Concord Auto Protect Reviews

Concord Auto Protect has been the best purchase I made this year. I had two repairs which was an AC system and water pump. Without the warranty plan, I would be paying a lot out of pocket and thankfully the warranty plan saved me. I would purchase another warranty plan for my next car from Concord in a heartbeat without a doubt.

I purchased the advanced plan from Concord about three weeks ago. Now with Concord, the price was right within my budget and also more competitively priced than other companies I called up as well. I like the plan because it covers enough vehicle repair-wise for me to be stress free plus the extras such as 24-hour roadside service and rental car was pretty nice bonuses. I like how the agent was not pushy and gave me more than enough time to think it over and make the purchase. Another company I phoned up was pushy and wanted an answer right away versus allowing me to think over such a long-term purchase. Overall no complaints about Concord and the staff here.

Very helpful customer service when it came to doing a claim for a repair that was needed on my Honda. I was able to get my dealership to contact them quickly and handle everything, Concord approved it the same day. I would recommend Concord Auto Protect to use as a warranty company. I already got my money's worth from the warranty plan and best part of it I did not have to pay anything out of pocket.

I'm a reasonable person. I don't think I've ever written a negative review, but it's time to warn others about Concord Auto Protect before they throw away their money. In 2020, I purchased a "Premium" auto protection plan through Concord Auto Protect. This was a $1,750 investment that I thought would help cover most repair expenses that may arise for our family minivan. This plan claimed to cover: Engine, Transmission, Drive Axel(s), Electrical, Cooling, Brakes, Dead Battery, Parts & Labor, AWD / 4x4, Steering (Manual or Power) and Heating.

I have been a customer of Concord Auto Protect for some time now, I have experienced everything from signing up to the claim process and so on. Now when I had a claim their statement was true that they paid my mechanic shop over the phone via credit card same day. I have nothing negative to say because everything was always handled quickly and professionally. I would easily recommend them and there great pricing on warranty plans. They are more affordable than other warranty companies I contacted and offered just as much if not more coverage.

It has been 6 weeks and 3 calls to them. All have said a less amount every time. I call first. Was $1184 then $1148. Last call was $1124. Should be $1184 as that's what it was when I canceled and have received nothing.

I was looking for a car warranty company and contacted over four different companies within a time span of a few days. When reaching out to Concord was I helped almost instantly with to no wait time. The customer service agent was patient with me to explain various plans they offer and to figure out what would fit me and my needs the best. The plan I picked was priced right and the coverage is more than what others offered me. I am happy with the choice I made and I believe they fit the best for my needs/budget.

I have been a customer of Concord Auto Protect for over 3 years already and have dealt with the claim process and everything in-between. I have only had one claim on my BMW about a year ago which ended up being covered by them fully. The process was easy and painless unlike another company in the past that I used. When it comes to getting in touch with the customer service they are always available whenever I need them. Whenever I needed a call back they always called back when promised. I have not had any issues with my warranty plan or with any of the staff I have been in communication with in the past. Overall happy experience and easily the best pricing for a warranty plan I could find.

I feel great about my purchase for a car warranty policy through Concord Auto Protect for numerous reasons. One reason is how awesome the customer service was with explaining in detail what I am getting from them and how everything works. My brother also has a plan through Concord Auto Protect and I know they covered his repairs when he needed them. I think everything will go smooth with using them for any repairs that might be needed in the future. Also one last thing that convinced me to use them was the price was very fair. I did research into other companies but the value Concord provides was better.

Do not waste your time or money purchasing an extended warranty through Concord. Denied repairs of valve cover assembly, seals and gaskets, timing belt, water pump. I am now demanding a full refund. Should have searched other reviews before the purchase, as hundreds have gone through the same. Hopefully it doesn’t take months to get a refund like others that have requested.

I have had other friends that have used Concord Auto Protect and both of my friends love the warranty provided. I ended up purchasing a plan as well after hearing all of the good things they said about the warranty plan. The customer service was excellent with not being pushy and with answering all questions I had about the plan. I feel great about my purchase and excited to see how it works out when I have a repair that is needed.

I love the plan I bought from Concord Auto Protect recently. I went with the premium plan to give the most coverage possible for my car. I did unfortunately need one repair which was related to the Turbo and after bringing it to a local shop the estimate was expensive. After putting the shop and Concord in touch with each other the repair was covered. I cannot say anything negative about Concord when I needed a repair, they were there for me. I feel like they are a solid car warranty company and care about their customers unlike other companies. So far everything has been great and time will tell how it all works out long-term wise.

I don't remember if Jeff contacted me, or I him. What I do remember is his politeness and his concern in explaining everything so I would understand everything. One thing that came to mind, was I felt he wanted me to understand everything because your insurance company is a lot different than what I'd ran into in dealing with all the other companies I had to deal with.

Our family has two vehicles covered by Concord's amazing warranty plans. We have had numerous repairs that were needed on the Porsche and majority of them have been covered. I feel the plans are worth the money in the long run it has saved us thousands of dollars already in repairs. The customer service is always available when I needed them no matter what day or time it is. I cannot find any complaints about the warranty service provided. I would recommend Concord for anyone looking for a warranty company that is honest and helpful.

Been with Concord Auto Protect for over 4 years with two different plans. I can tell you from my experience it's awesome and everything is super easy to-do. From the process of claims to contacting customer service about billing questions or general questions. I think Concord is the best car warranty company to use and most honest by far. From what I see and have experienced they always treat me good. I will be staying with Concord for many more years to come.

Concord Auto Protect was the best priced car warranty company that I could find. Now I checked three other companies that are popular as well and the coverage to price ratio was not great. With Concord's plan they were able to offer more in the plan for a competitive price unlike other companies. I bought the plan not too long after I purchased my 2017 Acura ILX from a local dealership around here. I do believe I made the best choice to go with Concord, they offered the most value to me.

Very happy with the customer service provided by Concord Auto Protect. They were able to answer all my questions and concerns when buying the plan. I feel confident in the plan and think over time I will get value from it. I would recommend Concord for a car warranty plan because the value it provides. The price for the plan was fair and competitive when comparing to other plans that offer warranty plans. I feel a lot more comfortable driving my car knowing I have a warranty plan versus before everything repair was out of pocket. The plan I purchased was the Premium plan which was within my budget and I love the fact you get 24 Hour Roadside services and towing as well and many more perks.

I would recommend Concord Auto Protect for a variety of reasons, the main reason being the honest and helpful customer service. I seen all the positive reviews for Concord, so I decided to give them a try and purchase a warranty plan. Some odd months later I had a claim for a repair, and it was fully completed within 72 hours of the first phone call to them. This includes repair time so I can’t complain altogether, it saved me money and time for sure. The mechanic informed me Concord was quick and got it taken care of the same day my car was towed to the shop. I would recommend Concord Auto Protect and their warranty plans to everyone. I think the price of the plans are very affordable and you get more for your money than other companies offer.

Very happy with how the claim turned out for my repairs. I had two repairs that were needed, one repair was a electrical issue and the other repair was injector related. Everything was covered under the warranty which is awesome for me and it ended up costing me nothing. I feel confident in recommend this warranty company and staying with them for many more years to come.

