eShip Reviews

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About eShip

eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.

Pros
  • Great insurance policy
  • No upfront deposit
  • Enclosed transport available
  • Ships motorcycles and boats, too
Cons
  • No terminal-to-terminal shipping option

eShip Reviews

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    Page 7 Reviews 840 - 1040
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 13, 2020

    I was moving, so I needed my car transported. I found eShip online and I went with them because they were the easiest to deal with in terms of communication and in explaining the process, because I've never shipped my car before. I didn't have any issues with understanding how it was going to work. They were also very clear about charges and what drop-off and pickup would look like upfront. The process was great, smooth and easy, from talking with eShip to talking to the driver they connected me with in picking it up. The whole thing took a week and a half and the car came sooner than expected.

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    Customer ServiceTransparency

    Reviewed Aug. 12, 2020

    I’ve shipped two cars with eShip in the past two months. They are reliable and trustworthy. I would highly recommend them. Their customer service is top notch, they provide updates on your vehicle via text and email. They are always available to take your call.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 11, 2020

    This was my first experience with shipping a car across the US and we had a great experience with Michelle and the company Secure Asset Relocation LLC that she found for us. This process was very transparent, organized and the communication was excellent. Highly recommend!

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2020

    I had shipped another vehicle out here in January through eShip. We liked that shipment, so we just reached out again and called them directly. Their consultant was good and informative. Having gone through it once and knowing the protocol, I was trying to plan well in advance. I had tricky days as to when they could pick up the vehicle and they managed to get me right at the perfect time slot. That's hard 'cause sometimes you have a week gap of when they can come and when they're coming. So they were very outstanding and very good. I was aware that there was this gap of time between I registered to get it and when they did the follow-up because they said they couldn't contact me until July because that was where they would set the schedule. Then they called me at that point and we got our day and everything went very smoothly.

    When we did the truck, the quote that eShip gave me was spot-on, but they failed to ask that we had a canopy and the guy said that theey woullld be charging more for it 'cause it weighs more. We thought it was an underestimate so it wasn't a big deal when we had that. The driver came out a day early because he was gonna be in the area and it was perfect for me. The transport was as smooth as it could be. They got the car to us sooner than anticipated and there was nothing wrong with it. It was perfect.

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    Staff

    Reviewed Aug. 10, 2020

    My car was shipped from Florida to Iowa, due to COVID19 there were minor some issues with the pick up date, but Michelle was really helpful. Once it was resolved, everything went as planned. Will recommend to a friend/family member.

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    Customer ServiceTechPricePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed Aug. 9, 2020

    This is the second time I've used eShip. They were fast and responsive. They were awesome. Anna and her team were fabulous. Their quote was spot-on on that very first one I dealt with her and on the second one. The transport was from Florida to Minnesota. The driver gave me timely updates and everything went as they said it would as it did the first. The driver was awesome and the experience couldn't be better.

    I was actually on to somebody else and the experience I received from them was the total opposite from what I received with Anna, the first time. We were leaving and we had to get the car in a certain time and it was just horrendous. So I scrambled through all my records. Then I had seen that she had actually reached out to me and gave me a quote, but it was after I had already received somebody else's. I called her back and told her the horrible things that were happening. I left her a voice message and I even emailed her if she could help me. She came back to me within hours and said that she heard that problem happening with others. I told her that I only had this much to spend on the transport, but I was willing to go up because I knew that they were good and that I trusted her. She was amazing. When she wasn't able to answer my questions, she had somebody in her office and she called me back right away.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 8, 2020

    I put bids out to different carriers and eShip came in to be the most reasonable. The time frame was somewhat flexible. It was shipped about 1,500 miles from Denver to Atlanta. The only thing that I didn't like from the experience was that it was like playing with a used car salesman. For instance, they'd say that they got a shipper now and it would be at this price. And then I'd wait and the guy would come to the price that they really quoted me to begin with but get that extra dollar out. That's what I don't like about all the shippers, to begin with. People should do a whole lot of quotes and then stick with their figures and don't let the carriers change their minds.

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    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2020

    Eship did a great job! The guy who brought the car to me was so nice and he offered to drive the car to me and take Uber back to his trailer. We offered him to come in and wait in the A/C for Uber and offered him water but he waited out in the heat of Florida! I am very impressed. The car was my sister's car that I was taking care of for her and she was so happy with the short amount of time that it took to get to Florida from Philadelphia and how nice the guy was, I will be recommending your company to others!! Completely satisfied!! Thank You!!

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    Customer ServicePricePunctuality & Speed

    Reviewed Aug. 5, 2020

    I usually put the listing on uShip and any company that I use get ahold of me there. However, every time (five times), it'd be a week, and the car still wasn't picked up. I then called eShip the first time and they got it picked up in a day. With eShip, I get my cars picked up in time. I’ve used them four times and it was all good. There was fast communication and they respond. The quotes are always right and the cars arrive fine as well.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 2, 2020

    I had to move from L.A. back to the east coast in the middle of the global pandemic because I was starting a new job. I was nervous about shipping my car because I had never done it before. Michelle made the experience SO easy!! She walked me through the procedure, answered all of my questions and was really easy to communicate with. Even with the anticipated delays due to the pandemic, they were able to get my car out of California on time. The driver even let me pack some stuff in my car. My car arrived REALLY quickly (less than 5 days after pick up) and was exactly how I left it in California (no new scratches, dents, etc.). I received email updates throughout the process and someone followed up with me as soon as my car was delivered to ask about my experience. If I ever need to ship my car again, I know exactly which company I would use. Cannot recommend eShip enough!!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Aug. 1, 2020

    I gave them a week's notice and told them I needed my son's car picked up Saturday August 1st and no later because my son was leaving Sunday August 2nd they said no problem. I was never contacted, I kept calling them to find out what the hell was going on, Michelle finally called me and stupid me gave her my credit card information, once I gave her the number she told me the driver will be there between Saturday and Sunday. I thought about it and cancelled. They will not refund me. DO NOT HIRE THIS COMPANY. THEY WILL NOT BE HONEST WITH YOU UPFRONT! I hired another company.

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    Response from eShip

    Thank you for taking the time to write about your experience. We are family owned & operated, guaranteeing honest and competitive transport services, reassuring your vehicle safety, Thank you again for the opportunity to earn your business.. Mark Anthony …

    Verified purchase
    Staff

    Reviewed July 31, 2020

    Everything was smooth. EShip was in regular contact with me and was very professional yet friendly. Service and transportation door to door was top-notch. I would definitely choose them to do it again! Even the truck driver was friendly and helpful. This was my first time shipping a car and it went very well!

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    Punctuality & SpeedRefunds & Payouts

    Reviewed July 30, 2020

    My experience with shipping my car from NYC to Florida was awesome (stress free). Yes, I had concerns as a 1st time shipper, but eShip was there all the time. They checked in with me daily from start to finish of the whole process. I was surprised how fast they shipped my car and in good condition, no issues. I had rented a car for a week, but returned it on day 2 because eShip was able to get me my own car within 2 days from NYC-Brooklyn to Florida-33024.

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    Verified purchase

    Reviewed July 29, 2020

    Michelle was great to work with, efficient and straight to the point. I talked to Michelle on Wednesday afternoon and had my vehicle by Sunday morning. This is the first time we have ever had a vehicle shipped and eShip made it super easy. I would definitely recommend eShip!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2020

    This was my first time shipping a car and I was a bit nervous. Ashley was phenomenal! She answered all my emails and texts promptly and was also pleasant. I booked two weeks ahead of time, so they met my date range pickup. Alex the driver was very professional and took care of the car. The car arrived earlier than expected and there were no issues. Thank you eShip and thank you to all the drivers getting the job done.

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    Communication

    Reviewed July 25, 2020

    I was extremely pleased with Eship’s service. Even during the Covid-19 shut down they were working to find a quality carrier. The carrier they chose was first class. He was on time and did a good job of keeping me informed. I would highly recommend Eship to anyone.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 24, 2020

    I recently shipped my car from Omaha Nebraska to Phoenix Arizona. After thoroughly researching several online companies, I hired eShip. And, I was not disappointed with my selection. My car was picked up on-time and it was delivered one day early. The driver who worked for the car carrier company was polite and courteous and he called me numerous times to let me know his arrival time in Phoenix. My car also arrived in excellent condition with no dents or scratches. Shipping price was fair as well. If you are looking to ship your car, I highly recommend eShip. My experience with them was extremely favorable.

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    PriceRatesTransparencyHonesty & Transparency

    Reviewed July 24, 2020

    Totally transparent with pricing. The quote turned out to be exactly what I was told initially. No hidden fees and they delivered my car sooner than expected. I was also able to ship a few items in my car with no trouble. Quote was a little more than other places, but they provided me with a lot of flexibility on the shipping date and I got my car shipped and delivered in a week.

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    PriceStaffTransparencyHonesty & Transparency

    Reviewed July 24, 2020

    I wanted to ship my Honda car east, from California to Maryland, and I looked at half a dozen companies. Mark Anthony, the person who first contacted me, was very upfront and transparent. He was honest about everything and he kept in touch with me. The service was excellent and the quote was almost right on the money as well. It was within dollars.

    The car left on a Monday, got here on a Friday and I'm absolutely satisfied. I talked to the guy that did it and he was really friendly. He's the man that picked it up and my son had put it on. He said the guy was nice and he brought the car out and met us at a place where he could easily drop it off just a few blocks from our house. He did a good job, watched everything, and there wasn't anything wrong with the car when it got here too. It was handled with kid gloves. I may end up shipping that car to Florida, either drive it or ship it. If I ship it, I'll use eShip again.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed July 22, 2020

    Everything went quick with no problems. My car arrived safely. The person I worked with on the phone was always available for any questions. The price was very reasonable. My car went from Phoenix to Wisconsin. The car was delivered right to my garage door.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2020

    Both Anne in corporate and Shawn the driver were pro-active in their communications. It was never necessary to follow-up with them. They gave us a good deal of confidence that everything would go as planned - AND IT DID! I cannot imagine a better scenario.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 21, 2020

    eShip provided very good service, good communication via email, phone and text. Very fast in scheduling transport from CA to MA for a reasonable price. Pickup and delivery of the car went smoothly and professional. The car was returned without damage.

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    Verified purchase
    Staff

    Reviewed July 21, 2020

    I recently moved from Virginia to Arizona and used eShip to move my cars. I met the transport vehicle in a Wal-Mart parking lot. The driver Hamid was clear and efficient. We were given his number so that we could touch base with him along the way and ascertain the arrival date and time. The cars arrived in one week in perfect condition. We met Hamid in a mall parking lot. I would not hesitate to use them again. Satisfying experience.

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    PricePunctuality & SpeedStaffRates

    Reviewed July 20, 2020

    Probably the best broker you can find. Rob was fast, I mean very fast and patient to answer all my questions. The price was good. The shipping was very fast and they found me a superb driver for my car in showroom condition. You can trust them.

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed July 17, 2020

    At first I was a tad concerned because the price was so high but the service I got more than made up for it. I guess it’s true you really do get what you pay for. They told me to expect the car on Saturday but actually they delivered it three days early on Thursday. Couldn’t be more pleased. Thank you so much.

