
Delta Auto Protect Reviews
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About Delta Auto Protect
As of 2/17/21, Delta Auto Protect has removed most features from its website and is not offering a way to purchase plans. The company states on its website that it is working with a limited number of employees due to ongoing issues with COVID-19.
- Offers price matching
- Direct provider
- Covers vehicles up to 20 years old
- Affordable plans
- Inconvenient quote process
- Doesn't cover high-mileage vehicles
Delta Auto Protect Reviews
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Reviewed June 16, 2017
I wanted my car to be covered for anything that will go wrong with it. Delta Auto Protect's price was lower than others, but the rep I talked to was not very good. He didn't explain exactly what it was that was not covered by the warranty and he told me that everything was covered, bumper to bumper. But when I went to the dealer, I got the car checked out and had to pay out of pocket to fix a couple of things. I filed a claim and they said that they were not going to cover any gaskets or seals. I also tried to call them a few times and they weren't available. They had to give me a call back but I was never returned any phone call regarding the issue of cancelling. It hasn't been a pleasant experience and I cancelled with Delta because of that.
Reviewed June 15, 2017
When I purchased my diamond premiere coverage and paid in full, I was assured that I would get prompt service. However, I did not expect the representative Aaron ** to deny my claim less than 24 hours after it was made. So here's the issue, my 2012 BMW X6 started sputtering showing an engine malfunction, I took it to the dealer who informed me that the fuel injector was acting up. Under my warranty it clearly states that my fuel injectors were covered. Delta Auto Protect promptly denied my claim stating, that because there's memo from BMW stating, that if you must replace a fuel injector it must be replaced by the newer model injector and that you cannot mix the new and old injectors. I've called Aaron ** twice and left recorded messages and still haven't heard back from him or anyone at Delta Auto Protect.
Reviewed June 15, 2017
My Porsche Cayenne needed a coil pack replaced. In fact one coil pack failed a few weeks ago and I was told by the Porsche mechanic that all 8 needed replacement as they will all fail once one does. Delta Auto Protect agreed to fix the first coil pack fail but not to replace the rest. As happened another coil pack failed and Porsche was told by Delta Auto Protect that they will only fix the new broken part even though the mechanic thought this was not smart and the remaining 6 should be replaced. But to the rescue came Aaron ** from Delta Auto Protect. Aaron sorted this issue and all coil packs are now replaced. I have found dealing with Aaron ** a pleasure and his attitude is very professional. My confidence in Delta Auto Protect is now high because of my dealings with Aaron.
I hope that if there is ever another issue I can deal directly with Aaron as I find him so much easier to deal with than others I have spoken to who never return calls at Delta Auto Protect. Aaron ** is not known to me personally and I write this with no intention except to make it known to Delta Auto Protect that Aaron ** is an asset to the company and to clients like myself.
Updated review: May 13, 2017
Recently, I have experienced an issue with window motor and regulator. I went to local mechanic and learnt about the issue and gave him Delta papers. The dealer called the delta rep and submitted all the costs which they analysed and approved. All I had to pay is deductible from my pockets and everything is set.
Original Review: May 6, 2017
I have gone for diamond premium plan which says it is going to cover everything other than wear and tear items. The rep Rick said that they cover all parts and labor cost. After one month, I have experienced an issue with rear left window and came to know that window motor and regulator must be replaced. The repair guy called Delta only to come to know that they only 25% of the cost and they do not pay for labor. Am going to cancel the contract and look for better companies in market. They cheat and does not bother about customers once contract is signed.
Reviewed May 4, 2017
I have a BMW and that’s a car that you do not want to have without an extended warranty. After the dealer gave me a quote, I researched for two weeks and I started calling all these companies. It was so high pressure because a lot of them wanted you to decide immediately. Delta Auto Protect was professional on the phone, they weren’t pushy and they were very different to deal with compared to others. They respond to emails very fast and they are easy to get a hold of. I also read that they were number three in the United States. I told them what I want because I already knew what’s out there. They gave me the best deal and the best price and I decided to go with them. Plus their warranty starts when my factory warranty expires. I don’t need to start it right away and pay for the duration that I don’t need.
I spoke with Jessie about my protection plan. She explained what plans they have and the deductibles. And that here is another warranty for the tires and the rims that they provided and what it covers. I still didn’t get all the information that I needed on Delta Auto Protect because the package was mailed to the wrong address, unfortunately. But it's ok, it was a mix-up.
Reviewed May 1, 2017
I used to work at a bank so I used to have people come in all the time trying to get loans for car repairs and one of the best things at the bank is we sold one as well. But I did a little research and Delta Auto Protect was one of the best. Their specialist was knowledgeable and very upfront. He answered a lot of different questions for me and he told me a lot of things that it covers as far as engine and transmission. It's good to ask right and major questions before you get a policy because you definitely don't want to get a policy and certain things are not covered. I love the price that he gave me so it worked out good. It was a decent experience.
Reviewed April 26, 2017
The warranty that came with the car that I purchased had expired. Delta Auto Protect's pricing was good and their rep was very cordial and communicated what they can offer me in a very understandable way. Some warranties don't cover anything and there are hidden messages regarding certain things on the car and he was good at communicating those things in addition to following back up with me in regards to my decision and persistent. Also, some of the other auto warranty providers are not available during the weekend and Delta Auto had a number I could call if I needed to even if it was during the weekend. I'm pleased with what the warranty covers for the price that was paid.
Reviewed April 25, 2017
I just purchased a used car from CarMax and a lot of the choice for getting Delta Auto Protect came down to price, but also a lot of it was the coverage that it offers seems to be a little bit better than other providers. The certified vehicle protection specialist contacted me by phone because he’s requesting a quote. It was about a day later that they got back to me. After sending DMV, actual mileage and the VIN on the car, I had my coverage within about 30 minutes of talking to him.
Payment was all upfront, but I'm really happy about the pricing. It was about $3,000 less than what CarMax was offering, and it has a zero-dollar deductible compared to a $1,000 deductible. I’ve only been with Delta for less than a month, so the coverage hasn't actually kicked in yet, but I already referred one of my friends. I told him it was all about the cost compared to all the other providers as well as how easy it seems the claim process will be. We just talk to the mechanic at whatever shop we go to and they’ll handle the claim with Delta. We don't have to get preauthorized or anything like that.
Reviewed April 23, 2017
We wanted to have the protection of having a warranty for our car so we chose Delta Auto Protect mostly because of their price. It's only been a month but so far, everything has been positive. They have a high star rating and that's also the reason I chose them over the others.
Reviewed April 22, 2017
I know how expensive it can be if you have a breakdown. I signed up with Delta Auto Protect and my purchasing experience was very good. The questions I asked were answered. There was no run around or anything like that.
Updated review: April 23, 2017
After discussion with company representative (Jesse **), we are satisfied with the company's eventual response. Jesse assured us that he will personally handle our issues going forward and we will not have a repeat event. I appreciate his prompt response and attention to customer service in this matter.
Original Review: April 18, 2017
Diamond Premier purchased 10/20/16. This has been my first repair request on ESP # (**). The backup camera and lane assist on the vehicle no longer works. Itook the car to the dealer for repair. Delta Auto Protect is a bait and switch company - they tell you anything they need to tell you when purchasing and when time for repair, they don't cover anything and then try to convince the customer they are doing us a courtesy favor by giving $300. NOT GOOD ENOUGH AND NOT ACCEPTABLE. I specifically asked about the safety camera system when I spoke with Shaun ** during purchase phase. He assured me that that was covered under the Diamond Premier.
He also mentioned that the vehicle in question (Audi A8) had many sensors and this extended warranty would give me peace of mind if there was a malfunction. We can drive it into the dealer and they will take care of it. Well that is not happening. We have the car at the Audi dealer needing repair for the lane assist and the backup camera beeper and Jessy at Delta is saying none of that is covered and they will do us a courtesy of $300, which is not even a 1/4 of the total repair cost. DELTA AUTO PROTECT IS A FRAUD AND SHOULD BE INVESTIGATED AS SUCH. I need them to live up to their promises and give me value for my premium. If I am not satisfied, I plan to take legal action and personally make it my business to advertise them for the frauds they are. Please address immediately.
Reviewed April 5, 2017
Delta Auto Protect was the only warranty provider that would cover the vehicle that I was purchasing so I signed up with them. Their rep was great and really knowledgeable. They offered their best protection service, so I'm very satisfied and happy with the results.
Reviewed March 31, 2017
After purchasing a premier extended warranty through Delta Auto Protect I am sadly so disappointed with their service. Trying to get my AC compressor fixed and replaced (covered at 100% cost) has been a nightmare. Do not buy through them.
Reviewed March 30, 2017
I thought it was a smart thing to acquire an auto warranty so I decided to check on Delta Auto Protect. It looked like they’re the most economical and has the best coverage so I signed up. Their rep said bumper to bumper and everything was covered. He also offered me a better deal for the five years coverage if I paid the warranty upfront, so I paid it upfront.
Reviewed March 27, 2017
I did a lot of researching online about consumer preferences and Delta Auto Protect was higher-ranked. I called them and we had a good visit. I've gotten an offer from another provider that was very interesting. And when I called this person from Delta they began to talk and they started off with a decent price and so I thought I'd just ask him about that other offer. And then they came down to what I was desiring to pay. The person I was talking to took a lot of effort upon himself to make things happen. He walked away a moment or two here and there to ask a supervisor and then came back on the phone, and everything was good to go. I made a one-time payment for the warranty and there was a pretty decent discount for doing so. Also, I was able to set the beginning time of my purchased warranty out a few months. I did it because my warranty on my present vehicle does not expire for a little while.
Reviewed March 23, 2017
About 6 months ago I was searching for a good car warranty company to go with to cover my Lincoln Navigator. I decided to go with Delta because their price was competitive and their online reviews were great and they seemed very well-respected in the industry. I am the type that does my due diligence before buying something online. About 2 weeks ago a service light came on and my car started driving funny so I immediately took my car to the shop. The shop found my car needed a new drive axle. My shop contacted Delta and within 10 minutes Delta had authorized my claim and paid my shop with a credit card right over the phone with no hassles. They also gave me a rental car so I could get to work while my car was being fixed! This repair would have ran me over $2000! I'm glad I did my homework and found a highly rated company! Thanks Delta!
Reviewed March 23, 2017
I bought a new car and got my warranty from Delta Auto Protect as they kept coming up in Google search. The payment was reasonable and the certified vehicle protection specialist was all right. He explained the benefits pretty good.
