Nissan Reviews

One of the floor managers, Remi, also helped me that day. He said that the bank approved my loan and that I was good to go on a $1,300 downpayment and a $345 monthly on a 2010 used Hyundai Elantra. I paid an insurance fee of $300! So I signed all the papers and I now currently own the car. That same day I drove off with the car, the tire pressure light was on! They didn't even service the car right! My sales rep told me to come back the next day to get that taken care of. So I went the next day and they had me waiting for another four hours just to check one tire! I was late to work again because of this! Then two days later (today), I got a call from Remi and he told me that the bank simply "changed their mind" and that I needed to bring the car back. I don't have time for these games! Technically, I own this car since that day.

All they had to do was fax it to me, giving DMV in LV, Nevada permission to transfer that information to a new title for this state so I could go back to work and survive. I now have missed 2 weeks because they have to have all these supposedly different departments approve it, but I am on the loan and my payments are made, and now, they send me a paper that will not do and say I have to wait another 2 weeks to a month. They have 2 more days to get it to me via fax (which is not hard to do), otherwise, I lose my job. If that happens, I will take them to court for loss of wages and anything else I am entitled too.

This is ridiculous! They are more than willing to take your money and have you sign your life away, but when you need just a simple piece of paper stating what is yours or what you're paying for or Lord even to follow the law, you have to go through a mini war to get it. Also, do not try to contact anyone there on a daily basis because you will be harassed by certain representative at their answering center. It took me 11 calls in 1.5 hours to get in touch with the person "helping" me at her extension no less, and then, I was told that it was my fault that it's taking so long and that I should have informed them sooner that I needed it when in fact, I informed them within 5 minutes of finding out what I needed.

You can bet your bottom dollar that if it were them being faced with losing their job due to something I didn't do, they would be after me like a bat out of hell. Someone, please make this corporation do what they say when they say it and when we need it. I feel for anyone who finances through them. If your life is hassle free now, it will not be, after dealing with them in my opinion. For just a temporary lien release, giving a government company (DMV) permission to do their job and for me to follow the law, it takes 5 minutes. That's all to fax. What is there issue? Oh, and I was told that this is a special request, something they do not do. Yeah okay.

I've been fighting, begging and pleading with Nissan to please do something for me. They haven't done a thing--ever! Three and a half years later, they want to put yet another battery in the car and return it to me. When it died three weeks ago, I had it towed to Nissan dealership and took my tag off of the car. I'm refusing to fix the car or take the car back. This car was and is an absolute lemon!

I lost a day of work in order to bring my car for inspection. The car was fully inspected and the noise was temporary fixed. They told me that the car did not have any issues. After two days, the same noise came back from the engine. This was a very unpleasing thing to hear again. However, the problem did not end there. This Saturday, 9/24/11, we took the car back for inspection because the problem apparently was not fixed. This time, we were welcomed by Hernando **, not in a professional, social and friendly way. In 12 years of business, I have not seen such an unpleasant and unprofessional customer service. This is what Hernando ** said and I quote, "Why don't you take your car and go to another dealer and don't come back" and then he literally threw the paper (invoice) at us with an attitude because we simply asked him in a very friendly way to inspect our car. A simple task that was asked to Hernando ** to perform, which is part of his duties and assignments at Royal Palm Nissan. Not only was he disagreeable and unfriendly, but he also put Royal Palm Nissan as an unprincipled and frustrating place for customers.

Right now, I am very - and I do mean very - upset at the way this has been handled. I should not have to be going through this. I know that I do have options of shopping elsewhere when purchasing a vehicle in the future, however, it bothers me to see that Nissan is not fulfilling the end of the services that we agreed on when I purchased my vehicle. I love my vehicle, but I can assure you that this has left a very bad taste in my mouth when either I and/or any of our family members get ready to purchase a vehicle in the future. All I ever wanted was for your company to hold its end of the service that we discussed when we purchased my car. Please contact me to discussed this before we proceed with this matter differently.

Alexis **

So then, I called some people. And at that time, no one still knew what was going on. We have some Nissan techs that are friends. So, I guess Nissan finds out the problem somehow, but they will not help anyone out. Even if you got all your services, this would not have been caught. Nissan needs to man up and fix these cars! I have called National Highway at 888-327-4236 and have made a complaint! Please everyone, do the same.

On August 26th, I wanted to pay $6,000 online as my first payment. I had to call the finance company and they told me that they couldn't process the amount of $6,000 and that it could only be $2,000 at a time. Well, I had no choice so I split up the amount into three separate amounts online and to top it off, I was charged a $5 convenience fee for each transaction.

Well on August 31st, I checked my bank account and to my surprise I had a charge of $12,000 plus six convenience charges. I called the finance company and advised them that I only wanted to make a payment of $6,000 not $12,000. I asked to speak with a manager several times and I held on the line forever. I was finally transferred to a manager, Rosey, and explained my situation. I asked for the convenience to be waived and they denied my request. This has been such an inconvenience at this point and very disappointing. Rosey explained that this same issue had happened to someone else earlier as well and they couldn't do anything for me. They advised me that they would reverse the additional $6,000 charge which they mistakenly charged me but that it would take seven to ten days to process.

Now, this situation has made me to have to borrow money from someone else as I didn't have this amount in my bank account in the first place. I will never purchase a car from Nissan ever! Their finance company is irresponsible and the management are imbeciles.

After two months, I received notification from Nissan that the monthly note was not paid. I called to speak with the finance person who pawned me off to Kenton **. After telling Kenton what happened, he informed me that it wasn't in my file. I told him that Kevin ** wrote it in his notes and he should talk to him. After chasing Kenton numerous times as he would never return my phone calls, I finally spoke to him and he told me that the check went out on May 12 and Nissan would get it by that Monday. I called Nissan three days after and they never received such payment.

Two days later, I get a phone call from a collection agency stating that I'm in collection for three months past due payments ($1,050). Kenton flat out lied to me and he nor his manager had no intentions on honoring what salesman Kevin ** promised. My husband actually went to speak to Kenton and he said that the best he could do was pay for half and I agreed to that. He didn't even honor that. He kept saying his manager was out and he hasn't gotten a chance to finalize; it was a lie.

I sent a certified registered letter to the owner of the dealership Jim ** on July 16th asking him to follow up and get in touch with me. It is now Aug. 18th and I never received the receipt from the post office with his signature. This lets me know that he, along with his employees, practice unethical ways. As the owner of this dealership, he should have at least called me but he never did.

I have been a loyal Nissan customer for over 12 years and decided to venture out and try something different. Premium Nissan of New Rochelle staff honor what they say they would do and I never had any problems whatsoever. Why did I give my business to a dealership that couldn't care less about customer satisfaction as long as they get the sale?

Later that day, I wanted to test it out for myself. And much to my dismay, the same problem occurred. Being busy with work, etc., I wasn’t able to take it back in immediately. I was under warranty and thought I had time (my mileage at the time was under 36K). When I took it again (about a month and a half later) stating that it was not fixed, they tried to charge me for $350.00 just to look at it because now, my warranty had expired. I was under the impression that my warranty was going to expire at 60K or five years. Of course, I refused to pay that outrageous fee and left.

I then returned at Tony Nissan with my husband and he demanded to speak to a manager. They looked at my vehicle at no cost but said they needed to contact Nissan corporate to get an approval to cover the cost of the repair. Three weeks thereafter, Nissan denied my claim stating that 1) I didn't have enough history with maintaining my vehicle and 2) my warranty is expired.

