Delta Auto Protect Reviews

I purchased the DELTA Auto Protect Diamond Premier Plan for my 2008 Porsche Cayman for the very reason that repairs would be expensive, especially catastrophic engine or drivetrain failures. The young commissioned phone sales person will assure you all such failures are covered stem to stern. After all, unless you record the call, who's going to know what promises are made? My engine did fail and it was catastrophic. Engine seized and I could not and would not attempt to even restart it. It was determined to be a blown engine. "Cylinder block, cylinder head(s) if damage by internally lubricated parts" is the EXACT quote of line 1of coverage contract.

I'm extremely glad my hubby talked me into going with Delta Auto Protection. It was raining cats, and dogs, and a bit foggy that night. I was driving alone from dropping my hubby off at work in another city taking a detour from my normal passage. My car started to shake and run hot. I saw a little smoke. I immediately pulled off to the side of the street and turned off my car in a panic frenzy. I called my husband and told him what just happened. He said, "Calm down sweetie and call Delta Auto Protection." I said yes. I wasn't thinking clearly. I was so nervous about being stuck and barely could see anything through the fog and rain. I spoke with a very nice guy named Ryan who advised me that I could get roadside assistance.

I got my first, very own car and I know very little about cars and their warranties. I needed a good company that could cover my car repairs, and when I started my search, Delta Auto Protect offered the best deal with the most coverage. They are very transparent, and trustworthy. I was very impressed with the professional service I got from them and would highly recommend them to everyone that loves getting the best value for their money.

Good luck trying to get payment from these guys. It's been over a month since a customer vehicle has been repaired and still no contact for payment of any kind. Look at the other reviews for this company, everyone has the same problem trying to get payment. 860.00 is not a lot and yet after MULTIPLE times of trying to contact someone for payment, after leaving multiple emails, voicemails, speaking with "managers" still nothing. I've called every day since the car was released. Do not let them fool you by saying payment has been sent out or emailed.

Update. Today is Nov. 29th 2018. I originally purchased a warranty 7 months ago, but my issue happened 3 months ago and was an EXTREMELY poor experience with this company. Situation: I advised the rep I purchased my car with aftermarket rims and made sure that wouldn’t affect my policy. Even showed him in the contract where it said that’s not okay, he continued to tell me I was perfectly fine as long as the fault on my car had nothing to do with alignment, wheels, etc. Which made sense I guess so I purchased the policy and months later a seal broke in the engine, causing oil to go all over the place. The repair was about 4K. Delta Auto Protect sent out investigators and denied the claim due to my wheels. I fought it, they found in the notes the agent who sold me the policy said I was fine, I paid for my policy 100% up front. But they didn’t want to pay for the repair so they were set on royally screwing me over.

I own CK AUTO, an auto repair shop in California & was authorized to repair my customer's car & they would pay for repairs. Two months & 20 phone calls later I still have not received payment or even a phone call. This is the most unprofessional company I have ever dealt with out of hundreds.

I purchased an extended warranty for my Mercedes with Delta Auto Protect. I've heard that Mercedes repairs are pretty expensive so I wanted to be covered. The warranty served me well. Paid minimal fees so far for the repairs. As a matter of fact, the warranty I paid for at Delta Auto Protect has been better than the Mercedes factory warranty. Highly impressed by that.

I was stranded and did not know what to do. I had run over a nail, causing my tire to go flat. It was pretty late and I first called my sister who lived in the area but she didn't answer. l decided instead of soliciting help from strangers, I'd use my Delta warranty to get roadside assistance. A Delta representative advised me what to do to ensure I was safe on the side of the road while someone was dispatched nearby to come help me. It did not even take long before everything was in order and I was on the road. This warranty has really come in handy. Roadside assistance can be really expensive, but with my warranty I paid just my deductible for the brief assistance.

I have called at least 50-60 times to get payment and no one ever calls back. I have talked to Jack ** multiple times and he says he will talk to the finance department to get it taken care of, but nothing happens. I have also left messages with Hector ** and Aaron ** and no return calls.

I give them 5 stars. I'm a customer and Delta has done an amazing job supporting me whenever I have an issue with my car. The best part about this warranty is its affordability. I've never had an issue using my warranty for anything covered in my policies and repair shops in my neighborhood are happy to work with Delta Auto Protect because they always seem to pay their bills on time. The warranty world needs more companies like this. Friendly people that treat you like family.

I purchased Delta Auto Protect for my vehicle at the highest available coverage and plan. It was supposed to cover “everything”. Turns out the first two things I needed to use it for weren’t actually covered. An oil pan leak and a gasket crack. Both of these repairs cost over $1500 a piece and totaled more than I paid for the coverage.

DO NOT GET THIS WARRANTY!!! It’s a total ripoff, they will take your money and when it's time for them to pay, they will come up with the lamest excuses to not cover you! Aaand at that time if you cancel it will be too late for you and you won’t get all your money back, even though you haven’t received any service from them whatsoever! DON’T MAKE THE SAME MISTAKE I DID... Btw to all those people leaving good reviews because you had a good experience when buying the warranty, DON’T! Leave a review only when you actually experience the service that you paid for! Thank you, and let’s all help each other protect our money.

I am very happy to share my opinion on Delta Auto Protect. I haven't been with them very long, but so far, I'd give them a 5 star rating. Recently, I called in to find out some clarifying information about my policy. Happy to say that the customer service rep was eager to clarify the information. He gave 100% effort in helping me understand everything.

Delta Auto Protect is officially one of the warranty groups to work with! They are accepted at all car dealerships and shops which makes it easy for any fixes you need done. I am so glad I didn't have to change my usual repair shop when I decided to purchase my warranty. Also, they are actually available 24/7, so they really do respond to roadside emergencies that happen out of business hours. The reps I've spoken to late at night literally treat your issues with the utmost care and are diligent in making sure I am safe and my car issues are in the process of being solved. They are all so very friendly and knowledgeable. And the best part of this group is their prices; they offer really competitive pricing that fit within my budget. And they are definitely willing to work with you... just ask!

I wanted to save myself when it came to car repairs and this warranty helped a lot. I figured that I was already paying a ton in car repairs and random roadside assistance emergencies. Rather than just get AAA, I thought to get a policy that would help me offset the repair costs as well. My car has basic repairs pop up, and I am someone who likes being able to take care of them right away. This warranty helps because sometimes I don't have the money at the moment, but the repair is so necessary. This warranty has helped me on those occasions. I highly recommend buying a warranty from these guys. The customer service was great and the coverage was even better.

On 6/26/2015 Delta Auto Protect and I entered into a contractual agreement to provide an extended warranty on my 2006 RAM B2500 Pickup truck for 5 years or 100,000 miles; my vehicle is within the time & mileage period. On Oct 30th 2018 my vehicle required service that is covered by the extended warranty's "Diamond Plus" plan. My vehicle is at a local Century Chrysler in MD, waiting for Delta Auto Protect to honor our agreement.

The DAP extended warranty has been my favorite service. I first purchased it after a friend recommendation and let me tell you, that was a great choice for me, The most recent example of the great customer service at Delta Auto Protect was when my steering wheel began randomly locking on me. The situation was very stressful because it was so dangerous and unexpected. Once I realized that I could not risk driving my vehicle any longer, I arranged for a tow (covered by my warranty), and initiated the repairs with the shop. I checked in with a Delta rep to be certain that the repairs would be covered. It sure was.

Delta Auto Protect provides exceptional service to their customers. Without it I would be in a heap of trouble. My brakes went out on my way to my mom's last week and I remembered my extended car warranty with Delta. I was able to get a tow (covered!) and they coordinated the bill and took care of everything and even provided me a rental car. It ended up being my caliber locked up. I feel so secure knowing all of my major components are covered. I highly recommend. Thank you Delta.

