Byrider Reviews

Seriously why are they still in business? Allentown PA location... I mean they look like they're on crack. They try to act like CNAC is so professional. "Oh I need to negotiate with the bank over the phone." The bank was in the next room lol. Then I caught the sleazy salesman writing a fake review on the computer and named himself Kelly **. Then they wanted 500 and an extra 2000 paid off in 6 weeks for a 2002 Saturn L200 with 110k miles KBB $1702 biweekly payments of 183 for 38 months?? Total cost of car?? 16,000. Unfortunately I needed something fast with low down payment. Thank God I returned that POS. I'll take a repo not to pay them another penny. They are TRASH. STAY AWAY!

I heard about this company through a friend who said they helped those who needed help getting back on their feet establishing credit with a vehicle. I filled out the app online and heard back from a very friendly salesman the next morning. He seemed very optimistic. He made it sound like I could walk out with a car the same day. I drove 63 miles to get there. The same salesman I talked to on the phone was there and very nice. Then we waited for the finance lady to come get us. We waited forever.

First off car was overpriced and yet within 6 months, head gasket needed fixing. Car still didn't run right. Then took back and they solved problem but still didn't explain to me what was really wrong. However it ran great for months. Well I moved to SD for 3 months so car sit. Made my payment in time always. I come back on bus to get some of my things to stay in SD for a little while so took car to them to check out for a trip out of town. Paid 20 dollars deductible. They should have detected something that came up.

I have had the car since October 31 of 2013 and since I've had it the entire front end has been rebuilt, the hub bearings have been replaced 3 times in two months time because of mechanic lack know how. Then just recently I have had the engine replaced the end of September and the car ran fine for exactly three week before the engine light came back on, them began to run horribly again, causing me to return it back to the dealer for another engine inspection. And on top of the tow I had to pay for to get home when the car failed me a mile away from home, the DeskJet charged me another 50$ to have it towed to them, but they wanna haste me about past due car notes, not only to realize that when I haven't paid a note is when the car has been on the fritz. Leaving me to find other means of transportation or not get to work, resulting in a short ** paycheck. They are the worst mistake ever in a car purchase decision EVER.

It's funny that after six years, I finally am making this complaint. What prompted me to express my opinion of a company with such a reputation and low ratings was noticing the Carfax lie they sell you. I happen to check my vehicles history and noticed 33 reports. I like most on this website was in a situation where I had no money for a down payment and needed a vehicle asap.

We went to pick up our car from the service department when a child fell down in the lot... all the employees scattered like roaches. The child was hurt and the ugly chick with black hair who is whatever race she is told the parents she had called the ambulance. She came back and told the father that they would have to call the ambulance themselves because they didn't want to admit liability. These people are all uneducated people with no prospect of any meaningful job whatsoever. The owners and upper management laugh and joke about how they make people with bad credit pay for the car 3 times over once the loan is up.... a customer will pay an payment and the very next time they pay the payment 2 weeks later the balance never even goes down. I know...I use to work for them. If anyone ever needs a witness for a class action suit, **.

Bought car two years ago. Was given false Carfax that indicated no accidents. Insurance co. told me to pay large down payment because my auto wreck. I told them l never had an accident here. I find out the car was in accident with the prior owner. The whole front end was damaged but the legal documents were already signed. The car was mine. I also found out it was uninspectable with countless engine problems. But because my credit problems I'm stuck paying the payment. All my payments have been on time. Hopefully l can one day get out of this mess. People don't deserve to be treated like this.

Just got this 2004 Pontiac Grand Prix the end of March 2014. First you spend hrs on paperwork and being taped. Which I don't understand. Staff rude rude. So got all the paper work got the call. Had it for 2 days get up and the rear of the car's paint is blistered up size of 50 cent pcs. Took it back to them. They said wasn't like that when I left. I said, "I know. That's why I'm here because you said this car had a clean title." Started showing them the problems. "Oh, we don't cover that." Nice so now I have a major problem. It's been in the shop over 10 times now. Just driving along and the car just dies and won't start back up. They tell me they replaced everything they could think of.

Went to Beechmont, Ohio location in 2013 to think of purchasing a car. We were in a bad spot with credit and desperate for a car. Also we were told no other car dealer would ever give us a loan and would never work with us. We sat there for 6 hours on my poor husband's birthday with the dealer taking care of other customers before us. We were told that they are going to give us a great deal and that they had to fight to do so because our credit was so bad (It was 565 and 590!). It's not great but not the worst ever. They didn't let us even look at a car. They told us this is it, a 05 Taurus.

Overall, after having purchased a truck in Cinci, Ohio and having the transmission fixed in Madison, TN or so they said, it landed all over I24 outside of Murfreesboro, TN. It was towed back to Madison, TN and I was refunded and credited everything that was paid on the Dodge Dakota and put on another Dodge Dakota extended cab, contract extended for 6 months longer and it had 10,000 miles less. I can't say I'm completely satisfied with the way JD Byrider & CNAC threatened me with coming to get the truck but they too couldn't find the address?? They do prey on the good folks that work hard for their $$$$$!!!! That's a given!! They do create fees & interest fees to cover their time on the phone and they do mess with things on the engine so you will have to bring it back!!

Being a new father and a hard working man I found out that J.D Byrider was not a good trustworthy company. They tell you one thing but they mean another. I spoke to a salesman by the name of **. Who acknowledged that he knew two guys by the name of ** and whatever his so called brother name is. He said they were outside reps for the company. Anyway he called me and my wife begging us to come down there as well as for the brothers all at one time so I know he was aware of their actions but he continued to lead me in a path of destruction. I told him what they were doing and how they were false representing the company for referral fees. Obviously he's in on the cut cause he proceeded leading me and my wife down a destructive path once we arrived there at 1525 Gallatin Pike North in Nashville, TN. I actually caught the bus with my young daughter and wife to follow up the promise ** made to my wife to get us back on the road after my recent car broke down days earlier.

Over a year ago, I ended up buying a 2003 Nissan Sentra from them, because I couldn't get financing through a bank. So I was told they could help me. I was pretty much forced to buy the car, because I desperately needed one and that was all they had. Fine, didn't plan on it being my forever car anyway. From day 1, I had issues. The battery, the starter, a slow leaking tire. But if I took it to them to fix, it could take 2 weeks, so I just spent the money to get it fixed elsewhere. That was annoying in itself. What really pissed me off was that every other month or so I would get a letter or phone call telling me I wasn't making my payments and they were going to repo my car.

I was in need of a reliable car for both my job and children. I went to JD Byrider where I was promised all these great things and how the cars were put through several inspection before being sold. I bought the car In June. The car has now been in the shop seven times and each time they Band-aid the situation and send me on my way. I have had the car overheat in city traffic and I have had the car just die on the highway. The power windows don't work which is alarming because the air conditioner also doesn't work. The service manager Adam is disrespectful and rude. He promises no more problems then sits at his desk while you wait for hours. No one attempts to fix the issues. The typical response is "We didn't find any issues when we started it." The car has to be towed in and they find no issues. They have no service. They don't honor a warranty and the car is literally a death trap. They prey on the poor and those in extreme need. They are here for their bottom line and nothing more or less.

This all began in September of 2012. I went to the lot and they were great. Very helpful and got me in a car. Then a month later I had nothing but problems out of the car. I'd call the service department and they said that it would be two weeks. This went on for the course of 6 months. Every time it went in for the same problem, it came back out with the same problem. Then I talked to the manager and she said that I couldn't be put in another vehicle that's why I have a warranty. Fast forward to June of 2014 I was involved in a multiple vehicle accident and she said that they can't help me with a new vehicle. I called for months and all they say is that they want their payment.

First of all, it took from 3 pm to 12 am to purchase a car. They said it was $200 down, but you have to make $200 deferred bi weekly payments to total $1000 down in order to purchase the car. It was a waste of an hour for them to work out a budget, when that paper work could have been handled after you find a salesperson and look at the video. Also when you get to the closing, that paperwork is ridiculous. CNAC and JD Byrider should be ashamed of themselves. The salesman/woman were courteous but slow. It is also ridiculous to have 12 references that they called as if I wanted everyone to know that I was buying a car. The prices are sky high and the title down is minimal. This is not a good franchise to deal. I'm sorry I did not.

I wouldn't usually put my business out there for the world.. as I'm prideful and private. But I would just like to put this out there for anyone ever in a tough spot, looking to buy a car.

This scam, I mean company specifically targets bad credit, no credit, low credit customers because they know those types of customers are desperate and can't go anywhere else to buy a car. If you are reading this, PLEASE save yourself the trouble and DO NOT buy a car from here. They advertise 95% Customer Satisfaction which is clearly a lie, as is evident by the ONE star average rating on this site alone.

Where do I begin... That fateful day my car broke down, the thoughts how am I going to get to work, how am I going to get home, what am I going to do... running through my head! My fault I have bad credit... but they report to the credit bureau it could have been a win-win! Ha, is all I can say... Davenport Iowa I go look at a skimpy car lot like 5 older model cars... Mind you I am a female doing this all by myself getting suckered by this salesman... a Buick Regal 02 80,000 miles over $10,000 is what I signed the papers for in this dreary room under a video camera. Nonetheless it was a SIGN!!

These people recalled these cars, won't let me trade it in, I've had it over two yrs. Tell me to pay off so I went to Chevy dealership and traded the piece of crap in for a brand new one in. They call me, threatening me their gonna come take my new car. Ruin my credit. Too bad, they can't. Told me to make a payment by tomorrow. They need to call Chevy. That trash ain't my problem anymore. There was a hole in the side of the motor, took them a month to fix. After they messed it up. I have all paper work and will be contacting an attorney. Low life people working there. DON'T GO BUY ANYTHING FROM THEM, THEY ARE RIPOFFS.

