Protect My Car Reviews

My regular warranty from the dealership was expiring and I figured ProtectMyCar calling me was an opportunity. It was there and I didn't have to dig around so I gave them a shot. But they were not being honest as far as what they're going to protect. We submitted a claim which was difficult to do based on what my mechanic told me. Usually, with a claim I can take it to any mechanic. Then the mechanic will tell me what the cost is and I would tell that to the insurance provider who will come and take a look. But in this case, ProtectMyCar wanted me to have the mechanic call them to let them know what the cost is gonna be so ProtectMyCar can visit them. They didn’t want to deal with me as the insurer. They wanted to deal directly with whoever was fixing the car.

We were with one of those auto warranties and they changed their name over to ProtectMyCar. So we just stayed with them. Their claims rep was friendly and helpful. There was no trouble getting a claim through them. If they're same as they did last time, it'd be okay with ProtectMyCar.

I called Protectmycar claims office recently when I had a claim and they told me what information I needed to give to the dealership. I did all that stuff and then it was fairly simple after that. Then the dealership had to contact them a couple of times and had a hard time getting through but I'm thinking it wasn't so bad.

The price of the auto warranty was within reason and I'm pleased they helped me to pay for various expensive parts. However, they were supposed to reimburse me for the rental car and they haven't yet. Enterprise already faxed them all the information and I was there where they faxed it but the ProtectMyCar rep said they haven't gotten anything.

I’m very happy with ProtectMyCar and the setup was a little bit more reasonable over other auto warranty providers. I submitted claims several times and it was very easy, even for the mechanic himself and the company. The claims representative and I have a nice relationship. Everybody was so very kind and nice and customer service was excellent. Everything was wonderful. The money went through very well and the mechanic was very pleased with it. It's just 5 minutes and that was it. He was paid.

When I called ProtectMyCar, they told me about their service and then I signed up for it. Making payments is really easy. They just take money out of my account every month, and I don't have to worry about it. The only time I got to worry is if I don't see it come out. When I submitted a claim, it went very well and I'm truly satisfied.

When we were looking for an extended warranty for one of our vehicles, my husband found ProtectMyCar online. We also looked at a couple of warranty companies, even the one we originally had with the vehicle, but ProtectMyCar was the best one so we went with them. They were able to give us the quote that we liked at the time.

I want to protect my family because both my wife and daughter are handicapped. I needed some reassurance. I searched the web for car insurance and was checking out a few different ones, and ProtectMyCar sounded pretty good. However, when I submitted a claim it was terrible. My car was acting funny that day. I started the car and it was like running on a couple of cylinders, like if I got water in the gas tank. I called ProtectMyCar and they referred me to AAMCO Transmission. They highly recommended it and they were affiliated with it. I said it's not a transmission problem but they said AAMCO does a lot of other extents of work. So I had a tow truck take it over there.

ProtectMyCar saved me a little bit when I was in a bind but I'm not satisfied with them. I ended up paying what little bit I saved on a rental car because they were under the impression that I paid for the wrong car from the time it was in the shop to the time it was picked up and they lagged around. On my end, I had to call them several times. Anyway, we got everything taken care of and they were fairly nice about it. However, they said they were only going to pay three days for the rental car, but they took more than three days’ worth, having to go back and forth. So I ended up paying for the rest of the rental car.

I hated my experience with ProtectMyCar. I didn't feel that I was taken seriously and don't want to continue. I found out there was something wrong with the engine and then that was where the problem with the company started. I went back and forth with them when I submitted a claim. Ron, the guy who was doing the policy, was very obnoxious, rude and made me feel as if I was less than a consumer. I felt like I was bothering him. I didn't like it at all.

ProtectMycar covered the most for my vehicle and was the most affordable for me. Their claims process was easy overall. I'm glad I bought the policy. I could cancel anytime but I'm gonna keep it as long as I have the vehicle. I highly recommend ProtectMyCar to anybody that has a used vehicle.

I needed an auto warranty right away. I took a chance on ProtectMyCar and didn't get a chance to go in-depth on finding a warranty company. They gave me a good deal but I'm getting no feedback. I feel like I'm getting ripped off in a way. For me to be paying every month this kind of money, it's like I'm paying to a ghost. They don't have a business card or an email. They said they're gonna mail me a card, book or pamphlet to keep in my car all the time but I got nothing in the mail. Someone like AAA will have something in the mail within less than three days and I'm gonna have all kinds of extra deal package. Then if I refer the company to a friend, I get a 15% discount or $15 off.

ProtectMyCar has a better deal, so I went with them. I submitted my very first claim a month ago, and the representative walked me through everything that I needed to do. The process was absolutely easy. I was so afraid, but they made it so stress-free. Everything was taken care of just the way that it was stated, and I barely came out of pocket for anything. I've used the roadside assistance one time when my car had a flat. I didn't like the wait time but it was due to the location of where I was, but other than that, it was a really great experience and they got me taken care of.

I am dissatisfied with ProtectMyCar. Submitting a claim with them is difficult because they don't pay for a lot. My clutch needed to be redone and they didn't cover my clutch. I end up paying $500 when I could just gave it to the shop. It didn't help me and I'm paying 50 bucks a month. I said, "I'm gonna call and cancel that, because it didn't really benefit me." They said its not covered. I asked "Why not? If a transmission is covered, why shouldn't a clutch be?" They never explained why exactly. They just kept saying, "It's not covered."

It was fairly a simple process to submit a claim. I just call ProtectMyCar and give them the information of the dealership or service shop name, location, phone number and the name of the person that I am dealing with. This way, they can deal with that person over the phone. Just like what I did the last time. ProtectMyCar gave me a reimbursement for the work that I had to pay for out of my pocket. I was shocked that even happened. The only issue was with the dealership we had to deal with. They did sort of a poor job. But ProtectMyCar is good. I've only been with them for maybe a month and a half and there is nothing bad to say about them. They were responsive and decisive, so I appreciate it. The enrollment fees were cost effective. I took advantage of the oil change once and I'm getting ready to do it again.

I submitted a claim to ProtectMyCar over the phone and my interaction with their rep was great. The rep was very polite and took care of everything that I needed to be done. However, I was under the impression that ProtectMyCar is to pay the majority of it, but I ended up paying most of it. Other than that, I have a security blanket with ProtectMyCar. If anything happens to the car, there's the roadside assistance and the rental. The warranty is great to have.

I like ProtectMyCar. The rep was reasonable and willing to work with me, I didn't have the whole down payment and I appreciate that. The problem that I had on a claim was when they were sending a tow company out. They had started at one o'clock to send the two trucks out to pick the car up, but the trucks were so slow by the time the trucks were here, the man had closed the shop. We had to leave the car at the shop. I didn't like that part, because it could have been stolen. But thank God, it wasn't. I'll recommend ProtectMyCar.

The only experience I had with ProtectMyCar didn't go through and I was shocked and surprised that they didn't cover everything. They only covered 25 percent of the repair. I was hoping that they cover 50 percent but they said I wasn't eligible for it. I gave ProtectMyCar a shot after I saw them online. Submitting a claim was even difficult. I have to take the car into the dealership first, then the dealership calls them. We have to wait for them to approve and they get back to the dealership. They should get back to me, instead of getting back to the dealership because I don't know what deal they're gonna be doing. They even took four days which is too long and ridiculous.