Reviewed March 22, 2017
I looked online and was checking different auto warranty providers. There's a couple of other people who I called but Delta Auto gave me a better rate with more options. They gave me more benefit for the price. Their customer service team was also really nice. I haven't had to use the warranty but so far, it's been a pleasant experience. I would recommend them.
Reviewed March 21, 2017
We were buying a used vehicle that has low mileage and I feel that it's a good idea for somebody else to take the front end of depreciation and for us to have the luxury of a warranty. I feel that at some time, I'm going to have something expensive and the warranty's going to take care of it but I won't be a happy camper if it doesn't. Also, I'm assuming that Delta's history on payment of claims is good because the reviews were decent. They are rated in the top five on various sites that I visited to research different kinds of warranties. I also felt that for the value, as long as the service is cracked up to be, it was a better price. I then got their five-year auto warranty and had it completely paid. Their rep gave me a consideration, which made the tipping point for choosing their plan over a couple of others I was looking at. He also gave me enough information that I had confidence in and he answered my questions satisfactorily, so I felt that this is going to work.
Reviewed March 20, 2017
I had a car warranty that expired with another company. They wanted me to renew it but for more money than what I had and I didn't have the money at that time. So, I saved up money and when I had the money, the price went up, so I didn't renew with them. I really needed the warranty and I thought that it was very important that I did have it. I have children and I'll never know what goes on with my car. I want a deductible fee so that the car could be reliable for us. I looked at other companies and wondered why it would be so much to pay if I'm giving them everything in full. I found Delta and Jim, the rep I talked to, was awesome. He sent me so many emails telling me other things they offer. They were more affordable and I was trying to pay in full so I wouldn't have to pay over $100 to fix the car. In addition, Delta offered more as well because the other company wasn't willing to fix the motor if it goes out and I would still have to come out of pocket.
I filed a claim yesterday because the windows of my car won't go down and I hear a "clicking" sound. It has something to do with the power and the window motor. I initially tried to call Jim back, but I forgot his extension. I talked to another guy and he didn't really explain everything like Jim did so I was confused. I was telling him everything what was wrong with my car and he gave me a claim number, then told me to call him when I get to the shop. He was also telling me that I have to call Delta every time I want my car checked out and then, have the repair shop to call him. But I was under the impression that I'd only show the shop the card and I never knew that I was going to have to file a claim first. I plan on taking my car to the shop if they are open tomorrow to tell me exactly what's going on, if it's a major fix and how long it will take for them to fix it.
Reviewed March 19, 2017
We recently purchased a used vehicle and I signed up with the Ford Motor Company for their extended warranty plan. Then I saw the Delta Auto Protect online. I did some research and contacted Delta via email, talked to a representative, and it was a no pressure thing. It was like, "This is what we have. When you're ready, give us a call." He answered any question I had and I really appreciated talking to him and giving me time to make a decision on my own. I had to check out their credibility and look at the parameters of their warranty versus the Ford warranty. Then I decided that Delta Auto had a superior product, so I went with them. I called them up, told them I was ready to sign up, and did it because everything checked out.
Additionally, one of things that I liked about their plan since I travel from time to time, is that, unlike with Ford where they require the owner of the vehicle to have the car serviced by a Ford dealership, if my car breaks down, I don't have to go looking for a Ford dealership and I can just have my car fixed. It was just an excellent experience.
Reviewed March 18, 2017
Delta Auto Protect gave me a better deal than the other warranty companies I found. They seem to be pretty good, too. Their sales rep did a good job, was very courteous and knew what he was talking about. He had everything covered and he explained everything about the coverage pretty well. He also sent me an email and a hard copy about it. For their sales rep, I'd give them an A. But I have to call Delta to ask if they are going to send me a little card that I can put in my wallet and show to the Ford dealer, and if I have a problem, like a flat tire or a breakdown, and needed a tow or road assistance, I'd have a number to call.
Reviewed March 17, 2017
Delta Auto Protect looked pretty good online, so I gave them a try. I asked them where I could take the car in, what facility nearby my house where they could go into and what they paid for, and they answered everything. Delta really helped out because I had some issues with an alternator late at night. I was a little bit nervous and they told me not to worry. They took the car in and had it towed. And they fixed it. I paid my deductible and it worked out pretty well. When they fixed my alternator, I spoke with Michelle and she was very helpful. She also gave me a call once my car was ready to be picked up. I haven't had any issue since then and they also secured the tow.
The warranty is definitely valuable because if I didn't have it, I would have been out of a couple of $100 easily. I know in the future Delta would definitely be there if anything should go wrong. They have good service overall. They really work with people. My experience was delightful and I would definitely recommend Delta to my friends.
Reviewed March 16, 2017
My friend said Delta Auto Protect is a great company and I was looking for an auto warranty provider so I called them. My wife had a problem with the wheel bearing so I brought the car in then put it in and she dealt with Delta. They picked up the car, shop was paid and went on my way. I had to go to work and Delta did whatever they had to do and I picked it up right after. It was a very easy process. They were very easy to deal with and very courteous. I'm very, very happy with the experience and they have fast and great customer service. I would definitely refer them.
Reviewed March 15, 2017
I usually purchase some type of an extended warranty on any used car that we wind up buying. A lot of times, we can get it through the dealership that we buy the used car from. But in this case, it was much more lucrative for us to buy from Delta than it was to buy from the auto company. I found Delta Auto Project when I Googled extended warranties. They were one of the results that came up and had a good rating. We called another company but Delta was the better choice and I bought the policy for my daughter-in-law. The specialist was very good. This is the first time that we've ever purchased something like this online and he made it very comfortable for us to do that. He also explained things very well. We're very pleased.
Reviewed March 14, 2017
We had bought an expensive used vehicle that didn't have a warranty. Based on some of the information I read on the internet, we got Delta Auto Protect. The rep that I dealt with was very informative. He answered all of my questions and explained how everything works.
Reviewed March 12, 2017
I needed to get an auto warranty for my car. Delta Auto Protect was recommended by someone I know and the coverage seemed good. They were excellent and the rep I worked with was very good and helpful.
Reviewed March 9, 2017
The auto warranty provider being given to me at the dealer was way too pricey so I decided to shop around myself. I went with Delta Auto Protect because of the price and what they guaranteed me as a deductible was pretty competitive to everybody else. I started everything online then I called Delta first, the rep gave me a few quotes over the phone and I told him I was interested and that I was shopping. He was pretty brief and called me a few times to make sure that I shopped around and the price was competitive. He called me back on a Monday and that's when I purchased it. It went smoothly and was a really good experience.
Reviewed March 7, 2017
For peace of mind, I looked into getting an auto warranty. Since Delta Auto had the best deal, I went with them. Their representative was good. I’ve only had the warranty for a little while, but everything has been good. They are friendly and has good service.
Reviewed March 6, 2017
Jim's a good guy. He threw in a lot of promotions for me and got me the coverage at a price-point where I was looking to spend. He worked around with me. I purchased this coverage about seven months ago, when I bought my car. I just went in for my first claim and it was great. The claim rep, Jessica, was excellent. They were very accommodating and they took care of everything. There were no games and the claim process was simple. I brought the car at my shop. The dealer just dialed in Delta's toll-free number, gave them my VIN number and then told them what I needed and got approved right there. They also asked me if I needed a rental, which I did. And I took advantage of the rentals.
When I came back a day later to pick up my car, it was good to go. The car's ball joints and control arms were pretty much shot and they said they needed to be replaced. And it was pretty cool that Jessica took care of it. Delta is the easiest company to work with. They have very personable and knowledgeable staff. When you need them, they're there. I haven't had the same with the other companies I've had in the past. It's definitely valuable. The repairs were much more than what I paid for the coverage. And I still have the coverage. So, I think I'm winning on that end.
Reviewed March 5, 2017
My car was going out of warranty so I decided that I wanted to keep my car and protect the investment by getting a warranty. Delta Auto Protect's website seemed good and the price was much better than what I was offered through my dealership. The sales rep was very helpful, sent me all the materials to read and offered me some incentives that work quite nice. I liked the $50 worth of free car washes. So far so good. I haven't had to make any claims yet but I hope it's as easy and pleasant as my experience so far.
Reviewed March 4, 2017
The factory warranty of my car ended and I figured that I needed something to protect it. I did a search on Google and Delta Auto was the first warranty provider that I saw. I called them and set up the warranty over the phone. The person I talked to thoroughly assisted me and explained everything.
Reviewed March 1, 2017
Arron did a very good job with the claim. I am disappointed with the procedure and the way that Delta handled the claim. I was under that Delta would take care of fixing the van, but when it came down to it, they would only pay a specific amount, but yet still insist that you use certain shops that charge more than Delta pays. I believe I could have taken it to my local mechanic and not spent as much as I did going through the warranty process. I will not purchase a extended warranty from Delta again on my next vehicle.
Reviewed Feb. 25, 2017
I always buy pre-owned cars and I extend the warranty, and my experience with Delta Auto Protect was good. They’re very quick to get back to me on the pricing and they had the best price. When I wanted to make sure that the GPS and electronics were covered, the rep sent me the contract and pointed out to me that everything was covered so I felt comfortable. Then he gave me a quote which was about $1,800 and lowered it a lot to $1,300 if I agreed to pay one payment upfront, which I did. So that’s what made me decide to get it.
The only thing that they messed up in the beginning was my billing address. It was different from my home address so I wanted to change it on the contract and it took a couple of days. They kept sending me the wrong address but they finally corrected it. Also, when I had a question about the mileage and called the 1-800 number instead of calling my salesperson, I was on hold for a little bit. But once I talked to a rep, he answered my question. Hopefully, down the road, if I have something wrong with the vehicle and I’ll file a claim, there won’t be an issue with me getting it resolved and talking to people.
Reviewed Feb. 22, 2017
I have a brand new vehicle and needed some kind of protection further down the line in case something happens to it. I went online and found Delta Auto. The rep answered all of my questions when I called and that's what prompted me to go ahead and buy the extended warranty. I'm very satisfied.
Reviewed Feb. 17, 2017
I always get auto warranty whenever I get another car. I've been talking to Delta Auto Project on and off for over a year. I researched them and decided to do business with them. They've got good coverage and a decent price. I just got another car and I emailed them, told them I was interested and the characteristics of the car. They emailed me back, I called them, we discussed the details, and I signed up. They were knowledgeable and understood what I wanted. They understand their products and gave me all the details. They got a couple of the details wrong on some of the paperwork, but that got straightened out before we got the final documents and signed them. It was no big deal and everything was fine. I have no issues with it.