First of all, there are reasons you are only paying 5$ for an oil change. I found out that I had a hole in the oil pan. That's why I had to go back before my mileage was up. The young man at Jiffy Lube stated that J.D. Byrider knows that the cars they sell have issues and yet they still sell them way overpriced. You may start off happy, but trust me, you will be back on here and not in a positive way. Call them and tell them your payment is going to be late or get a better job like I did and your pay day changes from your due date. They can not change the date and they will be calling you and sending past due notices. I am saving up for a down payment, taking my tags and going to a better dealer with way less interest and headaches. They can take that piece of garbage. I'll file bankrupt on that overcharged vehicle. The bankruptcy will not be as bad on my credit than owing their sorry **.

I purchased a 2002 Jeep Cherokee from the Winchester location. There has been riddled with problems. Every time I take the jeep to get serviced it comes back with more problems. Every time I'm told I'm wrong and nothing is wrong! They replaced water pump with the wrong water pump! I had to go and replace the pump myself. I ask for a new thermostat, they said it was fine and didn't need changed. I examined it myself, it was in pieces! Oil changes, I gave them a filters to use, they never change the filter! I've ask for them to check the computer board several times, told it was good. Today I was told that they don't have the equipment to check the board.

These people are Very UNPROFESSIONAL!! I went, got a car, a 2003 for 13,0000. Well that's for starts then the calls started. Rude and calling family members. Then they came repo car and ruined the front wheel drive so they can keep their service.

I called JD Byrider on 6/10/2014 to make sure my payment was going to come out of my account. They said yes it was. I asked if they could go ahead and do that so that I could close out that account. They said they would but didn't. Nobody called me and told me that it was a problem with my account or anything. I called them back a few times that day, they said it was fine. Then I went to close the account out and I notice it was still money in it. So I closed the account and put the money into a new one. Then I called them with the new info but they said I had to come in but I could not go to Greenville and do that so that night they came and picked my truck up. The money was in the account they had on file for two days. I think they just wanted my car back to resale it after I made that 4,000 dollar down payment! I am going to take them to court so if you want to file a suit also please email me at **.

These guys tried to charge us 8000 dollars more than the blue book value of a 05 Honda. When we explained that we knew the value of the car and it was not worth what they were asking they became angry and offensive toward us. Wasted 3 hours of our day only to try and screw us. After we made it clear we never wanted to hear from them they proceeded to call us and try to get us to come back. Even a month later they called to "check up on us". This was the most unprofessional sale we ever encountered. They were not willing to come down one penny even though we all knew they were WAY overcharging us. Might I add that after they saw how much money I made, and knew I could afford it, they acted like they could get this over on me. VERY SKETCHY, SHADY, ARROGANT, and flat out RUDE. Not the way real professional car dealers make a sale at all!!!

I went to JD Byrider and was not approved for a car. Sometime close to tax time they call me to come in. They were having a special. You could use your taxes to get a car today. I went in and it took so long I told them I was leaving. They gave me the car to take home to test drive for two days. The second day of having the car, the engine light came on. I finished up sign the papers and got the car. They wanted me to give them half of my tax return and I told them what I can afford and they agreed to take $2200. However first I had to pay $200 every two week for 2 month then $185 for another couple of months then $179.17 after they got my taxes. I have been paying since November 2013 including my $2200 from taxes and all my receipt says I still owe $9237 and my car was for $12000.

Bought car in 2013 from JD Byrider in Indianapolis, Indiana at the Shadeland location. It is a Buick LeSabre, 2003. I thought it was in good condition, looked at all the regular things on a car when you first buy it. Let me say this first, please, before you buy a car from these shysters, you need to look at everything, and I mean everything. The 24-month, 24,000 miles warranty is tricky. They also do not disclose any information that is important to your life and safety while operating the vehicle. I never thought about inspecting the brake lines on the car.

CNAC is the fake finance company that JD Byrider uses. They are all scam artists. I went to this company to find a family vehicle. When I got there, they made me fill out paperwork before I was allowed to see any vehicles. After they verified my info, they made me and my family wait in the lobby for almost 2 hours while they went "out back" and found a Ford Taurus to sell to me. I was disappointed as I have four children and a husband. But they insisted that this is what the "bank" said that I needed. I was about to walk out and they miraculously found a 2005 Dodge Caravan that was available. From here, the story gets ugly and downright unjust. The van ended up in the shop over 5 times in one year and each time they kept it for at least 2-3 weeks. (No rental provided)

I was forced to sit in a waiting room for over 4 hours. Occasionally someone would come get me to ask me a few questions then take me back to the waiting room. I was not allowed to walk around and see if they had any cars that interested me. I was allowed to leave twice to go get more information that they needed, but only in their vehicle. They had my car keys so they could evaluate my trade in and would not give them back until I completed "the process". After being there close to 6 hours total I was told unless I gave them $1000 down payment I would not be approved. All of this after not being allowed to choose the vehicle I would like to purchase. They tried to tell me that I HAD to buy a Ford Taurus. I told them I don't want that car. They said, "It's our 'process' you have to take what we feel you need NOT what you want." I felt disrespected and that my rights were violated. Very angry.

Where do I begin? Top associate Stoner I mean Stone "Wow'd" me and me Fiance from the door. He went into detail with a Powerpoint talking about the 3-yr warranty but lost me at the biweekly payments. He asked me to agree and or promise to "never, ever be late on a single payment." Me and my Fiance thought "Hey, that's reasonable". We came in today and decided to test drive a vehicle. He pulled up the Pontiac and reentered the building. He had the audacity to say and I quote "Can you pull up to that gas pump and let my associate put gas in the vehicle." My initial thoughts were, "Why would you ever ask any buyer to assist in pumping gas for a test drive. Stone? Are you serious man?" (My conscience said).

I bought a car from them, and I was desperate. I needed a ride to work and did not have any, not anyone to help. After buying the car on a deferred down payments contract, I successfully paid the down payment off. It was $1800.00 down. Then the payments began immediately. I asked if they could change the payments from bimonthly to monthly and was emphatically told, "NO." There was absolutely no grace period. I know my credit is horrible, so I tried to work with this. But, it's scary. If I get sick, laid off, whatever, at any point in the contract, there is absolutely no grace period, even if it is the last payment. I can be at the last payment and they can then repossess the car, if a payment is one day late.

I purchased 2007 van. Took it in to shop over 5 times now, the van has shut down so l had it taken to J.D. Byrider on Peachtree Ind. The manager in office said he cannot help me and said they could not give me a ride home.

First of all, I have been doing business with them for a year now. They sold me a 2005 Neon for about three times its value. Smh. Now I only did business with them because I really needed a vehicle and they told me that I didn't have to pay anything down but yet was asked to pay a "pick up" payment. Then after getting the car, I try to go and get my tag. Tag registration says the car doesn't have an emissions certification and JD byrider tells me that it does, basically lying. I then tell the receptionist that I'm not paying to have it done. They were supposed to have it done already and the lady hangs up in my face after insulting me. Just horrible. After reading these complaints I think now I know that I've made a big mistakes by doing business with them.

I will NEVER recommend anyone purchasing a car from them. I have had the car a little over a year and 1/2 and have had several different problems. It has been in for service probably 10 times! 1 week after purchasing the car the air conditioning was leaking inside the car! I had to take it back several times before they decided to replace something that other mechanics have told me should have been checked in the first place. Also the windshield was leaking. They fixed that correctly...so I thought. It is now leaking again every time it rains. I had to have the radiator replaced, something was wrong with the fuel pump, have had issues with a vapor sensor which made the engine light come on. I could not get the car inspected until the light was off. They would "fix it" then after I drove 50 -100 miles, the check engine light came back on.

Please, for your own good, do not do business with JD Byrider. Their selling price is at least 3 times the value. It will fall apart faster than it can be fixed and you're stuck paying thousands more for it than its value not to mention the over the top interest rate and even with a service contract which is way overpriced. They are America's biggest ripoff. There are a lot of legit dealers that will get you in a good car still high interest but it will be at least as nice as my 2013 Dodge Avenger that will cost me less than 2003 Jeep Liberty I got from JD.

The vehicle I bought has been overheating since the 3rd day I had it. It can run as little as 2 miles and overheating. I've had in JD Byrider's shop 3 times and even with keeping the car for as long as 2 weeks, driving it for 3+ hours and always returning it to me with the gas light on they still can't fix it. Tomorrow will be the 4th time taking it into their shop. I had a massive heart attack this past March and this car has stranded me on the interstate, busy roads during rush hour, going to Doctors appts, etc. The stress of this car and being stranded in the heat is taking a toll on my damaged heart. Byrider's doesn't seem to feel that this is a problem as I'm always made to feel as they're doing me a favor to have it back in their shop. I made every payment on time and when I told them I was afraid of this car and wanted to give it back and cut my losses short, they threatened me with putting a lien on my house!

I went to their dealer in reading and was there for 2 hours. There was no air conditioning. Filled out all paperwork, was told was approved, agreed to down payment and pick up date even agreed to a minivan. Then a man called Dave wanted more of a Down payment. What a joke, only good thing about this place is salesman by the name of kyle. Sad that he works there.

They buy cars from auction houses and these junkers could be flood damaged or just worn out. I drove a chrysler on a test drive for about 4 miles and took the junker back. It had a bad shimmy, engine light on and a myriad of other problems. While the car was in the shop, I overheard the manager ranting on how much his bonus check was.. $25,000! He said that this would put him over $300,000 for the year. He told the girl he was talking to that she could do the same if she kept pushing these bum vehicles. The shop manager said the car was fixed. The thing had been the shop for only 45 minutes. I started the car and the engine light came on. The engine started to smoke and then locked up. I ran out of the dealership.

