eShip Reviews

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About eShip

eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.

Pros
  • Great insurance policy
  • No upfront deposit
  • Enclosed transport available
  • Ships motorcycles and boats, too
Cons
  • No terminal-to-terminal shipping option

Helpful Reviews

Tampa, FL
Verified purchase
Craig did a phenomenal job helping me transport my Chevy from IL to Montana, kid did good and helped me throughout the process of the move. They gave me a set date, it arrived on ...

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Miami, FL
Verified purchase
I had an excellent experience with eShip Transport. Craig handled everything from start to finish and made the whole process completely stress-free. I had my brand new Ford Bronco...

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About eShip

eShip is a licensed and bonded auto transport broker, and all of its carriers are fully insured and bonded. Because eShip is a broker, this means they work with you to find an appropriate carrier for your needs. Door-to-door transport, where a vehicle is picked up at your preferred address and dropped off at an exact endpoint, is the most common type of transportation offered by eShip. eShip guarantees that every driver they work with is insured. If not, eShip will pay for any uncovered damage.

eShip transports vehicles to all 50 U.S. states as well as Canada and Puerto Rico.

eShip cost

The average cost to ship a car with eShip is $500 according to their website, but this will vary based on factors like the season, car, route and exact dates. Expect shipping to cost more if you opt for enclosed shipping, which adds protection to your vehicle. To save money, it helps to schedule auto transport as far in advance as possible.

eShip’s complimentary Platinum Protection Plan offers a damage free guarantee. If any damage to the vehicle isn’t covered by the carrier’s insurance, eShip will pay for the repairs. This plan also offers rental reimbursement of up to $300 under most circumstances if your vehicle is more than 48 hours late. No upfront deposit is required to reserve a spot with eShip — you only need to pay once your vehicle has been shipped.

eShip transport options

eShip can perform both open and enclosed transport. Open transport is cheaper, but enclosed transport is a good choice for classic or otherwise highly valuable cars as it protects vehicles from the elements.

eShip has the following pickup and dropoff options: door-to-door, door-to-terminal and terminal-to-door. Pickup or drop off at a terminal may be a solution if shipping to a location is difficult to access.

eShip highlights:

  • Licensed and bonded
  • Insured carriers
  • Open and enclosed transport options
  • Rental reimbursement plan
  • Door-to-door shipping

eShip shipping process

Each eShip customer is given a personal logistics coordinator for the entire shipment process. The average time eShip takes to pick up a car and drop it off from coast to coast is seven to 10 days. From the coast to the Midwest, it takes from three days to a week.

Most cross-country auto transports are completed on an eight-to-10-car carrier. Shorter shipments are typically done on two-to-three car carriers. eShip has representatives available seven days a week for customers who want to track the status of their vehicle.

eShip FAQ

Can eShip transport my motorcycle?

Yes. eShip doesn’t just haul cars. In addition to motorcycles, the company can transport RVs, trucks, boats and classic or exotic cars.

Does eShip have insurance?

Yes. Each auto transport from eShip comes with a Platinum Protection Plan that guarantees eShip pays for any damage not covered by the carrier.

Does eShip have tracking?

Yes. You can call eShip and speak to a representative to inquire about the location of your vehicle.

Still have questions?

Do we recommend eShip?

We recommend eShip for their reliability and their unique Platinum Protection Plan, which covers the unlikely case of unexpected damages and provides rental reimbursement in the case a vehicle arrives late. We also like that they ship motorcycles, trucks, RVs, boats and classic cars in addition to regular automobiles. Their commitment to customer service and clear communication makes them a good choice for shipping a vehicle domestically.

eShip Reviews

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    Page 1 Reviews 0 - 40
    Customer ServiceStaffFollow-Through

    Reviewed Sept. 5, 2025

    I had an excellent experience with eShip Transport. Craig handled everything from start to finish and made the whole process completely stress-free. I had my brand new Ford Bronco shipped from Raleigh, North Carolina to Austin, Texas, and everything went exactly as promised. Communication was clear, the service was reliable, and the delivery went smoothly. I highly recommend Eship Transport and Craig for anyone looking for a professional and hassle-free auto transport experience.

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      Staff

      Reviewed Aug. 11, 2025

      Craig did a phenomenal job helping me transport my Chevy from IL to Montana, kid did good and helped me throughout the process of the move. They gave me a set date, it arrived on time and in good condition. Would recommend

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      Staff

      Reviewed Aug. 9, 2025

      10/10 would recommend! Moved from upstate Maryland to Southern Texas. Spoke with Craig threw the transport and he was willing to help and answer all my questions. Great service and great people. Will use again if needing to transport.

