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Concord Auto Protect
Concord Auto Protect
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Concord Auto Protect

 4.9/5 (278 ratings)
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Concord Auto Protect

About Concord Auto Protect

Concord Auto Protect provides extended auto warranties, also known as vehicle service contracts. It has three protection plans: Powertrain, Advanced and Premium. Customers can take their vehicles to a wide selection of dealers or mechanics. The company also offers a money-back guarantee that gives a full refund if customers are unhappy within the first 30 days of coverage.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Money-back guarantee
    • Plans are transferable
    • Repair facilities widely available

    Cons

    • Refunds prorated after first 30 days

    Bottom Line

    Concord Auto Protect’s three plans help you pick the right level of coverage for your needs. However, bumper-to-bumper coverage isn’t available. Get a free quote online or over the phone.

    Concord Auto Protect Reviews

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    2 featured reviews
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    Page 2 Reviews 5 - 15
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 30, 2021

    I just bought a five year policy with Marc. Very courteous and professional. Very good deal! A first responder discount was applied which I appreciate! I have a little more peace of mind knowing I can rely on this warranty if anything goes wrong. I did some research on a few companies and I now know why you had the highest rating! Thank you!

    Concord Auto Protect response

    Hey Benjamin, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 28, 2021

    I was given top rated service by Marc, he was very knowledgeable, and answered all of my questions via phone and text message. Just from dealing with Marc I would refer your company to anyone in need of warranty coverage!!!! Excellent Customer Service!!!

    Concord Auto Protect response

    Hey Shawn, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 27, 2021

    Marc ** was great. Very helpful and knowledgeable. It was an easy process via email. Marc is an asset for Concord. Shopped around and was pleased and satisfied with what Concord offered. Hopefully everything from now until the end of the warranty goes just as smooth and convenient.

    Concord Auto Protect response

    Hey Ted, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 27, 2021

    I purchased the premium plan and it has paid for itself already. I had a pretty large repair that was needed on my BMW and I am happy it was covered by them. Everything went very smoothly with the claim and the car was repaired quickly as well. I could not be happier with everything overall, very good company and the staff went above and beyond for me.

    Concord Auto Protect response

    Hey Tim, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 26, 2021

    The customer service was outstanding. The agent was very professional and very knowledgeable about the services offered by Concord. Very attentive to questions of concern with answers to all questions asked. Very pleasant attitude and easy to talk to. A valuable asset to your company.

    Concord Auto Protect response

    Hey Thomas, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 26, 2021

    Today I spoke with Marc ** who was just outstanding. I was calling just to get information and ended up signing an agreement on the spot. I have a 2014 Acura RDX whose warranty has expired and I know if I have to have repairs they will be costly. Thank you Marc for all of your help and your professionalism.

    Concord Auto Protect response

    Hey L'Tanya, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 26, 2021

    Marc ** assisted us in the placement/purchase of an extended warranty for our new purchase of a 2018 Mini Cooper Countryman. Marc was very knowledgeable, reliant, and made us feel confident about this purchase. Online reviews of your company are excellent and this was the primary reason we reached out to you. Thank you.

    Concord Auto Protect response

    Hey Randall, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 25, 2021

    Marc was outstanding. Knew his material and was direct and brief. Best service I've received in a long time. I'm not real good at wasting words when I write. Please consider my remarks high praise for Marc.

    Concord Auto Protect response

    Hey Steven, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 21, 2021

    Marc described the warranty and sent me a sample of the contract. He answered all my questions right away. He gave me instructions on what was going to happen next. Then he told me to send him a picture of the odometer and the VIN number.

    Concord Auto Protect response

    Hey Dennis, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 20, 2021

    Mark was fantastic. Took the time to go through all the plans available and which one was best suited for me. Very easy to talk to and not pushy at all. They offer promotions and discounts.. I talked with several companies and these guys hands down seem to have the best overall products and pricing. Overall a great experience!

    Concord Auto Protect response

    Hey Damon, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

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    Concord Auto Protect Company Information

    Company Name:
    Concord Auto Protect
    Address:
    1150 1st Avenue Suite #501
    City:
    King Of Prussia
    State/Province:
    PA
    Postal Code:
    19406
    Country:
    United States
    Fax:
    484-674-6359
    Website:
    www.concordautoprotect.com