with the Ford which lasted for at least two to three weeks until the dealer got the call back of the approval. At the end, they never got it covered. They fixed the air conditioning but the car was left in the same condition. My boyfriend had to wait weeks to have the car back. We've used the plan's rental car assistance for his car to go to the dealer.

One of my friends had insurance with Solace at that time and he recommended me with them. Filing for a claim has been super easy. I would recommend them.

I bought Protect My Car through the finance guy when I purchased the new car. It's good service because it's what I wanted, an extended warranty on the car. When I purchase a car, I like to go ahead and purchase the extended warranty that comes with it because I feel like it's a better price than me trying to find, not getting it and then shopping around to look for an extended warranty. The staff from Protect My Car explained to me what it covers and it covers everything in the car. I like it. I feel safe, happy, and satisfied with Protect My Car.

Went with ProtectMyCar.com since I felt that they had the best program for me for the year of my truck. It has been an easy process to submit a claim. The dealership usually calls them. I've also used the rental car benefit and it was a great experience.

It was easy making payments for purchasing my extended auto warranty from ProtectMyCar. They just direct debited my account. When I was getting my engine replaced, ProtectMyCar told me they were only going to pay for $2,000 of it. It was a little stressful at first but then they wound up just paying the whole thing when it came out to $3,800, so that was all right.

Precision Auto contacted me to tell me that my extended warranty had run out. They provided coverage for certain items but the only thing I've used was the maintenance perks when I needed to replace the thermostat and other things on my car. When I needed to call in a claim, they responded immediately. They were direct and answered my questions. They let me know if they covered the claim or not and if they did, they covered it immediately which I am pleased with.

We purchased over a five-year period extended auto warranty with ProtectMyCar because we weren't able to connect with our previous warranty provider when the extended warranty we had was running out. We put down several hundred dollars and pay it monthly. Submitting a claim was much more challenging than the one that we had earlier through the dealership. Our mechanic has the dealership. The manager really does not like the new company because he says it's much more difficult to file a claim. He's got to fax in an estimate. They're just much more picky rather than the auto dealer/body shop/repair shop being able to just share with them the breakdown or clipping. And if I need to do something, I have to send in a lot more information. I think because it's not connected with GM.

Precision called me about ProtectMyCar. Submitting a claim is a difficult process. Last year the air condition went out. What they say and tell you is one thing, but when it comes down to paying the bill, it becomes another. They said all I had to do is pay the deductible which was $100. Then supposedly, they can put it under warranty, but I checked in the book and it showed that it wasn't under warranty. This year, I have another problem with the air condition. Then they went to the receiver dryer and the whole condenser itself froze up, so they couldn't open it up to change the receiver dryer. The receiver dryer was under warranty, it says in the book. The condenser was under warranty in the book. All of a sudden, that's not part of the coverage. The part about them taking the air condition Freon now and putting it back in, that's not under warranty or coverage, but its not in writing neither.

ProtectMyCar did not cover my last claim. When the dealership called, ProtectMyCar told them that they don’t cover the service they need on my car. I know that the warranty doesn’t cover brakes and windshield. But when you have to go under the hood, I thought that it will be covered. I just wish that they cover everything. But still, I'd recommend them.

It was easy to work with ProtectMyCar. We submitted a claim over the phone and it went well. There was some miscommunication between us but the claims representative handled everything. Also, It was easy to make payments with them. I am happy with this company.

I've had two claims with ProtectMyCar and one was for the brakes. While they were fixing it at the shop, they brought me the bill and I was surprised that I've got extra insurance. I gave it to the guy at the shop and he told me what was covered and what was not but it did help. It covered quite a bit and I just paid the rest.

Protect My Car called me on the telephone and told me, "You know, your warranty is out. You have no guarantee." Then they sent me some literature and told me that it would be $66 a month. Payment was difficult but I took a chance and went on. Sometimes they talk so fast. They don't give you time to ask questions about how this is going to work. I guess they figured that if you reach your insurance, then you'll find out. And I feel they're supposed to say, "Go through this thing before you purchase the insurance," which wasn't done for me. It might have been done for other people. So I said, "Well, I'll just continue to keep it."