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      Customer Service

      Reviewed Aug. 6, 2025

      We had our car shipped from Florida to Minnesota and everything was easy and smooth. Great company to work with, and the communication was awesome.One less thing we had to worry about out. Would definitely use them again.

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      Punctuality & SpeedStaff

      Reviewed Aug. 6, 2025

      Fast, professional and super stress free. Craig really made the process very easy, straightforward and smooth. The entire process was smooth from start to finish and the team went above and beyond to make sure everything was perfect! My car arrived safely! Highly recommend!!

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      Customer ServiceCoveragePunctuality & SpeedStaffHonesty & Transparency

      Reviewed Oct. 7, 2023

      If I could give negative stars I would. From my experience all the reviews on here are bogus. Mark ** is the worst representative you'll ever come across in the broker business except if it came down to being completely dishonest. My 2023 truck was damaged on Aug 25 and I immediately reached out to him and sent the pictures and he told me to get an estimate and he would send over the carrier's insurance info to get it taken care of. Almost 6 weeks later and I've yet to receive anything but a bunch of lies, he refused to give me the driver's info that he booked and I had to call from a restricted number to get those lol because he stopped answering calls or returning emails. I don't think they vet any driver as the website states and when I asked about their company covers what the driver doesn't I haven't heard from him since and no attempt to get this right. Please beware if using ship and if you get a broker named Mark ** then run for the hills.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedStaffCommunication

      Reviewed Aug. 1, 2023

      I contacted eShip and spoke to Joanna regarding shipping our car. She quoted me $2,100 for the car transport. I didn't hear back from her until I called again two days later. I was going to cancel at that time, but Joanna assured me she would find a driver. However, again, no communication until I called her back a third time. And now she raised the quote to $2,900! Needless to say, I was upset after she wasted three days of my time when I could have found another car transport company. I believe Joanna lowballed the quote to entice me to eShip! And then she pulled the bait-and-switch tactic! In closing, there are so many car transport companies out there bidding for your job. Unfortunately, I didn't know how the industry worked with car transport brokers. As a result, I believe that Joanna, with eShip, took advantage of me and my time!

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      Verified purchase
      Customer ServiceStaff

      Reviewed July 12, 2023

      Communication was great & my emails and phone calls were answered immediately. Drivers were found even though the drivers didn’t pick up the jobs until a few days before. Vehicles were picked up & delivered on time with no damage to either vehicle. Eship reached out to make sure I was satisfied with the delivery. Very polite to work with and eased my mind about finding drivers when I was nervous about them not being picked up.

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      Verified purchase
      Contract & TermsStaffRates

      Reviewed July 11, 2023

      Mark A was my agent the 2nd time around. He was super helpful securing shipping my car from NJ back to CO. They got me the best rate possible with a small extra fee for up to ~300lbs which helped us out tremendously. Very responsive! Car is in perfect condition! Thank you!

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      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed June 29, 2023

      This was the first time I’ve ever had to hire a company to transport a car from New York to Florida. Not knowing much I received many estimates from many companies. Some really low and some high. Mark Anthony was the first person to actually take the time to explain the process to me. He wasn’t the cheaper nor the highest, but was the most professional and educational. From my first phone call to the delivery of my daughter's car to her. Everything was easy breezy in the exact price he quoted me. I highly recommend a eShip with Mark Anthony.

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      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed June 27, 2023

      I used this service previously to transport my cars and I was happy with it and that was the reason I contacted them recently BUT I was disappointed. The agent was very rude and cynical and the whole process was stressful although I booked it with ample time. Instead of making it one trip (from West-to-East coasts) he made it half-way with double the price!, I still have to do it in second step but definitely I will not use him again. The price was not an issue for me and he cornered me in the last day with overpriced job.

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      Verified purchase
      Staff

      Reviewed May 31, 2023

      Please give Carolyn 5 Stars for getting this move done during a busy time for truckers. Will be back again in Fall for help in Florida return. Will be asking for Carolyn. This is 3 or 4 years you have helped me out.

      John Keegan

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      Verified purchase
      Customer ServiceStaff

      Reviewed May 30, 2023

      This was the second time we used Carolyn at eShip to ship our vehicle. She gave us excellent service both of these times. She is very reliable and always returned my calls in a timely manner. Will definitely be using her again. Everything went smoothly both times. Thank you!

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      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed May 24, 2023

      Eship always is a great company. They are punctual and always deliver on time. I have transported 3 cars through them so far. They will remain my company of choice. Great prices is cherry on the cake!! The online process of booking is seamless. The drivers always arrive within the agreed window and deliver on time. No idea how they are so awesome!!

