Delta Auto Protect

I have been looking at the best warranty company for several months across a variety of warranty companies and narrowed it down to a few top choices. I decided to take the benefit of the July discount deals and signed up with the selected companies. The sales rep at Delta was pleasant and not pushy at all despite the busy weekend. The plan they offered me suited me best and was according to my desires and budget. Buying a warranty is not an easy job but the rep managed everything professionally and satisfied me. He made my day and it turned out to be the great choice. I would definitely recommend my friends and family members to buy warranty for vehicles from Delta Auto Protect.

I filed claim for the transmission of my 2014 Jaguar. The rep seemed to be on training because he handled the case very unprofessionally. He just noted my contract number and hung up saying he would get back to me after 5 minutes. But I waited for half an hour but no response. I called again but this line the rep who responded me was a gem. He was polite and cooperative. He approved the claim and instructed me to take my car to the certified dealer and told me he would take care of the rest. He proved his words and I did not face any issue after that. I think it’s your luck that you get on the phone when you call. A good rep would relieve your worry and would give you peace of mind. And an untrained rep would piss you off.

I do not write reviews usually but when I do it is mostly for complaining about the bad services or products. But Delta has compelled me to write a positive review. I purchased a premier plan 6 months ago and it was an amazing experience. The rep guided me well and I landed a plan that was most appropriate for the make and model of my car. When I filed claim I was skeptical also its services and hoping a rejection payment from my pocket as I heard about other but nothing such happened. I could not be happier.

2012 Mitsubishi is the first car that I managed to buy after 12 years of savings. So it is quite natural that I love this car and is very conscious about its road performance. I purchased it from a colleague and it is in the best forever. So, I purchased an extended warranty from Delta Auto Protect. Buying process was easy and transparent. When I filed first claim I called the rep and he responded real quick. He guided me about the entire process. It was easy to coordinate with the dealer and my car was approved within minutes. Delta is great.

I purchased an extended warranty from Delta 2 years ago and filed a claim for the 2012 ML 350. Two months after buying the warranty the accelerator or a pedal sensor of the car got shot and I filed the claim. I was relieved that I got it covered. I called Delta and requested them to have it towed to the repair center because it lost all the power. They told me they will get back to me after a couple of minutes. But I had to wait for an hour. The car was towed and repaired. But next month I noticed $ 120 were deducted By Delta instead of $ 100. I called them to ask why this happened and they told me it was for towing services. I told them my plan covers towing as free service and fax them a copy of my contract. They apologized and promised to rectify the mistake and they did it after 1 week.

The Delta Auto Protect warranty contract explicitly states you can cancel and get a pro-rated refund with some fees. However, they have changed their phone number and website, do not answer email or return voicemail. I have written to the BBB and the BBB states they have no authority here because Delta Auto Protect is not a BBB company. I've tried to reach them for six months now over two thousand dollars. They will take your money and stonewall you. Don't work with them.

I purchased a warranty from the company. I have been trying to contact them since March 13, 2020. I have left numerous messages. The auto repair shop has left numerous messages. I have also sent multiple emails with no response but have paid them $2500 to have a warranty with the company.

I bought the AUTO WARRANTY back in October and in the last 3 months and I’ve been trying to reach them to file a claim by phone, by email and number is disconnected. I tried calling them all day every day and there was never response. Definitely a big Fraud!!! STAY AWAY FROM THEM!!!

After 6 months of seeking reimbursement for repairs done on my car, I encountered countless delays and lies from Delta Auto Protect. I needed a water pump replaced, which is allegedly covered by their contract, but Delta refused to reimburse me, while presenting me with a series of false reasons to deny my claim. Delta Auto Protect is the closest thing to a criminal enterprise that I've ever encountered! The BBB stated that they are overwhelmed by the number of claims against Delta Auto Protect!!!

I purchased Diamond Plus extended warranty for my Audi A6 in 2017. I need repairs done now in 2020 due to the life of my car. I have called Delta Auto Protect a minimum of 8 times in the last 2 weeks. I have been on hold for 45 mins at a time, with no response. I have emailed/left messages but I haven't heard back from anyone. I don't know what to do. I have spent $3000 on extended warranty and nobody is calling me back. I don't know what to do, except to believe I have been scammed. Please don't buy service from them!