Been a customer with Concord Auto Protect for some time now and never ran into any problems. I have gotten repairs covered through them in the past without a single problem. I have also called them multiple times when I have questions about my plan over the years. The customer service has always been excellent and there whenever I needed them to be. I think Concord is a solid company and offer a great warranty program for a fair price.

I helped my grandmother with getting a repair done with the help of Concord's warranty plan she purchased. She purchased the plan over a year ago and never needed to file a claim until last week. I called up Concord with her and explained the situation and the customer service agent helped us with filing a claim and taking care of everything else. The claim did end up getting approved and her jeep was fully repaired within 48 hours of first contacting Concord. I personally loved how easy everything was for her so I ended up purchasing a plan for my truck as well. I think Concord Auto Protect is a great company and they really did go above and beyond for us.

Amazing customer service and they handled my claim within 24 hours. I can not thank them enough for the amazing customer service they provided me and the assistance they gave me. The repair went smoothly and my repair facility was able to get it taken care of quickly for me. The whole situation went good and I would recommend Concord Auto Protect and their amazing plans.

Customer service was excellent with assisting me with my claim I put in. The repair that was needed was a large one the transmission and it was completely covered with my plan. It was a shot in the dark with the claim because of the size of repair and cost was not cheap by any means. But to my surprise, they had zero issues covering it and still telling me if there are any more repairs needed just let them know. Awesome company and they stand behind their plans unlike another company I used in the past.

Only car warranty company I trust is Concord Auto Protect from my years of being with them. They have never let me down, one repair was declined but most have been approved. I had a very problematic car before and they really did help out a lot with the repairs and I ended up selling the car. Even with my newer car, I purchased another plan through Concord Auto Protect because I think it's worth every dollar.

Very happy with the customer service provided by Concord Auto Protect. They approved a water pump replacement for me without any issues. I am happy with the service and will be purchasing another plan through them for my next car also. The agent I have spoke with about the claim was helpful and there for me whenever I needed him which is awesome. I only recommend Concord when it comes to car warranty companies.

The customer service at Concord Auto Protect has been great so far. It has been great because when I had a repair that was needed on my car they made it easy for me and not a complicated process. I am happy how efficient they are with helping me getting my car repaired. In the end everything worked out and I have my car back running perfect again. I think the warranty is worth the money and I see the value it provides me.

No issues with my claim and they approved it the same day. Not much else to say because everything went smoothly and no issues came up at all. Customer service was kind and helpful with anything I needed.

Michael ** lies about his extended auto warranty, declines claims, then offers to refund your money, never the amount you paid, then never refunds the money!@ You call and are told "check's in the mail", never happens. They buy the reviews that are favorable and delete all the real reviews which are mostly unfavorable! Check the Ripoff report, BBB, and Google reviews. Most Concord website reviews are favorable because they take down the ones that are not! They take advantage of senior citizens!! Avoid these scum!!

I have a plan through Concord Auto Protect and my friends does as well. I purchased my plan after hearing how Concord was easy to deal with when getting a repair and my friend said there was no hassle at all. I know when I called Concord I was helped quickly by them and it was a no pressure sale. The agent I was speaking with gave me plenty of time to talk the plan over with my wife and think about it. He even went into great detail on how everything works and how the warranty can benefit me also. The price point is affordable for me and works out perfectly for my budget.

Nothing to complain about, everything has been great with my warranty plan through Concord Auto Protect. I would recommend anyone looking for a affordable warranty to use Concord Auto Protect. When I was purchasing my car a year ago the dealership told me they heard good things about Concord from their customers as well. I have had this plan for over a year now and I never had any problems with claims or questions that arise. I am always helped promptly from customer service.

Very happy with my warranty plan and the amount of perks it came with. The value the plan offers is great and I have not had a single problem with anything. The price for the plan was competitive and a no brainer on having some sort of warranty in place for my car versus nothing. I have only spoke with the customer service a handful of times so far and it has been a smooth conversation every time.

I have been a customer of Concord Auto Protect for well over a year now and I have never had any problems with the warranty. I have had repairs in the past and they have been covered by them. Not much to say because the process was very easy and quick, they handled most of the discussion with my mechanic and minimal effort was needed from me. The agents I have dealt with have been honest and patient with me always which is nice. I have not had a bad experience to this day with Concord's warranty plan. I think the plan is fairly priced for what my car is covered for and not.

I have reached out to multiple car warranty companies and Concord has been the best option for my needs and budget. The customer service agent I have talked with has been great from the start to the purchase of the plan. He answered any questions I had and took his time explaining the entire warranty plan in great detail so I have a full understanding of everything to do with it. I have read through all the terms and I personally think the plan is great for what’s covered and for the affordable price it is. Another company that is popular on TV tried offering me a horrible deal on a plan that was overpriced, I am glad I did my research to end up finding Concord Auto Protect. I have a great feeling about the plan and believe it will go well, time will tell.

I purchased a warranty plan through Concord Auto Protect not too long ago for my 2019 Jeep Cherokee Latitude and it was easy todo so. The agent at Concord helped me through the entire signing up process and was helpful when answering my questions that came up. I feel confident in the plan and feel like it was worth the money for a few reasons. The main reason I feel its worth the money is knowing if almost anything goes wrong I’m covered, its good peace of mind. I would without a doubt recommend and stand by Concord as being the best warranty company for my needs. I did speak with other companies before my purchase but some were simply too pushy or not offering enough coverage for the big price tag attached. So I will be staying with Concord for long term wise without a single doubt.

My experience with getting my car repaired last week was pretty good from calling them to seeing if it's covered and so on. I was happy to find out the repair was covered without any problems. They were in contact with my mechanic and took care of everything for me. I know my friend uses another warranty company and will be switching to Concord after seeing how easy everything has been for me. I will be purchasing another plan from them for my son's car in the future when my budget allows me to.

We bought an extended warranty on 4/1/2018 for $2,500. The warranty is for 5 years or 100,00 miles. Our Jeep had 58,000 miles on it at the time of purchase. We utilized one tow charge early into our warranty life but did not need to utilize it again until October 2022. The transfer case in our Jeep was malfunctioning so we went through the proper protocols and took it to a dealership to be diagnosed. The dealership diagnosed that the transfer case needed to be replaced and provided Concord with an estimate and all the pictures required including an odometer reading. They denied the claim initially for mileage which is incorrect because we only had 129,000 miles on the vehicle, documented. This was not a clerical error, this was just their first attempt to get out of paying. They denied the price that the dealership provided to replace the transfer case from the dealership's resources to obtain parts.

I have had Concord Auto Protects warranty for a while now without any problems. The plan has been easy to understand and the staff have been great. I would recommend them to anyone looking for a warranty plan. I also love how affordable the plan was for the warranty I needed for my car. I have felt better knowing I have the plan.

We purchased a warranty from Gene ** when he told me it was a bumper-to-bumper warranty. Now 1 year later our truck needed a new casket of 4800.00 as it's deep in the engine, but while there we asked them to check the injectors all are bad but 2 so concord comes back and states it's not covered when it's on our paperwork that it's covered. I am now having to pay over 10 grand to get my truck back and this 3 grand warranty is a total joke. FRAUD FRAUD FRAUD... DO NOT BUY. RUN AS FAST AS YOU CAN.