Reviewed Feb. 16, 2017
We purchased a used vehicle so we decided to acquire an auto warranty. We were offered one at the dealership but we decided to check around first before we made that decision. I was getting quotes, found that Delta's offer was good and I was comfortable with the pricing. The Delta gentleman I talked to gave good information and has a general sense of knowledge. I have not yet used the services but so far, in terms of signing up, the experience was simple.
Reviewed Feb. 15, 2017
Our auto warranty had expired and I started doing research on the internet, found several different companies, and read reviews. I called Delta Auto Protect because I wanted to see if they would answer the phone. They did and I told them that my current policy was going to expire that day and that I had already talked to the current one that I had and they were ridiculously priced. When Delta gave me the price, I was shocked because it was almost half of what the other company gave me and they had better coverage. In fact, Delta has the best coverage for the least amount. They have a lot of reviews, too, so they are doing things right. It didn’t take me long to make a decision and purchasing the warranty was pretty straightforward. Also, their salesmen weren't pushy.
Reviewed Feb. 14, 2017
Rick answered my call about purchasing an extended protection plan for my vehicle. He was courteous, professional, knowledgeable and not "hard sell". I had previously spoken with three other national providers who did not come close to matching the experience I had here. I would recommend him and Delta to anyone looking for this product.
Reviewed Feb. 11, 2017
My current auto warranty is expiring and I liked the reviews that I read about Delta Auto Protect. I submitted an online inquiry for quotes then someone called me and gave me a really good rate. I haven’t gotten my paperwork yet but so far, my experience with them has been good.
Reviewed Feb. 9, 2017
I just bought this car and it has no mileage, but I figured getting an auto warranty would be worth it. I researched a bunch of providers and Delta Auto Protect seemed legit compared to the other ones. Also, the other companies were trying to push me into buying something right away but the reps from Delta weren't pushy about it and they explained everything that I asked.
Reviewed Feb. 8, 2017
We had a really interesting experience with this company. We had some serious difficulty getting a claim paid. Over 30 days after the job was done they still kept giving us the run around on payment. Because of this, we left some negative reviews on sites like this. Another follow up call for payment was placed and this time we were told that because of the negative reviews they put a stop payment on the claim. They would only pay IF we removed the reviews. For one site they actually gave us a phone number to call to take the review down. This explains why they have some positive reviews. They, in our case, refused to pay a claim that they had authorized until anything negative was removed. I would seriously recommend not doing business with this company as a repair facility or a vehicle owner. They were very dishonest!!!
Reviewed Feb. 8, 2017
I acquired an auto warranty on the thought that I would have my vehicle a little longer than what I would normally keep an automobile. I did a little search on the web and saw Delta Auto Protect. I saw some of the comments. Majority of the comments I did like. There were some comments that were of concern, but I used my judgment and decided to go forward anyway. The Certified Vehicle Protection Specialist was professional, courteous and knowledgeable. As far as the service representative that sold the policy, I would recommend them. They are pleasant and I had a good experience overall.
Reviewed Feb. 7, 2017
Aaron ** was very helpful to me when he called. But this was only to inform me the repair had been approved. My mechanic had a very different experience. When my mechanic initially called Delta to get approval, he was kept on hold for 20 minutes and finally had to give up and try again another day.
Reviewed Feb. 7, 2017
Delta's price and rating were quite in the same game with some other competitors but the first rep that I spoke with was pleasant. After I read the policy, I was trying to get a hold him so I can purchase the warranty and he never returned my call. So when I called back, another salesperson sold it to me. It's been an okay experience so far.
Reviewed Feb. 6, 2017
The rep from Delta Auto was business-like but still polite in the sense of communications. He asked me what I was looking for and gave me a quote about what it would cost and went on to tell me exactly what it covered. They had a good price and coverage. Also, he had knowledge of any question that I asked and gave me an answer. All in all, it was a good experience.
Reviewed Feb. 5, 2017
Our warranty will be expiring soon and we were looking at possibly trading for a new vehicle. Then we decided that we would just keep what we had and check into getting an extended warranty on it, because we both are happy with the vehicle we have. We checked several different warranty providers online and made phone calls to a couple of them but the information we obtained on the phone didn’t appeal to us. Delta Auto Protect was the one that we checked out online. We checked some of their reviews and then when we talked to their representative, we decided that was where we would choose to purchase. Sean, our rep, was very polite and very helpful. The fact that he did not rush through the information gave us time to process what we were getting. He answered every question that we had so we were very pleased with him. The others we talked to, they wouldn’t give us time to ask questions and wanted to just rush through everything.
Reviewed Feb. 4, 2017
I cancelled the warranty that I had and re-upped with Delta Auto Protect because they offered a hi-tech package for my car that I needed. I mostly did the purchasing online but they also called me and answered all of my questions. I didn’t have any problems or issues signing up.
Reviewed Feb. 3, 2017
I was Googling information on a warranty program and came across Delta Auto Protect. They were the first people I spoke with and I was comfortable with the salesperson so I signed up after the initial phone call. I had questions since my initial phone call and the people at Delta were very pleasant and forwarded more information. Also, they’re very friendly and knowledgeable. So all in all, the experience has been pleasant. I purchased the warranty package from them before I had purchased a vehicle so I haven't had a claim experience yet. Moreover, the only option I was given was a one-time payment. It will cover five years and 100,000 miles, which is really great.
When I initially spoke to the salesperson, he said that there were seals and gaskets included in the coverage, and then when I looked over the details of the sample contract, I don’t see a comprehensive seal and gasket coverage as I thought we would have. I‘ve owned a BMW for 20 years and I know specific things akin to the initial BMWs. The seals and gaskets tend to be the biggest failures of that type of vehicle, and I was on the market for maybe getting another BMW. So, that’s my only concern in moving forward with keeping the coverage. It won't do me much good to have that coverage if it doesn’t cover those kinds of things.
Reviewed Feb. 2, 2017
My brother-in-law has his money in a trust and the car he was purchasing did not have a warranty. My son works with someone who sells cars and they use Delta for getting their warranty policies on their cars. So I checked around and it looked like a very good company and a very good policy. I had called up in advance to get a price because I needed to have that to provide to the trust people that has his money because they would be putting up the money for the warranty as well as the car, and the rep was very nice. He gave me a quote immediately after I gave him the description of the car and the VIN.
It was about a week later once we finally got the money approved for the car itself and that’s when I called back and got the warranty. And I was given a discount for paying right away rather than putting it off. That part of the process worked well. They were very helpful and seemed to be knowledgeable people. Also, the price was good for the coverage. Being a used car, it checked out well and had already been inspected. It’s nice to know that there is a warranty coverage for my brother-in-law even if we haven't filed a claim yet because he really can’t afford a major payout for a repair. I had a very easy experience with Delta.
Reviewed Feb. 1, 2017
Excellent service. I would like to commend the service provided to me by Mr. Rick **. I called looking for information and pricing and Mr. ** was prompt, informed, courteous and helpful. I signed up for the coverage. All associates should be like Rick. You are very fortunate to have him in your employ.
Reviewed Feb. 1, 2017
I wanted security against major repairs and Delta Auto Protect was quickly responsive with an agent on the phone who gave me a definitive quote which seemed reasonable. When I purchased the warranty, the rep was professional and straightforward. It was a good experience.
Reviewed Jan. 31, 2017
We researched many auto warranty companies when we were buying our Mercedes. We chose Delta Auto Protect and went with their diamond premier program which is their top level coverage. We chose them because of their good history and a friend of mine recommended them. I recently had to go into the dealer for a rumbling noise from the front end. Delta Auto was quick to respond and approve payment right to the shop. Scott at Mercedes Tampa found a few other things needed on the car and the claims agent took care of that too. Overall Delta Auto Protect is the right company for the job.
Reviewed Jan. 31, 2017
My auto warranty will be due in a couple of months and I like the idea of having protection. I like the fact that Delta Auto Protect is one company wherein I can make a phone call and I can ask for the guy I talked to previously. I like their coverage and a list of everything that is covered is there. So, I went with them and I had a good experience in the buying process. Their rep was very helpful. He was knowledgeable, genuine and he's not pushy. This warranty would kick in after my vehicle’s warranty has expired. I had a generally positive experience and I feel confident that I have a product that is rated well. They should be there when I need them. Overall, it was a satisfying and educational experience. I feel confident that it's a quality product.
Reviewed Jan. 28, 2017
The truck warranty was getting ready to expire and when I went to Delta Auto Protect, their rep made the purchasing process simple. I also liked that they have a fair price. It was an easy experience.
Reviewed Jan. 27, 2017
From the little bit of checking I did, Delta Auto had the best deal for the money. I just made my first payment of $1,500 upfront and that gave me a savings because it will be $400 more if I did the payment plan. Also, they're local. I'm 15 miles South of Philadelphia and I'll be a little leery if somebody offered me a warranty for $1,500 all the way out there in Dakota or somewhere and I'm in Pennsylvania.
The specialist did a pretty good job. He was very personable and offered his assistance any time I needed it. Hopefully, I do but hopefully I don't. I'd hate to spend $1,500 and never have to use the services but for the particular vehicle that I purchased even though it was 10 years old, if anything breaks down, it will be very expensive.
I have the Premier Diamond warranty and I'm pleased with it. They gave me a $100 credit towards a blown-out tire or damaged chrome rims and that's a bonus because my rims and tires alone might be worth between $2,000 and $3,000. And the deductible is not bad even though after I purchased it, I saw another company who had a zero deductible. Being on disability, I'd be as cost-conscious as possible. I can't walk outside, throw money in the air then whoever catches it, that's fine. I have to be careful how I utilize what I have because there's no overtime and there's no holiday pay. But I'll recommend Delta Auto for what I know because it's hard to determine how good a service is until you need them.
Reviewed Jan. 26, 2017
My friend recommended a website and I accessed that website. And Delta Auto Protect was one of the most recommended auto extended services there. However, it was not cheap for sure. But they offered me something even better when they heard that I was just searching for more options. They gave me a good offer, including more mileage and road hazards on my tires. I purchased the warranty right away when I got my car, sometime in December. And the boy I talked to was very good and purchasing process was perfect. However, I haven't received any confirmation of the information I sent online about the tires. I have a number and I accessed it at their website. I get everything there, but I don’t know if they sent something on mail or everything’s gonna be online. I sent everything but I haven’t heard from anyone.