It was difficult when I used ProtectMyCar for a claim the last time because I can't be in a runaround about the payment being made to the dealership with my repair. I submitted the claim over the phone and the rep was very nonchalant and had a very nice attitude. Then I spoke with the supervisor and he was very professional and made sure the matter was taken care of. The situation was fixed at the last minute. I use their maintenance perks. I get a couple of free oil changes and I have help with my repairs because repairs are expensive.

I have been ProtectMyCar’s client for a couple of months and it's nice to be with them. My car broke down a couple of weeks after signing up with them, and they went looking for a cheaper shop where I could have my car fixed. I found one and they agreed with it. I paid half of the bill and they paid the other half. Everything was okay. Also, they paid the first time I had an oil change. The mechanic told me to do the oil change every 5,000 miles, and I will use again ProtectMyCar's benefit for that.

I told ProtectMyCar about my custom rims. I didn't know their exact size but I told their guy what the dealer had given me. He accepted it, but there was a commotion as I had to be switched to another program that cost over $1,000. They were only willing to cover a 5A because it was an empty rim. They needed to honor their word and I had to get a lawyer involved. I’m more convinced of switching over. I paid more and on top of that, all of it wasn’t credible.

I chose Protect My Car because the warranty they offered was reasonable. At first they gave me a deal with just $100 deductible, but they took it back from me because they said I didn't have the original rims on the car. They gave me half off, though. I usually file claims over the phone. The claim process happens quickly, in less than an hour, with them calling me and me calling them back over the phone. The claim reps were pretty good and easy to get a hold of. One of them who's out of Clearwater was real nice. It was good with Protect My Car. I had something fixed on my car last month and I'm using them right now because I had to have something fixed on my car again. The only thing that I didn't like is that they wanted me to fax the signature over to them when I have access to a fax machine, so I had to do a voice authorization.

The first time I’ve seen ProtectMyCar, I thought it was real cool. Submitting claims wasn't hard and we did it over the phone. The only thing that wasn’t good about it is I had talked to a lot of different representatives and they didn’t know what was going on, even though each rep I had talked to would put it in my notes. Talking to different people and then them wanting to keep giving different prices was a whole big fiasco. But, paying for the warranty was the easiest part.

My car was smoking real bad and I was advised by Stephanie from ProtectMyCar to not drive my car at all. I was an emotional wreck back then because ProtectMyCar took forever. I went over to them to get the car towed at 9 in the morning, and the shop had everything already ready to go. And then there were waiting and waiting and waiting. And it was almost closing time when ProtectMyCar approved it. So I went and fixed it. It was $600 and they covered half of it. I paid ProtectMyCar and then they paid the mechanic with their corporate credit card and everything was fixed. And I got to know that my 16-year old car has a super remarkable engine because whoever owned the car before me, was keeping it up with the oil change. So the 16-year old engine looked practically brand new.

I've been with ProtectMyCar for a couple of years now. Their claims process wasn't hard, but it took too long and was too drawn out. I had to wait for them to fix my truck because I would've really been in trouble if I would've gone out of town. My truck stayed in the shop about five days. I had to pay for half of the repair cost, and some guy there told me that I had to send ProtectMyCar a payment before they would pay for my truck. My truck is working now, but I wouldn't recommend them.

ProtectMyCar is the worst insurance in this world. The people that you talk to are uneducated and they have no business background, no idea what you’re calling for. As soon as I sell my truck, I’m dumping the insurance and I will never use it again. I had the truck fixed a month ago and had to come up with my share. They said they would just send a corporate credit card and will get it paid right away. Two weeks later, I went in the shop to see if they got paid and they said that ProtectMyCar won’t answer the phone. Then when you call, you don’t even get the same person. You get somebody that has no idea what’s going on so you would have to explain the whole situation again.

Protect My Car was the first company that popped up and I appreciated the stuff that they were doing and the good rates so I went with it. The only thing I had an issue with was the dealership where I did my claim doesn’t provide any rental car services. I was stuck there until I had to call in for a ride, and that alone cost me $100. I had to go all the way to Killeen to rent a car. It also would be nice if the rental car could be extended for certain situations. Other than that, I’m pretty satisfied.

ProtectMyCar called me about buying a policy for $1000 and they kept coming down on the price until it reached $25. They gave me a 30-day trial. I told them how old my car was because they have a no pre-existing condition. I said, “Well, if something breaks, the car has 162,000 miles on it.” It’s been wearing out for the last 10 years.

I called ProtectMyCar who had a free trial at that time so I signed up with them. It's easy to make payments for the warranty. When I submitted a claim, I had a couple of options on the voice activated answering machine. I picked one which I thought was correct but got sent back to that again a couple of times before I got ahold of the right person. That was a little challenging but other than that, it was okay.

ProtectMyCar has been a great help on the two repairs I've had done on the car. I liked it but I thought it offered more coverage than it did. The sales rep didn't explain how my vehicle was covered. When I was getting my oil changed, they said they will pay the oil change completely no matter what it was. But when the attendant put the number in to call the place, the warranty only covers for a regular one. I have so many extra miles on my Jeep so I get high-grade for it and it isn't covered. Then I had the radiator fan on my car done, but again the warranty only covers 25% and I have to pay the rest. It blindsided me, but still, any help at that time was better than none ‘cause I didn’t have $500.

I had thought about an extended warranty, and then someone from Protect My Car called me. Claim submission wasn't difficult at all. Overall, it was a very good experience. I was glad that I had the coverage and I'm trying to maintain it.

I just tried out ProtectMyCar and it made things better for me. They initially sent my son promotional information and then they called him about it. He told them that he doesn't have a car in his name, so he had them talk to me. I told them I don't have any problems on my car but if it's something that can give me peace of mind, I'll go for it. So we went through all the processes and I got their 50/50 plan, which is saving me a lot of money. I have put it in my car and we'll add it to the one my husband and I will get in the future. I'm getting what ProtectMyCar said they were gonna do and I like their service. When I called to submit a claim, they worked on it right away. They immediately told me to take my car in the garage of my choice, let the garage call them and they'll file the claim. Everything was right on time. I will recommend them to people.

I submitted a claim about a month ago and I haven't received any finances from ProtectMyCar yet. I got the bill, filled out the paperwork and claim form, and sent them in. I'm waiting for ProtectMyCar to do something.

I had to have ProtectMyCar because it sounded good - from the information they supplied up to when I called them and spoke to a guy who made it sound even better. However, when I first used them it was complicated and confusing because we can't get a hold of anybody in their office. Because of that, my auto mechanic became worried and skeptical instead of trusting the process. I did worry, too, since I paid upfront and I was also struggling with always getting someone different to talk to. But it worked out and the outcome was good. I'm satisfied and I would still recommend ProtectMyCar.