Car payments made on time and they picked up my car yesterday. I will be contacting an attorney showing them all paperwork. Wish me luck. I hope they think twice about scamming people and I hope you all think twice about doing business with them.

I bought a car from JD Byrider and I was doing okay until I start having car problems. I called them to fix it but by then my warranty was up so I was out of luck. So I asked them can I do, I trade in and they told me no, that I have to be $300 left on my payment. Remind you I'm never late, always on time. Take it from me, keep looking at other places.

I purchased a 2002 Mitsubishi Gallant from JD. Nurser in 2012. I was told it went through all these inspections to make sure it was top notch. I should have known something was wrong when I went to get my tag. I was informed the tag hadn't been registered in three years. I informed them and they asked could I pay it and they reimburse me. I told them no. After spending three hours going back and forth between the lot and DMV, I was upset. No apologies were offered. I recently tried to trade my car in and was told it wasn't worth it because it already had front end damage not to mention the cracked dashboard (there when I got it). I know their so called mission is to help rebuild credit, but you'd be better off saving up a good sized down payment and going to a real car dealer.

I went today to the location on McKnight Road in Pittsburgh PA, and everything seemed to be going okay till they asked for 12 references (I don't know 12 people I'd want you bothering) and I sat down with CNAC. How on earth are you going to make a fictitious budget for people? Plus when I tell you I live less than 2 miles from my job and I wouldn't drive to work, I'd either take the bus or walk, you still calculate $125 in gas. Of course with your fictitious budget you put me over the cap and deemed me wrong for your program. Over course I'd be wrong with your 100 dollar a month food budget, 15 dollar a month clothing allowance and 125 gas expense. Why did you ask me if I smoke? Thankfully I don't or I bet that would of made things even worse. This is all before I actually pay my real bills.

I was recently in a accident and they have told me that they don't offer rental cars. That I think is ridiculous. They want you to have your car service there but they don't want to offer you a rental car. On top of that, they want the $500 deductible to finish working on it. My last two weeks of school are coming up, final exams are coming up and my wife has no way of getting to work, but yet they don't want to work with me and I think this is absolutely ridiculous, and this is the classic example of a rip-off company. Customer service is NOT number one when it comes to JD Byrider.

I went to Jd Byriders in South Charleston Wv going on two years ago. Signed a contract for $380.00 a month for what I thought was three years. Realized it was 4 years instead. So $380 a month for 48 months plus a 3,500 deposit. Come to find out the ac didn't work. I have breathing problems and my daughter has a trachea. So heat is definitely not good for us. Anyways I tried to get it fixed under the warranty. But it was not covered. Over 1,500$ to get fixed. The heater is going out. They won't fix that either. Windshield wipers went out after warranty ran out. Not to mention regular maintenance.

On Nov. 30, 2013, I walked into JD Byrider hesitant to purchase a vehicle. I was quickly greeted by a very nice salesman. He "explained" all of the detail (so I thought) of purchasing a vehicle from them. I picked out a 2005 Buick Rendezvous. After putting down my down payment & agreeing to the high payments, I signed the paperwork - PLEASE READ IT ALL. This is how I was trapped... Being young and having trouble getting finance is the worst feeling ever. But had managed to make all my payments on time and agreed to pay $2,250 extra for the down payment. After I bought the car, all attitudes changed. I was more of a money pit than a loyal cx to them. But I NEEDED a car, so I dealt with it.

Purchase a vehicle with brake issues. Were told to fix it ourselves. $300 plus we purchased an extended warranty with them and they refused to honor. After threatening to take them to court, they now want to do the right thing. And another issue far worse than that is they talk down to you like you are an idiot, after you signed a contract with them. They claimed that the problem we have with this van is someone else problem and I have to pay for the problem ourselves. We had brake issues during the test driving and informed them about a week after pulling off the lot when it began to smoke. Now it's worse after 60 days of them denying to fix the problem. They said that the problem is not the brakes, that it's under warranty with the authorized dealer who confirm it was the brakes. I received nothing but insults, on top of injuries and more insults. I don't drive it because I don't feel safe.

I am so disappointed with the business I have conducted with J.D Byrider, given that I understand that they are helping me build my credit score, I have committed myself to paying all my notes on time. The vehicle purchased with Byrider has at this point not broken down, however when I took it to get inspected, it did not pass inspection. The vehicle has been in the maintenance department more than 6 times for all the same issues, ie...ac not cooling, vehicle running but not accelerating, engine light on, stick shifter stiff.

On April 25, I went to JD Byrider's to possibly get a car. I was treated great and was OK with the customer service. Me and the salesman go to the lot to choose a car and their inventory was little to none. I decided to go with a 2004 PT cruiser! Mistake! After they had the money and I had the car, everything changed. 2 weeks after I purchased the car, it broke down on me. I was stuck with no ride and no help. Seeing as it was a new used car, I didn't think towing was something I needed. I ended up taking the bus home for a 2 hour ride. I contacted the dealers and they told me to find my own tow and they will look at it. I just dropped 1K and still had 30day tags, so for this to happen to me was undeliverable.

I would like to say that after being jerked around for 2 months, we finally purchased a vehicle, no thanks to J.D. Byrider. We are involved in a better program that's been proven to be more effective than yours... Tom Tepe is who I suggest. We found a vehicle that fits very well in our budget. I also didn't appreciate the sales rep from J.D. Byrider texting me from her personal cell, on a Sunday, early in the morning, telling us to go elsewhere... especially since we never had any intention of ever contacting your company again. I think we were fair in being upset after going 3 weeks and never receiving a phone call. I would not recommend J.D. Byrider to anyone unless you want to have a budget made out for bills you don't even have or spend a significantly amount less on. NOT IMPRESSED!

First of all, let me start by sharing a little about my family and me. We are your average American low income family. My wife and I have been married for almost nine years and have struggled a lot with credit and making payments on time. Our only child who is almost six now, had a several medical condition, which caused us to spend a lot of time in and out of the children hospital and eventually led to a brain surgery, June of last year. We do not have any government support and only have one job for a family of three. We had a 2003 Suzuki aerio, which we got financed through Car Max two years ago.

I'm sorry to all the people on here who had bad experiences. That said, I've had a great experience with JDB. Admittedly their interest rates are pretty high, however if you have bad credit like we do your choices limited. Been with them 4 years. Got a 2000 nissan pathfinder. Had a problem with it in the second week. They paid for all the repairs which amounted to around 1000 dollars. It's been a good car. About 5 months after purchasing it I was injured at work. Of course work comp doesn't pay as much as working. We had a lot of financial trouble til I went back to work about 7 months later. They worked with me every step of the way. Decreased our payment. Let us pay late when we needed too. Worked with us and let us skip a few payments. They were wonderful. Our credit is now improved. They are always compassionate, helpful and understanding. Maybe it depends on which location you use, but Bloomington IL location are great. Especially my acct manager Nicole. She's the best. I would definitely recommend them for people with credit problems.

Bad credit due to being on disability from cancer. Needed a car, got car, big lemon. They won't fix it. I can't return it without taking a big loss. I'm screwed! DO NOT TRUST JD Slimryder!

Bought a 2002 Dodge Caravan from jd byrider December 29th 2011. Drove it home, the car starts acting up. Had to return vehicle to dealer the next morning. Within the last 2 and a half years my vehicle has been in the service center six times in 2012 and seven times in 2013. The car has physically broken down twice on the road. Two compressors and the transmission broke completely all within one year. I Have complained and I haven't had working a/c in the car since I bought it. I paid over 1700 dollars for my vehicle. They place orders for warranty parts and replace your car parts with parts from cars on the lots. They have had 3 different service managers due to employees stealing parts. Do not buy from this company. Run, run, run!

I purchased a car there 3 years ago. I specifically remember the man telling me that it was a 3-year loan and that after the loan was up in 3 years, my credit would be much better. Well fast forward almost 3 years and I am trading the car in... I have been in my new car for a month and all of the sudden I notice that CNAC has withdrawn money out of my account. I call them and they are saying that the Toyota dealership did not send them a payoff check... Come on now. I am actually friends with the Toyota people and I know for a fact that this check was sent. So now Toyota is hand delivering a check today (put a stop payment on the one that I am SURE is just sitting on someone's desk) and then after work today I am heading over to CNAC for a refund. And you better believe that they will give me one. Or I will personally bring 400 of my closest friends to picket outside of their facility. They see us coming a mile away. They know that we have poor credit and that we have few other options.

I have a good one. Well first as most of you I had little to no money and no credit. I have never heard of these people. Should have said no right there. I bought a 2005 Ford Focus. Before I even got off the lot, it started messing up. It started when I test drove but after signing papers, it stopped. They fixed it but I had to pay 25 bucks? I had it for 30 seconds. I paid $12,000 for it. It's been 14 months later. I still owe $11,000; that's with $380 a month. Never been late. I have auto payment. They forgot to take it out one day then called the next day trying to take my car. I was like, "What? It's my fault you didn't take it out?" I was going to just dropped it off and say screw it but then I would get sued and I would still have to pay and they would have my car so I didn't do that.

I have bad credit & was in dire need of a car. I regret my choice now though. I was given NO choice in picking the car. The blue book value is less than 1/2 the price they charged for the car I got. Then the interest rate is ridiculous at 20+%. Their tactics are atrocious. They are only concerned about their inflated profits & have no compassion for people.

Car payment 4 days late. Niece and her mother went to the office to talk to the manager about not having the full payment and, before they got an agreement or even a chance to talk, a man named Frankie starting yelling at my niece calling her a piece of ** and she was the worst customer they ever had. A young man was called to bring a car around front and literally trapped my sister's car in her parking spot. They didn't even know what the make or model of the car in question. The contract states 30 days you are in default. My man said in Michigan if it's not made by midnight they can repo. He would not show them this proof. Niece and her mother leave for home and minutes they came and took the car. Better Business Bureau, Legal Services, Consumers Affairs, ABC 12News, Channel 5 MLive will be told of this terrible behavior.