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    Customer ServiceStaff

    Reviewed July 17, 2020

    Great people to work with from booking the order and coordinating the pickup; to the actual driver that came to the house for the car. Communication was great throughout process, which was greatly appreciated - my first time in sending a vehicle across country. Car arrived on time and in perfect condition. Happy to recommend!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 17, 2020

    I Googled and took the reviews into account and found out that eShip had very good reviews, so I chose that. When I placed my order, I got a quick response from the consultant who was handling my case. There was some lag in the communication but I was able to contact the driver and he came on time. He picked up my car and got to work right on the spot. One thing I noticed when he was delivering my car is that both windows were down. They were in the condition when it was not folded up. They should have paid attention to that. Before delivering the car, the window should be up. If it was raining during transportation, it would have spoiled my seats.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 16, 2020

    My son recently received military orders to leave NC and head to CA. He wanted to drive one vehicle and ship the other. I did a lot of research online and it became apparent that not all shipping companies are created equally (do your research and read reviews)! eShip got good reviews and so I requested a quote from them and a couple of others. My contact person was Ashley P. and she was just amazing in guiding me through this process. She was kind and courteous, understanding my trepidation and providing reassurance along the way. She answered all of my "panic" phone calls as the pick-up day drew closer. My son made it to CA and his vehicle arrived a few days later, with easy and convenient delivery very close to his house.

    Bottom Line: Would I use this company again? Absolutely! Pros: All the things I have listed. It was a very positive experience. Cons: The price did go up $200 at the last minute, which at that point my son had no other choice but to pay it (apparently the driver had taken ill and another driver was available but wanted slightly more to do it).

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    Customer ServicePunctuality & SpeedStaffCommunicationResolution

    Reviewed July 15, 2020

    After talking to another company's very unfriendly and unresponsive agent, and waiting unsuccessfully for 5 weeks to have my car moved, I contacted Ship. Everyone I spoke to was incredibly professional, courteous and helpful. Within 24 hours of submitting my order, my car was on the road. The customer service representative communicated with me no less than 4 times to keep me informed of status and check in with me as to any concerns. When I did have a concern, my agent answered my call at 8:00pm from home and resolved it immediately. They really are a top notch organization. Thank you!

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    Customer ServicePriceStaff

    Reviewed July 15, 2020

    I was moving back home from New York to Texas and there's a lot going on right now so I didn't want to drive long distance. I read several reviews online and eShip had the most consistent positive reviews with people getting their shipment on time and no last minute fees being added. That made me feel a little better. Their rep and I spoke on the phone when I first made the order and they were professional.

    My only drawback is that I had to give a date frame for when I would like my car shipped and that came and went and I didn't hear anything. I had to contact them about what was going on. But once they found a trucker and I was in contact with him, it went smoothly. The driver was friendly and professional. He gave me an estimate of when the car would be delivered and it came on time. My car is a Nissan and he was shipping other quite more expensive cars. I felt pretty comfortable that my car was on that truck and it came like I left it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 14, 2020

    I recommend eShip for excellent communication, friendly customer service, and punctuality. I had the best experience with cross country auto transport. Craig was on top of phone and text messages, and Erka the driver was professional and kind. I wouldn’t hesitate to recommend Eship above other auto transport services.

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    Punctuality & SpeedStaff

    Reviewed July 14, 2020

    I needed to move a car from California to Florida and I happened to find eShip online. My interaction with them was quick, easy, and simple. The driver also communicated with me and they were great. The car was the way I left it when they picked it up too.

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    StaffTransparency

    Reviewed July 13, 2020

    Danielle was super responsive and transparent throughout the entire shipping process. Starting from our initial bid to the delivery of our vehicle. After getting the runaround from many other auto shipping companies, we finally found someone we trusted! I would 100% recommend Danielle and eShip to any of my friends and family!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 13, 2020

    A lady from eShip responded back to me right away when I needed to transport a car from Seattle to Orlando. She was able to give me two quotes quickly then I was notified who the drivers were and what their numbers were as well. They got my car quickly here and it was perfect.

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    Customer ServiceStaff

    Reviewed July 12, 2020

    Mark Anthony did a great job explaining the process and issues, timely communication, and persisted in finding transport for my vehicle given my limited time window. The transporter, Powers Trucking LLC was professional and friendly. I would recommend eShip to others.

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    Customer ServiceSales & MarketingPriceStaffRatesFollow-Through

    Reviewed July 10, 2020

    The driver and delivery service itself were excellent. But communication about dates, protocols and the price soured the overall experience for me. I had to hound the office rather than them communicating clearly with me. I ended up paying $300 more than quoted and had no choice three days before pick up to pay it. And there's no online tracking system as advertised.

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    Response from eShip

    we clearly stated we were a broker and were listing your car at lower value to fish and get you best rate we can. we dont charge actual deposit until driver and your rate is secured to ensure you want to move forward. wish you would of voiced concern than and cancelled if you felt that way, we do our best to get best rate with the best carrier/driver within dates that you needed done

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 10, 2020

    I live in California and bought a truck online in North Carolina and needed to have it transported to me. I must’ve received 15 emails from brokers all over the country. I narrowed it down eShip based on their good reviews. And I’m sure glad that I chose them. Mark ** was in constant contact with me after I booked with him. He found a driver and my truck was delivered in PERFECT condition in 5 days even though they quoted 6-9 days. I’m so happy I chose eship. I will definitely use them again should I need to transport another vehicle.

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    Staff

    Reviewed July 10, 2020

    Excellent service! Very professional and very friendly. Took excellent care of my vehicle. Would highly recommend them. A+ service. Ashley was wonderful and very accommodating to all my needs. The driver was very professional and communicated with me every step of the way!!

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    Staff

    Reviewed July 10, 2020

    I was impressed with the professionalism of this car shipping company. They picked up the car within the time frame they gave me and delivered it earlier than the dates they gave me. The car was in excellent shape when it arrived at its destination.

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    Customer ServiceStaff

    Reviewed July 9, 2020

    The driver was very thorough and arrived on time. Also delivered to my daughter in MI on time. The whole process couldn't have gone better. Thanks for great service. I would definitely recommend this company. Very satisfied and my daughter and husband were also. This was new to them and If they need car delivery service they will call you for sure.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 9, 2020

    I shipped my car from Arlington, VA to Newport Beach, CA (2700 mi) with Anna of E-Ship. She provided great service, fast response times, and was accommodating through the entire process. The driver was able to bring my car from VA to CA in 3.5 days - I was impressed with how fast he was able to cross the entire country for delivery. I would definitely recommend Anna and E-Ship to any of my friends and family who were interested in shipping their car.

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    Transparency

    Reviewed July 8, 2020

    Very pleased with the service. eShip was always available to answer my questions and extremely transparent throughout the process. Gave me peace of mind that I needed because it was my first time ever shipping my vehicle, will definitely reach out them if I'm ever in need again. They were even able to ship my car a week earlier than we anticipated, lucky me!

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    Customer ServiceStaff

    Reviewed July 8, 2020

    Only issue was that I wasn't informed the vehicle had to be empty but other than that good solid customer service from the contact person Mark Anthony to the driver. Again I would most definitely recommend this company friends and colleagues.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 8, 2020

    eShip was very expedient and very straightforward. When I called them, I spoke with a guy named Craig and he was very helpful. I had been struggling with another carrier for two weeks who kept on bouncing me around and when I called Craig, he got me all set up. He told me how much it would cost and the rate if I wanted to do it. He told me he could sign me up right then and he got me what I wanted within 10 minutes. It was great. Everything went very well and everything was quick and efficient. The delivery took five business days and there was good communication. I would recommend them.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 7, 2020

    San Diego -> Philadelphia. If you're like I was when I started looking into shipping my car, you're adrift in a bottomless ocean of competing companies with archaic websites and clunky quote systems, getting 10 calls a day from each of them while you try to remember which one's which and which price is best. It's a frustrating industry, to say the least. Anna with eShip understands that, and in the end, that's why I went with eShip. I spoke to a few competitors, and it felt like I was taking up their time if I wasn't booking right away. Anna was different, and cared about my move on a personal level.

    I'm also sure you're seeing terrible reviews everywhere for every single company, making it even harder to commit. It's important to note that people are more likely to write reviews when something goes horribly than they are when something goes well. So I'm here to tip the scales, I suppose. I'm not saying the process was perfectly smooth. A carrier was booked for my car, and then three days before my pickup window, Anna informed me that eShip received word that the driver had recently damaged 2 cars, and his insurance was not up to their standards. Worrisome? Absolutely. Nerve-wracking? You betcha. I had all the other moving parts in place for my move (a POD, flights, pet travel, etc).

    But Anna was on me like white on rice, keeping me up to date on a new, more reliable carrier which she had already reserved in my stead as she knew the importance of my strict timeline. She warned me of a "significant cost increase" which turned out to be only $200 more than my original quote, which I gladly traded for the more reliable, better-insured driver. In the end, what I paid was still less than almost all the other companies' *initial* quotes (which for sure would've gone up as well). I strongly urge you to avoid the headache of getting quotes from all these companies, and commit to eShip from the start. You won't regret it, and even if you do, you will regret it far less than you would had you gone with anyone else. That's just the nature of this industry.

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    Staff

    Reviewed July 7, 2020

    We had a wonderful experience with eShip. The companies/drivers they deal with are very professional. Our car was transported within 24 hours in perfect condition. For first time shippers the whole process can be stressful but it all happens within last 3-5 days and eShip staff is very co-operative and thorough.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 7, 2020

    One of the best things I liked with eShip was the vehicle tracking. Then when I sent a message regarding my vehicle transportation, they responded very quickly. So those two were the plus points for eShip. I talked with four other car shipment companies and none of them worked. Working with eShip was a really good experience for me. Everyone responded quickly and nicely, and the driver was friendly. They said it would take 7 to 10 days and although he delivered on the sixth day, he messaged me. Everything was perfect. I didn't find any scratch on my car so that was really nice because I was mostly worried about that thing.

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    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 6, 2020

    I had never worked with any auto transport broker before so I looked up through ConsumerAffairs website and various other referral sites. I must have gone to one site to enter information and it sent my request to 20 brokers. Not knowing how the whole thing worked, I went with someone who had quite high ratings. But eShip's price was also one of the lowest. That ended up being one of their lower offerings where throughout the whole process, it was like a low benchmark and I guess they would have to accept offers on that. But I also got impatient. I would have rather just had someone say, "Here's what the price is. I can pick it up on X date," and eShip actually ended up being closer to that one. I got tired of waiting around to see if my low bid would get accepted. After 72 hours, I more or less said I didn't wanna wait anymore. I would rather have my vehicle at least on a truck.

    When I had talked to whoever was assigned to my account at eShip, they were very transparent. So I ended up going with them and they were extremely responsive. They put me in touch with some of the backstory on how the whole broker industry worked. And one thing led to another. Within 24 hours, they had my business and put me in contact with a driver and were very helpful.

    eShip's broker did all right and they put me in touch with the head of the driver's company. He would communicate with his driver but for all intents and purposes, I was able to talk with the driver as often as I needed and get updates. Also, we live in kind of a cul-de-sac. It's a one-way entry so I gave them some heads up that they wouldn't wanna come in the front way because if they're coming in with a big old semi, it's gonna be nearly impossible for them to come back out. It was on an open trailer and everything was as I had expected. There were no major surprises that I think eShip would be responsible for. I would very much do business with them right away or refer them to any friends or family.

