Nissan Reviews

I have a case # **. I have bought a lot of cars in the past, Nissan, Honda, Toyota, Mitsubishi. I bought a Nissan Sentra because of their reputation. I am very dissatisfied. I do not believe I would be buying another Nissan in the future. I have taken the car back 6 times for the same problem, cracking noise in dashboard. They said they fix it and a week later, it starts again. This time, I am very upset, I took the car to Lake Nissan in Leesburg, FL. I am staying in Orlando for a while. They told me they replaced a broken clip. When I picked up the car, they put some kind of foam around front of dashboard. The foam is sticking out. It does not look very nice. They DID not put paper on floor to work on the car.

I have been a loyal Nissan owner/leaser for almost 20 years - I have literally had 9 Nissans, and have always been happy with their performance. I was 2 years into my current Pathfinder lease, and my financial situation changed dramatically due to a divorce and job loss. My income went down to a third of what it was, and the monthly payment was just too much. I understand that many people have financial hardships, but as an extremely loyal Nissan customer who NEVER missed a payment and has excellent credit, I thought that Nissan would work with me on an early termination fee reduction. Three weeks and numerous phone calls later, I was literally told by a Customer Service supervisor that while she had the power to make an adjustment, she simply couldn't break their policy.

I needed a part for my Nissan Versa that was on "national back order." For almost 3 weeks West Hills Nissan in Moon Township, PA and Nissan North America treated my problem with no care and refused to give me a used car or a rental car. After talking to about a half dozen people and complaining they got some guy named "Angelo" from Nissan Corporate to help me. He told me Nissan parts often go on national back order and this was a common thing. He said it was too bad I didn't rent a car because he would have reimbursed me - although I was told they wouldn't when this nightmare started. Emails sent to the president of customer quality - Brad Thacker went unanswered. I'll never walk into another Nissan dealership again.

I leased a BRAND NEW 2013 Nissan Altima from Newburgh Nissan in NY. It had 48 miles on it. I've had the car almost 3 months and brought it in for an oil change today, and asked if they could check out the transmission since it has been sputtering while making left-hand turns. Not only did they try to first CHARGE me just to CHECK the transmission problem, but they came back and said, "the transmission is totally shot. This is a known problem." I called NMAC (the leasing company) and they said someone would call to mediate by 5PM. NO ONE CALLED.

I purchased my Altima in 2011 from Newburgh Nissan, Harte Auto Group. Boy was I ripped off! I felt that I was "bait & switched" when it came to the deal and paperwork. Clearly, after I realized that I paid WAY too much for this vehicle, nobody wanted to hear about it. Not the dealership and not Nissan Motor Acceptance Corp. My payment is way too high for what I can afford since DAY 1. NMAC will NOT work with me regarding possibly modifying the terms of my loan. They don't care. Representatives there are very nasty. No notes was ever noted when I call. I seem to explain my story over and over again.

I bought the car on January 20, 2013 from Woodland Hill Nissan. I asked the sales person and said I wanted one color and black interior. He said, “Ok, we have.” Then I said ok. After all the paper work was done, he then said, “Actually, we have silver.” At that time, we have been waiting more than 6 hours so I was tired and my kids were hungry. I just needed to get out of there so I don’t’ want to say anything .One week after I got the car, the car started giving me problems while I'm driving the car shaking so I called them. They told me to bring the car in - I did that. Three weeks later, the same thing happened so I called 1-800 Nissan1. They asked me what happened, and I told them everything. Then the lady spoke to the service manager, and he told her to tell me to take the car in, and I did that.

I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!

Nissan tried to say that I was late on payment after I never received a bill. I made an immediate payment and the next one all within a week. Firstly, they didn't post payment properly and then when I complained about location of paper bills I require, they said that by law they do not have to provide paper bills? I never agreed to go paperless as I need these bills for personal reasons. They were very rude to me on the phone and basically provided they didn't care and attacked my credit.

In the past, I have owned two Nissan cars, a 1992 Sentra and a 2004 Murano, both paid in full. Well, in 2012, the transfer case/transmission went out on my Murano and the cost to get it repaired was going to be over $3,500 plus labor. Because of lack of income and I just started to work as a caretaker, I could not afford to get it repaired at that time (I loved my Murano). I had to check online and found there are so many people that had problems with the transfer case on their Murano (I do not know why Nissan has never done a recall).

I own an Altima and the driver's and passenger side's floor boards are rusting through, as well as my flex pipe that connects to the catalytic converter. Last but not least, oil pan is also rusting through. This seems to be a defect with Nissan, yet they will not take ownership of the issue. After much research, I found that I am not the only consumer who has this issue. No one can tell me that after only 7 years that this is normal for a car to rust like this. I also own a 2000 Chevy that has not rusted like my Nissan. On top of my car being a rust bucket, it also has an issue where if you move my car a few feet and turn it off, it will not start. I have brought it to a local Nissan dealer for this issue and was told nothing was wrong with my car. Again, after researching this issue, it also seems to be a problem with the '06 Altima that Nissan will not take ownership of. I will never buy another Nissan again!

My brand new car (Nissan Sunny XL petrol), right after the second free service, the car started having problem like heating up of the engine and frequent shutdowns. When checked with the service center, it assured me nothing was wrong with the vehicle and in a perfect condition. I, with my little daughter, drove the car to our relatives next day. On the way, it broke down again while passing a dangerous valley. It stopped more than 20 times during the travel of 200km. When I contacted the service station in charge, he said that he cannot do anything. When asked what should be done next, his answer was, "HE DOESN'T KNOW ANYTHING."

The CVT Transmission in my 2007 Nissan Sentra failed. I contacted Nissan customer affairs as advised by the authorized Nissan dealer repair shop. Nissan has acknowledged that the failure is due to a design flaw in the CVT transmission and based on their own diagnostics, they have agreed that I, the consumer, am not at fault in any way for the failure. The representative admitted this is a flaw Nissan is aware of, and acknowledged that this has been an issue for other Nissan customers.

Having owned Lexuses for years, I recently purchased a New 2013 Nissan Altima S, with 18 miles on it for my daughter to take to college. She drove the car home when the MIL light went on. I notified Carriage Nissan in Gainesville Georgia and was told it must be a loose gas cap. I was told to continue to drive the car. After 1 week and 700 miles, I took the car in for service and was told I need a new transmission.

My wife and I have a 2011 Nissan Altima on lease. Mid-2012 my wife was sexually assaulted IN the car. Think about this. Do you want to drive the car that the love of your life has been raped in? NO! After numerous phone calls to NMAC, we received no assistance. We were even in contact with Nissan North America. They tried to help us out by offering us a car at factory price. The issue was the early termination cost of the car. NMAC refuses to help in any way (they even said as much to the guy at Nissan North America). I understand that NMAC had no legal obligation to assist us in any way, but I feel that they could have done something from a humanitarian standpoint. I never expected them to say, "Oh sorry, here is a brand new car for free." What I expected was some relief from the early termination fee. I cannot wait for my lease to end as I will NEVER conduct business with Nissan or their affiliates ever again. I will strongly discourage others from doing so.

I have been trying for six months to remove my ex-husband's name from the title of my car, on which I still owe a small sum of money. I have literally spoken to a dozen Nissan reps who have strung me along this entire time - with no solution in sight. They are clearly lying to me at every turn, and I get the strong impression that they are urged to lie when you call about this. I have heard everything from, "Your paperwork fell through the cracks and we'll have this resolved within a week" (that was in January), to "You need to resubmit your notarized forms" (that was in April) - never mind that I already sent it certified mail. I have even asked the motor vehicle commission in my state to call them. Even they can't get a straight answer. My lawyer warned me that they would give me the runaround, since they do not want to remove a second party from a title, in case I default on the loan.

Nissan Financial - They are blaming me for paying late when I never received statements and attacking my credit! I am a single mother applying for a mortgage and they have ruined my credit now! I will never purchase another Nissan being this is their mistake and they are nasty to you when you call to inquire about their mistake. They are a disgrace! They want automatic payment to come from my bank account and they can't even keep their records straight or send out the bills on time and now my checks were cashed and I have transaction numbers and they never even posted the payments! I will never buy another Nissan because of their poor billing and customer service!

Nissan Finance has been difficult and cumbersome from the very beginning. Currently, I am dealing with paying off my loan. I paid through their bill matrix system. I never received confirmation of my payment. When I phoned them, they informed me that it will take 60 days for them to process my pick slip. The customer service department did nothing to resolve my concern and seemed rather aloof. Thus, I will not be able to sell my car for another 2 months.

I leased a Nissan Leaf. I am very happy with the car; but after several attempts to initiate auto debits, NMAC began withdrawing payments from my bank account. But they never let me know that they considered my payments late. They never wrote to me to explain the situation. I only found out when I tried to refinance my mortgage that I had three late payments on my credit report. They respond to my letters with form letters that have nothing to do with my situation.

In March of 2008, we purchased a 2008 Nissan Armada from a Nissan dealer in Georgia. We were told by the finance man that we would be able to refinance when we made 6 months of on-time payments. Well, 6 months passed and when we called to refinance, we found out that the company doesn't refinance. We decided to just chalk it up and continue paying. Since the economy fell and a serious health issue in our family, we have been making payments but have been struggling. We receive several harassing calls every hour about a payment. We have explained the situation with the reps (as useless as they are) but they don't want to listen or are willing to help. I'm on the verge of telling them to come get the car and shove it where the sun doesn't shine!

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well.

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a night's stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissan's sake it is not as that is obvious discrimination.

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I don't think I will do business with Nissan again.

I traded in a Nissan Rogue and purchased a 2013 Nissan Sentra on February 15, 2013. Since a week after I purchased the car, the brakes have been making an unpleasant sound as soon as you push the brakes. It feels like air in the brakes. I have been at the Nissan dealership 3 times already, contacted Nissan Consumer Affairs, opened a claim, and an engineer finally went to the dealership to test the car. Final response, it is a characteristic of the car and it’s normal. It is not normal that the brakes are making a strange sound that to me is a great safety issue as I drive a lot and I also have a baby. It is unbelievable the service I have received from Nissan and even worse that they just clean their hands after selling you a car. They don't know how to fix the car and they won't take my car in because to them it is a normal issue.

