Delta Auto Protect

It was a difficult decision for me to buy an extended warranty after the factory warranty expired on my car. I have been using the same car since 8 years and it is in the best condition because I love this car and I take care of her like a child. This is the most expensive gift I have ever received from my parents when I graduated from university and I plan to keep it forever until it stops running.

Delta Auto has helped me more than any other company has. If I break down on the road, I can rely on them to tow my car where I need it. My family is on a budget so it's important that I use services that fits my family needs AND my budget. Being a single mom of 2 boys, things are hard to come by. James has basketball practice, Mark has football practice, both of their games. I make sure that I am there for my kids when they need me and at the same time, Delta makes sure they are there when I need them!

I had a problem with my BMW 640i this past Tuesday afternoon. I took it to my repair shop Munich Motorsports and they diagnosed it as a fuel injector problem. I told them I has an extended warranty with Delta Auto Protect and gave them the contact information. They contacted Delta on that Tuesday and got a quick response, Delta then contacted me on Wednesday and advised me that I had forgotten to sign my original contract and had not provided the necessary information to process my claim. They sent me an email link to my contract and info sheet and walked me through how to complete the information. I told them I needed to get my car back by the weekend because we were going on a trip, they said they would expedite my claim to make sure my repair shop got the repair authorization they needed in a timely manner so they could order the parts and begin work on my car as soon as possible.

Have had a Delta warranty plan for almost a year now. Never had any problems, so I was starting to think maybe I should not extend it for another year. Two weeks ago, an engine warning light came on, but the car still ran fine, so I said I can ignore it for a while and see what happens. Last Tuesday I went into the garage to start the car and go to work and... well, nothing. Engine not turning, that light on, and everything dead. No sound no nothing. Called Delta and explained the situation. It was 7 in the morning, so it took them about an hour to find someone to come over. I left for work and asked my wife to let the guy check the car. I got a call later that day from Delta, telling me the mechanic had checked the car, but the issue was not something he could sort in my garage and that he is about to tow the car to a repair shop, and they were asking for my ok to do so. I of course agreed.

Car maintenance is not my strong suit. My boyfriend generally takes care of such 'mundane' tasks, Lol. Anyhow, I had to move to Dallas work for about a year, naturally I drove my trusty little Nissan to Dallas from Houston and would visit some weekends and my dear boyfriend would check my car out every time I came around. Well, this fateful day, on my way back to Dallas, my boyfriend heard a suspicious sound and suggested I get it checked out at his mechanic's before heading but I had a work deadline and had to make it back to Dallas by the next morning so, I declined (bad idea).

Insurance has never been that simple and easy at Delta. The agent answered all my questions and guided me through the whole process of my Auto Insurance. As soon as the agent quoted me, I was amazed because it perfectly fits my budget. Previously, 2 of the companies quoted me, but it was not matching even close to my budget. I am happy that I having full coverage of my Auto within budget.

This is the absolute worst company. I have been waiting for a check almost ONE YEAR for $585.89 on claim ** that was approved. I am lied to by Aaron and Ryan telling me the check was mailed, then told it will be and to wait a week or perhaps up to a month to get it in the mail. It never ever comes. I call back, hold times in excess of 20 minutes only for Jessica or Nicole to tell me Ryan and Aaron are too busy and have to call me back which NEVER happens. I email, call, repeatedly and am given false promises and lied to. I have given them almost a year before I wrote this review in hopes they would perform but clearly as of 8-20-19 it's been 9 months. I'm still waiting for the check and for Ryan or Aaron to call me back. IF they ever do perform I will be sure to write another review here and let you all know.

A year ago, I had purchased Chevrolet and the warranty has expired. I required a warranty, and after that, I saw the Delta Auto Protect on the internet. Be that as it may, I called some different companies and Delta Auto Protect had the most attractive rates and the best coverage. Their reps were exceptionally awesome and answered to the inquiries that I needed to pose, which wasn't too much, yet I feel guaranteed that if and when I ever need it, I'll be extremely satisfied with the service. I'm happy I have Delta Auto Protect.

The factory warranty of my Mercedes Benz expired in December 2017 and I purchased an extended warranty in February 2018. It was a good experience all in all. I purchased a 7 year plan from Delta. My friend told me about Delta and I trusted her words. But now after having experience of more than 1 year I trust Delta blindly for my car. I am satisfied that Delta has got my back.

I have had a great experience with Delta. I had filed claim to fix my car for multiple times and I did not know what parts are covered and what not but they repaired them anyway. I found the process a little complicated because of the adjuster but later I realized it was my fault as I did not read the contract docs thoroughly. They called back to follow up after the repair was done every time to know if everything went well.