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    Sales & MarketingPricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 5, 2020

    I got three or four quotes and looked up about five or six different companies before I chose eShip. They came in with one of the lower bids and they seem like a reputable business when I did my research. Their sales team was relatively transparent. Unfortunately, the price went up by a couple of hundred dollars from what we were quoted, which I was kind of expecting because of all the other quotes that I got and the location that I was moving to was kinda remote. It was expected, but unfortunate.

    The drivers were excellent. They were very communicative when necessary and they didn't bother me too much, which was nice. And they were very accommodating. We arrived in Florence one or two days after they got here and they were willing to wait for us. They made a couple of other drops before coming to our location. Then, we had to change the pick-up location because we were leaving the state the day before they wanted to pick up and they were willing to pick up 15 miles away from the original spot.

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed July 4, 2020

    eShip was a reference through the moving company that I was using and initially booking it with the gal was fine. Thereafter, the communication between her and I got a little sideways, and then my payment terms changed the day before the pick up was being arranged. There was supposed to be x amount that was paid on a credit card, and the remainder was supposed to be in cash. The credit card was charged a lot less, and then it had to be more in cash. Still, the dollar amount didn't I had to pay change and it was all manageable. Apart from the terms, they were pretty on it. The shipment was quick. It was picked up on a Thursday and delivered to me Monday morning. I liked my driver too.

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    Customer ServiceTimeliness

    Reviewed July 3, 2020

    After using five different brokers over a seven year period, I think I may have found one I can stay with over time. This was a very different experience! Having a specific name, telephone number and email address was very different from other experiences. Every time I called or emailed, I received immediate responses. I was stunned!

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    Customer ServiceStaffTransparency

    Reviewed July 3, 2020

    I purchased a vehicle out of state and had it shipped to my home from a dealer and eShip was referred to me. While the vehicle was in motion from somewhere in Ohio to Oklahoma City on the day it was being picked up and sent to me, it would've been handy to have some sort of automatic notification of when the vehicle has been picked up, when it's in route and when the expected delivery date would have been. I got some updates, but when you're talking about a 24-hour window of everything happening, more than one update would be handy. I'm used to all delivery services that I use to have a more real-time notification process. There are more proactive notifications with most other delivery mechanisms out there, so I feel like I initiated most of my interactions. Still, it was easy.

    They picked up the car in the afternoon on a Monday and delivered on a Tuesday night. I got a phone call 30 minutes ahead of the time it was being delivered then I got a call when they arrived and went outside. They had two other vehicles on the truck and they unloaded them. They then unloaded my vehicle, I signed some paperwork, and that was it. From a delivery perspective, the condition of the car was fine. However, when it arrived here and while it was on the truck, I noticed that the passenger window was rolled down. It had been transported some miles with the passenger window rolled down and I wasn't super thrilled about that. Apart from that, the courier driver was fine.

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    Customer ServicePunctuality & SpeedRates

    Reviewed July 2, 2020

    We recently used EShip to transport a car from Arizona to New Jersey. Michelle ** was our point of contact. She was terrific and went above and beyond—always promptly answering emails and pleasant in her responses. Car was delivered on time and in same condition it was when it was picked up. Process was seamless and easy. Competitive rate too. Highly recommend.

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    Customer ServiceStaffRates

    Reviewed July 2, 2020

    My experience with eShip was fantastic. I used them for a car I had purchased. It was 100 miles north of me in Santa Barbara at a lady's house. I called eShip and asked them to pick the car up, and they did exactly when they said they were going to. The lady said the guy was awesome. He had to pull the car out of a big barn. I wasn't even home when they delivered it, but I told them where to put it, and they put it right in the exact perfect spot. They did a perfect job. If I’d rate it 1 to 10, it's a 10. I had also used them several years ago and there's no doubt I'll use them in the future. I have 4 old cars and a couple houses and I kind of move them back and forth.

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    Customer ServiceStaff

    Reviewed July 1, 2020

    Very happy once I was in touch with driver. David was very nice and accommodating. My only complaint was that I was told I would hear from someone either that night or next morning to let me know when to expect them to pick up my car, but didn't hear from anyone until after a few calls. It was mid afternoon before I was given a pickup time. Sadly, I cannot remember the name of the contact I had, but she was more than helpful in trying to get me the information. Otherwise, I was very happy with your service and would recommend them.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 1, 2020

    I was happy with the personalized service e-ship provided, and the car arrived from Washington to Colorado in excellent condition. I would definitely recommend e-ship to others looking to transport their vehicle. They did not continually call and pressure me to sign-up with them, like other companies did.

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    Customer ServiceStaff

    Reviewed June 30, 2020

    EShip has great communication and is very straightforward with all of the financial aspects of shipping my vehicle. I’m a return customer and this time was just as easy as the first. Thanks so much for your help and I will be sure to use eship again in the future!

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    Customer ServicePunctuality & Speed

    Reviewed June 26, 2020

    My total experience with EShip, from initial call, to their responsiveness in submitting a proposal, sealing the deal, scheduling the shipment, and the hauler's communication and responsiveness to both me, the buyer, and the seller of the vehicle, made my overall experience very good. I would highly recommend them to others. Special shout out to Michelle, with EShip, and Steve, with TowsRUs for making this a very pleasant experience.

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    Customer ServicePricePunctuality & SpeedStaffValue

    Reviewed June 26, 2020

    Ashley at Eship responded quickly to my inquiry and answered all my questions. I had never shipped a car before but I felt confident that my car would arrive safely in Los Angeles. It was worth every penny It cost. The car carrier driver who picked up my car carefully inspected it. We were able to track the car across country. And no extra fees were charged. I have already referred Eship! Thanks! Really good job!

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    RatesHonesty & Transparency

    Reviewed June 25, 2020

    I was moving and I looked at three transport companies before choosing eShip. They had a lot of good reviews, and an A-plus rating from the Better Business Bureau. The people who work for eShip were straightforward, honest, and communicated when they needed to. They met my expectations. They fit within the timeframe that we were looking for.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 25, 2020

    I had a great experience with Eship services. They were quick and very efficient. Ashley was very helpful even when I called her a million times. The Driver Leon called me often and gave me an update on the delivery time when he got to California. Overall very good service.

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    Staff

    Reviewed June 25, 2020

    Transported vehicle from Rhode Island to Washington state. Picked up on time. Delivered on time. The people I dealt with were courteous and professional. I the need arose I would absolutely use them again. I highly recommend eShip to move your vehicle.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed June 24, 2020

    I am a two-time customer of using eShip to transport our beloved car across the United States over the last couple years. Moving is stressful but eShip provides great communication, transparency and quick, reliable selections to match your needs. I highly recommend them and would use them again for our next move, which I hope is not for a long time. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 24, 2020

    My communication after placing my order was quick and professional. Same with the dispatch personnel - excellent. They both texted and called, and quickly responded to my texts/calls/emails. The pickup of my SUV occurred within 2 days of my order and the car was delivered from Nevada to Florida in 4 days. The whole transaction took less than a week! The car was in perfect shape and the driver was very friendly and professional. Highly recommend.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed June 23, 2020

    I reached out to another shipper who strung me along for 5 days without ever committing to a date to pick up my car. I finally gave up and reached out to eShip (and a couple of others). I had a great conversation with their rep who got back to me with a ship date that same day. The service was very personal and helpful. A week later my car was delivered across the country very quickly and in perfect condition. I highly recommend eShip.

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    PricePunctuality & SpeedRates

    Reviewed June 20, 2020

    E-Ship fair price and quick dependable service. Picked up my car when they said and delivered when they said. Can’t beat that with a stick. If and when my friends and love ones need to transport a vehicle I’ll refer them to E-Ship without haste. Thank you for such a wonderful job.

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed June 20, 2020

    It was a smooth process. Was kept informed throughout the process. No issues. Would recommend Ship. The representatives from Eship was easy to reach and always responded promptly. Vehicle arrived on time with no damage. Price was average compared to other vendors.

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    StaffHonesty & Transparency

    Reviewed June 20, 2020

    10 out of 10! Danielle was very honest, professional, & proactive. My experience was what a first time customer expects. Thank you Danielle for the wonderful interaction. I was kept abreast of everything that was happening. Will definitely use eShip if the need arises in the future. Thank you.

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    Reviewed June 20, 2020

    Initially, I worked with a moving company that didn't show up. I went with eShip instead to move my vehicle 900 miles and things went fine. The vehicle had no problems when it got to me.

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    PriceStaff

    Reviewed June 19, 2020

    I figured shipping a car was probably going to be a nightmare, a rip off, and a month of worrying whether they were going to pick it up and drop it off without tragic events. I was wrong. EShip was fantastic to work with, they chose a good company to haul my car cross country, and it arrived in perfect shape, on time, no problem, no extra cost. Would totally recommend this shipping company to anyone.

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    Customer ServiceTechPriceStaffRates

    Reviewed June 19, 2020

    Highly recommended eShip! Ashley was attentive, always available, wonderful communication, and fairly priced. My car arrived two days earlier than expected. Steven the transport driver was great. He kept in contact via text was courteous and kind. Great experience from my last move across country with another company that was just a nightmare. Thank you eShip for the wonderful experience.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 19, 2020

    My car was trapped in California and I couldn’t go back to get it out. So, I got eShip to ship it. Their team was pretty professional so I felt pretty comfortable with them and they got good reviews. The price to hire them before was less expensive, but it was okay given that they did a good job. The car was delivered a lot faster than the scheduled time. The car was the way it was supposed to be and I was happy about it.

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    Punctuality & SpeedStaff

    Reviewed June 18, 2020

    I shipped a Corvette from Arkansas to Pennsylvania in a enclosed trailer. The driver was polite and professional. He loaded the car quickly and safely. The car was unloaded the same way and arrived as it left here. I am very satisfied with the whole transaction.

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    Sherri increased rating by 1 star.
    Customer ServicePunctuality & Speed
    After a positive interaction with eShip, Sherri increased their star rating.

    Reviewed June 18, 2020

    Everything went great. Cars arrived with no damages. Arrived 2 days later than stated, but not a problem for us. The only concern was that I was listed as the main contact, my son second, and daughter-in-law third. When they contacted us, they called my daughter-in-law to state the delivery date, then on the day of delivery, they sent a text to my son. Luckily, my husband was at their house waiting for the cars to arrive and my son has a job that he was able to have access to his phone. Everything was fine, but could have been worse had they not been able to answer their phone or read their text.

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    Staff

    Reviewed June 18, 2020

    Entire experience was easy and outstanding. Both Jenny and Ashley were great to work with! I'll recommend them to all my friends and colleagues. If I ever need a vehicles moved again I will reach out to eShip first. Great Job!

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    Customer ServicePunctuality & Speed

    Reviewed June 18, 2020

    This experience couldn't have been better! My pickup was scheduled fast and communication was perfect throughout. I received my vehicle in 4 days and drop off was as easy as possible. Would recommend this company's service for anyone looking to have their car shipped! Thanks guys!

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    PriceStaffRates

    Reviewed June 18, 2020

    Best experience ever! Great price, easy drop off & delivery. No hidden costs. Thanks Michelle for walking me thru the entire process and explaining everything in detail so I was comfortable. Also the truck driver was courteous and helpful when arriving and meeting my daughter. Definitely recommend.