Delta Auto Protect has made my relationship with my vehicle much, much better. I feel more confident in my driving, because I feel like if is any issue at all with my vehicle, I will be able to get it fixed immediately. Recently, I went to visit a family friend and I ended up driving into a pothole and got a hole in my tire. I was able to get roadside assistance with my warranty and have someone dispatched to put on my spare tire. It was really convenient service, especially because I was unfamiliar with the area. Very reliable and reassuring to have this service.

I'm very happy to be a customer of Delta Auto Protect. I got my extended auto warranty policy at a very reasonable price. But the customer service I receive from them is wonderful as well. I recently had an interaction with them over the phone and I was very pleased with the way they handled everything. They were very professional and polite and really helpful. They answered all the questions I had regarding my policy.

Updated on 01/21/2019: The company Delta Auto Protect took almost $2200 dollars from us for the purchase of this warranty contract. They honor nothing in the contract except taking your hard earn money and treating you like nothing. My truck has been in two different auto repair shops since October of 2018.

I bought the extended car Warranty but then when I read all the negative reviews I decided to cancel the next day. I never signed a contract with them but they are saying I need to sign a cancel contract form. Aaron ** said he would email me the form. Instead he emailed me a different contract with a lower amount. They make it impossible to get your money back. I talked to another guy and he told me he would send the cancellation form and he didn’t as well. After emailing them multiple times to cancel and calling them I am disputing it with my credit card. Aaron ** will tell you that all the negative reviews are from competitors but at this point I don’t believe him at all. Horrible customer service! They make it crazy had to get your money back. This company is a scam!

When my car needed a new alternator, I finally decided to get it fix. I called Delta to see what my options were and the rep advised me to take my vehicle in and they would contact the repair shop as well to coordinate a repair and rental. According to the repair shop, my vehicle would take about 7-10 days to fix because they had to order the part. I called Delta back to inquire about my options on getting a rental car, and they assured me that I could have one for as long as needed to get my car fixed. This made my life much easier. I was happy to be able to do my everyday tasks, and even happier to receive my vehicle 8 days later, completely fixed.

Just had to post a review for Delta Auto Protect because this last weekend. Our family was out of town and I accidentally locked my keys in the car and sure enough we didn't have the spare pair. While my wife tried her best to squeeze a wire coat hanger through the window, I called the Delta customer service number and in less than an hour, a guy showed up and opened our door within three minutes. We were back on the road a minute after that! Thanks Delta. So glad we decided to purchase your coverage!

I was one of those people who did not experience any problems with my car until the manufacturer's warranty ran out. Because I was nervous about being in this situation and not being able to afford to pay for unexpected repairs, I purchased an extended warranty for my vehicle. More recently, I was in a situation that made me glad that bought a warranty from Delta Auto Protect. The policy was really easy to use because the reps communicated so well with me as well as the repair shop where my vehicle was being fixed. I was so impressed with it that I felt like I needed to extend a thank you in another way... by writing a review. Highly satisfied customer.

I decided I needed a safety measure against expensive, unexpected repairs in addition to my insurance. I was excited to find Delta Auto Protect because it covered things like normal wear & tear. Recently, the fuse in my headlight blew, and I needed to have it fixed immediately. I could not afford to drive at night without lights, especially after Daylight Savings Times because it was pitch black by 5/6 PM. I was able to take it into a repair shop and have it fixed. I was lucky to only have to pay my deductible, rather than the typical $200 cost for the repair. Very grateful.

When my car broke down a few weeks ago, I called Delta Auto Protect for help. I have an extended warranty with them and I needed to open a claim. William arranged for a tow truck to take my car and a rental to meet me at the shop. When I received a call a few days later, the shop said my car was ready. It needed a new starter. I paid my deductible, which was a bargain, and off I went. Thanks Delta!

Car maintenance is not my strong suit. My boyfriend generally takes care of such 'mundane' tasks, Lol. Anyhow, I had to move to Dallas work for about a year, naturally I drove my trusty little Nissan to Dallas from Houston and would visit some weekends and my dear boyfriend would check my car out every time I came around. Well, this fateful day, on my way back to Dallas, my boyfriend heard a suspicious sound and suggested I get it checked out at his mechanic's before heading but I had a work deadline and had to make it back to Dallas by the next morning so, I declined (bad idea).

SCAM SCAM SCAM SCAMMM. I am the owner of a repair facility. We have had 2 customer's use this warranty. Claims are approved and NEVER paid. I call and I am constantly lied to over and over again. They say they never received the invoice for payment. I emailed and faxed it over at least 20 times. Then they say the check is in the mail. Then they say the payment will be sent over fax with a credit card payment by the end of the day. I am advising my customer's to get their money back for this so-called warranty. It is worthless.

I have a 2013 Nissan Altima with 71K miles on it; I bought my warranty when the car had 62K miles on it. The sales team was very forceful and aggressive, stating if I don't purchase the warranty now the price will go up. Note: They knew I had a Nissan Altima. Well a year later my transmission (CVT) just ups and dies. The Nissan Dealership wanted $7000 to repair. So I have them call Delta Auto, and Nissan was informed a Tech would be out to look at the car. 15 minutes later Delta Auto called Nissan and said they don't fix CVT transmissions!

Samuel ** answered the phone with courteous, professional language. He was patient and so helpful. He was able to make the purchase work within my budget. It was such a pleasure doing business with kind professionals. I will recommend you to friends and family.

I decided to search for the best warranty companies and l found Delta Auto Protect at the top. l decided to contact them and they quickly got in touch. What attracted me feel happy is they welcomed me and promised me not to worry because they will ensure that everything is put in place. Their customer representatives are very friendly and trained with good communication skills that will make you feel as if you are at home. For the past three months l have been using their services and for sure l have to say that l am enjoying very much. My car had bad brakes and l was even fearing driving on the highway, but my brake repair was made possibly by this warranty. It runs like it's brand new. I've told everyone I've met that Delta Auto Protect has everything that they would want in a warranty company. I love this company and l highly recommend it to everyone.

I was on my way back from work on Tuesday when my car stops moving and I couldn't detect the fault. I called Delta Auto Protect for roadside assistance and I was able to get my car towed to a local garage. This was really inconvenient. It was so late, and I was exhausted from working a long day. The car was going to take a few days to fix, according to the mechanic, and that made the situation even more frustrating. However, I was able to get a rental car under my extended warranty. I am so happy for the quick response and the low deductible it cost me from my warranty, which I bought not long ago. I highly recommend Delta Auto Protect for everyone. Their services are very good.

I'm having bad experience with this company. I Canceled policy within 30 days because didn't like their customer service, their promises and real facts were different. I waited 3 times by 2 weeks to receive a check that never been sent to me. They guarantee to return money within 30 days and now I'm passing 70 days and it's not sent. I left negative feedback them for not keeping promises and they STARTED BLACKMAIL to me to delete feedback otherwise they won't send a check. Still fighting with them to get my legal money back for canceling policy before it even started.

This company took 2 weeks to give us the authorization to perform work to a customer's car. We got the authorization # **. We have submitted the invoice many times and have called every other day for 3 weeks. We are always promised a call back or escalated payment but we never receive any follow up! We are waiting on a $2100 payment. We will be taking legal action against this company and also reporting them to the Attorney General's office in PA. #FRAUD #SCAM #FRAUD #BUNKO #RIPOFF

I purchased an extended warranty because my luck is terrible. Thank goodness I did. The warranty saved me when my car broke down in the middle of the road. Thankfully good Samaritans helped me push my car out of the way. I called up the company and they were very helpful. They helped me find a tow company in the area and covered the cost of the tow. It was a great recommendation. The tow truck showed up in only 20 minutes and took my car to a shop to check it out. I was told that the damage they found under the hood could've cost me at least $1,000. However because I was covered I paid very little! My warranty saved me big time!

I purchased the warranty from Rick **. Left out many details. I called in my claim Friday and it is one week later that I am carless. My dealership is still waiting for them to call with the update if they are approved to fix my car or not. I have had to call over and over for updates. I was promised by Aaron the supervisor he promises to follow up and contact me with updates. Never called. I was then promised by another man he would call me with an update, nothing. This organization should be shut down. They are taking money from people and do not care about any level of service. I have never been treated so horribly. I reached out to Rick ** who sold me the product asking him to please help me. He said ok and transferred my call to someone, that was him helping me? I then sent him an email asking Him for help and not one response. I will wrote a review on every site I possibly can to save people from going through this company.