After exchanging my leased 2005 Nissan Altima for a new leased 2009 Nissan Altima, I was billed over $2,000 for excess damage. After reviewing the inspection report (inspection done by a third party company, without my review or given the chance to correct damages before turning the vehicle), I wrote a letter of dispute to NMAC and sent it registered mail and submitted payment in full for the items I agreed to. NMAC did not respond in writing or by phone to my letter of dispute. After a few months, I began to receive collection letters from an outside collection firm. Again I sent a letter of dispute to NMAC and sent a copy of the dispute for the file to Experian, Equifax and TransUnion credit bureaus. After a few more months I began to notice the adverse credit notations regarding this transaction with each credit bureau report.

I have a brand new Nissan Rogue. I live in Colorado and sometimes have to park under trees during the day for work. Other than that, the vehicle is kept in a garage and is washed frequently as I use the car to pick up business clients at the airport sometimes and want a good professional impression. Last week during a few days that seemed like spring here, a group of robins in a tree above my car managed to "use my car" for target practice. When I got in the car at about 6:00 p.m., I noticed the droppings and took it to a professional car wash the next morning at 8:00 a.m. on my way to work; only the droppings didn't wash off. The bird droppings damaged the seal coat and now I have dull smears all over my shiny new car.

Paint on my 2008 Frontier - The service manager at my local dealer and the body shop that they do work with said that Nissan knows they have a problem with their paint seam sealer, mostly on trucks, but won't do anything unless you are under warranty or the dealer does all maintenance on the truck. ** on them. My truck has always been in the garage or carport kept. Cleaned and waxed. So Nissan keeps losing customers because of paint. I know several who, after seeing my truck, won't buy from you.

I bought a Certified Used 2010 Nissan Murano SL with 31,339 miles on 01/31/2013 from Crowley Chrysler Plymouth, Inc. I also opted for the Nissan Security Plus Extended Protection Plan when I bought the car. I am very happy with the car and all of the car’s features. It is exactly what my wife and I needed. I do, however, have one issue since buying the car.

I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!

I bought my Maxima new back in 2005. I recently started having transmission problems. The car only had 51,000 miles. I took it back to the service department next to the dealer I bought it from in New Jersey. They confirmed the transmission needed to be replaced. They also found the timing chain needed to be replaced. The service guys said both should not have to be replaced so soon with the shape the car was in and the low mileage. I opened a case with Nissan North America. They basically said warranty expired, so too bad. Then they told me to take it to the dealer for possible trade in. They would take care of me. Yeah, right. They offered nothing for the trade. Sales knew about tranny and timing chain. New car deal was nothing special. This was second and last Nissan. I have since bought a Kia Optima.

After reading all the poor reviews on NMAC, it made me so afraid that I was thinking about trading in the Nissan I bought yesterday for a Honda or Toyota! The complaints seemed to say NMAC is eager to ruin Nissan customer's credit, wants Nissan customers to pay for NMAC's general incompetency, refuses to correct their own mistakes, and employs illegal or dishonest business methods. Thank you all for posting. We, who finance through NMAC, will need to be extra careful and not to expect decent business dealing from NMAC. We should document everything in case some guy from an attorney group actually experienced NMAC ways and wanted to start something against the big guy for their arbitrary and wrongdoing against customers.

I am so glad I googled Nissan Finance complaints. I am sorry for your experiences but I don't feel so alone now in dealing with the nightmare that is NMAC. Their zero star online payment processing has created payment reversals when there should never have been one, and me not catching the payments not going through. I love (not) their disclaimer that a confirmation number really, really isn't. What's the point of it then especially after paying online payment processing fee?

I leased a Nissan Altima in 2006 and made all lease payments until the lease expired. The dealer that originally took the lease went out of business. I was told to continue payments and complied. In 2012 I was told that the payoff was $3,000. I continued to make the payments until that amount and more was reached. I have now been told that I still have to make the payments even though the total payoff has been made. All I want is my title so that the vehicle can be sold. Tonight I find myself online drafting a lawsuit against Nissan because they are still trying to charge me for the vehicle even though I have held up my end of the deal. Somehow they feel that because the dealer went out of business, I am obligated to pay indefinitely for this vehicle. Consumer Affairs at Nissan has been of no use. There is obviously no oversight at this company.

I have received one statement in the 5 months I have now had the car. I have not received one email, correspondence, or phone call from these people. I was not late in January for a payment and they lied and reported to the credit bureaus that I never made a payment in January when I paid $465 on 1/10/13. And then on 2/1/13, I made another payment which was supposed to be on 1/31/13 and then 2 payments in February as well on 2/23/13. They suck as a car manufacturer and as a lien holder. There was a reason that I had never purchased a car from them after 10 years ago and now I know why. I had leased a car with them for 7 months and got rid of it and now, after 5 months, I am ready to get rid of this car too. The fact is that it is a piece of crap and so is the company. They suck and they need to fix their error on my credit report as because of their screw up, my credit score dropped 40 points and now I will lose the new home I am buying.

I have videos of my son seating in the seat and the air bag light stays on. I had Nissan look it over twice and they say there is no problem. My son weighs 120 lbs. and Nissan says he is not heavy enough. So I'm trying to be proactive to get this fixed but with no answers. I want to know if there are other problems out there that Nissan maybe covering up.

Two weeks prior to my lease maturity date, I called Nissan to set up my end-of-lease inspection. After 4 phone calls, I was told they use a third party to inspect the vehicles (easy way to avoid blame). Upon calling the third party to set up the inspection, I was told they could not have a representative in my area (suburban Phoenix) for 17 days, which was 3 days after my lease was up. I continued to call Nissan and was assured I would suffer no penalty payments and there was a 10-day grace period. I turned in my car the day my inspection was completed and it was in great shape aside from one dent the size of a nickel.

I am a Federal employee being reassigned overseas for a 3-year assignment that involves the security and safety of the USA. I currently have a leased vehicle with Nissan Motor Acceptance Corporation (NMAC), which I cannot take out of the country. NMAC will not allow me to terminate the contract early without paying them a penalty of $13,186.30. Only if I was active duty military would they make the exception. Even after providing a copy of my orders and explaining that I am a USMC veteran that is continuing to serve the USA in a civilian capacity to help protect the lives of our citizens and prevent another 9/11, they still will not make the exception. I am not trying to get out of the contract for financial reasons or circumvent the system in any way; I just cannot take the vehicle with me. I find NMAC's business ethics insensitive and unacceptable. So much for "Never forget."

I've been dealing with the same issue for over a year and a half. Every time I call to see if they have fixed the problem (after they have told me it will be fixed), they haven't. I don't understand how a business can run without doing their job. I've called at least 15 times and have been told every time it will be fixed. I've even asked for a call back every time; not once have I gotten one back. After a year and a half, NMAC has impacted my credit score. I planned to purchase a home in September 2013 but will not be able to. My quality of life has been diminished severely due to this issue. I have lost sleep thinking about what NMAC has done to my credit and how I will have to pay for NMAC's fault for years to come. I can honestly say I have never thought a car purchase would negatively impact my life like this. I can only imagine how many customers Nissan is losing due to NMAC.

I am a 2008 Nissan Titan owner, who is seeking other Nissan owners in the WNC area, whom all of a sudden, after a rain, have their paint delaminating causing a white plaque spreading all over. I took my Titan to 3 different body shops I trust, and they each stated the clear coat was delaminating. It was clearly a manufacturer defect. I contacted not one, but two, local Nissan dealerships and have had their GM, service manager, and Nissan specialists (you name it) look at it and take pictures. I have bent over backwards doing everything that Nissan Corporation has asked while I lose multiple hours at work, including having it looked at by their preferred body shop who even said it is a manufacture defect.

I own a 2005 Armada and the liftgate and rear window has not worked in several years. I thought it was just my SUV. But after reading about others with the same problem, it must be a flaw in the parts. It concerns me because it can become a safety issue. Has anyone looked at a recall on this issue?

I have an electric blue 2005 Nissan Frontier Nismo. Since about 2008 and 40,000 miles, it has been shedding paint like my car sheds hair! It started with the front left quarter panel, then the front right quarter panel, then the right rear quarter panel, then the gutters on the roof, then both doors on the right side, and also many other obscure places like the gas tank door, and underneath the hood, a place that never encounters any weather or road related contact. I bought the truck used with approximately 41,000 miles on it and, after I bought the truck, I found out that the previous owner had actually already dealt with this issue and had taken the truck to Nissan, complained about the paint peeling and Nissan did a tape test on the vehicle. They pulled off a significant amount of paint but then claimed that the issue was not a factory defect. I have gone through all of the appropriate steps with Nissan and basically have gotten the runaround. They keep claiming that it's not a factory defect and that there is nothing that they can do to help me.

Nissan has the worst customer service. I have been a valuable customer since 2011 and have never missed one payment. I was informed that the company did not receive one of my payments and instead of notifying me, they sent me to creditors. I am convinced someone from the company took that payment and pocketed it. Because of their carelessness, I have been put as delinquent after only missing one payment; and instead of helping to resolve the issue, they said there's nothing they can do! Horrible customer service and bad manager! Nissan needs better employees who know how to interact well with customers, try to find solutions and don't catch attitudes with customers who spend their money in this company. I will never recommend anyone to ever purchase a vehicle with Nissan!

I had to have my 2009 370Z towed to the dealership twice. The dealership did not know the cause and the car just started after some testing. They released the car not knowing if it would do it again. 1-2 weeks later, on a Monday morning, the car did not start after my appointment with a client. The dealership, after weeks of review, could not test out or get the car started. In the meantime, I am working with a gal at consumer affairs. I told her what happened, and a week she called back stating they are not accepting the claim as if it were an owner maintenance issue and 3 months out of warranty. As we found, it was an electrical something in the steering column locking the car down as if it were being stolen.

Just because I didn't have Hackensack Nissan Dealer write down the deal they were offering when I went to the dealer, a debt collector is after me now. When I leased the Sentra back in March 2012 from Hackensack Nissan dealer in New Jersey, I had a lot of months left for the previous Altima. When I told a sales associate about it, two people at the dealer said, "Okay. We'll take care of it," and no other explanation. And of course, they didn't write it down and they let me switch to Sentra with some benefits. The benefits were a lower monthly payment and free maintenance for the life of the lease. The dealer said I was set. And this was the first day for the particular sales associate. A month later, he quit. So there was nobody other than me who knows what exactly happened. Also, this sales associate held on to my personal belongings from the old Altima. He quit without returning them to me.