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    Customer ServicePriceStaffRates

    Reviewed June 17, 2020

    I can't say enough about how professional this company is and specifically I wanted to thank Mark Anthony for guiding me through this crazy wild business. Mark was upfront with everything, no bs, no headaches, nothing hidden. He told me how it is straight up and stressed the importance of me allowing him to work for me. The market was saturated due to covid and it was extremely difficult for us to lock in a price. Nonetheless Mark stayed with me to the end with open communication. Granted he ended up getting outbid by a competitor I was pursuing, it goes to show how diligent Mark was working to make it happen for me. I would recommend eShip to friends and specifically to ask for Mark. Thank you for taking care of me!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2020

    I shipped two cars from Texas to Virginia. Eship handled all the details. Communication was great through the whole process. My questions were answered immediately. The driver picked up and dropped off the vehicles right on schedule. Everyone involved was very nice. I would definitely recommend and use eship again.

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    Staff

    Reviewed June 16, 2020

    ** Shipping Jeep and Golf Cart to Cape Cod. Shipping my vehicles could not have been easier. EShip are pros. The driver was friendly, courteous and accommodating. He took great care of my vehicles and they arrived looking the same as they did when I left them. Clean and without any damage. Thank you Anna and Demitre.

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    Customer ServiceStaff

    Reviewed June 14, 2020

    The set up process for my vehicle move with eShip was good and the driver I got was very cordial. However, a week after I got the car, I noticed that the tire on the passenger side evidently hit something on the side of the trailer. That damaged the tire a bit and dented the rim. I called the dealership I bought it from and they said that if I didn't discover the issue when the moving crew brought my vehicle off the trailer, they wouldn't do anything about it. Apart from this issue, moving a vehicle through eShip went well.

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    Staff

    Reviewed June 13, 2020

    Great company. Shipping my car to me was seamless and timely. Driver came right to my house. No problem at all. Would definitely recommend this company for all your shipping needs. This was the first time I had ever purchased a vehicle out of state. The staff was very supportive and helpful and guided me step-by-step through the process.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 13, 2020

    eShip was awesome. Anna, the woman who helped me in Florida was really good. I have never shipped a car. It's very nerve-wracking and she just made it real plain, simple, and clear. She was just, “Okay, this is the way it works. And this is the way how it happens. I can pick it up within two days, drop it off within this two-day timespan.” She did a really good job. And she reassured me, and she answered when I called or called me back with information I was anxious about. And her quote was right in line. The quote wasn't any more or less than what I was getting, but she was much more reassuring and available. I'm completely satisfied.

    Things happened exactly the way she said they were gonna happen. The person that picked up the car was nice. And then, I had to email a couple times to find out the status of the car, but they always got back to me and let me know. It was good. It got there two days early. I wasn't there to receive the car, but my daughter-in-law said the car was fine and the guy was awesome. And she was happy. The communication once the car was picked up was just a little bit glitchy but nothing that raised my concerns.

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    StaffTransparency

    Reviewed June 12, 2020

    Very pleased with the professional and efficient manner that eShip handled the shipment of my car. They kept me up to date as to pickup date and time, and delivery date and time. My car arrived in perfect condition. I will use eShip again!

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    Customer ServicePriceStaffRates

    Reviewed June 12, 2020

    This was my first experience shipping a car. eShip was priced very competitively, less than two top rated large companies but had better reviews so I went with them. Pickup was on time and drop off was 2-4 days earlier than their estimate! Driver called one day in advance to let me know. No damage to the car. Car exterior was filthy on arrival, but what can you expect after a cross-country open transport. If I ever have to ship a vehicle again I will use eShip without question.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaffTimelinessFollow-Through

    Reviewed June 12, 2020

    I was looking for companies that had been in business at least for a while and had some kind of reviews. I looked online and seven companies had decent reviews, and then I decided on eShip. They at least stood out as one that had a reputation. Everything went really easily. I was a little surprised because I’ve never done that, but it was all as advertised, the car was in very good condition, and everything worked really well. Because I have never done it before, I didn’t understand what the rep emailed that had a contract. So, every time I asked a question, she had an answer, and it could be a generational thing where I’m not used to doing everything via text and on the phone. “Okay. Here’s a text. And so, well, the driver will call you,” and that was it. I’m like, “Okay.” But that was a minor thing. She said that the driver would reach out the day before and he did. And then, that he would reach out again.

    The driver reached out the day before and said roughly when he would be there, and we agreed. I knew ahead of time that they would bring a carrier truck into our residential neighborhood so he gave us an address that was easy for him to get to. And then the next day, he called and said, “Yeah. I’ll be there in half an hour.” And that was the agreed time that he told us the day before. So, his estimate was accurate. And then, we just drove out there and met him and he took the car off the carrier. I gave it a quick inspection but it was definitely in very good shape and looked like it had been taken care of. We gave him the cashier’s check and then he gave me the keys.

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    Staff

    Reviewed June 11, 2020

    They will not disappoint. eShip literally knows how to build the trust of their customers and how to deliver the car in its perfect condition. They were in contact with me the entire time. They were reliable every step of the way, and delivered my car in excellent condition.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed June 11, 2020

    Started out over Memorial Day weekend, so communication was choppy, then once we established pricing and details, the transportation happened quickly w/o complication. My service agent was very available each day for updates and pricing. Thank you for transporting my non-functioning car 1600 miles for a great price!

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    PriceRates

    Reviewed June 9, 2020

    Pricing was affordable. I definitely recommend eShip to all after my experience with them. I was pretty worried in the initial booking time but as soon as time passes and I came across different people reviews, I was pretty much okay but now after getting my car in perfect condition, I am more than happy and looking forward to work with them in future too.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed June 9, 2020

    Ashley from eShip called not long after I submitted my online request for a quote. eShip wasn’t the cheapest quote, but I believe you get what you pay for. Ashley was so nice, helpful, Super patient, and answered all of my questions. She was personable, professional, and definitely eased my fears about having my car shipped across the country. The truck arrived on the scheduled day and time for the pickup. The driver was kind and careful with my car. The car arrived early in the drop off city, and the driver was waiting with my car already off of the truck and ready to go.

    One thing to take note of, Expect that the driver won’t be able to meet you at your home. The car carrier trucks are huge and they need a lot of room to load and unload vehicles. Expect to meet them in a large parking lot in both the pickup and drop off locations. Using eShip was a good experience from start to finish. I’d definitely use them again to transport my vehicle.

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    Staff

    Reviewed June 9, 2020

    We purchased a truck through CarGurus. That experience smooth and professional. I then found eShip online. Ashley took over. She got everything arranged and handled. Very professional and smooth. No surprises. My truck was delivered on time by a very kind and personable delivery driver. It could not here been a better experience.

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    Reviewed June 5, 2020

    My experience with Michelle from Eship transporting my vehicle from Maryland to California was awesome. She answered every question I had about the move. She also kept in touch with me during the move making sure everything was going smoothly. I will recommend anyone to make your auto transport move with Eship. I will share this experience with family and friends. Thanks Again Michelle from Eship.

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    Customer ServiceStaffEase of Use

    Reviewed June 4, 2020

    eShip was recommended by a friend and I couldn't be happier with my experience. They picked up my car on time and delivered earlier than I expected. John provided amazing customer service. The service was easy to use and exceeded my expectations. Thanks eShip.

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    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed June 3, 2020

    VEry pleased with eShip. They picked up my car with a promise to deliver Saturday/Sunday. We got a call early afternoon on Saturday from Jason that he was an hour away. The car came off the transport in perfect condition. Will certainly be using them again.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed June 3, 2020

    I was happy with the eShip experience. After contacting the company, they were quick to respond and kept in frequent contact. The pickup date and times were honored, and so was the delivery date. The vehicle was delivered without any additional defects (dents, scratches, etc). It did have the smell of gas, because the vehicle tank was full at the time of loading. The driver told us that it should have only been 1/4 full, given that there would be sloshing of fuel due to road conditions, and the car would be on an incline on the trailer. This is a good lesson to share with future shippers.

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    Customer ServiceStaff

    Reviewed June 3, 2020

    Transported vehicle from Boynton Beach Fl to Braintree, Ma. Very happy with the communication and it went seamlessly. I would highly recommend to a friend and plan on calling again next year. Great experience and appreciate that the car was well taken care of.

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    Customer ServiceStaff

    Reviewed June 2, 2020

    Thank you for such a wonderful experience in transporting my car. From the first call to Michelle to the checking in after the move, the service By eShip was professional yet friendly. Michelle and Jenny were knowledgeable and patient throughout. The driver was professional, as well. I would recommend EShip transport anytime to move a vehicle.

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    Customer ServiceStaff

    Reviewed June 1, 2020

    Bought a car in a dealer in Wyoming, call the guys from Ship, gave them the info and they took care of the rest. Very professional. I am very pleased. Will definitely use them again. highly recommended. A+ service. My car got picked up on Thursday and I had it on Saturday.

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    Punctuality & Speed

    Reviewed June 1, 2020

    Better than expected. This was my first time shopping a car and eship made it a great experience. They worked fast to find a carrier that could accommodate my timeline and travel distance. The pickup and drop was efficient and flexible. I would highly recommend this service to a friend or family member.

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    Customer ServiceStaff

    Reviewed May 30, 2020

    Everything went just fine. We will use y’all again in the fall. Only one criticism. Driver could/should give call/text in am to customers, so people can plan for an am or or pm pick up or delivery. Driver was very nice and courteous.

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    Staff

    Reviewed May 29, 2020

    Ashley went above and beyond to get my car transported. I really appreciated all her help. The Man that picked up my car and transported it was also very nice and efficient. Thank you very much all for your time and efficiency.

    Nancy

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    Customer ServicePricePunctuality & SpeedStaffRatesTimelinessHonesty & Transparency

    Reviewed May 29, 2020

    I have used 2 other companies in the past to ship my vehicles. I found eShip on the internet, spoke to Craig who I felt was honest about the price required to get a carrier to pick up my car. I gave my deposit and that same day, I received a call from a carrier scheduling the car to be picked up. Car was delivered within 6 days from pick up in perfect condition. Very responsive, honest company. I would highly recommend them.

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    Punctuality & SpeedStaff

    Reviewed May 29, 2020

    A flawless and seamless experience. I shipped my freshly restored Corvette with eShip, and to say I was nervous about the process would be an understatement. They’re prompt, courteous and professional, and the driver who handled the delivery, did so with the utmost care. Thank you, eShip!

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    Reviewed May 28, 2020

    I had to move my truck across country and did some research and settled on eShip and I am so glad I did. The whole experience has been great even after a few starts and stops due to covid-19. I would highly recommend eShip for your transport needs.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed May 28, 2020

    I bought a vehicle out of another state at an auction. The dealer tried for three days to get the vehicle transported the 1000+ miles in an effort to save me money. I took matters into my own hands and after a failed attempt, I found eShip. I spoke to Mark and he was very straight forward and explained how it all works. He said he'd have a driver within a couple of hours at a specific cost. He was correct! He called me back with the info and I was set. They delivered the care the day they said it would be here, without an issue. I am very satisfied with their honesty and eagerness to help. Nice job!