Reviewed Jan. 25, 2017
I was shopping around for a warranty for a while and found Delta to be the best price and coverage for the $. My experience with Rick was great and he was able to help me get my car covered quickly. Highly recommended!
Reviewed Jan. 24, 2017
I got a few e-mails from Delta Auto Protect a while back when I was looking for extended warranty. Then I called them to get coverage and the sales rep was very informative and helpful. He let me know basically what the different plans are. I just got it and never filed a claim yet, so I have to wait and see their service. But it’s been good. They did what they had to do.
Reviewed Jan. 23, 2017
My car was nearing the limit for manufacturer warranty, so I shopped around other companies. The rep that I spoke to undercut the price and gave a little bit more warranty, so I went with Delta Auto Protect. So it was a good experience overall.
Reviewed Jan. 19, 2017
I was getting close to my 3-year, 36,000-mile original warranty so I decided to look for another one. I went with Delta Auto Protect because the Better Business Bureau, Yelp, and Pissed Off Consumer rated them better than most. They sounded legit because there are some outfits in the marketplace that are more fly by night. I got an online type because compared to the manufacturer's which was about $4,800, I could find one online for between $1,800 and $3,600.
However, Delta's finance or payment area doesn't know how to work with customers. They told me that they had to take a check over the phone and I told them that it wasn't going to work, but they insisted on it so I did it. Three days later, I was called by a guy who said that my check didn't go through. I told him, "That's correct. I told you it wasn't gonna go through because you have made out the bill to my name but it's a company car so the check came from my company and those two don't match the bank." I asked them to send me a standard invoice instead like normal companies do, and they said they will also send me an e-mail invoice. I told him I was fine with that and I can pay from that with my company check. But it has been two weeks and I have not received any of them.
Reviewed Jan. 18, 2017
I saw an ad on TV for Toco Warranty and I called them. But every time I asked them where they were based out of, I would either get cut off or be put on hold. I ended up Googling for warranty, and Delta Auto Protect came up and I called them. I got a guy named Sean who emailed me and we talked a couple of times on the phone. I was very uncomfortable because to lay $1,200 on the line with a credit on the internet was frightening. Also, nobody who I knew had ever done anything with Delta so I was hesitant about going with them, too. But the certified vehicle protection specialist touched base with me and gave me his phone number and emails. It was excellent interacting with him. He did a good job and I wasn't sold on. We talked and I got to the point where I felt comfortable and getting the warranty was something that I needed, especially that my Jeep ran out of warranty. Overall, it was a refreshing experience.
Reviewed Jan. 17, 2017
The warranty that I have on the car is about to expire and I wanted to extend it as having an insurance means a lot to me. I liked what Delta Auto Protect covered and I also liked the person that I dealt with very much. It was an excellent experience and they were very thorough and went into everything. They were also very professional. They understood what I was talking about and explained everything about it.
Reviewed Jan. 15, 2017
I purchased a new vehicle and looked for an auto warranty. Delta Auto Protect had good ratings in Better Business Bureau so I went with them. The conversation went well with the sales representative, however, the follow-up was a little bit questionable. It was a dead zone for a couple of weeks and I was a little bit in the dark on where it stood on approvals. But when I called in their customer service, they dealt with it instantly so I'm happy with them getting back to me. So far, they are quick to respond and the rates are fair.
Reviewed Jan. 14, 2017
I've got a car that’s outside the manufacturer’s warranty and I was not comfortable with it. I wanted to hedge my bets so I looked into acquiring an auto warranty. I went with Delta Auto Protect because of their price, mostly. I bought the policy and I was about to cancel because they didn't cover as much as some of the other did but Delta made a price adjustment to compensate for the difference in coverage so I stayed. Delta people seemed to be professionals interested in retaining their customers. The customer service team was responsive, tenacious, and doesn't ever give up. They were on point and knew what they’re talking about.
Reviewed Jan. 9, 2017
I just bought a car and wanted to make sure it had a warranty on it. I looked online to see who they said was a good and reputable auto warranty provider and Delta Auto Protect was number two. I called number one but they were a little too expensive so I went with Delta. Their rep was nice and gave me a real good deal. He also seemed very knowledgeable. Though I haven’t made a claim yet, everything’s been just fine.
Reviewed Jan. 8, 2017
I got a truck for my son and it had over 100,000 miles on it so I wanted to protect it. I checked out six other sites and liked everything that Delta had to offer. Keith, the protection specialist, didn't push anything on me. He was calm, nice, answered all my questions and I liked working with him. I have an employee that worked for me that I was looking to see how much warranty would be for his vehicle so I talked to another gentleman today. He answered my questions and was nice, too. With Delta Auto Protect, things are turning out pretty well but they don't do warranties when an item goes over 130,000 miles.
Reviewed Jan. 6, 2017
Having an extended auto insurance is very valuable. I was skeptical at first, but Delta was worth the call and they gave me the best coverage for the money. Working with the certified vehicle protection specialist was very pleasant - it wasn't a rushed deal. They went over the whole detailed process because at the time I didn't have my payment information. They were accommodating for me to get the payment to them.
Reviewed Jan. 5, 2017
I was in the market for a used, pre-owned vehicle. Considering mileage and use of vehicle, having an extended auto insurance is quite valuable. Delta offered additional coverages for a cheaper price. Their specialist was friendly but a little “sales-pitchy.” But that’s his job and I had 30 days to cancel anyway, so there wasn’t too much of a risk. It was, all in all, a positive experience. I've called to get some clarification on a couple of things and most everyone I've talked to has been helpful and informative.
Reviewed Dec. 29, 2016
I bought a used vehicle and wanted an extended policy so I pulled several companies online, called each of them, and Delta Auto Protect offered the best rate. My interaction with their representative was good.
Reviewed Dec. 28, 2016
A few of my friends had extended auto warranty policies and seemed to like them. So I went with Delta Auto Protect based off some of the referrals that I got and then I also checked their ratings. I haven't had to use the warranty yet but the protection specialist did a really good job. I've already recommended them to somebody.
Reviewed Dec. 25, 2016
Anything could go wrong, so there is a need to have an insurance on everything, including vehicles. So I've called around a couple of places, then I ended up calling Delta Auto Protect. Their reps were good, knew what they were talking about and their information was accurate. They were prompt and were not pushy, and they even gave me enough time when I was undecided. There were some issues going back and forth with my email, so I contacted customer service. It was a little bit frustrating, but overall they were caring and everything went well eventually.
Reviewed Dec. 21, 2016
I bought a used vehicle and needed to get a warranty. Delta Auto Protect seemed to know what they were doing and they've been in business for a while. Their protection specialist who helped me through the process was knowledgeable and very polite. Overall, they've been outstanding and I'm very happy with my experience.
Reviewed Dec. 20, 2016
I have a used vehicle that still had its factory warranty on it but it was getting close to getting expired. Delta Auto Protect gave me a better deal than everybody else and it was really good. The rep I spoke with helped me out and gave me all the details of everything I asked so everything was good. He said I was gonna receive a little card in the mail to show if I ever needed to get anything taken care of but I haven't received anything yet.
Reviewed Dec. 18, 2016
Delta Auto Protect was recommended by BMW dealership. Their protection specialist was great and he gave me a great price, went over everything in full details, and answered all my questions. Their customer service is great as well. I needed a control arm and they had that replaced. They work directly with the shop so the shop got paid directly and that was it. It was excellent. Delta is a great company and I recommend them.
Reviewed Dec. 13, 2016
My sister gave my son a 2007 Land Rover that she used to own back in New Jersey and my wife’s mechanic recommended getting a warranty for it. All the other warranty providers weren’t doing it for some reason because of the age of the vehicle but Delta looked into the VIN number. My sister serviced it at the Land Rover dealership throughout the whole process so it has a very good background and well taken care of. Delta took a chance with it. I sent the contract through email over to Land Rover and their guy reviewed everything and he said everything is covered on that warranty. I had a hard time with the contract in the email and what I'd like is a hard copy in the mail. I like reading stuff in front of me. I’d really like to know how the warranty works. Hopefully I don’t have to use it but if it’s there, I’d definitely like to have first class service.
Reviewed Dec. 11, 2016
We checked out a few different companies and we saw that Delta Auto Protect was rated very well online. They also had a competitive rate. We called up and their representatives were very friendly. Their team stayed on the phone with us a long time explaining everything. They were extremely informative. I give my vehicle protection specialist an A plus. I also called one time and a rep picked up right away to answer my question. Overall, Delta Auto Protect is awesome.
Reviewed Dec. 10, 2016
Aaron ** did a great job assisting me with making sure all my questions were answered and stayed in good conversation with Crest Cadillac Company repairmen who were working on my truck and Aaron kept me updated adequately. Great Job!
Reviewed Dec. 10, 2016
I have a used vehicle that I was looking for coverage. I was looking for the best company out there and saw a few ones, and Delta was the best with their reviews and they were top-rated so I purchased from them about six months ago. Three months later from purchase, I had a problem with my door locks and window so I called up Delta and let them know I was dropping my Acura in the morning. They called me up personally and got all the information and then I went back to the Acura dealership after work and the car was all fixed and paid for. So far, so good and I was very happy with Delta's service. They were very quick on the draw. I've referred a friend of mine to them.
Reviewed Dec. 9, 2016
My warranty was going to expire so I looked into getting another one. I heard some good things about Delta Auto, and I read some good reviews on them, so I decided to try them. When I was purchasing the warranty, the Delta rep was nice and professional. He was a good guy. As far as professionalism and courteousness, I would recommend them.
Reviewed Dec. 8, 2016
I just wanted to say Rick ** was very professional and a class act. I took the time out to asked Rick, was there a survey, that I could fill out on his behalf? Rick didn't make a sales pitch, it just seemed like old friends talking, shooting the breeze, and while conducting business. Rick is an viable asset to your company. He made me feel comfortable, every step of the way. Any questions that I needed addressed, Rick took time to explain each point of coverage in my policy. At the end of the day, I made a friend. I'm glad I choose Delta Auto, and I'm happier to have meet Rick **. I would recommend Delta Auto and ask for Rick **. If you think my feedback is not valid, ask for Rick, and you will be inclined to leave him positive Feedback as well.
Reviewed Dec. 8, 2016
I bought a used vehicle and I wanted a warranty on it. That way I wouldn’t have to worry about repair costs later on. I Googled aftermarket warranty companies and there were three different sites where Delta Auto was rated highest on both customer service and price, so I went with them. Their reps were excellent. They worked with me and answered all my questions. My purchasing experience went very smoothly.