Filing a claim with ProtectMyCar has been very hands-off and painless because it was all done by the dealer. I just pay my bill and they take care of everything else. The experience has been great overall and I've already talked to other people about them.

I have put in a claim with Protect My Car this year. Something broke down and I took the car to the shop, but I had to pay with my money. I submitted the bill to them shortly after, and they cut down what they offered me. In the beginning, Protect My Car didn't tell me that. They told me I'd have a warranty from front to back and if I have a problem, I can take a picture and send them the bill which I did. But when they got the bill, it took them about ten weeks before they sent me my money and they didn't give me all my money back. They cut me short with my taxes saying they don't pay taxes and took them out. I had to pay it and that came up to about $75 short of what I paid for the vehicle. Now they changed their name to something else which is different from when I started with them.

I got with ProtectMyCar when they were still Precision a little over a year ago. I can't complain with my experience when submitting a claim - it was all right.

Submitting a claim over the phone to ProtectMyCar was simple and easy. The representatives were friendly and were able to answer all my questions. I've set up the payments over the phone using my credit card and every month, it is automatically debited out of my account. I have also used the rental car benefits and overall, I've had a great experience with them.

I chose ProtectMyCar because they gave me the best price, but filing a claim with them was very difficult. They say, "Take it anywhere you like", and when the dealership's price is a little too high, they want you to take it somewhere else. There was a lack of communication with the personnel who was taking the claim and you'd have to keep going back and forth with them. Instead of them calling you, you have to continue to call them to stay on top of it. There was a time where I was out of a vehicle for three weeks but they give you up to seven days on a rental. I can't get in a rental until they confirm it, and that makes it by the week. From my experience with ProtectMyCar, find someone else.

I submitted a claim over the phone and it was very quick and easy. I had a very positive interaction with their claims representative and overall, I've had a very good experience with ProtectMyCar.

I'm not very satisfied with my experience submitting a claim to ProtectMyCar. They did not cover everything that I needed them to.

The claim process is extremely difficult. I’ve, more or less, given up on it. Last winter, my heat failed. I went to the dealership to take care of the problem because local auto mechanics couldn’t figure it out. I had to dig through the documentation that they sent me to find the actual number I was supposed to give to the auto repair shop. I found the right number after I already paid for an initial repair. They had to work on this car four different times trying to track down the issue. In one of them, I flat out paid out of my pocket. I told ProtectmyCar about this and they asked me to send them a letter outlining what I went through including the copy of the invoice. I did that and I never heard back.

It was easy making payments for their extended auto warranty and submitting claims to ProtectMyCar. They do a good job.

ProtectMyCar fixed my Honda good. They gave me a rental car while the car was getting repaired. They gave me good service. The process was on time and the reps were on point. I’ll recommend ProtectMyCar.com.

My card was stolen and I had a new card issued. ProtectMyCar was very adamant about calling to make sure that they had updated payment information. That's a perk that they're trying to make sure that they receive their funds monthly for the contract that we had signed for. There was no real qualms, no problem with them. They did their job when I needed them. I hope they continue to do so in the future.

Submitting a claim with ProtectMyCar has been very difficult. Whenever I found out about the other companies being lower, I called them so I could cancel because I hadn't used the service at all at that point; but the gentleman said he was including three oil changes a year and two tire rotations. So the first time I used it was in May or June. I had a recall for my car and I took it to the Toyota shop so I called ProtectMyCar and they told me that all I had to do is pay and so they did my recall and the alternator. There might have been something else I had done that was called for regular maintenance that I paid myself. After that, I went to Jiffy Lube to get the first-rate oil change and tire rotation and I was told I was covered for three oil changes, but nothing about tire rotation. So I ended up paying the tire rotation because they were already doing it.

It was easy purchasing a plan from ProtectMyCar. However, the dealership had our truck for over a week a couple of weeks ago because they said they couldn't get a hold of them for the claim but every time I called, I get right through.

Submitting claims to ProtectMyCar has been easy, that's why I've been pleased with their services. As a matter of fact, I recommended it to someone else.

While I was online, there was an ad that popped up, and I did some research and it asked for credit card information. I put all that in, and the next thing I know, I have bills $49 for something that I didn't give them authorization to take out.