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    Reviewed May 28, 2020

    I would most definitely recommend ESHIP to anyone and everyone. From start to finish, the process was a smooth one. They are reliable and responsible. Even when we had many questions, they were always available to answer them. Thank you Michelle!

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    Customer ServicePriceStaffRates

    Reviewed May 28, 2020

    This past week I used eShip to secure transport from California to Kansas for a 1990 Chrysler LeBaron convertible. I chose eShip because of other positive reviews and I'm glad I did. I worked with Michelle to set up a hard-enclosed transport. I didn't want to stress about hail damage, rocks or anything else since it only had 13,000 miles on it. She was super friendly and helpful and stayed in constant communication while she secured the carrier. I would imagine it's a little more time consuming for them to find a hard-enclosed transport, in a short period of time, for a decent price, but they managed to do it and I couldn't be happier with the outcome.

    In less than a week from my initial conversation with eShip, my boys and I met the carrier and watched as they carefully unloaded our car with a hydraulic lift. A McLaren had to be unloaded for the drivers to get to ours. WAY cool and for a minute my boys thought that's what I bought. I wish! The LeBaron was in great shape. No dust on it at all. Jenny followed up after delivery to make sure everything went smoothly. I love this company. This was as anxiety-free as it gets. Thanks!

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    Staff

    Reviewed May 28, 2020

    Couldn’t have better experience than I have it with eShip while transporting my car to CA. They are professional guys. I tried broker but they were not so professional and luckily, I got these guys. It was good to work with them. Highly recommended guys for car transportation.

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    TechPunctuality & SpeedStaffRates

    Reviewed May 27, 2020

    It was a pleasure working with eShip. The process was Hassle free. There was a lack of drivers in my area likely due to the COVID pandemic but Mark ** worked hard to find a contractor at nearly the same agreed upon rate at the time I needed. The car shipping and receiving process was quick and seamless.

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    Customer ServiceStaff

    Reviewed May 27, 2020

    We contacted Eship to transport our car across country. Michelle ** answered the phone. She was very friend, professional, efficient, knowledgeable, everything you would want with a representative of a company. She made us feel important. A week before our car was picked up our delivery address changed. Michelle again took care of us never seeming fazed by the change, or put out. The men that came to pick up the car kept us informed of their arrival 24 hr, then 1 hour before coming so we were ready. They too were friendly, professional and efficient. On the arrival end again the driver called 24 hrs and 1 hour out so my daughter was ready. The car looked great. We were told to expect 7-10 for travel it took 6. We would recommend Eship to friends.

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    Punctuality & SpeedStaff

    Reviewed May 26, 2020

    From Norfolk MA to Lehi Utah Order# **. Anna was great to work with. She was clear with the procedure and very reassuring, being I was new to the whole car shipping situation. I gave her two dates to choose from for pick up. Driver came as scheduled and delivered out to Utah in the time eShip had stated. Car arrived in the same condition it left. Easy peasy. I would Definitely recommend eship.

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    Staff

    Reviewed May 25, 2020

    Mark at eShip was professional, informative and made himself accessible during the process of arranging for my van to be shipped from Austin to CO. He provided competitive and timely transportation, the driver was courteous, my van arrived in perfect condition. I appreciate all that was done.

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    Timeliness

    Reviewed May 22, 2020

    Anna is a Rockstar. She got my vehicle picked up within 3 hrs of reaching out to her and delivered next day over 600 miles away!! Best shipping experience I've had in 12 years!!! I would definitely recommend them to anybody!!

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    Punctuality & Speed

    Reviewed May 22, 2020

    I had a great experience! All of my questions and concerns were answered, the entire process was smooth, and the car arrived quickly and with no problems. I would definitely recommend eShip to someone looking to ship their car.

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    TechSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed May 21, 2020

    If you are like me, when I investigated shipping my car from Oklahoma to Florida via truck, I found the company options were troublesome per the reviews I read. Most every company had some bad transactions. I reviewed over a dozen companies and was stressed in making a decision of which one to use. I decided to use eShip and was glad I did. Anna was professional and direct. She did a great job in getting us a very good qualified professional driver.

    The experience was a good one. The pick up was on Friday and delivery was on Monday. So we were very pleased with the timing of the entire transaction. If I ship again, I will reach out to eShip. My advice to anyone looking to ship a car, is to not choose the lowest cost provider... You will probably end up with a lesser qualified driver and there may be some bait and switch shenanigans in the process. Pay for the best possible driver to care for your car. Choose eShip to handle the whole transaction... You will not be disappointed.

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    Staff

    Reviewed May 20, 2020

    Thank you so much for the care and friendliness of your service. We did not experience any issues with the company or driver from like we did with one of your competitors. The driver Yellow Transporters could not be more pleasant. I highly recommend eShip to anyone that wishes to ship their vehicle to another location.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 20, 2020

    We agreed to a price, a few days later a driver was found. There were some unforeseen delays, but it was easy to get answers. Once the driver had a time frame he called me. He picked up just when he said he was, called me when it was loaded. Gave me a ballpark idea of when it was going to be delivered. 24hrs prior to delivery, he gave me a four hour window, then he called an hour before delivery and he was right on time. Great communication from him and easy to work with!

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    Punctuality & SpeedStaff

    Reviewed May 20, 2020

    Mark arranged a driver within a few days of submitting my order and the car was picked up several days after that. Cross-country transport from California to Maine was amazingly fast, three days and the car arrived in good shape.

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    Staff

    Reviewed May 19, 2020

    Mark explained the process of shipping and we worked together to secure a driver at the budget and time frame required. The Jeep arrived one day earlier than anticipated and we could not be happier with the process. Much appreciation and highly recommend eShip!

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    Customer ServiceStaff

    Reviewed May 19, 2020

    This was the 1st time I used this company and will certainly do so again. Great service, excellent communication before, during and after pick-up. The driver was friendly and showed up when stated. Vehicle arrived on time and in perfect condition.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2020

    A few months back we shipped my wife's car from the San Diego area to Boston via enclosed trailer to avoid the snow, ice and salt issues (just her "slummy" Audi A5 Cabrio among the other Ferraris, Maseratis, Lambos, and collectible '70's muscle cars coming from the Mecum Auction in Vegas late last year!). Mark ** and his team did a great job. We had to change our ship date once on fairly short notice and we met no resistance or attitude, just got a "no problem" from Mark and he rescheduled quickly. (Great, fast communication from Jessica as well!)

    When they say that they vet their drivers to only have the best, I believe it: The driver who picked up our car was clean cut, well dressed, articulate and friendly. His truck and trailer were spotless. I've shipped my motorcycles several times before with other companies and I've never been quite sure if my bikes would be ok given the people that picked them up and the condition of their trucks. Not so here. On the receiving end of the shipment, my wife said the driver was extremely nice and the car arrived perfectly. The only thing I wished is that we would have received a bit more communication on the status of the shipment when enroute and before dropoff but given all of the other positives, I don't feel right even docking them one star. I will definitely be using them again, and for the bikes next time as well. Thank you!

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    Staff

    Reviewed May 15, 2020

    eShip helped me with my car transportation. I have to send the car to my son who is studying and needed a car. I hired these guys. I loved working with them. They were respectful and on time. Delivered the car safely to my son. I would love to recommend these guys to everyone around.

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    Response from eShip

    Thank you, look forward to helping you again in the future. craig@eshiptransport.com

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    Customer ServicePunctuality & Speed

    Reviewed May 13, 2020

    The car was picked up 2 days late with multiple phone calls and time frames promised and ignored. Delivery was to be Monday or Tuesday. Again multiple calls and promises and arrived Wednesday at 1:30pm. Not impressive customer service. Next year I will do more research for auto delivery.

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    Response from eShip

    I do apologize for delays, I do see in your notes we grace, jenny and michelle reached out few times with updates, in regards to delays at times they are out of our control.This is reason we are only company in industry to offer rental reimbursement if car is more than 48hrs late. We will for surely discuss your transport internally more thorough and assess how we could of done better and use this experience to grow as a company. craig@eshiptransport.com

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    Customer ServiceStaffTransparency

    Reviewed May 7, 2020

    I used eShip Transport to ship my car from Seattle to Washington, DC. Through a complex set of circumstances related to COVID-19, I unexpectedly moved back to DC after working in Seattle for two years, handling the move from DC. eShip was perfect. Michelle ** was my contact at eShip. She provided regular updates and was always available to respond to questions. Her attention to me was reassuring and gave me confidence that my car would arrive in great condition. The company would provided the transportation stayed in touch regularly to let me know when to expect the delivery. The drivers were courteous and experienced. I would use eShip Transport again, without hesitation.

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    Customer ServicePriceStaffRates

    Reviewed May 7, 2020

    From the start of the conversation prior to booking to the delivery of my son's vehicle, customer service and the service overall was outstanding! The price wasn't the cheapest but I see why now! I will def. be using again when my son returns home from school! Thank you eShip!

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    Customer ServiceStaff

    Reviewed March 27, 2020

    We were transferring from one office location to another from Atlanta to Boston. It was around 800 miles. I looked into six transport companies and settled with eShip. I liked dealing with their people on the phone. Most people were rude and didn't wanna answer questions, but the girls that I dealt with at eShip were just great. They were helpful and the answered the questions. They did the job they were gonna do. Also, the delivery guys brought the car where it was gonna be brought when they said it was gonna be there and they had no problems at all with the delivery.

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    Sales & MarketingPriceMaintenanceStaffRates

    Reviewed March 22, 2020

    When we were moving a little over 2,000 miles from one state to another, we used eShip for our vehicle. Price was definitely a factor in our decision, but it was also the availability of the person that was taking care of everything and making sure that I could reach out to them and that they would reach out to me. Their sales rep had all the knowledge that you would need. And the person who set all of it up was very easy to reach out to and talk to, which made the whole process a lot easier for me.

    The driver told me that the delivery was going to take about eight days, but it ended up taking closer to 11. Moreover, a different driver showed up. The person I had spoken to was supposed to show up at a certain time on the day that he arrived. But he didn’t show up until six hours after he was supposed to. I reached out to eShip to get them to contact the driver and have the driver contact me. When the vehicle showed up, it was the dirtiest vehicle I've ever seen. However, it wasn’t damaged or broken.

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    PriceStaffRates

    Reviewed March 21, 2020

    One of my colleagues had found eShip and he provided me the information. I reached out to Anthony and he was a straight shooter so I used him. He really busted his tail for me. He went way beyond the required needs and was able to fulfill my needs. I would definitely recommend them. I had to move from New York to California. The process from front end to back end took about 30 days, and I understand why it took 30 days. It was winter time so weather was an issue and then the size of the vehicle was an issue too because it wasn’t just a standard car. It was a crew cab four-wheel drive pickup truck with a long bed. So the size of the vehicle was a factor, which ended up taking a few spaces on the truck. It was a very big truck.

    I had it shipped out from Washington to New York and then had it shipped back. We had purchased a company up in Washington who shipped it out to a project that I had in New York. I wasn’t involved with that but I was involved with the shipping coming back. The cost was cheaper to bring it back than it was for me to ship it to New York. So I was happy about that. We started at one price and we had to negotiate up because of the size of the vehicle, trying to get somebody to bite because it took two slots. I felt very comfortable with the pricing. Once we were able to lock-in a driver, I was good. The vehicle was exactly the way I left it in New York when I was up there a month prior. So I was fine with it.