So far Concord Auto has paid nothing of a $6000 bill to replace my cylinder heads and valves. They are trying to say they do not replace gaskets but I’m not asking them to pay for the gaskets. They are telling me it my fault for overheating my truck which I never did. I have always done everything that was needed for my truck. It was my 1st new truck. I treated it like a baby. My truck temp never ran hotter than between 205 to 219 from the day I got it so when it went up to 224 I took it to get serviced. I got it back and it started going up again. So it sat in my driveway for 2 weeks until the dealer could take it in. So I never overheated it.

I renewed my warranty plan this week and it went pretty smooth. I decided to renew because the price is good and the repair I had in the past was approved. I can not think of anything negative to say because the warranty plan has done what it said it would. I have not ran into any problems yet with filing a claim or calling them with any questions that may come up throughout the warranty period. The value Concord provides is well worth the money.

I was looking for a car warranty company and found Concord last week with a few other options. I did end up purchasing a warranty plan through Concord because the price was the most fair and within what I can afford. I have been happy with how the staff was not pushy and took their time explaining the different plans they offer and what would work best for me.

I have been a customer of Concord Auto Protect for almost two years now. The warranty plan has done its job so far the warranty covered two separate repairs my vehicle needed so far. I think it was worth purchasing the plan when I did and long term wise I have been happy. I have tried another company in the past that is also a large company and it was a horrible experience. I got more of my money's worth from Concord Auto Protect.

I have been happy with my warranty coverage from Concord Auto Protect. They have been honest with me since the start and they are always there when needed for anything. I have already used my tow once and a claim for some repairs on my Audi which was taken care of by the agent. Not much more to say because everything has been easy to do and quick. Overall a pretty solid experience using Concord Auto Protect.

I reached out to Concord last week to ask about the warranty plans they offer and to see if they have anything within my budget. The customer service was amazing with not being pushy and explaining all the plans to me in great detail. I found the perfect plan for what I could afford and I think the value is great for an affordable price. I feel more confident in Concord and the staff more than the other companies I called about plans.

I purchased the premium plan from Concord Auto Protect for my 2019 Mercedes Benz E450 right after purchasing the vehicle. I have had Concord's plan on a past vehicle and it was worth the money because of the repairs that were taken care of before. With the current plan I feel more comfortable knowing I have something as protection when it comes to repairs on an expensive vehicle. Also, as a bonus I like how they offer 24-hour roadside and a rental car as well. I think the plan covers a nice variety of items on my car and the price of the plan is affordable for what I am getting. The agent that assisted me with getting the plan was helpful with explaining everything in detail for me and answering all questions that I had at the moment.

The staff is very friendly and made sure I was taken care of for everything. The claim was approved for my repair very quickly and I had to pay nothing out of pocket. I would easily recommend Concord Auto Protect, they have been awesome towards me. The value the warranty plan gives me is great and they are easy to get in touch with.

I purchased the premium plan for my 2018 BMW M3 when I bought the car a few weeks ago. I found out about Concord and the warranty services they offer because the employee at the dealership recommends them and highly recommended a warranty plan for the M3. It’s a great peace of mind knowing I have a warranty on the car now because of how pricey the car was to purchase from the start. Also, when asking staff about the plan I was given lengthy and clear answers and it gave me no doubt in my head that the staff know what they are talking about. I would recommend Concord for the great customer service they have and competitively priced plans they offer.

Using Concord's warranty has been an easy experience so far. When I had a repair that had to do with the engine I was concerned it would not be covered. But to my surprise Concord had no issue with covering the entire repair at my local dealership. The price of the repair in total was near the cost of the warranty plan so it has proved its value already.

Jeff was very helpful in explaining the policy, and what is covered and what is not. It was easy to communicate through emails, and in the end, I decided to purchase the premium policy. I received the policy right away. The fact that is refundable was a plus.

This is my second time using a car warranty company and it has been a painless experience thus far. My old company I used was a popular car warranty company and they never paid out for anything. So after dealing with that situation I made the switch to concord and I only had a single repair so far and it was taken care of without any time wasted. The numerous times I have reached out to the staff they are always willing to help me with anything needed and answer any questions I had before.

I was approved for my repair this morning, which is awesome because it was a pretty large one. The staff made the process easy as possible for me and wasted minimal to no time with informing me if it's approved or not. The cost of the warranty has paid for itself already and I would recommend them to friends and family. Very happy with everything and even happier my car's fixed.

Pretty straightforward process to purchase the warranty plan and nothing was hard to understand. The customer service seem great and provided me with multiple options to pick from plan wise which was nice. I have talked with other companies and Concord was the most affordable option with the best coverage for the price for my SUV.

I was not asked by the company to leave a review, I wanted to because of how honest they were with me. I had two repairs that were needed on my Kia recently. So I went to the repair shop and got an estimate and reached out to Concord the same day which was easy to do. Then Concord needed some time for the claim which is understandable when I did in reality contact them late in the evening. The next day I was informed one of the repairs will be fully covered "the bigger and more expensive repair" and the small one would not be covered. Now after hearing them explain clearly why it was not covered I understood their reasons. I am happy with picking Concord Auto Protect.

Just got my claim approved without a single issue. Thank you so much for approving it so quickly and helping me out today. I am surprised how they were able to get everything taken care of within the same day. They wasted zero time and made sure I was all set with the repairs. I would HIGHLY recommend Concord Auto Protect to anyone looking for a solid car warranty company that cares.

I have been a long term consumer of Concord with two warranty plans over the years. My husband and I have had a few claims over time and we only got denied for one of them. After checking what was covered and not I understood why it was denied. But on the positive side the others were approved. Concord was in touch with my mechanic shop always quickly and always wanted to make sure we were taken care of. I could not be happier with everything that Concord has done for us.

The warranty policy I purchased was the Premium plan for my car. It has been a live saver when it comes to repairs and I even used it for roadside assistance at 1am. Personally I have not ran into any issues using my warranty plan and the customer service has always been great. I went through the claim process twice and it has been painless and both times my car was repaired. For the price I paid for the warranty it was worth every dollar.

I have been with Concord Auto Protect for over a year now and it has been great. The warranty plan does a great job covering my car for repairs that are needed. I have been lucky to only have one claim so far which was easy to do and approved quickly. I am happy with how Concord treats me even after purchasing the plan they are just as amazing as before which is a relief. I will be purchasing another plan from them for my next car whenever the time comes.

Paid for most premium coverage. Company used tactics to stall/ avoid payment. 2 different inspections done before claim response. Got caught lying about not getting report by their own hired third party inspection agency. Took ~1 month for a claim response. Constantly dodged phone calls, stated not getting documents or approving them. Could not find a reason to deny claim, finally after ~1 month I got a response which was only for approved "salvage" engine.

Signed up with Concord 1/21 because of the good reviews. Filed a claim 9/22, still waiting for my reimbursement check. First check never arrived, they sent a second check to me. When I called Concord the rep was annoyed. As I was speaking with him, he hung up on me. The day of my service their claims agent never got back to my auto repair shop. From 8:00 am until 4;00 pm I waited for a reply (along with the shop owner). That is why I laid out the money. Still, no help!!

I purchased an extended warranty from Concord Auto. The 1st claim was approved and paid. The 2nd claim was denied based on no coverage. I requested the policy be cancelled and refunded. I have been trying to get my money refunded for 18 months now. They do not answer the phone unless it is the sales department. They do not return phone calls. But they do put you off and pretend like there is some big board of directors that makes decisions. They took my money, sold me a bill of goods and ripped me off.