Their representative, Drew, was a nice fellow. Submitting my claims to ProtectMyCar is easy and I would recommend them to my friends.

I got an offer from ProtectMyCar via email and purchased a plan. When I submitted a claim to them, it was fast. Even the dealer said that it went smoothly, so that was good. ProtectMyCar also made the payments affordable for me. To date, the only service I've used was for the windows of the car. They were easy to deal with and they have really nice plans.

I chose ProtectMyCar over other auto warranty providers because they have a reasonable offer. I submit my claims through the phone and the claims representatives that I've talked to have been professional. For the most part, they get the claims resolved within a reasonable timeframe. I also have their rental benefits and have used it before.

So far, everything's good with ProtectMyCar.com and I would recommend them to a friend.

I've only had to use ProtectMyCar once so far and I was very happy with it. But I got worried once because I got so many people calling me trying to tell me I don't have it, but that can't be true because I've used it and I pay for it every month.

I thought having ProtectMyCar.com as an auto warranty provider was awesome. When I had the claim, I told Mark, "Oh, this is easy. I'm just happy that I did this.". So I took it in, and it was easy except when they changed the water pump. When they changed it, the thermostat was part of the water pump. So now I have to pay for the thermostat. These guys didn't pick up the thermostat. That was an extra $100 something that I had to pay out of my pocket which bummed me out.

ProtectMyCar gave me a good deal and they've helped me out. I once had a flat tire and my car wouldn't start so they came and jumped it. Submitting a claim is very easy, too. In fact, I'm going to take my car in again. They're great to work with. The ladies who answered the phone were wonderful and the supervisor was great. So far, I love the company.

I had quite a few claims with ProtectMyCar.com and I haven't had any problem with them. I've used their roadside assistance, too. I only wish I could get more coverage on my car, but I’ve had people to join them.

I'm happy with ProtectMyCar. It has been working out pretty good. They did all my major repairs, but don't do sensors and a lot of sensors went out on this car. I had the alternator go out, so I called them and they set the record to pick my car up. They got me a rental car, and it was good but I haven't got the refund back on the car rental yet.

The claims process was a little bit easy but also difficult. There're one or two people that I had to go over their heads to speak to a supervisor about the claim. But overall I'm happy with ProtectMyCar.com.

ProtectMyCar is great. I have got a few calls from a lot of different companies offering an extended warranty but I love it that I went with them. At first I thought it was a scam but I wanna try it. This summer my air conditioning went out in my car. I called them and it was a thousand dollars to get it fixed. So, it was wonderful that I only had to pay a hundred dollar deductible and they got it right over to them. It didn't even take a week. It was really, really fast. It was great. It was very easy submitting a claim through phone. I'm satisfied.

Several months ago, I had a car bill. I called Solace and they came over. They paid $110. They also told me that the person who was doing the work was not good. They wanted a tie rod and I didn't even have 20,000 miles on it. My bill went up to $800. Then a Solace man came and helped me. He said, "We'll pay this. And we'll go over and look at that." They were very nice and I really like them.

ProtectMyCar was in Florida, so I chose them. However, when I submitted a claim, I was on a personal level a little offended when I was accused that the problem existed prior to me placing the claim. They said I had cracked the valve cover. I've never heard of such. They said, "Oh, you must have had this issue prior and you just got the warranty to get this fixed." So I said, "No. This just happened. But this is what I purchased the warranty for." Other than that, they handled the claim promptly. The overall process was easy. The guy got into the dealer that handles everything for me. I didn't have any complaints. The work is good. However, I cancelled it. I'm selling my car, so I'm not driving anymore. Overall, I'd recommend ProtectMyCar.

ProtectMyCar is all right. They're on the roll when it comes to paying the claims. I'm paying $70 a month, I have put a claim twice already, and they're doing pretty good. I would recommend ProtectMyCar.

ProtectMyCar has worked out good for me so far. I submit my claim through my dealership so they’re doing it for me.