The first couple of claims I had with ProtectMyCar were horrible experiences. They didn’t cover anything. But then most recently, I had another claim for the component and they covered the majority of it. My service rep at the dealership did it all, and that was really easy. I didn’t do anything. The process was very smooth. It was also very transparent to me. I’m a satisfied customer as of today.

I had a warranty already. But then I got a phone call from Protect My Car and the auto warranty that they offered sounded like a good deal, so I got it. I have submitted a claim over the phone and their claim rep was pretty good. I have also availed of the oil change and they paid for it. But there was some confusion with the payment. I had to sign, come down and get some paperwork and sign again because of something with the signature. But still, I will recommend them.

My check engine was blinking up last week and I went to ProtectMyCar to try to get it fixed a couple of days ago. But they said that they don't cover the oil pressure switch and that's going to cost me $500 to fix. Other than the oil pressure switch, they did fix the axle for the car one time. That was no problem. They checked out the car and switched out the axle.

My car was good, so at that particular moment, I spoke with ProtectMyCar about the extended warranty. Before I purchased, I was waiting until I was ready and then when I was ready, they called me and we did it. Overall, ProtectMyCar was good, but the only problem is that my transmission broke about a year and a half ago. They sent a transmission that was damaged, so we had to wait another five to seven days, so they can send me a second one to the garage, so they can fix it up. I'm happy about that, but sending another transmission took about more days and they sent a transmission without testing it and that's my concern. Nevertheless, I will definitely recommend ProtectMyCar.

I got an auto warranty from Protect My Car based on user reviews. The claim process was easy but getting my car fixed was difficult. First of all, we had to wait two days for a part to arrive. They wouldn't use the part the dealer had because it was too expensive. But when the part finally arrived after two days, it was broken. So, they had to send another part which came after another two days. It took a long time, about a week, to get our car fixed. It would've taken the dealer just two days to fix the car since they had the part on hand. Anyway, after the repair, everything's working with the car. I've had two repairs and they both cost over $1000, so I had to fill out a form to give them permission to charge my credit card, and then fax it to them. That was a bit of a hassle because I had to be near a printer, fill out the form, and print it out. I only saved the minimum in both cases.

Everything’s good with ProtectMyCar. I’ve got good experience when I submitted a claim.

Protect My Car was the only company that sent me something in the mail when I purchased my vehicle, and I got an auto warranty from them. I've filed a claim with them over the phone. The claims reps were all right. But I didn't appreciate one thing. According to my policy and our agreement when I signed up for the program, the repair cost was supposed to be paid for half-half or 50/50, but I ended up paying more than they did.

ProtectMyCar.com didn’t cover the last incident I had and I didn’t like it. I really was upset with them because they never actually really did anything to help me.

The dealership was turned down when I did have problems, so I've only used ProtectMyCar one time and I had to pay 740 bucks. What it cost me was expensive. Overall, I'm not happy but I'm not dissatisfied. If it's not an internal problem with the engine, I'm sure ProtectMyCar would've taken care of it. But it was always electronics so that’s the problem.

ProtectMyCar.com called me and they were very competitive and when they called me back I negotiated and I got a good price. When submitting a claim it’s difficult to get the agent on the line, but other than that, the transaction is okay.

I had a previous extended warranty, but when I tried to use it, they tried to tell me that the issues that my car had were pre-existing so they wouldn't cover my car. The whole reason why I purchased from them was to cover anything I didn’t know my car had. I lost about $600, but I got ProtectMyCar shortly after that. I've had good experiences with them so far. I used them recently to do the motor mount in my car, and they covered it. All I paid was the deductible, which was amazing, but they should cover a little bit more. They don’t cover as much as the other coverage I had. I was a little disappointed because the information that they send doesn’t tell me what components are covered. I find out when I go to the dealer. I'm not super happy, but I'm satisfied with what I have because they saved me a big chunk of change that I would've had to pay out of pocket up front versus the payment I make with them monthly.

I was hesitant when I first got ProtectMyCar's call but the representative explained to me how the whole thing works. Every time I submitted a claim, the response time was fast. I've used them for a while now and they're very reliable. It gave me peace of mind in case I need it. Also, it saved me a lot of money and I was able to upgrade my car. If I can recommend it to anybody, I will.

I personally haven’t had a bad experience with ProtectMyCar and they paid every time I had some repair work. However, I used their rental car benefit and I had a two-day loan that was $60. I’m still waiting to receive my $60 refund since it’s been about six weeks and I don’t know why that’s taking so long. Before, I did receive a $90 refund for three days but it took a month or so to get it. Still, I’d recommend them and I'm happy with them. They did a good job. Actually, they gave me an extended warranty when the dealers wouldn't give me one. They helped me out when nobody else would.

We're currently working on a claim and they're requesting a lot of items that are tedious but we're providing it. We signed up with them because they gave me a great price, and professed they had great customer service. Purchasing the warranty was very easy. They automatically take out the payment from my credit card.

I have submitted a claim with ProtectMyCar and it was horrible on two occasions. I had a car accident in February and I was stranded in the snow. They answered when I called them for their 24/7 roadside assistance but nobody called back to follow up. It was bad. I had to call in and got somebody the next day but they still didn’t do what they were supposed to do. I just did my own thing and called a tow truck company, and they got the car out.

Claim submission was an easy process. The workshop where I take my car submits the claim for me. I dropped my car, transferred the money to Solace and everything was settled. I had transmission repair service for two times in the last two years. Then one time when I forgot my key in the car and the car was locked, Solace was able to assist me and sent a key company. The guy was here within a few minutes. My overall experience was very good and when I need Solace, they're always there to help me. The payment for the service is low and I was given a good deal to start with. Everything is okay with them.

At the time I got Solace, they gave me a good deal. I haven't used it yet but I'm glad that I have it because I hate to be out there and not have any type of coverage in case of an emergency.

Once I heard the benefits and offerings from ProtectMyCar, it seemed like a decent value. There’s been a couple of times where submitting a claim took a while since they have to fax in the estimate and sometimes it’s taken two or three follow-up faxes to get information back. But usually it’s been a reasonable turnaround time. Overall, it’s worked out okay even though there’s been a couple of times when not everything that I had hoped would be covered was covered, but I understand there’s limitations in the contract. I’ve saved some money, but I’m also paying a monthly fee to keep the service. I don’t know in the long run if it’s gonna make a difference.

I was doing some research online looking for a company to do an extended warranty on. I was speaking to a gentleman over the phone and he gave me some details about the extended warranty that I felt comfortable with. Filing a claim has been fairly easy. ProtectMyCar told me to take the vehicle to the dealership and give the dealership their contact information.

These guys lie a lot because when they offered me their insurance, they said they're gonna pay for everything. No matter what happened to my car, I will just pay a $100 deductible. But when I submitted a claim, they made too many excuses and they refused to pay, then eventually paid just half of my claim. They said, "No. You were supposed to do this. You were supposed to do that." I won't take any car insurance again because all the time they say one thing and when I have the problems, it's another story again.