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    TechStaff

    Reviewed March 20, 2020

    I went through so many estimates because I had specific issues with timing, the house being closed and getting it out of the garage and not being in California the time the window is. I had to rely on other people to help me. And so, the contractor that set me up, I went with him because of his calmness and ability to work around my issues. He was an A+. I wouldn't have used eShip without him initially starting. He had a grasp of my situation and understood what I was trying to do and it was a very calming factor in the whole transition. I had a lot of things in a short period of time and he was really helpful in getting it done and working around my problems. I had some issues personally on getting the car out of the garage. The initial driver who took the job couldn't do the job, and then we had to put it back out there. It was a matter of a day lost. But the driver that made the trip was 100%. I'd give him an A+. He was great and he communicated well.

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    PriceStaffTransparency

    Reviewed March 19, 2020

    I recently had my vehicle shipped from Georgia to California and my experience with eShip left me with the feeling that I will definitely use them again. From setting up with Michelle to being updated by Jenny, it was a valuable experience. The cost was affordable too! I had to changed the drop off location and there were no complaints or issues. And since the drop off location was at a location the truck couldn’t park. The driver picked me up and took me to my car! It was truly appreciated. It’s the first thing about my move that’s been 100% positive. The responsiveness with everybody was great. Thank you so much eship!

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    Customer Service

    Reviewed March 18, 2020

    MD to FL car transfer. I had an easy going experience with the eShip team. There were no issues with my vehicle pickup or drop off for my 1100 mile vehicle transfer. Great communication and smooth process. I would recommend them for anyone needing a vehicle transfer.

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    PriceRates

    Reviewed March 18, 2020

    I am very happy about the service I received for the transport of my car which I owned for 45 years which I transported from PA. to AZ. The price was what they quoted the carrier was very good, Thank you.

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    Staff

    Reviewed March 17, 2020

    Very friend people on both end, the representatives and the delivery crew. Had a F-550 fire truck delivered in a good amount of time from far away would recommend using if you have anything to move and highly recommend to another department that needs fire or EMS equipment moved!!!

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    StaffTransparency

    Reviewed March 16, 2020

    I found eShip through a website that ranked them very highly. Mark who assisted me in setting up the tow was very upfront and knowledgeable. He was able to answer all my inquires related to the tow and made my choice in selecting them feel validated. The driver was professional in delivering the vehicle and kept me up to date on where he was in the pickup process all the way up to the delivery of the vehicle. I never had any doubts that my vehicle was not in good hands.

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    Punctuality & SpeedStaff

    Reviewed March 16, 2020

    The delivery was different from original date because of driver #1 had a vehicle problem. We were not on a tight schedule so the new date worked out beautifully smooth. #2 Driver was polite, kept us informed and was right on time. We would choose them again.

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    Staff

    Reviewed March 16, 2020

    Though the driver was difficult at times to nail the pick up and delivery times. The car was delivered safe and sound to my driveway. I’d use the service again in the future and recommend the company to anyone.

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    StaffCommunication

    Reviewed March 15, 2020

    The delivery was quicker than expected and the driver went above and beyond in delivering and helping me push the into my garage. I would use their services in the future. Thanks again for your friendly service and keeping me informed about the shipment process.

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    Punctuality & SpeedStaff

    Reviewed March 15, 2020

    I was online and I liked some of the comments about eShip that I had seen. When I spoke with their rep, I felt confident and I picked them over about 10 other people that I was looking at. From the beginning of doing it until the car got here, everything was just fine. They were patient with me because my deal was not finished back there. There was a delay. The gentleman I spoke to was really good. Then, my car got here in two and a half days. It was real quick. I was really blown away. I’m glad the car is here and it’s safe because with this happening, it’s nice having the car that came from California. I appreciate it much.

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    Customer Service

    Reviewed March 14, 2020

    This was my first experience transporting, and I needed good support. Mark ** replied to my emails very timely and gave me enough detail to feel very comfortable. The person receiving the vehicle was also very satisfied. I would recommend eShip to anyone looking for this service.

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    Sales & MarketingPriceStaffRates

    Reviewed March 14, 2020

    I researched them online, saw the reviews and eShip seemed reputable. They picked up on time, delivered on time, and the price was competitive. The salespeople were very helpful and they explained the situation. The first time we transported the car to my sister's house down in Florida from New York, it was seamless for her. It was seamless for me as well. Everything was done the way they said it would. They were timely and they stayed on budget. The car was delivered safely and with no damages.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed March 13, 2020

    I heard about eShip by searching online. I transported my car from New Jersey to Florida. The reps were on top of things, prompt, and courteous. They got back to me in plenty of time. They fixed it up on a Tuesday and dropped my car in Florida on Thursday. The guy who picked up the car was very nice. He was on time and kept me informed. He called me a few times before he picked up the car and then also before he dropped it off.

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    Customer ServicePriceStaffRates

    Reviewed March 12, 2020

    Everything was perfect car was picked up in Denver CO and dropped off in NJ even earlier than we expected. Great customer service and very happy with their price, service, professionalism. Very price competitive. Thank you. Had a bad experience with another company but this company was awesome.

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    Punctuality & SpeedStaff

    Reviewed March 11, 2020

    eShip handled shipping our brand New 2020 car with less than 100 miles across to the west coast. Craig put our worries at ease. Answered all our questions and guaranteed us everything would be taken care of. He was right, it was quick, painless and arrived on time with no mishaps! What more could I ask for! Thank you eShip and US Road carrier!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 10, 2020

    I was thinking about what source could I go to see what was the best auto ship company that I could rely on and eShip was the second option. I felt comfortable in going with eShip after I spoke with the lady there and because their price quoted was lesser than the first option. She was not trying to make the sales pitch that we once felt compared to the first option, and it did not feel like traditional pushing sales.

    I appreciated the amount of correspondence via text by the driver. I got my car picked up at my brother-in-law's house and the only thing was, and I don't know if it was my part of misunderstanding or maybe it was not communicated well to me, my brother-in-law spent one day waiting for the driver to come in. There was an impression that the driver was going to pick it up that day, but it happened that that day was not the day they were coming in.

    The driver was trying to communicate with me, but for some reason, when I called back, it was the number of the office that was closed on a Sunday and I couldn’t communicate with anyone. I couldn’t understand well the second part of the voicemail that was left, and that caused me some kind of discomfort and frustration. For the rest of the experience, I was just communicating with eShip, but in a way, I felt like I could have done this by myself if I would have hired a transport directly. But on the other hand, the lady at eShip was responding to me even after business hours. So, I was pleased with the fact that at least she was responsive.

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    Customer ServiceContract & TermsTechSales & MarketingPriceOnline & AppMaintenanceStaffBillingRatesTransparencyFollow-Through

    Reviewed March 9, 2020

    I reached out to eshiptransport.com on Feb 28th 2019 after seeing the representations and promises on their website. I was contacted by their sales rep Anna ** and given a quote number **. I agreed to send them payment under the terms of our agreement that my vehicle would be picked up from Houston on 2/29/20 and delivered on 3/2/20. I relied on the false advertising used to 'bait and switch' me on their website promising "If we say that we'll get your car there by a specific date, we mean it."

    It turns our their false advertising is a total scam meant to bait and switch unsuspecting consumers into their pricing fraud. My agent made up countless excuses why my vehicle was not delivered on time (trucks breaking down, etc...). When I informed my agent that they made a contractual promise to me she threatened their lawyers and legal documentation I supposedly signed. Their contracts do not make eshiptransport.com immune from their TCPA violations, "bait and switch" advertising and false promises on their website.

    Ultimately, after threatening me with the lawyers and legal documentation I had signed my agent ditched me and stopped communicating or providing ANY form of customer service. They literally ran away with my money and stopped responding or even updating me on my shipment. Buyer beware. This organization has a culture that preys on consumers with false advertising and broken promises.

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    Response from eShip

    Good afternoon, we for surely dont bait and switch, trucks / drivers get delayed, when and or if we will step in always and work w you and if more than 48hrs late we give rental reimbursemets as well. we communicated and helped edvery step of the way, you were very angry w delay and didnt want to hear us. we are for surely not bad company because of delay, we did not disappear.

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    Customer ServicePriceStaffRates

    Reviewed March 9, 2020

    Their price was reasonable and they got the car closer to where we wanted it. The transport took one week and everything went smoothly. Still, it felt a little open-ended until the car was delivered and it would be nice to see more of a tracking. If you call though, they would tell you who is in charge of it. There was one point of contact and then various other links to other drivers in smaller companies. They stayed in touch with everybody and things were handled well.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed March 8, 2020

    eShip helped me a lot on finding the right guy to move my vehicle as soon as possible because it was an emergency. I needed to move from California to New York for work and the team they sent was good. They moved fast and those are the kind of people who are responsible and honest. I was expecting my vehicle for a week and I got surprised the delivery took less than that. It worked out perfectly for me too. They brought the vehicle from wherever I had to go then brought me straight to the airport. I got transportation as soon I got to the airport and my vehicle was perfect condition. It was an amazing service. If I have to go back from state to state, I will use it again and I hope they can do it the same way. I recommend it 100%, especially in those kinds of businesses that you never know who is gonna be taking your money.

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    Staff

    Reviewed March 7, 2020

    Anna at eShip was so helpful in guiding me through the process as this was the first time I have transported a vehicle. Our driver Tony was in constant touch with me with his location and arrived just as expected. I would use again if needed.

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    Reviewed March 5, 2020

    eShip transported this vehicle from SoCal to SLC, Utah in less than 2 days without any issues. The entire experience was exceptional. There were several time and location changes needed and they worked with us cheerfully and everything worked out great. We would definitely use them in the future.

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    Reviewed March 5, 2020

    I spoke with Anna and she was very efficient and communicated well regarding the shipping process. Although the days were right, we didn't get the dates right and it's partly because of my fault. I mentioned next Sunday but didn't say the date exactly and that could have been taken for the following Sunday. However, I got my car on Monday and only had to use a uber for one day. All in all a pleasant experience!

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    Customer ServicePriceStaffRatesTransparency

    Reviewed March 5, 2020

    We shipped my wife’s car from Las Vegas to Asheville, North Carolina last week. Our car arrived in good shape and a day earlier than we expected. The driver updated us by phone about his progress across the country. I would most certainly recommend Eship to anyone needing to ship a vehicle across the country. The company is professional and offers fair prices.

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    Customer ServiceStaffRates

    Reviewed March 4, 2020

    I recently used eShip to ship a vehicle across the country. Everything about this experience was wonderful! The customer service team was professional, dependable and informative. The follow-up was very timely as they made me comfortable that my vehicle was being delivered when they said it would be! The drivers were really good, showed concern and interest. I will definitely use eShip again and would recommend you do too!

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    Staff

    Reviewed March 4, 2020

    The entire experience was easy and professional! Any doubts we had Mark Anthony reassured us everything would be fine. Mark Anthony was an absolute joy to work with, if we ever need transport again we’ll be using this service. I will refer people!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 3, 2020

    I called eShip when the dealer could not guarantee shipment of a car I bought from them over the internet until several days later. E-ship found a driver right away and offered a price lower than the dealer's shipper. The communications and customer support throughout the process were exemplary. The car was delivered in good order as scheduled. My experience was excellent from start to finish. I would not hesitate to recommend e-ship.