I knew about ProtectMyCar online when it was still Solace and they cover what I wanted them to compared to other warranty providers. But the claim process was extremely difficult. I got one price from ProtectMyCar and a different price from the mechanic, and it was all mixed up. I ended up paying ProtectMyCar but when it was time to pay the mechanic shop, I got a call back saying my bill was a few thousand dollars higher than what the mechanic shop quoted. The only good thing was that Joe, who takes care of the billing, was pretty nice. ProtectMyCar is a good company if there are a few major problems with the vehicle's engine and transmission but for the little stuff, I would rather go to a regular mechanic.

The submission of my claim with ProtectMyCar was fine after they finally approved it, but it seemed like a runaround trying to get something approved if it's a large claim. Other than that, I'm happy with them.

Submitting a claim to them was really easy though they haven't made payments affordable or easy for me. So far, all I've used is the oil change and it was easy. I just gave them their phone number and they handled it.

I've had one claim with ProtectMyCar that I've used them and they have paid it. I purchased for extended warranty, and they have held up their end of the deal and paid it. I have no complaints at this point. I would recommend them to a friend.

The experience with ProtectMyCar has been good so far. They have difficult paperwork and all the unhappy stuff, but ultimately, they fixed part of one of my repairs. I get what I pay for.

I’ve used ProtectMyCar.com once and it was a good experience. They were straightforward. I had my dealership talk to them, paid the deductible and they paid out the claim. It was for a very small job though, not more than $300. I'm happy with them and I'm looking forward to the second appointment for a big job to see how they will handle it.

I first heard about ProtectMyCar when they called me. I chose them over a different provider because they give me a good reason to. I was covered, worth the money. My experience when submitting a claim was good. We have all the info and receipts from the car stuff.. Another reason why I chose them is because the amount of money will work on my budget so I could pay. First, they asked for a hundred and something dollars, but I couldn't pay that much for the month and they went down a bit. I'm going to call them back so I can out their warranty on my other car. I'm satisfied with them.

I had a very difficult time submitting the claim for ProtectMyCar. The mechanic had a lot of runaround, but took the other claim but it was an ambitious episode.

Warranty was going out on my extended warranty I had from the factory, and it was a call from ProtectMyCar that I got at the right place at the right time. I had a poor experience when submitting the claim. When we went through it, I had a motor go out on my truck, and it was one delay after another delay. Expectations were not made on what was expected. Communication breakdowns telling me they were following protocol yet when they did their order, the sequence of things that they did, they didn’t even follow their own protocol. I was pretty miserable with it. It took me almost two months to get my vehicle back, and everything was about technicality.

I have a warranty from ProtectMyCar that did the work in the car and I had no problem submitting the claim. Also, I had them do two jobs for me and didn't pay a penny.

I'd recommend this company. I had no problem with them at all. When my fuel pump went bad in my BMW, I took it to the shop. A guy took it apart and confirmed the problem. He called Solace and within a day, it was done. Everything is great, so far.

Submitting a claim with ProtectMyCar is simple. The only time I've ever used it, I just called the number and they found who I needed to have come help me so it's fairly easy. I have the payments set up on automatic withdrawals, so it's very easy.

I only had to use ProtectMyCar a couple of times and I would have to use them again because I'm having some issues. Claim submission was easy. They refer me to all places I went. I give my membership information and policy number and they handle it from there. I would recommend ProtectMyCar to anyone. I even went back to the dealership and told them who to deal with. I've been with them for a little over a year and it's been great so far.

Making payments for the warranty and submitting a claim with ProtectMyCar was easy. I would recommend it to my family member or friends.

I had ProtectMyCar on just about all my cars and when the other company went out of business, they let the other companies know the number. One day I answered the phone and there was somebody on talking about the same thing and I just had picked up another car then. However, they have a problem right now with submitting a claim. I've been without a car for a whole month. They didn't want to go with the dealer part, they wanted to find their own parts. Then, they didn't get in touch with the shipper and the shipper didn't get in touch with them. I'm not a happy camper. I worked for a dealership so I know how things can go but for what the work they're doing I could've fixed it myself. I tried to talk to somebody about it - nobody never did call me back. The only person who called me were the people that said, "We're sorry about that."

The first claim that I submitted with ProtectMyCar.com was difficult. They didn’t want to cover the problem that I had. They went to do some phone calls and took care of it eventually. Other than that, I haven’t had any issues. I'm happy with them.