I was not given proof of a "chip in the hood" of my 2009 Nissan. I was not allowed to be present during the inspection and was billed $1,800 for excess wear and tear after paying $1,400 for repairs and new tires. I was asked to send a receipt for proof and that my bill would be adjusted. Today I called to let them know I'm still waiting on a copy of the repair bill and the representative was outright rude; telling me that there will not be adjustments I was promised by the manager I spoke to - Antonio **.

I discovered a good-sized hole on the passenger's front seat floorboard. I was told it was rotted out by rust. My car is 7 years old and only 66,000 miles. Nissan told me that they will not pay to have it fixed. From my mechanic and the website, there have been many complaints regarding this same matter.

My lease was over and I turned in the vehicle, but Nissan and the dealers could not get together or work or cooperate on anything. Do I need an inspection? No, said Nissan because the dealership offered to buy the used car. According to the dealers, I do and they do it. Cool. They can inspect the vehicle when I turn it in. But then they don't, after all. NMAC and the dealership really jerk you around.

I would not have given a one star had the option been available. This is the second vehicle I have financed through NMAC. I had a horrible experience the first time in 2000 and decided to give it another shot. We purchased a 2012 Altima Coupe in April 2012. I have constantly had to call and argue with the reps simply to get my information. I was told I would receive in the mail documents regarding my payments and account information through NMAC. I never received any of this. It is December and I still have only been able to get info regarding my account by calling myself. No communication whatsoever has ever made it to me through the mail. I have requested it many many times for various reasons and still there's nothing.

I took my 2008 Nissan Rogue to get new tires. When the tire shop took the old tires off, they discovered that the tire pressure sensors were corroded and loose and couldn't be tightened. Their policy is that they can't replace the tires without replacing the sensors because that would be disabling a safety feature. So, I had them replace the two worst sensors at a cost of $300.00, more than the cost of two tires, and put the new tires on. The other two sensors were corroded also, but they could still be tightened. Upon leaving the store, I went to the Nissan dealer to see if I could get some compensation for this because the car was only 4 years old with 59,000 miles. I was told that I couldn't because the work was done somewhere besides the dealer. I had no choice but to get the work done by the tire shop because they couldn't send the car out the door with the safety feature disabled.

Never in my life will I return to this dealership (Power Nissan at South Bay) and I advise to be very careful when dealing with the people here. I came into the dealership requesting a Lease Buyout Packet which I was instructed to get from Nissan USA after calling over the phone. So I come in and I was told to wait for **. I waited over 1 hour to only be rushed out of his office, and after declining extended warranty, he literally threw me the purchase order. I couldn't believe the service this man was providing my father and I. I took the purchase order to my credit union to finalize the loan being that I didn't like the customer service given to me there at the dealership. The credit union mailed Power Nissan South Bay the check.

I bought my 2012 Pathfinder with 2,500 miles about a month ago. It has been in the dealer seven times, twice for the car will jump into 4X4 automatically and check engine light comes on. Due to some bogus info from the tech at the dealer about too much trans fluid being put in, Nissan has voided my warranty for the trans. No one will call me back from Nissan executive levels or even try to help in any way. The car has 4,000 miles on it and I am over a barrel. If anyone has any contact number or Carlos **'s phone number, let me know. Thanks.

After taking very good care of my 2008 Nissan Altima, I reached the end date of my lease and returned the car to the dealership from whom I took out the original lease agreement, Bridgewater Nissan in Bridgewater New Jersey. The dealer accepted my car and I moved on. Then, I received a letter from NMAC telling me that I "owed" Nissan $2,167.61! The letter stated that due to "Excess Wear And Use", they were assessing me this fee. Now, so as to avoid the appearance of editorializing, here's a few facts on what really happened: 1) I was not present when the actual inspection was done; 2) I took great care of the car during the time I leased (e.g. always garaged) and I put 4 brand new tires on before I turned it in and 3) there is no way of knowing how NMAC arrived at the charges listed on the letter.

Altima 2009 was returned, inspection (wear and tear) - no charges. 5 1/2 months later, a letter from NMAC says they found engine sludge and they are charging me of improper maintenance. I did the proper maintenance. The car's engine light was not on, no sluggish acceleration, and no smoke when lease was returned. Now, NMAC is charging me for a new engine if I did not produce evidence of oil changes. I no longer have records of a lease returned 5 1/2 months ago. I called many times and explained their answer for me to find the records.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.

I paid off my Nissan Altima 5 weeks ago. I sent the pay off via cashier check from my credit union. I received a letter in the mail confirming the pay off. I did not receive the title. I called them up today. I was told that they sent the title to my credit union instead of me. Wow, what a big mistake. So, help me with this. All cashier checks are from banks. So, do you send all your titles out to the bank listed on the cashier check? I think not. I mailed by certified mail the check to Nissan and they dropped the ball and sent it to my credit union. Now I have to wait longer to get my title. Thanks, Nissan!

In March of 2012, I purchased a new 2012 Nissan Versa sedan. I paid cash for it. In September 2012, I struck a deer while driving. My insurance company and body shop determined just over $7,000 in damage, not totaling the car. Within two weeks, the body shop had completed all repairs except replacing the backseat, which had been ordered from Nissan shortly after the accident. The body shop and I have been in constant contact with Nissan trying to get an estimated date of arrival on the seat. Nissan has no information except that the seat has been ordered. It has now been almost 8 weeks that I have been without my vehicle. The insurance only covered the expense of a rental car for 30 days. I was told by Nissan to contact Consumer Affairs regarding this matter.

Over the past 12 years, I have purchased 6 Nissan vehicles, with the last being in May of this year. In all those years, I have never been late on a payment and have sometimes paid my loans off early. Unfortunately, I filed for bankruptcy two years ago, which was granted. The only thing I kept from that was my Nissan vehicle. In May of 2012, I traded my 2006 Pathfinder for a 2012 Rogue and received financing at 1.9% from the dealership in California where I had purchased several other cars. Since then, I have retired from law enforcement and moved my family to Bowling Green, KY. On 11/07/12, we went to the local dealership to look at the new Nissan Pathfinders. At that time, while investigating trading in our recent purchase for a new Pathfinder, I was told NMAC wouldn’t give me a reasonable interest rate again since I was lucky to get the one in May because of my bankruptcy. Having been a loyal customer and having spent the money I have with your corporation, I felt pretty cheap having been treated that way. If Nissan feels like they were doing me a favor for buying their vehicle, I will have to go somewhere else to purchase my next one.

I have a 39month lease on a Rogue - 4 months before lease end, I had to replace all 4 tires. So I did, at a cost of over $600 from the dealer. And whoever drove the car in/out of the service area put a big scratch on the back corner bumper. I had the lease inspection a few weeks prior to turn-in date and it was noted that the tires were mismatched (they put on "H" speed rated tires instead of "S" speed rated) and that I would be charged $628 for new ones plus another $100 to fix the scratch. I called the dealer since they were the ones who put the new tires on (and the scratch). They replaced the four tires with the right speed rating and fixed the scratch. I was assured that everything was taken care of and all I would owe was the disposition fee at that time. And when I turned it in, I was assured again that everything was taken care of.

My 2010 370Z started making a "clunk" sound from the rear of the vehicle. Dealer worked on it for nearly 3 weeks and eventually told me that the noise is just a characteristic of the vehicle. I asked other 2010 370Z owners if they had the same noise and every response was no. This noise is not normal. I called Nissan Consumer Affairs and they reviewed my case and eventually told me that there is nothing they can do other than extend a portion of the warranty. What good is the warranty if they refuse to fix the problem?

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.

$5 fee to pay online? $10 over the phone? I refuse to be charged for something that really just makes their lives easier (paying online cost them a heck of a lot less than them having to pay a staff to receive and cash the checks). There's no fee to mail a check, so that's what I did instead and I should've guessed, they never received it and explained that to me the day after payment was due. How convenient. Now, I have a $25 late fee + a $5 fee to pay it online. Way to go, Nissan. Chalk that one up as a $30 win. Thirty seven lease months from now, you will have forever lost a 28-year-old potential customer for life. I lease $40k+ vehicles, that's at least 50 years of revenue potential pissed away for poor business practices.

I have a 2012 Versa with numerous paint chips all over the vehicle. Consumer Affairs told me to have the dealer document it, which I did. They then said it was environmental and unless the manufacturer deemed the paint is defective, they cannot help. I have never had a new car chip so easily and I am convinced it's due to poor paint and/or clear coat.

Buyers beware! I am so extremely disappointed and frustrated with this company who refuses to help their customers in order to make some extra money in their pocket. They have unethical billing practices. I not only leased two vehicles from them but have only been a customer for less than 2 months and regret ever going into business with them. I have been on the phone with so many of their reps and supervisors, people feeding me different ** and after more time, stress and headache, never getting to an actual solution, but rather the way they would have it, money for them and an unhappy customer.

First, I would like to inform you that I have purchased 8 Nissan over the last 20 years. I recently traded in my leased Nissan and was advised that any charges would be waived. I received a bill for $181.16. I completed a form with my new car information and mailed it back to NMAC. Now I have another bill which is advising me that you are sending my account to a collection agency. The letter I received clearly states the hours of operation for questions is 7AM-6PM. However, when I call the hours on the recording, it says 8AM-6PM. My account number is **. If you send my account to a collection agency, I will never buy another Nissan as long as I live - either will any of my family members.

The 2008 Nissan Rogue is only 2 years old and the battery went bad leaving me stranded. I was told that the battery is only warrantied for 1 year. Really only 1 year? I had to pay $132.00 at a Sears store to have a new battery installed, but this battery is warrantied for 6 years. I bought a brand new car so I wouldn't have these problems. If Nissan is going to use such below average parts, I should have bought a different car brand, especially since the warranty is so limited. I should have stayed with a Chevy!

I had contacted Nissan regarding a shift lever failure on my 2008 Rogue. After sending in my information and then getting a reply from Nissan today, 9/7/12, (after several attempts to contact anyone), I was told by Nissan that they cannot help me with any financial help or warranty due to the part is not covered by any drivetrain warranty. As this part is not considered a drivetrain part and I am at 60,109 miles (1,009 miles over the 60,000 drivetrain warranty). It was added, additionally, that another main reason I was denied any help is I was told that I do not take my car to Nissan for any service, therefore, they cannot help me at Christopher Nissan in Woods Cross Utah. This sends a message to me that since I do not spend money at Nissan, there is not much they feel responsible for.