The best extended car warranty company will provide a straightforward claims and a quick and easy repair process in the case of a breakdown. Of course, excellent customer service is also important. I feel that Delta Auto Protect offers all the above. Delta Auto Protect also impressed me with their transparency in their coverage plan offerings and the contracts. I felt comfortable moving forward with Delta because of these very reasons. I've been able to utilize my warranty with garages with ASE certified techs and pay a nominal fee for my repairs. Very happy with my decision thus far.

I highly recommend Delta Auto Protect because it is the best warranty company when it comes to providing services to its customers. I had issues in getting necessary repairs for my new car but immediately I contacted this company. They quickly got in touch and helped me as fast as possible. The garage I was hoping to work with had never worked with Delta before and were a little confused, but the Delta rep cleared it all up. I really love their customer service because they really go above and beyond. They are very friendly and always willing to help as much as they can. And of course, I always get my repairs done for a great price. Definitely one of the best companies to work with.

My son is up in Tallahassee for school while I am here in the Orlando area. it was determined that his master cylinder was going bad at first we were told it was going to take 24-48 hours to get an approval however Aaron ** expedited the issue and we got approval for the repair. I am very thankful as being away from your son is hard enough but also making sure he has reliable transportation is a must. Thank you for getting this resolved so I can breathe easy knowing my son's car is taken care of.

Horrible company. Pretty much took my money and ran. Please stay away. They never answer the phone and when they do they say they are in overflow and can’t help. Run don’t walk. I hope they all burn in hell.

I was leaving work the other day my car wouldn’t start. I quickly realized the battery was dead. Not just, needed a jump dead, but completely dead. I called my husband freaking out, and he told be to call Delta Auto Protect to see if we were covered. To my relief, we were. The lady was super nice, sent a tow truck to pick up the car and got me a rental. I could not be happier with our extended warranty, the best part was we only had to pay the deductible.

Do not just based on the "glowing" reviews on this website alone. This is a paid for service website to attract clueless victims to buy Detla's warranty services. Do your research elsewhere. There are many many horror stories from other sources which seem to be very legitimate and realistic now that I have experienced it first hand myself. Every time you call, Delta Auto will put you on hold for hours and hours. Then you are connected to the message center. The message center will give you all the runarounds in the book; leave a message, someone has your file history and we can't access it now to discuss your case, your case is under review, someone will contact you shortly.

I thought I did my research and have discovered I made a mistake. When you call to purchase the calls and emails come quickly from Sales reps. When you call for claim filing, well that is a different story. I have left three messages and no return calls.

If you're thinking about buying an extended warranty try another company. No return calls, no coverage agreement, simply a cut and paste job trying to deny my claim. Funny their picture on the home "sales" page shows that your axle is covered. Guess you gotta read the fine print!!! SCAM. I'd give no stars if I could!!!

They finally paid the claim, our customer now has his car but was very unhappy about how long it took to get the claim paid. The only way to resolve this issue is to have Delta Auto Protect revisit the payment procedure. Repair shops should get paid the same day the car was done.

This is the absolute worst company to deal with if you work for a shop or are a shop owner. They NEVER return your calls, and take up to a month to send payment. This is the 4th time I have had to deal with them and it’s a nightmare trying to get payment for the customer to pick up their vehicle. You are always sent to the overflow call center, and they tell you someone will call you within 24 hours or less, IT’S A LIE. I’ve been calling for 7 days straight. Stay away... save yourself the headache.

This company is terrible, do not pay for covered components and you can't get paid after the repair is complete. We have called mulitiple time to get paid and they never call you back. They keep sending you to an answering machine.

Not too long ago I bought my car off of Facebook and it seemed to be in good working order with condition like new. Yesterday, while on my way to work, I started to hear strange noises that my car was making and turns out it was the engine, not to mention the fact that my A/C wouldn't cool. I finally called Delta for help using my warranty with them. Barbara helped me find a shop to service my car and I dropped it off. She gave me a renter to use and when my car was ready, I paid my deductible and I was off! Thanks Delta!

I am a believer in the Delta Auto Protect warranty plan. I was working five hundred miles from home. My battery completely died. It had to be replaced. I was in a very small town and it was a Sunday evening. I could not find any help so I call Delta Auto to use my warranty and in just a few minutes they let me know help was on the way. The service tech was able to change out my battery and the car started right up. I never missed one minute of work. Thanks!

I'm so glad to have decided to get Delta Auto Protect. One morning on the way to work my car kept overheating on me. When I got to work I gave them a call and they had my car towed to a shop that morning and a rental car there by the end of the day to pick me up. The shop fixed the problem with my car and all I had to do was pay my deductible. It saved me a lot on the cost of the repair. Thank you!

I signed up for the Delta Auto Protect warranty when I bought myself a used car. When I ran out of gas on the busiest highway in Louisiana I called the company, spoke to Sarah and explained everything that happened. She assured me I would be covered and within 30 minutes Josh was out there with a gas can and came to my rescue. This is one company I do not regretting signing up with. If you need any auto warranty, chose Delta Auto Protect, you will not be disappointed!

I am so glad I have a Delta policy. Recently, I experienced some car trouble and I contacted customer service at Delta Auto Protect for help to use my warranty. My car's electric power steering went out and I needed a tow to the local garage. Barbara was able to send out a service truck and she arranged for a rental car to use too. When my car was ready, all I had to do was pay my out of pocket deductible. I am definitely renewing my policy. Thanks Delta!

After buying a 2012 vehicle I purchased an extended warranty with Delta Auto Protect. BEWARE they will not honor any sales they make. They DO NOT return phone calls or emails, and they will find every reason to not pay for your repairs. I have made over 20 phone calls and dozens of emails and have yet to even get calls back. When they finally sent an inspector to look at my car, they waited 3 days to respond to the repair company. First they denied my claim because they said I had an excluded transmission, I did not, I had to have the repair shop make multiple calls to prove this. Then they said my policy wasn't in effect, which it was and we have documentation to prove it. Now they state I purchased the car knowing it had a bad transmission. I have the Carfax report to prove this is not true. I have never dealt with customer service so bad in my life. This is 110% a scam. I hope no one else falls victim to this.

When I was left without a car due to my transmission going out. I knew I was in for a painful payment that would cost me an arm and a leg. I remembered that I had bought an extended warranty policy through Delta Auto Protect, so I called for help. Their great customer service not only arranged for a tow truck to get my car to the shop, but also arranged for rental to drive while my car was getting fixed! DAP is great, they have great customer service and save everyone an arm and a leg with their protection!

Purchased this so-called auto protection warranty from Aaron... Promised me everything and I paid $2,600 on his promise. After 2 yrs Delta has paid roughly $250 and only after numerous & continuous calls and arguments. They have denied everything... even a claim for my gas tank that wouldn't open electronically. They have now denied a Transmission Train component... Truck will not go into reverse... They denied it!!! How can you deny something to do with a Transmission!?! Have called numerous times to no avail. Left messages on every extension I could call, but no response at all.

I'm so happy that I decided to get Delta Auto Protect. Recently, it was late at night and my car decided to stall out on me. I was stuck on the side of the road and it was a chilly, dark, and not a person in sight stopped to ask if I needed any help. I quickly pulled out my cell phone and called Delta Auto Protect. The agent name Rose was so helpful. She sent out roadside assistance they came quickly. The service tech, Paul, said I was low on antifreeze, which caused my car to stall from being overheated. He added some and I was able to start back up. Thanks DAP!

My car broke down on the freeway the other night, and I called Delta Auto Protect to have them take care of it. I explained that my engine seemed to be overheating and that the service engine light was illuminated. Linda gathered all of my information over the phone, and she made sure a tow truck was sent out immediately to my location. My car was towed to a local repair shop, and while it was being repaired, I was given a rental. Everything was so easy, and the only thing had to pay out-of-pocket was my deductible. Overall, I was more than satisfied with their fast service and affordable warranty. If you get a used car, I recommend Delta's extended warranty.