I use ProtectMyCar's maintenance perks including the oil change and so far, I've had an excellent experience with them.

My warranty had went out of my car and a young man from ProtectMyCar talked me into their program so I got them. I’ve been with them for about 2.5 years now and my experience with them has been really good. The transmission on my car went out and they put a new one. I was shocked to know how expensive the repair could have been to me. I’m really satisfied with ProtectMyCar and I have been recommending them to people. I’m still driving my car and I want my warranty with them to keep going.

A lady had spoken to me. She called me back another time and gave me a quote. I said I couldn't afford it, but she asked if I could afford $16 a month. I told her I probably could, but that I needed a warranty guarantee of what I'm protected for on my car. My experience in submitting a claim was not difficult at all. They gave me a pretty good explanation about what's going on because they saw how many oil and filter change I can get per year. I have used it twice so far and it came up pretty good. However my card has Solace on it so how would I be protected when it's coming into another name?

I have ProtectMyCar. I had a problem with my car and sent it to the shop but for some reason, the shop said that they wouldn't cover some things. So I still haven't gotten my air conditioner fixed yet. I had to suffer.

I didn't have any warranty on my truck. Something came in the mail so I called and everything seemed to be reasonable so I got ProtectMyCar's warranty. At $45 a month, it's very affordable because I'm on a fixed budget. The policy helped me tremendously when something happened with my truck. It was a really expensive repair but all I had to do was pay a hundred dollars and they paid the rest. The whole process was easy, quick, and very thorough. I took the truck to the car dealer, told them what was going and and that I was with ProtectMyCar, and they set the whole thing up. I have also taken advantage of the rental car benefits since I had to leave the truck overnight. It's a wonderful company and I couldn't ask for a better one.

I haven't had any problems when submitting a claim with ProtectMyCar. The last couple of times they took it in, they worked along with me and it was okay. This protection is working out for me, so I'll recommend them.

I once called ProtectMyCar to get a tow truck, but I ended up having to pay for it myself and as a matter of fact, I was on the verge of cancelling. But I'm not holding that against them. Last week, I went and got the oil changed, and that went smooth. So far, I'm comfortable with ProtectMyCar and I would recommend them.

I love ProtectMyCar. They're great and I haven’t had a bad experience with them. Every claim that I’ve had, they approved it. They speak with the auto shop that I have directly and they haven’t given them any problems either.

As soon as my car breaks down, I call AAA and they come right out and assist me. Usually, when I'm getting ready to close a warranty, people from some companies start harassing me to make sure that I renew. But I didn't have that problem with ProtectMyCar. My experience with them has been unbelievable and since their premium is not high, I would refer them to a friend.

I had a couple of problems on a couple of the claims with ProtectMyCar. They ended up paying one but the other one that was considered a hose problem, they didn't pay for that. They should go and do a little detail what they cover and what they don't. They have a big list and it looks like it covers everything but then when my car has a problem if there's a small way for them to get out of it they'll try to get out of it.

I've had to use ProtectMyCar one time and it's been absolutely amazing. The company submitted the claim for me and, their customer service was excellent. They were very detailed at explaining everything that would and wouldn't be covered and worked with me to make payments more affordable. I haven't had any kind of bad experience with them yet. They are very helpful in the time of need.

I’m pleased with the service from ProtectMyCar.com. When I submitted a claim at one time, they were slow in coming to visit to see the damages. The warranty was under Precision then. It has gotten better lately so I would recommend them.

So far, my experience with ProtectMyCar has been good. I have used it only one time. It was a regular routine oil change. I went and then I gave them the number. The shop charged me for the service and the part that's for the oil. They got the full refund because I haven't heard from them; that means they get their money. I don't have any negative complaints at all. I asked three people. I wasn't going because two of them told me no. But when Solace, the third one told me they would give me another discount, I decided to go ahead. I don't have any problems now. I'm satisfied.

ProtectMyCar owes me money. I rented a car when I took my car into the dealership and I don't know if they ever communicated up with the dealership. They charged me eighty something dollars for a rental car and I have a relationship to the rental companies where I could get a car cheaper than that. Protectmycar didn't follow through with that.

I'd recommend ProtectMyCar. I've been having good experiences and got good service from them.