I have not had a single issue with using Concord's claim process for a repair my Mercedes Benz C63 needed. The phone call to them with smoothly and the communication between them and my repair shop was quick & easy. I was fully covered for the repairs needed to get my car running perfect again. I would only recommend Concord Auto Protect when looking at car warranty companies.

It has been an easy process using Concord Auto Protects claim process. They really do care about the customer and wanna make sure you're happy. The agent went out of his way to make sure my claim was swiftly taken care of and I would be informed right away because this is my only car. He came through on his word and my mechanic shop knew the same day and by the evening I was good to go with my car again. Claim was approved without a single issue. I can not be any happier, everything did work out for me.

It has been a pleasant experience using the warranty plan from Concord. The staff have been nothing but excellent with claims and questions when they appear. The customer service agents always take their time and try to clearly explain everything to me, which is really nice. I had two claims and both went so smoothly and approval rate was great for both claims. I personally believe they are the best warranty company out there and fairly priced.

I can not express how amazing Concord Auto Protect has been for my wife and I so far. They are amazing. Get repairs approved quickly and explaining clearly if it was not approved and why. For the price I think the warranty is well worth it and it's priced right. Other companies wanted to charge me more and not offer anything extra in coverage. It was the clear choice in picking Concord Auto Protect for my warranty provider.

The signup process was made easy as possible for me which was nice. The agent helped answer any questions I had about the warranty plan. I am happy it's easy to understand what warranty plan and all the terms and conditions. I feel great about my purchase and happy I picked Concord Auto Protect over other companies.

Very happy with using Concord Auto Protect as my warranty company. I have used another company in the past and I can tell for sure that Concord is by far better. The price I am paying is fair for what I am covered for by the warranty plan. The agent at concord was kind and helpful in any way possible he could be.

I have been a long term customer of Concord Auto Protect. I have purchased two plans for two separate vehicles so far. I have never ran into an issue with getting the repairs approved and paid for. I understand what is covered by the plan and what is not, So that is why I believe I never ran into a single problem. The customer service is above average and does their job pretty well always.

I bought a plan from Concord Auto Protect after the dealership I bought my car from recommended them. The plan seems like a great value for the price because of what’s covered in it. Time will tell how repairs being approved will go and so on. But I have faith in Concord because they have been great towards me so far. I also like how clear the warranty plan is on what is covered by it versus other companies I called made it more complicated than it had to be.

Just wanted to share my experience with Concord Auto Protection, I certainly had a bad experience with Concord Auto protection, couple of days ago I had some issue with hand brake warning single on the dashboard of my Car, technician diagnosed and found faulty parts (Calipers and Actuators) needed to replace to fix the issue. I provided the VSP# to the dealer where I went to get my car repaired. He sent a report to Concord auto protection to get their approval first so that technicians can start working. However, Concord Auto protection took around 5-6 hours to get the approval and finally they approved only a small part of the amount even after having Premium coverage and the rest of the amount I paid out of pocket.

I have been a customer of Concord Auto Protect for a few years now. I purchased the warranty plan for peace of mind for my car because I know repairs can be expensive. I would recommend Concord for anyone looking for a warranty company. Because they are very clear on what is and is not covered by the warranty, they don’t try to hide anything from you. I love the honesty I have gotten from them so far.

The customer service have been great. They got back to me about the claim I had within 48 hours. I had an answer and it was approved. The agent was kind and made sure everything was taken care of for me. I would recommend Concord Auto Protect based on my experiences with them. I have not ran into any troubles and I believe I won't either with them.

I needed a response from Concord Auto Protect for my vehicle and was informed that I have to wait until a Concord Auto Protect claims contact me back! I was not given an estimate and when I would receive this call back! I have had several extended car warranty programs and I have never had this level of terrible customer service before! The Concord Auto Protect employee I spoke to seemed very disinterested in my issue and kept repeating that I need to wait for a call back! I would not recommend Concord Auto Protect for you extended car warranty needs because once Concord Auto Protect get your money customer service seems not to be their last concern!

I am very happy with the warranty plan so far. The plan is easy to understand and the pricing was competitive. I would recommend Concord Auto Protect for their honesty and how easy it is to understand the plan. The previous company I was with made it complicated to even understand what I am covered for but not Concord. The customer service has been excellent with assisting with any questions I have had.

I purchased the warranty plan a few months back before needing a car repair. I reached out to the customer service staff and was helped with the process of filing the claim. The claim did get approved by them without a single problem. I could not be happier how it all turned out for me. I am thankful I purchased the warranty package from Concord Auto Protect. I wanted to share my experience because good companies do exist and they are one of them.

I purchased the Premium plan for my BMW, which is well worth it for me. Now my BMW is not brand new so a warranty was a must for my peace of mind and especially for the amount of money I paid for the car. Now from the first phone call to Concord Auto Protect to now has been great. The customer service agent I had took care of everything I needed and took his time with me. I did not feel rushed at all and was given plenty of time to think my purchase over. I have been happy with the purchase so far and plan on recommending them to other friends I have.

Lovely customer service and easy claim system. I have not had a single issue with the single claim I had a few months back. I love how easy it was to get in touch with the customer service agent and how he handled my entire claim right away. I am happy with everything about the warranty and my choice in picking Concord Auto Protect.

Concord has been a great company for the two vehicles I have warranty plans on from them. So far I have had two claims that were approved almost instantly. I could not be happier with everything they have done for me. Very easy to get in touch with them and the warranty already paid for itself.

Just got done with my claim. It was easy to get in touch with them even at 6 in the morning eastern time, before I head to work... No real complaints so far about anything. This is my second claim and the first one went great and was fully covered.

I purchased an extended warranty with Concord Auto in August 2021. I am trying to speak to a representative, but their mailboxes are full. I've tried several different phone numbers and emailed them with no response. Has anyone else had this issue? If anyone has information on contacting Concord Auto, please let me know.

The salespeople were very helpful, and saved me a bunch of money from not buying this from the car dealership and instead through them. Concord Auto Protects customer service was able to figure out a perfect plan for my budget and needs. They did not try to sell me the most expensive plan and they actually listened to my needs for this warranty plan. The service agent rep took his time and made sure to explain everything in great detail to me and how everything works. I feel confident and comfortable with Concord and the staff here. They have given me no reasons on why I should not trust them.

I would recommend Concord Auto Protect to friends and family for a few reasons. They treated me great from the start to now and always have been kind towards me. Anytime I have had a claim I was able to get in touch with them super quickly. Claim-wise the cost of the warranty was worth it and paid for itself already. I have another friend that purchased a warranty plan from Concord also and has had no issues either. I also like how I can understand what I am covered for and not covered for.

Awesome people to purchase a car warranty from. They made the process so easy and painless. I would easily recommend Concord Auto Protect to friends and family. I have had only a good experience using them so far. When I did have a claim back in July the customer service rep was great with assisting me and guiding me through the process. He was there with me step by step and handled everything for me. You cannot go wrong with using Concord.

Been a customer of Concord Auto Protect for multiple months now. I am happy with everything from the customer service that is always prompt to the claim process. Everything is always made easy as possible for me. I would recommend them to anyone looking for a auto warranty company.