After nine hours at dealership, we got a new car home with no oil and no second key! It was 4 trips again back to dealership to finally get car proper and the key. Then, the finance dept has given me hassle 4 months in a row - promising change in due date every month, then not! I was told by the Finance dept. to call Nissan headquarters to file a complaint so we could trade in the car for another Nissan at a different dealer. It took 3 weeks for them to respond to me! We had to call daily and leave messages to finally get someone to tell us, "too bad, sorry can't help you!"

I financed a Nissan Juke 2011. I was always on time with my payments, never missed one payment for almost a year and a half. Finally, I was able to pay it off with an overage. When I called the first time to inquire about where's my money, I've been told that it takes 21 days for the AR to process this. Well, it's been a month and I still didn't get anything. I'm forced to call customer service every other day to hear the same thing. They don't know where and why. It's not fair. They charged me 6.9% for the loan, but they have my money for a month free of charge. Who knows for how much longer? I even spoke to a supervisor who was rude at times, telling me that the exact sum should have been sent. But he still didn't tell when will I get my money back. I will not be dealing with them again. Such a waste of time, money and energy. I would not recommend it to anyone.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

Over paid, harassed 8-10 times daily - You will be receiving my documents regarding payments on my NMAC, more than 10 payments. Oh but I kept getting calls that I was past due from indos. I’m ** pissed. I tried telling them, no one wants to listen. Well now I’m taking action, little they see the crap that finance companies can get away with. Oversight on NMAC on May 1 or 2, this total is not acceptable, reviewed prior contracts, all over paid. Recently, there were 179 complaints, same as mine. Be on the watch, facts about Nissan Blank. I’m pissed.

I have a vehicle that is out of warranty. My dashboard (not the vinyl) is cracking into several pieces. I brought it to the dealer who, after examining my vehicle, suggested I express my problem to the customer service division. My claim was denied, although this is clearly due to no fault of my own but rather by someone who did not observe the problem. This is a clear statement by Nissan that they do not stand by their product even if that product - that I worked extremely hard to pay for and kept up to diligently - is defective.

When I purchased a 2011 Nissan Frontier, I was asked, "How would you like your payments to be made? Through automatic withdrawal or through mail?" I clearly stated that I would like an online account that would draft my payments automatically on the 17th day of every month. When I first discovered that payments were being taken from my online account and through mail, I contacted my bank to stop the payment. I then contacted Nissan to inform them I did not want my account being drafted twice a month. Fast forward to a year later: the same thing, but only this time Nissan Finance writes an email to me apologizing for "mistakenly" drafting twice out of my account.

I bought a 2008 Nissan Rogue brand new on Christmas Eve of 2007. The transmission went out on the car in July of 2010, at 100,000. I was almost hit and killed by an 18-wheeler. Nissan claims the transmission fell apart and after several months, said they would replace it at no cost. In February of 2012, my Rogue began to show the same signs of failure that the first one did and I took it to the dealership once again to have it inspected. Approximately 8 days later, the service department informed me that the transmission would in fact need to be replaced again with only 66,000 miles on it. I phoned Consumer Affairs and they have been no help! I have written Mr. Carlos Ghosn a certified letter and he has been no help! Why won’t Nissan just admit my car is defective and make an attempt to remedy the situation?

I followed the protocol as per the instructions on the payoff sheet. I wrote a check and mailed it in. No one at the 800 number can help because the payoff department is not on their premise, it's in another state entirely! So they refused to verify if the payoff was even received, which is causing havoc to getting the title cleaned. I cannot afford so much as a negative on my credit for them not posting by the final due date. It is not my fault, they refused to post to the account and release the title. I have 5 years of perfect payment with even more paid to them, then agreed technically. Maybe I'll contact a lawyer since not only did I pay more than was necessary, but in the end, they quoted a per diem for the last payment that increased it for payoff before the actual end date as listed on the "loan" agreement. The consequence I am enduring is that I have no clean title and no response from a helpful Nissan NMAC rep to resolve this. My final word to anyone considering a Nissan: The cars are reliable, the NMAC finance is not! Run to your local credit union or a local bank to get a loan, NMAC is not consumer-friendly at all!

About 2 months ago, when leaving work one morning, my dash lit up - ABS failed, slip, TCS and service engine. I shut the car off and restarted (it was 2AM, no one to call), same lights, but I had to drive home for about 18 miles. The brakes work. I called service the next morning and took the car in to be checked. The ABS module had failed. The dealer has been unable to get the ABS module to repair my car, the way this system was designed. The failed module was drawing power from the battery all the time so I had to disconnect and reconnect the battery every time to drive and park, to avoid having a dead battery (I work for a 5-star resort in transportation. Meaning, we provide service 24/7 to our members and guest). The solution was to disconnect the module from the battery. Now, not only do I not have ABS, no speedometer or cruise control, this is now a matter of safety and not just the convenience of having the vehicle I purchased. The dealer was unable to get the delivery info for replacement.

I have complained to Nissan Customer Service Malaysia about the occurrence of a small crack line at the center of my Nissan Sylphy dashboard. They replied that the crack line was due to external impact and therefore not claimable. I requested for a detailed explanation of what sort of external impact that has caused the crack line. This is because they have taken photos of my car both externally and internally. They did not give me a satisfactory reply but instead requested me to pay some USD1000 for the repair.

I brought vehicle (90'SX 240) in for service because there was a lifetime warranty on the seatbelt components, which I read included the motor. The motor pulls the chest restraint back when you close the doors of the vehicle. That was my number 1 concern. It wouldn't move! I was haggling with Nissan North America's consumer affairs about its warranties and what it covered. My case# **, contact person, Richy **. They attempted to sell me a used motor for $600 and when I told them about a new motor for $98. After 15 days they gave me the vehicle back with the seatbelt repaired and a tampered frontend, which I didn't have when I trusted them with my vehicle.

I’ve been a loyal Nissan customer nearly 20 years and always had my cars serviced at Nissan dealerships. Most recent bad experience with dealership, car was leaking fluid underneath. I was told it needed new rack and pinion so I told them to do the work. I paid $1,300. I always insisted on new genuine Nissan parts. The dealership replaced with used (re-manufactured), non-Nissan parts (but never told me) and it failed less than 2 months later. The dealership admitted they never got my authorization for used parts but wouldn't do more than just replace it again.

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.

I bought a Nissan Cube new in July 2009. Three and a half months later, the car stalled on us while we were driving on the freeway during peak traffic in the pouring rain and almost got my daughter & I killed. I learned the car needed a new transmission. Nissan dealership called Japan and replaced the transmission. They said they sent the black box back to Japan and the defective transmission, said this has never happened. Well, 2 weeks ago, the same thing happened. The car stalled then kicked in and went on its own, slowed down on its own. It's very dangerous and it can kill someone. I took it back in and another new transmission is needed. I haven't owned the car 3 years and now it will have its 3rd transmission. I am afraid of getting back in the car since.

Nissan received full payoff amount of my Rogue. It was sent express mail and received on May 3rd, 2012. Nissan lost my check and, as a result, I made 8 calls regarding this matter to no avail. Each time I explained the situation and, each time, I was told the matter would be handled and I would be called. Finally, after no calls from Nissan regarding the $21,314.57 lost check, I called on June 28th to no satisfaction and to be told I would have to pay a fee. This was certainly very irritating and very poor customer service. This was all unnecessary and the matter should have been handled properly by one individual.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

I attempted to make two payments to NMAC through my bank's bill pay service. The first time, I entered the account number from my statement by hand. The second time, I entered my account number through copy and paste from my statement on NMAC’s website. Both payments were returned for invalid account number. I contacted NMAC’s customer service to inquire and they could not explain why the ACH payments from my bank were returned. I then mailed a check to NMAC for my payment. I prefer to pay my payments in an electronic fashion so I don't have to worry about my check being lost in the mail or a delay with the postal system.

I have purchased 3 new Nissans and financed exclusively through NMAC (Nissan Motor Acceptance Corporation). On one occasion, NMAC indicated that I was 30 days late on a payment. I had never been late on any of my other NMAC loans and explained that my check was mailed on-time like all the other payments. The credit department made it clear that there was no forgiveness for being late and never once gave me any benefit of the doubt.

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, I'm still paying over $300 a month on a truck that I can't drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I don't know where to turn to now!

They approved a one month extension, then pushed us one day over the 30-day mark by their own incompetence and now refused to remove this one and only credit glitch even though we were longtime, paying on time customers. Nissan is mean-spirited and inconsiderate to their customers and should be blackballed by all of us. In fact, don't even buy Nissan. I was going to buy another Titan, but this pushed me over into the Chevy column for all time no matter what they come up with. They might as well not even exist anymore. They're dead to me.

I went on their website one day to establish electronic payments and found that these folks are from outer space! They want $5 to process a credit card payment and $12, I repeat $12, to process an e-check. Needless to say, I will continue killing trees until they (the company) arrive in the new millennium. I wouldn't even do business with the California Department of Motor Vehicles until they got rid of their ridiculous online payment fees!

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Year's Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill.

Nissan quietly extended the warranty for the CVT (transmission) from 5 years/60,000 miles to 10 years/120,000 because of all the problems people are having, everything from shaking to accelerating at stop signs. It's a genuine safety concern. My wife's 2008 Nissan Rogue has the same problem. We took it in for service and they replaced the transmission. However, they're charging us $2,700 for a new transfer case, a transfer case that's included in the original powertrain warranty that connects to the transmission. The mechanic at Nissan of Bourne in Massachusetts tried to tell me the problem started with the transfer case and not the transmission. I find this hard to believe since Nissan is obviously having issues with the transmission, or else they wouldn't have had to extend the original warranty.

The airbag light is blinking. I spent $80 for them to tell me that it's a bad harness kit b1182 and that it will cost over $300.00 to fix. I have read that this is a known issue, but a recall is not being created.

I purchased the vehicle in 2010. I asked for a CARFAX report and received a CARFAX for another vehicle stating there is no accident or issue with the car. The vehicle was bought used with 36,000 miles. At 65,000 miles, my transmission started to give me problems and needed to be replaced. I got the transmission replaced. At about 75,000 miles, the transmission required replacement again and was fixed. Recently, at 84,000 miles, the transmission needed replacement again. My vehicle is covered under warranty till 120,000 miles. But this constant problem is a huge hindrance in my work and life. I've contacted Nissan North America to have them only say they’re sorry for the issues and to try nothing. What am I supposed to do when the warranty is up and I can’t afford a $3,000 transmission repair? I'm extremely upset by this and need actions to be taken to remedy the problem.

