Delta Auto Protect

I filed claim for the transmission of my 2014 Jaguar. The rep seemed to be on training because he handled the case very unprofessionally. He just noted my contract number and hung up saying he would get back to me after 5 minutes. But I waited for half an hour but no response. I called again but this line the rep who responded me was a gem. He was polite and cooperative. He approved the claim and instructed me to take my car to the certified dealer and told me he would take care of the rest. He proved his words and I did not face any issue after that. I think it’s your luck that you get on the phone when you call. A good rep would relieve your worry and would give you peace of mind. And an untrained rep would piss you off.

I purchased an extended warranty from Delta 2 years ago and filed a claim for the 2012 ML 350. Two months after buying the warranty the accelerator or a pedal sensor of the car got shot and I filed the claim. I was relieved that I got it covered. I called Delta and requested them to have it towed to the repair center because it lost all the power. They told me they will get back to me after a couple of minutes. But I had to wait for an hour. The car was towed and repaired. But next month I noticed $ 120 were deducted By Delta instead of $ 100. I called them to ask why this happened and they told me it was for towing services. I told them my plan covers towing as free service and fax them a copy of my contract. They apologized and promised to rectify the mistake and they did it after 1 week.

The factory warranty on my Cadillac expired and I was in dire need of buying extended warranty so that if something goes wrong in my car it is covered by the warranty contract. Delta was recommended to me by my friend who purchased a plan from Delta 5 months ago and he was very satisfied with that. I was skeptical about the company because the rates were lower than other competitors but the coverage was more. But when I filed my first claim it went like a breeze. I was not expecting such a great customer service that to at the midnight. I called them at midnight that my car got jammed completely at the highway and they sent the assistance right away. I would recommend this company to the world.

It was a difficult decision for me to buy an extended warranty after the factory warranty expired on my car. I have been using the same car since 8 years and it is in the best condition because I love this car and I take care of her like a child. This is the most expensive gift I have ever received from my parents when I graduated from university and I plan to keep it forever until it stops running.

A very close friend referred me to Delta. I was a first time car owner and did not know much about car repairs and other expenses. I am an artist so the technicalities are not my kinda things. So, he suggested me to buy a warranty for my BMW S1 to be on the safe side because it was a second hand car which already covered almost 90,000 miles. So, warranty was a must. I purchased a premier plan on recommendations of the rep. He told me that warranty would actually start after 1 month of buying and covering further 1000 k miles.

After 6 months of seeking reimbursement for repairs done on my car, I encountered countless delays and lies from Delta Auto Protect. I needed a water pump replaced, which is allegedly covered by their contract, but Delta refused to reimburse me, while presenting me with a series of false reasons to deny my claim. Delta Auto Protect is the closest thing to a criminal enterprise that I've ever encountered! The BBB stated that they are overwhelmed by the number of claims against Delta Auto Protect!!!

I purchased Diamond Plus extended warranty for my Audi A6 in 2017. I need repairs done now in 2020 due to the life of my car. I have called Delta Auto Protect a minimum of 8 times in the last 2 weeks. I have been on hold for 45 mins at a time, with no response. I have emailed/left messages but I haven't heard back from anyone. I don't know what to do. I have spent $3000 on extended warranty and nobody is calling me back. I don't know what to do, except to believe I have been scammed. Please don't buy service from them!

l took out a warranty on my Mercedes, had it for 6 months at 500.00 down 147.00 a month, bad reviews took 4 days, and 3hr, 53min to cancel, then l was told, l'd had to call another department. Don't waste your money, keep calling, can't get any one!!!!

I have two warranties with this company. One is on an F250 and the other is on an F350. A few months back the F250 was in the shop and the shop could not get ahold of them to discuss repairs. It was only after I copied Aaron on an email to my attorney that he called me back and promised that they would pay that day, as my vehicle was ready. They did not pay the shop for another month and a half; after I called again and demanded payment be made.

I bought my extended warranty less than one year ago. After reviewing the warranty, I determined that the warranty did not cover the electronics that I most wanted addressed. I tried to contact the company to make certain I was reading the warranty correctly. The only response I received was "just read the warranty." I decided to cancel the warranty within the guidelines as expressed in the warranty. I have written three letters (2 postal and 1 email), and have yet to receive any response. All telephone calls I have made, ten over the last two months, have all gone to voice mail with no return calls. Based on reviews I have read, it appears this is a scam operation. I will be referring the company to the Pennsylvania Attorney General's Office.