GMC Reviews

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Edited by: Justin Martino

About GMC

GMC is a division of General Motors that currently produces trucks, vans and SUVs. Founded in 1900 as the Grabowsky Motor Company, GMC became one of GM's first acquisitions in 1909.


GMC vehicles are often positioned as more upscale than their Chevrolet counterparts. While not quite considered a luxury brand, GMC often provides a mix of durability, versatility and premium amenities.

Visit www.gmc.com
Pros
  • Considered more high-end than Chevrolet
  • Above-average warranty on certified pre-owned vehicles
  • Higher-end trims rival luxury brands
Cons
  • Generally not considered as high-end as Cadillac
  • Industry-standard warranty on new vehicles
  • Middling reputation for reliability

Our editor’s take

GMC has carved out a niche for itself as an upmarket truck/SUV brand for those wanting more premium features than mainstream models without the costs of a pure luxury marque. If you’re looking for an upscale SUV or pickup, it’s worth considering. However, its limited lineup could be seen as a pro or con, depending on your needs.

If you want something more affordable, you might want to check out equivalent Chevy models. And if you want the full luxury version of their shared platforms, look to Cadillac.

GMC overview

GMC is one of several car companies owned by General Motors, including Chevrolet, Buick and Cadillac. These brands often share designs and components, so you can sometimes find different versions of similar vehicles rebadged across all four lineups.

You might also see GMC referred to as a “premium” brand. That means it straddles the line between being a luxury brand (like Cadillac or BMW) and a non-luxury brand (like Chevy or Ford).

GMC models

For the 2024 model year, GMC only offers trucks, vans and SUVs, so you’ll have to look elsewhere if you’re shopping for a sedan or hatchback. Multiple models are available as commercial or passenger vehicles and in heavy- or light-duty configurations.

The Hummer EV (available as a pickup or SUV) is a noteworthy break from the rest of GMC’s lineup because it’s the company’s only electric vehicle at the time of publishing. (The Sierra EV has yet to be officially released.)

*EPA estimate (combined city/highway)

GMC cost

GMC’s highly variable trim levels give you a wide range of options when it comes to how much you want to pay for your new car. See the table below for a comparison of each model’s base and top-tier MSRPs (Manufacturer's Suggested Retail Price).

*MSRPs do not include add-ons or customizations

GMC warranty

GMC offers the industry standard warranty package on its new vehicles, which includes:

  • 3 years or 36,000 miles of bumper-to-bumper coverage, whichever comes first
  • 5 years or 60,000 miles of powertrain coverage, whichever comes first

That’s the same as what you’ll get from most other car manufacturers, but it’s also the absolute least you’ll get from any major car manufacturer. And several brands offer considerably more.

GMC does slightly better when it comes to its certified pre-owned (CPO) vehicles. CPO GMCs come with

  • 1 year or 12,000 miles of additional bumper-to-bumper coverage
  • 1 year or 40,000 miles of additional powertrain coverage

The average CPO warranty only adds the one year/12,000 miles of bumper-to-bumper coverage, and the extra powertrain protection GMC provides can cover the cost of fixing some of your car’s most expensive components.

GMC FAQ

What is GMC’s best-selling model?

GMC’s best-selling model in the U.S. is the Sierra pickup, according to GoodCarBadCar.

Are GMCs reliable?

Generally speaking, GMCs aren’t known for being more reliable than the average car. GMC ranked 18th out of 29 automakers in J.D. Power’s 2024 Vehicle Dependability Study and 24th out of 30 brands in Consumer Reports’ 2023 predicted reliability rankings.

We don’t have a sufficient number of consumer reviews to provide our own assessment of GMC’s reliability at the time of publishing, but we will enhance this article with insights from GMC owners once enough data is available.

Are GMCs expensive to maintain?

According to RepairPal data from 2019, GMCs are more expensive to maintain and repair than the industry-average vehicle.

Is an extended warranty worth it on a GMC?