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      Verified purchase
      Customer ServiceStaff

      Reviewed May 23, 2023

      I’ve used EShip many times. All with the same excellent service. They call a few days before as well as on the day of pick up. The same holds true when the car is being delivered. I’ve also recommended them to my family and friends, again all with the same excellent service.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed May 9, 2023

      I have shipped my child's car to/from the west coast and back to our home and all three trips were easy to set up/schedule. The staff has been outstanding and answers any question(s) that I have had along the way. Very professionally run company and it has been a very "no stress" way to move my child's car since I have no worries from the time it gets picked up until its arrival. I HIGHLY recommend eShip as I will use them again anytime I need to move my car or other family cars and I will highly recommend them to anyone who needs car(s) transported.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 6, 2023

      Highly Recommended. Would definitely use again. Great communication, Selected Carrier was amazing, Quick turnaround, Took all the stress out of what can be a stressful endeavor. Do not know what else to say except eShip provided a totally Perfect Experience.

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      Verified purchase
      Staff

      Reviewed May 4, 2023

      Igor the gentleman who picked the car up was fantastic! He kept me informed on his ETA both coming and going and he literally showed up at my doorstep and drove the car off. I did not have to do a thing. He was very professional and pleasant.

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      Verified purchase
      PriceStaff

      Reviewed May 2, 2023

      Not comfortable at the outset...and it proved to be true. Go with low cost, lock it in, but no one bites till you give more money. In the future, I'll be smarter. Driver spoke ZERO English, but did get here in record time across the country.

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      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

      Reviewed May 2, 2023

      I booked my reservation three weeks before pick-up and was quoted $675 (excluding the booking fee.) I called a few times to see if my driver/pick-up was scheduled and was repeatedly told, "Don't worry!" "We've got you." "No problems". I was never, not once, told my rate was not guaranteed. Less than 24 hours before my pick-up, I got a call from Marc saying my rate was now $1,100 - take it or leave it. I was floored. Gobsmacked. Almost twice what I was quoted and they knew I had no choice - it's not like I could find another carrier by the next day.

      When I pressed, I was told, "Well, you have a pick-up truck, it takes more room." But they knew I had a pick-up when I booked and was told it would be $675. I was also told, "I regret you didn't know your rate wasn't guaranteed." But how could I know since no one ever said any such thing about it nearly doubling. On day of pick-up, eShip's dispatch clerk told me the driver would be there between 9-5. Then it was narrowed to between 3-5. Then I was told driver was a "bit" behind and would be there by 6:00. The driver showed up at 10:10pm.

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      Staff

      Reviewed April 30, 2023

      The service from eShip was excellent. The driver that they connected me with was very professional and was easy to work with. Our car was picked up on a Thursday and delivered the next Tuesday. Everything worked very well and I am completely satisfied.

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      Customer Service

      Reviewed April 19, 2023

      I used eShip to transfer a car from Florida to Michigan. The process was very easy and the car arrived in a few days and earlier than expected. I was assigned the same person to arrange the transport and she followed up to make sure that everything ran smoothly. I would use eShip again.

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      Customer ServicePunctuality & Speed

      Reviewed April 18, 2023

      Worked with Becky at E Ship, Good communication and follow-up. I would recommend and use eShip again. The truck was picked up and delivered according to the schedule I was given.. Remember this company is a broker and the shipments go out on a bid. So their initial estimate may be off depending on bids from the actual shippers.

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      TechPunctuality & Speed

      Reviewed April 13, 2023

      I purchased my 1973 Mustang from Studio Hotrods in Richmond Illinois and needed it shipped to Ypsilanti Michigan. They recommended eShip Transport for the delivery and I'm glad they did. The car was picked up a day early and arrived at my house three days after signing the contract.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed April 10, 2023

      Everything ran smoothly. Driver was professional. The overall schedule of when my vehicle was going to arrive could have been more clear, but it got there early so better than late! I would use this company again. It was great to be able to call the driver while the vehicle was in route to check on progress.

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      Verified purchase
      Staff

      Reviewed April 5, 2023

      Becky J. from e-ship found Mike from Total Auto LLC to ship my Corvette and 55 Chrysler wagon from Santa Ana California to Arizona. I was nervous hearing shipping stories that are out there. My shipping experience was done professionally by these two people and I couldn't be more pleased. I don't know them but they took good care of me and my cars. Thank you both.