I have been a customer at Concord Auto Protect for over two years now without any problems. I have been happy with the customer service and the warranty. The warranty has paid for itself from the repairs that my car needed overtime. I know concord did approve two out of the three claims which I fully understood why after speaking with them. They seem like a calm, down to earth type of group and not pushy at all.

I have been impressed with the awesome customer service they have. No matter what time I need them I got someone on the phone right away that's American and speaks clear English. My last warranty company had a horrible wait time and the call center was overseas which was just the worse. I would recommend Concord to people looking for a car warranty company.

I have been with Concord for over two years now for my cars warranty and I have never had an issue yet. I have had two claims which both went effortlessly and were approved. I have no complaints about anything and the staff always seems to be there whenever I need them. Great company and the price was cheaper then two other places I contacted back then.

I had a repair that was needed and it was approved easily by the customer service agent rep. I have no complaints at all about anything from the original signing up process to the claim process. I could not ask for anything more from the team over at Concord Auto Protect.

I would easily recommend doing business with Concord. The customer service agent approved my claim and got it paid within minutes. I was able to get my car repaired the same day I put the claim was put in. I cannot be more than thankful for everything Concord has helped me with. Great people and you will not regret a warranty plan through them.

It has been a painless experience using Concord's auto warranty program for my car. From the day I signed up many months ago to claims and everything else it has been smooth sailing. They always seem honest and never pushy, even when I had a claim they were quick with everything. My old car warranty company I had would find any reason not to cover the repair. But not Concord, they fully covered everything and a car rental even. It's safe to say I am satisfied with my purchase and would recommend Concord.

I have been a customer for multiple years with two warranty plans. I have never ran into any issues getting in touch with the customer service which is always a good thing. I have always been helped immediately and claim wise there is little to no wait. The best part of the warranty is knowing I’m covered so I have nothing to worry about. I would highly recommend this car warranty to friends & family, for the price you can’t beat it.

I purchased the Advanced warranty plan through Concord Auto Protect a few weeks back already. The situation ended up working out because I used the towing feature to get it towed to my local GM dealer. The item that caused the no start situation was on recall and was covered by GM for free. So in the end it all worked out and I never even had to contact Concord about a claim for a repair.

Very nice experience and very knowledgeable. There was no pressure and we made sure we got the best plan and price for us. It took some research but we are happy with the decision made. Hopefully we never need it but it’s comforting to know it’s there.

Have not had a claim yet, So I cannot speak on that. But I do like the customer service provided and how nice everyone was towards me. They took their time explaining everything to me. I will update the review whenever I have a repair needed and how it goes.

I have been a customer of Concord Auto Protect for multiple years now. I have had no issues with getting my car repaired twice. The customer service agent Jeff has been honest and helpful every time I have needed something. I would easily purchase the same plan again on my future car because of the value and protection it provides me.

The customer service agent was very kind and helpful with providing me all the information I needed. I was able to find the right plan for my Audi that is affordable and helps me be covered with a warranty. Time will tell how it all turns out for me but for the price it was worth it the purchase.

I purchased the Advanced plan and needed the roadside assistance which was a unfortunate situation but Concord did indeed help me out. I had the car towed to my mechanic and it turned out to be something small which only let the vehicle crank but not start. So my mechanic made an estimate for me and reached out to Concord for me so it would save me time. The repair was approved almost instantly and my car is now fully fixed. I could not of asked for anything more from Concord and their amazing staff. When I was in a time of need they pulled through and had me covered.

I bought a warranty plan last Friday from Concord for my newer car that I recently purchased. I hope the warranty goes smoothly and I'm excited to see how it works out in the future. I seen all the positive reviews and thought this would be my best chance. The small interaction we had has been good and they were very kind the entire time. I did not feel pressured to make a decision the same day.

So far it has been a pleasure using Concord and their warranty services for my two cars. They seem like pretty honest and nice people, every time I call I am helped quickly and the agent is always knowledgeable about the warranty. Whatever they say they will do gets done, I never have to chase them for anything. They said they will call me back and they actually did, which is rare with many companies today.

I purchased a car from Enterprise Car Sales dealership in my area recently. When I finished the purchase I was talking with the salesperson and he did mention getting a car warranty plan for my car. I asked for some recommendations so he provided me two which included Concord. I reached out to both companies but Concord sounded like the best value for my money after comparing the two thoroughly. I'm happy with my purchase and I think it will go well in the future if I have any repairs also.

I heard about Concord Auto Protect through a friend of mine recently. I really was sold on it after my friend told me how they covered both claims on their car for a transmission and another part to do with the engine. I know for a fact the peace of mind I have with the policy is worth the money. I have not had a claim yet personally but I feel pretty good about my chances of it going well when it happens.

I purchased the car warranty for my Audi through Concord. I felt more comfortable with Concord because of the honesty the customer service had with me and the no pressure sale mentality. Other companies I called kept calling me and pushing me to buy a car warranty. Concord on the other hand gave me a fair amount of time and also reached out to see if I have other questions which turned out great for me. Because I did have a few questions I forgot about and even ended up making my choice right there and then after speaking with them more. I understand every car warranty company has good and bad reviews but to me I went with my gut feeling which turned out to be trusting them.

Been happy with everything Concord has done for me warranty coverage-wise. I had one claim approved and one denied, which in my situation is understandable. I would use them for my next car as well. The value of the plan is there if you read the terms and use the plan right.

I purchased a car warranty plan yesterday after shopping around for a few days. I understood the contract clearly and Concord was simply the best priced warranty company for my needs. My friend also had a plan through Concord and they had a claim which was covered by them.

We purchased the "Premium" plan from Concord Auto Protect and are happy with it. We had a claim that was approved within minutes which was not expected from them or any warranty company. After speaking with them more they said it was 100% covered and wanted to make sure we were back on the road quickly as possible. I really appreciate their need to help us and make sure we are always happy. They care about their customers and it shows!

Very happy with the warranty provided by Concord Auto Protect. Our family has two warranty plans through them and we have never had any problems with claims or anything. I feel confident in calling them with any issues I may have or any new repairs that come up. It's hard to find a good warranty company that's why I'm sticking with Concord.

I was offered multiple plans to pick from for my 2017 Ford F-150 that I purchased from a local dealer here in NJ. I think Concord was the best choice for value for my situation and budget. It has been smooth sailing using Concord and I have not ran into a single problem so far. I would feel confident in buying another plan from them for my family's next car. They treat people great and are competitively priced, can't get better than that.

I purchased the premium plan because it had the most coverage, including rental car reimbursement. I live in a rural area with no public transportation or taxi service. If my car goes in for repair I have no way to get home. My car’s ABS light kept coming on so I took it to mechanic. Unfortunately, the ABS light doesn’t mean the brakes (who knew). Instead the issue is the clutch that is needed to get the car to go into each gear (essential for driving). According to Concord, the clutch is not a covered repair. Well, I wouldn’t know that since the ABS light was showing and I’m not a mechanic. Then to throw salt in the wound I learned that the car rental is not covered either.

Concord Auto Protect was fantastic handling my claim I had through them for my car's repair. I was without a car because of the repair but Concord was able to provide a rental which was awesome and helped me out so much. The claim was easily approved, and I was able to have the dealership start the repairs the same day. The customer service agent Micheal was amazing with helping me and making sure everything was handled for me. It's very rare to have customer service like this these days, but Concord has proven they are the best to me.