Reviewed Dec. 7, 2016
The type of car I bought didn’t come with a warranty that's why I looked at getting one. I liked the customer service I received from Delta Auto Protect and their price was attractive. Also, their rep was very informative and really laid out what the warranty covered. He was very helpful.
Reviewed Dec. 6, 2016
I recently purchased a used car and I figured I’d buy an insurance on it so that in case something happens, I'll be prepared. I was going to go with a company called Endurance. However, I talked to Delta Auto Protect and they made me a deal I couldn't refuse. It's all about the money. I also had no problem with their rep and I just had to call him once about some document I didn't get and he called me right back. The warranty hasn't gone into effect yet but everything they sent me was what they said I was supposed to get. It looks like everything is legit.
Updated review: Dec. 7, 2016
Spoke with an agent and they have followed up with the body shop to resolve my matter. Reimburse for the tow and car rental. Very pleased at this point.
Original Review: Dec. 3, 2016
This company was great during the sign up process. Now that I have a claim, I can't get any assistance. I opened the claim, now the dealership as well as myself have been trying to contact them for approval to do work and we can't speak with anyone. What's worse is, the calls go to an answering service now, not even the actual company. It's been 2 days and no return call and meanwhile my car is sitting not being worked on. Sounds like a scam once. They will easily take your money but not so easily help you.
Reviewed Dec. 3, 2016
I had Delta Auto Protect on a couple of vehicles and a couple I don’t. We decided to keep the vehicle for another three or four years so we decided to get it. I haven’t had to use it but I'd recommend them.
Reviewed Dec. 2, 2016
I just finished a Diamond Premier 3 yr / 50,000 mile warranty that I purchased from Aaron at Delta Auto Protect and this is my review of working with them.
Repair #1: My first repair was a transmission failure driving home from work one Wednesday evening. I was able to limp it in to the dealer and I made the phone call to Delta to get a claim # before I got there. The dealer diagnosed the transmission first thing in the morning as unfixable and needing replacement. They called Delta to get approval, after waiting on hold for 30 minutes they were told that the repair would need to be ok'd by one of their own technicians and he would call within 2 hrs. 4 hrs later and still no call so the dealer called them back, and yes 30 minutes on hold again only to be told that it would be two more hours until their technician could call back.
Now it's the end of the day Thursday and the dealer calls me to say they still haven't heard back from Delta, so I call Delta. Again they say their technician is to busy too look at my claim but this time they say they are going to expedite it! This is when I ask about getting my free rental car per the warranty contract only to find out that the warranty will only cover the car rental for the length of the repair not for how long your car is at the shop. A transmission change is 8 hrs (8 hr repair = 1 day of rental and 4 hr repair = 1/2 day of rental, etc.) and since I haven't gotten approval yet from their technician I don't even know if the rental is going to be covered.
Finally at 5:30 in the evening they ok the repair but they tell the dealer they want to install a used transmission, and they want to get it from one of the junkyards they work with in my area!!! It takes all of the next day to get the transmission (with 75,000 miles on it) from the junkyard and there is not enough time left for the dealer to get it installed until Monday. After several calls complaining to them about how much time they wasted they ok two days of car rental instead one. (My car was in the shop from Wednesday evening until Monday evening.) My portion for the repair was over $300 because the warranty doesn't cover taxes or fluids/seals.
Repair #2: My second repair was on a Thursday morning for a wheel bearing and a motor mount. You would think this repair would be straightforward with an easy approval but again it took them from 9:00 a.m. until 5:40 in the evening to approve it. (The dealer and I logged over 90 minutes on hold during the day trying to find out what was taking so long.) They then told the dealer they would not pay for their parts, they could get them cheaper and have them shipped in!!! IT'S 5:40 AND WE WOULD HAVE NEEDED THAT INFO BY 4 TO HAVE THEM THE NEXT DAY!!! They also assured the dealer that they were OEM parts, not aftermarket parts. So the parts finally come in on Monday (and they are not OEM) but by this time screw it, just install them and get my car back. Again I was without a car for 5 days on a repair that was about 4 hours long!!! My portion of the repair this time was about $100.
Even though I received more in repairs than the $1300 I paid for the warranty I would not use them again because of the hassle dealing with them during the repairs and the subpar parts that I had to put in my car. I would also not want to use this warranty at a smaller shop where they don't have the personnel to sit on the telephone all day with this company or tie up one of their stalls waiting to get approval to fix your car.
Reviewed Nov. 22, 2016
I had a friend of mine that purchased a policy from Delta. She had the same car as mine and about the same amount of miles. When she told me about the deal that was being offered, I went ahead and gave her a call. She also told me that Delta had offered her a $100 free gift card if I was to go about purchasing the warranty. That sealed it up for me. I had a very good experience with their rep. He went over and beyond and accommodated me as much as possible.
Reviewed Nov. 18, 2016
The warranty on the car that I bought had expired. It’s an expensive car and having a warranty for it couldn’t hurt. Delta Auto Protect had good reviews and they were local. Their rep seemed knowledgeable, offered a good price, and explained everything well. The warranty seemed fairly comprehensive, too. I have no complaints. They were pretty direct with the paperwork.
Reviewed Nov. 16, 2016
I bought a car with low mileage on it but it no longer had its warranty so acquiring an auto warranty made sense to me. I did some research online as to what were the top companies, what were recommended, what had good feedback or bad, and I came upon Delta Auto Protect. The rep was very pleasant and very informative. He answered any questions I had.
Reviewed Nov. 15, 2016
We’ve had a couple of issues with our car after we bought it, but our son plans on keeping it for quite some time and will be doing a fair amount of driving. We decided we wanted to go ahead and give an auto warranty a shot. We went with Delta Auto Protect mainly for the cost. When I was looking online, I found that Delta was one of the top three and although there were others too, they were quite a bit more expensive. The other ones were double the amount and did not seem cost-effective. Delta seems to be covering at least the major parts and it seemed like for the value, was better than the other two companies.
I got ready for a hard sell when I talked with the Delta guy, but he was a matter-of-factly at first. That was fine and I was perfectly happy with it but I had to get used to his personality. He followed up later on with emails which I prefer a lot of times versus phone. We got along and he answered questions quite well. He gave me a price of a better deal and I also got a little bit of a better protection. He also threw in a couple of extra things, which is nice. I told him that I was going to make a decision by Friday morning and I felt comfortable enough with the Delta guy to call him back. I love my sales guy and he was great to work with. Afterward, I had to go through some logging processes to sign up and take pictures of certain things so that they could confirm what the mileage was. I was told that I was covered but I couldn't file a claim for the first 30 days and 1,000 miles. Overall, I’d recommend Delta Auto Protect.
Reviewed Nov. 14, 2016
I wanted to keep my car and my warranty is about up, so I got an auto warranty from Delta. Their price is what sold me to them. Working with the rep when I was buying my warranty was a good experience. I haven't gotten into using it, but so far, I would recommend them to a friend.
Reviewed Nov. 13, 2016
I am very pleased with Delta Auto Protect. Back in April I purchased a 2 year "Diamond Premier" warranty on my 2010 Range Rover Sport SC. I was nervous as I have never had an extended warranty but when it came time to have a repair, it went very smoothly. So far my car has needed Lower control arm bushings, a water pump and a vacuum pump. Delta doesn't cover fluids and bolts so I had to pay $79 for that. My warranty has already paid for itself and it has only been 7 months. I highly recommend this company!
Reviewed Nov. 13, 2016
I was talking to a friend of mine and told him that I was buying a car. I was looking for an extended warranty for it and he said that he had a good experience with Delta Auto Protect and recommended them. Then I called a couple of dealers and to see if they had any experience with Delta and one said that they do a good job so it was enough to validate for me. The only thing is I did call a few times just to make sure that they had everything they needed but it took a couple of days for them to get back to me on the telephone call. They were nice and very informative though. When I asked them questions, they gave me all the answers I needed. And they did respond quickly and got me the paperwork back that I needed. So far, I've had no issues and they’ve been very cordial. I've never had to file a claim as I've only had them a month but I'd recommend them at this point.
Reviewed Nov. 11, 2016
My factory warranty was about to expire and I plan on holding on to my truck. Delta had the best ratings off market research online and they had a wider range of coverage options to choose from than the other competitors. The experience with them was short and straight to the point. It was all business-oriented and no time was wasted. They explained everything that was gonna be covered and what was not covered in the best detail possible. They were also able to tell me about the special incentivized plans and what was gonna best suit my needs. There was no unnecessary sales pitch to it all. It was all pressure-free for the most part and their rep presented my best possible option where I didn't have to make monthly payments. They even got me in for a zero deductible for a diagnosis service call, which was excellent.
Reviewed Nov. 10, 2016
The ABS and Stability Track indicator lights came on. The Owners Manual recommended not to drive. I had to have car towed to dealer for diagnosis and service. I called Delta and promptly received a Claim #. Dealer discussed problem with Delta and was told to proceed.
Reviewed Nov. 9, 2016
I was going to buy a CUNA warranty through my credit union but Delta Auto Protect solicited that they also have the same CUNA auto warranty and that they broker it. So I got a little bit of a better policy for a better price than what my credit union was able to offer. The original guy I talked to, Jim, was decent, but he was pretty rude whenever I called back to get additional information and ask where my policy was. That got me thinking that I have 60 days to cancel my warranty for a full refund based on Texas law and I’m really considering it. It only cost me $1400 and on a newer vehicle that I have, it’s reaching the 36,000-mile warranty threshold where my factory warranty expires.
This warranty picks up for 5 1/2 years or 62 months, 100,000 miles, so any component that goes out is going to exceed $1400. I felt like it was safe but I’m very skeptical if they are really going to cover me. It sounds like a small shop and their lack of professionalism on the callback gives me concerns. I read mixed reviews where some people said they had a good experience with Delta. Other reviews say it was a big scam. They took their car in for warranty work and Delta was slow in responding. In some instances, they didn’t cover any of the warranty works that should have been covered. But Delta told me that their warranty was pretty much the same as my factory warranty, so it would cover everything that my factory warranty covers. Which I wouldn't know until I file a claim. I hope that I never have to.
Reviewed Nov. 7, 2016
I bought a car that doesn’t have the best reputation for reliability, so I wanted a little protection in case it did prove to be unreliable. I went with Delta Auto since it seemed they had the best deal. The rep I dealt with explained how the warranty worked. I told him what I wanted and then he got me the right package. It was straightforward.