I wish I had read these reviews prior to my purchase! I cosigned on a vehicle for my son and we were more than railroaded and ripped off. We were over charged big time! It was a 2004 Pontiac Grand Am and I asked before the purchase what the price on the car was. The Finance Manager proceeded to tell me "well we have to get with the banks first and see what they come back with for YOU." We should have ran then! What kind of dealership doesn't know the price of their own vehicles prior to getting the banks involved!? There was also a carfax given to us stating that the vehicle was being sold $590 below book value. Well, the banks came back with $9995, not to mention tax, fees and the 24% interest that's going to make the final sale price around $13,000. After signing and purchasing, I was told by friends and family with Kelley Blue Book proof that the car isn't worth more than $5700 retail and individual owner sale at $3700. I feel disgusted.

First, reading the reviews. Most of you come across as very uneducated people. I went to JD Byrider as I was in desperate need of a car. I work 2.5 hours from my home. It's not like they take you out and let you browse the lot. But I am satisfied with my purchase so far. I wish the service garage was open later, or weekends. Having my car serviced requires me to take a day off work. And yes, the interest rate and payments are high. But people... if your (and my) credit ratings were better, we'd qualify for better cars at better rates. My CarFax report was right on. No lies. Yes, my car is older. But it had low miles on it, and it's a solid vehicle. To the person who wrote about purchasing the Jeep: I've been in Jeeps. Most are cheap. Just rustbuckets. I wouldn't purchase one brand new, let alone used.

My husband and I have had a van from J.D. Byrider for two years now. We went there because of bad credit and low down payment. The vans transmission has broken down four times!! One of which was a month after we purchased it. We had never missed a payment. Today the car has broken down again, it is leaking oil, it’s running hot among other things. So my husband and I decided we were going to let them take it as we can’t afford the payment and repairs.

I purchased a 2007 Chrysler PT Cruiser black Touring edition. It had close to 90,000 miles, but was comfortable. This vehicle was purchased in June 2013. I began experiencing my first issue with the vehicle in August of that year when a loud rumbling noise was coming from under the hood. The service manager reported that it was a motor mount that was defective; however, it was not covered under the 2-yr agreement that they promote to the public. I paid $115.00 of my own money to replace a battery that I had reported to the Auto Dept but was overlooked and estimated to be a totally different problem, by the service manager overlooking this battery replacement which was covered under my warranty.

I was in an accident and have a beautiful Dodge Durango that was paid for, but needed a car I could get in and out of since rehabbing from 2 broke legs. My credit was in the toilet from major medical bills and no one would finance me. I found JD Byrider, bad bad bad choice and very poor decision making on my part. I already had to swallow an almost 24% APR on an overpriced 06 Dodge Grand Caravan. I knew the facts and reality of this before signing. What I wasn't prepared for was the list of garbage I had to endure..... 3 days after signing I received a call that my paperwork had to be redone & signed because they input the WRONG Social Security number!!! Because their hours suck I had to leave work early to go sign more paperwork....

I brought a Hyundai Sonata 2006 AT in Charleston, WV. We took it for a test drive, air wasn't working... Was told it probably needed recharged. They recharged it. We brought the car. On way home air quit. Went straight back to them. We made appointment, it needed a new compressor. That was June 2013. I had regular oil changes by them. In January 2014 had oil changed in my town, was told the car had major oil leak and transmission leak. Took car to JD and they kept it for 10 days. Long story short, yesterday it broke down. Warranty out, now was told by shop it was towed to that timing belt went. When I showed them the work JD said they did shop said no way in hell was it done and showed me proof. Why are these people still allowed to conduct business?

I purchase my vehicle (2005 Buick Lacrosse) just two months ago and I've been having problems like crazy. And now today was my fourth visit this month about the transmission problem, but they tells me to let off my gas pedal for it to shift gears. If you buy there, go to another store for service. It’s a lot of BS.

Do not purchase a car from this place. I promise you, you will be in the service department the next day. They have the worst automotive service department in all of America. I bring my car in every month just about with the same problem. I am now taking my car somewhere else for repairs. Horrible, horrible place. BEWARE!

When I bought my car in 2012, I asked the finance manager and saleswoman if my vehicle had a clean Carfax. They both lied to me. I found out when I tried to trade in my vehicle at another dealership. They overcharged me for an accident car and have harassed me and family members if I am a day or so late with making my payment. Are there any class action lawsuits against them in Illinois? They currently refused to take my payment and repoed my car. I want to talk to someone.

Saw their website when looking online for a car for me fiance. Went to view their inventory and had to put in his name, phone number, and email address first before it would let us look. Fine, we had no problem doing this, but the very next day when they called him, they mentioned that he was approved for financing. I questioned how that could be possible because we never filled out an online application. He has received numerous calls from them in the last couple of days and won't seem to leave him alone. I called the dealership and asked how he could have financing approved when we got them no information other than email and phone number. Guy said that it just must have been a mistake and they didn't look at it closely before calling my fiance. I would be very leery of the car dealership. We definitely will not go there based on our gut feeling plus other reviews we have read.

So life happens. I'm going through a divorce but I still need to support my family. I had an issue with my checking account, so I reach out to JD and explain that I will make the late payment within two weeks along with my normal two week payment of $181.00 every two weeks for a 2003 Ford Explorer. Now a little back note I've had this truck since 8/10/2013 the truck when I got it the check engine light came on before I drove it off the lot. Then the following week again, and again, and again. Total number of times 7. Each time they had the truck for a week. And I kept making those payments and haven't miss one since. Now fast forward I was told that since I can't make the payment I needed to bring the truck in (repo) hmm ** it. Thank god look I've already spent $4000.00 on a 2003 that's only worth $3295.00 plus I'm still in it for another $10,000. WTF. Do not get a car from these guys..... Walk, catch the bus, bum a ride, save your money up, just be smart. I wish I would have read these reviews before I got a car from them.

Purchased a car in December 2013. Payments are all current. However, I owe them $100.00 for balance of down payment that they forgot to withdraw from my account... constantly threaten us. The key has been stuck in the ignition and the car won't change from park to drive. I've called the local news ABC 11 & NBC 17 trouble shooters not my fault!

I purchased a 04 Kia Optima from them just over a year ago. Car is still under warranty. The transmission slips, the engine vibrates bad, it uses 3 quarts of oil a month, I take it in and they tell me nothing is wrong with it. I took it to 4 different mechanics and all tell me the same thing transmission is shot and the piston rings are bad and it needs an overhaul. Take the information back to JD fly by night and they still refuse to fix it. So now I have a lawyer involved, BBB, and the attorney general of Colorado. I will not stand for this and after I'm done this company will no longer operate in Colorado.

On Jan. 6th, 2014 I purchased a 2002 Chevy Impala. The vehicle only has 55000 miles on it. Now I was told that the vehicle went through a 151 point service inspection. Okay this made me happy knowing that everything was already checked for me. Well after driving the car for 2 days I noticed that I was using an awful lot of fuel driving the short distance to my work. So I thought to check the air filter. The air filter was so dirty I couldn't see through it. Then I decided to check everything because it was obvious that I was lied to. Every fluid was low. I called them and they made it right.

I was 21 when I first bought my car with JD Byrider. I am going to be 24 and still haven't paid off the car. Terrible mistake. For one I told them I was having issues hearing noises. These noises didn't happen right after I bought the car but when I did take it in, they told me I needed new rotors, calipers, front sway bar, front mounts and struts, and rear mounts or struts. I said I wouldn't mind paying it because as a young man I'm hard on my car so they totaled it up and it was $1300. They want to charge me this amount, I can get a damn new car. So I said okay, well can you take it out of my check piece by piece. They said no we don't do that anymore. So you not trying to help me help myself you just want me ** out. It's frustrating because I needed a car so bad but now I'm like I don't need car at all. I would give them the car back if I didn't have to pay the remaining balance on it. Their sense of business is ridiculous. I asked them if they could replace the dashboard light and she said well we're not going to charge you for the bulb but to do all of that would take an hour so we have to charge you $50. Outrageous amount for a piece of junk.

Was hired as a office manager for the Longview office and within 3 weeks was fired. The reason was that I did not fit in. The training was a joke. The trainer was a 23-yr-old that when you ask a question her answer was, "Read your notes"!!!!! The whole picture of the company was a joke as well. Do not apply or try and buy a car there...

Do not buy a car from this company!!!!!! No matter what your situation is, this is the worst way to go. They charge you 3 to 4 times more than what the car is worth, the cars are crap, and have big problems with them and they will be in the shop more than on the road. Then they will charge you $25 every time you come in which will be a lot. They charge you a daily interest, and you feel like you will never pay it off. I bought a 2001 Jeep Cherokee in 2011, have made every payment and still owe almost $5000. Can you believe that? The driver's seat is almost broke completely off, the transmission is slipping, the blinkers work off and on. It has a major oil leak, and the hood has never shut right. I cannot stress enough Do Not Buy From This So-Called Company... Walk, take a bus, bum a ride, hitch hike, take a taxi, but don't go to JD Byrider.

J.D. Byrider is not in the car dealer business, they are in the repo business. If you are 12 hours late on your payment they come and get the vehicle. I was not even a day late on my payment and they came and got it. The repo guys didn't even have the nerve to let me know so I could even get my stuff out. I am a contractor and all of my tools were in it and I am leaving town Monday morning. And now I have to go replace all of my tools because I can't do anything since it is Saturday.