This is such an incredible injustice for Nissan should have fixed the problem initially while my vehicle was under warranty. My vehicle is maintained immaculately with regular oil changes, etc. I intend to sue Nissan corporate and Tony Nissan to recoup the costs to repair my vehicle. Furthermore, I will not trust any brand with the Nissan name.

I can't get a new title until Alabama sees there is no lien on my car, which was paid off in October of 2005. This should already be resolved.

I will be calling Better Business Bureau by the 1st of September, if this isn't resolved ASAP. I will also be calling an attorney to come after you. Get me my lien release now!

The local employees in S. Burlington are completely uninformed of the sweepstakes. Repeated phone calls to the local office are either not answered, or unanswered by people with no knowledge of the sweepstakes. I called a number once asking for help; a man answered saying there was a problem, but he managed to enter my registration. On the second try, neither my registration nor log in information would work. If Nissan is going to run a sweepstake, it should be done with much more care.

On July 14, they cashed they check with the same amount, making my account go overdraft. On Friday, I spoke to Elvira, she told me I was going get the money back the next day, nothing happened. The next week I called with my complaint but people put me on hold and never came back to the line.

I spoke with supervisor Darling and she told me I was gonna have my check the next day. Two days passed-by, nothing happened. I was hungry, with no transportation no money for food or gas and my account was overdraft. I called and spoke with Tamy, Megan, Steven, Carla, Karen, Rick and nobody did anything. I have struggled with no money. For almost two weeks everyday they said "tomorrow you will receive a check". I reported to Consumer Affairs, it was useless. After almost 2 weeks I received my refund check, but no check for the overdrafts. The supervisors Rick and Darling, promised me that they will refund me the overdrafts. I checked my bank statement but nothing until now. I keep on calling them, they are never at the office. Representatives told me they gonna contact them and return my phone call and nothing. I am so disappointed at Nissan, this situation has put me on 2 weeks struggle of food, gas and transportation. Representatives of Nissan have ignored my complaints and lied to me, made fun of me with false statement, and put my economy in jeopardy. I will submit my complaint of this horrible action to any Nissan web site and complaints site as well if I do not receive a result.

My civil rights were violated. Nissan Acceptance Corp improperly repossessed my vehicle. It is a fraudulent charge for Nissan Motor Company along with Ana **. I have all statements and paper work showing payments and checked statements. They are showing no payment history today. Me, my wife and children are without transportation and also money that I have receipts for.

I own three Nissans and you would think the newest one would be the best, but this 2005 Maxima has turned out to be total crap. Nissan should totally do a recall.

My last three vehicles have been Nissan products but I can assure you, based on this experience, it will be my last. May I have the courtesy of a solution to this problem.

Since the odometer read 11000k miles, the vehicle started acting up with the fuel system. There are records to back this information regarding reoccurring service with the same problems in the system.

A few times they have replaced the fuel pressure regulator along with the pressure pump, sometimes stalling out in the middle of the intersections causing a hazard on the road. I have asked the dealership to exchange the vehicle due to its fleet defects. "Again, no response or solution."

I’m losing my job because NMAC has completely dropped the ball, and messed up my paperwork. Now we had to redo the whole process (it has been four months now), and Nissan is blaming NMAC.

NMAC tells me to call Nissan. Please, help!

Also, customer service is a joke; I spoke to the same woman twice, but she used two different names. She told me they are told to do that-- Shady Nissan.

Seriously, I’ve been a third time buyer of Nissan, and this is how you treat your repeat business?

It was not my fault that the mail was late and this should be removed from my credit report ASAP.

I also mailed a payment for May, which arrived on the exact deadline (as told to me by a representative) of credit reporting to agencies. The payment arrived on June 27. Both of these late reporting should be investigated by all parties and should subsequently be removed from all of my credit reports ASAP.

So now I have a $500.00 money order floating around. Mind you, it had been cashed on the 30th of June after calling Western Union. So now, I have to mail the receipt and money order form to Western Union in Colorado. I have no idea how long this will take. I have a record of the reciept. So, because of that, I had to get another extension to cover the month of June because one of their employees gave me outdated information and I'm short of $500.00. So now, I'm afraid to mail any kind of payment; because I'm afraid it will get lost, again. Please, someone, help me resolve this. This has gotten way out of hand. I want to take someone to court as soon as possible.

When I did get transmission problems, Nissan refused to reimburse me for the new transmission due to the fact that the radiator was installed at a place other than Nissan. They did reimburse for the radiator; however, prior to the transmission problem, had I have known about the recall I would have had the radiator done at the Nissan Dealer despite the towing expense but since I didn't know, I just needed it repaired as it was out of warranty, anyway. Now I am stuck with a $6,000 bill that Nissan won't reimburse me for, despite this happening due to a recall of theirs.

In March 2011, I sent a payment of $5,000.00 towards the principal of my loan and made an agreement with John ** from Nissan that $100.00 would be waived from late fees. I called back on May 17, 2011 to follow up on the waived $100.00 and was told that they had never been waived. I was given a final payoff quote of $3,000.00, and when payment was sent, I received a letter stating that I still owe $146.95 for late fees and interest and that my title would be held until I paid off that final amount.

When I called Nissan, I once again spoke to John ** and his supervisor, only to be placed on hold for 45 minutes and then be told that they would not waive my fees and again placed on hold again for 45 minutes and then hung up on.

I have paid over $35,000.00 on a car that was worth $22,000 new, $500.00 in late fee charges which were not owed, and over $200.00 in maintenance. I have yet to receive a copy of my contact which states that my credit score was less than 600 when it wasn't. Nissan can't pull my account up with my name or SS number, only with the account number. I was sold a warranty that does not cover anything and makes me pay for monthly oil changes. Buying a car and financing with Nissan Motor acceptance is like having someone steal from you every month with a business license.

I looked for recalls and help but there was absolutely nothing from Nissan. I've shopped around for a catalytic converter but because such stringent law in California, I can't order one online and take it to my mechanic. Instead, I have to take my car to the dealer and there is no way I am ever giving another dollar to Nissan because of their horrible business practice.

The funny thing is I bought this car because I had a positive view about Nissan because my father had a Nissan truck that ran perfectly fine well into the high 270,000 miles with no problems. We even sold the truck and the person we sold it to still drives it to this day. I guess they literally don't make them like they use too.

Prior to that, I contacted Nissan of North America. They will not even talk to me until I get my car diagnosed by Nissan dealers. After my car was diagnosed, I contacted Nissan of North America. I was told my car had been out of warranty and nothing they can do. I have never been stressed out as this car situation. Having 3 depending children without any form of transportation, this is a total disability physically, mentally, financially.

My daughter was stunned and tried to return the car in January 2011 for "unconscionable Contract" and Fraud. They would not take it back or work with us to rewrite the contract in a "fair" manner. They told her my credit was 7.0 and "if it wasn't they wouldn't have sold me the car." That was a blatant lie. They have even added information that was not on my application after I signed it. They won't tell me who their lawyer is. They refused to take it back stating I would need to "talk with Texas."

They repossessed my car unlawfully from my secure gated community at 5:00 am. In California, the law states "One cannot come into a gated community without permission." Rosner, Barry & Babbitt, LLP.

So I did. I spoke with Julie in North America. I tried to get assistance with this defect that they are aware of. They apparently put out an extended warranty for the issue to be fixed but that only went up to 80,000 miles and never notified the owners of the vehicles. I was told that I would have to pay for an official diagnosis before they would even submit for assistance. So, I took my truck in and paid $117 for an official diagnosis of what I already knew was going on. I then called Julie back and again, attempted to get assistance to pay for the costly repairs, $7000 in parts through Nissan.

