Midas Mufflers Reviews

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2.8(634)

About Midas Mufflers

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Midas specializes in exhaust system repair and replacement. Founded in 1956, it also offers brake services, oil changes and tire rotations. The company’s technicians utilize diagnostic tools to address exhaust issues and improve vehicle performance while also providing maintenance services.

Pros
  • Friendly and professional staff
  • Transparent pricing and no upselling
Cons
  • Inconsistent service quality
  • Long wait times during busy hours

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Midas Mufflers Reviews

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    How do I know I can trust these reviews about Midas?
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    Page 1 Reviews 0 - 10
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    Customer ServicePunctuality & SpeedRefunds & PayoutsHonesty & Transparency

    Reviewed June 25, 2026

    Took my son's car to Midas muffler on Hampton avenue St Louis. They didn't alignment on it. Found out a couple months later when he was in the hospital when I went to get it inspected they did not align it at all. They said two bolts were froze. They didn't tell me that I paid for the alignment. Ruined four tires. Went back in and talked to a manager named Scott. He took pictures. Send it all to a guy named Terrence. Never heard anything. Went back in there. Scott was gone. There was a new manager. This was the third manager that I had gone there in less than 5 months. He took my name and number and all the information that said Terrance would call me. Never got a call went back in there. His name was Paul.

    Went back in there two weeks later when I get back in town. There was another new manager. A young kid who said they don't do alignments there. Had to go 30 miles to get an alignment. Found out there was one two miles away that did alignments. He said it. Terrence would call me. Never did. I went back in there and he says, "I'm not doing anything for you." Do not go there. They lie. Constant turnover means there's issues there. Their service is ridiculous. Go somewhere else.

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    Customer ServiceTechPunctuality & SpeedMaintenance

    Reviewed June 15, 2026

    Can't no place for 0. Went to 3263 w broad st Columbus OH for brakes. Later was notified didn't need front so they replaced rear rotors and pads. Had appointment 8 am. On the 11 never touched vehicle till 12.30. On the 11 had to call on 12 to check myself if truck was done then tried park break. Nothing. Went back. The manager said overlooked so I went home Monday after 3 hrs waiting. Got home. Now brakes heating up. Still no correct brake job. Will go out of state before dealing with this shop.

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      Customer ServiceSales & MarketingPunctuality & SpeedMaintenanceStaff

      Reviewed March 9, 2026

      I use Midas in Lake Zurich for my oil changes and maintenance for all my vehicles for years now. They are quick to take care of my car while I wait. The customer services is extremely friendly and informative. I never knew how to remote start my car and they were able to assist me and show me how it was done. Always willing to use coupons for the services I receive as well. Thank you for a great job!

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      PriceRates

      Reviewed Feb. 20, 2026

      Midas location Saratoga Springs, NY. There is a reason I go to Midas because of the great service. Their pricing is reasonable, not like dealers that over charge, the work is spot on and George really knows his work. He is a credit to the company, and Glen made sure I got what I needed. Thank you Midas.

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      Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

      Reviewed Feb. 3, 2026

      We were at a stop light 25 miles from home when a good Samaritan knocked on our window and advised us to get to the nearest gas station because our left rear tire was flat as a pancake. We aired up the tire, then found the best reviews for a nearby Midas to seek tire repair. We called before going to Midas because we were within an hour of closing time. The gentleman on the phone said he could not guarantee a fix, but they would do all they could to help. Everyone at Midas was friendly, fast, and very efficient. They were able to patch the large hole in the tire where a chunk of metal had penetrated. They said that the patch would allow us to return home, and they advised us to go to our regular tire dealership next morning, as the tires were under warranty. They manager refused to charge us. Very helpful, fair and honest treatment. We highly recommend Midas!

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      Customer ServicePricePunctuality & Speed

      Reviewed Jan. 10, 2026

      Had an appointment to get a quote for an exhaust repair on my 2014 explorer. When I arrived the associate looked like he was training another associate on the computer. I told him I was there for my appointment and gave him my name that I was there for a quote on an exhaust repair. He then asked if I was dropping off or waiting. I said I would be waiting. He asked for my keys then said it would be over an hour. I replied I just want a quote not a repair and that I had an appointment. He just stood there. I told him, "Never mind. I will go elsewhere" and left. Why even have an appointment?

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      Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

      Reviewed Dec. 18, 2025

      My car was taken to my neighborhood Midas for a routine oil change. A while later I was smelling something that smelled like something was melting. I later found out oil was leaking and burning that was the smell I was smelling. I went to Midas, and they said it was leaking from the oil filter that when the guy there had done my oil change he must have messed it up. They had fired that person because he was messing up other customers cars. The manager there agreed to fix the problem free of charge, but before he could get it done, he was fired. So the new manager had to get with his district manager to see what he was going to do.

      The DM agreed to fix it and then my car was returned to me, but not without it now leaking antifreeze, smoking, and with no heat. I took it back and they said they would have to get back with the DM again because I did not have a problem with any of that before they got ahold of it. Antifreeze was pouring out of it not just dripping.