I went to JD Byrider on Dec.30 got there at 10:15am left at 2:45 w/o a car. I was interested in purchasing a SUV, had the credit as well as the Down payment. The thing was to get you to purchase a Tired ** Taurus. That I so did not want. Any the car saleswoman Tee come and tells me that her mgr said I didn't need a SUV car because I don't look like the type to be carrying patients around nor do I do any Deliveries. I said WHAT, you can't discriminate on my looks. She goes to say, "Well we normally keep our SUV for our biggest family like Hispanic with the kids." I said, "Well ain't that a **." So I test drive a car, come back, went over the paperwork and payments with the finance man. "Give us a few more mins, we'll have everything ready." Hours pass by. A man out of Nowhere comes to me that I haven't seen to tell me... "Oh, we can't finance you a car. I don't know why but you will get a letter in the mail. Thank You, have a good day." I'm standing there like what just happen. Mind you the lady that's been helping me was nowhere in sight. Till this day still no Letter. Left there went somewhere else was there 2 hrs walk out with 2012 Charger with no hassle no discriminating. WOULDN'T RECOMMEND A WALKING DOG TO THESE FOOLS. DESOTO TX OF 35, STAY AWAY, RUN RUN.

If I knew then what I know now I would have NEVER bought a car from J.D Byrider! Not only are they con artist but they are very unprofessional. I was two days late and they came trying to take my 3 car. Also they forged my mom's name on paperwork in order to put me in this car. MY car is a 2005 Chevy Cav. Kelly Blue Book is $5000 and my car is priced at $13996.00 and by the time I make all my payments, I will have paid $25,000. I also had a Carfax done on my car and found out that my car have been in 3 accidents and was a rental. I wouldn't recommend no one to get a car from them.

I purchased a car from the Hamilton, Ohio location. Had the car about one month when the car started to over heat. I took it back to have it looked at and they told me that it was normal for the car to do that. Ok I maybe a woman but I also know better. Well then my torque converter went out and they said that there was nothing wrong with it, when I had 3 different mechanics look at it and they all said the same thing that I needed a new transmission or have it rebuilt. Again they would not help me whatsoever. Instead, they wanted me to pay for the trans and still make my pymts. So I decided to let the car go back due to I couldn't afford to do both. Now I tried to give them an offer for a settlement and they refused that. Both CNAN and JD Byrider are cons.

JD BYRIDER IN AKRON, OH A RIP OFF. First I purchased a 2005 PT Cruiser in early part of 2013, car looked nice. I got it home and really looked it over. The word ** was carved in the back that you could barely see, only if you really looked. I took the car back the next day and they said someone must have done it after I received it. Then less than 2 months later, the car was making a grinding noise in the wheel. I called them and took the car in to the service dept. Now mind you when I purchased the car I supposedly purchased the warranty with them and they said it was bumper to bumper, whatever is wrong they would fix. Yeah, right. Not true not only was it not covered under my warranty they charged me about $100 to look at it... Wow are you serious.

I went with a friend today to JD Byrider in Columbia, MO. Today, they wasted our time and reason they gave was just bs. They told her she had plenty of income for the car payment but they were not going to give to her because they say she doesn't need 2 cars, that she's one person and she only needs one car. Who are they to say how many cars one person needs?

Listen, after reading most of these reviews from this company J.D. Byrider, it really made me feel better about my frustration. I have had my car for four years paying 180 every two weeks. Car is worth 4,300. I have paid 18,300 in four years and STILL HAVE A YEAR TO GO AND STILL OWE 5,000. By the time next year, I would have paid 25,000. 4x the value. Rude service after you sign. Don’t. Just don’t. Also, I want to sue and bring this company down. Who is with me?

JD Byrider Car Dealership Fairfield, Ohio - I drove 2 hours and sales guy great. 1st I called and asked could they hold a car for me. They said no. I said I only get off this Friday. I get there and the supposed 99 dollar deal is bogus. They want more anyhow. When I talked to the toad (SO CALLED MANAGER) she said, "So you can put down $200" and I said, "Yep lied to" so she got mad and refused to run it. Now I never raised my voice, never cussed. She ran it and said, "Sorry we can't do business with you if you're this upset. We might not get paid." I'm 60 percent disabled vet and this cow knowing she'd get her money. Anyhow I ask, "Then why did you run it?" She said, "You ask me to" (WASTING MY TIME) and I said, "KNOWING YOU'RE not going to approve it." I said, "Who is above you?" and she said, "I am the boss." I said, "Fine, give me headquarter's phone number." She said, "No, it won't do any good." Guess again, toad, I'm calling corp!!!! LIES! For cars with 100,000 plus I was trying to get the lowest mileage on the lot 78,000 was it for 2007, THEN she comes up with "You have to sell your 2008 truck with 16,000 miles. You can't have 2 car loans." WTF, I want a car!!!!!!! Plus my truck!

They told me before I got my truck that if I put $2000 down that it would take it off the truck. They wanted $10,000 for it. It is a 2004 Dodge Durango, I got it 2011 I new that was overpriced but they told me with my credit it was going to be a li'l high. They also told me that I will just have to be in it for one year and six months and I can trade it in and what I have left on there would drop off as long as I trade it off. On top of that they said if I ever have any problems with paying, they would work with me and I said that sounds good so when he added everything up it came to like $8000.

The phone number that was listed on YOUR website does NOT work! J.D. Byrider Customer Service 251-478-1661. PATHETIC!!!

Today, I took my daughter in to see about getting a vehicle at J.D. BYRIDER. However, it was without a doubt the WORST experience that either one of us has ever had at ANY auto dealership! I have already spoken with legal counsel regarding their sarcastic, rude, unprofessional, jerk finance person that REFUSED to return my daughter's personal information and twelve references AGAINST her will and WITHOUT HER PERMISSION before we abruptly walked out after being treated horribly! The Managing Partner, Jeremiah **, stated that it is company policy to keep my daughter's private information and that her information would be shredded in 30 days. We have since learned that their policy is illegal and unethical!

In July of this year I was having car problems with the car I had, so I kept seeing the JD Byrider on TV. So I figured why not check them out. Boy O Mighty, only if I could go back to that day and slap myself. I have never felt so cheated by a company before. Let's just say that I paid 3x what the BlueBook value is for in perfect condition. After everything is said and done, I would be paying back almost 6x what the car is worth with the finance fees. The salesman pulled a good one on me.

I purchased a 2005 GMC Envoy from this dealership in July 2012. This vehicle came with a two (2) year warranty, thank goodness for me. In July 2013, the transmission went out. Okay, so I had a warranty, had it towed, had to pay for rental vehicle at my expense, and a 30.00 deductible. They shipped the car to Tranny shop and fixed it with a rebuilt tranny. Okay, no problem. Good to go. NOT! Approximately less than 45 days later, the Transmission goes out again. Really! I was a little more upset this time. I have missed work, taken time off work, demanded the rental car and demanded the money back from my expense on the first rental car when it went out.

Stand and I bought a 2003 Pontiac Grand Am from JD Byrider in Florida, in Pinellas Park, Florida, actually. We have paid on the car for 2 years. Never late, never have an excuse why we could not come up with the payment. The car has been in and out of the shop for overheating problems since the third day we owned the car. We took it into the shop again 2 weeks ago for the overheating problem and they replaced the radiator saying the problem was fixed. The car is now overheating again. They have absolutely no problem taking her money but cannot keep our car on the road...We were told today that we are on our own with this issue. It has been a horrible experience from the very beginning and will never again do business with JD Byrider. Do not give these people your time or money.

I paid for my car nearly 2 years.... never late mind you. I was robbed one evening. I contacted JD Byrider and said I wouldn't have the payment, could I have a deferment? They said No. I borrowed 300 and mailed it in... They claim they didn't get it. I begged for them to help me out. On Saturday, I was pumping gas and a tow truck tried to take my car. Repo in end.

My husband and I bought a car from JD Byrider back on 12/2/11. Now when we got the car, it was full of ants and it needed engine repair. So for the 1st 7 and a half months, we kept taking the car back for service. Now mind you, within this time frame, we made all our payments on time. Even went so far as to pay a little over. We never missed a payment for that time until 8/23/13. My husband got laid off. We called them, told them what happened. We were told to borrow the money. Now we, meaning, my husband and I, are saying to ourselves where and who and we missed the next payment that was due 9/6/13. Now my husband did get a job so we made a payment well over the amount and that was not good enough for them. Now keep in mind, my husband just started a new job.

I wish I had read these before I purchased my car. I definitely would have waited. I was only given a choice of two cars to choose from. Monthly payments are more than some new cars and it seems every couple months something goes wrong with the car. If only I could turn back the hands of time, I would have set foot on J.D. Byriders' car lot. I purchased car in 2012 and have taken back to dealer for repairs at least four or five times.

I received a call 09/14 for my son it was CNAC, I asked if there was a problem, she informed me his payment was due 09/13 and he had not been in. She wanted to make sure there was no problem. I knew he was at work, so I told her I would try to call him, phone is broke. I drove up there and asked him about payment. He had the money but did not make it there Friday in time was helping grandparents. I told him to call. Well I rcvd a call from him, "You have to call her I am at work and she will not hang up." He said, I told her what happened and told her I would go online and do payment and she refused.

I bought a Freestar from them. The salesperson was nice and courteous. My husband and I test drove the van and everything worked and the engine sounded good and looked pretty clean for a 7 year old vehicle. So the actual deal wasn't too bad… but within a week of having my van, my power locks went out. I figured I'd call J.D. Byrider and get a Fob for it. Well I was told that if it wasn't with the key when I bought the vehicle there was nothing they could do. It wouldn't have been so bad but in order to open it up for my kids, I had to open all the doors from the inside and wasn't even able to open the tailgate. After taking all the money I had, I had to find a way to get that fixed (what’s the point of having a van if you can't even get in it). So after 2 weeks I was finally able to get a Fob and luckily, my local locksmith is awesome. And after explaining situation, charged me half for Fob and found out why my power locks didn't work. So with no help from J.D. Byrider, I am now able to get my family in the van.

