Midas Mufflers Reviews

Livonia Michigan store on Plymouth Rd. is a scam. Wish I would have read their nightmare reviews from other people. Go anywhere but here. I should have went to a Belle Tire, Discount Tire or any other merchant besides them.

I went in for an oil change with a coupon for $29.99. They took my car and changed the oil and then said I owed them over $80.00. After confronting them they are did get it down to $60.00 range. They also wanted me to do all sort of repairs for $700, including new tires. I had just got new tires a few months ago. They did a bait and switch on me and then tried to get unneeded repairs and new tires. I advise to avoid them at all cost.

Beware. AVOID THE PLACE. I am the original owner of a 2007 Jeep and sole drive. I have started my Jeep probably 50,000 times in my life and I know how to drive it. It started to have starting problems. $1,799.39 (overcharges and typical complaints by others). and 4 days later, nothing has changed and still having same problems. Still under supposed warranty buy yet this place refuses to honor as such. Tells me I do not know how to start the Jeep and may have a low battery. They become Anger, hostile if I question them about fixing it, and they just simply refuse to fix it. Preparing a lawsuit against this company.

I came in on a Thursday to schedule repairs. Ended up making appointment for following Friday, 8 days later. I explained that my 18 year old car, a Chrysler 300 needed suspension looked at. Probably needs springs, struts, as it makes noise when I sit down and when I turn the wheel. I also told them I wanted both heat shields fastened down, that they need new fasteners and large washers. Also wanted to look at rear brakes for future appointment, as when I stop the back end wobbles. Got it there by 8:45 on scheduled Friday. The lady wanted to charge me $110 for inspection of suspension and brakes. I told her I would not pay for brake inspection, and to just do front suspension and heat shield. She then did not know what to do and said they could not do the work because I would not pay for inspection. I said, 'forget the brakes. Do the suspension please. She created a new quote. I said, 'thanks'. I then re-explained about the heat shields.

Went in to have my headlights adjusted. They said i needed new ones and to get them from Auto Zone .. Also I had a new lock cylinder for the ignition and asked if they could install it. They said, "No prob," never telling me they wouldn't warranty their work ...The result now my car won't start due to their work and won't help me at all... Said I signed paper that says no warranty which they gave me to sign when I picked vehicle up AFTER work was done not before or I would not of had them do it...Besides they had me go get parts at Autozone for headlights. So now I have no car. Was stranded for over 4 hours at night waiting for tow truck and they refuse to help me.. A 62 year old woman .. Don't ever go there. They just want your money any way they can get it ...Won't tell you about their policy till it's too late.. And do work they are not qualified to do. They should be ashamed for taking advantage of a woman.

I go to this Midas because of the convenience. They usually can see me without an appointment. The problem is every time I try to use a coupon the manager comes up with some kind of an excuse as to why I can't use it. The coupon clearly states the exclusions and the manager will always say it also doesn't include this or that. Even though the disclaimer on the coupon doesn't say it. It's very shady. I will not be going back and I have spent thousands of dollars since I moved to the North Hills 6 years ago at this location. I tried calling the Midas customer service but they said they will refer to the complaint to the store manager and that person will get back to me. The problem is the store manager is the one who over the years keeps on denying me the coupons.

I opt and prepaid for an advertised promo transmission fluid change. I called first, spoke with "**" at the "Midas" 12805 SW 137th Ave location. He said the actual cost was actually $50.00+tax & fees more than the advertised price. To me, this is fraud, false/misleading advertising.... Hate to be scammed. I filed a claim with the FTC and Florida Consumers Protection Bureau. Beware of this Midas location.

My brakes failed on me one morning after dropping my Fiancée off at work. I went into Midas, and they looked my brakes over. They told me that my brakes were cracked, the rotors were warped, and that I needed to change them ASAP, as they quoted me $650. I decided to buy the brakes and rotors off of Amazon and just do it with my dad instead, since I got the rotors and brakes for a combined total of roughly $50. When I took my wheel off, and my dad started looking at the brake, he goes, “huh, this is interesting.” There were 2 brake pads on one side of my rotor. They attempted to charge me $650 because my brake pads were installed wrong before I bought the car! The rotors? Not warped. They’re perfect. The brake pads? Not cracked, those idiots called the manufacturer gap in the center for enhanced cooling, a crack. They do not know what they are doing, and deserve to go out of business.

BE CAREFUL & WATCH OUT...THIS PLACE IS VERY SHADY!!!! In med of June 2023, I went to Midas (2508 Calumet Str., Valparaiso, IN 46383I) ordered (I paid) a part I needed (Silicone HTR hose) & I also paid for labor which is logical/reasonable to pay for services. Now in early October of 2023, I found out that the part (hose) I paid for was the wrong hose (which they told me in June it was the correct one): the part I got in June 2023 was just a "rubber hose" and the hot air burned a hole in it which cause my engine light to turn on.

I went to Midas in Columbus, MS on HWY 45 to get my combination switch and my instrument cluster replaced. When I got the car back the steering wheel was not the in the right position (too low to drive smoothly) and loose going up and down and making very loud noise when turning. Called their new manager Jessica who told me she will call me back and never did. By the end of the business day I drove back to them and she told me she will speak to her manager (I think his name is Kenny or Kayne and will call me back). She never called back for the second time either.