Concord Auto Protect

I have an extended warranty on a vehicle that I thought was ready to expire so I began to shop around for replacement coverage. In my search I had the very distinct pleasure to get a quote from Jeff with Concord Auto Protect. He was so very upfront, honest and pleasant to deal with that I was ready to purchase a contract with his company. My vehicle I was purchasing the agreement for was in a local body shop and my old warranty contract was in the vehicle. When I got it back I discovered that I had more remaining coverage than I realized. I called Jeff and told him and he was so understanding and polite about it and only asked me to please contact him when I was in the market for coverage. Now that is public relations and consideration at its finest. Jeff is a credit to his profession and a great value to his company.

I shopped five or six auto warranty companies on the internet. Concord Auto Protect what was the most responsive the most professional, provided the best description and was easily by almost 50% the least expensive with equal coverage to any of its competitors. Jeff ** was my representative. He was as good a representative for Concord Auto protect is a person could be. He was professional, courteous and very knowledgeable. I highly recommend Concord Auto protect for any extended warranties but you might need. They stand head-and-shoulders above their competitors. Comparing their top most inclusive extended warranty against their competitor they cost approximately 55% of their closest competitor. I can't speak more highly of Jeff ** and the staff at Concord Auto protect.

I'd like to say that Concord Auto Protect is a very respectful company, fast attention to detail and what a deal on extended coverage. The cost is minimal compared to other companies that promise but don't deliver. That's not concord auto protect, delivery is the key, having them on your side is important with today's vehicles. I felt confident in having a trustworthy company on my friend's list (so to speak) if you have a car that the factory warranty has expired and you want coverage, please do me a favor and give concord auto protect a call, ask for an extented warranty and sit back for a surprise! Simply amazing service.

I called several companies looking for a second extended warranty on a car approaching 100,000 miles. Most of the people that I spoke to gave me the hard sell: “this offer only applies until you hang up” or “if you buy now, I’ll take money off”. They could do that because their prices were all high. Jeff, however, was awesome. He didn’t hard sell me or try to upsell. He simply told me what they had to offer, gave me the discounts that they offer up front and gave me plenty of time to think about it and discuss with my wife. There was no offer that was taken away if I didn’t buy RIGHT NOW. The plan I purchased is very comprehensive and priced lower than the competitors. All in all it was a great experience.

Patrick and Donald were friendly and made sure any and all questions I had were answered to my satisfaction. I didn't feel pressured and they let me know all info regarding where I can my vehicle serviced. I wasn't sure about doing business over the phone and they let me take the time to think about the product and make an informed decision. I felt valued and it allowed me the confidence to choose them and not feel wary of my decision or the money it would cost. I ended the call with peace of mind I was afforded a strong value and I would get future quality service. Thanks.

When I first purchased the car warranty for my BMW I was a little worried about the claim process and so on. But 1 year later I had a small repair and went thru the claim process and it went perfect. No complaints at all and the customer service was super nice the entire time and handled everything as well.

Knowledgeable about products and personable, would recommend to someone else for their insurance needs in the future. I also liked that he walked me through the various options available from your products. The application process was also very straightforward and easy to follow, and the pricing was very competitive based on other companies that I had previously called for quotes.

Contacting Concord for explanations of plans, coverage, and price was a totally positive experience with my account representative, Gene **. He explained everything in pretty clear detail without any real pressure to purchase. The signup process was pretty simple and only required a couple of photos and my electronic signature along with credit card info. When I called Gene a couple of times, I got right through to his direct line without a lot of menus or hold time.

Concord Auto Protect customer service is amazing, anytime I needed question answered or a warranty claim they helped out. I never had any problems over the past two years with them. I would highly recommend them for anyone looking for a car warranty business. Thanks again so much guys.

I have been using Concord Auto Protect for a few years now, I have zero complaints. Customer service is super nice and I would highly recommend them to friends and family. When I needed my A/C repaired I had zero problems and everything went smoothly as well.