I was searching online, made a few phone calls, and ProtectMyCar offered me a better deal as far as making payments. I had an actuator go bad, which wouldn't open the tailgate, so I called about it and I said that it probably should be covered. Just need to know for sure if it's the problem. I had to take the car to Mercedes and have them look it over, and they said it was the problem. But they also found another issue in the engine area with a leaking power steering pump. So they said they would call ProtectMyCar and deal with it.

I liked some of the discussions I read about ProtectMyCar and went with them. I filed a claim about three months ago when my electrical went out on my back. I went to the dealership and they looked up my plan and did all the callings for me. It was covered and was taken care of immediately, which was great. They didn’t hassle me. I would recommend ProtectMyCar because I had a good experience with them.

I went with ProtectMyCar since there was something they said in their ad that caught my attention. I was also looking at a couple other companies, but ProtectMyCar definitely delivered to my satisfaction. The engine in my car went out and they assisted me in getting a good engine, so I’m satisfied. They did a great job.

ProtectMyCar is doing great. They changed their name, so I was a little confused at the beginning. When I started with them, I knew them as "Solace." It was easy to make payments for my extended auto warranty. It was also easy to file a claim. This is done through the Ourisman dealer, not through me. I called ProtectMyCar about two months ago and asked them about an issue in the car, but they said that it's not covered because it's not with the motor or engine, and I understood.

ProtectMyCar was the only one that protects the biggest trucks which is the one that I have. Submitting a claim has been normally fine. They don’t answer so I just approve the repair and get the money back when I send the invoice. However, I’m having an issue right now with one of my protections. They’re supposed to be the lowest-priced warranty or get 25% reimbursement. We sent a couple of invoices but I haven’t seen the 25% reimbursed.

ProtectMyCar's price was reasonable. Their claims rep was very good and I'd recommend them.

I actually started with ProtectMyCar when they were still known as Precision, then they changed to Solace, and now they are known as ProtectMyCar. It has been a pretty smooth experience from them for the most part. The only issue that I seem to run into is they insist on sending their own parts to the dealer, which is a delay for the customer.

I have one claim with ProtectMyCar.com two months back and the adjuster was taking a little bit too long when I thought it would have been faster. But he resolved the problem and everything's going good so far. I'm satisfied.

ProtectMyCar's website is a little bit more organized than other providers. Before I purchased the plan from them, it seemed like I had a lot of places my whole car was covered but there’s a lot of things that aren’t really covered. When I asked the agent over the phone what was covered and what wasn’t, he was pretty vague. But I still purchased the plan and I’m hoping that none of those not covered would end up going wrong with my car because I’m going to have to pay out of pocket, which if I had known, I wouldn’t have purchased the warranty. I’m satisfied with the plan because it’s covered my car for the two repairs that I’ve needed but if I end up having one or two more repairs before I sell the car, the plan would probably break even. Now, it’s cost me more to have bought the plan than the repairs to my car but if I have a problem again, then it will probably be worth it.

It was cheaper to get the warranty through ProtectMyCar than the dealership. I figured it’s good to have one because my car is old, but it runs good and I haven’t really had any problems with it. I filed a claim and it went pretty good. I didn’t know what I was doing the first time and so I called them and they told me to take the car to wherever then show my card and they’ll take care of it from there. I took it to the dealership and they did what they had to do.

I had my other car covered by ProtectMyCar and then I got another car and continued with the same warranty. However, I’ve been paying out of pocket for so much and the policy doesn’t carry anything that goes along with my car. I go to the dealer and the dealer gets in touch with ProtectMyCar and asks them whether my policy covers a problem or not. A couple of times that the dealer kept my car for a week or so, I was told that I wasn't eligible for a rental. But the people I dealt with over the phone from ProtectMyCar were very professional, sweet, and nice. They do their job, so I don’t have anything negative to say about them. I don’t really have a choice when my policy doesn’t cover a problem.

I had ProtectMyCar on my truck so I added my car. Everything goes smoothly when I submit a claim. I go to my mechanic’s shop and they handle everything. Once ProtectMyCar contacts my mechanic’s shop, they will then contact me to see if I want to go ahead with it. Once I give an okay then I send the payment. I go to my mechanic’s shop and pick up the vehicle.

I've had ProtectMyCar auto warranty for five years. I drive a 2005 BMW X3 and the myriad of BMW dealers have always worked very well together with them to resolve all of the car repair issues. They've replaced the air conditioning, the crankcase, and the ball bearings when I submitted claims for these. BMWs are notorious for windows going out, and every window on the sunroof has gone out, and they fixed that, too. They've fixed a whole bunch of hoses and fans. My car is 11 years old and, for me, this warranty has been worth the money that I pay for it. Every time that I've taken my car in, the repairs would cost from $3,000 to $4,000, and I've only paid my $100 deductible.

I’ve had ProtectMyCar for a long time. I submitted my claim with them when I had my transmission go out and they took care of it. I’ve also used their rental car benefit when my car was in the shop and it was good.

I started with Solace before then ProtectMyCar bought it out or the two companies merged. So far, my ProtectMyCar experience has been great. To start a claim, I usually go to a shop that would uncover whatever the issue may be. If it's under my warranty, I reach out to ProtectMyCar who'd then let me know whether or not they would cover it, and they'd take over from there. My transactions have been smooth and I never seem to have any issues with the repair shop regarding payments. I will recommend ProtectMyCar.

The first claim I submitted to ProtectMyCar got very difficult. Firstly, the gentleman I spoke with was very rude. He said he was gonna throw me out of the insurance because I asked him a truthful question and he didn't want to explain much to me back. Then when the test on the car was done, I was told that something was already broken before so only half of the job was done. The mechanic that did the work didn't change something that needed to be changed. It is causing problems right now and I'm just fed up.

The very first time I submitted a claim with ProtectMyCar they said something was not on the warranty. But six months later everything's fine. I took my car to the dealership and the dealership and the representative got everything squared away. I didn't have to do a thing. Making payments for the warranty was not hard at all. It had my account and I just have to make sure the funds are there.

In the beginning, I didn't really know how to make my ProtectMyCar policy work since when my car had broken down, there was a misunderstanding on who pays who first. I was at the Honda dealer where I always took the car. My car had an overheating and the guys at Honda told me it was my thermostat, so they ended up changing it. However, the car kept on overheating. They said they can't fix it so they have to send it to a Land Rover dealer. The bill was almost $2,000. ProtectMyCar made a deal with the Land Rover dealer in which the Honda dealer was supposed to take care of for me. Then ProtectMyCar started calling me, saying they need $1,500 from me since it's the deal they made with Land Rover. I told them I don't have that cash or check with me then and I thought that Honda was gonna take care of the bill since they made a mistake about what the car's issue was.

I’ve tried to cancel ProtectMyCar a few times but they don’t let me. I had called and their rep told me why it's good keeping it. It doesn’t really pay for my son’s car but it has paid for mine. But most of the experiences with them have been not really great because I’ve had to fight with them for every oil change or whatever they say I’m supposed to get. They don’t really want to cover anything. However, I did recommend them to a friend and he did get their services.

ProtectMyCar was cheaper compared to others and they gave me what their cover fee was. Claims get done. No matter what, it’s easy. When it’s time to pay, people always inquire about other things.

