Midas Mufflers Reviews

I usually don’t ever write reviews but I was EXTREMELY satisfied with my last experience at Midas. From the minute I walked in the door, to updates on my car's status, to checking out and being given all details, I have zero complaints. I was walked through everything, and as a woman, did not feel scammed at all (have had this happen at many other places). Overall, a refreshing experience and the front desk guys were amazing, specifically the one that checked me in (if you see this, give him a raise!!!). Will be going here forever from now on!

Midas case ** 401 E Anaheim St, Long Beach, CA 90813. Homophobic ** store manager. I am never going here again. So, I work nights and I have a Corporate F150 work truck. About a month before I had a tire replaced with little fuss. I told them I wanted a name brand tire like Toyo, Michelin, Cooper. What do they do, they put on a cheap Chinese Sailun tire that I did not request. Then, yesterday I had a tire pop I put on the spare myself. It did not help that they put 51psi in each of my old tires when 36 is the spec. So I drive up after the authorization company called at 1 that I am arriving. I get there at 2 dead tired from the night shift before. They tell me they do not have tire in stock and that I will have to wait til tomorrow.

I was having trouble installing the cabin air filter in the wife's Nissan Altima coup, which is apparently different from the youtube videos that I reviewed. I called and he told me to come right over and he came out and finished the installation for me very quickly. We take that car up for routine maintenance regularly and have never had a bad experience.

Recently went to the Midas at 183 US Highway 45 in Grayslake IL. Avoid that location whenever possible. Have been going to Midas shops in IL, CA and WI for many years. Most have been excellent and trustworthy...would mostly be 10 on a scale of 10. This one in Grayslake apparently has apparently come under new ownership and management. If there are minus signs possible, they would get a minus 15 on the same 10 point scale. Meineke nearby did a far better and honest ant trustworthy job and a simple stainless weld spot repair on an all stainless exhaust system for only $80. Date of experience: March 06, 2025.

Had two 3 foot pieces of straight pipe repaired due to rust total of 4 simple welds. Took one hour to complete the job. Was charged 460.00 for the labor. Was told it was estimated to take 2 hours so that’s what they charged me. 198.00 per hour. Then continued to rub salt in the wound by charging an extra 40.00 for the exhaust inspection. When I asked why I was told it was for looking to see what the issue was. I asked well you tell me how in the hell you're going to fix it without looking at it. Said it was just their policy and they had to take care of the technician who did the work. Maybe try taking care of the customer instead of squeezing every last nickel out of their pocket. Sorriest bunch I’ve ever dealt with. Never again. Hope this review helps someone else from being robbed by this Mount Pleasant store.

I visited Midas in Hermitage, TN, for an oil change, and it turned out to be a disastrous experience. The day after the service, my car gave me a low oil pressure and high-temperature warning, forcing me to pull over. I had my car towed to the nearest Midas location, where I was informed that they couldn't find anything wrong and didn't work on BMWs. They suggested I go to a specialized service center.

Midas estimated part at $350 and charged 175/hr for dx on top of 2.5 hr labor that actually included the 1 hr removal and installation of the part needing replacement. Parts for car online at $25 to $150. When I showed Google results they reduced part to $159. but still charged 2.+ hours in addition labor for .5 hr needed to reinstall the part done in dx. They charged for dx. They charge 25% for credit card charges. Worse they quoted $1500 for front struts and tie rods and bushings for 2003 rx300 when online and auto stores list at $450 total. Midas quotes $2000 for a 2.5 hour labor and parts. They did the job same day but at exorbitant excessive prices even adjusting for inflation. Steer clear of the Mission Viejo Midas shop.

Round rock tx shop is a costly mistake. I asked them to install only chevy catalic converters on my chevy truck. The mgr there said he would call and see if chevy had them in stock and called me back and said they had one set and he would get them and to bring my truck in. I did and believed him. Paid 2500$ for them and left. My truck continued to drive bad emergency light on. I took it to another shop actually 3 other shops think something else must be wrong with truck but they all told me they were after market catalytic converters. I had another shop put correct ones on and they told me 2 of the sensors they installed were loose and other not screwed on correctly and took them hours to get off. When I took them back to Midas for my money back and confronted about lying he stuttered "well I got them from chevy" which he did not and would not give money back. Midas head quarters says they will have owner call me and he never does.

I would strongly recommend avoiding this location. This shop incorrectly repaired my brakes, resulting in thousands of wasted dollars. They refuse to take any responsibility. I have contacted Midas corporate and the Better Business Bureau and the business does not respond. They have an F rating with the BBB because they do not respond to complaints. Avoid them at all costs!

I recently had Midas replace the exhaust system on my wife's car, a 2013 Ford Explorer, the price was $1795.00. They charged me $500.00 for each muffler and $500.00 for the Y pipe. I use to work at O'Reilly's Auto Parts and I looked up the same parts and what O'Reilly's charged for them. The mufflers for someone off the street to buy them was $200.00 each and $250 for the Y pipe. So Midas is price gouging and charging over twice as much for the parts. If I wasn't in a rush I would have never let them do the job but I needed the car back asap. They are robbing the customers blind. They also came up with some other stupid job that I have never heard of for another $1000.00 which I quickly said no to. Buyer beware and shop around because this company will rob you.