I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4X4 to the body shop and it has been stuck there for about 4 weeks trying to get parts to repair it from Nissan. I called Consumer Affairs and it was referred to Regional Consumer Affairs, but nothing has been done to resolve my problem. I can't reach anyone by phone that can help me and I really need to get my truck repaired and out of the body shop. Can someone please help me? My body shop is unable to obtain Nissan parts for repair.

On March 12, 2012, I went to pickup my newly leased Nissan and found out that the plates on the lease car I was turning in could not be transferred to the new car because the registration had been canceled on 12/30/11 without my knowledge or permission. I had to pay for new plates. I called Nissan Motor Acceptance Corp (NMAC) and was told they knew nothing about my registration being canceled nor did my insurance company. After contacting RMV several times, I found out that my registration had been canceled online. They also told me that my plates had been returned. However, my plates were still on my car when I went to the dealership on March 12. How could they have been returned? I have also continued to pay my lease note and insurance on the car during the past three months without any knowledge of registration cancellation.

We originally filed for a refund of the cash value of the Vehicle Ext. Warranty and Maintenance Contracts on October 28, 2011 with the Bob Rohrman Nissan dealership. We were told 6-8 weeks before we would receive the credit. Dec. 15th, we contacted Nissan Customer Service and spoke with Cedric 1800-Nissan ext **. He stated that Nissan showed that they had never received anything from the dealer. He gave an address and a list of documentation that was needed to start the claim all over. Via certified letter mailed on 12/20/11, we sent him the original copy of Odometer Disclosure Statement from the dealer dated 10/14/11, copy of Wells Fargo statement showing the rogue being paid off posted on 10/21/11 and the original copy of Nissan Extended Services North America Dealer Cancellation Request from Bob Rohrman Nissan of Chesterton dated 10/28/11. The letter was signed for on 12/28/11.

The material from inside damaged pre-catalyst entered engine causing engine failure. Is Nissan going to repair my engine? There have been thousands of Nissans with this problem. Should I hire an attorney to help me?

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isn't working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere.

My problem with NMAC began in December of 2011. I was behind two payments and I was making agreements with NMAC to satisfy those payments. In the past, I have tried to obtain a copy of my title so that I could register the vehicle where I am currently living. Mrs. ** of collections lied to me and told me that the document was requested and it is on its way but it never arrived. I have called NMAC several times to address this matter and they never assist me. They have threatened me about repossessing the vehicle although I have been making payments and keeping the agreements that I have with them.

I have been trying to make payments for my son on his car. He has had issues keeping up with his payments, and I have offered to help out. I called NMAC to make a payment, and because I do not have a debit card that does not require a PIN, they will not accept the payment. It's unbelievable! I checked with my financial institution, and they never heard of this debit card without a PIN. They will not accept any other payment method over the phone. I have offered to give them my routing/account information to pay that way, but they said that he sent in a check that bounced, and they will not accept my check information for up to 13 months?

NMAC is tacking on a $15.00 late fee even though we have never been late with a payment. On four occasions they have charged the fee because we made the payment on a Friday and they do not post until Monday. Our contract clearly states that we have up to 10 days past the due date to make the payment and we have always paid online within the 10 day grace period. Their explanation is that they contract the online service and the contractor does not always post the payment immediately. This is Nissan's problem since I never entered into an agreement with the third party.

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the "Transfer Case" had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.

I had the opportunity to buy a vehicle brand new. I choose a 2004 Nissan Titian! I love this truck. I have taken pride in caring for my truck. I bought the LE Crew Cab in wonderful green color brand new off the floor in 2004 from Coast Nissan in San Luis Obispo.

Paint is flaking off the front quarter panels, hood, area around the windshield, and the roof. Paint bubbles up and then flakes off. I have called Nissan Consumer affairs and was told to take it to a dealer for a diagnosis and then call them back. They said that they hadn't had a lot of calls for this problem on a Pathfinder. I have seen several complaints on the internet about this same problem in the exact same places on the vehicle. I am taking it to the dealer for their diagnosis and will call consumer affairs to see what can be done.

My wife just had an accident today, 31 Jan 2012. It was a front end collision with her 2003 Nissan Sentra. She rear ended someone when she was driving 50 mph in a 55 mph zone. The braked car moved 75ft before colliding the driver side front end into the truck in front of her. The truck received little damage; however, her Nissan was crushed in the entire driver's side front half. The airbag did not deploy, and she stated the wheels would not turn to avoid the truck in front when she was braking.

Please tell them to stop the harassing phone calls. The Nissan Versa I bought was paid in cash. I don't have a note with Nissan. My 85-year old mother has one and has paid in advance and pays more monthly than is due. I will never buy another Nissan if these harassing phone calls continue. I have told them that twice, yet they persist in calling my cell number and leaving recorded messages. Stop it!

I filed complaints with Bakersfield Nissan, Dept. of Consumer Affairs and Better Business to no avail. Then I filed the complaint with Nissan. Last February I purchased a 2006 (used) Nissan Murano which had 33,660 on the odometer. I had a hard time getting credit due to a 3-year divorce action, which messed up my credit. Bakersfield Nissan ended up making paper work for three different credit agencies. With this voluminous amount of paper work, I didn't read everything.

I was in an accident at the approx speed of 40mph, impact was driver's front and rear. The air bags did not deploy and the seat belt did not catch, allowing me to hit the steering wheel with my right shoulder and throwing my glasses to the floor.

We purchased a certified pre-owned Nissan Pathfinder 8/2010 from the local Nissan dealer, Central Valley Nissan. The vehicle had 76,000 miles on it at the time of purchase, and now has 89,000 miles on it. We recently noticed an issue with the cars transmission. When we are driving, the car will knock when shifting gears and it also makes this rumbling or shaking vibration feeling. We researched the issue and found that Nissan had defective radiators installed in the 2005/2006 models that caused fluid from the radiator to leak into the transmission, causing transmission failure and necessary transmission replacement.

I bought a 2006 Nissan Titan in 2009 with 45K miles on it. I loved the truck up until 80K miles (go figure, right when the warranty expires. Coincidence?). Just after 80K, I started having significant trouble with the front end of the vehicle shaking when I would come to a stop. I replaced the rotors and 3K miles later same problem. At 90K miles, I went to have my oil changed and tires rotated and found out I had both rear axle seals leaking very badly, a common problem amongst Titans ($600 to repair). Now, here's the big one. I started noticing a high pitched ticking sound from the exhaust. Come to find out, I had two cracked exhaust manifolds. This caused an inspection to fail, decreased horsepower, decreased fuel mileage and exhaust fumes to enter inside the cab of the truck! Cost to repair is $3,000.

My 2004 Infinity G35 had a recall on air bags. Had the work done but the light keep coming on. Went back to dealer and was told it was my job to get it fixed. Never had this problem before they work on the air bags. I feel the dealer should fix the problem. I sent a letter 06-5-11 on this. Have not heard from anyone. I would like to fix it or go to small claims court.

I purchased a Nissan Xterra from Team Nissan of Marietta, Ga on 11/10/2011. The sales officer gave me prices of the available models. He misled me in prices several times on phone that resulted in early sales of my Xterra in possession and prompted me to buy on emergency basis. Apart from this, he gave me misleading information and avoid disclosure responsibility as he mentioned that only shortcoming in the vehicle. I was buying Nissan Xterra S model against X model, that one has alloy wheel, automatic outside mirrors and hard wood in trunk. And the one I was buying had missing these 3 features. Plus I would save $2000.

I leased a car in July of 2006. I received a property tax bill to pay in January. I got a signed and notarized affidavit stating that this vehicle was used for personal use only and that I did not live in the county where the property tax was being applied. In addition, the county where I purchased the vehicle and also reside does not charge property taxes. The first year was fine. I received another bill the second year and I submitted the same paperwork. NMAC claimed they never received it and that I owed them for taxes. I did not pay for it.

I purchased a new 2011 Altima in August 2011 on a lease, placing $3,000 down and monthly payments around $260.00. In September, I received a statement showing a credit. Again in October, the statement reflected a credit. I called NMAC to verify these credits were indeed correct, I was assured the account was correct and that my first actual payment would be due in December. At the end of October, I received a collection call stating I was 30 some days overdue with a balance of $368.00 owing.

I traded in a car at Nissan in July 2011 and purchased a new one. In December 2011, I received two warrants for unpaid parking tickets on the car I traded in July. The tickets were issued in November of this year. Every time I call Melloy Nissan, they will tell me they will take care of it and call me back. No one has returned my calls after numerous messages. The old car is still registered to me and in my name. The license plate was never changed.

The finance manager over at Nemet Nissan on Hillside Queens, NY charged us $2,734 on our lease contract, for a 2012 Nissan Rogue, when we were supposed to only pay $1,600. He refused to explain the breakdown of the fees when asked, and kept saying "I will get to that in a minute" as he made us sign all the paperwork. Then after handing us the lease agreement, he still didn't explain the breakdown, and said that's what the numbers worked out to be, and said the contract was already signed, nothing he can do about it. Worst experience ever, after being with Nissan for almost 4 years. That is a big rip off! Now, I'm stuck in a lease, paying $290 a month, when I should be paying less.

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, it's on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. I'm a 67-year old woman who lives off SSI in Vegas. I don't live in Illinois.

I came in to speak with someone about the paint peeling off my car. My car is a 2003 Nissan Sentra. I was told my complaint was denied due to it being 7 years old. Roof and trunk are peeling off. Car is well maintained, waxed 2 times a year. I feel that Nissan should at least fix this problem. This is my first new car, and I am disgusted with the way it know looks. I have been told by several body shops that this is a manufacture defect. Please think about this, I'm ready to call turn to ten, Susan **. I don't come down to this, but I will. Thank You.

I sent my payment in 10/12/2011. I got a call from Nissan saying, I was late with my payment. I have never been late in my life, and it upset me to the point I could not function the rest of the day. I tried to make a payment over the phone, and was hung up on by Jorge. I was put on hold by another, for 45 minutes. On top of a late charge, which was not my fault, I was charged a processing fee. I am on social security only, and every penny counts. I also told them I never got a statement for November. It took over 1 1/2 hours to resolve this. Needless to say, I am really upset. Also I hate your automated system. It gets things wrong all the time. I just want to speak to a real person.