I have been a customer of Concord for many years and cannot complain about anything. The customer service agents are always fantastic when it comes to claims or answering any concerns I have about my plan. I had a claim for my heating system on my car which was fully covered by them without any issues. The plan over the years has paid for itself and I have zero doubts I will purchase another one on my next car. I think it’s worth every dollar knowing my car's covered for repairs and stuff that my normal auto insurance would not cover. The plan I purchased was the Premium plan from them. The terms and conditions were easy to comprehend.

Concord came recommend to by staff at the dealership I purchased my newer Volvo from last week. I pulled the trigger finally and purchase the warranty this morning. The way I looked at it for the amount of money I paid for the car it's worth having some extra peace of mind for a small cost. I feel great about my purchase from them and will update the review if I ever have a repair needed.

Very honest car warranty company. I had a claim for my Volvo which was approved right away. Which is amazing for me because it's beyond hot outside and it's the worst timing for my AC in my car to die. But thankfully I remember I purchased the warranty plan from Concord Auto Protect and it was so easy to get in touch with them. The Volvo dealer took care of everything with Concord and I had my car back in no time in perfect working condition again.

My experience with Concord Auto Protect has been great thus far. Now I looked into many car warranty companies and almost all have their positive and negative reviews, as expected. But with Concord I felt more comfortable realizing some people were not being realistic after doing further research. The car warranty plans terms are easy to understand and clear as they can be for myself. I fully understand with my plan what I am covered and not, the customer service agent Michael did an excellent job explaining that. He has always been easy to reach any time and any day for any reason he has been there for me. Out of all the companies I contacted and have tried over the years so far Concord is the best value for the money.

Purchased the premium plan and I am happy with what you get for the price and coverage. I don't personally think any other company was able to offer me as much value for such a competitive price. It's a good peace of mind and if I happen to need it, it's there for me to use.

I was in the market for some car warranty for my newer F-150 and I stumbled upon Concord. What caught my attention was when I called they answered right away and was the most helpful company when I was calling around. They took their time with me and did not even pressure me at all, the other people were all trying to making a quick sale.

Could not be happier with the purchase of my car warranty from Concord Auto Protect. They have treated me great since the purchase and have helped me through the claim process once. I plan on being a long-term customer here and purchasing their plan on another car when the time comes. I have no complaints from the claim process to the customer service.

My warranty claim was processed with any time to waste. I have a 2017 BMW 5 series which was having air conditioning issues and timing is not great as it's summer. So, I brought the car into my local BMW dealership here in the Tampa area and had them figure the issue out. When they informed me about the issue and the costs, I notified them how I have Concord for car warranty. Both parties reached out to each other and handled everything for me. Within a 48-hour period, I was back in my car fixed with AC again.

My experience purchasing a car warranty plan from Concord has been an easy one a few reasons why. The main reason is the staff always makes it apparent that customer service is important to them and being there when calling also. My Husband and I have been happy with the plan and will continue to update the review as time goes on. If and when repairs happen, we will see how it goes as well. The last reason we like the plan is the price was the best around versus some other companies we checked out prior to this.

Been a long-term customer with Concord with over two separate plans purchased from them over the years. I have nothing but good things to say, I had minimal repairs but when they did come up it was covered without a hiccup. I am thankful I found a warranty company that actually cares and wants to always make sure the customer is happy. I noticed people complain about certain repairs not being covered from them and other various companies but people need to read and fully understand what they are covered for rather just assume things. That's just my advice and will recommend Concord to family.

It has been a pleasure using the warranty program plan from Concord Auto Protect. We purchased the premium plan because of the price of our newer car so it only made sense to go with the best plan we could get. So what made Concord different from our old warranty provider was being 24/7 and little to no wait time on the phone. We would wait easily 25-40 minutes with our other provider, but Concord was pretty much instant always.

I would recommend their plans to anyone looking for a competitively priced car warranty program. I could not find another company that offers to cover as much as Concord has for us for the very fair price. They have treated us great for the multiple months we have had our policy for.

Nothing bad to say, bought a warranty plan. We will see how it turns out long term wise. The purchase process was easy as possible and the customer service treated me great the entire time. So far it's been good.

Purchased a warranty plan today from them and excited to see how it goes. I heard good things about them from friends. I know I needed to get a warranty plan for the costs that repairs are these days.

Been a customer of Concord Auto Protect for over two years now with two different warranty policies. My wife and I have had over two repairs covered so far and one repair not covered. The repair that was not covered was understandable on why it was not and I can not blame them. The two repairs that were covered went smoothly and handled quickly. I would recommend Concord for anyone that is looking for an affordable and quality car warranty program.

It has been a painless experience using Concord Auto Protect's warranty services. I have been with Concord for multiple years now and I have always been treated right by them. I am beyond happy with the customer service provided by them and the affordable prices.

I have not been through the claim process yet because my car has not needed any repairs so far. My wife and I purchased the plan about 3 months ago for our newer car we purchased. We are happy with everything and excited to see how the warranty goes when needed. I will update the review when the time comes and give my feedback about the process.

They have done everything to keep us happy and always helped in the time of need. When my brother had a claim it was paid out without a single issue. We have two separate plans from them and could not be happier with our purchases. No car warranty company is perfect but Concord does an amazing job with being near perfect.

Received a call from Marc and discussed a warranty. He was easy to talk to and not pushy. Something came up when I was on the phone and I told him I had to go but would be in touch. Unlike other salesman he said okay instead of trying to keep me. I signed up for a warranty with good coverage and a good price. Happy with my decision and this company so far with the start.

Marc was great at explaining the policy. I had already spoken with two other companies, and this was by far-in-away, the best experience. Not to mention, I was able to purchase the policy now and not have it start until a year from now when my car company's policy expires. Kudos! Now my fingers are crossed that I'll never need to use it.

I purchased a warranty plan from Concord Auto Protect about 7-8 months ago and it has paid for its self so far. It was the premium plan which Im happy I went with in the long run. My car's fuel system was having issues to the point the car was no longer able to run properly. I had it towed to the local mechanic shop I have been going to for years and they figured out the issue and gave me an estimate for labor & parts. I had them contact Concord and explain all of this to them as well and Concord approved me right on the spot and gave them a card over the phone without a single issue. The repair was fully paid for and I am back on the road because of Concord. The warranty saved me and I could not be happier with it.

Pleasant customer service, He took care of me this morning without any issues right away. I had a claim, and it was already taken care of within 20 minutes of calling Concord, then having my mechanic speak with them which is understandable. Beyond thrilled to not have to pay anything out of pocket and to be back on the road.

I purchased the Premium plan from Concord Auto Protect for my Acura. Customer service agent rep did a great job explaining everything to me in the plan which I'm covered for on my car. I am pretty happy with my purchase and time will tell how it works out.

Have not had to make a claim yet. So I cannot speak on the claim process but what I can speak on is they were the best priced warranty I could find. And the customer service from the staff was always good.

I have already purchased two warranties through Concord and have never ran into any hiccups. The customer service agents are always there whenever the situation came up where I needed to get in touch with them or had questions. For myself and my situation it is worth purchasing the warranty for peace of mind because of the cost of repairs these days especially on a Range Rover.

Not a bad experience so far, it has been pretty smooth with the one claim I had. I was treated great by the customer service and was able to go to my mechanic of choice which is nice. The mechanic informed me Concord paid the bill quickly and the repair was completed so within the same day I was on my way.