I've been having issues with ProtectMyCar. I had my transmission go out and they replaced it. Then I had the same issue after two months, so I took my car back to the auto shop. They went through it and found that it was the same problem that I had with the other transmission, and they said it can either be replaced or repaired. The auto shop guys told me that the transmission that ProtectMyCar gave us had a 12 month manufacturer's warranty. I said, "Okay. So it shouldn't be any problem then." But they said that ProtectMyCar don't want to honor replacing the transmission again.

ProtectMyCar takes care of everything for me. They covered everything except for one problem. But they've been good so far, so I recommend them.

I didn't have any problem with ProtectMyCar when submitting the claim, but I was disappointed that when Honda gave them the price for the repair of the transmission and for the engine mount, they only gave me a rental for five days and they took a long time to deliver the transmission, so I had to wait. I had to argue and fight with them because they brought the transmission late. Then I had to wait another three days for Honda to finish working on the car. But that's the only problem I had with Protect My Car.

ProtectMyCar offered me a flexible payment plan so I went with them. On a small claim, it was no problem. But then I had a bigger claim and they tried to deny my claim for kinda of a bogus reason. It started with one representative and once they put it in for approval, they claim that a separate company takes the claim and another one approves and pays the claim. When it was put in to the other company, they denied it. The claim was about $3,000 and I had a feeling that was gonna happen so I researched with them, fought them on it, provided them evidence of exactly what went wrong, and after I had to pay more than my deductible, they then agreed to pay the claim. I’m not too happy about it, but it was better than paying the full amount.

I got a call from ProtectMyCar. The person I spoke with told me that a range of electrical repairs would be covered under the policy and I said, "This is a good policy." So I asked around about Protect My Car and the feedback that I got was that they were not a fraudulent type of business. But once I started the plan with them, it seems like what was quoted to me isn't covered. I have a Mercedes S550 and I don't deal with anybody but the dealer. The service manager at Mercedes in Sacramento deals with ProtectMyCar and when I took my car in for repair, he and I both thought that the repairs would be covered under the policy, as quoted before by the rep. But Protect My Car didn't cover these repairs. So right now I'm not too happy with the policy.

I looked at ProtectMyCar.com on Better Business Bureau and didn’t see any negative remarks so it seemed okay. So far I’ve only used it once. When I submitted the claim, I gave the information to my dealership and they took care of everything. ProtectMyCar didn’t pay for everything but it was okay. I believe I've also used their tow service. My car wasn’t running and I had it towed to the dealership.

They seem to be polite people at Protect My Car. They just seem like simple and down-to-earth people that know what people with a fixed income need. They worked out a real good plan for me. They've been right on time for me. When I submitted a claim, they paid their share and that’s why I’d had no problem with them and I will recommend someone else to them.

It took almost two weeks for ProtectMyCar to repair the vehicle after I filed the claim. Initially, I contacted them and told them what I've got. The vehicle went to the dealer and the dealer diagnosed it. I knew what was wrong before the vehicle got to the dealer but we've got to wait three days for a claim guy to come down and confirm it. Then ProtectMyCar has to find the component, ship it to the dealer, and in the meantime I'm without a vehicle.

I took my claim to the Ford place and they called ProtectMyCar. They had me up there for a while. I called and talked to them myself. I told them I've been paying this. About 20 minutes after calling them, they went on and agreed to go ahead and fix the truck. So, they're dragging the Ford people around about four or five hours before they gave their okay. The only thing I said is that they keep doing what they're doing and what they said they're going to do. That's all I can ask. Other than that, I'd recommend them.

ProtectMyCar's plan seemed okay so I got my warranty from them. I filed a claim once and they didn't cover it. It should have been covered, so I'm very dissatisfied since I'm getting charged quite a bit.

I talked to ProtectMyCar and liked what they were saying so I went with them. The people that I worked with were nice and the original technician who started off the process was very helpful. However, I didn't like that there were so many days to go through the process that I ended up having to pay quite a bit out-of-pocket for a rental car. I also didn't get a full understanding of that when the insurance was sold to me. They only reimbursed part of it.

The dealership filed my claim with ProtectMyCar and it was a pretty easy experience. I would recommend them.

I brought my car to a place where I wanted it fixed and the dealer called ProtectMyCar. I didn't use a rental car, but they brought me home and back to the repair shop. So far, I recommend them.

ProtectMyCar was pretty aggressive in terms of getting back to me, and seemed to really want my business, so I went with them. I had to file a claim, so I went to the local AAMCO Transmissions place because it was a front differential claim. I gave them the information and they called and talked to them. I paid my $100 deductible, and they fixed the car. They've been pretty stable, and they're a good company. Everything seems to be going well up to this point, and I have no complaints.

Most warranty places now want people to pay the full balance upfront. ProtectMyCar offered me the monthly payment. When they told me about their warranty, they said they’d fix everything. That’s why I got the best one that they had, because I wanted to make sure that if something goes wrong, they're going to have to fix it. They fixed some motor mounts in my car and the dealership told them the things that were wrong with it. The problem I had with it was there was a motor mount that they didn't fix. The dealership told them that it was bad, and they refused to pay for it. I can't understand why they didn't and I'm still upset about that. If that mount goes, they're gonna have more payments come in and if something happened with the engine, it will loosen it.

ProtectMyCar's prices were good and they don’t give me any hassle about it. Submitting a claim was quick and talking to the claims rep has gone well. I took my car to the shop, they diagnosed the problem and called in the claim. ProtectMyCar told the shop to go ahead and fix the car, and I had it right back to me.

It was very easy to submit a claim with ProtectMyCar. I called and let them know what the dealership wanted to do to my car and how much they're going to charge. The dealership also called ProtectMyCar to tell them the price. I know ProtectMyCar lowered the price and what I paid them for the repairs was way lesser than the dealership would charge. I was happy about that and I got the dealership to fix my car for less. Also, I get three free oil changes per year plus a tire change. I love it. For $20 a month, you can't beat that. They are what they say they are and it's been a very good experience for me.

It sounded convenient to have a warranty with ProtectMyCar, so I went with them. I set up payments for my warranty on automatic payment. But I was a little disappointed when I submitted a claim for the electrical wiring of my truck not long ago. They didn't cover it, so the repair cost me a little money. Two weeks ago, I paid $600 to fix the problem. However, since I came home, the wiring has been the same. I'll just take my truck back now to have it repaired. Nevertheless, I'm satisfied with ProtectMyCar, just as long as they're available for me when I need them.

So far, ProtectMyCar has been pretty good. I filed a claim and their rep found what the issue was. I'd recommend them.

I took my car to one place and they wanted to use after-market parts, but I use OEM parts so I had to take it from there. Then I took it to the dealership and it took 2-weeks to get it done. It wasn't as smooth because Solace wanted to use after-market parts too so I had to haggle for it. Even at the dealership, they were telling me that Solace was only gonna pay so much and so it's gonna have to come out of pocket for $400 to $500. But after going back and forth, he finally approved it. There's a lot of fine print when you sign up for these things which you don't find out until you make a claim.