On October 24th , I called and asked them to send me a statement that I can pay my bill in November. Guess what? Today is November the 21st, and I still have not gotten the statement. I spoke to three people and all of them are saying, that they sent the statement. I get my mail from my credit card company, and from other departments , but not from Nissan? My payment due is today! If I pay by phone, I have to pay for this, they told me. Anyway, it seems like people at Nissan do not know how to manage their business. Even managers!

I faxed a problem that had occurred in July 2011, and till this day, I have not heard back.

Your dealer cheated us very well and I am willing to complain in the BBB and TV. I bought a Nissan Rogue on July 2011 from Power Nissan Tempe for $23,500. The finance manager was Larry, who does not inform the buyer of what type of contract is the deal. I paid $10,000 cash and was happy that I owe only $13,500. After I received my statement from Chase Bank, I got shocked because they charged me for $31,000. When I called the dealer, he said I signed the contract. The charge was for extended warranty, lowjack and other things which did make no sense to me or my husband.

Let me start off by saying, I just came back from overseas, and I am now stationed in Fort Stewart, GA. I am looking into purchasing a brand new Nissan Altima. I searched online and made a few stops. I had stopped by your Hinesville store, and saw a car I wanted. I asked them to give me the write up, because I wanted to go through my own bank.

I leased a new car from Advantage Nissan, located on Old Country Road in Westbury, NY, which I later found out was in an accident and was repaired poorly. I asked the manager of the dealership to replace the fender which he agreed to do and gave me the number of his collision shop. When I called the shop they were rude and unhelpful. I sent a certified letter to the manager and told him I wanted to have the repair done at my collision shop, however, that was 3 weeks ago and I received no response.

We currently have a lease that we have been trying to buyout for a week. I originally got a payoff figure online which was good through 11/7/2011, had even called Nissan Finance and got the same figure with the same good through date. Unfortunately, you can not pay them off directly and they require you to go through the dealership. We have been trying to deal with Napoli Nissan of Milford. Originally, my husband called over a week ago asking for a payoff figure and they told him to come in, "but don't come in on Saturday because its busy". Who says that. The Saturday they are referring to was last week 10/29. So, my husband calls in the beginning of the week, basically playing phone tag, leaving messages and not getting returned phone calls.

I am having a bad experience with the 2002 Altima 2.5 engine. I have read several complaints that has the same thing in common. The faulty part that Nissan will not replace is the pre catalytic converter that has caused damage to my engine. This is a very expensive fix. I would like to be reimbursed of my out-of-pocket payments that I had to spend to fix the engine, amounting to $2500. I bought the brand-new car. I've called Nissan, of course, but they told me that they could not help me.

I tried to give 0 stars but had to give one because 0 was not an available choice. I recently moved from NY to NJ and faxed a request to have my title mailed to the NJ DMV. My request was sent on 9/19/11. It has been almost a month and the NJ DMV has not received my title. Each time I call Nissan, I get a different answer from the customer service representative. I ask to speak with a manager and still get nowhere.

I actually want to give you guys no stars! I went into Stadium Nissan in the city of Orange, California to buy my first car. I am a hardworking teenager who works 13-14 hours a day, lives on a month to month rent by myself because I have no parents. I also had to forfeit my scholarship to college because I had to make ends meet by myself. So as you can see, my daily hours are very important. I took off of work and was scheduled for my appointment for a consultation four days ago. My sales representative had me waiting in the sales office for nine hours. This did not bother me at first because I did get my car at the end of the day.

We purchased a Nissan Titan in MD and then moved 3 months later to Nevada. I landed a job that needed me to have tags title and insurance through Nevada immediately, otherwise, I could not work for them. I had to contact Nissan for a temporary lien release to transfer my name and my mother-in-law's name to a Nevada title and have NMAC put right back on as the lien holder.

I wouldn't give this company one star. My story is far too long and complicated to type out here. I warn anyone and everyone to steer clear of any Nissan product. You'll be so sorry if you do. Buy anything but a Nissan. I am still fighting with them 3 1/2 years later over a leased Altima that was a lemon from almost the beginning. They couldn't care less! Consequences? I won't even go there!

I am filling this out on my mother's behalf. I am sorry I do not have more information. I can get if I pressure her to give it up. But she has been victimized by this company and is giving up because she is mentally drained. Basically, what happened is that the car broke down while on a drive across country, out of state. The part (transmission) needed to fix the car took about a month to come in. We had to rent a car to complete the trip and get home on time. The $850.00 in rental fees are not going to be reimbursed by Nissan. This car already in its short life had a muffler break apart and disintegrate. Our trusted mechanic couldn't get a new muffler because Nissan hadn't made one yet. So, he had to fabricate one. He said that he never saw anything like this! The car is only a 2007!

I leased a 2008 Nissan Altima. The car started "dying" on me shortly after. It's a 39-month lease, due to be up in November. It's been jumped, towed, had several batteries, blown fuses, etc., obvious electrical problem.

Our experience so far has been unpleasant, unproductive and frustrating. We are especially unhappy by what appears to be less than a professional and courteous behavior, performed by Hernando ** at Royal Palm Nissan. It all started on September 17, 2011. My car was having some weird and loud noises coming from the engine. As a result, I took my car to its original dealer (Royal Palm Nissan). One of the customer service advisors (Not Hernando **) helped schedule an appointment for Monday because they were having more customers than expected, and I said that it was all right. So he created me an appointment for next Monday (09/19/11).

It started out that my A/C would not work if I was sitting still. We called Nissan service and asked them what it could be. They listed a few different things. And none of them were "your transmission could be getting contaminated with radiator fluid". Then on Christmas, our heat stopped working. My father-in-law had my husband check the radiator fluid. It was low so they filled it up. And everything was fine. No one still had any idea what was going wrong. Then in March 2010, I went to pull out into traffic. My car had a hard time switching gears and picking up speed. It just suddenly happened it was driving fine. And then, nope not anymore! Thank the Lord I am one of those drivers who wants the road to be almost clear. Because if not, I would have had a bad accident.

I have been trying for 5 months to have paper statement mailed.

I purchased a 2011 Nissan Rogue on mid August. I received the statement that my payment would be due on August 30th.

Nissan lied to us about the extended service plan. Parts that were listed on the pamphlet they used to sell on the extended service plan were not actually covered under the plan. We have called Nissan Consumer Affairs, they don't care. Some of their representatives tell us the parts are covered, others tell us they aren't. One of their representatives told me he would accept that listed parts aren't covered, pay for them, and move on. That is what I suggest every Nissan owner should do. Move on to another car maker. Until you can get rid of your Nissan be honest when people ask if you would buy another, tell them no. Tell people you are not happy with Nissan. Explain and give examples to people of what Nissan does wrong. If Nissan won't listen, we must get everyone else to listen to us. Don't buy a Nissan.

Factory reps, dealers and service reps could give a ** about the owners of their cars. I have problems I want to get resolved. I have already given a dealer over $5000 for repairs. And it's all the same all over. I will not pay for another repair that I already paid for. This is crap. Nissan better step up and take care of this. Toyota got beaten to death. What is the matter with these people? Are you too good for this? This is bad customer service with a pissed off owner. Help if you can. Thanks.

Nissan has produced a product with an obvious defect and has not warned their customers that if not repaired, then it can cause major problems with the transmission. I have had to pay over $5000 in repairs and rental cars for one month. There is a backorder on parts to replace the overwhelming amount of transmission repairs.

I was three months away from returning my Nissan lease and wanted to go into another lease without any interruption. The Hyundai Sonata caught my eye and decided to go to my local dealer. There I spoke with Kevin ** and informed him that I was interested in a Sonata and that I also had three months left on my Nissan lease. After going back and forth with the numbers and his manager and agreeing that the dealership would pick up my last three months, we shook hands and the deal was complete. I gave Kevin my account number with Nissan so he could call and take care of the particulars. I left my deposit and was told to come back the following week to pick up my new lease.

I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan to have them repair the convertible roof because it is not fully closing into its compartment. They looked at it and eight hours later, said that they "couldn't find anything wrong" with it. They even showed me that it was "working" before leaving.

I lost my title in a house fire. I asked for a lien release and I was faxed a copy without a signature. I told several representatives it has to be mailed and, of course, signed. Yal don't care.

The promotion is a complete failure. I am unable to register or to log in; the instructions in the Internet are to enter either the pin code or the VIN (Vehicle Identification Number), while the instruction on the colorful mailing is to enter the pin code and repair order invoice. Also, on the mailing is an instruction to "scan to enter".

I am a current leaser of a Nissan Murano since November of last year. On June 2011, my automatic payment was withdrawn ahead of time, giving me difficulties with my budget. I spoke with a representative and canceled the automatic payments. On July 3, 2011, I sent a check of $831.93 to cover two months payments. However, for unknown reason check was delayed and I was receiving calls from different representatives everyday. On July 13, I got tired of the calls so I paid by phone and told them if they receive a check, do not cash it.

The car in my possession was sold to me by Anna ** with account number ** and contract date of 3/6/2010. The vehicle is a 2010 Nissan Titan VIN number **, which legally she cannot sell because Nissan Motor Acceptance Corporation have not authorized her. As I tried to explain, they refused because we are not on contract and they refused to talk to me.

Customers should be provided a simple way to process payments timely. In my 32 years of paying bills, I have never had more problems than with this service. I do not understand why a customer should pay a fee to PayOnline. I would recommend other options.

My transmission just went at 142,000 miles. I just replaced the mounts exactly a year ago. The engine was replaced at 100,000 miles.

I am trying to obtain the necessary form to transfer my lease. My original request was placed on July 19. I was told the form would be faxed and/or mailed to me. Several phone calls inquiring about the whereabouts of the document have produced only excuses and no results.

I purchased a lemon vehicle. The Nissan dealer is not admitting they are at fault. The vehicle purchased is a 2008 Nissan Versa 4dr Hatchback.

I will never lease/finance through Nissan again!

Customer service stated that my payment for March 2011 would not be reported late because of the inclement weather which caused a hold-up in receiving mail. My payment for April 2011 was reported as being late as well, but my check was received on time according to customer service. I am seeking for these errors and my credit report to be corrected ASAP.

I tell them a date when I am going to pay them. The then continue to call everyday asking the same question over and over again Friday Saturday Sunday Monday two three times a day this must be against the law somehow

I have a car lease with Nissan and I have been reported late in March and April. In March, I mailed a payment to bring my account current a week ahead of the 30-day payment deadline. The mail was not processed until a week after the deadline, causing me to be late with the payment and my credit report took a negative hit. I was also told by a representative that due to flooding and other weather conditions in the area, the mail had been slowed down tremendously.