Marc was very informative, easy to understand, he explained their policies, he also didn't rush me to make a decision. The policy covers everything I wanted to cover for my older car. It gives me added comfort to know the repairs will not have to come out of my pocket. I would definitely recommend Concord Auto Protect to my friends.

Concord covered the repairs that my car needed recently. I ran into no problems with them and they made the entire process as stress free as possible for me. I am happy with the end results and it was worth spending the money on the warranty.

My car's repair was completely covered by Concord's premium plan I purchased months ago and forgot I owned. I reached out to Concord and they worked with my mechanic and got it squared away promptly. I have nothing negative to say because so far it's been worth the money.

Our family was looking for two car warranties for both of our cars. We found Concord Auto Protect and we went with them for a few reasons that were great for us. The price was easily the best for the coverage we are getting. We called 3 other companies and it took over 5 minutes to get in touch with customer service, at Concord it was instant. Overall I seen pretty good positive reviews about them so I felt comfortable with everything and purchased both plans through them.

Called up Concord this morning with a few more questions and I was helped quickly and got all the answers I needed. I shopped around and no other company came close to Concord's customer service and zero wait time to talk with a person. I went with them based on my personal experience.

Just purchased the warranty plan from Concord for my newer jeep. Sign up process was easy, and everything was easy to understand for me. No pressure to purchase the plan and he gave me plenty of time to think it over.

It has been a real pleasure using Concord's auto warranty service. It's easy for me to understand what I'm covered for and what is not covered with my plan. I am lucky and have not needed a repair yet but when the time comes I have no doubt in my head Concord will cover the repair if it's an item that is covered.

I purchased the warranty plan from Concord right around the time I bought my F-150 from the local dealership which was a good thing. I had various small repairs over time and so far, 3 out of 4 of them have been covered and I fully understand why one of them was not. It has been a pleasure using the warranty & the great customer service team there as well.

I have been a customer for 4 months already and it has been an uneventful 4 months which is a good thing. I am happy to have peace of mind knowing that I'm covered by the warranty. No issues yet of any kind and time will tell on how it goes long term for me.

I was satisfied with the coverage however no one at Concord reached out to me to renew after my coverage expired and no one there responded to my repeated attempts to contact them. Disappointing customer service.

I purchased the warranty about 5 months ago around the time I bought my jeep from the dealer. I asked the dealer their opinion about what warranty company I should contact and Concord was highly recommended, So I gave them a call the same day. I was assisted promptly and was given multiple options to pick from which is nice. I went with the "Premium" plan and I feel a lot better knowing I'm covered by a warranty on my jeep now. I have not needed to have anything fixed yet.

I have been a long term customer with Concord Auto Protect and it's been a painless process for claims. Easy to understand everything my cars covered for and the price was great for the warranty plan. I like how fair the pricing was and the customer service agent was excellent.

I was assisted today on finding the perfect plan that fits my needs and budget. The customer service agent was excellent and polite during the entire time. He made sure I was his #1 priority and answered all my concerns and many questions. I called other places prior and Concord stood out from the rest.

My ac system on my BMW 335 just stopped working. So I contacted Concord and they assisted me with everything and made the process easy as possible for me. I was covered for the repair and my AC was fixed by the mechanic without any hassle. Happy with how it all turned out for me.

I had already done extensive research with one company that I was set to do business with. Marc ** gave me the information I needed and I was happy to learn Concord checked all the boxes for me which included the length of the warranty, protection, and value.

My BMW needed a decent size repair and I brought it to the mechanic shop for an estimate. They contacted Concord Auto Protect and the repair was approved. The mechanic was able to get the parts and the car fixed promptly because of how quick Concord handled the situation.

I was shopping around for car warranty coverage for my BMW x5 and I contacted Concord to see the plans they offer & prices. They were the only company out of 4 that I called that were NOT pushy and actually took the time to explain everything about the program. Now I went with Concord based on my experience with them so far. Everyone's experience with certain warranty companies might be different. So I really did pick Concord solely based on how Gene ** treated me, the price of the plan and what's covered in the plan.

It's been a pleasure using Concord auto warranty plan. My husband only had one small claim through them so far and it was promptly taken care of. We have no complaints about anything yet. Friendly people always.

I have been using Concord for two years now and never had an issue with anything. I had one repair and it was covered without any problems. Worth the money and staff has been great. I would recommend them.

My Dad and I have Concord auto warranty for 3 and ½ years now. I can say from my personal experience they always pay for the repairs needed on the cars without any hassle or delay. We have been happy with everything.

The coverage is great. I would definitely recommend Concord Auto Protect. My warranty plan has already paid for itself and it's only been active for 1 year. I can not be any more happier with the warranty plan.

Good customer service. I give Concord warranty 5 stars for everything that has happened so far. The customer service not pushy at all and made sure I understood everything about my plan. No pressure at all to use them and they gave me time to think about it.

I have contacted the customer service 12 or 13 times trying to get reimbursement of work I did in my car. I have been given all the "customer service" answers with all the customer service techniques, talked with the supervisor, marked as "urgent", the department is close, the colleague is not available etc etc. Never in my life I have been deceived in that way. There is no answer that could justify the way you treat your clients but that you deceive them to purchase a service that you do not deliver. You are allowing and encouraging a client to contact you 12 times till I guess is tired and give up. Please let me know what the cancellation policy is.

My experience with Concord has been really good. They covered my back up camera that went out on me. I am sure this plan will come in handy down the line. I already told a close friend of mine to give Concord a chance as well.

I just got a warranty plan set up on my Lexus. I worked with David, He is a great rep and I really enjoyed working with him. We ended up getting a 4 year or 80k miles premium plan (the best one). He also included a memorial day promo that got me a $0.00 deductible and free tire/ rim protection added in. I am thankful me and David spoke and got this awesome deal for my car warranty.

My dealership had very good things to say about my warranty company. They mentioned there was no wait time and got paid as soon as the work was done which is amazing. Thank you so much Concord for everything!!!

I purchased my warranty plan last week and since the first phone call everything has gone over pretty well. I am pretty happy with my purchase and can't wait to see how it works out long-term-wise. I think there will be no issues after seeing how professional and efficient the company is. No pressure sale at all and they gave me plenty of time to think it over before purchasing the plan.

We are happy with the car warranty program we purchase for our BMW. The repair we needed was a small was but to our surprise it was still covered. We have been treated with kindness and professionalism only from the staff at Concord. We have nothing but good things to say about them.

Beyond happy with my car warranty I purchased from Concord. The repair I needed was taken care of without a single issue. I'm happy that I went with Concord over other companies and made the right choice.

Concord did a great job making sure my car got repaired and I was happy with the work. Customer service was 5 stars. Thanks, Harvey! We wanna stay with Concord for many more years to come because of how everything is going.

We got the last 2 repairs paid for by the auto warranty company. We are grateful that we set up this coverage for my car. It literally saved us thousands of dollars already. We will be buying another plan for our other car soon.

I had the pleasure of working with Mike in starting a claim for a mutual customer. This company offered very quick and good service. I will be recommending Concord to my regular customers from this point forward.

We had some work done on my 2015 Jeep. I paid for the repair then remembered I had the warranty with Concord. I was able to get reimbursed. The check showed up in the mail a few days later, Thank you Concord.