This company promises everything until you actual need a repair. Took my SUV to the dealership for repair. Tried contacting them on several occasions while my vehicle was in the shop for repair. Delta told the dealership that they would have to send them the part (like the dealership doesn't know what part they need for the repair). That was about 6 days ago. I guess Delta knows what part is required better than the dealership, NOT they sent the wrong part. Instead of an alternator they sent a pulley (not much of difference LOL). Tried to contact Delta. They said that they will return my calls. No one called back. Tried to email them that was 2 days ago, no response. My advise if you are looking for an extended warranty for your vehicle try someone other than this company.

Why do I have to leave 5 stars? This is the best company ever. I was on highway and my car just died while I was driving. I made it to the shoulder and I called Delta for help. The arranged for a tow truck to come and assist. He was able to jump my car and off I went. The roadside service is great! I really appreciate their service and absolutely recommend Delta Auto Protect to car owners.

Driving home from work during rush hour my car decided it had had enough. All of a sudden I heard this clanging sound and was lucky to be able to pull onto the outer lane. I just thought it may have overheated and needed to set awhile. I tried again and it would not turn over. That is when I called Delta Auto Protect explaining the situation to them. The friendly associate quickly got my information and sent out in no time a tow who lifted my car to a desired repair shop. There I found out my starter had malfunction and it would take a couple of days to repair. DAP connected with me and quickly arranged for a rental car to be delivered. With the small deductible I had to pay it saved me a costly repair. I am so happy I took a policy with DAP. They have saved me thousands of dollars on auto repair. Call them and let this company save you the price of high automotive repair. I'm sure glad I did.

I provided a review of the company and Consumer Affairs must have contacted them, as I immediately received a callback. My review indicates it has resolved, but that is not true. It is time to contact the Pennsylvania attorney general and district attorney, as well as AARP, as they have taken advantage of a 76 year old woman, with their lies and false promises. They need to be shut down in PA, just like they were in New Jersey, then started up again, in PA. This company is a complete scam. Anyone interested in filing a class action lawsuit?

I have been waiting for almost 3 weeks to get a claim settled. Spoke with several supervisors Hector, Arron ** only to not have my calls returned. When I leave messages the services rep. at Fields BMW in Winter Park Florida has the same problem. No one returns phone calls. I definitely have buyer's remorse. $2500 for what?

Why isn't there an option to rate this company experience a ZERO? Delta has refused to submit payment after authorizing repairs in July of 2018. As of today, October 1, 2018, I have been informed on two separate occasions that a check was cut and send to our facility. We have never received either check. I was assured by representative that if a check had not arrived at our facility by September 22, that I could call in and would be able to take payment via credit card.

I canceled my warranty because I sold my truck over 4 months ago. I am due over $1300 and I have called over 5 times and they keep telling me that they will get it right out. I still have not received my refund.

We are currently on a 5th set of checks to replace the prior three expense reimbursement checks all which bounced from Delta Auto Protect. I do not believe these checks will clear either. We have tried to get reimbursed for 7 plus months, just to have more problems. They did not deliver as contract states. On top of the bounced reimbursements from them, we kept logs of conversation and have involved the Better Business Bureau.

I am one of the happy and satisfied customers with Delta Auto Protect. I have had a couple of complicated repairs on my car and Delta Auto Protect worked directly with the garages. They were able to help me with a tow and a rental, as well as the repair. My only expense was my deductible. Delta has great customer service great plan pricing. Delta Auto Protect exceeded my expectations. Thanks.

Several hundred miles from home my vehicle developed rear end troubles. It took this company 11 days to tell me they would not fix my vehicle while I had to pay for hotels and a rental car. When I bought this insurance I told my salesman that my car was supercharged and asked if it was covered. He stated if factory it was covered but not if installed later. He never told me my car wouldn't be covered because it was modified and sold me this worthless ins. Be very careful with these people. They are dishonest and do not operate with good faith. Go somewhere else for your ins.

I purchased a used vehicle last month and decided to get a warranty just to be safe. My car ended up breaking down on the side of the road a month after buying it. I called Delta Auto Protection for my warranty and they had someone come out to tow it in no time and a rental for me to use while my car was getting fixed. The customer service and the repair shop were great, and when I checked out, all I had to do was pay my deductible. They have a amazing extended auto warranty. Thanks!

Delta Auto Protect has a great extended auto warranty. When I purchased a used vehicle, I also got the warranty just in case. My Car broke down along side the road recently. I called Delta to use my extended warranty for help. They arranged for a tow and a rental car for use while my car was in the shop. When it was ready, I paid my deductible and off I went. Thanks Delta!

It has been over 3 weeks and the company has not returned any of my calls or emails. You get transferred because Ashley or Jesse or Aaron can help but no one picks up once you are transferred and when you call back no one answers. The dealership didn't get any phone calls back either, I took my car to the dealership that I was told to take it with an authorization which didn't exist.

The fuse in the headlights of my vehicle went out during a long road trip. I was relying on it to get back home because I hate flying. I did not want to attempt to drive without getting them fixed. I called Delta Auto Protect in the hopes that I would be able to get my fuse fixed. Because it was such a minor issue fix, it took just a few hours and cost me little. I was able to drive all the way home, without getting any tickets!

Recently had problems with my air conditioner leaking water onto the floorboard. I called Delta Auto Protect to use my extended warranty. I bought the policy when I got my used car. They helped me to select a repair shop and arranged for a rental car to meet me there. They offered a tow, but as long as I left the air off, it was driveable. When the lines had been cleaned and replaced, I was able to pick up my car and pay my deductible.

Delta Auto Protect is very professional and has great customer service. They are the best warranty company that l have ever been with. This company has really helped me a lot in getting the necessary repairs for my car in the past 3 years. The brakes on my vehicle needed to be done badly, so I immediately sought advice from Delta. Their reps are so knowledgeable and very efficient with getting the problem fixed. I am always able to get the repairs on my vehicle done in a timely manner. All of my claims so far have been processed quickly and smoothly. I just love their services. Thank you Delta.

On the way home from work, I noticed the needle on my engine temperature gauge was very high. I thought the car needed some water, so once it cooled down, I filled it up with water. I started the engine to see if the water was the cause of high temperature, but the needle wasn’t moving. I made an appointment through Delta and brought my car in to a local garage the next day. Apparently, the radiator fan that keeps my engine cool was faulty and had to be replaced. All I had to pay was my low deductible. It was totally worth getting Delta Extended Auto Warranty. Thanks Delta.

My brother, Jackie, recommended Delta Auto Protect to me when I bought a used car. He has had an extended warranty with them for sometime and is happy, so I took out a policy too. When my car refused to turn over, I called them for help using my warranty. Since a jump was not working, they arranged for a tow truck to move it and a rental car to meet me at the shop. When my car was ready, all I had to do was pay my deductible and head out! I am very happy with Delta.

This company is a fraud and took advantage of me, a 76 year old woman. I paid them 1400 dollars and they refused to pay to fix my car 6 months later. They refused to return calls to dealership and return my calls. I asked for a cancelation and to turn my money on 9/17/2018. Harry ** said he would email a cancelation notice. Received nothing. I have contacted my bank and will be contacting the Attorney General and District attorney of PA, where they are located. Also contacting AARP legal to do assist with getting my money back. They do not offer extended warranties, but service contracts.

I never write bad reviews but this company is horrible if you plan on taking your vehicle to the actual dealership for your repair services. They will bargain and deal pricing. Also will send out the parts to their shop. However not so much for the actual dealerships. I have been waiting for over 9 months for them to pay me for a claim!!! They also never pick up and never call you back! Stay away!!!