The claim submission process was really fast and I was excited, but not after I'd been having my car repaired because every time I or the shop tries to call ProtectMyCar, nobody answers. They answered last time and were polite on the phone, but they said something was not covered. Then they read my policy and then said my problem was covered. I also tried to do the 24-hour assistance but they couldn't find anybody to come. They were going to charge me $100 plus the fee the towing truck is charging. It has happened twice already and I had to call my insurance for that.

I had ProtectMyCar from another car and my experience was very good. I was happy that I could pay it monthly. Their claim process was easy. I was a little disappointed though because on the last claim,they went by the book value of the car and I thought the car was worth more. Other than that, everything was good.

It was very easy to make payments to ProtectMyCar for my warranty. The reps were very nice and polite, easy to deal with, and explained everything to me. They actually sent me a booklet which has everything that we had talked about. I liked the fact that their booklet has the payment amount, along with the 800 number in case I need them for anything.

ProtectMyCar sells this really expensive plan but it doesn't cover anything that goes wrong with the car. I already bought an extended warranty for my car when I first got it which covers the drivetrain. ProtectMyCar said their warranty will cover so much more but it really doesn't. The ignition coils of my car went bad so my convertible top got stuck in my trunk. At first, ProtectMyCar said it was covered since it's an electrical issue. But since it was a sensor that went bad, they said it's not covered but rather consumable. They did replace the water pump, which was cool, but that's it.

I was looking for extended warranty plans and researched online, and the companies seemed almost the same to me, however, I saw that ProtectMyCar had a listing of the dealerships in my area that would take it, so I went with them. I’m very happy with ProtectMyCar. They’ve been great. I was having a problem with the car, and the people at Firestone found another problem with the rack and pinion steering, and ProtectMyCar paid to have that fixed along with the other problem. They covered everything I’ve taken the car in for.

The El Paso BMW dealership had shown me a lot of different warranty providers and I looked for the ones that I wanted. ProtectMyCar seemed to cover more so I picked them. When filing a claim, I call in and tell them what the problem is. They check and see if it's covered by my warranty and they'll tell me if I can get a rental car and they'll drop it off at the nearest BMW dealer or where I wanted to get my car fixed. All in all, my experience with them has been great.

My other warranty was running out and because I’m on disability, ProtectMyCar's offered to make my payment plan a little bit longer so I didn’t have to pay out so much money all at once. And since their price was good, I signed up with them. When my Ford Explorer's transmission went, and considering the book value of my truck and what the transmission cost, they still paid $2,500 of a $3,400 bill. I used their rental cars when my truck was in the shop and that went really great. They’re easy to deal with and my payment comes directly out of my checking so I don’t have to worry about it.I like that when something goes wrong with my car, they’re there.

Everybody at ProtectMyCar was very cordial. Nobody had an attitude and they were very much helpful. I didn’t always like the answers to my questions, but everybody’s very much polite about it. In the end, it worked out. I have all my payments set up automatically with them. At first, submitting a claim with them was smooth, but there were a few bumps on the road. They said the value of the car was less than what the repairs were. They would only cover the repair up to the value of the car, and the value they put on the car was a lot lower than what the car was valued at. I didn’t appreciate that.

When I submitted a claim, Protect My Car only needed the record for my maintenance of the car. My vehicle was at the shop for almost two and a half weeks and I had no car to drive around. On the policy, it says they could rent a car and I asked them about it and they told me that they cannot give me an answer until the claim is approved. After the claim got approved, they didn't call and I tried getting in touch with them. Renting a car was the only thing I had a hard time with them.

Everything is okay with ProtectMyCar.com. They have very reasonable pricing and covered things the way they were supposed to. My car dealer worked the claim out with them so I didn't have to speak to the claims representatives.

Protect My Car called me up. They told me what they offer and how much it cost, and I told them what I can pay. They signed me up and the process was easy. The service is good. I've been to the mechanic several times and I don't have a problem. I pay my deductible and Protect My Car pays the rest.

ProtectMyCar is not the best policy and I am not very happy with it. It seems like every time I need them, something is not covered. There are some things that aren't covered that I thought should be covered. There have been three times that they turned me down for things that really needed to be repaired. Right now, I'm riding around with windows that cannot go up and down and they will not cover it, because they don't cover electrical. I usually go directly to the dealer, and the dealer told me I should have never gotten a warranty from them. So for that reason, I stopped with them.

There's a lot of things ProtectMyCar.com don't cover and I wish they would cover, for the most part, everything to be more worth the payment. But, overall, I can't complain. It's worth having the warranty.

My neighbor had ProtectMyCar and he liked it, so I wanted to get it. I've only filed one claim and this company told me there are hard people to get across to get a claim done. The rep said being that he has other people that had claims through him, they knew him and it made things a lot easier. He said it's not fun to try to collect money from them, which I wasn't happy to hear. But I called ProtectMyCar and I had no problems with them. They gave me a claim number and then I gave it to the company that was doing the work for me and it was taken care of. I don't know what it would have been had they not worked with this other company before, but since I knew them, it went pretty smooth.

I'm not impressed with ProtectMyCar. We got some things taken care of but I'm very, very dissatisfied. I had my warranty for about a year and a half and my first claim was for my gas tank and at that time I didn’t know if it was covered but they covered that. Fast forward about three months later, my transmission went out on my way home from work. I knew that that should be covered. With the holidays, weekend etc., I had my car towed to the dealership on January 3rd the next week. They told me it would be a couple of days before they could get to it because they were bombarded with cars during holiday weekend.

I got a call from ProtectMyCar's representative offering various policies a couple of years back, and my experience with them so far has been pretty nice. I used them a couple of times and everything was seamless. I usually go to the Honda dealer and they just call ProtectMyCar and everything gets approved or depending on what my coverages are. I would definitely recommend them.

ProtectMyCar made me a good deal. The only thing was I didn't get the right coverage where I should have gotten the premium package. But aside from that, I've been pretty satisfied so far. I set for the payments to be automatically deducted from my checking account. It also went smoothly when I filed a claim. I took the car to Chevrolet, they called the warranty and ProtectMyCar said is was covered and they paid for it. They didn't question the car dealer's maintenance department about fixing the part that was bad. I'd recommend ProtectMyCar.

I had a Buick Enclave that had a transmission issue. I took it to the Buick dealership, they reviewed what was wrong and I gave them my warranty protection information. They reached out to Precision and they had my car fixed in a reasonable amount of time.

ProtectMyCar seems easy to deal with, they're great so far, and have done what they said they were gonna do. The dealer told me about them.

I was in the market for an extended warranty so I looked into a couple of people here. It appealed to me that the CEO of ProtectMyCar is a veteran just like I am. We talked about some other things because I had so many questions and he said most of the right things so I went with them. But filing a claim to them was not as smooth as I would have liked it to be. I had the warranty on two cars and have since sold one. But I still have the warranty on the one I kept.

ProtectMyCar is good and I don’t have a problem with them. When I talked to a guy in one of their branches out in Florida, he told me that the better the down payment I put down, the lower my monthly payments would be. I didn’t have a good down payment but the rep worked with me. He got my monthly payment for $60 or $69 a month. My window regulator was broken and I didn’t read the fine print that it was covered. It was broken for two months and I got it fixed within a week.