I have fallen a month behind in my payments and one finance worker told me he would work with me on getting caught up but he DID not note my account of the arrangement we made. Now they are asking me to return the car. They lie through their teeth on everything they tell you. They also divulged information to someone else other than myself about my account, not to mention the info was incorrect which has caused a horrific problem for me. They should be investigated for the poor quality of vehicles as well as their legal obligations on privacy.

When I went there to get a car, they assured me that the car was great and even went as far to give me an auto check report. I also asked them if the car had ever been in a wreck and they told me no. As time went on, I started having issues with the car. They were minor at first; however, it was just the beginning. As it turned out the car had been in a severe front-end crash causing extreme damage to the front of the car. When I asked them to fix it because I was still under warranty, they informed me I would have to bring it in for about a week at a time every three months to get the problem re-fixed. Because of the wreck it was in, the part kept breaking. I told them this was not acceptable seeing how I would have to find another vehicle to drive every time they were working on it and that was not possible. They refused to put me in a different vehicle so I ended up having to trade the car in at another lot because they refused to help me.

At the beginning of 2013, my husband and I fell on hard times and we were unable to pay CNAC and they repossessed our car. I managed to pay all arrears and repo fees before the 14 days that I was given. After I paid them, they told my car wasn't on their lot, that it was at another Pittsburgh lot. I said I would go there and get and they told me I had to wait until Monday. It was a Saturday that I paid them. On Monday, they told me that my car wasn't at either lot and that it was in Boardman, Ohio. A totally different state than what I live in. I called them on Tuesday and on Tuesday, they said that the car was being repaired. There was nothing the matter with the car when they took it. On Wednesday, they told me that they had to put a new motor and transmission in it.

Due to poor credit I ended up here and got approved for a vehicle. Not one month later it needed repairs. I called them because it's covered in the warranty. Every time I called they'd hang up on me. I even tried to call the sales person who sold me the vehicle and they never responded to phone calls, texts, or emails. So I waited till my payment was due and talked to that person. They transferred me back to service dept. And they hung up. So when I called them back and told them I wasn't going to pay my payment, they said that I'd be in default and they'll be there within 5 days to repo it. I still have the vehicle but am considering a voluntary repo because I don't want the payment anymore. Any thoughts would be greatly appreciated.

I purchased a 2007 Chevy Cobalt in Feb 2011. I was fed the whole line of crap that the car had been thoroughly inspected, blah, blah, blah!!! About a month and a half of having the car, I had passengers riding in the backseat... lo and behold, they had no way to buckle their seat belts as the latch part of the belts was nowhere to be found. I had to basically rip the backseat out to get to them. Aggravating but not worth spending 3 hours at the dealership over. Shortly after that, the car began to display other issues, such as the speakers cutting in and out, the dash and radio lights "dimming" or the radio lights going out completely. I was told this wasn't covered under the warranty so I said screw it. Now, I can only lock and unlock the doors from the driver side and still have issues with the radio doing this.

I needed a car immediately. I went to JD Byrider because my credit was poor. I only had the car not even a week - my belts were starting to go bad. They expected me to drive it in to get it checked. On my way there, I broke down on a busy highway. I called them to tell them the car broke down. I ended up getting it towed myself out of pocket because they don't tow. They fixed the belts. A couple of weeks later, my engine light came on. I went to AutoZone and got it put on the computer and got printouts of some issues. I took it to JD Byrider. They said they couldn't find anything and got the car back.

Our car got wrecked and we needed a new one fast. Our credit is not good enough to get a car at a regular dealership. We signed the papers on Friday. On Sunday, the check engine light came on. I called them Monday morning and said that we want to bring the car back and we want out of the contract due to the fact they are selling us a car that is already falling apart. They were rude to us and said no; the car is our problem now because we signed the papers and took it off the lot. So now we are paying $9,000 for a car that is only valued at $2,500, an APR of 19%. So by the time we are done paying on it, this car will have cost us almost $20,000. That is more than the cost of a new vehicle. They are taking advantage of poor people who don't have perfect credit.

I purchased a 2003 Ford Taurus from JD Byrider and was gilted by the salesperson and overpaid thousands for the car I now have that does not run... When I called about this, I was informed I could get a repair loan. But I already have one loan I am paying for repairs, plus the car note, out of every paycheck. With 131k miles and I still owe over $4,000.00 for the car, I tried to trade it in but was informed by the salesperson, "You paid too much for the car. It's upside down - that is the car is not worth what you owe." I was told the 2003 Taurus is worth about $300.00... Currently, JD Byrider is in denial of this... I have asked for arbitration to settle this dispute and I do need to speak to an attorney for legal guidance.

My husband got a car from this about March or April. We paid $250.00 every two weeks until the deposit was paid. In the interview, they expressed that they work with you. We came in a bind on June 14, 2013. My husband called to see if they could extend it until the following Friday because he just got a new job and works out of town. I have been helping with this bill and my bank card happened to be missing. The payment was due on the 14th and I was gathering the money up to try to pay on the 17th; I just needed a couple days.

I have a 2006 Cobalt. I've owned it for six months. Last week, the wheel pump in the rear went bad on me, so I had to have it fixed... I had my car out on the road for two days, and my right front CV joint failed. Driving the car back from the dealership, I can feel the left CV joint getting ready to give, but they won't fix it unless it's completely broken! So now I have to wait. I estimate no more than a week for the left CV joint to fail. I will never, ever, ever get a car from there again!

I purchased a car from J.D. Byrider in October 2011. I have had this car serviced eight times since. Just recently, I had my vehicle serviced, only to receive a bill for $400 and some odd dollars, to be paid along with my vehicle monthly payment. On June 12, I again had my vehicle checked, to find it needed $800 and some odd dollars of more repair. Okay, are you serious? To the BBB I go... Beware, J.D. Byrider is a joke and a scam.

I went into JD Byrider because I thought they could help me with a vehicle since my credit was not too good. I have had three cars prior to this and I must say this was the worst experience in purchasing a car I have ever had! They completely take advantage of people with less than credit! They told me I needed $1,500 down. So when I came in with the money, they had me sign papers... In the middle of the 1,500 pages you have to sign, there was one stating I owed the bank an extra $1,000 because they loaned it to me...

There's got to be some kind of law against JD Byrider! I got a 2003 Dodge Caravan with Blue Book Value of $4,500, but if I go through the whole term of the loan, I will pay $18,000! They basically lied to me! I was up a creek without a paddle! They recorded everything to protect them, not the customer! My Dodge Caravan transmission is about ready to go out! Yeah, I'm supposed to afford to rent a car while JD Byrider fix the trans? It's not right! It's not fair to be charged that amount of money for a car with the transmission about ready to go out! Everyone I have talked to there at JD Byrider or CNAC, in which there's no difference between the two! I get the same response! It's like they don't care about me truly needing what I truly need! All they care about is that I signed the contract. They got me recorded at closing! So who cares? Make the payments! JD Byrider has got to be stopped!

I needed a vehicle in order to get and keep a job and unfortunately, I got stuck with dealing with JD Byrider and CNAC. I ended up buying a 2001 Blazer 4x4, 4dr, with 92k miles on it when I got it. At KBB, it valued at $3641. They are charging me over $11,000 for it, at a ridiculous interest rate. I have had it since Feb. of 2011 and still owe about $8000 on it. I lost the job I had, as of Dec 27th 2012, and am on unemployment. I informed them of this and they said the payments have to be paid on time regardless.

My daughter had a 1977 f150 truck and she went looking, just looking, and they got her. For a 2004 KIA Rio she has to pay them $27,000.00 for it and gave the truck. Take that she is 19, a waitress. As soon as I saw the contract, which was the day after she got the car (it was on a Sunday during which they are closed), Monday morning 8:00am we were there and implored them to tear up the contract. Of course they didn't. So we left the car that day and took her tags to her truck. We went to DMV and told them what happened and my daughter never gave them her title to the truck.

I went in to JD Byrider in Akron, Ohio 32 weeks pregnant and stated my concern about safety and brakes because in the last 12 weeks, I had two cars blow brake lines. They seemed to sympathize with me and took my old rusted up car which was very reliable besides the blown brake line and put me in a 2003 Taurus, KBB at $3,000 for a final pay price of almost $16,000, interest included. We decided to get the warranty because we were told it was, "oh so great." Signing the 30 pages of paperwork, we asked about the price of the car many times and were told we would get to that page. It came and went with her hand over the price and it was never stated to us until all the paperwork was signed.

I bought a car from JD Byrider in Monroeville in August of 2011. The car broke down 8 hours later. I should have known right there this was going to be problems. They refused to put me in a rental. I argued and threatened until they finally did. They called the next day and said it was a sensor and they fixed it. It ran okay for a while. Then one day, it started overheating. I sent it up there and they said the thermostat was bad. They fixed it. Well needless to say, it was there 4 times that week because it kept overheating. Finally, they fixed it.

I'm getting so tired of CNAC. I have gotten 3 cars from them. I now have a 2000 Dodge Caravan. I always make my payments on time and my payment is due every Friday by 7 pm but for some reason, they call me 2 to 3 times every Friday about a payment starting at 9:30 in the morning. I know when my payments are due and told them that I do not need reminder calls. They said they have to make courtesy calls, but it's harassment not courtesy call because they also call my reference list. I'm just getting tired of the phone calls. I work during the day and plan on making my payment when I get off work. I don't know what can be done about these phones calls. I need advice.