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    Reviewed March 3, 2020

    Getting my car shipped from Seattle to North Virginia was very easy with eShip. Michelle explained how the whole process works and was very easy to communicate with. My car was picked up and shipped on time. I would highly recommend eShip.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 3, 2020

    My mom was moving from Texas to Seattle and we wanted to move the car. When I did an internet search, eShip had a good rating, so they were considered one of the better ones. They were also quick to respond and gave me a good estimate right away. They were easy to work with too. I worked with Mark Anthony and he was great. He called me quite a bit to let me know when they finally found a driver then this really nice guy and his wife came and went through everything with us. It was a nice experience. I love the fact that you get to watch the move. It was very entertaining. Every night, we got a picture of the car and what state it was in, so we knew where it was. It was fun and interesting. They made it to Seattle before we even did. They brought this big old trailer and they got their record time. They were great.

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    Staff

    Reviewed March 2, 2020

    I am pleased with the promptness from the representative. She answered my questions patiently and helped me find a car transportation agency in a short notice. I will use their service again in the future when I need to ship car domestically.

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    Customer ServicePriceStaffRatesTimeliness

    Reviewed March 2, 2020

    I was shipping my vehicle for a military move and based on the price and the reviews, I chose to go with eShip. I submitted a request for a quote online. Then, I was followed up with a phone call from a rep named Mark and he gave me a general idea. A few days after, I got an email confirmation, and then he let me know that the driver would be in contact with me a week before we ended up leaving. The total transport was about 2,500 miles. We arrived about the same day that the vehicle was here. The driver called my husband and we met up at a bigger location where they could do drop it off and it was really easy.

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    Customer ServiceStaff

    Reviewed March 1, 2020

    The guys from eShip were upfront right away and had references and they always responded. That's what makes the difference. They picked the vehicle up here in Southern California on a Thursday and then they took it into Anaheim and loaded it on a big transporter. From there, they had it in Oklahoma City by Sunday. So it only took them three days to get it there. There was no great hurry from me 'cause I wanted it to get there safe and sound, and they did. In fact, my son-in-law, who met the driver said that it was much cleaner than he thought it would've been with all the weather that it went through to get there. Everything went great. My granddaughter is now getting her driver's license and she was happy as can be.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 28, 2020

    I have nothing but good things and kind words to say about Belaz, both the owner and his brother were extremely thorough and kind as well efficient! My vehicle came in excellent condition, and it was received an entire day early. It was also a great price, I would recommend to anyone, thank you so much!!!

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    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Feb. 25, 2020

    Mark was transparent and diligent throughout the whole process. I can't believe how much work he did to ensure my order arrived well and ahead of schedule. Before I found eShip, I worked with several other services. None were as good as Mark and eShip. You will find many services failing to respond in a timely manner or simply offering you a quote that isn't realistic.

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    PriceRates

    Reviewed Feb. 25, 2020

    I moved from Oklahoma to Washington for my job, and out of four or five companies that I looked into, I used eShip because of their price. Everything went well for me and I would recommend the service to my friends.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed Feb. 24, 2020

    I had booked another auto transporter, who were happy to take my money, but they never showed up. So, I got my money back and called eShip, and they were great. They got back in touch and I had immediate interaction with their salesperson. They were able to talk on the phone and we texted a lot. It was great for me because I was always on the move and it was awesome. They literally showed up at my house the day after I called them. Both of my cars were to Florida in 48 hours. They’re really, really good. I also had the driver's phone number and I texted him once or twice trying to see if he was on track. He texted back when he wasn’t driving and let me know that everything was all good. He arrived exactly when he said he was.

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    Sales & MarketingPriceStaffBillingRates

    Reviewed Feb. 23, 2020

    We were going to California for the winter and needed a car. We looked at about five companies and went with eShip. They were very responsive and the price, although not the best, was okay. We dealt with the salesperson then with the person who handles the payment and the confirmation and so forth. We had the car transported about 2,000 miles from Michigan to California. The delivery and pick-up were similar. We met the trucker in a big parking lot and he picked the car up. Then he met us near our destination in a big parking lot where he could drive the truck to.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Feb. 22, 2020

    I go to college in Alabama and I live in Utah, so I needed my car out here. I was planning on driving it out, which would have taken three days. But at the last minute, I decided to ship it. eShip had really good reviews online and didn’t annoy me with all the phone calls. And their person was really helpful and not edgy. Everything was really fast and efficient. I could get ahold of someone if I needed to and the process was really easy on my end. eShip was able to pick up my car three days later and get it delivered to Alabama. Although something happened with the driver’s tire, I was able to meet with him and get everything coordinated. It was super easy and quick. The payment was easy as well.

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    Reviewed Feb. 21, 2020

    SHIPPED 2018 CHEVY FROM Florida to Nevada. Shipping by eSHIP was a great experience. This was my first time shipping anything so I did my research and chose eSHIP because they responded to customer reviews; positive or negative. The staff was friendly and sent updates regarding pick up and delivery. I received my car in pick up condition. I will definitely use eSHIP again & I highly recommend them.

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    Reviewed Feb. 21, 2020

    I was moving across the country and I didn’t wanna drive myself. I had eShip transport my SUV from Ohio to Southern California. I went with them based on the description of the company, their policies when I first called, and their price. The rep's knowledge and expertise were satisfactory. She liked to text me and ask for updates, which was nice. The driver was a few days ahead of schedule, which was also nice. From beginning to end, it took about five days.

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    PricePunctuality & Speed

    Reviewed Feb. 20, 2020

    I did a lot of research and checked with three companies before deciding on eShip. One company low balled the whole thing and one company was a little higher than what I actually paid through eShip. I also noticed some good reviews for Mark Anthony who is the person that explained to me how the whole process worked. The final amount I actually paid was a little higher than what Mark quoted because the actual shipper wanted $100 more because of my ship-to location. Mark said he ate $50.00 of that and I paid the other extra $50.00. That amount was still less than one of the companies I checked into. I did not know much about the actual shippers, but they picked up the car late on a Friday night and delivered clear across the country the following Monday night. Was very fast service and the car was obviously dirty from the trip, but the car was delivered with no issues. Ran it through the car wash the next morning and it looks great.

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2020

    Eship handled my shipping of my father's 2006 Jaguar. Michelle, Grace and Jenny were all helpful and accessible. Vahe of Omega Carriers was the driver. He was easy to work with, fair and friendly. Car arrived fairly quickly and in good condition.

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    Reviewed Feb. 20, 2020

    eShip was incredibly responsive to my initial request for an estimate. They were transparent as far as the pricing went and they were easy to get ahold of and discuss with follow-up 'cause I had a bunch of questions about it. So, I was satisfied with the process with them. They picked up the vehicle in Pennsylvania outside Philadelphia. My daughter is a doctor working for the Indian Health Service in Zuni, New Mexico. It's very remote. For me to do it myself, it would have taken three days to drive out there, not to mention the wear and tear on myself. It would have put all those 2,000 miles on the car too. Instead, I met the driver at the pickup point and loaded the vehicle on. Payment occurred at the end of the transport after they were satisfied, that there were no issues.

    The process was quite easy for me and saved me a lot of time and aggravation. The fact that they were willing to go all the way to essentially right where my daughter lives, which was not an easy place to get to, was another factor. Other transports wanted to go to Albuquerque which was almost three hours away. And since she's a doctor, that would not have been a really easy situation. Initially, they were estimating, they were gonna get there at 3:00 in the morning but that was still preferable to them having to drive three hours. It ended up 7:00 in the morning, at more reasonable time, but nevertheless, they went all the way to the location. I'd use eShip again for myself.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    I was relocating from Florida to Minnesota and had looked at about half a dozen companies to ship my car. I signed up to get quotes and then I had a number of companies reaching out to me with a whole bunch of quotes. Michael from eShip gave me the most in-depth walk through of everything, from start to finish. He made me feel the most comfortable about shipping my car. eShip wasn’t the cheapest, but I felt the most confident that things would run smoothly with them. And they did a very good job of making it happen for me, especially because I was shipping it on fairly short notice. I wasn’t 100% sure if I was gonna need to ship my car or not. And then I needed to and I only had maybe a week to get someone to come pick it up. They found someone for me and got it taken care of quickly. And the delivery went smoothly. The driver reached out to me and dropped my car off right at my place of work. It was actually washed when they dropped it off.

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    Reviewed Feb. 18, 2020

    eShip provided great service and on-time delivery. Very smooth from start to finish. Cars arrived sooner than expected and in perfect shape. The driver was very nice and even helped jump the both cars. Cars are classics and arrived in great shape. I would use them again!

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    Staff

    Reviewed Feb. 14, 2020

    I contacted eShip to have my car picked up from a dealership and delivered to my house. Pickup was on time and delivery was also one day behind the estimated delivery date. Car came in great shape and the driver had a detailed report of any scratches, bumps, etc.

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    StaffTransparencyTimeliness

    Reviewed Feb. 14, 2020

    I had a SUV I needed shipped from NYC to SLC. This was my first experience shipping a vehicle across the country. eShip was very transparent on how the process works and didn't try to sneak anything (fees etc..) by me like most salesman do these days. Mark Anthony at eShip helped me get my vehicle shipped the same day. If I ever need to ship another vehicle I will definitely go through eShip.

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    PriceStaffRates

    Reviewed Feb. 13, 2020

    Anna was very informative and easy to work with. The car was shipped in a timely and efficient manner with no damage or issues. Would highly recommend this company even though possibly a little more expensive than others that quoted me prices.

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    Reviewed Feb. 13, 2020

    I found eShip through the internet and I heard they had good rating. I used their service to transport my vehicle to Florida from New York and it went fine. Their sales team was very helpful and the driver was very nice.

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    Staff

    Reviewed Feb. 12, 2020

    I had many conversations with Mark about the timing but that was mostly because my move date was changing. We did finally settle on the date and the driver showed up in the morning of the appointed day which was great. No trouble getting the car loaded and on its way. I was a bit concerned about the delivery at the final destination because a specific time couldn't be given to me. That was important because I had to drive myself from Texas to Florida. I arrived at my destination about an hour before my car arrived from the transporter so it all worked out. I just wish a more specific delivery time could be provided ahead of time.

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    StaffBillingRatesTimeliness

    Reviewed Feb. 12, 2020

    I was moving from the east coast to the west coast and found eShip online. They had good ratings. The rep was very informative and was clear about what was gonna happen and how it was gonna happen. It went smoothly on the pick-up. The driver kept in touch with us, signed up and load the vehicle up easily. The driver that dropped it off was very good at communicating where he was and when he would be arriving. It was a little quicker than they promised and it all went very smoothly. However, neither the agent nor the transporter mentioned that they wouldn't take credit cards when the car was delivered. They both forgot to mention that the balance needed to be paid by cashier's check or cash. I feel bad for the driver who had to come back the next day after I had a chance to go to a bank and get the cashier's check for him.

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    PriceStaffTransparencyCommunication

    Reviewed Feb. 11, 2020

    I was moving out of state and eShip was the most efficient and most cost-effective among other companies. They transported my car in about 1,000 miles and said it'd take a few days but it only took about three so I was really pleased with that. I ended up meeting it there. The driver notified me when he was a few hours out and kept me updated.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2020

    The eShip reviews were really good and so I used them. The driver called me a couple of days out and gave me a heads up when he thought he would be there the earliest and latest. He called me again the day before and gave me an approximate time. Then he called me about an hour out to let me know where he was gonna park and meet. They're great overall.