I am really happy with my services from Delta Auto Protect. Warranties are usually hit or miss for me, usually because a lot of these companies have difficulty honoring their promises of customers. This company has been more than helpful in ensuring I am getting necessary repairs for my new car including engine repairs and brakes. Recently during my week off from work, my car began to malfunction after a long shopping day. I was already tired and this was the last thing I wanted to worry about. l quickly contacted them and they did not even hesitate to get back to me. End result is, the customer service rep help me troubleshoot my car for me to get to a nearby repair shop (I didn't want to wait for a tow), and my car is functioning again as normal. I paid a small portion of the repair cost. They offer the best customer care and quality services. I highly recommend them.

HORRIBLE COMPANY! DO NOT WORK WITH DELTA AUTO PROTECT!!! I wish there was a review less than 1 star. The salesperson lied about the package I was purchasing. Then the first time I go to start a claim the customer service rep thought he had his phone on mute when he started swearing profusely about a mosquito bite. I unfortunately had the phone call playing in my car where my kids heard every foul word he said. THEN when I finally get my claim and my vehicle into the shop they decide to CANCEL my policy!!! EXTREMELY shady company!

My car has always been in tip top shape, no problems and no surprises. But, since I bought the car used, I got an extended warranty with Delta, just in case. My car shut off while I was driving and I barely coasted into a parking lot. Someone tried to jump it, but that did not help. I called up Delta Auto Protect and filed a claim on my warranty. Barbara at DAP arranged for a tow truck to come and take my car to a local service shop. She also lined up a rental car as well. My car was in the shop for a week and when it was ready, I just paid my deductible. Now it runs better than ever. Thanks!

It seemed at one point I didn't believe my a/c would ever work again. I went about three weeks without fully functioning the right way; some days it would work, some days it wouldn't. Some days it'd only blow hot air, some days it wouldn't. At the drop of a dime, all that changed though. My extended warranty from Delta covered the cost of my repair, making it an easy decision for me to get it fixed. I wasn't sure it would so I didn't bother trying to get it fixed, but after a while, my car became unbearably hot. I was able to get my repair done at my local repair shop (very reliable guys, here), and it was done quickly. Even the repair shop remarked about how good the communication was between them and Delta's claim department. No mishaps with my claim, nor with my fixed a/c. Everything was handled as promised. Thank you Delta Auto Protect.

Delta Auto Protect is a Lifesaver! I ran out of gas on the Highway and within a couple of hours my gas was on full and I was able to reach my destination. The next day I also needed repairs on my brakes because I have been having an issue with them for a week. James helped me select a brake repair shop and I dropped off my car for repair. They offered me a rental car, but since it was just for the day I passed. My husband dropped be back off and I paid my deductible. No out of pocket cost was great. I will be renewing my policy in November.

This has been going on for over one month. I have been on foot and I as a multi terminally Ill, disabled ailing senior with many weekly doctor appointments cannot take this anymore. I was very cautious and shopped around before purchase, I asked a lot of questions but in the end I went with one of The BBB and Consumer Affairs TOP THREE best EXTENDED WARRANTIES!! You need to correct that! I have trusted you guys always. I bought into the salesman's scam and he lied to all of my point blank questions of coverage (over 30 minutes of me going over everything I could think of) As, they just use their hidden loopholes to avoid paying larger claims according to the internet).

Had my vehicle serviced, repairs were approved by Delta, and 4 month later they have yet to pay for the charges that were approved and authorized. Have been trying to contact them for a status of the payment, and phone calls roll to an "overflow center" that takes your information for a call within 24 hrs. The callback has never happened. Have attempted this for over two months with no response nor action.

Received really great information when I called in to the customer service line. I am a recent customer of the company and had some concerns regarding the claims process. I wanted to make sure all of my questions were answered before I reached the mark for the money back guarantee. After my conversation with a very pleasant rep named Ally, I will be keeping my policy. I feel good about being a customer here.

My biggest pet peeve about companies these days is the inability to speak with a live representative over the telephone when I call and having to listen to endless recordings that turn a simple chat into an hour long multiple choice questionnaire. Delta Auto Protect has alleviated that issue with some of the most knowledgeable, courteous, and helpful representatives I've ever had the pleasure of dealing with. They get my claims handled quickly and professionally by qualified mechanics and there's never any hidden fees or charges. One monthly payment covers a few of my vehicles needs that saves me money, headache, and keeps my car on the road in safety. Big thanks to all the employees at Delta that make that happen.

The dealer has had my car in the shop for 4 days, the dealer has called numerous times and left messages. No one from Delta Auto Protect has called the dealer back. I was able to get through and told that they are having a high call volume, (really for 4 days). Now Delta states that they need a diagnostic before they can authorize anything, but on the first day when I called I was given an authorization number to start the for. Then I was yelled at because I did not have the dealership number readily available. (We are trying to help you, remember that I paid for a service, not you).

I purchased an extended warranty on February 21st 2018. The original quote was over $5100, but after I voiced concern about the total, the representative dropped the price to $2400. I signed the contract and truly believed that I was protected. The car went to the dealer on June 4th for a transmission issue and the dealer filed a claim with Delta Auto Protect. The claim submission was acknowledged on June 11th and a request for service records came to me on June 24th.

Delta Auto Protect is a great company to reducing the risk of expensive auto repair and auto coverages. This is was the choice for us since we own (2) cars both old models and new models. Additionally, interest and saving a lot is the most common reason we are forwarding on this review too. At Delta Auto Protect we benefit from several types of plans offered. The impression you receive from Delta Auto Protect is not fake and it is called reality to customer satisfaction. It is my pleasure to include that and that this company provides outstanding customer experiences. At Delta Auto Protect, warranties are done correctly and hassle free.

I purchased a 2009 Audi and wanted to get an extended warranty. I choose Delta. I put the deposit down and completed all the paperwork necessary to qualify for the warranty. I changed my bank and contacted them multiple times so that my payment could be made out of the new account. So far all I have paid is the deposit. I never received a callback and they canceled my policy, the day after they approved it and kept my deposit. I found that this was very unacceptable. They did not communicate with me at all.

My auto needs an alternator repair. It's been three weeks. Claim approved, but incorrect part was sent. No one answers the phone or seems to care. Horrible experience. False advertising of happy customers. Buyer beware!! SCAM like situation. Countless calls with promises, just no positive response or outcome. Will not approve repair shop to use in house part. Delta Auto Protect insist on mailing part that never arrives. To date a wrong part was sent, which means no repair. Policy is being paid as agreed. 9/4/18 makes day 21. I'm waiting on Delta Auto Protect to keep their word.

Delta Auto protect is the best. I have never come across an insurance company that is so reliable. I once asked for a towing service because my car had broken down. Delta Auto Protect responded quickly. My car had an engine problem. Delta Auto handled the claim for my engine repair efficiently and covered most of the costs, just as the extended warranty promised. These guys are professional and kind.

My kids and I were driving back from Utah when my car suddenly ran out of gas. I have no idea why it ran out of gas when I filled the tank up before I left. I called Delta to see what could be done. It was dark and it felt like we were in the middle of nowhere. Delta knew exactly where I was and the came within the hour. They took my kids and I and my car to the nearest city and luckily there was a 24 hour mechanic there who inspected my car and fixed it on the spot I was able to drive my kids and myself back home safely that night thanks to Delta.

I bought a policy in late April of this year, 2018. I no longer owned the vehicle as of June 23rd, 2018. I applied for a refund. Received an email stating the amount of the refund and that it would be issued by check. Several weeks later I had not received it. I had been calling, was told the check was mailed August 1st. Have called multiple times since then and have been told someone would call back and they have not. Usually on hold 15-20 minutes each call.

My original complaint posted here say "RESOLVED". Not true... Still Waiting for refund. Makes me wonder if Consumer Affairs is a valid source for reviews or if they are in cahoots with these companies that have high ratings. Purchased June of 2017 before I had the used car purchased, I was told to just notify them with the Vin number & mileage once I purchased a car. Which I did July 17, 2017. A Mini Cooper Looked great. I received my packet, coverage begins in 30 days after 1000 miles. I ask if We decide to sell the car. It's transferable to the new owner or a future car I purchase. I'm told we can transfer the warranty anytime.