I purchased a vehicle at JD Byrider on 3-13-2012. The first week I had the van, the gearshift fell out of my hand. Then I had several issues regarding repair with the vehicle that followed in which they wouldn't return my calls back until I finally told them I was going to file a complaint. They finally said to bring the van in and I did. They kept it for two days and after another two days, we got the van back. It had even more issues than before. Vehicle is back in their possession as we speak with other repair issues. The vehicle was given to me in poor shape. They have this fake policy that they claim they want to help people build up their credit and they really prey on people that they know need them because of the position that they are in and their credit situations. I have never been late with not one payment and I have told them I am very dissatisfied with the van because of all the issues and they do not care. They returned my car back to me that first week I had the first problem and left the bottom dashboard opened with the entire air bag hanging out of it.

I recently paid off my used car I purchased from JD Byriders. At the time I signed my agreement, the salesperson told me I would receive $1000 back if I made all my payments on time. Well, let me tell you that it did not happen. I called JD Byrider asked about this agreement. Of course, the salesperson gave me some excuse about how I did not qualify for the down payment back option due to the way I made my first payment. My first payment had to be cash only! I made the payment with $300 cash and the rest on my debit card. Is debit not cash? Doesn't debit come directly out at the time used?

I purchased a car about six months ago and they had to replace the engine not even a week later. I was late one time and made arrangements immediately to settle the matter and bring that one payment current. After making good and bringing my account current, I was told that I owe almost $600 more. Mind you, I paid every week in order to and I am being told that I missed payments. I have all of my receipts. I have been harassed, as well as my references, and I'm furious. I want to sue these inept, bogus crooks and hope there are others who are willing to step up. I purchased the vehicle from Chamblee, GA.

I purchased a car with these rats in February and the car has been in the shop every month for something. I never missed a payment and never been late. So, I called them and asked what can be done. They told me, "Nothing. You bought a used car." Right but one that you promised I would not have to make payments on and pay repair fees at the same time. Yes, it has a warranty but there is a fee every time it goes to the shop. The lazy mechanics ride all the gas out your car but never fix anything. I asked to bring the car back, but they are telling me it will be considered a repo. At this point, I really do not care about a repo because I am paying for a piece of **!

I've never been a customer of your store. But today, I just happened to walk past your local JD Byrider, and I heard a recorder from the security camera saying, "You're being under the surveillance. Leave now or I'm calling the police." **? All I did was walk on the parking lot to get past (there was no sidewalk to walk on duh). You act as if I was gonna steal a car or something worse. I'm not a criminal and I would never do ** like that. If you thought I was trespassing, again there was no sidewalk to walk on. What do you want me to do? Walk on the highway road and get hit by a car?

I purchased a 2001 Chevy Blazer from JD Byrider. I never was late on a payment and needed a bigger car. Mind you, I was never late making a payment. I wanted to turn it back in on a 2002 Chevy Express van. My family had grown and this vehicle suited my family. On the way home from the dealership, the check engine light came on and the vehicle started to run rough. Of course, this was a Saturday afternoon and the service department was gone. So, I called Monday to get the van back in to see what was wrong with it. Because JD says they have the best warranty ever you know, not! I took the van in and they said the catalytic converter was plugged up and that it was not covered under my warranty. They said the van had been sitting on their lot for a while and may just need driven. So they reset the check engine light and told me to drive it on the freeway to clear the exhaust out? If the light came back on, they would help me with half of the repair.

When I got the car, I was told that I had to leave my old car with them as a trade, so I did. A couple months later, my check is getting garnished and the other bank said they never got the car back. I called back up to JD Byrider in Marietta, GA and the salesman and the CNAC people I was dealing with got fired for fishy business. Now, nobody knows anything about the whereabouts of my other car. Now, I have two cars to pay off and JD Byrider/CNAC will not take their car back. So a lawyer I will see.

I needed a car and went to JD Byrider as my credit was no good. First of all, you get this big speech from their finance guy who makes you look and feel like an **. You need 12 references not 3 or 4. They call them all while they are grilling you for more info. You do not get to pick your car; they tell you what they want to sell you. You have to sign more forms than you do at a house closing. Get this, they video everything. I had $2,000.00 to put down. Okay, now after you signed everything, you get to see the piece of ** they want you to take. An old Hyundai Accent all dented up, filthy inside, holes in the seats, etc. My husband blew up. The finance guy said that’s all you get for $2,000.00 down. I told him forget it or give me a better car. Finally, he says for another $1,000.00 down, I will see what we have.

I bought my car from them and was told my payments would come out in two payments every month. Nope, they lied; it's every paycheck. So I pay 3 car payments which equal a grand total of $900 a month. I was told my car was never in an accident. This was a lie. I did a report and had a mechanic look under the hood and he confirmed parts were junk yard parts throughout the entire engine and some do not get replaced unless damaged. So, these people are just liars and crooks. I pay a lot for a piece of dirt that is nothing but a junkyard car.

I bought a car from you and thought you were a reputable company. How wrong I was! Your employees ran me around for 18 months until the warranty ran out and now you want to charge me 1,300 dollars for repairs that should have been done long before. I still owe over 6,000 dollars and I have no car. I call up and they tell me they will make the repairs for $1,300 and they seem to have lost all paperwork for all of my previous visits. I am a single mom and now I am in jeopardy of losing my job because I have no way to work and I thought you were going to help me rebuild my credit. I paid $10,000 for a 2000 dollar car to do this. I also plan to go to the press and if necessary picket them.

I forgot that a payment was due because of a family emergency, and they have no compassion and no understanding. They are very rude. I would never recommend them to anyone at all. They kept pushing this car on me saying it was the only one I qualified for. I should have just walked away, but I needed a car. I wish I had researched them before. This car is not working right and I’m very upset.

I was told I could make extra payments on the principal amount and the interest would be less. Today, I called to ask if I paid off the car one year and six months early, how much it would be. I was told, "We do not take any interest off for paying it off early." What kind of crooked place is this that says one thing and then changes the story? This seems to be happening a lot with a lot of businesses now. Can the Attorney General's office investigate this matter, please?

I’m so angry. I have a loan from J.D. Byrider. I made my payment right on time today ($238.12). My payment was supposed to be made on the 22nd. By 9 o’clock am next day, I have two calls, plus I made extra money every payment. I’m not happy about this because I never missed one payment. I will never buy any cars from this place again. This is so ridiculous.

Put you into a bad car with a high interest rate - They used me and had me get a car that is only worth about $4,000.00 and the sales person did not tell me this car has a lot of problems. I really don't want anyone to go to this company to get a car. They will lie to you and overcharge you.

I bought a car from these people in West Liberty, PA and it wasn't a bad car. Well my credit did go up like they said. I traded my car in to buy a brand new car and JD Byrider took the 10 day pay off and is now trying to say I owe another $185. They are trying to extort money from me, sending me letters stating I am in breach of contract. They gave the title to the place I traded the car to. I am very angry.

I purchased a 2000 Ford Focus SE the day before Thanksgiving 2010. Within the first 8 months of having this car, I have had the engine replaced, timing belt, water pump, front axle on the passenger side, and now the air won't work! I have kept very good care of this car, and I am highly upset that I have had to continue making payments to this company called CNAC for a car that has been wrecked in the front and I was not told when I purchased the vehicle. I don't want to deal with this car anymore and I refuse to make any more payments on it! I just spoke with the finance manager at CNAC and they refuse to come and pick up this car! I told them why and they refuse to have J.D. Byrider come and pick this car up! If a class action lawsuit goes down, I want to be included in the lawsuit. To me, this is pure harassment and this car has been nothing more than a financial hardship for me. Please keep me updated about any lawsuits happening in Georgia, please?!

I purchased a 2002 Chrysler Sebring from JD Byrider in May 2011. I was a first time car buyer and I was new to what was okay and acceptable in the car buyer field. In my first week of having the car, I had issues with the brakes and the doors coming off the hinges. I took the car back to get it fixed. The service center is horrible and they have the rudest people working there. Let’s fast forward - I made my payments on time and paid over $400 a month for a used vehicle and that itself was highway robbery. In April 2012, while driving in the highway, my car overheated and cut off. I get it towed to a shop and they tell me my engine has died completely.

I went to JD Byrider because I have bad credit. I was told I would not have a down payment and I got a down payment that I could not afford. The car started to run wrong. The check oil light came on a week after I had the vehicle. The fan motor started running hard. I checked it out and there was no radiator cap, the antifreeze/coolant container was empty. Now, all this was discovered when my roommate heard the fan motor run. I would never have checked these things, I would have driven the vehicle and would have blown the engine up. They repossessed the vehicle, because I didn't have insurance. If I would have known, I would have gotten insurance, maybe, but not now. I filed a complaint with the Better Business Bureau. I want out from that car. I don't want it anymore. They can sell it or whatever. I wish more consumers would file complaints with the Better Business Bureau or join someone who has gone to the Attorney General and do a class action lawsuit.

I purchased a 2004 Nissan Sentra from JD Byrider on 03/19/2011. I brought the car back to the dealership 26 days after the purchase complaining about it not starting properly and giving me problems. The store manager sent me to their auto body shop Send a Friend Auto Care on 04/04/12 who told me after 4 hours that they were unable to find anything wrong with the car, but they did make a note that I took it in within 30 days of purchase. I trusted that the car was okay like they said and left. I have continued to drive the car and make my biweekly payments on time.

I purchased a car on 3/22/2011 and the next month, the car was in the shop. This car has been in and out of the shop on West Liberty. They keep fixing the car and was never solved. I had taken my car to J.D. Byrider's on McKnight Road. Their service is great and so are the people, but there is no fixing. The engine light was flashing, the car sounds like a truck, runs really rough, jerks a lot like the transmission is bad. All I am asking from this company is to put me in a better running car that I can rely on to get to work and not have to worry a lot. This car is in bad shape and I have taken good care of it. I did talk to an attorney and I really don't want to take them on West Liberty to court, but they are leaving me no option. They refuse to put me in another car. My payments are on time and up to date, never missed. I talked to them and they won't take this car off me to satisfy the customer. I will go to court because it's not fair to drive a rough car that has been in the shop over seven times in a year and a month's time and still not resolved. What do you suggest before I go forward?