      Anyhow, they closed down the neighborhood Midas for whatever reasons, and I had to take it to the Huntsville Midas. At this point I had been without my car going on a month. The Huntsville Midas on University drive fixed it and so far, so good. I picked it up yesterday and drove it to work today. I smell a little antifreeze, but I am hoping it's just the remaining residue burning off. The DM allowed them to repair it at no charge. I was without my car for over a month but glad this was reconciled. I am very happy with the outcome! Great attitude, very kind, and courteous along with professionalism! Furthermore, I would recommend this Midas and congratulate them for a job well done!

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      Customer ServicePunctuality & SpeedMaintenance

      Reviewed Nov. 16, 2025

      I had a truly frustrating experience at the Midas shop in Ballwin. After having a new tailpipe welded onto my truck, it surprisingly fell off just days later while I was driving. When I returned to the Ballwin location, expecting some accountability, the manager blamed the situation on the Hazelwood shop where the job was initially performed. He even went so far as to say that they did a poor welding job and then proceeded to replicate the same shoddy workmanship.

      Despite the clear evidence that the welding was done incorrectly, the Ballwin manager refused to take responsibility. I asked for a replacement for the 4-foot section of exhaust pipe that fell off due to their negligence, but he flatly denied my request. It’s incredibly disappointing to see such a lack of customer service and accountability. I would strongly recommend looking elsewhere for service, as the Ballwin Midas shop clearly does not stand by their work. I gave the Ballwin Midas shop a chance to fix their mistake and move on, but they chose not to take responsibility. I am extremely disappointed in the New Ballwin Midas shop!

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      Customer ServicePriceStaffRates

      Reviewed Aug. 14, 2025

      I took my 2009 Honda Fit to Midas in Springfield, Ohio (Bechtle Ave. location) for brakes. I was pleased with the assessment of my issue. They checked everything on my car and noted the status of everything. Once my car was up on the rack, tires were removed and I was shown the condition of the brakes, rotors & drums. I had my brakes, rotors & drums replaced in a timely manner for a reasonable price. I had done prior research for the brake parts at several locations. I was very satisfied with the quality of work done, the professional attitude of all the staff and the warranty on all parts. Thanks, Christopher ** & his qualified staff. I will return for tires.

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      Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaff

      Reviewed Aug. 13, 2025

      I went to the Midas shop on 28th Street in Grand Rapids Michigan. My original equipment muffler had gotten very loud and it was time. The manager, Jason **, went above and beyond to help me. They installed the new muffler and catalytic converter on my car and I drove home to Hastings, 30 miles away. As I was stopping at a light, my car died. I was finally able to get it restarted and drove the final 2 miles to my home. I called Jason and he arranged for a tow truck to return my car to the Midas shop. They found a problem with a fuel sensor. They replaced that and I was good to go. I picked up the car in a few days as I was going on vacation. The muffler still sounded loud. When I returned from vacation, my schedule became busy and I wasn't able to get back to Jason for about 3 weeks. Jason had me bring my car back to the shop and they replaced the muffler. They found that there was a bent baffle in the muffler.

      I drove around a little bit before going home and went back to the shop because the muffler was still loud. Jason drove the car and confirmed that there was still a problem with the muffler. He said he would order a muffler from the Mazda dealer. It took about a week for him to get it. The new muffler has been installed and my 2013 CX-5 is back to being nice and quiet. I was charged for the original visit and the fuel sensor. All of the other visits and work done were covered under the muffler guarantee. I really appreciate everything that Jason ** and his crew did to fix my vehicle.

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      Midas author review by Lauren Fix

      Midas was founded in 1956 and is headquartered in Illinois. They were originally known for their muffler service, and Midas stands for Muffler Installation Dealers’ Associated Service. Midas now has more than 1,200 company-owned and franchise locations across the United Sates and is a part of TBC Corporation.

      • Estimates: Interested consumers can visit Midas’ website to request an estimate from their local Midas location. A local employee will call the customer within a few hours.

      • MyMidas: Customers can create a MyMidas account. It allows them to keep track of their service history, get special coupons and/or book an appointment.

      • Guarantees: Midas offers lifetime guarantees on struts, shocks, shoes, mufflers and brake pads. They offer limited lifetime guarantees on many other services/products. Some limitations do apply, so interested consumers should ask about their specific vehicles and service before having any work done.

      • Online scheduling: After selecting the location they would like to visit, interested customers can book an appointment online. Appointments made online must be at least four business days in the future. For an earlier appointment, customers have to call the store.

      by Lauren Fix Auto & Finance Advisor

      Lauren Fix, The Car Coach®, is a nationally recognized automotive expert, sector analyst, journalist, author, keynote speaker and television host. A trusted car expert, Lauren provides an insider’s perspective on a wide range of automotive topics and aspects, energy, industry, consumer news and safety issues. Her analysis is honest and straightforward. Lauren is the CEO of Automotive Aspects and the Editor-in-Chief of Car Coach Reports, a global automotive news outlet. She is an automotive contributor to national and local television news shows including Fox News, Fox Business, CNN International, The Weather Channel, Inside Edition, Local Now News, NewsMax, The Daily Flash show and more.

      Midas Mufflers Company Information

      Company Name:
      Midas
      Website:
      www.midas.com