I was given an address of **, City of Industry, California, 91716--0117 to mail my money order to. Since I had made an electronic payment a few months ago in the amount of 518.00$ online, the 5-dollar fee bounced because of insufficient funds, which i understand; but they have blocked me completely now and I can't even make a check by phone. So I spoke to a women named Jessica who told me the address above to mail a money order to, for a car payment. They recieved it. I did it again the next month, and it has been 3 weeks and they have no record of it. I called Jessica, and they said they have changed their address to San Jose, California without notifying me of this.

Please forward this complaint to CEO Carlos Ghosn. My name is Aaron E. **. I have been a faithful customer for well-over ten years. I must say that your customer service people are not very helpful when there is a discrepancy with my bill. In October 2010, I was sent an invoice stating that I had a credit of 258.56; and for the month of October, there was no payment due. So, I didn't send in a payment. Starting in January 2011, I received an invoice stating that I was behind in my payments. I called the number provided on the invoice, but was unable to talk to anyone. Everything was automated. At the present time, I cannot get an explanation from your company of why I was sent an invoice, stating no payment due for the month of October 2010. Please send me an audit of my account. Aaron E. **

I have a 2006 Nissan Murano. At 120,000, I noticed that it was losing power. By the time I got it to Nissan it was at 121,226 miles, 1,226 over the warranty. I had to get a new transmission about $5,000 and they wouldn't cover any of the cost. I would like to receive at least a partial reimbursement. I spent about $5,000 to get my Murano fixed.

My 2006 has begun to slam into gear and slip out when coasting. It has 116,000 miles on it and I am very disappointed to find that Nissan really cares less about standing behind their product. I have written to corporate asking why this hasn't been recalled when I see it over and over again as a major complaint on many websites. This is a danger as it makes the car very unpredictable and uncontrollable, causing traffic problems or leaving me stranded. It really feels like an electrical problem and I can go for days without feeling it, but Nissan says a new transmission is the only fix to the tune of $4,000. Ridiculous! What can be done? Please help.

There was a recall on my coolant system which led to me having to get a new radiator. Unfortunately, when I got the new radiator, my car was unoperatable about 45 minutes from my Nissan Dealer. I had the closest place fix it so I wouldn't have to pay for a tow. I then learned that there was a recall. On the service slip, it said that I was going to have transmission problems due to the coolant issue.

I bought a 2006 Nissan Altima in Tampa, FL in 2006. My car payments are always due on the first of every month and late if paid on or after the 11th. I would send my payments via US postal services on the 28th of every month. But Nissan would not process my payments until the 11th of every month and then would charge me a late fee.

I bought my 2002 Nissan in 2004 right before starting my second year in college. The car had about 36,000 miles on it, pretty much new. The car ran perfectly fine just up to about 110,000 miles and then everything started going wrong. The check engine light came on because of a bad catalytic converter, transmission went out. I’ve blown two head gaskets and I am on my 2nd engine. On the first engine, the timing chain came apart and completely destroyed the engine at 150,000 miles. Of course, there is also the oil consumption problem.

In August 2010, my car stalled while I was driving on a busy highway in GA. I later encountered a combined total cost of about $5k to get ECM/IPDM and related cost fixed in Oct. 2010. Now in March 2011, in the middle of driving, I smelled a strong smell of gas followed by immediate smell of burning robber, then heavy white smoke smells like a strong foul rotten eggs. When the transmission oil was checked via dip stick, the transmission oil appeared muddy, oily, watery mixture (like brown clay). I contacted Nissan dealership and explained my situation and I was told to tow the car for diagnostic with all the expenses on me. I wasn't financial ready until April.

I am a 70-year-old disabled women. Under 5 hours of coercion by salesmen, I purchased a new 2011 Nissan Versa from Metro Nissan of Montclair, CA in December 2010. Contract No. 50010 which was immediately turned over to Nissan Acceptance Corp in Irving, Texas. It was an (unfair) Unconscionable Contract in that they talked me into payments of $300 a month when my Social Security is only $850 a month.

I'm very frustrated. My transmission is slipping as well, it is horrible. I took it to the dealer and heard the same story about the motor mounts. I'm frustrated with Nissan. They were touted to have the best cars on the road. In fact with costly items like the transmission, it has become much less desirable. Something needs to be done about the transmission.

On several occasions, I spoke with the dealership as well as with the North America Headquarters. The radiator cracked and is leaking coolant into my transmission. This has destroyed my transmission. After finding out that there were several other complaints with regards to this same issue, I contacted my local dealer. I found out that there are about 2 other recalls on the truck too, in which they never notified me. Shawn, at the local Sheey Nissan, recommended that I call North America to try to get assistance before bringing the truck in for service.

My 2005 Nissan radiator has leaked fluid into the engine. At 85,000 miles Nissan will not help with the repair. It is five thousand miles over the warranty. Cost to fix is eight thousand dollars. Car is a total loss. Nissan knows there is a problem with this car. It is unfair to the consumer be accountable for Nissan's poor product and service. They compared my problem with the expiration date on milk and I quote "A store will not take back mild with an expired date. We will not help with an expired warranty. Other issues with the car included Gas line repair, several recalls, Gas gauge malfunction, steering.

I sent my last payment for my 2002 ford f250 to NMAC. It was an insurance check I received from Geico insurance. The check amount was $2064.31. The amount due was 946.41. A month had passed and I never received my title or my refund. I contacted NMAC and spoke with their supervisor Anne, she told me that NMAC never received my check and she advised me to call Geico insurance and put a stop payment on the check and have Geico reissue a new one, which I did. It took approximately one month to receive the reissued check.

I purchased a 2005 Nissan Altima in May 21 2004 from Nissan through Endicott Nissan, a dealer in Pampano Beach, Florida. I made a down payment $12,000.00, with a monthly payment of $376.29 for remaining balance. During the year followed, my situations changed subsequently, causing a few late payments. On account of that, I was forced by Nissan corporation to make full payment of the remaining balance or lose the car. On February 1, 2006, I made payments of $14,112.10, the entire balance owing on the vehicle. Total payment of the car has reached to $32,732.40.

2004 Nissan Maxima SE automatic, bought brand new. Car has 34,000 miles. It had problems starting, jerks when shifting gears, totally went dead twice while driving on the freeway. Had car towed to a mechanic and diagnostics showed a problem in the position camshaft sensors. He commented and other mechanics we've asked that it's too premature for the sensor to fail given its low mileage. Local mechanic advised to call Nissan to see what they can do because car has low mileage.

I have had some problem with my brakes' vibration problem, and the fuel efficiency they claim is off by quite a few miles. The A/C never worked adequately, and it stall a couple of times. I am rather annoyed and down to my boots with Nissan, and believe that we all should bring these issues to some Washington DC senator and lawyers for a class action suit. The Japanese and everyone else dealing with us in the U.S.A. have to learn that according to our business legal system, they have acted in bad faith.

I've been driving a Nissan for 10 years. In July 2009, I purchased a 2007 Nissan Murano with 46,209 miles. In February, my rear differential went at 50,034. Yes, I managed to put on 3,825 in two years due to working from home. I contacted the Nissan dealership where I purchased my vehicle and they told me that my warranty was already expired and they would hang up. I contacted them several times to confirm this. There are phone records to prove it. Ultimately, I ended up driving the car to the nearest mechanic. The mechanic contacted the Nissan dealership and they told him the same thing, that I was not covered. So the mechanic fixed my vehicle.

I have a 2006 Nissan Maxima. The transmission needed to be replaced. I bought the Gold Security Plus plan a couple years ago for over $2,000 and is supposed to cover all components of the transmission. It does not expire until September 2011.

2003 Nissan Frontier blue Paint has been peeling of truck for at least 5 years. Two years ago, I called Nissan and they sent me to dealership. They said truck was out of warranty, even though half the paint has peel off from truck. Went to body shop. $3000 to repair. They said other Nissan have the same problem. Nissan fail to act.

Bought a new vehicle at 70000 miles airbag and seat-belt warning lights are flashing. Nissan will not warranty, although in their owners manual it states seat-belts are covered 120 months, unlimited mileage. The airbags and seatbelts in the vehicle work together This is a safety defect.

I bought my car in May of 2010. Within a month or 3,000 miles later, car stalled on the way to California from Phoenix. The engine just shut down right in the middle of the freeway, really scary as I had my whole family in there. We had the car towed to the nearest dealer and they replaced a bad crank sensor. Another 7,000 miles and five months later, same thing happens. The car stalls, towed to dealer - again because of bad crank sensor. I have been scared to drive it ever since except for just short trips around town. The dealer just shrugged shoulders. This is **. A brand new car and POS has a recurrent catastrophic failure. This is my first and the last Nissan. I should have bought a Toyota Tacoma instead. I am seriously thinking about taking a small hit and trading the car.

We have been with Nissan for years. My husband is military, and we just recently got stationed in Alaska. So we decided to trade in our car for a Nissan Titan. We are very happy with the truck itself and the actual dealers here. But as far as customer service for Nissan is concerned, it is ridiculous! Nissan owes us almost $500 from where the dealership over-payed. But every time I called Nissan finance, I got someone who can barely speak English! I cannot understand what they were saying.

My fuel gauge is reading wrong. I know that there is a recall on the part, but Nissan didn’t alert people right away when this happened. We just received a notice on this recall two days ago. The recall has been in effect since March. They have put a cap on the mileage and since we didn’t get notified of the recall in time, our vehicle doesn’t fit the time frame. I believe this is wrong on Nissan’s behalf; this was their wrong doing not ours. I have read several other complaints from other owners about this same problem. I believe that they should fix this problem. My truck could read that I have gas and I actually don’t, which in turn could cause me or a loved one to have an accident. Please help with this problem.

Because of financial situation, I surrendered my 2007 Nissan armada to Nissan corp. In return, they put my name on the credit report back on 12-29 2008. In which I understand their actions. The only action I do not understand is that just this month 12-22-2010. Nissan decided to add my wife to the account and ruin her credit report, when she was never on the contract, nor did she sign any paperwork with her name on it.

I leased a Nissan Rogue late summer 2010. I drove it for a couple months and then got in a accident requiring the front passenger door to need replacing. The car has been in the shop for six weeks now waiting for a "special order" part for the passenger seat, something to do with the air bag. Nobody can give me a clue as to when I can get my car back.