Whether an extended warranty is worth the cost or not depends on a number of personal factors, but our investigation into GMC extended warranties showed that plans had the potential to be worth the cost — if you got a good deal.

Still have questions?

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GMC Reviews

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    Staff

    Reviewed July 3, 2026

    Try drop off my truck for repairs/diagnostic. GMC will keep your car for 1-2 days just to diagnose in mean time you wouldn’t have any ride to go work. They don’t give out loaner or help you. Do not ever buy gmc again. They will jeopardize your job if you plan to leave the truck for repairs. Don’t buy GMC if you don’t have extra ride.

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    PriceMaintenance

    Reviewed June 25, 2026

    Well I'm just making it simple, buying a vehicle nowadays is not a cheap or easy thing to do along when is an 90k vehicle. We all know that at the end of the day they are machines and they break down but why build something when parts are available is a 3-4 month mark that's is just don't make sense and on the mean time I'm still paying premium for a vehicle that is down at the certified dealer.

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      CoveragePriceStaffRates

      Reviewed June 14, 2026

      PLEASE HELP!!!! My family has been very displaced with having a GMC Terrain. This is the worst and most unreliable car I have ever purchased. I have reached out to my dealership along with General Motors with absolutely no resolution. I told the dealership 3 weeks after my purchase that this car has problems and they said, "Bring it back." They would only let me trade it in for half the purchase price.

      At 80,000 Miles we have had 2 engines. This would be the 3rd. At 96,000 this car has been in the shop 100 times. I looked up the problems with which was overwhelming in doing so but, the same issues have been over multiple years and models with this motor. I do not understand why. The US Built, union worker establishment absolutely should be the greatest of engineering beyond the purchasing of foreign country instability. I have always stood beside GMC. Today I will no longer stand beside a complete worthless General technology engineer that holds US Country families as nothing.

      This has been very expensive as well as detrimental to myself, my family, my friends as a whole. I have always held a standard to work in purchasing my own vehicles never relying on others for help. This has made me see that a company that hold millions of dollar assets are allowed to steal from consumers. With multiple recalls as well as failure in engineering failure in engines this must be addressed above all!!! Please help. If anyone could read this please never purchase a GMC EVER AGAIN!!! I STOOD BESIDE MY FIRST CAR EVER!!! NOT TODAY!!!

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      Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffBillingTransparency

      Reviewed June 13, 2026

      General Motors does not care about their customers at all. I've purchased multiple $100,000 + dollar trucks, cars and have always been a loyal GM customer. Always. My 2024 Denali Ultimate has been in shop for months. Your engineers say its the worst one they've ever seen. They still haven't fixed it, they've put thousands of miles on it and continue to give it back broken. It's schedule for the engineers again this week. And guess what gmc offered me $500 dollars in GM bucks or $1500 certificate towards a new vehicle. This is the biggest joke ever.

      I've been making payments on this truck while y'all have it and can't fix it and yes it's under warranty still. They replaced so much stuff but won't buy it back because I'm the second owner. Although I bought it with low miles in 2024. Do not buy from this company. Take your hard earned money elsewhere. My case manager is a joke. She doesn't respond. She doesn't even know what's going on ever but is supposed to be updating me. She won't let me talk to anyone else. Truly don't know why they employ her. I'm reaching out to every news outlet. Talking to attorneys, I will not let this go.

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      PricePunctuality & Speed

      Reviewed June 12, 2026

      Purchased another new GMC vehicle, 2024 Acadia Elevation. Problems from the very beginning; 1st due to the Mark Allen Dealership, Owasso, OK - cut my doors with knife while applying door handle guards; they added to cost w/ no option for me. Leak in coolant & peeling off of steering wheel after 12k miles; brake pads out at19K miles. GMC will not stand behind the failure of the brake pads going out so soon, only up until 7500 miles; which they started wearing soon after I got the vehicle, which I should have reported then if knowing they were going to fail so quickly. We have had several GMC, and other vehicles, and never have brake pads went out so soon. This will be our last GMC. Beginning to think foreign made is much better than US.