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      Verified purchase
      PriceStaffRates

      Reviewed April 4, 2023

      I needed a car shipped across the country. Becky from eShip was awesome found a driver quicker than I expected. The driver was really good. He picked up on time and delivered on time. I couldn’t ask for a better experience and at a very competitive price. This is the second time I have used eShip and I would definitely recommend them.

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      Customer ServiceStaffBillingCommunication

      Reviewed Nov. 7, 2022

      Promised pick-up and delivery times not met. Poor communication with driver who insisted on cash payment, after obtaining certified check as instructed, and threatening to leave with vehicle unless his demands were met. No follow-up!

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      Staff

      Reviewed Oct. 30, 2022

      Perfectly shipped my truck from TX to the Blue Mountains of VA. No issues. Anna ** communicated perfectly and the truck driver was great and also communicated and sent photos. He also did my special request of hiding keys perfectly so when I arrived I had the keys.

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      Customer ServiceStaff

      Reviewed Oct. 28, 2022

      I was very pleased with the communication, coordination, and delivery of my vehicle. The driver was courteous and kind and my truck got here when it was supposed to. I'm very happy with the service and I will use them again if the need arises.

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      Verified purchase
      Staff

      Reviewed Oct. 12, 2022

      Carolyn took great care of me! Everything turned out perfect. I probably shouldn’t have worried as much as I did. Driver was very professional and thorough. He showed me a bunch of pictures he took when he picked it up. Very cool! I’ll use Carolyn again. I’m sure.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 1, 2022

      I am overall happy with my experience with eShip. Jonathan was very helpful and always responded to my texts in a timely manner. The one thing that I wish would have been different was that I never once was contacted by the actual transporter, like I was told in my order email. I was completely in the dark on the whole thing, besides my friend where the car was being picked up from, letting me know that it had been picked up and was on its way to me. The driver was friendly and efficient with the unloading.

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      Verified purchase
      Timeliness

      Reviewed Aug. 2, 2022

      Trying to find a shipper for your car is hard to do. I searched but I finally settled on Eship. Ivy was wonderful! She communicated me every step of the way. My car broke down halfway and she found a new shipper the same day. You guys are awesome =D.

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      Staff

      Reviewed July 5, 2022

      This broker and car moving company are right on time, efficient, and friendly, too. Did everything they said for my move from Oregon to Tennessee. Car was in excellent shape. I would recommend them to anyone for a long distance or local move. Thank you for the excellent service.

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      PricePunctuality & SpeedStaffTransparency

      Reviewed July 1, 2022

      Great experience overall! Was contacted immediately about options and received a quote promptly. Carolyn was responsive and easy to work with. The times and dates were flexible and convenient and the online updates were welcome. The car arrived earlier than expected and was in great condition. Would highly recommended!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed June 29, 2022

      Our Eship experience was great, our representative Joanna P. took time to answer all my initial questions and was prompt to reply to my numerous follow up emails. Once a carrier was found, Joanna contacted me and we had it all set up in a matter of minutes. The driver, George, was also in immediate contact with us once he was assigned. Pick up and drop off of the car went perfect and the car made it to New Mexico in 2 1/2 days.

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      Verified purchase
      Staff

      Reviewed June 26, 2022

      The eShip rep we worked with was very good and informative. My husband had so many questions and he was very patient. My daughter got the car for me and she said the driver was a nice person, too. We were very satisfied.

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      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed June 24, 2022

      Generally good communication, but pricing got a little mixed up at first. Everything turned out fine in the end. The trucking line did a great job. Todd, the driver, was excellent in communicating with me. The car arrived in good condition.

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      Verified purchase
      Customer ServiceStaffFollow-Through

      Reviewed June 21, 2022

      I had booked another car carrier months ago for my cross country move and they did not follow through when it was time to go. I was scrambling to find a new one with a couple days left. I received a call from Jonathan with eShip, and within 20 minutes he found me a driver! My car was picked up with 0 hassles and it arrived in 6 days My driver was awesome and the dispatch from the company was amazing with communication. A really great experience all around. Such a relief.

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      Verified purchase
      PriceStaffRates

      Reviewed June 14, 2022

      After purchasing a vehicle at an auction 1,100 miles away and dealing with a couple of less than professional and upfront companies, I reached out to eShip. Easy and professional to work with. Very reasonable pricing. The drivers (husband and wife team) were also very personable and professional. Would definitely use again and recommend to anyone.

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      eShip Company Information

      Company Name:
      eShip
      Company Type:
      Private
      Year Founded:
      2010
      Address:
      7241 nw 43rd ave
      City:
      coconut creek
      State/Province:
      FL
      Postal Code:
      33073
      Country:
      United States
      Website:
      www.eshiptransport.com