I'm dissatisfied with ProtectMyCar.com, most of the claims I submitted were denied.

Making payments for the warranty is easy as they set me up on an automatic payment. It's easy to submit a claim with ProtectMyCar and I had no problems with their representative.

I've used ProtectMyCar for oil change services and it's been an easy process but I'm not satisfied with them because at one procedure, they were supposed to pay 50% and only paid 20% for some of the work that I was getting done for my car. They did not meet my expectations.

Submitting my claim to ProtectMyCar was fairly easy as the dealership did it for me. The payments for the purchase were fine but the amount of coverage was not clearly explained. I didn't realize that so little would be covered under my warranty so I needed to submit a claim. I didn't use 24/7 roadside assistance, rental car benefits, or maintenance perks because the plan wasn't sufficient enough for the amount of time that I need it.

ProtectMyCar was not a great experience in the beginning. The trouble was my motor messed up on my car, and the extended warranty initially denied my claim. I felt it was wrong because it wasn't time for my fuel to be topped or anything, it was just something that happened to my car. I always take my car to the dealership and they had all of my service records, and for them to still deny my claim, it really upsets me a lot. However, the company worked with me on some things, and I recommend them.

I used ProtectMyCar for maintenance on my vehicle and submitted a claim by phone. The process was easy and I’ve already recommended them.

I've had a good experience with ProtectMyCar. They called me and it sounded good, so I got their auto warranty. When I submitted a claim, my mechanic made the call to them and did whatever they have to do, then my mechanic called me and told me it was covered. I would pay $100 which is my deductible and ProtectMyCar would pay the rest. It was very easy, went very smoothly and I had no problems in making payments. It's a very good program and I'm satisfied with it.

It's been a great experience so far. When something happens to my car, I just take it to the shop, pay my $100 and they take care of the rest. Initially, I really didn’t think that I needed the insurance, but I've had two major things happen and it’s been great to know that I’ve been covered with that. I knew it was a winner when my alternator went out and they told me that my bill was over $1000 and they fixed it for $400. They're amazing!

The only thing I've done so far is taking advantage of the oil changes. The third time was a little difficult because the place I wanted didn't do third party payers, so I had to go somewhere else. It became easy on my end once I got that cleared up. I'm looking at some repairs coming up, so I'll see how much ProtectMyCar.com can actually save me on these repairs because I haven't had to use that option as of yet. It's been a good experience so far.

I've used ProtectMyCar once. The claims representative told me that if I had car problems to take it in and there's a $100 deductible. It works good and it's been going fine.

ProtectMyCar is awesome. It was affordable and submitting a claim was very simple. I did it through phone and the claims representatives were very pleasant and knowledgeable. There wasn't a lot of stalling, it was very quick and clear so I appreciate that.

I got ProtectMyCar 2 years ago and they’ve been really good. Making payments, submitting a claim, talking with the claims representative, everything has been great.

I have had some good and not so good experiences with ProtectMyCar. They have a monthly payment plan that was very affordable and it's a decent thing. I had trouble one time when they have a towing benefit but they have to find someone who'd take a credit card. Also on one occasion, I was stuck and I called them at 11 o'clock and they got me a tow truck for about 5 hours. I had to stay in the hotel. They kept sending tow trucks to the wrong location. And some of their people have different perceptions of how things work. There seems to be a lack of consistency, on what the rules are. They say there's no towing benefit but others say there is. One told me that the hotel was covered but I was told soon that it has to be 150 miles from home before they'd pay the hotel.

Submitting a claim to ProtectMyCar has been okay so far. I've used their roadside assistance and oil change. On the whole, I've always thought ProtectMyCar was the best and recommended it. It's completely worth it.

I got the ProtectMyCar warranty over the phone. They did cover for the claim I made for my transmission problem. I took the car to the mechanic shop and the shop talked to ProtectMyCar then the latter's rep came to check on the car. They're okay on the whole - I didn't believe that before but I see what's happening. In any case, if I didn't have warranty, I'd have to take the repair cost from my pocket.

I'm still waiting on a refund check from ProtectMyCar. I've been waiting on it awhile and I don't know if they're going to return it or what.

