Concord Auto Protect

I have purchased a 4 year plan primarily due to the professionalism of your representative, Robert **. Robert has provided me with the answers to all of my questions, explained the program and took the time to make sure that I was satisfied with the decision I was going to make. He was patient with me and responded with the information I asked for when he promised he would respond. There was no pressure applied, just simple facts provided by a pleasant and positive individual. I will not hesitate to recommend Concord and will give them Robert's direct line, because everyone who is making a "major" purchase needs to experience this type of transaction at least once in their lifetime to enjoy true customer service. The product is exceptional, reasonably priced and I am hopeful, that if needed, will provide the coverage necessary.

I called Concord Auto Protect because I was searching for a good and fair company to add extended warranty coverage on two new vehicles that I was purchasing. I picked this company because of the good rating that it has with its consumers. I sent in a request online that I was interested. The company sent me an email with a phone number. I called the number and Steve ** was the salesperson that I talked with. He did a good job on explaining what options were available. I probably would not have bought the insurance today if it was not for Steve. He kept working to find out what I was needing and asking his upper level people what could be done to help me. In the end I purchased two warranties for two new vehicles.

I am so thrilled to have this protection plan. By far the best I ever had, my car broke down the morning of plans to leave on a business trip. With Concord I was able to bring it to my favorite repair shop not some strange god knows where. Concord worked with my mechanic with no stress whatsoever to me. They even paid for the repairs over the phone. I didn't have to wait for reimbursement. It was fantastic. I was in and out of the shop in no time and made it on my family trip stress free with my vehicle repaired! I tried a few different warranty companies but no one and I mean none of them can even compare to how great and helpful concord is!!! Great customer service with obvious skilled professionals! Happy to be on board with concord and recommend them to everyone!

Their warranty, Concord Auto Warranty, was anywhere from $1400 to $3600 less expensive than others I looked at. Their rating seemed as high as the others.

For the difference in price, with what appears near identical terms, 30 day wait, $100 deductible, etc, I'll gamble. And it's transferable.

Steve was awesome. He was very patient with me and walked me through the entire process and different packages I should consider. Even when I was reluctant he reassured me that I was making the right choice. He understand my limited finances at the time and he worked with me on options to pay for the coverage. He discussed the process and various promotions that I could take advantage of as a new customer and Veteran. Steve did a follow up call as needed and unlike most salesmen he wasn't over baring and pushy. He just simply addressed my concerns and gave me ample amount of time to consider my options with the understanding that the promotions are always changing.

You are representative Steve ** was very professional common mature, informative, comforting and very helpful in guiding me to as to the best policy for the best possible dollar amount and afforded me see your benefits and the best counseling for the policy. He was very patient took all my questions and answered me appropriately and make me feel very comfortable with this decision.

I called Concord to find out what they had to offer after reading the reviews on the company. While all others were getting negative reviews Concord had only positive ones. I expected to discover the policy cost to be too high instead to my surprise the cost was much lower while the coverage was better than the company I am with now. Needless to say I went with Concord and canceled with my other company. If you are looking for a car maintenance program it would in your best interest to give Concord a call.

Gene ** was very helpful in getting the coverage I needed, he was very knowledgeable and he even found a discount that I was eligible for. The amount of coverage was amazing for the price. I was very pleased with the service I received.

Mark at Concord Auto Warranty was very knowledgeable and very helpful. I appreciate the upfront approach. He was very prompt in sending me the information and helpful in his explanation of how the warranty works and what it does and does not cover.

We just signed up with Concord but as far as customer service with Steve **, I couldn't be happier. He is extremely professional and very friendly. He was not pushy or obnoxious. He was very helpful and explained things to me numerous times if I needed. I have a direct number for him, which he actually answers and even though we are paid in full, he made sure I knew that I could call him ANYTIME with any questions or problems that I may have.