Reviewed Nov. 5, 2016
My vehicle is under extended warranty when I bought it. It's fixing to run out within three months or like 15,000 miles and my wife said if I’m gonna keep it, I need to look into another warranty plan. I checked a few and some of them were really pricey. Then Delta Auto Protect gave me a cash price up front and gave me a good deal.
I told a couple of other people about going with them because the price was good but we’ll see further down the road. The warranty I have now on it covers quite a bit, but there were a couple of things it didn’t cover that cost me over $2000 to get fixed on my vehicle. I never filed a claim yet but the coverage seemed really good and extensive compared to a lot of the other plans I talked to which didn’t want to cover some things. This vehicle has aged but it's been under warranty for a while and they’ve seen it’s been maintained and taken care of. So I’m hoping that they will take care of me down the road if I have an issue. So far, I’m satisfied. The sales rep seemed pretty nice and he reasonably answered my questions. It's great as far as talking to them.
Reviewed Nov. 4, 2016
Shawn was extremely helpful in addressing all the benefits of your policy. He was very knowledgeable of product details and left me extremely satisfied with my purchase. I will certainly recommend your product to my family and friends. Your cost factor and product features were more than competitive.
Reviewed Nov. 4, 2016
I had once had an extended warranty with Delta before on a previous vehicle and Delta was very good. So I originated a policy with them again and the price that I was given was very good. I thought I would continue with my vehicle beyond the factory warranty that I have on it which was just about up. However I decided shortly afterward that I would trade my car rather than continue with it. It's still within the 30-day period where I can either go ahead with it or not, so I cancelled the policy. I was informed that the refund has been processed and I expect it will come through. But in terms of dealing with Delta, everyone was very good. They were very helpful and professional.
Reviewed Nov. 3, 2016
I wanted to have peace of mind so I got Delta Auto Protect. When I called, somebody talked to me right away. They gave me a phone number and name so that, in the future, I'll have a person that I could call directly and deal straight which was great. I haven't done any claims with them yet but so far, it was a good experience.
Reviewed Nov. 2, 2016
I had Delta Auto Protect before and I left, and I just got it started over again for my vehicle. I shopped around previously and liked the rates that Delta offered. Their rep was good, efficient, informative and able to answer all my questions. Getting the policy started was an easygoing experience.
Reviewed Nov. 1, 2016
I liked dealing with Jessie on the offers on the 2 cars and the final pricing was too good to be true. It does not cover everything I needed but hopefully enough that if something does go wrong I will be protected.
Reviewed Oct. 30, 2016
I recently purchased a Delta warranty for our vehicle, which I felt was a fair price for great coverage. The sales rep Jessie was very professional, helpful in explaining what the policy will cover. I hope never to have to use it but feel comfortable in the event we need to.
Reviewed Oct. 26, 2016
Delta's sales rep, Jesse **, did a wonderful job of explaining the Diamond Premier Program to me. If the company does everything as the program is touted, I will be an extremely satisfied customer. I have had similar programs in the past. So far, all have performed reasonably well. It is my hope that Delta, being a larger company, will be readily accepted at any auto service center or mechanic shop.
Reviewed Oct. 26, 2016
Vehicle Extended Warranty - I went online to look for a warranty for my car and got immediate response from Jessie who walked me through the program and set me up quickly and at a very good price. After doing my research on Consumer Very Affairs I was hooked, so far I am very satisfied.
Reviewed Oct. 25, 2016
I’m insurance-oriented and believe in insurance protection. Delta Auto Protect's website gave me more information than most others. Their rep was great - very knowledgeable, professional, helpful, and responded to questions immediately. I haven’t needed the warranty yet but so far, so good. I have received all the information in the mail but I would’ve liked if they had an ID card that I can carry in my glove box so that if I did have a problem, I could hand it to my service provider.
Reviewed Oct. 20, 2016
Delta Auto Protect gave me better coverage and mileage than some of the others I had checked on. I went straight with them after I saw that they had previously warrantied the car owned by the guy that I bought it from. Their reps were very professional and patient because I told them that I had to think about it, but when I did call back, they were very helpful. I also got a followup from them to make sure that I read all of my paperwork and filled it out before I signed it off. It was an easy process and I got a very good deal for the miles on my car.
Reviewed Oct. 19, 2016
I have a car that I was looking to get a warranty on. I saw Delta's ad and then I called them up. They were very helpful and answered any questions I had. They also gave a really nice price. Everything was real good.
Reviewed Oct. 15, 2016
We usually purchase cars that are past their factory warranty and tend to keep the cars for as long as we can until they become money holes. The security of an extended warranty is why we were interested in it. I called Delta and the salesman wanted to make the sale right then. He kept offering free inducements and eventually I said yes. However, I thought about it and I hate being pressured because I still didn't know much about the market. I hadn't had my studies. So I went back to the internet and started looking up reviews in the Better Business Bureau website. Delta is a company that looked like it had some issues and I felt uncomfortable with the product, so we didn't buy it. We have a hard-top convertible and we found very few insurance companies that were willing to cover all the moving parts. It's a lot of little things and any one of those could go wrong.
Reviewed Oct. 14, 2016
I have to say my first claim for my power steering pump went rather smoothly. I contacted my warranty company to initiate the claim. Once the stealer contacted the warranty co. to advise them of the open warranty and cost to repair Delta Warranty Co. quickly stepped up to the plate on my behalf to get the cost of the part where it should be and supplied the new OEM part for my car. The part had to be ordered and I was authorized two (2) days of rental coverage. I give thanks to Mr. ** and Delta for their outstanding customer loyalty and service. They were there for me even in the midst of a system upgrade. I look forward to the service only getting better for my or any customer's future warranty claim.

Thank you Mr. ****! Customer satisfaction our number one goal. Feel free to reach an agent anytime 866-598-5429.
Reviewed Oct. 14, 2016
The rep from Delta Auto Protect was pretty knowledgeable. I didn't want to worry about driving my car if anything ever happened so I asked him if what I was looking for was a bumper to bumper warranty. He was able to explain the different levels of what Delta offered and found the one that I needed. It was also fairly easy to sign up and it didn't take long. It was a good process. So far, it's good with Delta.
Reviewed Oct. 13, 2016
because their price comes in about pretty good. Their rep was very good as well. I hope if anything happens to the car in the future, they’ll pay for it.
Updated review: Oct. 16, 2016
Ryan from Delta Auto-Protect contacted me and according to him, I should receive reimbursement for what I paid out my pocket to fix my vehicle.
Original Review: Oct. 12, 2016
Just filed a claim with Delta Auto Protect, my vehicle AC needs a new compressor but Delta doesn't cover. I paid $1200 for a full warranty of 4 years/60,000 miles. I was told that my car would have warranty just like the coming from the factory. Jesse lied to me, you guys are scammers!!!
Reviewed Oct. 12, 2016
Everything is great with Delta Auto Protect. We haven’t had to make a claim yet, so that’s a bonus but the signup process was great. We bought a car with 85,000 miles on it. The consumer reports and everything I could find on the internet about Delta were good. I was in car sales for 15 years, so I had a bit of experience with dealing with that. It seemed like a good company to go with, and the price was great. And, their rep was absolutely wonderful.
Reviewed Oct. 10, 2016
The check engine light on my Mercedes-Benz came on over the weekend so I took it to the dealership and the service advisor gave Delta Auto Protect a call. He said he spoke with their claims rep and they were great because they covered everything. Delta basically paid them so it was excellent. I know that they are the warranty provider and not just a broker, so I went with them. Their rep was great. He gave me an excellent rate and went over all their coverage. He let me know that I deal with them directly and have no one else involved.
I filed the claim when I needed it and they fixed my alternator and a couple of other things that went out. I paid the $100 deductible and also got the rental while it was in there for a few hours. They spoke with Delta's claims rep and went over the pricing in detail. Delta paid it directly to the dealership. They do as they say not like other companies which makes them better than the rest. They're a smooth company and fantastic.
Reviewed Oct. 7, 2016
When our Previa van got about 100,000 miles, it started having a lot of problems with it, so we decided to get an extended warranty from Delta Auto Protect. Their rep was very nice and informative. He stayed in contact with me. I also called a couple of repair places around in our area to check what experience they had with Delta and none of them said anything negative. Everything has been fine with my experience with them and I'd recommend Delta Auto.
Reviewed Oct. 6, 2016
I bought a vehicle, and I wanted to put an extended warranty on it. I went through the internet and I liked the way the warranty plan of Delta Auto Protect sounded. I talked to a gentleman and he was very easy to work with. The information was sent to me through the mail and it described what my coverage was.
Reviewed Oct. 1, 2016
I needed an auto warranty and got one from Delta Auto Protect because of their self-administrator and since the parts weren't secondhand. The rep was good to me and answered any question I asked. It was really great to make payments for purchasing the warranty. That's why I did it on the spot and immediately paid for the whole thing in cash.
Reviewed Sept. 30, 2016
My auto warranty was expiring and I decided to get another one. I was shopping around and Delta Auto was the first one to respond to me. They worked with me on the pricing. The salesman wasn’t pushy, which worked out great for me. He also explained everything to me. My experience has been very good so far.
Reviewed Sept. 28, 2016
I received a follow up call from Aaron ** letting me know that the repairs on my Audi were covered by my warranty with Delta. I wasn't expecting a proactive call from Delta and it was a pleasant surprise. Thank you.
Reviewed Sept. 27, 2016
I bought a new car and needed a warranty. I did a lot of research and came up with Delta Auto. They had excellent reviews and then when I called them, they had excellent deals. Their rep explained the benefits and the steps in filing a claim. I've never used an outside warranty because I usually go through the dealerships. However, Delta's sounded great, though it sounds too good to be true. I'm still in the 30-day waiting period and waiting to see how well this works. But as far as purchasing, I couldn't ask for a better experience. It was quick and they knew everything they needed to say.
Reviewed Sept. 26, 2016
This is the second policy I've bought from Delta Protect and this time was just as pleasant and simple as the first. Keith ** was courteous and informative. I will recommend Delta Protect and Keith to anyone looking for a good, quality extended protection policy for their automobiles.
Reviewed Sept. 22, 2016
Jesse - Very well informed and answered all my questions. Well pleased.