Needless to say, Nissan was unable to assist at this time. Surprise! What a joke. This is my 4th Nissan and it will be my last. I will never recommend a Nissan to anyone. I had issues with the paint bubbling and peeling after only 2 years and they wouldn’t claim that either, as well as several other minor incidents. I feel like they are thieves and I will be sure to let everyone else know along with all of the other Nissan owners!

I called NMAC and asked their supervisor Anne if I should send it certified mail. She said that it wouldn't be necessary.So I sent it by normal mail. About six weeks had past and still had not received my title or my refund. I called NMAC again and again was told that NMAC have never received it and was advised to put a stop payment on it,so I did again. It took approximately one month to receive another check from Geico insurance. I contacted NMAC and again asked if I should send it by certified mail and was told that it would not be necessary. So I again sent by normal mail again. Approximately six weeks had past and still no title or refund. I called NMAC and again was told that they have never received it again. So I had to to do it all over again.

It took four Ggeico insurance checks till I quit going by their advise and mailed it certified and what do you know they received it. But now instead of owing $946.85, I now owe $1238.26 due to late fee charges which I was told repeatedly I would not be charged. NMAC have not been forthwith with their information about their procedures with my account. They have purposely misinformed me on how to go about resolving this matter. NMAC down right lied, and as far as I'm concerned, have extorted money from me. NMAC has acted unprofessional without remorse and I feel have been completely at their mercy. I still am being lied to by NMAC and still have not received my title or my refund even though NMAC has cashed the check I sent them. I called NMAC to find out the whereabouts of my title and refund several times and their supervisor Anne tells me everytime the checks in the mail. For three months now not counting the 10 or so months it took them to get the check that I had to keep getting from Geico insurance co., which total four checks.

Since then Nissan has reported my account to Credit Bureaus as "Repossessed". I made several contacts with Nissan Corporation to have this information corrected but Nissan Motor Company refused to. Instead, each contact I made with them, they updated my account report with a report of "Correct" and or "Accurate", as "Charge Off". In 2007, more than one year after all payments were completed, Nissan made a report of "Charge Off" on my Credit report. To date, these negative and unfair reports are being updated on my credit history by Nissan and they are refusing to make the necessary corrections. I am requesting your assistance in having Nissan Motor Corporation make the correction to the unfair reporting they are placing on my record.

Took the car to a Nissan Dealership, Nissan Consumer Affairs Regional office waived the 2nd diagnostics of the car. Findings are faulty sensors that need replacement. Nissan Consumer Affairs' stand was warranty has expired, cost should be covered by the owner.

For this matter, there are many Americans working for foreign companies who have become likewise crooks, cheaters, and misleading leeches and forgot that they were also born and live under our legal system. So, they are responsible for their actions and misbehavior. I am wondering if anyone of you have received mail stating false statements from Nissan U.S.A. and the dealers. I hope you kept them and have them handy when all this explodes into a class action law suit.

Three weeks later, I found my extended warranty. It appears that my vehicle is covered thru 100,000 miles or until March 14, 2014. I contacted the Nissan dealership and they directed me to call the consumer affairs. There begins my battle for what is going on for 2 months now. I have phoned over 20 times and have spoken to 8 different representatives and filed two cases since the first case was closed without a call back! I have even contacted the Nissan Warranty Department that acknowledges that my vehicle is still fully covered. But since I took the vehicle to an independent mechanic, I am not eligible for reimbursement. But this happened because I received faulty information from the dealership pertaining to my warranty. It went as far as the check being cut then denied. Nowhere on my warranty does it state that I need to bring my vehicle to a Nissan facility for repair. Furthermore, on their website, it doesn't state that information. In fact, one of the questions on the website pertaining to warranties indicates that one is eligible for reimbursement and to contact Nissan.

I also have done numerous time consuming researches regarding the rear differential that doesn't just go on a vehicle that is driven on an average of 159 miles a month! I was not towed nor drove in the snow. It seems clear to me that my Nissan is barely driven. I am so beyond frustrated with the level of service and the fact that I am now out $2,000. I feel sorry for anyone that has to deal with Nissan Consumer Affairs. You will never get a call back.

Nissan Consumer Affairs refused to cover the new transmission saying they needed proof that I got a transmission flush at 30,000 miles and 60,000 miles, saying this was required routine maintenance. I do not see anywhere that this would be something that would be required to get done. So now I had to spend about $3000 on a new transmission after going back and forth with them, whether they would cover it or not. What should I do?

I am a disabled man. I drive with my grandchildren. If there was ever an accident, the seatbelts and airbags will not work properly. This is our only vehicle and we are afraid to drive it. Nissan should warranty this safety issue.

Anyway, they said they only owed us like $230 which is outrageous! They were not only shortening what we were owed, but they sent the check out 3 weeks late to someone else! I called and asked them where our check was and was told "Oops. We sent it to the wrong address." So they said they were going to wait to make sure the check hasn't been cashed and then resend it to the right address. It's been another 2 weeks. I've called 5 times, and I got the same exact answer every time. And that's after I've spoken to "supervisors" numerous times!

We are ready to file a lawsuit and sue them for our time on this matter. We want answers now! And from someone who can speak and understand English would be nice!

Is this legal or can I sue Nissan Acceptance Corp. for doing this without her knowledge. Now my credit score is good, but my wife who had a great credit score is way way low, that she can't purchase anything now. Before Nissan, she was being approve for any loan she make.

This is ridiculous, to be leasing a vehicle that I have to make monthly payments on and don't even have in my possession. I am filing a report with the Attorney General’s office also. I am not making my lease payments now until I get my car back. Leasing this Nissan vehicle has been a nightmare from the beginning. It took them a month just to get me a spare key for the car. I would recommend to anybody not to buy or lease from Nissan.

Then as it turns out, that very next day miraculously the so-called "lost" check cleared my bank only after I had charged another car payment which after calling and complaining, I was refunded, but I am still being penalized the credit card processing fee of $12.95 in which I have talked to non-English speaking people in India who refused to help me and said it was a Bill Matrix problem. I talked to the Bill Matrix offices and they refused to help me saying it was Nissan’s fault for not posting my check in a timely manner and referred back to India. I know.

I called 5 different numbers just to have nothing resolved. I have never had such a horrible time in paying bills or had so many fees rack up in paying a bill by phone or by credit card, this is honestly a first for me. And so now I am out of $12.95, but my fear now is how many more times is my check going to be supposedly "lost" in the mail and I am going to have to deal with this all over again. To me this is clearly a scam and to only accept Discover card, come on now. Seriously, most of America uses Visa! I can honestly say I will never again lease or purchase a vehicle from Nissan ever again. This by far is not worth it!

The repair is over $700 and what's worse, the local dealership doesn't have the parts or the plan of how to fix it. My request for a rental vehicle to get to work were ignored. The information from Nissan's own website says that the problem with my vehicle is a crash hazard. I would think that after the year that Toyota has had, they would be ready to repair the problem. Meanwhile I cannot drive my vehicle by their own admission of a crash hazard.

Nissan did not furnish me a car and this may result in me not being able to get to work because I am a flight attendant. I need a car to get to the airport to fly out. This will cost me 40 a day in rental charges for a car to sit in the airport parking lot.

When a phone call starts to go through the system screen will show the success then will go back to the radio after one ring. The receiving person will here baffle noise with the sound of baffled music. I have found that to get a successful phone call, the procedure will average seven minutes. During the successful call, the phone is very hard to hear the caller and sounds as if the call is out of range. However, talking using the phone direct or another Bluetooth, the call is very clear. None of the voice commands match the owner's manual. The system had once recognized all voice commands when the vehicle was new.