I purchased a 2001 Ford Taurus from JD Byrider in January 2011. First question, why can't I purchase the car I want? And why can't they share the price of a car with you? Each time I asked about a car I was interested in, I was given some crappy excuse. After a couple of weeks, the transmission went up. They replaced it and it went up again. They charged me $90 and I felt that I should not have had to pay for something they replaced. Another week and the whole front windshield caved in. Another week without a car! Then the brake system had a leak in it, and I am still having transmission problems! After they replaced the brake system, the car started smoking and burning. Five different mechanics have called my car a death trap and said I need to get out of it. They also gave me that fake car report showing that the car was in very good condition.

I purchased my car from this dealer almost two years ago and have had nothing but repair problems. My brakes have been giving trouble since day one and I have been told there was nothing wrong with them. I have had to have the air fixed, there was something wrong with a sensor and some other things I cannot remember. I have all the receipts, etc. Now the radiator blew and I have been told it will cost me $300+ to fix because it is considered cosmetic. I am sorry, but without the radiator, the car does not function so how is that cosmetic? This repair should be considered under the warranty. I have had to fight this garage at this location about repairs before and I will not do it again. They had me sign a waiver against suing them, then I got the car but they had me over a barrel because I needed a car and they were the only ones that would sell me one with my credit the way it was and the money I had to take it off the lot.

I purchased a car through J.D. Byrider less than one month ago. I had to take the car right back the following day due to the severe problems. The car just died while driving it. The check engine light comes on all the time. The check gauge light comes on all the time. I told the sales rep I need a reliable car because I have a very important job and I can not be without transportation. I spoke with the store manager who was very rude and was not understanding or caring at all. This is not fair. I lost wages from work. Also, my job is on the line right now due to many unexcused absences. Due to car trouble, every time they get my car they keep it for one month. And when I get it back, it will be okay the first day and then the car will start again. Please help me out with this.

I recently bought a van (Chrysler Town & Country) from JD ByRider and it has been in the shop three times with over $800 in repairs. Thankfully I have a warranty, but that’s not the point because I had to pay for the warranty! I feel there is still something wrong with it because it always makes this weird sound but they say nothing is wrong. The van is already starting to rust really bad, so now that’s gonna cost a crap load of money to repair. And with me being a single mother of 4 young boys, I barely get by. I put $4,000 down on the van when I should have just taken my money somewhere else. I feel the sales guy just rushed me into the van, not giving me many options to choose from. I feel really upset with JD ByRider since I bought the van. So please believe I will never go there nor recommend them to anybody!

I purchased a 2004 PT Cruiser from J.D. Byrider (Cranston, RI) in May 2011, and after receiving the keys, I began my drive home. The check engine light came on, and I returned to the dealer. I was told to schedule a service appointment. The service manager told me it was probably something minor like a loose gas cap. I scheduled service and lost a day's pay by not having a car.

It's been 2 1/2 years since I bought my car from this company and ever since I bought this, I have been having problems. I've had 4 transmission replaced in a matter of 3 months' time and now, they say that I need a motor and they do absolutely nothing to accommodate you when you have these repeated issues. I am waiting, patiently waiting, on my 3 years to be up so that I can be so done with them and deal with a company that believes in customer services. They are good with getting you in a car, but believe me, you will have hell to pay once you get in it. Complaining to corporate is just as bad. I'm so done with JD Byrider. Please be aware when buying a car from them.

It has just become a year this month that I have had this car. I am under so much stress. This car has been in shop at least seven times. It has been jerking and sometimes acts as if it wants to shut off. This car has had some much money put into it already. Please can someone help me and get me out of this car. I need a reliable car for my two children and myself to get to work. If I am paying on time, I expect to have a car that I don’t get headaches from. Sometimes I want to cry for putting myself through this with J.D. Byrider on West Liberty. I am going to see doctor because I am so stressed and can’t take anymore. Please help me.

I bought a car from JD Byrider in 2000. I returned the car to JD Byrider because the car was a lemon. JD Byrider took the car back, told me my contract had been voided. I am purchasing a home and the purchase has been stopped because JD Byrider has a lien against me. The attorney representing the company refuses to help in any way. How do I get the lien removed?

I recently purchased a 2002 Saturn L100. The first day I got the car, it had a brake light out. I went to change to see that it was broken and it is just hanging there. I fixed it. One day, I got a flat, so I went to get the spare out, and it was flat and packed full of garbage. One day, I stopped by to get my car looked at, and they said it would take two weeks to see a mechanic. They said that the problem with my car is not under warranty. In the showroom, they have a huge sign that reads “everything is covered except heating and cooling”, but when you read the fine print on the contract, it has an enormous list of parts that are not covered. I just feel like there has been misrepresentation.

They were trying to pawn a car off on me and not let me another selection of vehicle and were joking around not taking me seriously at the time of the sale. They did not show me the Carfax for the car until the day after the sale was finalized. What I'm trying to say here is they sold me a lemon car and I would like something done about this please. I gave them a list of problems that my son, my mother and I had seen with what's wrong with the car and they did things only on its exterior and not on the interior. Also Brandy, the manager, agreed to go in on a paint job and that was never done. I don't recommend this dealership to anyone due to its very poor customer service.

I referred a friend there so I was supposed to get $150 towards my payment, but they told my friend since she didn’t put my name on the application, they didn’t know. But everyone she came in contact with the day she got her vehicle, she told them I referred her. So I called my account manager Josh in Richmond, IN and he transferred my call to Lade who transferred my call to Dave who was supposed to get back with me, but did not do so.

I did a tax deal with them to get my car. I got the car in October. I agreed to put $2,500 of my tax refund down for a down payment. Since then, I have only been 1 day late on my payment, only because I forgot to call in and make the payment. My refund check was supposed to be in by Feb. 16th. I called in on the 14th and asked if I should go ahead and make a regular payment because waiting for the check would make my payment late. They told me no. I called back on the 16th to see if my check was there, it wasn't so I asked if I should go ahead and make a regular payment. She told me to just hang on to it for a little while and she would call me back and let me know. I never received a call back so I didn't think anything else of it.

I brought a car from JD Byrider when I was 19 years old in 2009. I had no credit. My mom cosigned with me; they told me her income will not be included with my payments. Well, they lied about that. My checks were only like $400 every two weeks and I had to pay $188.37 every two weeks. But I paid it (on time) because I needed a car to get back and forth from work. They sold me a 2000 Chevy Lumina that was worth around $3000. Well, they charged me $11,002.85 for the car. Once everything was added up my total was $18,903.52. I made my payments on time every two weeks of $188.37 faithfully. In September 2011 I was in a bad car wreck with some dumb boy who ran the red light. My car was a total lost. Once the value of my car was paid off I still owed $5,000. JD Byrider wanted me to still make my regular payments on a car I was not driving anymore. I begged them to help so I can be able get another car; they offered me $30 off my payments!

My daughter Alexa (21) went to purchase a car due to low credit scores. She was sold a 2004 Ford Focus with the blue book at $5000, but purchase price was over $12K due to a warranty that will do auto repairs with a co-pay. After seeing what she signed, I told her to take the car back. They won’t take the car back because it has been more than 3 days. J.D. Byrider in Florence, KY is the establishment.

I purchased a car from JD Byrider because I needed a car for work. Two days after I purchased the car, the check engine light came on and it stalls at stop lights. The door locks don't work. I purchased the car on Saturday, and called them Monday afternoon. I called the sales person and told them about the problem. He said he knew of the door locks not working because when he prepped the car for me, he couldn't unlock the door either, yet he did not say a word until after I took delivery - very intentional.

After bad divorce, lost everything. Credit was demolished. I fell at the mercy of J. D. Byrider and got a car, I was so excited because of the clunker I had. Bought it in June by July, the check engine light came on. Nothing really was going on with the car from what I knew it ran fine. So I called J.D Byrider in July when it happened they supposedly fixed had to pay a co-payment. Then in August, it happened again and also my car was making noises and my airbag light came on. Once again brought it in. They said, they couldn't hear the noise but if it does it again bring in right away. Please note that service closes at 430pm and I work from 7 to 6. Also note each time I was scheduled a week later.

My daughter bough a car from J.D. Byrider and she also bought problem. My daughter called to have the car serviced and she was asked to pay a certain price. She went to pick the car up and the price changed. It was hard breaking because she didn’t have the funds.

Initially, I was having problems making a payment . The representative who was taking the payment over the phone, ran the authorization through 3 times. So they declined it, approving only the first transaction. We got the approval code from the bank, and gave this number to customer service . The person told us that the payment went through with that code. I checked my balance again, and they double charged. Not to mention, these people are **, every time we have talk to anyone. Marrietta OH office needs to hire new customer service reps. They are extremely unprofessional. Now, I have to wait on a refund. I also have direct deposit set up, so any money received between now and then, I will not have access to, until the account is in a positive status .

I bought a car from JD Byrider the middle of June 2011. The next day, the check engine light came on. We took it back and they had to change the thermostat. The first week of July 2011, the engine blew. It took them 2 weeks to replace. Picked the car up and 2 days later the check engine light came on because the alternator need to be replaced.

I bought two cars through Byrider, on the second one I cosigned for my ex, a year into the purchase we split up and she kept car. I worked for 4 months with Byrider to repo (repurchase) the car and assume the debt. Once they finally got the car from her, they auctioned it off and stuck me with the final bill, they never even went after her.