Reviewed Sept. 22, 2016
I bought a used car and I read about Delta Auto Protect on the internet. They were equal or a little bit better than the other warranty providers. Then I talked to their rep Jessie for an hour and a half and things just sounded amenable to me. Once I decide to buy it, it was very easy and they were very helpful in doing the paperwork, over the phone and the internet, and also by US mail. There was little to no aggravation. So far it’s been good and right now, I’m okay with it. It’s not a waste of money. I just hope that if I ever need it, I don’t have a problem. One thing that I liked about Delta was that every time I called up there I told them I want to speak to that one individual, and they’ve been able to get that one individual on the phone for me. And one time when I couldn’t, he called me back, which was really good.
Reviewed Sept. 21, 2016
After having dealt with 5 or 6 different extended service contract companies, I talked with Shaun ** at Delta Auto Protect. Shaun was extremely helpful, explaining his product completely and fully answering every dumb question I threw at him. Shaun made the whole process painless. I can't thank him enough.
Reviewed Sept. 20, 2016
Jesse ** was very helpful in guiding me through the sign-up process for the Extended Service contract. I had problems trying to upload pictures and Jesse guided me through the process.
Reviewed Sept. 19, 2016
We shopped around and the cost and the features are the reasons I went with Delta Auto. We’re still within the waiting period but so far my experience with them has been good.
Reviewed Sept. 18, 2016
I love my vehicle, so I want to protect it. I’ve just signed up with Delta Auto and my policy will take effect on October 1. I was able to check a few places before signing up with them and nobody really beats Delta's price. Purchasing the warranty was fast and easy. It was a great experience and I was happy that I was able to talk to somebody. I had to call back a couple of times and somebody answered the phone every time. Great customer service and their people are very knowledgeable about their product. I will recommend them.
Reviewed Sept. 17, 2016
I bought a used vehicle and felt that it'll be worthwhile to put warranty on it. So I started checking up on companies and Delta Auto Protect was listed near the top five. Talking with their vehicle protection specialist during purchase went great. He answered all of my questions and did everything he said he was going to do.
Reviewed Sept. 16, 2016
My auto warranty was running out and I just wanted to look into it again with my new car. I hate to put it on the car payment because if the car payment was five or six years then I'll be paying on that for that length of time. When I do it myself, sometimes I can get the same warranty and it’s done paying for in a little bit. The warranty specialist was good and was willing to work with me. He was trained to deal with it. He worked with everything that I was looking for. He called me a few times, some on a very bad timing, but he was very patient with me. When he offered to give me the better deal, he’s saying that he could stretch the payment. He offered one price for payments which I was supposed to pay over 18 months. I was then offered a much better deal but three weeks later, I got to pay the other half of that, which wasn't really helping me.
Reviewed Sept. 15, 2016
I was looking for cheaper auto warranty, and purchasing from Delta Auto Protect has been okay. I am still within my waiting period.
Reviewed Sept. 14, 2016
I got a new car and wanted to extend the protection. I went with Delta Auto Protect primarily for the price. Talking to their rep went very good and clear. On the whole, it's very efficient and cost effective.
Reviewed Sept. 13, 2016
My car still has factory warranty but will run out not long as it gets close to 40,000. I don't have an auto warranty and I need it. I was looking between Delta Auto and another company and I'm leery on all of them. Yet, I chose Delta and now I'm still in the 30 day window. The certified vehicle protection specialist contacted me while I was at work so he did some email that I need to really review. Having a vehicle protection plan is good, although it's an added expense and something to worry about. But hopefully, since I have a Lexus, I won't be having too many problems arising.
Reviewed Sept. 12, 2016
I plan on keeping my high-end car for at least five years and a simple repair would cost me a lot of money. I bought the car and somehow Delta Auto got the information and they emailed me. I called them up and I talked to Jesse. We were in contact with each other and had a couple of emails and phone calls. We met on an average price for what the warranty should cost me. Their rates are reasonable because right after that, I got contacted by a couple other companies whose rates were a little higher. However, Jesse told me about a $100 worth of car washes and I'm not sure how to redeem that. Also, they were supposed to send me paperwork and they never did so I got to call for that, too.
Reviewed Sept. 9, 2016
I purchased a warranty though Delta Auto Protect and was a little skeptical because the price was so much cheaper than their competitors by almost 50%. That along with all their positive reviews. So I got cold feet and ask for a refund... They simply ask why and gave me my money back within 48 hrs.
Reviewed Sept. 9, 2016
My factory warranty ran out. I was going with Endurance but on the ConsumerAffairs site, I noticed that Delta was on top of them. I couldn't find too much negative stuff on them too so I took a chance. Their pricing was also another reason I chose them. It was great with their rep and there were no problems. He was very knowledgeable and answered 99% of my questions. However, I haven't received my paperwork from them yet. Other than that, it was a pleasant experience and there were no hassles.
Reviewed Sept. 8, 2016
I was recently contacted by Jesse ** while shopping for an extended warranty for my 2015 Stingray. He was very knowledgeable and helpful. He had me look up ratings for warranty companies and theirs was #1. Their price was also competitive, so I bought their policy. Theirs picks up when the factory warranty expires, where some overlap and do not give you as many years as it seems. I have not used it yet, so can't address that part.
Reviewed Sept. 7, 2016
I needed a warranty on a car I just bought and Delta's price was good so I went with them. It was great experience purchasing from them.
Reviewed Sept. 6, 2016
My current auto warranty is about to expire and I wanted to get another one before it expires. I then got the new warranty from Delta Auto Protect and the purchasing process was very easy. Their rep explained all the benefits and how to file claims.
Reviewed Sept. 1, 2016
I thought it would be good to have an auto warranty when you only buy a used car. You don’t know what might go wrong with it. The specialists were extremely friendly and they answered all our questions. I’ve had a good experience with them and I just hope it continues.
Reviewed Aug. 31, 2016
I have called numerous extended service providers this week and dealing with Jesse was by far the easiest. No pressure, and he responded to all my questions the same day. If I told him I needed to review what we had talked about and discuss the options with my wife, he simply said "OK, no problem." No irritating, repeated phone calls. Seems like a great deal so far.
Reviewed Aug. 27, 2016
I looked at the different warranty programs and according to the reviews, Delta Auto Protect looks like it's a good policy. This is the second time I've gone through their rep. The first time, it was in May, and the person I talked to was awesome and really friendly. It was too early at that time though. The guy that I interacted with this time around was also okay. Purchasing the warranty was easy and comprehensive. However, they should have a payment policy where one can just pay quarterly. I won't come into the policy itself until October but hopefully at that time, I won't have to use it. But if I do have to use it, hopefully it's going to be valid and I won't have any problems.
Reviewed Aug. 26, 2016
I have a fairly new vehicle and the factory warranty expired so I was looking for extended warranty. I looked in a couple of places and settled with Delta. Delta gave me the best price and coverage was good, too. When I purchased the warranty everything was answered and the protection specialists notified me a couple of times. It was a great service. The experience was great and adequate.
Reviewed Aug. 24, 2016
Thanks for a quick response taking care of my worn control arm on my 2013 BMW X5. My BMW shop was able to get your approval and get me back on the road in one day. I'll soon be getting a policy from Delta for my BMW M3.
Reviewed Aug. 24, 2016
The auto warranty I had purchased when I bought my vehicle was about to expire and the price given to me by the dealer was astronomical. I decided to go with Delta Auto Protect but I was very nervous about making the purchase because I did it over the telephone and online where I didn’t see the people face to face. They were good in making me feel comfortable and okay with it though. I haven’t had any warranty work done yet, but from what they told me, everything seems good.
Reviewed Aug. 23, 2016
Keith the representative was extremely helpful in making me understand the warranty. He always returned phone calls I made to him. He was excellent.
Reviewed Aug. 20, 2016
I like having an extended auto warranty to back me up in case anything goes wrong. I got mine from Delta Auto Protect and the people that I talked to were nice. One thing that went wrong is that since I’ve made the total purchase at the time, I've had umpteen call from people from different companies wanting to sell me an extended warranty. They think that you’re a fly by night operation. One person called and she never even gave me any information. All she did was started telling me that I made a big mistake by going with Delta and started asking me questions about why I went with Delta. How she got that information is beyond me.
But, I haven’t done anything because I don’t drive that much. I have 58,500 miles, and since I made the purchase, I’ve only put like 400 miles on it. I’ll be quite disappointed if I try to reach the mileage and if something goes wrong and then there’s a big argument over it. But my warranty from Delta seemed like a good deal.
Reviewed Aug. 19, 2016
I purchased a used Mercedes SL550 and purchased an extended warranty from the dealer. Later I shopped online and found Delta. The Delta policy was more inclusive and similar in price so I cancelled the old policy and purchased from Delta. The representative was very helpful.
Reviewed Aug. 18, 2016
Shaun was extremely professional and clearly explained the whole warranty and claim process (if needed). Talked with multiple personnel from competitor companies, and can honestly say that Shaun was night & day above the rest. Will recommend Delta Auto and Shaun because of such a positive experience.
Reviewed Aug. 18, 2016
I bought a Dodge and I don’t trust it so I bought an auto warranty. There were cheaper ones in the market but Delta Auto Protect seemed good and the reports on it seemed well so we went with them. Their reps were good with answering all the questions. It has been an easy experience.
Reviewed Aug. 17, 2016
Fast, quick response, and to the point. Great job Keith. Thanks.
Reviewed Aug. 16, 2016
I worked with Jesse at Delta on picking out the right plan for me and he was great. Very informative and answered all my questions.
Reviewed Aug. 14, 2016
We bought an older car and got Delta Auto Protect for extended warranty because I knew somebody who had this plan. Everything was fine. It's been a very easy and simple process.
Reviewed Aug. 11, 2016
The service from the Delta Auto Protect specialist was fine. He explained everything in detail about the warranty and assured me I would be satisfied. He also did an excellent job in bringing to my attention that they were the number one company to consider choosing. Now, I am hoping I would get quality service out of Delta to make sure my entire vehicle is covered. Sometimes with other warranty providers, they take cars to dealerships, get work done on them, then tell me that it wasn't covered and the consumer's out of pocket is worth a lot of money. But based on things I’ve heard, from different consumers and reports, Delta Auto Protect provide better coverage than all the warranty companies so I'm excited about the future to see what kind of company they are gonna be as I haven't filed a claim yet.
Reviewed Aug. 11, 2016
Jesse ** was very helpful and knowledgeable about this product/service. I believe I purchased a top notch program and that was confirmed today. I called after business hours on 8/10/16 and had to leave a message and was told someone would contact me after 9am. To my surprise at about 9:10 I received a call from Aaron. What a professional. He had all my info and a claim number ready when he called. Happy new customer.