Doesn’t pay bills. Doesn’t return calls. I am convinced this is almost a scam. I tried to cancel several times. Aaron at ext. ** will not return calls. Hector is a joke too. It is almost humorous how incompetent they are. Good luck! They finally did cancel my account in February 2018. I was only refunded partial and didn’t get check until August.

I was taking a drive one night to clear my head. I drove for about an hour, parked somewhere and took a break. When it was time to go home, I tried to start my car but it just wouldn't. I remembered my extended warranty covered towing. I called to ask for towing services, and was even able to get a ride home. While my car was in the shop, I was able to secure a rental car that was covered with my policy. I am so grateful I opted for an extended warranty.

I purchased an extended service contract from them in anticipation of purchasing a vehicle. I was assured that if I bought this contract in advance of purchasing the vehicle that there would be ZERO hassle to receive a full refund if the sale of the vehicle did not go through. WELL GUESS WHAT... I did not purchase the vehicle and all I get now from Delta is the runaround! I have literally called them 4 times and have been promised a callback. NOT ONCE have they called me back.

I purchased the "Diamond Premier Coverage" their Best one... on 4/21/17 understanding they were one of your best rated and recommended facilitators. I had a couple issues with my car recently so I checked the contract and even had the dealership go over it Monday August 13, 2018 to be sure when I dropped the car off for repairs.

4/2018: Purchased policy (Diamond Premier). 8/22/2018: Dealership informs me that they have called Delta to submit a claim every day over 5 business days. Delta does not return the calls. I take it upon myself to call Delta to submit the claim. After 33 minutes of being on hold and transferred to multiple people, I finally get a claim person named "Aaron **" on the phone. I connect "Aaron **" with the dealership via 3-way call. Aaron took the information from the dealership and said he would call the dealership back in an hour. This interaction lasted a total of 44 minutes. I got a call from the dealership 2 hours later telling me the claim was denied.

My extended car warranty saved me a ton of hassle and money. I was about to drive home after a day of work when my engine started steaming. Obviously, something was wrong but I had no idea what it was. I contacted the company and they arranged roadside assistance to come and simply fixing the leak on my coolant container and adding more to replace what leaked. I'm no expert on cars and having my extended warranty company right there to help me right away --otherwise, I'm sure I would have paid exorbitant amounts at a car shop while having no idea that I was being charged a ton! Thank you, extended warranty.

This extended warranty really saved me this time, I ended up stuck in Illinois hours away from my home when my transmission got stuck in reverse. I was provided with the towing services very easily, and also with a rental car agency that could get me back on the road and back to my babies. Thank god for the warranty, thank god for the services they provided to me and made my day that much easier. I couldn't be happier with the services and politeness. Without their speed, and also them being vigilant in providing me in a timely manner the information I needed, my kids might have missed my amazing cooking that night!!

I haven't found a company that I prefer to deal with other than Delta Auto-Protect. They really made owning and maintaining my car more affordable than I imagined. I really crunched the numbers prior to deciding to invest in an extended warranty, and although it seemed like a lot at the time... it really turned out to be nothing compared to the amount I would've spent on fixing the hill assist issue on my car without a warranty. Thank you!

UNPAID CLAIM - SCAMMERS! SCAMMERS! SCAMMERS! Won’t ever pay! ‘JACK’ (not his real name, I’m sure) looked me up on LinkedIn WHILE HE WAS ON THE PHONE WITH ME! Started reading my bio out loud! While SLURPING his Dunkins Iced Coffee for 15 seconds into the phone! Laughed at me when I said something to him about it and said ‘How did you know?’ No return phone calls to dealership! Liars and thieves. They keep getting shut down, then pop back up under new company name. DO NOT BUY INTO THIS FRAUD!

My company finished a repair for a customer return vehicle to customer and now they do not want to release a payment. Every time you call you only get answer service now. IF YOU ARE LOOKING A WARRANTY COMPANY STAY AWAY FROM DELTA.

BBB is correct about Delta is a rip-off and has refused to honor their commitment. Stay far, far away from them. If you are looking for a car warranty look elsewhere... you are throwing money into the trash with Delta. They lie and cheat you at every chance!!!

Recently I had water on the front floorboards in my car. It turns out that the AC was dripping into the car. I called Delta Auto Protect about my extended warranty and Jeffrey was very helpful. We chose a shop by my house and he arranged for a rental car. He offered to tow it, but it was completely driveable. I just did not run the air, but it was only for 10 minutes. Well, there was some problem with the AC lines. They repaired the car and it was ready a few days later. I paid my deductible when I picked it up and was back to my normal routine. This is a great extended warranty.

I recently had a car problem where my tire just disintegrated and I was driving on the rims. It happened so fast and was scary, but I managed to get to the shoulder. After I calmed down, I called Delta Auto Protect for help. Marie was very nice and opened a claim. She arranged for a tow and a rental car to come and get me. After I signed for the rental car, I checked in at the shop and just continued my day. A few days later my car was ready. I returned the renter and they dropped me off at the shop. I just had to pay my deductible and was off. Thanks Delta.

On Jun 26, 2018 I contacted the Delta Auto Protect agency to inquire about their service which sounds great. I was told that if I was not satisfy with the service in 30 days of purchase, I would get my money back. On July the air conditioner of my vehicle went out, so I made an appointment with the Town and Country shop in Lumberton, NC for Jul 20. On July 19 I contacted Jack from the Delta Auto Protect company at 17:22 and told him about my appointment, Jack told me to contact him at 0900 after I drop off the vehicle and he gave his extension number **. I called Jack at his extension after I dropped the car and left a message. However, Jack did not returned my call. On that day which was Jul 20, the Town and Country shop contacted me stating that the Delta Auto Protect would not approve the repairs until after Jul 25 because it has to be approve after Jul 25.

I purchased from Delta Auto Protect 5 years 100,000 miles extended warranty for $2080 of my 08' BMW X3. On July 18, 2018 Delta approved the repair of my vehicle but refused to pay for unknown reason. When we called Delta they keep telling us that the payment has been mailed but it's been 3 weeks now we have not receive any payment. This business is a sham and should be sued for fraud.

I took my car to the garage confident that I had a warranty company watching my back because I had been paying them ever since I bought a pre-owned vehicle. The dealership told me that my transmission was bad and that they would talk to Delta Auto Protect about the claim. After making the claim, Delta Auto Protect sent out an adjuster to verify the vehicle's needs. 6 days pass after that. I can only call to talk to a receptionist. I've been told multiple times a manager will contact me. I can only leave messages.

Interesting experience, but ended well. I needed a new fan motor on my car which my mechanic had authorized through Delta on my policy. He completed the work and requested payment from them. 3 weeks later there is still no payment from Delta, so I paid my mechanic and sought payment myself. I called about 8 times and waited on hold only to get the receptionist who took my number each time and said I would get a call back shortly as she cannot transfer me to an extension... Very strange. I never received a call back and was worried they are a scam until I actually got through to a representative, Aaron **, who said he would have the bill paid shortly which I highly doubted. Sure enough, they called my mechanic that day and paid the balance. It took a while and effort, but they did pay the bill and Aaron was very good and reassuring to me when I had little faith in this company. All is well that ends well.

This company is a SCAM! They are slick talkers and are impossible to speak with. Quick to sell you a policy, and when you want to use the policy they are quick to deny. But wait they will refund your money after they take out all the hidden/waived processing fees and slow to refund it too. This company should be ashamed of themselves and their bait and switch tactics. Do yourself a favor and STAY AWAY!

I was at the mall shopping with my kids one day and when we got ready to leave my car would not start at all. It was a Saturday and I expected to be sitting in a parking garage for hours. I called Delta and they quickly arranged a tow truck to get my car to a mechanic and they arranged for a rental car for me to use while my car was getting fixed. When my car was ready, all I had to pay was my deductible. The process was easy and James in customer service was nice. I am happy with Delta and my warranty.