The vehicle has other had other technical concerns with this system. All they have done is damage the dash and guess by being part replacers of only two parts. They keep saying that they fixed the problem and when we pick up the vehicle, the problem still exists. They now say there are no more parts to replace so there is no problem. This system has more than two parts. I have contacted Dave at Nissan North America Consumer Affairs 1-866-799-1690 extension 1476. Every time Dave calls, he keeps telling me he will have an appointment two days out over and over. I know after a few times of the same speech Nissan is blowing me off. The vehicle has Premium Gold Warranty. Help please.

This supervisor promised me the information would be corrected. To this date nothing has been corrected. Nissan also lied about sending me the title to my vehicle. They told me they sent it in August of 2010, but I have yet to receive any title from them. Nissan Motor Acceptance is the worst company I have ever dealt with. The constant lying of their customer service representatives is very disappointing. Paying off my loan was the worst mistake I ever made as my credit score has dropped considerably as a result of Nissan's irresponsible and incorrect reporting of information.

I have a bad feeling it's another transmission. One thing is for sure; I will never, ever purchase another Nissan product, and I will share all this with anyone who cares to listen, lest they make the same horrible mistake!

I have purchase three cars with NMAC. I never experienced this problem until NMAC sent their services to India. Their English is very, very, very poor. We, the consumers are unable to understand anything they are saying and statements too are untrue. They do not tell the truth regarding your account. I missed several payments on my Nissan 2009 Pathfinder, your finance company will immediately repossess the vehicle. NMAC is not concerned with consumer satisfaction. If so, they would not have sent customer service to India. The companies do not realize that sending jobs oversea is not fair to United States consumer. I am proceeding with no other choice but to take NMAC to small claims court. I will be out of more money just to get the immediate refund of $117.00. I am very, very frustrated with your customer service. I hate to call regarding my account. I can't reach anyone in Dallas,Texas to complain; it is very very sad. I have faxed several times proof that the bank made the mistake sending this payment to NMAC.

I have tried contacting Nissan Consumer Affairs and telling them of the problem, and I asked to speak to someone here in the US, but I continued to get sent back to the same people in India. I was told by a Nissan Dealership "Title" Clerk that it has never taken longer than 3 weeks for them to receive a title for vehicles they paid off.

Additionally, I have owned a few cars in my days, and I have never had a problem with any other dealer as I have with Nissan. They also promise you and say "Give me a chance. Trust me. I will call you back before the end of the day to let you know of the status." and you don't hear squat back from them.

Nissan apparently does not care about customer service after they receive their money! If it has not been mailed out by the end of the 7th week, I will have not other choice but to file charges against Nissan in order to receive our title.

We were told after a diagnostic was done on it that the catalytic converter had broke apart and got sucked up in the engine, so now after less that 20,000 on the new engine it has to be replaced along with the catalytic convertor and it appears to have caused problems with the radiator as well. Still unaware of how this could of happened with a new engine, I went home to research and found that my problem was not an isolated insident but a universal problem effecting this make,model and year of car. There has been many recalls and customer complaints who all state that Nissan was unwilling to take responsibly for problems that have occurred with this car since conception.

I wrote a letter to Nissan asking that they help us out and they flat out refused to do anything stating it was out of warranty and there were too many miles on the both the engines. How can a large corporation as Nissan is and get away with not taking the responsibility to fix a problem that they caused?

Once they tell you what is needed is a $3,500 tranny, it's time to call Nissan. There is a consumer number you can call and you talk to complain people. Explain to them your situation, let them know how the economy is and how you wouldn't mind trading it in for sticky pedals. They will then assign to you a fields rep who will follow up with you and speak to the dealer you took your car into to lower the price. But be persistent and call them every half a second or so, to let them know you haven't heard from them in the last minute. Ok? Good luck everyone. As for me, I'm still waiting to get $2,600 bucks reimbursed, and yeah the car runs like new.

Upon speaking with the motor vehicle agent, they informed me that this happens all the time.

I brought the car to a trusted body repair who happened to work for Nissan prior to opening his own repair shop business. When installing the part, he determined that the screw that belonged behind the tail light was missing. In fact, the piece behind the tail light had no trace of ever having a screw in there, which led us to believe that it was the reason why the part fell off. I asked the repair person to check the left side to make sure it had it.

Surprisingly enough, it did have one, however, it was a used, old looking rusty one, definitely not the original. The only explanation I could think of is that back in 2008, a couple of months after I purchased the van, the left sliding door was giving me problems and they had to repair it, when, I'm pretty sure, they had to remove the rail cover. After I learned that the missing screw was the cause for the part of fall off, I called the Service Manager at Nissan.

After 4 days and messages, I finally was able to talk to him over the phone. I explained to him that I felt that they should have covered the part due to the observations we made. He explained that he himself looked at it and he couldn't determine that and that it was just an assumption. He went on to say that the part could have been damaged by us purposely and that there was no way he could tell what happened to the part. I explained the circumstances of how and when the part fell, the fact that even if I saw the part fall off, I couldn't get to it unless I put myself and my family in a life threatening situation.

I was driving off the George Washington bridge on the NY side. There is no way I could have avoided the pot hole, there was nowhere to swerve. There was no way of retrieving this part unless I caused major traffic and accidents. He advised me of the regulations once again and told me to call 800 Nissan1.

I called this number, and after explaining the situation and why I felt they should reimburse me, they hung up on me. The lady that took the info didn't ask for my contact info, so I decided to call back immediately. I spoke to another rep who took info and said would forward me to another department and they would call me within 2-3 business days. I then received a call from the Regional Manager who asked me questions and then said she would have to investigate.

She called me back a day or two later and said that unfortunately they couldn't reimburse me because aside from not having part & warranty had run out, the pot hole could have been the cause of damage, and I had an outside facility, other than Nissan, to replace part. She mentioned that in whatever page of warranty info booklet, it stated that they don't reimburse if parts are replaced outside of Nissan. She did forget to mention that on page 3 of this same booklet also states Nissan would occasionally reimburse part of cost beyond of outside the terms of the warranty.

Basically, I was looking for a cheaper way, without losing quality, to get this part replaced and avoid damage to the door mechanisms. My intentions were to have it replaced by Nissan, but if I had to pay for it, why did it have to be them? So I feel that I was forced to go somewhere else or pay their outrageous prices.

I was fuming and told her that I would follow up with BBB and she told me to do whatever I needed to do. I asked her to speak to her supervisor and she said she was it, no one higher than her. My next step is to write a letter and send to as many Nissan departments, as well as the BBB. I've already did the online form and I'm awaiting the next step. I will not rest until I get reimbursed and that this situation is looked into by recall agency and others of interest because for all I know, I probably caused damage to another car and wasn't aware of it. This could have also hurt a passenger or a pedestrian. Nissan's mission statement says that they build high-quality cars and safe cars. I now have my doubts. I don't deserve this run around.

2. Manufacturing defect.

I called Nissan Consumer Affairs to get help to pay for repairs. I called on 7/1/2010, and I was supposed to get a call back from Nissan Consumer Affairs specialist by the end of the day on 7/2/2010. Finally, I got a call on 7/6/2010 to tell me he was going to get in contact with Frederick ** (service director) and then send file to someone else for final decision as to whether they were going to pay for it.

I was also told on 7/2/2010 that he would call me back the next day, 7/3/2010 (He never called.), and I waited till Friday, 7/9/2010, because they still haven't called back. Also, I called customer support, and they emailed him several times to get him or someone else to call me back. I'm still not getting answers. Gordon is not returning my calls or emailing Frederick ** back.