In all my life, I have never had such a problem paying a bill! First, I am told by Nissan that they did not receive the car payment that I had mailed 2 weeks prior and that if I did not pay that very day, the following day we would receive a late fee. Therefore, to avoid getting a late fee and a possible ding on the credit report I tried to use their Bill Matrix system which would not accept my type of debit card (that I use everywhere online by phone, etc.), which would have been an extra fee of $5 for that service and the only credit card it accepts is Discover which I happened to have and the fee for that service was $12.95.

Nissan is in the process of recalling several vehicles due to a problem with a IPDM unit that can cause the vehicle to stall. I have one of those vehicles that stalled in an intersection with my entire family on board. I have taken in the vehicle to my local dealership (which is what I was advised from Nissan) only to find out that while my vehicle fits the year, vin, problem, and even the manufacturer location, that while they are figuring out final numbers effected that I must pay for the repair myself or wait.

Nissan company would not furnish me a car to drive after the transmission went out in my car after only 67,000 miles. This transmission was under warranty and Nissan should have furnished me a car to drive while my car was in the shop. As I am paying 30,0000 dollars on this car and this is my second Nissan that I've bought through these people. Nissan lost my business because of this and I plan to trade my car in as soon as it comes out of the shop. I am done with Nissan.

I have a Nissan Masters and know this concern is not user error. The problem with the voice commands and vehicles Bluetooth system. I have had a concern with 2007 Nissan Altima. I find that the voice commands do not recognize the correct command. I will say phone book and the system will say heading up. When I say destination nearby places, restaurants, then state a number the vehicle will respond with a different number. When I try making a phone call, 60% of the time the system fails.

I paid off my Nissan Motor Acceptance loan in July of 2010. In August of 2010, Nissan reported to TransUnion that my pay status on my loan was repossession. Further, Nissan reported to Equifax that my pay status was late 90 days. When I contacted Nissan, the customer service representative told me that they never made any reports regarding my account in August. Thereafter, I faxed this representative my credit reports, highlighting Nissan’s error. After admitting he was wrong, he told me he would speak to his supervisor and promised to call me back. Of course, I never heard from him again. The next day, I called back and dealt with a supervisor, who again denied any reporting by Nissan in August of 2010, until I faxed her my report.

Engine and front end needed timing belt and CV joint replacement at 122,000 miles, to the tune of about $1800. Now a week later, I hear a "clunk" while slowing down for a stop sign, then it would only do about 5 mph. I parked it and restarted it and it seemed fine, but drove straight to the dealer where it is now parked.

Nissan is refusing to issue a recall on its faulty fuel gauges. They know about this problem, as millions of people write about it on the internet. It affects many Nissan models 2005-2008, cars include the Armada, Pathfinder, and the Quest. The fuel gauge fails and the cars gauge stays on empty all the time so the consumer doesn't know how much gas is in the car. It will take around $500-$800 to fix this problem. The car can shut off if the car senses it is out of gas and the owner can be stranded in the middle of nowhere.

My bank mistakenly sent my car insurance payment to the Nissan Motor Acceptance. The amount was $117. I have been calling the customer service and speaking with a Supervisor for over three weeks and I have yet to receive my refund. Each time I call, the customer service will tell me that there is no record of the refund being processed.

I purchased my Nissan, brand new with only 8 miles. I have faithfully changed the oil and had my regularly maintenance appointments. In the last 2 weeks, like many others, I have a loud banging and jerk from my engine. It slows the car down to 5-10mph then accelerate; it's scary and the car jerks forward. My car is my life line. Without it, I can't do anything and I cannot afford to get my transmission fixed.

My Nissan 2.5 S coupe sometimes will not move once you come to a complete stop and try to go. Sometimes the car loses power and stalls for up to 2 minutes. I took my car to Nissan, it has have 36000 miles. They are concerned and even though they detected the problem, the said don't worry.

I am complaining against the TV advertising for Nissan motors. In one ad, they depict a small child in a rage, smashing toy cars by stomping on them, beating them with a baseball bat, flushing them down the toilet, etc. These are all acts of wanton violence perpetrated by a child who is obviously out-of-control. His behavior would be interpreted by a child physiologist as having a big mental problem! I don't see where abnormal behavior should be used to sell cars.

I can not get in touch with anyone about my payment. My brother was made power of attorney and refused to take my name off of the payment tab. The account is 001, SarahCOID:9XXX. He has the car and took it away from me. I do not have the car and has not had it since June.

We paid off our vehicle loan through NMAC 2 years early. It has been over 6 weeks, since they posted the payment and "closed" the account as "Paid In Full." I was told that it would take 15 days to process the title from the time of payoff. I called 20 days later and was told that it had not yet been sent out and it would take another 3 - 5 days. Again I called 5 days later, and it still hadn't been sent out. This same process has been repeated 5 other times and still with no title yet to be released and mailed.

Our 2002 Nissan Altima had a engine replaced by a Nissan dealership after 95,000 because we were told it overheated and ruined the engine. We left the state shortly after the engine was replaced and was in disbelief when we stopped for gas and check fluids that there was no oil in it! We had it put on a garage lift to see where the oil was going and there was no evidence that there was an oil leak so we continued to put 2 quarts of oil every 200 miles. After getting home from our trip, we were in our driveway and for the first time saw smoke coming out of the tailpipe and it sounded really bad so we went inside and called , Dennise, the one who replaced our engine and works at the Modesto Nissan Dealership in CA. He directed us to a local Nissan repair shop to diagnose the problem.

Gas gauge went bad, also Nissan company made me pay $52 for a diagnose of their faulty sensor with a Nissan dealer, $52 which is the price of the faulty sensor. Nissan will charge me $650 to fix a faulty sensor.

I paid my vehicle off on June 26, 2010. I have not received the title for it. So I called them and was told that it was mailed out on June 30, 2010. I never received the title. I guess me and Nicolas of Hainesport, NJ have the same mailman. Now, it will cost me $77 to get a duplicate copy. Yes, it is a major scam job. I will not take out any more loans with Nissan Motor Acceptance Corp. Thanks!

August 5, passenger airbag suddenly deployed in 2008 Nissan Sentra. As of August 25, car is till sitting at dealership not repaired. Dealer said manufacturer’s defect and needs Nissan’s permission to fix it. I called Nissan and as of yet have not had a phone call back. Insurance says because it’s manufacturer’s defect, they can’t do anything. Results: loss of transportation, unable to keep a job interview, undue stress, medical expenses for injury sustained to passenger upon deployment, and making payments on a car that is not drivable.

I contacted Nissan Corporation because the dealership could not find problem with my car. I have a mechanic working on it and they said the computer is bad. I sent the computer off to Auto Computer Exchange in Davy Florida to have it repaired and they said it couldn't be repaired. At least 12 mechanics said that a computer never goes out on a Nissan and that I should call the Nissan Corporation and complain. I did that and they showed no concern in helping. I talked to consumer affairs, to someone who couldn't talk English good and I thought she said her name was Roni. I couldn't understand her. I think Nissan should replace it. If I can't find a used one, it will cost at least $1000.00 to get one from a dealership. I own 2 older Nissans. I do like Nissans because of the fact that they hardly ever go bad. This time I feel that Nissan should help me since no one has ever heard of this problem before.

I am trying to transfer my lease since June 2, 2010 when Mr. G. credit was approved. On June 2, 2010, I was told that I was going to receive the transfer documents in the mail to conclude the transfer. As of today, I have not receive anything. I was told that they sent it 2 times which is really strange because I do receive the monthly bills from Nissan Motor Acceptance Corporation for the same vehicle which I still make the payments on time. Mr. G. has been waiting patiently for almost 3 months since we started this process and he needs this vehicle as soon as possible. If he does have this vehicle by the end of this month, he will change his mind about this deal. I will not be able to continue paying this lease. Nissan Motor Acceptance Corporation will end it up repossessing my vehicle and ruin my credit. Maybe this is what they want.

I purchased a 2002 pickup in December of 2001. I want to sell it but the lien is still on the title. It was paid off in 2003. Now, they tell me that I have to pay $31.00 to have that removed. I have bought lots of vehicles and this has never happened before. What can I do?

After a 6-month extension, I turned my vehicle in to Nissan. After paying over $3,200.00 in charges and taxes, I received an eleventh hour for one full additional year. The town tax department says I only owe an additional 5 months, and that Nissan should apply for a rebate. I turned in the car with the plates, and according to the cancellation notice I received on Feb. 20, 2010, it says that you returned the plates. The town has calculated that I should only owe $190.95. I would be willing to pay this amount, but not the full year.

I leased a car last year, when things were going well. Since then, I've lost my job and have had to seriously cut back on my expenses. A couple of months ago, I called and informed them that I wasn't going to be able to make my scheduled payment and asked for a deferment or lower payments until I could find work and get caught up. I was told "no, we don't do that with leases". I received no help at all, so I had no choice but to miss the payment. Now, I not only have to make up, but they're assessing late fees as well. I've tried to explain the situation to them and they simply refused to help me! Meanwhile, more late fees are amassing and I'm continuing to get phone calls, trying to collect something I can't pay for! My car is listed on Swap-a-Lease, but it hasn't been sold yet. Help!

I called in a payment to Nissan Motor acceptance through BillMatrix. I have done this numerous times before. The bottom line is they took the payment from my daughter’s account. (She had made a payment for me prior.) I entered my account information, routing no., account no., and received a confirmation no. Two days later, my daughter called saying her account was extremely overdrawn due to an error by BillMatrix. I thought, okay, I will call and get it fixed, but was I wrong. They will put the payment through again knowing there is no money in that account. I simply want to make a timely payment that is now late and so forth. They refused to assist me or show accountability at all. Looks like Nissan might never get their payment. Their attitude ** and they’re of no help. I am going further with this.

Ok, I've posted here in the past and I was having the same problem everyone here is having. Let me start of by saying that although it is very little and Nissan should be recalling these darn things completely, there is some help out there. To replace one of these trannies which is what is suppose to be done because these transmissions are defective, the cost on average is $3500.00. Well, I managed to get a brand new transmission from Nissan for $2,600. Take it or leave it. For a kid like me, that's a whole paycheck difference and when you need a car you need a car. So, this is what you have to do, first take your car to get a diagnostics at a certified Nissan dealer, this ol run you up $100 bucks but hey! They have big Nissan behind them so they have to be accurate with you.