When the gentleman from ProtectMyCar first called me, he told me that the warranty covers breakdown, routine maintenance, oil changes, and rental cars. They are good at paying for oil changes and tire rotations, and I appreciate that it's easy, so it helps me out. However, they came up with a lot of rules that weren't there when I originally bought the warranty. I really don't feel that it's worth the money I pay. There are a lot of stuff that wasn't covered, and they come up with reasons. I ended up needing a transmission, and they covered nothing on it. They keep saying they are waiting for the old mechanic to send that stuff and they never get it. Also, I'm not getting my car rentals paid for most of the time. ProtectMyCar doesn't send the money back and they are not paying enough of it anyway. When we have hail damage here, car rentals are about $86 to $101. Normally, it is at $60 to $70. And then, they only go for three days.

I heard about ProtectMyCar.com from the dealer I got my truck from. I started off with Tricor, who wasn't doing what they’re supposed to, and the truck dealer said he had another warranty for me. However, ProtectMyCar went outside their word. They explained that once the mechanic did diagnosis, they will fix my truck. It didn’t happen like that. My truck slept almost a whole month. I was without a vehicle and they did not care. When I got the diagnosis from one of their guys, I told them, "What am I supposed to do, just walk to work and there’s snow on the ground?" Since the service department knew that I was getting frustrated, they said they know I have to get to work, and they have an old pick-up truck that I can drive. But there wasn't any rental they're supposed to have. Instead, I took my truck to a truck rental place that fixed it and let me use one of their vehicles.

ProtectMyCar was the only one to work with me financially, where I wouldn't pay a high amount monthly. I've had both good and bad experiences with claim submission, but in the end of it all, everything was taken care of very professionally, and I didn't have any complaints. They did whatever the warranty covered, and have been pretty helpful in my time of need.

A couple parts of my experience with Protect My Car is good and a couple is bad. I have some things on my car that were supposed to be covered in the program, like the clock, and they said that they didn't cover it and that I misread it, when it was clearly on my template. They covered some other stuff, but I ended up having to pay a few thousand dollars out of my pocket for stuff that I felt should've been taken care of. That's probably one of my bigger concerns because if it's going to be covered and it says it's going to be covered, then it should be. If I'm going to be paying for all this out of my pocket, then I don't need to be paying Protect My Car.

ProtectMyCar has a good price. My last claim with them was major and they had to send someone out. Our car was out of commission for quite some time which was okay. The dealership had a loaner for us so that was not a problem. Everything went well. They held up their end of the bargain and I was completely satisfied.

I was inquiring about extended coverage for car insurance. I didn't really shop around as I was pressed for time since my car is getting older and I needed to get something. I had to submit a claim back in May and I had a little bit of difficulty with getting Protect My Car to cover some things. The claim was for a transmission issue and I had to show proof that I had prior maintenance on the car before they would even approve a claim to get it fixed. Then I ran into an issue with getting rental reimbursement. So it's not the best coverage because I know that if I had more time, I probably could've found something better. Even the car dealership person said he has dealt with others and they weren't this bad. But the representatives I interacted with took their time and were pretty compassionate about my issue. They also gave me feedback on what else I needed to do.

I was totally disappointed in the claim that I submitted because I thought I had warranty protection against damage or wear or tear. But when I filed a claim with ProtectMyCar, they told me I didn’t have warranty protection. What I was paying for was discounted parts. My discussion with the claims representatives didn't go well because they told me, “Read your contract.” Well, "read your contract" and what they said on the phone are two different things. I’m not gonna read 10 pages of contract when the rep explained to me on the phone that ProtectMyCar does not pick up my warranty from where it left off. I'm expecting a warranty discount, but it turned out to be just a discount on some parts. I’m still paying the same labor cost that the dealership is charging. ProtectMyCar just saved me some money on the parts that they put in my car, which may or may not be manufacturer parts. They could be rebuilt parts.

I filed a claim once and I was a little angry because when I put the paperwork in with the Volkswagen place and Protect My Car's estimator went down there and checked out the work they were gonna do, they refused to do some of it. The Volkswagen dealership called them and let them know what exactly needed to be done. Volkswagen said Protect My Car was okaying for a certain portion of the maintenance work they had to do, instead of doing the whole job at one time.

ProtectMyCar was the only one I saw at the time that I was looking for an auto warranty provider. Whenever I submit a claim, they've been okay and their process was not difficult at all. All I do is have the paperwork in, step right in and the mechanic will submit his paperwork in and it’s a done deal. I do my claims over the phone and whatever their reps say they'd do, they just go and do it and get back with me, and I get back with them. There’s been some difficulty sometimes in making payments but I was able to do it. So far, everything’s been okay.

I found out about ProtectMyCar on the internet, and they had a better deal than other warranty providers, so I went with them. It's easy making payments, and so far, it’s been very good filing a claim with them. I submitted a claim over the phone, talked to their reps, and they took care of it for me. They called the mechanic where my car was and the rest of the interaction was them.

I got my car without any extended warranty. ProtectMyCar had called before and their guy was a good salesman and he made some sense. So, I decided I'd go ahead and get their warranty. I've been with them since two years ago. I've used the warranty two or three times and every time that I have a claim, they would always relate to the handbook. At one time, I thought my claim was covered but they told me it wasn't. The other two or three times were good though. I did have to watch the mechanics to make sure they are legit on what they say is the problem. They told me I needed some pretty expensive magnifying system for the engine. What I did instead was to swap and paid $400 for it myself. Other than that, I really had no major setback with them so far.

I filed a claim at ProtectMyCar and it went fine. The whole bill was $1,200 but I only had to pay the $100 deductible. They took care of a thousand dollars of the total bill, so it wasn't bad. It seemed like it's more about how well the dealer handles it, and the Volkswagen dealer handled it pretty well and did a lot of work for me. It's worth keeping so far.

I'd recommend ProtectMyCar. When I filed a claim, I called them and it was pretty good. It took some time but the job got done.

I started out with another company and, I guess, they were sold and became Protect My Car. It was my first idea that things weren't going to work out. I've had them for a couple of years and I didn't find that they paid out very much. I had a pretty expensive part that had to be replaced that's why I bought the program because I knew that the catalytic converter is going to be coming up at some point in time and I could only get it from the dealer. I put Protect My Car on the phone with the Mazda dealership and they were the ones that haggled it out. But in the final analysis, when Protect My Car called me, they told me that the warranty could only cover a certain portion, which was not very much. They only gave a little bit of a discount. So, my experience was not great.

ProtectMyCar gave me a reasonable price and I’ve been with them for a while now. I haven’t had a chance to send in a claim but I wish they’d pay more.

ProtectMyCar was the first one I called and I liked what they were selling that's why I went with it. I filed a claim last year and the dealership took care of all it for me. I didn't have to do anything. I'm very satisfied with ProtectMyCar.

