Volvo

Well, there's just no doubt we could have all died. Not that Courtesy Volvo Cars of Scottsdale gives a damn. One of their "mechanics" over-inflated the tires on our XC60 to 60 psi. Predictably, this caused a major blowout -- while we were driving west between Phoenix and Los Angeles on Interstate 10, in the middle of nowhere, miles and miles and too many hours from a tow truck. For the record, Volvo recommends the tires be inflated to 35 psi. The tire maker itself recommends filling its tires to no more than 51 psi. An overinflated tire is just as dangerous as an underinflated one.

Utmost, I was lied to by an agent of the Dealership. I have been a 32 year customer of Volvo and this Dealership. It changed hands a few years ago and the owner is out to make money, forget about the Customer. This vehicle is NOT worth anything, terrible charging performance, Google operation, vent flow, seat operation, locking accessibility, speed limit reading, side mirror return direction, etc. and most of all No Customer Service Astorg Auto Volvo Charleston, WV. This will be the LAST Volvo we ever purchase, how sad.

I purchased this car new expecting it to be the most dependable car on the market. I’ve had the car for about 5 months and it’s been back in the dealer's service twice and is going back again for the same problems. Computer system doesn’t always work and neither do the breaks. They can’t figure out why this is happening. I’m ready to give them the car back and purchase a different auto. Anyone else having these problems?

I do not recommend leasing with Volvo Financial. You can only trade in your lease at a Volvo dealership for a new Volvo. I had equity in my XC90 but could not trade at another dealership. I had to buy the lease and pay sales tax on the vehicle. I recommend using a more reasonable leasing company.

I've changed the oil on our car [since new] every 5,000 miles. During the first 50,000 mile warranty period, the dealer did it every 10,000 miles so... we basically flip-flopped. At the 65,000 mark I noticed that the oil consumption was getting high and, by 73,000 miles that it was over a quart per 1,000 miles. Googling Volvo High Oil Consumption netted lots of hits, the primary suspect being the rings.

My worse experience ever in the 20+ years I have been leasing vehicles has been with Volvo, and Karp Volvo as a dealer. Had many problems with the XC90 and XC60 from computer problems, electrical problems, battery problems, issues with tires (tires had a wobbly sound coming from them that they could not resolve). Even on lease return they hammered me over the head with all kinds of charges and would not even have a reasonable discussion about reducing it like every other brand has always done for me in the past. I would highly recommend looking elsewhere for a vehicle since but the car is unreliable and customer service. Volvo was a HUGE disappointment for me, I feel like I was taken advantage of.

Dealership personnel are more than kind when dealing with you. However, the brand, their priniciples are less than deserving of even a 1 star. Traded a BMW for a Hybrid XC60, which was a lemon, Received a Gas XC60 in exchange because Volvo would not buy back their lemon. Trade value suddenly $15000 less after one month and further issues, on the 2nd lemon that was to take care of the 1st lemon. Buy a different make/model if you can. Dealership is fine, product and values are a joke. Volvo'd Out, never again.

I purchased my top of the line Volvo XC 90 and have not nothing but problems. The auto hold, brake keeps malfunctioning. I took it in two times in 6 months and they kept saying it’s a “software update” then the third time it did it. I said DO NOT just say it’s a software update and send me on my way. So they said it was the modular that is directly under the cup holder and that something must have spilled in the cup holder so it’s not covered under warranty so I had to pay out of pocket to fix it. Then one week later the auto hold/brake malfunctions again.

I had side runner panels installed on my Volvo XC90 by the dealership “Uptown Volvo West Island”. Immediately within the first 3 months they were covered in rust. I returned to the dealer and they said that they would buff it out and that would resolve the issue. Unfortunately just a couple of months after that, they rusted again. The dealer opted to try and buff it again rather than replace them and again a couple of months later they rusted. Now they are saying that they are not under warranty when in fact they should have replaced them immediately when we first complained. These were not cheap at $2000 and should not have rusted after just a couple of months. We are very disappointed in both the dealership and in Volvo Canada for providing a substandard product and not standing behind what they sell.

When the "reduced engine performance" problem first arose on my new 2000KM XC40, I ​​called the Volvo dealer and explained it. I was told that if the problem occurred only once, they wouldn’t look at it. After about a month, when we were away from home on vacation, the error happened again, but this time I couldn't drive it anymore, as it had no engine performance at all. That was the beginning of a nightmare: I had to deal with customer service for a whole day (vacation day) to report the case and get a rental car, which was far away from my XC40 category.