My experience with ProtectMyCar has been beautiful so far. Initially it was shaky but it was just a phone number mix up because I had three phone numbers of their roadside assistance. Everyone I told about ProtectMyCar were in disbelief when I told what I've spent and what was covered. It was fantastic.

The person that I called to at Solace when I had a warranty problem was very kind.

We had one hiccup. The way that the original contract was worked out with Solace it included three oil changes a year. The first time we took it in for an oil change, when they called to get the payment they didn't have it on record. I have to go back, listen to the recording and figure it all out and all got ironed out. Other than that one issue, so far so good.

I called ProtectMyCar and had a complaint for a little over a week about some repairs done and the gentleman who sold me the contract. He told me, no matter what repairs, whether it's warranty work or repairs I had on the vehicle, they negotiate 25 to 40% off. However, they only negotiate on stuff that breaks down. I had the injectors cleaned, the oil and fuel filters changed. The oil filters are always free but I got charged full price for getting the fuel injectors cleaned and fuel filters changed. If I would have known this, I would never contract out. Either they correct it or cancel my policy and give me back my money. They still haven't called me. Will someone from the company explain and call me ASAP. I'm dissatisfied.

I found ProtectMyCar.com online and they seem to have the best deal for the best price. Recently, I took a board to the mechanic a couple of days before I wanted to file the claim and he called and checked them out, and everything went smooth. I have recommended them to several people.

I bought my auto warranty from Protect My Car as they seemed like a good company if the price is right. So far I've only used them once. I got an oil change and it was perfect. I had no issues.

ProtectMyCar.com has been good for me all the way around. I’ve used their services once so far. I had an oil change done and had a bit of a difficulty about it because the car guys didn’t understand that ProtectMyCar changed name. They didn’t want to honor it because they were not sure and were not on their list. I had to make a call and do a bunch of stuff. It went okay once the company that I went to got the gist of it.

It's easy to make payments. However ProtectMyCar took awhile to process my claim. They need information so I had to provide them with the information. Which made the process a little long.

I'd highly recommend ProtectMyCar. Purchasing the extended auto warranty is easy and it is cheaper compared to others. I haven’t had a claim yet, but I did an oil change and the tire rotation. It went smoothly and I haven’t had problems at all. The mechanics called them from their line and they called to gather the information I needed and it was taken cared of right then and there. I haven't used other benefits but don't foresee any problem in the event that I do. They're reliable and dependable.

I received a call from ProtectMyCar and I liked everything that they offered so I got them as my auto warranty provider. So far everything has seem to go over real nicely. I would recommend them.

I chose ProtectMyCar because I liked what they were offering and the coverage. When I bought my vehicle I took it to an ASE certified master mechanic and he told me it still has 100% of the original parts and advised that when I start putting some miles on it, I just might have some problems here and there. That's when I started thinking about extended warranties and got ProtectMyCar. My experience with them was pretty good until when I had to use the service. I do a lot of maintenance by myself such as oil changes, transmission flushes and engine flushes. According to the warranty, if anything were to happen, I would have to have a record or an account of my service or servicing dates and/or have a copy of my receipts to serve as proof but I wasn't able to present any. And because of that, they said they are not going to cover my vehicle. Due to my ignorance, I'm learning everything about extended warranties the hard way. Overall, I'm satisfied but I still wish they could've done more in my situation.

ProtectMyCar seemed to be the best deal so I went with them. I had a great experience - no problem at all. So far, so good. I was satisfied with them and I'd recommend them.

I was a prior serviceman and the gentleman from ProtectMyCar was a prior marine. I was happy that he gave me a discount and made my payment affordable so I went with them. I've used the maintenance deal at a dealership in Lumberton to have the oil changed, but when I submitted a claim, it was denied at first. I did not understand why so I called back and asked what was going on. I got the luxury package. I was told it’s covered bumper-to-bumper, and if something goes wrong, it’s going to be taken care of. I asked why would the part of the ignition module system and fuel not be covered. They said it’s not listed as one of the parts. I said the policy stated it covers all of ignition and fuel modules. The representative put me on hold, called somebody, and called back to say it is covered. It wasn’t much of an argument at all. The man handled it the way it needs to be handled, so I was satisfied with it.