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      Price

      Reviewed May 20, 2026

      I’m furious. I have been a loyal customer at GM all of my life. I made the mistake of buying a 2021 Sierra 1500 Denali 6.2 L (for nearly $90,000). Brought it in for a recall, they changed the viscosity of the oil, and now my oil changes went from $70 to $210 and GM has ZERO remedy for the customer (nor did they tell me when they did the service). So now I’m going to dump this truck and buy a Ford F150. Thinking about selling the wife’s Cadillac as well. So through no fault of my own, I pay 3x as much to maintain my vehicle. GM basically told me “sorry” but that doesn’t make me feel any better ( nor does it make my oil changes by cheaper). Gotta go before the Ford dealership closes

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      Customer Service

      Reviewed May 11, 2026

      I raised the issue of my 2026 GMC Acadia warranty being started 3 months before I bought the new vehicle from a dealership. I received a standard reply from Brian denying my request, so asked for a manager to contact me, and have heard nothing. I assume they work on the principle of ignore the customer and hope they will go away.

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed Jan. 13, 2026

      Less than 80,000 miles ignition coils went bad. $2200 to fix. This vehicle has been maintained by the dealership since we purchased it. We have also had problems with the computer system of the car and the dealership had to call GM directly and have an engineer help them repair the issue.

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      Customer ServiceStaff

      Reviewed Dec. 4, 2025

      I purchased a brand-new 2025 GMC Sierra at the beginning of September with zero miles on it. About two weeks after purchasing the truck, I noticed the tires had dry rot on the sides. I contacted the dealership immediately, and they dismissed the issue, saying there was “nothing there” and tried to wipe it off with a wet towel. After getting nowhere, I contacted GMC directly to report the problem and ask for support, but they were unresponsive. I eventually contacted a Firestone dealership, and they confirmed the tires were in fact dry rotted and replaced them. However, I had to pay the installation fee of about $190 out of my own pocket.

      I reached back out to GMC, requesting reimbursement since the tires should never have been in this condition on a brand-new vehicle. GMC refused, stating the dealership said it was “normal wear and tear” despite the vehicle only having zero miles at purchase and under 2,000 miles when the issue was reported. Common sense states that a vehicle with 0 miles should not have dry-rotted tires (while the tread remained in perfect condition).

      I am extremely disappointed with both GMC and the dealership in Bunkie, Louisiana. I expected better customer service and accountability, and this has left a very bad impression after purchasing a brand-new vehicle. 1 star was generous for both GMC & the Chevy dealership in Bunkie, Louisiana. My Resolution Specialist Echo, was NOT HELPFUL AT ALL. This was a horrible experience with GMC, the dealership, and the Resolution Specialist. The pictures were taken at the Firestone dealership prior to replacement.

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      Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsStaff

      Reviewed Dec. 4, 2025

      Purchased a new 2024 Acadia. Now have just under 18,000 miles. In the first year I had to take it in for headlights, brake lights, sunroof seal, brakes, tire sensor malfunction and coolant leak. The dealership said they couldn’t help me without proof because the car wasn’t throwing codes when I brought it in for some of those issues. I had to take videos and photos for them to believe me. They assured me they were ordering parts. That never happened. Now with the coolant leak my car had to be towed to be repaired due to a faulty hose or valve, it’s hard to get clear communication. They’ve had my car for 3 weeks now.

      I’ve been in a rental they are paying for but I can’t let my dog in the car and I need to drive her to appointments. No one will communicate with me and the customer care rep says she’ll call me at times that work better for my schedule and then doesn’t. She randomly calls me at night when I’m caring for my children. When I say I need them to either give me my car or pay the detail fee for the dog in the rental and she says no. This company sucks at customer care. I have been very patient but I’m over it now. I tried uploading photos but it won’t allow me too.

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      GMC Company Information

      Company Name:
      GMC
      Address:
      2500 East Grand Blvd.
      City:
      Detroit
      State/Province:
      MI
      Postal Code:
      48211
      Country:
      United States
      Website:
      www.gmc.com