Reviewed Aug. 9, 2016
Returning home on trip in 2009 Corolla. Alternator light came on at Tuscaloosa, AL. Too late for service. Checked into motel near Toyota dealership. Was at dealership at 8:00 AM. Shop verified bad alternator. I contacted Delta Protect. After speaking with service mgr., Agent Aaron ** authorized repair. Dealership was after 6:00 PM completing repairs. I am 78 yrs. old and cannot drive after dark. Checked into another motel at dusk. Delta reimbursed both night stays.
Five weeks later alternator failed. Took vehicle to home Toyota dealership and was advised that part was aftermarket part (no one had been told) and they would not warranty. While checking they found that the water pump was leaking. Again contacted Delta and luckily got Mr. ** whom after speaking with service mgr. authorized repair. Mr. ** is very professional, knowledgeable, patient and fair. I had contacted him on numerous occasions questioning some charges that I was responsible for. Mr. ** would show me in the contract where this was stated. Good policy. Just read it all.
Reviewed Aug. 9, 2016
We bought another car and we wanted to have an extended warranty on it. We got one from Delta Auto Protect due to their price and coverage. Delta's rep and our experience with Delta were excellent.
Reviewed Aug. 8, 2016
I was pleased with the representative that sold me my car warranty.
Reviewed Aug. 5, 2016
Thanks to Jessie ** for a job well done.
Reviewed Aug. 4, 2016
I was very pleased with the Shaun **.
Reviewed Aug. 4, 2016
Service was great. Jesse is very knowledgeable and did an excellent job with customer service. I will be telling my friends about your company. You should be very proud of Jesse. He represents your company in a very respectful way.
Reviewed Aug. 3, 2016
I got an auto warranty from Delta Auto Protect because of the mileage of my car and just in case anything happens. I like that they have more details or description of what’s covered and cheaper price than other warranty providers.
Reviewed Aug. 2, 2016
Salesperson knowledgeable, helpful and professional.
Reviewed Aug. 1, 2016
Delta was more reasonable expense-wise. There was no deductible and there is road hazard protection. Those are the three of the top reasons we got them and as far the experience with the salesperson, he did a good job explaining everything to me. I'd recommend them based on my sales experience with them.
Reviewed July 29, 2016
Professional, courteous, fully informative... A description of my conversation with Sean ** the rep that called. You should also know that I am generally quite opposed to a "one call close" approach, but as you can see, he was successful.
Reviewed July 29, 2016
So far, everything's okay with Delta Auto. I chose them because of the comments online that the people had previous good experience. The vehicle protection specialist was very helpful. He did the best that he could to help me out.
Reviewed July 27, 2016
I purchased a used car, but it is a new car for me. I didn’t have any opportunity to buy a warranty from the dealer so I got one from Delta Auto Protect. The reviews that I saw online looked good. Their rep did an exceptional job in walking me through the product and explaining the details and helping me to select what I needed. So I would give him an A-plus. It has been a smooth, easy and fast experience.
Reviewed July 26, 2016
I originally called to get a competitive quote, and I wound up purchasing this coverage, after comparing it to another quote. Jesse was very good at describing the coverage and answering all my questions, and providing timely information. Well done!
Reviewed July 25, 2016
Keith ** was very good at explaining my coverage and getting me an excellent deal.
Reviewed July 25, 2016
Delta Auto Protect's premium was a lot less than what I was going to purchase from a dealership and the coverage period lasted a lot longer. Their rep was excellent too.
Reviewed July 22, 2016
Jesse was a great salesman. I bought 2 contracts from him and he gave me a great deal.
Reviewed July 22, 2016
Jessie ** was very helpful with getting me coverage for my newly purchased car. He got me a very good plan for what I believe is a good price. He was very personable and made me feel good about my purchase and I would recommend Delta to friends and family after this experience. I feel confident about driving my car knowing that I am covered. He in my opinion is a very good representative of Delta. Thank you.
Reviewed July 22, 2016
Jessie, did a great job. He explained everything very well for me. Thank you.
Reviewed July 22, 2016
At the time we decided to buy a pretty expensive car, we thought that it was in our best interest to protect it some way, so we got a warranty from Delta Auto Protect. Their benefits seemed to be better than other providers and working with their rep was excellent. I had no problems. I'd recommend them.
Reviewed July 21, 2016
I had an auto warranty but the Chevrolet dealership let it expire without telling me. I went in to get something fixed and I had to pay a whole bunch of money so I started looking for another auto warranty. I got advertisements from Delta and thought, “Well, what the hell. I’ll call them.” Their vehicle specialist made a good deal which is a lot cheaper than my first one. They were very nice and I liked all the things that they said they’d do for me so I bought it. The process didn't take very long at all. The initial contact was three months earlier but I got busy and didn’t get around to the purchase. When I got some time, I called them and they were very helpful. Ten minutes later, I made the purchase.
Reviewed July 16, 2016
I had an extended auto warranty before and I got burnt on one. I sold the car and I never got the reimbursement out of them. Looking around, I found Delta and thought I'd try them out. I like the peace of mind with the extended auto warranty. I am happy. I just wish Delta would've sent me a more official-looking document that I put in the glove box and hopefully I never have to use the warranty.
Reviewed July 15, 2016
Rick was helpful and a credit to your company.
Reviewed July 12, 2016
I purchased a car, but the dealership was unable to give me a warranty on a used car. From my research, Delta Auto Protect was the one that came up with a reasonable price. Their protection specialist was very knowledgeable on what he was talking about and my overall experience with them went well.
Reviewed July 11, 2016
I was very pleased with Jesse's explanation of the extended warranty. He was thorough and I feel confident that if I have a problem with my car under the warranty that it will be taken care of. He was very professional and friendly.
Reviewed July 8, 2016
I was able to get not only a great quote but I also received great service from Rick! He explained how the program worked, what it covered, and how much I was going to pay. Now is just a matter of receiving the same quality of service when I actually use this extended warranty. Thank you!
Reviewed July 7, 2016
Purchased policy from Jesse. Was very polite and helpful. Worked with me to get exactly what I needed.
Reviewed July 7, 2016
My rep, Jesse **, made the purchase of my auto warranty protection plan extremely easy and painless. And the cost of the coverage was very affordable compared with other quotes I received. It was a remarkable experience!
Reviewed July 6, 2016
Doing business with Delta Auto was easier than anyone I have done business with in some time. I left them a call back phone number and they called me back. Jessie ** was very professional, explained the service contract in detail. I got 5yrs or 100,000 mile service contract on my used 2005 Toyota highlander with zero deductible and towing and rental car, tire and rim protection and a $50.00 carwash coupon. Delta and Jessie are definitely a 5-star rating.
Reviewed July 5, 2016
Thanks to Jessie for helping me get an awesome deal on my warranty. When the price was too high he worked with me to get something within my budget. Now I can rest assured that if my car breaks down it will be repaired under the warranty.
Reviewed July 5, 2016
Jesse was extremely informative and knowledgeable. He described the product and answered all my questions. He was friendly as well as professional.
Reviewed July 5, 2016
Great service. Called this morning. I asked how everything operate and what service did they provide. They broke it down all the way to the point. Didn't need to ask any questions about the service and when it comes to the prices, let's just say they have great deals.
Reviewed July 3, 2016
Jesse was very helpful and gave me a great deal! It was a pleasure to work with him.
Reviewed July 2, 2016
Extended service program - The salesman was very nice and helpful. Great price.
Reviewed July 2, 2016
Our sales representative Jesse ** was extremely helpful and an awesome representative! Thank you for offering outstanding service!!
Reviewed June 30, 2016
I just purchased an extended warranty on my 04 Dodge Ram pickup. I currently have 77k miles and my new warranty covers an additional 5 years and 100k miles! I'm extremely pleased with the information and phenomenal customer service from Shaun! He made sure all of my questions were answered and had everything done very quickly, which was a Huge plus for me because I don't have much patience. Haha. Thanks Shaun and Delta Auto Protect!! (Sorry if I misspelled your name.)
Reviewed June 30, 2016
Rick made the purchase process very easy and comfortable. I appreciate his help in this.
Reviewed June 29, 2016
Had 2 claims and both have been horrific experiences. First my power steering pump died. Took it immediately in for service. Delta Auto was saying the mechanic was overcharging. They said the part was available online for a cheaper price, even though it was a rebuilt part. Well no kidding, but auto shops don't mail order parts they buy them locally. They wanted to order the part and send it to the mechanic while I waited for the part to come in and they were not offering rental reimbursement. Finally after calling and stating my dissatisfaction they agreed to partially pay. I still had to pay $120 even though I have a zero deductible. Horrible.
Fast forward to this past Thursday. My sunroof stopped working. It is very intricate with a 4 different motors controlling the sunroof and sunshades. The bill for repair is close to $3300. They are willing to pay $395 for ONE sunroof motor and a hour and a half of labor. I will be taking them to court as their Diamond Premier plan is a bunch of BS. I spoke to the service advisor and he said the entire call with Delta Auto was them trying to figure out a way it was negligence on my part. Asking if I could have broken the sunroof by holding the button too long. My service advisor said to them "Of course not. Once it is opened or closed you can keep holding the button and nothing will happen." Basically they were looking for any way to weasel out of paying anything. Look for another company. Delta Auto has some of the best prices but as they say you get what you pay for. You don't pay much upfront but don't expect much if anything in return.
Reviewed June 28, 2016
JESSE ** was very well spoken, easy to understand and did a nice job.
Reviewed June 28, 2016
Rick has been great to deal with today. I appreciate the discounted premium.
Reviewed June 28, 2016
Jesse ** is the best. Help me a lot. Really good person. Thanks.
Reviewed June 27, 2016
Keith ** helped me purchase my new/used car warranty. I've never done this before and he was extremely kind and helpful. I would recommend anyone to give him a call.
Reviewed June 27, 2016
My Internet inquiry was promptly answered. All my questions were answered succinctly and with patience. Rep was Keith **, who was very friendly, helpful, and courteous. He went out of his way to find me the best deal and explained the payment plans well. It was a good experience. NOW let's see if the warranty does what was promise with little problem.
Reviewed June 24, 2016
Shaun was professional and easy to deal with.
Delta Auto Protect Company Information
- Company Name:
- Delta Auto Protect
- Address:
- 1800 John F. Kennedy Blvd
- City:
- Philadelphia
- State/Province:
- PA
- Postal Code:
- 19103
- Country:
- United States
- Fax:
- 844-643-4900
- Website:
- www.DeltaAutoProtect.com