I’ve been with ProtectMyCar for a very long time, and have had one bad experience with them. When the dealership worked on my vehicle, the communication between them and ProtectMyCar took a little longer. I ended up renting a vehicle for two and a half weeks. The dealership was always waiting for information from ProtectMyCar, which, in turn, made me spend twice as much as what they allow for the rental. I got reimbursed for $210 but I’m still out $300 and that irritated me because I was hurting for that money. I've already mentioned to them the issue with the length of time it was taking several times. But other than that, my experience with them has been good.

My warranty on the car had expired and I was looking around for another one to cover it. The reps at ProtectMyCar were upfront and courteous, and so I ended up going with them. The real negative is the lag time. If my car breaks, the guy can't fix my car till that company finds their parts and has them shipped. The one time I had to use it, it was three more days in the shop waiting for the part to show up when it was right down the street. Other than that, oil changes are great.

I found out about ProtectMyCar through the internet. I called four places and they were the lowest one that I got, so I went with them.

I paid ProtectMyCar for two years, and then my shock got broken. When I took my car to the dealer, they said my shocks is not good and that ProtectMyCar should cover it because it says "everything" in the book. So, I paid for the shocks, and now ProtectMyCar is saying that it's not covered and they won't pay me. So, I tried to cancel, and the lady advised me to stay because I would need it later and that she'd give me a one-year oil change free, so I said okay.

It's been very good with ProtectMyCar. When we needed the air conditioner fixed, they helped me out with it.

My mechanic wasn’t always very happy. He took care of everything but the last time I had some work done, ProtectMyCar was blaming him that he had done something to the car. They weren't going to cover the gasket on the electronic part that he had pulled out of the transmission, and it cost me $2,000. It was a Cadillac and I knew things were expensive to fix. It only had less than 100,000 miles on it. I sold the car and I told the person that bought the car about the warranty and she said "No" straight up. She's in the car business and she said ProtectMyCar doesn't cover anything and it's not worth it. I broke even on the warranty, but it didn’t save me anything from that big transmission gasket that needed to be replaced. All in all, I wasn't satisfied with my experience with ProtectMyCar and I wouldn't recommend them.

So far I'm pleased with ProtectMyCar. My co-worker said it was pretty reputable. I've had three claims in since I've had it. The first time, I called and the claims person that handled the claim knew what to do from there. They walked me through the process on how it works. They were really nice and gave me a lot of information. Also, making payments isn't hard. If I don't have the money in my account, I call them up and they'll work with me and pull the money out the date I say I have it available. I've had a good experience with that.

There was no problem with the monthly payment that I had in my checking account for my ProtectMyCar warranty. However, communication or getting information to them was a problem that I noticed when I submitted my claim. When I was sending information, they said they didn't receive it at least twice and I kept having to call them back.

I've been with ProtectMyCar now for five years and they're great. I called them, and I liked what they offered and I decided to go with them. I also like the way they take care of business. When I made a claim, I took my car to the dealership and they called ProtectMyCar on my behalf. I hadn't had to go through a whole lot of paperwork. I just called and verified with them that my car was in the shop, and they took care of everything from there. Paying was easy. It's on my credit card, but I'm having trouble with my card so I pay it over the phone now, and they worked with me about payments. Overall, it has been good service.

ProtectMyCar is the worst company I’ve ever dealt with. The first time I used it was just this last month. They made the shop put a rebuilt radiator in there and that radiator lasted two days. And then at the same time, they also had put a rebuilt AC compressor that also lasted two days. And then the other day, my water pump had worn out. I didn’t want to deal with them, so I just paid for it myself because I didn’t want a piece of junk. I want genuine Ford parts. If people want to pay a lot of money to get junky, rebuilt parts on their car, they should go with ProtectMyCar.

I have been with this company for almost a year and had to cancel them. They are very rude when it's time to get a quote and always found a way to deny a claim due to their fine print. I always end up stuck in a jam every time. I went to a shop or the dealer to get my car fixed but they make sure that they take out their payment from your bank account on time. The last bill they stuck me with came out to $13,000. My motor went but they didn't want to agree to any shop hours that was more than $60 an hr but they tell you that you can take your car anywhere you like.

Protect My Car has always been decent with me. For a while, I didn't receive my bills on time and it was delayed a couple of times but then they sent me the bill. It comes on time now. So far, I haven't had the need to use the warranty.

I only had a small claim so far with ProtectMyCar but they covered it and it went really well. It was very easy to submit the claim and the reps I spoke with were helpful and answered all my questions. It's simple to pay the warranty as well. I know their rental car benefits are available even though I haven't used that yet. ProtectMyCar's service has been fine.

My experience submitting a claim to ProtectMyCar was unsatisfactory. I had a sensor that has gone bad and it was one of those that needed taking in for because it was messing up my anti-lock brake system. For some reason, the system would cause the wheels to skid like it was sliding on ice and all I was doing was slowing down at a stop sign in like 70-degree heat on a sunny day. So, it was actually pretty bad, unsafe driving conditions and it was all just this one sensor. I was told it was the anti-lock sensor.

At the time when I got it, the price of ProtectMyCar's extended auto warranty was affordable. It's easy to make payments - it's just withdrawn from my account. I have used the rental benefit. However, I didn't like the information about what's covered and what's not. Sometimes, the wait is a little too long in submitting a claim, but overall it's okay. The last time I filed a claim was around six months ago, and it was good. The only problem was, I had to get a manager involved because they didn't want to submit the payment right away, so there was a little bit of calling back and forth, but not too bad. I called to know how long it would take, but they started giving me the runaround. So then, the manager at the dealership talked to the manager at the claims center for me.

ProtectMyCar took care of the part of my Mercedes wherein I got a discount and I didn't have to pay a lot out of my pocket. They dealt with the person at the Mercedes dealership, the dealership gave the claim information, ProtectMyCar told them how much it will cost, and then the dealership took it from there. I had a little problem with my Jag before that did not work out too good and they didn't take care of that situation the way they did with my Mercedes. They told me one thing but turned out it was something else with the policy for my Jag and that's where the problem came in. Nevertheless, I was satisfied with what they did with my Mercedes.

ProtectMyCar was convenient price-wise and I really like the attitude when I talk to their reps. It was also easy to submit claims for my wheel sensor and fuel rail. They were very friendly and quick. They were also very knowledgeable about what was going on. I like everything about my experience with them.

ProtectMyCar has been all right so far. They pretty much stick to what they say. However, when I submitted the first claim, I had to jump thru a bunch of hoops. I thought that they'll cover the bearings for the wheel but then they said they don't cover those which didn't make sense to me even though it's in writing. Also, if I wasn't internet savvy, it would have been very challenging. I had to have people fax them my last place that I got an oil change from and they also wanted my vehicle history. It was a little annoying but I got it taken care of and I was fortunate to get it done the first time. But after I got through those hoops, I was pretty much okay.

ProtectMyCar happened to call right before my warranty expired. The payments were very reasonable, and making it was very simple. The first time for claim submission was very good, but the second time was denied but it was due to wear and tear of parts. But, the explanation provided after the fact was fairly decent. When the car went in for the first issue where my starter was repaired, it was seamless - a very positive experience on that. My extended warranty from ProtectMyCar served its purpose.