While running some errands, I noticed some water building up on my passenger floorboard. I was running the a/c. Next day I used defroster for windows because it was raining. I notice same problem. I got worried so I called Delta Auto Protect to file a claim for repairs. I dropped my car off at a nearby shop and was met by the rental car representative to pick me up. Delta had arranged for a renter to drive while my car was under repair. The mechanic said that he needed to replace evaporator coil and clear drain. When it was ready, I just had to pay my deductible. Thanks Delta.

I purchased an extended warranty from Delta Auto Protect, suggested by a family member. I am happy that I listened. My warranty has been a blessing; when my car stopped running while I was driving and I had to push my car (with kind strangers) to the side of the road, I called Delta Auto Protect shortly after and they assured me that I could get a tow under my coverage. They were able to coordinate with the tow company regarding my plan, and my car was towed to a garage near my house. Without that warranty, the cost of that tow would've been pretty pricey, especially because I was far away from home. The best part is, no money came out of my pocket! It feels really good to be prepared in unexpected situations. Highly recommend this company!

I would recommend Delta Auto Protect to all my friends and family. The day of my daughter's graduation my transmission blew and honestly I didn’t know what I would do. I called the company and they set me up with a tow company and a car rental that would take me to the rental place and pick up a car. All I paid was my very low deductible. I was able to use the rental and go about my life while they fixed my car. I only paid my deductible when I checked out. If I didn’t use this company I would have been drowning in bills. Don’t hesitate to call them.

Worst scammers ever!!! DO NOT PURCHASE ANYTHING FROM THEM!!! I'm out $3700 on a warranty that covered absolutely nothing. Even after the inspector agreed and told me it should be covered. A TOTAL RIPPOFF!! I'm beyond pissed. If I could rate this company ZERO stars... I would!

The shop I took my car to this morning has been calling since 9:00 and as of 3:00 pm they have not received a call back to authorized the work. It's 90+ degrees in Atlanta and I can't get my A/C fixed due to this company not responding and fulfilling their contractual obligations. DON'T BUY AN EXTENDED WARRANTY FROM DELTA AUTO PROTECT.

I am happy that I purchased an extended warranty for my vehicle from Delta Auto. I did not think that I would benefit from buying the added coverage. I soon learned that my extended warranty also covered things like rental cars and the cost of any necessary towing. My own car insurance will only cover basic roadside assistance. With Delta Auto, I have an affordable warranty that covers expensive repairs and other surprises.

I am so thankful for the customer service at Delta Auto-Protect. My two kids and I were stuck on the side of the road. My transmission slipped. Not only did these wonderful people arrange for a tow for my car, they also got me a rental until mine was fixed. I am so glad I had the extended coverage. Everything was taken care of and all I was charged was my deductible. They were very kind and helpful. I couldn't ask for a better place to call when you need a tow or a rental car.

For the last few months now I have been dealing with radiator issues. My car would overheat, stop, then start up later. Unfortunately, this time while trying to leave work it didn't start back up. I was able to call Delta and they arranged to get it towed. John at Delta also set me up with a rental car while mine was in the shop. Once it was repaired, I only paid the small deductible fee and my car runs better than ever. Which amazed me, I was ready to spend an arm and a leg. The customer care is wonderful. Very easy to deal with.

Delta Auto Protect has to be my favorite extended warranty. I’ve had to use them several times over the years. You sometimes don’t realize how important they are until you are in a situation where you need them. I’m a very forgetful person. I left for work and didn’t pass a gas station and I ran out of gas. I called the customer service number and they arranged for one of their service providers to come to my rescue right away. John was really nice on the phone and I did not have to wait for long. I recommend their service to everyone. All I had to pay was my deductible. This is why I always carry the extended warranty when I get a used car.

Once again, my extended warranty coverage saved me a ton of money! Last month, I started my truck after not driving it for some time. I heard a loud ticking noise coming from the driver’s side of the engine. The ticking sound would get louder too, especially when I accelerated quickly or for an extended period of time. When I took my truck in for an estimate, the mechanic started talking “lifters” and “valves” and how expensive the repair job could turn out to be (in excess of $3000, which of course I couldn’t afford).

After performing repairs on a customer vehicle more than four months ago I am still waiting for payment. "Waiting" Meaning spending my time on the phone and writing emails attempting to collect payment. Further costing our company money and time. Emails have never once been responded to. Each phone call was received various ways. "Our phones are down. Please give me your information and someone will get back to you." "We are currently updating our system. Please give me your information and someone will get back to you." "There is no one available right now, please give me your information and someone will get back to you."

Delta Auto Protect is like American Express - you can't leave home without it. It's no different than Mastercard too - there are some things money can buy. For everything else. there's Mastercard. Delta Auto Protect is an extended automobile warranty that's your guardian angel on the road. These days, driving on freeways and streets requires you to be on your guard and completely focused. Cars come now with built-in technologies that give enough help to the driver, but we are all human after all. Sometimes, things spiral out of control and you're stranded. That's where Delta comes in to save the day.

My experience with Delta Auto Protect has been amazing. They will help fix your car and let you have a rental until your car is fixed. They are so nice. I recommend them to everyone. Their prices are worth paying to be able to get your car fixed. I am so glad I have Delta Auto Protect Warranty.

Terrible Customer Service. So DON'T waste your money on this company. I called Delta Auto Protect to advise them of an issue with my car and they said, "Bring it to the dealer." I brought my car into the shop and was soon told I had a transmission issue. The dealer tried to contact Delta with no luck. I tried to call Delta, after a 20 minute hold I was told someone would call me. That was Monday morning. I tried again in the afternoon after confirming Delta had not called my dealership. I spoke to another person after a 20 minute wait who said he would call the mechanic as soon as we hung up and then return my call. That was a Mr **! Monday evening still no call to me or dealership. Tues was the same exact scenario. Wait 20 minutes on hold, a promise to call the dealership and a promise to update me.

Whenever my car lets me down I know that Delta Auto Protect is there for me. With my busy life juggling work and kids, the last thing I need is my car to break down. Thankfully I always know Delta Auto Protect will be there for me when I need them. Their customer service is always so friendly and there for me 24 hours a day. A couple of weeks ago when my car broke down they had my car towed and a rental car ready so that I could continue with my life without having to disrupt the flow of my day. My car was also repaired quickly and I was back on the road in no time. All I had to do was pay my deductible which left my pockets happy and not in a bind. I would highly recommend Delta Auto Protect to everyone to give them peace of mind.

My wife Lucy was always the worrier in the family. When she heard about extended warranties she pressured me to buy one for her Honda Civic. I bought her a policy to reassure her even though I didn't think we needed one. But she turned out to be right when just five months later the timing belt snapped and she broke down on the side of the road. Nothing like that had ever happened to her before and she was hysterical, but after contacting Delta, I think she felt much better. They worked with her to get a tow truck right out with her, got her a loaner car, and took care of the repair on her Civic. I was so glad my wife was taken care of that I didn't even mind when she came home and said, "I told you so!"

Very prompt in handling my claim. Very professional and knowledgeable. I felt very confident my car would be fix without any headaches. Thank you Arron!!! Arron made sure my part was sent in a very prompt timely fashion. Again I would like to thank Arron and I would recommend Delta to my friends.

After reading these other reviews, it seems like I, like many other reviewers, was a bit hesitant about getting an extended warranty, because it just didn't seem necessary. But I'm so happy I got it because it quickly became necessary. My transmission went out, which isn't covered by my insurance, and I knew I wouldn't have enough money to get it fixed. I was happy to be able to use my warranty to offset the ridiculous cost of the transmission repair. I was able to get it fixed from a superb garage in my area and did not have to miss work in the process. Overall the best purchase I've made.

My family and I are very pleased with our recent interaction with this company. We had to have our transmission replaced and they were fast in processing our claims and the repair shop honestly raved about Delta's claims department and customer service. I was not surprised. They have always gone over the top to make us feel secure and well taken care of. Great company. Happy to be a customer.

