Concord Auto Protect

In 2018, my 2016 Chevrolet Suburban's Manufacturers Warranty was nearing its end. I have driven a Suburban since 1991 and have never had any major problems with any of them, and have never traded one in with less than 150,000 miles on it (when I traded my 2009 for my current 2016, it had 275,000 miles). I purchased my first extended warranty from Concord Auto Protection in 2018 and the warranty has saved me enough with "small" issues, that it has covered the original cost of the warranty.

The customer service and patience with Concord was excellent. They have amazing and customizable coverage options at better prices than any other extended warranty provider I could find - especially when dealing with exotic vehicles with extensive upgrade options. Not only were their prices better, the level of coverage offered exceeded other companies I received quotes from.

I purchased a premium car warranty plan from Concord Auto Protect about 7 months ago. So when I purchased the plan the customer service was pretty nice as you would expect and made the process easy, no complaints really. Now the part that actually impressed me was when I had a repair that was needed and it was actually covered by them. I was actually pretty surprised it was covered without any problems which is amazing for me. The repair was not a cheap one by any means but Concord stepped up and took care of it. They earned my recommendation and long term business.

My experience was swift and straight to the point. I needed an extended warranty to give me a peace of mind on the road and Concord was one of the few companies I came across and after a few research and online request, I got a callback from Marc who assisted me in signing up. His approach was relax and together with the online ratings, I thought I should give concord a try. I hope to get a good experience out of this as Marc has paved the way to a good start. Thank you.

While my car’s issue wasn’t covered under the warranty, the team at Concord was honest with me about the quote I received and the process to follow. And although they couldn’t help with an estimated $3,500 repair, they were able to work with me to have the fees for recalls and diagnostics covered so that I could get a second opinion. I really appreciated this extra step that management took, and I especially appreciate the help I received following that from Donald in Claims and Marc in Sales. Highly recommend the customer service these guys provide, but I do wish their coverage was a little less limited - especially at the highest package.

My BMW needed a decent size repair and I brought it to the mechanic shop for an estimate. They contacted Concord Auto Protect and the repair was approved. The mechanic was able to get the parts and the car fixed promptly because of how quick Concord handled the situation.

I was shopping around for car warranty coverage for my BMW x5 and I contacted Concord to see the plans they offer & prices. They were the only company out of 4 that I called that were NOT pushy and actually took the time to explain everything about the program. Now I went with Concord based on my experience with them so far. Everyone's experience with certain warranty companies might be different. So I really did pick Concord solely based on how Gene ** treated me, the price of the plan and what's covered in the plan.

It's been a pleasure using Concord auto warranty plan. My husband only had one small claim through them so far and it was promptly taken care of. We have no complaints about anything yet. Friendly people always.

I have been using Concord for two years now and never had an issue with anything. I had one repair and it was covered without any problems. Worth the money and staff has been great. I would recommend them.

My Dad and I have Concord auto warranty for 3 and ½ years now. I can say from my personal experience they always pay for the repairs needed on the cars without any hassle or delay. We have been happy with everything.