This is a very dangerous issue. We broke down on the side of the road. My pregnant daughter, 3-year-old grandson, and pregnant daughter-in-law were in the car. I'm very upset after reading all this and Nissan knowing a long time ago this was an issue. There should have been a recall a long, long time ago. We have to stick together. Call the attorney-general in TN (1-800-342-8385) and lodge a complaint against Nissan! And also call the Federal Trade Commission (1-877-382-4357). I hope everyone who has had problems, which are endless, will call these numbers and complain! I hope this helps.

I'm out of money for getting my car towed and repaired. It was very stressful and dangerous while driving and the car just go dead.

About 3 weeks ago, I was driving in the free way and out of the sudden the rpm of the tachometer rose to almost 6000 rpm and it jerked very strongly. I pulled out to a surface street and noticed that at 20 miles per hour the rpm was to 4000. I called the dealer to let them know that had happened and they were surprised that the car had transmission problems so soon, four years after I bought it, and in less that 100k miles. I called Nissan and they told me to take it to the dealer for a diagnosis of the transmission. The car was towed to the dealer and they said that a transmission work would be about $4500.00. To check with Nissan to see if they can do something for me. I did.

I called Nissan Consumer Affairs and talked with three different persons in a period of two weeks. The last person to talk with me told me: "I will talk to my supervisor and will call you right back." This was three weeks ago. Nobody has the courtesy of calling me back; at least to let me know that they don't care about my problem. What they are waiting is for several people to die as a result of faulty transmission, to then consider that, yes, there is a problem with the Nissan Maxima transmission. As for my car, it is in my drive way, unable to be used, and unable to be fixed, because I don't have the amount of money now to fix it. Thank you Nissan for your excellent customer service and for your "unbeatable concern" for your loyal costumers.

At this point, no one will even tell me the status of the check. Has be been issued? Mailed? What is happening? I spoke with another supervisor, Peter on May 19. He stressed that he will personally resolve this matter and will call me the next day. When I received no call, I called and spoke to Supervisor Chris on May 20. He is going to check on Peter and find answers. No call back. I spoke again with Chris on May 21. I insisted on speaking with his supervisor, Mia. Once again, no one can tell me the status of this check. Mia assured me it would be mailed in 3-5 business days.

The economic damage I received is that due to the fact that I had been told company policy was that the money would be mailed in 21 days, I took out a home equity loan to finance another car on April 23. Another Nissan. I have now had to pay interest on this loan. I have spent about 10 hours trying to solve this problem.

3- Flexible AC pipe4- AC compressor

The flexible AC pipe was also changed and I don't know why it's damaged (also I replaced from my pocket).

Finally which I would you please to take an immediate action to replace the compressor under the warranty? The weather here is too hot and I can't drive it without AC. I am looking forward to hear from you as soon as possible. Thanks a lot for you help.

Eight days after my initial call, I called again. This time, I was advised that my payment was passed due. The representative confirmed that they had the correct bank account information for the one car but not the other (which clearly means that whoever inputted the information into their system made a typo). They proceeded to correct it and tell me that I must make the payment ASAP. The issue is that if I made a payment via telephone or their website, I would be charged a fee.

When I asked why the representative could not take my payment over the phone and waive the fee since it was clearly to no fault of my own, I was advised that the fee would be collected from a third party servicer. Therefore, they were not able to waive it. I told the representative that I am now in a bind. If I pay over the phone or website I am penalized, if I send a check it will take 5-10 business days. I was advised to send the check ASAP, they will note their system and as long as it is not received 30 days after the original due date that it would not be reported to the credit bureaus. Due date 4/20/10, check sent 5/3/10. On 5/6/10, they begin to call me harassing me for the payment. I was just informed that I will continue to receive telephone calls until they receive the payment. Now how is any of this my fault? I was proactive in pursuing why they had not drafted the payment. This is unacceptable and disconcerting. I am utterly disgusted with Nissan Motor Acceptance Corporation and how they treat their costumers.

I am extremely upset with the telephone calls I am receiving. They continuously call. They are calling me during my work hours making it extremely difficult for me to concentrate on my work duties. I told them that the check was mailed on 5/3/10, to please notate their system. They will not. I ask to speak to a supervisor. I was on hold for approximately 15 minutes to no avail. I had to waive my lunch hour to try and resolve this situation. Since the purchase of my vehicle, I have paid more than the minimum due. In order to avoid a possible late payment, I opted to have them directly debit the payment. They make an error in inputting the bank account number and they have continuously treated me as if I were delinquent. I am extremely disgusted and upset. I am currently trying to fix my credit and save money to purchase a home. I am utterly petrified that due to NMAC's error causing the payment not being made on the due date, may hinder my chances of being approved for a mortgage.

About 7 months later, after the same problems of vibration sound surfaced, I took my car in and needed another (#2) transmission. After the two dealerships tried to get the other to pay, my local dealership put a new transmission in February (No charge to me). After they fixed the transmission it took them a week and 1/2 to figure out why I had a transmission fluid leaking on my garage floor. I took the car back 3 times!

Now 3 months later, the same problem of vibration surfaces a third time! I take my vehicle in and tell them I have been reading on the internet about all of these problems with fluids leaking and ruining the transmission. Could that be it I ask? Well low and behold it is the problem and I need another transmission (#3) and "They are sorry, but that is not covered by Nissan because the transmission leaked and ruined it." "Are you kidding me? " I asked. Nissan get your head out and treat your customers right! How about doing the right thing and recalling this problem? How about training your service department to detect these problems? I am sure you train them to say we are not paying for the problem! Guess what Nissan? I am not paying for it either! This is absolutely the worst vehicle I have ever had! Huge financial loss on this vehicle!

The bottom line is that I received a letter from Nissan on 6/12/09 stating that my account had been paid in full and the matter was over. I printed my credit report last week and realized that Nissan has sent this account to TransUnion and Equifax as a "bad debt". This was never a bad debt as I mailed payment in 4 days after I received the ticket. The battle was between Nissan and the DMV.

I want this "bad debt" taken off my credit reports immediately. This has caused my credit scores to go from a perfect score to less than perfect. This is not acceptable. Nissan has defamed my credit and my attorney is ready and willing to file a lawsuit. Repeatedly, I have called Nissan over the past year and several times within the past week. I keep being told that someone will call me back and that this is going to be taken care of , but no one ever calls back and it still has not been resolved. This is a horrible way to do business with the consumer. I am requesting that someone in authority call me back so that this can be resolved before further action has to be taken on my part.

I made the agreed upon payment, which was received by NMAC on November 5, 2009 (I have bank records to show that NMAC received the payment on November 5th). NMAC did not credit my account with the agreed upon payment until November 10, 2009. NMAC repossessed my vehicle on November 11th, informing me that their actions were due to my breach in our agreement; at which time I informed them that I had in fact kept our agreement and offered them proof of the date of their receipt of my payment, which they refused to acknowledge.

On November 12th, I spoke with NMAC representative Brandy who told me in order to get my vehicle back, I needed to bring my account up to date by paying the two months back payments owed, in addition to December’s payment since December’s payment was due on November 16th, plus interest owed totaling $1,154.00, which had to be sent via Western Union Quick Collect. I was also required to pay repossession fees charged by Federal Recovery (repossession company) to get my vehicle back, which were approximately $200.00.

Upon satisfying the terms set by NMAC bringing my account up-to-date, NMAC sent a release to Federal Recovery and I took possession of my vehicle on November 13th. Approximately, a week after getting my vehicle back, I received a Notice of Our Plan To Sell Repossessed or Surrendered Motor Vehicle notice, which made no sense since my vehicle had been back in my possession since Nov. 13th. All subsequent payments to NMAC were made on time. Shortly after my December 2009 payment, I started receiving calls from NMAC collection department stating that I was a month behind in my payments and if I didn’t make a payment immediately, they would be reporting negatively on my credit report. I informed them that I was not behind and asked them for a written explanation which I never received.