Having an extended warranty keeps me feeling safe on the road. I have the comfort in knowing that if my car breaks down beyond the normal wear and tear of everyday use I'll be covered and safe. The benefits of being able to call a tow truck, book a rental car, or have someone bring me gas if my car runs out makes the warranty worth it for me. I've already used these services a few times. It is surprisingly hassle-free. Even more than that, I don't panic with unexpected repairs. I know that the coverage my warranty provides will always allow me to get my car repaired for a reasonable, affordable rate. I can recommend this warranty to anyone who uses their car a lot and feels like they need extra coverage just in case something happens. It's a smart investment.

What a day it was but Delta Auto Protect was to my rescue. First, my day started rocky as I spilled my fresh coffee! And then, as I was pulling out of my apartment complex I heard a pop and my tire blew! I called Delta Auto Protect and they were quick to my rescue! The agent that I spoke with was very sweet and nice the whole time! Delta arranged for someone to come out. They changed my tire and I was on my way! Got to work and I worked a hard 14 hours. When I came out to my car to leave it was dead! Lord behold my motor was seized up! Delta Auto Protect once again arranged for a tow to the garage and also arranged for a rental vehicle! I paid the deductible but the rest Delta Auto Protect covered. Awesome service, awesome company. Thank you.

I was heading out for work when my car would not start. I was devastated. So I called Delta and they arranged for a tow for my car from my house. They arrived rather quickly. Once my car was in the shop, I was informed on how the warranty works and what it would cover. Since it left me immobile, I was given a rental car. At the time, I was highly impatient, I just wanted to go to work. Yet, they were so courteous and understanding. They took time to calm me down and reassure me that everything is okay. It was hard to believe then, but it was all good. Thank you Delta Auto Protect.

I went against my gut feeling and purchased an extended warranty from Delta Auto Protect. Two weeks after I purchased the warranty, I slung a rod in my motor. I was heartbroken because I didn’t have the money to fix it. I took it to the shop and they told me that the extended warranty will cover all the costs after my deductible. So I say that it is a great investment in the long run to get the extended warranty. I was able to get a rental car while I wait and now I am good to go.

Do not buy this extended warranty. When you first call to purchase the policy everything appears great. Customers service is great the rep is telling you everything is covered and really selling you a pitch. But then the other shoe drop and when you need the policy the most it’s difficult to get anyone on the phone, unreliable and covers hardly nothing. Please do not fall for the great service you received when purchasing. You would regret it. My car sat at the dealer for weeks before I got a disapproval for every job the dealer presented except for one thing a $80 hose. Just want to warn people to please read your contract and don’t waste your hard earn money

My wife and I are strong believers in having the most protection we can have towards our vehicles. After experiencing quite an array of issues with both our cars that were both costly and time consuming we decided that we should get an extended warranty and so we did. Months after we got our extended warranty her 2015 Mazda 3 had a flat tire that left her stranded 18 miles away from home. She called me and I reminded her about our extended warranty. We were able to get a roadside assistance and she was up and running in no time. My family comes first, regardless of how minor the incident is I am very content that we have our extended warranty.

These guys are GREAT!! Very knowledgeable and patient set of staff. They take the time to explain their policies and use factual information to explain why their product is solid. Better still, my plan includes 24/7 roadside assistance and rental car benefits so I won’t be without transportation if I have to wait for repairs! I've been without a car before, and it's not easy where I live. I’m glad I got this for the peace of mind I have now! Thanks, Delta!

Full disclosure before I start this story-- I am not the greatest driver so it is essential that my car runs well. With that in mind, even though I was initially hesitant to get an extended warranty, I knew that one day I would be thankful I did. And thank God because I did not let myself down. I was leaving work for my daughter's birthday party, and my brakes malfunctioned, almost hurling me into a vehicle in front of me. I quickly parked the car, nervous to move it another inch. I called Delta Auto Protect, and explained the situation. A fantastic woman named Lauren assisted me and arranged so that I could have my car towed to a nearby repair shop. I was able to Uber home just in time and didn't miss any of the party. My car on the other hand was fixed within a day or so, at a very affordable cost to me. Very happy with my service.

I can't believe my luck. Or maybe, it's just a secret that no one told me about before. I had no idea a service like this existed. I was really impressed that I was able to consolidate repair coverage and roadside assistance into just one policy! I'm saving around $500 per month on fees I used to pay for roadside assistance, towing, and other maintenance activities. That's $500 I'm able to invest in things that are important to me, like music and my family. This extended warranty has proven to be such a money saver, and the best part, is it so easy to use, thanks to the helpful, responsive employees. Thank you so much for such an amazing service, you guys.

At first I was a bit nervous about buying my first extended auto warranty plan as it would be my first time doing so, but after talking with the representatives I felt very comfortable and secure about signing up with them. They were informative, helpful and extremely open about everything, which isn't always the case with other companies. While on the more affordable end, the coverage was definitely comprehensive enough. A couple months later, I discovered that my car had a bad rear differential, and I needed it taken care of right away. I paid out of pocket for it, but was advised by the customer service rep at Delta to submit a claim for reimbursement. The entire process was easy seeing as how I only had to coordinate with them to verify that my car had the repair and I was reimbursed shortly thereafter.

STOP searching for an extended auto warranty for your automobile. Look no further than DELTA AUTO PROTECT. They are a AAA AM BEST rated company. On two occasions my 2005 Mercedes CL 65 needed repair and the process could not of been easier. I simply dropped my car off at the local Mercedes dealer and the repair was completed in a timely fashion. I can't thank Aaron enough for keeping in contact with my service technician and then having the patience to explain the details of the repair to me. DELTA AUTO PROTECT paid the bill directly to the Mercedes dealership.

I was recently on a road trip with some friends of mine and we were about to head back home when the car started giving us problems. This could have put us in a difficult situation and made it very difficult for us to get back home. Luckily I had purchased the extended warranty and was able to have the issue fixed and resolved in a short amount of time. The customer service rep I spoke with at Delta was very accommodating and understood the urgency of me getting my car repaired. I was able to bring my car to a garage in the area to get diagnosed and quickly repaired under my warranty coverage. Instead of being stranded for what could have been a long time and would have been very costly, the issue was instead resolved in a quick and timely manner and we were able to get home sooner than we would have otherwise. The extended warranty definitely came in handy when I needed it.

Really happy to do business with this company. My car broke down in an unfamiliar area. When I called in to their 24 hour service line, the rep was super helpful and friendly. She really made sure that I was well taken care of and kept asking how I was doing. They made my whole situation way more easier and they got me a tow in no time. My tow didn’t take long either, so I'm glad I was able to get it from a good company. Great experience as a customer of Delta overall.

My AC quit working and I was instructed by the Delta agent that my repair would be covered. I was able to get it fixed at a nearby repair shop. The claim was approved, and I was responsible only for a small deductible. The repair service was completed and I was on my way with my AC blasting. Delta handled everything else directly with the repair shop. Very easy and straightforward process for me as a customer. Very pleased with my service.

My extended warranty works well for me. Just a few days ago, I was having a problem with my car battery. I went into a nearby garage and they said it would be a quick fix, and gave me a quote. I called Delta and was able to coordinate to have the battery problem fixed. On another occasion, I was having trouble with the hill assist function on my car. My extended warranty policy covered that as well, which was a big help because the dealership refused to fix it under the manufacturer's warranty. I'd rather deal with this company, solely for all of my repair needs. I am impressed by their service and excited about how they conduct themselves business-wise.

I have had a fantastic experience as a customer of this company. I chose to buy it due to the fact that it provides such extensive coverage, including brake systems, transmissions, and engines. Additionally, the warranty covers services such as towing for out-of-gas emergencies, dead battery replacements, and rental cars--all of which I have willingly paid for separately in the past. I would never do that again. I've been able to cancel my AAA and solely rely on my warranty in unplanned situations. As such, the extended warranty has been a smart buy as it ended up saving me a good deal of money. I would definitely suggest getting it!