Midas Mufflers Reviews

Had two 3 foot pieces of straight pipe repaired due to rust total of 4 simple welds. Took one hour to complete the job. Was charged 460.00 for the labor. Was told it was estimated to take 2 hours so that’s what they charged me. 198.00 per hour. Then continued to rub salt in the wound by charging an extra 40.00 for the exhaust inspection. When I asked why I was told it was for looking to see what the issue was. I asked well you tell me how in the hell you're going to fix it without looking at it. Said it was just their policy and they had to take care of the technician who did the work. Maybe try taking care of the customer instead of squeezing every last nickel out of their pocket. Sorriest bunch I’ve ever dealt with. Never again. Hope this review helps someone else from being robbed by this Mount Pleasant store.

I visited Midas in Hermitage, TN, for an oil change, and it turned out to be a disastrous experience. The day after the service, my car gave me a low oil pressure and high-temperature warning, forcing me to pull over. I had my car towed to the nearest Midas location, where I was informed that they couldn't find anything wrong and didn't work on BMWs. They suggested I go to a specialized service center.

Midas estimated part at $350 and charged 175/hr for dx on top of 2.5 hr labor that actually included the 1 hr removal and installation of the part needing replacement. Parts for car online at $25 to $150. When I showed Google results they reduced part to $159. but still charged 2.+ hours in addition labor for .5 hr needed to reinstall the part done in dx. They charged for dx. They charge 25% for credit card charges. Worse they quoted $1500 for front struts and tie rods and bushings for 2003 rx300 when online and auto stores list at $450 total. Midas quotes $2000 for a 2.5 hour labor and parts. They did the job same day but at exorbitant excessive prices even adjusting for inflation. Steer clear of the Mission Viejo Midas shop.

Round rock tx shop is a costly mistake. I asked them to install only chevy catalic converters on my chevy truck. The mgr there said he would call and see if chevy had them in stock and called me back and said they had one set and he would get them and to bring my truck in. I did and believed him. Paid 2500$ for them and left. My truck continued to drive bad emergency light on. I took it to another shop actually 3 other shops think something else must be wrong with truck but they all told me they were after market catalytic converters. I had another shop put correct ones on and they told me 2 of the sensors they installed were loose and other not screwed on correctly and took them hours to get off. When I took them back to Midas for my money back and confronted about lying he stuttered "well I got them from chevy" which he did not and would not give money back. Midas head quarters says they will have owner call me and he never does.

I would strongly recommend avoiding this location. This shop incorrectly repaired my brakes, resulting in thousands of wasted dollars. They refuse to take any responsibility. I have contacted Midas corporate and the Better Business Bureau and the business does not respond. They have an F rating with the BBB because they do not respond to complaints. Avoid them at all costs!

I recently had Midas replace the exhaust system on my wife's car, a 2013 Ford Explorer, the price was $1795.00. They charged me $500.00 for each muffler and $500.00 for the Y pipe. I use to work at O'Reilly's Auto Parts and I looked up the same parts and what O'Reilly's charged for them. The mufflers for someone off the street to buy them was $200.00 each and $250 for the Y pipe. So Midas is price gouging and charging over twice as much for the parts. If I wasn't in a rush I would have never let them do the job but I needed the car back asap. They are robbing the customers blind. They also came up with some other stupid job that I have never heard of for another $1000.00 which I quickly said no to. Buyer beware and shop around because this company will rob you.

I aim to sue Midas. Bought a 2009 6-speed Civic 2 years ago. After purchase I took to Midas and asked what was needed (thinking it would be minimal as the used car dealership said it passed mechanic inspection)/...They did $3000 of repairs. (I don't know cars, but I trusted them - that the car needed the repairs, so I went through with it.) Car was fine until recently -- Battery died. I had it towed, tow man was able to jump it and said I needed to get the "terminal replaced as it was at max capacity". Took it to Midas and said "I don't want to spend more than $3000 if that is what it takes to get the car in perfect running order, I would rather get rid of it and buy a new one - tell me what it costs to get it in perfect order." They came back with a bill of $2800 (funny, I know) - changing struts and other misc things I don't feel I needed. The MAIN THING was to make sure the car would not die.

Livonia Michigan store on Plymouth Rd. is a scam. Wish I would have read their nightmare reviews from other people. Go anywhere but here. I should have went to a Belle Tire, Discount Tire or any other merchant besides them.

I went in for an oil change with a coupon for $29.99. They took my car and changed the oil and then said I owed them over $80.00. After confronting them they are did get it down to $60.00 range. They also wanted me to do all sort of repairs for $700, including new tires. I had just got new tires a few months ago. They did a bait and switch on me and then tried to get unneeded repairs and new tires. I advise to avoid them at all cost.

Beware. AVOID THE PLACE. I am the original owner of a 2007 Jeep and sole drive. I have started my Jeep probably 50,000 times in my life and I know how to drive it. It started to have starting problems. $1,799.39 (overcharges and typical complaints by others). and 4 days later, nothing has changed and still having same problems. Still under supposed warranty buy yet this place refuses to honor as such. Tells me I do not know how to start the Jeep and may have a low battery. They become Anger, hostile if I question them about fixing it, and they just simply refuse to fix it. Preparing a lawsuit against this company.