Steve was great in helping me get the best price and warranty for my car. The warranty I got seamed well worth the price. I am happy with my purchase and time will tell how it works out for me in the long run.

Very happy with the car warranty service I get from Concord. Because I have had another warranty plan before with a different company and it was nowhere near as good as Concord's customer service and coverage they offer. I also appreciate how they took their time answering my questions and did not push the sale at all.

The customer service did a great job in assisting me when I had to get my car towed in to my shop. I broke down 100 miles away from home and Concord really came to the rescue. Very happy to be using Concord.

We are happy we went with Concord Auto Protect as our car warranty company. The plan fit all of our needs and pricing was great. No issues with anything at all. I would recommend them to others as well.

So far happy with my warranty plan I purchased from Concord. The plan is easy to understand what's covered and the price was great. Personally I got the warranty plan for peace of mind. Would feel confident in purchasing another plan for our next car from them.

Marc ** was great to work with. He answered all my questions and was very polite. He carefully explained all of my various options and there were no high pressure tactics..just good old fashioned honesty and professionalism. You don’t always find these traits in business these days. Thanks Marc!

My air conditioner stopped blowing cold or hot air. Concord helped me get that repair done. All I had to pay was my $100 deductible at the end when my car was ready. Could not have had a better experience.

Mark was very knowledgeable, helpful and got me a great coverage and value. Thank you again Concord for the assistance. I have 3 cars under warranty with Concord and every time something happened, I had no issue getting it fixed.

I gave the information to my Mercedes Benz dealer and they contacted Concord. They were able to work out getting my repair approved. Thanks for the great service and awesome customer service they provided me.

Worked with Steve ** and Don ** to complete this transaction. Both gentlemen were outstanding. They displayed great customer service, professionalism, and friendliness to me. That is why I am a repeat customer and tell all my friends and family to call Concord when they need a car warranty.

My Chevy was getting up there in miles. Had about 75k miles when I decided to get a warranty. Concord was able to get me the top plan with a $0 deductible. Much better deal than any other company I spoke with. I received a good value for a comprehensive warranty plan.

My warranty company approved a new alternator for my Ford. I would definitely recommend Concord premium warranty. I had no problems with them at all and could not be happier about how everything went for me.

I needed a repair done on my 2019 Volvo s60 and I had my mechanic contact Concord and see if the repairs are covered and so on. Repairs were covered and taken care of by Concord without a single issue the mechanic was telling me. My car is fixed and I could not be any happier with everything.

I can't believe you give Concord a favorable rating. Marc ** and Michael ** are scammers. They refused to cover $6,500 in repair costs. I had two car warranties through Concord Auto Protect. When I canceled my warranties due to their shady business practices, it took three months to get my refund. I had to fight with them for weeks to get my refund. The FCC and Pennsylvania Attorney Gen. needs to investigate these scammers.

I had a friend recommend Concord to me when I recently purchased my BMW x6. I wanted an affordable quality warranty plan which Concord was able to offer me. I did reach out to a few other companies but either they were pushy or out of my budget. I'm happy I listened to my friend and picked Concord. Time will tell how it all turns out but I have no doubt that everything will go smoothly.

Great customer service. Concord was respectful and knowledgeable and always willing to help when I called them, Amazing service and always feel comfortable talking with them. Better than other companies I have dealt with.

After considerable research, conversation and "dwell time", I decided today to put my "new" used car under warranty with Concord Auto Protect. My research consistently found Concord within the top echelon of this industry. I spoke with and got quotes from others in the top rank. In the end, Marc's thoroughness, patience and winning manner earned my business. Signing up was simple. I hope the Company proves to be as good as this early experience as we go down the road together.

5 stars for the warranty company Concord auto protect. This is amazing service, I would recommend Concord auto warranty. Would recommend them to friends and others looking for a warranty company like I was.

I have been in the market for an extended policy for a while and finally settled on Concord. I was able to get their highest level of coverage with an extra year for free because my vehicle, despite being 8 years old, only had 55k miles on it. The price was only a few dollars more than their closest competitor but for a shorter period of time. I had questions about 2 specific major parts that typically begin to break on my model vehicle at this stage and their agent was able to confirm coverage of the exact part before I signed the policy. I'm confident that I'll be protected should one of those major components break.

Concord car warranty is a great product. Keep in mind that it takes 30 days and 1,000 miles until it starts but after the warranty plan becomes active you are covered. Staff was very nice towards me and helped me out.

I was shopping for a warranty company all week long. I was going with Endurance originally. But ended up going with Concord. They were much less expensive and had a great warranty plan with lots of good reviews online.

Concord auto warranty has outstanding customer service. I had to get an unexpected transmission repair for my Ford mustang and they covered it. Got the work done at my Ford dealership. If I did not have this policy I would have paid at least $4k on this repair. Concord auto warranty plans are truly phenomenal! If I decide to buy a new or used vehicle, I’m definitely getting the 5 year warranty policy with Concord.

Marc made my experience seem less. He answered every question. He made my decision easy. He put my mind at ease. Best customer service. A plus. I call 6 warranty companies and they were the best value in comparison, Hope warranty is as great as the customer service. I just purchased warranty.

The warranty from Concord seemed to cover the most. It was the best option hands down. I made the initial payment and was told the warranty would start in 30 days. No issues with the warranty yet and we will see how it goes.

My truck had this weird whining sound so I took it to my dealership to get it checked out. Tuns out I needed like $2000 in work and Concord was happy to assist me get that repair done. I am beyond happy with everything.

Don was super helpful in getting me what I needed for my claim. He was super patient and explained everything well. He did not disconnect the call until he made sure I understood policy coverage and also made sure I was taken care of as a customer. So grateful I spoke to him!

Mike, the rep who helped me was very nice. When I filed a claim he made sure it went good for me. I recommend Concord auto warranty. I would recommend them to friends that are looking for a car warranty company.

Good product and excellent customer service. The whole process was quick and easy with pressure from the sales rep. The representative was very professional and answered all my questions in a timely fashion. I highly recommend Concord for all of your automotive warranty needs.

I started investigating extended automobile warranties some time ago. I was prompted by an internet ad to do more research. When I saw that Concord was rated 5 Stars, I decided it was worth a call. Marc, the sales consultant seemed to be someone I could trust with further questions. he defined the cost, the terms, my owner responsibilities, and invited me to continue my research. There was never a HARD sell. When I decided to purchase, the whole agreement matched my needs. While I really love my Jeep, and might drive it for the full length of the warranty, if I sell my Jeep before then, the new owner can have the rest of the warranty term. Thanks, Marc! 5 Stars!!!

Robert was very polite, knowledgeable and forthcoming and made sure that I was extended all applicable discounts available to assure an affordable premium. The rates are much lower than competitors' rates I had been quoted. Mr. ** followed through very quickly with emails and follow-up correspondence.

My previous warranty company would always decline my claims. Not Concord! I had 3 different claims so far and they have gained my trust. They are a great company and the customer service is always so nice.

Marc was easy to work with and I felt he offered a great deal! This is my second extended warranty with Concord, and I have been very happy with the service so far. I would recommend Concord to my friends and family!

I work Marc who was very professional and pleasant to work with. He answered all my questions and worked with me to find the best plan that I could afford. A great experience overall. I will be referring other folks to him that need extended warranties on their vehicles.