After repeated calls from the collection department, I asked for a copy of my transaction history so that I could review their accounting. It shows that the $1,154.00 I paid on Nov. 13th was debited to principal on Nov. 17th. On Nov. 19th the following transactions were made to my account:

4. Debit to principal for $683.365. Debit to Int. for $0.48.

I was never informed or received any explanation as to the above transactions within my account. I have attempted to resolve this issue many times over the past few months by talking to representatives over the phone and finally sending two letters requesting an explanation of the above transactions including a full disclosure of all Misc. charges. I’ve also requested in writing a copy of the release that they sent to Federal Recovery to release my vehicle after it was repossessed and a copy of our original contract. I have yet to receive any response from NMAC except for continued harassing collection calls. This is just a sampling of the accounting practice and shady conduct of NMAC. I lodged a complaint with the Better Business Bureau regarding this matter on March 24th. NMAC was contacted by the BBB and still have not reached out to resolve this issue, yet they continue their campaign of harassment from the collection department. My car was wrongfully repossessed, costing me additional fees. I have negative credit reporting to credit agencies due to late payments from November 2009 to date for monies that I don't owe.

After much research by reading forums, I realized that this is a problem with many of these vehicles. I have email correspondence starting in September 2009 going back and forth from Nissan North America. In the end, I was told that it was not covered (the car is still under warranty). I even attached a photo and a link to the forum and received a basic, generic form letter response from them.

I can provide all. I don't know where to turn now. I just bought a new clutch and brought the car to Master Tech Transmissions today to have it installed. This is going to cost me anywhere from $1K - $2K to replace. This is a manufacturer defect and should be a recall.

The technician told me they should have replaced the transmission once the coolant went into it. Nissan refuse to assist me with the matter and this started when the Pathfinder was at 44,000 miles. Something has to be done. I had to pay $4500. to replace the transmission. I got stranded 280 miles away from home with my family.

I never was able to talk to anyone at Nissan Consumer Affairs. A rep would call, leave a message and no matter how many times I tried to return her call, would get her voice mail each time. She never made any real attempts to talk to me about the issue with my car. Only would leave her name (Shannon) and ask me to call her. As far as I am concerned, this situation was not taken care of professionally whatsoever. I was never asked about it. They only had an email from me regarding the car. ABC told me they wanted $130.00 to check out the car and it would be $565.00 to replace the starter.

I have an excellent mechanic who would only charge $326.00 and asked them to share the cost or cover it. I think it is a defective part and would like to know exactly if this is so. I don't think anyone really cares about this situation. I have a brother who used to sell cars and he even told me this shouldn't be happening. My car salesman at ABC told me this shouldn't be happening with my car. Ed ** at ABC suggested I contact Nissan Consumer Affairs. I want a complaint filed against them. I was never spoken to except at the dealership when they told me I would have to pay for them to look at it and a decision would be made. I am not spending $130.00 for them to look at the car.

I already know what is wrong with it. And their cost to replace it compared to my mechanic's price $565.00 vs $326.00. Nissan wanted $130.00 of my hard earned money and then planned to say no to covering the repair. This was their intent all along and I would be forced to then have them repair it because I know they would tell me they would apply that to the repair. If I have to pay for it, $326.00 is a better price for me. But I think with the car having such low miles on it, this should be covered by Nissan even though the warranty is over.

I faxed it the very next day. I was also told that it would take 7 to 10 business days and with it being the holidays, I knew it would probably take longer. I waited until January 7, 2010 to call back. I was told nothing had been done and that no investigation had been started, but they would start one now and it would take 7 to 10 business days and would I re-fax my information because they didn't have it. To make a long story short, I have called a bunch of times, gotten absolutely no where and my money is just gone. They did not give it back and they did not apply it to my account. I'm still fighting to get my money back, so I can get rid of my Xterra and so I won't have to deal with this company again. I have lost $500.00.

But I was told that since the car was not under warranty and due to "insufficient maintenance" that it was my fault the engine needs to be replaced at under 75,000 miles! And they would not help out financially any cost! This is criminal! They know that their product is faulty! They do not want to fix it, and worse, they blame it on the customers! I've taken great care of all my cars! Never have I had to replace an engine after only 7 years! I am going to seek a consumer lawyer for help. How do I contact the class action law suit lawyers about this? Don't they know what Toyota is going through?

When my car stops for no reason in the middle of a busy intersection and almost causes accidents because of a cheap poorly built engine, that thousands of other year make and models have the same problems too, this is a major safety issue! This needs to be taken as a serious problem and needs to be addressed ASAP before somebody dies! I will never buy a Nissan ever again if they do not take actions to correct the problem! This is bad business! I want a new engine, or a safe car to drive! I have 3 kids that I will not drive around in the car with. It’s too dangerous!

I will say I had to really had to hold my composure, thinking well maybe I am wrong until I get all the facts. She gave me the phone number with a extension number. Then I talked to the wife, and we called this number and left countless messages with no response. Finally, we talked to another rep and another rep and another with the same answers but with a little more tact.

After countless hours putting together the "facts" to prove to this so-called corporation that they are wrong, I now after 2 months or so have a letter they sent stating in not so many words that they were wrong saying "We are able to confirm your account has been updated." That's all this so-called worldwide corporation has to say, and in this economic time, the way I see it ruins me. If anything could be done, it should be.

I have made the additional payments for the balance due and still have a repossession man knocking on my front door. How can this be legal? Apparently, this is happening to more than just me. This is just poor business. With the economy the way it is, this should not be happening, especially when money is being paid on the account and received by Nissan.

After 4 months of double payments, I called to explain that I would only be able to make a double payment because work was slow. At that point I was advised that because payment wasn't made within 30 days, I was set for repossession. Weird thing is I made a double payment 12/01 for December’s payment and 12/30 for January. So as of December I was current until February. They were not willing to bend on this, they stated I promised double payment every month and there are 30 days in a month; therefore, I was in default. After being threatened, called names, and essentially talked to like I was substandard, an arrangement was made, but they were still adding repossession fees on the account.

Then it turns out after paying $13,000.00 called for payoff amount and a little less than $7,000.00 was still owed. They had misled me on the balance owed. Because you are not given statements or anything in writing, I was stuck. The only thing to do is pay it. Took a second job to get it paid. Sent them all the money generated by this second job and at the end still owing $2,000.00. I called to ask for one last arrangement. My second job assignment completed and would not have that extra money. Well, guess, you can guess.

Called and I am delinquent again. I've given them over $18,000.00 in a little over a year. The original loan was not to be paid off until July, but I'm delinquent. Supervision added payments subtracted from owed and decided that I was delinquent. I advised her to review payment history and she would see I have paid more than a monthly payment every month, so how was I delinquent? We have no rights; we have to pay what they tell us to and have to answer to no one.

I've purchased 7 Nissans and this one is my last. I have three children and they will not purchase Nissan. Let’s start making companies accountable. Let’s have laws protecting those who fall on hard times. I've clearly made an effort and have worked really hard to fulfill an obligation that my husband couldn't. Doesn't that count for something? After all they would not have collected what was owed if I hadn't. No used car sells for $20,000 at auction. This has been a huge amount of stress, which has affected my health. It is hard to feel comfortable going out to your car knowing you've done the right things and still be afraid your car is going to be gone. Also, to be talked to in such a way is just unnecessary and unforgivable.

