Concord Auto Protect

I have an extended warranty on a vehicle that I thought was ready to expire so I began to shop around for replacement coverage. In my search I had the very distinct pleasure to get a quote from Jeff with Concord Auto Protect. He was so very upfront, honest and pleasant to deal with that I was ready to purchase a contract with his company. My vehicle I was purchasing the agreement for was in a local body shop and my old warranty contract was in the vehicle. When I got it back I discovered that I had more remaining coverage than I realized. I called Jeff and told him and he was so understanding and polite about it and only asked me to please contact him when I was in the market for coverage. Now that is public relations and consideration at its finest. Jeff is a credit to his profession and a great value to his company.

I shopped five or six auto warranty companies on the internet. Concord Auto Protect what was the most responsive the most professional, provided the best description and was easily by almost 50% the least expensive with equal coverage to any of its competitors. Jeff ** was my representative. He was as good a representative for Concord Auto protect is a person could be. He was professional, courteous and very knowledgeable. I highly recommend Concord Auto protect for any extended warranties but you might need. They stand head-and-shoulders above their competitors. Comparing their top most inclusive extended warranty against their competitor they cost approximately 55% of their closest competitor. I can't speak more highly of Jeff ** and the staff at Concord Auto protect.

I called several companies looking for a second extended warranty on a car approaching 100,000 miles. Most of the people that I spoke to gave me the hard sell: “this offer only applies until you hang up” or “if you buy now, I’ll take money off”. They could do that because their prices were all high. Jeff, however, was awesome. He didn’t hard sell me or try to upsell. He simply told me what they had to offer, gave me the discounts that they offer up front and gave me plenty of time to think about it and discuss with my wife. There was no offer that was taken away if I didn’t buy RIGHT NOW. The plan I purchased is very comprehensive and priced lower than the competitors. All in all it was a great experience.

I wanted to make sure that I gave an account of today's experience and purchase of an extended warranty. I dealt with Donald ** who was very friendly and professional. He answered all of my questions and appeared to be very knowledgeable of your products. It should be noted that Concord was the fourth company that I had called today. Because of Mr. **'s help as well as the pricing I was given, I elected to purchase the warranty today even though I had not completed the purchase of the vehicle yet. I would not typically do this but Mr. **'s assurances left me at ease. Assuming that Mr. ** is an example of how your company typically operates, I believe that any future experiences I have with Concord will be very positive.

My extended warranty with Mercedes-Benz actually expired 10/2018. As we all know, car repairs can sometimes be very costly. But my husband, Wilson, and I kept putting off the search for coverage. We didn't think we would find a company that would provide extensive auto protection at an affordable, reasonable cost until we found Concord Auto Protect. Wilson and I were very pleased with the rate for the amount of coverage provided; and we were especially impressed with the Agent, Donald ** who helped us with the purchase.

I worked with Gene ** who was super knowledgeable and got me an amazing warranty at a very affordable price. I am very happy with the service, price, and product and would highly recommend Concord and Gene **. Gene was very professional and got me several discounts and an extended warranty, without me having to even ask!

We recommended to contact Concord as we needed additional warranty for our vehicle. We are happy we did. Our experience with Concord has so far been a wonderful one. Gene's assistance was excellent. He is very knowledgeable, friendly and professional. We will gladly recommend Gene, and Concord in general, to any one in need for these services. Thank you.

He superseded everything that I asked for... I'm going through a difficult transition with jobs and he hooked me up! I am going to recommend him and the Company! Gene deserves a raise! I am running out of words to describe my appreciation that he gave me.

Gene ** was our account specialist and he was exceptional. Professional, courteous, patient, efficient, informative, and attentive. All in all a first class transaction. We couldn't be happier with our initial interaction with Concorde and Gene. Keep up the good work! We'll be giving Concorde more and more of our business.

Concord was very responsive during the quote process and my associate, Patrick, was extremely helpful. He went through several options and worked with me on a fair price and coverage. I am happy with the purchase process and can see why they are highly rated. In the event I have a claim, I hope the service is the same!