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    Customer ServiceContract & TermsTechPriceRefunds & PayoutsStaffRates

    Reviewed Feb. 9, 2020

    eShip was good. I went with another company but they proved they weren't working with me very well. They gave me the lower price and couldn't provide the service. And then, I pulled up eShip, talked to three people, and it sounded like they were all doing the same thing to get my vehicle shipped in slightly different prices, but I knew where I'm at. It was gonna be the most aggressive individual because the shipping of the vehicle is gonna be a unique situation. eShip's salesman was the most aggressive of them and I went with him. It cost me a little bit more, but we were able to remedy the situation and get the vehicle delivered as soon as possible. The transport was from Brooklyn to California. And because it was an extra large vehicle, it couldn't be on a group shipping line. It had to be trucked in a pick-up and trailer across the country.

    eShip's customer service was good. The salesman was helpful, and they might have got a little extra from it, but at the same time, I was ready to pay it because I needed it to move. And along the way, the driver didn't communicate a ton, but he was just a contractor for eShip. Everyone from eShip I was communicating with got right back with me, and it was good communication and it ended up going well.

    The pick up was the thing, and the vehicle couldn't get in neutral if it wasn't turned on and it didn't start. So, they had to get really creative at pick up after rush hour in downtown Brooklyn. The trailer wouldn't fit in the area, so they got another tow truck and got it on the trailer. And for the price I paid, I paid for good problem solving and solutions minded driver. The pick up was a challenge and delivery was reasonable. The driver might have taken a little longer, and I'm not gonna hold it against him, but at the same time, we were happy when he arrived and how the drop off went. So, it went as good as to be expected.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2020

    My parents have used eShip before when my dad worked in California. They transported his car and my mom recommended it to me. I used them to ship my car from Laurel, Maryland to Elk Grove, California. Their process is good but I like the customer service better. I really appreciated the customer service. I talked to some people through email and text message, and they were really quick to respond, which I really appreciated, especially because I didn’t know where the car was. I got my car shipped during the holidays and I understood the delay because it’s a holiday. The woman I spoke to checked the shipment for me and then she told me the date and the time it may arrive. I appreciated that she responded to me and then she looked it up. They texted me the exact time and place for the delivered. They texted me that they arrived, and then I just drove there, and they were already there. It was good.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Feb. 7, 2020

    EShip provided great service and an outstanding customer experience. They offered a Fair price, and delivered timely follow ups and updates regarding pick up and delivery. My Audi was delivered one day earlier than expected. Would highly recommend this firm.

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    Reviewed Feb. 7, 2020

    I had a Subaru Forester shipped from Massachusetts to Utah. I looked into a lot of transport companies and ended with eShip as they could get it done the quickest. I had an awesome sales rep. I was in a rush to get the car moved and I told her that there was stuff in the car. I had already paid somebody else to do the job but they couldn’t. The driver got sick or canceled so I had to get a refund from that company. The car was already packed and ready to go. But there were evidently different rules which I wasn’t really made aware of. When the driver showed up, I had to pay an additional $200 because there were goods in the car. I was being held hostage. It was not like I could say, "Okay, no. I’ll find somebody else.”

    I was in a pickle and unfortunately, I ended up paying a huge premium for that. And it’s not just eShip. But you are told one price then they can’t get the car there. It’s kinda like a bidding war. You put the car up on a board and they find potential transport drivers to drive your car. The more you pay, the better chance you have of getting your car on the truck.

    Other than that, the car was fine when it arrived. There were no damages. They picked up the car on Friday and it was delivered on a Friday. I was told the delivery was going to be between five and seven days. The issue was that the driver picked up the car on Friday but didn’t leave Massachusetts until Sunday. I wasn’t made aware of that until he picked it up. The communication was not great but I didn’t really have a choice.

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    Reviewed Feb. 6, 2020

    I had made arrangements with another transporter and they were a lot cheaper, but they were not delivering the thing that I wanted them to deliver. So, I started googling and I removed the price from my filter. Many sites said that the company that I chose, eShip, has the best service but they are not necessarily the cheapest company. But in the end, everything went excellently. They were relatively on time and they gave me a window of time that they would pick up the vehicle. They arrived towards the end of that window but it was still within that window. Any time I called, they gave me an answer and a feedback about the whereabouts of my car. And during the delivery, it was delivered right at the time that it was supposed to be delivered and it was pain-free. So, I am thankful for them for running their business the way they are running it.

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    EShip did a fantastic job. My cars arrived ahead of schedule actually and the attention to detail was very impressive. Special attention was paid to protecting both vehicles for damage and dirt. I would highly recommend them to anyone. I will definitely use them in the future.

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    Reviewed Feb. 2, 2020

    I used eShip to transport a Nissan Rogue 2,200 miles, from Minnesota to Savannah, Georgia. Their price was really good and they were very professional. The driver and the contracted company were awesome. I trusted the driver completely with the car and he dropped it off to my son in college. I trusted that it’d be fine for my son to take that delivery and it worked out perfectly. The guy went through the car with him after it was dropped off. It was a little dirty, but it was an outside carry, so I expected that. There were no dings or scratches though. I’m sure I’ll have to bring that car back, and I’ll use eShip again.

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    Reviewed Feb. 1, 2020

    I shipped my vehicle from California to Nashville, Tennessee. The guy that set it up and got it all going was friendly and knowledgeable. Then the delivery driver was great and I really liked him. The vehicle was in perfect condition upon arrival.

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    Punctuality & SpeedStaff

    Reviewed Jan. 30, 2020

    We were transporting a car from San Diego to Virginia. Mark was easy to deal with. He explained the process and took time answering all of my questions. The drivers arrived to pick up the car within the stated window of time. The men were very professional, courteous and careful. The pick up went equally as well. The only odd thing was that they had to meet the transport at night. The driver said they got delayed with the long lines at the truck weigh station and ended up rolling into the Walmart parking lot at 9pm. The drivers did keep my daughter informed of the changing times which was good. My daughter and son-in-law, however were able to inspect the car and see that there was no damage (scratches or dents) to it. The only hassle of picking up that late is that they had to drag their 6 year old out of bed to go pick up the car. I would use eShip again if I needed to transport another car.

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    Reviewed Jan. 30, 2020

    Craig with eShip is awesome! Needless to say we were very worried about how this would all work. His initial estimate was exactly what we paid with a deposit and then Zelle for remainder upon delivery. We were in constant contact with him or his staff during the process. Our car was picked up in Delaware and delivered to LA in ONE WEEK with an initial estimate of 6-10 days. The pickup driver was very professional and apologetic for the one day delay due to a truck hydraulic issue. Other than some mild confusion with the trucking dispatch and delivery time, it all worked out and the Zelle option for payment was fantastic. Other than a little dirty on the outside the car arrived in the same shape it left in. After reading reviews for many transport companies, we found that customer experiences were either really great or really terrible. eShip GETS 5 STARS FROM US! HIGHLY RECOMMEND!

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    Reviewed Jan. 30, 2020

    After looking and getting quotes from so many places and finding bad reviews, I almost was scared to pull the trigger on anybody. But eShip had good reviews, so I decided on them. They were a slight bit more expensive, but that was worth it to me for the knowledge of knowing because my cars are both classic vehicles and I wanted to make sure they were going to arrive safe and sound. The sales team handled everything well. Craig, the guy that I dealt with, always answered my phone calls or returned them immediately.

    When it started getting really close to my date, however, I was getting worried because I had not heard anything about them finding a driver. I had a tight time frame, and I was flying back to where I was going to be moving from. But once that all got lined out, it was smooth and there was no problem at all. The delivery driver was awesome and he was very good about texting. He told us exactly what time he was going to be there. It was going to be late in the evening, so he gave an option of either that evening or early the next morning to pick up. We chose the morning, and he was there on time. He was really punctual. My vehicles arrived the way they left. Overall, I would definitely use them again and I would recommend them.

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    Reviewed Jan. 29, 2020

    My parents went to Florida for the winter and they were taking the train and they needed somebody to take their car. They looked at a couple transport companies and I just priced it out. But I knew somebody who had used eShip's service and suggested to go to them, and so we picked them. The person that I spoke with was responsive and called me back. The delivery driver was very nice and the vehicle was delivered on time, which took three days. Everything was where it was supposed to be.

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    StaffTransparencyTimeliness

    Reviewed Jan. 27, 2020

    Super friendly and helpful from the start to the end. A driver to pick up my car was found within 15 Minutes. The car was picked up the next day without any problems. During the transport of my car I received updates. Car arrived in the same condition as it got picked up. The driver unloaded it without problems and very friendly. I received a last text to check if I received my car. 5 Stars from me. The car was transported from Seattle to Junction City.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2020

    My truck was transported safety and delivered earlier then expected. The haulers were great people to work with excellent communication. I would highly recommend utilizing this team to transport your vehicle. They even allowed me to change the drop off location with no issues. Thanks.

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    Reviewed Jan. 25, 2020

    I as a customer like to be well-informed in all aspects of the procedure or and or products that I am purchasing. And this happened throughout the experience of shipping my vehicle to Colorado. I was most impressed with the driver as she took three vehicles through snow, sleet, ice, delays etc. Upon delivery of my vehicle my son inspected and approved that all is well.

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    Reviewed Jan. 24, 2020

    We found Eship to be very professional while still offering personalized service. They persevered until they could provide us with a reputable company to move our truck from Galveston, Tx to Sault Ste Marie, Mi. I could not have been more grateful for the service or happier with all aspects of the transaction. I would recommend them highly to anyone looking for a transport service.

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    Reviewed Jan. 24, 2020

    eShip was by far the best customer service I have received in any service industry let alone shipping a vehicle across country. They made me feel comfortable with the process and explained it in detail. I didn’t have to ask any questions as they gave me all the details from A to Z.

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    Reviewed Jan. 23, 2020

    eShip was outstanding. Anna was responsive and very clear with her explanations of the process. Their pricing was competitive. Alec, the driver, was great. Very professional and he deliver my car from California to Georgia in 7 days flat. The car didn’t have any problems. I highly recommend this team

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    Reviewed Jan. 22, 2020

    I will state that it is VERY VERY hard to feel comfortable and trust an unknown to ship something of value on just a few conversations or words. I did have quotes that were less. BUT.. in this case the agent was diligent, understanding and from some place up north! LOL. But If you can get a hold of Mark Anthony as your agent and can understand the lets get down to business mentality you will be in good hands.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Jan. 22, 2020

    eShip's sales team answered all my questions. They told me what was going on and got back to me when they said they would. I was quoted a price but then the car I needed to transport wasn't ready. A week or two later, I contacted eShip again and told them I was ready. The price had gone up but eShip was able to work with me on the deposit. The driver they contracted was very professional and kept in touch. He went out of his way and delivered my vehicle late at night. Going with eShip was a great experience and everything was as advertised.

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    eShip Company Information

    Company Name:
    eShip
    Company Type:
    Private
    Year Founded:
    2010
    Address:
    7241 nw 43rd ave
    City:
    coconut creek
    State/Province:
    FL
    Postal Code:
    33073
    Country:
    United States
    Website:
    www.eshiptransport.com