I did gave them the work sheet from Dobbs, they look it over, checked the car and said that it was not my master cylinder and that my brakes were fine that it had a little over a half of pad on them, but my car kept right on grinding and making loud noises when I would brake until Friday, March 19, I was coming home from work and came to make a stop at a light and my brakes were not working which cause me to run into the back of an SUV and tear up the front end of my car. I only hit my head, my air bags did not deplored, my bumper, the hood radiator, air conditioner, grille, front lamps,head lamps, heater and fender.

I tried to talk to both parties but no luck. They're talking about some dents that I did not have and missing keys that I surrendered to Kings Nissan and have paper work to prove it. I probably had some minor bumper scratches but it had to be covered by either Kings Nissan or Nissan Motor Acceptance co., because I received a letter from them saying I didn't have to pay anything for excess wear and tear ("We will pay it off no matter how much you owe") if you buy or lease another Nissan car which I did.

Now Nissan Motor Acceptance co is trying to tell me that they have nothing to do with Kings Nissan and they're saying that Kings Nissan is not working for them and it is my responsibility to make sure the car is in a good shape. How can I do that if I can neither lease nor surrender any car directly to Nissan Motor Acceptance, but must use some company "they don't work with"? If Kings Nissan failed to deliver the car in a good shape, why am I who being held responsible for it? Now, I have two bills. The original one was $197.22 and a say later my case was placed for collection with Vital Recovery and now it is $741.57

I was informed the fulfillment of this request would take 3 to 6 days to occur. On March 12, 2010, the fax still had not arrived at the motor vehicle office so I called them again inquiring when the fax would be sent. This time, the individual indicated that it would take up to 30 days to have the information faxed and I told him that was unacceptable. I asked to the speak to a supervisor and was given the same runaround. In this day and age, I find it impossible that this request should and will take more than 30 days.

One irony is that I received my March loan statement within the 6 day time frame at my new address. A side issue certainly not intended to be a racial comment, is that two of the 3 individuals I talked to on the phone have a very heavy accent which caused me to constantly ask them to repeat, what they were saying. Nissan Motor Acceptance Corporation staff lied to me originally and because of their poor service, I now have a vehicle without the proper tag and registration within the time allowed by Alabama law.

When I called them up, they said I should have read the second affidavit, because they stated on it that I will still be reported as 30 days past due! That is absurd! Their mistake, and I have to pay for it for the next 7 years! I didn't read the small print, because I didn't think they would screw me over! They did! Do not use NMAC! They suck, and they will rip you off!

So I called them and was told that I owed property taxes for 2009. I said I had never paid for property taxes on a lease vehicle before so why was I now? I couldn't ever get a clear explanation except for the fact that I was sent two affidavits last year and never returned them. Since I didn't sign and return them, I owe property taxes on the lease I had. I asked to speak to a manager many times. I was told one would call me back but no one called.

I have said how can I be responsible for an affidavit which I never got in the mail? He said I should have called, but how would I even know that I needed to call? No manager will call and I apparently still owe the money. I will never lease with them again. They have horrible customer service especially when they didn't fix my data for my apartment correctly into their system. It is not my fault.

After establishing here in NJ, I again contacted NMAC and informed them of my payment process and how I would be getting caught up in a month or two. On Friday, I made 2 payments and talked to a lady who said, “Your account is fine and thank you for making your payments, we understand your struggle, just keep us fully informed and you have no worries!” On Monday, I walked out to an empty lot and my car was repossessed! Fire ran through my veins and I’ll spare you the long story but then after talking to Mike at NMAC, he also dangled the dollar factor over me and maliciously played with my emotions and well being. I scrambled and borrowed dollars to get my car back from repossession and then I wrote, called and faxed NMAC 18 letters of complaints about their due process and malicious activity but I got zero responses. I called NMAC in India/Texas and talked to everyone I could but to no avail.

F for Nissan and its whole staff of unprofessionals. I understand that I had a debt to pay and I was and will take care of it. But what they do and did was predatory and malicious. After 1 week, Mike called me back demanding more dollars and if I didn’t pay right now, that he is sending the repossessed unit and for me not to leave town or he will file a criminal case against me. This guy must have super bad karma.

Everyone at NMAC will tell me a different story whether it be I'm fine and up to date or the car is out for repossession. They make me sick and I wish I could sue them since I am now paranoid and anxiety runs through me at night just thinking that they are such tricksters. My credit sucks now due to the 1st repossession. I can't re-finance, I can’t trade in, and I can’t do anything other than sit and scratch together my funds each month to avoid this anguish and stress.

Even last week, he called me to tell me that he had already put my car again out for repossession, 24 days late and that same day, I paid my balance. I never want to hear or talk to this guy again. I park my car far away and in the dark just so I feel a little better when I sleep. I am on time with my payments now but it’s painful. Mike told me that he "has it out for me!” and "couldn’t wait for it to go past due again!” I mean, is this even legal? I would love to take him and NMAC to court and press charges. I have paid 37 months at $723.00 for almost 27 grand and owe about 20 grand still. I would love to see NMAC go belly up and go back to Japan and never hear from them again. I love my 350z but despise NMAC. Sorry if that is brutal but you should hear my recorded calls from NMAC collections and how they toy with me.

Four months later I have a foul egg smell coming from exhaust .Nissan Dealer recommends air induction service because error code shows problem with catalytic convertors, which if they need to be replaced will be $3,980.00 because the manifold would have to be replaced as well. So did anyone else start having the fuel issues after having a gum out service or was mine a time fluke? It’s expensive repair if the catalytic convertor needs to be replaced.

I called NMAC again, only to get hung up on twice. No one tried to call me back! Finally, I got a hold of another customer service, whom after explaining the circumstances, had to transfer me to supervisor. My notes have this information, as far as I know. The supervisor apologized for the wrong info another rep told me who would take care of my problem. Supervisor said they cannot, it's our of their hands because they do not have ownership any longer.

I still don't have my title and am highly frustrated that NMAC won't take any responsibility for this mistake. After the amount of money I poured into this company, once I paid off, they hardly would speak to me on the phone. I am looking into taking this a step further legally. As I have fully paid for a vehicle yet, do not have a title from NMAC. Thank you reading this.

A week later, NMAC lowered the invoice down to $534, which would have been further reduced to $34, when they factor in the $500 "Nissan Owner Loyalty Waiver", but as a matter of principle, refused to pay. I then sought the help of State Farm Insurance, who went out and re-inspected the vehicle. Their appraiser went to look at the vehicle which was sitting in the lot at an auto auction. The re-inspection came back with a zero dollar estimate for repairs. I'm sending that zero dollar estimate off to NMAC, with a copy of this complaint. Has anybody else experienced this sort of attempted extortion?

As I entered into my first command, I had a "feeling" that something was not right; and due to being stationed on a ship, we were on deployment when I made a call to check on things, and that's when I was slapped with almost $4,000 in charges. I do not know what happened between the few months, but I knew it was not right. However, because I wanted to resolve the issue, I began sending money orders every day while on deployment. It was very stressful because no matter how many payments I was making, it wasn't enough; and being that I was across the country, I could not deal with them directly and they began harassing my family. So I eventually told NMAC where the car was and to go pick it up. This was early 2008.

I still had every intention of paying or at least settling with them, but they told me it was all or nothing. Being that I was later discharged (medically) from the military, I was unemployed with no means of income at the time I could not make the payment in full. So as a result, I was threatened with a lawsuit and I had not heard anything back from NMAC until a couple of weeks ago (almost a year later) saying that they have a case against my stepfather (listed buyer) and myself. So again to resolve this issue, I agreed to pay $100 a month for the next six months; however, I feel that I am at a lost because I am paying for a vehicle I do not have and could have maintained had NMAC not caused so much trouble.

Beware of these people and I encourage everyone to post their complaints so something can be done about this. I almost didn't because I didn't feel like going through the effort, but it will do us all good for when we are fighting with these people to pull up this site and read it to these people who act like you are the only one with this problem.

I then asked him if there was anyone I could talk with that could help me get my car. He replied the only way you can get your car is if you have $15,000 to pay it off. I was shocked. Now, it has gone from $1,800 to $15,000. I asked for a supervisor or someone over him. He said they all will tell you the same. I was then connected to Walter, the worst of them all. Walter told me why I am wasting time and why they should give me my car back so I can continue to pay late. He said the best thing for me to do is to get the money or try to refinance the car. I then asked if there was anyone over him, the CEO or president and he replied he is in Japan and has bigger things to deal with than me. Now, I have no car and my job is at risk from having no transportation to get there. I felt that they did not work with me and really did not care. I remember months ago when the jobs of the Nissan corporation was at risk and the government had to help them out.

The inspector found a few light scratches in the rear bumper, a curb scrape on one wheel and a 1/2 crack in a plastic stiffener under the front bumper that is in such a nondescript location it was not even painted. Furthermore, the crack was leftover from repair work that was done by Holman Infiniti themselves a few months ago. I never concerned myself with the crack as it was minor and had no impact on the car functionally nor cosmetically. The inspector informed me that I had to get these items corrected or I would be charged $864 for them when I return the car. While I believed these items were well within normal wear and tear for a three year old car, I obliged and brought the car to a local body shop. They buffed the scratches, smoothed the scrape in the wheel and plastic welded the small crack in the stiffener.

I then called NMAC for a re-inspection and much to my disbelief, they informed me that none of the repairs were done to their satisfaction and I still owed $864! Effectively, if I didn't pay them the money to fix it, it would never be fixed good enough. So I have to pay for repairs that were already completed for a car that we all know is going straight to lease auction and will never actually get (re)repaired anyway! This was a week ago and I have since been trying to get someone, anyone, at Nissan or Infiniti to be reasonable; but I have been stonewalled the entire way. Even the manager, Dexter, at Holman Infiniti was apparently trained to play the game. He looked at the car himself, feigned support and offered to contact NMAC on my behalf. He then informed me, "They said no. There's nothing I can do." I asked him about the crack left over by his body shop and he agreed to talk to them on my behalf as well, but then gave me the same rehearsed answer - they said no, there's nothing I can do.

I did some additional research on what my options were and found that I am certainly not alone. In fact, the Consumer Affairs website has an entire section dedicated to complaints about NMAC leased vehicle returns! www.consumeraffairs.com/automotive/nissan_lease.html. The stories' details vary, but the net result is always the same: NMAC routinely finds hundreds or thousands of dollars worth of excessive wear and tear on just about every car they get back, no matter what the condition. Even cars with clean inspection reports get invoiced for damage not initially found by the inspector. In one case, they caused the damage themselves once the car was back on their lot by backing a truck into it and then told the leaser they were responsible for it! They provide no means of disputing these fraudulent claims and then strong-arm the consumers into paying by threatening collection actions against them - leaving the poor consumers no choice.

There are even accounts where they agreed to reduce the amount due, but then still placed a write-off of the difference on the customer's credit! This is nothing less than fraud and racketeering against consumers who have little means or recourse to fight it. And this is not the full extent of Nissan Motors' aggressive bullying tactics. So if you are like me and NMAC has or is trying to extort money out of you, please join our fight! If you are an attorney who wants to help out, please contact me.

So as to not make my account past due, I went to their Bill Matrix site and paid a $5 service fee to have the payment made out of my checking account. On August 18th, I looked online at my account again and there were two debits for $749 each. One was from Bill Matrix and the other was from NMAC. I called customer service in India back again and they said that they made a mistake and that it did come out on August 15th, but that the good news is, I wouldn't owe another payment until October 15th. I told them that I wanted a refund of one of the payments to which they told me they couldn't do that until the payment is officially deducted from my checking account.

When I tried to explain to them that having 2 payments come out of my account could result in my account being overdrawn, they stated that if there weren't enough money in the account, it would just be declined and sent back to NMAC. I was so frustrated after this being my second time on the phone dealing with this that I hung up. I immediately cancelled my automatic bill pay deduction with NMAC because clearly they don't know what they are doing. The next day, I called NMAC back and said I wanted one of the payments refunded to me. I was informed that it would take 3 to 5 business days to process and I would receive a check in the mail. It has now been 10 business days, no check, and my account is still showing two payments and a due date of October 15th. It is clear to me that NMAC has no intention of refunding a payment. I do not have the energy to deal with them anymore.

I am frustrated that Nissan has made the decision to outsource their customer service to India, and has clearly not properly trained its associates. I will never go through NMAC again and will never again buy a Nissan vehicle.

On Wednesday, 8/12, at 4:00AM, my vehicle was being repossessed. The tow truck rang my bell. When I called NMAC at 9:00AM on the 12th, the payment was now $1,000+. The whole process of being repo was unnecessary and unprofessional. To make a long story short, this incident was uncalled for and very unprofessional. Is this the solution that NMAC came up with? In addition to paying Nissan $1000, I asked several times if there were any additional payments I needed to know about and was told "no" by several reps from Nissan. When I got to the towing place, I had to come up with an additional $75. $25 for each day of impoundment from August 12-14 (the car was impounded at 4:00AM).

I picked up the vehicle at 10:00AM, when the towing company opened. Why was I charged for 3 days when it was there for only 2? They would not release my vehicle until I paid. I financed the car in 2005 and had a very good payment history with NMAC. This is my last year of paying my truck off. I do not know why I was subjected to this kind of treatment. I feel that my civil and constitutional rights were violated.

I am currently working with Nissan to see what they will do for me. I have 3 children and my wife is the primary driver of the Armada. I do not want the Armada anymore. It is not safe! I had to purchase this 2006 Armada because the 2005 Armada I bought from Performance Nissan had a safety belt breakdown only 3 weeks after I bought it. The dealer had to lemon law it and had me pick another Armada from his lot. This is not a safe car. I have a file number with Nissan; it is **. Please help us, we are making our monthly payments and feel taken advantage of.

The next month or so, the car did the same thing - shutting of the at the light and was not running well. We again took the car back to the dealership and explained to them that this car is giving us serious problems. One of the dealers came outside to our car and asked us if we have gap insurance. We told him yes. He then proceeded to tell that we may need to go ahead and blow up the car. We told him that we can't do that. We just wanted them to put us to something else.

We left the car at the service center while they put us in a car of the lot. We also had to pay for them to look at it. Well, the car kept on giving us problems. We ended up taking the car to a NAPA auto shop after the car started to give us more problems. We had to pay over $600 in repairs for sensors and other things. We were unable to get to work like we would, taking the bus and getting this car repair became very stressful and very expensive.

We received the CARFAX four months of having the car. It stated that the car was from a flood area in New Orleans and it was in a serious rear-ended accident. We decided to take the car to CarMax to get into something different. The guy told us that this car had extensive mechanical and frame work to it. We were devastated.

Before having the car for a year, while driving on the highway, the engine blew out. The next day, we had the car towed to the dealership. They told us they'll put in a new engine for $3,000 which we did not have. We stop paying on a car that we essentially did not did use. During all this, we keep in touch with Nissan but all they could tell me was that I purchased the car so I have to pay for it. Now, I have this $1,400 car on my credit that needs to be removed. We've spoken to managers after manager but to no avail.